Arizona Network Support Services
for Small and Medium-size Business Networks:
Online Assistance and Repair
For office networks located within the state ofArizona, Progent's Microsoft and Cisco authorized technical team members can deliver remote phone help and remote troubleshooting to repair your network systems problems quickly and affordably. Progent has acquired top-notch skills, advanced software utilities, and support databases to identify and resolve IT problems without the high cost and delays normally associated with onsite technical service visits.
If yourArizonacompany is situated beyond the larger metro areas such asPhoenix, Tucson, Mesa, or Glendale, your local network systems support choices may be limited in expertise, or not available during a crisis. This results in a office network that is unpredictable or causing productivity loss due to technical problems persisting for too long. Progent's team of network professionals average more than 10 years of real-world industry experience, in the trenches of IT support, performing a wide range of technical projects for a extensive range of customers. This means you obtain not just the technical skills needed for the job, but an expert with proven methods for applying those skills to deliver affordable network solutions.
Integration Expertise for Microsoft 365 Apps and Cloud Services
Microsoft 365, formerly called Office 365, is Microsoft's growing suite of productivity applications and cloud-hosted services offered on a subscription basis. Microsoft 365 applications and cloud services are available in an array of subscription plans targeted at markets ranging from students and home offices to global enterprises. Progent can provide fast and affordable remote access to specialists with expertise in Microsoft, macOS, iOS, and Android technology. Progent can assist your business to understand the many subscription options available with Microsoft 365 and integrate your network with Microsoft 365 so you realize maximum business value. Progent's Microsoft 365 integration consultants support multi-platform environments that incorporate Windows, macOS or OS X, and Linux software. Progent can also assist your business to create and maintain hybrid networks that seamlessly integrate local and cloud resources.
IT Consulting for Local Governments and School Districts
Progent has a long background delivering a broad range of online IT consulting and urgent troubleshooting services to local governments and school districts throughout the United States. Progent is one of the pioneers in delivering expert remote IT support and has delivered IT support to clients in every state. Progent's remote computer consulting for local governments saves travel costs and resolves issues more quickly than onsite support.
Economics of Help Desk Call Center Management and Co-management Services
Progent's Helpdesk management and co-management services enable organizations to cut costs, improve output, and adapt rapidly to fast-changing business environments. Progent's Co-managed Help Desk Call Center services offer significant budgetary and operational benefits when compared to a Help Desk staffed by an internal technical service team. The price for Level 1 IT support for Progent's Co-managed Help Desk service is typically below $18 per user per month. For details about the benefits of Progent's Shared Help Desk Call Center services, refer to Progent's outsourced IT Call Desk benefits.
Work-at-Home Solutions Consulting Services for An At-Home Workforce
Progent can assist small and mid-size companies to design, implement and troubleshoot the infrastructure to support offsite workers. Areas of network infrastructure where Progent's experts can provide support include safe and efficient VPN tunnel connections, Virtual Desktop Infrastructure platforms, router setup, wireless LAN design and deployment, and reliable Internet access. To find out about Progent's network infrastructure consulting services for remote workers, visit network infrastructure consulting expertise for teleworkers.
Ubiquiti UniFi WiFi Access Points Integration and Support Consultants
Ubiquiti's UniFi line of Wi-Fi network devices includes indoor and outdoor Wave 2 802.11ax Wi-Fi access points, security gateways, and switches. UniFi appliances installed on multiple sites with any number of APs can be remotely provisioned and managed using Ubiquiti's free UniFi Controller software, which centralizes and streamlines deployment, discovery, administration, optimization, troubleshooting, monitoring, and analytics. Progent offers the expertise of veteran wireless consultants who can help you to determine the benefits of Ubiquiti’s UniFi technology for your business and help you to plan, install, manage, and maintain your UniFi solution. To learn more, see Ubiquiti UniFi Wi-Fi APs consulting and wireless LAN integration services.
SharePoint 2019 Solutions Expertise
SharePoint Server 2019 delivers the modern look and feel drawn from SharePoint Online, providing a transitional product between the traditional experience of SharePoint 2016 and the modern SharePoint environment. Progent's certified SharePoint Server 2019 and SharePoint Online experts offer affordable remote and on-premises consulting, software development, and troubleshooting services for businesses of all sizes who intend to upgrade to SharePoint Server 2019 or SharePoint Online from earlier releases of SharePoint. Progent can help customers design and execute a cost-effective migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that incorporates local and cloud-based resources into a cohesive information management system. To find out more, visit SharePoint 2019 Server solutions support.
Software/Firmware Update Management Consultants
Software update management includes applying software updates to operating systems and apps, servers and endpoint devices, peripherals such as printers, network infrastructure appliances like routers and wireless access points, and IoT devices such as alarms and health monitors. Timely and properly managed updating optimizes security, regulatory compliance, uptime, and functionality. Haphazard patch management can cause security gaps, compatibility issues, sluggish or inconsistent performance, needless offline stretches, or unavailability of key features. Progent's managed services for software and firmware patch management provide businesses of all sizes a flexible and cost-effective option for evaluating, testing, scheduling, implementing, and documenting updates to your dynamic information network. For details, see Progent's software update management services.
