Fast Remote Troubleshooting for Appleton Wisconsin Information Networks
Urgent Online Technical Support for Appleton SystemsFor companies in Appleton Wisconsin, Progent provides online help for computer systems based on any combination of Microsoft, Cisco, macOS and OS, or Linux/UNIX technology. Progent's Microsoft Certified consulting experts have delivered online support to companies in every state in the U.S. (Check out testimonials from Progent's customers.) In addition, Progent can furnish the consultation services of Cisco CCIE-qualified network specialists to handle complex infrastructure issues, as well as the assistance of CISA and CISSP-certified security experts to help with advanced security architecture and diagnostic issues.

Progent's remote technical support experts offer exceptional value due to the fact that they possess the real-world experience and are equipped with the advanced technology necessary to solve the majority of network problems quickly. This reduces immediate costs because solutions accumulate minimal billable minutes. Remote support also eliminates the expense of sending a consultant to your site. Your company benefits even more with incidental expenses by reducing or avoiding network outages and associated costs stemming from business disruption, disgruntled clients, idle employees, and distracted management. Progent's advanced online consulting experience is especially helpful for organizations that are dependent on public clouds for vital network infrastructure or applications such as Azure, Office 365 Exchange Online, Amazon Web Service, Google Cloud, or where on-premises support may not be an option.

Progent's billing policy for online support is designed to stretch your network support investment. Progent bills on a per-minute basis for phone consulting, so you pay only for the support that you actually get. Unlike many online support organizations, Progent imposes no startup charge or minimum payments. Progent's one-minute billing unit and clean policy for pricing avoid situations where quick solutions somehow turn into large tabs. Progent's penchant for dealing with problems efficiently means you saves money.

Progent's Online Consulting and Technical Support Expertise
Over time, Progent has refined an array of customized tools and field-tested processes which permit the highest degree of efficiency for remote technical support and repair for information networks of all sizes. Progent offers secure VPN support for gateways from a variety of popular companies such as Microsoft, Cisco, SonicWall and Checkpoint. Protected VPN access allows the consultants of Progent's Technical Response Center to communicate with your company's computer system without compromising system security.

Progent's powerful technical support database system stores extensive histories of all service that Progent's customers have received. Progent's staff engineers have access to the history of all help provided to each Progent customer by any consultant. This database of trouble tickets and solutions is organized as a quickly retrievable internal knowledge base that enables Progent's online technical engineers to communicate their experiences with the whole team to make sure that the efficiency of Progent's support services grows over time. Progent's high-level certifications and working associations with important industry leaders including Cisco and Microsoft make available additional massive support databases and permit fast access to vendors' in-house product engineers so Progent's online service specialists can come up with optimal resolutions promptly.

Remote services available from Progent to businesses in Appleton Wisconsin include:

