Immediate Remote Support for Appleton Wisconsin Computer Systems
Urgent Phone Consulting for Appleton SystemsFor businesses in Appleton Wisconsin, Progent offers remote support for information systems based on Microsoft, Cisco, macOS and OS, or Linux technology. Progent's Microsoft Premier consulting experts have provided remote troubleshooting to businesses in all 50 states in the United States. (See testimonials from Progent's customers.) In addition, Progent offers the consultation services of Cisco CCIE network specialists to help with challenging networking problems, as well as the services of CISSP-accredited security consultants to handle high-level security design and troubleshooting jobs.

Progent's online technical support experts offer excellent leverage because they have the real-world experience and are equipped with the advanced technology necessary to solve the majority of information system problems quickly. This reduces immediate costs because solutions require fewer billable minutes. Remote support also eliminates the cost of sending an engineer to your office. Your organization saves even more in indirect costs by minimizing or avoiding network downtime and associated costs resulting from business disruption, upset clients, unproductive employees, and de-focused management. Progent's extensive remote consulting know-how is particularly valuable for businesses that rely on public clouds for critical network infrastructure or applications such as Azure, Microsoft 365 Exchange Online, Amazon AWA, Google Cloud, or where on-premises IT support may not be useful.

Progent's billing model for online support is structured to leverage your network support dollar. Progent charges by the minute for phone consulting, so you are charged just for the support that you actually get. Unlike typical remote support companies, Progent requires no initialization charge or minimum fees. Progent's one-minute granularity and clean policy for pricing prevent situations where fast repairs somehow end up as major tabs. Progent's penchant for dealing with technical issues quickly means you spends less money.

Progent's Online Consulting and Troubleshooting Services
Over the years, Progent has mastered a collection of optimized tools and proven methodologies which allow the maximum degree of effectiveness for remote help and repair for computer networks of any size. Progent provides safe Virtual Private Network support for VPN gateways from multiple popular sources including Microsoft, Cisco, SonicWall and WatchGuard. Secure VPN connectivity permits the staff of Progent's online support team to link to your company's environment remotely without violating system security.

Progent's sophisticated technical support reporting application keeps extensive documentation for the service that Progent's clients have been provided. Progent's staff service personnel have the benefit of the history of services delivered to every Progent customer by every Progent engineer. This database of problems and responses is organized as a conveniently accessible internal database that permits Progent's online support experts to communicate their knowledge with the whole team to ensure that the quality of Progent's support services grows daily. Progent's advanced accreditations and close relationships with important technology companies including Cisco and Microsoft open up other extensive technical support databases and permit fast access to manufacturers' internal support staff so Progent's online service experts are able to come up with optimal solutions in the least time.

Remote technical services offered by Progent to customers in Appleton Wisconsin include:

ProSight Fixed-price IT Services for Small and Medium Size Organizations
Progent offers a selection of low-cost, flat-rate managed services designed to allow small and mid-size businesses to utilize the same advanced IT solutions used by some of the industry's top enterprises. The ProSight suite of network management outsourcing services covers all critical aspects of modern networking including email protection, behavioral-based threat defense, automated backup/recovery, network infrastructure management, virtual server hosting, and network asset documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint detection and response (EDR) solution that utilizes SentinelOne's cutting edge behavior machine learning tools to guard endpoints as well as servers and VMs against modern malware attacks like ransomware and email phishing, which routinely escape traditional signature-based AV tools. ProSight ASM protects local and cloud-based resources and provides a single platform to automate the complete threat progression including protection, infiltration detection, containment, cleanup, and post-attack forensics. Top capabilities include one-click rollback using Windows Volume Shadow Copy Service and automatic network-wide immunization against newly discovered threats. Progent is a SentinelOne Partner, dealer, and integrator. Read more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery powered by SentinelOne technology.

