UNIX, Linux, Sun Solaris, Mac OS X Remote Support Services for
Appleton Small Company Network Systems
For small companies located in Appleton Wisconsin, Progent provides help for computer systems powered by UNIX, Linux, Solaris, or Apple macOS and OS X or for networks that feature a mix of UNIX and Windows technology. Progent has provided remote troubleshooting to companies in all 50 states in the United States. (See Progent's customer recommendations). Progent also offers the expertise of Cisco CCIE-certified engineers for complex connectivity problems, plus the services of CISSP-certified security consultants to help with high-level security design and disaster recovery preparedness.
Progent's online technical support services offer exceptional leverage because they are equipped with the real-world background and the sophisticated tools to solve the majority of network issues quickly. Efficient support reduces direct costs since service calls accumulate fewer billable minutes. Online help also avoids the cost of dispatching an engineer to your location. Your organization saves even more in indirect expenses by minimizing or avoiding network downtime and associated costs stemming from business disruption, upset customers and vendors, unproductive employees, and de-focused management.
Progent's pricing model for remote help is designed to stretch your network support dollar. Progent charges by the minute for telephone-based assistance, so you pay only for the support that you receive. Unlike many online service firms, Progent asks for no initialization fee or minimum job duration. Progent's per-minute granularity and simple model for billing do away with scenarios where fast repairs manage to end up as big bills. Progent's penchant for solving technical issues efficiently results in your business saving money.
Progent's Online Service Technologies
Over time, Progent has developed a collection of customized technologies and field-tested processes that ensure the maximum degree of effectiveness for online help and repair for small company IT systems. Progent offers secure VPN support for gateways from a variety of popular vendors such as Microsoft, Cisco, Juniper Networks, Sonicwall and Checkpoint. Secure VPN technology allows the staff of Progent's remote service group to connect to your system remotely without violating network security.
Progent's powerful service database system maintains thorough histories for the support that Progent's clients have been provided. Progent's authorized engineers have access to the records of support provided to every Progent client by every engineer. This database of issues and responses is structured as an easily accessible proprietary database that allows Progent's remote support experts to share their experiences with the whole team to ensure that the effectiveness of Progent's support services grows over time. Progent's advanced certifications and working relationships with key industry leaders such as Cisco and Microsoft permit access to other massive technical databases and permit priority response from vendors' in-house support staff with the result that Progent's online service specialists are able to come up with optimal solutions quickly.
Start Receiving Remote UNIX/Linux, Sun Solaris, or macOS and OS X Technical Help from Progent
To access Progent's remote support in Appleton Wisconsin or to find out additional information about Progent's online support programs, contact Progent at
Online Network Support Services Offered Progent
Progent's remote network support experts have certified skills in an extensive array of disciplines. This broad scope of technical skills enables Progent's consultants to manage virtually any crisis that may take place in a small or midsize business network. Certificates held by Progent support experts in UNIX/Linux platforms include Sun Solaris SCNA, Red Hat RHCE, Red Hat RHCT, Apple Certified System Administrator, Support Professional (ACSP), and Technical Coordinator (ACTC). Cisco certifications earned by Progent service experts include Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified Network Professional, Network Associate, Security Professional (CCSP), Voice Professional, and Design Professional.
To support businesses with multi-operating system environments, Progent also offers access to engineers with advanced Microsoft credentials including Microsoft Certified Systems Engineer, Desktop Support Technician, and Solution Developer (MCSD). Progent's security experts include Certified Information Security Manager (CISM) Engineers, CISSP-certified cybersecurity specialists, and Information System Security Architecture Professional (ISSAP) engineers.
