Fast and Affordable Remote Troubleshooting for Appleton Wisconsin Computer Systems
Fast Online Technical Support for Appleton SystemsFor companies in Appleton Wisconsin, Progent offers remote support for computer systems based on any mix of Microsoft, Cisco, macOS and OS, or Linux/UNIX platforms. Progent's Microsoft Certified consulting experts have delivered online support to companies in all 50 states in the U.S. (See recommendations from Progent's clients.) In addition, Progent offers the consultation services of Cisco CCIE-qualified engineers to handle complex infrastructure issues, plus the services of CISSP-certified cybersecurity experts to help with high-level security architecture and diagnostic issues.

Progent's online technical support engineers provide exceptional value because they possess the practical experience and have access to the sophisticated tools necessary to solve the majority of information system problems quickly. Efficient support lowers immediate expenses because solutions require fewer chargeable minutes. Online support also avoids the expense of sending a consultant to your location. Your company benefits even more in indirect expenses by minimizing or eliminating system downtime and related losses stemming from business disruption, disgruntled customers and vendors, unproductive workers, and distracted executives. Progent's extensive online consulting know-how is particularly helpful for businesses that depend on public clouds for critical network infrastructure or software such as Azure, Exchange Online, Amazon Web Service, Google Cloud Platform, or where on-premises support may not be an option.

Progent's billing model for online help is designed to stretch your IT service dollar. Progent charges on a per-minute basis for phone consulting, so you are charged only for the services that you actually get. In contrast to many online support firms, Progent asks for no service activation fee or minimum payments. Progent's per-minute granularity and clean model for pricing eliminate scenarios where fast solutions somehow turn into big bills. Progent's penchant for dealing with technical issues quickly means your business spends less cash.

Progent's Remote Consulting and Troubleshooting Services
Over time, Progent has refined an array of customized tools and field-proven methodologies which ensure the maximum level of efficiency for remote help and repair for IT systems of all sizes. Progent offers safe VPN support for gateways from multiple popular vendors including Microsoft, Cisco, SonicWall and WatchGuard. Secure VPN connectivity allows the staff of Progent's Technical Response Center to communicate with your computer system remotely without breaching system security.

Progent's powerful technical support database application includes detailed records of all support that Progent's customers have been provided. Progent's team service personnel have the benefit of the specifics of all help rendered to every customer by every Progent consultant. This history of trouble tickets and responses is stored as an easily retrievable support database that allows Progent's online support experts to share their knowledge with the whole team to ensure that the efficiency of Progent's support grows daily. Progent's advanced certifications and working relationships with key industry leaders including Cisco and Microsoft make available other extensive support databases and allow quick response from vendors' in-house product engineers so Progent's online consulting experts are able to arrive at the most efficient solutions quickly.

Remote support services offered by Progent to customers in Appleton Wisconsin include:

Progent's ProSight Flat-rate Managed Services for Small and Mid-size Organizations
Progent provides a family of affordable, flat-rate managed services designed to enable small and mid-size businesses to benefit from the same best-of-breed IT solutions used by many of the industry's top corporations. Progent's ProSight suite of outsourced network management services addresses all key aspects of modern networking such as email content filtering, threat defense based on machine leaning, automated backup/recovery, network infrastructure management, virtual server cloud hosting, and network asset documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint protection (EPP) service that utilizes cutting edge behavior-based machine learning technology to defend endpoint devices and physical and virtual servers against new malware attacks such as ransomware and file-less exploits, which easily evade legacy signature-matching anti-virus tools. ProSight ASM protects local and cloud resources and offers a unified platform to automate the complete threat lifecycle including blocking, detection, mitigation, cleanup, and post-attack forensics. Top features include one-click rollback with Windows Volume Shadow Copy Service and automatic system-wide immunization against newly discovered threats. Find out more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Endpoint Protection and Exchange Filtering
    ProSight Enhanced Security Protection (ESP) services offer ultra-affordable in-depth security for physical servers and VMs, workstations, mobile devices, and Exchange Server. ProSight ESP uses contextual security and advanced heuristics for round-the-clock monitoring and reacting to security assaults from all vectors. ProSight ESP provides two-way firewall protection, intrusion alerts, device management, and web filtering via cutting-edge technologies packaged within a single agent accessible from a single console. Progent's security and virtualization experts can help your business to plan and implement a ProSight ESP environment that addresses your organization's specific requirements and that allows you prove compliance with legal and industry information security standards. Progent will help you define and configure security policies that ProSight ESP will manage, and Progent will monitor your network and react to alarms that require immediate action. Progent's consultants can also assist your company to set up and verify a backup and disaster recovery system like ProSight Data Protection Services (DPS) so you can get back in business rapidly from a destructive cyber attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services provide small and mid-sized organizations a low cost end-to-end solution for secure backup/disaster recovery (BDR). Available at a low monthly cost, ProSight Data Protection Services automates your backup activities and allows fast recovery of vital data, applications and virtual machines that have become unavailable or damaged as a result of hardware breakdowns, software glitches, disasters, human mistakes, or malware attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to an on-promises device, or mirrored to both. Progent's BDR specialists can provide world-class support to set up ProSight DPS to be compliant with government and industry regulatory standards like HIPAA, FINRA, and PCI and, whenever necessary, can assist you to recover your business-critical data. Find out more about ProSight DPS Managed Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering service that uses the technology of leading data security vendors to deliver centralized management and comprehensive security for your email traffic. The powerful structure of Email Guard integrates a Cloud Protection Layer with a local gateway appliance to provide advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The cloud filter acts as a preliminary barricade and keeps most unwanted email from reaching your security perimeter. This reduces your exposure to inbound threats and conserves system bandwidth and storage. Email Guard's on-premises security gateway appliance provides a further level of inspection for inbound email. For outbound email, the local security gateway provides anti-virus and anti-spam filtering, DLP, and email encryption. The onsite gateway can also help Exchange Server to track and protect internal email that originates and ends inside your security perimeter. For more information, visit ProSight Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Network Infrastructure Management
    Progentís ProSight WAN Watch is an infrastructure management service that makes it easy and affordable for small and mid-sized businesses to diagram, track, reconfigure and troubleshoot their networking hardware like switches, firewalls, and wireless controllers plus servers, printers, client computers and other networked devices. Incorporating cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch ensures that infrastructure topology maps are kept current, copies and displays the configuration of almost all devices on your network, monitors performance, and generates alerts when issues are detected. By automating time-consuming management activities, WAN Watch can knock hours off common chores such as network mapping, expanding your network, finding appliances that require important software patches, or resolving performance problems. Find out more about ProSight WAN Watch infrastructure management services.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring Services
    ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that uses state-of-the-art remote monitoring and management (RMM) techniques to help keep your network running at peak levels by checking the health of critical assets that power your information system. When ProSight LAN Watch uncovers a problem, an alarm is transmitted immediately to your specified IT personnel and your Progent engineering consultant so that all looming problems can be addressed before they have a chance to disrupt productivity Learn more details about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small business can have its critical servers and applications hosted in a secure Tier III data center on a fast virtual machine host set up and maintained by Progent's IT support experts. With the ProSight Virtual Hosting service model, the client owns the data, the OS software, and the apps. Since the environment is virtualized, it can be ported immediately to an alternate hosting environment without requiring a lengthy and technically risky reinstallation process. With ProSight Virtual Hosting, your business is not tied a single hosting provider. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management Services
    ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, maintain, find and protect information related to your IT infrastructure, processes, applications, and services. You can instantly locate passwords or serial numbers and be warned about upcoming expirations of SSL certificates or warranties. By cleaning up and managing your network documentation, you can eliminate as much as 50% of time wasted trying to find critical information about your network. ProSight IT Asset Management features a centralized location for storing and collaborating on all documents related to managing your business network such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and associating IT data. Whether youíre making enhancements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the knowledge you need as soon as you need it. Find out more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and low-cost alternative for small and mid-size organizations to obtain an unbiased evaluation of the overall health of their information system. Powered by a selection of the top remote monitoring and management (RMM) platforms in the industry, and overseen by Progent's certified team of information technology professionals, ProSight Network Audits help you see how well the configuration of your essential infrastructure devices adhere to industry leading practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver immediate ROI like a cleaner Active Directory (AD) system. Both versions also include a year of state-of-the-art remote network monitoring and management. Advantages can include easier network management, better compliance with information security requirements, more efficient utilization of network resources, quicker problem resolution, more dependable backup and recovery, and less downtime. See more information about ProSight Network Audits network infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report is an affordable service based on a brief phone interview with a Progent information assurance consultant. The interview is intended to evaluate your company's ability either to block or recover quickly following an attack by a ransomware strain such as Ryuk, WannaCry, NotPetya, or Locky. Progent will consult with you personally to collect information about your existing AV defense and backup/recovery platform, and Progent will then deliver a written Basic Security and Best Practices Report document describing how you can follow industry best practices to build a cost-effective security and backup environment that aligns with your company's needs. For additional information, see The ProSight Ransomware Preparedness Report Service.

