Fast Online Support for Appleton Wisconsin Networks
Immediate Online Help for Appleton SystemsFor companies located in Appleton Wisconsin, Progent offers online technical support for information systems based on any mix of Microsoft Windows, Cisco, macOS and OS, or Linux/UNIX technology. Progent's Microsoft Premier consulting experts have provided online troubleshooting to companies in all 50 states in the United States. (Refer to testimonials from Progent's customers.) Progent also offers the expertise of Cisco CCIE-certified engineers to handle challenging infrastructure problems, plus the assistance of CISA and CISSP-qualified security experts to help with advanced security architecture and diagnostic jobs.

Progent's online technical support experts offer exceptional value due to the fact that they possess the real-world background and are equipped with the advanced technology required to resolve the majority of information system issues rapidly. Efficient support lowers immediate costs since solutions require minimal billable consulting minutes. Online help also eliminates the expense of dispatching a consultant to your location. Your organization saves additionally in incidental expenses by reducing or eliminating network downtime and associated costs stemming from business disruption, disgruntled clients, idle employees, and distracted executives. Progent's extensive remote consulting know-how is particularly important for businesses that rely on public clouds for vital network infrastructure or software such as Azure, Microsoft 365 Exchange Online, Amazon AWA, Google Cloud, or where on-premises IT support may not be an alternative.

Progent's billing policy for remote support is structured to leverage your IT service investment. Progent charges per minute for telephone-based consulting, so you are invoiced just for the services that you receive. In contrast to typical online service companies, Progent requires no initialization fee or minimum job duration. Progent's one-minute billing unit and simple model for billing prevent scenarios where fast fixes manage to end up as large bills. Progent's penchant for dealing with problems efficiently means you spends less cash.

Progent's Online Consulting and Troubleshooting Expertise
Over time, Progent has refined an array of customized technologies and field-proven processes which ensure the highest level of effectiveness for online technical support and troubleshooting for IT systems of any size. Progent provides secure VPN support for gateways from a variety of leading companies including Microsoft, Cisco, SonicWall and Checkpoint. Protected VPN technology enables the consultants of Progent's Technical Response Center to interface to your company's system remotely without breaching corporate security.

Progent's proven service reporting system includes detailed histories of all support that Progent's clients have received. Progent's team engineers have access to the history of services provided to every customer by every consultant. This database of trouble tickets and responses is structured as a conveniently exploitable support knowledge base that enables Progent's online support professionals to share their knowledge company-wide to ensure that the quality of Progent's support improves daily. Progent's extensive list of accreditations and close associations with key technology companies such as Cisco and Microsoft open up additional extensive technical support knowledge bases and allow quick access to vendors' in-house product engineers so Progent's online service experts are able to come up with the most efficient resolutions quickly.

Online services offered by Progent to clients in Appleton Wisconsin include:

Progent's ProSight Flat-rate Managed Services for Small and Medium Size Organizations
Progent provides a selection of low-cost, fixed-price services intended to allow small and mid-size businesses to benefit from the same advanced IT solutions used by many of the world's leading enterprises. Progent's ProSight portfolio of network management outsourcing services covers all critical facets of modern networking including email protection, threat defense based on machine leaning, automated backup and disaster recovery, network infrastructure management, VM hosting, and network asset documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint protection service that utilizes next generation behavior-based analysis technology to defend endpoints and servers and VMs against new malware assaults such as ransomware and email phishing, which easily get by traditional signature-matching anti-virus products. ProSight ASM protects local and cloud resources and offers a unified platform to automate the entire malware attack progression including protection, detection, containment, remediation, and post-attack forensics. Top capabilities include one-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against newly discovered attacks. Read more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection (ESP): Physical and Virtual Endpoint Security and Microsoft Exchange Email Filtering
    Progent's ProSight Enhanced Security Protection services deliver ultra-affordable multi-layer security for physical servers and virtual machines, workstations, mobile devices, and Exchange Server. ProSight ESP uses adaptive security and advanced heuristics for round-the-clock monitoring and reacting to security assaults from all vectors. ProSight ESP provides firewall protection, penetration alarms, endpoint control, and web filtering via cutting-edge technologies incorporated within a single agent accessible from a unified control. Progent's security and virtualization experts can assist your business to design and implement a ProSight ESP environment that meets your organization's specific requirements and that allows you achieve and demonstrate compliance with government and industry data security regulations. Progent will assist you define and configure policies that ProSight ESP will manage, and Progent will monitor your network and react to alerts that call for immediate action. Progent can also help your company to install and test a backup and disaster recovery system such as ProSight Data Protection Services (DPS) so you can get back in business rapidly from a destructive cyber attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Microsoft Exchange filtering.