ProSight Fixed-price Managed IT Services for Small and Mid-size Businesses
Progent offers a family of affordable, flat-rate managed services designed to allow small and mid-size organizations to utilize the same cutting-edge technology deployed by many of the world's leading enterprises. The ProSight series of network management outsourcing services addresses all key aspects of information technology including email protection, security and compliance, automated backup and disaster recovery, infrastructure health monitoring, virtual server cloud hosting, and network resources documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint protection (EPP) service that incorporates cutting edge behavior-based analysis technology to defend endpoints and servers and VMs against modern malware assaults such as ransomware and file-less exploits, which easily get by traditional signature-matching anti-virus tools. ProSight Active Security Monitoring safeguards local and cloud-based resources and offers a unified platform to address the entire malware attack lifecycle including blocking, identification, containment, cleanup, and forensics. Top features include single-click rollback with Windows Volume Shadow Copy Service and automatic network-wide immunization against newly discovered attacks. Learn more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection (ESP): Endpoint Protection and Microsoft Exchange Email Filtering
    Progent's ProSight Enhanced Security Protection (ESP) services offer economical in-depth protection for physical servers and VMs, desktops, smartphones, and Microsoft Exchange. ProSight ESP uses adaptive security and modern behavior analysis for round-the-clock monitoring and responding to cyber threats from all vectors. ProSight ESP delivers firewall protection, intrusion alerts, device management, and web filtering via leading-edge tools incorporated within one agent accessible from a unified control. Progent's data protection and virtualization experts can assist you to design and implement a ProSight ESP environment that addresses your company's unique requirements and that allows you prove compliance with legal and industry data security regulations. Progent will help you specify and configure security policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alarms that call for immediate attention. Progent can also assist your company to install and test a backup and restore system such as ProSight Data Protection Services (DPS) so you can recover quickly from a potentially disastrous cyber attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Microsoft Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services offer small and medium-sized businesses a low cost end-to-end service for secure backup/disaster recovery (BDR). For a low monthly rate, ProSight Data Protection Services automates your backup processes and enables fast recovery of critical data, applications and VMs that have become lost or corrupted due to hardware failures, software glitches, disasters, human mistakes, or malware attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to a local device, or to both. Progent's backup and recovery consultants can provide world-class support to set up ProSight DPS to be compliant with government and industry regulatory requirements such as HIPAA, FINRA, PCI and Safe Harbor and, whenever necessary, can help you to restore your business-critical information. Find out more about ProSight Data Protection Services Managed Cloud Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the technology of leading data security companies to deliver centralized management and world-class protection for all your email traffic. The hybrid structure of Progent's Email Guard managed service combines cloud-based filtering with a local gateway appliance to offer advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. Email Guard's cloud filter serves as a preliminary barricade and keeps the vast majority of threats from making it to your security perimeter. This reduces your vulnerability to inbound threats and saves network bandwidth and storage space. Email Guard's on-premises security gateway device provides a deeper level of inspection for incoming email. For outbound email, the onsite gateway provides anti-virus and anti-spam filtering, DLP, and email encryption. The local gateway can also assist Microsoft Exchange Server to monitor and protect internal email traffic that originates and ends within your corporate firewall. For more details, see ProSight Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    Progentís ProSight WAN Watch is a network infrastructure management service that makes it simple and inexpensive for smaller businesses to map, monitor, reconfigure and debug their connectivity appliances like routers, firewalls, and access points as well as servers, printers, endpoints and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch ensures that network maps are kept current, captures and displays the configuration information of virtually all devices connected to your network, tracks performance, and generates notices when potential issues are discovered. By automating complex management and troubleshooting processes, ProSight WAN Watch can cut hours off ordinary chores like network mapping, expanding your network, finding devices that require important updates, or resolving performance bottlenecks. Find out more about ProSight WAN Watch infrastructure monitoring and management consulting.

  • ProSight LAN Watch: Server and Desktop Monitoring Services
    ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that uses state-of-the-art remote monitoring and management techniques to keep your network operating at peak levels by tracking the state of critical computers that drive your business network. When ProSight LAN Watch detects a problem, an alert is sent automatically to your specified IT management personnel and your Progent consultant so that any potential issues can be resolved before they have a chance to disrupt your network Find out more about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and applications hosted in a protected Tier III data center on a fast virtual host set up and maintained by Progent's network support experts. Under the ProSight Virtual Hosting service model, the client owns the data, the operating system platforms, and the applications. Since the system is virtualized, it can be ported easily to an alternate hosting solution without a lengthy and technically risky configuration procedure. With ProSight Virtual Hosting, your business is not locked into one hosting provider. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, maintain, retrieve and protect data about your IT infrastructure, procedures, business apps, and services. You can quickly locate passwords or IP addresses and be warned automatically about upcoming expirations of SSLs or warranties. By updating and managing your network documentation, you can save as much as 50% of time spent trying to find critical information about your network. ProSight IT Asset Management includes a centralized repository for storing and collaborating on all documents related to managing your network infrastructure like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers a high level of automation for collecting and relating IT information. Whether youíre planning enhancements, performing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the knowledge you require the instant you need it. Learn more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and affordable way for small and mid-size organizations to obtain an unbiased assessment of the health of their network. Powered by some of the top remote monitoring and management platforms in the industry, and overseen by Progent's certified group of information technology professionals, ProSight Network Audits help you see how well the configuration of your core infrastructure assets conform to industry leading practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and deliver immediate benefits such as a cleaner Active Directory system. Both also include a year of state-of-the-art remote network monitoring and management. Advantages can include simpler management, improved compliance with government and industry security regulations, higher utilization of IT resources, quicker problem resolution, more dependable backup and restore, and increased uptime. Learn more information about Progent's ProSight Network Audits network infrastructure review.