Phone-based technical services available from Progent to companies in Appleton include:
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UNIX, Linux, Sun Solaris, and Apple macOS and OS X Expertise
Progent's UNIX/Linux, Sun Solaris, and macOS and OS X online support services address a wide spectrum of information technology such as system infrastructure, email solutions, system and process security, UNIX/Linux and Windows integration, virtual server products for server consolidation and easy management, and transitioning from legacy systems to current MS Windows or Linux-powered solutions. Progent's team-oriented methodology for solving technical issues promotes fast escalation, when required, to engineers with task-relevant experience to tackle challenging scenarios. This expedites solutions of urgent problems, minimizes lost productivity, and cuts service costs.Progent's UNIX and Linux consultants can offer urgent online help for troubleshooting problems within UNIX/Linux networks powered by popular variants of UNIX including:
- macOS and OS X
- Sun Solaris
- IBM AIX Open UNIX
- HP-UX
- BSD
- SCO
- Silicon Graphics IRIX (SGI/IRIX)
- RedHat Linux
- SUSE Linux
- Debian GNU/Linux
- Slackware
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Contact a Cisco CCIE for High-level Network Troubleshooting
The Cisco Certified Internetwork Expert credential is the highest accreditation for networking engineers, and certifies an individual's network technology knowledge at the expert level. Cisco qualified CCIEs know how to deal with the most difficult problems surrounding network design, deployment, administration, protection, and troubleshooting. CCIEs can cooperate on a privileged basis with Cisco's in-house engineers in isolating anomalies with Cisco IOS network administration utilities and coming up with workarounds or locating software updates. CCIEs provide exceptional value since their depth of expertise permits them to solve the most difficult problems rapidly. In many instances, less qualified engineers can struggle for hours or even days with identical tasks that a CCIE can fix in a few minutes.
Few support providers make CCIEs accessible to help small and medium sized businesses. Progent can provide fast telephone contact with a Cisco-qualified CCIE so you can get urgent assistance for severe network issues that are hurting business efficiency but are beyond the scope of your local computer maintenance providers. Progent's CCIE support experts can tie into your environment via state-of-the-art on-line support technology to perform efficient, secure, and economical analysis and remediation.
Progent's Cisco CCIEs can provide consulting for all of Cisco's top-selling family of connectivity appliances including PIX Series Firewalls and ASA Series Firewalls, Catalyst Firewall Services Module (FWSM), secure high-speed and IS routers, Aironet wireless access points, Cisco Meraki cloud-managed access points, wired and wireless Voice phones and systems, Catalyst family switches, plus Virtual Private Network (VPN) products.
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Authorized MS Windows Expertise
Progent's Microsoft-premier remote service professionals can provide computer system repair and consulting support for the complete line of Microsoft server platforms. Progent is a Microsoft Partner and can offer your company the expertise of consulting professionals who can assist your company with a wide variety of platform support services such as
Windows Server 2012 R2 planning and deployment,
Windows Server 2008 installation,
Microsoft Exchange Server 2019 deployment,
MS Exchange 2016 Server migration, Microsoft Exchange Server 2013 configuration,
Microsoft Exchange Server 2010 maintenance,
SharePoint 2016 migration and hybrid deployment expertise,
SharePoint Server 2019 design and configuration, Microsoft Teams expertise, Microsoft Skype for Business Server planning and deployment support, Microsoft Lync Server management and Microsoft Communications Server troubleshooting, Forefront Threat Management Gateway 2010 administration and ISA Server migration, MS SQL Server 2019 integration expertise, Microsoft SQL Server 2017 expertise, SQL Server 2016 migration and programming, and SQL Server 2014 consulting,
Systems Center Operations Manager (SCOM) system monitoring and reporting,
Project Server planning,
SBS Server consulting, and
Windows Essentials cloud integration.
Progent also can deliver a full array of online desktop support services including Microsoft Windows 7 migration, moving to 64-bit workstation software, integrating Microsoft Office 2010, and streamlining PC desktop image creation.
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CISSP, ISSAP, and CISM Certified System Security Consultants
Progent's certified CISM and CISSP network security consultants can provide a variety of system protection solutions that can strengthen the immunity of your UNIX, Linux, Sun Solaris, Apple Mac or Microsoft Windows network against assaults or assist your company to recover quickly following a damaging breach. Security support services offered by Progent include: comprehensive network security analysis using tools such as GFI LANguard, NMAP Port Scanner, and products from Solar Winds tools and Netcat; quick cleanup after virus and worm attacks; configuring firewalls; establishing safe architectures for off-site and mobile communication; securing your email system against viruses, spam and DHA attacks; and setting up 24x7 proactive monitoring.
- Hybrid Cloud Integration
Progent offers expert remote consulting support to help businesses of all sizes integrate their information networks with popular public cloud platforms including Azure and Amazon Web Services. Progent can help you to plan and manage cost-effective ecosystems that support Windows and Linux operating systems and apps in either cloud-based systems or in hybrid architectures that seamlessly combine physical resources along with public cloud services. To assist you to integrate public cloud services with networks, Progent offers a range of public cloud migration services such as Microsoft 365 Exchange Online integration solutions with on-premises Exchange deployments, Microsoft Azure hybrid cloud integration, Amazon Web Services (AWS) hybrid cloud migration, Amazon Web Marketing Service development and troubleshooting, and Google Cloud Platform (GCP) planning and integration consulting. Progent has over 20 years of experience providing advanced consulting expertise online, and Progent can make sure you complete your cloud migration projects quickly and within your budget.
