Arizona Network Consulting Experts
for Small and Medium-size Business Networks:
Remote Assistance and Troubleshooting
For business network systems located in the state of Arizona, Progent's Microsoft certified technical team members can provide phone assistance and remote troubleshooting to solve your network problems quickly and cost effectively. Progent has acquired enterprise-grade skills, software utilities, and support databases to troubleshoot and fix IT problems while avoiding the expense and time delays normally associated with in-person technical service dispatches. In case your Arizona business is situated beyond the larger urban areas such as Phoenix, Tucson, Mesa, or Glendale, your local network systems support choices may be limited in technical capability, or not available during an emergency. This can result in a network environment that is unpredictable or causing productivity loss due to technical problems continuing for too long. Progent's team of network engineers average more than 10 years of real-world industry experience, in the trenches of computer network support, performing a large variety of technical projects for a diverse range of clients. This means you obtain not only the technical expertise needed for the job, but a consultant with proven methods for applying those skills to assist with cost effective network solutions.
MySQL Application Development and Database Administration Services
Progent's MySQL software developers, database architects, and DBAs can provide cost-effective remote DBA or application programming services and can help businesses of any size to configure and manage MySQL in a robust IT infrastructure that offers high levels of performance, scalability, and security. Progent also has experience helping companies migrate databases from an Oracle environment to MySQL.
ProSight Reporting: Real-time Reporting for Ticketing and Network Monitoring Platforms
ProSight Reporting is an expanding suite of real-time and in-depth management reporting plug-ins created to integrate with the industry's top ticketing and remote network monitoring programs such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. For details, visit ProSight Reporting for ticketing and network monitoring platforms.
Cost Benefits of Helpdesk Management and Co-management Services
Progent's Help Desk outsourcing and co-sourcing service programs enable companies to reduce costs, improve output, and adjust quickly to fast-changing business conditions. Progent's Shared Help Desk services deliver substantial cost and productivity benefits when compared to a Help Desk staffed by an internal IT service team. The cost for Level 1 IT support for Progent's Co-managed Help Desk service averages less than $18/user/month. To learn about the benefits of Progent's Co-managed Help Desk services, visit Progent's outsourced and co-sourced Help Desk benefits.
Progent's Consulting and Development Services for Microsoft SQL Server 2016
SQL Server 2016 offers major improvements in performance, scale, security and compliance, high-availability, BOYD integration, plus integrated business intelligence. New features include PolyBase for handling structured and unstructured databases simultaneously for big data applications, Jason support, Always Encrypted mode, Mobile Report Publisher, and centralized management of local and cloud operations and services. Progent's Microsoft-certified SQL Server 2016 consulting experts offer online and onsite expertise to help businesses of any size to design, implement, manage or debug any version of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with all key Microsoft platforms such as Windows Server and Hyper-V, Exchange, SharePoint Server, Dynamics ERP, Lync or Skype for Business, and System Center Operations Manager (SCOM). Also, Progent's SQL Server 2019 migration experts can assist you to migrate to a newer version of SQL Server.
Juniper and NetScreen Consulting Services
Progent's Juniper Networks-authorized network engineers can help your company to plan and deploy Juniper Firewall and VPN platforms, enhance and troubleshoot your infrastructure, and migrate smoothly from outdated equipment to the latest releases. Progent's Junos OS consultants offer expertise with Juniper's premiere network control software to enable you to simplify the administration and strengthen the protection of your Juniper VPN appliances and routers. Progent also has extensive experience maintaining Juniper's NetScreen OS and ScreenOS software products and can assist organizations manage networks that include a mix of Juniper's OS platforms.
Work-at-Home Solutions Support Services for Telecommuters
Progent can assist small and mid-size companies to plan, configure and troubleshoot the infrastructure for at-home workers. Areas of network infrastructure where Progent's consultants offer assistance include safe and convenient VPN tunnel connectivity, Virtual Desktop Infrastructure software, router configuration, Wi-Fi LAN planning and implementation, and robust Internet access. For information about Progent's network infrastructure support services for teleworkers, go to infrastructure expertise for telecommuters.
The ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report service is an affordable service based on a brief phone discussion with a Progent backup/recovery consultant. The interview is intended to assess your company's ability to stop or recover rapidly from a ransomware incident. Progent will consult with you personally to gather information concerning your current AV defense and backup/recovery system, and Progent will then produce a custom Basic Security and Best Practices Report document describing how you can apply industry best practices to build a cost-effective security and backup/recovery system that aligns with your business needs. For details, see Progent's ProSight Ransomware Preparedness Report.
Microsoft 365 Cloud Integration Expertise
Progent can provide the support of a Cloud Solutions Architect to help your company to design a smooth migration to Microsoft 365 tailored to your IT environment. Prior to proposing this migration plan, Progent's cloud expert will conduct a series of information gathering tasks that include running utilities such as IdFix, the Exchange Best Practices Analyzer (ExBPA), and specialized scripts for viewing your AD, messaging, and Mobile Device Management environment. Critical information that cannot be found using these techniques will be found via discussions with your IT staff. Find out more information about Progent's Microsoft 365 cloud migration expertise.
