Progent offers a wide array of cost-effective support services to assist you to install, configure, troubleshoot, and administer workstations and laptops based on Microsoft Windows, Apple macOS and OS X, or various editions of Linux. Progent can offer on-premises or online assistance for single computers or notebooks or work with your business to plan and carry out a company-wide migration to new or updated OS software and applications. Progent can also supply engineers and technical workers to assist you to prepare for and implement a company move or merger designed to cause minimal interruption to your productivity.
Progent can assist your organization to plan an upgrade to Microsoft Teams from Skype for Business or Lync Server and configure, manage, and debug a cloud or mixed implementation of Teams. Progent can help you to connect Teams with Office/Microsoft 365 apps, Exchange, SharePoint, and your PSTN gateway.
Progent is convinced that a well designed and executed information system is a crucial factor for enabling a company's success, and we follow this credo in our own network environment. Progent has created a non-stop virtual office infrastructure that allows Progent's staff engineers and certified contractors to offer rapid and effective support, cooperate easily on sophisticated projects, and experience professional and personal maturity by acting as a member of a dynamic business ethos of personal drive and freedom.
Progent can assist businesses of any size to move all or part of their network infrastructure to the Microsoft Azure cloud. This can streamline network administration and lower hardware expense. Azure offers a wealth of public cloud services and Progent can help you to evaluate the benefits and limitations of various cloud networking architectures you can use with Azure. Progent can show you how to manage cloud-based or hybrid cloud and local applications and resources and make sure that you avoid the typical mistakes small organizations make when moving to the cloud. Progent can show you how to configure VMs on Azure Virtual Machines, use cloud storage with Azure Storage, handle authentication with Azure Active Directory, and create backup-and-recovery services with Azure Backup. Progent can also assist you to configure perimeter firewalls and VPN connections and also to manage Apple iOS devices and Google Android handhelds.
Progent’s Microsoft certified experts offer a range of consulting services for Microsoft Dynamics GP. Dynamics GP is a financial and business analysis solution built, like all Microsoft financial tools, on the expandable and popular platform of Windows technology. Dynamics GP provides an affordable solution for managing and combining finances, e-commerce, supply chain, manufacturing, project accounting, field service, and human resources. Dynamics GP is simple to deploy and integrate, and with its modular design you can purchase only the capability you currently require, with the option to expand clients and enlarge capabilities when necessary. Progent’s Microsoft Dynamics GP support engineers can show you how to install, configure and administer the latest release of Microsoft Dynamics GP or upgrade smoothly from an older version.
Progent can assist you in any and all phases of your upgrade to Exchange 2016 including designing high availability (HA) infrastructure for an on-premises, cloud-based or hybrid environment; server and CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2+; migrating mailboxes; Hyper-V design; specifying storage capacity required for your VMs, mailbox databases and logs; configuring hardware load balancing for fault-tolerant client access services; planning, configuring and validating Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; preparing your firewall; resolving SSL issues; performing client remediation with Office 2010 or greater or Office 365; and configuring Outlook on the web.
Progent's network consultants can assist you to analyze the potential benefits of Hyper-V-based virtualization for your company, perform pilot implementations to validate Hyper-V's compatibility with your production software, evaluate your network and server infrastructure for smooth operation with virtualization technology, assist you in moving to Microsoft Windows Server 2008 and configuring Hyper-V, educate your network management personnel to track and manage Hyper-V, provide world-class consulting help for enhancing the security of your virtual machines, design and test disaster recovery processes that optimize system availability, and deliver ongoing consulting and maintenance including low-cost remote repair and turn-key Help Desk outsourcing.
The Certified Information Systems Auditor (CISA) credential is a prestigious qualification that signifies expertise in information system security audit and control. Accredited by the American National Standards Institute, the CISA credential has candidates undergo a comprehensive test administered by the ISACA professional association. Progent can provide the services of a CISA-Premier Cybersecurity audit consultant trained to assist businesses in the areas of information systems audit process, information technology enforcement, systems and architecture ROI, IT service delivery, protection of information assets, and disaster recovery planning.
