Enterprise Services
Application Programming and DBA Support for
Microsoft Windows, Linux/UNIX, and Web Applications
Additional Topics of Interest
Consultant Services Windows and UNIX
Windows and Solaris Online Consulting
If your company operates a UNIX, Linux, or Sun Solaris environment or a multi-OS network, Progent's CISM and ISSAP-premier security specialists can help your whole organization in a wide array of security areas such as security administration procedures, security design and strategies, connection control systems and techniques, applications development security, operations security, physical security, communications, infrastructure and Internet security, and disaster recovery planning. CISM and CISSP define the core skills and worldwide standards of performance that network security professionals are expected to master. These accreditations give executive management the confidence that consultants who have achieved their CISM, CISSP or ISSAP certification have the experience and theory to deliver effective security management and engineering help.
Outsourcing Wireless LAN
802.11ac Wi-Fi Network IT Consulting
Progent can show you how to plan, deploy, manage, and repair a viable Wireless network architecture, recommend sensible technology, and configure wireless access points, wireless bridges, radio antennas, wireless controllers, and various wireless accessories. Progent can also show you how to put together a complete 802.11ac wireless system security strategy that is well integrated with the security plan for your overall business network.
Altaro O365 Teams Chat Backup Technology Consulting Services
Altaro O365 OneDrive Backup Configuration
Progent is an Altaro partner and can design and manage an implementation of Altaro Office 365 Backup to safeguard your O365 mailboxes, files residing on your company's OneDrive Accounts and SharePoint sites, plus Teams Chats.
Microsoft Configuration Manager Solution Provider
Microsoft Certified Configuration Manager Consulting Team
Progent's network engineers can assist you to streamline desktop update and patch management by delivering support for administration solutions like Microsoft System Center Configuration Manager, SMS 2003, and Windows Server Update Services.
Les Kent has a 35-year track record of successful technology integration, business management, marketing, and operations. He has demonstrated a talent for developing sophisticated information technology solutions while working as a system designer, application developer, project manager, implementation expert, and troubleshooter for small companies, start-ups, and global enterprises.
24/7 NetApp MetroCluster Synchronous Replication Consultant
Best Consulting Services MetroCluster Switch Integration
NetApp MetroCluster is a high-availability and disaster recovery platform that uses array-based storage clustering along with continual replication to provide rapid, zero data loss disaster recovery between datacenters located as far as 185 miles (300km) away from one another. Progent's team of veteran IT experts can help your business to design, deploy, administer, update, test and repair a disaster recovery solution based on NetApp MetroCluster. Progent can assist you to choose an architecture for your MetroCluster environment that aligns with your functional requirements and budget. Progent can make sure you adhere to best practices for configuring your MetroCluster solution by providing help with procedures like assigning disk pools and shelf IDs, determining aggregate and plexes layout, provisioning FlexVol volumes, setting up NetApp Snapshot, provisioning switches, implementing a tiebreaker mechanism, setting up a configuration replication network, and verifying your MetroCluster disaster recovery system to verify compliance with information assurance standards and regulatory mandates.
Top Quality Great Plains Accounting Software Integration Services
Dynamics GP Power BI Consulting Services
Progent’s Microsoft certified consultants provide a range of consulting services for Dynamics GP. Microsoft Dynamics GP/Great Plains is a Microsoft accounting package and business management solution based, like all Microsoft financial solutions, on the expandable and familiar foundation of Microsoft Windows technology. Microsoft Dynamics GP 2010, the most recent version of Microsoft financial software in the Microsoft Dynamics GP family, provides an affordable solution for managing and integrating finances, e-commerce, supply chain, manufacturing, project accounting, field service, customer relationships, and human resources. Microsoft Dynamics GP is simple to install and configure, and with its segmented design you can license only the capability you currently require, with the option to expand clients and enlarge capabilities when necessary. Progent’s Dynamics GP/Great Plains Software support experts can help you install, configure and manage Dynamics GP 2010 as well as older editions of Dynamics GP.