Progent's ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report is a low-cost service centered on a brief discussion with a Progent backup/recovery consultant. The fact-finding interview is designed to help assess your company's preparedness either to block or recover rapidly after an assault by a ransomware strain such as Ryuk, WannaCry, MongoLock, or Hermes. Progent will work with you personally to collect information about your existing AV defense and backup platform, and Progent will then produce a custom Basic Security and Best Practices Report document describing how you can apply best practices to create an efficient security and backup/recovery environment that meets your business needs. For additional information, visit Progent's ProSight Ransomware Preparedness Report Service.

Additional Support Programs Offered by Progent
Progent can provide the services of seasoned remote consulting professionals for contract information technology projects. Progent's rates for ongoing consulting projects are set according to the qualifications of the engineers involved. Progent's experience with these important areas of computer technology enables clients to complete major initiatives economically and on time. Progent's special remote engineering services include:

  • Help Desk Call Center Support
    Progent's Help Desk Call Center service options for businesses with environments that incorporate Microsoft Windows, Cisco, Apple macOS and OS X, or UNIX/Linux products include full-service Call Center services, shared Help Desk support services, and Help Desk operations consulting. Progent's Standard Help Desk Services provide small businesses a comprehensive solution that manages all facets of online desktop technical support from initial requests through ticketing, screen sharing, status tracking, problem solving, and reporting. Progent provides help desk services at a substantial discount off Progent's regular desktop service rates, and Progent offers the option of rapid on-demand escalation to Level 2 and Level 3 experts to handle complex issues.

    Progent's Call Center consulting services can support you in building an efficient new Call Center or improving your existing organization, selecting or modifying Call Center application software to address the particular demands of your company, or providing temporary phone support personnel to work with your existing Call Center team during demanding situations such as software migrations, major updates, or installing brand new business software.

    Progent's Help Desk team of veteran network experts offers your customers in Appleton Wisconsin quick contact with an efficient support group with extensive experience offering telephone-based consulting and remote repair service for networks that incorporate Windows, Cisco, macOS and OS X, or UNIX/Linux technology. Progent's charter is to earn the Help Desk the reputation as a significant enabler of company success, and Progent's policy is to solve instead of simply track technical problems.

  • Business Applications Support: Education, Custom Programming, and Problem Solving
    Progent's Applications Consulting Team provides phone-based professional consulting expertise and training in special business application areas including Enterprise Requirements Planning, Manufacturing Requirements Planning, custom programming for accounting packages, and CRM. Progent also can provide consulting expertise, customization, and education for popular Microsoft business applications including CRM, MS Project, Office 365 Word, and Office 365 Excel. To find out more information concerning Progent's consulting, programming, and education services, refer to Progent's Applications Experts Services.

  • Centralized and Streamlined Management of Hybrid Cloud Networks
    System Center 2016 centralizes and automates the management of hybrid cloud environments through comprehensive support for Windows Server 2016 servers, Windows 10; seamless management of heterogeneous networks that include various Linux distributions, Hyper-V and VMware vSphere; and expanded public and private cloud support such as tighter integration with Intune for iPhone and Google Android smartphone administration plus built-in integration with Operations Management Suite (OSM) for cloud-based analytics. Progent's System Center 2016 consulting experts can provide advanced online and on-premises support for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help you to plan and install a new implementation of Microsoft System Center 2016, extend or tune your current one, migrate smoothly from a prior version of System Center, or debug your System Center solution.

  • Remote IT Infrastructure Monitoring Services
    Progent can deliver organizations in Appleton Wisconsin online hybrid network monitoring and reporting by providing System Center Operations Manager (SCOM 2016) consulting services and Microsoft System Center 2012 Operations Manager troubleshooting and support. Progent can tune Operations Manager to accommodate your environment so that your computer support is proactive rather than reactive. By spotting possible trouble spots before they expand into full-scale emergencies, proactive monitoring can head off stressful and expensive network breakdowns. Progent can also deploy system monitoring utilities such as Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX, Linux, Sun Solaris, or Apple macOS and OS X systems, Microsoft networks, or environments that support a variety of OS platforms.
How Your Appleton Business Can Contact Progent's Remote Support Experts
To get in touch with Progent about emergency online help with Microsoft, macOS and OS X, or Linux environments, visit Progent's Emergency Remote Help, call 1-800-993-9400, or see Contact Progent. For organizations and new ventures in Appleton Wisconsin, Progent's online network support specialists can provide expert and affordable system help the instant your organization requires it. More than 15 years of providing remote repair services has earned Microsoft Partner status for Progent's consultants and has helped Progent to acquire high-end troubleshooting skills and to fine tune online connectivity tools to solve computer problems rapidly while avoiding the expense and lost productivity that comes with on-site support calls.

