UNIX and Linux Phone-based Consulting for
Appleton Small Office Network Systems
For small businesses in Appleton Wisconsin, Progent offers technical support for computer systems based on UNIX, Linux, Solaris, or Apple macOS and OS X or for networks that feature a mix of UNIX-family systems and Microsoft Windows technology. Progent has provided online support to companies in all 50 states in the U.S. (See Progent's client testimonials). In addition, Progent offers the expertise of Cisco CCIE-certified engineers for complex infrastructure problems, plus the assistance of CISSP-certified security engineers to handle high-level security architecture and business continuity planning.
Progent's remote support engineers offer excellent leverage because they have the practical experience and the advanced technology to resolve most network problems quickly. This lowers direct costs because solutions require a smaller number of billable minutes. Online help also avoids the cost of dispatching a consultant to your office. Your organization benefits additionally in incidental costs by minimizing or avoiding network outages and associated losses due to business discontinuity, upset customers and vendors, unproductive workers, and distracted executives.
Progent's billing policy for remote support is designed to stretch your IT service dollar. Progent charges per minute for telephone-based assistance, so you pay just for the support that you actually get. Unlike typical online service firms, Progent imposes no initialization fee or minimum job duration. Progent's per-minute granularity and simple policy for billing eliminate situations where quick repairs manage to turn into substantial bills. Progent's penchant for disposing of technical issues quickly translates into your business spending less cash.
Progent's Remote Technical Support Technologies
Over the years, Progent has fine tuned an arsenal of optimized tools and field-tested methodologies that permit the maximum level of effectiveness for remote consulting and troubleshooting for small and midsize business information networks. Progent offers safe VPN support for VPN gateways from multiple leading sources including Microsoft, Cisco, Juniper/NetScreen, Netscreen and Watchguard. Protected VPN technology permits the experts of Progent's online support team to communicate with your company's system without violating network security.
Progent's proprietary customer support reporting system stores extensive records of all support that Progent's clients have been provided. Progent's staff consultants have the benefit of the history of support rendered to every Progent client by any consultant. This history of trouble tickets and solutions is organized as a conveniently exploitable proprietary database that allows Progent's remote support engineers to share their knowledge company-wide to ensure that the value of Progent's support services improves daily. Progent's high-level accreditations and working associations with important technology companies including Cisco and Microsoft make available additional massive technical support knowledge bases and allow priority response from vendors' internal engineering staff so Progent's online service experts can come up with the most efficient solutions quickly.
Get Remote UNIX/Linux, Sun Solaris, or macOS and OS X Computer Assistance from Progent
To get started with Progent's phone services in Appleton Wisconsin or to learn additional information about Progent's online support programs, contact Progent at
Remote Technical Support Services Provided by Progent
Progent's online technical support experts have advanced credentials in a comprehensive set of disciplines. This broad scope of capability enables Progent's consultants to tackle virtually any problem likely to occur in a small business information system. Certifications earned by Progent consultants in UNIX-family technologies include Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician, Apple ACSA, Apple Certified Support Professional, and Technical Coordinator (ACTC). Cisco credentials awarded to Progent service consultants include Cisco Certified Internet Expert in Routing/Switching and Security, plus Cisco Certified CCNP, CCNA, Security Professional (CCSP), Voice Professional, CCDA and CCDP.
To help businesses with mixed-platform networks, Progent also provides the services of engineers with advanced Microsoft credentials including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Solution Developer (MCSD). Progent's security experts include CISM consultants, CISSP-certified cybersecurity specialists, and CISSP-ISSAP consultants.
