Arizona Network System Consulting Experts
for Small and Medium-size Business Computer Networks:
Remote Help and Troubleshooting
For small business computer networks located throughout the state of Arizona, Progent's Microsoft and Cisco qualified professionals can deliver remote phone assistance and troubleshooting to resolve your network systems problems quickly and affordably. Progent has acquired enterprise-class expertise, software utilities, and support databases to diagnose and repair computer network problems while avoiding the cost and time delays normally associated with in-person service calls. In case your Arizona small business is located beyond the larger metro areas such as Phoenix, Tucson, Mesa, or Glendale, your nearby computer support choices may be limited in technical expertise, or unavailable during urgent situations. This can result in a office network that is unusable or causing wasted time due to technical problems persisting for too long. Progent's staff of network engineers average more than ten years of real-world computer industry experience, in the trenches of network support, performing a wide range of technical tasks for a diverse range of customers. This means you obtain not just the technical competency needed for the job, but a consultant with field proven methods for applying those skills to deliver excellent network solutions.
Easy Sign-on and Pricing Structure
Progent's easy per-minute billing model requires no complicated contracts, retainers or hidden fees. Many other companies have minimum billable time or other additional fees that drive up service. For remote support from Progent during regular working hours, you only get charged for the time spent resolving your issue. If it only takes ten minutes to resolve your problem, then you are only charged for ten minutes. For regularly scheduled on-site service work booked more than twenty-four hours in advance, you pay only for the time when Progent's expert is actually on premises solving your issues. Just Progent's competitive by-the-minute rate. For urgent same-day onsite service calls, you may be billed for our expert’s travel time, but not an increased emergency rate. Because Progent maintains a large pool of consultants located throughout the entire service territory, an available consultant is usually close by to help. Progent can in addition offer onsite service to the majority of zip codes in the United States within 24 hours of receiving a service request. Progent's online support group has delivered assistance to small businesses in every state in the U.S (See Progent's nationwide testimonials.)
ProSight IT Asset Management for Organizing Network Documentation
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, maintain, retrieve and protect information related to your network infrastructure, procedures, applications, and services. You can quickly find passwords or IP addresses and be warned about upcoming expirations of SSLs or warranties. By updating and organizing your IT documentation, you can save as much as half of time spent trying to find vital information about your IT network. ProSight IT Asset Management features a common location for storing and collaborating on all documents required for managing your network infrastructure like standard operating procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for gathering and associating IT information. Whether you’re planning enhancements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the information you require when you need it. Learn about Progent's ProSight suite of managed IT services for small organizations.
Fortinet Firewall Integration Consultants
Fortinet FortiGate next-generation firewalls (NGFWs) are leaders in delivering best-in-class performance for SSL inspection. Progent's Fortinet firewall consultants can assist you to configure your Fortinet FortiGate firewalls to safeguard your digital assets at the enterprise edge, within the data center, at branch locations, and at the cloud edge. To find out more, visit Fortinet FortiGate NGFW firewall experts.
5 Vital Cybersecurity Practices on a Limited IT Budget
You don't need a monster security budget to shield against cyber threats. With some key choices and by following leading practices, you can substantially upgrade your cybersecurity defenses without unsustainable spending. Progent has put together a compact playbook that describes five crucial and affordable cybersecurity solutions that can safeguard your organization against today's most pervasive cyber attacks. By focusing on these core areas, you can protect your information, systems, and reputation, even on a shoestring. Visit 5 critical and budget-friendly cybersecurity practices.
Windows 8.1 Management and Troubleshooting and Migration
Progent's Microsoft-certified Windows 8.1 experts can provide a variety of network consulting services to assist organizations of all sizes to maintain, manage, and troubleshoot IT systems that incorporate workstations, notebooks, tablets, or smartphones powered by Microsoft Windows 8.1. Progent's consultants also offer Windows 10 migration help and Windows 11 upgrade support.
ProSight Active Security Monitoring Endpoint Protection and Ransomware Recovery
Progent's ProSight Active Security Monitoring service is an endpoint protection solution that incorporates cutting edge behavior-based machine learning tools from SentinelOne to guard endpoint devices as well as physical and virtual servers against new malware assaults such as ransomware and email phishing, which easily escape traditional signature-based AV products. ProSight Active Security Monitoring safeguards on-premises and cloud resources and provides a single platform to manage the entire malware attack lifecycle including filtering, identification, mitigation, cleanup, and post-attack forensics. Key capabilities include one-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against newly discovered threats. Learn about the complete ProSight series of low-cost network monitoring and management services for desktop and mobile endpoints.
Palo Alto Networks PA-Series Firewall Planning and Integration Consulting
Progent's Palo Alto Networks firewall experts can show you how to choose, deploy, and manage Palo Alto Networks firewall appliances to create a modern security environment that spans your on-premises and cloud-based assets and guards any user at any location with any endpoint device. To find out more, see Progent's Palo Alto Networks PA-Series firewall planning and integration consulting.
