For small company computer networks located within the state ofArizona, Progent's Microsoft and Cisco certified technical experts can deliver online assistance and troubleshooting to resolve your computer system problems quickly and affordably. Progent has acquired enterprise-level skills, sophisticated tools, and support knowledge bases to diagnose and repair computer network problems while avoiding the high cost and time delays normally associated with onsite service dispatches.

If yourArizonasmall business is situated outside of the larger metro areas such asPhoenix, Tucson, Mesa, or Glendale, your local computer network support options may be limited in technical expertise, or unavailable during a crisis. This can result in a computer network that is unpredictable or causing efficiency loss due to technical problems persisting for too long. Progent’s staff of field proven network consultants average more than 12 years of real-world IT industry experience, in the trenches of network support, performing a wide range of technical tasks for a diverse range of customers. This means you obtain not just the technical know how needed for the task, but an expert with proven methods for applying those skills to assist with cost effective network solutions.

Full Range of Security Services
Progent's , CISSP, CISM, and ISSAP certified security experts can assist you to perform complete security audits, recover rapidly from intrusions, set up firewalls, configure safe mechanisms for remote and mobile access, deploy spam and virus filtering and email encryption, and craft a corporate-wide security strategy based on round-the-clock automated monitoring. Progent's ProSight family of remote security monitoring services includes ProSight Active Security Monitoring for behavior-based threat detection and ProSight Enhanced Security Protection (ESP) for unified endpoint security.

Patch Management Solutions
Software update management includes installing software updates to operating systems and applications, servers and endpoints, peripherals such as printers, network appliances like switches and Wi-Fi APs, and IoT devices like sensors and robotics. Prompt and correctly managed updating optimizes security, regulatory compliance, uptime, and capability. Sporadic software update management can cause security gaps, compatibility problems, slow or inconsistent responsiveness, excessive offline stretches, or unavailability of important functions. Progent's managed services for patch management offer businesses of any size a flexible and affordable solution for assessing, testing, scheduling, applying, and documenting updates to your dynamic information system. For details, visit Progent's patch management service plans.

At-home Workforce Integration Services
Progent has two decades of background helping small and medium-size companies to design, deploy, tune, manage, and troubleshoot IT networks that support an at-home workforce. For information about Progent's consulting services for telecommuters, visit remote workforce solutions.

Power BI Consulting Services
Progent's Power BI experts can help you to design, install, maintain, enhance or debug your Power BI business analytics solution. Progent's database experts can assist you to prepare your source data for Power BI visualizations. Progent can help you build and manage a local, cloud, or hybrid network model to run Power BI. For details, visit Progent's Power BI integration consulting.

CISM-certified Cybersecurity Management Consultants
Progent offers the support of CISM Premier security management experts. The Certified Information Security Manager (CISM) committee describes the core capabilities and international standards of performance that IT security managers are expected to master. CISM gives business management the assurance that those who have earned their CISM certification have the experience and capability to provide effective security management and consulting services.

Hybrid Cloud Solutions Planning and Integration
Progent's hybrid cloud solutions consultants can provide advanced remote consulting to help companies of any size to integrate their networks with popular public clouds such as Azure and Amazon AWS. Progent can assist your it team to design and administer hybrid ecosystems that support Windows and Linux systems and apps in hybrid architectures that combine on-premises resources along with public clouds. To assist you to integrate public cloud services with networks, Progent offers a range of cloud migration support services that include Office 365 integration solutions with on-premises Exchange deployments and Microsoft Azure hybrid cloud design and deployment services, Amazon AWS cloud integration support, and Amazon Web Marketing Service (WMS) development and troubleshooting.

