If your business IT network is in the state of Arizona you can have fast phone-based contact with a UNIX, Linux, Solaris, Apple Mac OS X or CCIE-certified engineer to help with emergency issues involving your computer network. Progent maintains among the largest teams of UNIX, Linux, Solaris, Apple Mac OS X and Cisco CCIE support professionals available online of any independent service firm in the United States. Rates are affordable, billing is per minute, engagement is quick, and support is world class.
In case your Arizona office is located away from larger urban areas such as Phoenix, Tucson, Mesa, or Glendale, access to UNIX, Linux, Sun Solaris, or Mac OS X or Cisco CCIE engineers could be limited when you have a network crash. This can result in a loss of productivity for your company, angry customers, idle employees, and distracted management. By calling Progent's online services, you can get in touch with a Premier professional ready to deliver help when you require it to get your information system on line.
Since Progent bills for remote support per minute, your company pays exclusively for support provided. Progent asks for no initialization charge. Some remote support companies demand large minimum payments or bill for every quarter hour or more. Progent's fine granularity and simple pricing model do away with unexpectedly large invoices for speedy repairs.
If your Arizona business needs remote help for UNIX, Linux, Solaris, macOS and OS X or Cisco technology, go to Progent's remote support, phone 866-776-4368, or see Contact Progent.
What Makes Progent's Online Technical Support Services Unique?
Progent's experienced staff of online consulting engineers offers a broad range of world-class information technology knowledge. This allows Progent's online technical support experts to resolve the most complex technical problems faster than is feasible with ordinary independent service firms or with the in-house IT staff commonly found in small or mid-size companies. Progent has refined the tools and experience to fix technical issues economically in many different network configurations that feature combinations of UNIX/Linux, Sun Solaris, macOS and OS X, Microsoft, and Cisco products. (Refer to Progent's customer testimonials.)
Progent's UNIX/Linux, Sun Solaris, Apple macOS and OS X, and CISCO CCIE consultants have qualified for professional credentials including Sun Solaris SCNA, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's online support team members also have a variety of high-level Cisco certifications including Cisco Certified Internet Expert in Routing/Switching and Security, plus Cisco Certified CCNP, Network Associate, Security Professional (CCSP), Voice Professional (CCVP), and Design Associate.
To assist companies who operate networks based on a mix of UNIX/Linux, macOS and OS X, and Microsoft operating systems, Progent's online service team makes available the services of support specialists have earned prestigious Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Solution Developer (MCSD). To provide high-level security expertise, Progent offers remote support from engineers who have qualified for the industry's top security certifications including CISM consultants, Certified Information Systems Security Professional specialists, and Information System Security Architecture Professional (ISSAP) engineers. The range of Progent's technical knowledge coupled with Progent's cooperative approach to fixing technical difficulties allows trouble ticket escalation, if needed, to specialists with relevant competence to deal with unusually tough problems. This accelerates resolutions of emergency network problems, avoids system disruption, and minimizes technical support bills.
For organizations in the state of Arizona, Progent offers virtually instant remote communication with a UNIX, Linux, Solaris, Apple macOS or OS X specialist for critical expertise to repair network problems that are hurting productivity and are outside the skill set of your on-hand IT support organization. Progent's UNIX/Linux, Solaris, Apple macOS and OS X, and Cisco CCIE-Certified service team can connect to your computer environment with state-of-the-art remote troubleshooting technologies that allow them to deliver quick and affordable evaluation and repair of serious computer issues.
Troubleshooting Services Progent's Phone-based Support Experts Can Provide Your Arizona Business
Progent online professionals can deliver expert assistance for a comprehensive set of UNIX, Apple, Cisco, and Microsoft Windows products and technologies including:
Online Expertise for UNIX, Linux, Solaris, and Apple macOS and OS X Environments
Progent's UNIX, Linux, Sun Solaris, and macOS and OS X phone-based technical service staff can help Arizona companies to maintain a broad array of IT products and technologies such as system infrastructure, messaging solutions, security expertise for computer systems and company operations, Windows coexistence with UNIX/Linux, Solaris, or macOS and OS X systems, VMware technologies for processor consolidation and centralized management, and migration from older systems to current solutions powered by updated versions of UNIX, Linux, Sun Solaris, macOS and OS X, or MS Windows.
Progent's service professionals can provide online troubleshooting for computers powered by popular variants of the UNIX operating system including:
Apple macOS and OS X,
HP-UX (Hewlett Packard UNIX),
Berkeley UNIX (BSD),
SCO UNIX and
Silicon Graphics IRIX (SGI/IRIX) or mainstream Linux products such as
Debian GNU/Linux and
Cisco Network Architecture and Security Products
Progent leads the network support industry for offering immediate and affordable access to Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are elite networking engineers who are awarded this prestigious credential by completing thorough testing administered by Cisco. In most cases Cisco CCIEs are employed by large enterprises or national ISPs, and consequently their help is not readily accessible to the general public.
Progent is one of the few computer support organizations that makes sure that CCIEs are available to assist small and mid-size businesses. Also, Progent facilitates convenient contact with a Cisco CCIE by telephone so that you can get immediate help for urgent system issues that are hurting your productivity but are outside the competence of your usual IT support resources. Progent's CCIE support experts can access your system by utilizing sophisticated remote support technology to provide rapid and economical diagnosis and repair of serious network anomalies.
