Fast and Affordable Online Support for Appleton Wisconsin Information Networks
Immediate Phone Consulting for Appleton SystemsFor organizations in Appleton Wisconsin, Progent offers online support for information systems powered by Microsoft Windows, Cisco, Apple macOS and OS X, or Linux platforms. Progent's Microsoft Certified engineers have provided online troubleshooting to companies in all 50 states in the United States. (See recommendations from Progent's clients.) Progent also can furnish the consultation services of Cisco CCIE-qualified engineers to solve complex infrastructure issues, plus the assistance of CISA and CISSP-accredited security consultants to handle advanced security architecture and troubleshooting jobs.

Progent's online support experts provide exceptional leverage due to the fact that they have the real-world experience and are equipped with the sophisticated technology necessary to solve most network issues rapidly. Efficient support reduces direct expenses because service calls use up minimal billable minutes. Online help also eliminates the cost of sending an engineer to your site. Your organization benefits additionally in incidental costs by reducing or avoiding system outages and associated costs resulting from business discontinuity, upset clients, idle workers, and distracted executives. Progent's extensive remote consulting know-how is especially valuable for businesses that are dependent on public clouds for critical infrastructure or applications like Azure, Microsoft 365 Exchange Online, Amazon Web Service, Google Cloud, or where on-premises support may not be an option.

Progent's pricing policy for online help is structured to stretch your IT service investment. Progent bills on a per-minute basis for telephone-based assistance, so you are billed exclusively for the services that you receive. In contrast to many remote support organizations, Progent asks for no service activation surcharge or minimum payments. Progent's one-minute billing unit and clean policy for pricing do away with situations where speedy. minor repairs manage to turn into major bills. Progent's skill at dealing with technical issues quickly means you saves money.

Progent's Remote Consulting and Troubleshooting Services
Over time, Progent has refined an array of customized tools and field-tested methodologies that allow the highest level of efficiency for remote engineering help and troubleshooting for computer systems of all sizes. Progent's remote service group can communicate with your company's environment without compromising network security.

Progent's advanced technical support reporting application includes extensive histories of all service that Progent's clients have been provided. Progent's staff consultants have access to the history of services delivered to each Progent customer by every Progent engineer. This archive of issues and fixes is organized as a quickly retrievable support knowledge base that permits Progent's online support engineers to communicate their knowledge company-wide to make sure that the value of Progent's technical support improves daily. Progent's extensive list of certifications and close associations with major vendors including Cisco and Microsoft make available additional extensive support knowledge bases and permit priority response from manufacturers' in-house product engineers with the result that Progent's online service experts are able to arrive at the best solutions promptly.

Remote technical services provided by Progent to businesses in Appleton Wisconsin include:

ProSight Subscription-based IT Services for Small and Medium Size Businesses
Progent offers a selection of affordable, subscription-based managed services intended to allow small and mid-size businesses to utilize the same cutting-edge technology deployed by some of the industry's top enterprises. The ProSight portfolio of outsourced network management services covers all key aspects of modern networking such as email protection, behavioral-based threat defense, cloud-based backup/recovery, network infrastructure health monitoring, VM hosting, and network asset documentation management. ProSight managed services offered by Progent include:

  • ProSight LAN Watch: Network, Server, and Endpoint Monitoring
    ProSight LAN Watch is Progent's network, server and endpoint monitoring service that uses advanced remote monitoring and management (RMM) techniques to keep your network running efficiently by tracking the state of vital computers that drive your business network. When ProSight LAN Watch detects an issue, an alarm is transmitted immediately to your designated IT management staff and your Progent engineering consultant so any potential problems can be addressed before they can impact your network. Learn more details about ProSight LAN Watch server and desktop monitoring services.
  • ProSight LAN Watch with NinjaOne RMM: Unified RMM Solution for Networks, Servers, and Workstations
    ProSight LAN Watch with NinjaOne RMM software offers a unified, cloud-based platform for monitoring and managing your network, server, and desktop devices by providing tools for performing common time-consuming tasks. These include health checking, patch management, automated repairs, endpoint configuration, backup and recovery, A/V defense, secure remote access, standard and custom scripts, asset inventory, endpoint profile reporting, and debugging support. If ProSight LAN Watch with NinjaOne RMM spots a serious incident, it transmits an alarm to your designated IT management personnel and your assigned Progent consultant so that emerging issues can be taken care of before they impact your network. Find out more about ProSight LAN Watch with NinjaOne RMM server and desktop monitoring services.
  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    Progent's ProSight WAN Watch is an infrastructure management service that makes it easy and inexpensive for smaller organizations to diagram, monitor, reconfigure and troubleshoot their networking hardware such as routers and switches, firewalls, and access points as well as servers, client computers and other devices. Using cutting-edge RMM technology, ProSight WAN Watch makes sure that network diagrams are always current, copies and manages the configuration information of almost all devices on your network, tracks performance, and sends alerts when problems are discovered. By automating tedious management activities, WAN Watch can cut hours off common chores like making network diagrams, reconfiguring your network, locating appliances that need important updates, or identifying the cause of performance problems. Learn more details about ProSight WAN Watch infrastructure management consulting.

  • ProSight Reporting: Real-time Reporting for Ticketing and Network Monitoring Platforms
    ProSight Reporting is a growing family of real-time management reporting tools created to work with the top ticketing and remote network monitoring applications such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting uses Microsoft Graph and features color coding to surface and contextualize key issues like inconsistent support follow-through or machines with out-of-date AVs. By exposing ticketing or network health problems clearly and in near-real time, ProSight Reporting improves network value, lowers management hassle, and saves money. For details, see ProSight Reporting for ticketing and network monitoring applications.

  • ProSight Data Protection Services (DPS): Managed Backup and Recovery
    Progent has worked with leading backup technology vendors to create ProSight Data Protection Services, a selection of subscription-based offerings that deliver backup-as-a-service. ProSight DPS services manage and track your data backup processes and enable transparent backup and fast recovery of important files, apps, system images, and VMs. ProSight DPS helps you protect against data loss resulting from equipment failures, natural disasters, fire, malware such as ransomware, human error, ill-intentioned insiders, or application glitches. Managed services in the ProSight Data Protection Services family include ProSight Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro Office 365 Backup, ProSight DPS ECHO Backup based on Barracuda purpose-built hardware, and ProSight MSP360 Cloud and On-prem Backup. Your Progent consultant can help you to identify which of these managed services are best suited for your network.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering service that incorporates the technology of top information security companies to provide centralized management and world-class security for your email traffic. The powerful structure of Progent's Email Guard combines a Cloud Protection Layer with a local security gateway appliance to provide advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based malware. Email Guard's Cloud Protection Layer acts as a preliminary barricade and blocks the vast majority of threats from reaching your network firewall. This decreases your exposure to external attacks and conserves network bandwidth and storage space. Email Guard's onsite gateway device adds a deeper level of inspection for inbound email. For outbound email, the local security gateway offers AV and anti-spam protection, DLP, and email encryption. The local security gateway can also help Exchange Server to track and protect internal email that stays within your corporate firewall. For more information, visit ProSight Email Guard spam and content filtering.

  • ProSight Multi-Factor Authentication with Cisco Duo: Identity Validation, Endpoint Remediation, and Protected Single Sign-on (SSO)
    Progent's Duo authentication managed services utilize Cisco's Duo cloud technology to protect against compromised passwords through the use of two-factor authentication (2FA). Duo enables single-tap identity confirmation with Apple iOS, Android, and other personal devices. Using 2FA, when you sign into a secured application and give your password you are asked to confirm your identity via a unit that only you have and that uses a separate network channel. A wide range of out-of-band devices can be utilized as this added form of authentication such as an iPhone or Android or wearable, a hardware token, a landline telephone, etc. You can designate multiple validation devices. For details about ProSight Duo identity authentication services, see Duo MFA two-factor authentication services for access security.