SharePoint Server 2016 Migration Support
SharePoint Server 2016, intended for onsite implementations of SharePoint, supports integration with Microsoft SharePoint Online and Microsoft 365 to enable hybrid network models that transparently combine local and cloud infrastructure and services. Additional improvements include fast provisioning with the MinRole installation feature, larger scale, faster performance, tighter cybersecurity, enterprise analytics via Power BI support, and a modernized user interface for collaboration and sharing. Progent's Microsoft-certified SharePoint consultants can provide economical online and on-premises consulting expertise, application development, and troubleshooting services for organizations of all sizes who intend to migrate to SharePoint Server 2016 or SharePoint Online from earlier releases of SharePoint. Progent can also help customers to design and execute an efficient upgrade from SharePoint 2016 to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that incorporates onsite and cloud resources into a seamless intranet system. To find out more, see SharePoint 2016 migration consulting.
Progent's Consulting and Development Services for Microsoft SQL Server 2014
SQL Server 2014 incorporates major enhancements in key areas such as performance, availability, security, and cloud readiness. SQL Server 2014 is the first release of SQL Server that incorporates in-memory technology that operates transparently across all workloads including Online Transaction Processing, data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can help you manage your Microsoft SQL Server 2014 environment or provide Microsoft SQL Server 2016 upgrade expertise or SQL Server 2019 migration assistance to help you deploy a more modern version of Microsoft SQL Server.
Planning, Deployment and Troubleshooting Expertise for System Center 2012
Progent's Microsoft System Center 2012 consultants have more than 15 years of background configuring, supporting and troubleshooting the core components that make up Microsoft System Center and can assist your organization to plan, deploy, maintain, and repair your Microsoft System Center solution to maximize the uptime and responsiveness of your applications and infrastructure across multiple Windows and Linux/Unix operating systems and local and Cloud-connected fabric. Progent also offers System Center 2016 migration planning and support to assist your organization to move to a newer edition of Microsoft System Center. In addition, Progent can help you to migrate to more current versions of System Center such as Microsoft System Center 2019 and System Center 2022.
Complete Documentation of Services Delivered
Progent provides full and detailed reports of all service work to make sure customers do not feel locked in to their support provider. Progent sends email accounts of services shortly after finishing each service task, and also encloses a printed copy along with monthly invoices. Comprehensive IT support reporting makes it less risky for clients to move to a different service organization or assume increased support responsibilities internally. Complete support reporting also provides management the information required to evaluate support services and produce more realistic network budgets.
Cisco Unity Connection and Unity Express (CUE) Consulting
Cisco Unity Connection, a seamless extension of Unified Communications Manager, is a unified voicemail solution that facilitates teamwork by offering a variety of alternatives for accessing calls and messages within an environment that is simple to deploy and administer. Unity Connection lets you read and manage your voice messages from your email inbox, browser, Cisco Jabber, a Cisco Unified IP Phone, a smartphone, or a tablet. Cisco Unity Express (CUE), offered in certain Cisco ISR routers, offers cost-effective voicemail, integrated messaging, interactive voice response (IVR), and greeting services for small to medium businesses and corporate branch locations with as many as 500 users. Progent's Cisco-certified CCIE network consultants offer Cisco Unity Connection and Unity Express (CUE) integration and troubleshooting services to make sure your voice messaging solution continues to deliver significant business advantage.
Contact a Progent Network Support Expert
To see how you can get in touch with a Progent computer consultant for remote or on-premises expertise, call
An index of content::
Juniper Junos CLI Cybersecurity Company
information Systems Audit Juniper Junos Network and Security Manager
Progent's Juniper-certified network engineer can help you to plan and deploy Juniper Firewall/VPN technology, enhance and support your network infrastructure, and migrate smoothly from discontinued devices to current versions. Progent's Junos OS engineers can also offer expertise with Juniper's flagship network control software to enable your business to streamline the administration and improve the protection of your Juniper VPN devices firewalls, and routers. Progent also has broad background maintaining Juniper's NetScreen OS and ScreenOS operating system platforms and can assist organizations manage environments that incorporate a mix of Juniper's software platforms.
ProSight Managed Cloud Backup Services IT Consulting
ProSight DPS Hybrid Cloud Backup Services Consultant Services
ProSight Data Protection Services ECHO provide small and medium-sized organizations a low cost end-to-end solution for secure backup/disaster recovery (BDR). For a fixed monthly price, ProSight DPS automates and monitors your backup activities and enables rapid recovery of critical files, applications and virtual machines that have become unavailable or damaged as a result of component breakdowns, software glitches, disasters, human error, or malicious attacks like ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to an on-promises device, or to both. Progent's BDR specialists can provide advanced expertise to set up ProSight Data Protection Services to be compliant with government and industry regulatory requirements like HIPAA, FINRA, and PCI and, whenever necessary, can help you to restore your business-critical data.