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to create, update, retrieve and protect information related to your IT infrastructure, procedures, business apps, and services. You can quickly find passwords or IP addresses and be alerted about impending expirations of SSLs or warranties. By updating and managing your IT documentation, you can save as much as half of time wasted looking for vital information about your IT network. ProSight IT Asset Management features a centralized repository for holding and sharing all documents related to managing your network infrastructure such as recommended procedures and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and associating IT information. Whether you’re making improvements, performing maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the knowledge you require as soon as you need it.
Microsoft SQL Server 2005 delivers powerful, standardized tools to IT professionals and network users, reducing the complexity of designing, deploying, managing, and accessing company data and analytical programs in environments ranging from handheld devices to corporate data networks. The sophistication and interconnectivity demands of Microsoft SQL Server 2005 call for a network consultant with real-world expertise and broad knowledge in designing and building data-driven, end-to-end business IT solutions. The expertise of Progent's Microsoft-certified engineering staff, with an average of over 10 years of background involving Microsoft technology, ensures you success in designing, deploying and managing Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET platform.
SQL Server 2016 introduces significant improvements in speed, scale, security, high-availability, BOYD support, plus built-in business intelligence. Innovations include PolyBase for handling structured and unstructured files simultaneously for data warehousing, Jason integration, Always Encrypted mode, Mobile Reports, and centralized management of local and cloud operations and services. Progent's Microsoft-certified consulting team can deliver online and on-premises expertise to help organizations of any size to configure, manage or troubleshoot any edition of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with other core Microsoft platforms including Windows Server, Exchange, SharePoint Server, Dynamics CRM and GP, Skype for Business, and System Center Operations Manager (SCOM).
Progent can show you how to plan and implement an efficient move to Dynamics GP/Great Plains so that you retain your information, improve your protection, enhance your analytics, take full advantage of Microsoft Office integration, and reduce productivity interruption by designing and following a sensible migration strategy. Progent can also help train new Dynamics GP 2010 users so you don't lose productivity. Progent can enhance your financial reports and business analytics by providing Crystal Reports consulting, FRx programming, and Microsoft Excel expertise. Progent's background with Microsoft .NET technology, Microsoft SQL Server solutions, and designing with VBasic, XML and other tools make it possible to create custom business software and eCommerce programs that integrate transparently with Microsoft Dynamics GP 2010/Great Plains 2010.
Progent’s Technical Response Center (TRC) provides nationwide extended hours remote troubleshooting for information systems based on Windows and Cisco technology. Progent's Microsoft and Cisco-Certified support engineers provide after-hours phone help and online direct network connection to isolate and repair network problems quickly and affordably. The breadth of IT expertise represented by Progent's staff of country-wide support professionals makes it possible to escalate even the most difficult problems to qualified specialists as needed. For critical problems, the Technical Response Center endeavors to answer your request for support within one hour.
The sophistication and connectivity requirements of Microsoft Windows Servers requires an IT consulting firm with practical experience and in-depth knowledge in designing and integrating seamless, comprehensive business technology systems. The background of Progent's Microsoft-certified consultants, which averages more than 10 years working with Microsoft technology, ensures you success deploying Windows Server 2008 and Windows Server 2003 to align optimally with your business objectives. Progent’s consulting services can assist you with planning, deploying, administering, and supporting Windows Server solutions that maximize the productivity of your computer system. Progent’s consultants can help you with Microsoft Windows 2008 Server, Microsoft Windows 2003 Server, Microsoft Windows 2000 Server, or Microsoft Windows NT Server plus Windows 8, Windows 7, Windows Vista and other clients.
Progent's Microsoft-certified consultants offer economical online and onsite expertise, application development, and troubleshooting support for businesses of any size who want to migrate to SharePoint Server 2016 or SharePoint Online from earlier versions of SharePoint.