  • ProSight Co-Managed Support: Outsourced and Co-managed IT Support Center Services
    Progent's Shared Service Desk provides a smooth supplement to your core support organization. Client interaction with the Service Desk, provision of support services, issue escalation, ticket generation and updates, performance measurement, and management of the support database are cohesive whether issues are resolved by your corporate IT support staff, by Progent's team, or a mix of the two. You have complete versatility to expand or reduce your part of IT support activity as needed. Progent takes care of startup installation and onboarding of the professional services automation software plus documentation, validation and education. For more information about ProSight Co-Managed Call Desk, go to ProSight Co-Managed Help Desk.

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint detection and response (EDR) service that incorporates SentinelOne's cutting edge behavior-based analysis tools to defend endpoint devices and servers and VMs against new malware attacks such as ransomware and file-less exploits, which easily evade legacy signature-matching AV products. ProSight Active Security Monitoring safeguards local and cloud-based resources and provides a unified platform to address the complete threat lifecycle including blocking, infiltration detection, mitigation, cleanup, and forensics. Top features include one-click rollback using Windows VSS and automatic network-wide immunization against new threats. Progent is a SentinelOne Partner, reseller, and integrator. Learn more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense powered by SentinelOne technology.

  • ProSight Enhanced Security Protection: Endpoint Security and Microsoft Exchange Email Filtering
    Progent's ProSight Enhanced Security Protection (ESP) managed services offer economical multi-layer protection for physical servers and VMs, workstations, smartphones, and Microsoft Exchange. ProSight ESP utilizes adaptive security and advanced machine learning for round-the-clock monitoring and responding to security assaults from all vectors. ProSight ESP delivers firewall protection, intrusion alarms, device control, and web filtering via leading-edge technologies incorporated within one agent accessible from a unified console. Progent's data protection and virtualization experts can help your business to plan and configure a ProSight ESP environment that addresses your organization's specific requirements and that helps you prove compliance with government and industry data security regulations. Progent will help you specify and configure policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alerts that require urgent action. Progent can also assist you to set up and test a backup and restore system such as ProSight Data Protection Services (DPS) so you can get back in business rapidly from a destructive cyber attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Microsoft Exchange email filtering.

  • Progent's Patch Management: Patch Management Services
    Progent's managed services for patch management provide businesses of all sizes a flexible and affordable solution for assessing, testing, scheduling, applying, and documenting software and firmware updates to your dynamic IT system. In addition to optimizing the protection and reliability of your computer environment, Progent's patch management services permit your IT team to focus on line-of-business projects and activities that derive maximum business value from your information network. Learn more about Progent's software/firmware update management support services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and applications hosted in a protected fault tolerant data center on a fast virtual host set up and managed by Progent's network support experts. With Progent's ProSight Virtual Hosting model, the client owns the data, the OS software, and the applications. Since the environment is virtualized, it can be moved immediately to a different hosting environment without a time-consuming and difficult reinstallation procedure. With ProSight Virtual Hosting, your business is not tied a single hosting provider. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, maintain, find and safeguard information about your IT infrastructure, processes, business apps, and services. You can instantly find passwords or serial numbers and be warned automatically about upcoming expirations of SSLs ,domains or warranties. By cleaning up and managing your network documentation, you can eliminate as much as 50% of time thrown away looking for vital information about your IT network. ProSight IT Asset Management features a common repository for holding and sharing all documents required for managing your business network like recommended procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and relating IT data. Whether you're making improvements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the knowledge you need when you need it. Find out more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and affordable way for small and mid-size organizations to get an objective evaluation of the overall health of their IT system. Powered by a selection of the leading remote monitoring and management platforms available, and supervised by Progent's certified team of information technology professionals, ProSight Network Audits show you how closely the configuration of your essential network assets adhere to industry best practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver instant benefits like a more manageable Active Directory system. Both versions also include a year of advanced remote network monitoring and management (RMM). Advantages can include lower-cost network management, better compliance with information security requirements, higher utilization of network resources, quicker troubleshooting, more reliable backup and recovery, and higher availability. Learn more about Progent's ProSight Network Audits IT infrastructure review.

Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report is a low-cost service built around a brief interview with a Progent backup/recovery expert. The fact-finding interview is intended to assess your company's preparedness to stop or recover rapidly after an assault by a ransomware variant such as Ryuk, WannaCry, NotPetya, or Hermes. Progent will work with you directly to collect information concerning your current security profile and backup/recovery system, and Progent will then produce a written Basic Security and Best Practices Report document describing how you can follow industry best practices to deploy an efficient security and backup environment that meets your business requirements. For details, visit The ProSight Ransomware Preparedness Report.

Additional Support Services Available from Progent
Progent can provide the services of seasoned remote consulting experts for special information technology programs. Billing rates for longer-term consulting projects are determined according to the level of expertise of the engineers assigned. Progent's background in these important fields of computer technology allows clients to execute critical projects within budget and on time. Progent's special remote engineering services include:

  • Help Desk Support
    Progent's Help Desk programs for companies with environments that incorporate Microsoft Windows, Cisco, macOS and OS X, UNIX, or Linux platforms include comprehensive Help Desk services, shared Helpdesk support services, and Helpdesk consulting. Progent's Standard Help Desk Services provide small businesses an end-to-end solution that manages all facets of online Level 1 desktop technical support from initial requests through ticketing, remote desktop control, status tracking, problem resolution, and management reports. Progent provides call desk services at a substantial discount from Progent's normal desktop service rates, and Progent can provide the additional option of fast on-demand escalation to Level 2 and Level 3 experts to handle complex problems.

    Progent's Co-managed Help Desk services make it possible for your business to split the load for Help Desk support transparently between your in-house IT team and Progent's large roster of seasoned technical support technicians and subject matter experts. Progent's Help Desk sharing service is an advanced service desk solution built around the leading professional services automation (PSA) tool for handling end-user service requests, ticket lifecycle, ownership, progress tracking, and metrics.

    Progent's Help Desk Call Center staff of seasoned network professionals provides your computer users in Appleton Wisconsin quick contact with a dependable technical support resource with years of background providing telephone-based consulting and remote repair service for IT systems powered by Windows, Cisco, Apple macOS and OS X, or UNIX/Linux products. Progent's concentration is to earn the Call Center recognition as a major enabler of company efficiency, and Progent's policy is to resolve rather than merely document IT issues.

  • Applications Services: Training, Development, and Troubleshooting
    Progent's Applications Consulting staff provides remote and in-depth engineering support and training in specific application fields including Enterprise Requirements Planning, MRP, accounting system customization, and Customer Relationship Management. Progent also can deliver consulting expertise, custom development, and education for popular Microsoft applications including Microsoft CRM, MS Office Project, Microsoft 365 Word, and Office Excel. To read more on Progent's consulting, custom development, and training services, visit Progent's Business Application Experts Group.

  • Unified and Streamlined Management of Hybrid Cloud Environments
    Microsoft System Center unifies and automates the administration of hybrid cloud environments through comprehensive integration with Windows Server 2022, Windows 10 and Windows 11; cohesive integration of heterogeneous networks that incorporate various Linux distributions, Hyper-V and VMware; and better public and private cloud support including tighter integration with Intune for iPhone and Android smartphone administration plus native integration with Operations Management Suite (OSM) for cloud-based analytics and reporting. Progent's System Center consultants offer advanced online and on-premises support for all elements of System Center2including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager. Progent can help your business to design and install a new deployment of System Center2, expand or tune your current one, migrate efficiently from a previous release of System Center, or debug your System Center environment.

