Fast and Affordable Remote Help for Appleton Wisconsin Networks
Immediate Remote Technical Support for Appleton NetworksFor businesses located in Appleton Wisconsin, Progent offers remote help for networks based on Microsoft Windows, Cisco, macOS and OS, or Linux/UNIX technology. Progent's Microsoft Premier consulting experts have delivered remote support to businesses in all 50 states in the United States. (See testimonials from Progent's customers.) Progent also can furnish the consultation services of Cisco CCIE-qualified network specialists to solve complex infrastructure problems, as well as the services of CISSP-certified security experts to help with high-level security architecture and diagnostic jobs.

Progent's online support experts offer exceptional value because they have the practical background and are equipped with the advanced tools necessary to solve the majority of information system problems rapidly. This reduces immediate costs because solutions require fewer chargeable consulting minutes. Remote support also avoids the expense of dispatching an engineer to your site. Your organization saves additionally in incidental expenses by reducing or avoiding system downtime and associated costs due to business discontinuity, disgruntled customers and vendors, unproductive workers, and distracted management. Progent's advanced online technical support experience is especially helpful for organizations that depend on public clouds for vital infrastructure or software like Azure, Office 365 Exchange Online, Amazon Web Service, Google Cloud Platform (GCP), or where on-premises tech support may not be an alternative.

Progent's pricing policy for online support is structured to stretch your network support dollar. Progent charges per minute for telephone-based assistance, so you are charged only for the support that you actually get. In contrast to typical remote support organizations, Progent imposes no startup charge or minimum fees. Progent's per-minute granularity and simple model for pricing eliminate scenarios where speedy. minor solutions somehow turn into large bills. Progent's penchant for dealing with technical issues efficiently means you saves cash.

Progent's Online Consulting and Technical Support Services
Through years of experience, Progent has fine tuned a set of customized tools and proven methodologies which permit the highest degree of efficiency for remote engineering help and repair for information systems of any size. Progent offers protected Virtual Private Network support for gateways from a variety of leading companies including Microsoft, Cisco, SonicWall and WatchGuard. Protected VPN connectivity allows the experts of Progent's online support team to interface to your company's network remotely without violating corporate security.

Progent's proven technical support reporting application stores thorough histories for the support that Progent's clients have been provided. Progent's authorized engineers have the benefit of the specifics of services provided to every client by every consultant. This archive of trouble tickets and fixes is stored as a conveniently retrievable proprietary knowledge base that enables Progent's remote support professionals to share their experiences company-wide to ensure that the value of Progent's support services improves over time. Progent's extensive list of certifications and close relationships with important technology companies including Cisco and Microsoft open up additional vast technical databases and permit quick response from manufacturers' in-house product engineers so Progent's online consulting specialists are able to come up with the most efficient solutions promptly.

Online support provided by Progent to customers in Appleton Wisconsin include:

ProSight Flat-rate Managed Services for Small and Medium Size Businesses
Progent provides a selection of budget-friendly, fixed-price services intended to enable small and mid-size businesses to utilize the same best-of-breed technology used by many of the industry's leading enterprises. The ProSight portfolio of IT management outsourcing services covers all key facets of information technology including email content filtering, threat defense based on machine leaning, cloud-based backup and disaster recovery, network infrastructure monitoring and management, VM hosting, and IT asset documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) solution that incorporates cutting edge behavior machine learning technology to guard endpoints as well as physical and virtual servers against modern malware attacks such as ransomware and file-less exploits, which routinely get by legacy signature-based anti-virus tools. ProSight ASM safeguards on-premises and cloud-based resources and provides a unified platform to manage the complete malware attack lifecycle including protection, detection, containment, cleanup, and post-attack forensics. Top capabilities include one-click rollback with Windows VSS and real-time system-wide immunization against new threats. Learn more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection (ESP): Endpoint Security and Exchange Filtering
    Progent's ProSight Enhanced Security Protection (ESP) managed services deliver ultra-affordable in-depth security for physical and virtual servers, workstations, mobile devices, and Exchange Server. ProSight ESP uses contextual security and modern behavior analysis for continuously monitoring and responding to security assaults from all attack vectors. ProSight ESP provides two-way firewall protection, intrusion alerts, endpoint control, and web filtering through leading-edge technologies incorporated within a single agent accessible from a single control. Progent's security and virtualization consultants can help your business to design and configure a ProSight ESP environment that addresses your company's specific requirements and that allows you achieve and demonstrate compliance with government and industry data security regulations. Progent will help you specify and implement policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alerts that call for urgent action. Progent can also help your company to set up and verify a backup and disaster recovery system like ProSight Data Protection Services (DPS) so you can recover quickly from a destructive cyber attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Microsoft Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services offer small and medium-sized businesses an affordable end-to-end solution for reliable backup/disaster recovery. Available at a low monthly cost, ProSight Data Protection Services automates and monitors your backup activities and enables rapid restoration of critical files, applications and virtual machines that have become unavailable or corrupted as a result of component breakdowns, software glitches, disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, applications, system images, as well as Hyper-V and VMware images/. Important data can be protected on the cloud, to an on-promises device, or mirrored to both. Progent's backup and recovery specialists can provide world-class expertise to configure ProSight Data Protection Services to be compliant with regulatory requirements such as HIPAA, FINRA, and PCI and, whenever needed, can assist you to recover your critical information. Find out more about ProSight Data Protection Services Managed Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering service that incorporates the technology of leading information security vendors to deliver centralized management and comprehensive security for your inbound and outbound email. The powerful structure of Progent's Email Guard integrates a Cloud Protection Layer with an on-premises gateway appliance to provide complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne threats. The Cloud Protection Layer acts as a first line of defense and blocks most unwanted email from reaching your network firewall. This reduces your exposure to inbound threats and conserves network bandwidth and storage. Email Guard's on-premises gateway device adds a deeper level of inspection for inbound email. For outgoing email, the on-premises security gateway offers AV and anti-spam protection, protection against data leaks, and email encryption. The on-premises security gateway can also help Microsoft Exchange Server to track and safeguard internal email that originates and ends within your corporate firewall. For more details, visit ProSight Email Guard spam and content filtering.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and inexpensive for smaller businesses to map, track, enhance and troubleshoot their connectivity appliances like routers, firewalls, and load balancers plus servers, endpoints and other devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch ensures that network maps are always current, copies and manages the configuration of virtually all devices connected to your network, monitors performance, and sends notices when problems are detected. By automating time-consuming management and troubleshooting processes, ProSight WAN Watch can cut hours off ordinary tasks such as making network diagrams, reconfiguring your network, locating appliances that need important software patches, or identifying the cause of performance problems. Learn more details about ProSight WAN Watch infrastructure management consulting.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring Services
    ProSight LAN Watch is Progentís server and desktop monitoring service that uses advanced remote monitoring and management technology to help keep your network operating at peak levels by tracking the state of critical computers that drive your business network. When ProSight LAN Watch detects an issue, an alert is sent automatically to your designated IT management personnel and your assigned Progent engineering consultant so that any potential issues can be resolved before they have a chance to disrupt productivity Find out more about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small organization can have its critical servers and apps hosted in a protected fault tolerant data center on a fast virtual host configured and managed by Progent's IT support experts. With Progent's ProSight Virtual Hosting service model, the client retains ownership of the data, the OS software, and the applications. Since the system is virtualized, it can be moved easily to a different hardware solution without a lengthy and technically risky configuration process. With ProSight Virtual Hosting, you are not tied one hosting service. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, update, retrieve and safeguard data related to your IT infrastructure, procedures, applications, and services. You can instantly find passwords or IP addresses and be alerted automatically about impending expirations of SSLs ,domains or warranties. By updating and managing your IT documentation, you can eliminate as much as half of time thrown away trying to find critical information about your IT network. ProSight IT Asset Management includes a centralized repository for holding and sharing all documents related to managing your network infrastructure like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT data. Whether youíre making improvements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the knowledge you require when you need it. Find out more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and affordable alternative for small and mid-size organizations to get an unbiased assessment of the health of their information system. Based on some of the top remote monitoring and management (RMM) tools in the industry, and overseen by Progent's world-class group of IT professionals, ProSight Network Audits show you how well the deployment of your core infrastructure devices conform to industry best practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver instant ROI such as a more manageable Active Directory system. Both versions also come with a year of advanced remote network monitoring and management. Benefits can include easier management, better compliance with information security requirements, more efficient utilization of network resources, faster troubleshooting, more dependable backup and restore, and higher availability. See more about Progent's ProSight Network Audits IT infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report is an affordable service based on a brief phone interview with a Progent information assurance consultant. The fact-finding interview is intended to help assess your organization's preparedness to stop or recover quickly following an assault by a ransomware strain like Ryuk, WannaCry, NotPetya, or Hermes. Progent will consult with you personally to collect information about your current AV defense and backup/recovery system, and Progent will then deliver a written Basic Security and Best Practices Report detailing how you can apply best practices to create an efficient security and backup/recovery system that meets your company's requirements. For more information, see Progent's ProSight Ransomware Preparedness Report.