Cisco's network security and remote access products for small businesses represent a comprehensive line of manageable security solutions to help protect your wired and wireless information system. Cisco's Virtual Private Network line includes routers, firewalls, intrusion detection systems and Virtual Private Network concentrators. Progent's professional consulting staff includes field-proven engineers with Cisco's Certified Internetwork Expert and CCNP qualifications who are able to help your organization to select Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki wireless APs, and other Cisco security technologies that align best with your company goals.
Microsoft Dynamics GP/Great Plains allows you to grow and manage your business better by delivering deep access to strategic data and a fast ROI. Dynamics GP confers important business benefits including its ability to extend the reach of your organization, handle your financials, automate financial processes, standardize processes across your company, refine inventory control, increase order accuracy, grow revenue and minimize turnaround time, and maximize free cash flow. Progent can help you set up and manage a reliable, safe server and network infrastructure to support Great Plains, and can offer experienced Dynamics GP consultants to make sure you reap all the benefits of your Microsoft Dynamics GP software.
Progent provides support services for WatchGuard Firewall security appliances including the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can show you how to select, deploy, and manage a WatchGuard Firewall/VPN product that fits your security needs and budget. Progent can help you to maintain legacy WatchGuard firewalls or migrate efficiently to modern WatchGuard firewall solutions.
Progent's ProSight Virtual Hosting and Management service provides complete hosting of a small or mid-size organization's servers in a solution that delivers the maximum degree of availability and expandability and is in addition simple to transfer to any data center. ProSight Virtual Hosting and management options are based on mature virtualization architectures that allow small businesses with multi- platform IT systems to economize significantly on the costs of capital equipment, infrastructure maintenance, and IT management while achieving world-class reliability and an unprecedented degree of vendor independence.
If you have a small business IT system with 10 to 50 desktop users, Progent's computer outsourcing services free your business from dependence on single independent consultant while giving you cost-effective and dependable access to enterprise-class technical support. By delivering IT support service when you need it, offering advanced knowledge for critical applications, offering value-added services such as automated server monitoring, and charging only for services you receive, Progent offers you an economical solution for maximizing the profitability of your small business information system. Progent is the smart way for small businesses to create and maintain a reliable and secure IT network and to benefit from fast access to the skilled help ordinarily available only to enterprises who can afford a large internal IT organization.
Progent uses an enterprise-class service reporting system that records and organizes detailed documentation for all billed support activities. Unlike many freelance consultants or small support firms who provide scant documentation or details of tasks done, every service delivered by Progent is accompanied by comprehensive documentation. Each Progent staff member has use of the support documentation sent by every consultant to every customer. The discipline of documenting and organizing support activity allows more efficient support and avoids a variety of common misfortunes such as when a support client is virtually held hostage to a consultant who refuses to let go of the keys to the kingdom.
System Center 2016 Operations Manager (SCOM 2016) helps to promote top performance and maximum uptime for key workloads by offering centralized, mixed-platform tracking of IT infrastructure installed across on-premises systems and private and public clouds. Progent's consulting group offers world-class online and onsite support to help businesses of any size to design, implement, optimize, update and repair Operations Manager 2016 solutions. Progent can help your company to migrate to Operations Manager 2016 from earlier versions or from different IT infrastructure monitoring products, or integrate a variety of monitoring tools into a unified infrastructure management ecosystem. Progent can also show you how to expand your Operations Manager 2016 environment to include infrastructure based in public clouds including Microsoft Azure and Amazon AWS.
Microsoft SQL Server 2000 is a rich, Web-enabled database and data analysis package that enables the rapid development of a new generation of enterprise-class applications that can provide your company a significant competitive advantage. Microsoft SQL Server 2000 provides core support for XML and the capability to communicate across the Internet and beyond the firewall. The expertise of Progent's certified SQL Server 2000 consultants, with an average of more than over 10 years of work supporting Microsoft integration, ensures you success in designing, installing and supporting Microsoft SQL Server solutions that are well connected with other applications based on Microsoft's .NET platform.
