If your business network is inArizonayou now have quick remote contact with a UNIX, Linux, Sun Solaris, Mac OS X or Cisco CCIE engineer to help with critical problems involving your computer network. Progent retains among the most extensive teams of UNIX, Linux, Solaris, Apple Mac OS X and Cisco CCIE consulting experts accessible online of any nationwide support organization in the U.S. The cost is reasonable, charges are per minute, engagement is fast, and support is world class.

If yourArizonaoffice is situated some distance from larger metropolitan areas likePhoenix, Tucson, Mesa, or Glendale, support from UNIX or Cisco CCIE engineers could be limited during an urgent situation. This could mean lost revenue for your company, angry clients, unproductive workers, and distracted executives. By calling Progent's online services, you can get in touch with a Premier engineer ready to provide expertise whenever you require it to keep your information system operating.

Because Progent bills for online support by the minute, your business pays just for support received. Progent imposes no startup charge. Many online service firms apply substantial minimum payments or bill for every fifteen minutes or more. Progent's by-the-minute granularity and straightforward pricing model avoid unexpectedly large bills for quick repairs.

If your Arizona business requires technical help for UNIX, Linux, Sun Solaris, Apple macOS and OS X or Cisco technology, go to Progent's online help, call 866-776-4368, or go to Contact Progent.

Why is Progent's Online Support Services Unique?
Progent's experienced team of online consulting engineers offers a wide range of world-class information technology knowledge. This enables Progent's online service experts to deal successfully with the most challenging technical problems faster than is possible with ordinary third-party service organizations or with the internal IT resources commonly available to smaller businesses. Progent has refined the tools and experience to fix technical issues economically in many different computer environments that incorporate mixtures of UNIX, Linux, Sun Solaris, macOS and OS X, Microsoft, and Cisco products. (Check out Progent's customer testimonials.)

Progent's UNIX, Linux, Sun Solaris, macOS and OS X, and CCIE service specialists have earned major certifications including Certified Network Administrator for Solaris, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician, Apple Certified System Administrator, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's online service engineers also have a number of key Cisco certifications including Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate (CCNA), Security Professional, Voice Professional (CCVP), CCDA and CCDP.

To help businesses who run environments based on a combination of UNIX, Linux, Solaris, macOS and OS X, and Microsoft Windows technology, Progent's online support team can provide the assistance of support specialists have earned important Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Solution Developer (MCSD). For delivering high-level security consulting, Progent provides online contact with engineers who have earned a variety of security credentials including Certified Information Security Manager (CISM) Engineers, Certified Information Systems Security Professional specialists, and Information System Security Architecture Professional engineers. The scope of Progent's technical knowledge coupled with Progent's cooperative approach to fixing network problems allows trouble ticket escalation, if needed, to experts with sufficient competence to deal with unusually intractable jobs. This accelerates resolutions of emergency problems, avoids network downtime, and reduces maintenance bills.

For companies in the state of Arizona, Progent enables immediate remote communication with a UNIX/Linux, Sun Solaris, Apple macOS or OS X specialist for emergency support to repair technical problems that are affecting productivity but are not within the scope of your ordinary network service group. Progent's UNIX, Linux, Sun Solaris, Apple macOS and OS X, and Cisco CCIE-Certified engineers can analyze your computer environment by means of the latest remote troubleshooting tools in order to provide fast and efficient analysis and remediation of critical network issues.

Troubleshooting Services Progent's Online Consulting Experts Can Provide Your Arizona Company
Progent's network engineers are qualified to provide advanced help for a comprehensive set of UNIX/Linux, Apple Mac, Cisco, and Windows solutions such as:

Online Support Services for UNIX, Linux, Sun Solaris, and macOS and OS X Environments
Progent's UNIX, Linux, Solaris, and Apple macOS and OS X remote technical service team can assist Arizona small businesses to maintain an extensive set of information products and technologies that include network architecture, messaging solutions, security consulting for networks and company processes, Microsoft Windows integration with UNIX, Linux, Sun Solaris, or macOS and OS X platforms, virtual server technologies for processor consolidation and centralized administration, and migration from older systems to modern solutions based on newer versions of UNIX, Linux, Solaris, Apple macOS and OS X, or MS Windows.