Top Telecommuter Solutions Technical Consultant
Call Desk for Remote Workers On-site Support
Progent has 20 years of background helping small and medium-size companies to plan, implement, tune, manage, and troubleshoot IT networks that incorporate an at-home workforce.
Remote Catalyst Switching Network Consulting
Open Now Catalyst Switching Specialist
Progent's Cisco-certified CCIE networking experts can help organization to set up, manage, upgrade, tune and troubleshoot Cisco Catalyst switches. Progent can also help you to harden the security of Catalyst switches and move efficiently from legacy switches to modern devices.
Exchange 2000 Migration Consulting
Immediate Microsoft Exchange 2000 Upgrade Technical Support Services
Progent is among the most expert network consulting firms for integrating email and messaging systems based on Microsoft Exchange 2000 Server. Progent specializes in helping small companies get the full advantages of Exchange 2000 under typical scenarios including updating from Microsoft Exchange 5.5 Server, migration from an ISP-managed or POP3 e-mail system, and jobbing out your Microsoft Exchange 2000 support.
Consulting Services Microsoft System Center 2016
System Center 2016 and NetApp Integration Consultants
Small to mid-sized companies can now get all the advantages of Operations Manager and also have quick access to Progent’s Microsoft Certified IT consulting professionals. With Progent's affordably priced IT support packages, small businesses can choose a simple Operations Manager 2007-based co-sourcing package with server monitoring, reporting, Help Desk and remote service or a comprehensive round-the-clock outsourcing package. Progent supports System Center Operations Manager 2007 to provide small business information systems enterprise-class availability, security, and productivity.
Top Quality Network Engineer Security
PIX 500 Firewall Computer Consultants
Cisco's PIX firewalls have been discontinued and Cisco may no longer offer support these devices. Progent still provides technical support for Cisco's PIX 500 Series firewalls to help you with maintenance and Progent can also help you assess if you should adopt more current firewall technology from Cisco. Progent's Cisco-certified specialists can help you design and carry out a cost-effective upgrade to Cisco ASA 5500-X Series firewalls following industry best practices.
Expert Microsoft Certified Computer Consultants Windows Server 2019 Hyper-V
Immediate Support and Setup Windows Server 2019 USB Drive Witness
Progent's Windows Server 2019 disaster recovery preparedness experts can help your business to design a disaster recovery solution built around Microsoft's advanced Failover Clustering tools such as Cluster Sets, Storage Replica, Storage Spaces Direct, VM Load Balancing, and Cloud Witness.
On-site Technical Support Cisco Management
Cisco VoIP Computer Support
Progent's Cisco-certified CCIE network infrastructure consultants can assist you to configure, manage, upgrade and debug Cisco network products. Progent offers Cisco, Meraki and Nexus switch consulting, ASA firewall expertise, Meraki and Aironet Wi-Fi access point support, Cisco IP phone expertise, and CUCM/CallManager software expertise.
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Microsoft Expert Dynamics 365 NAV Support and Integration
Technology Consulting Services Microsoft Dynamics 365 Business Central
Progent can provide online and onsite configuration, migration, application development, reporting for Dynamics 365 Business Central (formerly Dynamivs NAV).
Meraki Outdoor Wi-Fi Access Point IT Consulting
IT Consulting Meraki AP Management
Progent's Cisco Meraki wireless AP experts offer online and on-premises support services to help businesses of any size to plan, deploy, maintain, upgrade or repair Wi-Fi networks that include Cisco Meraki APs. Progent can assist your business to configure and manage Cisco's Meraki-based wireless networks for sites that range from a teleworker's home or a branch office all the way to a large campus or a multi-site enterprise. Progent can also assist you to configure other Cisco products such as switches, ASR routers and ASA firewalls to build a seamless network infrastructure that provides identical connectivity, responsiveness, security, manageability and availability for wired and Wi-Fi users irrespective of their location or computing device.