Unity Connection and Unity Express (CUE) Configuration and Support
Cisco Unity Connection, a tightly integrated expansion of Cisco Unified Communications Manager (CUCM), is a converged voicemail platform that promotes productive collaboration by providing a variety of options for retrieving voice messages within an environment that is easy to deploy and manage. Unity Connection lets you access and manage your voicemail from your Exchange inbox, browser, Cisco Jabber, a Cisco Unified VoIP Phone, an iPhone or other smartphone, or an iPad or tablet. Cisco Unity Express (CUE), available in select Cisco Integrated Services routers, offers affordable voicemail, unified messaging, interactive voice response, and automated-attendant functions for small to medium businesses and enterprise satellite offices with as many as 500 voice mailboxes. Progent's Cisco-premier CCIE consulting experts offer Cisco Unity Connection and Unity Express (CUE) configuration and technical support support to make sure your voice messaging deployment continues to deliver significant business advantage.
NinjaOne Endpoint Monitoring and Management
ProSight LAN Watch with NinjaOne RMM software offers a unified, cloud-driven solution for monitoring and managing your client-server infrastructure by offering tools for performing common time-consuming jobs. These include health checking, update management, automated remediation, endpoint deployment, backup and recovery, A/V defense, secure remote access, standard and custom scripts, asset inventory, endpoint status reports, and troubleshooting assistance. If ProSight LAN Watch with NinjaOne RMM spots a serious problem, it sends an alert to your specified IT staff and your assigned Progent technical consultant so potential problems can be taken care of before they interfere with productivity. Find out more about ProSight LAN Watch with NinjaOne RMM server and desktop monitoring consulting.
Progent's Consulting Services for Microsoft Windows Server Essentials
Windows Server Essentials is an affordable, versatile platform that allows small organizations to transition from the older physical on-premises datacenter to the contemporary hybrid networking paradigm that combines both local and cloud-based resources. Progent's Microsoft-certified Windows Server Essentials consultants can provide budget-friendly remote guidance and technical support support to assist you manage your Microsoft Windows Server 2012 R2 Essentials environment. After releasing Windows Server 2012-R2 Essentials, Microsoft brought out Windows Server 2016 Essentials and then Windows Server 2019 Essentials. These newer versions added Azure integration but eventually removed the pivotal Administrative Dashboard from the Essentials Experience Role. The result was that all management and setup must be performed by hand. This also removes the client backup and remote web access features. Microsoft recommends that small organizations running Windows Server Essentials transition to Microsoft 365. Progent's Azure cloud integration experts can help you design and carry out an efficient migration from any edition of Windows Essentials to Microsoft 365.
Expert Wireless Consulting and Support
Progent's wireless technology consultants have wide-ranging expertise in the implementation and maintenance of wireless information technology and can assist your IT team to design, configure, administer and repair wireless ecosystems that are compliant, robust, scalable, easy to manage and operate, able to handle your vital workloads, and seamlessly integrated into hybrid cloud networks. Online and onsite expertise available from Progent span a variety of wireless technologies and include smartphone management, Wi-Fi network infrastructure design and deployment, wireless site surveys, Cisco wireless VoIP phone configuration, and building-to-building wireless integration.
Endpoint Security Defense Consulting Services for a Remote Workforce
Progent can help small and medium-size businesses to set up security protection solutions and deliver cleanup services to support at-home workers. To learn about Progent's cybersecurity defense consulting services for a remote workforce, visit security defense services for telecommuters.
Talk to a Progent Computer Support Expert
To find out how you can contact a Progent network support expert for remote or onsite expertise, call
An index of content::
ASP.NET Integration
DotNET Design Firms
Progent's software experts have worked for two decades with .NET technologies and the Visual Studio development environment and are able to build or enhance .NET apps rapidly and at low cost.
Consult ProSight Private Cloud Services
Private Cloud Integration Engineer
Progent's ProSight Virtual Hosting outsourcing offers complete hosting of a small organization's production servers in an environment that gives the highest level of availability and scalability and is in addition easy to move to another host. ProSight Virtual Hosting services are built upon mature virtualization platforms that allow small businesses with multi- platform IT systems to save significantly on the costs of capital equipment, infrastructure support, and IT management while achieving enterprise-class fault tolerance and an unprecedented degree of vendor flexibility.
64-bit Server Computer Consultant
64-bit Server Network Consultants
Progent's Microsoft-premier engineers can help you to enhance your servers and/or desktops from 32 bits to 64 bits. Progent can help you to understand the costs and benefits of moving to 64-bit computing, design an efficient migration strategy that reduces business disruptions, and provide economical, professional remote help to assist your organization to install 64-bit operating systems and application programs on your existing computers.
