Small business computer networks inArizonanow have quick and economical remote technical support from Progent's qualified network security professionals to assist with critical security problems. The cost is affordable, billing is by the minute, sign-up is fast, and service is world class. Progent also offers help for complex engagements that requires the services of seasoned security engineers with top security credentials.

In case yourArizonabusiness is located away from more populated metropolitan neighborhoods such asPhoenix, Tucson, Mesa, or Glendale, the availability of local qualified network security consultants is often problematic during a crisis. This could mean a drop in income for your business, upset clients, unproductive employees, and defocused executives. By utilizing Progent, you have access to a Certified security professional who can provide help whenever you have to have it to keep your information system on line and recover your data.

Progent can assist you in your efforts to defend your information system with support services that can range from network security assessments to creating a company-wide security plan. Progent offers economical support to assist businesses of all sizes to design and maintain protected networks powered by Microsoft Windows and Cisco technology and that can include computers running UNIX, Linux, Solaris, or Apple Mac OS X operating systems as well as BYOD clients with Apple handhelds or Android or Windows Phone smart phones and tablets.

Progent can also show you how to outsource spam blocking and protection from email-borne attacks. Email Guard is Progent's email filtering and encryption solution that uses the technology of top information security vendors to deliver web-based management and comprehensive protection for your email traffic. The hybrid architecture of Progent's Email Guard integrates a Cloud Protection Layer with a local gateway appliance to provide complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne threats. ProSight Email Guard's Cloud Protection Layer serves as a preliminary barricade and keeps the vast majority of threats from making it to your network firewall. This reduces your exposure to external threats and conserves system bandwidth and storage space. ProSight Email Guard's onsite gateway device adds a deeper level of inspection for inbound email. For outgoing email, the on-premises gateway offers anti-virus and anti-spam filtering, DLP, and encryption. The on-premises gateway can also help Exchange Server to monitor and safeguard internal email traffic that stays inside your security perimeter.

Progent's certified consultants are available remotely or on premises to provide a variety of emergency or project-based network security services including:

  • Perform thorough security evaluations
  • Recuperate rapidly after virus and worm attacks
  • Configure effective firewalls
  • Implement safe methods for remote and mobile access
  • Install effective utilities for automatic defense against viruses, spam and directory harvest attacks
  • Develop a comprehensive security strategy with proactive monitoring
  • Offer outsourced Help Desk Support
  • Develop an effective network backup and disaster recovery solution built around Data Protection Manager automated backup technology
If your company has an urgent need for IT security support, go to Progent's Emergency Remote Network Help.

Progent's engineers can deliver world-class support in vital areas of computer protection that include auditing, firewalls and VPN, and advanced security consulting.

System Evaluation
Progent's certified security engineers can evaluate the strength of your existing network protection implementation by performing exhaustive remote automated analysis via advanced software tools and proven techniques. Progent's experience in administering this testing saves your company money and assures a detailed picture of gaps. The knowledge your company gains can form the foundation of a network protection strategy that can allow your network to run safely and respond rapidly to future risks.

Automated Network Vulnerability Analysis
Progent provides consulting in the use of security analysis utilities such as Microsoft's MBSA and GFI LANguard Network Security Scanner for economically performing a set of programmed network testing checks to identify possible security holes. Progent has extensive knowledge of additional security analysis utilities such as NMAP, AMAP Application Scanner, eEye Vulnerability Scanner, as well as utilities such as Metasploit Framework, Netcat, Socat, and Nikto. Progent can show you how to understand audit reports and react appropriately.

Progent can show you how to build security into your company operations, install scanning applications, define and deploy a protected network architecture, and suggest procedures to maximize the security of your network. Progent's security engineers are ready to help you set up a firewall, implement secure remote connectivity to email and business applications, and install virtual private network. Learn additional information concerning Progent's network security evaluation.