Top Rated Best Practices Server Consulting
Best Practices Online Help
Progent’s staff of Microsoft and Cisco Certified consultants average longer than a decade of hands-on industry background, in the trenches of IT service, performing a wide variety of technical tasks for an extensive mix of businesses. Every Progent support professional shares a refined collection of personal best practices that are combined into company-wide leading practices standards that Progent instills in its support staff. This guarantees that you get not only world-class technical help, but also a consultant with field-tested approaches for using computer knowledge to resolve actual network problems efficiently.
NetApp MetroCluster Disaster Recovery Consultancy
Engineer MetroCluster Management
Progent can provide enterprise customers the help of a certified NetApp consultant for remote or onsite support for NetApp's entire portfolio of SAN storage products including Data ONTAP data management, MetroCluster, FlexPod private cloud architecture, SnapMirror, SnapVauly incremental backup, Virtual Storage Console (VSC) for VMware, MultiStore/vFiler for secure IP space separation, OnCommand Reporting and Insight analytics, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage products. Areas of NetApp SAN storage solutions supported by Progent include system architecture, cloud deployment, virtualization, migrations, non-disruptive patching, system management, security and compliance, disaster recovery, and troubleshooting. Progent offers Level 3 support to help you to take care of problems with NetApp SAN deployments quickly and affordably based on best practices.
Cisco ASA Firewall with Firepower Integration Support
ASA with Firepower Computer Engineer
The new ASA 5500-X Series Next-Generation Firewalls with Firepower Services offer substantially more bang for the buck than Cisco's previous firewalls and have superseded the ASA 5500 and PIX 500 security appliances for all new deployments. Progent's Cisco-premier CCIE network experts can help your company to manage your legacy PIX or ASA 5500 security appliances and upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist you to plan, integrate, tune, manage and troubleshoot firewall solutions based around ASA firewalls with Firepower Services.
MySQL Community Edition Train
Oracle database administration Consulting Services
Progent offers affordable remote access to an Oracle-certified MySQL RDBMS administrator or application developer and can help businesses of any size to configure and manage MySQL in a reliable network infrastructure that offers high levels of performance, scalability, and security. Progent also has proven skill helping companies migrate applications from Oracle to MySQL.
Online Support IT Training
IT Training IT Consulting
Progent practices knowledge transfer from Progent's support experts to customers. By teaching clients to deal with problems that are within their scope, Progent is able to concentrate on offering high-value skills where Progent faces little competition. Small companies who utilize trusted freelance service providers or who maintain internal support staffs benefit when Progent passes on knowledge about critical technology and proven methodologies to make their networks more reliable, protected, and efficient.
Small Business Outsourcing IT Cisco Security
24x7 Cisco Security Computer Support
Progent can help your organization to utilize Cisco's networking products to create a robust foundation for your onsite, private cloud, or hybrid data center and improve operations in key areas including hardware utilization, security and compliance, manageability, reliability, and recoverability.
DoubleTake Carbonite Software Availability Online Troubleshooting
DoubleTake Carbonite Software Remote Technical Support
DoubleTake/Carbonite Software offers a selection of products designed to deliver small companies a variety of cost-effective alternatives for backing up and recovering business-critical workloads including Exchange, Microsoft SQL, Blackberry, and Microsoft SharePoint. Progent’s disaster recovery planning experts have in-depth backgrounds incorporating DoubleTake/Carbonite technology into small business IT systems to achieve a high state of fault tolerance and disaster recovery capability at an affordable price.
Power BI Report Server Contract Programmer
Programmer Power BI Data Prep
Progent's Power BI consultants can help you to plan, install, manage, update or troubleshoot your Power BI solution. Progent can also help you to prep your target data for Power BI reports and dashboards. Progent can assist you implement and administer a local, cloud based, or hybrid environment to run Power BI.
Barracuda Backup Local Technology Consulting Services
Barracuda Backup Restore Specialists
Barracuda Backup is a low-cost, subscription backup and disaster recovery platform for small and medium-size organizations. A Barracuda Backup solution can incorporate a custom-designed physical appliance built by Barracuda or a virtual appliance with similar features but which utilizes your existing storage hardware. Barracuda Backup protects critical company data generated on-premises, at one or more remote sites, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a physical or virtual Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts can provide a wide range of consulting support services to assist your business to design, configure, manage and repair a BDR solution based on Barracuda Backup.
