If your company IT network is in the state ofArizonayou can now get quick phone-based contact with a UNIX, Linux, Solaris, Apple Mac OS X or Cisco CCIE expert to assist with emergency problems that threaten your network. Progent retains among the largest teams of UNIX and Cisco CCIE consultants accessible by phone of any independent support organization in the United States. The cost is reasonable, charges are per minute, engagement is immediate, and support is unbeatable.
If yourArizonaorganization is far from larger urban neighborhoods such asPhoenix, Tucson, Mesa, or Glendale, support from UNIX or Cisco CCIE experts could be problematic during a crisis. This can cause lost productivity for your business, angry customers, idle workers, and defocused executives. By contacting Progent, you can get in touch with a Premier consultant ready to offer help whenever you need it to keep your information system running.
Since Progent charges for online support by the minute, your company is invoiced just for technical help received. Progent requires no service activation fee. Many remote support companies have large minimum payments or charge for every quarter hour or longer. Progent's small granularity and straightforward billing mechanism eliminate big tabs for speedy solutions.
If your Arizona company needs remote support for UNIX, Linux, Sun Solaris, Apple macOS and OS X or Cisco technology, go to Progent's remote support, call 866-776-4368, or see Contact Progent.
Why is Progent's Remote Support Services Unique?
Progent's seasoned staff of online support professionals offers a wide range of in-depth information technology knowledge. This allows Progent's online service specialists to resolve the most challenging technical problems more quickly than is possible with ordinary third-party support organizations or with the internal IT staff commonly found in smaller businesses. Progent has refined the tools and experience to repair technical issues economically in many different network configurations that feature mixtures of UNIX, Linux, Solaris, macOS and OS X, Microsoft, and Cisco products. (Refer to Progent's customer testimonials.)
Progent's UNIX/Linux, Solaris, Apple macOS and OS X, and CISCO CCIE service specialists have qualified for major certifications including Certified Network Administrator for Solaris, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's online support team members also have a variety of key Cisco certifications including Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate (CCNA), Security Professional (CCSP), Voice Professional, CCDA and CCDP.
To assist businesses who maintain networks incorporating a combination of UNIX/Linux, Apple macOS and OS X, and Microsoft Windows technology, Progent's online support group offers the assistance of support specialists have earned prestigious Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician, and Solution Developer (MCSD). To provide company-wide security consulting, Progent provides online support from engineers with recognized security certifications such as Certified Information Security Manager Engineers, CISSP experts, and Information System Security Architecture Professional (ISSAP) engineers. The range of Progent's expertise combined with Progent's cooperative approach to repairing network problems allows service escalation, if appropriate, to experts with sufficient competence to deal with unusually intractable support calls. This speeds up remediation of urgent problems, avoids system disruption, and minimizes technical support bills.
For businesses in the state of Arizona, Progent enables fast online communication with a UNIX/Linux, Sun Solaris, macOS or OS X engineer for emergency help to troubleshoot technical problems that are impacting your business but are not within the experience of your ordinary IT support resources. Progent's UNIX/Linux, Solaris, Apple macOS and OS X, and CCIE-Certified consultants can analyze your network with the latest remote troubleshooting utilities in order to deliver quick and economical diagnosis and remediation of critical computer issues.
Services Progent's Phone-based Support Specialists Can Offer Your Arizona Company
Progent's network engineers are qualified to offer expert assistance for an extensive set of UNIX/Linux, Apple Mac, Cisco, and Microsoft solutions such as:
Online Support Services for UNIX, Linux, Sun Solaris, and Apple macOS and OS X Environments
Progent's UNIX, Linux, Solaris, and Apple macOS and OS X remote technical service team can assist Arizona companies with a comprehensive assortment of IT products and technologies including system architecture, messaging solutions, security expertise for networks and company processes, Microsoft Windows coexistence with UNIX/Linux, Sun Solaris, or Apple macOS and OS X systems, virtual server products for processor economization and streamlined administration, and transitioning from out-of-date applications to modern solutions based on updated versions of UNIX/Linux, Solaris, Apple macOS and OS X, or MS Windows.
Progent's service experts can provide remote technical help for systems powered by popular variants of the UNIX OS including:
macOS and OS X,
IBM AIX Operating System,
HP-UX (Hewlett Packard UNIX),
SGI/Irix or familiar Linux packages such as
Debian GNU/Linux and
Cisco Network Architecture and Security Products
Progent leads the IT consulting industry for providing fast and economical communication with Cisco Certified Internetwork Experts (CCIEs). CCIEs are elite networking consultants who are awarded this rare credential only after strenuous testing supervised by Cisco. The vast majority of Cisco CCIEs work for big enterprises or nationwide Internet service providers, and so their skills are not easily accessible to small and midsize businesses.
Progent is among the only computer support organizations that ensures that Cisco CCIEs stay accessible to assist small and mid-size businesses. In addition, Progent offers convenient access to a Cisco CCIE by phone so that you can benefit from immediate assistance for complex system issues that are hurting your productivity but are not within the competence of your usual system support resources. Progent's CCIE consultants can connect to your network via the latest on-line support tools to execute quick and cost-effective analysis and remediation of serious network problems. To learn additional information on Progent's expertise in Cisco infrastructure, visit Cisco Network Consulting Expertise.