Progent can give you access to experts who can modify your Microsoft Business Solutions ERP, MRP, and financial system applications to suit your particular business requirements. Progent’s Microsoft support experts offer experience in Microsoft AX ERP Software, Microsoft Microsoft Navision, Microsoft Solomon, and Microsoft Business Solutions Retail Management Software. Progent also offers custom e-Commerce consulting services for secure, corporate-wide resource sharing plus integration with Customer Relationship Management programs.
NetApp MetroCluster is a high-availability and disaster recovery software suite that uses array-based storage clustering with synchronous replication to provide fast, zero data loss disaster recovery between datacenters that are as far as 300km apart from each other. Progent's roster of veteran IT consultants can help you to design, deploy, administer, upgrade, test and troubleshoot a disaster recovery system built around NetApp MetroCluster. Progent can help you to select a topology for your MetroCluster environment that aligns with your technical requirements and budget. Progent can ensure you follow best practices for installing your MetroCluster environment by providing help with tasks such as assigning disk pools and shelf IDs, determining plexes layout, provisioning volumes, setting up Data ONTAP configuration replication service, provisioning switches, designing a tiebreaker, setting up a TCP/IP configuration replication network between your peered clusters, and testing your disaster recovery solution to show adherence with information assurance standards and government mandates.
ProSight Data Protection Services offer small and mid-sized businesses a low cost end-to-end solution for reliable backup/disaster recovery (BDR). For a low monthly price, ProSight DPS automates your backup activities and enables fast recovery of vital files, apps and VMs that have become unavailable or damaged as a result of component breakdowns, software bugs, natural disasters, human mistakes, or malware attacks like ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to an on-promises device, or mirrored to both. Progent's disaster recovery specialists can provide world-class expertise to set up ProSight DPS to be compliant with government and industry regulatory standards like HIPAA, FINRA, and PCI and, when needed, can assist you to restore your business-critical data.
Progent's Computer Contact Center Outsourcing Services for PC desktop technical support are designed specifically for small businesses who require immediate availability of a Help Desk Call Center with professional phone support and effective escalation capability but who must work within a modest IT budget. Important features of Progent's Help Desk Outsourcing Services include: Help Desk Phone Support, Optional Remote Access Provisioning, Initial System Assessment, Problem Escalation, Virtual Help Desk Services, By-the-Minute Billing, and Helpdesk Software Recommendation and Integration.
Progent can provide small companies with an IT management professional who can function as a part-time Chief Information Officer. This part-time Chief Information Officer can offer long-term direction to help you integrate appropriate technology to enhance business operations so they align more closely with your corporate goals. Your company can develop and install a well thought out IT strategy without incurring the cost of a full-time senior IT executive.
With virtual servers, companies can run many virtual machines on a single actual server. Virtualization technology enables businesses to enjoy all the advantages of server isolation, while avoiding the expense associated with buying additional server equipment. Virtualization is the enabling technology for building private clouds, which provide major advantages such as lowering the costs of capital equipment, datacenter facilities, and administration while enhancing information protection, network reliability, and recoverability. Other useful server management technologies include network monitoring utilities, Microsoft WSUS, and remote system management cards. Progent's professional server management specialists can help you with all areas of server virtualization and management to allow your business to cut expenses and save time.
Catalyst line of Wi-Fi controllers simplify the administration of wireless networks by unifying the configuration and management of wireless access points, optimizing Wi-Fi throughput by limiting the impact of radio frequency congestion, improving Wi-Fi uptime with rapid auto-failover, and hardening data security by identifying threats and filtering network traffic according to user type and location. Progent can assist your business to configure Cisco Wi-Fi controllers to manage and monitor Wi-Fi networks of all sizes. Progent can assist you to administer and troubleshoot your existing Cisco-based Wi-Fi environment or carry out an efficient migration to Cisco's latest Wi-Fi controller solutions.
