System Center Configuration Manager automates software deployment and updating, simplifies security and compliance settings management, inventories network assets, guards against company data leakage, provides network health monitoring, allows secure self service, and delivers a common control mechanism for administering mixed-operating system networks based on on-premises, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager consultants and Azure cloud specialists can help your organization with any facet of planning, implementing, operating and troubleshooting a SCCM deployment for local, cloud, or hybrid environments.
Progent's management team consists of seasoned professionals with years of background providing computer consulting services, technical support, and long-term information system planning to organizations ranging from small offices to global enterprises. Great support calls for great people, and Progent has put together a management staff that can provide businesses with the top service value available anywhere.
Progent's qualified security and compliance consultants can provide security reviews of enterprise-wide security to determine your company's cybersecurity profile compliance with recognized industry security standards. Progent offers subscription-based managed services for security monitoring and response, on-demand network-wide security reviews, and targeted security assessments for specific areas of cybersecurity like endpoints or ransomware-safe backups. Progent's accredited security experts can also conduct comprehensive information security audits to determine your organization's compliance with key international security standards including FISMA, PCI, and ISO.
Progent imposes no initialization charge and asks no retainer for support services delivered during regular business hours. Progent's one-minute granularity eliminates large invoices for fast fixes so you won't be tempted to allow less critical problems to stay unaddressed.
Microsoft Virtual Server 2005, run on the Windows Server operating system and powered by software first developed by Connectix, delivers the performance necessary to carry out server consolidation, application upgrade, and server isolation tasks via virtualization techniques in an enterprise-ready computing network with high scalability, manageability, and reliability. Microsoft has targeted Virtual Server 2005 at businesses who want to improve operational efficiency in application programming and testing, migration from legacy line-of-business software, and hardware consolidation. Progent's professional Virtual Server experts can assist your business to assess and integrate Microsoft Virtual Server.
ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to capture, maintain, find and safeguard data about your IT infrastructure, processes, applications, and services. You can instantly locate passwords or IP addresses and be alerted about upcoming expirations of SSLs or domains. By updating and organizing your IT documentation, you can save up to half of the time thrown away searching for critical information about your network. ProSight IT Asset Management includes a common repository for storing and collaborating on all documents required for managing your network infrastructure such as standard operating procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and associating IT data. Whether you're making improvements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the knowledge you require the instant you need it.
Progent's Cisco-certified Wi-Fi integration experts can assist you to configure, administer, and troubleshoot Cisco Wi-Fi devices including Aironet and Meraki 802.11ac wireless access points plus Cisco's Wireless Network Controllers.
Cisco Cisco Unified Communications Manager (CUCM or Unified CM), originally branded CallManager, is the foundation of Cisco's communications and collaboration platform. Unified CM and Unified CM Express provide a location-independent IP-PBX by integrating closely with apps such as Cisco Unified CM IM and Presence Service, Cisco Unity Connection for voicemail management, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for creating an advanced customer contact center. Progent's Cisco-certified consultants can deliver efficient and budget-friendly remote and onsite support to help organizations of any size to build and maintain CUCM ecosystems by providing Unified Communications Manager configuration and troubleshooting services that add maximum productivity. Progent can help with any aspect of Unified CM configuration and troubleshooting in areas that include integrating Voice over IP phones and Video phones, designing dial plans, setting up SIP trunking and PSTN calling, deploying Cisco ISR routers with CUBE VoIP networking support, creating Cisco UCS server clustering systems for survivability, performance tuning, and integration with Exchange Server.
Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) service that utilizes next generation behavior-based machine learning tools from SentinelOne to guard endpoint devices and servers and VMs against modern malware assaults such as ransomware and file-less exploits, which easily get by legacy signature-based anti-virus tools. ProSight ASM safeguards on-premises and cloud-based resources and provides a single platform to automate the entire threat progression including blocking, infiltration detection, mitigation, cleanup, and forensics. Top capabilities include one-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against new attacks.
Cisco's security and remote connection products for small organizations offer a complete line of manageable security products to help protect your wired and wireless network infrastructure. Cisco's VPN product family includes switches, firewalls, intrusion detection systems and Virtual Private Network concentrators. Progent's expert consulting staff includes experienced engineers with Cisco CCIE and Cisco Certified Network Professional qualifications who can help your organization to evaluate Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi APs, and other Cisco security solutions that fit most closely with your business objectives.
Progent's Duo managed services incorporate Cisco's Duo cloud technology to defend against stolen passwords by using two-factor authentication (2FA). Duo enables one-tap identity verification on iOS, Android, and other out-of-band devices.