Failover Clustering Help for Windows Server
The failover cluster feature set incorporated into the latest releases of MS Windows Server has been dramatically re-engineered to streamline the installation, setup, and maintenance of server clusters and to provide improved levels of system availability, protection, performance, and flexibility. New or improved features include cluster verification, easier setup and deployment, improved cluster administration, new cluster architecture for maximum uptime, hardened security and quorum structure, fewer failure points, more disk and RAM capacity, enhancements for multi-site clusters, and live migration capability for Windows Hyper-V virtual machines. Progent's Microsoft-certified cluster technology consultants can assist your company assess the advantages of failover clusters, plan and execute a deployment, educate your network support personnel to manage your cluster environment, deliver ongoing consulting and support services, and produce and test a workplace recovery procedure. Progent's Windows Server 2019 high availability cluster consultants and Windows Server 2016 disaster recovery experts can help you you to design and build a cost-effective disaster recovery/business continuity solution for hybrid cloud environments utilizing failover cluster technology proven in Microsoft's massive Azure cloud.
365 Total Backup (formerly Altaro O365 Backup) for Microsoft 365 Data Protection and Disaster Recovery
Microsoft 365 offers simple archiving but does not include native support for key data protection capabilities like Exchange backups or long-term point-in-time recovery for OneDrive for Business or SharePoint Online. Hornetsecurity's 365 Total Backup (formerly called Altaro O365 Backup), provides a full-featured platform for automatic backup and rapid restoration of all your organization's Microsoft 365 mail, Microsoft Teams Chats, SharePoint documents, OneDrive for Business files, and the contents of Windows desktops and laptops. Progent is an authorized Hornetsecurity/Altaro partner and offers ProSight Data Protection Services (DPS) 365 Total Backup to deliver comprehensive management services for Hornetsecurity's 365 Total Backup suite. ProSight Data Protection Services 365 Total Backup provides a low-cost backup-as-a-service (BaaS) solution that guards Microsoft 365 subscribers against data loss resulting from user or software error, malevolent deletion, and cyber attacks such as ransomware. For details, visit ProSight Data Protection Services 365 Total Backup solutions for Microsoft 365.
Consulting and Troubleshooting Expertise for SCOM 2012
Progent's Microsoft-certified System Center 2012 Operations Manager consulting experts have extensive experience designing, deploying, enhancing and repairing System Center Operations Manager environments and can provide companies of all sizes expert remote or onsite consulting support for System Center 2012 Operations Manager. Progent can assist you to maintain your current SCOM environment and remediate critical problems uncovered by System Center 2012 Operations Manager. Progent also offers System Center 2016 Operations Manager (SCOM 2016) consulting services to help you to migrate cost-effectively from SCOM 2012 to Operations Manager 2016. In addition, Progent can help you migrate to more modern versions of SCOM including SCOM 2019 and SCOM 2022.
Progent's Consulting and Training Services for Microsoft Office Word and Microsoft 365 Word
Progent's Office Word and Microsoft 365 Word consultants offer a wide selection of economical online consulting services to assist your organization to manage and troubleshoot your current Microsoft Word environment or assist you to upgrade to a newer version of Microsoft Office Word. Support available from Progent's Word experts include VBA programming, identifying and fixing compatibility issues between different versions of Word, interfacing Office Word with other Microsoft Office applications such as Office Excel and Outlook or with third-party platforms and add-ons,network optimization for dependable. reliable cloud access, security support, and smart phone synchronization, and online Office Word training classes tailored for individuals or groups.
Cisco WiFi Controller Integration and Support Consultants
Cisco's Catalyst family of wireless controllers simplify the management of Wi-Fi LANs by unifying the provisioning and management of Wi-Fi APs, optimizing Wi-Fi performance by reducing the impact of RF congestion, enhancing Wi-Fi availability with fast auto-failover, and strengthening security by detecting threats and filtering network traffic based on user class and locale. Progent's Wi-Fi consultants can help you to configure Cisco Wi-Fi controller appliances to manage Wi-Fi LANs of any size. Progent can assist you to maintain and debug your current Cisco-based Wi-Fi solution or carry out an efficient transition to Cisco's latest Wi-Fi controller solutions. For more information, see Catalyst wireless controller consulting services.
Contact a Progent Network Support Expert
To learn how you can contact a Progent computer support expert for remote or on-premises expertise, phone
An index of content::
Online Support Services Microsoft Exchange and Entourage
Outlook Web App and Mac Online Support Services
Microsoft Exchange and Macintosh workstations can co-exist efficiently. Progent's Mac and Microsoft premier consultants can show you how to set up Microsoft Entourage and Exchange so your Mac users can work closely with teammates who run Microsoft Outlook. With Microsoft Exchange and Entourage for Mac, Exchange and Apple Macintosh systems can coexist, allowing Mac users to get and transmit messages, examine the GAL, import addresses, sync up calendars, and invite fellow workers to meetings via your Microsoft Exchange account. Progent will verify that your Exchange Server is properly set up and that WebDAV and Outlook Web Access are enabled. Progent also can provide specialized one-on-one Entourage training.
