If your company IT network is in the state of Arizona you now have fast online help from a UNIX, Linux, Sun Solaris, Mac OS X or Cisco CCIE engineer to assist with urgent issues involving your network. Progent maintains among the most extensive teams of UNIX, Linux, Solaris, Apple Mac OS X and Cisco CCIE support professionals available by phone of any independent support firm in the U.S. The cost is reasonable, charges are per minute, engagement is quick, and service is world class.
In case your Arizona small business is located outside of more populated metropolitan neighborhoods including Phoenix, Tucson, Mesa, or Glendale, contact with UNIX, Linux, Solaris, or Apple Mac OS X or Cisco CCIE engineers may be limited during a crisis. This could mean lost productivity for your business, angry clients, idle employees, and defocused executives. By utilizing Progent's online services, you can get in touch with a Premier engineer who can provide expertise whenever you have to have it to get your system operating.
Since Progent charges for telephone-based help on a per-minute basis, your company owes only for services received. Progent requires no service activation fee. Some online support organizations have significant minimum payments or charge for each quarter hour or more. Progent's fine granularity and straightforward billing policy do away with big tabs for fast solutions.
If your Arizona business requires remote support for UNIX/Linux, Solaris, macOS and OS X or Cisco technology, visit Progent's phone-based support, call
Why is Progent's Remote Technical Support Program Unique?
Progent's experienced staff of remote support engineers has a broad array of in-depth information technology knowledge. This allows Progent's remote technical support experts to resolve the most complex technical problems faster than is possible with typical independent service firms or with the in-house IT staff usually available to small or mid-size companies. Progent has refined the tools and experience to repair technical issues economically in many different network configurations that incorporate mixtures of UNIX, Linux, Sun Solaris, macOS and OS X, Microsoft, and Cisco technologies. (See Progent's customer testimonials.)
Progent's UNIX, Linux, Solaris, macOS and OS X, and CCIE consultants have earned advanced certifications such as Certified Network Administrator for Solaris, Red Hat RHCE, Red Hat RHCT, Apple ACSA, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's remote service experts also hold a variety of key Cisco certifications including Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional, Network Associate, Security Professional, Voice Professional (CCVP), and Design Associate.
To help companies that run networks powered by a mix of UNIX/Linux, macOS and OS X, and Microsoft Windows technology, Progent's remote support group makes available the help of consultants who hold important Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Application Developer (MCAD). For delivering high-level security expertise, Progent provides remote support from professionals who have earned major security credentials such as Certified Information Security Manager consultants, Certified Information Systems Security Professional specialists, and Information System Security Architecture Professional consultants. The range of Progent's expertise coupled with Progent's team-oriented approach to repairing network difficulties allows trouble ticket escalation, when called for, to specialists with sufficient background to resolve particularly intractable jobs. This speeds up resolutions of urgent network problems, avoids network disruption, and reduces technical support invoices.
For organizations anywhere in Arizona, Progent offers fast remote access to a UNIX/Linux, Solaris, macOS or OS X specialist for critical help to troubleshoot information system issues that are threatening productivity but are beyond the skill set of your on-hand IT service group. Progent's UNIX/Linux, Solaris, Apple macOS and OS X, and CCIE-Premier consultants can connect to your computer environment using state-of-the-art remote troubleshooting technologies in order to deliver rapid and affordable diagnosis and resolution of serious computer issues.
Troubleshooting Services Progent's Online Consulting Experts Can Offer Your Arizona Business
Progent network engineers can offer advanced help for an extensive set of UNIX, Apple OS X, Cisco, and Microsoft solutions including:
Remote Expertise for UNIX, Linux, Solaris, and macOS and OS X Environments
Progent's UNIX, Linux, Solaris, and Apple macOS and OS X remote computer service team can assist Arizona companies to maintain a comprehensive array of information products and technologies that include network infrastructure, email solutions, security expertise for computer systems and company operations, Microsoft Windows integration with UNIX, Linux, Solaris, or Apple macOS and OS X systems, virtual server options for processor consolidation and streamlined administration, and moving from out-of-date applications to contemporary environments powered by updated versions of UNIX, Linux, Sun Solaris, macOS and OS X, or MS Windows.
Progent's service experts offer remote troubleshooting for computers powered by leading derivatives of the UNIX operating system such as: macOS and OS X, Sun Solaris, IBM AIX OS, HP-UX (Hewlett Packard UNIX), BSD, SCO and SGI/Irix or familiar Linux packages such as RedHat Linux, SUSE Linux, Debian-GNU and Slackware.
Cisco Network Architecture and Security Solutions
Progent is unmatched in the IT consulting arena for providing fast and affordable access to Cisco Certified Internetwork Experts (CCIEs). CCIEs are elite networking professionals who earn this prestigious credential by passing thorough examinations supervised by Cisco. The vast majority of CCIEs are employed by large corporations or national Internet service providers, and consequently their skills are not readily available to small and midsize businesses.