Even if your Appleton office deals with a regular freelance support technician or employs an in-house IT staff that can handle typical computer problems, Progentís Microsoft certified engineers can offer a convenient and seamless remote extension of your on-site resources for situations when your usual service personnel either don't have the availability or the knowledge to fix sudden network crises or especially complex integration projects.

Features of Progent's Remote Computer Support for Appleton Wisconsin
Progent's phone help, Internet-based repair, system security consulting, and network administration services offer businesses in Appleton Wisconsin the greatest leverage for your IT investment. Whether you require one-time telephone support and Internet-based network repair or full-time Help Desk support and system management, Progent's experts can provide your company world class IT support while allowing you to avoid the cost and administration overhead of maintaining a full-service internal IT organization. Key features of Progent's online help services include:

How Is Progent Different from Other Service Organizations?
Progent is a Microsoft Certified Partner support company and Progent's head count, range of IT knowledge, refined support tools, and familiarity with enterprise networking allow businesses to escape the pitfalls of exclusive dependence on smaller service organizations, individual freelance consultants, or over-stretched in-house resources.

Progent stands out by offering:

  • Best Practices
    Progentís team of Microsoft and Cisco Certified consultants average longer than ten years of hands-on professional experience, in the trenches of IT service, executing a wide range of IT projects for a large array of clients. Every Progent consultant shares a refined set of personal best practices which are combined into company-wide leading practices standards that Progent teaches its support team. This guarantees that you get not just expert technical skills, but also a support engineer with field-tested methods for using technical knowledge to fix real-world network problems quickly.

  • Value Pricing
    Progent's pricing policy is to charge for phone service and on-site help per minute. As a result, you are charged exclusively for received support. Progent does not demand a higher rate for after-hours or emergency service, and inside California or in regions where Progent provides in-person service, Progent does not bill for travel except for emergency calls where on-site time is less than 4 hours. In addition, Progent imposes no startup charge and asks no retainer for support services provided during normal working hours. Many support firms demand substantial minimum payments or charge for each fifteen minutes or longer. Progent's fine granularity eliminates big invoices for fast repairs so you won't be forced to allow simple problems to stay unaddressed.

  • Knowledge Transfer
    Progent is committed to knowledge transfer from Progent's support experts to customers. By educating customers to handle technical issues that are within their scope, Progent is able to concentrate on offering high-value services where Progent faces few competitors. Businesses who work with familiar independent consultants or who maintain internal IT personnel benefit when Progent transfers information about critical technology and proven processes to make their IT environments more reliable, secure, and productive.

  • Automated Network Monitoring with Microsoft System Center Operations Manager
    Progent is one of the few consulting companies to provide 24x7 system tracking services powered by Microsoft Operations Manager. Microsoft System Center Operations Manager allows your network support to be anticipatory instead of reactive. By anticipating potential problems before they result in downtime, system monitoring can keep your information network from stressful and costly service losses.
How Does My Business Begin Receiving Online Computer Support from Progent?
To get started with Progent's online help services or to find out more about Progent's phone support programs, contact Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have an urgent requirement for network help, visit Immediate Online Support.



An index of content::

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    Progent's Linux consulting experts provide small and mid-size companies and developers help with managing and supporting Linux computers that coexist with Microsoft-based technology. Progent can give your business contact with Linux experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This broad array of experience provides you with a convenient single source to show you how to build and maintain a secure and robust cross-platform connectivity and communications infrastructure that allows Linux and Microsoft coexistence by integrating MS Windows with leading Linux derivatives such as RedHat Linux, SUSE, CentOS Linux, Ubuntu, PCLinuxOS, fedora, Gentoo, Mandrake, Debian GNU/Linux, and Slackware.

