For small office computer networks located anywhere in the state of Arizona, Progent's Microsoft certified engineers can deliver online support and troubleshooting to fix your network systems problems quickly and cost effectively. Progent has acquired enterprise-grade skills, sophisticated tools, and support databases to diagnose and resolve network problems while avoiding the cost and delays associated with onsite technical service calls.

If your Arizona company is situated beyond the larger metro areas such as Phoenix, Tucson, Mesa, or Glendale, your nearby computer support options may be limited in expertise, or unavailable during a crisis. This can result in a office network that is unusable or causing productivity loss due to technical problems going unresolved for too long. Progentís staff of seasoned network consultants average more than 10 years of real-world industry experience, in the trenches of network systems support, performing a extensive range of technical projects for a broad range of clients. This means you obtain not only the technical expertise needed for the task, but a consultant with demonstrated methods for applying that expertise to deliver cost effective network solutions.

Microsoft Windows 8.1 Management and Troubleshooting and Migration
Progent's certified Windows 8.1 consulting experts can deliver a variety of consulting services to help organizations of all sizes to maintain, manage, and repair IT systems that incorporate desktops, laptops, tablets, or Windows phones based on Windows 8.1. Progent's consultants can also provide Windows 10 planning and migration support.

NetApp SAN Storage Solutions
Progent can provide enterprise customers remote or on-premises NetApp SAN consulting support for NetApp's entire portfolio of SAN products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod private cloud infrastructure, SnapMirror, SnapVauly incremental backup, Virtual Storage Console (VSC) for VMware, MultiStore for secure IP space separation, OnCommand Unified Manager Core, plus NetApp's FAS, AFF, V-Series and N-Series hardware products. Components of NetApp SAN storage technology supported by Progent include system dsign, hybrid-cloud integration, virtualization, migrations, non-disruptive patching, storage management, information assurance, disaster recovery, and troubleshooting. Progent can provide Level 3 support to assist you to take care of issues with NetApp SAN environments efficiently based on best practices.

Ubiquiti UniFi WiFi Access Points Integration and Support Consultants
Ubiquiti's UniFi line of Wi-Fi network appliances includes a wide selection of Wave 2 802.11ax Wi-Fi access points, security gateways, and switches. Ubiquiti UniFi appliances running on multiple venues with thousands of APs can be remotely provisioned and administered with Ubiquiti's free UniFi Controller software, which centralizes and streamlines setup, discovery, administration, tuning, debugging, monitoring, and reporting. Progent can provide the expertise of seasoned Wi-Fi professionals who can assist you to determine the benefits of UniFi technology for your environment and help you to plan, install, administer, and maintain your UniFi ecosystem. For details, visit Ubiquiti UniFi Wi-Fi APs consulting and wireless LAN integration services.

Juniper and NetScreen Support
Progent's Juniper-authorized network engineers can assist you to design and deploy Juniper Firewall/VPN platforms, optimize and support your network infrastructure, and upgrade smoothly from discontinued products to current versions. Progent's Junos OS consultants offer support for Juniper's flagship network operating system to enable you to simplify the administration and strengthen the protection of your Juniper VPN appliances and routers. Progent also has extensive background supporting Juniper's NetScreen OS and ScreenOS software products and can help organizations manage environments that include a combination of Juniper's software platforms.

GIAC-certified Information Assurance Consultants
GIAC (Global Information Assurance Certification) was established in 1999 to certify the knowledge of information technology security experts. GIAC certifications are acknowledged by businesses and institutions around the world including and the United States National Security Agency. Progent's GIAC-certified information assurance consultants offer help with all of the network security services addressed under GIAC certification including evaluating network vulnerability, security incident handling, intrusion detection, web-based services security and security information and event management (SIEM) solutions.