Phone-based technical support services Offered by Progent to companies in Appleton include:
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UNIX/Linux, Solaris, and Apple macOS and OS X Expertise
Progent's UNIX, Linux, Solaris, and Apple macOS and OS X phone-based support services address a broad array of computer technology including system infrastructure, messaging systems, system and operational security, UNIX/Linux and Windows integration, VMware products for server hardware economization and simplified administration, and transitioning from older applications to current MS Windows or Linux environments. Progent's group-based approach to solving network issues promotes fast escalation, if necessary, to consultants with task-relevant experience to handle challenging situations. This accelerates repair of critical problems, reduces network downtime, and cuts service costs.Progent's UNIX/Linux support engineers can offer urgent online help for analyzing anomalies within UNIX, Linux, or Solaris systems powered by leading derivatives of UNIX including:
- Apple macOS and OS X
- Solaris
- IBM AIX Operating System
- HP-UX (Hewlett Packard UNIX)
- Berkeley UNIX (BSD)
- SCO
- Silicon Graphics IRIX
- RedHat
- SUSE
- Debian GNU/Linux
- Slackware
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Contact a Cisco CCIE for High-level Infrastructure Problem Solving
The Cisco Certified Internetwork Expert (CCIE) credential is the premier accreditation for network engineers, and certifies a consultant's networking knowledge at the expert level. CCIEs can deal with the most complex problems occurring in network infrastructure design, installation, administration, security, and troubleshooting. Cisco CCIEs work closely with Cisco's in-house support staff in analyzing anomalies with Cisco IOS network management tools and developing workarounds or locating software patches. Cisco qualified CCIEs represent an excellent value since their broad experience permits them to fix even the most difficult problems rapidly. In typical cases, less qualified service providers can wrestle for hours or days with the same tasks that a CCIE can resolve in a few minutes.
Few service organizations make CCIEs available to help small and medium sized companies. Progent can provide quick telephone contact with a CCIE so you can receive immediate assistance for serious network infrastructure problems that are lowering business efficiency but are not within the experience of your local computer support personnel. Progent's CCIE support experts can communicate with your computer system by means of advanced on-line support tools in order to perform efficient, safe, and economical analysis and repair.
Progent's Cisco CCIEs can provide expertise in the entire range of Cisco's market leading selection of connectivity devices including PIX 500 Firewalls and ASA 5500 Series Firewalls, the Catalyst Firewall Services Module (FWSM), secure high-speed and integrated services (IS) routers, Aironet wireless access points and bridges, Cisco Meraki cloud-managed APs, wired and wireless Voice phones and systems, Catalyst family switches, as well as Virtual Private Network solutions.
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Certified Microsoft Windows Support
Progent's Microsoft-expert remote service engineers can provide computer repair and consulting assistance for the complete line of Microsoft server technologies. Progent is a Microsoft Certified Partner and can provide your organization the expertise of support engineers who can assist you with a broad range of technology support such as
Windows Server 2012 R2 integration,
Windows Server 2008 R2 installation,
MS Exchange 2019 planning and configuration,
MS Exchange 2016 migration, Microsoft Exchange 2013 consulting,
Exchange 2010 monitoring and support,
SharePoint Server 2016 migration and hybrid integration consulting services,
SharePoint 2019 design and configuration, Microsoft Teams integration, Skype for Business Server planning and deployment support, Lync Server 2013 integration and Microsoft Office Communications Server troubleshooting, Microsoft Forefront TMG 2010 management and ISA Server 2006 maintenance, Microsoft SQL Server 2019 planning and deployment consulting, Microsoft SQL Server 2017 consulting, Microsoft SQL Server 2016 integration and development, and SQL Server 2014 support,
Systems Center Operations Manager resource monitoring,
Project Server planning,
SBS Server 2011 support, and
Windows Essentials cloud integration.
Progent in addition can deliver a full array of online PC desktop support and troubleshooting services including Windows 7 migration support, moving to 64-bit workstation software, integrating Microsoft Office 2010, and automating PC desktop image creation.
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CISM and CISSP Premier Network Security Engineers
Progent's certified CISSP, ISSAP, and CISM security consultants can provide a variety of system protection services to bolster the immunity of your UNIX/Linux, Sun Solaris, Mac or Windows network against assaults or assist your business to recover quickly following a serious penetration. Security consulting services offered by Progent include: in depth security audits using utilities such as GFI LANguard NSS, NMAP Port Scanner, and products from Solar Winds tools and Hydra; fast cleanup after malicious attacks; installing firewalls; building secure mechanisms for remote and mobile communication; defending your email infrastructure from spam and directory harvest attacks; and establishing 24x7 network monitoring.
