Fast Online Troubleshooting for Appleton Wisconsin Networks
Urgent Remote Support for Appleton NetworksFor businesses in Appleton Wisconsin, Progent provides remote help for networks based on Microsoft Windows, Cisco, macOS and OS, or Linux/UNIX platforms. Progent's Microsoft Premier engineers have provided online support to businesses in all 50 states in the U.S. (Check out testimonials from Progent's customers.) Progent also offers the consultation services of Cisco CCIE network specialists to handle complex networking issues, as well as the assistance of CISA and CISSP-qualified cybersecurity experts to help with high-level security design and troubleshooting jobs.

Progent's remote support engineers offer exceptional value because they have the real-world experience and are equipped with the advanced technology necessary to resolve the majority of information system issues rapidly. This lowers immediate costs because solutions use up minimal chargeable minutes. Remote support also avoids the cost of dispatching a consultant to your office. Your organization benefits additionally with incidental expenses by reducing or avoiding system downtime and associated costs resulting from business discontinuity, upset customers and vendors, unproductive workers, and distracted management. Progent's extensive remote consulting expertise is especially helpful for businesses that are dependent on public clouds for critical infrastructure or applications like Microsoft Azure, Office 365 Exchange Online, Amazon Web Service, Google Cloud Platform, or where onsite tech support may not be useful.

Progent's pricing model for online support is structured to stretch your IT service investment. Progent charges per minute for phone assistance, so you owe just for the services that you actually get. Unlike many online service companies, Progent requires no initialization surcharge or minimum payments. Progent's per-minute granularity and clean policy for billing avoid scenarios where speedy. minor solutions manage to end up as major tabs. Progent's skill at handling problems efficiently means you saves cash.

Progent's Remote Consulting and Troubleshooting Services
Through years of experience, Progent has refined an arsenal of optimized tools and field-proven methodologies which promote the highest level of efficiency for online help and repair for IT networks of all sizes. Progent provides safe Virtual Private Network support for VPN gateways from a variety of leading sources such as Microsoft, Cisco, SonicWall and Checkpoint. Secure VPN technology permits the engineers of Progent's online support team to connect to your system without violating network security.

Progent's advanced service database system includes extensive documentation describing all service that Progent's clients have received. Progent's team engineers have access to the history of assistance rendered to each customer by any Progent engineer. This database of issues and solutions is stored as an easily exploitable internal knowledge base that enables Progent's remote support experts to share their knowledge company-wide to make sure that the quality of Progent's technical support improves over time. Progent's advanced certifications and close associations with key vendors such as Cisco and Microsoft make available additional vast technical support databases and allow quick response from manufacturers' in-house support staff with the result that Progent's online consulting specialists can find the best solutions quickly.

Remote support provided by Progent to companies in Appleton Wisconsin include:

