For small office networks located within the state of Arizona, Progent's Microsoft certified professionals can deliver remote phone help and remote troubleshooting to solve your computer network troubles quickly and affordably. Progent has developed world-class expertise, software tools, and support databases to troubleshoot and repair IT problems without the expense and time delays associated with on-site service visits.

If your Arizona organization is located outside of the larger urban areas such as Phoenix, Tucson, Mesa, or Glendale, your local network support choices may be limited in technical expertise, or unavailable during a crisis. This results in a network that is unpredictable or causing efficiency loss due to technical issues going unresolved for too long. Progent’s staff of expert network engineers average more than ten years of real-world industry experience, in the trenches of computer network support, performing a extensive range of technical projects for a diverse range of clients. This means you get not only the technical expertise needed for the task, but a consultant with demonstrated methods for applying that expertise to provide excellent network solutions.

Microsoft Dynamics NAV Consulting
The most recent edition of Microsoft Dynamics NAV includes several new features such as tailored Role Centers, enhanced analytics and reporting capabilities, and advanced workflow support. Progent's Microsoft Dynamics NAV ERP professionals offer programming, configuration and troubleshooting services to enable you to benefit from MS Dynamics NAV. Progent’s consultants can help you to connect MS Dynamics NAV ERP software to other services and applications. In addition, Progent can help you to create and utilize data warehouses so you can improve your understanding of your operations, acquire more customers, refine your sales strategies, and form successful alliances.

GIAC-certified Information Assurance Consultants
Global Information Assurance Certification (GIAC) was founded in 1999 to certify the skill of IT security experts. GIAC accreditations are recognized by businesses and government organizations all over the world including and the U.S. National Security Agency. Progent's GIAC-certified information assurance consultants can provide support for any of the network security disciplines addressed within GIAC certification including auditing network security mechanisms, incident handling, traffic analysis, web-based application security and security information and event management (SIEM) solutions.

Dynamics GP Upgrade and System Integration Consulting
Progent's consultants have supported Microsoft Dynamics GP and Great Plains software for almost two decades and Progent has delivered system integration, software development, training, and debugging services since the product's debut. Progent can provide in-depth support for updating legacy Dynamics GP deployments. Progent can assist your business to design, pilot, and implement a cost-effective upgrade from a an outdated version of GP to the latest edition of Dynamics GP, Learn} about Progent's Dynamics GP migration and system integration consulting.

Online Technical Support for Windows and Cisco-based Networking Environments
Progent’s Technical Response Center provides expert online technical support for Microsoft Windows and Cisco-based networks anywhere in the United States. Progent's certified engineers have the knowledge and experience to assist you to troubleshoot and resolve difficult network problems rapidly and affordably. The scope of technical expertise represented by Progent's staff of consultants makes it possible to escalate even the most difficult problems to the right specialists as necessary. Whether you need occasional phone support and online troubleshooting or ongoing access to a Helpdesk Call Center, Progent's engineers can provide your company with enterprise-level expertise without the cost and administrative overhead of running a large internal IT organization.

Consulting and Troubleshooting Expertise for System Center 2012 Virtual Machine Manager (SCVMM 2012)
Progent's System Center 2012 Virtual Machine Manager (SCVMM 2012) consultants can help businesses of any size to adhere to best practices to set up System Center 2012 Virtual Machine Manager hosts, networking, storage, and libraries; plan, deploy, and administer private clouds, virtual machines, and services in SCVMM 2012; and combine SCVMM with SCOM 2012 for enterprise-class reporting. Progent can help you to upgrade from an older release of SCVMM or from another virtualization management platform, and Progent can show you how you to optimize and repair your current SCVMM 2012 environment to make sure you realize the highest possible business value. Progent can also provide Virtual Machine Manager 2016 migration expertise to help your organization to plan and execute an efficient upgrade from SCVMM 2012 to Virtual Machine Manager 2016 so you can benefit from new security capabilities, high availability VMM storage options, and other improvements.

Certified Expertise for Information Assurance and SIEM Solutions
Global Information Assurance Certification was established in 1999 to validate the knowledge of information technology security professionals. GIAC accreditations are acknowledged by businesses and institutions throughout the world including and the U.S. National Security Agency (NSA). Progent's GIAC-certified information assurance consultants offer support for any of the network security capabilities addressed under GIAC accreditation such as evaluating network vulnerability, incident handling, intrusion detection, web-based application security and security information and event management (SIEM) solutions for compliance with government mandates for reporting events.

