For small company networks located within the state ofArizona, Progent's Microsoft authorized technical team members can deliver online assistance and remote troubleshooting to solve your computer network problems quickly and affordably. Progent has developed enterprise-class skills, advanced software utilities, and support knowledge bases to troubleshoot and fix network problems without the high cost and delays associated with on-site technical service calls.
If yourArizonabusiness is situated beyond the larger urban areas such asPhoenix, Tucson, Mesa, or Glendale, your local network support options may be limited in skills, or unavailable during a crisis. This can result in a computer network that is unstable or causing productivity loss due to technical problems continuing for too long. Progentís team of network engineers average more than ten years of real-world computer industry experience, in the trenches of network systems support, performing a wide range of technical tasks for a extensive range of clients. This means you obtain not only the technical competency needed for the task, but an expert with demonstrated methods for applying that expertise to provide affordable network solutions.
Email Content Filtering and Data Leakage Protection
Progent's data loss prevention (DLP) consultants and data leakage protection consultants can help organizations to configure Progent's ProSight Email Guard Security Gateway to use standard and custom content security policies for scanning the content of email messages and attachments and preventing users from sending sensitive or inappropriate data or spam. ProSight Email Guard's email content filtering technology can also help your business avoid reputation loss and keep in compliance with industry security standards and government requirements like HIPPA, Sarbanes-Oxley, PCI DSS and PHI. Find out about Progent's complete ProSight family of low-cost network monitoring and management services for small and mid-size organizations.
NetDocs Support Services
NetDocuments is a cloud-based document management system designed specifically for the legal profession. Progent offers the services of NetDocs consultants who can deliver high-level guidance to help you to plan, configure, manage, tune, or debug a document management system solution based on NetDocuments. To find out about Progent's expert support for NetDocuments, go to NetDocuments DMS consulting support.
Hybrid Cloud Solutions Planning and Deployment
Progent's hybrid cloud solutions consultants can provide expert remote consulting to help businesses of all sizes to integrate their information networks with leading public clouds including Microsoft Azure and Amazon Web Services. Progent can help you to plan and manage cost-effective hybrid environments that support Windows and Linux systems and apps in hybrid architectures that combine physical resources along with public cloud services. To assist you to integrate public clouds with physical datacenters, Progent can provide a variety of cloud migration support services that include Office 365 Exchange Online integration with on-premises Exchange and Microsoft Azure hybrid cloud design and integration consulting, Amazon Web Services (AWS) cloud integration support, and Amazon Web Marketing Service programming and troubleshooting.
The ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report service is a low-cost service based on a phone interview with a Progent information assurance consultant. The fact-finding interview is intended to help evaluate your company's ability to stop or recover rapidly after a ransomware attack. Progent will consult with you personally to collect information about your current AV defense and backup/recovery system, and Progent will then produce a custom Basic Security and Best Practices Report document describing how you can follow best practices to create a cost-effective AV and backup/recovery system that aligns with your business needs. For additional information, visit The ProSight Ransomware Preparedness Report.
Desktop Support Services
Progent offers a broad array of affordable consulting and support services to help your company to install, integrate, repair, and manage workstations and notebooks based on Microsoft Windows, Apple macOS and OS X, or various editions of Linux. Progent's desktop PC support services include Windows 10 planning and migration consulting, Microsoft Windows 8.1 expertise, Microsoft Windows 7 technical support, Microsoft Office and Office 365 integration and training, and 64-bit processing upgrades.
Cisco Firepower NGFW Firewalls Consulting Experts
Cisco's Firepower NGFWs Firewalls provide a major performance boost over Cisco's popular ASA 5500-X security appliances and include unified management and automation of modern cybersecurity features such as application visibility, next-generation intrusion protection with risk prioritization, advanced malware protection, URL filtering, and multi-node sandboxing. Progent's Cisco-certified CCIE firewall experts can help you to design and execute a smooth upgrade to Firepower firewalls from from ASA 5500-X, ASA 5500, or PIX appliances and show you how to enhance Firepower appliances with Cisco's subscription-based security services to build and centrally control network ecosystems that include local offices, data centers, private clouds and public clouds. For details about Cisco's Firepower line of NGFWs Firewalls, refer to Cisco Firepower firewalls integration services.