Progent's service experts offer remote troubleshooting for computers powered by popular versions of the UNIX OS such as: macOS and OS X, Sun Solaris, IBM AIX OS, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO and SGI/Irix or mainstream Linux products such as RedHat Linux, SUSE Linux, Debian-GNU and Slackware.

Cisco Network Infrastructure and Security Technology
Progent is unmatched in the IT consulting arena for providing immediate and affordable communication with Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are elite network engineers who earn this advanced credential only after strenuous testing given by Cisco. Usually Cisco CCIEs are hired by big enterprises or nationwide Internet service providers, and so their services are not readily available to smaller companies.

Progent is one of the rare IT consulting organizations that ensures that CCIEs are accessible to help small and medium sized organizations. Also, Progent offers convenient communication with a Cisco CCIE via phone so that you can benefit from immediate support for complex network problems that are disrupting your business but are outside the experience of your usual IT support personnel. Progent's CCIE support experts can connect to your system via state-of-the-art remote troubleshooting tools to perform rapid and affordable diagnosis and repair of critical network problems. To learn more information on Progent's support for Cisco infrastructure, visit Cisco Network Engineering Expertise.

Microsoft Certified Partner for Phone-based Consulting for Microsoft Windows
Progent's Microsoft-certified remote support experts can provide network repair and consulting assistance for all Microsoft server platforms. Progent is a Microsoft Partner and can offer your company the expertise of consulting engineers who can assist your company with a wide range of technology practice areas including Microsoft Windows Server 2019 migration services, Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 consulting, MS Exchange Server 2019 planning and configuration, MS Exchange 2016 Server planning and deployment, Microsoft Exchange Server 2013 integration, SharePoint 2019 planning and configuration, SharePoint 2016 migration consulting services, Microsoft Teams consulting, Microsoft Skype for Business Server planning and deployment consulting and Lync Server migration, Forefront TMG administration and ISA Server 2006 maintenance, Microsoft SQL Server 2019 integration expertise, Microsoft SQL Server 2017 consulting, SQL Server 2016 migration and development, and SQL Server 2014 support, System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring and analytics, System Center 2012 Operations Manager monitoring and reporting, Project Server and Server Online training, SBS Server support, and Windows 2012 R2 Essentials migration and cloud integration.

Premier System Security Consultants
Progent offers you the services of qualified CISM, CISSP and ISSAP security engineers who offer a variety of security services that can strengthen the defenses of your UNIX/Linux, Sun Solaris, or macOS and OS X network against internal or external threats or help you to revive fast from a breach. Security solutions offered by Progent include: comprehensive security analysis using platforms such as GFI LANguard Network Security Scanner, EEYE Vulnerability Scanner, and utilities from Metasploit and Hydra; rapid recuperation from malicious attacks; integrating firewalls; planning safe architectures for remote and mobile connectivity; securing your messaging infrastructure from spam and DHA attacks; and implementing 24x7 automated monitoring. To read additional information on Progent's security expertise for small and medium-size companies, go to Progent's Professional Support for Network Security.

Applications Support: Online Classes, Development, Troubleshooting
Progent's Apple Mac technology consultants can promote the creative aspect of Mac environments by offering consulting services and training in graphics, sound, and motion video. Progent's support professionals offer help in a range of Mac applications such as Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific jobs such as capturing or digitizing audio or video or setting up an audio/video post-production facility.

Progent's Application Experts Team offers professional engineering expertise and education in special application fields including Enterprise Requirements Planning, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also can provide consulting, customization, and training for familiar Microsoft applications including CRM, Office Project, MS Word, and MS Excel. To find out more about Progent's expertise, customization, and training services for UNIX/Linux, Solaris, Apple macOS and OS X, or Microsoft applications, visit Progent's Business Application Experts Group.