Progent can provide enterprise customers the services of a certified NetApp consultant for online or onsite expertise for NetApp's complete portfolio of SAN storage software and hardware products including Data ONTAP data management, MetroCluster array-based clustering, FlexPod private cloud architecture, SnapMirror data replication, SnapVauly incremental D2D backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore/vFiler for storage partitioning, OnCommand Reporting and Insight analytics, plus NetApp's FAS, AFF, V-Series and N-Series storage products. Components of NetApp SAN technology supported by Progent include SAN dsign, hybrid-cloud deployment, virtualization, migrations, non-disruptive patching, storage management, information assurance, high availability, and remediation. Progent can provide Level 3 support to assist you to resolve problems with NetApp SAN deployments efficiently based on best practices.
Progent's Microsoft certified engineers can provide remote and on-premises consulting services to help you to administer, maintain, and troubleshoot computers powered by Windows 7 and also offers help with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent offers support for management automation, network security, disaster recovery, remote connectivity, smartphone and tablet management, wireless network design, and remote network monitoring.
Microsoft has made a strong effort to enable transparent hybrid networks that combine Microsoft 365 and local Exchange deployments. This permits you to have specific mailboxes hosted on your corporate datacenter and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified Exchange consultants can help you with any facet of planning, integrating and troubleshooting your hybrid Exchange network. Progent's Exchange consultants can provide occasional support to help you resolve challenging technical bottlenecks and also offer extensive project management outsourcing or co-sourcing to ensure your hybrid Microsoft 365 Exchange solution is carried out on schedule and on budget.
Progent can provide a variety of low-cost remote and on-premises support services to assist your business to configure, manage, and troubleshoot workstations and mobile devices powered by Windows, Apple macOS/OS X, iOS, Google Android, or Linux.
Progent's Microsoft-certified SharePoint consultants offer affordable remote and on-premises expertise, application development, and technical support support for businesses of all sizes who want to migrate to SharePoint 2016 or SharePoint Online from prior versions of SharePoint.
Progent can assist you in any phase of your migration to Exchange Server 2019 including deploying Windows Server 2019 Core as a host for Exchange; planning HA infrastructure for a local, Microsoft cloud connected or hybrid deployment; migrating mailboxes; planning and configuring Hyper-V virtualization; setting up HLB; configuring Database Availability Groups (DAGs) with MCDB caching; integrating with Skype for Business 2019 for voicemail services; integration with SharePoint Server or SharePoint Online; updating firewalls; integration with Microsoft 365; and configuring Outlook.
Progent's experts can provide Apple macOS and Mac OS X users a variety of services such as desktop support, Apple macOS and OS X consulting, Apple Mac integration with Windows environments, Microsoft Entourage and Exchange Server expertise, security services, and one-on-one education. Progent can help businesses to upgrade to macOS from OS X or other earlier editions of Apple OS X and Progent can provide expertise with macOS and Mac OS X applications. Progent's specialists in Apple technology can also assist your business with Apple iPhone integration and iPad management, or moving to Apple's iCloud. For business networks built exclusively on Mac OS X or for systems incorporating a mix of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to handle the complexity of planning, integrating and maintaining a network infrastructure that is reliable, secure, efficient and aligned with your organization's business goals.
Progent's Wireless Consulting Services offer a fast, economical option for businesses of all sizes to deploy, manage and repair advanced wireless network solutions. For 802.11n and the latest 802.11ac wireless environments, Progent can help you plan and install hardware like Cisco's Aironet and Meraki wireless access points and wireless network controllers. For mobile email and online business applications, Progent supports Apple IOS iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.
If your office computer system mixes Linux technology platforms with Windows, Progent can help you to incorporate your IT resources into a unified environment that permits all your operating systems to coexist for simple administration, transparent dataflow, high reliability, superior throughput, and strong security. Progent's Linux and MS Windows integration assistance offerings include network architecture configuration and support, support for Windows services for UNIX, online network monitoring and management, remote technical help and troubleshooting, on-site technical support, and Helpdesk support.
DoubleTake/Carbonite Software offers a selection of products designed to provide small and midsize businesses a variety of cost-effective alternatives for backing up and recovering business-critical applications such as Microsoft Exchange, Microsoft SQL, RIM Blackberry, and Microsoft Office SharePoint. Progent's disaster recovery planning experts have extensive experience incorporating DoubleTake/Carbonite technology into small business information systems to achieve a high state of fault tolerance and disaster recovery readiness at a budget-friendly cost.
For Windows desktop and application virtualization, Progent offers the support of a Citrix-certified XenDesktop expert who can help your company to design a XenDesktop environment that maximizes the strategic impact of your IT network; integrate XenDesktop software with your servers, end-user devices, and peripherals; migrate your older desktop virtualization software to current versions of XenDesktop; and deliver comprehensive online troubleshooting. Progent can also instruct your IT staff to adhere to industry leading practices to maintain XenDesktop effectively.