Collaborative Approach to Support and Technical Problem Escalation
Computer networks have become ever more sophisticated. In addition, most small business networks include software and hardware from dozens of different vendors. This makes network integration and maintenance increasingly challenging. It is unfeasible for even the most talented individual to have in-depth knowledge in all areas of computer technology, or broad hands-on experience in the enormous range of hardware and software products, models, and updates that small businesses include in their IT systems. Progent utilizes a collaborative methodology to network support and relies on application experts to bring in-depth skills when needed to fix the most intractable technical issues effectively, at the least cost to you.
Planning, Deployment and Troubleshooting Services for System center 2012 R2
Progent's Microsoft System Center 2012 consulting experts have over a decade of background integrating, maintaining and troubleshooting the core components included with Microsoft System Center and can assist you to design, deploy, manage, and repair your Microsoft System Center 2012 R2 ecosystem to optimize the availability and performance of your applications and infrastructure across a mix of Windows and Linux/Unix OS environments and local and Cloud-connected datacenters. Progent also can provide System Center 2016 upgrade planning and support to help you to transition to the latest version of System Center from an older one or from another IT management solution to provide the benefits of enterprise-class deployment, automation, security, plus datacenter and critical application availability and performance monitoring.
Linux Support and Windows/Linux Integration
If your small business IT environment combines Linux technology with Microsoft Windows, Progent can help you to incorporate your servers into a cohesive system that allows all your operating systems to coexist for easy management, seamless dataflow, fault tolerance, enhanced throughput, and tight security. If you are developing Linux based-software on a network that includes Windows-powered servers, workstations, and application software, Progent can provide comprehensive IT outsourcing that frees you to focus on your area of expertise.
Google Cloud Platform (GCP) Planning and Integration Expertise
Progent's Google Cloud Platform (GCP) planning and integration consultants can provide cost-effective remote and on-premises consulting to help organizations to move any portion of their critical IT resources to Google Cloud Platform (GCP). This can reduce management hassle and hardware costs and enable access to Google's cutting edge AI and machine learning tools. Progent can help you with every aspect of Google Cloud Platform migration and troubleshooting including needs analysis, readiness assessment, system design and review, pilot testing, configuration, centralized administration, performance tuning, licensing management, backup/restore solutions, and security and compliance.
ProSight Managed Services for Network Management
Progent offers a family of budget-friendly, fixed-price services intended to allow small and mid-size organizations to utilize the same advanced technology deployed by some of the world's top corporations. Progent's ProSight portfolio of outsourced network management services addresses all key aspects of information technology including email protection, behavioral-based threat defense, patch management, cloud-based backup and disaster recovery, infrastructure management, private cloud hosting, and network infrastructure documentation management. To read Progent's white paper about the benefits of ProSight managed services for small and mid-size businesses, click:10 Benefits of ProSight Managed IT Services.
Dynamics GP (formerly Great Plains) Consulting Services
Microsoft Dynamics GP 2015 R2 introduces a new design that enhances cloud readiness, works with the most popular smart phones and tablets, permits one-time login with Microsoft Azure AD, and tightens security. Progent's certified Dynamics GP 2015 R2 consultants and developers have the broad technical skills and hands-on experience to resolve the many IT and business challenges involved with deploying and managing Dynamics GP 2015 R2 and can assist you to carry out a smooth migration that will optimize the return on your investment in this powerful platform.
VMware NSX Virtual Networking
VMware's NSX virtual network technology enables you to create entire networks in software. NSX permits virtual networks to be provisioned in minutes and administered with a high level of automation regardless of the physical components used by the underlying network infrastructure. VMware Site Recovery Manager (SRM) supports programmatic disaster recovery, application mobility, plus non-disruptive site relocation, failback and site re-protect. SRM also enables non-disruptive testing for disaster recovery, upgrades and fixes and can generate reports to confirm full service restoration, validate Service Level Agreements and demonstrate disaster recovery compliance. When used with VMware's NSX virtual network technology, VMware SRM can rapidly recover the complete virtualized network topology at the recovery site. Progent can provide the skills of a VCDX certified VMware NSX consulting expert and VMware Site Recovery Manager integration specialist to assist your organization to plan, deploy, test and maintain a DR system based on VMware Site Recovery Manager and VMware NSX.
Talk to a Progent Network Support Expert
To see how you can contact a Progent network consultant for remote or on-premises expertise, call 1-800-993-9400 or visit Online Computer Help.