  • ProSight Enhanced Security Protection (ESP): Physical and Virtual Endpoint Protection and Microsoft Exchange Filtering
    ProSight Enhanced Security Protection (ESP) managed services offer ultra-affordable in-depth security for physical servers and virtual machines, workstations, mobile devices, and Microsoft Exchange. ProSight ESP utilizes adaptive security and modern behavior analysis for round-the-clock monitoring and responding to security assaults from all attack vectors. ProSight ESP offers firewall protection, intrusion alerts, endpoint management, and web filtering through cutting-edge technologies packaged within one agent accessible from a unified control. Progent's security and virtualization experts can help you to plan and implement a ProSight ESP environment that addresses your organization's specific requirements and that allows you prove compliance with legal and industry information protection standards. Progent will assist you specify and configure policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alerts that call for immediate action. Progent's consultants can also assist you to set up and test a backup and disaster recovery solution like ProSight Data Protection Services (DPS) so you can get back in business quickly from a potentially disastrous security attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Exchange filtering.

  • ProSight Data Protection Services (DPS): Managed Backup and Disaster Recovery
    Progent has worked with advanced backup/restore technology companies to create ProSight Data Protection Services (DPS), a portfolio of offerings that deliver backup-as-a-service (BaaS). ProSight DPS products manage and monitor your data backup operations and allow non-disruptive backup and rapid restoration of important files, applications, images, and VMs. ProSight DPS helps your business protect against data loss caused by equipment failures, natural calamities, fire, cyber attacks like ransomware, human mistakes, ill-intentioned insiders, or software glitches. Managed backup services in the ProSight Data Protection Services product line include ProSight Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro Office 365 Backup, ProSight ECHO Backup using Barracuda dedicated storage, and ProSight MSP360 Cloud and On-prem Backup. Your Progent expert can assist you to identify which of these fully managed backup services are most appropriate for your IT environment.

  • Patch Management: Software/Firmware Update Management Services
    Progent's support services for patch management provide businesses of any size a versatile and affordable solution for assessing, validating, scheduling, applying, and tracking software and firmware updates to your ever-evolving information network. In addition to optimizing the protection and functionality of your IT network, Progent's patch management services permit your IT staff to focus on more strategic projects and activities that derive the highest business value from your network. Read more about Progent's patch management services.

  • ProSight Duo Multi-Factor Authentication: Identity Validation, Endpoint Remediation, and Secure Single Sign-on (SSO)
    Progent's Duo MFA services incorporate Cisco's Duo cloud technology to defend against stolen passwords by using two-factor authentication. Duo supports one-tap identity verification with iOS, Android, and other out-of-band devices. Using Duo 2FA, whenever you log into a secured application and give your password you are requested to confirm your identity via a device that only you possess and that uses a different ("out-of-band") network channel. A wide selection of out-of-band devices can be utilized as this second means of authentication such as an iPhone or Android or wearable, a hardware/software token, a landline phone, etc. You may designate several validation devices. To find out more about ProSight Duo two-factor identity authentication services, refer to Duo MFA two-factor authentication services for access security.

  • ProSight Reporting: Real-time Reporting for Ticketing and Network Monitoring Applications
    ProSight Reporting is an expanding line of real-time reporting plug-ins created to work with the top ticketing and remote network monitoring programs such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting uses Microsoft Graph and features color coding to surface and contextualize critical issues like inconsistent support follow-through or endpoints with missing patches. By exposing ticketing or network health concerns clearly and in near-real time, ProSight Reporting enhances network value, reduces management overhead, and saves money. For more information, see ProSight Reporting for ticketing and network monitoring applications.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering and email encryption service that uses the infrastructure of top data security vendors to deliver web-based management and world-class protection for all your inbound and outbound email. The hybrid architecture of Progent's Email Guard combines a Cloud Protection Layer with an on-premises gateway device to provide advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based malware. Email Guard's Cloud Protection Layer acts as a first line of defense and blocks most threats from reaching your security perimeter. This reduces your exposure to inbound threats and saves network bandwidth and storage. Email Guard's onsite gateway device adds a further layer of analysis for inbound email. For outbound email, the local security gateway provides anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The onsite gateway can also help Microsoft Exchange Server to monitor and safeguard internal email traffic that stays within your security perimeter. For more information, see Email Guard spam and content filtering.

  • ProSight WAN Watch: Infrastructure Management
    Progent's ProSight WAN Watch is a network infrastructure management service that makes it easy and inexpensive for smaller businesses to map, track, optimize and debug their connectivity hardware like switches, firewalls, and load balancers plus servers, printers, client computers and other networked devices. Incorporating state-of-the-art RMM technology, WAN Watch ensures that infrastructure topology diagrams are always current, captures and displays the configuration information of virtually all devices connected to your network, tracks performance, and sends alerts when issues are detected. By automating tedious network management activities, WAN Watch can cut hours off common tasks like network mapping, reconfiguring your network, finding devices that need critical updates, or isolating performance problems. Learn more about ProSight WAN Watch network infrastructure monitoring and management services.