Special Support Programs Offered by Progent
Progent can provide the services of seasoned online consulting professionals for special information technology programs. Progent's rates for ongoing development or consulting tasks are set based on the qualifications of the consultants required. Progent's experience with these important areas of computer technology enables clients to complete major projects within budget and on schedule. Progent's project-based online consulting solutions include:

  • Call Center Support
    Progent's Help Desk Call Center support alternatives for organizations with environments that incorporate Windows, Cisco, macOS and OS X, UNIX, or Linux products include comprehensive Help Desk services, co-managed Helpdesk support services, and Helpdesk process consulting. Progent's Standard Help Desk Services offer smaller businesses a complete solution that handles all aspects of online Level 1 desktop support from initial requests through trouble ticket generation, remote desktop control, progress tracking, problem resolution, and management reports. Progent offers service desk support at a significant discount off Progent's regular desktop service rates, and Progent offers the additional option of rapid on-demand escalation to Level 2 and Level 3 experts to handle complex issues.

    Progentís Help Desk Co-management services make it possible for your IT organization to share responsibilities for Help Desk support transparently between your IT staff and Progent's nationwide pool of seasoned technical support technicians and subject matter experts. Progentís Help Desk Co-management service is an advanced service desk solution built around the top PSA platform for handling service requests, ticket lifecycle, ownership, status tracking, and metrics.

    Progent's Help Desk Call Center staff of veteran information technology consultants offers your computer users in Appleton Wisconsin immediate contact with a dependable network service resource with extensive background delivering telephone-based support and remote troubleshooting for IT systems that incorporate Windows, Cisco, macOS and OS X, or UNIX/Linux technology. Progent's charter is to give the Help Desk Call Center perception as a key enabler of business success, and Progent's aim is to fix instead of just document network issues.

  • Applications Services: Training, Programming, and Integration
    Progent's Applications Consulting staff provides online and in-depth consulting support and training in specific business application fields such as Enterprise Requirements Planning, MRP, accounting system customization, and Customer Relationship Management (CRM). Progent also can provide consulting, programming, and education for Microsoft business applications including CRM, Microsoft Office Project, Office 365 Word, and Microsoft Office 365 Excel. To read additional information on Progent's consulting, programming, and education services, refer to Progent's Applications Experts Team.

  • Centralized and Automated Administration of Hybrid Cloud Networks
    Microsoft System Center 2016 centralizes and automates the administration of hybrid cloud networks by offering comprehensive integration with Windows Server 2016 servers, Windows 10; cohesive integration of multi-OS environments that incorporate various Linux distributions, Hyper-V and VMware vSphere; and expanded cloud support such as closer integration with Microsoft Intune for Apple iPhone and Google Android smartphone administration plus native integration with Operations Management Suite for cloud-enhanced analytics and reporting. Progent's System Center 2016 consultants offer world-class online and onsite expertise for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can assist organizations of any size to plan and install a new deployment of System Center 2016, expand or optimize an existing one, migrate smoothly from a previous version of System Center, or debug your System Center environment.