Security Inventory Scanning Packages for Small Businesses
Progent offers two ultra-affordable security inventory service packages intended to allow small businesses to get an objective security assessment from a qualified security consultant. With Progent's External Network Security Inventory Scan, a security expert administers a comprehensive examination of your IT infrastructure from beyond your company firewall to uncover potential weaknesses in the security profile you present to the public. With Progent's Internal Security Inventory Checkup, a security engineer executes a system scan from an authorized computer inside your firewall to evaluate the risk to internal attacks. The two security inventory packages are set up and executed from a secured remote site. The process is overseen by a consultant who has earned top security accreditations and who generates a report that summarizes and analyzes the data captured by the scan and proposes practical improvements if appropriate.

Stealth Penetration Analysis Consulting
Stealth intrusion checking is an important component of any serious IT system security strategy. Progentís security experts can run extensive penetration tests without the awareness of your organization's internal network support staff. Unannounced penetration checking uncovers whether current security monitoring tools such as intrusion detection warnings and event log analysis are properly configured and consistently monitored. Find out additional information concerning Progent's network security penetration analysis support services.

Firewall and Virtual Private Network Support
Progent's expertise in security solutions encompasses extensive field work with leading firewalls and Virtual Private Network (VPN) technology from multiple vendors including Cisco, Microsoft, and CheckPoint. Progent offers the support of engineers with important industry accreditations including Cisco Certified Internetwork Expert and Microsoft MCSE.

Cisco ASA 5500-X Firewalls with Firepower, ASA 5500 Series Firewalls, and PIX 500 Security Appliances Integration and Debugging
The new Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services deliver substantially more performance than Cisco's previous firewalls and have superseded the ASA 5500 and PIX 500 firewalls for new deployments. After Cisco's acquisition of Sourcefire, the whole family of Cisco ASA 5500-X firewalls can be provisioned to support Firepower Services, built on Sourcefire's Snort product, which is the world's most popular network intrusion protection system. Firepower services bring enhanced features such as advanced malware protection (AMP), URL filtering, dynamic threat analytics, and automation. Progent's Cisco-premier CCIE network consultants can help you to maintain your existing PIX or ASA 5500 security appliances or migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent's consultants offer online and on-premises support for ASA 5500-X firewalls with Firepower Services and can help your organization to plan, integrate, optimize, manage and debug firewall solutions based on Cisco ASA 5500-X firewalls with Firepower Services. See more details about Cisco ASA Firewalls with Firepower configuration and debugging services.

Cisco Network Security and Virtual Private Network Engineering Expertise
Cisco's network security and offsite access products offer a full line of manageable security products to help protect your wired and wireless network infrastructure. Cisco's VPN product family includes switches, firewalls, intrusion detection devices and VPN appliances. Progent's professional staff of consultants includes experienced specialists with Cisco's Certified Internetwork Expert and Cisco Certified Network Professional qualifications who can help your business to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, and additional Cisco security solutions that align best with your business objectives. Read additional information concerning Progent's Consulting Services for Cisco Security Technology and VPN Appliances.

Support Services for Other Firewall and Virtual Private Network Technology
Progent provides small and mid-size businesses expert support for Intrusion Protection Systems and IPsec VPN technology from major firewall and Virtual Private Network security companies including WatchGuard, Juniper, and SonicWall. Progent can show you how to create a comprehensive security strategy and choose appropriate products from multiple vendors to support your security goals while sticking within your spending restraints.

Progent's Flat-rate Managed Services for Information Assurance
Progent's low-cost ProSight family of outsourced network management services is intended to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all aspects of information assurance and compliance. Managed services available from Progent include:

ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Recovery
ProSight Active Security Monitoring is an endpoint protection service that utilizes next generation behavior machine learning tools to guard endpoints as well as servers and VMs against new malware attacks like ransomware and file-less exploits, which easily escape traditional signature-based AV products. ProSight ASM protects on-premises and cloud-based resources and offers a unified platform to manage the complete threat progression including protection, detection, containment, cleanup, and forensics. Top features include single-click rollback using Windows VSS and real-time network-wide immunization against newly discovered threats. Learn more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense.

