For small company network systems located in the state ofArizona, Progent's Microsoft and Cisco authorized technical team members can provide online support and troubleshooting to fix your computer system issues quickly and affordably. Progent has acquired world-class expertise, software utilities, and support databases to troubleshoot and resolve IT problems while avoiding the expense and delays normally associated with onsite service calls.

If yourArizonabusiness is located beyond the larger metro areas such asPhoenix, Tucson, Mesa, or Glendale, your local network support choices may be limited in technical capability, or unavailable during a crisis. This can result in a office network that is unpredictable or causing productivity loss due to technical issues persisting for too long. Progentís group of network professionals average more than 10 years of real-world computer industry experience, in the trenches of computer network support, performing a large range of technical tasks for a extensive range of clients. This means you get not only the technical skills needed for the task, but an expert with proven methods for applying that expertise to deliver cost effective network solutions.

CRISC-certified Risk Management Consultants
The CRISC program was established by ISACA in 2010 to verify an IT professional's ability to design, deploy, and maintain information system control mechanisms to mitigate risk. Progent can provide the services of a CRISC-certified risk management consultant to help your company to create and carry out a risk management plan that follows industry best practices identified by CRISC and geared to align with your organization's risk tolerance, business goals, and IT budget.

ProSight DPS ECHO Managed Backup
ProSight Data Protection Services ECHO from Progent provide small and mid-sized organizations an affordable end-to-end solution for reliable backup/disaster recovery. For a low monthly cost, ProSight DPS ECHO automates and monitors your backup processes and enables fast recovery of critical data, applications and VMs that have become lost or corrupted as a result of component failures, software glitches, natural disasters, human error, or malware attacks like ransomware. ProSight DPS can help you back up, recover and restore files, folders, apps, system images, plus Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to an on-promises device, or to both. Progent's cloud backup consultants can deliver advanced support to set up ProSight DPS to to comply with government and industry regulatory standards such as HIPPA, FINRA, PCI and Safe Harbor and, when necessary, can assist you to restore your critical data. Learn about the complete ProSight family of affordable network monitoring and management services for small and medium-size businesses.

Juniper and NetScreen Consulting and Support
Progent's Juniper Networks-certified network consultants can assist you to design and deploy Juniper Firewall/VPN technology, optimize and troubleshoot your infrastructure, and migrate efficiently from discontinued equipment to the latest versions. Progent's Junos OS consultants offer expertise with Juniper's flagship network control software to enable you to simplify the administration and improve the security of your Juniper VPN appliances and routers. Progent also has extensive background supporting Juniper's NetScreen OS and ScreenOS operating system products and can help you manage environments that include a combination of Juniper's software platforms.

Easy Payment Options
Progent accepts VISA, MasterCard, American Express, and Discover CardsProgent's convenient payment alternatives for Email Content Filtering and Data Leakage Protection
Progent's
data loss prevention experts and data leakage protection consultants can help businesses to configure Progent's ProSight Email Guard Security Gateway to use specified content policies for scanning the content of email messages and attachments and blocking the transmission of sensitive or unauthorized data or spam-like messages. ProSight Email Guard's outbound email content filtering technology can also help avoid reputation loss and stay compliant with industry security standards and regulatory mandates such as HIPPA, Sarbanes-Oxley and PCI DSS. Learn more about the entire ProSight portfolio of value-priced outsourced network management services for small businesses.

Cisco Jabber Deployment and Management Consultants
Progent's Cisco Jabber consultants offer online or on-premises support to help organizations of any size to design, implement, maintain, update or troubleshoot Cisco Jabber environments and Cisco Unified CM ecosystems. Progent offers advanced expertise for all the products, technologies and services that go into building a cohesive Jabber solution such as Cisco network appliancesand management software, Microsoft Office 365 applications, Windows and Mac computers, iOS and Android smartphones and tablets, SIP interfaces, Wi-Fi systems, security and compliance, cloud computing, telepresence systems, PBX products, disaster recovery preparedness, and other pieces of a modern collaboration ecosystem.

