If your business computer network is in the state ofArizonayou can now get fast online help from a UNIX or Cisco CCIE engineer to fix urgent problems affecting your computer network. Progent retains one of the most extensive groups of UNIX, Linux, Sun Solaris, Mac OS X and Cisco CCIE consulting experts available by phone of any nationwide service firm in the U.S. Rates are reasonable, charges are per minute, engagement is fast, and support is world class.
In case yourArizonasmall business is situated outside of major metropolitan areas likePhoenix, Tucson, Mesa, or Glendale, help from UNIX or Cisco CCIE engineers is often limited during an urgent situation. This can result in lost income for your business, upset clients, unproductive workers, and defocused management. By contacting Progent's online services, you can get in touch with a Premier engineer who can offer expertise when you have to have it to keep your computer network operating.
Since Progent bills for online help by the minute, your company pays just for technical help received. Progent imposes no initialization charge. Many online consulting firms demand significant minimum payments or charge for every fifteen minutes or more. Progent's fine granularity and straightforward pricing policy avoid big tabs for speedy fixes.
If your Arizona business requires online support for UNIX, Linux, Sun Solaris, macOS and OS X or Cisco technology, go to Progent's online support, phone
What Makes Progent's Online Technical Support Services Unique?
Progent's seasoned staff of online support engineers has a broad array of world-class computer knowledge. This enables Progent's online service experts to resolve the most complex network trouble faster than is feasible with typical third-party service firms or with the in-house support resources commonly available to small or mid-size companies. Progent has developed the tools and experience to repair problems efficiently in many different network environments that feature mixtures of UNIX/Linux, Solaris, macOS and OS X, Microsoft Windows, and Cisco technologies. (See Progent's client testimonials.)
Progent's UNIX, Linux, Solaris, Apple macOS and OS X, and CCIE service specialists have been awarded professional certifications including Certified Network Administrator for Solaris, Red Hat Certified Engineer, Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's online support experts also hold a number of key Cisco credentials including Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional, Network Associate (CCNA), Security Professional, Voice Professional, and Design Associate.
To assist companies that operate networks incorporating a combination of UNIX, Linux, Solaris, macOS and OS X, and Microsoft operating systems, Progent's remote service team makes available the assistance of consultants with important Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). For delivering advanced security consulting, Progent provides remote contact with professionals who have earned the industry's top security credentials including Certified Information Security Manager consultants, Certified Information Systems Security Professional experts, and Information System Security Architecture Professional (ISSAP) engineers. The range of Progent's technical knowledge combined with Progent's team-oriented approach to repairing network difficulties allows trouble ticket escalation, when called for, to experts with sufficient competence to resolve particularly tough jobs. This speeds up remediation of serious problems, prevents network downtime, and minimizes technical support bills.
For organizations anywhere in Arizona, Progent allows virtually instant remote communication with a UNIX, Linux, Solaris, macOS or OS X engineer for critical expertise to fix technical issues that are threatening your business and are outside the scope of your local network maintenance organization. Progent's UNIX/Linux, Solaris, Apple macOS and OS X, and CCIE-Premier service team can connect to your network by means of the latest remote support technologies in order to perform quick and efficient evaluation and resolution of serious IT problems.
Services Progent's Online Consulting Specialists Can Provide Your Arizona Business
Progent's service specialists are qualified to deliver advanced support for a comprehensive array of UNIX/Linux, Apple Mac, Cisco, and Microsoft Windows products and technologies including:
Online Support Services for UNIX/Linux, Sun Solaris, and macOS and OS X Environments
Progent's UNIX, Linux, Sun Solaris, and Apple macOS and OS X phone-based computer service team can assist Arizona companies to maintain a broad assortment of IT products and technologies such as network infrastructure, messaging solutions, security expertise for computer systems and company processes, Windows coexistence with UNIX, Linux, Solaris, or Apple macOS and OS X systems, virtual server options for processor economization and streamlined management, and transitioning from out-of-date systems to contemporary solutions based on updated versions of UNIX, Linux, Solaris, macOS and OS X, or Microsoft Windows.
Progent's service professionals offer online technical help for systems powered by leading variants of the UNIX platform such as: Apple macOS and OS X, Sun Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or mainstream Linux packages such as RedHat, SUSE Linux, Debian-GNU and Slackware.
Cisco Network Infrastructure and Security Technology
Progent is unmatched in the network support industry for providing fast and economical access to Cisco Certified Internetwork Experts (CCIEs). CCIEs are sought-after network engineers who earn this prestigious certification by passing thorough examinations supervised by Cisco. Most CCIEs are hired by large corporations or national Internet service providers, and as a result their expertise is not readily available to smaller companies.
Progent is among the few IT technology consulting firms that ensures that CCIEs stay accessible to assist small and mid-size businesses. Also, Progent facilitates fast access to a CCIE via telephone so that you can receive immediate help for complex system problems that are hurting your business but are not within the comfort zone of your ordinary system support group. Progent's CCIE consultants can connect to your network using secure remote support technology in order to provide quick and cost-effective diagnosis and repair of urgent system trouble.
CCIE and CCNP Certified experts from Progent can assist you to design, configure, and support a converged business network that can streamline business processes, cut costs, and accelerate the path to profitability. By combining Cisco integrated services routers expertise with Catalyst switches consulting services and Cisco wireless products configuration help, Progent can greatly increase the business value of your information system in Arizona. For additional information on Progent's expertise in Cisco infrastructure, visit Cisco Technology Professional Services.