Progent's Windows Server 2016 disaster recovery/business continuity experts can assist you to design a DR solution built around Microsoft's most advanced Failover Clustering technologies such as Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for high-performance storage clusters using low-cost equipment, VM Load Balancing for improving the speed and fault-tolerance of Failover Clusters while reducing TCO and management overhead, and Cloud Witness for easy, affordable creation of a failover cluster quorum witness.
If your business network combines Solaris technology with Microsoft Windows, Progent can assist you to integrate your IT resources into a unified environment that permits all your operating systems to coexist for simple administration, transparent information exchange, high availability, superior throughput, and tight protection. Progent's Solaris and MS Windows coexistence assistance offerings include network architecture configuration and service, consulting for Microsoft Windows services for UNIX (SFU), online server monitoring and administration, online technical help and troubleshooting, in-person technical support, and Contact Center outsourcing.
Cisco's Firepower NGFWs Firewalls deliver a significant performance improvement over Cisco's popular ASA 5500-X security appliances and offer centralized management of advanced security features such as application visibility, next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection, URL filtering, and multi-node sandboxing. Progent's Cisco CCIE firewall consultants can help your organization to design and carry out a smooth migration to Cisco Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and help you integrate Firepower appliances with Cisco's security services to create and centrally control IT ecosystems that include local offices, data centers, and cloud resources.
Progent's expert consultants can help you define and deploy an efficient in-place Microsoft Exchange 2003 migration plan that minimizes productivity downtime, simplifies long-term service demands, and makes your Microsoft Exchange Server 2003 easy to manage. For complex multi-server or multi-site migrations, Progent has the experience to complete your project quickly and economically. Progent's Microsoft Exchange 2003 support, repair, and consulting offerings include assistance with the configuration of third-party add-ons to Exchange Server 2003 that are best aligned to your business needs.
Microsoft Dynamics Business Central (previously, formerly} called Microsoft Dynamics NAV and Navision) provides small and midsize businesses a unified soultions for financial management, inventory control, operations control, capacity planning, purchasing, sales and marketing, demand forecasting, and advanced analytics. Progent's Dynamics 365 Business Central/NAV consultants can assist you to maintain your legacy Dynamics NAV environment or migrate smoothly to a cloud-hosted, local, or hybrid deployment model.
Progent's disaster recovery support and business continuity consultants can help you create a disaster recovery plan to prepare for an IT network disaster. Progent can help you create a complete disaster recovery strategy that includes periodic disaster recovery assessments and drills. Progent's Microsoft and Cisco-authorized engineers can also show you how to create an affordable, non-stop network solution that addresses availability issues involving a broad array of network technologies and procedures.
Progent’s IT outsourcing packages offer affordable computer support for mid-size companies. Whether it includes planning network architecture, creating an internal Help Desk or using an outside one, rolling out an updated e-mail system, monitoring your network, or creating a web-based business solution, outsourcing your IT technical services can reduce expenses and minimize risks, allowing IT service budgets to grow in a more linear and controlled manner than is possible by assembling a large, all-purpose in-house network support organization. Progent’s Outsourcing White Paper and flyers explain how Progent can help you build a secure and robust network architecture for your critical Windows-powered business software including Windows 2008, Microsoft Exchange Server 2007, and Microsoft SQL Server.
Progent is convinced that a well architected and executed network is a crucial factor for accelerating a company's growth, and we apply this credo in our corporate network infrastructure. Progent has created a non-stop virtual office infrastructure that allows Progent's in-house engineers and certified contractors to deliver fast and effective support, cooperate easily on challenging jobs, and gain from career and private growth from being part of an exciting company ethos of self motivation and freedom.
Microsoft Windows Server 2008 is an important step forward in making information systems more protected and fault tolerant, simpler to virtualize and manage, higher performing, and able to provide a better environment for web publishing. Progent can assist your business benefit fully from the improvements incorporated into Microsoft Windows Server 2008 by delivering Microsoft-certified consulting, technical support, education, staffing, network monitoring, and security engineering expertise.