Special Consulting Programs Available from Progent
Progent can provide the services of world-class remote consulting experts for contract IT programs. Progent's rates for longer-term development or consulting projects are determined according to the level of expertise of the consultants required. Progent's background in these important areas of information technology allows clients to complete critical initiatives economically and on schedule. Progent's special online consulting solutions include:

  • Call Center Services
    Progent's Help Desk service options for companies with environments based on Windows, Cisco, Apple macOS and OS X, or UNIX/Linux products include full-service Call Center services, co-managed Help Desk services, and Call Center consulting. Progent's Standard Help Desk Services offer smaller businesses a comprehensive service desk solution that handles all aspects of remote desktop support from service requests through ticketing, screen sharing, progress tracking, problem resolution, and management reports. Progent offers help desk services at a significant discount from Progent's regular Level 1 desktop support rates, and Progent offers the additional option of fast on-demand escalation to Level 2 and Level 3 experts to handle complex issues.

    Progent's Help Desk Call Center consulting support can aid you in creating an effective new Help Desk or enhancing your current organization, identifying or modifying Help Desk Call Center software products to handle the special requirements of your company, or providing occasional online personnel to supplement your in-house Call Center resources during unusually busy events such as software transitions, mass updates, or installing new business software.

    Progent's Call Center staff of experienced network professionals offers your clients in Appleton Wisconsin quick access to an effective network service group with substantial experience providing phone consulting and online troubleshooting for computer environments that incorporate Microsoft Windows, Cisco, Apple macOS and OS X, UNIX, or Linux technology. Progent's charter is to give the Call Center recognition as a crucial contributor to company productivity, and Progent's policy is to fix rather than simply document IT issues.

  • Business Applications Services: Education, Custom Development, and Integration
    Progent's Applications Experts Group offers online and in-depth engineering support and training in key application areas that include Enterprise Requirements Planning, MRP, accounting system customization, and CRM. Progent also offers expertise, custom development, and education for popular Microsoft applications such as CRM, Microsoft Project, Office 365 Word, and Microsoft Office 365 Excel. To learn additional information concerning Progent's expertise, customization, and education offerings, see Progent's Applications Experts Team.

  • Centralized and Streamlined Administration of Hybrid Cloud Networks
    System Center 2016 centralizes and automates the administration of hybrid cloud networks by offering comprehensive integration with Windows Server 2016, Windows 10; seamless integration of mixed-OS environments that incorporate Linux, Hyper-V and VMware vSphere; and better cloud support including closer integration with Microsoft Intune for iPhone and Google Android smartphone administration plus native integration with Microsoft Operations Management Suite (OSM) for cloud-based analytics and reporting. Progent's System Center 2016 consultants offer world-class online and onsite expertise for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager. Progent can assist your business to plan and install a new implementation of System Center 2016, extend or optimize your current one, migrate smoothly from a previous release of System Center, or troubleshoot your System Center environment.