Help Desk Support and Outsourcing Options
Progent provides a variety of support programs for Help Desk Call Center services that include UNIX, Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Support Services, Virtual Help Desk Support Services, and Helpdesk Process Consulting and Staffing Services.

Progent is a Microsoft Partner and maintains a skilled team of Cisco-certified networking experts. Progent's Help Desk Call Center team of seasoned UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft professionals are available to give your customers easy contact with a large support team with years of experience in telephone-based support and online repair service for small and medium-size business networks. Progent's focus is on earning the Help Desk a positive recognition as a solid driver of business productivity, and Progent's goal is to fix rather than just report problems. To learn more concerning Progent's Call Center service and outsourcing, refer to Progent's Help Desk Support.

Progent's Online Service Tools
Progent's advanced service database application includes thorough documentation of all service delivered to Progent's customers. Each active Progent team consultant has the benefit of the history of support rendered to each customer by any staff engineer. This archive of problems and fixes is organized as an easily accessible proprietary knowledge base that enables Progent's remote technical experts to communicate their knowledge company-wide to ensure that the quality of Progent's support services improves daily. Progent's partnerships with key industry leaders including Cisco and Microsoft permit access to additional extensive support knowledge bases as well as to vendors' internal technical personnel that allow Progent's remote service specialists to come up with the optimal resolutions promptly.

Talk to a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Network Support Specialist Immediately
To find out how to get in touch with a UNIX, Linux, Sun Solaris, Apple macOS or OS X engineer or a Cisco CCIE for urgent remote engineering support in Arizona, phone 1-800-993-9400 or visit Expert Online Computer Help.


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    Progent can help you in any phase of your upgrade to Microsoft Exchange 2019 such as deploying Windows Server 2019 Core as a host for Exchange; designing high availability (HA) system topology for a local, cloud-based or hybrid deployment; moving mailboxes; designing and implementing Hyper-V virtualization; setting up HLB; setting up DAG groups with MCDB caching; integrating with Skype for Business 2019 for voicemail; integration with SharePoint; preparing firewalls; integration with Microsoft Office 365; and setting up Outlook.

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    Progent's Juniper-authorized network engineer can help you to plan and implement Juniper Firewall and VPN technology, enhance and support your infrastructure, and upgrade efficiently from discontinued equipment to the latest versions. Progent's Junos OS engineers can also offer expertise with Juniper's flagship network control software to enable your business to streamline the management and strengthen the protection of your Juniper VPN devices and routers. Progent also has broad background supporting Juniper's NetScreen OS and ScreenOS software platforms and can help you maintain environments that include a mix of Juniper's OS platforms.

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    Microsoft Dynamics Customer Relationship Management helps small companies nurture positive client relationships. Built-in Sales and Customer Service components enable employees to share data to help improve selling success and offer consistent, effective customer service. Progent can configure the most sensible network infrastructure, including mobile wireless access, to back MS CRM, and Progent's Experts Team can provide your small business with a certified MS CRM consultant who can help you integrate Microsoft CRM with your sales or customer service databases.

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    Microsoft System Center 2016 provides major improvements in the management of hybrid cloud networks through advanced integration with Windows Server 2016, Windows 10 clients; unified management of multi-OS networks that incorporate Linux, Hyper-V and VMware vSphere; and better public and private cloud support including tighter integration with Microsoft Intune for Apple iPhone and Google Android smartphone management plus native integration with Operations Management Suite (OSM) for cloud-based analytics and reporting. Progent's Microsoft-certified consulting staff can provide advanced online and on-premises support for all elements of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager. Progent can help you to design and configure a new implementation of System Center 2016, expand or tune an existing one, upgrade efficiently from a previous release of System Center, or debug your System Center environment.