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    Progent's Microsoft-certified Excel and Office 365 Excel consultants offer a broad variety of remote services to help you to plan, program, pilot test, deploy, administer, and troubleshoot business applications powered by any release of Microsoft Excel, including Office Excel desktop and Microsoft Office 365 Excel. Progent can help you to move your existing Excel solutions to the newest releases of Excel, integrate Excel with Apple iOS-based iPhones and iPads and Android phones and tablets, and identify and fix compatibility problems between various releases of Office Excel. Progent offers as-needed support to organizations looking for a fast fix to a specific problem associated with Excel and Progent can also provide full project management services for migrating or developing line-of-business application software built on Office Excel. Progent's cost-effective online training for Office Excel can be customized to meet the needs of individuals or groups.

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    Progent can provide expert remote support to help companies integrate their information networks with leading public clouds such as Microsoft Azure and Amazon Web Services (AWS). Progent can help your it team to design and administer hybrid environments that can include Windows and Linux systems and applications in both cloud-based systems or in hybrid architectures that combine local IT assets as well as public clouds. To assist you to incorporate cloud services with networks, Progent can provide a variety of public cloud integration support services that include Azure hybrid cloud planning and integration services, Amazon AWS cloud integration, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has over 15 years of experience providing advanced consulting support online, and Progent can make sure you complete your cloud migration projects quickly and within your budget.

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  • Lync Server 2013 and iPhone Professional
    Professional Lync Server 2013 video conferencing

    Lync 2010 supports IM, Presence, voice/video conferencing, desktop collaboration, and both IP-based and traditional public switched telephone network voice communication. Lync 2010 can enhance the functionality of Exchange Server, SharePoint Server and Office desktop or Office 365 and streamlines management through integration with Active Directory. Lync 2010 can also cut expenses by doing away with Voice-over-IP equipment and subscription fees, PBX gear, or conventional teleconferencing solutions. Progent's certified IM and Presence experts can provide remote and on-premises support to help your company to manage and repair your current Lync Server 2010 environment or evaluate the advantages of upgrading from Lync to Skype for Business, which is the renamed and revamped release of the product. Progent can also assist you to design and carry out an efficient Skype for Business migration.

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  • SCCM 2012 Policy Settings Network Consultants
    Support and Setup SCCM 2012 Asset Inventory

    Progent can assist your organization to prepare for, implement, and operate Microsoft System Center 2012 R2 Configuration Manager. Progent can help you to upgrade smoothly to Configuration Manager 2012 from a legacy change management solution or assist you to enhance your existing SCCM 2012 ecosystem to accommodate your changing business requirements. In addition, Progent can assist you to create a software foundation that extracts the most value from SCCM 2012 by delivering expertise with related Microsoft platforms such as Active Directory Domain Services (ADDS), Microsoft SQL SSRS, and Internet Information Services.

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  • Consult ProSight IT asset documentation management ProSight infrastructure documentation management Specialist
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  • Microsoft Dynamics Business Central Applications Support
    Microsoft Retail Management System Applications Consultants

    Besides providing access to Microsoft Dynamics GP (Great Plains) specialists, Progent can provide experts in Dynamics AX (Axapta), Dynamics NAV, Microsoft Dynamics SL, Dynamics RMS, Macola ERP, MAS 90 ERP, and QuickBooks Pro. Progent can provide programming, troubleshooting, administration help, upgrade assistance, and 1-on-1 or group webinar training classes tailored to meet your specific needs. Progent's experts also can show you how to build and maintain a secure, reliable network foundation to support your ERP, MRP and accounting applications.

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  • Remote macOS Security Audits IT Consultant
    Award Winning Mac Lion Security Online Support

    Progent's certified security consultants can show you how to protect your Apple Mac network through expert services such as performing security audits, clean up after virus and denial of service attacks, setting up firewalls, implementing secure off-site and mobile access, deploying monitoring programs for defense against viruses, spam, and directory harvest attacks, and developing a comprehensive security plan appropriate for the particular goals of your corporate information system.

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    wireless IP phone integration Remote Support Services

    Cisco's wireless IP phones are industrial-grade wireless handsets designed for professionals who are mobile within campus, hospitality, health-care or other venues where management requires portable phones that offer more administrative control, data security and ruggedness than is achievable with the BYOD (Bring-Your-Own-Device) mode of mobile collaboration. Creating solutions with Cisco's wireless VoIP phones usually demands that you set up and fine tune many key pieces of your Wi-Fi infrastructure including access points, switches, wireless LAN controllers, and call management tools. Progent's certified consultants can provide online and on-premises support to help you build and maintain a Cisco wireless VoIP phone deployment by providing integration services that can range from troubleshooting the configuration of a wireless VoIP phone or AP to offering project management outsourcing or co-sourcing services for updating the Wi-Fi infrastructure of an entire campus.