Small Business Penetration Testing Small Business Network Consultants
Network Consult Small Business Work at Home Integration
If you have a company information system with 10 to 50 network clients, Progent's network outsourcing services save your business from over-reliance on an individual independent service provider while giving you cost-effective and dependable access to enterprise-class technical support. By delivering IT support help when you need it, providing advanced knowledge for critical technologies, offering value-added services such as automated network monitoring, and charging only for services you use, Progent offers you an affordable solution for optimizing the productivity of your small office information system. Progent is the intelligent way for small businesses to build and maintain a reliable and secure information network and to benefit from quick access to the skilled support typically restricted to businesses who are able to afford a sizeable internal IT organization.
CISM Security Management Technology Professional
CISM Certified Cybersecurity Management Consulting Services
Progent offers the support of CISM Certified security professionals. The Certified Information Security Manager (CISM) committee defines the core capabilities and worldwide standards of performance that information security managers are expected to master. It provides business management the assurance that consultants who have earned their CISM certification have the background and knowledge to deliver efficient security management and support consulting.
Small Business Specialist
Small Office Consulting Firms
Progent's Microsoft and Cisco premier computer consultants can provide advanced help with a broad array of products and technologies and can deliver that assistance by phone nationwide or onsite in major cities throughout the country and anywhere in California. Progent offers remote support for networks powered by Microsoft Windows, UNIX, Linux, Sun Solaris, or Apple macOS and OS X, or for environments that include a mix of Microsoft Windows and UNIX/Linux platforms. Progent also offers the expertise of Cisco CCIE network specialists for complex connectivity issues, plus the support of CISSP and CISM-qualified security consultants to assist with complex security design and troubleshooting. Progent has provided remote troubleshooting to companies in all 50 states in the U.S.
Altaro VM Backup Management Onsite Technical Support
Hornetsecurity Altaro VM Backup Disaster Recovery On-site Support
Altaro VM Backup from Hornetsecurity offers small businesses a dependable and affordable solution for backing up and restoring Microsoft Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be used for on-premises, offsite, multi-site, and cloud environments and also enables cost-effective cloud backup to Azure Block Blob storage. Altaro VM Backup protects against ransomware attacks via Immutable Cloud Storage. This creates tamper-proof data that cannot be erased or modified by any user including administrators. Progent is a certified Hornetsecurity/Altaro partner and offers a broad array of online or on-premises consulting services to assist you to design, install, optimize and debug a comprehensive backup/restore system based on Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent offers a fully managed backup/recovery service based on Altaro VM Backup.
Wi-Fi VoIP phone integration Online Technical Support
wireless IP phone security Online Consulting
Cisco's wireless VoIP phones are industrial-grade wireless handsets intended for workers who are on the move within office, hospitality, retail or other venues where IT management requires portable phones that provide more administrative control, data security and durability than is possible with the BYOD style of mobile communications. Creating solutions with Cisco's wireless VoIP phones typically demands that IT teams set up and fine tune numerous key pieces of your Wi-Fi environment including access points, switches, wireless LAN controllers, and call management software. Progent's Cisco-certified consultants offer remote and onsite assistance to help your organization create and administer a Cisco wireless IP phone solution by delivering services that can range from debugging the set up of a wireless VoIP phone or AP to offering project management outsourcing or co-sourcing services for modernizing the Wi-Fi infrastructure of an entire campus.
Offsite BDR Services On-site Technical Support
ProSight Data Protection Services Specialists
ProSight Data Protection Services ECHO from Progent provide small and mid-sized organizations a low cost end-to-end solution for reliable backup/disaster recovery (BDR). Available at a fixed monthly price, ProSight Data Protection Services automates and monitors your backup processes and enables rapid restoration of vital data, apps and virtual machines that have become lost or damaged due to component failures, software glitches, disasters, human error, or malicious attacks like ransomware. ProSight DPS can help you back up, recover and restore files, folders, applications, system images, as well as Hyper-V and VMware images/. Critical data can be backed up on the cloud, to a local device, or mirrored to both. Progent's BDR specialists can deliver world-class expertise to set up ProSight DPS to to comply with government and industry regulatory requirements like HIPAA, FINRA, and PCI and, whenever necessary, can assist you to recover your business-critical information.
OS X Snow Leopard Security Troubleshooting
24/7 Computer Consulting Mac and Cisco PIX Firewalls
Progent's certified security consultants can help you safeguard your Apple Mac environment through professional support offerings including performing security tests, recovery from virus and worm attacks, setting up firewalls, implementing secure remote and mobile access, installing automated programs for protection against viruses, spam, and malware, and creating a company-wide security plan appropriate for the specific goals of your corporate information system.
