In addition to offering rapid contact with top-tier IT consultants and subject matter experts (SMEs) to help Appleton, Wisconsin companies to resolve specific technical problems or strategic initiatives, Progent offers temporary staffing to deliver more broadly defined assistance such as PC help, IT administration, and Call Center response. Short-term staffing can help businesses to deal with anticipated or unexpected increases in the need for IT personnel, which may result from situations like mergers and acquisitions, site relocation, platform migration, paradigm shifts like telecommuting, disaster response, busy seasons, or new regulations. Short-term supplemental staffing can also cover voids left by the absence of in-house staff members due to scheduled vacations, illness, termination, or other reasons.
Benefits of Progent's Temporary IT Staffing Program
Progent's short-term staff augmentation services give businesses the ability to react to increases in requirements for IT services without dealing with the costs and hassle associated with reviewing and hiring reliable IT help and without the risk of increasing your permanent head count.
Important features of Progent's short-term staff augmentation services include:
Progent's Co-managed Center Program
- Rapid availability of proven IT pros
- Easy initiation, termination, and re-engagement of services
- Transparent augmentation of your in-house network support staff
- Full reporting of services performed
- Optional escalation from Tier 1 up to Tier 3 services so even the most challenging problems get resolved fast
- Close relationship with a top-level, full-service resource for IT expertise
Progent's shared Help Desk program is a proven on-going staff expansion option that enables IT organizations to divide the work of Help Desk support seamlessly between their full-time IT personnel and Progent's nationwide pool of technical support specialists. Acting as a transparent supplement of your in-house Call Center, Progent's shared Help Desk Call Center program is a joint service alternative based on by the industry's leading group professional services tool for streamlining, service calls, generating tickets, assigning ownership, monitoring progress, and generating management reports.
Why Choose Progent?
Progent has two decades of experience providing online and on-premises network services for businesses throughout the U.S. Progent's IT experts hold advanced certifications from Microsoft, Cisco, Apple, VMware, Citrix, Palo Alto Networks, and other technology leaders. Progent's cybersecurity experts have earned top certifications including CISSP, CISA, and CRISC. Learn more details about Progent's certifications.
Progent's Areas of Expertise for Appleton, Wisconsin Organizations
Progent's seasoned team of certified consultants can provide Appleton, Wisconsin companies a broad range of online consulting and troubleshooting services. Areas of expertise offered under Progent's consulting program for IT service organizations include:
Contact Progent for Short-Term Staff Augmentation for Appleton, Wisconsin Businesses
To learn more about Progent's short-term supplemental staffing services for Appleton, Wisconsin businesses, call 800-993-9400 or visit Contact Progent.