Supplemental Helpdesk IT Consulting
Extended Call Center Engineer
Progent's Shared Call Center service allows your IT organization to split responsibilities for Help Desk services transparently between your IT team and Progent's nationwide pool of seasoned technical support engineers and matter experts (SMEs). Progent's Help Desk Co-management service is a collaborative support solution built around ConnectWise Manage, the top shared professional services automation tool for managing end-user service requests, ticketing, responsibility, progress tracking, and reporting.
Ubiquiti UAP-AC WiFi access point Specialist
Ubiquiti's U6 Enterprise WiFi 6E AP Services
Ubiquiti's UniFi line of Wi-Fi infrastructure devices includes a wide selection of Wave 2 802.11ax Wi-Fi APs, security gateways, and managed switches. UniFi appliances installed throughout multiple venues with thousands of APs can be remotely configured and managed with free UniFi Controller software, which centralizes and simplifies setup, discovery, administration, optimization, debugging, monitoring, and reporting. Progent can provide the skills of veteran wireless consultants who can help your organization to determine the benefits of Ubiquiti's UniFi technology for your business and help you to design, deploy, administer, and troubleshoot your UniFi solution.
Network Consultants Aironet 3600 Access Point
Aironet Outdoor Wi-Fi Access Point Specialist
Progent's Cisco CCIE wireless infrastructure consultants offer online or on-premises integration and troubleshooting services to assist you to design, implement, update, tune, administer and debug Aironet Wi-Fi AP environments of any size or architecture. Progent's Cisco Wi-Fi controller consultants can also assist you to integrate your Wi-Fi environment with your wired network infrastructure and cloud-hosted resources to create a seamless enterprise connectivity solution that is simple to manage and scale. Progent also offers affordable wireless site surveys to help you to determine the most efficient selection, placement and setup of Aironet wireless access points to work with your unique workplace layout, building structure, and anticipated network traffic.
Cisco ASA firewall VPN Remote Support Services
Firepower Remote Consulting
Progent's Cisco-Certified technology experts offer experienced PIX Firewall consulting services covering design, implementation and support of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers robust user and software policy enforcement, mutlivector attack security, and secure access services. Extending from compact, easy-to-install desktop devices for small offices and home offices to modular gigabit appliances, Cisco PIX firewalls offer a sensible combination of security, performance and availability for information networks of all sizes. PIX firewalls are build around a hardened, specially designed platform, PIX OS, avoiding possible OS-specific security vulnerabilities. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls provide multiple integrated protection and networking services, including powerful application-aware firewall services, Voice over IP and digital media security, site-to-site and remote-access IPsec VPN networking, intelligent access services, and flexible management solutions. Progent's network consultants can help you select and integrate any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Hornetsecurity Altaro 365 Total Backup Consulting
Hornetsecurity 365 Total Backup Onsite Technical Support
Progent is an authorized Hornetsecurity/Altaro partner and can plan, install, and manage a deployment of 365 Total Backup to preserve your Microsoft 365 user and group mailboxes, files residing on your organization's OneDrive Accounts and SharePoint sites, user and group Teams Chats, plus files on Windows-powered laptops and desktops.
Information Transfer Online Consulting
IT Training Remote Technical Support
Progent practices information transfer from Progent's support experts to clients. By teaching customers to deal with technical issues that are within their comfort zone, Progent is able to concentrate on offering high-value skills where Progent faces little competition. Small companies who utilize familiar independent consultants or who maintain in-house IT personnel benefit when Progent transfers information about critical technology and proven methodologies to make their networks more robust, protected, and productive.
MCSE Expert Certified Exchange 2016 Disk Availability Group Consultants
Exchange 2016 Configuration IT Services
Progent can assist your business in any and all facets of your migration to Microsoft Exchange 2016 including planning high availability system topology for a local, cloud-based or hybrid environment; server and CAL licensing requirements for Exchange and Windows Server 2012 R2+; moving mailboxes; Hyper-V design; determining mass storage capacity required for your VMs, mailbox databases and log files; setting up HLB for high-availability client access services; planning, building and validating Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; updating your firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
Online Support Extended Service Desk
Shared Network Support Help Desk On-site Support
Progent's Computer Helpdesk Outsourcing Services for PC desktop support are designed especially for small businesses who need immediate access to a Help Desk Call Center with professional phone support and full escalation capability but who have to work within a modest network support budget. Key components of Progent's Help Desk Outsourcing Support Services include: Help Desk Support, Secure Remote Access Support, Initial System Evaluation, Expert Prioritization, Virtual Help Desk Support, Per Minute Billing, and Help Desk Software Recommendation and Integration.
