Besides offering rapid access to high-level IT consultants and subject matter experts (SBEs) to assist Appleton, Wisconsin companies with specific technical problems or strategic projects, Progent can provide short-term staffing to deal with more broadly defined services like PC support, IT administration, and Call Center services. Short-term staffing makes it possible for businesses to respond to expected or surprise increases in the need for IT services, which may result from situations such as company mergers, data center relocation, technology migration, paradigm shifts like work-from-home, disaster recovery, seasonal variations, or regulatory mandates. Short-term supplemental staffing can also fill voids caused by the absence of in-house staff members because of scheduled vacations, illness, termination, or other reasons.
Advantages of Progent's Short-Term IT Staffing Program
Progent's short-term staffing services offer businesses the versatility to react to increases in requirements for network services without being saddled with the costs and delays associated with reviewing and recruiting appropriate IT personnel and without the risk of adding to your in-house head count.
Key features of Progent's temporary staffing services include:
Progent's Co-managed Center Service
- Rapid access to reliable IT pros
- Easy initiation, termination, and resumption of services
- Seamless extension of your full-time network support team
- Comprehensive reporting of services performed
- Available escalation from Tier 1 up to Tier 3 services so even the most challenging issues get resolved fast
- Strong relationship with a top-level, full-spectrum resource for IT expertise
Progent's shared Call Center service is a proven on-going staff expansion option that enables IT groups to share the responsibilities of Help Desk Call Center support transparently between their in-house network personnel and Progent's extensive team of IT support experts. Working as a transparent supplement of your in-house Call Center, Progent's co-managed Help Desk Call Center service is a joint service alternative based on by the leading shared professional services platform for streamlining, service requests, ticketing, assigning responsibility, monitoring progress, and generating documentation.
Why Choose Progent?
Progent has 20 years of experience delivering online and onsite IT services for businesses of all sizes throughout the U.S. Progentís engineers have earned top certifications from Microsoft, Cisco, Apple, VMware, Citrix, IBM, and other leading vendors. Progent's security and compliance experts have earned top certifications including ISSAP, CISA, and GIAC. Find out more about Progent's technology certifications.
Progent's Areas of Expertise for Appleton, Wisconsin Businesses
Progent's seasoned team of certified consultants and technical experts can deliver Appleton, Wisconsin organizations a wide array of online technical guidance and troubleshooting expertise. Practice areas covered under Progent's consulting program for IT service providers include:
Contact Progent for Temporary Staff Augmentation for Appleton, Wisconsin Organizations
To learn more about Progent's temporary staffing services for Appleton, Wisconsin organizations, call 800-993-9400 or visit Contact Progent.