  • Remote Hybrid Network Monitoring Support
    Progent can deliver organizations in Appleton Wisconsin remote hybrid network monitoring and reporting by providing System Center Operations Manager (SCOM 2016) consulting services and System Center 2012 Operations Manager support. Progent can customize Operations Manager for your business so that your IT support is proactive and automated. By spotting emerging trouble spots before they evolve into crashes, proactive monitoring can minimize inconvenient and costly information system crises. Progent can also utilize system monitoring tools such as Nagios and MRTG to analyze UNIX/Linux, Sun Solaris, or Apple macOS and OS X networks, Microsoft Windows networks, or networks powered by a variety of OS platforms.
How Your Appleton Company Can Contact Progent's Remote Support Professionals
To get in touch with Progent about emergency remote help with Microsoft, macOS and OS X, or Linux environments, visit Progent's Nationwide Online Support, call 1-800-993-9400, or visit Contact Progent. For companies and new businesses in Appleton Wisconsin, Progent's online network support engineers are ready to deliver effective and affordable system help whenever your organization has to have it. More than 15 years of delivering online tech support has earned Microsoft Partner certification for Progent's consulting experts and has allowed Progent to acquire world-class troubleshooting skills and to refine remote access technology to repair network problems quickly while eliminating the cost and lost productivity that comes with on-site support calls.

Even if your Appleton business has a regular freelance support technician or employs a full time IT staff that know how to deal with typical computer problems, Progentís Microsoft and Cisco certified consultants can offer a convenient and transparent virtual expansion of your local resources in cases when your usual IT support personnel either lack the bandwidth or the expertise to deal with unexpected network emergencies or especially challenging integration projects.

Advantages of Progent's IT Support for Companies in Appleton Wisconsin
Progent's remote support services enable your Appleton organization to enjoy the benefits of immediate, world-class network support without the expense of managing an in-house IT staff. Your network will acquire added business worth by becoming more reliable, efficient, and secure. Advantages to your company include:

  • Convenient remote expansion of your on-site IT resources
    With most offices in Appleton Wisconsin, local computer service providers, whether consisting of freelance consultants or an internal IT staff, can handle the majority of technical issues. On the other hand, major troubles can spring up when your regular resources are overstretched or unavailable, and some trouble may be associated with IT products that is beyond the scope of your onsite service personnel. In these situations, Progent's on-call support experts offer an easy, quick, and economical solution to augment your regular resources and to pass on valuable knowledge to improve your capability to deal with downstream problems locally.

  • Less Dependence on Freelance Consultants
    For network maintenance, smaller organizations often depend on independent freelance service providers. Although independent service people carry less internal costs than larger service organizations and can afford to charge marginally less, they are often stretched too thin, making it impossible to respond rapidly to crisis situations. If an independent consultant is busy with another customer, ill, on a trip, or in class, the lack of reserve help may force your business to wait for assistance during an IT crisis. As your network expands, system downtime and problems with vital applications become more costly. The budget you thought you were saving on a freelancer can be consumed fast by reduced productivity. Progent provides a reliable source of reserve support expertise to make sure your network is always up and running.

  • Create a Scalable Basis for Seamless Growth
    Businesses often start with an IT system implemented on a shoestring budget. Lacking a strong framework, slap-dash fixes can get piled onto an unstable foundation. When a company grows, stability and expandability issues can hinder the success of the business. Such poorly built environments require proper assessment, intelligent strategic planning, and extensive technical knowledge to evolve to a network infrastructure that can provide the stable foundation to meet vital business requirements and simplify future expansion.

  • Interact with Problem Solvers Instead of Technology Vendors
    Smaller organizations need advice and technical education to navigate through an ever more complex array of product options capable of accelerating business success and enhancing productivity. Businesses do not need a computer consultant who is trying to earn a commission on a specific vendor's technology. Network support and product sales can lead to a situation where the recommended solution is designed around a profitable product instead of the genuine needs of a client. Progent eliminates these conflicts of interest by selling just services instead of products. This allows Progent to align technical expertise with the best interests of clients.