Progent offers the skills of world-class remote consulting professionals for special projects that small businesses frequently request. Billing rates for longer-term consulting projects are set according to the qualifications of the consultants required. Progent's experience with these important areas of information technology enables clients to complete critical projects within budget and on schedule. Progent's special remote consulting services include:
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Help Desk Expertise
Progent's Call Center programs for small organizations with networks that incorporate UNIX/Linux, Solaris, macOS and OS X, Cisco, or Microsoft technology include comprehensive Help Desk outsourcing, Virtual Help Desk support services, and Call Center process consulting. Progent's Standard Call Center support services are a convenient solution for small companies who don't have the resources to assemble and manage an in-house Help Desk Call Center but who need fast access to an effective Help Desk Call Center with professional telephone assistance as well as the available expertise to escalate the most challenging problems to advanced engineers.Progent's Help Desk Co-management services allow your business to share the load for Help Desk services seamlessly between your in-house IT team and Progent's nationwide pool of certified desktop support engineers and matter experts (SMEs). Progent's shared Help Desk service is a collaborative support solution built around the leading professional services automation (PSA) platform for handling service requests, ticket lifecycle, accountability, progress tracking, and reporting.
Progent's Call Center consulting expertise can support you in creating an effective new Help Desk Call Center or revamping your current one, evaluating or enhancing Help Desk Call Center software to handle the particular needs of your business, or adding temporary phone support personnel to reinforce your in-house Help Desk Call Center team during high-demand scenarios like software migrations, major updates, or installing brand new business software.
Progent's Help Desk team of seasoned information technology experts gives your workers in Appleton Wisconsin quick access to a reliable technical support resource with extensive experience delivering telephone-based consulting and remote troubleshooting for networks powered by UNIX, Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft products. Progent's mission is to give the Help Desk Call Center the reputation as a solid enabler of company efficiency, and Progent's goal is to resolve rather than simply report network problems.
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Applications Support: Education, Development, and Integration
Progent's Applications Experts Group offers remote and in-depth consulting expertise and education in special application areas that include ERP, MRP, custom financial systems, and Customer Relationship Management. Progent also offers consulting expertise, programming, and training for popular Microsoft business applications such as Microsoft CRM, MS Office Project, MS Office Word, and Office Excel. To read more on Progent's expertise, custom programming, and training offerings for UNIX/Linux, Sun Solaris, macOS and OS X, or Microsoft applications, visit Progent's Applications Experts Team.Progent's Apple Mac experts can promote the creative aspect of Apple Mac computing by providing remote help support and training in graphics, sound, and video. Progent's support professionals can provide assistance in a variety of Macintosh creative tools including Adobe Photoshop, Illustrator, InDesign, QuarkXPress, MOTU Digital Performer, Final Cut Pro, and Adobe After Effects. Progent's consultants can also help you with common procedures such as scanning or digitizing audio or video or setting up an audio/video post production facility.
Online Network and Server Monitoring Support
Progent can provide businesses in Appleton Wisconsin remote network and server monitoring services centered around MS System Center Operations Manager IT infrastructure monitoring and reporting, customized by Progent to fit your environment so that your computer maintenance is proactive rather than reactive. By detecting emerging trouble spots before they evolve into network outages, system monitoring can head off inconvenient and expensive network failures. Progent can also provide help with system monitoring products like Nagios and MRTG Graphical Traffic Load Monitor to diagnose UNIX, Linux, Sun Solaris, or Apple macOS and OS X networks, Microsoft systems, or environments that support a combination of platforms.
