Arizona Computer Technical Support
for Small and Medium-size Business IT Systems:
Remote Consultation and Repair
For small company networks located within the state ofArizona, Progent's Microsoft authorized technical team members can deliver online assistance and remote troubleshooting to solve your computer network problems quickly and affordably. Progent has developed enterprise-class skills, advanced software utilities, and support knowledge bases to troubleshoot and fix network problems without the high cost and delays associated with on-site technical service calls.
If yourArizonabusiness is situated beyond the larger urban areas such asPhoenix, Tucson, Mesa, or Glendale, your local network support options may be limited in skills, or unavailable during a crisis. This can result in a computer network that is unstable or causing productivity loss due to technical problems continuing for too long. Progent’s team of network engineers average more than ten years of real-world computer industry experience, in the trenches of network systems support, performing a wide range of technical tasks for a extensive range of clients. This means you obtain not only the technical competency needed for the task, but an expert with demonstrated methods for applying that expertise to provide affordable network solutions.
Email Content Filtering and Data Leakage Protection
Progent's data loss prevention (DLP) consultants and data leakage protection consultants can help organizations to configure Progent's ProSight Email Guard Security Gateway to use standard and custom content security policies for scanning the content of email messages and attachments and preventing users from sending sensitive or inappropriate data or spam. ProSight Email Guard's email content filtering technology can also help your business avoid reputation loss and keep in compliance with industry security standards and government requirements like HIPPA, Sarbanes-Oxley, PCI DSS and PHI. Find out about Progent's complete ProSight family of low-cost network monitoring and management services for small and mid-size organizations.
NetDocs Support Services
NetDocuments is a cloud-based document management system designed specifically for the legal profession. Progent offers the services of NetDocs consultants who can deliver high-level guidance to help you to plan, configure, manage, tune, or debug a document management system solution based on NetDocuments. To find out about Progent's expert support for NetDocuments, go to NetDocuments DMS consulting support.
Hybrid Cloud Solutions Planning and Deployment
Progent's hybrid cloud solutions consultants can provide expert remote consulting to help businesses of all sizes to integrate their information networks with leading public clouds including Microsoft Azure and Amazon Web Services. Progent can help you to plan and manage cost-effective hybrid environments that support Windows and Linux systems and apps in hybrid architectures that combine physical resources along with public cloud services. To assist you to integrate public clouds with physical datacenters, Progent can provide a variety of cloud migration support services that include Office 365 Exchange Online integration with on-premises Exchange and Microsoft Azure hybrid cloud design and integration consulting, Amazon Web Services (AWS) cloud integration support, and Amazon Web Marketing Service programming and troubleshooting.
The ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report service is a low-cost service based on a phone interview with a Progent information assurance consultant. The fact-finding interview is intended to help evaluate your company's ability to stop or recover rapidly after a ransomware attack. Progent will consult with you personally to collect information about your current AV defense and backup/recovery system, and Progent will then produce a custom Basic Security and Best Practices Report document describing how you can follow best practices to create a cost-effective AV and backup/recovery system that aligns with your business needs. For additional information, visit The ProSight Ransomware Preparedness Report.
Desktop Support Services
Progent offers a broad array of affordable consulting and support services to help your company to install, integrate, repair, and manage workstations and notebooks based on Microsoft Windows, Apple macOS and OS X, or various editions of Linux. Progent's desktop PC support services include Windows 10 planning and migration consulting, Microsoft Windows 8.1 expertise, Microsoft Windows 7 technical support, Microsoft Office and Office 365 integration and training, and 64-bit processing upgrades.
Cisco Firepower NGFW Firewalls Consulting Experts
Cisco's Firepower NGFWs Firewalls provide a major performance boost over Cisco's popular ASA 5500-X security appliances and include unified management and automation of modern cybersecurity features such as application visibility, next-generation intrusion protection with risk prioritization, advanced malware protection, URL filtering, and multi-node sandboxing. Progent's Cisco-certified CCIE firewall experts can help you to design and execute a smooth upgrade to Firepower firewalls from from ASA 5500-X, ASA 5500, or PIX appliances and show you how to enhance Firepower appliances with Cisco's subscription-based security services to build and centrally control network ecosystems that include local offices, data centers, private clouds and public clouds. For details about Cisco's Firepower line of NGFWs Firewalls, refer to Cisco Firepower firewalls integration services.
