If your company IT network is in the state of Arizona you can now get fast phone-based technical support from a UNIX, Linux, Solaris, Apple Mac OS X or CCIE-certified engineer to resolve the toughest issues involving your computer network. Progent retains among the most extensive teams of UNIX, Linux, Solaris, Apple Mac OS X and CCIE-certified consultants accessible online of any independent support organization in the country. The cost is competitive, charges are per minute, sign-up is fast, and support is world class.
If your Arizona organization is located away from more populated metropolitan neighborhoods including Phoenix, Tucson, Mesa, or Glendale, support from UNIX or Cisco CCIE experts may be limited when there's an emergency. This can result in a drop in revenue for your company, angry clients, unproductive workers, and distracted management. By contacting Progent's online services, you have access to a Certified engineer who can deliver expertise when you require it to keep your information system running.
Because Progent bills for remote help by the minute, your company pays exclusively for services provided. Progent imposes no startup charge. Some online consulting organizations demand substantial minimum payments or bill for each quarter hour or more. Progent's small granularity and simple billing model eliminate unexpectedly large tabs for speedy solutions.
If your Arizona business needs technical assistance for UNIX, Linux, Solaris, macOS and OS X or Cisco technology, go to Progent's online support, call 866-776-4368, or go to Contact Progent.
What Makes Progent's Online Support Services Special?
Progent's experienced team of remote consulting professionals offers a wide range of world-class computer knowledge. This allows Progent's remote technical support specialists to resolve the most challenging network trouble more quickly than is feasible with ordinary third-party service firms or with the internal support resources usually found in smaller companies. Progent has refined the tools and skills to repair technical issues efficiently in many different computer environments that incorporate mixtures of UNIX/Linux, Sun Solaris, macOS and OS X, Microsoft Windows, and Cisco technologies. (See Progent's client testimonials.)
Progent's UNIX, Linux, Solaris, macOS and OS X, and CCIE engineers have qualified for professional credentials such as Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer, Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's remote support experts also hold a variety of high-level Cisco certifications including Cisco Certified Internet Expert in Routing/Switching, Security, and Voice, plus Cisco Certified CCNP, CCNA, Security Professional (CCSP), Voice Professional (CCVP), and Design Associate.
In order to assist businesses that maintain environments based on a mix of UNIX, Linux, Solaris, Apple macOS and OS X, and Microsoft technology, Progent's remote service group can provide the help of consultants with important Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). For delivering advanced security consulting, Progent provides phone-based support from professionals who have qualified for recognized security credentials including CISM Engineers, Certified Information Systems Security Professional (CISSP) experts, and Information System Security Architecture Professional consultants. The scope of Progent's expertise coupled with Progent's team-oriented approach to repairing technical difficulties allows trouble ticket escalation, if needed, to experts with relevant competence to deal with particularly tough problems. This speeds up remediation of urgent problems, prevents network disruption, and minimizes maintenance bills.
For companies throughout Arizona, Progent enables fast remote access to a UNIX, Linux, Solaris, Apple macOS or OS X consultant for critical support to repair computer problems that are threatening business productivity and are outside the comfort zone of your local computer service organization. Progent's UNIX, Linux, Solaris, macOS and OS X, and Cisco CCIE-Premier service team can analyze your network with advanced remote troubleshooting tools that allow them to provide quick and affordable analysis and remediation of serious computer problems.
Troubleshooting Services Progent's Remote Support Experts Can Offer Your Arizona Business
Progent network engineers are qualified to deliver expert help for a comprehensive array of UNIX, Apple, Cisco, and Windows technologies including:
Online Troubleshooting and Consulting for UNIX, Linux, Solaris, and macOS and OS X Systems
Progent's UNIX, Linux, Solaris, and macOS and OS X online computer service team can help Arizona small businesses to maintain a comprehensive array of information products and technologies such as system infrastructure, messaging support, security consulting for computer systems and company processes, Microsoft Windows coexistence with UNIX/Linux, Sun Solaris, or Apple macOS and OS X platforms, VMware options for processor economization and centralized management, and migration from older applications to modern solutions powered by updated versions of UNIX, Linux, Sun Solaris, macOS and OS X, or MS Windows.
Progent's support professionals can provide online technical help for systems powered by major derivatives of UNIX such as:
Apple macOS and OS X,
IBM AIX Open UNIX,
Berkeley UNIX (BSD),
SCO UNIX and
SGI/Irix or familiar Linux platforms including
Debian GNU/Linux and
Cisco Network Architecture and Security Products
Progent is unmatched in the IT consulting industry for providing fast and economical access to Cisco CCIEs. CCIEs are elite network consultants who qualify for this rare credential only after strenuous examinations supervised by Cisco. In most cases CCIEs are employed by big enterprises or national ISPs, and as a result their expertise is not readily accessible to smaller companies.