  • ProSight LAN Watch: Server and Desktop Monitoring Services
    ProSight LAN Watch is Progent's server and desktop remote monitoring managed service that incorporates state-of-the-art remote monitoring and management (RMM) technology to help keep your network running at peak levels by tracking the state of critical assets that drive your information system. When ProSight LAN Watch detects a problem, an alarm is sent immediately to your specified IT staff and your Progent consultant so that any looming issues can be resolved before they can disrupt productivity Find out more details about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and applications hosted in a protected Tier III data center on a high-performance virtual machine host configured and managed by Progent's IT support experts. With Progent's ProSight Virtual Hosting model, the customer retains ownership of the data, the OS platforms, and the applications. Because the environment is virtualized, it can be ported easily to an alternate hardware solution without requiring a time-consuming and difficult configuration procedure. With ProSight Virtual Hosting, your business is not tied one hosting provider. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management Services
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, update, find and safeguard information related to your network infrastructure, processes, applications, and services. You can instantly locate passwords or IP addresses and be alerted automatically about impending expirations of SSL certificates or warranties. By cleaning up and organizing your IT infrastructure documentation, you can save up to 50% of time wasted searching for critical information about your network. ProSight IT Asset Management includes a centralized location for storing and sharing all documents required for managing your network infrastructure such as recommended procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT data. Whether you're making enhancements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the knowledge you require as soon as you need it. Find out more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and low-cost way for small and medium-size businesses to obtain an objective evaluation of the overall health of their IT system. Based on a selection of the top remote monitoring and management tools in the industry, and supervised by Progent's certified team of information technology experts, ProSight Network Audits help you see how well the configuration of your core network assets conform to industry best practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide immediate ROI such as a cleaner Active Directory (AD) system. Both also include a year of advanced remote network monitoring and management. Benefits can include easier management, better compliance with government and industry security regulations, higher utilization of IT assets, quicker troubleshooting, more reliable backup and restore, and higher availability. Learn more information about Progent's ProSight Network Audits network infrastructure review.

Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is an affordable service built around a brief discussion with a Progent information assurance expert. The fact-finding interview is intended to assess your organization's preparedness to block or recover rapidly after an assault by a ransomware variant like Ryuk, WannaCry, NotPetya, or Locky. Progent will consult with you directly to gather information concerning your current AV defense and backup/recovery platform, and Progent will then produce a custom Basic Security and Best Practices Report detailing how you can follow best practices to create an efficient security and backup/recovery system that meets your company's needs. For details, see The ProSight Ransomware Preparedness Report.

Additional Support Programs Available from Progent
Progent offers the skills of seasoned online consulting professionals for contract information technology programs. Billing charges for longer-term consulting tasks are set based on the level of expertise of the engineers involved. Progent's background in these important areas of information technology allows customers to execute critical projects within budget and on time. Progent's project-based online engineering solutions include:

  • Help Desk Call Center Expertise
    Progent's Help Desk Call Center support alternatives for organizations with environments based on Microsoft Windows, Cisco, macOS and OS X, UNIX, or Linux products include full-service Help Desk Call Center services, co-managed Help Desk support services, and Call Center consulting. Progent's Standard Help Desk Services offer small organizations a comprehensive solution that manages all facets of online desktop technical support from initial requests through ticketing, remote desktop control, status tracking, problem resolution, and reporting. Progent provides service desk support at a significant discount off Progent's normal desktop service rates, and Progent offers the option of rapid as-needed escalation to Level 2 and Level 3 experts to resolve complex issues.

    Progent's Help Desk sharing services make it possible for your business to split the load for Help Desk services transparently between your in-house IT team and Progent's large roster of veteran technical support engineers and matter experts (SMEs). Progent's Help Desk Co-management service is an advanced support solution built around the top PSA tool for handling service requests, ticketing, accountability, status tracking, and reporting.