ProSight Enhanced Security Protection: Unified Endpoint Security
ProSight Enhanced Security Protection (ESP) managed services deliver ultra-affordable multi-layer protection for physical servers and virtual machines, workstations, mobile devices, and Exchange Server. ProSight ESP uses adaptive security and advanced heuristics for continuously monitoring and responding to cyber threats from all vectors. ProSight ESP offers firewall protection, intrusion alarms, endpoint management, and web filtering through leading-edge tools packaged within one agent accessible from a single console. Progent's security and virtualization experts can help you to design and configure a ProSight ESP deployment that addresses your company's specific requirements and that helps you demonstrate compliance with legal and industry information security standards. Progent will assist you specify and implement policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alarms that call for immediate action. Progent can also assist you to install and test a backup and disaster recovery solution such as ProSight Data Protection Services so you can recover rapidly from a potentially disastrous security attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Microsoft Exchange email filtering.

ProSight Data Protection Services: Managed Cloud Backup and Recovery
ProSight Data Protection Services from Progent offer small and medium-sized businesses an affordable and fully managed service for reliable backup/disaster recovery. Available at a low monthly rate, ProSight DPS automates your backup processes and enables fast restoration of vital data, applications and VMs that have become lost or damaged due to hardware breakdowns, software bugs, disasters, human mistakes, or malicious attacks such as ransomware. ProSight DPS can help you back up, recover and restore files, folders, apps, system images, as well as Hyper-V and VMware images/. Important data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's backup and recovery consultants can provide advanced expertise to set up ProSight Data Protection Services to to comply with government and industry regulatory requirements such as HIPAA, FINRA, and PCI and, whenever necessary, can help you to recover your business-critical data. Find out more about ProSight DPS Managed Backup.

ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam filtering service that uses the infrastructure of leading information security companies to provide web-based control and world-class protection for your email traffic. The hybrid structure of Email Guard combines cloud-based filtering with an on-premises security gateway device to offer advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne malware. Email Guard's cloud filter serves as a first line of defense and blocks most unwanted email from making it to your security perimeter. This reduces your vulnerability to external attacks and conserves network bandwidth and storage space. Email Guard's onsite security gateway appliance adds a deeper level of inspection for inbound email. For outgoing email, the local security gateway offers anti-virus and anti-spam protection, protection against data leaks, and email encryption. The on-premises gateway can also help Microsoft Exchange Server to track and protect internal email that stays inside your security perimeter. For more information, see Email Guard spam and content filtering.

ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
With Progent's ProSight Virtual Hosting service, a small business can have its critical servers and apps hosted in a protected fault tolerant data center on a high-performance virtual machine host set up and managed by Progent's network support experts. Under Progent's ProSight Virtual Hosting model, the customer retains ownership of the data, the operating system platforms, and the apps. Because the environment is virtualized, it can be ported easily to a different hosting solution without a lengthy and technically risky configuration process. With ProSight Virtual Hosting, you are not locked into one hosting service. Learn more details about ProSight Virtual Hosting services.

ProSight IT Asset Management: IT Documentation and Password Management
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, update, find and safeguard information related to your IT infrastructure, processes, applications, and services. You can quickly locate passwords or serial numbers and be warned automatically about upcoming expirations of SSLs or warranties. By cleaning up and organizing your IT infrastructure documentation, you can eliminate as much as 50% of time spent looking for critical information about your IT network. ProSight IT Asset Management features a common repository for holding and sharing all documents related to managing your business network such as recommended procedures and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and associating IT information. Whether youíre planning improvements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the knowledge you need the instant you need it. Learn more about Progent's ProSight IT Asset Management service.

Certified Security Design
Any business ought to develop a thoroughly considered security program that includes both preventive procedures and response planning. The pre-attack plan is a set of mechanisms designed to minimize security weaknesses. The post-attack strategy assists your company's security engineers to evaluate the impact caused by a security penetration, fix the network, record the event, and get the IT network restored as soon as feasible.

Progent's certified IT security engineers can to help you to perform a full risk evaluation and create a company-wide security plan to implement security policies and controls to mitigate ongoing attacks and dangers.