  • ProSight Data Protection Services (DPS): Managed Backup and Disaster Recovery
    Progent has worked with advanced backup/restore product vendors to create ProSight Data Protection Services, a portfolio of subscription-based offerings that deliver backup-as-a-service (BaaS). ProSight DPS products automate and track your backup processes and allow transparent backup and rapid restoration of important files, applications, system images, plus virtual machines. ProSight DPS helps your business avoid data loss resulting from equipment failures, natural calamities, fire, malware like ransomware, human mistakes, ill-intentioned insiders, or software glitches. Managed backup services in the ProSight DPS selection include ProSight Ataro VM Backup, ProSight Ataro Office 365 Backup, ProSight ECHO Backup based on Barracuda dedicated hardware, and ProSight DPS MSP360 Cloud and On-prem Backup. Your Progent consultant can assist you to determine which of these fully managed services are best suited for your IT environment.

  • Patch Management: Patch Management Services
    Progent's managed services for software and firmware patch management provide businesses of all sizes a versatile and cost-effective solution for assessing, validating, scheduling, implementing, and tracking software and firmware updates to your dynamic information network. In addition to optimizing the security and functionality of your IT network, Progent's software/firmware update management services allow your in-house IT team to focus on line-of-business initiatives and tasks that derive maximum business value from your information network. Read more about Progent's software/firmware update management support services.

  • ProSight Duo Multi-Factor Authentication: Identity Validation, Endpoint Remediation, and Secure Single Sign-on
    Progent's Duo authentication managed services incorporate Cisco's Duo technology to defend against password theft by using two-factor authentication. Duo enables single-tap identity verification with iOS, Google Android, and other personal devices. Using Duo 2FA, when you log into a protected online account and enter your password you are requested to confirm who you are via a unit that only you have and that uses a different ("out-of-band") network channel. A broad selection of out-of-band devices can be used for this second means of authentication including a smartphone or watch, a hardware/software token, a landline telephone, etc. You can register several verification devices. To find out more about Duo two-factor identity validation services, visit Duo MFA two-factor authentication services.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering service that uses the technology of top data security companies to deliver centralized management and world-class protection for all your inbound and outbound email. The powerful architecture of Email Guard integrates a Cloud Protection Layer with an on-premises security gateway device to provide advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne malware. Email Guard's Cloud Protection Layer serves as a preliminary barricade and blocks the vast majority of threats from reaching your security perimeter. This reduces your exposure to external attacks and saves network bandwidth and storage space. Email Guard's onsite security gateway device adds a deeper level of inspection for incoming email. For outgoing email, the on-premises security gateway provides AV and anti-spam filtering, protection against data leaks, and email encryption. The on-premises security gateway can also help Microsoft Exchange Server to monitor and protect internal email traffic that originates and ends within your security perimeter. For more details, visit ProSight Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    Progentís ProSight WAN Watch is an infrastructure management service that makes it easy and inexpensive for small and mid-sized organizations to map out, track, optimize and debug their networking appliances such as routers, firewalls, and access points plus servers, printers, client computers and other networked devices. Incorporating state-of-the-art RMM technology, WAN Watch ensures that network maps are always current, captures and displays the configuration information of almost all devices on your network, monitors performance, and generates alerts when problems are detected. By automating complex management and troubleshooting activities, WAN Watch can knock hours off common chores such as network mapping, reconfiguring your network, locating appliances that require important updates, or identifying the cause of performance bottlenecks. Learn more about ProSight WAN Watch network infrastructure monitoring and management consulting.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that uses advanced remote monitoring and management (RMM) techniques to help keep your IT system running at peak levels by checking the health of vital assets that drive your business network. When ProSight LAN Watch uncovers a problem, an alert is sent automatically to your designated IT personnel and your assigned Progent engineering consultant so any potential problems can be resolved before they can impact your network Find out more details about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small business can have its key servers and apps hosted in a secure fault tolerant data center on a fast virtual host configured and maintained by Progent's IT support experts. Under Progent's ProSight Virtual Hosting model, the client retains ownership of the data, the operating system platforms, and the apps. Because the system is virtualized, it can be ported easily to a different hardware solution without a time-consuming and difficult configuration process. With ProSight Virtual Hosting, your business is not locked into a single hosting service. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, maintain, find and safeguard data related to your IT infrastructure, procedures, applications, and services. You can quickly find passwords or IP addresses and be warned automatically about impending expirations of SSL certificates ,domains or warranties. By cleaning up and managing your network documentation, you can save up to 50% of time spent looking for vital information about your network. ProSight IT Asset Management features a centralized repository for storing and sharing all documents related to managing your business network such as standard operating procedures and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and relating IT data. Whether youíre making improvements, performing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the data you require the instant you need it. Find out more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and low-cost way for small and medium-size businesses to obtain an objective evaluation of the overall health of their IT system. Powered by some of the leading remote monitoring and management tools in the industry, and supervised by Progent's world-class team of IT experts, ProSight Network Audits help you see how closely the configuration of your essential network assets conform to leading practices. The Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver instant benefits such as a cleaner Active Directory environment. Both versions also come with a year of advanced remote network monitoring and management (RMM). Benefits can include simpler network management, better compliance with data security requirements, higher utilization of IT resources, quicker troubleshooting, more reliable backup and restore, and higher availability. Learn more information about ProSight Network Audits IT infrastructure review.