Support and Help ProSight Reporting Infrastructure Monitoring
ProSight Reporting Remote Infrastructure Management Network Consultants
ProSight Reporting is an expanding family of real-time reporting plug-ins designed to integrate with the top ticketing and remote network monitoring programs including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
NinjaOne Automated Server Monitoring Network Consultants
After Hours NinjaOne and Progent NOC Rapid Response RMM IT Consultants
A cornerstone of Progent's NOC is its powerful integration of NinjaOne RMM, a cutting-edge RMM solution which enables automated alerts and streamlined incident response.
Microsoft System Center Operations Manager Configuration
System Center Operations Manager Remote Support Services
Progent offers a selection of IT service packages for small companies. These IT outsourcing and server monitoring solutions are based on the proactive problem solving capabilities of Operations Manager 2007, a state-of-the-art network and IT management product that monitors the availability, performance, and safety of your network and identifies potential problems before they can disrupt your network. With Progent's affordably priced network support programs, small organizations can select a simple co-sourcing service program based on Microsoft Operations Manager with server monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive round-the-clock outsourcing solution.
Hornetsecurity Altaro VM Backup Deduplication Online Consulting
Altaro VM Backup Troubleshooting Remote Troubleshooting
Altaro VM Backup software from Hornetsecurity offers small organizations a dependable and affordable platform for backing up and restoring Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be deployed in on-premises, remote, multi-site, and cloud environments and also supports cost-effective backup to Microsoft Azure storage. Altaro VM Backup protects against ransomware via Immutable Cloud Storage. This produces tamper-proof backup data that cannot be erased or modified by anyone including root users. Progent is a certified Hornetsecurity/Altaro partner and offers a broad range of remote or onsite services to help you to plan, install, manage and troubleshoot a modern backup/restore solution based on Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent delivers a managed backup/recovery service powered by on Altaro VM Backup software.
Windows Server 2016 and System Center Professionals
Consultant Services Windows Server 2016 High Availability
Progent's Windows Server 2016 disaster recovery/business continuity consultants can assist your organization to design a DR solution built around Microsoft's most advanced Failover Clustering tools such as Cluster OS Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for zero-data-loss Recovery Point Objective (RPO), Storage Spaces Direct for enterprise-class network-attached storage using commodity hardware, VM Load Balancing for enhancing the performance and fault-tolerance of Failover Clusters while reducing TCO and management overhead, and Cloud Witness for easy, affordable deployment of a failover cluster quorum witness.
Consultants Project Management
After Hours IT Development Project Consulting
For enterprise project management assistance, Progent can provide the services of senior IT professionals with years of experience in technology management, application development, and process design for organizations ranging from Big 4 firms to dot-com startups to state government agencies. These proven IT managers offer project management expertise to assist enterprise clients follow leading practices to make sure major projects are completed on time and within budget.
Microsoft Exchange 2010 Migration Services
Exchange Server 2010 Upgrade Engineer
Progent's Microsoft and Cisco-certified network engineers can help your organization to determine the value of Exchange Server 2010 for your company and can assist you to plan and implement an efficient migration to Exchange 2010 from Microsoft Exchange Server 2003 or Microsoft Exchange Server 2007 that will offer quick payback by improving your productivity, lowering the expense of equipment and support, simplifying management, and consolidating your key communications platforms.
Award Winning Windows Server 2022 Secured-core server Onsite Technical Support
Technical Support Windows Server 2022 Security and Compliance
Progent's Microsoft Gold-certified Windows Server 2022 experts can help your company to plan and carry out an efficient migration to Windows Server 2022 that features high availability and that is based on a self-hosted network model or a hybrid deployment model that combines cloud-based Windows Server Online with a datacenter-based implementation of Windows Server 2022.
Windows and Solaris Onsite Technical Support
Consultant Services Windows and UNIX
If your company network mixes UNIX, Linux or Sun Solaris technology with MS Windows, Progent can help you to integrate your IT resources into a unified environment that permits all your operating systems to coexist for easy management, seamless dataflow, high reliability, superior throughput, and strong security. Progent's UNIX/Linux/Solaris and Microsoft Windows integration support offerings include IT infrastructure integration and service, support for Microsoft Windows services for UNIX (SFU), remote server monitoring and administration, remote technical support and repair, on-site technical support, and Contact Center services.
ProSight NinjaOne Patch Management Configuration
NinjaOne Automated Server Management Onsite Technical Support
ProSight LAN Watch is Progent's server and desktop monitoring service that uses state-of-the-art remote monitoring and management (RMM) techniques to keep your network running efficiently by checking the state of vital assets that drive your network environment. When ProSight LAN Watch uncovers an issue, an alert is transmitted automatically to your designated IT management personnel and your assigned Progent engineering consultant so all looming problems can be addressed before they have a chance to impact your business.
