Progent's Microsoft-Premier SQL consultants can provide an array of support services to help small businesses to design, configure, manage, and troubleshoot SQL Server 2008 systems in order to get the maximum competitive advantage from Microsoft's state-of-the-art RDBM platform. In addition, Progent can provide consulting expertise for system architecture, company-wide protection, and software development to increase the strategic value of your IT network.
Remote server management cards offer network managers full control of a server without the requirement for a personal presence. Through remote server management cards, all console screen data plus keyboard and mouse functionality are exported to an off-site session to a support expert who can be situated anywhere with Internet access. Progent's Microsoft and Cisco certified consultants can help you to plan, deploy, and support a fault-tolerant business network that includes remote server management cards and Progent can utilize these remote server management cards to provide low-cost remote technical assistance. Progent is familiar with a variety of remote server management cards such as Aten IP9001 remote management cards, American Megatrends remote management cards, Dell remote server management cards, HP Lights-Out 100c remote management cards, and Peppercon eRIC remote server management cards.
Progent provides national urgent phone support and consulting services for companies that operate UNIX, Linux, or Sun Solaris networks or whose information systems include a mix of UNIX and Microsoft Windows technology. Online technical support offers maximum return for your IT budget by extending user productivity and shortening the time billed for computer analysis and repair. Advanced remote access technology and experienced technicians and consultants allow Progent to handle the majority of network problems without squandering time and expense by traveling to your site. In most of situations your IT problems can be remediated by telephone or through a combination of phone support and online access. Progent can offer the services of Cisco certified CCIE network experts and CISSP and ISSAP certified security specialists to help you with the most challenging system problems.
Progent's Intune consultants can help your company to assess the business value of adopting Intune for configuring and managing your web-facing mobile computers including laptops, phones, and tablets based on Windows, iOS, and Google Android. Progent's Intune consultants can help you to define security and compliance policies, set up pilot environments to confirm the appropriateness of Intune for your environment, deploy Intune throughout your IT ecosystem, combine Intune with System Center Configuration Manager for unified change management, and provide ongoing support for your Intune solution.
Progent's Microsoft and Cisco-certified network experts can help your organization to determine the value of Exchange 2010 for your company and can help you to plan and implement an efficient upgrade to Exchange Server 2010 from Exchange 2003 or Microsoft Exchange Server 2007 that will offer quick ROI by improving your workers' efficiency, cutting the cost of equipment and service, streamlining management, and integrating your vital communications technologies.
Progent's CISSP-certified network security consultants can help organizations of all sizes with any aspect of IT security. Progent can create efficient security systems that guard a small business from modern malware attacks or Progent can plan, configure, and monitor an end-to-end security environment for hybrid enterprise networks that support local, remote, and mobile users sharing network resources spread over multiple physical datacenters and various clouds.
Progent's Microsoft-certified consultants can help organizations of all sizes to adhere to best practices to configure System Center 2012 Virtual Machine Manager hosts, fabric, storage systems, and libraries; design, implement, and manage private clouds, virtual machines, and VMM services in SCVMM 2012; and combine SCVMM 2012 with SCOM 2012 for comprehensive reporting. Progent can help your business to migrate from an earlier edition of SCVMM or from another virtualization management system, and Progent can help you to enhance and troubleshoot your current SCVMM environment to make sure you realize maximum business value.
Remote continuous network monitoring, automated alerts, and actionable analytical reporting are vital to preserving the health of your network and avoiding unnecessary and expensive downtime. Remote Monitoring and Management solutions have progressed to the point that companies of all sizes can get a degree of network stability that was once reserved for enterprises. Progent offers a variety Remote Monitoring and Management (RMM) solutions delivered as low-cost service packages created to help you to detect and fix a an array of network issues before they get big enough to impact your business.
Progent provides national online technical support and consulting services for companies who operate Solaris networks or whose IT systems include a mix of Sun Solaris and Microsoft Windows products. Online technical support offers maximum return for your IT dollar by extending user productivity and limiting the time charged for network analysis and repair. Advanced online access utilities and experienced service specialists and engineers allow Progent to solve most network issues without wasting time and money by traveling to your site. In the vast majority of situations your IT issues can be remediated over the phone or through a combination of telephone help and online network analysis. Progent can put you in touch with Cisco CCIE network experts and CISSP and ISSAP certified security specialists to assist with the most challenging system issues.