Progent's ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report service is an affordable service built around a phone discussion with a Progent information assurance consultant. The fact-finding interview is designed to help evaluate your company's ability to block or recover rapidly after an attack by a ransomware variant like Ryuk, WannaCry, NotPetya, or Locky. Progent will consult with you personally to collect information about your current security profile and backup platform, and Progent will then produce a written Basic Security and Best Practices Report document describing how you can apply industry best practices to deploy a cost-effective security and backup/recovery system that meets your business requirements. For more information, visit Progent's ProSight Ransomware Preparedness Report Service.

Special Support Services Offered by Progent
Progent offers the services of world-class remote consulting experts for special IT programs. Progent's rates for ongoing development or consulting projects are set according to the level of expertise of the engineers assigned. Progent's experience with these important areas of computer technology enables customers to execute major projects economically and on schedule. Progent's special online consulting services include:

  • Help Desk Support
    Progent's Help Desk Call Center support programs for organizations with environments that incorporate Microsoft Windows, Cisco, Apple macOS and OS X, or UNIX/Linux platforms include full-service Help Desk Call Center services, co-managed Help Desk support services, and Helpdesk process consulting. Progent's Standard Help Desk Services offer small organizations an end-to-end solution that manages all facets of remote desktop technical support from service requests through trouble ticket generation, screen sharing, progress tracking, problem solving, and management reports. Progent provides call desk services at a significant discount from Progent's regular desktop support rates, and Progent offers the additional option of rapid as-needed escalation to Level 2 and Level 3 experts to resolve the most problems.

    Progent's Call Center consulting support can aid you in establishing an efficient new Help Desk Call Center or revamping your current organization, identifying or modifying Call Center application software to address the special demands of your business, or adding occasional online personnel to work with your in-house Help Desk Call Center team to deal with unusually busy scenarios like software migrations, major upgrades, or rolling out new business software.

    Progent's Help Desk team of veteran network experts gives your computer users in Appleton Wisconsin rapid communication with an effective network service group with extensive background providing phone consulting and online troubleshooting for computer environments based on Microsoft Windows, Cisco, Apple macOS and OS X, UNIX, or Linux technology. Progent's concentration is to earn the Call Center perception as a significant driver of company performance, and Progent's intent is to fix instead of merely record technical issues.

  • Business Applications Services: Training, Custom Development, and Troubleshooting
    Progent's Applications Consulting Group offers online advanced engineering support and education in specific application fields including ERP, MRP, customizing accounting packages, and Customer Relationship Management (CRM). Progent also offers consulting expertise, custom programming, and education for familiar Microsoft applications including CRM, MS Project, Office Word, and Microsoft 365 Excel. To find out additional information on Progent's expertise, custom development, and education offerings, visit Progent's Applications Experts Services.

  • Unified and Streamlined Management of Hybrid Cloud Networks
    Microsoft System Center 2016 centralizes and automates the administration of hybrid cloud networks by offering advanced support for Windows Server 2016 servers, Windows 10; seamless integration of heterogeneous environments that include Linux, Microsoft Hyper-V and VMware vSphere; and expanded cloud support including tighter integration with Intune for iPhone and Google Android smartphone administration plus native integration with Microsoft Operations Management Suite (OSM) for cloud-enhanced analytics. Progent's System Center 2016 consulting experts can provide world-class remote and on-premises expertise for all components of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can assist organizations of any size to plan and configure a new deployment of Microsoft System Center 2016, expand or tune your current one, upgrade efficiently from a prior release of System Center, or debug your System Center solution.