  • Online Hybrid Network Monitoring Services
    Progent offers organizations in Appleton Wisconsin online IT infrastructure monitoring by providing System Center Operations Manager expertise. Progent can configure SCOM for your environment so your IT support is proactive and automated. By uncovering possible trouble spots before they cause network outages, remote monitoring can ward off stressful and costly information system failures. Progent can also assist with network monitoring utilities like Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX, Linux, Solaris, or macOS and OS X environments, Microsoft Windows environments, or systems based on a combination of operating systems.
How Your Appleton Company Can Contact Progent's Online Service Professionals
To contact Progent about urgent online help with Microsoft Windows, macOS and OS X, or Linux/UNIX environments, go to Progent's Nationwide Remote Support, telephone 1-800-993-9400, or go to Contact Progent. For businesses and new ventures in Appleton Wisconsin, Progent's online computer support specialists are ready to deliver professional and affordable IT help the instant your organization has to have it. More than 20 years of offering online repair services has earned Microsoft Partner certification for Progent's team of engineers and has helped Progent to develop world-class troubleshooting skills and to fine tune online connectivity tools to fix network problems quickly while eliminating the expense and lost time associated with on-premises service visits.

Even if your Appleton company has a local freelance support technician or employs a full time IT staff that can deal with ordinary network issues, Progent's Microsoft certified engineers are available to offer an easy and transparent virtual extension of your on-site resources in cases when your usual IT support personnel either don't have the time or the expertise to fix sudden network crises or particularly complex integration problems.

Advantages of Progent's Network Help for Companies in Appleton Wisconsin
Progent's remote support services enable your Appleton company to realize the benefits of immediate, enterprise-grade IT support without the expense of managing a full-time IT staff. Your network will derive added business worth by being increasingly available, efficient, and protected. Benefits to your business include:

  • Seamless remote expansion of your local support resources
    With most businesses in Appleton Wisconsin, local computer service resources, whether consisting of freelance consultants or an internal maintenance staff, can solve the majority of technical issues. On the other hand, major troubles sometimes occur when your regular support personnel are overstretched or unavailable, and some trouble may involve technology that is beyond the scope of your local service people. In these situations, Progent's on-call support specialists provide a convenient, quick, and affordable solution to augment your regular help and to pass on useful knowledge to increase your ability to handle downstream issues in-house.

  • Less Reliance on Individual Consultants
    For network maintenance, smaller companies commonly rely on independent freelance consultants. Although freelance service people have smaller overhead than larger service organizations and can often charge lower rates, they are occasionally overbooked, making it hard to respond quickly to urgent situations. If an independent consultant is busy with another client, sick, on a trip, or in training, the absence of backup help may require your business to go without help during an IT crisis. As your company grows, system unavailability and trouble with vital applications are more costly. The money you thought you were saving on an independent can be consumed quickly by lost productivity. Progent provides a reliable source of reserve service experts to insure your network stays up and running.

  • Build a Scalable Foundation for Seamless Growth
    Companies often start with an information system created on a shoestring budget. Lacking a robust infrastructure, band-aid repairs often get piled on top of a shaky foundation. As a network grows, reliability and scalability problems can impede the productivity of the organization. Such poorly built systems require proper analysis, smart long-term planning, and extensive technical expertise to evolve to a system architecture able to deliver the solid foundation to meet critical business requirements and ease future expansion.

  • Work with Solution Providers Instead of Product Sellers
    Smaller organizations need advice and technical training to navigate through an ever more complex array of technology alternatives capable of promoting business growth and improving productivity. These companies do not need a network engineer who is motivated to earn a commission on a specific vendor's products. Network consulting and product sales can result in a scenario where the recommended solution is built around a profitable product instead of the true requirements of a business. Progent eliminates these conflicts of interest by selling just services instead of products. This allows Progent to align technical consulting with the best needs of customers.

How Is Progent Unique from Other Service Firms?
Progent is a Microsoft Partner support company and Progent's head count, breadth of technical knowledge, refined remote support software, and understanding of enterprise networking enable businesses to avoid the pitfalls associated with exclusive dependence on smaller service firms, independent freelance consultants, or over-stretched in-house resources.

