Progent's ProSight Email Guard uses the technology of leading data security companies to provide web-based management and world-class security for all your inbound and outbound email. The powerful structure of Progent's Email Guard combines a Cloud Protection Layer with a local gateway device to provide advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The Cloud Protection Layer acts as a first line of defense and keeps most unwanted email from reaching your network firewall. This decreases your vulnerability to inbound attacks and conserves system bandwidth and storage space. Email Guard's on-premises gateway device provides a further level of analysis for incoming email. For outgoing email, the local security gateway provides anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The onsite security gateway can also assist Exchange Server to track and safeguard internal email traffic that stays inside your security perimeter.
The clustering technology built into the Datacenter and Enterprise versions of Microsoft Windows Server 2008 has been radically redesigned to streamline the deployment, configuration, and maintenance of clusters that provide improved levels of system availability, security, efficiency, and flexibility. New or improved capabilities include automated cluster Validation, revamped setup and installation, unified cluster administration, new cluster infrastructure for increased availability, better protection and quorum structure, minimization of failure points, more disk and memory capacity, and improvements for geographically dispersed clusters. Progent's Microsoft-certified consultants can help your company evaluate the business benefits of Windows clustering, plan and implement an installation, train your IT personnel to administer your failover clusters, deliver ongoing consulting and support services, and produce and test a disaster recovery plan.
Progent's Technical Response Center (TRC) offers low-cost nationwide extended hours online support for IT networks powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Certified service professionals offer 24x7 phone support and remote secure computer access to isolate and resolve technical problems quickly and affordably.
Lync Server 2013, renamed Skype for Business, allows organizations of any size to build a manageable and protected communications environment that supports a BYOD computing model with instant messaging (IM), real-time presence, web meetings with application sharing and whiteboard, as well as IP and PSTN calling across a broad range of stationary PCs and handheld endpoints. Progent's certified Lync Server 2013 experts and system integrators can assist you to evaluate the business benefits of Lync 2013, design an on-premises, cloud-based (with Microsoft Lync Online) or mixed topology appropriate for your present and long-term goals, deploy Lync Server 2013 so as to speed up your ROI, and deliver live webinar and on-premises training to your IT staff and users. Progent offers expertise in critical components of a Lync 2013 deployment including Windows Server, SQL Server Express and Exchange Server, and Progent can assist your organization to combine Lync 2013 with popular Office and Microsoft 365 applications such as Outlook and PowerPoint.
Microsoft Dynamics GP/Great Plains allows you to expand and control your company more efficiently by offering easy availability of strategic information and a fast return on investment. Microsoft Dynamics GP/Great Plains offers important productivity benefits including its ability to expand the reach of your company, handle your financials, automate financial processes, unify processes throughout your company, improve inventory control, increase order accuracy, expand revenue and shorten turnaround time, and increase cash flow. Progent can show you how to set up and manage a robust, safe server and communications foundation to support Great Plains, and can provide expert Microsoft Dynamics GP/Great Plains support professionals to make sure you derive all the advantages of your Microsoft Dynamics GP/Great Plains business management system.
Progent's Shared Call Center service allows your IT organization to share the load for Help Desk support transparently between your IT team and Progent's roster of veteran desktop support engineers and subject matter experts (SMEs). Progent's Co-managed Help Desk service is an advanced service desk solution built around ConnectWise Manage, the top shared professional services automation platform for managing service requests, ticket lifecycle, ownership, status tracking, and metrics.
Progent can help small and medium-size organizations to configure endpoint security protection systems and deliver mitigation expertise required for remote workers.
SQL Server 2000 is a rich, web-aware database and data analysis package that enables the rapid development of cutting-edge high-end applications that can give your business a significant competitive edge. Microsoft SQL Server 2000 provides core support for XML and the capability to query across the Internet and outside the firewall. The experience of Progent's Microsoft-certified SQL Server 2000 engineers, averaging more than over 10 years of work helping with Microsoft technology, ensures you success in planning, deploying and managing Microsoft SQL Server solutions that are seamlessly integrated with other applications based on Microsoft's .NET environment.