Azure Resource Manager Specialists
Azure enterprise hybrid cloud solutions Consultant
Progent's consultants can help you with any aspect of Azure cloud integration including needs analysis, prerequisites assessment, system architecture, pilot testing, deployment, automated management, performance optimization, license controls, disaster recovery preparedness, security policy enforcement, and regulatory compliance validation. Progent can assist you to set up and debug firewalls and VPN connections so that your users can safely access to Azure services, and Progent's Microsoft-certified consulting experts can help you set up critical Microsoft platforms to run in the cloud including Windows Server, Exchange Server, SQL Server and SharePoint. Progent can also assist your organization to set up a hybrid cloud ecosystem that seamlessly integrates on-premises datacenters with Azure-based resources.
IT Services Office Wireless
Wireless Remote Consulting
Progent's wireless engineers can help small organizations plan, choose, test, configure and maintain secure building-to-building wireless bridging products that integrate transparently into your IT network while providing a level of protection that equals or exceeds wireline connections. Progent provides expertise in wireless LAN/WAN technology from Cisco Aironet and Meraki, Proxim, and other office wireless providers and can help you identify and deploy the wireless link solutions that fit best with your business needs.
Help Online Cisco Certified CCIE
Cisco Architecture Computer Network Service Company
Progent's Cisco CCIE network experts can assist your business to set up, manage, upgrade and debug Cisco network products. Progent offers Cisco, Meraki and Nexus switch consulting, ASA firewall support, Meraki and Aironet Wi-Fi access point expertise, Cisco IP phone support, and CUCM/CallManager software support.
SCCM 2007 Upgrade Online Support
SCCM 2007 Software Inventory Outsourcing
Progent's Microsoft-certified consultants can assist you to support System Center 2007 Configuration Manager (SCCM 2007) to simplify operations, enhance compliance, and boost worker output by making sure that operating systems and applications are always up to date, managing product licenses, and monitoring usage profiles so you can make informed purchasing choices. Once you are set to update your SCCM 2007 configuration management solution, Progent can assist you to prepare for and implement an efficient move to SCCM 2012.
Windows 2000 Server Online Support Services
Open Now Windows 2000 Server Remote Consulting
Progent's Microsoft-certified Windows Server 2000 experts offer network help and information technology consulting services for the entire line of .NET Servers, Windows 2000 Server, and Windows 2003 Server. Progent's Microsoft Windows Server 2000 configuration, update, and support services include network design, deployment, project management, local and remote support, Call Center outsourcing, expert security analysis, full service outsourcing, and cost-effective co-sourcing.
SharePoint Integration
ASP Programming Company
For help creating, improving, or troubleshooting business aplications for Microsoft Windows, Linux, or the Web, Progent's team of program developers, relational database designers, and project managers can ensure you get the job done on time and within your budget. Progent's seasoned software developers can provide cost-effective and efficient online consulting for jobs as small as creating VBA scripts for Office Excel or as challenging as developing mission-critical database applications built on SQL Server or Oracle.
24-7 Remote Troubleshooting Windows Server 2022 and SCOM
Windows Server 2022 Hybrid Solutions Consultants
Progent's Microsoft Gold-certified Windows Server 2022 experts can assist your organization to plan and implement a cost-effective upgrade to Windows Server 2022 using an on-premises network architecture or a hybrid model that combines cloud-hosted Windows Server on Azure with an on-site installation of Windows Server 2022.
Juniper Firewalls Firewall Support
NetScreen Network Security Evaluation
Progent's Juniper-certified NetScreen engineer can help you to configure and integrate NetScreen 5200 and 5400 routers, migrate from previous NetScreen products to more current Juniper products, and troubleshoot network infrastructure issues in all-Juniper or mixed-vendor environments.
Consulting Services Email Predictive Sender Profiling
Email Reputation Analysis Consultant Services
Progent's ProSight Email Guard solution uses the services and infrastructure of top information security vendors to deliver centralized control and world-class protection for your email traffic. The powerful architecture of ProSight Email Guard managed service combines a Cloud Protection Layer with a local gateway appliance to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based threats. Email Guard's Cloud Protection Layer serves as a first line of defense and keeps the vast majority of threats from reaching your network firewall. This reduces your exposure to external threats and saves system bandwidth and storage space. Email Guard's onsite gateway appliance provides a deeper level of analysis for inbound email. For outgoing email, the local security gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The on-premises security gateway can also help Exchange Server to track and protect internal email that originates and ends within your corporate firewall.
MCSE Expert Certified Live Communications Server On-site Support
Microsoft LCS Server 2007 Information Technology Consulting
MS Office Communications Server provides Instant Messaging and Real Presence in a scalable, world-class package featuring advanced protection, transparent integration with other Microsoft software, an extendable, industry-standard development platform, and support for regulatory requirements such as HIPAA, SOX, and GLB. The product allows lower costs and elevated operational efficiencies, increased worker productivity, and stronger IP security. MS Communications Server has been superseded by Lync Server, which itself has been revamped and renamed Skype for Business. Progent's certified unified communications consultants can provide online and onsite configuration support and mediation help for your Office Communications Server 2007 deployment and can help your organization to evaluate the costs and benefits of upgrading to Microsoft's Skype for Business. Progent can also help you to plan and execute a smooth upgrade that will add business value to your information network
BlackBerry Software Professional
Best Blackberry Consultant
Progent offers the support of BlackBerry-premier experts who can assist small companies to plan, manage, and troubleshoot BlackBerry technology economically and successfully, doing away with the requirement for an in-house BlackBerry expert and reducing the expense and distraction of supporting a mobile wireless workgroup. Progent's BlackBerry specialists have in-depth experience working with Progent's Microsoft-expert experts, Cisco CCIE-certified engineers, and CISSP and GIAC-certified security engineers. This wide range of expertise, in conjunction with Progent's efficient online service delivery model, provides small businesses an efficient solution for integrating BlackBerry technology productively into their IT network.