ProSight Virtual Server Private Cloud Hosting Consult
Professional ProSight Virtual Server Private Cloud Hosting
Progent's ProSight Virtual Hosting and Management service provides comprehensive hosting of a small organization's production servers in an environment that delivers the highest degree of dependability and expandability and is in addition simple to migrate to another host. ProSight Virtual Hosting services are built on proven virtualization techniques that allow small businesses with multi- platform environments to save significantly on the expense of capital equipment, infrastructure support, and IT management while achieving world-class fault tolerance and an unmatched level of vendor flexibility.
Outsourcing DoubleTake Carbonite Software Backup
24x7 DoubleTake Carbonite Software Backup Network Consultant
DoubleTake/Carbonite Software publishes a family of products designed to provide small and midsize businesses a range of affordable alternatives for backing up and recovering business-critical workloads such as Microsoft Exchange Server, Microsoft SQL, Blackberry, and Microsoft SharePoint. Progent’s business continuity planning experts have in-depth backgrounds integrating DoubleTake/Carbonite technology into small business information systems to create an advanced level of availability and business continuity capability at a budget-friendly price.
Consultants Microsoft Exchange 2003
Exchange 2003 Technical Support Services
Progent's Microsoft Premier professionals can provide world-class consulting for corporate-wide deployments of Microsoft Exchange Server. Progent's consultants can help you prepare for multi-location Exchange installations or upgrades and can provide onsite personnel to assist enterprises with installations of Exchange Server in the or any region served by Progent's engineers.
SMS Migration Network Consulting
Microsoft SMS Integration Services
Progent’s certified consultants offer small and medium size businesses enterprise-grade consulting support for SMS Server and Configuration Manager, Microsoft's solutions for change and configuration automation. Configuration Manager is Microsoft's new title for the change management platform previously called Systems Management Server. System Center Configuration Manager 2007 provides a variety of new features to Systems Management Server 2003 including comprehensive automation, integrated Windows Vista Microsoft Windows Server 2008 awareness, NAP security support, and device driver management. Progent’s Microsoft certified engineers can help you use SMS 2003 or Configuration Manager effectively for streamlined operating system and application software deployment, security patch administration, application metering, and licensing reconciliation. Progent's consultants can also assist you to move efficiently from Systems Management Server to Configuration Manager.
24 Hour Juniper NetScreen 5400 Firewall Security Consulting
Juniper NetScreen 5200 Firewall Network Security Evaluation
Progent's Juniper-certified NetScreen consultants can assist you to install and optimize NetScreen 5000 series routers, upgrade from older NetScreen products to the latest Juniper technologies, and repair infrastructure problems in Juniper-only or mixed-technology systems.
ProSight Phishing Protection Professional
ProSight Endpoint Protection Services Network Consulting
ProSight Active Security Monitoring is an endpoint protection (EPP) service that utilizes next generation behavior analysis tools to defend endpoints and physical and virtual servers against modern malware attacks like ransomware and file-less exploits, which easily escape legacy signature-based AV products. ProSight ASM safeguards local and cloud resources and offers a single platform to address the complete threat progression including blocking, infiltration detection, containment, remediation, and post-attack forensics. Top features include single-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against new threats.
Integration Services Voice Over IP
Cisco VoIP Phones and CUBE Online Support Services
Progent's Cisco certified network infrastructure consultants offer advanced support for Cisco Unified Communications Manager (previously CallManager). Progent can help you to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and deploy UCS server high availability systems.
Help and Support iPhone Integration
Wireless Security Professionals
Progent's Wireless Consulting Services offer a fast, economical option for companies of any size to deploy, manage, monitor and troubleshoot advanced wireless connectivity solutions. For 802.11n and the latest 802.11ac wireless environments, Progent can help you design and deploy appliances like Cisco's Aironet and Meraki wireless access points and wireless controllers. For wireless email and web-based applications, Progent can help with Apple iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.