    Progent's Help Desk staff of veteran network experts gives your computer users in Appleton Wisconsin fast communication with an efficient technical support resource with extensive background providing telephone-based consulting and online diagnostics for IT systems powered by Microsoft, Cisco, macOS and OS X, or UNIX/Linux components. Progent's concentration is to give the Call Center the reputation as a crucial enabler of company efficiency, and Progent's target is to fix instead of just annotate technical problems.

  • Business Applications Support: Training, Programming, and Problem Solving
    Progent's Applications Experts Group can supply phone-based advanced engineering support and training in specific business application areas such as ERP, MRP, custom programming for accounting packages, and Customer Relationship Management (CRM). Progent also offers expertise, customization, and training for Microsoft business applications including CRM, MS Project, Microsoft 365 Word, and Microsoft 365 Excel. To learn more concerning Progent's expertise, custom programming, and training services, visit Progent's Applications Experts Team.

  • Centralized and Streamlined Management of Hybrid Cloud Networks
    Microsoft System Center centralizes and automates the management of hybrid cloud networks by offering comprehensive support for Windows Server 2022 servers, Windows 10 and Windows 11; seamless integration of multi-OS networks that include various Linux distributions, Hyper-V and VMware vSphere; and better cloud support including tighter integration with Intune for Apple iPhone and Android smartphone management plus native integration with Operations Management Suite for cloud-based analytics and reporting. Progent's System Center consultants can provide advanced online and on-premises expertise for all elements of System Center2including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager. Progent can help you to design and install a new implementation of System Center2, expand or tune your current one, upgrade efficiently from an earlier release of System Center, or troubleshoot your System Center solution.

  • Remote IT Infrastructure Monitoring Support
    Progent can deliver companies in Appleton Wisconsin remote IT infrastructure monitoring by providing System Center Operations Manager (SCOM) consulting services. Progent can tune Operations Manager to accommodate your environment so that your network support is proactive rather than reactive. By detecting possible problems before they evolve into crashes, remote monitoring can avoid inconvenient and costly service failures. Progent can also use network monitoring utilities such as Nagios and MRTG Graphical Traffic Load Monitor to diagnose UNIX, Linux, Solaris, or macOS and OS X networks, Windows systems, or systems based on multiple operating systems.
How Your Appleton Company Can Contact Progent's Online Service Professionals
To get in touch with Progent about urgent remote assistance with Microsoft Windows, Apple macOS and OS X, or Linux/UNIX computer systems, visit Progent's Nationwide Phone-Based Support, phone 1-800-993-9400, or see Contact Progent. For organizations and new businesses in Appleton Wisconsin, Progent's online computer support engineers are ready to provide professional and economical IT help the instant your organization needs it. Over two decades of providing online tech support has led to Microsoft Partner status for Progent's team of engineers and has helped Progent to develop high-end troubleshooting skills and to refine online connectivity technology to fix network problems rapidly while avoiding the cost and lost time associated with on-premises support visits.

Even if your Appleton organization deals with a regular independent consultant or employs a full time IT staff that can deal with the majority of computer problems, Progent's Microsoft certified consultants can offer a convenient and transparent virtual extension of your local resources in cases when your regular IT support personnel either don't have the time or the knowledge to resolve sudden system crises or particularly tough integration projects.

Advantages of Progent's Network Help for Organizations in Appleton Wisconsin
Progent's remote network troubleshooting services enable your Appleton business to enjoy the advantages of on-call, expert network support without the cost of maintaining an in-house IT organization. Your information system will derive greater strategic value by being more available, efficient, and protected. Benefits to your company include:

  • Seamless virtual extension of your on-site IT resources
    For most businesses in Appleton Wisconsin, local network service resources, whether represented by freelance consultants or a full-time IT staff, can resolve the majority of network problems. On the other hand, major troubles might strike when your regular resources are too busy or unavailable, and some trouble may involve technology that is beyond the scope of your onsite service personnel. In these cases, Progent's online support specialists give you a convenient, quick, and budget-friendly way to augment your local resources and to pass on useful knowledge to improve your capability to resolve downstream issues locally.

  • Reduced Dependence on Individual Service Providers
    For network support, smaller companies often rely on independent freelance service providers. While independent consultants carry less internal costs than larger consulting organizations and can afford to charge lower rates, they are sometimes stretched too thin, making it hard to respond quickly to crisis situations. If a freelance consultant is occupied with another client, ill, on vacation, or in class, the absence of backup personnel may require your company to go without help during an IT crisis. As your business grows, network unavailability and problems with critical applications become more costly. The money you thought you were conserving on a freelancer can be eaten up fast by reduced productivity. Progent offers a ready source of backup service experts to make sure your network remains available.