Development Company MySQL Enterprise Edition
MySQL WorkBench Developer Firm
Progent offers affordable remote access to an Oracle-certified MySQL RDBMS DBA or application programmer and can help organizations of all sizes to integrate and maintain MySQL within a reliable IT environment that offers advanced performance, scalability, and protection. Progent also has experience assisting businesses port applications from an Oracle environment to MySQL.
Dynamics GP Great Plains Accounting Integration Services
24/7 Microsoft GP/Great Plains Support and Help
Progent can show you how to plan and implement a smooth move to Dynamics GP/Great Plains so that you retain your data, improve your security, modernize your analytics, take full advantage of Microsoft Office integration, and minimize productivity interruption by creating and executing a smart migration strategy. Progent can also help train new Microsoft Dynamics GP 2010 users so you don't waste productivity. Progent can improve your company reports and management analytics by offering Crystal Reports help, FRx programming, and Microsoft Excel expertise. Progent's experience with Microsoft .NET development, Microsoft SQL Server applications, and programming with VBasic, XML and other platforms make it possible to produce specialized line-of-business software and eCommerce programs that integrate seamlessly with Dynamics GP.
Dynamics GP Technical Support
Microsoft Certified Expert Dynamics GP Great Plains Accounting Remote Technical Support
Progent can show you how to plan and execute a smooth migration to Dynamics GP/Great Plains so that you preserve your information, strengthen your security, enhance your analytics, take complete advantage of Microsoft Office integration, and reduce productivity interruption by designing and executing a sensible migration strategy. Progent can also help train new Microsoft Dynamics GP/Great Plains 2010 users so you don't waste productivity. Progent can improve your company reports and management analytics by offering Crystal Reports help, FRx assistance, and Microsoft Excel expertise. Progent's background with Microsoft .NET development, Microsoft SQL Server solutions, and programming with VBasic, XML and other tools make it possible to produce specialized business software and eCommerce programs that integrate transparently with Dynamics GP/Great Plains.
Programmer Oracle
Oracle Recovery Manager Consultants
Progent offers affordable remote access to an authorized Oracle database administration expert or an Oracle application programmer. Progent offers comprehensive DBA services for any version of Oracle including 10g and 11g and can also help design, create, update, or fix Oracle database applications written with SQL and PL/SQL. Progent also offers support for Data Guard replication tools and Oracle Database Resource Manage.
Configuration Manager 2012 Online Support
SCCM 2012 Migration Remote Support Services
Progent's Microsoft-certified consultants can help you to plan for, implement, and operate System Center 2012 R2 Configuration Manager. Progent can assist you to upgrade efficiently to Configuration Manager 2012 from an older change management platform or help you to modify your current SCCM 2012 ecosystem to accommodate your changing IT requirements. In addition, Progent can assist you to create a software foundation that takes full advantage of SCCM 2012 by delivering expertise with associated Microsoft technologies such as ADDS, SQL SSRS, and Internet Information Services (IIS).
Top SUS Engineers
SUS Consultancy
Microsoft Windows SUS enables information technology managers to install and track the most recent Microsoft patches and security releases to Microsoft Windows Server 2000, Windows Server 2003, and Windows XP operating systems. By using Microsoft WSUS, network support staff can fully and easily manage the distribution of updates that are published through Microsoft Update to servers and workstations in a company. Progent can assist you with complex details of the initial setup of Microsoft SUS such as planning the Microsoft Windows Server Update Services deployment, configuring user's workstations, defining the Group Policy settings, and making sure your Microsoft Software Update Services GPO is associated with an Active Directory container appropriate for your network environment.
Network Consultant Altaro VM Backup Cloud Management
Technology Consulting Services Altaro VM Backup Boot from Backup
Altaro VM Backup from Hornetsecurity provides small organizations a dependable and budget-friendly platform for backing up and recovering Hyper-V and VMware-based virtual machines. Altaro VM Backup can be deployed in local, remote, multi-site, and cloud environments and also supports cost-effective backup to Microsoft Azure storage. Top capabilities include industry-leading inline deduplication to reduce backup storage needs, Continuous Data Protection with backup spacing as low as five minutes for reducing your exposure to data loss, military-grade encryption, granular restore options for specific files and emails, support for Windows Cluster Shared Volumes and for vCenter for handling large-scale environments, and support for Microsoft VSS technology to back up live virtual machines without downtime. Progent is a certified Altaro partner and can provide a wide range of consulting services to assist you to design, install, optimize and troubleshoot a backup and disaster recovery solution powered by Altaro VM Backup.