Progent can help small businesses to migrate all or part of their computing infrastructure to Microsoft Azure. This can simplify IT management and lower hardware investments. Azure includes a wealth of public cloud services and Progent can help you to evaluate the advantages and limitations of different cloud networking architectures you can use with Azure. Progent can show you how to manage cloud-based or hybrid cloud and local applications and network infrastructure and ensure you sidestep the common errors small organizations make when moving to a public cloud. Progent can show you how to configure cloud servers on Azure Virtual Machines, utilize cloud storage with Azure Storage, handle authentication with Azure Active Directory, and create backup-and-recovery services with Azure Backup. Progent can also help you to configure firewalls and IPsec VPN tunnels and to manage iPhones and iPads and Google Android smartphones and tablets.
Progent can deliver in-depth remote support for all technologies associated with todayís small business information systems and allows you to outsource a variety of vital, as-needed support services such as a temporary Chief Information Officer to provide senior-level IT design and budgeting skills, a Call Center for help desk support, 24x7 server monitoring, spam and email-borne virus protection as a managed service, project management for major initiatives such as site moves orOS upgrades, connectivity experts for designing fast and reliable network infrastructure, security engineers to verify data protection and compliance, disaster recovery experts to create business continuity plans, and software programmers to create, enhance, or repair mission-critical applications.
Progent can provide rapid online support from Cisco CCIE networking consultants. Progent's CCIE consultants can link to your network using powerful remote diagnostic tools to provide fast and affordable analysis and remediation of urgent network infrastructure issues.
Amazon Marketplace Web Service (Amazon MWS) is a collection of APIs that enables Amazon sellers to streamline their operations by automating key sales functions including listings, orders, shipments, inbound and outbound fulfillment, and reports. By leveraging Amazon's extensive online selling environment and automating their sales processes, merchants can broaden their reach, lower their operating costs, accelerate response time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can work with your development team and provide programming, workflow integration, project management support, and mentoring to help you cut development time and costs and speed up your return on investment.
Progentís team of Microsoft and Cisco Premier Certified consultants average more than a decade of hands-on industry experience, in the trenches of IT support, performing a broad range of IT tasks for an extensive array of businesses. Each Progent consultant shares a refined set of personal best practices which are combined into company-wide best practices standards that Progent teaches its support personnel. This ensures that you get not just world-class IT skills, but also a support engineer with proven methods for using technical knowledge to repair actual network problems quickly.
Progent's ProSight Virtual Hosting service provides complete hosting of a small company's production servers in an environment that delivers the maximum degree of availability and expandability and is in addition easy to transfer to another host. ProSight Virtual Hosting options are built on mature virtualization techniques that allow small and midsize businesses with multi- platform IT systems to economize dramatically on the costs of capital investments, system maintenance, and network administration while benefiting from enterprise-class reliability and an unprecedented level of vendor independence.
Progent's Microsoft certified support team can help you design and deploy a smooth in-place Microsoft Exchange 2007 upgrade strategy that minimizes productivity downtime, reduces ongoing support requirements, and makes your Microsoft Exchange 2007 Server easy to manage. For complicated multiple server or multi-site upgrades, Progent offers the background to complete your move quickly and affordably. Progent's Microsoft Exchange Server 2007 help, troubleshooting, and design services include expertise with the configuration of third-party enhancements of Exchange Server 2007 and the creation of unified messaging implementations based on Exchange Server 2007.
Progent can assist your company to plan and implement a smooth transition from a Solaris-based information environment to a network powered by Microsoft Windows and suited for running Microsoft's familiar office productivity suites, business applications, and developer platforms. Progent's Sun Solaris, Windows and Cisco engineers and software development specialists can show you how to preserve your information and minimize business disruption by developing an efficient migration strategy that protects your existing investments in Sun Solaris application and technology. UNIX-to-Windows transition support expertise offered by Progent include evaluation of current environment, transition strategy and testing, Exchange migration expertise, data and application software transition, and server and mass storage migration and consolidation.
Progent offers access to a veteran consultant with years of experience installing, maintaining, and upgrading telepresence systems from leading suppliers including Cisco, TANDBERG, Polycom, LifeSize, and Radvision. Progent's consultants can work with your internal network management group, your ISP, and your telepresence platform vendor to help your organization increase the strategic value of your video conferencing ecosystem.
Microsoft SQL Server 2014 incorporates major enhancements in critical areas such as speed, availability, security, and cloud integration. SQL Server 2014 is the first version of SQL Server that incorporates in-memory capability that operates seamlessly with all workloads including Online Transaction Processing, data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consultants can provide efficient online and on-premises services such as planning, deployment, administration, troubleshooting, and software development services to help businesses of all sizes to realize fast return from their SQL Server 2014 deployment.
