Immediate Remote Help for Appleton Wisconsin UNIX, Linux, or Solaris SystemsFor small and midsize businesses in Appleton Wisconsin, Progent provides help for information systems powered by UNIX, Linux, Sun Solaris, or macOS and OS X or for environments that feature a combination of UNIX-family systems and Windows platforms. Progent has delivered online troubleshooting to businesses in every state in the United States. (See Progent's client recommendations). Progent also offers the expertise of Cisco CCIE engineers for complex infrastructure problems, as well as the services of CISA and CISM-certified security consultants to help with advanced security architecture and business continuity preparedness.

Progent's online support services represent excellent leverage because they have the practical experience and the sophisticated technology to resolve most network issues rapidly. This reduces direct expenses since service calls take up fewer billable minutes. Remote support also avoids the expense of sending an engineer to your office. Your company saves even more with incidental expenses by reducing or avoiding system downtime and related costs resulting from business disruption, disgruntled clients, unproductive workers, and de-focused management.

Progent's pricing policy for remote support is designed to stretch your IT service investment. Progent charges on a per-minute basis for telephone-based assistance, so you are charged just for the services that you actually get. In contrast to typical remote service companies, Progent imposes no startup fee or minimum payments. Progent's one-minute billing unit and clean policy for pricing avoid situations where fast repairs somehow turn into large tabs. Progent's skill at handling technical issues quickly results in your business saving money.

Progent's Remote Service Technologies
Over time, Progent has fine tuned a collection of optimized technologies and proven processes that allow the maximum degree of efficiency for online technical support and repair for small business IT systems. Progent provides secure Virtual Private Network support for gateways from multiple popular companies including Microsoft, Cisco, Juniper, Netscreen and Checkpoint. Secure VPN technology enables the consultants of Progent's online support team to access your environment without compromising corporate security.

Progent's powerful technical support database system keeps extensive records for the support that Progent's customers have received. Progent's authorized consultants have access to the specifics of assistance provided to each client by every Progent consultant. This archive of problems and responses is structured as a conveniently accessible internal knowledge base that allows Progent's remote support professionals to communicate their knowledge with the whole team to ensure that the quality of Progent's support improves daily. Progent's advanced accreditations and close associations with major technology companies including Cisco and Microsoft make available other vast technical support knowledge bases and permit fast response from manufacturers' internal engineering staff so Progent's online service experts are able to determine optimal solutions quickly.

Initiate Online UNIX/Linux, Solaris, or Apple macOS and OS X Computer Assistance from Progent
To access Progent's phone support in Appleton Wisconsin or to learn additional information about Progent's phone support programs, call Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If your company has an urgent need for IT help, go to Immediate Urgent Support.

Remote Support Services Provided by Progent
Progent's remote support engineers offer advanced credentials in an extensive set of technologies. This broad scope of IT skills permits Progent's consultants to address virtually any crisis likely to occur in a small or midsize business network. Credentials awarded to Progent engineers in UNIX/Linux platforms include Sun SCNA and SCSA for Solaris, Red Hat RHCE, Red Hat RHCT, Apple ACSA, Support Professional (ACSP), and Technical Coordinator (ACTC). Cisco credentials earned by Progent service consultants include Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified CCNP, CCNA, Security Professional (CCSP), Voice Professional (CCVP), and Design Associate.

To provide assistance to clients with multi-platform environments, Progent also offers the skills of consultants who have high-level Microsoft credentials such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). Progent's security engineers include Certified Information Security Manager (CISM) consultants, CISSP network security specialists, and CISSP-ISSAP consultants.

Remote support available from Progent to companies in Appleton include:

Special Support Programs Offered by Progent
Progent can provide the services of world-class remote consulting professionals for contract IT projects that small businesses often need. Progent's charges for ongoing development or consulting projects are set based on the level of expertise of the engineers required. Progent's experience with these important areas of computer technology enables clients to complete critical projects economically and on schedule. Progent's project-based remote consulting services include:
  • Call Center Support
    Progent's Help Desk service options for small and midsize companies with networks based on UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft platforms include comprehensive Call Center outsourcing, Virtual Helpdesk support services, and Helpdesk process consulting. Progent's Standard Help Desk services are well suited for small organizations who don't have the budget to assemble and manage an internal Help Desk but who need quick access to an effective Help Desk with professional phone support as well as the in-depth expertise to escalate the most challenging tasks to high-level engineers.

    Progent's Help Desk Co-management services allow your business to share responsibilities for Help Desk services transparently between your IT team and Progent's large roster of veteran technical support engineers and subject matter experts. Progent's Co-managed Help Desk service is an advanced support solution based on the top PSA platform for handling service requests, ticketing, accountability, progress tracking, and metrics.

