Arizona UNIX, Linux, Sun Solaris, Apple macOS and OS X Help
Online Service from a
Linux/UNIX Engineer
If your company IT network is in Arizona you now have fast remote help from a UNIX or Cisco CCIE support specialist to resolve urgent issues affecting your computer network. Progent retains among the most extensive groups of UNIX and Cisco CCIE consultants available online of any independent service firm in the U.S. The cost is competitive, billing is by the minute, engagement is immediate, and support is unbeatable.
In case your Arizona business is based away from larger urban neighborhoods like Phoenix, Tucson, Mesa, or Glendale, support from UNIX, Linux, Solaris, or Apple Mac OS X or CCIE-certified engineers could be limited when there's an urgent situation. This can result in lost revenue for your company, angry customers, idle workers, and defocused management. By calling Progent, you can get in touch with a Premier professional ready to provide expertise whenever you require it to get your computer network on line.
Because Progent charges for online support on a per-minute basis, your company owes exclusively for services delivered. Progent asks for no service activation surcharge. Some online support firms apply substantial minimum fees or charge for each fifteen minutes or longer. Progent's by-the-minute granularity and straightforward billing mechanism eliminate large invoices for quick fixes.
If your Arizona business needs online help for UNIX/Linux, Solaris, Apple macOS and OS X or Cisco technology, visit Progent's remote help, call
Why is Progent's Online Technical Support Services Unique?
Progent's seasoned staff of remote support engineers possesses a wide array of world-class information technology knowledge. This allows Progent's remote technical support experts to deal successfully with the most challenging technical problems faster than is feasible with ordinary independent support organizations or with the internal support resources usually available to smaller businesses. Progent has developed the technology and experience to fix problems economically in a wide variety of network environments that feature mixtures of UNIX/Linux, Sun Solaris, macOS and OS X, Microsoft Windows, and Cisco technologies. (Refer to Progent's client testimonials.)
Progent's UNIX/Linux, Solaris, Apple macOS and OS X, and CISCO CCIE service specialists have earned major certifications including Sun Certified Network Administrator, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician, Apple ACSA, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's online service team members also have a variety of high-level Cisco credentials including Cisco Certified Internet Expert (CCIE) in Routing/Switching, Security, and Voice, plus Cisco Certified CCNP, Network Associate, Security Professional (CCSP), CCVP, and Design Associate.
In order to help companies who run environments based on a mix of UNIX/Linux, Apple macOS and OS X, and Microsoft Windows technology, Progent's online service team can provide the help of engineers who hold prestigious Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician, and Application Developer (MCAD). To provide advanced security expertise, Progent offers online support from engineers who have earned recognized security credentials including CISM Engineers, CISSP specialists, and Information System Security Architecture Professional (ISSAP) engineers. The range of Progent's technical knowledge combined with Progent's team-oriented approach to repairing technical problems allows trouble ticket escalation, when called for, to experts with relevant background to deal with unusually tough jobs. This accelerates resolutions of emergency problems, prevents network downtime, and minimizes technical support invoices.
For companies in the state of Arizona, Progent offers fast remote communication with a UNIX, Linux, Sun Solaris, macOS or OS X specialist for critical help to troubleshoot information system problems that are damaging business productivity but are not within the experience of your local computer maintenance organization. Progent's UNIX, Linux, Solaris, macOS and OS X, and Cisco CCIE-Certified service team can interface with your system via the latest remote support tools that allow them to deliver rapid and economical evaluation and remediation of critical IT issues.
Troubleshooting Services Progent's Online Support Experts Can Offer Your Arizona Business
Progent network consultants are qualified to deliver expert help for a comprehensive set of UNIX, Apple Mac, Cisco, and Windows solutions including:
Online Expertise for UNIX, Linux, Solaris, and macOS and OS X Systems
Progent's UNIX/Linux, Sun Solaris, and Apple macOS and OS X online network support team can help Arizona companies to maintain a large assortment of IT products and technologies including system architecture, messaging support, security consulting for computer systems and business operations, Microsoft Windows integration with UNIX, Linux, Sun Solaris, or Apple macOS and OS X platforms, virtual server options for processor economization and centralized administration, and migration from legacy applications to contemporary solutions based on updated versions of UNIX, Linux, Solaris, Apple macOS and OS X, or MS Windows.
Progent's service professionals offer remote technical help for systems based on leading derivatives of the UNIX platform including: Apple macOS and OS X, Sun Solaris, IBM AIX Open UNIX, HP-UX, BSD, SCO UNIX and Silicon Graphics IRIX or common Linux platforms such as RedHat Linux, SUSE, Debian GNU/Linux and Slackware Linux.
Cisco Network Architecture and Security Technology
Progent leads the network support arena for providing immediate and affordable communication with Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are elite network professionals who earn this rare credential by passing strenuous examinations given by Cisco. Usually Cisco CCIEs work for large corporations or nationwide Internet service providers, and as a result their expertise is not readily available to the general public.
