Besides providing rapid contact with high-level IT professionals and subject matter experts to help Appleton, Wisconsin businesses with specific technical issues or strategic initiatives, Progent can provide short-term staff augmentation to deal with more generalized services such as PC help, IT administration, and Help Desk call center services. Short-term staffing makes it possible for organizations to deal with anticipated or unexpected surges in the need for network services, which may result from situations like company mergers, data center moves, platform migration, paradigm shifts like telecommuting, disaster recovery, seasonal variations, or new compliance requirements. Temporary supplemental staffing can also cover voids caused by the absence of in-house staff members due to vacations, illness, resignation, etc.

Benefits of Progent's Short-Term Staffing Services
Progent's temporary supplemental staffing services offer organizations the flexibility to respond to surges in requirements for IT personnel without dealing with the costs and hassle associated with vetting and hiring professional technical personnel and without the burden of adding to your full-time head count.

Important features of Progent's temporary supplemental staffing services include:

  • Fast access to proven network professionals
  • Easy initiation, cessation, and re-engagement of services
  • Seamless extension of your in-house IT staff
  • Comprehensive documentation of all services delivered
  • Available escalation from Tier 1 up to Tier 3 services so even the most challenging issues can be handled promptly
  • Close relationship with a world-class, full-service resource for network support
Progent's Co-managed Help Desk Call Center Program
Progent's co-managed Help Desk Call Center program is a proven flexible staff expansion alternative that allows IT groups to share the work of Call Center support transparently between their internal network personnel and Progent's extensive pool of technical support experts. Acting as a transparent supplement of your in-house Help Desk, Progent's co-managed Help Desk Call Center service is a joint support alternative powered by the leading group professional services tool for managing, service requests, ticketing, assigning ownership, tracking responses, and generating documentation.

Why Choose Progent?
Progent has two decades of experience providing remote and onsite IT expertise for organizations across the United States. Progent's engineers have earned advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, Palo Alto Networks, and other leading technology companies. Progent's cybersecurity experts have earned top certifications including CISSP-ISSAP, CISA, and CRISC. Learn more about Progent's industry certifications.

Progent's Areas of Expertise for Appleton, Wisconsin Companies
Progent's nationwide team of certified consultants can provide Appleton, Wisconsin businesses a broad array of remote consulting and troubleshooting services. Areas of expertise covered under Progent's consulting program for IT service providers include:

Contact Progent for Short-Term Staff Augmentation for Appleton, Wisconsin Businesses
To learn more about Progent's temporary staffing services for Appleton, Wisconsin businesses, call 800-993-9400 or visit Contact Progent.