Consultant Services Microsoft Windows
Windows 8.1 Backup and Restore On-site Support
Progent's Microsoft-certified experts can provide a variety of consulting services to help companies of all sizes to install, administer, and troubleshoot environments that incorporate workstations, notebooks, tablets, or smartphones powered by Windows 8.1. For larger organizations, Progent's experienced project management consultants can assist to design and configure testing environments to evaluate Windows 8.1 and develop and manage Windows 8.1 migration projects based on industry best practices.
Online Technical Support Cisco LocalDirector 400 series
Support Cisco Content Router
Progent provides high availability load balancing consulting that addresses network load balancing, load balanced applications, network infrastructure routing, and content delivery technology including F5 Networks 3DNS. non-stop load balancing technologies for which Progent can provide consulting expertise include Microsoft Windows 2003 Server Network Load Balancing Manager, Citrix Access Suite and Presentation Server, Cisco CSS, Cisco Content Engine and Cisco CDN Software, and F5 Networks BIG-IP.
Microsoft Exchange Server 2010 Migration Consulting
Exchange Server Migration Professional
Progent's Microsoft-certified engineers can deliver affordable remote and onsite support to carry out your upgrade to Microsoft Exchange 2010, generate extensive documentation of your upgraded email environment, educate your network support staff and users to get them up to speed quickly on Exchange Server 2010, and provide continuing management services and engineering support. Progent's consultants can also assist you to upgrade from Microsoft Exchange Server 2010 to Exchange Server 2013 or Exchange Server 2016.
Macintosh Applications Trainer
Apple Logic Education
Progent's Apple Mac experts can promote the creative facets of Mac environments by offering help services and training in imaging, audio, and motion video. Progent's support professionals can provide expertise in a variety of Apple Mac applications such as Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with special projects such as scanning or digitizing audio or video or configuring an audio/video post production studio.
Windows Server Essentials Disaster Recovery Specialists
Technology Professional Windows Server 2012 Essentials
Windows Server Essentials is an affordable, entry-level operating system that enables small businesses to transition from the traditional physical in-house datacenter to the new hybrid networking paradigm that includes both local and virtualized cloud-hosted software and infrastructure. Progent's consultants can provide cost-effective remote consulting and technical support services for Microsoft Windows Server Essentials. Progent can assist you to determine the possible business advantages of migrating to WS 2012 R2 and adopting a hybrid local/cloud model for your network ecosystem. Progent offers full-service project management support so you can plan and execute a smooth move to Microsoft Windows Server 2012 R2 Essentials, Office 365, and other Microsoft Online platforms and services. Progent also offers continuing consulting, technical support, and training.
Aironet Wave 2 AP Troubleshooting
Largest Aironet Outdoor APs IT Services
Progent's Cisco-certified wireless networking consultants can assist businesses of all sizes to design, implement, manage and repair Cisco Aironet Wi-Fi access point solutions to provide the throughput, range, capacity, expandability, security compliance and ease of management required for transparent connectivity between Wi-Fi and wired network infrastructure. Progent offers efficient online and onsite consulting services for both legacy and current 802.11ac Aironet wireless access points and Progent can assist your business plan and maintain wireless solutions that include indoor and outdoor Aironet Wi-Fi APs.
Alabama Technical Support Organizations
Rhode Island Computer Tech
Progent’s Technical Response Center provides national remote assistance for Windows and Cisco-based small business computer networks. Progent's Microsoft and Cisco-Premier service professionals provide telephone support and remote direct computer access to troubleshoot and resolve network problems rapidly and economically. The scope of technical experience represented by Progent's staff of country-wide support professionals makes it possible to escalate even the toughest problems to appropriate specialists as required.
Migration Company Cisco Firewall
Cisco Certified CCIE Computer Expert
Progent can help you to utilize Cisco's infrastructure products to build a robust foundation for your local, cloud-centric, or hybrid-cloud data center and improve operations in vital areas such as compute and storage utilization, security and compliance, manageability, uptime, and recoverability.