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    Progent's Cisco certified wireless networking consultants can provide economical remote and on-premises help for both legacy and modern Wave 2 Aironet wireless access points and Progent can help you to plan and maintain Wi-Fi solutions that include indoor and outdoor/industrial Aironet APs.

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    Progent's expert application designers and software developers can help your company to create enhancements to Microsoft Dynamics GP that support the special needs of your business while retaining the advantages of Windows integration. Progent can also offer expertise with a variety of development tools that can be used to build user-interface and data integrations with Microsoft GP/Great Plains. These tools include Microsoft Dexterity, Modifier, Visual Studio Tools for Microsoft Dynamics GP, Extender, eConnect, Web Services for Dynamics GP, Integration Manager and ODBC.

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    Progent's Microsoft-certified network engineers can assist your organization to determine the benefits of Exchange Server 2010 for your business and can assist your IT staff to plan and implement a smooth upgrade to Exchange Server 2010 from Microsoft Exchange 2003 or Microsoft Exchange 2007 that will offer fast return on investment by improving your productivity, lowering the cost of equipment and service, simplifying administration, and consolidating your key communications platforms.

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    SCCM 2007 Upgrade IT Consulting

    Progent's Microsoft-certified consultants can assist your business to support Microsoft System Center 2007 Configuration Manager to simplify operations, improve security and compliance, and increase worker output by ensuring that critical applications stay current, managing product licenses, and reporting resource usage patterns so you can make informed purchasing decisions. Once your organization is set to upgrade your SCCM 2007 configuration management ecosystem, Progent can assist you to prepare for and carry out an efficient migration to SCCM 2012.

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    Microsoft SMS Server Network Consulting

    Systems Management Server 2003 offers extra functionality for change and configuration management of Windows-based networks via SMS Feature Packs. Feature Packs lower the net administrative expense of managing and configuring software products by making it easier to install system images, manage mobile computers, and run management utilities. In addition to alerting you about ways to save management expenses by installing SMS 2003 Feature Packs, Progent's consulting experts can help you plan and perform IT projects involving processes that Feature Packs are intended to streamline. Progent's migration and update services can lower cost and reduce business disruption as you transition to the latest operating systems and programs. Progent's wireless consulting experts can show you how to develop sensible processes and standards to manage PDAs and smart portable communication devices so your mobile workforce stays productive and secure. Progent's CISSP-certified consultants and CISM-certified security experts can show you how to design a security plan that incorporates policies, processes and technologies to keep your IT computer system safe.

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    Progent can provide remote and on premises expertise to assist your organization with any facet of business intelligence reporting ranging from troubleshooting or enhancing applications to designing and implementing a comprehensive BI solution. Progent's management reporting consultants can help your company to maintain your existing BI system, assist you to migrate reports and databases from a discontinued reporting product to a modern solution, and provide as-needed online mentoring tailored to your individual needs. Progentís management reporting consultants offer expertise in the leading business analytics reporting and visualization tools including the SQL Server business intelligence stack (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel BI tools including Power Pivot and Power View, and Report Builder.

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    The CISA credential is an important qualification that represents mastery in information system security audit and control. Accredited by ANSI, the CISA accreditation requires that consultants pass an extensive test given by the ISACA professional association. Progent can provide the expertise of a CISA-Premier network security audit consultant trained to help companies in the fields of information systems audit services, IT administration, network assets and architecture lifecycle, IT service delivery, protection of information resources, and disaster recovery planning.

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    MOM 2007 IT Services

    Small to mid-sized companies can now enjoy all the benefits of System Center Operations Manager and also have quick access to Progentís Microsoft and Cisco certified network support professionals. With Progent's affordably priced IT support packages, mid-size businesses can select a basic co-sourcing package built around Microsoft Operations Manager with network monitoring, reporting, Help Desk and online service or a comprehensive round-the-clock outsourcing package. Progent supports Microsoft Operations Manager 2007 to provide small business networks world-class reliability, protection and performance.

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    ISA 2006 is a multi-functional gateway that provides a powerful application layer firewall, virtual private network (VPN), and web caching solution for safeguarding the Internet-facing applications of any organization against a wide variety of attacks. Progent's certified ISA Server support professionals can help you plan, rationalize, pilot, implement, configure and manage the any version of ISA Server on your information system.