Collaborative Approach to Support and Technical Problem Escalation
Computer networks have become ever more sophisticated. In addition, most small business networks include software and hardware from dozens of different vendors. This makes network integration and maintenance increasingly challenging. It is unfeasible for even the most talented individual to have in-depth knowledge in all areas of computer technology, or broad hands-on experience in the enormous range of hardware and software products, models, and updates that small businesses include in their IT systems. Progent utilizes a collaborative methodology to network support and relies on application experts to bring in-depth skills when needed to fix the most intractable technical issues effectively, at the least cost to you.
Planning, Deployment and Troubleshooting Services for System center 2012 R2
Progent's Microsoft System Center 2012 consulting experts have over a decade of background integrating, maintaining and troubleshooting the core components included with Microsoft System Center and can assist you to design, deploy, manage, and repair your Microsoft System Center 2012 R2 ecosystem to optimize the availability and performance of your applications and infrastructure across a mix of Windows and Linux/Unix OS environments and local and Cloud-connected datacenters. Progent also can provide System Center 2016 upgrade planning and support to help you to transition to the latest version of System Center from an older one or from another IT management solution to provide the benefits of enterprise-class deployment, automation, security, plus datacenter and critical application availability and performance monitoring.
Linux Support and Windows/Linux Integration
If your small business IT environment combines Linux technology with Microsoft Windows, Progent can help you to incorporate your servers into a cohesive system that allows all your operating systems to coexist for easy management, seamless dataflow, fault tolerance, enhanced throughput, and tight security. If you are developing Linux based-software on a network that includes Windows-powered servers, workstations, and application software, Progent can provide comprehensive IT outsourcing that frees you to focus on your area of expertise.
Google Cloud Platform (GCP) Planning and Integration Expertise
Progent's Google Cloud Platform (GCP) planning and integration consultants can provide cost-effective remote and on-premises consulting to help organizations to move any portion of their critical IT resources to Google Cloud Platform (GCP). This can reduce management hassle and hardware costs and enable access to Google's cutting edge AI and machine learning tools. Progent can help you with every aspect of Google Cloud Platform migration and troubleshooting including needs analysis, readiness assessment, system design and review, pilot testing, configuration, centralized administration, performance tuning, licensing management, backup/restore solutions, and security and compliance.
ProSight Managed Services for Network Management
Progent offers a family of budget-friendly, fixed-price services intended to allow small and mid-size organizations to utilize the same advanced technology deployed by some of the world's top corporations. Progent's ProSight portfolio of outsourced network management services addresses all key aspects of information technology including email protection, behavioral-based threat defense, patch management, cloud-based backup and disaster recovery, infrastructure management, private cloud hosting, and network infrastructure documentation management. To read Progent's white paper about the benefits of ProSight managed services for small and mid-size businesses, click:
Dynamics GP (formerly Great Plains) Consulting Services
Microsoft Dynamics GP 2015 R2 introduces a new design that enhances cloud readiness, works with the most popular smart phones and tablets, permits one-time login with Microsoft Azure AD, and tightens security. Progent's certified Dynamics GP 2015 R2 consultants and developers have the broad technical skills and hands-on experience to resolve the many IT and business challenges involved with deploying and managing Dynamics GP 2015 R2 and can assist you to carry out a smooth migration that will optimize the return on your investment in this powerful platform.
VMware NSX Virtual Networking
VMware's NSX virtual network technology enables you to create entire networks in software. NSX permits virtual networks to be provisioned in minutes and administered with a high level of automation regardless of the physical components used by the underlying network infrastructure. VMware Site Recovery Manager (SRM) supports programmatic disaster recovery, application mobility, plus non-disruptive site relocation, failback and site re-protect. SRM also enables non-disruptive testing for disaster recovery, upgrades and fixes and can generate reports to confirm full service restoration, validate Service Level Agreements and demonstrate disaster recovery compliance. When used with VMware's NSX virtual network technology, VMware SRM can rapidly recover the complete virtualized network topology at the recovery site. Progent can provide the skills of a VCDX certified VMware NSX consulting expert and VMware Site Recovery Manager integration specialist to assist your organization to plan, deploy, test and maintain a DR system based on VMware Site Recovery Manager and VMware NSX.