  • Remote IT Infrastructure Monitoring and Reporting Services
    Progent can deliver companies in Appleton Wisconsin online IT infrastructure monitoring by providing Microsoft System Center Operations Manager (SCOM) consulting services and Microsoft System Center 2012 Operations Manager support. Progent can customize Operations Manager to accommodate your business so your computer support is proactive rather than reactive. By detecting potential issues before they expand into full-scale emergencies, automated monitoring can minimize inconvenient and expensive service crises. Progent can also utilize network monitoring tools such as Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX/Linux, Sun Solaris, or macOS and OS X systems, Windows networks, or environments that support a variety of OS platforms.
How Your Appleton Business Can Contact Progent's Remote Support Experts
To contact Progent about emergency phone-based expertise with Microsoft, macOS and OS X, or Linux/UNIX environments, visit Progent's Nationwide Remote Help, telephone 1-800-993-9400, or refer to Contact Progent. For offices and startups in Appleton Wisconsin, Progent's phone-based network support specialists can deliver professional and economical system support the moment your organization requires it. More than a decade of providing online tech support has led to Microsoft Partner certification for Progent's team of engineers and has allowed Progent to develop world-class troubleshooting skills and to fine tune remote access technology to fix computer problems rapidly while eliminating the cost and lost productivity associated with on-site support visits.

Even if your Appleton organization deals with a local independent support technician or maintains an in-house IT staff that know how to handle day-to-day network issues, ProgentÔŅĹs Microsoft and Cisco certified consultants are available to offer an easy and transparent virtual extension of your local resources for situations when your regular service personnel either lack the availability or the knowledge to fix sudden system emergencies or particularly complex integration projects.

Features of Progent's Online Network Support for Appleton Wisconsin
Progent's online help, Internet-based troubleshooting, network security consulting, and network management services offer offices in Appleton Wisconsin unparalleled leverage for your IT budget. Whether you need occasional telephone help and remote network repair or ongoing Help Desk support and network administration, Progent's experts can provide your company world class IT support while allowing you to eliminate the cost and administration overhead of carrying a full-service internal IT staff. Key features of Progent's National Remote Support program include:

How Is Progent Different from Other Service Firms?
Progent is a Microsoft Partner consulting firm and Progent's number of employees, range of technical expertise, fine tuned support tools, and understanding of corporate IT enable offices to avoid the pitfalls of exclusive dependence on smaller service firms, individual freelance consultants, or over-stretched internal IT help.

Progent adds value by providing:

  • Best Practices
    Progentís staff of Microsoft and Cisco Premier Certified consultants average more than a decade of hands-on professional background, at the forefront of network support, performing a broad range of technical tasks for an extensive array of businesses. Each Progent consultant shares a proven collection of personal best practices which are combined into company-wide best practices training that Progent instills in its consulting personnel. This ensures that you get not only expert technical help, but also a support engineer with field-tested approaches for using computer knowledge to resolve actual IT problems rapidly.

  • Value Pricing
    Progent's pricing model is to charge for phone service and on-site visits per minute. Consequently, you are billed exclusively for delivered support. Progent does not impose a higher rate for after-hours or emergency support, and within California or in regions where Progent provides on-site support, Progent does not bill for travel time except for emergency calls where on-site work is less than 4 hours. In addition, Progent applies no minimum charge and requires no monthly commitment for services provided during normal business hours. Many support firms demand large minimum payments or charge for every fifteen minutes or longer. Progent's fine granularity does away with large invoices for fast solutions so you won't be tempted to allow less critical problems to stay unaddressed.

  • Full Records of Delivered Services
    Progent has developed a sophisticated support reporting system that stores and organizes complete documentation for all delivered support activities. Unlike some independent consultants or local support organizations who offer scant documentation or specifics of tasks performed, every service provided by Progent is accompanied by full documentation. Every Progent consultant has use of the support reports transmitted by every staff member to each customer. The discipline of detailing and organizing service activity allows more effective support and avoids a slew of typical problems such as when a support client is effectively held hostage to a consultant who refuses to release vital service information.

  • 24x7 Network Monitoring with MS Operations Manager
    Progent is one of the only consulting firms to offer round-the-clock network tracking services based on Microsoft System Center Operations Manager. Microsoft Operations Manager allows your network support to be proactive rather than reactive. By uncovering potential issues before they cause lost productivity, system monitoring can keep your information network from painful and expensive service losses.
How Does My Business Begin Receiving Online Computer Support from Progent?
To get started with Progent's online help offerings or to find out more about Progent's phone support programs, contact Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If you have an urgent requirement for network support, go to Immediate Network Support.



