If yourArizonacompany is located beyond the larger metropolitan areas such asPhoenix, Tucson, Mesa, or Glendale, your local computer support options may be limited in expertise, or not available during a crisis. This can result in a computer network that is unpredictable or causing wasted time due to technical problems continuing for too long. Progent's group of seasoned network professionals average more than 10 years of real-world industry experience, in the trenches of computer network support, performing a large variety of technical projects for a broad range of customers. This means you obtain not only the technical know how needed for the task, but a consultant with field proven methods for applying those skills to assist with efficient network solutions.
Ekahau-certified Wi-Fi Network Design Consultants
Progent's Ekahau-certified Wi-Fi site design experts can help you to design, deploy, enhance, manage and troubleshoot a Wi-Fi solution optimized for your venue. Progent offers online or onsite expertise for Ekahau Pro for predictive Wi-Fi design, Ekahau Sidekick for onsite RF analysis, Ekahau Analyzer for debugging RF signal issues, Ekahau Insights for monitoring the performance of multiple Wi-Fi networks, and Ekahau Capture to collect Wi-Fi communication packets with the Ekahau Sidekick appliance in order to help experts to fix complex Wi-Fi network problems.
Cisco Small Business 100, 300 and 500 Wireless Access Points Consulting
Cisco's Small Business 100, 300 and 500 series of access points are Linux-based units designed as entry-level wireless APs for small offices. Progent's Cisco CCIE-certified wireless infrastructure consultants can provide online or onsite configuration and troubleshooting support to assist your organization to plan, configure, update, tune, administer and troubleshoot Cisco Small Business wireless AP deployments of any scale or topology. For more information about Progent's consulting services for current and older Cisco Small Business family of WiFi access points, refer to Cisco Small Business 100, 300 and 500 WiFi APs system design and troubleshooting.
In-depth Experience with Microsoft's Leading Server Technology
Progent's staff of computer network consulting experts can help large organizations to plan, install, and support major rollouts of key Microsoft technology by offering services like Active Directory and Azure AD configuration, Exchange Server 2019 maintenance, Microsoft Exchange Server 2016 planning and deployment, Microsoft Exchange 2013 integration, Microsoft SharePoint Server 2019 design and installation, Microsoft SharePoint Server 2013 configuration, Teams expertise, Microsoft Skype for Business Server support, plus SQL Server 2019 programming and SQL Server 2016 integration and development. Progent has helped some of the world's biggest organizations to integrate technology based on Microsoft servers and offers branch office technical assistance for enterprises with branch offices in larger cities across the United States.
Microsoft SharePoint 2013 Support Services
Progent has been providing SharePoint support since the initial SharePoint product was published. Progent's SharePoint Server 2013 experts can help your company to maintain your existing SharePoint environment or migrate a newer on-prem version of SharePoint or to SharePoint Online for a cloud-based or hybrid solution. For more information on migrating, refer to SharePoint Server 2019 migration services.
NetApp SAN Storage Solutions
Progent can provide enterprise clients online or onsite NetApp SAN consulting support for NetApp's complete portfolio of SAN products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod cloud infrastructure, SnapMirror data replication, SnapVauly incremental backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore for storage partitioning, OnCommand Unified Manager Core, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware lines. Components of NetApp SAN solutions supported by Progent include SAN architecture, hybrid-cloud deployment, virtualization, migrations, transparent patching, system management, information assurance, disaster recovery, and remediation. Progent can provide Tier 3 support to help you to take care of problems with NetApp SAN deployments quickly and affordably based on best practices.
Windows Server 2019 Upgrade Consulting
Progent's Microsoft Gold-certified Windows Server 2019 experts can help your company to design and implement a cost-effective upgrade to Windows Server 2019 using a self-hosted system architecture or a hybrid deployment model that integrates cloud-based Windows Server on Azure with on-site Windows Server 2019. For details, see Windows Server 2019 upgrade consultants.
Azure cloud Planning and Integration Consulting Services
Progent's Azure cloud integration consultants can assist you with every phase of Azure cloud migration including requirements analysis, readiness evaluation, solution architecture, pilot testing, deployment, automated management, performance tuning, software license management, disaster recovery strategies, security policy enforcement, and regulatory compliance assessment. Progent can assist you to configure and troubleshoot firewalls and VPN connections so your users can safely connect to Azure-based services, and Progent's Microsoft-certified consultants can assist you integrate critical Microsoft technologies to work in the cloud including Windows Server, Exchange Server, SQL Server and SharePoint. Progent can also assist your organization to set up a hybrid environment that transparently integrates on-premises datacenters with Azure-based services.
Remote Call Center Services for Small Organizations
Progent's Standard Help Desk Services offer a complete solution that handles all aspects of online Level 1 desktop support from service requests through ticketing, managing ownership, remote desktop control, progress tracking, problem solving, and and metrics. Intended for small organizations with few in-house supprt personnel for desktop issues, Progent's Standard Help Desk Services provide remote support at a substantial savings from Progent's normal Level 1 desktop troubleshooting rates. Progent can also provide fast on-demand escalation to subject matter experts to handle complex issues. For more information, refer to Progent’s remote Help Desk services for small organizations.
Complete Documentation of Services Delivered
Progent provides complete and detailed documentation of all service activity to ensure clients do not feel like a hostage to their IT service organization. Progent sends e-mail documentation of services shortly after finishing each service task, and also encloses a printed copy along with monthly invoices. Complete network support reporting makes it less disruptive for clients to move to a new service organization or assume more support duties in house. Complete service documentation also give management the information needed to assess the quality of maintenance services and develop better informed IT expense projections.
Ransomware Removal and Recovery Consulting
Newer variants of crypto-ransomware not only encrypt critical on-line files but also infiltrate many accessible system restores and backups. Progent's proven ransomware cleanup experts can help your business to restore a network breached by a ransomware crypto-worm such as Ryuk, Dharma, Hermes, Spora, MegaCortex, or MongoLock. To find out more, see ransomware cleanup and operations restoration services.
Microsoft SharePoint Consultants
Progent's Microsoft-certified SharePoint engineers offer Microsoft SharePoint Server 2019 deployment expertise, SharePoint 2016 solution development, Microsoft SharePoint Server 2013 upgrade planning, and SharePoint 2010 maintenance. Progent can assist you to evaluate the business case for deploying the current release of SharePoint Server, advise you on the most sensible version of SharePoint for your circumstances, provide setup and integration expertise, help you to set up MS SQL Server as a back-end DBM, improve your network integrity, integrate your off-the-shelf and custom application programs to work with Microsoft SharePoint Server, develop a company-wide security strategy that incorporates portal solutions, and provide troubleshooting and Contact Center support.
64-bit Processing Upgrade Help
Progent’s 64-bit upgrade specialists can help you to update your application servers and workstations affordably from 32 to 64 bits. Progent can help your company to understand the costs and benefits of upgrading to 64-bit processing, plan a cost-effective upgrade strategy that minimizes business disruptions, and offer responsive remote support to assist you to install 64-bit software and application programs on your current hardware. Progent's Microsoft-certified consultants can assist you to install the 64-bit editions of Microsoft products like Windows Server, SQL Server, Microsoft Windows 10, and Office Excel.
Talk to a Progent Network Consultant
To find out how to access a Progent computer consultant for remote or on-premises support, call