MOM Example Application
MOM Case Study
Before Progent's MOM-based solution, system issues were handled reactively, after users complained about them. With the help of proactive, automated warnings and trend reports sent by Microsoft Operations Manager, Progent can now anticipate network problems before they grow to be serious enough to impact network availability. Thanks to MOM, Progent can deal with looming problems before customers suspect that the problems exist. Progent offers help for MOM 2005 and MOM 2000 to deliver small business IT systems enterprise-class service continuity, security and performance.
Exchange 2013 Unified communications Specialist
Top Expert Microsoft Certified Exchange 2013 Outlook Web App Technical Consultant
Exchange Server 2013 incorporates major improvements to the functionality of Exchange Server 2010 and introduces powerful innovations plus a revamped architecture. These enhancements favorably impact vital areas like manageability, high availability (HA), security and compliance, cost of ownership, teamwork, extensibility, throughput, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange Server 2013 consultants can assist your organization to understand the possible business benefits of upgrading to Exchange 2013, create a cost-effective test and deployment strategy, and train your IT staff to maintain your Microsoft Exchange Server 2013 environment. Progent can also provide affordable online consulting and management for Exchange Server 2013.
ProSight NinjaOne Server and Endpoint Management Network Consulting
NinjaOne Automated Desktop Inventory Consultants
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring service that uses advanced remote monitoring and management (RMM) technology to help keep your IT system running at peak levels by checking the health of critical devices.
Flexential Data Center Consultant Services
Flexential Tampa Internet Data Center Consulting
Progent makes use of the Flexential Tampa colocation center primarily to deliver private cloud hosting services. Progent maintains a team of network experts based in the Tampa area, and Progent also offers remote support from Progent's countrywide roster of Microsoft-certified consultants, Cisco-certified CCIE network engineers, ISSIP-CISSP-certified security experts, Hyper-V and VMware specialists, and senior disaster recovery/business continuity planning consultants. Progent can also assist you to design and implement a move to the Flexential data center with services such as designing solution configuration, recommending hardware, system setup and testing, troubleshooting, setting up online management, and educating your network support team.
Email Allow Lists Consulting Services
Email Block Lists Consulting Services
Progent's ProSight Email Guard solution uses the services and infrastructure of leading information security companies to deliver web-based management and world-class security for all your inbound and outbound email. The powerful architecture of Progent's ProSight Email Guard managed service combines cloud-based filtering with an on-premises security gateway device to offer advanced defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne threats. Email Guard's cloud filter acts as a first line of defense and keeps most unwanted email from reaching your network firewall. This decreases your vulnerability to external threats and saves system bandwidth and storage. Email Guard's on-premises security gateway appliance provides a further layer of inspection for inbound email. For outgoing email, the on-premises gateway provides anti-virus and anti-spam filtering, DLP, and encryption. The onsite gateway can also help Exchange Server to monitor and safeguard internal email traffic that originates and ends within your security perimeter.
MySQL Programmer
Upgrade Consultants MySQL database
Progent can provide cost-effective remote access to an Oracle-certified MySQL RDBMS DBA or software programmer and can help businesses of all sizes to configure and maintain MySQL in a dependable IT environment that provides high levels of performance, scalability, and protection. Progent also has proven skill helping companies port databases from Oracle to MySQL.
Cisco Certified Experts Altaro VM Backup with Exchange Remote Support Services
Network Consultant Altaro VM Backup Troubleshooting
Altaro VM Backup from Hornetsecurity provides small and mid-size organizations a reliable and budget-friendly solution for backing up and restoring Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be deployed in on-premises, offsite, distributed, and cloud environments and also supports low-cost backup to Azure storage. Altaro VM Backup protects against ransomware attacks via Immutable Cloud Storage. This produces tamper-proof data that cannot be erased or modified by any user including administrators. Progent is a certified Hornetsecurity/Altaro partner and offers a broad range of online or on-premises services to help you to plan, install, manage and debug a comprehensive backup/restore system powered by Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent offers a managed backup/restore service based on Altaro VM Backup technology.
Wireless LAN Site Survey Online Technical Support
Remote Wireless Site Survey Specialist
Progent's Wi-Fi site survey and predictive modeling help you to design, implement and debug a Wi-Fi LAN optimized for your facilities, providing you a wireless solution that has the coverage, speed, density, Quality of Service, security, and hand-off ability your business requires. Wi-Fi survey services from Progent include online predictive analysis for designing a Wi-Fi network and onsite survey services for confirming, optimizing, and troubleshooting an operational wireless LAN.
IT Development Project Services
Consult IT Development Project
For enterprise project management support, Progent offers the services of veteran IT professionals with years of background in IT management, program development, and process engineering for organizations ranging from Big 4 companies to dot-com startups to state government agencies. These proven IT managers can provide project management skills to help enterprise customers follow best practices to make sure major projects are completed on schedule and within budget.
