If your company network is in the state ofArizonayou can have quick online contact with a UNIX, Linux, Sun Solaris, Mac OS X or CCIE-certified expert to fix critical issues involving your computer network. Progent maintains among the largest teams of UNIX, Linux, Solaris, Apple Mac OS X and CCIE-certified support professionals available online of any independent service firm in the United States. The cost is reasonable, billing is per minute, engagement is immediate, and service is unbeatable.
In case yourArizonasmall business is located some distance from larger urban areas such asPhoenix, Tucson, Mesa, or Glendale, contact with UNIX or CCIE-certified engineers may be limited when you have a crisis. This can cause a drop in income for your company, angry customers, idle employees, and distracted executives. By utilizing Progent's remote support, you have access to a Premier professional ready to provide assistance whenever you require it to keep your network on line.
Because Progent charges for telephone-based service on a per-minute basis, your business is invoiced only for technical help provided. Progent asks for no initialization charge. Many online support firms demand substantial minimum time requirements or charge for each fifteen minutes or more. Progent's one-minute granularity and simple billing policy save you from large bills for quick solutions.
If your Arizona business needs online support for UNIX/Linux, Sun Solaris, macOS and OS X or Cisco technology, visit Progent's remote help, phone 866-776-4368, or visit Contact Progent.
What Makes Progent's Online Support Program Unique?
Progent's experienced team of online support professionals has a broad range of in-depth computer knowledge. This allows Progent's remote service specialists to deal successfully with the most complex network trouble more quickly than is possible with typical independent service firms or with the internal IT resources commonly found in smaller companies. Progent has developed the technology and experience to repair problems efficiently in many different computer configurations that incorporate combinations of UNIX, Linux, Sun Solaris, Apple macOS and OS X, Microsoft, and Cisco technologies. (See Progent's customer testimonials.)
Progent's UNIX/Linux, Sun Solaris, macOS and OS X, and CISCO CCIE support experts have earned professional credentials including Certified Network Administrator for Solaris, Red Hat Certified Engineer, Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's remote support experts also have a number of high-level Cisco credentials which include Cisco Certified Internet Expert (CCIE) in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional, Network Associate (CCNA), Security Professional, CCVP, and Design Professional.
In order to assist companies that run environments based on a mix of UNIX, Linux, Solaris, Apple macOS and OS X, and Microsoft Windows technology, Progent's online support team offers the help of consultants have earned important Microsoft credentials such as Microsoft Certified Systems Engineer, Desktop Support Technician, and Application Developer (MCAD). For delivering company-wide security consulting, Progent offers remote contact with engineers with a variety of security credentials including Certified Information Security Manager (CISM) consultants, CISSP experts, and ISSAP consultants. The scope of Progent's expertise combined with Progent's cooperative approach to fixing technical problems streamlines trouble ticket escalation, when called for, to specialists with sufficient background to deal with particularly tough jobs. This accelerates resolutions of urgent problems, avoids system disruption, and minimizes maintenance bills.
For organizations anywhere in Arizona, Progent allows fast remote communication with a UNIX/Linux, Solaris, Apple macOS or OS X consultant for emergency help to troubleshoot network problems that are hurting your business and are outside the skill set of your in-house network service resources. Progent's UNIX, Linux, Sun Solaris, macOS and OS X, and CCIE-Premier service team can interface with your system via state-of-the-art remote troubleshooting tools that allow them to deliver fast and efficient diagnosis and repair of critical network issues.
Troubleshooting Services Progent's Phone-based Support Experts Can Offer Your Arizona Company
Progent's network engineers can provide advanced help for a comprehensive array of UNIX, Apple OS X, Cisco, and Windows solutions including:
Online Expertise for UNIX/Linux, Sun Solaris, and Apple macOS and OS X Environments
Progent's UNIX/Linux, Solaris, and Apple macOS and OS X phone-based technical support staff can help Arizona companies to maintain a large array of computer products and technologies including system architecture, messaging solutions, security expertise for networks and company processes, Windows coexistence with UNIX/Linux, Solaris, or Apple macOS and OS X platforms, VMware options for processor consolidation and streamlined management, and transitioning from older applications to contemporary environments based on updated versions of UNIX, Linux, Sun Solaris, macOS and OS X, or MS Windows.
Progent's support professionals offer remote technical help for computers based on major versions of the UNIX operating system including:
macOS and OS X,
SGI/Irix or familiar Linux platforms such as
Debian GNU/Linux and
Cisco Network Infrastructure and Security Products
Progent leads the IT consulting industry for providing immediate and affordable communication with Cisco CCIEs. CCIEs are sought-after network professionals who earn this advanced certification only after thorough testing supervised by Cisco. Usually CCIEs work for big corporations or national ISPs, and so their skills are not conveniently accessible to smaller companies.
Progent is one of the few computer support providers that ensures that Cisco CCIEs are accessible to support small and medium sized businesses. In addition, Progent facilitates fast communication with a Cisco CCIE by telephone so your company can benefit from immediate support for critical network problems that are hurting your business but are beyond the comfort zone of your local network support resources. Progent's CCIE consultants can access your network via state-of-the-art on-line support technology in order to provide fast and affordable analysis and resolution of critical network problems.