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    Progent is convinced that a well architected and implemented information system can be a vital factor for enabling any firm's success, and we follow this belief in our corporate system infrastructure. Progent has created a non-stop virtual office network that enables our staff engineers and authorized contractors to offer fast and effective support, collaborate easily on complex jobs, and gain from career and private growth by acting as part of an exciting company culture of self motivation and independence.

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    Nevada Technical Firms

    Progentís Technical Response Center (TRC) provides national extended hours remote help for IT networks based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier support experts provide after-hours telephone help and remote secure computer access to troubleshoot and resolve network problems rapidly and affordably. The scope of IT experience represented by Progent's staff of country-wide service engineers makes it possible to escalate even the most difficult network issues to competent experts as needed. For urgent problems, the TRC endeavors to respond to your call for support within one hour.

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    Lync Server 2013 VoIP Professionals

    Microsoft Lync 2013, rebranded Skype for Business, enables organizations of all sizes to build a manageable and protected communications environment that permits a Bring-Your-Own-Device computing style with instant messaging, real-time presence, audio/video and web conferencing with app sharing, and both IP-based and PSTN calling across a wide range of desktop and mobile endpoints. Progent's certified Lync 2013 experts and network architects can help you to evaluate the advantages of Lync Server 2013, design an on-premises, cloud-resident (with Lync Online) or mixed topology suitable for your current and long-term goals, implement Lync Server 2013 in a way that expedites your return on investment, and provide live webinar and on-premises training to your IT staff and end users. Progent has expertise in key components of a Lync Server 2013 solution that include Windows Server, SQL Server and Exchange Server, and Progent can assist your organization to combine Lync Server 2013 with key Microsoft Office and Office 365 apps such as Outlook and PowerPoint.

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  • Online Support Cisco ASA 5500 Firewall Immediate ASA 5505 Firewall IT Consulting
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    Microsoft Office for Mac allows Mac users to run the industry's most familiar office productivity applications. Progent's Apple-certified Macintosh experts can help you configure Mac Office on a multi-vendor environment that incorporates Apple OS X and Windows computers so that Macintosh users can access the latest features in Word, Excel, PowerPoint and Entourage in order to share data and system resources with colleagues who use Microsoft Windows. Progent's engineers have experience with both Apple Macintosh and Windows platforms and can support environments that combine Apple Macintosh with Microsoft Windows systems with extensive resource sharing, or networks which carefully limit sharing between Mac and Windows systems.

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    Juniper SSL VPN Router Security Companies

    SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.

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    Specialist Fault-tolerant Data Centers

    Progent's Data Center engineers can help you select high availability data centers that match the specific requirements of your company. High availability colocation sites are especially attractive to small companies because of their affordability and simplified logistics compared to taking a do-it-yourself approach. Attempting to design an in-house data center with even a basic degree of fault tolerance is too expensive for most small businesses. Progent can help you reap all the advantages of high availability data centers and 24x7 colo sites by offering a full range of engineering and support services.

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    Network Engineer Exchange 2013 DLP

    Exchange 2013 incorporates major improvements to the capabilities of Exchange Server 2010 and introduces powerful new features as well as a revamped structure. These improvements affect key facets of IT such as ease of administration, high availability (HA), security, cost of ownership, teamwork, expandability, throughput, cross-version interoperability, and the user experience. Progent's certified Exchange Server 2013 consulting professionals can help you evaluate the possible advantages of migrating to Exchange Server 2013, design an efficient validation and rollout strategy, and educate your IT staff to manage your Exchange Server 2013 solution. Progent can also provide affordable remote consulting and support and management for Exchange 2013.

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    Support Outsourcing SQL Server 2012 AlwaysOn Availability Groups

    Progent can provide the support of certified engineers and seasoned database application programmers, DBAs, project managers, Cisco-certified network engineers, disaster recovery specialists, and data security professionals to help you to evaluate the likely advantages of Microsoft SQL Server 2012 for your business, set up pilot environments at your datacenter or at Progent's test lab, plan and execute out a smooth transition to SQL Server 2012 from earlier releases of SQL Server or from other RDBMS platforms, and define a cost-effective and secure IT infrastructure that helps you realize the full business benefit of Microsoft SQL Server 2012.