- Hybrid Cloud Solutions
Progent can provide advanced online support to help companies of any size connect their networks with leading public cloud platforms such as Azure and Amazon Web Services (AWS). Progent can assist you to design and manage cost-effective ecosystems that support Windows and Linux operating systems and apps in either cloud-centric systems or in hybrid architectures that combine physical IT assets along with public cloud services. To help you to incorporate public cloud services with physical datacenters, Progent can provide a range of cloud integration support services that include Office 365 Exchange Online integration solutions with on-premises Exchange deployments, Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) hybrid cloud integration, Amazon Web Marketing Service development and troubleshooting, and Google Cloud Platform (GCP) integration expertise. Progent has more than two decades of background delivering high-level consulting services remotely, and Progent can make sure you complete your cloud migration projects quickly and within your budget.
Progent can provide the services of seasoned online consulting experts for contract IT projects that small businesses frequently request. Billing rates for ongoing development or consulting tasks are set according to the level of expertise of the engineers required. Progent's experience with these special areas of computer technology allows clients to complete critical initiatives within budget and on schedule. Progent's special remote engineering solutions include:
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Call Center Support
Progent's Call Center service options for small organizations with networks based on UNIX/Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft technology include full-service Call Center outsourcing, Virtual Helpdesk services, and Call Center process consulting. Progent's Standard Help Desk Call Center services are ideal for small companies who lack the resources to support an in-house Help Desk Call Center but who need fast communication with an efficient Help Desk with proficient telephone assistance plus the in-depth expertise to escalate the most challenging trouble tickets to high-level engineers.Progent’s Help Desk Co-management services make it possible for your business to split the load for Help Desk services seamlessly between your in-house IT staff and Progent's nationwide pool of seasoned technical support engineers and subject matter experts. Progent’s Co-managed Help Desk service is an advanced support solution based on the leading PSA tool for managing service requests, ticketing, responsibility, progress tracking, and metrics.
Progent's Help Desk Call Center consulting support can guide you in establishing an effective new Help Desk or improving your established organization, identifying or enhancing Call Center software products to handle the special requirements of your business, or adding occasional phone support staff to supplement your in-house Call Center resources during unusually busy events like software transitions, major updates, or rolling out brand new business software.
Progent's Help Desk staff of seasoned information technology consultants gives your computer users in Appleton Wisconsin fast communication with a reliable network service group with substantial experience providing phone help and remote repair service for networks based on UNIX, Linux, Solaris, macOS and OS X, Cisco, or Microsoft components. Progent's focus is to earn the Help Desk Call Center the reputation as a key driver of company productivity, and Progent's goal is to solve and not just record technical problems.
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Business Applications Services: Training, Custom Programming, and Integration
Progent's Applications Consulting staff can supply remote advanced engineering expertise and training in specific application fields that include Enterprise Requirements Planning, Manufacturing Requirements Planning, customizing accounting packages, and CRM. Progent also offers expertise, custom development, and training for popular Microsoft business applications such as CRM, MS Project, Microsoft Word, and Excel. For additional information concerning Progent's consulting, programming, and education services for UNIX/Linux, Solaris, Apple macOS and OS X, or Microsoft applications, go to Progent's Business Application Experts Group.Progent's Mac professionals can support the imaginative facets of Mac systems by delivering phone-based help support and training in graphics, sound, and motion video. Progent's consultants can provide help in a variety of Apple Mac applications including Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, Apple Final Cut Pro, Apple Motion, and After Effects. Progent's Mac experts can also assist you with special procedures such as scanning or digitizing audio/video or configuring an audio/video post production lab.
Online Network and Server Monitoring Support
Progent offers businesses in Appleton Wisconsin online network and server monitoring services powered by MS Operations Manager network monitoring and reporting, adapted by Progent to accommodate your business so your IT support is proactive rather than reactive. By detecting potential trouble spots before they evolve into crashes, system monitoring can avoid disruptive and costly information system crises. Progent can also provide help with network monitoring products such as Nagios and MRTG Graphical Traffic Load Monitor to analyze UNIX/Linux, Solaris, or macOS and OS X environments, Windows systems, or environments based on a variety of operating systems.