  • Online Hybrid Network Monitoring and Reporting Services
    Progent offers companies in Appleton Wisconsin online hybrid network monitoring by providing Microsoft System Center 2016 Operations Manager consulting and Microsoft System Center 2012 Operations Manager troubleshooting and support. Progent can configure SCOM to accommodate your business so your IT maintenance is proactive and automated. By anticipating emerging trouble spots before they result in downtime, automated monitoring can avoid inconvenient and expensive information system failures. Progent can also utilize server and infrastructure monitoring tools such as Nagios and MRTG Graphical Traffic Load Monitor to analyze UNIX/Linux, Solaris, or macOS and OS X systems, Microsoft systems, or networks based on a combination of platforms.
How Your Appleton Business Can Contact Progent's Remote Service Professionals
To contact Progent about emergency remote support with Microsoft, macOS and OS X, or Linux/UNIX environments, visit Progent's Nationwide Remote Help, phone 1-800-993-9400, or refer to Contact Progent. For offices and startups in Appleton Wisconsin, Progent's online computer support engineers can deliver expert and cost-effective IT support the moment your business has to have it. More than a decade of delivering remote technical assistance has earned Microsoft Partner status for Progent's team of engineers and has helped Progent to develop high-end troubleshooting capability and to refine online access tools to repair computer problems quickly while avoiding the expense and lost productivity that comes with on-premises support visits.

Even if your Appleton office deals with a local independent support technician or employs an in-house organization that can handle typical computer problems, Progentís Microsoft certified consultants can still offer a convenient and seamless remote expansion of your on-site resources in cases when your usual service personnel either don't have the availability or the knowledge to fix sudden network emergencies or particularly complex integration problems.

Features of Progent's Remote Computer Services for Appleton Wisconsin
Progent's phone help, Internet-based repair, system security consulting, and system administration services offer businesses in Appleton Wisconsin the greatest leverage for your support investment. Whether you require occasional telephone help and Internet-based troubleshooting or ongoing Help Desk call center support and system management, Progent's experts can deliver your organization enterprise-level IT support while allowing you to avoid the expense and hassle of maintaining a large in-house IT staff. Highlights of Progent's online help program include:

What Makes Progent Different from Other Service Firms?
Progent is a Microsoft Partner consulting company and Progent's staff size, range of IT knowledge, fine tuned remote support tools, and familiarity with enterprise networking enable companies to avoid the pitfalls of exclusive dependence on smaller service organizations, independent freelance consultants, or over-stretched internal IT help.

Progent stands out by offering:

  • Proven Methodology
    Progentís staff of Microsoft and Cisco Certified experts average longer than a decade of hands-on industry background, at the forefront of network support, performing a broad variety of IT projects for a large array of customers. Every Progent consultant shares a refined set of personal best practices which are incorporated into company-wide best practices standards that Progent instills in its consulting personnel. This means that you get not just expert IT skills, but also a support engineer with proven methods for using computer knowledge to resolve actual network problems rapidly.

  • Value Pricing
    Progent's pricing model is to charge for remote service and on-premises help per minute. Consequently, you are charged exclusively for received support. Progent does not impose a more expensive rate for after-hours or urgent service, and within California or in areas where Progent offers in-person support, Progent does not bill for travel except for urgent support where on-site time is less than 4 hours. Also, Progent applies no initialization fee and asks no monthly commitment for services provided during normal business hours. Many support organizations impose substantial minimum payments or charge for every fifteen minutes or longer. Progent's fine granularity eliminates large bills for quick solutions so you won't be tempted to permit simple problems to stay unaddressed.

  • Information Transfer
    Progent is committed to knowledge transfer from Progent's consultants to clients. By teaching customers to handle technical issues that are within their scope, Progent can concentrate on delivering high-value services where Progent faces few competitors. Businesses who utilize familiar freelance consultants or who employ in-house IT personnel benefit when Progent passes on information about critical technology and tested methodologies to make their networks more reliable, secure, and efficient.