24/7 Consultants CRISC Certified Risk and Information Systems Control
CRISC Security Firm
Progent can provide the guidance of a CRISC-certified risk management consultant to help your company to design and deploy an enterprise risk management (ERM) strategy following best practices promoted by CRISC and crafted to align with your company's risk appetite, business goals, and IT budget.
Cisco VPN Computer Engineer
Network Engineer VPN
Cisco's security and offsite connectivity solutions for small to medium sized businesses represent a full range of easy-to-administer security hardware and software to help you protect your wired and wireless network infrastructure. Cisco's Virtual Private Network line includes routers and switches, firewalls, intrusion detection systems, and VPN solutions. Progent's professional consulting staff includes experienced specialists with Cisco Certified Internetwork Expert (CCIE) and Cisco Certified Network Professional qualifications who can help your company to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, and other Cisco security technologies that fit most closely with your business goals.
Flexential Tampa Internet Data Center Consulting Services
Flexential Data Center Tampa Specialist
Progent makes use of the Flexential Tampa colocation center primarily to deliver private cloud hosting. Progent has a group of IT consultants based in the vicinity of Tampa, and Progent also offers remote support from Progent's nationwide roster of Microsoft-certified experts, Cisco-certified CCIE network engineers, CISM and CISSP-certified security consultants, Hyper-V and VMware virtualization professionals, and veteran disaster recovery/business continuity planning experts. Progent can also assist you to design and execute a move to the Flexential data center by providing services such as designing system configuration, specifying hardware components, system configuration and testing, troubleshooting, streamling remote network management, and educating your IT support team.
Troubleshooting Hyper-V 3.0 Virtual
MS Virtual Server Administration Website Onsite Technical Support
Progent's network consultants can help you evaluate the possible benefits of Hyper-V-powered virtualization for your company, perform test installations to validate Hyper-V's compatibility with your production applications, evaluate your network and server infrastructure for smooth performance with virtualization solutions, help you in moving to Microsoft Windows Server 2008 and setting up Windows Hyper-V, educate your IT staff to monitor and administer Hyper-V, offer expert consulting help for enhancing the protection of your virtual machines, design and validate disaster recovery processes that optimize network availability, and deliver continuing consulting and maintenance including affordable online troubleshooting and comprehensive Help Desk services.
NetApp MetroCluster Disaster Recovery Consultant Services
NetApp MetroCluster Disk Pools Consult
Progent can provide enterprise customers the services of a certified NetApp consultant to deliver remote or onsite support for NetApp's entire family of SAN storage products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod private cloud infrastructure, SnapMirror, SnapVauly continuous D2D backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore for secure IP space separation, OnCommand Unified Manager Core, plus NetApp's FAS, AFF, V-Series and N-Series storage lines. Areas of NetApp SAN technology supported by Progent include SAN dsign, hybrid-cloud deployment, virtualization, migrations, transparent patching, system management, security and compliance, high availability, and troubleshooting. Progent offers Tier 3 support to assist you to take care of problems with NetApp SAN storage deployments quickly and affordably following leading practices.
Top Flexential Colocation Center Specialist
Consultant Services Flexential Tampa Internet Data Center
Progent utilizes the Flexential Tampa data center mainly to provide private cloud hosting services. Progent has a group of IT experts based in the Tampa area, and Progent can also provide remote support from Progent's countrywide team of Microsoft-certified consultants, Cisco-certified CCIE network infrastructure engineers, CISM and CISSP-certified security consultants, Hyper-V and VMware professionals, and senior DRBC planning experts. Progent can also help your business to plan and execute a move to the Flexential data center by providing services like designing solution architecture, specifying hardware, system configuration and validation, troubleshooting, streamlining remote management, and training your IT staff.
24 Hour Two-factor Authentication On-site Support
Duo Two-factor Authentication Configuration
Progent's Duo service plans incorporate Cisco's Duo cloud technology to protect against compromised passwords through the use of two-factor authentication (2FA). Duo supports single-tap identity verification on Apple iOS, Android, and other out-of-band devices.
Microsoft Expert ISA 2004 Enterprise Edition Server Network Engineer
ISA 2004 Standard Edition Server Remote Consulting
Progent's Microsoft-certified Internet Security and Acceleration Server consultants have extensive backgrounds creating Microsoft-based security solutions for information systems with multiple locations, remote users, and mission-critical web-based applications. A Progent ISA 2004 Firewall engineer can help your small business design and deploy a configuration of ISA Server 2004 that supports your information protection requirements without limiting your productivity.
Specialist Private Cloud Hosting
Specialist Hosting for Virtual Servers
Progent's Private Cloud Hosting outsourcing provides complete hosting of a small organization's production servers in a solution that gives the maximum level of dependability and scalability and is in addition easy to migrate to any data center. Progent's Private Cloud Hosting and Management services are built upon proven virtualization techniques that allow small businesses with mixed- platform IT systems to economize significantly on the costs of capital equipment, infrastructure maintenance, and network management while achieving world-class reliability and an unprecedented degree of vendor independence.