Cisco Unity Connection and Unity Express (CUE) Configuration and Support
Cisco Unity Connection, an integrated expansion of Cisco Unified Communications Manager, is a unified voice messaging solution that accelerates collaboration by providing a variety of alternatives for retrieving voice messages within an environment that is easy to deploy and manage. Unity Connection lets you read and manage voicemail from your email inbox, web browser, Cisco Jabber, a Cisco Unified VoIP Phone, a smartphone, or an iPad or tablet. Unity Express (CUE), available in select Cisco Integrated Services routers, offers affordable voicemail, unified messaging, interactive voice response, and greeting functions for small to mid-size businesses and enterprise branch locations with up to 500 users. Progent's Cisco-premier CCIE consultants can provide Unity Connection and Unity Express (CUE) configuration and technical support support to ensure that your voice messaging solution delivers maximum competitive advantage.

Windows Server 2016 Hybrid Cloud Solutions
Progent's Microsoft-certified information technology consultants can provide Windows Server 2016 migration consulting services to assist businesses of any size to plan and carry out an efficient upgrade to Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid architecture. Progent can assist you to evaluate the value of Windows Server 2016 for your enterprise and can help you with any aspect of designing, deploying, managing or debugging your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can help you to benefit from the many innovative high-availability and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard, Just In Time (JIT) Privileged Access Management, VM load balancing, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain failover clusters.

Catalyst 9100 Family of Wi-Fi 6 APs Expertise
Progent's Cisco-certified Catalyst Wi-Fi 6 Wireless Access Point consultants offer affordable online and on-premises help for Catalyst next-generation Wi-Fi 6 wireless access points. For more information about Progent's consulting services for Cisco's Catalyst 9100 Line of Wi-Fi 6 802.11ax APs, refer to Catalyst 9100 Wi-Fi 6 802.11ax access points system planning, deployment, and troubleshooting services.

Consulting and Troubleshooting Services for System Center 2016 Operations Manager
System Center 2016 Operations Manager (SCOM 2016) helps to ensure top performance and maximum uptime for critical workloads by offering centralized, cross-platform tracking of IT resources installed throughout on-premises systems and private and public clouds. Progent's consulting team offers world-class online and onsite expertise to help organizations of all sizes to design, integrate, tune, update and repair SCOM 2016 solutions. Progent's Operations Manager 2016 consulting experts can assist your company to move to SCOM 2016 from earlier versions or from other IT infrastructure monitoring products, or combine multiple monitoring systems into a unified infrastructure management ecosystem. Progent can also show you how to extend your Operations Manager 2016 scope to incorporate resources hosted on public clouds by providing Microsoft Azure integration consulting and Amazon AWS hybrid cloud solutions.

Teleconferencing Expertise for a Remote Workforce
Progent can assist small and mid-size businesses to set up and troubleshoot conferencing applications to allow their at-home workforce to interact securely and efficiently with fellow workers and clients. For details about ways Progent's consultants can help companies to install and maintain conferencing applications for telecommuters, see teleconferencing expertise for telecommuters.

Get in Touch with a Progent Network Consultant
To find out how you can access a Progent network support expert for online or onsite expertise, phone 1-800-993-9400 or go to Online Computer Help.



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    The QTS (formerly Herakles) Colocation Center facility is located in the earthquake-neutral Natomas neighborhood of Sacramento, CA. If your company is currently utilizing the QTS data center as a colocation facility or if you are considering migrating your main or disaster recovery equipment to the Herakles data center, Progent offers a variety of budget-friendly consulting services such as colocation migration, system deployment and upgrades, infrastructure optimization, comprehensive project management, virtualization configuration, offsite network monitoring, streamlined system management, application development, disaster recovery planning, security evaluation, and the support of the Progent Test Lab.