Talk to a Progent Network Support Expert
To see how you can contact a Progent network consultant for remote or on-premises expertise, call
An index of content::
VPN IT Consultant
Cisco VPN Consulting Services
Progent’s Cisco Security/VPN professionals and CCIE and CCNP certified support staff can help your small or medium sized business deploy and maintain Cisco’s security and VPN technology such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN products include both off-site connectivity and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN solutions are easy to administer and offer the flexibility to evolve with your changing business requirements. Progent’s Cisco-Premier network consultants support Cisco’s complete line of hardware and software targeted at preventing information pilfering, virus and worm assaults, Denial of Service attacks, and other threats to your network. Progent can show you how to deploy Cisco technology to get secure connectivity, intrusion protection, and full Identity services based on Cisco ACS using RADIUS security and TACACS to create a central client access control foundation for user certification, authorization, and accounting from a graphical Web interface.
Benefits for Home Based Network Engineering Remote Support Job
24 Hour Compensation for Cisco Consultant Contract Job Opportunities
Our compensation structure is based on contribution, so similar to working as a freelance contractor, your earnings are directly tied to your generated revenue. Certain Progent consultants stress lifestyle issues and choose to work at a more relaxed pace, utilizing our flexible calendar to follow personal enthusiasms like mountain biking, motorcycle racing, snow boarding, surfing, travel, or spending private time with relatives and friends. Other consultants take advantage of the chance to earn big bucks via hard work and long days. Progent fully supports both sides of the spectrum plus any point in the middle.
Setup and Support Retail Management System
Microsoft Dynamics SL Technical Support Services
In addition to offering the expertise of Microsoft Dynamics GP specialists, Progent can provide experts in Dynamics AX (Axapta), Microsoft Dynamics NAV Business Management Software, Microsoft Dynamics SL, Microsoft Dynamics Retail Management System, Macola ERP, MAS 90 by Sage Software, and QuickBooks Pro by Intuit. Progent can provide programming, troubleshooting, administration help, migration assistance, and one-on-one or group webinar training customized to meet your specific needs. Progent's consultants also can show you how to build and support a secure, reliable network foundation to support your ERP, MRP and accounting solutions.
Live Communications Server Engineer
Consultancy Live Communications Server 2007
Microsoft Communications Server provides Instant Messaging and Real Presence in an extensible, world-class solution featuring advanced protection, seamless compatibility with popular Microsoft products, an expandable, industry-standard development environment, and support for regulatory mandates such as HIPAA, SOX, and GLB. The product offers lower costs and improved operational efficiencies, increased worker productivity, and better IP protection. MS Communications Server 2007 has been superseded by Lync, which itself has been replaced by Skype for Business. Progent's certified unified communications consultants can provide remote and on-premises support and troubleshooting services for your Office Communications Server 2007 deployment and can assist you to assess the advantages of migrating to Microsoft's Skype for Business. Progent can also assist you to design and carry out a smooth migration that will add business value to your information network
Cisco ASA 5500-X Firewall Troubleshooting
Largest Cisco ASA Firewall IPS Network Consultants
The current Cisco ASA 5500-X Family of firewalls with Firepower Services provide substantially more bang for the buck than Cisco's previous firewalls and have replaced the ASA 5500 and PIX firewalls for new installations. Progent's Cisco-certified CCIE network consultants can help your company to maintain your existing PIX or Cisco ASA 5500 security appliances and upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help you to plan, deploy, tune, administer and debug firewall solutions built on Cisco ASA 5500-X firewalls with Firepower Services.
Consult Ubuntu Linux
Mandrake Linux Consultants
Progent's Linux support experts offer small companies and software developers help with administering and supporting Linux computers that operate with Microsoft-based networks. Progent can give your organization contact with Linux experts, consulting professionals premier by Microsoft and Cisco, and security specialists with CISSP credentials. This wide range of expertise provides you with a convenient one-stop consulting firm to show you how to create and manage a secure and reliable mixed-platform connectivity and communications infrastructure that supports Linux and Microsoft coexistence by combining Microsoft Windows with major Linux variations such as RedHat, SUSE, CentOS Linux, Ubuntu Linux, PCLOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.
Microsoft Office 2000 Networking Consultants
Microsoft Office 2003 IT Service Provider
To deliver economical network services for small companies, Progent has developed comprehensive computer outsourcing packages that give small businesses quick access to technical expertise without forcing you to hire, educate, and manage an expensive full-time IT staff. Progent’s IT outsourcing packages give you an affordable way for building a protected and reliable system for your favorite Microsoft Windows business productivity products such as Microsoft Office XP and Microsoft Office 2003.