Progent's Power BI consultants can help you to plan, deploy, manage, enhance or troubleshoot your Power BI environment. Progent can also help you to organize your source data for Power BI visualizations. Progent can show you how to build and manage a local, cloud, or hybrid environment to run Power BI.
Progentís staff of Microsoft and Cisco Premier Certified consultants average more than a decade of real-world industry experience, at the forefront of network service, executing a broad variety of IT projects for a large mix of customers. Each Progent support professional shares a refined set of individual best practices that are incorporated into company-wide leading practices standards that Progent teaches its support team. This guarantees that you get not only expert IT capability, but also a support engineer with field-tested approaches for using computer knowledge to repair actual network problems efficiently.
Progent's Microsoft-certified consulting experts have more than a decade of experience planning, deploying, optimizing and troubleshooting Microsoft SCOM solutions and can provide companies of all sizes advanced online or onsite consulting support for System Center 2012 Operations Manager. Progent can help your company to design a topology for SCOM 2012 servers that provides the responsiveness and availability needed to watch over your datacenter efficiently, whether your infrastructure are onsite, cloud-based, or a hybrid solution. Progent's SCOM consultants can also assist you to import and customize SCOM 2012 management packs according to industry best practices for monitoring network infrastructure as well as both Microsoft and third-party apps and services. Also, Progent can deliver responsive online or on-premises troubleshooting to help you to remediate critical problems detected by Microsoft SCOM 2012.
Progentís team of expert programmers, relational database designers, and program managers can help enterprise clients to complete development programs for Microsoft Windows, Linux, or Web applications. Progent's co-sourcing services include access to seasoned project managers for high-level planning and program co-ordination or Progent can help customers fill in expertise gaps by offering relational database architects and programmers skilled in developing RDBMS applications based on Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint Server experts can assist clients to incorporate SharePoint with other applications such as SQL Server and Office Excel to build data-driven intranets and portal sites. Progent also offers experience with web development tools and can assist clients to build, enhance, repair, or migrate web-based applications to utilize the latest advances in web technology.
Progentís Wireless Site Survey assists you to design and install a wireless network adapted to your facilities, offering your business a wireless solution that has the reception, speed, capacity, QoS, data protection, and hand-off ability your business requires. Progent's Wireless Site Survey services are available either as an economical online service or as a more comprehensive on-premises service.
The Help Desk service model used by Progent offers small organizations an affordable alternative to reliance on freelance consultants by offering extensive technical knowledge shared by numerous engineering groups, optional 24x7 access to emergency assistance, escalation capability to top-level experts for solving even the most difficult problems, service consistency and reliability, prompt follow through enforced by veteran support administrators, a choice of easy-to-use ways for requesting service jobs, and a high level of process transparency enabled by trouble ticket updates and accessible through a web-based portal.
Progent's Microsoft-certified experts offer network help and IT consulting services for Microsoft .NET Servers and applications and for Windows Server 2012, 2008 and 2003. Progentís support professionals can show you how to design, deploy, troubleshoot and administer the entire family of Windows .NET Servers including SQL Server, ISA Server, Small Business Server, Exchange Server, Microsoft SharePoint Server, Hyper-V, Microsoft Lync Server, Project Server, and System Center Operations Manager.
Email Guard by Postini provides continually updated spam and virus filtering, data filtering, and security from e-mail-borne DHA attacks and DSA attacks. Progent is a Postini aggregator and support specialist. If your business is too small to purchase for a standard Postini license, you can still get the use of Postiniís Perimeter Management technology through Progentís E-Mail Guard spam filtering and virus defense service offering. Progentís expert email protection professionals can show you how to devise an email safety plan that features antispam and anti-virus services and processes.
Progent can provide the part-time assistance of a seasoned Chief Information Officer to offer a broad perspective to help you pick and support network solutions to meet your current needs and that can serve as a solid foundation for your growth. Progent's part-time Chief Information Officer consulting services offer financial advantages to organizations trying to optimize the impact of their network expenditures but who are unable or hesitant to take on one more high-level manager to their full-time staff. Because Progent is vendor-agnostic, with a sizable staff of consultants certified to support all major OS platforms and connectivity technologies plus a broad selection and business applications, Progent is in a unique position to provide objective advice along with advanced technical support for creating IT systems that fit the special needs of your business.
Progent's Microsoft certified Consultants provide several service programs to help medium-size and large businesses create a cost-effective and successful in-house Network Support Helpdesk. Progent's consulting services include Return on Investment evaluation, process study and enhancement, management reporting, education of in-house personnel, and documentation of processes. Progent's Software Selection and Integration Support Services help companies analyze the numerous high-quality Help Desk software packages available and determine which packages might be too expensive, lack critical features, or align badly with your company's corporate culture. Progent also offers short-term staffing for companies who need to reinforce their internal Help Desk staff for special tasks or to substitute for absent or indisposed workers.