To get in touch with Progent about urgent remote support with UNIX, Linux, Sun Solaris, or Apple macOS and OS X environments, visit Progent's Urgent Online Help, telephone
Wisconsin State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Wisconsin.
| City | Address | Phone | Link |
| Appleton | 4321 W. College Ave, Suite 200 Appleton, WI 54914 United States |
(920) 843-5180 | Appleton Network Support Services |
| Madison | 6709 Raymond Road Madison, WI 53719 United States |
(608) 416-1444 | Madison Network Support Services |
| Milwaukee | 1345 N. Jefferson Milwaukee, WI 53202 United States |
(414) 800-2060 | Milwaukee Network Support Services |
An index of content::
Private Cloud Hosting for Virtual Data Centers Consultant
ProSight Virtual Machine Hosting Consultant Services
Progent's ProSight Virtual Hosting service combines proven virtual server technology, a state-of-the-art data center, and the support services of Progent's Microsoft-certified consulting team to provide small and midsize businesses with a comprehensive information technology outsourcing alternative that improves network availability and security, eliminates management hassle, and lowers expenses. With Progent's Private Cloud Hosting, a smaller business can have all of its software platforms and key application servers supported within a safe and fault tolerant facility on a fast, non-stop virtual server set up and maintained by Progent's computer support experts.
Trainer Live Online Windows 10
Online Microsoft 365 Excel Training Small Business IT Consulting
Progent offers live online training for a range of client applications and environments such as Office and Microsoft 365 Excel, Word, PowerPoint and Visio plus Acrobat, Photoshop, Crystal Reports, and Microsoft Windows 10 and 8.1. Online instruction provides the advantages of traditional physical classroom instruction, such as instant communication between students and trainers, but eliminates the expenses of transportation and the hassle of trying to accommodate the availability of many students. Offered to individuals or classes of all sizes, Progent's live online instruction allows the teacher to conduct the class from a remote office and the clients can be dispersed throughout an office or across the country. Live online learning deploys powerful teaching mechanisms like virtual white boards, electronic hand-raising, and collaborative desktops. Classes can be short and targeted to specific topics or longer in time and broader in scope.
Technical Support Services SQL Server 2016 Backup
Support SQL Server 2016 and Hyper-V
SQL Server 2016 offers major enhancements in speed, scale, data security, uptime, mobile computing support, and built-in BI. New features include PolyBase for handling relational and non-relational files simultaneously for data warehousing, Jason integration, Row-level Security, Mobile Report Publisher, and seamless management of on-premises and cloud operations and services. Progent's Microsoft-certified consulting team can deliver online and on-premises expertise to help organizations of all sizes to deploy, manage or troubleshoot any version of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with all key Microsoft platforms such as Windows Server, Exchange, SharePoint, Dynamics CRM, Skype for Business, and SCOM.
Microsoft Operations Manager Integration Support
Microsoft Expert Consultant Comprehensive Event Management
Mid-sized businesses can get all the benefits of Microsoft Operations Manager 2007 and have quick availability of Progent's Microsoft and Cisco Premier network consulting professionals. Thanks to Progent's affordably priced IT service programs, mid-size businesses can select a basic co-sourcing package based on Microsoft System Center Operations Manager with network monitoring, proactive warnings, comprehensive reporting, Help Desk support, and online troubleshooting. For companies with mission-critical applications who need non-stop networking, Progent offers a comprehensive round-the-clock outsourcing package. Progent supports Microsoft Operations Manager to provide mid-size business networks world-class reliability, protection and productivity.
Technical Support Services Remote Support
Top Quality Services Remote Network Support
For mid-size companies who need network support, Progent can deliver an array of options such as on-site help, on-line support, phone-based Help Desk, 24x7 support with automatic network monitoring, emergency staffing, site relocation support, software programming, and expert consultation. For medium-size companies in California or other areas covered by Progent's field engineers, Progent provides professional onsite help for fixing technical problems rapidly and economically.
Security Auditing Solaris
Information Technology Consulting Sun Solaris
If your business runs a Solaris environment or a multi-OS IT environment, Progent's CISM and ISSAP-certified consultants can help your whole enterprise in a wide range of security topics including security administration procedures, security architecture and models, access control systems and techniques, applications development security, business processes security, hardware security, telecommunications, infrastructure and web security, and disaster recovery planning. CISM and ISSAP define the basic skills and international standards of knowledge that information security professionals are required to master. These accreditations offer executive management the assurance that consultants who have achieved their CISM, CISSP or ISSAP qualification have the background and theory to deliver world-class security support and engineering services.
Professionals ISA 2006 Firewall
ISA Server 2006 Consultant Services
Microsoft ISA 2006 is a multi-functional gateway that provides a powerful application layer firewall, VPN, and web caching platform for securing the Internet-facing applications of any organization against a broad range of attacks. Progent's Microsoft-certified Internet Security and Acceleration Server 2006 consultants can show you how to plan, cost-justify, pilot, install, configure and support the any edition of ISA Server on your network.