Progent adds value by providing:

How Does Our Company Begin Receiving Online Technical Support from Progent?
To get started with Progent's Nationwide Remote Support services or to learn more about Progent's phone support options, contact Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If you have an urgent need for IT help, visit Immediate Technical Support.



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    Progent's Cisco-certified wireless integration consulting experts can help organizations to deploy, manage, and troubleshoot Cisco Wi-Fi products such as Aironet and Meraki 802.11ac Wi-Fi access points (APs) as well as Cisco's Wireless Network Controllers.

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    Progent can help your organization to design a migration to Microsoft Teams from Skype for Business Online and install, administer, and debug a cloud-based or hybrid implementation of Microsoft Teams. Progent can help you to integrate Teams with Microsoft Office and Microsoft 365 apps, Exchange, SharePoint Online, and your phone system.

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    Progent's Test and Training Lab at the QTS (formerly Herakles) Colocation Center can be used for testing mission-critical applications, creating efficient system upgrade procedures, assessing and optimizing performance, designing or validating business continuity solutions, mitigating compatibility problems, and building training systems for new technologies. For Progent clients who lack adequate in-house resources to configure proper test systems, the lab reduces capital costs and technical risk and helps keep vital network initiatives on schedule.

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    Progent provides IT support for medium size businesses who have 100 to 250 network users. The mid-size company or office has typically been an underserved segment of the market for IT support expertise. The overhead and support access models of major third-party service firms make them excessively expensive for the typical mid-size business or small medium business (SMB), which commonly relies on a modest IT budget with which to support an IT system whose advanced technology and sophistication are often comparable to the networks of much bigger companies. Progent's support delivery model, which takes great advantage of remote support, virtual office infrastructure and 24x7 server monitoring, significantly lowers the network maintenance expenses of a small-medium business while offering the small company with enterprise-level service from professional, IT consultants knowledgeable in a broad range of midsized business technologies. If your mid-sized organization or small business is looking for levels of IT support appropriate by a medium size organization without budgeting enterprise prices, you need Progent.

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    If your business computer system combines Linux technology technology with MS Windows, Progent can help you to integrate your computers into a cohesive environment that allows all your OS platforms to coexist for simple management, seamless dataflow, high reliability, enhanced throughput, and tight security. Progent's Linux and Microsoft Windows coexistence assistance services feature network architecture integration and service, support for Windows services for UNIX, online network monitoring and management, online network help and repair, in-person technical support, and Help Desk Call Center support.

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    ProSight Reporting is an expanding family of real-time reporting plug-ins created to work with the industry's leading ticketing and remote network monitoring platforms including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.

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    Progent is a reseller and consulting firm for SentinelOne's Singularity product line, a subscription-based, cloud-centric cyberthreat management platform that incorporates AI software and expert services to deliver comprehensive endpoint detection and response.

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    Cisco CCIE Online Migration Consulting

    Progent offers fast online support from Cisco CCIE network infrastructure consultants. Progent's CCIE experts can connect to your environment using powerful remote diagnostic utilities to deliver fast and affordable analysis and repair of urgent network infrastructure problems.

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    Microsoft Dynamics Business Central (previously, formerly} branded Microsoft Dynamics NAV and Navision) provides small and midsize businesses a unified platform for financial management, inventory control, operations control, capacity planning, procurement, sales, supply chain, and advanced analytics. Progent's Dynamics Business Central consultants can help your organization to maintain your older Dynamics NAV environment or upgrade efficiently to a cloud-based, on-premises, or hybrid deployment.

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    Progent's Microsoft-certified consultants can assist businesses of all sizes to adhere to best practices to set up System Center 2012 Virtual Machine Manager hosts, fabric, storage, and library resources; plan, implement, and administer private clouds, virtual machines, and VMM services in SCVMM 2012; and integrate SCVMM with SCOM 2012 for comprehensive monitoring. Progent can assist your business to move from a legacy version of System Center Virtual Machine Manager or from a third-party virtualization management system, and Progent can help you to optimize and repair your current SCVMM 2012 ecosystem to make sure you get the highest possible business value.

