If your business network is inArizonayou now have quick remote contact with a UNIX, Linux, Sun Solaris, Mac OS X or Cisco CCIE engineer to help with critical problems involving your computer network. Progent retains among the most extensive teams of UNIX, Linux, Solaris, Apple Mac OS X and Cisco CCIE consulting experts accessible online of any nationwide support organization in the U.S. The cost is reasonable, charges are per minute, engagement is fast, and support is world class.
If yourArizonaoffice is situated some distance from larger metropolitan areas likePhoenix, Tucson, Mesa, or Glendale, support from UNIX or Cisco CCIE engineers could be limited during an urgent situation. This could mean lost revenue for your company, angry clients, unproductive workers, and distracted executives. By calling Progent's online services, you can get in touch with a Premier engineer ready to provide expertise whenever you require it to keep your information system operating.
Because Progent bills for online support by the minute, your business pays just for support received. Progent imposes no startup charge. Many online service firms apply substantial minimum payments or bill for every fifteen minutes or more. Progent's by-the-minute granularity and straightforward pricing model avoid unexpectedly large bills for quick repairs.
If your Arizona business requires technical help for UNIX, Linux, Sun Solaris, Apple macOS and OS X or Cisco technology, go to Progent's online help, call
Why is Progent's Online Support Services Unique?
Progent's experienced team of online consulting engineers offers a wide range of world-class information technology knowledge. This enables Progent's online service experts to deal successfully with the most challenging technical problems faster than is possible with ordinary third-party service organizations or with the internal IT resources commonly available to smaller businesses. Progent has refined the tools and experience to fix technical issues economically in many different computer environments that incorporate mixtures of UNIX, Linux, Sun Solaris, macOS and OS X, Microsoft, and Cisco products. (Check out Progent's customer testimonials.)
Progent's UNIX, Linux, Sun Solaris, macOS and OS X, and CCIE service specialists have earned major certifications including Certified Network Administrator for Solaris, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician, Apple Certified System Administrator, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's online service engineers also have a number of key Cisco certifications including Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate (CCNA), Security Professional, Voice Professional (CCVP), CCDA and CCDP.
To help businesses who run environments based on a combination of UNIX, Linux, Solaris, macOS and OS X, and Microsoft Windows technology, Progent's online support team can provide the assistance of support specialists have earned important Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Solution Developer (MCSD). For delivering high-level security consulting, Progent provides online contact with engineers who have earned a variety of security credentials including Certified Information Security Manager (CISM) Engineers, Certified Information Systems Security Professional specialists, and Information System Security Architecture Professional engineers. The scope of Progent's technical knowledge coupled with Progent's cooperative approach to fixing network problems allows trouble ticket escalation, if needed, to experts with sufficient competence to deal with unusually intractable jobs. This accelerates resolutions of emergency problems, avoids network downtime, and reduces maintenance bills.
For companies in the state of Arizona, Progent enables immediate remote communication with a UNIX/Linux, Sun Solaris, Apple macOS or OS X specialist for emergency support to repair technical problems that are affecting productivity but are not within the scope of your ordinary network service group. Progent's UNIX, Linux, Sun Solaris, Apple macOS and OS X, and Cisco CCIE-Certified engineers can analyze your computer environment by means of the latest remote troubleshooting tools in order to provide fast and efficient analysis and remediation of critical network issues.
Troubleshooting Services Progent's Online Consulting Experts Can Provide Your Arizona Company
Progent's network engineers are qualified to provide advanced help for a comprehensive set of UNIX/Linux, Apple Mac, Cisco, and Windows solutions such as:
Online Support Services for UNIX, Linux, Sun Solaris, and macOS and OS X Environments
Progent's UNIX, Linux, Solaris, and Apple macOS and OS X remote technical service team can assist Arizona small businesses to maintain an extensive set of information products and technologies that include network architecture, messaging solutions, security consulting for networks and company processes, Microsoft Windows integration with UNIX, Linux, Sun Solaris, or macOS and OS X platforms, virtual server technologies for processor consolidation and centralized administration, and migration from older systems to modern solutions based on newer versions of UNIX, Linux, Solaris, Apple macOS and OS X, or MS Windows.
Progent's service experts offer remote troubleshooting for computers powered by popular versions of the UNIX OS such as: macOS and OS X, Sun Solaris, IBM AIX OS, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO and SGI/Irix or mainstream Linux products such as RedHat Linux, SUSE Linux, Debian-GNU and Slackware.
Cisco Network Infrastructure and Security Technology
Progent is unmatched in the IT consulting arena for providing immediate and affordable communication with Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are elite network engineers who earn this advanced credential only after strenuous testing given by Cisco. Usually Cisco CCIEs are hired by big enterprises or nationwide Internet service providers, and so their services are not readily available to smaller companies.