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    Progent's Microsoft-certified consulting experts have more than 10 years of background planning, deploying, enhancing and fixing SCOM environments and offer organizations of all sizes expert remote or on-premises consulting services for System Center 2012 Operations Manager. Progent can help your company to plan a topology for System Center 2012 Operations Manager servers that delivers the performance and resilience required to watch over your IT resources efficiently, whether your infrastructure are on-premises, cloud-based, or a hybrid environment. Progent's SCOM consultants can also help you to install and customize System Center 2012 Operations Manager management packs based on leading practices for monitoring network infrastructure as well as both Microsoft and 3rd-party apps and services. Also, Progent can deliver fast online or onsite troubleshooting to help you to fix serious issues detected by System Center 2012 Operations Manager.

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    Secure Application Publishing with ISA Server 2006 allows greater protection of intranet applications while enabling increased efficiency by making these applications accessible to legitimate remote or mobile users. Internet Security and Acceleration Server can protect corporate applications, services, and data across all network layers with application-layer filtering and comprehensive publishing wizards. Progent's Microsoft-premier ISA Server 2006 consultants can show you how to design, install, set up, and maintain Internet Security and Acceleration Server on your system so that your company achieves a smart and economical combination of protection, convenience, and speed.

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    If your business does not require emergency online help but expects to require assistance with your network soon, you can conserve time and money and guarantee that the appropriate expertise will be ready when you want it by contacting a Progent sales agent and signing up as a client. For details, call 800-993-9400 or email information@progent.com.

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    Open Now Microsoft Certified Partner SharePoint 2013 Computer Consultants

    Progent has been delivering SharePoint support since the initial SharePoint product was published over a decade ago, and Progent has the breadth and depth of technical know-how to help businesses of all sizes to design and implement a SharePoint Server 2013 deployment and create SharePoint Server 2013 apps that add substantial business benefit to your information network. Progent's Microsoft-certified consultants can assist your company to assess the business advantages of upgrading to SharePoint Server or SharePoint Online from older versions of SharePoint or from another collaboration solution; decide if an on-premises, Cloud-based or hybrid configuration is best suited for your organization; and pick the most appropriate version of SharePoint 2013 for your applications. Progent can provide comprehensive project management outsourcing or can help in individual tasks related to your SharePoint 2013 migration.

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    Progent has a long background providing a broad range of online IT support and urgent troubleshooting services to local governments and schools across the United States. Progent is one of the industryís pioneers in providing expert remote IT consulting and has provided network solutions to clients in all 50 states. Remote support eliminates travel expenses and resolves issues faster than onsite support.

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  • Compensation for Microsoft Certified Positions
    Compensation for Microsoft Consulting Career

    Progent's compensation structure is built on revenue sharing, so just like working as an independent contractor, your earnings are directly tied to your generated revenue. Some of our consultants focus on lifestyle issues and choose to work at an easy pace, utilizing our self-determined calendar to follow personal enthusiasms such as mountain biking, motorcycle racing, skiing, surfing, travel, or sharing private time with relatives and friends. Others use the chance to make major dollars through lots of work and extended days. Progent fully supports both ends of the spectrum plus any point in between.

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    On-site Support System Center 2016 Operations Manager

    System Center 2016 delivers major improvements in the management of hybrid cloud environments by offering comprehensive support for Windows Server 2016 servers, Windows 10; seamless integration of mixed-OS networks that incorporate various Linux distributions, Microsoft Hyper-V and VMware vSphere; and better public and private cloud support such as closer integration with Intune for Apple iPhone and Google Android smartphone administration plus native integration with Operations Management Suite for cloud-based analytics. Progent's Microsoft-certified consulting team offers world-class remote and onsite expertise for all elements of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can help organizations of any size to design and configure a new implementation of System Center 2016, expand or optimize an existing one, migrate efficiently from a prior version of System Center, or debug your System Center solution.

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  • Windows Server Essentials and SharePoint Specialists Windows Server Essentials Upgrade Services

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    Windows 7 Security Professional

    Progent's certified consultants can provide remote and on-premises support services to assist you to administer, support, and repair computers powered by Windows 7 and can also provide help with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent can provide support for change management, security and compliance, backup and restore, online access, mobile device management, wireless configuration, and 24x7 system monitoring and alerts.

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