Progent's Microsoft-certified relational database consultants can provide businesses of any size remote DBA and programming services for leading RDBMS products including MS SQL Server, Oracle, MySQL, and Microsoft Access. Consulting support available from Progent include software installation and integration, database architecture and coding, administration services, replication strategies, capacity planning, tuning, migration, security and compliance, backup and recovery options, problem solving, and webinar training.
Progent's Microsoft consultants offer advanced support in deploying, using and troubleshooting all versions of Microsoft Project Server and can deliver a wide range of affordable online consulting services following proven best practices to help organizations of all sizes to get all the benefits of this leading project management solution. Support services available from Progent include solution planning, software configuration and migration, strategies for safe collaboration among onsite and remote or mobile users, network optimization, and specialized webinar training.
Progent's Cisco-certified wireless networking experts offer online and on-premises consulting and support services to help you to design, configure, manage, tune, and repair Wi-Fi networks that utilize Cisco's Meraki access points. Progent's experts can also help you to design and deploy hybrid networks that combine local and cloud-hosted services and that deliver seamless connectivity, advanced security, unified management, and dependable operation for all your wired and wireless devices.
E-Mail Guard is Progent's economical spam filtering and virus protection managed service that gives small companies enterprise-quality protection from spam, viruses, directory harvesting, and other forms of email-borne assaults on IT networks. E-Mail Guard is powered by Postini's Perimeter Manager, a sophisticated library of web-based anti-spam and anti-virus services that defuse email attacks before they are able to penetrate the network firewall. Perimeter Manager also allows administrators track and manage their email application, regardless of server platform, hardware type, or data center location.
Progent's Microsoft-certified SharePoint 2019 and SharePoint Online experts can provide affordable online and onsite consulting, application development, and troubleshooting services for businesses of all sizes who intend to migrate to SharePoint Server 2019 or SharePoint Online from older releases of SharePoint. Progent can assist customers plan and execute a cost-effective upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that incorporates onsite and cloud resources into a cohesive intranet solution.
Progent's certified Windows 2003 Server consultants offer network support and IT consulting for the entire family of Microsoft .NET Enterprise Servers, Windows Server 2003, and Microsoft Windows Server 2000. Progent's Microsoft Windows 2003 upgrade, configuration, administration, and maintenance services include network planning, installation, project management, on-premises and remote technical support and troubleshooting, Call Center outsourcing, CISM-certified security consulting, turn-key outsourcing, and expert co-sourcing.
Progent's Microsoft-certified consultants can help you to prepare for, implement, and operate System Center 2012 R2 Configuration Manager. Progent can help you to upgrade smoothly to SCCM 2012 from a legacy change management solution or assist you to modify your existing SCCM 2012 ecosystem to support your changing IT needs. In addition, Progent can assist you to create a software foundation that takes full advantage of SCCM by delivering advanced consulting support for related Microsoft technologies including ADDS, Microsoft SQL Server and SQL Server Reporting Services (SSRS), and IIS.
Progent's consultants offer Apple macOS and Mac OS X users a range of services including desktop support, Apple macOS and OS X expertise, Mac co-existence with Windows networks, Microsoft Entourage and email help, security services, and custom education. Progent can help clients to upgrade to macOS from Mac OS X or other earlier versions of Mac OS X and Progent can offer help with Apple macOS and Mac OS X applications. Progent can also help you with iPhone support and iPad management, or migrating to Apple's iCloud. For business networks based exclusively on Apple macOS or OS X or for systems with a mix of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to deal with the complexity of planning, configuring and maintaining a network environment that is reliable, secure, fast and able to achieve your organization's business goals.