Progent can help you with any stage of Azure cloud migration including needs definition, readiness assessment, solution design, pilot testing, deployment, automated administration, performance tuning, license management, disaster recovery preparedness, security planning, and regulatory compliance assessment. Progent can assist your IT staff to set up and debug firewalls and VPN tunnels so your users can safely access to Azure-based services, and Progent's Microsoft-certified consulting experts can help you integrate critical Microsoft technologies to work in the cloud including Microsoft Windows Server, Exchange, SQL Server and SharePoint. Progent can also help you to set up a hybrid cloud ecosystem that transparently integrates physical datacenters with Azure-based resources.
ProSight LAN Watch is Progent’s server and endpoint remote monitoring service that incorporates advanced remote monitoring and management techniques to keep your IT system operating efficiently by checking the state of critical assets that drive your information system. When ProSight LAN Watch detects an issue, an alarm is sent automatically to your designated IT management personnel and your assigned Progent consultant so any potential issues can be addressed before they can disrupt your business.
Progent's Microsoft-certified consultants can help your business to maintain System Center 2007 Configuration Manager to simplify operations, improve security and compliance, and increase worker output by making sure that critical applications stay up to date, managing product licenses, and monitoring usage patterns to help you make informed purchasing decisions. Once you are ready to update your SCCM 2007 device management ecosystem, Progent can help you to plan and implement an efficient move to System Center 2012 Configuration Manager.
Progent's Microsoft-certified consultants offer advanced support in implementing, managing and debugging all versions of Microsoft Project Server and can provide a broad variety of affordable remote support services based on proven best practices to assist businesses of all sizes to get all the advantages of this powerful project management solution. Consulting support available from Progent include system design, installation and upgrades, strategies for safe file and status sharing among onsite and remote or mobile users, network optimization, and customized online training classes.
Progent offers remote and on premises consulting to help you with any phase of business intelligence reporting ranging from troubleshooting or modernizing reports to designing and implementing a comprehensive BI solution. Progent's management reporting experts can assist your company to maintain your existing reporting environment, help you to upgrade databases and applications from a discontinued reporting platform to a current one, and provide as-needed remote mentoring to meet your specific requirements. Progent’s management reporting and analytics consultants offer experience in the leading business analytics reporting and visualization tools including the SQL Server business intelligence suite (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel business analytics tools such as Power Pivot, Power Query and Power View, and Report Builder.
Progent can provide the expertise of CISM Premier security professionals. The Certified Information Security Manager (CISM) organization describes the basic competencies and global standards of performance that information security managers are required to master. It provides executive management the confidence that those who have earned their CISM certification have the experience and capability to provide effective security management and support consulting.
NetApp MetroCluster is a disaster recovery software suite that uses array-based storage clustering along with replication to deliver fast, zero RPO disaster recovery (DR) between datacenters located up to 185 miles away from one another. Progent's team of veteran network experts can help you to plan, configure, manage, update, test and troubleshoot a disaster recovery solution based on NetApp MetroCluster. Progent can assist you to choose an architecture for your MetroCluster deployment that meets your technical requirements and budget. Progent can ensure you follow best practices for installing your MetroCluster environment by delivering guidance with procedures like assigning shelf IDs, arranging aggregate layout, provisioning FlexVol volumes, setting up NetApp Snapshot, installing Cisco and Brocade switches, designing a tiebreaker mechanism, designing a TCP/IP configuration replication network between your peered clusters, and verifying your disaster recovery solution to show compliance with information assurance standards and government requirements.
Progent's ISSAP Premier security experts, or Information Systems Security Architecture Professionals, are experts who have been awarded ISSAP status as a result of thorough testing and significant work with network security architecture. ISSAP security experts have in-depth understanding of access control systems and methodologies, telecommunications and network infrastructure security, cryptography, requirements analysis, business continuity and disaster recovery, and physical security. Progent's ISSAP-certified security specialists can help your company with all aspects of secure network architecture.