  • Remote Server Monitoring with Microsoft System Center Operations Manager
    Progent is one of the only support companies to offer 24x7 network tracking services powered by MS System Center Operations Manager. MS System Center Operations Manager causes your computer maintenance to be proactive instead of reactive. By revealing possible problems before they result in downtime, system monitoring can keep your IT network from stressful and costly service disruptions.
How Does Our Company Start Getting Online Computer Support from Progent?
To get started with Progent's Nationwide Remote Support offerings or to learn more about Progent's online support options, contact Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If you have an urgent need for IT support, visit Immediate Technical Support.

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    Lync 2013, renamed Skype for Business, enables organizations of all sizes to create a manageable and secure communications ecosystem that supports the modern BYOD computing style with instant messaging (IM), presence, audio/video and web meetings with application sharing, as well as IP-based and PSTN calling enabled for a broad assortment of desktop and handheld endpoints. Progent's certified Lync Server 2013 consultants and system architects can assist you to evaluate the business benefits of Lync Server 2013, create an on-premises, cloud-based (via Microsoft Lync Online) or mixed topology appropriate for your current and long-term goals, implement Lync 2013 so as to speed up your ROI, and deliver custom online and on-premises training to your management staff and end users. Progent offers expertise in key components of a Lync 2013 deployment that include Windows Server, SQL Server Express and Exchange, and Progent can help your organization to integrate Lync 2013 with key Office and Office 365 apps such as Outlook and PowerPoint.

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    ProSight WAN Watch is an infrastructure management service that makes it easy and affordable for small and mid-sized businesses to diagram, monitor, optimize and troubleshoot their networking appliances like routers, firewalls, and access points plus servers, client computers and other networked devices. Using cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch makes sure that infrastructure topology maps are kept current, captures and manages the configuration of almost all devices on your network, monitors performance, and sends notices when issues are detected. By automating time-consuming management activities, ProSight WAN Watch can knock hours off common tasks such as network mapping, expanding your network, finding devices that require critical updates, or isolating performance bottlenecks.

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    ProSight LAN Watch is Progentís server and desktop remote monitoring service that uses advanced remote monitoring and management (RMM) techniques to keep your network operating at peak levels by tracking the health of vital devices that power your information system. When ProSight LAN Watch uncovers an issue, an alarm is sent immediately to your designated IT management staff and your assigned Progent consultant so that all looming problems can be resolved before they can disrupt productivity.

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    Progent's Windows Server 2016 disaster recovery/business continuity consultants can help you to design a disaster recovery system based on Microsoft's most advanced Failover Clustering tools including Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for zero-data-loss Recovery Point Objective (RPO), Storage Spaces Direct for high-performance storage clusters using industry-standard equipment, Virtual Machine Load Balancing for improving the performance and resilience of Failover Clusters while reducing TCO and operational expenses, and Cloud Witness for fast, economical creation of a failover cluster quorum arbitration point.

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    Microsoft Mac Office allows Apple Macintosh users to receive the benefits of the world's most familiar business applications. Progent's Apple-certified Macintosh consultants can show you how to set up Microsoft Office for Macintosh on a mixed-platform environment combining Apple OS X and Windows computers so that Mac users can access the latest features in Word, Excel, PowerPoint and Entourage in order to share information and system resources with co-workers who use Microsoft Windows. Progent's engineers have experience with both Mac and Windows technology and can provide service for networks that combine Apple Macintosh with Microsoft Windows systems with extensive resource sharing, or networks which carefully limit sharing between Mac and Windows users.

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    Progent's Citrix consultants can assist your organization to assess the business benefits of the available versions of Citrix Essentials for Hyper-V, assist you to use Citrix management tools in your Hyper-V environment, and show you how to deploy Citrix Essentials to enhance the performance, uptime, consistency, and recoverability of your virtualized environment while lowering the cost of resources and operations and streamlining administrative tasks.

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    Progent's Standard Help Desk Services provide a comprehensive service desk solution that manages all facets of online Level 1 desktop technical support from service requests through ticketing, remote desktop control, status tracking, problem solving, and management reports. Support services are offered at a significant discount from Progent's normal desktop service rates, and Progent offers the option of fast as-needed escalation to subject matter experts to handle the most problems.