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    Progent can provide the support of BlackBerry-certified experts who can assist small companies to plan, administer, and repair BlackBerry solutions affordably and successfully, doing away with the requirement for an in-house BlackBerry specialist and minimizing the cost and distraction of supporting a mobile wireless workgroup. Progent's BlackBerry specialists offer extensive backgrounds working with Progent's Microsoft-expert consultants, Cisco CCIE network engineers, and CISA and GIAC-certified security professionals. This wide range of knowledge, combined with Progent's proven online service delivery model, offers small and mid-size businesses a cost-effective option for integrating BlackBerry devices and software productively into their information network.

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    Progent's Microsoft-certified consultants have two decades of experience providing e-mail and integrated telecommunications/email solutions for companies. Progent provides affordable Microsoft Exchange 2007 Server support services to enhance email security and virus defense, provide fault tolerant email, and facilitate remote and wireless email access. Progentís Microsoft Exchange help and support offerings can aid you in designing and deploying a Microsoft Exchange update or a migration from a legacy SMPT server or outdated Microsoft Exchange product such as Exchange 5.5 to Microsoft Exchange Server 2010.

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    Cisco's Catalyst Wi-Fi controllers streamline the management of wireless LANs by unifying the configuration and control of Wi-Fi APs, tuning wireless performance by limiting the effect of radio frequency congestion, improving wireless availability with fast failover, and strengthening security by detecting threats and analyzing network traffic according to user type and locale. Progent can help you to deploy Cisco Wi-Fi controller appliances to manage wireless LANs of all sizes. Progent can help you to maintain and troubleshoot your current Cisco Wi-Fi environment or implement an efficient transition to Cisco's modern Wi-Fi controller solutions.

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    IT Consultant Identity Verification

    Progent's Duo managed services utilize Cisco's Duo cloud technology to protect against compromised passwords through the use of two-factor authentication. Duo supports one-tap identity confirmation on iOS, Google Android, and other out-of-band devices.

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    Microsoft SQL Server 2016 Consulting Services

    SQL Server 2016 offers significant enhancements in performance, capacity, data security, uptime, mobile computing integration, plus integrated analytics and reporting. New features include PolyBase for processing structured and unstructured databases in one appliance for data warehousing, Jason support, Always Encrypted mode, Mobile Reports, and centralized management of local and cloud operations and services. Progent's Microsoft-certified consultants can deliver online and on-premises support to help businesses of any size to configure, administer or troubleshoot any version of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with other core Microsoft products such as Windows Server and Hyper-V, Exchange, SharePoint Server, Dynamics CRM, Lync or Skype for Business, and System Center Operations Manager (SCOM).

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    Progent can provide the expertise of Microsoft-certified engineers as well as seasoned software programmers, DBAs, project managers, Cisco-certified network engineers, disaster recovery planning specialists, and certified security professionals to assist you to assess the likely benefits of Microsoft SQL Server 2012 for your business, install test systems at your datacenter or at Progent's lab, plan and carry out an efficient transition to SQL Server 2012 from previous releases of SQL Server or from other database solutions, and configure a cost-effective and secure IT infrastructure that lets you maximize the business benefit of SQL Server 2012.

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    Windows 2000 Outsourcing

    Progent's Microsoft-certified Windows 2000 Server experts can provide computer help and IT consulting services for the entire line of Microsoft .NET Enterprise Servers, Windows Server 2000, and Microsoft Windows Server 2003. Progent's Windows Server 2000 integration, update, and support offerings include network design, deployment, project management, on-site and off-site technical support, Call Center outsourcing, expert security consulting, full service outsourcing, and economical co-sourcing.

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    Cisco's Catalyst wireless controllers simplify the management of wireless LANs by unifying the configuration and management of Wi-Fi access points, optimizing wireless performance by reducing the effect of radio frequency congestion, improving Wi-Fi uptime with fast auto-failover, and strengthening security by detecting threats and filtering traffic content according to user type and locale. Progent's Wi-Fi consultants can help you to configure Cisco wireless LAN controllers to manage and monitor Wi-Fi LANs of all sizes. Progent can help you to maintain and troubleshoot your current Cisco Wi-Fi solution or implement a smooth upgrade to Cisco's latest wireless controller technology.

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    Progent can help your business to plan an upgrade to Microsoft Teams from Skype for Business Online or Lync Server and install, manage, and troubleshoot a cloud or mixed implementation of Microsoft Teams. Progent can help you to integrate Teams with Office and Microsoft 365 apps, Exchange, SharePoint, and your PSTN gateway.

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    Progent has been delivering SharePoint consulting services since the initial product was released over a decade ago, and Progent has the scope of IT know-how to help organizations of any size to plan and implement a SharePoint Server 2013 deployment and create SharePoint Server 2013 applications that add significant business value to your information network. Progent's Microsoft-certified consulting team can assist your company to evaluate the risks and benefits of upgrading to SharePoint 2013 or SharePoint Online from older versions of SharePoint or from another collaboration environment; decide if an on-premises, online or hybrid deployment is most sensible for your busi9ness; and select the right edition of SharePoint 2013 for your applications. Progent can provide comprehensive project management services or can assist in specific jobs associated with your SharePoint 2013 deployment.

