In addition to offering fast contact with high-level network professionals and subject matter experts to help Appleton, Wisconsin organizations to resolve discrete technical issues or longer-term initiatives, Progent offers temporary staffing to deal with more generalized services like PC help, network management, and Help Desk response. Temporary staffing can help businesses to deal with expected or unexpected surges in the need for IT services, which may result from situations such as mergers and acquisitions, site moves, technology upgrades, paradigm shifts like work-from-home, disaster response, seasonal variations, or regulatory changes. Short-term supplemental staffing can also fill voids resulting from the loss of full-time IT personnel due to vacations, illness, resignation, etc.

Advantages of Progent's Temporary Staff Augmentation Services
Progent's temporary staff augmentation services give businesses the versatility to respond to surges in demand for network personnel without being saddled with the costs and hassle associated with reviewing and recruiting reliable IT personnel and without the risk of adding to your in-house staff size.

Important features of Progent's temporary staff augmentation services include:

  • Fast access to seasoned IT professionals
  • Easy initiation, cessation, and re-engagement of services
  • Seamless extension of your in-house IT team
  • Comprehensive documentation of all services delivered
  • Optional escalation from Tier 1 up to Tier 3 services so even the toughest problems get resolved fast
  • Close relationship with a top-level, full-spectrum source for IT expertise
Progent's Shared Help Desk Call Center Program
Progent's co-managed Call Center service is a proven on-going staff expansion option that allows IT organizations to divide the work of Help Desk Call Center support seamlessly between their in-house network personnel and Progent's nationwide team of technical support experts. Working as a transparent extension of your in-house Help Desk, Progent's co-managed Call Center service is a collaborative support solution based on by the industry's leading group professional services (PSA) tool for streamlining, service calls, generating tickets, assigning ownership, monitoring responses, and generating documentation.

Why Choose Progent?
Progent has 20 years of background providing remote and on-premises network expertise for businesses of all sizes throughout the United States. Progent's IT experts have earned advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, IBM, and other leading vendors. Progent's security and compliance experts hold advanced certifications including ISSAP, CISM, and CRISC. Find out more details about Progent's technology certifications.

Progent's Practice Areas for Appleton, Wisconsin Companies
Progent's nationwide team of certified consultants and technical experts offers Appleton, Wisconsin organizations a broad array of online technical guidance and debugging services. Practice areas offered under Progent's consulting program for IT service organizations include:

Contact Progent for Temporary IT Staffing for Appleton, Wisconsin Companies
To learn more about Progent's temporary staff augmentation services for Appleton, Wisconsin businesses, call 800-993-9400 or visit Contact Progent.