Problem Escalation Through Teamwork Small Business IT Consulting Companies
Tech Consultant Best Practices
Progent’s team of Microsoft and Cisco Certified experts average more than a decade of hands-on professional experience, at the front lines of IT support, executing a broad variety of IT tasks for an extensive mix of clients. Each Progent support professional shares a refined collection of personal best practices which are combined into company-wide best practices training that Progent teaches its support team. This guarantees that you get not just expert technical help, but also a support engineer with field-tested methods for applying computer knowledge to repair actual network problems efficiently.
iPhone VPN IT Services
Technical Consultant iPhone and Cisco ASDM
Progent offers cost-effective remote assistance to assist your business to design, deploy, and fix any aspect of your iPhone and iPad and Windows integration solution and is available for quick tasks to help you get past specific technical bottlenecks or long-term engagements to help you finish large-scale initiatives on schedule and within budget. Progent has experience in local, cloud-centric, or hybrid networks and can help you create or maintain a resilient, secure and scalable network infrastructure that aligns with your computing model. Progent can also provide online and on-premises training for individuals or groups to show you how to manage and use your iPhones and iPads in a secure, collaborative environment that maximizes the strategic value of your information system.
iPhone and Lync integration Technical Support Services
iPhone RADIUS Onsite Technical Support
Progent offers affordable remote consulting to assist your business to plan, configure, and fix any aspect of your iOS and Windows integration solution and is available for quick jobs to help you through specific technical bottlenecks or major engagements to help you finish large-scale projects on time and within budget. Progent has expertise in local, cloud-centric, or hybrid networks and can help you create or maintain a highly available, secure and scalable network infrastructure that aligns with your computing model. Progent also offers remote or onsite training for individuals or groups to show you how to manage and use your iPhones and iPads in a safe, collaborative environment that optimizes the strategic value of your IT system.
SonicWall NSA 9450 Firewall Security Services
SonicWall NSSP 12000 Firewall Firewall Network Install
Progent's certified SonicWall firewall experts can show you how to integrate, maintain, and troubleshoot SonicWall firewall/VPN products including the newer SonicWall TZ, NSa and NSsp Series of appliances and the older SonicWall PRO 2040 products. Progent's CISSP and CISA-certified network security experts can show you how to incorporate SonicWall firewalls into a complete network protection solution and design security into your corporate processes.
Cisco Prime Infrastructure Consultants
Aironet 2700 Access Point Online Support Services
Progent's Cisco CCIE wireless infrastructure experts can provide remote or onsite configuration and debugging support to assist you to design, configure, update, optimize, administer and troubleshoot Aironet wireless access point deployments of any size or topology. Progent's Cisco wireless controller consultants can also help you to integrate your Wi-Fi ecosystem with your wired network infrastructure and cloud-based resources to build a seamless enterprise connectivity solution that is simple to manage and expand. Progent also can provide affordable Wi-Fi site surveys to assist you to determine the most appropriate selection, location and setup of Aironet wireless access points to accommodate your specific office design, construction, and expected workloads.
Immediate ProSight Remote Network Infrastructure Troubleshooting Professionals
ProSight Remote Infrastructure Management Consultant Services
ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and inexpensive for smaller businesses to map out, track, enhance and troubleshoot their networking hardware like switches, firewalls, and wireless controllers as well as servers, printers, client computers and other devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that network maps are always current, copies and displays the configuration of almost all devices on your network, tracks performance, and sends alerts when problems are discovered. By automating time-consuming network management processes, ProSight WAN Watch can cut hours off ordinary tasks like network mapping, reconfiguring your network, finding devices that need important updates, or identifying the cause of performance problems.
24-7 Professional infrastructure documentation management
Top Ranked Engineers network infrastructure documentation management
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to capture, update, retrieve and safeguard data related to your network infrastructure, procedures, business apps, and services. You can instantly locate passwords or serial numbers and be alerted automatically about upcoming expirations of SSLs or domains. By cleaning up and managing your network documentation, you can eliminate up to half of time wasted looking for vital information about your IT network. ProSight IT Asset Management features a centralized repository for storing and sharing all documents related to managing your business network like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT information. Whether you’re making improvements, performing maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the knowledge you need as soon as you need it.