ProSight Fixed-price Managed Services for Small and Mid-size Organizations
Progent provides a selection of affordable, fixed-price managed services intended to enable small and medium-size organizations to utilize the same best-of-breed IT solutions used by many of the world's top enterprises. The ProSight line of network monitoring and management services covers all critical aspects of modern networking including email protection, security and compliance, automated backup/recovery, network infrastructure monitoring and management, virtual server cloud hosting, and IT asset documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection service that utilizes next generation behavior machine learning technology to guard endpoint devices and servers and VMs against modern malware assaults like ransomware and email phishing, which easily get by legacy signature-matching AV tools. ProSight Active Security Monitoring safeguards local and cloud-based resources and offers a single platform to manage the complete threat lifecycle including blocking, infiltration detection, mitigation, remediation, and post-attack forensics. Key capabilities include single-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against newly discovered attacks. Read more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection (ESP): Endpoint Protection and Exchange Filtering
    Progent's ProSight Enhanced Security Protection (ESP) managed services deliver affordable in-depth security for physical servers and virtual machines, workstations, smartphones, and Exchange email. ProSight ESP utilizes adaptive security and modern behavior analysis for continuously monitoring and responding to security threats from all attack vectors. ProSight ESP delivers firewall protection, penetration alerts, endpoint control, and web filtering through leading-edge technologies incorporated within one agent accessible from a single console. Progent's data protection and virtualization consultants can help you to design and configure a ProSight ESP environment that addresses your organization's specific needs and that allows you achieve and demonstrate compliance with legal and industry data security regulations. Progent will help you define and configure policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alerts that call for urgent attention. Progent can also help you to install and verify a backup and disaster recovery solution such as ProSight Data Protection Services so you can get back in business quickly from a potentially disastrous security attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection unified endpoint security and Microsoft Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services from Progent provide small and mid-sized businesses an affordable end-to-end solution for secure backup/disaster recovery (BDR). Available at a fixed monthly price, ProSight Data Protection Services automates and monitors your backup activities and enables rapid recovery of critical files, applications and virtual machines that have become lost or corrupted as a result of component breakdowns, software glitches, natural disasters, human error, or malicious attacks like ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, applications, system images, plus Hyper-V and VMware images/. Important data can be protected on the cloud, to an on-promises device, or mirrored to both. Progent's cloud backup consultants can deliver advanced expertise to set up ProSight DPS to to comply with government and industry regulatory requirements such as HIPPA, FIRPA, PCI and Safe Harbor and, whenever needed, can help you to restore your business-critical data. Read more about ProSight DPS Managed Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering service that incorporates the infrastructure of top data security vendors to provide web-based control and world-class protection for all your inbound and outbound email. The powerful architecture of Email Guard managed service combines cloud-based filtering with a local gateway device to provide complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based threats. Email Guard's Cloud Protection Layer acts as a first line of defense and keeps the vast majority of threats from making it to your security perimeter. This decreases your vulnerability to inbound threats and saves system bandwidth and storage. Email Guard's onsite gateway device adds a further level of analysis for inbound email. For outbound email, the local gateway offers anti-virus and anti-spam protection, protection against data leaks, and email encryption. The on-premises security gateway can also help Microsoft Exchange Server to monitor and safeguard internal email that stays within your corporate firewall. For more information, see ProSight Email Guard spam and content filtering.

  • ProSight WAN Watch: Infrastructure Management
    Progentís ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and affordable for smaller organizations to map, track, optimize and debug their connectivity appliances such as routers, firewalls, and load balancers as well as servers, client computers and other networked devices. Using cutting-edge Remote Monitoring and Management technology, WAN Watch ensures that network maps are kept current, captures and manages the configuration information of almost all devices on your network, monitors performance, and sends notices when potential issues are detected. By automating tedious management and troubleshooting processes, ProSight WAN Watch can cut hours off common chores like making network diagrams, expanding your network, finding devices that require critical software patches, or isolating performance issues. Find out more details about ProSight WAN Watch network infrastructure monitoring and management consulting.

  • ProSight LAN Watch: Server and Desktop Monitoring Services
    ProSight LAN Watch is Progentís server and desktop monitoring service that uses state-of-the-art remote monitoring and management (RMM) technology to keep your network running at peak levels by checking the health of critical assets that power your information system. When ProSight LAN Watch detects a problem, an alarm is transmitted automatically to your designated IT personnel and your Progent engineering consultant so that all potential problems can be resolved before they can impact your network Learn more about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and apps hosted in a secure Tier III data center on a high-performance virtual machine host set up and managed by Progent's IT support experts. Under the ProSight Virtual Hosting model, the client owns the data, the operating system platforms, and the applications. Because the environment is virtualized, it can be moved immediately to an alternate hardware environment without requiring a lengthy and technically risky configuration process. With ProSight Virtual Hosting, your business is not locked into one hosting provider. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, maintain, retrieve and protect data about your network infrastructure, procedures, applications, and services. You can quickly locate passwords or IP addresses and be alerted automatically about impending expirations of SSLs or warranties. By updating and managing your network documentation, you can eliminate up to half of time spent searching for critical information about your network. ProSight IT Asset Management features a common location for holding and collaborating on all documents related to managing your network infrastructure like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT data. Whether youíre planning enhancements, doing maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the data you require as soon as you need it. Find out more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and low-cost alternative for small and mid-size businesses to obtain an objective assessment of the health of their IT system. Based on a selection of the leading remote monitoring and management tools in the industry, and supervised by Progent's world-class group of information technology experts, ProSight Network Audits show you how closely the deployment of your essential infrastructure devices conform to best practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and deliver immediate benefits like a more manageable Active Directory (AD) system. Both also come with one year of advanced remote network monitoring and management. Advantages can include simpler management, improved compliance with government and industry security regulations, more efficient utilization of network assets, quicker troubleshooting, more reliable backup and recovery, and increased uptime. Read more about Progent's ProSight Network Audits IT infrastructure review.

The ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report is a low-cost service based on a brief discussion with a Progent information assurance consultant. The interview is designed to help assess your company's preparedness to stop or recover rapidly after an attack by a ransomware strain such as Ryuk, WannaCry, NotPetya, or Locky. Progent will consult with you personally to collect information concerning your current AV defense and backup/recovery platform, and Progent will then deliver a written Basic Security and Best Practices Report detailing how you can follow best practices to build a cost-effective AV and backup system that aligns with your company's requirements. For more information, visit The ProSight Ransomware Preparedness Report.

Additional Support Programs Offered by Progent
Progent offers the skills of seasoned remote consulting professionals for contract information technology projects. Progent's charges for longer-term development or consulting tasks are set based on the level of expertise of the consultants assigned. Progent's experience with these special areas of computer technology allows clients to execute major initiatives economically and on schedule. Progent's project-based remote engineering solutions include:

  • Help Desk Support
    Progent's Help Desk Call Center programs for organizations with networks that incorporate Windows, Cisco, macOS and OS X, or UNIX/Linux products include full-service Call Center services, shared Help Desk support services, and Helpdesk operations consulting. Progent's Standard Help Desk Services provide small organizations a complete solution that handles all facets of remote Level 1 desktop support from service requests through trouble ticket generation, remote desktop control, status tracking, problem resolution, and reporting. Progent provides call desk services at a significant discount off Progent's regular desktop support rates, and Progent can provide the additional option of rapid as-needed escalation to Level 2 and Level 3 experts to handle complex problems.

    Progent's Call Center consulting services can support you in building an effective new Help Desk Call Center or enhancing your established one, selecting or enhancing Help Desk software products to meet the special requirements of your business, or adding temporary phone support personnel to reinforce your existing Call Center group to deal with demanding events like software transitions, mass upgrades, or installing new business software.

    Progent's Help Desk staff of seasoned information technology experts gives your computer users in Appleton Wisconsin instant access to a large network service resource with extensive background delivering telephone-based support and remote troubleshooting for networks that incorporate Microsoft, Cisco, Apple macOS and OS X, UNIX, or Linux components. Progent's concentration is to earn the Call Center recognition as a solid contributor to company success, and Progent's aim is to solve and not merely annotate technical problems.

  • Applications Support: Education, Custom Development, and Troubleshooting
    Progent's Applications Experts Team offers phone-based advanced engineering expertise and training in special application areas that include Enterprise Requirements Planning, MRP, custom financial systems, and Customer Relationship Management. Progent also offers expertise, programming, and training for familiar Microsoft business applications such as CRM, MS Project, Microsoft Office 365 Word, and Microsoft Office 365 Excel. To find out more information concerning Progent's expertise, customization, and training offerings, visit Progent's Business Application Experts Services.