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    Progent is an authorized Hornetsecurity/Altaro partner and can plan, configure, and manage a deployment of 365 Total Backup to back up and restore your Microsoft 365 mailboxes, files stored on your organization's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows-powered laptops and desktops.

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    Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can assist your business to contain the spread of an ongoing ransomware breach. Call 800-462-8800

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  • Microsoft T-SQL Development Companies SQL 2008 Reporting Services Development Firm
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    Progent's ProSight Email Guard solution uses the services and infrastructure of top data security vendors to provide centralized control and world-class security for all your email traffic. The hybrid architecture of Progent's Email Guard managed service integrates a Cloud Protection Layer with a local security gateway appliance to provide complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne malware. The cloud filter serves as a preliminary barricade and blocks the vast majority of threats from making it to your network firewall. This decreases your vulnerability to external attacks and saves network bandwidth and storage space. ProSight Email Guard's on-premises gateway device adds a further layer of inspection for incoming email. For outgoing email, the on-premises security gateway provides anti-virus and anti-spam filtering, DLP, and encryption. The onsite security gateway can also help Exchange Server to track and safeguard internal email that originates and ends within your security perimeter.

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    Network Engineer Small Business Wireless

    Progent's wireless consultants can help small organizations design, choose, test, configure and support secure building-to-building wireless bridging products that integrate seamlessly into your existing network while providing a degree of protection that matches or exceeds wired interfaces. Progent provides expertise in wireless LAN products from Cisco Aironet and Meraki, Proxim, and additional small business wireless providers and can show you how to identify and deploy the wireless connectivity solutions that fit best with your business requirements.

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    Microsoft Virtual Server 2005, hosted on the Windows Server 2003 platform and based on technology originally developed by Connectix, delivers the performance needed to carry out server consolidation, software upgrade, and server quarantine projects through virtualization technology in an enterprise-class computing network with advanced scalability, manageability, and availability. Microsoft has targeted Virtual Server 2005 at businesses wishing to improve ROI in software development and piloting, migration from outdated mission-critical software, and hardware consolidation. Progent's skilled Virtual Server consultants can help your IT staff to evaluate and integrate Microsoft Virtual Server 2005.

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    Progent's Microsoft-certified Windows Server 2022 consultants can help your organization to plan and implement a cost-effective upgrade to Windows Server 2022 using an on-premises network architecture or a hybrid deployment model that integrates cloud-hosted Windows Server on Azure with an on-site installation of Windows Server 2022.

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    Fortinet Firewalls Computer Engineer

    Fortinet next-generation firewalls are leaders in offering top performance for SSL inspection. Progent's Fortinet firewall experts can help your business to configure your Fortinet FortiGate firewalls to protect your IT assets at the enterprise edge, within the data center, at branches, and at the cloud edge.

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    A cornerstone of Progent's Network Operations Center (NOC) is its effective integration of NinjaOne RMM, a comprehensive RMM platform which facilitates automated alerting and rapid incident response.

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    Progent is one of the most qualified network consulting firms for creating email and messaging solutions powered by Exchange 2000. Progent is skilled in helping small and mid-size companies get all the benefits of Exchange 2000 under common situations including upgrading from Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail environment, and jobbing out your Microsoft Exchange 2000 administration.

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    Progent's Duo service plans utilize Cisco's Duo technology to protect against stolen passwords through the use of two-factor authentication. Duo supports one-tap identity verification with Apple iOS, Android, and other personal devices.

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    Progent's productive atmosphere will allow you to become a more capable consulting professional by improving your information technology skills and increasing the satisfaction of your customers. Progent delivers this commitment by attracting the best professional experts for you to work with, offering a state-of-the-art system architecture, using custom software tools to enable the maximum level of service, and by optimizing proven operational models for attracting and keeping customers.