Progent's Consulting and Training Support for Microsoft Office Word and Office 365 Word
Progent's certified Microsoft Office Word and Office 365 Word consultants offer a broad selection of economical remote consulting services to assist you to maintain your current Microsoft Office Word solution or assist you to migrate to a current version of Office Word. Support offered by Progent's experts include VBA programming, identifying and resolving compatibility issues between various releases of Word, interfacing Office Word with other Microsoft Office applications such as Excel and Outlook or with third-party data sources and plug-ins,network enhancements for dependable. reliable cloud connectivity, security consulting, and smart phone synchronization, and remote Office Word training classes tailored for your special requirements.

Data Backup and Recovery Consulting Services
Progent's backup and restore consultants offer consulting support for a wide array of utilities and services that deliver solutions for protecting Microsoft Windows, Apple Mac, and Linux servers and workstations as well as notebooks and smartphones. Progent can help you with all major data protection platforms by providing services such as Altaro VM Backup consulting, Barracuda Backup and disaster recovery planning expertise, and DoubleTake Availability integration. Progent can also provide help with Acronis, Mozy, Retrospect for Macintosh, Apple Time Machine, Symantec Backup Exec, BackupAssist, HP Data Protector, and Oracle Solaris FLARs. For large organizations, Progent can provide VMware Site Recovery Manager (SRM) expertise. In addition, Progent's ProSight Data Protection Services are offered to small and medium-sized organizations as a low cost outsourced solution for secure backup/disaster recovery.

Dynamics GP (formerly Great Plains) Consulting Services
Microsoft Dynamics GP 2015 R2 (formerly Great Plains) features a revamped architecture that enhances cloud integration, supports popular handheld devices, allows one-time login with Azure Active Directory, and tightens security. Progent's experienced Microsoft Dynamics GP 2015 R2 consultants have the broad knowledge and experience to resolve the critical IT and business challenges involved with upgrading to Microsoft Dynamics GP 2015 R2 and can help your organization to carry out a smooth migration that will maximize the return on your investment in this powerful platform.

Altaro VM Backup Software for Backup and Disaster Recovery
Altaro VM Backup software provides small and mid-size organizations a dependable and affordable platform for backing up and restoring Hyper-V and VMware-powered VMs. Altaro VM Backup can be deployed in local, remote, multi-site, and cloud environments and also enables low-cost cloud backup to Microsoft Azure storage. Top capabilities include industry-leading Augmented Inline Deduplication to reduce backup storage needs, Continuous Data Protection (CDP) with backup intervals as low as five minutes for minimizing your Recovery Point Objective (RPO), advanced encryption, item-level recovery capability for individual files and emails, extensive support for Windows Server CSV and for VMware vCenter for handling larger environments, and support for Microsoft Volume Shadow Copy Service to back up online VMs without downtime. Progent is an Altaro partner and offers a wide range of services to assist you to design, deploy, manage and troubleshoot a backup/restore system powered by Altaro VM Backup. To learn more, go to Altaro VM Backup Consulting.

Deployment Support for Lync 2013
Microsoft Lync 2013, renamed Skype for Business, enables organizations of any size to create a centrally managed and protected communications environment that supports the modern BYOD computing style with IM, presence, audio/video and web conferencing with application sharing and whiteboard, and both IP-based and PSTN telephony across a wide range of stationary PCs and handheld devices. Progent's Microsoft-certified Lync 2013 experts can assist you to assess the business benefits of Lync 2013, create an in-house, cloud-resident (with Microsoft Lync Online) or hybrid topology appropriate for your current and future plans, implement Lync Server 2013 in a way that expedites your return on investment, and provide custom webinar and on-premises training to your management team and end users. Progent has in-depth expertise in key pieces of a Lync 2013 solution that include Windows Server, SQL Server and Exchange Server, and Progent can help your organization to combine Lync Server 2013 with popular Office and Office 365 apps including Outlook clients, Excel and PowerPoint. Progent's Microsoft Skype for Business Server consultants can also help your organization to design and carry out a smooth upgrade to Skype for Business.

Get in Touch with a Progent Network Support Expert
To learn how you can access a Progent network support expert for online or onsite assistance in , call 1-800-993-9400 or visit Remote Network Help.