  • Build a Scalable Foundation for Smooth Growth
    Businesses typically begin with an IT system implemented on a shoestring budget. Lacking a strong framework, band-aid repairs often get thrown onto a weak foundation. When a network grows, reliability and expandability issues can impede the success of the business. These poorly designed systems need proper analysis, smart strategic planning, and wide technical knowledge to evolve to a network infrastructure that can provide the solid foundation to handle current business requirements and facilitate future expansion.

  • Work with Solution Providers Instead of Technology Resellers
    Smaller organizations require guidance and technical education to negotiate an increasingly complicated maze of product alternatives available for accelerating business growth and enhancing efficiency. They hardly need a computer engineer who is trying to earn a commission on a certain vendor's technology. Network consulting and product sales can result in a situation where the recommended solution is built around a predetermined product rather than the true needs of a client. Progent eliminates these conflicts by offering only services rather than products. This enables Progent to match IT expertise with the real interests of clients.

How Is Progent Different from Other Support Organizations?
Progent is a Microsoft Certified Partner consulting firm and Progent's number of employees, breadth of IT background, refined support software, and understanding of corporate IT allow businesses to escape the pitfalls associated with excessive reliance on smaller consulting firms, individual freelance service providers, or over-stretched internal resources.

Progent adds value by providing:

How Does Our Company Start Receiving Remote Computer Help from Progent?
To initiate Progent's online help offerings or to learn more about Progent's phone support programs, call Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have an urgent requirement for network support, go to Immediate Online Support.

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    Progent's Microsoft-certified experts offer businesses of any size consulting, technical support, and application development services for Microsoft SharePoint Server and SharePoint Online. SharePoint is an enterprise platform that uses web-based technology for intelligently connecting people, groups and data. Microsoft SharePoint provides a central spot for your employees or customers to access, manage, distribute and interact with relevant data, files, and software and to communicate with one another. SharePoint allows faster and more intelligent decisions, more efficient sharing across teams and more economical business practices. Windows SharePoint Services join employees, clients, workgroups and projects with the knowledge they've created in a way that makes data convenient to find, retrieve and apply. Progent's SharePoint consultants can assist your organization to manage your current SharePoint solution or upgrade to the current version of SharePoint.

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    Progent's Cisco Meraki Wi-Fi AP consultants provide remote and on-premises support services to help organizations of any size to design, deploy, maintain, upgrade or debug Wi-Fi systems that include Cisco Meraki APs. Progent can help your business to set up and support Cisco's Meraki-based wireless infrastructure for sites that can range from a telecommuter's home or a branch office all the way to a campus or a nationwide enterprise. Progent can also help you to configure additional Cisco products such as switches, routers and ASA firewalls to build a cohesive ecosystem that delivers the same access, performance, security, manageability and uptime for wired and Wi-Fi clients irrespective of their mobility or computing device.

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    Progent's Windows Server 2019 disaster recovery/business continuity planning consultants can assist your business to design a disaster recovery system based on Microsoft's cloud-tested Failover Clustering technologies including Cluster Sets, Storage Replica, Storage Spaces Direct, VM Load Balancing, and Cloud Witness.

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    Top Rated NetApp MetroCluster Design Consultants

    Progent offers enterprise customers the help of a certified NetApp consultant to deliver online or onsite expertise for NetApp's entire family of SAN storage products including ONTAP data management, MetroCluster array-based clustering, FlexPod cloud infrastructure, SnapMirror data replication, SnapVauly continuous backup, Virtual Storage Console for VMware vSphere, MultiStore/vFiler for secure IP space separation, OnCommand Reporting and Insight analytics, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware products. Components of NetApp SAN technology supported by Progent include system architecture, hybrid-cloud deployment, virtualization, migrations, non-disruptive patching, system management, security and compliance, high availability, and troubleshooting. Progent can provide Tier 3 support to assist you to resolve issues with NetApp SAN environments efficiently based on best practices.