Exchange 2016 Data Loss Prevention Network Consulting
Online Support Services Exchange Server 2016
Progent can help your business in all phases of your migration to Microsoft Exchange Server 2016 such as designing high availability (HA) architecture for a local, cloud-based or hybrid deployment; licensing compliance for Exchange Server and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V design; specifying storage requirements for your virtual machines, mailbox databases and logs; configuring HLB for high-availability CAS services; designing, setting up and validating Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating the firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
Ekahau On-premises Wi-Fi Site Survey Onsite Technical Support
Ekahau Analyzer Wi-Fi Network Troubleshooting Computer Consultants
Progent's Ekahau-certified Wi-Fi consultants can assist your business to plan, install, optimize, manage and troubleshoot a Wi-Fi solution customized for your facilities. Progent offers online or onsite expertise for Ekahau Pro for predictive Wi-Fi design and Ekahau Sidekick for onsite RF signal measurement.
Microsoft Consultant Rates Systems Engineer
Consultant Price Tech Support Outsource
Progent's pricing model is to bill for remote service and on-premises help per minute. As a result, you are invoiced just for received services. Progent does not demand a more expensive rate for off-hours or priority support, and inside California or in areas where Progent provides in-person service, Progent does not charge for travel except for emergency calls where on-site work is less than 4 hours. Also, Progent imposes no service activation charge and asks no retainer for support services provided during regular business hours. Many support organizations demand substantial minimum fees or charge for each quarter hour or longer. Progent's small granularity eliminates big bills for quick fixes so you won't be forced to permit minor problems to fester.
WatchGuard Firebox M390 Firewall Security Firms
WatchGuard Firebox M270 Firewall Network Security Auditing
Progent offers consulting services for WatchGuard Firewall/VPN security appliances such as the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can help you choose, configure, and maintain a WatchGuard Firewall/VPN appliance that aligns with your security needs and budget. Progent can assist you to manage legacy WatchGuard firewalls or migrate efficiently to current WatchGuard firewall solutions.
Private Clouds for Small Businesses Services
Small Business Private Clouds Consultant Services
Progent's Private Cloud Hosting and Management outsourcing provides comprehensive hosting of a small or mid-size organization's servers in an environment that gives the maximum degree of availability and scalability and is in addition simple to transfer to another host. Progent's Private Cloud Hosting services are based upon mature virtualization technologies that enable small companies with multi- platform IT systems to save dramatically on the expense of capital equipment, infrastructure maintenance, and network management while benefiting from world-class fault tolerance and an unprecedented level of vendor flexibility.
Hornetsecurity Altaro M365 Teams Chat Backup Remote Technical Support
Urgent Hornetsecurity Altaro 365 Total Backup Network Consultant
Progent is an authorized Hornetsecurity/Altaro partner and can plan, configure, and manage a deployment of 365 Total Backup to safeguard your Microsoft 365 user and group mailboxes, files stored within your company's OneDrive Accounts and SharePoint sites, user and group Teams Chats, plus files on Windows-powered endpoints.
Remote Troubleshooting Dynamics GP Accounting
Dynamics GP Software On-site Support
Progent's Microsoft certified experts offer a variety of support services for Dynamics GP (formerly Great Plains). Microsoft Dynamics GP is an accounting and business analysis tool based, like all Microsoft financial solutions, on the expandable and popular platform of Microsoft Windows technology. Microsoft Dynamics GP provides an affordable solution for managing and combining accounting, e-commerce, supply chain, manufacturing, project accounting, field service, and HR. Dynamics GP is easy to deploy and integrate, and with its segmented design you are able to license only the capability you currently require, with the ability to expand clients and enlarge functionality when necessary. Progent's Microsoft Dynamics GP consulting engineers can help you install, configure and manage the current release of Dynamics GP or upgrade smoothly from an older release.
After Hours Exchange 2007 Edge Server Remote Support Services
Exchange 2007 Remote Technical Support
Progent's Microsoft certified consultants can help you design and deploy a smooth in-place Microsoft Exchange 2007 migration plan that minimizes productivity downtime, reduces long-term service demands, and makes your Microsoft Exchange 2007 Server easy to manage. For complicated multiple server or multi-site upgrades, Progent has the experience to finish your move rapidly and affordably. Progent's Exchange 2007 support, repair, and consulting services include expertise with the configuration of third-party add-ons to Microsoft Exchange Server 2007 that are best aligned to your business goals.
Microsoft Certified Partner Amazon EC2 firewall integration Development Companies
Amazon EC2 migration Development
Progent can provide cost-effective online consulting to assist businesses of any size to access Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can assist your IT team with every phase of Amazon AWS integration including requirements analysis, readiness evaluation, architectural design and review, testing, configuration, centralized administration, performance optimization, licensing management, backup/restore mechanisms, and security and compliance.