Office SharePoint Server 2007 Technology Consulting Services
SharePoint Online Technical Support
Progent’s Microsoft-certified experts can provide small and medium sized businesses IT consulting, support, and repair services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an advanced portal solution for efficiently connecting people, groups and information. SharePoint Portal Server offers a central location for your employees or clients to connect to, manage, share and interact with relevant data, documents, and applications and to interact with one another. It allows quicker and better decisions, more effective access across teams and more economical business processes. The primary goal of SharePoint Server is to gather together, in a productive way, all of the many sources of knowledge available within and without an organization. Windows SharePoint Services join workers, clients, teams and major tasks with the information they’ve developed in a manner that makes data convenient to find, download and apply.
Cisco Certified IT Consultants Meraki Switch Integration
Meraki and Catalyst Switch Specialists
Cisco's Meraki family of switches are intended for sites that go from branch offices to large campuses. Progent's Cisco-certified CCIE consultants offer affordable remote consulting to help your company to design and implement a productive network solution based on Meraki MS switches, simplify network monitoring and administration with Meraki's cloud-based management tools, set up policies to ensure security and compliance, develop and test a disaster recovery plan, and resolve technical issues related to any facet of your Meraki ecosystem. Progent can also assist your company to integrate Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki Wi-Fi access points to create a unified networking solution.
64-bit Upgrade Network Consulting
Top 64-bit Processing Engineers
Progent's Microsoft-certified consultants can help you design, document, carry out, manage, and troubleshoot a system-wide migration to 64-bit server and desktop operating systems and business applications. Progent can help you test your 64-bit infrastructure to make sure it supports all of the key 32-bit programs which you want to keep as well as the new 64-bit versions of applications you plan to run.
24x7x365 Windows 2008 R2 Engineer
Windows Server 2008 Security Online Support Services
Microsoft Windows Server 2008 represents an important step forward in making information systems more protected and fault tolerant, simpler to virtualize and administer, faster, and able to provide a better platform for web publishing. Progent can help your company get the most from the improvements built into Windows Server 2008 by providing consulting, tech support, education, temporary staffing, monitoring, and security services.
Technical Support Live Communications Server
Network Engineer Microsoft LCS Server IM
MS Office Communications Server delivers Instant Messaging and presence in a scalable, world-class solution featuring enhanced security, transparent integration with popular Microsoft software, an expandable, standards-based development platform, and support for regulatory mandates such as HIPAA, SOX, and GLB. Your enterprise can benefit from cost savings and elevated operational efficiencies, increased worker productivity, and stronger intellectual property security with this easy-to-administer, highly available solution. Successful deployments of Office Communications Server require extensive planning and thought prior to installation. Progent's Microsoft-certified consultants can deliver the skill needed to realize all the benefits of Microsoft Office Communications Server across your entire corporation.
Clustered Server Integration Services
Zero-downtime Network Consultants
Progent’s Disaster Recovery/Business Continuity (DR/BC) specialists have in-depth experience assisting small businesses to minimize network downtime by offering cost-effective remote consulting support for disaster recovery/business continuity (DR/BC) planning, fault-tolerant network architecture, backup/restore systems, and non-disruptive system maintenance. Progent’s business continuity consultants can help your company to plan and test a sensible business continuity plan that matches your business needs and IT budget. Progent’s disaster recovery specialists can assist you to design, deploy, and maintain resilient technologies such as non-stop Internet connectivity, virtualized servers, clustering, load balancing, transparent off-site backup, and geographically dispersed hot backup centers.
24x7x365 Windows Server 2019 Hybrid Solutions Specialists
Urgent Windows Server 2019 Kubernetes Containers Consultants
Progent's Windows Server 2019 disaster recovery/business continuity preparedness experts can help your organization to design a disaster recovery system built around Microsoft's cloud-tested Failover Clustering tools including Cluster Sets, Storage Replica, Storage Spaces Direct, Virtual Machine Load Balancing, and Cloud Witness.