To contact Progent about urgent phone-based assistance with UNIX, Linux, Sun Solaris, or Apple macOS and OS X computer systems, go to Progent's Urgent Remote Support, phone
Wisconsin State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Wisconsin.
| City | Address | Phone | Link |
| Appleton | 4321 W. College Ave, Suite 200 Appleton, WI 54914 United States |
(920) 843-5180 | Appleton Network Support Services |
| Madison | 6709 Raymond Road Madison, WI 53719 United States |
(608) 416-1444 | Madison Network Support Services |
| Milwaukee | 1345 N. Jefferson Milwaukee, WI 53202 United States |
(414) 800-2060 | Milwaukee Network Support Services |
An index of content::
Online Power BI Training Outsourcing IT Support
Training Professional Live Online Microsoft Access
Progent's webinar training classes provide small businesses the affordability, convenience, and versatility of online seminars and the effective training methods of expert instructors who utilize sophisticated technology to emulate real-time, interactive classrooms. Progent offers remote education for popular desktop applications including elements of Microsoft Office such as Excel, Word, Access, and Project: MS Dynamics business accounting and management solutions such as Microsoft Dynamics GP (Great Plains); plus additional popular desktop applications such as Adobe Photoshop, Acrobat Writer, and Crystal Reports.
Microsoft Exchange Server Technical Support Services
Exchange Server Consulting Services
Progent's Microsoft-certified consultants have 20 years of background planning, integrating, and maintaining messaging systems for clients in the and throughout the U.S. Progent provides affordable Microsoft Exchange Servers consulting services to ensure that your email system offers compliance, high availability, easy access for remote and mobile users, time-saving management utilities, and seamless integration with telecommunications. Progent offers expertise and integration services for Microsoft Exchange 2016 Server, Microsoft Exchange 2013 Server, Microsoft Exchange 2010 Server, Exchange 2007, Exchange 2003, and Exchange 2K. Progent can also assist small or mid-size companies to migrate to Microsoft Exchange 2016 Server or Microsoft Exchange 2013.
Microsoft Consultant Skype for Business and Quality Dashboard
Skype for Business 2019 Consultancy
Lync Server 2010 supports Instant Messaging, Presence, audio and video conferencing, desktop sharing, as well as VoIP and public switched telephone network (PSTN) voice communication. Lync Server 2010 can enhance the capability of Microsoft Exchange Server, SharePoint and Office desktop or Office 365 and streamlines management through integration with Active Directory. Lync can also cut capital and operational costs by eliminating VoIP equipment and subscription fees, PBX systems, or conventional video conferencing solutions. Progent's certified IM and Presence experts offer remote and on-premises support services to assist your company to manage and repair your current Lync Server 2010 deployment or evaluate the advantages of upgrading from Lync to Skype for Business, which is Microsoft's renamed and revamped version of the product. Progent can also help your organization to plan and execute a smooth Skype for Business migration.
Security Services Juniper J4350 Router
Remote Juniper J Series Firewall Firewall Configure
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Open Now Consulting Microsoft Virtual Server 2005
Professionals MS Microsoft Virtual Server
Microsoft Virtual Server, run on the Microsoft Windows Server 2003 platform and powered by technology originally developed by Connectix, provides the power necessary to accomplish server consolidation, software migration, and server quarantine projects via virtualization techniques in an enterprise-class computing environment with high expandability, manageability, and fault tolerance. Microsoft has targeted Virtual Server 2005 at companies wishing to improve ROI in application development and testing, upgrading from legacy line-of-business applications, and server consolidation. Progent's professional Virtual Server experts can assist your business to evaluate and deploy MS Virtual Server.
MS SQL Server 2008 Integration Support
Top SQL 2008 Analysis Services Services
Progent's Microsoft-Certified SQL consultants can provide a range of services to help small and midsize businesses to design, deploy, manage, and repair SQL Server 2008 solutions in order to get the optimum business advantage from Microsoft's state-of-the-art information management technology. In addition, Progent can provide consulting expertise for system infrastructure, enterprise-wide protection, and software development to increase the business value of your computer network.