Progent is one of the rare computer support firms that ensures that CCIEs stay available to assist small and medium sized organizations. In addition, Progent facilitates fast communication with a CCIE by phone so your company can receive immediate assistance for urgent system issues that are disrupting your productivity but are not within the experience of your usual IT maintenance personnel. Progent's CCIE consultants can connect to your system using sophisticated on-line support tools in order to perform quick and economical analysis and resolution of urgent system problems. To see more information on Progent's expertise in Cisco infrastructure, refer to Cisco Network Engineering Services.
Microsoft Certified Partner for Remote Consulting for Microsoft Windows
Progent's Microsoft-expert online service engineers can deliver computer repair and consulting assistance for the complete line of Microsoft server platforms. Progent is a Microsoft Certified Partner and can provide your company the assistance of consulting professionals who can assist your company with a wide range of technology expertise such as
Windows Server 2022 planning and migration services, Microsoft Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 consulting,
MS Exchange 2019 Server deployment,
MS Exchange 2016 Server migration, Exchange Server 2013 configuration,
SharePoint 2019 planning and deployment,
SharePoint 2016 migration consulting,
Microsoft Teams consulting,
Microsoft Skype for Business Server configuration consulting and Lync Server maintenance, Microsoft Forefront Threat Management Gateway management and ISA Server 2006 migration, Microsoft SQL Server 2019 integration expertise, MS SQL Server 2017 consulting,
SQL Server 2016 integration and programming, and SQL Server 2014 consulting,
System Center 2016 Operations Manager hybrid cloud monitoring and analytics,
Microsoft System Center 2012 Operations Manager (SCOM 2012) network monitoring,
Project Server and Server Online planning,
SBS Server support, and
Windows Essentials cloud integration.
Certified Network Security Specialists
Progent offers you the services of qualified CISM, CISSP and ISSAP security consultants who can deliver a variety of system protection services to bolster the resistance of your UNIX/Linux, Solaris, or macOS and OS X environment against internal or external threats or assist you to recuperate promptly from a breach. Security services offered by Progent include: in depth security evaluation utilizing technologies such as GFI LANguard Network Security Scanner, EEYE Vulnerability Scanner, and utilities from Metasploit and Netcat; fast recuperation from malicious assaults; setting up firewalls; establishing safe architectures for off-site and mobile connectivity; protecting your messaging infrastructure against spam and directory harvest attacks; and offering continual proactive monitoring. For additional information concerning Progent's security services for small and midsize companies, see Progent's Consulting Expertise for System Security.
Applications Services: Online Classes, Custom Development, Troubleshooting
Progent's Mac technology experts can support the creative aspect of Macintosh environments by offering help services and education in imaging, audio, and motion video. Progent's consultants offer expertise in a variety of Apple Mac applications including Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific projects such as scanning or digitizing audio or video or configuring an audio/video production facility.
Progent's Application Experts Group offers in-depth consulting expertise and training in special application areas such as ERP, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also can provide expertise, customization, and training for familiar Microsoft business applications including Microsoft CRM, Office Project, MS Office Word, and Office Excel. To learn more about Progent's expertise, custom programming, and training offerings for UNIX, Linux, Solaris, Apple macOS and OS X, or Microsoft applications, see Progent's Applications Experts Services.
Help Desk Service and Outsourcing Options
Progent provides a variety of service offerings for Help Desk services that include UNIX, Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Services, Virtual Help Desk Services, and Call Center Operations Consulting and Staffing.
Progent is a Microsoft-Certified Partner and has a large roster of Cisco-authorized network infrastructure specialists. Progent's Call Center staff of seasoned UNIX, Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft experts are ready to give your clients convenient access to a reliable support team with extensive background in telephone-based support and remote access troubleshooting for small and midsize business information systems. Progent's focus is on earning the Help Desk Call Center a respected image as a significant driver of company success, and Progent's goal is to fix and not merely document problems. To find out more concerning Progent's Call Center service and outsourcing, see Progent's Help Desk Support.
Progent's Online Support Technologies
Progent has developed an arsenal of optimized tools, refined during many years of use, dedicated to allowing the highest standard of service for delivering remote engineering support and repair for small and medium-size business IT systems. Progent provides secure Virtual Private Network support for gateways from multiple popular vendors such as Microsoft, Cisco, Sonicwall and Checkpoint. Secure VPN online connectivity permits the consultants of Progent's Technical Response Center to connect to your environment without breaching system security.
Progent's advanced customer support database application keeps extensive records of all service provided to Progent's clients. Every active Progent staff engineer has the benefit of the specifics of support rendered to each client by any staff member. This archive of trouble tickets and resolutions is organized as an easily searchable internal database that allows Progent's online technical professionals to share their experiences company-wide to ensure that the value of Progent's support services grows daily. Progent's certifications with major vendors including Cisco and Microsoft permit access to other extensive support databases and to vendors' in-house engineering personnel that enable Progent's online service specialists to arrive at the best solutions promptly.
Get in Touch with a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Technical Assistance Expert ImmediatelyTo find out how you can get in touch with a UNIX, Linux, Solaris, macOS or OS X engineer or a Cisco CCIE for urgent online consulting support in Arizona, call
An index of content::
NinjaOne Server RMM Computer Engineer
Top Rated Specialist NinjaOne Automated Server Monitoring
A centerpiece of Progent's Network Operations Center (NOC) is its effective incorporation of NinjaOne RMM, a comprehensive RMM platform which facilitates automated alerts and rapid incident response.