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    Progent can show you how to plan, deploy, manage, monitor, and troubleshoot an efficient Wi-Fi network architecture, recommend sensible technology, and integrate wireless access points, wireless bridges, antennas, wireless controllers, and other wireless accessories. Progent can also show you how to put together a thorough 802.11ac wireless network security strategy that is well integrated with the security plan for your entire business network.

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    ProSight Reporting is an expanding suite of in-depth reporting plug-ins created to work with the top ticketing and remote network monitoring applications including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.

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    Citrix has developed a comprehensive family of products that deliver enterprise-class manageability, scalability, and responsiveness for server virtualization and for server-based distribution of Windows desktops and applications. For distributing virtualized desktops and applications, Citrix has developed Citrix XenDesktop and XenApp. For making and administering virtual servers, Citrix offers XenServer and Citrix Essentials for Hyper-V. Progent's Citrix-certified consultants can help your company to assess the business benefits of Citrix technology and help you plan, validate, implement, troubleshoot, and support Citrix solutions.

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    Progent offers remote and on-premises deployment, migration, customization, reporting for Microsoft Dynamics 365 Business Central/NAV.

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    Progent's IT outsourcing packages provide affordable computer support for small businesses. Whether it involves planning system architecture, creating an internal Help Desk or using an outside one, rolling out a new email system, monitoring your network, or creating a web-based eCommerce application, outsourcing your IT engineering services can contain expenses and minimize risks, permitting network support budgets to increase in a more linear and manageable fashion than is feasible by assembling a large, all-purpose in-house network support staff. Progent's Outsourcing White Paper and datasheets show how Progent can help you build a secure and highly available system architecture for your vital business software based on Windows.

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    Microsoft Dynamics GP/Great Plains allows you to grow and control your business better by offering deep availability of strategic information and a rapid ROI. Dynamics GP/Great Plains confers important productivity benefits including its ability to extend the reach of your company, manage your accounting, automate financial processes, standardize processes throughout your business, improve inventory control, increase order accuracy, expand sales and shorten turnaround time, and maximize free cash flow. Progent can help you set up and manage a reliable, secure server and network foundation to support Great Plains, and can provide expert Dynamics GP/Great Plains consultants to make sure you derive all the benefits of your Dynamics GP software.

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    Progent's Microsoft-certified consulting experts have more than 10 years of background designing, implementing, optimizing and troubleshooting SCOM solutions and offer organizations of all sizes advanced remote or on-premises consulting support for Microsoft SCOM 2012. Progent can assist your company to design a topology for SCOM 2012 servers that delivers the performance and availability needed to monitor your datacenter effectively, whether your infrastructure are on-premises, in the cloud, or a mixed solution. Progent can also assist you to import and customize System Center 2012 Operations Manager management packs based on best practices for monitoring network fabric as well as both Microsoft and third-party applications and services. Also, Progent can deliver fast online or onsite troubleshooting to help you to remediate critical issues detected by System Center 2012 Operations Manager.

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    Progent's Cisco-certified wireless technology consulting experts can assist you to deploy, manage, and troubleshoot Cisco wireless products including Cisco's Aironet and Meraki Wave 2 Wi-Fi access points as well as Cisco's Wireless Network Controllers.

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    Progent's accredited cybersecurity experts can conduct cybersecurity evaluations of company-wide security to validate your organization's cybersecurity profile compliance with key international cybersecurity standards. Progent can provide ongoing managed services for security monitoring and response, on-demand network-wide security reviews, and targeted security evaluations for critical areas of cybersecurity such as Active Directory or cloud applications. Progent's qualified security engineers can also carry out extensive information security tests to evaluate your organization's compliance with key international security standards such as HIPAA, NIST, and ISO 17799.

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  • Phobos ransomware recovery Specialist Engineer LockBit ransomware recovery
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  • Outsourcing Hornetsecurity Altaro VM Backup and VMware ESXi
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    Altaro VM Backup software from Hornetsecurity offers small businesses a dependable and affordable platform for backing up and recovering Microsoft Hyper-V and VMware-based virtual machines. Altaro VM Backup can be used for on-premises, offsite, distributed, and cloud-hosted environments and also enables cost-effective backup to Microsoft Azure Block Blob storage. Altaro VM Backup protects against ransomware attacks by leveraging Immutable Cloud Storage. This produces tamper-proof data that cannot be modified by any user including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and offers a wide array of remote or onsite services to assist you to plan, deploy, optimize and debug a comprehensive backup and disaster recovery solution based on Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent offers a managed backup/restore service based on Altaro VM Backup software.