Microsoft Partner for Remote Consulting for MS Windows
Progent's Microsoft-expert online support experts can deliver computer system repair and IT help for the complete line of Microsoft server products. Progent is a Microsoft Partner and can provide your business the assistance of consulting engineers who can assist your company with a broad range of technology expertise including
Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 consulting,
Windows Server 2008 R2 support,
Microsoft Exchange 2019 integration,
MS Exchange 2016 Server planning and deployment, Exchange Server 2013 configuration,
Exchange Server 2010 maintenance,
SharePoint 2016 migration and hybrid deployment support,
SharePoint Server 2019 planning and configuration,
Microsoft Teams integration,
Skype for Business Server integration support and Microsoft Lync maintenance, Microsoft Forefront TMG administration and ISA Server migration, MS SQL Server 2019 integration expertise, MS SQL Server 2017 consulting,
SQL Server 2016 integration and development, and SQL Server 2014 support,
System Center 2016 Operations Manager hybrid cloud monitoring,
Microsoft System Center 2012 Operations Manager network monitoring,
Project Server and Server Online training,
SBS Server support, and
Windows 2012 R2 Essentials cloud integration.
Premier Network Security Engineers
Progent offers you the services of qualified CISM, CISSP and ISSAP security professionals who can deliver a variety of security services that can enhance the protection of your UNIX/Linux, Solaris, or Apple macOS and OS X environment against internal or external threats or help your business to revive rapidly from an attack. Security solutions offered by Progent include: comprehensive security audits utilizing technologies such as GFI LANguard Network Security Scanner, AMAP Application Scanner, and software from Metasploit and Nikto; fast recovery from virus and worm assaults; integrating firewalls; designing secure architectures for remote and mobile access; protecting your email infrastructure from spam and DHA attacks; and setting up continual network monitoring. For more about Progent's security expertise for small and medium-size businesses, refer to Progent's Consulting Services for System Security.
Applications Support: Training, Custom Development, Integration
Progent's Mac technology experts can promote the creative aspect of Macintosh computing by providing consulting services and training in graphics, sound, and motion video. Progent's support professionals can provide help in a variety of Mac applications such as Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with specific jobs such as capturing or digitizing audio or video or configuring an audio/video post-production studio.
Progent's Application Experts Team offers in-depth engineering expertise and training in special application fields including ERP, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also offers consulting, programming, and training for familiar Microsoft business applications such as Microsoft CRM, Microsoft Office Project, Word, and Microsoft Office Excel. To find out more on Progent's expertise, customization, and training offerings for UNIX/Linux, Sun Solaris, macOS and OS X, or Microsoft applications, refer to Progent's Applications Experts Team.
Call Center Service and Outsourcing Options
Progent offers three support programs for Call Center services : UNIX/Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft Call Center Outsourcing Support Services, Virtual Help Desk Services, and Help Desk Consulting and Staffing.
Progent's Call Center Outsourcing Services are designed primarily for businesses who need the timely accessibility of an effective Call Center but who have limited budgets and internal support resources. Progentís Virtual Help Desk is a transparent supplement to your existing Helpdesk staff. Progent can act as a primary Call Center for your organization, serve as an escalation alternative for tough network problems, or be ready in overflow instances when your ordinary service providers are swamped. Progent's Call Center Consulting Services can assist you in building an effective new Call Center or improving your existing one, evaluating or customizing Call Center software products to meet the special requirements of your business, or adding temporary staff to work online in conjunction with your in-house Help Desk resources to deal with demanding events like software migrations.
Progent is a Microsoft Partner and maintains a skilled roster of Cisco-authorized network infrastructure specialists. Progent's Help Desk staff of seasoned UNIX/Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft professionals are ready to provide your customers instant access to a dependable technical support team with years of experience in phone support and remote access repair service for small and midsize business networks. Progent's focus is on giving the Help Desk a positive recognition as a key contributor to company performance, and Progent's mission is to fix and not simply report problems. To learn additional information on Progent's Help Desk outsourcing, visit Progent's Help Desk Services.
Progent's Online Support Technologies
Get in Touch with a UNIX, Linux, Solaris, Mac OS X or Cisco Technical Support Expert Immediately
Progent's sophisticated service database system includes extensive records of all support delivered to Progent's customers. Every active Progent staff engineer has the benefit of the specifics of support delivered to every customer by any staff engineer. This archive of issues and fixes is organized as a readily searchable internal database that permits Progent's remote support professionals to share their knowledge company-wide to make sure that the efficiency of Progent's support grows daily. Progent's certifications with key vendors including Cisco and Microsoft permit access to additional extensive technical support knowledge bases as well as to manufacturers' internal engineering staff that allow Progent's online consulting experts to arrive at the best resolutions quickly.
To see how to get in touch with a UNIX, Linux, Sun Solaris, Apple macOS or OS X engineer or a Cisco CCIE for emergency phone-based engineering expertise in Arizona, call 1-800-993-9400 or visit Expert Online Network Help.