ISA 2004 Server Help and Support
ISA 2004 Server Network Engineer
Progent’s Microsoft certified professionals offer small and midsize companies consulting services for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront Threat Management Gateway and ISA Servers include a full featured application-layer aware firewall that can secure your IT system from attack by outside and internal threats. Forefront Threat Management Gateway and ISA Server perform thorough inspection of Internet protocols such as Hypertext Transfer Protocol, which allows these products to detect many attacks that can get by ordinary firewalls. The integrated firewall and VPN architecture of Forefront TMG and ISA Server permit stateful filtering and monitoring of all VPN traffic. ISA Servers are the centerpiece of Microsoft's network security initiative, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security consultants can help you enhance your network protection through expert planning and integration of Forefront Threat Management Gateway and Microsoft ISA Servers. Progent's Microsoft engineers can assist your company to deploy Microsoft Forefront Threat Management Gateway 2010, maintain all versions of ISA Server, or upgrade smoothly from ISA Server to Microsoft Forefront TMG.
ransomware data restore Technology Professional
Consultancy ransomware business recovery
Progent's experienced ransomware recovery experts can assist your business to rebuild a network damaged by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Egregor.
Consultant Services CRISC Risk and Information Systems Control
CRISC Certified Network Risk and Information Systems Control Architect Services
Progent can provide the services of a CRISC-certified risk management consultant to assist you to plan and deploy an enterprise risk management solution following leading practices promoted by CRISC and crafted to align with your organization's risk appetite, business goals, and IT budget.
Top Rated System Center 2016 Cloud Integration IT Services
SCSM 2016 Consultant
Progent's Microsoft-certified consultants have over a decade of background designing, deploying, enhancing and repairing System Center Operations Manager environments and offer companies of any size advanced online or on-premises consulting services for SCOM 2012. Progent can assist your company to design an architecture for System Center 2012 Operations Manager servers that delivers the performance and resilience required to monitor your datacenter efficiently, whether your infrastructure are onsite, in the cloud, or a hybrid environment. Progent can also help you to import and set up System Center 2012 Operations Manager management packs according to leading practices for tracking network infrastructure and both Microsoft and third-party applications and services. Also, Progent can deliver responsive online or onsite troubleshooting to assist you to fix serious issues detected by Microsoft SCOM 2012.
Unified Single Number Reach Integration
Cisco Experts Jabber Screen Sharing Consulting
Progent's Jabber consultants offer remote or onsite support to assist organizations of all sizes to design, implement, maintain, upgrade or troubleshoot Cisco Jabber solutions and Cisco Unified CM infrastructure. Progent can provide advanced support for all the technologies that go into building an end-to-end Cisco Jabber solution such as Cisco network devices and management tools, Microsoft Office apps, Windows and Mac desktops, Apple iOS and Google Android smartphones, SIP trunking, WiFi systems, cyber security, cloud integration, telepresence systems, PBX systems, disaster recovery preparedness, and other components of a modern collaboration ecosystem.
ISA Server Support
Microsoft Proxy Server Consultant
Progent's certified ISA Server 2004 consultants have long backgrounds with Internet Security and Acceleration Server configuring ISA Server-based security solutions for information systems with multiple sites, mobile workers, and line-of-business eCommerce applications. Progent's ISA Firewall experts can help your company in designing and deploying an installation of ISA 2000 Server or ISA 2004 Server that meets your information protection requirements without adversely restricting your IT system accessibility. Progent's consultants can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or any up-to-date editions of Internet Security and Acceleration Server.