Wireless Security Technical Support
Neoteris Firewall Network Install
For small and midsize companies, network security and information assurance and regulatory compliance can be too complex to stay ahead of but too dangerous to overlook. The largest biggest enterprises have been breached, and the leading cloud services have occasionally been knocked out. It seems like there's no place to hide. Progent has made it economical for smaller businesses to carry out vital IT security tasks successfully by offering the benefit of billable time to the closest minute without any minimum charge for online help. You have access to a seasoned computer consultant to provide precisely the knowledge you need when you need it. Progent’s CISA, CISM, GIAC, CISSP and ISSAP premier consultants can assist you with any level of network security including security assessments, malware screening and recovery, spam and email content filtering, email data leak prevention, compliance reporting, and designing a comprehensive security strategy.
Microsoft Office Support Firm
Microsoft Consulting Service Firm
Progent imposes no startup charge and asks no retainer for services provided during regular working hours. Progent's one-minute granularity does away with big bills for fast repairs so you will not be tempted to permit less critical problems to stay unaddressed. .
Microsoft Office SharePoint Server 2019 Network Consultant
24x7x365 SharePoint Server Integration
Progent's Microsoft-certified consultants can show you how to evaluate the business justification for deploying SharePoint Server 2007, consult with you on the most appropriate edition of SharePoint Server for your application, offer configuration and deployment expertise, help you to install Microsoft SQL Server as a supporting DBM, improve your network infrastructure, integrate your standard and customized application software to work with Microsoft SharePoint Server 2007, develop a company-wide security plan that encompasses portal solutions, and deliver maintenance and Help Desk services.
Enterprise Windows 2000 Software Support
Collocation Computer Consultant
For large organizations, Progent can supplement internal network support staffs by offering extensive experience in supporting critical Microsoft and Cisco products. Progent's certified experts offer Enterprise Active Directory help, Exchange Server 2010 integration, SharePoint Server experience, and Microsoft SQL Server help. For the nationwide or global businesses with branch offices, Progent can perform as a transparent local extension of corporate network management. Progent’s enterprise support services include corporate-wide security, online branch office support, network design, Sarbanes Oxley conformance, project management, and world-class service for multiple location network environments powered by Enterprise Windows 2000. Progent can offer field engineers and specialists to help with a site move or office move, or a network architect to help with setting up or using an Internet Data Center or Hosting Facility.
CCNP Certified Support Meraki 802.11ac AP Migration
Meraki MR66 Access Point Network Engineer
Progent's Meraki wireless AP consultants provide online and onsite support to help businesses of all sizes to plan, deploy, manage, expand or repair Wi-Fi systems that utilize Cisco Meraki wireless access points. Progent can assist your business to configure and manage Cisco's Meraki-based Wi-Fi networks for sites that can range from a teleworker's home or a branch office to a large campus or a nationwide enterprise. Progent can also help you to integrate additional Cisco products such as switches, routers and ASA firewalls to create a seamless ecosystem that delivers the same access, responsiveness, security compliance, manageability and uptime for wired and wireless clients irrespective of their location or device.
Exchange 2007 Edge Server Setup and Support
Exchange 2007 Server Technology Professional
Progent's Microsoft certified support team can show you how to design and implement an efficient in-place Exchange Server 2007 upgrade plan that minimizes network disruption, reduces long-term support demands, and makes your Microsoft Exchange 2007 Server easy to administer. For complicated multiple server or multi-site upgrades, Progent has the background to finish your move quickly and affordably. Progent's Microsoft Exchange 2007 support, repair, and design offerings include assistance with the integration of third-party enhancements of Exchange 2007 Server and the design of unified messaging solutions based on Microsoft Exchange Server 2007.
24 Hour Professionals Windows Server 2008 BranchCache
After Hours Microsoft Windows 2008 R2 IT Services
Microsoft Windows Server 2008 R2 offers high levels of speed, security, fault tolerance, scalability, and versatility that improve productivity of on-site, branch office, and mobile workers. Progent's network professionals can provide affordable online engineering, technical support, and training services to help your company to design, implement, and manage Microsoft Windows Server 2008 R2 in order to add substantial business value to your network.
Small Office Migration Firm
Computer Support Small Business
Progent's Microsoft and Cisco premier network engineers offer advanced support for a wide range of technologies and can provide that expertise by phone anywhere in the U.S. or onsite in major cities throughout the United States and anywhere in California. Progent provides online support for information systems based on Windows, UNIX, Linux, Solaris, or Apple macOS and OS X, or for environments that include a combination of Microsoft Windows and UNIX-family platforms. Progent also can provide access to the help of Cisco CCIE network engineers for the toughest connectivity problems, as well as the the assistance of CISA and CISSP-qualified security consultants to assist with high-level security design and problem solving. Progent has provided online network support to companies in all 50 states in the U.S.