Specialist Windows 7
Technical Consultant Windows 7 Training
Progent's certified engineers offers offsite and on-premises support services to assist you to administer, maintain, and troubleshoot PCs based on Windows 7 and can also provide assistance with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent can provide expertise with management automation, network security, disaster recovery, remote access, mobile device management, Wi-Fi network design, and 24x7 system monitoring.
SCCM Troubleshooting Consulting
SCCM Software Inventory Technical Consultant
Configuration Manager automates software provisioning across multiple sites, simplifies security and compliance settings control, keeps track of network resources, guards against corporate data leakage, provides health reporting, allows secure end-user self service, and delivers a single point of control for administering mixed-operating system ecosystems based on on-prem, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager consultants and Azure cloud integration specialists can help businesses of any size with any facet of planning, installing, operating and repairing a SCCM solution for on-premises, cloud-based, or hybrid networks.
Engineer macOS Remote
Immediate Mac Remote Consultancy
Progent provides nationwide online phone support and consulting services for businesses who operate Apple Mac OS X environments or whose information systems feature a mix of macOS and Mac OS X with Microsoft products. Progent's experts can provide Apple macOS and OS X clients a variety of services such as desktop support, migration to the latest edition of Mac OS X from legacy editions of Mac, plus help with macOS and Mac OS X applications. Progent's specialists in Apple technology can also assist your business with Apple iPhone and iPad integration and management, or migrating to iCloud. Remote network consulting offers maximum return for your IT budget by protecting user efficiency and shortening the hours billed for computer analysis and repair. Advanced remote support technology and skilled technicians and engineers combine to enable Progent to handle the majority of network issues without wasting time and expense by traveling to your location. In the vast majority of cases your network issues can be dealt with by telephone or through a mix of telephone support and online network analysis. Progent can offer the services of Cisco certified CCIE infrastructure experts and CISA and CISM premier security professionals to help you with the most challenging network issues.
24-Hour MySQL and Windows Specialists
Oracle Database Resource Manage Professional
Progent's expert software programmers, database designers, and program managers can help large businesses to complete development projects for Windows, Linux, or Web applications. Progent's enterprise co-sourcing services include access to seasoned project managers for advanced planning and program co-ordination or Progent can assist clients plug expertise gaps by providing relational database architects and programmers skilled in developing line-of-business applications based on SQL Server, Oracle, or MySQL. Progent's SharePoint consultants can assist businesses to incorporate SharePoint with other data sources such as SQL Server and Office Excel to build data-intensive intranets and web portals. Progent also can provide expertise with web development tools and can help businesses to create, enhance, troubleshoot, or port web-based applications to utilize the latest advances in web technology.
Small Office IT Outsourcing Companies
Small Business Computer Support Company
For more than two decades, Progent's consultants have provided affordable IT design, integration, troubleshooting, security services, and development for information networks of all sizes.
Microsoft Teams Migration from Skype for Business Integration Support
Microsoft Teams and Azure Active Directory Consulting
Progent can help your organization to design a migration to Teams from Skype for Business Online and install, manage, and debug a cloud-based or hybrid deployment of Teams. Progent can assist you to connect Teams with Microsoft Office and Microsoft 365 apps, Exchange, SharePoint Online, and your PSTN gateway.
DopplePaymer ransomware hot line Consultant Services
ransomware cryptoworm recovery Consulting Services
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can assist your business to halt the spread of an active ransomware attack. Call 800-462-8800
wireless IP phone integration Consulting
wireless IP phones and CUCM Integration
Progent's Wi-Fi IP phone configuration consultants offer online and on-premises assistance to help your organization build and manage a Cisco Wi-Fi VoIP phone solution by delivering integration services that can range from debugging the configuration of a wireless VoIP phone or AP to providing project management outsourcing or co-sourcing for updating the wireless infrastructure of an entire campus.
Windows Server 2016 Engineer
Windows 2019 Server Troubleshooting
The complexity and integration demands of Microsoft Windows Servers calls for a network consulting team with hands-on experience and broad familiarity with designing and integrating seamless, end-to-end network technology systems. The background of Progent's Microsoft-certified consultants, which averages over 10 years supporting Microsoft integration, assures you success deploying Windows Server 2008 and Windows Server 2003 to align closely with your strategic goals. Progent's consulting services can assist you with planning, installing, managing, and supporting Windows Server solutions that increase the business value of your computer system. Progent's consultants can help you with Windows 2008 R2 Server, Microsoft Windows 2003 Server, Windows 2000 Server, or Windows NT Server as well as Windows 8, Windows 7, Windows XP, Vista and other clients.