Progent’s Microsoft-certified experts can provide businesses of all sizes consulting, technical support, and development expertise for Microsoft SharePoint Server and SharePoint Online. Microsoft SharePoint is an enterprise solution that utilizes web technology for efficiently coordinating people, groups and information. Microsoft SharePoint provides a central location for your workers or clients to connect to, manage, distribute and manipulate useful data, files, and software and to communicate with other people. Microsoft SharePoint enables quicker and better decisions, more effective sharing across groups and more streamlined business practices. Windows SharePoint Services join workers, customers, teams and major tasks with the information they’ve developed in a manner that makes data convenient to find, download and re-use. Progent's SharePoint experts can assist your organization to support your current SharePoint ecosystem or upgrade to the current version of SharePoint Server or to SharePoint Online.
Progent provides national urgent help and consulting services for businesses that run environments based on variants of Linux or whose IT systems include a mix of Linux platforms/Linux and Microsoft Windows products. Online IT help offers maximum leverage for your IT budget by protecting client productivity and shortening the time billed for computer analysis and repair. Sophisticated online access technology and experienced technicians and consultants combine to enable Progent to handle the majority of IT problems without wasting time and expense by traveling to your site. In the vast majority of situations your network problems can be remediated over the phone or via a combination of phone help and remote network analysis. Progent can make available Cisco CCIE infrastructure experts and CISM certified security specialists to help you with the most difficult system issues.
Remote continuous monitoring, automated alarms, and periodic reports are vital to preserving the proper operation of your IT system and eliminating unnecessary and costly downtime. Remote Monitoring and Management (RMM) solutions have progressed so far that businesses of any size can get a degree of network stability that was previously reserved for large enterprises. Progent offers a variety RMM solutions available as economical service packages designed to help your company to identify and resolve a most IT network problems before they can hurt productivity.
Progent's ISSAP Certified security experts, or Information Systems Security Architecture Professionals, are consultants who have earned ISSAP Certification as a result of thorough testing and extensive experience with information security architecture. ISSAP consultants have comprehensive understanding of access control mechanisms and techniques, phone system and network infrastructure protection, cryptography, requirements analysis, BCP and disaster recovery planning (DRP), and physical security. Progent's ISSAP-premier security specialists can help your business with all phases of secure network architecture.
Fortinet next-generation firewalls are industry leaders in offering top throughput for encrypted data inspection. Progent's Fortinet firewall experts can assist your business to configure your Fortinet FortiGate security appliances to safeguard all your IT assets at the enterprise perimeter, within the data center core, at branch locations, and in the cloud.
The latest generation of ASA 5500-X Series of firewalls with Firepower Services deliver significantly more bang for the buck than Cisco's legacy PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX security appliances for new installations. Progent's Cisco-premier CCIE network experts can help you to maintain your existing PIX or ASA 5500 security appliances and migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also help your company to design, integrate, optimize, administer and troubleshoot firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services.
Progent's ProSight Network Audits are a quick and affordable way for small and medium-size organizations to obtain an objective assessment of the health of their information system. Based on a selection of the leading remote monitoring and management tools available, and supervised by Progent's world-class group of information technology experts, ProSight Network Audits show you how well the deployment of your core network assets adhere to industry leading practices. The Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and provide instant ROI such as a cleaner and more secure AD environment. Both versions also offer the ongoing advantages of state-of-the-art remote network monitoring and management technology. These benefits can include easier management, better compliance with government and industry security regulations, higher utilization of IT assets, faster troubleshooting, more reliable backup and restore, and higher availability.
Progent can assist you in all facets of your migration to Microsoft Exchange 2016 such as designing high availability (HA) system topology for a local, Microsoft cloud connected or hybrid deployment; CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2+; moving mailboxes; Hyper-V design; determining mass storage requirements for your VMs, databases and logs; configuring hardware load balancing (HLB) for high-availability client access services; planning, building and testing Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; updating your firewall; creating SSL certs; performing client remediation with Office desktop or Office 365; and configuring Outlook on the web.