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    Progent offers national online help and consulting services for companies who run UNIX or Linux environments or whose information systems include a mix of UNIX/Linux and Microsoft products. Remote network consulting provides maximum return for your IT budget by extending client productivity and limiting the time charged for computer analysis and repair. Advanced remote access technology and experienced technicians and engineers allow Progent to solve the majority of IT issues without squandering time and money by traveling to your location. In the vast majority of situations your IT issues can be dealt with by telephone or via a mix of phone help and online access. Progent can make available Cisco certified CCIE network engineers and CISSP premier security specialists to help with the toughest system issues.

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  • IT Consultants Forefront Threat Management Gateway 2010
    Award Winning Microsoft Forefront TMG 2010 Technology Consulting Services

    Microsoft Forefront TMG 2010 is based on the proven security technologies of ISA Server 2006 and provides a easily administered Internet gateway that acts as a single-server platform for an array of security functions such as an application and network layer firewall, URL filtering, malware inspection, intrusion protection, reputation services, VPN control, plus HTTP and HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 includes advanced web security reporting capabilities, permits custom reporting generated by SQL Server, works with Active Directory to streamline authentication and policy enforcement, and can be installed as a virtual machine to lower costs and enhance recoverability. Progent's Microsoft-certified consultants can help you to plan and carry out pilot and production deployments; interface Forefront Threat Management Gateway with Windows 2008 R2, Active Directory, Microsoft SQL Server, Exchange Server, and Microsoft SharePoint; set up Microsoft Forefront Threat Management Gateway 2010 to operate on a virtual server with Microsoft Windows Hyper-V; and provide ongoing support and repair services. Progent's consultants can also help you to migrate smoothly to Microsoft Forefront Threat Management Gateway from ISA Server.

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    GIAC was established in 1999 to validate the skill of IT security experts. GIAC certifications are acknowledged by companies and government organizations around the world including and the U.S. NSA. Progent's GIAC-certified information assurance consultants can provide support for any of the security services addressed under GIAC certification including evaluating infrastructure vulnerability, security incident management and response, traffic analysis, web services security and security information and event management (SIEM) solutions.

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    System Center 2016 provides important improvements for managing hybrid cloud environments by offering comprehensive support for Windows Server 2016 servers, Windows 10 clients; unified management of heterogeneous networks that include various Linux distributions, Hyper-V and VMware vSphere; and better public and private cloud support such as closer integration with Microsoft Intune for iPhone and Google Android smartphone administration plus native integration with Microsoft Operations Management Suite for cloud-enhanced analytics and reporting. Progent's Microsoft-certified consulting staff offers world-class online and on-premises support for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager. Progent can assist you to design and configure a new implementation of System Center 2016, extend or optimize an existing one, migrate efficiently from an earlier version of System Center, or debug your System Center solution.

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    Microsoft ERP IT Consulting

    Progent's application experts can provide advanced consulting, software programming, integration help, and webinar training for popular business applications covering vital areas including ERP, general accounting, management analytics, web application design, and the MS Office suite of business productivity solutions. As a Microsoft Partner with decades of background delivering advanced consulting and troubleshooting services remotely, Progent can assist small businesses anywhere in the United States to eliminate the time and fees related to travel and on-premises visits without compromising the high quality of technical support.

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    Altaro VM Backup software from Hornetsecurity offers small and mid-size businesses a reliable and affordable platform for backing up and recovering Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be deployed in local, offsite, multi-site, and cloud environments and also enables low-cost cloud backup to Microsoft Azure Block Blob storage. Altaro VM Backup defends against ransomware attacks via Immutable Cloud Storage. This produces tamper-proof backup data that cannot be erased or modified by any user including administrators. Progent is a certified Hornetsecurity/Altaro partner and offers a wide range of remote or on-premises consulting services to help you to plan, deploy, manage and debug a comprehensive backup and disaster recovery solution based on Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent delivers a fully managed backup/restore service based on Altaro VM Backup software.

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    Progent can provide cost-effective online access to an Oracle-certified MySQL RDBMS administrator or application programmer and can assist businesses of any size to integrate and support MySQL in a dependable IT infrastructure that offers high levels of performance, scalability, and protection. Progent also has proven skill assisting companies migrate databases from Oracle to MySQL.