Hyper-V Virtual Server Specialist
Virtual Server Hyper-V Onsite Technical Support
Progent's Microsoft-certified consultants can assist you to analyze the possible benefits of Hyper-V-based server virtualization for your business, perform pilot implementations to validate Hyper-V's operation with your line-of-business applications, assess your network infrastructure for optimal performance with virtual server solutions, assist you in migrating to Microsoft Windows Server 2008 and setting up Hyper-V, train your IT personnel to monitor and manage Hyper-V, offer expert consulting help for improving the protection of your virtual servers, design and test business continuity processes that optimize system availability, and deliver continuing consulting and maintenance including low-cost online repair and comprehensive Help Desk outsourcing.
Engineer MetroCluster Management
NetApp SnapMirror Engineer
Progent can provide enterprise clients the help of a NetApp-certified consultant for remote or on-premises support for NetApp's entire line of SAN storage software and hardware products including ONTAP data management, MetroCluster array-based clustering, FlexPod private cloud architecture, SnapMirror data replication, SnapVault and OSSV continuous backup, Virtual Storage Console (VSC) for VMware, MultiStore for secure IP space separation, OnCommand Unified Manager Core, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage products. Components of NetApp SAN storage technology supported by Progent include SAN dsign, cloud integration, virtualization, migrations, transparent patching, system management, information assurance, high availability, and troubleshooting. Progent offers Tier 3 support to help you to resolve issues with NetApp SAN storage environments quickly and affordably following leading practices.
Windows Server 2022 Windows Defender ATP Support Services
Windows Server 2022 Container Image Computer Consultants
Progent's certified Windows Server 2022 experts can assist your organization to plan and implement an efficient migration to Windows Server 2022 using an on-premises network architecture or a hybrid deployment model that combines cloud-hosted Windows Server on Azure with a datacenter-based implementation of Windows Server 2022.
Texas Network Installation
Cisco Maine Network Consulting Company
Progent's Technical Response Center (TRC) offers low-cost national after-hours remote assistance for information systems powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier support engineers offer extended hours telephone support and remote secure network access to isolate and resolve network problems rapidly and economically.
Windows Server 2019 Disaster Recovery Support Outsourcing
Microsoft Certified Windows Server 2019 Hybrid Integration Network Engineer
Progent's certified Windows Server 2019 consultants can help your organization to design and carry out an efficient migration to Windows Server 2019 using existing deployment architecture or a cloud-hosted or hybrid model. Windows Server 2019 delivers significant improvements in scale, speed, ease of management, Hyper-V virtualization, cybersecurity, hybrid on-prem plus cloud deployments, resilience, and Linux support.
Exchange Server Upgrade Consultant Services
Exchange Server 2010 Migration Specialists
Progent's Microsoft-certified network experts can assist you to assess the value of Exchange Server 2010 for your company and can help your IT staff to plan and implement an efficient migration to Exchange Server 2010 from Exchange Server 2003 or Microsoft Exchange Server 2007 that will provide quick ROI by improving your workers' efficiency, lowering the expense of hardware and support, streamlining administration, and consolidating your key communications technologies.
Windows Applications on macOS Computer Consulting
Top Windows Desktop Simulation on macOS Support and Setup
For businesses that have a mix of Apple Mac and Microsoft Windows desktops, there exist two popular alternatives for using Microsoft Windows-only software on macOS or OS X: an external connection to an actual Windows PC or local emulation of a Windows operating system on a computer. Microsoft's Remote Desktop Connection for Mac allows you to attach a Mac to a networked Microsoft Windows-powered computer to use Windows programs and access network resources. Virtual PC for Mac simulates Windows on an Apple Mac computer so you can run Microsoft Windows software directly. Progent's macOS and Mac OS X technology consultants can assist you to manage these solutions for running Microsoft Windows applications on your Apple Macs and can in addition help your company to evaluate and configure third-party solutions for Microsoft Windows PC emulation.
ProSight Virtual Hosting Professionals
ProSight Virtual Hosting Services
Progent's ProSight Virtual Hosting outsourcing offers complete hosting of a small company's servers in an environment that gives the maximum level of dependability and expandability and is also easy to transfer to any data center. ProSight Virtual Hosting services are built upon proven virtualization architectures that allow small companies with mixed- platform IT systems to economize dramatically on the costs of capital investments, system support, and network administration while benefiting from world-class reliability and an unprecedented degree of vendor flexibility.
Ekahau Analyzer Wi-Fi Network Troubleshooting Specialists
Biggest Ekahau On-premises Wi-Fi Site Survey Specialists
Progent's Ekahau-certified Wi-Fi experts can assist you to plan, implement, enhance, manage and troubleshoot a Wi-Fi solution optimized for your environment. Progent offers remote or on-premises expertise for Ekahau Pro for predictive Wi-Fi planning and Ekahau Sidekick for onsite RF signal analysis.
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