CCIE and CCNP Certified experts from Progent can help your company to architect, setup, and maintain a converged information system that can streamline business processes, lower costs, and accelerate the path to positive ROI. By offering Cisco integrated services routers experience with Cisco Catalyst switches support and Cisco wireless products integration help, Progent can dramatically improve the strategic value of your connectivity environment in Arizona. To see additional information concerning Progent's services for Cisco network appliances, visit Cisco Technology Professional Services.
Microsoft Partner for Remote Expertise for Windows
Progent's Microsoft-certified remote service professionals can provide computer system problem solving and consulting help for the complete line of Microsoft server platforms. Progent is a Microsoft Certified Partner and can provide your company the assistance of support professionals who can assist you with a wide range of technology expertise such as
Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 consulting,
Windows Server 2008 maintenance,
Microsoft Exchange Server 2019 integration,
Microsoft Exchange Server 2016 planning and deployment, Exchange 2013 consulting,
Exchange 2010 management,
SharePoint Server 2016 migration consulting,
SharePoint Server 2019 planning and configuration,
Microsoft Skype for Business configuration consulting and Lync 2010 migration, Forefront Threat Management Gateway administration and ISA Server 2006 migration, MS SQL Server 2019 planning and deployment consulting, Microsoft SQL Server 2017 expertise,
SQL Server 2016 integration and programming, and Microsoft SQL Server 2014 consulting,
System Center 2016 Operations Manager hybrid cloud monitoring and analytics,
Microsoft System Center 2012 Operations Manager (SCOM 2012) network monitoring,
Project Server and Server Online planning,
SBS Server 2011 support, and
Windows 2012 R2 Essentials migration and cloud integration.
Certified Security Engineers
Progent provides you contact with expert CISM, CISA and CISSP security consultants who offer a variety of system protection services that can improve the protection of your UNIX/Linux, Sun Solaris, or macOS and OS X environment against attacks or assist your business to recover rapidly from an attack. Security services provided Progent include: comprehensive security analysis using tools such as GFI LANguard Network Security Scanner, NMAP Port Scanner, and products from Metasploit and Hydra; rapid recovery from virus and worm assaults; setting up firewalls; planning safe architectures for off-site and mobile access; securing your email system from viruses, spam and directory harvest attacks; and setting up 24x7 network monitoring. To find out more information on Progent's security services for small and midsize companies, visit Progent's Engineering Services for Network Security.
Applications Services: Webinar Training, Development, Integration
Progent's Apple Mac technology consultants can promote the creative facets of Mac computing by providing help services and education in imaging, sound, and motion video. Progent's consultants offer expertise in a range of Mac applications including Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific jobs such as capturing or digitizing audio or video or configuring an audio/video production facility.
Progent's Application Experts Group offers in-depth engineering expertise and education in special application fields including ERP, MRP, custom financial systems, and Customer Relationship Management. Progent also offers expertise, custom development, and education for popular Microsoft business applications such as CRM, Office Project, Microsoft Office Word, and MS Office Excel. For additional information about Progent's consulting, custom development, and education offerings for UNIX/Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, see Progent's Business Application Experts Team.
Call Center Support and Outsourcing Options
Progent offers several support programs for Help Desk services : UNIX/Linux, Solaris, macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Services, Virtual Help Desk Services, and Help Desk Operations Consulting and Staffing.
Progent's Help Desk Outsourcing Services are intended primarily for businesses who need the immediate accessibility of a professional Help Desk but who have relatively small budgets and IT management bandwidth. Progentís Virtual Help Desk is a transparent supplement to your existing Help Desk staff. Progent can act as a main Help Desk Call Center for your business, represent an escalation resource for tough network problems, or be available in those situations when your ordinary resources are too busy. Progent's Help Desk Call Center Consulting Services can assist you in establishing an efficient new Help Desk or enhancing your current one, evaluating or programming Call Center software products to address the special needs of your business, or providing supplemental personnel to work online in conjunction with your in-house Help Desk resources to handle demanding scenarios like system upgrades. To read more information on Progent's Help Desk support and outsourcing services, go to Progent's Call Center Support.
Progent's Remote Support Technologies
Progent has developed a collection of optimized tools, refined over more than a decade of field experience, dedicated to allowing the highest quality of service for providing online engineering help and troubleshooting for small and midsize company information systems. Progent offers safe VPN support for gateways from multiple leading sources such as Microsoft, Cisco, Netscreen and Watchguard. Protected VPN remote access permits the experts of Progent's remote service group to connect to your environment remotely without breaching network security.
Progent's advanced customer support database system keeps comprehensive histories of all support delivered to Progent's customers. Each active Progent staff engineer has access to the history of services provided to each client by any staff engineer. This history of problems and solutions is structured as an easily accessible internal knowledge base that allows Progent's remote support professionals to communicate their experiences with the whole team to ensure that the quality of Progent's support improves over time. Progent's certifications with major vendors such as Cisco and Microsoft permit access to other vast technical support knowledge bases as well as to manufacturers' internal engineering staff that allow Progent's online consulting specialists to arrive at the optimal solutions promptly.
Contact a UNIX, Linux, Solaris, Mac OS X or Cisco Technical Support Expert Immediately
To learn how to contact a UNIX/Linux engineer or a Cisco CCIE for emergency phone-based engineering assistance in Arizona, call 1-800-993-9400 or go to Expert Online Computer Support.