How Is Progent Different from Other Support Firms?
Progent is a Microsoft Partner support firm and Progent's number of employees, depth of IT experience, fine tuned remote support software, and familiarity with corporate IT enable companies to avoid the pitfalls of exclusive dependence on smaller service organizations, individual freelance consultants, or over-stretched internal IT help.

Progent stands out by providing:

How Does My Business Begin Receiving Remote Network Support from Progent?
To initiate Progent's online help services or to learn more about Progent's online support programs, contact Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have an urgent requirement for IT support, go to Immediate Network Support.



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    Progent's certified SonicWall firewall experts can show you how to configure, maintain, and troubleshoot SonicWall firewall products including the newer SonicWall TZ, NSa and NSsp families of appliances and the older SonicWall PRO 1260 Secure Switch products. Progent's CISM and GIAC-certified network security consultants can help you incorporate SonicWall firewalls into an end-to-end network protection solution and build security into your business practices.

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    Progent's ProSight Email Guard solution uses the services and infrastructure of leading data security vendors to provide centralized control and world-class security for all your inbound and outbound email. The hybrid structure of Progent's ProSight Email Guard managed service integrates cloud-based filtering with an on-premises security gateway device to provide advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. Email Guard's cloud filter acts as a first line of defense and blocks the vast majority of threats from reaching your network firewall. This decreases your exposure to inbound threats and saves system bandwidth and storage space. Email Guard's onsite gateway device provides a deeper layer of inspection for incoming email. For outbound email, the on-premises security gateway offers anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The local security gateway can also assist Exchange Server to track and protect internal email traffic that stays inside your corporate firewall.

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    Progent's Linux consulting experts offer small and mid-size businesses and software developers assistance with managing and supporting Linux systems that run with Microsoft-powered networks. Progent offers your business contact with Linux consultants, consulting professionals premier by Microsoft and Cisco, and security specialists with CISM and CISA certification. This broad range of experience provides you with a convenient single consulting firm to help you create and maintain a protected and reliable mixed-platform network and communications environment that allows Linux and Microsoft coexistence by integrating MS Windows with leading Linux platforms such as RedHat Linux, SUSE Linux, CentOS, Ubuntu, PCLOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian-GNU, and Slackware.

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    Microsoft Lync Server 2013, now called Skype for Business, allows organizations of any size to build a manageable and protected communications environment that supports a Bring-Your-Own-Device computing model with instant messaging, presence, web conferencing with app sharing, and both IP and PSTN calling enabled for a wide assortment of desktop and handheld devices. Progent's certified Lync Server 2013 consultants and network architects can help you to evaluate the business benefits of Lync Server 2013, create an on-premises, cloud-based (via Lync Online) or mixed model appropriate for your current and future plans, implement Lync Server 2013 so as to speed up your return on investment, and provide live online and on-premises training to your IT staff and users. Progent offers expertise in key pieces of a Lync 2013 deployment including Microsoft Windows Server, SQL Server Express and Exchange Server, and Progent can assist your organization to combine Lync Server 2013 with popular Microsoft Office and Office 365 apps such as Outlook clients and PowerPoint.

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    Remote management cards offer network managers full control over a server without the need for an on-site visit. Through these server management cards, all console screen information plus keyboard and mouse operations are transferred to an off-site session to an IT professional who can be situated anywhere in the world. Progent's Microsoft and Cisco certified engineers can assist you to design, implement, and support a fault-tolerant business network that incorporates remote management cards and Progent can utilize these remote server management cards to provide low-cost off-site technical assistance. Progent has experience with a variety of remote management cards such as Aten IP9001 remote server management cards, American Megatrends remote server management cards, Dell remote server management cards, HP Lights-Out 100c remote server management cards, and Peppercon eRIC remote management cards.