    Progent's Help Desk consulting support can support you in creating an effective new Help Desk or improving your current one, evaluating or customizing Help Desk Call Center software products to handle the special demands of your business, or adding occasional online personnel to reinforce your internal Call Center team to handle high-demand events such as software migrations, major upgrades, or installing brand new business software.

    Progent's Help Desk staff of seasoned network experts offers your clients in Appleton Wisconsin instant assistance from a reliable support group with substantial background offering phone consulting and online repair service for networks that incorporate UNIX, Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft products. Progent's concentration is to give the Help Desk recognition as a key contributor to business success, and Progent's policy is to resolve and not simply document network issues.

  • Business Applications Support: Education, Custom Development, and Integration
    Progent's Applications Consulting Team can supply online and in-depth consulting expertise and education in key application areas including ERP, Manufacturing Requirements Planning, custom programming for accounting packages, and Customer Relationship Management (CRM). Progent also can provide consulting, programming, and training for familiar Microsoft applications including Microsoft CRM, Microsoft Office Project, Microsoft Word, and Microsoft Office Excel. To find out more information concerning Progent's consulting, custom programming, and education offerings for UNIX/Linux, Solaris, macOS and OS X, or Microsoft applications, go to Progent's Business Application Experts Services.

    Progent's Mac professionals can nurture the imaginative elements of Macintosh systems by providing remote consulting support and education in graphics, audio, and video. Progent's support professionals offer expertise in a variety of Mac programs such as Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, MOTU Digital Performer, Final Cut Pro, Apple Motion, and After Effects. Progent's consultants can also help you with specific jobs such as scanning or digitizing audio or video or configuring an audio/video production facility.

    Remote Network and Server Monitoring Support
    Progent can provide businesses in Appleton Wisconsin remote computer system monitoring services centered around MS Operations Manager IT infrastructure monitoring, customized by Progent for your environment so your computer maintenance is proactive rather than reactive. By uncovering potential problems before they result in full-scale emergencies, automated monitoring can ward off stressful and costly network breakdowns. Progent can also deploy network monitoring tools like Nagios and MRTG to analyze UNIX, Linux, Sun Solaris, or Apple macOS and OS X environments, Microsoft networks, or environments that incorporate a variety of operating systems.

How Your Appleton Wisconsin Company Can Contact Progent's Remote Technical Support Experts
To contact Progent about urgent phone-based help with UNIX/Linux, Sun Solaris, or macOS and OS X networks, visit Progent's Emergency Phone-Based Support, call 1-800-993-9400, or see Contact Progent.

Wisconsin State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Wisconsin.

Onsite IT Consulting
Progent locations in Wisconsin State

City Address Phone Link
Appleton 4321 W. College Ave, Suite 200
Appleton, WI 54914
United States
(920) 843-5180 Appleton Network Support Services
Madison 6709 Raymond Road
Madison, WI 53719
United States
(608) 416-1444 Madison Network Support Services
Milwaukee 1345 N. Jefferson
Milwaukee, WI 53202
United States
(414) 800-2060 Milwaukee Network Support Services




An index of content::


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    Progent's Citrix-certified engineers can assist you to evaluate the business advantages of XenServer and other Citrix products, and can assist your IT organization to plan, test, implement, troubleshoot, and support a XenServer installation. Progent can in addition assess your existing XenServer deployment and help you to enhance resource utilization, performance, protection, availability, and recoverability.

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    SQL Server 2016 offers major improvements in performance, capacity, security and compliance, availability, mobile computing integration, and integrated BI. Innovations include PolyBase for handling relational and non-relational files simultaneously for big data applications, Hadoop support, Always Encrypted mode, Mobile Report Publisher, and centralized management of on-premises and cloud resources. Progent's Microsoft-certified consulting team can deliver remote and onsite support to assist organizations of any size to configure, manage or troubleshoot any edition of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with all core Microsoft technologies including Windows Server, Exchange Server 2016, SharePoint, Dynamics CRM, Skype for Business, and SCOM.

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    Microsoft SQL Server 2005 delivers powerful, standardized tools to computer experts as well as to information workers, reducing the difficulty of creating, integrating, administering, and using company data and database programs in environments ranging from handheld devices to corporate data systems. The complexity and integration requirements of Microsoft SQL Server 2005 call for an IT consulting firm with hands-on experience and broad knowledge in designing and building information-based, end-to-end business IT applications. The expertise of Progent's Microsoft-certified technical team, with an average of more than 10 years of professional work involving Microsoft integration, ensures you success in planning, configuring and supporting Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET platform.

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    Progent's Power BI consultants can help your business to design, install, maintain, update or debug your Power BI environment. Progent's database experts can assist you to organize your target data for Power BI reports and dashboards. Progent can help you build and manage a local, cloud, or hybrid architecture for Power BI.


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