Technical Support Services Firewall Security
IPsec VPN Protect
Progent offers companies of any size expert support for Intrusion Protection Systems and IPsec VPN products from leading firewall and Virtual Private Network security companies including Palo Alto Networks, WatchGuard, Juniper Networks, Fortinet, and SonicWall. Progent can help you create a comprehensive security plan and choose appropriate products from a variety of suppliers to support your security objectives while staying within your budget limits.
Remote Management Consulting
Remote Server Management Consultant
Remote server management cards give IT managers complete control of a server without the requirement for a personal visit. Through remote management cards, all console screen information plus keyboard and mouse operations are transferred to an off-site session to an IT expert who can be situated anywhere with Internet access. Progent's Microsoft and Cisco authorized consultants can help you to plan, implement, and manage a fault-tolerant business network that incorporates remote management cards and Progent can utilize these remote management cards to deliver low-cost off-site technical assistance. Progent has experience with a variety of remote management cards such as Aten IP9001 remote server management cards, American Megatrends remote server management cards, Dell DRAC cards, HP Lights-Out remote management cards, and Peppercon eRIC remote management cards.
Windows 2008 Cluster Server Support
Microsoft Windows 2008 Cluster Server On-site Support
The cluster technology incorporated into the high-end editions of MS Windows Server 2008 is radically re-engineered to simplify the installation, configuration, and maintenance of clusters that provide improved levels of system availability, protection, efficiency, and versatility. New or enhanced features include cluster verification, easier configuration and deployment, unified cluster administration, new cluster infrastructure for maximum availability, hardened protection and quorum models, fewer failure points, greater disk and RAM capacity, and improvements for multi-site clusters. Progent's Microsoft-certified consultants can assist you assess the business benefits of failover clusters, design and execute an installation, train your IT personnel to manage your failover clusters, deliver continuing consulting and technical help services, and produce and validate a disaster recovery procedure.
Online Consulting MSP360 GSuite Backup
Biggest MSP360 Backup Network Consultants
Progent can assist you to create, implement and administer a backupup/restore plan based on MSP360 Backup software to protect your assets residing on any major public cloud. Progent offers end-to-end monitoring and remote management to prevent data loss resulting from human miscues, software errors, ill-intentioned insiders, and external assaults like ransomware.
24x7 Android VPN Technical Consultant
Remote Android and Cisco ASA firewall integration Onsite Technical Support
Progent's veteran team of network consultants and subject matter experts have years of experience delivering remote and on-premises support for organizations of all sizes who want to integrate Android phones and tablets into their information systems so that mobile clients can work together while on the go. Progent offers the range of know-how to solve technical issues that span multiple manufacturers and that represent a mix of older and up-to-date information technology. Progent offers budget-friendly online expertise to help you with any aspect of designing, implementing, managing and troubleshooting your BYOD solution. Progent can deliver occasional support to help you to handle especially challenging technical problems, or Progent can provide outsourced or co-sourced project management support to help you complete strategic network initiatives on time and on budget. Progent can assist with on-premises, cloud-based, or hybrid networks and offers support for all major operating systems, apps, management utilities and hardware infrastructure. Progent also can provide specialized group or one-on-one classes to show you how to manage and use Android phones and tablets to maximize their business value.
Ubiquiti UniFi Security Gateway Consultant
Ubiquiti UniFi Controller management Specialists
Ubiquiti's UniFi family of Wi-Fi products includes indoor and outdoor Wi-Fi access points, WiFi 6/6E and WiFi 7 APs, security gateways, managed switches, IP phones, and cameras. Progent can provide the expertise of seasoned Wi-Fi consultants who can help you to determine the benefits of Ubiquiti's UniFi products for your environment and assist you to plan, install, manage, and troubleshoot your UniFi solution.
Colbolt Linux Technical Support Services
24 Hour Fedora Linux Network Engineer
Progent's Linux support services offer small companies and developers help with administering and maintaining Linux systems that coexist with Microsoft-powered technology. Progent offers your organization contact with Linux experts, support professionals certified by Microsoft and Cisco, and security experts with CISM and CISA credentials. This wide range of expertise offers you a convenient single consulting firm to show you how to build and maintain a secure and reliable mixed-platform connectivity and communications infrastructure that allows Linux and Microsoft interoperability by combining MS Windows with leading Linux derivatives such as RedHat, SUSE, CentOS, Ubuntu Linux, PCLOS, fedora, Gentoo Linux, Mandrake, Debian-GNU, and Slackware Linux.
Microsoft Configuration Manager 2016 Technical Consultant
SCCM 2016 Software Inventory Remote Technical Support
Configuration Manager 2016 automates software deployment at scale, simplifies compliance settings management, inventories network resources, guards against corporate data leakage, performs health reporting, enables secure self service, and delivers a common control mechanism for managing mixed-operating system ecosystems running on-premises, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Azure cloud specialists can assist businesses of any size with any facet of designing, implementing, using and troubleshooting a SCCM 2016 deployment for on-premises, cloud, or hybrid networks.