Progent is one of the rare IT consulting organizations that ensures that CCIEs are accessible to help small and medium sized organizations. Also, Progent offers convenient communication with a Cisco CCIE via phone so that you can benefit from immediate support for complex network problems that are disrupting your business but are outside the experience of your usual IT support personnel. Progent's CCIE support experts can connect to your system via state-of-the-art remote troubleshooting tools to perform rapid and affordable diagnosis and repair of critical network problems. To learn more information on Progent's support for Cisco infrastructure, visit Cisco Network Engineering Expertise.
Microsoft Certified Partner for Phone-based Consulting for Microsoft Windows
Progent's Microsoft-certified remote support experts can provide network repair and consulting assistance for all Microsoft server platforms. Progent is a Microsoft Partner and can offer your company the expertise of consulting engineers who can assist your company with a wide range of technology practice areas including
Microsoft Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 consulting,
MS Exchange Server 2019 planning and configuration,
MS Exchange 2016 Server planning and deployment, Microsoft Exchange Server 2013 integration,
SharePoint 2019 planning and configuration,
SharePoint 2016 migration consulting services,
Microsoft Teams consulting,
Microsoft Skype for Business Server planning and deployment consulting and Lync Server migration, Forefront TMG administration and ISA Server 2006 maintenance, Microsoft SQL Server 2019 integration expertise, Microsoft SQL Server 2017 consulting,
SQL Server 2016 migration and development, and SQL Server 2014 support,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring and analytics,
System Center 2012 Operations Manager monitoring and reporting,
Project Server and Server Online training,
SBS Server support, and
Windows 2012 R2 Essentials migration and cloud integration.
Premier System Security Consultants
Progent offers you the services of qualified CISM, CISSP and ISSAP security engineers who offer a variety of security services that can strengthen the defenses of your UNIX/Linux, Sun Solaris, or macOS and OS X network against internal or external threats or help you to revive fast from a breach. Security solutions offered by Progent include: comprehensive security analysis using platforms such as GFI LANguard Network Security Scanner, EEYE Vulnerability Scanner, and utilities from Metasploit and Hydra; rapid recuperation from malicious attacks; integrating firewalls; planning safe architectures for remote and mobile connectivity; securing your messaging infrastructure from spam and DHA attacks; and implementing 24x7 automated monitoring. To read additional information on Progent's security expertise for small and medium-size companies, go to Progent's Professional Support for Network Security.
Applications Support: Online Classes, Development, Troubleshooting
Progent's Apple Mac technology consultants can promote the creative aspect of Mac environments by offering consulting services and training in graphics, sound, and motion video. Progent's support professionals offer help in a range of Mac applications such as Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific jobs such as capturing or digitizing audio or video or setting up an audio/video post-production facility.
Progent's Application Experts Team offers professional engineering expertise and education in special application fields including Enterprise Requirements Planning, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also can provide consulting, customization, and training for familiar Microsoft applications including CRM, Office Project, MS Word, and MS Excel. To find out more about Progent's expertise, customization, and training services for UNIX/Linux, Solaris, Apple macOS and OS X, or Microsoft applications, visit Progent's Business Application Experts Group.
Help Desk Support and Outsourcing Options
Progent provides a variety of support programs for Help Desk Call Center services that include UNIX, Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Support Services, Virtual Help Desk Support Services, and Helpdesk Process Consulting and Staffing Services.
Progent is a Microsoft Partner and maintains a skilled team of Cisco-certified networking experts. Progent's Help Desk Call Center team of seasoned UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft professionals are available to give your customers easy contact with a large support team with years of experience in telephone-based support and online repair service for small and medium-size business networks. Progent's focus is on earning the Help Desk a positive recognition as a solid driver of business productivity, and Progent's goal is to fix rather than just report problems. To learn more concerning Progent's Call Center service and outsourcing, refer to Progent's Help Desk Support.
Progent's Online Service Tools
Progent's advanced service database application includes thorough documentation of all service delivered to Progent's customers. Each active Progent team consultant has the benefit of the history of support rendered to each customer by any staff engineer. This archive of problems and fixes is organized as an easily accessible proprietary knowledge base that enables Progent's remote technical experts to communicate their knowledge company-wide to ensure that the quality of Progent's support services improves daily. Progent's partnerships with key industry leaders including Cisco and Microsoft permit access to additional extensive support knowledge bases as well as to vendors' internal technical personnel that allow Progent's remote service specialists to come up with the optimal resolutions promptly.