  • Centralized and Automated Management of Hybrid Cloud Networks
    Microsoft System Center 2016 unifies and automates the administration of hybrid cloud environments through advanced integration with Windows Server 2016, Windows 10; seamless management of heterogeneous networks that include various Linux distributions, Hyper-V and VMware; and better cloud support including closer integration with Microsoft Intune for Apple iPhone and Google Android smartphone management plus native integration with Operations Management Suite for cloud-based analytics and reporting. Progent's System Center 2016 consulting experts offer advanced online and on-premises support for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can assist you to design and configure a new deployment of System Center 2016, expand or tune an existing one, migrate smoothly from an earlier release of System Center, or troubleshoot your System Center environment.

  • Online IT Infrastructure Monitoring and Reporting Support
    Progent offers companies in Appleton Wisconsin online hybrid network monitoring by providing Microsoft System Center 2016 Operations Manager (SCOM 2016) consulting services and Microsoft System Center 2012 Operations Manager (SCOM 2012) support. Progent can adapt SCOM to accommodate your environment so that your IT maintenance is proactive and automated. By anticipating looming problems before they result in network outages, remote monitoring can minimize disruptive and expensive information system crises. Progent can also deploy network monitoring products such as Nagios and MRTG to diagnose UNIX/Linux, Solaris, or Apple macOS and OS X environments, Microsoft environments, or networks powered by a mix of operating systems.
How Your Appleton Business Can Contact Progent's Remote Support Professionals
To contact Progent about urgent phone-based help with Microsoft Windows, macOS and OS X, or Linux/UNIX computer systems, go to Progent's Nationwide Remote Support, call 1-800-993-9400, or refer to Contact Progent. For companies and startups in Appleton Wisconsin, Progent's phone-based network support engineers can provide professional and economical IT help the moment your organization has to have it. Long experience delivering remote tech support has led to Microsoft Partner status for Progent's consultants and has enabled Progent to acquire high-end troubleshooting capability and to fine tune remote connectivity tools to repair computer problems quickly while eliminating the expense and lost productivity that comes with on-premises support calls.

Even if your Appleton office works with a regular freelance support technician or employs a full time organization that know how to deal with common network problems, Progentís Microsoft certified engineers can provide an easy and transparent virtual extension of your local resources in cases when your usual IT support personnel either don't have the availability or the experience to deal with unexpected system emergencies or particularly challenging integration projects.

Details of Progent's Remote Network Support for Appleton Wisconsin
Progent's phone support, remote repair, network security expertise, and system administration services give companies in Appleton Wisconsin unparalleled leverage for your IT budget. Whether you need one-time telephone help and remote troubleshooting or full-time Help Desk support and system management, Progent's experts can deliver your organization enterprise-level network support while allowing you to eliminate the cost and hassle of maintaining a full-service internal IT organization. Key features of Progent's online help services include:

How Is Progent Unique from Other Service Firms?
Progent is a Microsoft Certified Partner consulting firm and Progent's number of employees, depth of IT experience, fine tuned support software, and familiarity with corporate IT enable businesses to avoid the limitations associated with exclusive dependence on smaller service organizations, independent freelance service providers, or over-stretched in-house IT help.

Progent stands out by offering:

How Does Our Company Begin Getting Remote Technical Help from Progent?
To get started with Progent's Nationwide Remote Support services or to find out more about Progent's phone support options, call Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If you have an urgent requirement for IT support, visit Immediate Network Support.

An index of content::

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    Exchange Servers and Apple Mac computers can co-exist efficiently. Progent's Mac and Microsoft certified experts can help you set up Microsoft Entourage and Exchange so your Mac users can collaborate with colleagues who use Microsoft Outlook. With Microsoft Exchange and Entourage 2008 or 2004 for Mac, Exchange and Mac systems can coexist, allowing Mac users to get and send messages, examine the Exchange global address list, copy addresses, synchronize appointments, and invite fellow workers to meetings with your Microsoft Exchange account. Progent will verify that your Microsoft Server is properly set up and that LDAP and Outlook Web connectivity are working. Progent also can provide specialized one-on-one Entourage training.