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  • macOS Lion Networking Computer Consultants
    Top Mac Network Consultancy

    Progent's Apple Mac support engineers can assist you with a wide range of network infrastructure areas including network architecture, off-site and mobile access, internetwork compatibility, security, and emerging technologies including VoIP and high-speed wireless connectivity. For company networks built exclusively on Apple Mac OS X or for systems incorporating a mix of Mac, Linux/UNIX and Windows powered servers and desktops, Progent has the experience and depth to handle the complexity of designing, integrating, and supporting a system architecture that is robust, safe, productive and supportive of your corporate objectives. Progent can show you how to deploy Apple’s Xserve enterprise servers, Apple's Xserve RAID zero-downtime storage products, and Apple's Xsan SAN solution. Progent can also provide certified experts to help you with Cisco routers and switches.

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  • SQL Server 2017 Always On Network Consulting
    Remote Support SQL Server 2017 Database Migration

    Progent's Microsoft-certified SQL Server 2017 consultants can assist you to design and implement a smooth migration from your current SQL Server databases and applications to SQL Server 2017.

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    Computer Consultants iPad and MobileMe

    Progent's Mac support engineers can assist you with a broad range of system foundation areas such as network architecture, off-site and mobile access, internetwork communication, protection, and new technologies including VoIP and fast wireless connectivity. For company networks based exclusively on Mac OS X or for environments that use a combination of Mac, Linux/UNIX and Windows powered servers and workstations, Progent has the experience and depth to handle the challenge of designing, integrating, and maintaining a system infrastructure that is reliable, secure, efficient and aligned with your corporate goals. Progent can help you deploy Apple’s Xserve enterprise servers, Apple's Xserve RAID non-stop storage products, and Apple's Xsan SAN systems. Progent can also provide certified professionals to support Cisco routers and switches.

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  • Offsite Workers Network Infrastructure Computer Engineer
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    Progent can help small and medium-size companies to design, deploy and troubleshoot the infrastructure needed to support offsite workers.

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  • IT Services for Network Service Providers Onsite Technical Support
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    Progent's Reseller Program for IT Service Providers lets you use Progent's consulting engineers while retaining your own service brand as a transparent extension of your IT services team.

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  • Online Help Proxim
    Top Ranked Wireless LAN Support and Help

    Progent’s wireless engineers can help small companies design, select, evaluate, deploy and maintain protected building-to-building wireless bridging products that integrate transparently into your IT network while providing a degree of protection that matches or exceeds wired connections. Progent offers expertise in wireless LAN products from Cisco Aironet and Meraki, Proxim, and additional small business wireless providers and can help you identify and deploy the wireless connectivity solutions that fit best with your company requirements.

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  • Network Engineer Barracuda Backup Appliance
    Barracuda Backup Planning Technical Support

    Barracuda Backup is an affordable, subscription backup/restore platform for small and medium-size businesses. A Barracuda Backup solution can incorporate a purpose-built physical storage device built by Barracuda or a software-based appliance with comparable functionality but which uses your existing storage hardware. Barracuda Backup safeguards critical business data produced locally, at one or multiple remote sites, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a physical or virtual Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants can provide a broad range of consulting services to assist you to plan, integrate, manage and repair a backup and disaster recovery system based on Barracuda technology.

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  • SCCM 2016 Consulting
    System Center 2016 Amazon AWS Integration Help and Support

    Progent has more than a decade of experience deploying, and supporting the core platforms included with Microsoft System Center and can assist you to plan, deploy, support, and repair your System Center 2012 R2 ecosystem to maximize the availability and responsiveness of your critical IT resources across multiple Windows and Linux/Unix operating systems and local and Cloud-connected fabric. Progent can assist you to migrate to the current edition of System Center from an earlier release or from another IT management platform to provide the benefits of enterprise-class provisioning, management automation, security and compliance, plus datacenter and critical application performance monitoring.

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  • CISM Security Management Consult
    Urgent Testing CISM

    Progent offers the support of CISM Premier security professionals. The Certified Information Security Manager (CISM) organization describes the basic capabilities and worldwide standards of performance that IT security professionals are required to learn. It gives executive management the confidence that consultants who have earned their CISM certification have the experience and capability to provide efficient security management and consulting consulting.


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