Microsoft Partner for Phone-based Consulting for Windows
Progent's Microsoft-premier remote support experts can provide computer repair and consulting support for the complete line of Microsoft server platforms. Progent is a Microsoft Partner and can offer your organization the assistance of support engineers who can assist your company with a broad range of technology practice areas including
Microsoft Windows Server 2022 solution design and migration expertise, Microsoft Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 migration,
Microsoft Exchange 2019 Server deployment,
MS Exchange 2016 planning and deployment, Exchange Server 2013 configuration,
SharePoint Server 2019 design and integration,
SharePoint Server 2016 migration consulting services,
Microsoft Teams planning and integration,
Skype for Business planning and deployment support and Lync Server 2010 migration, Forefront Threat Management Gateway management and ISA Server migration, MS SQL Server 2019 planning and deployment consulting, Microsoft SQL Server 2017 expertise,
Microsoft SQL Server 2016 integration and programming, and Microsoft SQL Server 2014 consulting,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring and analytics,
Microsoft System Center 2012 Operations Manager monitoring and reporting,
Project Server training,
SBS Server support, and
Windows 2012 R2 Essentials migration and cloud integration.
Premier Network Security Engineers
Progent provides you contact with accredited CISM and ISSAP security engineers who can deliver a range of system protection solutions to strengthen the protection of your UNIX/Linux, Solaris, or Apple macOS and OS X environment against assaults or help you to revive fast from an assault. Security solutions available from Progent include: in depth security audits using utilities such as GFI LANguard, AMAP Application Scanner, and software from Metasploit and Hydra; efficient recuperation from virus and worm assaults; setting up firewalls; planning secure techniques for off-site and mobile connectivity; protecting your email system against viruses, spam and DHA attacks; and setting up 24x7 proactive monitoring. For more information concerning Progent's security support for small and medium-size companies, see Progent's Engineering Support for Network Security.
Applications Support: Online Classes, Programming, Troubleshooting
Progent's Mac technology experts can promote the creative facets of Macintosh computing by offering consulting services and education in imaging, sound, and motion video. Progent's consultants can provide expertise in a range of Apple Mac programs such as Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with specific projects such as scanning or digitizing audio or video or setting up an audio/video production facility.
Progent's Application Experts Team offers in-depth engineering support and training in special application areas including Enterprise Requirements Planning, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also offers expertise, custom programming, and training for familiar Microsoft business applications such as Microsoft CRM, Microsoft Office Project, MS Word, and Excel. To learn more about Progent's expertise, programming, and training offerings for UNIX/Linux, Solaris, Apple macOS and OS X, or Microsoft applications, see Progent's Business Application Experts Group.
Help Desk Call Center Outsourcing Options
Progent provides three service offerings for Help Desk Call Center assistance that include UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Services, Virtual Help Desk Support Services, and Help Desk Operations Consulting and Staffing Services.
Progent's Help Desk Call Center Outsourcing Services are designed primarily for businesses who need the immediate accessibility of a professional Call Center but who have relatively small funds and IT management resources. Progent's Virtual Help Desk is a seamless extension of your current Call Center resources. Progent can act as a main Help Desk for your business, serve as an escalation alternative for tough technical problems, or be ready in overflow instances when your other service providers are swamped. Progent's Help Desk Call Center Consulting Services can aid you in establishing an effective new Call Center or improving your existing one, evaluating or programming Help Desk Call Center application software to meet the particular requirements of your company, or adding supplemental personnel to work remotely in conjunction with your internal Call Center group to handle high-demand events such as system upgrades.
Progent is a Microsoft Partner and maintains a skilled team of Cisco-authorized network specialists. Progent's Help Desk staff of seasoned UNIX, Linux, Solaris, macOS and OS X, Cisco and Microsoft professionals are ready to offer your customers easy access to a large support team with years of experience delivering phone support and remote access repair service for small and medium-size business information systems. Progent's focus is on giving the Help Desk a respected image as a key driver of business success, and Progent's goal is to fix and not just record problems. To find out more on Progent's Help Desk Call Center support and outsourcing, visit Progent's Call Center Support.
Progent's Remote Service Technologies
Progent has developed an arsenal of customized technologies, evolved during many years of field experience, focused on promoting the highest standard of efficiency for delivering remote engineering help and repair for small and medium-size company IT systems. Progent provides safe Virtual Private Network support for VPN gateways from a variety of leading vendors including Microsoft, Cisco, Sonicwall and Watchguard. Protected VPN offsite access permits the engineers of Progent's Technical Response Center to interface to your system without compromising corporate security.
Progent's powerful service reporting software includes comprehensive histories for all service delivered to Progent's clients. Every active Progent team engineer has access to the specifics of support rendered to every client by any staff engineer. This archive of issues and resolutions is structured as a conveniently retrievable proprietary database that enables Progent's remote support professionals to share their knowledge with the whole team to make sure that the value of Progent's support improves daily. Progent's certifications with key industry leaders including Cisco and Microsoft make available additional extensive support databases and to manufacturers' in-house support staff that allow Progent's online consulting experts to find the optimal solutions promptly.
Get in Touch with a UNIX/Linux or Cisco Network Support Specialist Now