Progent's Microsoft-certified consultants offer businesses of any size consulting, technical support, and application development expertise for SharePoint and SharePoint Online. SharePoint is an advanced solution that uses web-based technology for intelligently connecting people, teams and data. Microsoft SharePoint Server provides a common spot for your employees or customers to connect to, manage, share and interact with useful data, documents, and software and to communicate with one another. Microsoft SharePoint enables quicker and more intelligent decisions, more effective access across groups and more economical business processes. Windows SharePoint Services connect workers, customers, workgroups and major tasks with the data they've developed in a manner that makes data easy to find, retrieve and apply. Progent's certified SharePoint consultants can assist your organization to maintain your current SharePoint solution or migrate to the latest version of SharePoint Server or to SharePoint Online.
Progent's certified information technology experts can provide Windows Server 2016 integration consulting to help organizations of all sizes to design and carry out a smooth move to Windows Server 2016 and Hyper-V 2016 using an on-premises, cloud-centric, or hybrid deployment model. Progent can assist you to evaluate the benefits of Windows Server 2016 for your enterprise and can help you with any aspect of planning, configuring, managing or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can help your organization to take advantage of the many innovative disaster recovery and information assurance features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, Virtual Machine load balancing, Storage Replica, plus multi-domain clusters.
ProSight Active Security Monitoring (ASM) is an endpoint protection service that utilizes next generation behavior analysis tools from SentinelOne to guard endpoints and physical and virtual servers against new malware attacks such as ransomware and email phishing, which easily escape traditional signature-matching anti-virus products. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and provides a single platform to address the entire malware attack lifecycle including blocking, identification, containment, cleanup, and forensics. Key capabilities include one-click rollback with Windows VSS and real-time system-wide immunization against newly discovered attacks.
ProSight Reporting is a growing suite of real-time reporting utilities designed to integrate with the industry's leading ticketing and network monitoring programs including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can assist your business to contain the spread of an active ransomware attack. Call 800-462-8800
Progent's Wireless Consulting Services offer a fast, affordable way for businesses of all sizes to integrate, manage and troubleshoot cutting edge wireless network technology. For 802.11n and the latest 802.11ac wireless environments, Progent can help you design and install appliances like Cisco's Aironet and Meraki access points and wireless controllers. For mobile email and online applications, Progent can help with Apple iPhones, Apple iPads, Google Androids, and Windows phones and tablets.
Progent's Microsoft-certified consultants have 20 years of background providing electronic messaging and integrated email/telephony solutions for companies. Progent offers affordable Exchange Server consulting services to strengthen email security and virus defense, achieve fault tolerant email, and implement remote and wireless email connectivity. Progent's Microsoft Exchange consulting and support services can aid you in designing and deploying a Microsoft Exchange update or a move from a legacy SMPT system or older Microsoft Email product such as Microsoft Exchange 5.5 to Microsoft Exchange Server 2010.
If you are developing UNIX or Linux software on a network that includes Windows-based processors, PCs, and office productivity products, Progent can provide comprehensive IT outsourcing that allows you to focus on your area of strategic expertise while avoiding the continual distraction of managing your company information system. By using automated server monitoring and by delivering remote and on-site assistance as your company needs it, Progent offers an economical alternative for supporting an IT system that features high dependability, security, and efficiency. Progent's Linux developer support services feature comprehensive it outsourcing, virtual server infrastructure, online and in-person service and troubleshooting, network monitoring, and Helpdesk support.
Progent's Microsoft certified experts provide a variety of consulting services for Microsoft Dynamics GP/Great Plains. Dynamics GP/Great Plains is a Microsoft financial package and corporate management tool based, like all Microsoft accounting solutions, on the scalable and popular foundation of Microsoft Windows technology. Microsoft Dynamics GP 2010, the latest edition of Microsoft accounting products in the Microsoft Dynamics GP/Great Plains line, offers an affordable tool for managing and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, CRM, and HR. Dynamics GP is easy to deploy and integrate, and with its segmented design you are able to license only the functions you currently need, with the ability to expand clients and increase functionality in the future. Progent's Microsoft Dynamics GP Software consulting engineers can help you install, customize and manage Dynamics GP 2010 and also older editions of Microsoft Dynamics GP.