Top Ranked Microsoft Enterprise Mobility Suite Technology Consulting Services
Intune Consulting Services
Progent's Microsoft-certified Intune consultants can assist you to understand the strategic value of adopting Microsoft Intune for managing your web-facing mobile devices including laptops, smartphones, and tablets powered by Windows, Apple iOS, and Android. Progent can help your company to define policies, plan and deploy pilot systems to confirm the appropriateness of Microsoft Intune for your network, install Intune throughout your enterprise, combine Intune with System Center Configuration Manager for single-console change management, and provide ongoing support for your Intune deployment.
Palo Alto Networks Evaluation
Trend Micro Cybersecurity Companies
Progent provides small and medium size companies professional support for Intrusion Protection products and IPsec VPN products from leading firewall and Virtual Private Network security companies such as WatchGuard, Juniper Networks, and SonicWall. Progent can show you how to create a detailed security plan and choose appropriate products from a variety of suppliers to achieve your security objectives while sticking within your budget limits.
IT Consultant SharePoint 2019
SharePoint 2019 PowerApps Troubleshooting
Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online consultants can provide affordable remote and on-premises consulting, application development, and technical support services for businesses of any size who intend to upgrade to SharePoint 2019 or SharePoint Online from legacy releases of SharePoint. Progent can assist you design and carry out an efficient migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that incorporates local and cloud-based resources into a seamless information management solution.
UNIX with Windows Technical Consultant
Emergency Professionals UNIX with Windows
If your business has a UNIX, Linux, or Sun Solaris environment or a mixed-platform computer system, Progent's CISM, CISSP and ISSAP-premier security specialists can help your entire organization in a broad range of security areas including security management procedures, security design and models, access management systems and methodology, software development security, business processes security, physical security, telecommunications, infrastructure and web security, and business continuity preparedness. CISM, CISSP and ISSAP stipulate the basic skills and international standards of knowledge that network security professionals are required to possess. These accreditations provide executive management the confidence that those who have achieved their CISM or CISSP certification have the experience and theory to deliver effective security support and engineering help.
SCVMM 2016 Security IT Consultants
SCVMM 2016 and VMware ESXi Network Consulting
System Center 2016 Virtual Machine Manager (SCVMM 2016) is part of Microsoft's System Center 2016 family of network monitoring and management products and is designed to provide a centralized solution for deploying and managing virtualized fabric and services across hybrid networks that can include on-premises and hosted datacenters and Azure publics cloud resources. Progent's Virtual Machine Manager 2016 consultants can assist organizations of any size with any aspect of building, implementing, and managing a SCVMM 2016 ecosystem. Progent can review your virtualization topology, help you upgrade smoothly from older versions of VMM, develop workflows for creating and installing virtual machines and VM hosts, implement high-availability scale-out clusters, connect your private cloud resources with public cloud services, configure virtual switches, develop and debug PowerShell scripts, and assist you to evaluate the potential business benefits of new capabilities such as Storage Spaces Direct and Host Guardian Service. Progent's virtualization professionals offer advanced Hyper-V consulting and VMware vSphere expertise.
Cisco and Microsoft Certified Small Office Computer Service
System Support Small Office
Progent offers organizations of all sizes world-class network remote or in-person consulting services for networks based on Microsoft Windows technology and Microsoft's .NET servers including Microsoft Exchange Server 2013 and Microsoft SQL Server 2012. Progent's Microsoft and Cisco Certified network consulting experts also can provide security consulting for companies ranging from the small office to the global enterprise.
Engineer Teleworker Solutions
Professionals Teleworker Services
Progent has 20 years of experience assisting small and mid-size companies to design, deploy, tune, administer, and debug IT networks that incorporate a remote workforce.
CISSP Certified Expert Extended Help Desk Technical Support Services
Co-managed Support Desk Remote Troubleshooting
Progent's Co-managed Call Center service makes it possible for your business to share responsibilities for Help Desk support seamlessly between your in-house IT team and Progent's roster of veteran desktop support engineers and subject matter experts (SMEs). Progent's Help Desk Co-management service is a collaborative support solution built around ConnectWise Manage, the top shared professional services automation tool for managing end-user service requests, ticket lifecycle, responsibility, status tracking, and reporting.