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    Progent's ProSight portfolio of managed IT services are designed to provide businesses who maintain small internal IT administration and support teams with low-cost access to enterprise-class management platforms and technical experts. Benefits of the ProSight line of managed services include fixed IT management expenses, smart automation of routine administrative processes, ongoing adoption of new information technology, graceful transition from older technology to current solutions, improved alignment of computer technology with business goals, guidance from veteran network consultants, and freeing up management to focus on business issues instead of ever-changing network technology.

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    Ubiquiti's UniFi family of Wi-Fi products includes indoor and outdoor Wave 2 Wi-Fi APs, WiFi 6/6E and WiFi 7 APs, security gateway appliances, managed switches, IP phones, and cameras. Progent can provide the skills of veteran wireless professionals who can assist you to assess the benefits of UniFi technology for your environment and help you to plan, install, administer, and troubleshoot your UniFi solution.

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    Progent offers the services of an accredited consultant with an extensive background integrating technology from the major video conferencing/telepresence vendors including Cisco/Tandberg, Polycom, LifeSize and Radvision and can assist you to plan, install, expand, or troubleshoot a telepresence environment that preserves your investment and maximizes the strategic value of your information network. Progent can also provide the expertise of infrastructure engineers able to assist businesses of all sizes to build and maintain a network that delivers the speed, dependability, security, and scalability you need to accommodate your telepresence environment.

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    Progent's certified Microsoft Office and Microsoft 365 consultants can help businesses to incorporate Microsoft Office desktop and Microsoft 365 applications including Office Excel, Office Word, PowerPoint, Microsoft Outlook, Access, Visio and Publisher into a seamless productivity solution that provides quick ROI and promotes improved business results. Progent can help you to interface Microsoft Office or Microsoft 365 applications with each other and with additional core Microsoft technologies such as SharePoint Server, Exchange Server and SQL Server deployed on-premises or hosted in the cloud. Progent can also assist you to fix compatibility issues with different versions of Office and can provide live online instruction to individuals or teams.

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    Progent can provide the expertise of Microsoft-certified engineers and experienced software developers, database administrators, project management experts, network infrastructure engineers, business continuity specialists, and certified data security professionals to help you to evaluate the likely benefits of SQL Server 2012 for your organization, install test environments at your datacenter or at Progent's lab, plan and execute out an efficient transition to SQL Server 2012 from earlier versions of SQL Server or from other database solutions, and define an efficient and safe IT infrastructure that lets you maximize the business benefit of SQL Server 2012.

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    Progent's qualified cybersecurity experts can oversee cybersecurity assessments of company-wide security to determine your organization's cybersecurity profile adherence to important industry cybersecurity standards. Progent offers ongoing managed services for security monitoring, on-demand network-wide security reviews, and focused cybersecurity assessments for specific areas of cybersecurity such as endpoints or cloud applications. Progent's qualified security engineers can also carry out extensive security assessments to validate your company's compliance with key international security standards such as FISMA, NIST, and ISO 17799.

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    SQL Server 2000 is a rich, Web-enabled database and data analysis package that opens the door to the fast creation of cutting-edge high-end applications that can provide your company a critical competitive edge. Microsoft SQL Server 2000 provides built-in support for XML and the capability to communicate across the Internet and outside the firewall. The knowledge and experience of Progent's certified SQL Server 2000 consultants, with an average of more than over 10 years of work helping with Microsoft integration, ensures you success in designing, deploying and supporting Microsoft SQL Server solutions that are well integrated with other applications based on Microsoft's .NET platform.

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  • Specialist 64-bit Upgrade
    64-bit Server IT Consultant

    Progent's Microsoft-certified engineers can assist your organization to enhance your application servers and/or workstations from 32 to 64 bits. Progent can assist you to calculate the costs and benefits of migrating to 64-bit processing, plan an efficient migration process that minimizes operational interruptions, and offer economical, expert online help to aid your organization to install 64-bit operating systems and application programs on your existing computers.

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