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    Progent's UNIX platform consulting services offer small businesses and software developers assistance with managing and maintaining UNIX, Linux or Solaris systems that operate with Microsoft-based networks. Progent offers your organization contact with UNIX experts, support professionals premier by Microsoft and Cisco, and security specialists with CISSP credentials. This broad range of experience provides you with a convenient one-stop source to show you how to create and maintain a secure and reliable mixed-platform network and communications infrastructure that allows UNIX and Microsoft interoperability by integrating Microsoft Windows with popular versions of UNIX including Apple Mac OS X, Sun Solaris, IBM AIX, Hewlett Packard HP-UX, BSD, SCO UNIX, and SGI/Irix or major Linux platforms including RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.

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    Progent's experts offer Apple macOS and OS X users a variety of services such as desktop support, Apple macOS and OS X expertise, Apple Mac co-existence with Windows environments, Microsoft Entourage and email help, security services, and one-on-one education. Progent can assist clients to migrate to macOS from Mac OS X or earlier versions of Mac OS X and Progent can provide expertise with macOS and Mac OS X application software. Progent's specialists in Apple technology can also assist you with Apple iPhone support and iPad management, or moving to iCloud services. For business environments based exclusively on macOS or OS X or for networks with a mix of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to deal with the difficulty of planning, configuring and supporting a network environment that is reliable, secure, fast and aligned with your organization's business goals.

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    Microsoft Dynamics GP can help you grow and control your company better by offering easy availability of decision-driving data and a fast return on investment. Dynamics GP/Great Plains confers important business benefits such as its ability to extend the presence of your company, manage your financials, automate financial operations, unify processes throughout your business, refine inventory control, increase order accuracy, grow sales and shorten lead-time, and maximize free cash flow. Progent can help you set up and manage a robust, secure server and network foundation to support Great Plains, and can provide experienced Microsoft Dynamics GP/Great Plains consultants to make sure you derive the full advantages of your Dynamics GP business management system.

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    Citrix offers a comprehensive line of products that provide advanced manageability, scalability, and performance for virtualizing servers and for centralized delivery of Windows desktops and applications. For managing virtualized Windows desktops and applications, Citrix has developed XenDesktop and XenApp. For making and administering virtual servers, Citrix has developed XenServer and Citrix Essentials. Progent's Citrix-certified consultants can assist your company to assess the strategic advantages of Citrix virtualization products and show you how to plan, validate, implement, troubleshoot, and support Citrix solutions.

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    Lync Server 2010 provides IM, Real Presence, audio and video conferencing, desktop collaboration, as well as IP-based and public switched telephone network (PSTN) voice communication. Microsoft Lync Server 2010 can enhance the functionality of Microsoft Exchange, SharePoint Server and Office or Office 365 and simplify administration via integration with Active Directory. Lync can also reduce expenses by eliminating Voice-over-IP hardware and subscription fees, PBX gear, or legacy teleconferencing solutions. Progent's certified IM and Presence experts offer remote and onsite support services to assist your company to maintain and repair your current Lync Server 2010 deployment or assess the advantages of upgrading from Lync to Skype for Business, which is the renamed and revamped release of the product. Progent can also help you to design and execute a smooth Skype for Business migration.

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    Progent offers affordable remote consulting to assist you to design, configure, and troubleshoot any aspect of your iPhone and iPad and Windows integration efforts and is available for short-term jobs to help you through occasional technical bottlenecks or long-term engagements to help you complete business-critical initiatives on schedule and within budget. Progent has experience in on-premises, cloud-based, or hybrid environments and can help you build or support a highly available, protected and scalable network infrastructure that aligns with your computing model. Progent can also provide online and on-premises training for individuals or groups to show you how to manage and use your iPhones and iPads in a secure, collaborative environment that optimizes the business value of your information network.

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    ProSight Data Protection Services from Progent offer small and medium-sized businesses a low cost end-to-end solution for reliable backup/disaster recovery. For a low monthly price, ProSight Data Protection Services automates your backup processes and enables fast restoration of critical data, apps and virtual machines that have become lost or damaged due to hardware breakdowns, software bugs, disasters, human mistakes, or malicious attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to a local storage device, or mirrored to both. Progent's disaster recovery consultants can provide advanced support to set up ProSight Data Protection Services to be compliant with regulatory requirements like HIPPA, FINRA, and PCI and, when needed, can help you to restore your critical data.

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