Remote Access Consulting Services
Remote Access Technical Consultant
Cisco's security and remote connectivity technology for small to mid-size companies represent a complete array of easy-to-administer protection products to help protect your entire network infrastructure. Cisco's Virtual Private Network product family includes routers, firewalls, and Virtual Private Network solutions. Progent's expert consulting staff includes experienced engineers with Cisco's Certified Internetwork Expert and CCNP certifications who can assist your company to select Cisco VPN, Cisco RADIUS Security, and additional Cisco security solutions that fit most closely with your corporate objectives.
Consultancy Services Group Mail
Consultant Ransomware Protection
Progent's Microsoft-certified consultants have two decades of background providing e-mail and unified email/telephony solutions for businesses. Progent provides affordable Microsoft Exchange Server support services to enhance email security and virus defense, provide high availability email, and implement remote and mobile email access. Progent's Microsoft Exchange consulting and support services can assist you in designing and deploying a Microsoft Exchange update or a migration from a legacy SMPT server or older Microsoft Exchange software such as Microsoft Exchange 5.5 to Microsoft Exchange Server 2010.
Microsoft Exchange Network Consulting
Microsoft Certified Expert Remote Troubleshooting Exchange Server 2003 Upgrade
Progent's Microsoft Certified engineers offer expert support for corporate-wide implementations of Microsoft Exchange. Progent's consultants can show you how to plan multi-site Exchange rollouts or updates and can provide local technicians to help enterprises with deployments of Exchange Server 2007 in the or any region covered by Progent's consultants.
Citrix HDX Support Outsourcing
virtual Windows desktops Support and Help
Citrix offers a powerful line of platforms that provide enterprise-class manageability, expandability, and performance for virtualizing servers and for centralized distribution of Windows desktops and Windows applications. For distributing virtualized Windows desktops and applications, Citrix offers XenDesktop and XenApp. For making and managing virtual servers, Citrix has developed Citrix XenServer and Citrix Essentials for Hyper-V. Progent's Citrix-certified engineers can assist your company to evaluate the business advantages of Citrix technology and can help you design, test, deploy, optimize, and support Citrix solutions.
Technology Consulting Windows Server 2008 R2
Consultant Services Windows Server 2008 Hyper-VI
Progent's Microsoft-certified consultants can help you to calculate the benefits of Windows Server 2008 for your business, develop test systems and migration plans, install Windows Server 2008 with your network environment and workload, educate your support staff how to use new management utilities, and provide ongoing consulting and support via budget-friendly options such as Help Desk service and remote technical assistance.
ransomware data restore Consultant
Consulting Snatch ransomware hot line
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can assist you to contain the progress of an active ransomware breach. Call 800-462-8800
Fault-tolerant Data Centers Consultant Services
Consultant Services High Availability Data Center
Progent's Data Center professionals can show you how to find fault-tolerant data centers that meet the specific needs of your company. High availability co-location sites are especially appealing to small organizations due to of their affordability and convenience in comparison to taking a do-it-yourself strategy. Trying to design an on-site data center that offers even a minimum level of fault tolerance is too costly for the majority of small companies. Progent is ready to show you how to reap all the benefits of high availability data centers and fault tolerant colo sites by offering a complete range of engineering and maintenance services.
NetApp MetroCluster Troubleshooting Professionals
NetApp SAN Fabric Specialist
Progent can provide enterprise customers the help of a NetApp-certified consultant for online or onsite expertise for NetApp's entire family of SAN storage software and hardware products including ONTAP data management, MetroCluster array-based clustering, FlexPod private cloud architecture, SnapMirror data replication, SnapVault and OSSV continuous D2D backup, Virtual Storage Console (VSC) for VMware, MultiStore for storage partitioning, OnCommand Reporting and Insight analytics, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage products. Components of NetApp SAN solutions supported by Progent include system dsign, hybrid-cloud deployment, virtualization, migrations, transparent updates, storage management, security and compliance, disaster recovery, and troubleshooting. Progent offers Tier 3 support to assist you to resolve issues with NetApp SAN storage environments efficiently following leading practices.
Ubiquiti UniFi XG AP WiFi access points Technology Professional
Professional Ubiquiti UniFi switch
Progent can provide quick access to the skills of seasoned wireless specialists who can assist you to assess the benefits of Ubiquiti UniFi wireless access points for your company and help you to plan, install, manage, and debug your UniFi wireless network. Progent can also carry out a Wi-Fi site survey to help you to choose, provision, and place UniFi wireless access points for optimal signal coverage and throughput.
Top Quality Troubleshooting ProSight Duo MFA
Duo MFA and Single Sign-on Setup and Support
Progent's Duo managed services utilize Cisco's Duo cloud technology to defend against stolen passwords by using two-factor authentication. Duo supports one-tap identity verification on Apple iOS, Google Android, and other personal devices.