Consulting ransomware rebuild
Netwalker ransomware hot line Specialists
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can assist your business to contain the spread of an ongoing ransomware breach. Call 800-462-8800
Microsoft Dynamics GP Integration Services
Microsoft GP/Great Plains IT Consultant
Progent's Microsoft certified consultants provide a variety of support services for Dynamics GP. Dynamics GP is a Microsoft financial package and corporate management solution built, like all Microsoft accounting tools, on the scalable and popular foundation of Microsoft Windows technology. Dynamics GP 2010, the most recent edition of Microsoft accounting software in the Dynamics GP/Great Plains line, offers a cost-effective solution for controlling and combining accounting, e-commerce, supply chain, manufacturing, project accounting, field service, CRM, and human resources. Microsoft Dynamics GP/Great Plains is easy to deploy and configure, and with its segmented design you can license only the functions you currently require, with the option to expand users and enlarge capabilities in the future. Progent's Microsoft Dynamics GP/Great Plains Software consulting experts can show you how to install, customize and manage Microsoft Dynamics GP/Great Plains 2010 and also older versions of Dynamics GP.
Remote Phobos ransomware hot line Specialists
Snatch ransomware hot line Consulting Services
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can help you to halt the spread of an active ransomware breach. Call 800-462-8800
Microsoft Teams PSTN Gateway Consult
Specialists Microsoft Teams DLP
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SCCM Hybrid Integration Remote Support Services
SCCM Site Hierarchy Computer Consultant
Configuration Manager automates software deployment across multiple sites, centralizes compliance settings management, inventories network resources, protects against company data leakage, performs network health reporting, allows safe self service, and offers a common point of control for administering multi-operating system ecosystems running on-premises, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified SCCM consultants and Microsoft Azure cloud experts can assist businesses of any size with any aspect of designing, implementing, operating and troubleshooting a SCCM deployment for on-premises, cloud-based, or hybrid environments.
Windows Training
Windows One-On-One Training
Progent practices knowledge transfer from Progent's support experts to clients. By teaching clients to deal with problems that are within their scope, Progent is able to focus on providing hard-to-find skills where Progent has few competitors. Mid-size companies who utilize familiar independent consultants or who maintain internal support staffs benefit when Progent transfers information about critical technology and proven processes to make their IT environments more robust, secure, and efficient.
Integration MS SQL Server
Cybersecurity Group MS SQL
Microsoft SQL Server 2000 is a complete, web-aware database and data analysis solution that enables the rapid development of cutting-edge enterprise-class applications that can give your business a significant competitive edge. SQL Server features core support for XML and the capability to communicate across the Internet and outside the firewall. The knowledge and experience of Progent's certified SQL Server 2000 engineers, with an average of more than over 10 years of background helping with Microsoft technology, assures you success in designing, installing and administering Microsoft SQL Server solutions that are seamlessly integrated with other applications powered Microsoft's .NET environment.
Immediate Smartphone patch management Consulting Services
Internet of Things patch management Professional
Progent's support services for software/firmware update management offer organizations of any size a versatile and cost-effective alternative for assessing, validating, scheduling, implementing, and documenting software and firmware updates to your servers, peripherals {like scanners, infrastructure appliances such as routers and Wi-Fi access points, and Internet-of-Things (IoT) devices such as sensors and robotics.
Flexential Data Center Consulting Services
Flexential Colocation Center Consultant
Progent makes use of the Flexential Tampa colocation center mainly to provide private cloud hosting. Progent has a group of network experts located in the Tampa area, and Progent also offers online support from Progent's countrywide team of Microsoft-certified experts, Cisco-certified CCIE network engineers, CISM and CISSP-certified security experts, Hyper-V and VMware virtualization specialists, and veteran disaster recovery/business continuity planning experts. Progent can also assist your business to plan and carry out a move to the Flexential data center by providing services like planning system architecture, specifying hardware, system configuration and validation, troubleshooting, streamling online network management, and educating your network staff.
Specialists Internal Network Security Scan
Internal Network Security Inventory Consultants
Progent has put together two ultra-affordable service packages designed to allow small companies to get an impartial security assessment from a certified security consultant. With Progent's External Security Inventory Scan, a security engineer administers an extensive examination of your network from beyond your firewalled perimeter to uncover potential weaknesses in the security profile you expose to the outside world. With Progent's Internal Network Security Inventory Checkup, an engineer executes a network scan from an authorized machine within your company firewall to uncover vulnerabilities to internal threats. Both security inventory services are set up and executed from a secured external site.
Windows Server 2019 Hybrid Configuration Remote Technical Support
Microsoft Certified Windows Server 2019 Live Migration Integration Support
Progent's Microsoft-certified Windows Server 2019 consultants can help your organization to design and implement a cost-effective migration to Windows Server 2019 using existing system architecture or a cloud-hosted or hybrid deployment model. Microsoft Windows Server 2019 offers major enhancements in scale, performance, manageability, Hyper-V virtualization, cybersecurity, hybrid local/cloud integration, resilience, and container support.