CISM Qualified Network Security Consulting Services
The Certified Information Security Manager (CISM) organization describes the basic competencies and global standards of performance that IT security professionals are expected to learn. It gives executive management the confidence that those who have earned their CISM credential possess the experience and knowledge to provide effective security administration and support services. Progent can provide the support of CISM Certified security consultants to help companies with:

  • Network Security Strategies
  • Risk Analysis
  • Network Security Implementation Management
  • Information Security Management
  • Recovery Management
Read additional information concerning Progent's CISM Certified Information Security Support Professionals.

CISSP Accredited Security Engineering Support
CISSP recognizes expertise with a global standard for network security. ANSI has awarded the CISSP credential accreditation in the field of data security stipulated by ISO 17024. Progent can provide the services of security experts who have qualified for CISSP certification. Progent can give you access to a CISSP-certified professional to help your business in a broad range of security areas such as:

  • Security Management Procedures
  • Security Infrastructure and Models
  • Access Management Solutions and Methodology
  • Software Development Security
  • Secure Operations
  • Physical Security
  • Encryption/Decryption Mechanisms
  • Telecommunications, LAN and WAN Security
  • Disaster Recovery Planning
Find out additional details about Progent's CISSP Accredited Cybersecurity Support Professionals.

CISSP-ISSAP Accredited Secure IT Architecture Engineering Support
Progent's CISSP-ISSAP Premier network architecture professionals are experts who have been awarded ISSAP Certification through thorough testing and extensive work with network security design. The Information System Security Architecture Professional (ISSAP) certification indicates proven competence in the more challenging demands of information system security architecture bounded by the wider field of information security expertise needed for CISSP certification. Progent's ISSAP-premier security consultants can assist your business with all phases of secure network architecture including.

  • Access Management Mechanisms and Methodologies
  • Phone System and Network Infrastructure Security
  • Encryption/Decryption Options
  • Needs Evaluation and Security Standards
  • Business Continuity Planning (BCP) and Disaster Recovery Planning
  • Hardware Security
Find out additional information about Progent's ISSAP Certified Secure Information System Architecture Engineering Expertise.

CISA Accredited IS Security Auditing Consulting Support
The Certified Information Systems Auditor credential is a prestigious achievement that signifies mastery in network security auditing. Certified by the American National Standards Institute (ANSI), the CISA accreditation has consultants undergo a comprehensive examination given by the ISACA international professional group. Progent's CISA-qualified network security audit specialists are available to help your IT organization in the areas of:

  • IS Audit Services
  • IT Enforcement
  • Systems and Architecture Lifecycle Planning
  • Information Technology Service Delivery
  • Safeguarding Data Assets
  • Disaster Recovery Preparedness
Find out additional information about Progent's CISA Certified Security Auditing Consulting Expertise.

Certified in Risk and Information Systems Control (CRISC) Experts
The Certified in Risk and Information Systems Control (CRISC) certification program was initiated by ISACA to validate a consultant's skills to design, deploy, and support IS controls to mitigate risk. Progent offers the expertise of a CRISC-certified engineer to help your company to create and execute a business continuity plan that follows leading practices promoted by CRISC and geared to align with your organization's risk tolerance, business goals, and budgetary guidelines. Progent's CRISC-certified IT risk mitigation consultants offer a variety of risk identification services such as:

  • Gather data and study documentation to identify significant vulnerabilities
  • Inventory statutory, industry, and business requirements and organizational standards related to your network to determine their potential impact on your strategic goals
  • Point out possible threats for your operational processes to help in analyzing your corporate risk
  • Create a risk awareness initiative and provide seminars to ensure your stakeholders appreciate IS risk so they can contribute to your risk management process
  • Connect identified risk vectors to related operational processes to help assign risk ownership
  • Validate risk tolerance with executive leadership and key stakeholders to make sure they match
Read the details concerning Progent's CRISC Risk Management Consultants.