SCDPM 2012 and SharePoint Specialist
MCSE Expert Certified SCDPM 2012 Backup and Recovery On-site Technical Support
Progent's Microsoft-certified consultants can provide remote or onsite support to assist organizations of any size to plan, deploy, administer, and repair a backup-and-restore solution built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent can help you to migrate from older releases of Data Protection Manager or from another backup/recovery system, and Progent can optimize your Data Protection Manager deployment for onsite, cloud-based, or hybrid environments. Progent can provide occasional support for fixing particularly challenging issues, or comprehensive project management support. Progent can also assist your business to design SCDPM 2012 into a comprehensive disaster recovery strategy.
Les Kent has a 35-year track record of successful technology integration, business management, marketing, and operations. He has demonstrated a knack for creating sophisticated information technology solutions during his time as as a system designer, application developer, project manager, implementation consultant, and problem solver for small companies, new ventures, and global corporations.
Texas Computer Network Support Company
Connecticut Small Business Computer Consulting Companies
If your organization does not require emergency remote help but expects to require assistance with your information system soon, you can save time and money and ensure that the appropriate expertise will be ready when you need it by contacting a Progent sales agent and registering as a customer. For details, phone 800-993-9400 or email information@progent.com.
Technology Professional BackupAssist
Mac Backup Engineer
Progent can provide economical remote support from IT engineers skilled in a wide range of utilities and technologies that provide solutions for backing up Microsoft Windows, Apple Mac, and Linux/UNIX physical and virtual servers and workstations as well as laptops and handhelds. Progent offers consulting support for all major data protection products such as Acronis, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist Software, CrashPlan, Double-Take Backup, Mozy, Retrospect, Apple Time Machine, VMware Data Recovery, and FLARs. Progent's consultants can help you to deploy, upgrade, or maintain backup solutions for a variety of environments such as local, remote, cloud-based, or hybrid.
Professional HTML programming
Cisco and Microsoft Certified Visual Basic Development Firm
If you need assistance creating, improving, or repairing business aplications for Microsoft Windows, any version of Linux, or for the Web, Progent's expert team of program developers, relational database architects, and software project managers can help make sure you get the project done on time and within your budget. Progent's experienced software developers can provide affordable and expert online consulting for projects as simple as writing Vidual Basic scripts for Office Excel or as challenging as rolling out line-of-business database applications built on Microsoft SQL Server or MySQL.
Technical Support Services Chief Information Officer
Cisco CIO Professional
Progent can supply small businesses with an information management professional who can act as a part-time CIO. This part-time Chief Information Officer can provide strategic direction to help you deploy appropriate IT products to improve business operations so they align more closely with your corporate goals. Your business can develop and implement a well thought out IT plan without absorbing the cost of a full-time Chief Information Officer.
SQL Server 2016 and Amazon Marketplace Web Service Technical Support Services
Network Engineer SQL Server SSAS
SQL Server 2016 offers major enhancements in speed, capacity, data security, availability, mobile computing integration, and built-in BI. Innovations include PolyBase for handling SQL and NoSQ databases in one appliance for data warehousing, Jason integration, Always Encrypted mode, Mobile Reports, and centralized management of local and cloud-resident resources. Progent's Microsoft-certified consulting team can deliver online and onsite support to assist businesses of any size to deploy, manage or troubleshoot any edition of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with all core Microsoft products such as Windows Server and Hyper-V, Exchange Server 2016, SharePoint, Dynamics CRM, Skype for Business, and System Center Operations Manager.
Windows Server 2003 Professionals
Microsoft Expert Windows 2003 Troubleshooting
The experience of Progent's certified Microsoft Windows Server 2003 consulting team, with an average of over 11 years of support in Microsoft integration, assures you success in identifying the edition and configuration of Windows 2003 Server that matches most closely with your business strategy. Progent can also help you with planning, deploying, administering and troubleshooting sophisticated information technology applications based on Microsoft Windows Server 2003, and can assist your upgrade from Windows 2000 Server or Microsoft Windows NT.
Check Point Series 80 Security Consultancies
Check Point 16000 Firewalls Intrusion Detection
Progent's Check Point Software consultants can help you choose and deploy Check Point Firewall/VPN software and hardware based on Check Point Software's technology to offer an affordable and effective security defense for your corporate network. Progent can also help you integrate other Check Point products such as ZoneAlarm and Check Point Series 80 firewalls with security solutions from other suppliers and provide a single source for on-going network support, administration, training, and design services.
Ransomware Recovery Support and Integration
Nephilim ransomware protection and recovery Consultant
ProSight Active Security Monitoring is an endpoint protection (EPP) service that incorporates next generation behavior-based machine learning technology from SentinelOne to defend endpoint devices as well as physical and virtual servers against new malware assaults such as ransomware and email phishing, which easily evade traditional signature-matching AV products. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and provides a single platform to automate the complete threat progression including blocking, detection, mitigation, cleanup, and post-attack forensics. Top features include one-click rollback with Windows VSS and real-time system-wide immunization against new attacks.