Progent's Integration Services for Amazon Marketplace Web Service (Amazon MWS)
Amazon Marketplace Web Service is an integrated collection of APIs that allows Amazon sellers to improve the efficiency of their business processes by automating crucial sales activities such as listings, orders, payments, inbound and outbound fulfillment, and reports. By leveraging Amazon's vast online selling environment and automating their sales processes, merchants can broaden their reach, reduce their operating costs, improve reaction time to customers, and add to their profits. Progent's Amazon Marketplace Web Service developers can work with your development team and provide application programming, workflow integration, project management support, and training to help you cut development time and costs and expedite your ROI.

System Center 2016 Integration
Microsoft System Center 2016 delivers major improvements in the management of hybrid cloud environments by offering advanced support for Windows Server 2016, Windows 10 clients; seamless integration of heterogeneous environments that include various Linux distributions, Microsoft Hyper-V and VMware; and better public and private cloud support such as closer integration with Intune for Apple iPhone and Google Android smartphone management plus built-in integration with Microsoft Operations Management Suite (OSM) for cloud-enhanced analytics. Progent's System Center 2016 consultants offer world-class online and on-premises support for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager. Progent can assist you to plan and configure a new implementation of Microsoft System Center 2016, extend or optimize an existing one, migrate smoothly from a previous version of System Center, or debug your System Center environment.

Data Protection Manager Consulting Support
System Center 2016 Data Protection Manager (SCDPM 2016) provides small to mid-size organizations automatic backup and easy recovery capabilities for Microsoft environment. SCDPM 2016 offers application-sensitive protection for critical workloads like SQL Server, Exchange Server and SharePoint Server, backs up Windows and Linux virtual machines, works with VMs hosted by Windows Hyper-V and VMware, and can use Microsoft Azure for convenient cloud-based backup and recovery. Progent's Microsoft-certified DPM 2016 consulting experts can help you to plan, implement, manage, and troubleshoot a multi-site backup/recovery solution powered by SCDPM 2016. Progent can help you to upgrade from a previous version of DPM or from a legacy system, and Progent can tune your DPM 2016 environment for on premises, hosted, cloud or hybrid deployment models. Progent can provide online or onsite support and can deliver occasional expertise to help you through challenging issues or deliver comprehensive project management or co-management services to help you complete your SCDPM 2016 deployment on schedule and on budget.

SharePoint Consultants
Progent's Microsoft-authorized SharePoint Server 2013 specialists, SharePoint 2010 engineers and Office SharePoint Server 2007 experts can show you how to evaluate the business case for deploying the latest release of SharePoint, advise you on the most sensible edition of SharePoint Portal Server for your circumstances, provide configuration and integration services, help you to set up MS SQL Server as a supporting DBM, improve your network integrity, integrate your standard and customized application software to work with Microsoft SharePoint, develop a comprehensive security strategy that encompasses portal technology, and deliver troubleshooting and Helpdesk support.

Cisco IOS software Update Support
If your network incorporates Cisco routers, you may be using an old release of IOS, the control software used in virtually all Cisco router and current Cisco switches. Cisco frequently offers upgrades to IOS to correct problems, plug security weaknesses, or improve functionality. Unfortunately, updating IOS and other Cisco operating systems can be tricky, depending upon your Cisco device and your network environment. As an example, there may be limited internal RAM that might cause a new OS version to execute improperly. Progent's Cisco CCIE consultants can provide a wide selection of support services related to updating Cisco IOS software or other Cisco software platform like IOS XR, CallManager or Unified Communications Manager. Progent can run version audits of your router software, propose sensible updates, provision Cisco devices, transfer images/, activate and verify your update, tune performance, troubleshoot issues, and train your network support managers how to utilize all important new features.

