For small business network systems located anywhere in the state of Arizona, Progent's Microsoft certified professionals can deliver phone help and troubleshooting to fix your computer system troubles quickly and cost effectively. Progent has developed world-class skills, sophisticated utilities, and support knowledge bases to troubleshoot and fix computer network problems without the high cost and time delays normally associated with in-person service dispatches. In case your Arizona small business is located outside of the larger metropolitan areas such as Phoenix, Tucson, Mesa, or Glendale, your nearby network support choices may be limited in technical expertise, or not available during an emergency. This results in a computer network that is unpredictable or causing wasted time due to technical issues going unresolved for too long. Progent's staff of seasoned network engineers average more than 12 years of real-world computer industry experience, in the trenches of network systems support, performing a extensive range of technical projects for a diverse range of clients. This means you get not only the technical competency needed for the task, but an expert with proven methods for applying those skills to assist with efficient network solutions.

Online Support for Microsoft Windows and Cisco-based Network Environments
Progentís Technical Response Center provides expert remote support for Microsoft and Cisco-based networks Nationwide. Progent's certified professionals have the expertise to help you to troubleshoot and resolve complex network problems rapidly and cost effectively. The scope of information technology expertise represented by Progent's team of consultants makes it possible to escalate even the most difficult issues to the right specialists as required. Whether you need occasional phone support and online troubleshooting or ongoing access to a Helpdesk Technical Response Center, Progent's consultants can provide your small business with enterprise-level expertise without the cost and administrative hassle of running a big internal support group.

At-home Workforce Services
Progent has 20 years of background helping small and mid-size companies to plan, install, optimize, administer, and troubleshoot information networks that support remote workers. To learn about Progent's consulting expertise for telecommuters, see at-home employees expertise.

NetApp SAN Storage Solutions
Progent offers enterprise customers remote or onsite NetApp SAN consulting support for NetApp's complete line of SAN storage software and hardware products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod private cloud infrastructure, SnapMirror, SnapVault and OSSV continuous backup, Virtual Storage Console for VMware, MultiStore/vFiler for storage partitioning, OnCommand Unified Manager Core, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage products. Components of NetApp SAN storage technology supported by Progent include SAN architecture, hybrid-cloud integration, virtualization, migrations, transparent patching, system management, security and compliance, disaster recovery, and remediation. Progent can provide Tier 3 support to help you to resolve problems with NetApp SAN environments efficiently following best practices.

Consulting Expertise for Managing the Remote Endpoints of Your Telecommuters
Progent can help small and medium-size businesses to implement centralized endpoint management and monitoring solutions for administering endpoints used by offsite workers. For information about ways Progent's consultants can help your business to manage the endpoints of your teleworkers, see consulting expertise for managing and monitoring the endpoints of your telecommuters.

ProSight LAN Watch Server and Desktop Monitoring Managed Service
ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that uses state-of-the-art remote monitoring and management techniques to keep your network operating at peak levels by checking the state of critical computers that drive your information system. When ProSight LAN Watch detects an issue, an alarm is transmitted automatically to your specified IT staff and your assigned Progent consultant so any looming problems can be addressed before they can impact productivity. Find out about the entire ProSight family of affordable outsourced network management services for small and mid-size organizations.

Oracle DBA Support and Application Development
Progent offers affordable access to an Oracle certified consultant for Oracle database administration services or an Oracle application developer. Progent can help you to create effective mechanisms for critical Oracle DBA activities including database tuning, backup/recovery processes, and information security, or train your in-house personnel to use industry best practices for simplifying various administration tasks. Progent can in addition provide the support of a PL/SQL programmer to assist your company to design, tune, troubleshoot, or port Oracle applications that can range from forms to data-driven web commerce sites. Progent offers skill using SQL Developer, SQL *Plus, and JDeveloper tools and can assist you to optimize existing SQL programs by utilizing Oracle's SQL Tuning Advisor and SQL Access Advisor.