Progent Management Security Consulting Firms
Information Technology Outsourcing Companies Progent's Management
Progent's management team consists of industry professionals with years of experience providing computer consulting, troubleshooting, and strategic information system planning to businesses ranging from small offices to Fortune 500 companies. Great support calls for great people, and Progent has put together a management team able to provide customers with the best service value available anywhere.
24x7 Troubleshooting Cisco ASA and VMware
Cisco ASA Firewall with Firepower IT Services
The current ASA 5500-X Family of firewalls with Firepower Services offer significantly more value than Cisco's previous firewalls and have replaced the ASA 5500 and PIX 500 firewalls for new installations. Progent's Cisco-premier CCIE network experts can help you to maintain your legacy PIX or ASA 5500 firewalls and upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist you to plan, deploy, tune, administer and troubleshoot firewall environments built around Cisco ASA 5500-X firewalls with Firepower Services.
Home Based Computer Consultants Telecommuting Job
Work from Cisco Engineers Contract Job
Progent believes that a well architected and executed information system can be a vital piece for accelerating any firm's growth, and Progent follows this credo in our corporate network environment. Progent has built a non-stop virtual office infrastructure that enables our in-house consultants and certified contractors to deliver rapid and efficient support, collaborate easily on complex jobs, and experience professional and private maturity by being a member of a dynamic business culture of self motivation and freedom.
Windows Server 2022 migration Information Technology Consulting
Integration Services Windows Server 2022 Container Image
Progent's certified Windows Server 2022 experts can help your organization to design and implement a cost-effective migration to Windows Server 2022 that features high availability and that is based on an on-premises deployment model or a hybrid deployment model that integrates cloud-hosted Windows Server Online with a datacenter-based installation of Windows Server 2022.
802.11ax wireless controller Support Outsourcing
9800 Series wireless controller Consulting Services
Cisco's Catalyst line of wireless controllers simplify the management of wireless networks by unifying the provisioning and management of wireless APs, tuning wireless throughput by reducing the impact of radio frequency congestion, improving wireless availability with fast auto-failover, and hardening data security by detecting threats and filtering network traffic based on user type and location. Progent can help your business to configure Cisco wireless LAN controllers to manage Wi-Fi networks of all sizes. Progent can help you to administer and debug your current Cisco Wi-Fi solution or carry out an efficient migration to Cisco's modern Wi-Fi controller solutions.
Specialists Microsoft Dynamics GP Migration Planning
Microsoft Dynamics GP System Upgrade Planning Technology Professional
Progent's consultants have delivered support for Dynamics GP and Great Plains ERP software for almost two decades and Progent has provided system integration, software development, training, and troubleshooting since the platform's debut. Progent can provide advanced support for updating out of date Dynamics GP/Great Plains deployments. Progent can assist you to design, validate, and implement an efficient migration from a a legacy release to the newest version of Microsoft Dynamics GP.
24x7x365 Call Desk Sharing Consultant
Computer Engineer Shared Call Center
Progent's Standard Help Desk Services provide a comprehensive solution that manages all facets of online desktop technical support from service requests through ticketing, remote desktop control, status tracking, problem solving, and management reports. Support services are provided at a significant discount from Progent's regular desktop service rates, and Progent can provide the option of rapid on-demand escalation to subject matter experts to resolve challenging problems.
Microsoft Office SharePoint Server 2003 Online Troubleshooting
Office SharePoint Server 2003 Computer Consultant
Progent's Microsoft-certified experts offer organizations of any size consulting, troubleshooting, and development services for SharePoint and SharePoint Online. Microsoft SharePoint is an enterprise platform that uses web-based technology for intelligently coordinating people, teams and data. SharePoint Server offers a central location for your workers or clients to access, manage, share and interact with useful information, files, and software and to interact with one another. Microsoft SharePoint enables faster and more intelligent decisions, more effective access across teams and more economical business processes. Windows SharePoint Services connect employees, clients, workgroups and major tasks with the information they've created in a manner that makes data convenient to find, download and re-use. Progent's SharePoint consultants can assist your organization to manage your existing SharePoint ecosystem or migrate to the current version of SharePoint.
Networking Consultancy Microsoft Certified Partner
Support Outsourcing Certified Microsoft Partner
Progent is a Microsoft Certified Partner and has earned special competencies that include Information Worker Solutions. Microsoft Certified Partners are the elite organizations who receive the highest customer satisfaction and enjoy the closest working relationship with Microsoft. The understanding, skills, and dedication required to earn the status of Microsoft Certified Partner pays dividends to Progent's clients by enabling Progent to offer your company better support for your IT network.