Onsite Technical Support SQL Server 2017 Data Mining
SQL Server 2017 Always On Availability Groups On-site Technical Support
Progent's Microsoft-certified SQL Server 2017 experts can assist you to evaluate the business advantages of migrating to SQL Server 2017 and can assist your organization to design and carry out a cost-effective migration of your databases and applications to any network model including local, cloud-hosted, or hybrid. Progent's consultants can provide online or onsite support ranging from as-needed design assessment or debugging to comprehensive project management to ensure your SQL Server 2017 project is carried out on time and within budget.
24 Hour ProSight Private Cloud Services Consulting
Urgent ProSight Virtual Hosting Engineers
Progent's ProSight Virtual hosting services provide small businesses a variety of advantages such as reduced capital expenditures, reductions in operational costs, improved executive focus, world-class security, enhanced availability, and regulatory compliance.
macOS Troubleshooting Services
Technology Professional OS X Troubleshooting
Progent provides national remote technical support and consulting services for businesses who run Apple macOS and OS X environments or whose IT systems include a combination of Apple Mac and Microsoft technology. Progent's engineers offer Mac users a range of IT services such as desktop support, migration to the most recent version of macOS from earlier editions of Apple macOS or OS X, plus help with Mac application software. Progent's specialists in Apple technology can also assist your business with Apple iPhone and iPad support, or moving to iCloud services. Online IT help offers optimum return for your IT dollar by preserving client efficiency and limiting the time billed for computer repair services. Sophisticated remote access technology and skilled service specialists and consultants combine to enable Progent to solve most network issues without squandering time and money by traveling to your location. In the vast majority of situations your network problems can be remediated over the phone or through a combination of phone help and online access. Progent can offer the services of Cisco certified CCIE network experts and CISM and CISSP premier security specialists to assist with the most difficult network issues.
Cisco LocalDirector 400 series Integration Services
High-Availability Load Balancing Remote Troubleshooting
Progent offers high availability load balancing consulting that addresses system load balancing, load balanced applications, LAN/WAN infrastructure routing, and content delivery products including Cisco Content Engine. fault tolerant load balancing vendors for which Progent can provide consulting expertise include Windows 2003 Server Network Load Balancing Manager, Citrix Access Suite and Presentation Server, Cisco Content Services Switch, Cisco Content Engine and LocalDirector 400 series, and F5 Networks BIG-IP.
Offsite Employees Data Protection Support Outsourcing
At Home Workers Data Protection Remote Consulting
Progent can assist small and mid-size organization to design, deploy, validate and manage backup/recovery technology required for offsite workers.
Knowledge Transfer Network Consultants
Technology Consulting Services Expert Training
Progent practices information transfer from Progent's support experts to clients. By teaching customers to resolve technical issues that are within their comfort zone, Progent can focus on offering hard-to-find services where Progent has few competitors. Small businesses who work with familiar freelance service providers or who employ in-house support staffs benefit when Progent passes on knowledge about new technology and proven processes to make their networks more robust, secure, and efficient.
Technical Consultant VPN
VPN Consulting
Cisco's security and remote access technology for small companies represent a full line of manageable security solutions to help safeguard your wired and wireless information system. Cisco's VPN line features switches, firewalls, intrusion detection devices and VPN appliances. Progent's professional consulting staff includes field-proven engineers with Cisco CCIE and Cisco Certified Network Professional qualifications who are able to assist your organization to select Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki wireless APs, and additional Cisco security technologies that align best with your business objectives.
Meraki Wave 2 AP Computer Consulting
Meraki 802.11ax Access Point Upgrade Professionals
Progent's Meraki Wi-Fi AP consultants provide online and on-premises support services to help organizations of all sizes to plan, install, manage, upgrade or debug Wi-Fi networks that utilize Cisco Meraki APs. Progent can assist you to configure and manage Meraki-based Wi-Fi networks for environments that range from a telecommuter's home or a branch office to a campus or a multi-site enterprise. Progent can also help you to integrate additional Cisco technology including switches, ASR routers and firewalls to build a cohesive network infrastructure that provides identical connectivity, responsiveness, security, ease of management and uptime for wired and wireless clients irrespective of their location or computing device.
