In addition to providing fast contact with high-level network professionals and subject matter experts (SMEs) to assist Appleton, Wisconsin companies with discrete IT issues or strategic projects, Progent can provide short-term staffing to deliver more generalized assistance like desktop support, IT management, and Call Center services. On-demand staffing can help businesses to respond to expected or unplanned increases in demand for network personnel, which may be caused by situations such as company mergers, data center relocation, technology upgrades, business process changes like telecommuting, disaster recovery, busy seasons, or regulatory changes. Short-term supplemental staffing can also fill gaps left by the loss of full-time staff members because of vacations, illness, resignation, or other reasons.

Advantages of Progent's Short-Term IT Staffing Program
Progent's temporary supplemental staffing services give organizations the versatility to react to increases in requirements for IT personnel without dealing with the expense and delays that come with identifying and hiring appropriate IT personnel and without the risk of adding to your full-time head count.

Key aspects of Progent's short-term staff augmentation services include:

  • Rapid availability of seasoned IT pros
  • Easy engagement, termination, and re-engagement of services
  • Seamless augmentation of your full-time network support staff
  • Comprehensive reporting of all services delivered
  • Optional escalation from Tier 1 up to Tier 3 services so even the toughest problems can be handled promptly
  • Strong relationship with a world-class, full-service resource for IT support
Progent's Co-managed Center Service
Progent's shared Help Desk Call Center service is a specialized on-going staff expansion option that allows IT groups to share the work of Call Center support seamlessly between their in-house network personnel and Progent's nationwide team of IT support specialists. Working as a transparent extension of your in-house Call Center, Progent's co-managed Help Desk Call Center program is a collaborative support alternative powered by the leading shared PSA platform for streamlining, service calls, generating tickets, assigning responsibility, monitoring responses, and producing documentation.

Why Choose Progent?
Progent has 20 years of experience delivering online and onsite IT services for businesses across the United States. Progent's engineers hold top certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, Palo Alto Networks, and other leading technology companies. Progent's security and compliance experts hold advanced certifications including ISSAP, CISM, and CRISC. Learn more details about Progent's technology certifications.

Progent's Areas of Expertise for Appleton, Wisconsin Companies
Progent's nationwide roster of certified engineers can deliver Appleton, Wisconsin companies a wide range of online consulting and troubleshooting services. Practice areas offered under Progent's reseller program for network service providers include:

Contact Progent for Short-Term Staffing Services for Appleton, Wisconsin Businesses
To learn more details about Progent's temporary staffing services for Appleton, Wisconsin companies, call 800-993-9400 or visit Contact Progent.