Consulting Services NetApp MetroCluster and FlexPod
NetApp MetroCluster Disk Pools Specialist
NetApp MetroCluster is a high-availability and disaster recovery platform that uses failover storage clustering along with replication to provide rapid, zero RPO disaster recovery (DR) between sites that are as far as 185 miles (300km) apart. Progent's roster of veteran IT experts can assist your business to plan, configure, administer, update, test and repair a disaster recovery system based on NetApp MetroCluster. Progent can assist you to select an architecture for your MetroCluster deployment that meets your functional needs and IT budget. Progent can ensure you adhere to leading practices for configuring your MetroCluster solution by providing guidance with procedures such as assigning shelf IDs, arranging aggregate layout, provisioning volumes, setting up Data ONTAP configuration replication service, provisioning switches, implementing a tiebreaker mechanism, setting up a configuration replication network between your peered clusters, and testing your disaster recovery system to verify compliance with information assurance standards and regulatory requirements.
Support and Setup Helpdesk for Remote Workforce
24-7 Technology Consulting Helpdesk for Telecommuters
Progent has 20 years of experience assisting small and mid-size companies to plan, install, optimize, administer, and troubleshoot computer networks that support at-home workers.
Microsoft SQL Server Applications Consulting
SQL Server Capacity Planning Contract Programmer
Microsoft SQL Server 2000 is a rich, web-aware database and data analysis solution that opens the door to the rapid development of cutting-edge enterprise-class programs that can provide your business a significant competitive edge. Microsoft SQL Server 2000 provides core support for XML and the ability to communicate across the Internet and outside the firewall. The experience of Progent's Microsoft-certified SQL Server 2000 consultants, with an average of more than over 10 years of work supporting Microsoft integration, assures you success in planning, installing and managing Microsoft SQL Server applications that are seamlessly integrated with other applications based on Microsoft's .NET environment.
Top Amazon Marketplace Web Service development Integration Firm
Top Amazon MWS Development Firms
Amazon Marketplace Web Service is a collection of APIs that enables Amazon sellers to streamline their operations by automating key sales functions such as listings, orders, payments, fulfillment, and finances. By tapping into Amazon's vast online selling environment and automating their sales, vendors can expand their reach, lower their operating costs, accelerate response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service consultants can work with your development staff and provide application programming, workflow integration, project management support, and training to help you cut development time and costs and get to market quickly.
Professionals At Home Workforce Helpdesk Services
Remote Employees Helpdesk Online Technical Support
Progent can provide small and medium-size businesses supplemental or comprehensive Help Desk call center support for at-home employees.
scom 2016 Operations Management Suite integration Consultant
scom 2016 management servers IT Consulting
System Center 2016 Operations Manager is designed to ensure top performance and maximum availability for key workloads by offering unified, cross-platform tracking of physical and virtual infrastructure installed throughout on-premises systems and cloud environments. Progent's consulting team can provide world-class online and onsite expertise to help organizations of any size to design, integrate, tune, enhance and troubleshoot SCOM 2016 solutions. Progent can help you to migrate to SCOM 2016 from earlier releases of Operations Manager or from different IT infrastructure monitoring platforms, or combine multiple monitoring tools into a cohesive infrastructure management solution. Progent can also show you how to expand your Operations Manager 2016 environment to include infrastructure hosted on public clouds including Microsoft Azure and Amazon AWS.
Catalyst Switch LISP Network Consulting
Catalyst 3560 Switch Network Consulting
With the Catalyst line of switches for small and mid-size companies, Cisco allows organizations to realize all the benefits of adding intelligent services into their networks. Cisco's Catalyst switch technology allows you to deploy capabilities to make your IT network sufficiently robust to accommodate time-critical requirements, scalable to facilitate growth, safe enough to protect confidential data, and capable of prioritizing and controlling traffic flows to streamline system operations. Progent's CCIE and CCNP certified consultants can show you how to select and integrate Cisco Catalyst switches that make sense for your company. Also, Progent's CISA certified security consultants can show you how to develop a strategic protection plan and set up Cisco Catalyst switches so they powerfully support your security policies. Cisco Catalyst switches that Progent supports include the Cisco Catalyst Express 500 switches, Catalyst 3750 switches, Cisco Catalyst 4900 switches, and Cisco Catalyst 6500 Series Switches.