Linux Online Professional
Solaris Online Support Consultants
Progent provides national online technical support and troubleshooting services for businesses who operate Solaris environments or whose information systems feature a mix of Solaris and Microsoft products. Remote IT help provides maximum return for your IT budget by preserving user productivity and limiting the time billed for network analysis and repair. Sophisticated online support tools and skilled technicians and engineers allow Progent to handle the majority of network issues without squandering time and expense by going to your location. In the vast majority of cases your network issues can be remediated over the phone or via a combination of telephone help and online network analysis. Progent can offer the services of Cisco certified CCIE network engineers and CISA premier security professionals to help you with the toughest system problems.
Hornetsecurity 365 Total Backup Professional
Hornetsecurity Altaro 365 Total Backup Specialist
Progent is a certified Hornetsecurity/Altaro partner and can design, configure, and manage an implementation of 365 Total Backup to back up and restore your Microsoft 365 user and group mailboxes, files residing within your organization's OneDrive Accounts and SharePoint sites, user and group Teams Chats, plus files on Windows laptops and desktops.
24/7/365 Wireless Security Services
Wireless Security Specialists
Progent's qualified security and compliance engineers can oversee security audits of company-wide security to validate your company's cybersecurity profile compliance with important industry cybersecurity standards. Progent can provide ongoing managed services for security monitoring, on-demand company-wide security audits, and targeted cybersecurity assessments for specific areas of cybersecurity such as Active Directory or cloud applications. Progent's qualified security experts can also run comprehensive security tests to evaluate your company's compliance with key industry security standards including FISMA, NIST, and ISO 17799.
Windows 2000 Remote Support Services
Windows 2000 Server Computer Consultants
Progent's certified Windows 2000 Server consultants offer network support and IT consulting services for the entire family of .NET Enterprise Servers, Windows 2000 Server, and Windows 2003 Server. Progent's Microsoft Windows Server 2000 configuration, optimization, and support services include network design, installation, documentation, on-site and remote support, Help Desk outsourcing, professional security consulting, turn-key outsourcing, and cost-effective co-sourcing.
After Hours Consulting MSP360 Backup
MSP360 Server Backup Professional
Progent can help you to design, implement and administer a backup/restore solution based on MSP360 Backup software to protect your IT assets residing on any leading public cloud. Progent can provide monitoring and management to prevent data loss resulting from human mistakes, software errors, malicious insiders, and malware attacks like ransomware.
Training Windows
Router Education
Progent practices knowledge transfer from Progent's support experts to clients. By teaching customers to deal with problems that are within their scope, Progent is able to focus on delivering high-value services where Progent faces few competitors. Medium-size businesses who work with familiar freelance consultants or who employ in-house support personnel benefit when Progent passes on information about critical technology and proven methodologies to make their networks more robust, protected, and efficient.
Ubiquiti U6 PRO WiFi access points Professional
Ubiquiti U6 Lite WiFi access points Consultant Services
Ubiquiti's UniFi family of Wi-Fi infrastructure devices includes indoor and outdoor Wave 2 APs, WiFi 6/6E and WiFi 7 APs, security gateway appliances, switches, VoIP phones, and security cameras. Progent offers the skills of veteran Wi-Fi consultants who can assist your organization to determine the value of Ubiquiti's UniFi products for your environment and assist you to plan, deploy, manage, and troubleshoot your UniFi solution.
Specialists Microsoft Project Server Scheduling
Microsoft Project Server Integration
Progent's Microsoft-certified engineers can provide in-depth expertise in deploying, using and debugging all versions of Project Server and can deliver a broad range of cost-effective online consulting services based on proven best practices to help organizations of any size to receive all the advantages of this powerful project management solution. Support services offered by Progent include solution design, software configuration and upgrades, strategies for safe collaboration among local and remote or mobile users, network infrastructure optimization, and customized online training.
Cisco switch patch management Specialists
Security patch management Consultancy
Progent's support services for patch management offer businesses of all sizes a versatile and affordable solution for assessing, validating, scheduling, applying, and tracking software and firmware updates to your virtual and physical; servers, endpoint devices printers and scanners, network infrastructure appliances like routers and wireless APs, and IoT devices like alarms and health monitors.
SonicWall TZ400 Firewall Technical Support Services
SonicWall Gateway Security Suite Security Consulting
Progent's certified SonicWall firewall consultants can help you integrate, maintain, and troubleshoot SonicWall firewall/VPN products including the newer SonicWall TZ and NSa families of firewalls and the older SonicWall PRO 2040 devices. Progent's CISSP and GIAC-certified cybersecurity experts can help you incorporate SonicWall firewalls into an end-to-end network protection solution and build protection into your corporate operations.
Internet Security and Acceleration Server Online Help
Internet Security and Acceleration Server IT Services
Progent's Microsoft-certified Forefront Threat Management Server 2010 and ISA Server 2006 experts can help you to design, deploy, and support an implementation of TMG 2010 or Internet Security and Acceleration Server 2006 on your information system that delivers the firewall security, speed and manageability that your company requires.
CIO Online Support Services
Top Rated CIO Setup and Support
Progent offers the part-time or temporary services of a seasoned Chief Information Officer who can provide a broad perspective to help your company select and support IT technology appropriate for your current needs and that can be a firm foundation for your growth. Progent's part-time CIO services offer economic leverage to organizations trying to optimize the impact of their network expenditures but who are unable or unwilling to add one more executive-level position to their full-time staff. Since Progent is vendor-neutral, with a large team of engineers certified to maintain all major OS platforms and connectivity technologies plus a broad selection and business software, Progent is in a unique situation to offer objective advice as well as advanced technical help for creating information systems that fit the particular needs of your organization.