Microsoft allows you to create transparent hybrid ecosystems that combine Office 365 and on-premises Exchange systems. This allows you to have some Exchange mailboxes located on your on-premises datacenter or private cloud and other mailboxes resident on Office 365. Progent's certified Exchange consultants can assist your organization with any facet of planning, integrating and troubleshooting your hybrid Office 365 Exchange Online solution. Progent's Exchange specialists can deliver occasional support to help you resolve challenging technical bottlenecks and also can provide comprehensive project management outsourcing or co-sourcing to ensure your hybrid Office 365 solution is completed on schedule and on budget.
Dynamics GP/Great Plains accounting offers analysis and reporting features that allow you to track all business processes, revenues and expenses, and sales trends with integrated drill-down, query, and reporting functions. Progent's Microsoft Dynamics GP reporting support expertise can help you design reports that allow you to understand your business more completely, converting raw data into useful management information. Progent is able to enhance your reporting and analytics by offering Crystal Reports expertise, FRx help, and Microsoft Excel programming. In addition to delivering reporting consulting, Progent can supply Microsoft .NET support, Microsoft SQL Server expertise, and application design with VBasic, XML and other development environments in order to offer specialized line-of-business application development and web commerce applications that integrate seamlessly with Microsoft Dynamics GP/Great Plains.
Progent offers fast and affordable online access to a certified Oracle DBA consultant or an Oracle software programmer. Progent can provide advanced database administration services for any version of Oracle's RDBMS platform and can also assist you to plan, create, update, or troubleshoot Oracle applications based on SQL and PL/SQL. Progent also provides support for Data Guard replication technologies and Oracle Recovery Manager.
Dynamics GP/Great Plains 2010 accounting is a full-featured business management and analytics platform that unifies information and processes across your business, interfaces seamlessly with other applications, and connects workers, clients and vendors unrestricted by time or location. Designed for small to mid-size companies, MS Dynamics GP 2010 and Dynamics GP Release 10.0 provide functionality for financials, analytics and reporting, project management, inventory and order processing, e-commerce, human resource management, customer relationship management, field service, manufacturing, retail, and online business services. Progent can help you set up and manage a reliable, protected computer and communications infrastructure to support Microsoft Dynamics Great Plains, and can give you access to experienced Great Plains professionals to help your company exploit the full power of Microsoft Dynamics GP/Great Plains 2010.
Progent's Microsoft-certified consulting experts have more than 10 years of experience planning, implementing, enhancing and troubleshooting Microsoft SCOM solutions and can provide companies of all sizes expert online or on-premises consulting services for System Center 2012 Operations Manager. Progent can assist your company to plan a topology for System Center 2012 Operations Manager servers that delivers the performance and availability required to monitor your IT resources efficiently, whether your infrastructure are onsite, in the cloud, or a mixed solution. Progent can also assist you to install and set up Microsoft SCOM 2012 management packs based on industry best practices for tracking network fabric and Microsoft and third-party apps and services. Also, Progent can provide responsive online or on-premises troubleshooting to assist you to remediate serious problems uncovered by System Center 2012 Operations Manager.
Cisco's Firepower Next Generation Firewalls provide a significant performance boost compared to Cisco's popular ASA 5500-X security appliances and offer unified management of advanced security features such as application visibility, next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection (AMP), DDoS mitigation, and sandboxing. Progent's Cisco CCIE firewall experts can assist your organization to plan and carry out an efficient upgrade to Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and help you integrate Firepower firewalls with Cisco's cloud-based services to build and centrally manage network ecosystems that include branch offices, data centers, private clouds and public clouds.
Progent’s Technical Response Center (TRC) offers affordable national after-hours remote assistance for information systems powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified service engineers provide 24x7 phone support and online secure network connection to troubleshoot and repair technical problems quickly and affordably.