Help Desk Call Center Services for a Remote Workforce
Progent can provide small and medium-size businesses supplemental or fully outsourced Help Desk support services for a remote workforce. For details about Progent's overflow or comprehensive Help Desk support for teleworkers, visit Help Desk Call Center services for teleworkers.

Get in Touch with a Progent Network Consultant
To learn how you can access a Progent computer consultant for remote or on-premises support, phone 1-800-993-9400 or go to Online Network Help.



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    Progent's certified Windows Server 2000 consultants offer computer help and information technology consulting services for the entire family of Microsoft .NET Enterprise Servers, Windows 2000 Server, and Windows 2003 Server. Progent's Windows Server 2000 configuration, update, and troubleshooting services include network design, installation, project management, local and remote support, Call Center outsourcing, expert security consulting, turn-key outsourcing, and cost-effective co-sourcing.

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    Cisco's Meraki family of access and aggregation switches are intended for sites ranging from small branches to campuses. Progent's Cisco-certified CCIE consultants can provide affordable remote consulting to help you to design and deploy a productive network solution based on Meraki switches, streamline network monitoring and administration with Meraki's cloud-based management tools, set up policies to ensure compliance, create and test a disaster recovery strategy, and troubleshoot issues associated with any aspect of your Meraki ecosystem. Progent can also help your company to connect Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki Wi-Fi APs to build a cohesive networking solution.

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    Small to mid-sized companies can now get all the benefits of System Center Operations Manager 2007 and also have quick access to Progentís Microsoft and Cisco certified IT consulting professionals. With Progent's affordably priced IT support packages, mid-size businesses can choose a simple co-sourcing package built around Microsoft Operations Manager with server monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive 24x7 outsourcing solution. Progent offers expertise in Microsoft System Center Operations Manager 2007 to provide small company information systems enterprise-class reliability, protection and productivity.

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    Progent offers customers the services of consultants who have been awarded some of the IT industry's most prized credentials. Progent thinks that clients have the right to be sure that their computer service providers have formal training plus broad practical field experience so that Progent's clients can use Progent's service with trust. Often, vendor credentials such as the Cisco Certified Internetwork Experts brings priority for significantly superior vendor support than is available to uncertified service providers, enabling Progent to deliver customers a better level of computer support. In addition, major credentials such as CISSP or ISSEP for network security can help enterprise customers to show compliance with regulatory demands by using the assistance of recognized industry experts.

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    Progent's ProSight Email Guard solution uses the technology of leading data security companies to provide centralized management and world-class protection for all your inbound and outbound email. The powerful architecture of Progent's Email Guard combines cloud-based filtering with a local security gateway appliance to provide complete protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-based threats. ProSight Email Guard's cloud filter acts as a first line of defense and blocks most unwanted email from reaching your network firewall. This decreases your vulnerability to inbound attacks and conserves network bandwidth and storage space. ProSight Email Guard's on-premises security gateway appliance provides a deeper layer of analysis for incoming email. For outgoing email, the on-premises security gateway provides AV and anti-spam filtering, protection against data leaks, and encryption. The onsite security gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email traffic that stays inside your corporate firewall.

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    Cisco's Small Business 100, 300 and 500 family of wireless access points are Linux-based units engineered as entry-level Wi-Fi solutions for small offices. Progent's Cisco CCIE Wi-Fi infrastructure consultants can provide remote or on-premises integration and troubleshooting services to assist your organization to plan, implement, upgrade, tune, manage and debug Cisco Small Business wireless AP environments of any size or topology.

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    Progent can provide the expertise of certified engineers as well as experienced software programmers, DBAs, project managers, network infrastructure architects, business continuity planning specialists, and data security professionals to help you to assess the potential advantages of SQL Server 2012 for your organization, set up pilot systems at your datacenter or at Progent's lab, plan and carry out a smooth transition to SQL Server 2012 from earlier versions of SQL Server or from legacy database solutions, and define a cost-effective and safe IT infrastructure that helps you maximize the business benefit of SQL Server 2012.

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