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    SQL Server 2005 delivers indispensable, standardized tools to IT professionals as well as to network users, reducing the difficulty of creating, integrating, managing, and using company data and analytical applications in environments ranging from handheld devices to enterprise data systems. The sophistication and integration demands of Microsoft SQL Server 2005 call for a network consultant with hands-on experience and broad knowledge in planning and deploying data-driven, comprehensive business IT applications. The experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of professional work supporting Microsoft technology, ensures you success in planning, configuring and managing Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET environment.

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    Cisco's Small Business series of wireless access points are Linux-based units engineered as value-priced Wi-Fi solutions for small offices. Progent's Cisco CCIE-certified wireless infrastructure experts offer online or onsite configuration and debugging support to assist you to plan, configure, upgrade, optimize, administer and troubleshoot Cisco Small Business wireless access point environments of any size or topology.

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    Ubiquiti's UniFi line of Wi-Fi infrastructure devices includes a wide selection of Wave 2 802.11ax Wi-Fi APs, security gateways, and managed switches. UniFi appliances installed throughout multiple venues with thousands of APs can be remotely configured and managed with free UniFi Controller software, which centralizes and simplifies setup, discovery, administration, optimization, debugging, monitoring, and reporting. Progent can provide the skills of veteran wireless consultants who can help your organization to determine the benefits of Ubiquitiís UniFi technology for your business and help you to design, deploy, administer, and troubleshoot your UniFi solution.

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    Aironet 4800 Access Point Specialist

    Progent's Cisco-certified wireless networking consulting experts can help businesses of all sizes to plan, implement, administer and troubleshoot Cisco Aironet Wi-Fi AP solutions to achieve the performance, coverage, capacity, scale, security and manageability required for seamless access between wireless and wired networks. Progent offers affordable online and on-premises consulting services for legacy and current 802.11ac Aironet wireless access points and Progent can help your business plan and maintain wireless solutions that include indoor and outdoor/industrial Aironet APs.

  • Microsoft AD Consult MCSE Expert Certified Online Support Active Directory Exchange
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  • Appleton-Oshkosh Integration Company
  • Microsoft Certified Partner Windows Server 2016 Business Continuity Computer Consultant Windows Server 2016 Workgroup clusters Online Consulting
  • Microsoft Configuration Manager Computer Support Consultants Microsoft Intune Internet Networking Consultants

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    Meraki MR20 Access Point IT Services

    Progent's Cisco Meraki wireless AP experts provide remote and onsite support services to assist organizations of all sizes to plan, deploy, manage, expand or debug Wi-Fi networks that utilize Cisco Meraki APs. Progent can help you to set up and manage Cisco's Meraki-based Wi-Fi infrastructure for environments that can range from a teleworker's home or a branch office all the way to a campus or a multi-site enterprise. Progent can also assist you to configure other Cisco technology including switches, routers and firewalls to build a seamless ecosystem that delivers identical access, performance, security compliance, manageability and availability for wired and Wi-Fi clients irrespective of their location or device.

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    Azure AD Multi-factor Authentication Consulting

    Progent can assist you to plan and carry out a smooth move from on-premises Active Directory to cloud-based Azure AD or to a hybrid solution that deploys Azure AD Domain Services and AD Connect to centralize identity and access management for both on-premises and Azure resources.

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  • Microsoft Firewall Support Outsourcing ISA 2004 Enterprise Edition Server Network Engineer

  • Remote Solaris with Windows Specialist
    Windows and Solaris Help and Support

    Progent's UNIX platform support services offer small companies and developers help with administering and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-powered technology. Progent offers your organization access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISM certification. This broad array of expertise provides you with a convenient single source to show you how to build and manage a protected and robust cross-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by combining Windows with popular versions of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.

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  • Microsoft Forefront TMG Help and Support Forefront Threat Management Gateway 2010 Consultant

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    IT Services Exchange 2003 Server Upgrade

    Progent's Microsoft Certified engineers can provide expert consulting for major deployments of Microsoft Exchange. Progent's experts can show you how to prepare for multi-location Exchange Server rollouts or upgrades and can provide local technicians to help enterprises with installations of Exchange Server 2007 in the or any area served by Progent's consultants.