Best Security Team SonicWall NSA 9650 Firewall
24-7 SonicWall NSA 9450 Firewall IT Services
Progent's SonicWall firewall experts can show you how to configure, maintain, and update SonicWall firewall/VPN appliances including the current SonicWall TZ, NSa and NSsp Series of firewalls and the older SonicWall PRO 1260 Secure Switch products. Progent's CISSP and GIAC-certified network security experts can help you incorporate SonicWall security gateways into an end-to-end network protection plan and design protection into your business processes.
5500 Wireless Controller Remote Troubleshooting
Wave 2 wireless controller Online Support
Cisco's Catalyst line of Wi-Fi controllers simplify the administration of wireless networks by unifying the configuration and control of Wi-Fi APs, tuning wireless throughput by limiting the impact of radio frequency congestion, enhancing Wi-Fi uptime with rapid auto-failover, and hardening security by identifying threats and filtering traffic content based on user class and locale. Progent's Wi-Fi consultants can assist your business to deploy Cisco wireless LAN controllers to manage Wi-Fi LANs of all sizes. Progent can help you to administer and troubleshoot your existing Cisco Wi-Fi solution or implement an efficient upgrade to Cisco's latest wireless controller solutions.
SonicWall NSA 9450 Firewall Compliance Audit
Open Now Cybersecurity Firms SonicWall Ransomware Protection
Progent's certified SonicWall firewall experts can show you how to deploy, manage, and update SonicWall firewall/VPN products including the newer SonicWall TZ and NSa families of appliances and the older SonicWall PRO 1260 Secure Switch devices. Progent's CISSP and CISA-certified network security consultants can help you incorporate SonicWall security gateways into an end-to-end network protection solution and design security into your corporate practices.
Server Management Technology Professional
Server Management Support Outsourcing
With virtual servers, businesses are able to run many virtual servers on one actual server. Virtualization technology allows IT organizations to gain all the advantages of server isolation, but without the expense that goes with purchasing additional server equipment. Virtualization is the critical technology for private clouds, which provide important benefits such as reducing the costs of capital equipment, datacenter facilities, and administration while enhancing information protection, system reliability, and disaster recovery. Other useful server management options include server monitoring software, Windows Server Update Services, and remote server management hardware. Progent's professional server management consultants can help you with all aspects of server consolidation and administration to enable your company to cut expenses and conserve time.
Small Business Network Design and Configuration
Small Office Technology Consultant
Progent provide organizations of any size enterprise-class IT online or on-premises consulting for information systems based on Microsoft Windows technology and Microsoft's .NET servers including Microsoft Exchange Server 2013 and Microsoft SQL Server 2012. Progent's Microsoft and Cisco Certified IT consultants also can provide security consulting for companies varying in size from the small office to the worldwide enterprise.
PIX 500 Firewall Remote Troubleshooting
PIX Firewall Upgrade Configuration
Cisco's PIX 500 firewalls have reached end of life and Cisco might not offer support these legacy devices. Progent continues to offer technical support for Cisco's PIX 500 firewalls to help you with maintenance and Progent can in addition help you determine if you should migrate to next generation firewall technology available from Cisco. Progent's Cisco-certified experts can help you plan and carry out an efficient upgrade to Cisco ASA 5500-X Series firewalls following leading practices.
24x7x365 Microsoft Expert Threat Management Gateway Specialist
Microsoft Forefront TMG 2010 Information Technology Consulting
Forefront Threat Management Gateway builds on the proven security technologies of ISA Server 2006 and provides a easily managed Internet gateway that delivers a single-server solution for an array of security functions including an application layer and network layer firewall, URL monitoring and filtering, antimalware, IPS, reputation services, VPN management, and HTTP and HTTPS inspection. Microsoft Forefront Threat Management Gateway provides comprehensive web security logging and reporting features, allows custom reporting generated by SQL Server, integrates with Active Directory to streamline policy enforcement, and can be operated as a virtual server to lower costs and improve recoverability. Progent's Microsoft-certified engineers can help your company to design and carry out pilot and production deployments; interface Forefront Threat Management Gateway with Windows Server 2008, Active Directory, SQL Server, Exchange Server, and Microsoft SharePoint 2010; set up Microsoft Forefront Threat Management Gateway 2010 to operate on a virtual machine with Windows Hyper-V; and provide continuing support and repair services. Progent can also assist your organization to upgrade economically to Forefront Threat Management Gateway 2010 from ISA Server.
Consultant Services Microsoft Virtual Server Administration
MS Virtual Server Administration Website Consultant
Microsoft Virtual Server, run on the Windows Server 2003 platform and powered by technology originally produced by Connectix, delivers the performance necessary to accomplish hardware reduction, software migration, and server isolation tasks via virtualization technology in an enterprise-class computing network with high expandability, manageability, and fault tolerance. Microsoft has targeted Virtual Server 2005 at businesses who want to enhance ROI in application development and testing, migration from outdated line-of-business applications, and hardware consolidation. Progent's certified Virtual Server consultants can assist your company to evaluate and deploy Microsoft Virtual Server 2005.