Microsoft Exchange Server 2016 Upgrade Planning Remote Troubleshooting
Microsoft Experts Computer Consulting Exchange Server 2016 Upgrade Planning
Progent can assist you in any and all facets of your upgrade to Exchange 2016 including designing high availability infrastructure for an on-premises, Microsoft cloud connected or hybrid environment; licensing requirements for Exchange and Windows Server 2012 R2; moving mailboxes; Hyper-V virtualization strategy; specifying mass storage requirements for your VMs, databases and logs; setting up hardware load balancing for fault-tolerant CAS services; planning, setting up and validating Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint; preparing your firewall; creating SSL certs; providing client remediation with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
Support Outsourcing Microsoft Hyper-V 3.0 Server Consolidation
Microsoft Expert Hyper-V 3.0 Shared Nothing Live Migration Technical Support
Progent's network professionals can assist you to evaluate the potential benefits of Hyper-V-based server virtualization for your company, conduct test implementations to verify Hyper-V's operation with your production applications, assess your network and server infrastructure for optimal operation with virtualization solutions, help you in upgrading to Microsoft Windows Server 2008 and setting up Hyper-V, educate your network management staff to track and manage Hyper-V, provide world-class consulting support for improving the protection of your virtual machines, establish and validate disaster recovery procedures that optimize system uptime, and provide ongoing consulting and maintenance including affordable remote repair and comprehensive Help Desk services.
ASA Support Services
Remote Support Firewall
Progent's CCIE-certified network infrastructure experts can assist your organization to maintain legacy PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls. Progent can also assist you to configure, administer, upgrade and troubleshoot Cisco ASA 5500-X security appliances with Firepower Services.
Reporting DotNET
.NET Software Designer
Progent's software developers have worked for two decades with .NET technologies and the Visual Studio development system and can create or update .NET applications rapidly and affordably.
Windows 2000 Server Remote Troubleshooting
Network Consulting Microsoft Windows 2000
Progent's certified Windows 2000 consulting staff can show you how to enhance the functionality of your current Windows 2000 Servers and can simplify network administration, offer technical support and troubleshooting, and enhance security. Progent can also show you how to design, rationalize, and execute a strategy to migrate from Windows Server 2000 to Windows Server 2003. Progent is experienced in designing pilot installations to eliminate the obstacles involved with moving to Windows 2003 Server by uncovering possible hardware and software compatibility issues.
Microsoft SBS 2008 Setup and Support
Urgent Microsoft Small Business Server Specialist
Microsoft Small Business Server is an affordable suite of essential servers that provides the basis for a feature-rich but manageable IT network. The technical demands of the Microsoft .NET products included with Small Business Server 2011 requires a network consultant with hands-on experience designing and building seamless, comprehensive business network environments. Progent's SBS Server professionals have an average of over 10 years of background supporting computer networks founded on Microsoft products. This experience ensures you results in installing, managing, and maintaining IT solutions that include the Microsoft Small Business Server suite of servers and applications.
.NET Software Development
Development Firm ASP.NET
Progent's application developers have worked for two decades with .NET technologies and the Visual Studio development environment and are able to build or update .NET applications quickly and at low cost.
Urgent Windows Server 2000 Upgrading
Windows 2000 Server Support and Setup
Progent's certified Windows 2000 consulting staff can show you how to optimize the functionality of your existing Windows 2K Servers and can simplify system management, offer technical support and troubleshooting, and strengthen security. Progent can also help you create, justify, and execute a strategy to migrate from Microsoft Windows Server 2000 to Windows Server 2003. Progent is experienced in setting up pilot installations to eliminate the obstacles involved with migrating to Windows Server 2003 by identifying potential hardware and application compatibility issues.
Best PowerPivot for Excel Online Troubleshooting
Microsoft SQL Server 2012 Security Support and Setup
Progent offers the expertise of Microsoft-certified consultants and seasoned database application developers, database administrators, project management experts, Cisco-certified network engineers, disaster recovery planning specialists, and certified data security consultants to help you to assess the potential advantages of Microsoft SQL Server 2012 for your organization, set up pilot systems at your datacenter or at Progent's test lab, design and execute out an efficient transition to SQL Server 2012 from previous versions of SQL Server or from other database solutions, and configure a cost-effective and safe network infrastructure that helps you maximize the business benefit of SQL Server 2012.
Programming Companies Microsoft Access
Power Pivot Design Firms
Progent can provide online and onsite expertise to assist you with any facet of BI reporting from troubleshooting or enhancing reports to planning and deploying an advanced BI solution. Progent's management reporting consultants can assist your company to maintain your existing BI environment, assist you to migrate databases and applications from a discontinued reporting platform to a modern solution, and deliver custom remote training tailored to your individual requirements. Progent's management reporting professionals can provide expertise in all popular business analytics reporting and visualization tools including Microsoft's SQL Server BI suite (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel business analytics tools including Power Pivot, Power Query and Power View, and Report Builder.