Progent is one of the rare network consulting providers that ensures that Cisco CCIEs are available to help small and medium sized businesses. In addition, Progent offers fast communication with a Cisco CCIE via telephone so that you can get timely assistance for urgent system problems that are disrupting your business but are outside the competence of your local IT maintenance personnel. Progent's CCIE support experts can tie into your environment using state-of-the-art remote troubleshooting tools in order to perform fast and cost-effective diagnosis and resolution of critical network trouble. For more on Progent's expertise in Cisco infrastructure, refer to Cisco Network Engineering Services.
Microsoft Certified Partner for Remote Consulting for Windows
Progent's Microsoft-certified remote service engineers can deliver computer repair and consulting assistance for the complete line of Microsoft server technologies. Progent is a Microsoft Partner and can offer your organization the expertise of support engineers who can assist your company with a broad variety of technology practice areas including
Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 consulting,
Windows Server 2008 R2 maintenance,
MS Exchange 2019 Server planning and configuration,
Microsoft Exchange 2016 Server migration, Microsoft Exchange 2013 configuration,
Microsoft Exchange Server 2010 monitoring and support,
SharePoint Server 2016 migration expertise,
SharePoint Server 2019 planning and deployment,
Skype for Business Server configuration support and Lync Server 2010 migration, Microsoft Forefront Threat Management Gateway management and ISA Server 2006 maintenance, MS SQL Server 2019 integration expertise, MS SQL Server 2017 consulting,
SQL Server 2016 integration and development, and SQL Server 2014 consulting,
System Center 2016 Operations Manager hybrid cloud monitoring and analytics,
Microsoft System Center 2012 Operations Manager network monitoring,
Project Server training,
SBS Server consulting, and
Windows Essentials cloud integration.
Certified System Security Professionals
Progent provides you access to accredited CISM, CISSP and ISSAP security engineers who can deliver a variety of security services that can strengthen the resistance of your UNIX, Linux, Solaris, or Apple macOS and OS X network against internal or external threats or help your business to recuperate promptly from an assault. Security solutions available from Progent include: extensive security evaluation utilizing platforms such as GFI LANguard Network Security Scanner, NMAP Port Scanner, and software from Metasploit and Netcat; fast recovery from malicious attacks; configuring firewalls; establishing safe architectures for remote and mobile access; securing your messaging infrastructure against spam and directory harvest attacks; and setting up 24x7 network monitoring. To read more information about Progent's security support for small and midsize businesses, see Progent's Consulting Support for Network Security.
Applications Support: Training, Customization, Problem Solving
Progent's Apple Mac technology experts can promote the creative aspect of Mac environments by offering help services and education in graphics, audio, and video. Progent's consultants can provide help in a range of Mac applications such as Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with special jobs such as scanning or digitizing audio or video or setting up an audio/video post-production studio.
Progent's Application Experts Group can supply professional consulting expertise and education in specific application areas such as ERP, MRP, custom financial systems, and Customer Relationship Management. Progent also offers consulting, customization, and training for popular Microsoft business applications such as CRM, MS Office Project, MS Word, and Microsoft Excel. To find out more information concerning Progent's consulting, customization, and training offerings for UNIX/Linux, Sun Solaris, macOS and OS X, or Microsoft applications, see Progent's Applications Experts Group.
Help Desk Support and Outsourcing Alternatives
Progent provides three service offerings for Help Desk services that include UNIX, Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft Call Center Outsourcing Support Services, Virtual Helpdesk Support Services, and Call Center Operations Consulting and Staffing.
Progent is a Microsoft Partner and has a skilled roster of Cisco-certified network infrastructure specialists. Progent's Help Desk Call Center staff of seasoned UNIX/Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft experts can give your customers easy communication with a large support team with years of background in phone support and remote access troubleshooting for small and medium-size business information systems. Progent's focus is on earning the Help Desk Call Center a positive recognition as a significant contributor to company performance, and Progent's goal is to resolve rather than simply document problems. To read more information about Progent's Help Desk service and outsourcing, go to Progent's Call Center Support.
Progent's Remote Support Technologies
Contact a UNIX, Linux, Solaris, Mac OS X or Cisco Network Assistance Specialist Now
Progent's highly evolved customer support reporting software stores extensive documentation for all support delivered to Progent's clients. Each active Progent staff consultant has access to the history of support rendered to every customer by any team engineer. This archive of problems and solutions is organized as a conveniently searchable proprietary knowledge base that permits Progent's online technical engineers to share their knowledge with the whole team to make sure that the quality of Progent's support services improves daily. Progent's partnerships with key industry leaders such as Cisco and Microsoft permit access to additional extensive technical support knowledge bases and to vendors' in-house technical staff that enable Progent's remote consulting experts to arrive at the optimal resolutions promptly.
To find out how you can ask a UNIX/Linux consultant or a Cisco CCIE for urgent remote consulting support in Arizona, phone 1-800-993-9400 or go to Expert Online Network Help.