Service Desk Sharing Online Support Services
24-7 Virtual Help Desk Network Consultant
Progent's Microsoft and Cisco authorized Consultants offer several ways to help mid-size and large businesses create a cost-effective and productive internal Network Support Help Desk. Progent's help desk consulting services include Return on Investment analysis, process analysis and enhancement, executive reporting, education of internal personnel, and documentation of processes. Progent's Software Selection and Integration Support Services help organizations sift through the numerous high-quality Help Desk software packages available and determine which products may be excessively costly, miss key capabilities, or align poorly with your company's business goals. Progent also offers temporary staffing for organizations who want to reinforce their internal Help Desk team for occasional projects or to substitute for absent or indisposed personnel.
ProSight infrastructure documentation management Consultant Services
24x7x365 Consulting ProSight infrastructure documentation management
ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to create, maintain, retrieve and protect information related to your network infrastructure, processes, business apps, and services. You can instantly find passwords or serial numbers and be warned automatically about upcoming expirations of SSL certificates or domains. By updating and organizing your IT documentation, you can save as much as half of time spent searching for critical information about your IT network. ProSight IT Asset Management includes a centralized location for holding and collaborating on all documents related to managing your business network such as standard operating procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and relating IT data. Whether you’re planning enhancements, performing maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the information you need the instant you need it.
CRISC Certified Information Risk and Information Systems Control Officer Consultant Services
CRISC Certified Risk and Information Systems Control Auditor Consulting Services
Progent can provide the services of a CRISC-certified risk management consultant to help you to design and deploy an enterprise risk management strategy following best practices promoted by CRISC and geared to align with your organization's risk tolerance, business objectives, and budgetary guidelines.
Nationwide Support Small Business Network Consultants
Nevada Small Business Network Consulting Firms
Progent’s Technical Response Center provides affordable national after-hours online assistance for networks powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Premier service professionals offer extended hours telephone help and online secure network access to troubleshoot and resolve network problems rapidly and economically.
Branch Offices IT Services
Branch Office Online Troubleshooting
Years of experience providing Microsoft expertise and Cisco network consulting has enabled Progent to develop a unique capability for serving branch offices that need network help with the responsiveness common to with small firms but which includes effective communications, complete documentation, and compliance with corporate IT protocols. If your enterprise has a remote office located anywhere in California or any region covered by Progent's engineers, Progent can provide a broad range of onsite and remote IT consulting services and system architecture expertise.
Telecommuting Outsourcing IT Support
Desktop VPN IT Service
Progent's remote access and smartphone synchronization experts can help you to plan and configure connectivity solutions for off-site desktops, notebooks, and wireless handhelds so they integrate tightly with your information network, enabling you to improve the efficiency of your off-site workers.
Engineer Access Report
Programming Firm Software
For custom application development, Progent can provide programming experts to write business applications in areas such as commercial transaction webs, web site design, Microsoft Business Solutions products such as Great Plains Software accounting system, and specialized management reports based on Crystal Reports, Access Report, or FRx Reports. Progent’s experts can use Microsoft IIS to build custom eCommerce solutions powered by Microsoft ASP.NET. Also, Progent can provide expertise in a wide range of custom program development environments including SQL Server and Delphi. For custom e-Commerce programming, Progent also can provide expertise in custom Access, custom Visual Basic, custom Excel, and any other specialized development based on any Microsoft development platform.
Security Consultancies Juniper Junos Configuration
Juniper Junos Management Security Services
Progent's Juniper-authorized network consultants can assist you to design and deploy Juniper Firewall/VPN platforms, enhance and support your infrastructure, and migrate efficiently from outdated products to the latest versions. Progent's Junos OS engineers can also offer support for Juniper's premier network control software to help you to streamline the administration and improve the protection of your Juniper VPN devices and firewalls. Progent also has extensive background maintaining Juniper's NetScreen OS and ScreenOS software productss and can assist you maintain networks that incorporate a combination of Juniper's OS platforms.