Windows Mobile Professionals
Smartphone Support Services
Progent's consultants provide expertise in a variety of technologies relevant to mobile connectivity including system topology, Activesync, wireless security, mobile e-mail, Microsoft Windows Mobile, Research in Motion Blackberry, and mobile application programming. Progent's Microsoft certified consultants can save your company time and expense by using their wireless expertise to show you how to select and configure wireless connectivity technologies that make sense for your company. Progent can also optimize your IT infrastructure so that wireless data devices work more reliably.
iPhone and Cisco ASDM Technical Support Services
24/7/365 iPhone Wi-Fi Remote Support Services
Progent offers cost-effective online assistance to assist you to plan, configure, and fix any facet of your iOS and Windows integration solution and is available for quick jobs to help you get past specific technical roadblocks or long-term engagements to help you complete business-critical projects on time and within budget. Progent has experience in on-premises, cloud-based, or hybrid environments and can help you create or maintain a resilient, secure and efficient network infrastructure that aligns with your mode of computing. Progent also offers remote or on-premises training for individuals or groups to help manage and use your iPhones and iPads in a safe, collaborative ecosystem that optimizes the business value of your information system.
OS X Remote Consultancy
OS X Online Consulting Services
Progent offers nationwide remote technical support and troubleshooting services for companies that operate Apple Mac OS X environments or whose information systems feature a combination of macOS and Mac OS X with Microsoft technology. Progent's experts can provide Mac users a variety of IT services such as desktop assistance, upgrading to the latest version of Mac OS X from earlier editions of Apple macOS and OS X, plus expertise with Apple macOS and OS X applications. Progent's specialists in Apple technology can also assist you with Apple iPhone and iPad integration and management, or migrating to iCloud services. Online technical support provides optimum return for your IT dollar by extending client productivity and limiting the time billed for network analysis and repair. Sophisticated remote access technology and experienced technicians and consultants combine to enable Progent to handle the majority of IT issues without squandering time and expense by traveling to your location. In most of cases your network problems can be remediated by telephone or through a mix of phone support and online access. Progent can put you in touch with Cisco CCIE infrastructure engineers and CISM and CISSP certified security specialists to help you with the most challenging network problems.
Email Virus Fingerprint Consulting Services
Email Encryption Key Management Consulting Services
Progent's ProSight Email Guard uses the services and infrastructure of leading data security vendors to deliver web-based control and world-class protection for all your inbound and outbound email. The hybrid structure of Progent's ProSight Email Guard managed service integrates a Cloud Protection Layer with an on-premises security gateway appliance to offer complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne malware. Email Guard's cloud filter acts as a preliminary barricade and blocks the vast majority of unwanted email from making it to your network firewall. This decreases your exposure to external threats and saves system bandwidth and storage. Email Guard's on-premises security gateway device provides a further level of inspection for incoming email. For outgoing email, the onsite security gateway provides anti-virus and anti-spam protection, DLP, and encryption. The onsite security gateway can also assist Exchange Server to monitor and safeguard internal email that stays within your security perimeter.
Top Quality Microsoft Experts Hyper-V Specialists
Hyper-V 3.0 Virtual Configuration
Progent's certified consultants can assist you to analyze the potential benefits of Hyper-V-powered server virtualization for your business, perform test implementations to validate Hyper-V's compatibility with your production applications, evaluate your network architecture for smooth operation with virtual server technology, assist you in moving to Microsoft Windows Server 2008 and setting up Hyper-V, educate your network management staff to track and administer Hyper-V, offer world-class consulting help for improving the protection of your virtual machines, establish and validate business continuity procedures that maximize network uptime, and provide continuing consulting and technical support including affordable remote troubleshooting and comprehensive Help Desk outsourcing.
24 Hour Meraki MR84 Access Point On-site Support
Meraki Access Point Security Professionals
Progent's Cisco-certified Wi-Fi networking experts can provide remote and on-premises consulting and support services to help your organization to plan, configure, administer, optimize, and repair wireless networks that utilize Cisco's Meraki access points. Progent's experts can also assist you to plan and implement hybrid networks that integrate on-premises and cloud-based services and that deliver easy access, enhanced security and compliance, streamlined management, and consistent performance for all your mobile and desktop devices.
Palo Alto Networks App-ID Information systems Security Outsourcing
Palo Alto Networks Panorama Security Firms
Progent's Palo Alto Networks firewall experts can help you choose, configure, and manage Palo Alto Networks firewalls to provide a modern security solution that spans your on-premises and cloud-based assets and guards any user at any location with any endpoint device.
Support Dynamics GP Software
Dynamics GP/Great Plains Computer Consultants
Progent's Microsoft certified experts provide a range of support services for Microsoft Dynamics GP. Dynamics GP is a Microsoft financial package and business management solution built, like all Microsoft accounting solutions, on the scalable and popular platform of Microsoft Windows technology. Dynamics GP/Great Plains 2010, the latest edition of Microsoft financial software in the Microsoft Dynamics GP/Great Plains family, provides a cost-effective solution for controlling and combining finances, e-commerce, supply chain, manufacturing, project accounting, field service, CRM, and human resources. Microsoft Dynamics GP is simple to install and configure, and with its modular design you are able to purchase only the capability you currently require, with the ability to expand users and enlarge functionality in the future. Progent's Microsoft Dynamics GP/Great Plains Software consulting experts can show you how to deploy, configure and administer Microsoft Dynamics GP 2010 and also earlier versions of Microsoft Dynamics GP.