SCDPM 2012 Security and Compliance Network Engineer
Online Consulting SCDPM 2012 Upgrade
Progent's Microsoft-certified consultants can provide remote or onsite support to help companies of all sizes to design, implement, manage, and repair a backup solution built around System Center 2012 Data Protection Manager. Progent's consultants can assist you to upgrade from older releases of SCDPM or from a different backup system, and Progent can optimize your SCDPM 2012 deployment for onsite, cloud, or hybrid environments. Progent can provide as-needed support for fixing especially challenging issues, or full project management support. Progent's consultants can also help you to design Data Protection Manager into a comprehensive disaster recovery strategy.
Support Outsourcing PST files and Outlook for Mac
PST files and Outlook for Mac Computer Consultant
Microsoft Exchange and Macintosh computers can co-exist efficiently. Progent's Mac and Microsoft premier experts can help you install Microsoft Entourage and Exchange so your Mac users can work closely with colleagues who use Outlook. With Exchange and Entourage 2008 for Mac, Exchange and Apple Macintosh software can collaborate, enabling Mac users to get and send email, examine the GAL, import addresses, synchronize appointments, and alert fellow workers to meetings via your Exchange account. Progent will make sure that your Exchange Server is appropriately configured and that LDAP and Outlook Web Access are enabled. Progent also offers customized onsite Entourage education.
Aironet Outdoor APs Online Troubleshooting
Aironet Access Point Management Support and Help
Progent's Cisco CCIE wireless infrastructure consultants offer online or onsite integration and troubleshooting services to help you to design, configure, update, optimize, manage and troubleshoot Aironet wireless AP deployments of any scale or topology. Progent's Cisco Wi-Fi controller experts can also assist you to integrate your wireless ecosystem with your wired network infrastructure and cloud-based resources to create an enterprise-wide connectivity foundation that is easy to administer and scale. Progent also offers affordable wireless site surveys to assist you to decide the most efficient selection, placement and configuration of Aironet wireless APs to work with your unique workplace layout, construction, and expected workloads.
Subcontractor Jobs FAQ about Telecommuting Microsoft Consultant
Subcontractor Q and A about Cisco Consultants
For answers to frequent enquiries concerning being employed by Progent, refer to Working with Progent Frequently Asked Questions.
Consulting Citrix XenDesktop
Citrix NetScaler Integration
Citrix offers a comprehensive line of platforms that provide enterprise-level manageability, scalability, and performance for server virtualization and for server-based distribution of virtual Windows desktops and Windows applications. For delivering virtualized desktops and applications, Citrix offers Citrix XenDesktop and XenApp. For making and managing virtual servers, Citrix offers XenServer and Essentials for Hyper-V. Progent's Citrix-certified engineers can help you to evaluate the business benefits of Citrix technology and can help you design, test, implement, troubleshoot, and support Citrix solutions.
Small Business Network Consulting Firms Access to External Support Databases
Immediate On-site Support Problem Escalation Through Teamwork
Progent’s team of Microsoft and Cisco Premier Certified consultants average more than ten years of hands-on industry background, at the front lines of IT support, executing a wide range of technical tasks for an extensive mix of businesses. Every Progent support professional shares a refined set of personal best practices which are incorporated into shared best practices training that Progent teaches its support staff. This ensures that you get not only world-class IT help, but also a consultant with field-tested methods for using technical knowledge to resolve actual IT problems quickly.
Microsoft Intune Migration Technical Support Services
Integration Support Intune SCCM Integration
Progent's Intune consultants can assist your company to understand the strategic value of adopting Intune for configuring and managing your portable devices including laptops, smartphones, and tablets powered by Windows, Apple iOS, and Android. Progent's Intune consultants can help your company to define policies, set up pilot systems to confirm the appropriateness of Microsoft Intune for your environment, install Intune throughout your enterprise, combine Intune with SCCM for single-console change management, and provide ongoing support for your Microsoft Intune solution.