Microsoft Certified Expert Skype for Business Mobility Services Specialist
Skype for Business Web Apps Server Consulting Services
Microsoft Lync Server 2010 supports Instant Messaging, Real Presence, voice/video conferencing, desktop collaboration, as well as IP-based and traditional PSTN voice communication. Microsoft Lync Server 2010 can extend the functionality of Exchange Server, SharePoint and Office desktop or cloud-based Office 365 and simplify management through integration with Active Directory. Lync 2010 can also cut capital and operational costs by eliminating VoIP hardware and subscription fees, PBX systems, or conventional teleconferencing solutions. Progent's certified IM and Presence experts offer remote and on-premises support services to assist your company to maintain and troubleshoot your current Lync Server 2010 deployment or assess the benefits of migrating from Lync Server 2010 to Skype for Business, which is the renamed and revamped release of the product. Progent can also help your organization to design and execute an efficient Skype for Business upgrade.
Wireless Setup and Support
Open Now Technology Professional Activesync
Progent’s professionals offer expertise in multiple disciplines related to mobile connectivity such as system architecture, Activesync, wireless security, wireless e-mail, Microsoft Windows Mobile, Research in Motion Blackberry, and wireless software programming. Progent's Microsoft certified experts can save your business work and money by applying their wireless expertise to show you how to select and integrate mobile access solutions that fit the needs of your business. Progent can also optimize your IT infrastructure so that wireless appliances perform better.
Telecommuter Online Consulting
Top Telecommuter Integration Network Consulting
Progent has two decades of background assisting small and medium-size businesses to plan, implement, tune, administer, and debug information networks that incorporate teleworkers.
Offsite Workers Video Conferencing Online Troubleshooting
At Home Employees Teleconferencing Outsourcing
Progent can assist small and medium-size organizations to set up and debug conferencing technology to allow their at-home workers to interact efficiently with teammates and customers.
Engineers ProSight Remote Network Management
IT Management Outsourcing Consulting
Progent's ProSight family of managed IT services are designed to provide organizations who have minimal in-house network administration and support staffs with affordable help from enterprise-class management tools and consulting experts. Benefits of the ProSight line of managed IT services include predictable network management costs, smart automation of routine administrative tasks, ongoing adoption of the latest technology, smooth transition from older systems to modern solutions, close fit between computer technology with strategic objectives, access to seasoned IT consultants, and freeing up management to focus on business rather than fast-evolving network technology.
Specialists Lync Server 2013 conference bridges
Computer Consulting Microsoft Lync Server 2013 IM
Microsoft Lync 2013, rebranded Skype for Business, enables businesses of all sizes to build a manageable and secure communications environment that permits the modern Bring-Your-Own-Device computing model with IM, presence, web conferencing with application sharing, and both IP and PSTN calling across a wide range of stationary PCs and mobile endpoints. Progent's certified Lync 2013 consultants and system integrators can help your company to assess the business benefits of Lync Server 2013, design an on-premises, cloud-based (via Microsoft Lync Online) or hybrid topology appropriate for your present and future plans, implement Lync 2013 so as to speed up your ROI, and provide live webinar and on-premises training to your IT team and users. Progent offers expertise in critical components of a Lync Server 2013 solution including Windows Server, SQL Server and Exchange Server, and Progent can help your organization to combine Lync Server 2013 with popular Office and Office 365 apps including Outlook clients and PowerPoint.
CIO Outsourcing
CIO Network Consulting
Progent offers the temporary assistance of a veteran CIO to provide strategic direction to help you pick and support network technology to meet your current needs and that can serve as a firm foundation for your future growth. Progent's part-time CIO consulting services provide economic leverage to companies who want to optimize the impact of their network expenditures but who are without the budget or unwilling to take on one more high-level position to their head count. Because Progent is vendor-neutral, with a sizable staff of engineers certified to support all leading operating systems and networking technologies plus a broad range and application software, Progent is in an ideal situation to provide unbiased recommendations along with expert technical help for building and maintaining information solutions that fit the particular needs of your organization.
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