Besides providing rapid access to top-tier network professionals and subject matter experts (SMEs) to help Appleton, Wisconsin businesses with specific IT issues or longer-term projects, Progent offers short-term supplemental staffing to deliver more broadly defined services such as desktop support, network management, and Help Desk call center response. Temporary staffing makes it possible for businesses to deal with planned or surprise surges in demand for IT services, which may result from situations like company mergers, site moves, technology migration, business process changes like telecommuting, disaster response, busy seasons, or regulatory mandates. Temporary staffing can also fill gaps resulting from the loss of full-time staff members because of vacations, illness, termination, or other reasons.

Advantages of Progent's Temporary IT Staffing Program
Progent's temporary staffing services offer businesses the flexibility to react to surges in demand for IT personnel without dealing with the expense and hassle that come with vetting and hiring reliable technical personnel and without the risk of increasing your permanent head count.

Important features of Progent's temporary supplemental staffing services include:

  • Fast access to reliable IT pros
  • Easy initiation, termination, and resumption of services
  • Transparent augmentation of your full-time IT team
  • Full documentation of all services delivered
  • Optional escalation from Tier 1 up to Tier 3 services so even the most challenging issues get resolved promptly
  • Close relationship with a top-level, full-spectrum source for IT support
Progent's Co-managed Center Service
Progent's co-managed Help Desk Call Center program is a proven on-going staff expansion option that allows IT groups to share the responsibilities of Help Desk support transparently between their internal network personnel and Progent's nationwide pool of technical support specialists. Acting as a transparent extension of your in-house Help Desk, Progent's shared Help Desk Call Center program is a collaborative service alternative powered by the leading group professional services tool for managing, service requests, generating tickets, assigning responsibility, tracking responses, and generating documentation.

Why Choose Progent?
Progent has two decades of experience providing remote and on-premises network expertise for organizations across the United States. Progentís IT experts have earned top certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, Palo Alto Networks, and other leading technology companies. Progent's security and compliance consultants have earned advanced certifications including ISSAP, CISA, and CRISC. Find out more about Progent's industry certifications.

Progent's Areas of Expertise for Appleton, Wisconsin Organizations
Progent's seasoned team of certified consultants offers Appleton, Wisconsin organizations a wide range of remote technical guidance and troubleshooting expertise. Practice areas covered under Progent's reseller program for IT service firms include:

Contact Progent for Temporary Staff Augmentation for Appleton, Wisconsin Companies
To learn more details about Progent's short-term staffing services for Appleton, Wisconsin businesses, call 800-993-9400 or visit Contact Progent.