24/7/365 SCCM 2012 Windows 2010 Provisioning Professional
SCCM 2012 Troubleshooting Remote Troubleshooting
Progent's Microsoft-certified consultants can help you to prepare for, implement, and operate Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to migrate smoothly to SCCM 2012 from an older change management platform or assist you to modify your current SCCM 2012 ecosystem to support your evolving IT requirements. In addition, Progent can assist you to build an infrastructure that takes full advantage of SCCM 2012 by providing advanced consulting support for associated Microsoft platforms such as Active Directory Domain Services, Microsoft SQL SSRS, and Internet Information Services (IIS).
24x7 Communications device patch management Professional
Patch management Consulting
Progent's managed services for software/firmware update management offer organizations of all sizes a flexible and cost-effective alternative for evaluating, testing, scheduling, applying, and documenting updates to your servers, such as printers, network appliances like switches and Wi-Fi access points, and Internet-of-Things (IoT) devices such as alarms and robotics.
Development Company Power BI On Premises
Microsoft Certified Partner Power BI Mobile Apps Reporting
Progent's Power BI experts can help your business to design, install, manage, enhance or debug your Power BI solution. Progent's database experts can help you to prepare your source data for Power BI reports and dashboards. Progent can assist you build and manage an on-premises, cloud, or hybrid architecture for Power BI.
Exchange Server Upgrade Professionals
Exchange Upgrade Professionals
Progent's Microsoft-certified consultants can deliver affordable online and on-premises support to implement your migration to Exchange Server 2010, generate thorough documentation of your new email environment, educate your IT staff and end users to get them up to speed rapidly on Exchange Server 2010, and offer continuing administrative consulting and technical support. Progent can also assist you to migrate from Exchange Server 2010 to Exchange Server 2013 or Exchange 2016.
Professionals Exchange 2010 Upgrade
Microsoft Exchange Server Migration Professional
Progent can provide comprehensive support for every step of your Microsoft Exchange Server 2010 upgrade with services that include outsourced or co-sourced project management, site analysis, project planning, specification of new software and equipment needed, suggested sourcing, system verification at client site or at Progent's test facility, setting up transitional coexistence of Exchange Server 2010 and Exchange Server 2003 or 2007, deployment of the production system, decommissioning the previous system, and webinar training for client's IT group and end users.
Tracking Service Costs Setup and Support
Support and Help Services Documentation
Progent uses a sophisticated service reporting system that records and formats detailed documentation for all billed services. Unlike some freelance consultants or small service firms who offer scant documentation or details of tasks done, each service provided by Progent is tracked by comprehensive documentation. Each Progent consultant has access to the service documentation sent by every consultant to every client. The practice of documenting and archiving support records allows more efficient service and eliminates a variety of typical misfortunes such as when a service client is virtually held captive to a consultant who won't release vital service information.
SCCM 2016 MAM Computer Consulting
SCCM 2016 Cloud Integration Configuration
Configuration Manager 2016 automates software deployment and updating, streamlines compliance settings control, keeps track of network assets, protects against corporate data leakage, provides health reporting, allows secure end-user self service, and delivers a single point of control for administering multi-OS ecosystems based on on-prem, cloud, or hybrid deployment topologies. Progent's Microsoft-certified SCCM 2016 consultants and Azure cloud integration experts can help you with any aspect of designing, implementing, using and repairing a SCCM 2016 solution for local, cloud-based, or hybrid environments.
Services Apple OS X Infrastructure
Support Outsourcing OS X Lion Security
Progent's certified security consultants can help you secure your Apple Mac network through expert support offerings such as performing security tests, clean up after virus and denial of service attacks, setting up firewalls, integrating secure remote and mobile access, installing monitoring software for defense against viruses, spam, and malware, and creating a company-wide security plan adapted for the specific goals of your corporate information system.
SharePoint Server 2007 Information Technology Consulting
Microsoft Office SharePoint Server 2007 Remote Troubleshooting
Progent's Microsoft-authorized experts can show you how to rationalize the economic justification for implementing Microsoft SharePoint 2007, advise you on the most sensible version of SharePoint Server for your application, offer setup and deployment expertise, help you to install MS SQL Server as a supporting database manager, improve your network infrastructure, integrate your off-the-shelf and customized application software to operate with SharePoint 2007, develop a comprehensive security strategy that incorporates portal technology, and deliver maintenance and Help Desk services.
MSP360 SQL Backup Online Help
MSP360 SQL Backup Engineer
Progent's data protection experts can assist you to create, deploy and manage a backupup/restore plan built around MSP360 Backup technology to protect your assets hosted on any major public cloud. Progent offers end-to-end monitoring and management to protect against data loss resulting from human miscues, system error, malicious insiders, and malware attacks like ransomware.
ASA 5505 Firewall Network Consulting
ASA 5580 Firewall Configuration
Progent's Cisco CCIE-certified network infrastructure experts can help you to manage legacy PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X security appliances. Progent can also help you to set up, administer, upgrade and debug Cisco ASA 5500-X security appliances with Firepower Services.