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    Fortinet FortiGate next-generation firewalls are leaders in offering top throughput for SSL/TLS inspection. Progent's Fortinet FortiGate firewall consultants can assist your business to configure your Fortinet FortiGate firewalls to protect your IT resources at the network perimeter, within the data center, at branches, and at the cloud edge.

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    If you have a small business IT system with 10 to 50 desktop users, Progent's IT outsourcing services free your company from dependence on single freelance service provider while giving you affordable and dependable access to enterprise-class technical support. By providing IT support service when you require it, providing specialized knowledge for key applications, delivering value-added support such as automated network monitoring, and billing only for support you use, Progent offers you an economical solution for optimizing the productivity of your small office information system. Progent is the intelligent way for small businesses to create and support a robust and secure IT system and to have quick access to the experienced support typically restricted to businesses who can afford a sizeable in-house IT organization.

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    Progent uses a sophisticated support reporting system that stores and organizes detailed documentation for all delivered services. Unlike some freelance consultants or local support firms who offer minimal documentation or details of tasks done, each service provided by Progent is tracked by comprehensive documentation. Each Progent consultant has access to the service documentation sent by each staff member to every client. The practice of detailing and organizing support activity allows more efficient service and eliminates a variety of typical misfortunes such as when a service customer is virtually held hostage to a consultant who refuses to release the keys to the kingdom.

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    Windows Server Essentials Client Computer Backup Consultant

    Windows Server 2012 R2 Essentials is a value-priced, entry-level platform that allows small organizations to transition from the traditional physical on-premises datacenter to the modern hybrid networking paradigm that combines both local and virtualized cloud-hosted software and infrastructure. Progent's Microsoft-certified consultants offer cost-effective remote consulting and troubleshooting for Microsoft Windows Server 2012 R2 Essentials. Progent can help you to evaluate the possible business benefits of moving to Essentials and implementing a hybrid local/cloud model for your computing ecosystem. Progent offers full-service project management support to help you plan and carry out a smooth move to Windows Server 2012 R2 Essentials, Microsoft Office 365, and other Microsoft Online applications and services. Progent also offers as-needed consulting help, technical support, and customized training.

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    ISA 2004 Standard Edition Server Support and Setup

    Progent's certified Internet Security and Acceleration Server consultants have long experience configuring Microsoft ISA Server-based security installations for information systems with multiple sites, mobile workers, and line-of-business web applications. Progent's Microsoft Firewall consultants can assist your company in planning and deploying an installation of ISA Server 2000 or ISA 2004 Server that supports your information security needs without adversely restricting your IT system productivity. Progent's consultants can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.

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    Progent's Support for IT Service Organizations lets you use Progent's consulting engineers under your own brand as a seamless extension of your network services team.

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    For custom program creation, Progent can supply programming experts to produce business applications in areas such as commercial transaction webs, web site design, Microsoft Business Solutions packages including Microsoft Dynamics GP, and custom management reports produced by Crystal Reports, Microsoft Access, or FRx Reports. Progentís experts can use Internet Information Services to create company-specific eCommerce solutions based on Microsoft ASP.NET. Also, Progent offers experts in a broad range of custom program development environments including SQL Server and Delphi. For made-to-order e-Commerce software, Progent also offers expertise in custom Microsoft Access, custom Microsoft Visual Basic, custom Excel, and any other specialized programming powered by any Microsoft development platform.

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    Microsoft Exchange 2013 includes major enhancements to the functionality of Microsoft Exchange 2010 and delivers powerful new features as well as a redesigned structure. These enhancements affect key facets of IT like ease of administration, availability, compliance, operational costs, teamwork, extensibility, performance, cross-version interoperability, and productivity. Progent's certified Exchange Server 2013 consulting professionals can assist your organization to evaluate the possible advantages of upgrading to Microsoft Exchange 2013, design a cost-effective test and deployment plan, and train your IT team to maintain your Exchange Server 2013 environment. Progent also offers ongoing remote consulting and management for Microsoft Exchange Server 2013.