Progent offers nationwide remote phone support and consulting services for businesses that run Solaris networks or whose information systems include a mix of Sun Solaris and Microsoft products. Remote network consulting offers optimum leverage for your information technology dollar by extending user efficiency and limiting the time billed for network repair services. Advanced online access technology and skilled service specialists and consultants allow Progent to solve most IT problems without wasting time and money by going to your location. In the vast majority of situations your network problems can be dealt with over the phone or through a combination of phone help and remote network analysis. Progent can make available Cisco CCIE network engineers and CISM premier security professionals to assist you with the most difficult system problems.
Progent can assist your business to plan an upgrade to Teams from Skype for Business or Lync Server and install, manage, and troubleshoot a cloud-based or hybrid deployment of Teams. Progent can help you to connect Teams with Microsoft Office and Microsoft 365 apps, Exchange, SharePoint, and your PSTN gateway.
Microsoft 365 Exchange Online lets you use cloud-resident servers, mailboxes and other Exchange infrastructure to lower capital expense and administrative overhead. You can configure Microsoft 365 Exchange Online to host all your mailboxes, or you can integrate a hybrid architecture that incorporates both local and cloud-hosted mailboxes. Progent's Microsoft-certified consulting experts offer budget-friendly online support to assist your small businesses to assess the benefits of Microsoft 365 Exchange Online, plan a solution that fits your functional requirements and budget, carry out an efficient migration from your current Exchange organization to one that includes Exchange Online, train your IT team and users, and provide as-needed consulting and technical support.
Amazon Marketplace Web Service (Amazon MWS) is an integrated library of APIs that enables Amazon sellers to streamline their operations by automating key sales activities including listings, orders, payments, inbound and outbound fulfillment, and finances. By leveraging Amazon's vast online ecosystem and automating their sales processes, merchants can expand their market, reduce their operating costs, accelerate response time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service consultants can collaborate with your development staff and provide programming, workflow integration, project management support, and training so you can shorten development time and costs and get to market quickly.
Progent's Cisco certified networking experts can provide high-level support for Cisco Unified Communications Manager (previously CallManager). Progent can assist you to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server failover systems.
Progent practices information transfer from Progent's consultants to clients. By teaching clients to resolve technical issues that are within their scope, Progent is able to focus on offering high-value skills where Progent faces little competition. Mid-size companies who utilize familiar freelance service providers or who employ in-house support staffs benefit when Progent transfers knowledge about new technology and tested processes to make their IT environments more robust, protected, and efficient.
If you have a small business information system with 10 to 50 desktop clients, Progent's IT outsourcing services save your organization from dependence on an individual independent consultant while giving you affordable and reliable access to enterprise-class network expertise. By delivering network consulting service when you need it, providing specialized knowledge for key applications, offering value-added services such as 24x7 server monitoring, and billing only for services you use, Progent offers you an affordable solution for maximizing the business value of your small office network. Progent is the intelligent way for small organizations to create and maintain a reliable and safe IT system and to have fast access to the skilled help typically restricted to businesses who are able to support a sizeable in-house IT group.
Progent's certified security staff can help you protect your Apple Mac network through professional services such as performing security tests, clean up after virus and worm attacks, configuring firewalls, integrating secure off-site and mobile connectivity, installing monitoring programs for protection against viruses, spam, and malware, and creating a company-wide security plan appropriate for the specific goals of your business information system.
Progent can assist your organization in any facet of your upgrade to Exchange 2019 including deploying Windows Server 2019 Core for hosting Exchange; planning high availability (HA) architecture for an on-premises, Microsoft cloud connected or hybrid deployment; migrating mailboxes; planning and configuring Hyper-V; configuring hardware load balancing (HLB); setting up DAG groups with MCDB caching; integrating with Skype for Business 2019 for voicemail services; setting up collaboration with SharePoint Server or SharePoint Online; preparing firewalls; integration with Microsoft 365; and setting up Outlook clients.