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    Progentís ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and inexpensive for small and mid-sized organizations to map, track, enhance and troubleshoot their networking appliances such as routers, firewalls, and access points plus servers, endpoints and other devices. Incorporating cutting-edge Remote Monitoring and Management technology, WAN Watch makes sure that network diagrams are kept current, copies and manages the configuration information of virtually all devices connected to your network, monitors performance, and generates notices when issues are detected. By automating complex network management activities, ProSight WAN Watch can knock hours off common tasks such as making network diagrams, expanding your network, locating appliances that require critical software patches, or identifying the cause of performance issues.

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    Progent can help your business in all facets of your migration to Exchange Server 2016 including planning HA system topology for a local, Microsoft cloud connected or hybrid environment; CAL licensing requirements for Exchange Server and Windows Server 2012 R2+; migrating mailboxes; Hyper-V virtualization strategy; determining storage capacity required for your VMs, databases and log files; setting up HLB for fault-tolerant CAS services; planning, setting up and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; updating the firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Office 365; and configuring Outlook on the web.

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    Even if your company has a minimal network services group and a limited technology budget, your information network can still have the same high reliability and responsiveness that once required a large internal service organization. Progent's 24x7 Network Support Services for small businesses combine the expertise of world-class Microsoft-expert and Cisco-premier network professionals, the latest system management software for 24x7 monitoring and threshold alarms, and cost-effective support programs such as a help desk call center to keep your vital network applications and servers up and running.

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    Progent's Private Cloud Hosting service provides comprehensive hosting of a small or mid-size company's servers in an environment that gives the maximum degree of availability and expandability and is also easy to migrate to any data center. Progent's Private Cloud Hosting and Management options are based upon mature virtualization architectures that allow small companies with mixed- platform environments to save dramatically on the expense of capital investments, system support, and IT administration while benefiting from world-class fault tolerance and an unmatched level of vendor flexibility.

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    Progent can help small and medium-size companies to plan, install, verify and manage data protection solutions needed to support at-home workers.

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    Progent's CISSP-certified network security experts can help businesses of any size with any aspect of IT security. Progent can create efficient security solutions that guard a small business from advanced malware attacks or Progent can plan, deploy, and manage an end-to-end security strategy for hybrid networks that support local, remote, and mobile users sharing network resources spread across a mix of physical sites and various clouds.

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    Progent provided a wireless integration environment that enabled a school to improve efficiency and eliminate the ongoing expense of a dedicated link. Progent proposed a Proxim Tsunami high-speed wireless bridge. The economical building-to-building Proxim wireless bridge is intended for interfacing separate locations up to 2.5 miles apart and can reach even longer distances. This wireless alternative offered improved bandwidth and dependability than simply amplifying the 802.11b network, and since it uses the 5.8Ghz spectrum it offered immunity to outside interference.

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    Progentís Co-managed Call Center service allows your business to share the load for Help Desk services seamlessly between your in-house IT staff and Progent's pool of certified desktop support engineers and subject matter experts. Progentís Co-managed Help Desk service is an advanced support solution based on the top shared PSA tool for handling end-user service requests, ticket lifecycle, responsibility, status tracking, and metrics.

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    Cisco Nexus switches are designed to deliver the speed, expandability, resilience, cloud readiness, density, data protection and ease of management needed to act as the foundation of an enterprise data center. Progent's CCIE-certified Nexus switch consultants are available to provide online and on-premises consulting and troubleshooting services to help you to plan an efficient switch topology, build pilot environments to confirm your switching solution, deploy Nexus switches, define and implement appropriate policies, perform security vulnerability tests, set up proactive monitoring, consolidate network resources through virtualization technologies, analyze and repair switching and routing issues, optimize performance, plan for expected growth, and take advantage of the advanced fault-tolerant features available for Nexus switches. Progent can also assist you to upgrade efficiently from outdated Nexus switches or Cisco Catalyst switches to up-to-date Nexus switches.

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    Progent's proven ransomware recovery consultants can assist your business to reconstruct a network damaged by a ransomware cryptoworm such as Ryuk, WannaCry, NotPetya, or Locky.

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