MCSE Expert Certified Midsized Office Computer Outsourcing Consultant
Mid-size Company Software Consulting
Progent offers network services for medium size companies who have 100 to 250 system clients. The mid-size business or office has typically been an overlooked part of the market for network consulting services. The overhead and service delivery practices of large third-party support organizations make them excessively expensive for the typical small company or small medium business (SMB), which usually has a modest information technology budget with which to support an information network whose complexity and sophistication are frequently comparable to the information systems of far bigger enterprises. Progent's service delivery model, which takes full advantage of online support, virtual office technology and 24x7 server monitoring, dramatically reduces the network maintenance expenses of a small-medium business while providing the small company with big-company service from certified, IT experts with background in a wide range of small business network solutions. If your mid-sized company or small business is searching for the quality of IT support appropriate for a medium size organization without budgeting enterprise prices, call Progent.
Immediate Cisco Firepower NGFW Firewalls Specialist
Immediate Cisco Firepower Management Technical Support Services
Cisco's Firepower Next Generation Firewalls (NGFWs) deliver a significant performance boost over Cisco's previous-generation ASA 5500-X firewalls and include centralized control of advanced security capabilities like application visibility and control, next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection (AMP), DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE firewall experts can assist your organization to plan and execute a smooth migration to Cisco Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and help you integrate Firepower appliances with Cisco's subscription-based security services to build and centrally manage IT ecosystems that span local offices, data centers, and cloud resources.
Branch Offices Network Consulting
Sales Office Technical Consultant
Years of background delivering Microsoft expertise and Cisco technology consulting has allowed Progent to build a unique capability for supporting branch offices that need IT service with the responsiveness common to with small companies but which offers professional communications, complete documentation, and compliance with corporate IT protocols. If your enterprise maintains a sales office situated anywhere in California or any region covered by Progent's consultants, Progent can offer a wide array of on-premises and on-line IT support services and network design assistance.
CCNP Expert Certified Catalyst Switch VLAN Support and Integration
Consultant Catalyst Switch IOS
Progent's Cisco-certified CCIE networking consultants can assist you to set up, manage, upgrade, optimize and debug Cisco Catalyst switches. Progent can also help you to harden the security of Catalyst switches and migrate efficiently from legacy switches to current models.
Cisco Certified Expert Network Consulting wireless VoIP phones and Meraki APs
Online Troubleshooting wireless IP phones and CUCM
Progent's Cisco wireless VoIP phone configuration experts can provide online and on-premises assistance to help your organization create and manage a Cisco Wi-Fi VoIP phone deployment by providing services that can range from troubleshooting the configuration of an IP phone or access point to offering project management outsourcing or co-sourcing for updating the wireless architecture of an entire campus.
System Center 2016 Disaster Recovery Remote Support Services
System Center 2016 and NetApp Integration Consulting Services
Small to middle size businesses can now get all the advantages of System Center Operations Manager 2007 and in addition have quick access to Progent's Microsoft and Cisco Premier network consulting experts. With Progent's economically priced network support programs, small and midsize organizations can choose a basic System Center Operations Manager 2007-based co-sourcing package with network monitoring, reporting, Help Desk and remote service or a comprehensive round-the-clock outsourcing package. Progent supports Operations Manager 2007 to provide small company information systems world-class availability, security, and performance.
Windows Server 2008 Active Directory Consultant
Windows Server 2008 Security Support and Setup
Microsoft Windows Server 2008 R2 offers high levels of performance, protection, fault tolerance, scalability, and versatility that improve productivity of local, remote, and mobile workers. Progent's network professionals can deliver cost-effective online engineering, troubleshooting, and education services to help your company to plan, implement, and maintain Windows Server 2008 R2 to add significant business value to your information system.
Aironet Outdoor APs IT Consultant
Aironet 3700 Access Point Online Troubleshooting
Progent's Cisco CCIE Wi-Fi infrastructure experts can provide online or onsite integration and debugging support to assist you to plan, configure, update, optimize, administer and troubleshoot Aironet Wi-Fi AP environments of any size or topology. Progent's Cisco Wi-Fi controller experts can also assist you to combine your wireless ecosystem with your wired network and cloud-hosted resources to create a seamless enterprise connectivity foundation that is easy to manage and scale. Progent also can provide affordable Wi-Fi site surveys to help you to decide the most efficient selection, location and configuration of Aironet Wi-Fi access points to work with your specific workplace layout, building structure, and anticipated network traffic.
ProSight Spam Filtering Services Engineer
ProSight Email Zero Hour Protection Engineer
Progent's ProSight Email Guard uses the technology of leading information security companies to deliver web-based control and comprehensive protection for your email traffic. The hybrid structure of Progent's Email Guard managed service integrates cloud-based filtering with an on-premises gateway device to provide advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. ProSight Email Guard's cloud filter serves as a first line of defense and keeps the vast majority of threats from making it to your security perimeter. This decreases your exposure to external threats and saves network bandwidth and storage. ProSight Email Guard's onsite gateway device adds a further level of inspection for incoming email. For outgoing email, the on-premises security gateway provides AV and anti-spam filtering, protection against data leaks, and email encryption. The on-premises gateway can also assist Microsoft Exchange Server to monitor and protect internal email that stays inside your corporate firewall.