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    Progent offers online and onsite consulting to assist you with any facet of business intelligence (BI) reporting from debugging or enhancing applications to designing and deploying a comprehensive business intelligence solution. Progent's management reporting experts can assist your company to maintain your existing BI system, help you to migrate databases and applications from an outdated reporting platform to a current one, and deliver as-needed online mentoring to meet your specific requirements. Progentís business reporting and analytics professionals offer experience in the leading BI reporting tools including the SQL Server BI stack (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel BI add-ins including Power Pivot and Power View, and Report Designer.

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  • Microsoft Exchange Server Migration Technology Professional
    Consulting Services Exchange Server Upgrade

    Progent can provide comprehensive help for each phase of your Exchange Server 2010 migration with services that include end-to-end project management, site readiness preparation, project design and documentation, specification of new software and equipment needed, suggested vendor sourcing, pilot verification at client location or at Progent's test facility, managing transitional coexistence between Microsoft Exchange Server 2010 and Exchange Server 2003 or 2007, deployment of the production system, deactivating the old system, and webinar training for customer's IT staff and users.

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  • Microsoft Windows 7 Remote Support Windows 7 Computer Engineer
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  • NetApp MetroCluster Disaster Recovery Technology Professional NetApp MetroCluster Disk Pools Consultancy

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    Emergency Solaris-Windows Upgrade Consultants

    Progent can assist your company to plan and implement a smooth migration from a Sun Solaris-based information environment to a network based on Microsoft Windows and suited for running Microsoft's familiar office productivity products, commercial applications, and software development platforms. Progent's Solaris, Windows and Cisco engineers and application experts can assist you to guard your information and reduce productivity disruption by developing an efficient migration strategy that protects your existing investments in Sun Solaris application and infrastructure. UNIX-to-Windows migration consulting services available from Progent include evaluation of existing infrastructure, transition planning and validation, MS Exchange migration expertise, information and application transition, and processor and mass storage migration and economization.

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    Active Directory Health Report Specialists

    Progent's ProSight Network Audits are a quick and low-cost way for small and medium-size organizations to get an unbiased evaluation of the health of their information system. Powered by a selection of the top remote monitoring and management (RMM) tools in the industry, and overseen by Progent's certified team of IT experts, ProSight Network Audits help you see how closely the configuration of your core infrastructure devices adhere to industry best practices. The Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and provide immediate ROI like a more manageable and safer Active Directory environment. Both versions also provide the long-term benefits of advanced remote network monitoring and management (RMM) technology. These benefits can include lower-cost management, improved compliance with government and industry security regulations, higher utilization of IT resources, faster troubleshooting, more reliable backup and restore, and increased uptime.

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    Online Technical Support Meraki MR30H Access Point

    Progent's Cisco-certified Wi-Fi networking consultants offer online and on-premises consulting and support services to assist your organization to plan, install, administer, optimize, and repair Wi-Fi deployments that utilize Cisco's Meraki APs. Progent's consultants can also help your organization to plan and deploy hybrid networks that integrate on-premises and cloud-based services and that provide easy access, enhanced security, unified management, and dependable operation for all your wired and wireless devices.

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    Office SharePoint Server 2010 Support and Help

    Progentís Microsoft-certified consultants can provide businesses of any size consulting, troubleshooting, and development services for SharePoint and SharePoint Online. Microsoft SharePoint is an enterprise platform that utilizes web technology for intelligently connecting people, teams and data. SharePoint Server provides a common spot for your workers or customers to access, organize, share and manipulate useful data, documents, and applications and to interact with other people. Microsoft SharePoint allows quicker and better decisions, more effective access across teams and more economical business processes. Windows SharePoint Services join workers, customers, teams and projects with the data theyíve developed in a manner that makes data easy to find, retrieve and re-use. Progent's SharePoint experts can help you to maintain your existing SharePoint ecosystem or upgrade to the latest version of SharePoint Server or to SharePoint Online.