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    Progent has over 20 years of background integrating, maintaining and troubleshooting the key platforms included with System Center and can assist your organization to design, deploy, manage, and repair your System Center solution to maximize the uptime and performance of your applications and infrastructure across a mix of Windows and Linux/Unix OS environments and local and Cloud-connected datacenters. Progent can assist you to migrate to the current edition of Microsoft System Center from an older one or from another IT management solution to deliver the advantages of enterprise-class deployment, centralized management, security, plus datacenter and critical application availability and performance monitoring.

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    Microsoft 365, previously called Office 365, is Microsoft's expanding suite of client productivity applications and cloud-hosted services offered on a subscription basis. Microsoft 365 apps and cloud-based services are available in a variety of subscription plans targeted at customers from individuals and home offices to enterprises. Progent can provide quick and affordable online access to specialists with expertise in Microsoft, macOS, iOS, and Google Android platforms. Progent can help your business to evaluate the many subscription options offered with Microsoft 365 and configure your network with Microsoft 365 so you realize top business value. Progent supports cross-vendor environments that include Windows, macOS, and Linux software. Progent can also help you to build and manage hybrid solutions that seamlessly combine on-premises and cloud-based products and services.

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    Progent's Microsoft and Cisco premier computer engineers offer expert support for a wide array of technologies and can provide that assistance online nationwide or in person in major cities across the United States and anywhere in . Progent offers remote support for information systems based on Microsoft Windows, UNIX, Linux, Sun Solaris, or Apple ac, or for environments that include a combination of Microsoft and UNIX-family technology. Progent also offers the help of Cisco CCIE network engineers for the toughest network issues, plus the support of CISA and CISSP-accredited security engineers to handle complex security planning and problem solving. Progent has provided remote troubleshooting to companies in all 50 states in the U.S.

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    Sun Solaris Support and Help

    Progent's Sun Solaris family consulting experts offer small businesses and software developers help with managing and maintaining Sun Solaris systems that operate with Microsoft-powered networks. Progent offers your organization contact with Solaris experts, consulting professionals premier by Microsoft and Cisco, and security specialists with CISM credentials. This broad array of expertise provides you with an easy single source to help you build and maintain a secure and robust mixed-platform network and communications infrastructure that allows Solaris and Microsoft interoperability by combining Microsoft Windows with major versions of UNIX such as Apple Mac OS X, Solaris, IBM AIX, HP-UX, BSD, SCO, and SGI/Irix or leading Linux variations including RedHat Linux, SUSE, CentOS, Ubuntu, PCLinuxOS, fedora Linux, Gentoo, Mandrake, Debian-GNU, and Slackware.

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    Progent's Test and Training Lab at the QTS (formerly Herakles) Data Center can be used for piloting line-of-business applications, developing cost-effective migration procedures, evaluating and optimizing performance, planning or validating disaster recovery strategies, mitigating compatibility problems, and establishing training systems for the latest products and technologies. For Progent clients without adequate internal resources to assemble effective test systems, the lab cuts capital costs and technical risk while keeping vital network initiatives on schedule.

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  • Windows Server 2012R2 Multitenancy Remote Troubleshooting Microsoft Certified Technical Consultant Windows Server 2012 R2 Hyper-V
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    ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and affordable for small and mid-sized businesses to map out, track, enhance and debug their networking appliances like routers, firewalls, and load balancers as well as servers, printers, endpoints and other networked devices. Using state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch makes sure that network maps are kept current, captures and manages the configuration information of almost all devices on your network, monitors performance, and generates alerts when potential issues are discovered. By automating time-consuming network management processes, ProSight WAN Watch can cut hours off ordinary chores like network mapping, expanding your network, finding devices that require important software patches, or identifying the cause of performance issues.

  • Windows, UNIX, Solaris Support UNIX, Windows Professionals
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  • 24-Hour CISM Security Consultancies
    CISM Certified Cybersecurity Management Professionals

    Progent can provide the support of CISM Certified security consultants. The Certified Information Security Manager (CISM) committee defines the core competencies and global standards of performance that information security professionals are required to learn. CISM gives executive management the assurance that consultants who have qualified for their CISM certification possess the experience and capability to provide effective security management and consulting services.

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