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    Progent's engineers can deliver a variety of technical services to help companies of all sizes to deploy, manage, and support environments that incorporate workstations, notebooks, tablets, or Windows phones based on Windows 8.1. For enterprise customers, Progent's experienced project management consultants can assist to set up test labs to evaluate Windows 8.1 and develop and implement Windows 8.1 deployment projects following proven methodologies.

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    Progentís Microsoft certified consultants can provide small and mid-sized companies expert Microsoft SQL Server support. Microsoft SQL Server is a complete, Web-enabled database and data analysis platform that opens the door to the speedy creation of advanced business applications that can give your business a competitive advantage. SQL Server provides core support for XML and can query across the Internet and beyond the corporate firewall. In addition to offering consulting, support and troubleshooting services, Progentís SQL consultants can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the productivity of your IT system. Progent can also help you upgrade from older editions of SQL Server to Microsoft SQL Server 2005.

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    Progent's ProSight Virtual hosting services offer small businesses a range of advantages including reduced capital expenditures, reductions in operational costs, improved executive focus, world-class protection, enhanced fault tolerance, and regulatory compliance.

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    E-Mail Guard is Progent's affordable antispam and anti-virus managed service that offers small companies world-class protection from spam, viruses, directory harvesting, and other types of e-mail-based attacks on IT networks. E-Mail Guard is built on Postini's Perimeter Manager, a full suite of web-managed anti-spam and antivirus services that defuse email attacks before they are able to breech the network firewall. Perimeter Manager also allows administrators monitor and control their email application, regardless of server vendor, hardware technology, or geographic location.

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    Progent's Microsoft-certified Intune consultants can help your company to understand the strategic value of utilizing Microsoft Intune for configuring and managing your web-facing mobile computers including laptops, smartphones, and tablets powered by Windows, iOS, and Android. Progent's Intune consultants can assist you to define policies, set up test systems to confirm the appropriateness of Intune for your network, deploy Intune throughout your IT ecosystem, integrate Intune with System Center Configuration Manager for single-console change management, and provide ongoing support for your Microsoft Intune solution.

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    E-Mail Guard is Progent's economical spam filtering and virus defense service that offers small companies world-class protection against spam, viruses, DHA attacks, and other varieties of e-mail-based assaults on computer networks. E-Mail Guard is powered by Postini's perimeter management technology, a sophisticated library of web-managed spam filtering and antivirus services that ward off email attacks before they can breech the corporate firewall. Perimeter Manager also lets administrators track and manage their email application, regardless of server vendor, hardware type, or data center location.

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    Remote management cards give network managers full control over a server without the requirement for an on-site presence. Using these management cards, all console screen data plus keyboard and mouse operations are exported to an off-site session to a support expert who can be located anywhere in the world. Progent's Microsoft and Cisco authorized engineers can assist you to design, implement, and manage a fault-tolerant company network that incorporates remote management cards and Progent can utilize these remote management cards to provide efficient off-site technical assistance. Progent is familiar with a variety of remote server management cards such as Aten IP9001 remote server management cards, American Megatrends remote management cards, Dell remote server management cards, HP Lights-Out remote management cards, and Peppercon remote management cards.

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    Progent's proven ransomware recovery consultants can assist you to restore an IT network damaged by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, DopplePaymer, Lockbit or Nephilim.

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    Progent can show you how to prepare and implement an efficient migration to Microsoft Dynamics GP so that you preserve your information, strengthen your protection, modernize your analytics, take full advantage of Microsoft Office support, and minimize productivity interruption by creating and following a sensible migration plan. Progent can also help educate new Dynamics GP users so you don't lose productivity. Progent can improve your company reports and management analytics by providing Crystal Reports help, FRx assistance, and Excel expertise. Progent's background with Microsoft .NET development, Microsoft SQL Server solutions, and designing with VBasic, XML and other platforms make it possible to produce specialized line-of-business software and eCommerce solutions that integrate transparently with Microsoft Dynamics GP.