After Hours Linux Online Computer Outsourcing Consultant
Services Linux RedHat Remote
Progent offers national online help and troubleshooting services for businesses that run environments powered by variants of Linux or whose IT systems feature a combination of Linux platforms/Linux and Microsoft products. Online network consulting offers maximum return for your IT budget by preserving user productivity and shortening the time charged for computer repair services. Advanced online support utilities and experienced technicians and engineers allow Progent to handle most network issues without wasting time and expense by going to your site. In the vast majority of cases your network issues can be dealt with over the phone or through a mix of telephone help and online access. Progent can make available Cisco certified CCIE network engineers and CISSP and ISSAP certified security professionals to assist with the toughest system issues.
Locky ransomware recovery Consulting Services
ransomware cleanup and restore Engineers
Progent's proven ransomware recovery consultants can help you to reconstruct a network breached by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, Netwalker, Conti or Egregor.
Exchange Server 2016 Migration Help and Support
Consultant Exchange 2016 Mailbox migration
Progent can assist you in any and all phases of your migration to Microsoft Exchange 2016 including planning HA architecture for a local, Microsoft cloud connected or hybrid environment; server and CAL licensing compliance for Exchange Server and Windows Server 2012 R2 or later; moving mailboxes; Windows Hyper-V strategy; specifying storage capacity required for your virtual machines, mailbox databases and log files; setting up hardware load balancing (HLB) for high-availability client access services; planning, building and testing Exchange and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; updating your firewall; resolving SSL issues; performing client integration with Office desktop or Microsoft Office 365; and configuring Outlook on the web (formerly Outlook Web App).
IT Services Cisco PIX Firewall Migration
Support and Help Security
Cisco's PIX Series firewalls have been discontinued and Cisco may no longer offer support these legacy devices. Progent still offers technical support for Cisco's PIX Series firewalls to help you with maintenance and management and Progent can in addition help you determine whether to migrate to the latest firewall technology available from Cisco. Progent's Cisco-certified specialists can help you design and implement a cost-effective upgrade to Cisco ASA 5500-X Series firewalls following industry best practices.
Urgent Ubiquiti UniFi Controller management Consulting Services
Urgent Specialist Ubiquiti UniFi WiFi access point
Ubiquiti's UniFi line of Wi-Fi infrastructure appliances includes a wide selection of Wave 2 Wi-Fi access points (APs), security gateways, and switches. UniFi appliances installed throughout multiple sites with thousands of APs can be remotely provisioned and managed using free UniFi Controller software, which centralizes and simplifies deployment, discovery, management, optimization, troubleshooting, monitoring, and reporting. Progent offers the expertise of veteran wireless consultants who can help your organization to determine the value of Ubiquiti’s UniFi products for your environment and help you to plan, install, administer, and maintain your UniFi ecosystem.
Microsoft Dynamics SL Integration
Retail Management System Design and Installation
Progent can provide you with experts who can customize your Microsoft Dynamics ERP, MRP, and accounting system packages to match your unique business needs. Progent’s Microsoft-certified support experts offer expertise in Microsoft Microsoft Axapta, Microsoft NAV Business Management Software, Microsoft Solomon, and Microsoft Business Solutions Retail Management Software. Progent also offers expert e-Commerce integration services for secure, company-wide resource sharing as well as integration with CRM packages.
System Center 2016 Virtual Machine Manager Consulting Services
Consulting Services System Center 2016 Amazon AWS Integration
Small to mid-sized businesses can now enjoy all the advantages of System Center Operations Manager 2007 and also have quick access to Progent’s Microsoft Premier network consulting professionals. With Progent's affordably priced IT service packages, small organizations can select a basic Microsoft System Center Operations Manager 2007-based co-sourcing service program with network monitoring, reporting, Help Desk and remote service or a complete round-the-clock outsourcing solution. Progent supports System Center Operations Manager 2007 to offer small company networks enterprise-class reliability, security, and performance.
Cisco VoIP Phones and Contact Center Consultant
Voice Over IP Integration
Progent's Cisco CCIE-certified networking consultants offer advanced support for Cisco Unified Communications Manager (formerly CallManager). Progent can assist you to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and design UCS server high availability solutions.
Check Point NGTP Security Services Computer Security
24-7 Consultant CheckPoint FireWalls
Progent's Check Point firewall experts can help you design, integrate, and administer firewall environments that rely on Check Point Software Next Generation firewalls and Check Point's cloud-based SandBlast security services. Progent can also help you maintain older Check Point firewalls or upgrade smoothly to Check Point's modern firewalls.