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    Stealth penetration testing is an important part of any comprehensive network security strategy. Progentís security professionals can run thorough penetration checks without the awareness of your company's internal IT staff. Unannounced penetration checking uncovers whether existing security defense systems such as intrusion incident warnings and event history analysis are correctly set up and actively monitored.

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    Microsoft Exchange Server Migration Engineers

    Progent's Microsoft and Cisco-certified consulting engineers can help you to assess the value of Exchange 2010 for your business and can assist you to plan and carry out an efficient migration to Exchange Server 2010 from Exchange 2003 or Microsoft Exchange Server 2007 that will provide quick return on investment by increasing your productivity, cutting the cost of equipment and service, streamlining management, and integrating your key communications technologies.

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  • Remote Support SQL Server 2016 AlwaysOn Availability Groups Technical Support SQL Server 2016 AlwaysOn
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    SCDPM 2012 Migration Support Services

    Progent's Microsoft-certified consultants can provide remote or onsite expertise to assist organizations of all sizes to design, deploy, manage, and repair a backup-and-restore system based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent can help you to upgrade from older releases of SCDPM or from another backup platform, and Progent can optimize your Data Protection Manager implementation for on premises, cloud-based, or hybrid datacenters. Progent offers occasional help for fixing particularly stubborn problems, or comprehensive project management support. Progent's consultants can also assist you to design Data Protection Manager into an enterprise-class disaster recovery strategy.

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  • Les Kent has a 35-year history of effective technology integration, executive management, sales, and operations. He has demonstrated a knack for developing elegant IT solutions in his roles as as a system designer, software developer, project manager, implementation expert, and problem solver for small businesses, new ventures, and global corporations.

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    Radvision Telepresence Consultant

    Progent offers the services of an accredited consultant with an extensive background deploying technology from the leading video conferencing/telepresence vendors such as Cisco, Polycom, and LifeSize and can help you to plan, install, expand, or troubleshoot a telepresence solution that preserves your current investment and optimizes the strategic value of your information system. Progent can also provide the expertise of infrastructure consultants able to assist businesses of any size to create and maintain a network that delivers the speed, reliability, protection, and scalability required to accommodate your telepresence solution.

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    ISR G2 Routers Remote Support Services

    Cisco offers a full array of routers that includes appliances built to provide the protection, performance, and availability demanded by organizations from small offices to global enterprises. Cisco routers feature support for redundancy, automatic failthrough, and backup power for improved reliability and network uptime. Progent can show you how to choose and configure Cisco routers to establish a solid infrastructure for your IT system and to make it economical to grow as you support new users, open new offices, deploy new services, open your network to clients and partners, and support a more mobile workforce. Progent can provide help with a variety of routers powered by the Cisco IOS platform, such as Cisco's 800 family of small office routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 3900 and 4000 G2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge environments, CRS Carrier Routing System for core Networks, plus older 2500 and 2700 Routers.

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    Progent can provide cost-effective online support to help businesses to integrate Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can assist you with every phase of Amazon AWS migration and troubleshooting including needs analysis, preparedness evaluation, architectural design and review, pilot testing, configuration, administration, performance tuning, licensing management, backup/restore mechanisms, and security and compliance.

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    Progent's Windows consulting experts can assist businesses of any size to evaluate Windows 10 or to migrate to Windows 10 from any older version of Microsoft Windows. Online and on-premises assessment and migration services for Microsoft Windows 10 available from Progent include Return on Investment estimates, project coordination, application and driver compatibility testing, test lab systems, Hyper-V virtualization architecture, Cloud solutions, mobile management and synchronization, telecommuter access, security and compliance, streamlined provisioning and administration, network infrastructure optimization, Wi-Fi support, business continuity planning, webinar training for IT support staff and users, and post-migration consulting support.

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