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    SQL Server 2016 introduces significant enhancements in speed, scale, security, high-availability, mobile computing support, and integrated BI. New features include PolyBase for handling SQL and NoSQ files in one appliance for big data applications, Hadoop support, Row-level Security, Mobile Report Publisher, and seamless control over local and cloud resources. Progent's Microsoft-certified consultants can deliver remote and on-premises expertise to assist businesses of any size to implement, manage or troubleshoot any edition of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with all key Microsoft technologies such as Windows Server and Hyper-V, Exchange, SharePoint Server, Microsoft Dynamics CRM, Lync or Skype for Business, and System Center Operations Manager.

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    Progent offers businesses of all sizes world-class network remote or in-person consulting services for information systems powered by Windows technology and Microsoft's .NET servers including Microsoft Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Premier IT consultants also offer security expertise for companies ranging from the small office to the worldwide enterprise.

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    Progent's Microsoft-certified consultants can help businesses of all sizes to evaluate Windows 10 or to upgrade to Windows 10 from an older release of Windows. Online and onsite evaluation and upgrade services for Windows 10 provided by Progent's consultants include ROI estimates, project coordination, application compatibility testing, test lab systems, virtualization architecture, Cloud and hybrid solutions, mobile device management, teleworker access, data and identity security, streamlined deployment and management, network optimization, wired/wireless convergence, business continuity planning, group and personal training for network management personnel and end users, and ongoing Call Center support services.

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    Progent's Microsoft engineers can provide in-depth expertise in deploying, using and debugging any edition of Project, Project Server, and Project Online and can provide a wide variety of affordable remote consulting services following industry best practices to help businesses of all sizes to receive all the benefits of this powerful project management solution. Consulting support available from Progent include system planning, software configuration and migration, strategies for secure file and status sharing among onsite and offsite users, network optimization, and customized webinar training classes.

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    Progent offers two ultra-affordable service bundles intended to enable small businesses to receive an impartial network security assessment from a certified security engineer. With Progent's External Security Inventory Scan, a security engineer runs an extensive test of your IT infrastructure from outside your firewall to determine possible risks in the security posture you expose to the outside world. With Progent's Internal Network Security Inventory Checkup, a security engineer runs a network scan from an authorized computer within your company firewall to uncover the risk to inside attacks. The two security inventory services are configured and executed from a protected remote site.

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  • Les Kent has a 35-year track record of successful network integration, executive administration, sales, and operations. He has demonstrated a knack for developing sophisticated IT solutions in his roles as as a network architect, programmer, project manager, implementation consultant, and troubleshooter for small companies, start-ups, and major enterprises.

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    important features of Microsoft Dynamics GP/Great Plains software include a modular structure that allows you to buy only the functionality you require, a standards-based foundation built on Microsoft technologies to protect your investment and offer a tightly integrated environment, advanced reporting capabilities that permit you to monitor all activities, revenues and spending and sales trends, compatibility with Microsoft Office to speed access to corporate information, the capability to integrate data from almost any db software or workstation application into Microsoft Dynamics GP, plus an open design that makes it possible to create specialized applications. Progent can show you how to configure and maintain a reliable, protected server and communications infrastructure to support Microsoft Dynamics GP, and can offer experienced GP/Great Plains support professionals to help you convert the powerful features of Microsoft Dynamics GP/Great Plains business accounting software into a high-value business solution.

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    Progent's Microsoft-certified information technology consultants offer Windows Server 2016 migration consulting services to assist businesses of any size to plan and implement an efficient move to Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid architecture. Progent can help your company to evaluate the benefits of Windows Server 2016 for your environment and can help you with any aspect of designing, deploying, administering or debugging your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can help you to take advantage of the many innovative disaster recovery and security capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time (JIT) Privileged Access Management, Virtual Machine software load, Storage Replica, plus multi-domain clusters.

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