GIAC Accredited IS Security Consulting Assistance
GIAC (Global Information Assurance Certification) was founded in 1999 to certify the knowledge of information technology security engineers. GIAC's goal is to assure that an accredited security consultant has the skills necessary to deliver services in key categories of network, information, and software security. GIAC certifications are acknowledged by businesses and institutions throughout the world including and the U.S. National Security Agency. Progent's GIAC-qualified network security audit consultants can assist your company with:

Read more details about Progent's GIAC Information Assurance Support.

Talk to a Certified Security Expert
To see how you can access a certified security consultant for remote or on-premises expertise in Arizona, phone 1-800-993-9400 or visit Remote Computer Support.



An index of content::

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    Progent's Microsoft-certified consultants can help businesses of all sizes to evaluate Windows 10 or to upgrade to Windows 10 from an earlier version of Microsoft Windows. Remote and onsite evaluation and migration services for Windows 10 provided by Progent include ROI estimates, project coordination, application compatibility testing, pilot systems, virtualization strategies, Cloud integration, mobile management and synchronization, teleworker connectivity, data and identity security, streamlined provisioning and management, network infrastructure optimization, wired/wireless convergence, disaster recovery planning, webinar training for IT support staff and users, and ongoing Call Center support services.

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    Microsoft Windows Server 2008 represents an important advance in making IT systems more protected and available, simpler to virtualize and manage, higher performing, and able to provide a better environment for web publishing. Progent can assist your business get the most from the improvements incorporated into Microsoft Windows Server 2008 by delivering Microsoft-certified consulting, support, training, staffing, monitoring, and security engineering services.

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    Progent can assist you to utilize Cisco's infrastructure products to build a solid basis for your onsite, cloud-centric, or hybrid-cloud data center and improve operations in key areas such as hardware utilization, security and compliance, manageability, availability, and disaster recovery.

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    Small to mid-sized companies can now enjoy all the benefits of Operations Manager 2007 and in addition have quick access to Progentís Microsoft Certified network support professionals. With Progent's economically priced network service packages, small and midsize businesses can select a basic Microsoft System Center Operations Manager-based co-sourcing service program with network monitoring, reporting, Help Desk and online service or a comprehensive 24x7 outsourcing solution. Progent supports System Center Operations Manager 2007 to provide small business information systems world-class availability, protection, and productivity.

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    Progent's Mac experts can support the creative aspect of Mac environments by offering help services and education in graphics, sound, and motion video. Progent's consultants can provide expertise in a range of Mac programs including Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with special jobs such as capturing or digitizing audio or video or setting up an audio/video production studio.

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    Dynamics GP 2010 financial software is a full-featured business management platform that unifies data and processes across your company, interfaces seamlessly with other solutions, and brings together employees, clients and suppliers regardless of time or location. Created for small to mid-size companies, Microsoft Dynamics GP 2010 and Dynamics GP Release 10.0 deliver functionality for financials, management reporting, project management, inventory and order control, eCommerce, human resource management, CRM, field service, manufacturing, retail management, and online business services. Progent can help you install and manage a robust, secure server and network infrastructure to support Microsoft Great Plains, and can give you access to expert Great Plains professionals to help your business benefit from the full power of Dynamics GP/Great Plains 2010.

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    Progentís IT outsourcing services provide affordable network support for small organizations. Whether it includes planning system architecture, setting up an internal Help Desk or outsourcing a one, deploying an updated email system, monitoring your system, or creating a web-based eCommerce solution, outsourcing your network engineering services can reduce costs and eliminate risks, permitting IT support budgets to increase in a more moderate and manageable manner than is possible by assembling a large, all-purpose in-house network support organization. Progentís Outsourcing White Paper and datasheets explain how Progent can help you build a secure and robust system foundation for your critical business software based on Microsoft Windows such as Microsoft Office XP, Microsoft Office 2003, and Office 2000.