Remote Endpoint Monitoring for Ransomware Configuration
ProSight Next Generation Endpoint Protection Consultants
ProSight Active Security Monitoring is an endpoint protection (EPP) solution that incorporates cutting edge behavior-based analysis tools from SentinelOne to guard endpoint devices and servers and VMs against new malware assaults such as ransomware and email phishing, which routinely evade legacy signature-based AV products. ProSight ASM safeguards on-premises and cloud resources and offers a unified platform to manage the complete threat lifecycle including filtering, identification, containment, remediation, and post-attack forensics. Top capabilities include one-click rollback with Windows Volume Shadow Copy Service and real-time system-wide immunization against newly discovered attacks.
Network Education
Network Skills Transfer
Progent practices knowledge transfer from Progent's support experts to clients. By educating clients to handle problems that are within their scope, Progent can focus on delivering hard-to-find services where Progent has few competitors. Mid-size businesses who utilize familiar freelance service providers or who maintain in-house support personnel benefit when Progent transfers information about critical technology and tested processes to make their networks more reliable, secure, and productive.
Microsoft ISA Server Remote Support
Consulting Services Internet Security and Acceleration Server
Progent's Microsoft-certified ISA Server consulting experts have extensive backgrounds creating corporate security solutions for IT networks with many locations, mobile workers, and line-of-business web-based applications. A Progent ISA Server consultant is ready to help your small or mid-size business design and deploy an installation of Microsoft ISA Server 2004 that meets your information protection requirements without restricting your network.
After Hours wireless VoIP phone integration Integration
wireless IP phone integration Consulting
Progent's Cisco wireless IP phone configuration and troubleshooting consultants can provide online and onsite support to help you build and administer a Cisco wireless IP phone deployment by delivering services that range from debugging the set up of an IP phone or AP to offering project management outsourcing or co-sourcing for modernizing the wireless architecture of a campus.
Microsoft 365 Exchange migration Remote Support Services
Exchange Online Archiving Information Technology Consulting
Microsoft supports transparent hybrid networks that integrate Microsoft 365 and on-premises Exchange deployments. This permits you to have specific mailboxes located on your on-premises datacenter and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified consulting team can assist your organization with any phase of planning, implementing and troubleshooting your hybrid Microsoft 365 Exchange Online deployment. Progent's Exchange specialists can deliver as-needed expertise to help you resolve stubborn technical bottlenecks and also can provide comprehensive project management outsourcing or co-sourcing to make sure your hybrid Exchange initiative is completed on time and on budget.
Network Consultant wireless IP phones and Cisco Unified Communications Manager
Computer Consultants wireless IP phone configuration
Cisco's wireless IP phones are industrial-grade wireless handsets intended for professionals who are on the move within office, warehouse, retail or other venues where management requires portable phones that offer more control, security and ruggedness than is possible with the BYOD (Bring-Your-Own-Device) mode of mobile collaboration. Integration of Cisco's wireless IP phones typically requires that you set up and fine tune many key pieces of your Wi-Fi infrastructure such as access points, routers, wireless LAN controllers, and network management software. Progent's certified consultants can provide remote and onsite assistance to help your organization build and manage a Cisco wireless VoIP phone solution by providing services that can range from troubleshooting the set up of an IP phone or access point to providing project management outsourcing or co-sourcing services for updating the wireless architecture of an entire campus.
NetDocs ndThread Specialists
Consultant Services NetDocs Telecommuters
NetDocuments (NetDocs) is a cloud-based document management system (DMS) built specifically for law practices. Progent can provide online access to NetDocuments experts to assist legal departments and law firms to plan, deploy, administer, tune, or debug a document management system (DMS) solution based on NetDocuments.
Consulting Internal Network Security Inventory
Security Inventory Consulting
Progent offers small organizations a pair of specially designed security inventory packages that include, for a set fee, remotely administered inventory scans of your security profile which are evaluated by certified information security specialists who assess the results of the scan, present objective summaries of your existing network security, and make suggestions for enhancements. Progent has developed two non-overlapping security evaluation scanning packages for external and internal scanning that are priced to meet the budgetary realities of small companies while offering enterprise-class assessments of your network's exposure to attack.
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