Remote Hyper-V 3.0 Virtual Online Help
Hyper-V 3.0 Virtual On-site Technical Support
Widows Server 2012 R2 Hyper-V advances the power of server virtualization in key areas including secure multitenancy, flexible network infrastructure, cloud support, expandability and throughput, and high availability. Progent's Microsoft-certified consultants can help your company to take advantage of Windows Server 2012 R2 Hyper-V to install and manage virtual servers to reduce network expenses and enhance productivity.
MS Certified Supplemental Service Desk Computer Consultant
Professionals Extended Helpdesk
Progent's Network Help Desk Outsourcing Services for PC desktop support are designed specifically for small businesses who require immediate availability of a Help Desk Service Center with professional phone support and full escalation capability but who have to operate within a modest information technology budget. Key features of Progent's Help Desk Outsourcing Support Services are Help Desk Support, Secure Remote Access Support, System Assessment, Expert Prioritization, Virtual Helpdesk Support, By-the-Minute Billing, and Helpdesk Software Selection and Deployment.
Hornetsecurity Altaro M365 Teams Chat Backup Remote Technical Support
Hornetsecurity 365 Total Backup Consulting Services
Progent is a certified Hornetsecurity/Altaro partner and can plan, configure, and manage a deployment of 365 Total Backup to preserve your Microsoft 365 user and group mailboxes, files residing on your organization's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows-powered endpoints.
Windows Server 2012 R2 Virtual Fibre Channel Online Support Services
Professionals Windows Server 2012R2 Active Directory
Progent's certified consultants can help you to evaluate the benefits of Windows Server 2012 R2 for your company, create pilot environments and migration plans, optimize your network infrastructure for on-premises, multi-location, cloud-based, and hybrid datacenters, educate your IT support, team, create an enterprise-wide security plan, automate network management, help with creating applications, and build and test a disaster recovery/business continuity plan.
Outsourcing Helpdesk for at Home Workforce
Remote Support Remote Workforce
Progent has two decades of background assisting small and mid-size companies to plan, deploy, optimize, administer, and debug computer networks that incorporate telecommuters.
Offsite Workers Collaboration Setup and Support
Urgent At Home Employees Collaboration Outsourcing
Progent can help small and medium-size companies to implement collaborative applications to make it easy for their at-home workers to engage in productive interaction with fellow workers and customers.
24x7 Helpdesk Sharing Technical Support
Top Rated Co-managed Service Desk Support and Integration
Progent's Shared Help Desk service makes it possible for your business to split responsibilities for Help Desk services seamlessly between your in-house IT staff and Progent's nationwide pool of certified technical support technicians and subject matter experts. Progent's Co-managed Help Desk service is an advanced support solution based on ConnectWise Manage, the leading shared professional services automation (PSA) tool for handling end-user service requests, ticketing, ownership, status tracking, and reporting.
Critical Security Threat Bulletins Firewall Audit
Network Consulting Security Threat Bulletins
This page includes the latest updates on cybersecurity threats, patches, and leading practices. Contact Progent if your organization needs assistance protecting your system against the latest cybersecurity threats.
CCIE Certified Catalyst 4900 Switch Engineer
Catalyst Switch IOS XE Onsite Technical Support
With the Catalyst line of switches for small and medium-sized companies, Cisco allows organizations to gain all the benefits of bringing intelligence into their IT infrastructures. Cisco's Catalyst switch technology makes it possible to enable features to make your IT network highly robust to accommodate time-critical needs, scalable to support future growth, secure enough to guard restricted data, and designed for differentiating and controlling traffic flows to optimize network performance. Progent's Cisco certified consultants can help you pick out and deploy Catalyst switches that make sense for your business. In addition, Progent's CISSP certified security specialists can help you create a comprehensive protection plan and set up Cisco Catalyst switches so they powerfully enforce your security policies. Catalyst switching products that Progent supports include the Cisco Catalyst 2960 switches, Cisco Catalyst 3750 switches, Catalyst 4948 switches, and Catalyst 6500 Series Switches.
After Hours Microsoft Windows Server 2012R2 Integration Services
Microsoft Expert Windows Server 2012 R2 Configuration Manager Professionals
Progent's certified professionals can assist you to evaluate the advantages of Windows Server 2012 R2 for your company, create test systems and migration strategies, tune your infrastructure for local, multi-site, cloud-based, and partial-cloud datacenters, train your IT support staff, create an enterprise-wide security strategy, streamline network management, assist with creating applications, and build and test a disaster recovery/business continuity plan.
Computer Consultant 8500 Wireless Controller
After Hours IT Consultant Meraki
Progent's Cisco-certified wireless technology consultants can assist organizations to configure, administer, and debug Cisco Wi-Fi products such as Aironet and Meraki Wave 2 wireless access points (APs) as well as Cisco's Wireless Network Controllers.
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