Progent's certified Internet Security and Acceleration Server consulting experts have long backgrounds developing Microsoft ISA Server-based security solutions for IT networks with many sites, mobile workers, and mission-critical eCommerce applications. Progent's Microsoft Firewall consultants can assist your small business in designing and implementing an installation of ISA Server 2000 or ISA 2004 Server that supports your information protection needs without adversely restricting your network productivity. Progent's consultants can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.
Progent's certified engineers can help your company to test Windows 7 to confirm application and driver compatibility and to check its speed and stability running with your applications. Progent's consultants can also help you to evaluate the potential business value of moving to Microsoft Windows 7. If Microsoft Windows 7 fits your business, Progent can help your IT organization to design and execute a non-disruptive upgrade to Microsoft Windows 7 from a previous version of Microsoft Windows.
Progent's ProSight Virtual hosting services offer small and midsize companies a variety of advantages such as lower capital expenditures, savings on operational costs, better management focus, enterprise-class protection, enhanced fault tolerance, and business continuity.
Progent can assist your business in any and all phases of your upgrade to Microsoft Exchange 2016 including designing high availability (HA) infrastructure for an on-premises, Microsoft cloud connected or hybrid deployment; licensing requirements for Exchange 2016 Server and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V design; specifying storage capacity required for your VMs, databases and logs; configuring HLB for high-availability CAS services; designing, building and testing Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; preparing your firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Office 365; and configuring Outlook on the web.
Progent has extensive experience delivering a broad range of remote network support and emergency repair services to local governments and schools throughout the U.S. Progent is one of the industryís pioneers in delivering advanced remote network consulting and has delivered IT support to clients in all 50 states. Remote support eliminates travel expenses and resolves issues more quickly than onsite support.
Progent provides fault tolerant load balancing support covering system load balancing, load balanced applications, LAN/WAN backbone routing, and content delivery technology such as Cisco Content Engine. High availability load balancing vendors for which Progent offers consulting expertise include Windows Server 2003 Network Load Balancing Manager, Citrix Access Suite and Presentation Server, Cisco Content Services Switch, Cisco Content Distribution Manager and LocalDirector 400 series, and F5 Networks 3-DNS.
Progent's Microsoft-authorized experts can help you rationalize the business case for implementing Microsoft SharePoint Server 2007, advise you on the most appropriate version of Microsoft SharePoint for your application, provide configuration and deployment services, help you to install Microsoft SQL Server as a supporting DBM, optimize your network integrity, integrate your off-the-shelf and custom application software to operate with SharePoint Server 2007, develop a company-wide security strategy that includes portal technology, and deliver troubleshooting and Help Desk services.
Years of background with Microsoft's email products has made Progent one of the most knowledgeable IT support companies in California for configuring email solutions based on Exchange Server 2000. Progent is expert in helping small companies derive the full benefits of Microsoft Exchange Server under common situations including updating from Exchange 5.5, moving from an ISP-provided or POP3 mail system, and outsourcing your Exchange Server administration.
Progent can provide comprehensive help for every step of your Exchange Server 2010 migration with services that include end-to-end project management, site readiness preparation, project design and documentation, cost estimates of all new software and equipment needed, suggested sourcing, system verification at customer location or at Progent's testing facility, managing transitional coexistence of Exchange Server 2010 and Exchange 2003 or 2007, implementation of the solution, deactivating the old servers, and webinar training for customer's support group and users.
ProSight Data Protection Services from Progent provide small and medium-sized businesses an affordable and fully managed solution for reliable backup/disaster recovery (BDR). Available at a fixed monthly rate, ProSight DPS automates and monitors your backup processes and enables fast recovery of critical files, applications and VMs that have become lost or damaged as a result of component breakdowns, software bugs, natural disasters, human error, or malware attacks like ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware images/. Important data can be protected on the cloud, to a local storage device, or to both. Progent's BDR specialists can deliver world-class expertise to configure ProSight Data Protection Services to be compliant with regulatory standards such as HIPPA, FINRA, and PCI and, whenever needed, can help you to recover your critical data.
Progent's Microsoft-certified consultants can assist your organization to plan for, deploy, and operate Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to upgrade efficiently to Configuration Manager 2012 from a legacy change management platform or help you to enhance your existing SCCM 2012 ecosystem to accommodate your changing business needs. In addition, Progent can assist you to build an infrastructure that extracts the most value from SCCM by delivering advanced consulting support for related Microsoft technologies such as ADDS, SQL Server and SQL Server Reporting Services, and Internet Information Services.