Progent's Intune consultants can help your company to assess the strategic value of utilizing Intune for managing your portable devices including notebooks, smartphones, and tablets based on Windows, Apple iOS, and Google Android. Progent's Intune consultants can assist you to define security and compliance policies, plan and deploy pilot systems to evaluate the benefits of Microsoft Intune for your environment, deploy Intune across your enterprise, combine Intune with System Center Configuration Manager for single-console change management, and provide ongoing support for your Intune solution.
Progent can deliver a broad array of affordable support services to help your business to install, integrate, troubleshoot, and manage workstations and laptops based on Windows, Apple macOS and OS X, or popular editions of Linux. Progent can offer on-premises or online technical support for single computers or notebooks or work with you to design and implement a company-wide rollout of new or updated OS platforms and applications. Progent can also provide engineers and technicians to help you to plan for and implement a company relocation or consolidation organized to cause the least possible disruption of your productivity.
Progent's Microsoft-certified consultants can provide small and medium sized businesses computer consulting, support, and troubleshooting services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an enterprise portal platform for intelligently connecting people, groups and data. SharePoint Portal Server provides a common location for your workers or customers to connect to, organize, distribute and manipulate relevant information, documents, and applications and to interact with other people. It enables faster and more intelligent decisions, more effective sharing across groups and more streamlined business processes. The primary goal of SharePoint Server is to bring together, in a relevant way, all of the many sources of knowledge accessible inside and without an organization. Windows SharePoint Services join employees, customers, workgroups and major tasks with the data they've created in a way that makes data easy to find, download and apply.
Progent's CISSP-certified network security consultants can help organizations of any size with any aspect of information system security. Progent can help implement efficient security systems that guard a small business against modern threats or Progent can plan, deploy, and monitor a comprehensive security strategy for hybrid networks that accommodate onsite, online, and mobile users sharing network resources distributed over multiple physical sites and various clouds.
Progent's consultants offer experience in a variety of technologies relevant to mobile connectivity such as network topology, Activesync, wireless security, wireless email, Microsoft Windows Mobile, Research in Motion Blackberry, and wireless application development. Progent's Microsoft and Cisco certified consultants can save your company time and money by applying their wireless expertise to help you select and configure wireless access solutions that make sense for your business. Progent can also optimize your IT infrastructure so that wireless handhelds perform better.
Progent's consultants can assist your company to assess the benefits of Microsoft Lync Server 2010 for your business and can assist you to design and execute an installation of Lync Server 2010 that centralizes the administration of Instant Messaging and Presence and increases the productivity of your office employees, telecommuters, and smartphone users. Progent's consultant's can in addition assist you to carry out an efficient migration to Lync Server from Office Communications Server or Microsoft Live Communications Server, integrate Lync Server with Microsoft Exchange, Microsoft SharePoint, and Microsoft SQL Server, show you how to use Lync Server to enhance the team-computing capabilities of MS Office applications, and offer webinar training and continuing support for Lync Server 2010 and other Microsoft products.
The cluster feature set built into the Datacenter and Enterprise versions of Microsoft Windows Server 2008 has been radically redesigned to streamline the installation, configuration, and maintenance of clusters that provide greater levels of network dependability, security, performance, and flexibility. New or improved capabilities include cluster verification, revamped configuration and installation, improved cluster administration, new cluster architecture for increased availability, hardened security and quorum models, elimination of failure points, greater storage and memory capacity, and enhancements for multi-site clusters. Progent's Microsoft-certified consultants can help you evaluate the business benefits of failover clusters, design and implement a deployment, educate your IT personnel to manage your failover clusters, deliver continuing consulting and support services, and create and test a business continuity plan.