ERP Consulting Expertise for SyteLine/Infor CloudSuite Industrial
Infor CloudSuite Industrial, previously branded SyteLine, is an ERP solution that incorporates more than 25 years of experience helping manufacturing, distribution and service organizations to simplify complex supply chains and streamline key business processes to bring products to market quickly and meet customer schedules dependably. Progent can provide the skills of an ERP consultant with over two decades of background working with the Infor CloudSuite Industrial/SyteLine product family. Progent offers remote or on-premises consulting that can range from as-needed guidance to comprehensive solution design and project management outsourcing or co-sourcing. Sample services available from Progent for CloudSuite Industrial/SyteLine include installation, migration, business analysis, application development, CPQ, web site integration, technical support, ETL, Microsoft 365 integration, disaster recovery planning, and DBA services. To learn more, visit SyteLine/Infor CloudSuite Industrial ERP Consulting Services.

SharePoint 2013 Expertise
Progent has been providing SharePoint consulting services since the initial product was published. Progent's SharePoint Server 2013 experts can help you to manage your current SharePoint environment or move up to a newer on-premises release of SharePoint or to SharePoint Online for a cloud-centric or hybrid configuration. For more information on upgrading, see SharePoint Server 2019 upgrade consulting.

Power BI Consulting Services
Progent's Power BI consultants can help your business to plan, install, maintain, enhance or troubleshoot your Power BI solution. Progent's database experts can help you to prepare your target data for Microsoft Power BI visualizations. Progent can assist you build and manage an on-premises, cloud based, or hybrid architecture for Power BI. For details, see Progent's Power BI integration services.

CCIE-certified Network Infrastructure Management Experts
Progent's Cisco CCIE-certified networking experts can assist clients to use Cisco's network management tools including DNA Center and Meraki Dashboard to build a cloud-based, local or hybrid network management system that delivers advanced security and compliance, uptime and recoverability. To find out more, visit Cisco-certified networking management consultants.

Linux Support and UNIX/Windows Integration
If your business network mixes Linux technology with Windows, Progent can assist you to integrate your servers into an efficient network that permits all your platforms to coexist peacefully for simpler administration, transparent data exchange, fault tolerance, high performance, and integrated security. If you are creating Linux based-software on a network that incorporates Windows-based servers, workstations, and applications, Progent offers full-service network outsourcing that allows you to concentrate on your area of expertise.

Citrix XenServer Consulting Services
Progent's Citrix XenServer consultants can assist you to understand the business benefits of XenServer as well as other Citrix platforms, and can help you to design, test, execute, troubleshoot, and maintain a XenServer installation. Progent can in addition assess your existing XenServer deployment and help you to enhance consolidation, performance, security and compliance, uptime, and recoverability.

Virtualization Expertise
Virtualization techniques allow businesses to optimize utilization, simplify network administration, and improve application continuity and security. operate multiple virtual machines on one physical computer. Common applications for virtualization are hardware efficiency, low-cost hosts for applications that only run on outdated operating systems, and economical isolation of application development or testing environments from production systems. Progent's virtualization technology engineers can provide Windows Server 2022 Hyper-V Virtualization solutions, Microsoft Windows 2019 Hyper-V Virtual Server expertise, Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server 2012 R2 virtualization consulting, VMware vSphere planning and deployment, VMware NSX virtual network design and integration, and Citrix XenServer support. Progent can deploy virtual servers to optimize performance, reliability and manageability while at the same time lowering expenses; suggest and verify business recovery strategies that minimize productivity loss in case of a catastrophic failure; and provide ongoing maintenance, repair, and engineering services as computer technology advances.

Video Conferencing Consultants
Progent can provide the support of a certified video conferencing consultant with an extensive background deploying technology from the leading video conferencing/telepresence vendors including Cisco/TANDBERG, Polycom, and LifeSize and can assist you to plan, configure, expand, or troubleshoot a telepresence solution that preserves your investment and maximizes the business value of your IT network. Progent also offers the services of infrastructure engineers who can help businesses of all sizes to create and troubleshoot a network that delivers the performance, dependability, security, and scalability you need to support your video conferencing/telepresence solution.

Contact a Progent Computer Support Expert
To learn how you can get in touch with a Progent network consultant for online or onsite expertise, phone 1-800-993-9400 or visit Remote Network Help.



An index of content::

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