Progent provides nationwide remote help and troubleshooting services for businesses that operate Apple macOS and OS X networks or whose IT systems include a combination of Mac and Microsoft Windows products. Progent's engineers offer Mac users a range of IT services such as desktop assistance, upgrading to the latest version of macOS from other earlier editions of Apple macOS or OS X, plus expertise with Mac application software. Progent can also help your business with iPhone and iPad synchronization and troubleshooting, or moving to Apple's iCloud services. Online network consulting offers optimum leverage for your information technology dollar by preserving user productivity and shortening the time charged for computer repair services. Advanced remote support technology and skilled service specialists and consultants allow Progent to handle most network problems without squandering time and expense by traveling to your location. In the vast majority of situations your IT problems can be dealt with by telephone or through a mix of telephone support and online access. Progent can put you in touch with Cisco CCIE network engineers and CISM certified security professionals to help with the most difficult network problems.
Citrix has developed a powerful line of platforms that provide advanced manageability, expandability, and performance for server virtualization and for server-based distribution of Windows desktops and Windows applications. For managing virtualized desktops and applications, Citrix has developed XenDesktop and XenApp. For making and managing virtual servers, Citrix has developed XenServer and Essentials for Microsoft Hyper-V. Progent's Citrix-certified consultants can help your company to evaluate the business benefits of Citrix virtualization products and show you how to plan, validate, implement, troubleshoot, and maintain Citrix virtualization platforms.
Nexus switches are designed to provide the speed, expandability, dependability, virtualization support, capacity, security and manageability needed to act as the foundation of an enterprise data center. Progent's Cisco-certified Nexus switch consultants are available to provide remote and on-premises consulting expertise to help your business to plan an optimal network topology, set up pilot environments to confirm your network design, install and configure Nexus switches, create and implement appropriate policies, perform security and compliance assessments, set up advanced monitoring, fully utilize resources by means of virtualization, analyze and repair switching and routing issues, maximize performance, plan for expected growth, and set up the powerful fault-tolerant features available for Nexus switches. Progent's consultants can also help your business to upgrade efficiently from outdated Nexus switches or Cisco Catalyst switches to current Nexus platforms.
Progent's remote connectivity and smartphone synchronization specialists can help your business to plan and deploy connectivity solutions for off-site desktops, notebooks, and wireless handhelds so they integrate seamlessly with your IT network, enabling your business to optimize the efficiency of your remote workers.
Progent has more than 10 years of background configuring, maintaining and troubleshooting the core components that make up System Center and can assist you to design, deploy, support, and fix your System Center 2012 R2 solution to optimize the availability and performance of your applications and infrastructure across multiple Windows and Linux/Unix OS environments and on-premises and Cloud-based datacenters. Progent's consultants can assist your organization to migrate to the latest version of System Center from a previous release or from another IT management platform to deliver the benefits of enterprise-class provisioning, management automation, security and compliance, plus datacenter and critical application performance monitoring.
Progent can provide the cost-effective support of online Internet connectivity consultants to help your organization to evaluate or update your ISP services so your Internet access solution meets your business requirements. Services provided by Progent include assessment of your current bandwidth utilization, carrier and plan comparison and selection, network provisioning, and overseeing a smooth move to a new carrier and/or service plan. Provisioning can include enhancing current routers and switches and deploying additional ones, implementing firewalls, and upgrading fault-tolerant BGP configurations.
Progent offers national online technical support and troubleshooting services for businesses who operate UNIX, Linux, or Sun Solaris environments or whose IT systems include a combination of UNIX/Linux and Microsoft Windows products. Remote technical support provides optimum leverage for your information technology budget by protecting user efficiency and limiting the time charged for network analysis and repair. Advanced online support tools and experienced service specialists and engineers allow Progent to handle most network issues without squandering time and expense by going to your site. In most of situations your IT issues can be dealt with over the phone or through a mix of telephone help and remote network analysis. Progent can put you in touch with Cisco certified CCIE network engineers and CISA and CISM premier security professionals to assist you with the most challenging network issues.
Progent's expert solution designers and software developers can assist your company to build customizations to Microsoft Dynamics GP that support the unique requirement of your organization without losing the advantages of Windows integration. Progent can also provide expertise with a range of development technologies that can be utilized to create integrations with Microsoft GP. These integration tools include Dexterity, Modifier, Visual Studio Tools for Microsoft Dynamics GP, Extender, eConnect, Web Services for Microsoft Dynamics GP, Integration Manager and ODBC.