Office Word document sharing Consultants
Office Word document sharing Professionals
Progent's Microsoft Office Word and Microsoft 365 Word experts can provide a wide range of affordable remote consulting services to assist you to manage your current Microsoft Office Word solution or help you to move to a current version of Microsoft Office Word. Support offered by Progent's experts include VBA software development, isolating and fixing compatibility issues between different releases of Word, interfacing Office Word with other Office apps like Excel and Microsoft Outlook or with third-party data sources and add-ons,infrastructure optimization for dependable. reliable cloud access, security consulting, smart phone and tablet synchronization, and online training sessions customized for your special requirements.
Office Word for Mac Train
Office Outlook for Mac Class
Progent offers one-on-one education designed for people who wish to broaden their knowledge of the Apple macOS and OS X platform, Apple Mac computers, or Mac office productivity software including Word, Excel, and Outlook for Mac. Progent also offers specialized group or one-on-one webinar training for macOS and Mac OS X applications.
Coding Amazon MWS integration
Amazon MWS integration Integration Firm
Amazon Marketplace Web Service is a collection of APIs that enables Amazon sellers to streamline their business processes by automating crucial sales functions such as listings, orders, payments, fulfillment, and reports. By leveraging Amazon's extensive online selling environment and automating their sales, vendors can expand their market, reduce their operating costs, improve reaction time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service developers can work with your development team and provide application programming, workflow integration, project management support, and training to help you shorten development time and speed up your return on investment.
SCVMM 2012 Security and Compliance Consulting Services
Professional System Center 2012 Virtual Machine Manager
Progent's Microsoft-certified consultants can help organizations of any size to follow leading practices to configure System Center 2012 Virtual Machine Manager hosts and host groups, networking, storage, and libraries; plan, implement, and manage private clouds, VMs, and services in SCVMM 2012; and combine SCVMM with SCOM 2012 for comprehensive monitoring. Progent can assist your business to migrate from an earlier version of System Center Virtual Machine Manager or from another management system, and Progent can show you how you to optimize and repair your current SCVMM 2012 ecosystem so you realize maximum return on investment.
Sun Solaris Help and Support
UNIX Consultants
Progent's Solaris family consulting experts provide small and mid-size businesses and software developers assistance with managing and maintaining Solaris systems that run with Microsoft-powered networks. Progent can give your business access to Solaris consultants, support professionals premier by Microsoft and Cisco, and security experts with CISA and CISSP credentials. This broad range of expertise provides you with a convenient one-stop consulting firm to show you how to create and manage a protected and robust cross-platform connectivity and communications infrastructure that supports Sun Solaris and Microsoft coexistence by integrating Microsoft Windows with popular variants of UNIX such as Apple Mac OS X, Solaris, IBM AIX, HP-UX, BSD, SCO, and Silicon Graphics IRIX (SGI/IRIX or major Linux variations such as RedHat Linux, SUSE, CentOS Linux, Ubuntu Linux, PCLOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.
F5 Networks 3-DNS Consultant
Cisco Content Services Switch - Cisco CSS Network Consulting
Progent offers fault tolerant load balancing support covering network load balancing, load balanced applications, network infrastructure routing, and content delivery products such as Cisco Content Engine. fault tolerant load balancing technologies for which Progent offers consulting services include Windows 2003 Server Network Load Balancing Manager, Citrix Access Suite and Access Gateway, Cisco CSS, Cisco Content Engine and LocalDirector 400 series, and F5 Networks 3-DNS.
Small Company Professional
Professionals Small Business
If you have a company IT system with 10 to 50 network clients, Progent's network outsourcing services save your company from dependence on an individual independent service provider while giving you cost-effective and dependable access to high-quality network expertise. By delivering network support service when you require it, offering specialized knowledge for key applications, delivering unique services such as 24x7 network monitoring, and charging only for services you receive, Progent offers you an economical solution for optimizing the profitability of your small business information system. Progent is the smart way for small businesses to create and maintain a robust and secure information system and to have fast access to the skilled help typically restricted to enterprises who can support a sizeable in-house IT organization.
24-Hour ProSight Data Backup and Restore Services Consulting Services
Support and Help Offsite Managed Data Backup/Recovery Services
ProSight Data Protection Services ECHO provide small and medium-sized organizations a low cost and fully managed service for reliable backup/disaster recovery (BDR). For a fixed monthly price, ProSight DPS automates your backup activities and allows fast recovery of vital data, applications and virtual machines that have become unavailable or damaged as a result of hardware failures, software glitches, disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, apps, system images, as well as Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to a local storage device, or to both. Progent's BDR specialists can provide world-class expertise to set up ProSight DPS to be compliant with regulatory standards like HIPAA, FIRPA, PCI and Safe Harbor and, when needed, can help you to restore your critical data.
Postini Technology Consulting Services
Anti-Spam Technical Support
E-Mail Guard from Postini offers constantly upgraded spam and virus filtering, data filtering, and security from email-based directory harvesting and DSA attacks. Progent is a Postini partner and support specialist. If your organization is too small to purchase for a regular Postini license, you can still get access to Postini's Perimeter Manager services via Progent's E-Mail Guard antispam and anti-virus aggregation offering. Progent's expert e-mail protection consultants can help you develop an email safety strategy that includes antispam and virus protection technologies and policies.
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