CCIE Authorized engineers from Progent can assist your business to architect, configure, and service an integrated network infrastructure that can simplify operations, lower expenses, and speed time to productivity. By offering Cisco broadband routers experience with Cisco Catalyst switches consulting services and Cisco Aironet wireless products integration help, Progent can significantly enhance the business value of your network infrastructure in Arizona. To see more concerning Progent's support for Cisco network appliances, visit Cisco Technology Consulting Services.
Microsoft Certified Partner for Online Expertise for Microsoft Windows
Progent's Microsoft-premier online support experts offer network repair and IT support for all Microsoft server technologies. Progent is a Microsoft Certified Partner and can provide your organization the assistance of consulting engineers who can help your company with a broad variety of platform practice areas such as
Windows Server 2022 solution design and migration services, Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 migration,
Microsoft Exchange Server 2019 deployment,
MS Exchange 2016 migration, Exchange Server 2013 integration,
SharePoint Server 2019 planning and configuration,
SharePoint 2016 migration and hybrid deployment consulting services,
Microsoft Teams planning and integration,
Skype for Business planning and deployment consulting and Lync 2010 maintenance, Microsoft Forefront TMG management and ISA Server migration, MS SQL Server 2019 integration expertise, Microsoft SQL Server 2017 expertise,
Microsoft SQL Server 2016 integration and development, and SQL Server 2014 support,
System Center 2016 Operations Manager hybrid cloud monitoring,
Microsoft System Center 2012 Operations Manager (SCOM 2012) network monitoring,
Project Server planning,
Small Business Server 2011 support, and
Windows 2012 R2 Essentials migration and cloud integration.
Certified Network Security Engineers
Progent provides you access to expert CISA, CISM, and ISSAP security engineers who can deliver a variety of security solutions to bolster the immunity of your UNIX, Linux, Sun Solaris, or macOS and OS X network against attacks or assist you to recuperate rapidly from an assault. Security services offered by Progent include: in depth security evaluation utilizing tools such as GFI LANguard Network Security Scanner, AMAP Application Scanner, and products from Metasploit and Nikto; efficient recuperation from virus and worm attacks; configuring firewalls; planning secure techniques for remote and mobile access; securing your messaging infrastructure against spam and directory harvest attacks; and setting up continual automated monitoring. To find out more concerning Progent's security expertise for small and midsize companies, refer to Progent's Consulting Services for System Security.
Applications Services: Online Classes, Customization, Troubleshooting
Progent's Mac technology consultants can promote the creative facets of Macintosh environments by providing help services and education in imaging, audio, and video. Progent's consultants offer help in a range of Apple Mac applications including Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific jobs such as scanning or digitizing audio or video or setting up an audio/video production facility.
Progent's Application Experts Group can supply professional engineering expertise and education in special application fields such as Enterprise Requirements Planning, MRP, custom financial systems, and Customer Relationship Management. Progent also can provide expertise, customization, and training for familiar Microsoft applications including Microsoft CRM, Microsoft Project, Office Word, and MS Excel. For more information concerning Progent's consulting, custom development, and training offerings for UNIX/Linux, Sun Solaris, macOS and OS X, or Microsoft applications, see Progent's Business Application Experts Group.
Call Center Outsourcing Options
Progent offers three support programs for Help Desk Call Center services that include UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Support Services, Virtual Helpdesk Services, and Helpdesk Consulting and Staffing.
Progent is a Microsoft-Certified Partner and maintains a large roster of Cisco-authorized network experts. Progent's Help Desk Call Center staff of seasoned UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft professionals are available to provide your clients fast access to a dependable technical support resource with extensive experience delivering telephone-based support and online repair service for small and medium-size business networks. Progent's concentration is on earning the Call Center a respected recognition as a major contributor to company performance, and Progent's mission is to resolve rather than simply record problems. To read additional information about Progent's Call Center outsourcing, go to Progent's Help Desk Call Center Support.
Progent's Remote Service Tools
Progent has developed a collection of optimized tools, refined during years of field experience, dedicated to promoting the most advanced quality of service for providing remote technical help and repair for small and medium-size company IT networks. Progent offers safe VPN support for VPN gateways from multiple popular vendors including Microsoft, Cisco, Netscreen and Watchguard. Secure VPN remote connectivity permits the consultants of Progent's Technical Response Center to connect to your network without breaching corporate security.
Progent's advanced service reporting application includes thorough documentation of all service provided to Progent's clients. Each authorized Progent team engineer has access to the history of services delivered to each customer by any staff member. This history of problems and solutions is structured as an easily retrievable proprietary knowledge base that allows Progent's remote technical professionals to communicate their knowledge company-wide to ensure that the value of Progent's support improves over time. Progent's certifications with key vendors such as Cisco and Microsoft permit access to additional vast technical support knowledge bases and to vendors' internal technical staff that allow Progent's online service specialists to come up with the best resolutions promptly.
Contact a UNIX, Linux, Solaris, Mac OS X or Cisco Network Assistance Specialist Immediately
To see how to ask a UNIX, Linux, Sun Solaris, Apple macOS or OS X consultant or a Cisco CCIE for urgent remote engineering help in Arizona, phone 1-800-993-9400 or visit Expert Remote Computer Support.