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    Progent can help businesses of any size to adhere to best practices to set up SCVMM 2012 hosts and host groups, networking, storage systems, and libraries; design, integrate, and administer private clouds, virtual machines, and VMM services in SCVMM 2012; and combine SCVMM 2012 with SCOM 2012 for comprehensive reporting. Progent can assist you to upgrade from a legacy release of System Center Virtual Machine Manager or from another management system, and Progent can help you to enhance and repair your current SCVMM 2012 environment to make sure you realize the highest possible return on investment.

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    Progent's certified Office and Office 365 consultants can help businesses to incorporate Microsoft Office desktop and Microsoft Office 365 apps including Office Excel, Word, PowerPoint, Microsoft Outlook, Access, Project and Publisher into a seamless solution that provides quick return on investment and promotes better business results. Progent can help you to interface Office or Office 365 apps with one another and with other core Microsoft platforms including SharePoint Server, Microsoft Exchange Server and Microsoft SQL Server deployed on-premises or in the cloud. Progent's consultants can also help you to resolve compatibility issues between various releases of Office and can provide live online instruction to individuals or groups.

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    Progentís IT outsourcing services offer economical computer support for mid-size businesses. Whether it involves planning system architecture, creating an internal Help Desk or outsourcing a one, rolling out a new e-mail system, monitoring your network, or developing an on-line business application, outsourcing your network technical services can reduce costs and minimize risks, permitting IT support budgets to grow in a more linear and manageable manner than is feasible by amassing a large, all-purpose internal IT staff. Progentís Outsourcing White Paper and flyers tell you how Progent can help you build a secure and highly available network foundation for your vital Windows-based applications such as Windows 2008, Microsoft Exchange Server 2007, and SQL Server 2008.

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    For medium-size companies looking for IT support, Progent offers a variety of alternatives such as local help, on-line support, off-site Help Desk, round-the-clock support with automatic network monitoring, temporary staff augmentation, business relocation services, software development, and expert consultation. For midsize businesses in California or other regions serviced by Progent's onsite consultants, Progent provides professional in-person support for solving network problems quickly and affordably.

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    For large organizations, Progent can supplement in-house network support staffs by offering extensive experience in supporting critical Microsoft and Cisco technologies. Progent's certified professionals offer Enterprise Active Directory consulting, Exchange Server 2010 support, SharePoint experience, and Microsoft SQL Server help. For the nationwide or worldwide businesses with branch offices, Progent can act as a seamless local extension of enterprise IT management. Progentís enterprise consulting services include corporate-wide security, online branch office support, network design, Sarbanes Oxley compliance, project management, and world-class service for multiple location network environments based on Enterprise Windows. Progent can provide field engineers and specialists to help with a site move or branch move, or a network architect to assist with setting up or using an Internet Data Center or co-location site.

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    Lync Server 2010 supports IM, Real Presence, audio and video conferencing, desktop collaboration, as well as IP-based and traditional PSTN voice communication. Microsoft Lync 2010 can extend the capability of Exchange Server, SharePoint Server and Office or cloud-based Office 365 and streamlines administration via integration with Active Directory. Lync 2010 can also reduce expenses by eliminating Voice-over-IP hardware and subscription services, PBX systems, or conventional video conferencing technology. Progent's Microsoft-certified IM and Presence consultants offer online and on-premises support to help you to manage and troubleshoot your existing Lync Server 2010 environment or assess the advantages of upgrading from Lync Server 2010 to Skype for Business, which is Microsoft's renamed and revamped version of the product family. Progent can also assist you to design and carry out a smooth Skype for Business migration.

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    Progent's Microsoft-certified engineers can help you plan, document, carry out, administer, and troubleshoot a system-wide move to 64-bit server and client OS software and business applications. Progent can help you test your 64-bit infrastructure to make sure it handles all of the important 32-bit programs which you intend to keep as well as the latest 64-bit versions of software you plan to run.

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    Progent's Cisco-certified CCIE network experts can assist your business to set up, manage, upgrade and debug Cisco network products. Progent offers Cisco, Meraki and Nexus switch consulting, ASA firewall expertise, Meraki and Aironet Wi-Fi access point consulting, Cisco VoIP phone consulting, and CUCM/CallManager software expertise.


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