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    CRISC Certified Risk and Information Systems Control Consultant

    Progent can provide the services of a CRISC-certified risk management expert to help your company to design and deploy an enterprise risk management (ERM) solution based on best practices identified by CRISC and crafted to align with your company's risk tolerance, business objectives, and IT budget.

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  • Online Support Dynamics GP Great Plains Accounting
    After Hours On-site Support Microsoft Financial Software

    Dynamics GP allows you to expand and manage your business better by delivering deep access to decision-driving information and a fast return on investment. Microsoft Dynamics GP offers major productivity benefits such as its ability to extend the presence of your organization, manage your financials, computerize financial operations, unify processes throughout your business, improve inventory control, enhance order accuracy, grow revenue and shorten turnaround time, and increase free cash flow. Progent can help you set up and maintain a robust, secure server and network infrastructure to support Great Plains, and can offer experienced Dynamics GP consultants to help you derive all the benefits of your Microsoft Dynamics GP business management system.

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  • Offsite Managed Backup Service Engineer Microsoft DPM Offsite Data Backup Service Technical Support Services

  • Urgent Network Consultants SQL Server 2016 Security
    SQL Server 2016 and Hyper-V Support and Help

    Microsoft SQL Server 2016 introduces major enhancements in performance, capacity, security, availability, mobile computing support, plus integrated business intelligence. Innovations include PolyBase for processing relational and non-relational files in one appliance for data warehousing, R language integration, Always Encrypted mode, Mobile Report Publisher, and centralized control over local and cloud resources. Progent's Microsoft-certified consulting team can provide remote and on-premises support to assist businesses of all sizes to deploy, manage or debug any edition of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with other core Microsoft technologies such as Windows Server, Exchange, SharePoint, Microsoft Dynamics CRM and GP, Lync or Skype for Business, and System Center Operations Manager.

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  • On-site Support Exchange Online Archiving Support and Help Microsoft 365 hybrid solutions for Exchange
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    Exchange 2016 Upgrade Planning Consulting Services

    Progent can help you in all facets of your upgrade to Microsoft Exchange Server 2016 such as planning high availability infrastructure for a local, Microsoft cloud connected or hybrid environment; server and CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2+; migrating mailboxes; Hyper-V virtualization design; determining mass storage requirements for your VMs, mailbox databases and log files; configuring HLB for high-availability client access services; designing, building and testing Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; preparing the firewall; resolving SSL issues; performing client remediation with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web.

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    The QTS (formerly Herakles) Colocation Center facility is situated in the earthquake-neutral Natomas neighborhood of Sacramento, CA. If your company is currently using the QTS Sacramento data center as a colocation site or if your company is planning on migrating your primary or disaster recovery equipment to the Herakles data center, Progent can provide a range of cost-effective services that include data center relocation, equipment installation and updates, infrastructure optimization, project management, virtual server configuration, remote network monitoring, automated system administration, software development, disaster recovery solutions, data security assessment, and the use of Progent's Test Lab.

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    Network monitoring typically entails tracking a system's resource usage in order to identify data traffic backups or troubleshoot hardware or software issues. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, free monitoring tools that work under Linux and can be used to observe mixed-platform environments where Linux and Windows operate together. Progent's system integration consultants can help you use both these tools to tune and repair your network. Progent's UNIX support professionals offer small businesses and developers assistance with managing and servicing UNIX/Linux and Solaris systems that work with Windows-based products.

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    Progentís non-stop inter-site connectivity and 24x7 system connection consultants can help small organizations achieve zero-downtime Interoffice connectivity by means of redundant networks with automatic failover. Progentís CCIE engineers can design and implement fault tolerant Inter-office connections based on fault tolerant EIGRP routers or non-stop OSPF configurations of Cisco routers. Progent can show you how multi-path connectivity and transparent fail-over offers affordable non-stop interoffice networking.

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    Progentís Microsoft-certified consultants offer companies of all sizes consulting, troubleshooting, and application development services for Microsoft SharePoint Server and SharePoint Online. Microsoft SharePoint is an advanced collaboration platform that uses web-based technology for intelligently coordinating people, groups and information. SharePoint offers a central location for your workers or customers to access, manage, share and interact with relevant information, files, and software and to interact with other people. SharePoint enables faster and more intelligent decisions, more effective sharing across groups and more streamlined business processes. Windows SharePoint Services connect workers, customers, teams and projects with the data theyíve developed in a way that makes data easy to locate, retrieve and apply. Progent's certified SharePoint consultants can assist you to support your current SharePoint environment or upgrade to the latest release of SharePoint.