Firepower Services Support
Cisco Firewall integration Configuration
Progent’s certified Cisco IT security consultants provide expert PIX and ASA Firewall consulting support covering infrastructure design, configuration, and support of Cisco firewall and Cisco security technology. The PIX and ASA Security Appliance Series of Cisco firewall products delivers robust user and application policy enforcement, sophisticated attack defense, and secure connectivity services. Ranging from compact, easy-to-install desktop devices for small and home offices to modular gigabit products, Cisco PIX and ASA Firewalls provide advanced security, high throughput, and excellent reliability for IT systems of any size. PIX and ASA Firewalls are based on a hardened, specially designed platform, minimizing common OS-specific security gaps.
Emergency BlackBerry Redirector Technology Professional
BlackBerry BES IT Consultants
Progent offers the expertise of RIM BlackBerry-certified engineers who can assist small companies to plan, administer, and troubleshoot BlackBerry solutions economically and successfully, doing away with the requirement for an internal BlackBerry specialist and reducing the expense and distraction of maintaining a mobile wireless workgroup. Progent's BlackBerry engineers offer extensive backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified security engineers. This wide range of expertise, in conjunction with Progent's proven online support model, offers small and mid-size businesses a cost-effective solution for integrating BlackBerry devices and software seamlessly into their information system.
Exchange 2016 Upgrade Planning Troubleshooting
Microsoft Exchange Server 2016 Migration Planning Consultant Services
Progent can assist your business in any and all facets of your upgrade to Microsoft Exchange 2016 such as planning high availability architecture for a local, Microsoft cloud connected or hybrid deployment; server and CAL licensing compliance for Exchange Server and Windows Server 2012 R2; moving mailboxes; Hyper-V design; specifying storage requirements for your VMs, mailbox databases and logs; configuring hardware load balancing for high-availability CAS services; planning, building and validating Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating the firewall; resolving SSL issues; performing client integration with Office desktop or Office 365; and configuring Outlook on the web (formerly Outlook Web App).
Windows 2012 R2 Integration Support
Consult Windows Server 2012R2 Active Directory
Progent's certified consultants can help you to assess the benefits of Microsoft Windows Server 2012 R2 for your company, develop test systems and migration plans, optimize your network infrastructure for local, multi-location, cloud-based, and hybrid environments, train your IT support staff, create an enterprise-wide security strategy, automate IT administration, help with application development, and generate and test a disaster recovery/business continuity plan.
Alaska Small Business Outsourcing IT
Nevada Computer Support Consultant
Progent’s Technical Response Center (TRC) offers national extended hours remote support for networks based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified support experts offer after-hours phone help and remote direct network access to troubleshoot and repair technical problems quickly and economically. The breadth of technical experience available from Progent's team of nationwide service professionals makes it possible to escalate even the most difficult network issues to qualified specialists as required. For urgent problems, the TRC endeavors to answer your request for support in less than one hour.
Award Winning Support and Integration Microsoft Exchange
MCSE Expert Certified Exchange 2003 Server Upgrading
Progent's Microsoft Premier professionals offer world-class consulting for corporate-wide deployments of Microsoft Exchange. Progent's consultants can help you prepare for multi-location Exchange Server rollouts or updates and can supply local personnel to help large companies with deployments of Exchange Server 2007 in the or any region covered by Progent's consultants.
MySQL development Consulting Services
Training Professional MySQL Community Edition
Progent offers cost-effective remote access to an Oracle MySQL RDBMS DBA or application programmer and can help organizations of all sizes to configure and maintain MySQL in a reliable network infrastructure that offers high levels of performance, expandability, and security. Progent also has proven skill helping companies port applications from an Oracle environment to MySQL.
24/7 Shared Help Desk Ticketing Network Consultant
Information Technology Consulting Co-managed Support Desk
Progent's Microsoft and Cisco certified Consultants provide three service programs to help mid-size and large organizations develop a cost-effective and productive internal Network Support Help Desk. Progent's help desk consulting services include Return on Investment analysis, process study and improvement, executive reporting, education of in-house staff, and documentation of procedures. Progent's Software Evaluation and Integration Services help organizations sift through the various top level Help Desk application programs available and determine which packages may be excessively costly, lack critical features, or align badly with your company's business goals. Progent also provides temporary staffing for organizations who need to reinforce their in-house Help Desk staff for special tasks or to substitute for vacationing or incapacitated personnel.
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