Security Contractor Juniper Junos Configuration
Juniper Junos Management Cybersecurity Organizations
Progent's Juniper-authorized network consultants can assist you to plan and deploy Juniper Firewall and VPN technology, enhance and troubleshoot your network infrastructure, and migrate smoothly from outdated equipment to current releases. Progent's Junos OS consultants can also offer support for Juniper's flagship network control software to help your business to streamline the administration and strengthen the protection of your Juniper VPN appliances firewalls, and routers. Progent also has extensive background supporting Juniper's NetScreen OS and ScreenOS software platforms and can assist you maintain networks that incorporate a combination of Juniper's OS platforms.
Microsoft Project Server 2013 Technology Consulting Services
Award Winning Project Server 2013 Applications Consultants
Progent's Microsoft consultants offer advanced support in deploying, operating and troubleshooting any edition of Microsoft Project, Project Server, and Microsoft Project Online and can provide a wide range of cost-effective online support services based on industry best practices to assist businesses of all sizes to receive all the advantages of this powerful project management solution. Consulting support available from Progent include system design, software configuration and upgrades, strategies for safe file and status sharing among local and offsite users, network optimization, and specialized webinar training classes.
Microsoft Exchange 2010 Migration Professionals
Exchange Server 2010 Upgrade Engineers
Progent's Microsoft-certified engineers can provide affordable online and on-premises help to carry out your upgrade to Exchange 2010, generate comprehensive documentation of your upgraded email environment, educate your IT staff and users to get them up to speed rapidly on Microsoft Exchange Server 2010, and offer continuing management consulting and technical help. Progent can also assist you to migrate from Exchange Server 2010 to Exchange 2013 or Exchange Server 2016.
At Home Employees Data Protection Network Consultants
At Home Workforce Data Protection Support
Progent can help small and mid-size companies to design, implement, test and manage backup systems required for teleworkers.
SharePoint and Mac Online Technical Support
Excel for Mac Remote Consulting
Microsoft Mac Office allows Mac users to run the industry's most popular office productivity applications. Progent's Apple-certified Mac consultants can show you how to set up Mac Office on a multi-vendor environment that incorporates Apple OS X and Windows-powered platforms so that Macintosh users can access the latest features in Microsoft Word, Excel, PowerPoint and Entourage in order to share information and network resources with co-workers who run Windows. Progent's consultants have expertise with both Apple Macintosh and Windows technology and can support networks that mix Apple Macintosh with Windows systems with extensive resource sharing, or networks which intentionally limit collaboration between Apple Mac and Windows users.
Part-Time CIO Online Consulting
CIO Support Services
Progent offers the part-time assistance of a veteran Chief Information Officer who can provide strategic direction to assist your company select and support IT technology to meet your present needs and that can be a firm foundation for your future growth. Progent's part-time CIO services offer economic leverage to companies trying to optimize the impact of their IT expenditures but who are unable or hesitant to add another executive-level manager to their full-time staff. Since Progent is vendor-agnostic, with a sizable staff of engineers certified to support all major OS platforms and networking technologies plus a wide selection and application software, Progent is in an ideal situation to provide objective advice along with expert technical help for building and maintaining information systems that match the special needs of your organization.
Article IT Outsourcing Best Practices
White Papers IT Outsourcing Examples
Progent’s IT outsourcing packages provide economical computer support for mid-size organizations. Whether it involves planning system infrastructure, setting up an in-house Help Desk or outsourcing a one, deploying an updated email platform, monitoring your network, or developing a web-based eCommerce application, outsourcing your network engineering services can reduce expenses and eliminate risks, permitting IT support expenses to increase in a more moderate and controlled fashion than is feasible by assembling a bulky, all-purpose internal network support staff. Progent’s Outsourcing White Paper and flyers tell you how Progent can enable you to build a secure and highly available system architecture for your critical Windows-based applications such as Windows 2008, Exchange Server, and SQL Server 2008.
24x7 Online Technical Support Catalyst Switch LISP
CCNP Certified Catalyst 3560 Switch Configuration
Progent's Cisco-certified CCIE experts can help your business to configure, manage, update, optimize and troubleshoot Cisco Catalyst switches. Progent can also help your business to enhance the security and compliance of Catalyst switches and move smoothly from legacy switches to modern devices.
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