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    For medium-size companies looking for network support, Progent offers a variety of options such as on-site help, remote assistance, phone-based Call Center, round-the-clock support with automatic system monitoring, emergency staffing, site relocation support, software programming, and professional consulting. For midsize companies in California or other areas serviced by Progent's onsite consultants, Progent provides professional on-premises help for fixing network issues rapidly and economically.

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    ASA Firewall with Firepower Technical Consultant

    Progentís Cisco-Certified technology experts offer experienced PIX Firewall support services covering design, implementation and maintenance of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers strong user and software policy enforcement, mutlivector attack protection, and secure connectivity services. Extending from compact, easy-to-install desktop appliances for small businesses and home offices to modular gigabit appliances, Cisco PIX firewalls provide a healthy combination of security, speed and reliability for business environments of all sizes. PIX firewalls are build around a hardened, specially designed platform, PIX OS, avoiding potential OS-specific security vulnerabilities. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls provide an array of integrated protection and networking services, including powerful application-aware firewall services, VoIP and digital media security, multi-site and remote-access IPsec VPN connectivity, intelligent networking services, and flexible management tools. Progentís network consultants can show you how to choose and integrate any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.

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    MOM 2005 Case Studies

    Before Progentís MOM-based solution, system problems were handled reactively, once users were impacted by them. With the help of proactive, computer generated warnings and trend reports sent by Microsoft Operations Manager, Progent is now able to anticipate server issues before they grow to be serious enough to impact network uptime. Because of MOM, Progent can resolve potential problems before customers know that the problems are there. Progent offers help for MOM 2005 and MOM 2000 to provide small business IT systems enterprise-class availability, safety and productivity.

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    Exchange 2013 IT Consultant

    Progent's Microsoft-certified professionals have 20 years of background planning, installing, and maintaining email solutions for companies in the and across the United States. Progent provides economical Microsoft Exchange Servers consulting services to ensure that your email system features protection, fault tolerance, easy access for remote and wireless users, efficient administrative tools, and productive integration with telephony. Progent offers consulting and integration services for Microsoft Exchange 2016, Microsoft Exchange 2013, Microsoft Exchange 2010, MS Exchange 2007, Exchange 2003, and Microsoft Exchange 20000 Server. Progent can also assist small or mid-size companies to migrate to Microsoft Exchange 2016 Server or Exchange 2013 Server.

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  • Top Ranked Linux Onsite Technical Support Top Redhat Linux Engineer
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    If you are developing UNIX or Linux software in an environment that includes Microsoft Windows-based processors, desktops, and office applications, Progent can provide full-service network support outsourcing that allows you to focus on your field of high-value expertise while avoiding the constant hassle of maintaining your company information system. Through the use of automated server monitoring and by providing remote and in-person support as your business needs it, Progent represents an economical alternative for maintaining an information network that provides excellent dependability, protection, and efficiency. Progent's UNIX/Linux developer assistance offerings include full-service it outsourcing, virtual infrastructure, online and on-premises support and repair, proactive network monitoring, and Help Desk services.

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    Progent's Microsoft-certified experts can provide a range of technical services to help organizations of any size to install, manage, and troubleshoot IT systems that incorporate desktops, laptops, tablets, or smartphones based on Windows 8.1. For enterprises, Progent's senior project managers can assist to design and configure test environments to evaluate Microsoft Windows 8.1 and develop and implement Windows 8.1 migration plans based on industry best practices.

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    Progent can help you to design and implement a smooth move from on-premises Active Directory to cloud-based Azure AD or to a hybrid system that uses Azure AD DS and Azure AD Connect to centralize identity management for both on-premises and cloud assets.

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  • Windows 2003 Server Online Consulting Support and Setup Windows Server 2012
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  • Windows Server 2000 Upgrade Consulting Upgrade Help Windows Server 2000
  • Windows Server 2016 Load Balancing IT Consultants 24/7 Windows Server 2016 Hybrid Integration Online Consulting

  • Microsoft Virtual Machines Remote Support Services
    MS Microsoft Virtual Server Specialist

    Microsoft Virtual Server, hosted on the Microsoft Windows Server operating system and powered by software first produced by Connectix, delivers the performance needed to accomplish hardware reduction, application upgrade, and server isolation projects via virtualization technology in an enterprise-class IT environment with advanced expandability, manageability, and fault tolerance. Microsoft has aimed Virtual Server at businesses wishing to improve operational efficiency in application programming and testing, upgrading from outdated line-of-business software, and hardware consolidation. Progent's professional Virtual Server experts can assist your IT staff to assess and integrate MS Virtual Server.

  • Windows Server 2016 Small Business Network Consulting Firm Appleton-Sheboygan Online Consulting Windows Server 2016 Appleton-Green Bay, WI
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