Amazon EC2 endpoint Development Company
Top Rated Amazon Web Services hybrid cloud solutions Developer Firm
Progent offers affordable remote support to help businesses of any size to access Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can help you with every phase of Amazon AWS migration and troubleshooting including needs analysis, readiness assessment, system design, pilot testing, configuration, administration, performance tuning, software license management, disaster recovery mechanisms, and security and compliance.
Ekahau Sidekick Wi-Fi Network Design Computer Consultants
Help and Support Ekahau Pro Wi-Fi Network Design
Progent's Ekahau-certified Wi-Fi experts can help you to design, deploy, enhance, manage and debug a Wi-Fi network customized for your facilities. Progent offers online or onsite expertise for Ekahau Pro for predictive Wi-Fi design and Ekahau Sidekick for on-premises RF signal analysis.
Consulting Lync Server 2013 Web Apps Server
Microsoft Lync Presence Consultant
Microsoft Lync Server 2013, rebranded Skype for Business, allows businesses of all sizes to create a centrally managed and secure communications ecosystem that permits the modern Bring-Your-Own-Device computing style with IM, presence, web meetings with app sharing, as well as IP and PSTN telephony enabled for a wide range of stationary PCs and handheld clients. Progent's Microsoft-certified Lync 2013 experts and network architects can assist you to evaluate the advantages of Lync 2013, design an in-house, cloud-resident (with Microsoft Lync Online) or mixed model appropriate for your present and long-term goals, deploy Lync 2013 so as to speed up your ROI, and provide live webinar and onsite training to your management staff and end users. Progent has expertise in key pieces of a Lync 2013 deployment that include Windows Server, SQL Server and Exchange Server, and Progent can assist you to combine Lync Server 2013 with popular Microsoft 365 applications such as Outlook and PowerPoint.
Firewall patch management Consultants
Patch management Consultants
Progent's support services for patch management provide businesses of all sizes a flexible and cost-effective alternative for evaluating, validating, scheduling, implementing, and documenting software and firmware updates to your servers, endpoints scanners, infrastructure appliances like switches and wireless APs, and IoT devices like alarms and robotics.
Windows 11 Consultant Services
Support and Setup Windows 11 Training
Progent's Microsoft-certified Windows 11 consultants can provide a variety of services for Windows 11 such as cloud and hybrid solutions, mobile management, telecommuter access, data and identity security, centralized provisioning, and Help Desk support.
SCVMM Remote Support Services
SCVMM Migration Technical Support Services
Progent can help businesses of any size to adhere to best practices to configure SCVMM 2012 hosts and host groups, fabric, storage, and libraries; design, deploy, and administer private clouds, VMs, and services in SCVMM 2012; and combine SCVMM 2012 with SCOM 2012 for comprehensive monitoring. Progent can assist your business to upgrade from a legacy edition of System Center Virtual Machine Manager or from a third-party virtualization management platform, and Progent can show you how you to optimize and repair your existing SCVMM environment so you get the highest possible return on investment.
CISSP Certified Security MySQL WorkBench Contract Programming Firm
Immediate MySQL Developer Firms
Progent can provide cost-effective online access to an Oracle-certified MySQL RDBMS administrator or application programmer and can help businesses of any size to configure and manage MySQL within a reliable IT infrastructure that offers high levels of performance, scalability, and protection. Progent also has experience assisting businesses migrate applications from an Oracle environment to MySQL.
Microsoft Certified Specialists SQL Server 2019 Development
SQL Server 2019 and VMWare Network Engineer
Progent's Microsoft-certified SQL Server 2019 experts can help you to evaluate the advantages for upgrading to SQL Server 2019 and can provide fast online or on-premises access to consulting experts in solution planning and deployment, application development, database administration, and network security.
Top Ranked Cisco Meraki wireless Integration Services
Help and Support Wi-Fi Management
Progent's Wireless Consulting Services provide a fast, economical way for companies of all sizes to configure, manage, monitor and troubleshoot advanced wireless connectivity solutions. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can show you how to design and deploy appliances like Cisco's Aironet and Meraki wireless access points and wireless network controllers. For mobile email and web-based applications, Progent can help with Apple iPhones, Apple iPads, Google Androids, and Windows phones and tablets.
Ekahau Wi-Fi Network Management Online Support Services
Ekahau Wi-Fi Site Survey and Design Onsite Technical Support
Progent's Ekahau-certified Wi-Fi site design experts can assist your business to plan, install, tune, manage and troubleshoot a Wi-Fi network optimized for your building. Progent offers remote or on-premises support for Ekahau Pro for predictive Wi-Fi design, Ekahau Sidekick for on-premises RF signal measurement, Ekahau Analyzer for troubleshooting RF problems, and Ekahau Insights for monitoring the performance of multiple Wi-Fi networks.