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ProSight Reporting is an expanding suite of in-depth reporting tools designed to integrate with the industry's top ticketing and network monitoring programs including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Progent's Microsoft-certified experts can provide businesses of all sizes consulting, technical support, and development expertise for Microsoft SharePoint and SharePoint Online. Microsoft SharePoint is an advanced platform that utilizes web-based technology for efficiently coordinating people, teams and information. Microsoft SharePoint provides a central spot for your employees or clients to connect to, manage, share and interact with relevant data, documents, and applications and to communicate with one another. SharePoint allows quicker and better decisions, more effective access across groups and more streamlined business practices. Windows SharePoint Services join workers, clients, workgroups and major tasks with the information they've created in a manner that makes data easy to find, download and apply. Progent's SharePoint experts can assist your organization to maintain your current SharePoint solution or migrate to the current release of SharePoint.
Progent's Microsoft certified experts provide small and mid-size companies world-class consulting support for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's solution for change and configuration management. SMS 2003, included in Microsoft System Center 200, allows you to install important software quickly and reliably to specified users, lower software costs and adhere to licensing agreements by understanding patterns of usage, enhance Windows protection by increasing your knowledge of weak points and by delivering critical patches, manage your external workforce through industry standards independent of connection or location, and reduce operational expenses by fully utilizing the management functions incorporated into Windows. Progent's SMS engineers can show you how to use SMS economically for automated software and application installation, security patch control, and asset monitoring management including software and hardware inventory.
Progent's Wireless Consulting Services offer a fast, affordable way for companies of all sizes to integrate, manage, monitor and troubleshoot cutting edge wireless connectivity technology. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can show you how to design and deploy appliances like Cisco's Aironet and Meraki access points and wireless network controllers. For wireless email and web-based business applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Androids, and Windows phones and tablets.
Progent offers technical services for mid-size companies who have 100 to 250 network clients. The mid-size company or work group has traditionally been an underserved part of the market for network support expertise. The overhead and service access models of major third-party support firms make them too expensive for the ordinary small company or small medium business (SMB), which usually relies on a minimal information technology budget with which to maintain an IT system whose complexity and capability are often similar to the networks of much bigger companies. Progent's support delivery model, which takes great advantage of remote service, virtual network infrastructure and 24x7 network monitoring, dramatically lowers the IT maintenance expenses of an SMB while offering the mid-size organization with enterprise-level support from professional, world-class consultants knowledgeable in a broad array of small business network solutions. If your mid-sized company or small business is looking for levels of IT support needed by a mid-size organization without budgeting enterprise costs, contact Progent.
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection solution that incorporates next generation behavior machine learning technology by SentinelOne to guard endpoints and physical and virtual servers against modern malware assaults like ransomware and file-less exploits, which routinely evade traditional signature-matching AV products. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and offers a single platform to address the complete malware attack lifecycle including protection, identification, mitigation, cleanup, and forensics. Key features include one-click rollback using Windows Volume Shadow Copy Service and real-time network-wide immunization against newly discovered threats.
Progent's Microsoft-certified consultants can assist you to evaluate the advantages of Windows Server 2012 R2 for your organization, create pilot environments and migration plans, optimize your network for local, multi-location, cloud-based, and hybrid environments, train your IT support team, create an enterprise-wide security strategy, automate network administration, help with creating applications, and generate and test a DR/BC plan.
Progent's Microsoft-certified consultants can help businesses of any size to adhere to leading practices to configure SCVMM 2012 hosts, networking, storage, and libraries; design, integrate, and administer private clouds, VMs, and services in SCVMM 2012; and integrate SCVMM with System Center 2012 Operations Manager for comprehensive monitoring and reporting. Progent can help you to upgrade from an older version of SCVMM or from a third-party virtualization management platform, and Progent can assist you to enhance and repair your current SCVMM ecosystem to make sure you get maximum business value.
Remote management cards offer IT managers complete control of a server without the requirement for a personal presence. Using remote management cards, all console screen information plus keyboard and mouse functionality are exported to a remote session to an IT professional who can be located anywhere with Internet access. Progent's Microsoft and Cisco certified engineers can assist you to plan, deploy, and manage a high-availability company network that incorporates remote management cards and Progent can use these remote management cards to deliver efficient remote technical assistance. Progent has experience with a number of remote management cards including Aten remote management cards, American Megatrends MegaRAC remote management cards, Dell DRAC cards, HP Lights-Out remote server management cards, and Peppercon remote management cards.
The Certified Information Systems Auditor (CISA) accreditation is an important achievement that represents mastery in network security audit and control. Accredited by the American National Standards Institute (ANSI), the CISA accreditation requires that consultants pass a comprehensive test given by the ISACA professional group. Progent offers the expertise of a CISA-Certified network security audit consultant trained to assist businesses in the fields of IS audit process, IT enforcement, network assets and architecture lifecycle, information technology service delivery, protection of information resources, and business continuity preparedness.