In addition to offering fast contact with high-level IT consultants and subject matter experts (SMEs) to assist Appleton, Wisconsin organizations with discrete technical issues or strategic initiatives, Progent can provide temporary staffing to deal with more broadly defined assistance like desktop help, IT administration, and Call Center services. Temporary staffing can help businesses to respond to anticipated or unplanned surges in demand for IT personnel, which may result from scenarios like company mergers, data center relocation, technology upgrades, paradigm shifts like telecommuting, disaster response, seasonal variations, or new compliance requirements. Temporary staffing can also fill voids caused by the absence of full-time IT personnel due to scheduled vacations, health issues, resignation, etc.

Benefits of Progent's Temporary IT Staffing Services
Progent's short-term staff augmentation services offer organizations the flexibility to respond to surges in requirements for IT services without being saddled with the costs and delays associated with vetting and recruiting professional IT personnel and without the burden of increasing your full-time staff size.

Important features of Progent's temporary staffing services include:

  • Fast access to seasoned network professionals
  • Simple initiation, cessation, and re-engagement of services
  • Transparent augmentation of your full-time network support team
  • Full reporting of services performed
  • Available escalation from Tier 1 up to Tier 3 services so even the most challenging issues get resolved promptly
  • Strong relationship with a world-class, full-service source for IT support
Progent's Co-managed Help Desk Call Center Service
Progent's co-managed Help Desk Call Center service is a proven flexible staff augmentation alternative that allows IT organizations to share the responsibilities of Help Desk support transparently between their full-time network personnel and Progent's extensive pool of technical support experts. Acting as a transparent extension of your in-house Call Center, Progent's co-managed Help Desk Call Center service is a joint support alternative powered by the leading shared professional services tool for streamlining, service calls, ticketing, assigning responsibility, monitoring responses, and producing management reports.

Why Choose Progent?
Progent has 20 years of experience providing online and on-premises network services for businesses of all sizes throughout the U.S. Progent's engineers hold top certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, IBM, and other leading vendors. Progent's cybersecurity consultants hold top certifications including CISSP-ISSAP, CISM, and CRISC. Find out more about Progent's certifications.

Progent's Practice Areas for Appleton, Wisconsin Companies
Progent's nationwide team of certified engineers offers Appleton, Wisconsin businesses a wide array of online consulting and troubleshooting expertise. Practice areas offered under Progent's consulting program for network service providers include:

Contact Progent for Temporary Staff Augmentation for Appleton, Wisconsin Organizations
To learn more details about Progent's short-term staffing services for Appleton, Wisconsin companies, call 800-993-9400 or visit Contact Progent.