Microsoft SharePoint Server Support
Progent's Microsoft-authorized SharePoint 2013 specialists, SharePoint Server 2010 specialists and SharePoint Server 2007 experts can assist you to evaluate the business case for deploying the current release of SharePoint Server, advise you on the most appropriate edition of SharePoint Portal Server for your application, offer setup and integration expertise, assist you to install Microsoft SQL Server as a back-end database manager, improve your network integrity, integrate your standard and custom application programs to work with SharePoint Server, design a company-wide security strategy that incorporates portal solutions, and deliver troubleshooting and Help Desk Call Center services.

Complete Reporting of Services Delivered
Progent provides complete and detailed documentation of all service work to ensure clients do not feel like a hostage to their support company. Progent sends email documentation of support activity immediately after finishing each service task, and also provides a hard copy along with monthly billings. Complete network support reporting makes it less disruptive for clients to move to a new service organization or assume increased support duties in house. Good service reporting also provides IT managers the visibility needed to assess the quality of support services and develop more realistic IT expense projections.

Cisco Wireless IP Phone Solutions
Integration of Cisco's wireless IP phones typically demands that IT teams set up and fine tune many components of your Wi-Fi infrastructure including access points, routers and switches, wireless LAN controllers, and call management software. Progent's Cisco wireless IP phone configuration and troubleshooting consultants offer online and onsite support to help you build and administer a Cisco wireless IP phone deployment by delivering integration services that can range from troubleshooting the configuration of an IP phone or AP to offering project management outsourcing or co-sourcing for updating the wireless architecture of an entire campus.

Security Inventory Assessment for Small and Mid-size Business Networks
Progent has put together two low-cost service bundles intended to enable small companies to get an independent network security assessment from a premier security engineer. With Progent's External Network Security Inventory Scan, a security engineer administers a comprehensive examination of your network from beyond your firewalled perimeter to uncover possible weaknesses in the security posture you expose to the outside world. With Progent's Internal Network Security Inventory Scan, a security engineer runs a system scan from a secure machine inside your company firewall to evaluate your exposure to internal attacks. The two security inventory services are configured and executed from a secured remote location.

Active Directory Planning and Troubleshooting Consulting
Progent's Microsoft-certified Active Directory consultants have broad experience troubleshooting complex Active Directory issues such as replication problems, multi-domain partition configurations, corrupted Active Directory objects, cleanup of beta software configuration objects in production AD environment, and restoration of unsuccessful setups of Active Directory and AD-dependent applications. Progent is also skilled in using ďexpert onlyĒ AD tools like ADSIEDIT, DCDIAG and NETDIAG. Progent can also suggest deployment techniques that address important areas including AD naming conventions, hierarchical model, IT management structure, selection and design of group policy objects, as well as protection and auditing definitions. Progent can also analyze the impacts of alternate server and service implementations on functionality and performance. Progent can assist businesses to design and roll out configurations of Active Directory Domain Services by providing Windows Server 2012 R2 support services and Windows Server 2016 hybrid cloud integration.

Altaro VM Backup Software for Backup and Disaster Recovery
Altaro VM Backup software provides small organizations a dependable and affordable solution for backing up and restoring Hyper-V and VMware-based virtual machines. Altaro VM Backup can be used for local, remote, multi-site, and cloud-hosted environments and also enables cost-effective cloud backup to Microsoft Azure storage. Headline features include state-of-the-art inline deduplication to cut backup storage needs, Continuous Data Protection (CDP) with backup spacing as low as five minutes for minimizing your Recovery Point Objective, advanced encryption, item-level recovery options for specific files and emails, extensive support for Windows Server CSV and for vCenter for handling large-scale environments, and the ability to leverage Microsoft Volume Shadow Copy Service to back up live VMs with zero downtime. Progent is a certified Altaro partner and can provide a wide array of consulting services to assist you to plan, deploy, optimize and troubleshoot a backup and disaster recovery solution based on Altaro VM Backup. For details, see Altaro VM Backup Certified Consultants.

Contact a Progent Network Support Expert
To find out how to contact a Progent computer consultant for online or onsite help in , phone 1-800-993-9400 or go to Remote Computer Help.