SCOM Management Packs Technical Support Services
Information Technology Consulting Data center Monitoring
Progent's Microsoft-certified consulting experts have over 10 years of experience designing, deploying, optimizing and fixing SCOM solutions and offer companies of all sizes expert remote or onsite consulting support for Microsoft SCOM 2012. Progent can help you to design an architecture for System Center 2012 Operations Manager servers that delivers the responsiveness and resilience needed to watch over your IT resources effectively, whether your datacenters are onsite, cloud-based, or a mixed environment. Progent's SCOM consultants can also assist you to install and customize SCOM 2012 management packs according to industry best practices for monitoring network infrastructure as well as Microsoft and 3rd-party applications and services. In addition, Progent can provide fast online or onsite troubleshooting to help you to remediate critical problems uncovered by Microsoft SCOM 2012.
Microsoft Exchange Network Consultant
Exchange Server 2000 Upgrade Consultants
Progent is among the most qualified network support firms for integrating email solutions powered by Microsoft Exchange 2000. Progent specializes in helping small businesses receive the full advantages of Exchange Server 2000 under common scenarios including upgrading from Microsoft Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail system, and outsourcing your Microsoft Exchange 2000 Server support.
24-7 Windows Server 2016 and SCVMM Specialist
Windows Server 2016 Hybrid Integration Integration Services
Progent's Microsoft-certified information technology consultants can provide Windows Server 2016 migration consulting to assist organizations of any size to design and carry out a smooth upgrade to Windows Server 2016 and Windows Hyper-V 2016 using an on-premises, cloud, or hybrid deployment model. Progent can help your company to assess the value of Windows Server 2016 for your environment and can help you with any aspect of planning, deploying, administering or debugging your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can help you to benefit from the many new disaster recovery and security capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines, Credential Guard, Just In Time (JIT) Privileged Access Management, Virtual Machine load balancing, Storage Replica, plus workgroup and multi-domain clusters.
Support and Help SQL Server 2014 Delayed Durability
SQL Server 2014 Backup Encryption Integration Services
SQL Server 2014 includes significant improvements in key areas including performance, uptime, compliance, and cloud readiness. Microsoft SQL Server 2014 is the first version of Microsoft SQL Server that includes in-memory technology that operates seamlessly across all workloads including OLTP, enterprise data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver cost-effective remote and on-premises services that include planning, deployment, administration, troubleshooting, and application development services to enable businesses of any size to realize fast return from their SQL Server 2014 investment.
ProSight Data Protection Services ECHO BDR Solutions Computer Consultants
Offsite Managed Backup and Recovery Services Consultants
ProSight Data Protection Services ECHO provide small and mid-sized organizations an affordable end-to-end solution for secure backup/disaster recovery. For a low monthly cost, ProSight Data Protection Services automates your backup activities and enables fast recovery of vital data, apps and VMs that have become lost or corrupted due to component breakdowns, software glitches, natural disasters, human error, or malicious attacks such as ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, apps, system images, plus Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to an on-promises device, or to both. Progent's disaster recovery specialists can deliver advanced expertise to set up ProSight Data Protection Services to be compliant with regulatory standards like HIPAA, FINRA, and PCI and, when needed, can help you to restore your critical data.
Windows 10 Security Network Engineer
Best Windows 10 Microsoft Deployment Toolkit Engineers
Progent's Microsoft-certified consulting experts can help businesses of any size to assess Windows 10 or to migrate to Windows 10 from an older version of Microsoft Windows. Online and on-premises evaluation and upgrade services for Microsoft Windows 10 offered by Progent include Return on Investment analysis, project supervision, application and driver compatibility testing, test lab systems, Hyper-V virtualization architecture, Cloud and hybrid solutions, mobile management, teleworker connectivity, data and identity security, streamlined provisioning and administration, network optimization, wired/wireless convergence, business continuity planning, custom training for IT support staff and users, and ongoing Call Center support services.
MSP360 Backup Setup and Support
MSP360 Exchange Mailbox Backup Consultants
Progent's data protection experts can assist your company to create, implement and troubleshoot a backup solution built around MSP360 software. MSP360 enables file or image backup/restore for VMs and physical machines, supports all popular public clouds, and permits businesses to create a backup ecosystem with a minimum RTO and a granular RPO. With ProSight DPS 360 Backup, Progent can provide comprehensive monitoring and remote management of your backup environment to prevent data loss caused by human miscues, computer glitches, ill-intentioned users, and external assaults like ransomware. To read more, visit ProSight Data Protection Services 360 Backup services.
Access to External Support Databases Consulting Companies
Small Business IT Outsourcing Group Company-wide Standards for Best Practices
Progent's team of Microsoft and Cisco Certified experts average longer than a decade of hands-on industry experience, in the trenches of IT service, performing a wide range of IT projects for a large array of clients. Every Progent support professional shares a proven set of personal best practices which are incorporated into company-wide leading practices training that Progent instills in its support personnel. This ensures that you get not just expert technical skills, but also a support engineer with field-tested approaches for using technical knowledge to fix real-world IT problems quickly.
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