Progent is among the few IT support firms that makes sure that CCIEs stay available to support small and mid-size organizations. Also, Progent can provide quick contact with a Cisco CCIE via telephone so you can get timely support for complex system issues that are hurting your productivity but are not within the competence of your ordinary system support resources. Progent's CCIE engineers can tie into your environment using state-of-the-art remote troubleshooting tools to provide fast and economical diagnosis and repair of critical network anomalies. To learn additional information on Progent's support for Cisco infrastructure, refer to Cisco Technology Professional Services.
Microsoft Certified Partner for Online Technical Support for Windows
Progent's Microsoft-premier online support engineers can deliver computer system problem solving and IT help for the complete line of Microsoft server technologies. Progent is a Microsoft Partner and can offer your organization the assistance of consulting engineers who can help your company with a wide variety of technology expertise including
Microsoft Windows Server 2022 solution design and migration services, Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 migration,
MS Exchange Server 2019 planning and configuration,
Microsoft Exchange 2016 Server migration, Exchange 2013 integration,
SharePoint Server 2019 planning and deployment,
SharePoint Server 2016 migration consulting services,
Microsoft Teams configuration help,
Microsoft Skype for Business integration support and Microsoft Lync maintenance, Microsoft Forefront Threat Management Gateway 2010 administration and ISA Server 2006 maintenance, Microsoft SQL Server 2019 integration expertise, Microsoft SQL Server 2017 consulting,
Microsoft SQL Server 2016 migration and programming, and SQL Server 2014 support,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring,
System Center 2012 Operations Manager (SCOM 2012) network monitoring,
Project Server training,
SBS Server 2011 support, and
Windows Essentials migration and cloud integration.
Premier Network Security Professionals
Progent offers you the services of accredited CISM and ISSAP security professionals who can deliver a variety of system protection services that can strengthen the protection of your UNIX, Linux, Sun Solaris, or Apple macOS and OS X environment against attacks or help you to recuperate promptly from an assault. Security solutions offered by Progent include: comprehensive security analysis using technologies such as GFI LANguard, NMAP Port Scanner, and software from Solar Winds and Hydra; efficient recuperation from malicious assaults; configuring firewalls; designing secure techniques for remote and mobile connectivity; protecting your email system against viruses, spam and directory harvest attacks; and setting up 24x7 proactive monitoring. To learn additional information on Progent's security services for small and medium-size companies, refer to Progent's Professional Services for System Security.
Business Applications Support: Webinar Training, Programming, Troubleshooting
Progent's Mac technology consultants can support the creative aspect of Macintosh computing by offering consulting services and education in graphics, sound, and video. Progent's support professionals can provide expertise in a range of Apple Mac applications including Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific projects such as scanning or digitizing audio or video or configuring an audio/video post-production facility.
Progent's Application Experts Team can supply in-depth engineering support and training in special application areas such as ERP, MRP, custom financial systems, and Customer Relationship Management. Progent also offers consulting, programming, and training for popular Microsoft business applications such as CRM, Office Project, MS Word, and Excel. To read more concerning Progent's expertise, custom programming, and training services for UNIX, Linux, Solaris, Apple macOS and OS X, or Microsoft applications, see Progent's Applications Experts Services.
Help Desk Call Center Outsourcing Options
Progent offers a selection of support programs for Help Desk Call Center assistance : UNIX/Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Support Services, Virtual Helpdesk Support Services, and Help Desk Consulting and Staffing.
Progent's Help Desk Outsourcing Services are designed primarily for businesses who need the immediate availability of an effective Call Center but who have limited budgets and IT management resources. Progent's Virtual Help Desk is a seamless supplement to your current Helpdesk resources. Progent can act as a main Call Center for your organization, serve as an escalation resource for the most challenging technical problems, or be ready in those instances when your other service providers are swamped. Progent's Help Desk Consulting Services can assist you in establishing an effective new Call Center or enhancing your existing one, evaluating or customizing Help Desk software products to meet the particular needs of your company, or providing temporary personnel to operate remotely with your internal Call Center resources to handle high-demand events like system upgrades. To read more information about Progent's Help Desk outsourcing, see Progent's Call Center Support.
Progent's Online Technical Support Technologies
Progent has deployed an arsenal of optimized technologies, evolved during years of use, dedicated to allowing the highest standard of efficiency for providing remote engineering support and repair for small and midsize company IT systems. Progent offers safe VPN support for VPN gateways from multiple popular companies such as Microsoft, Cisco, Sonicwall and Watchguard. Secure VPN remote access enables the engineers of Progent's remote service group to link to your system without violating system security.
Progent's sophisticated service database software stores comprehensive histories for all service delivered to Progent's customers. Each authorized Progent staff engineer has access to the history of support delivered to every client by any staff engineer. This archive of issues and solutions is structured as an easily searchable internal database that enables Progent's remote technical engineers to share their experiences with the whole team to make sure that the quality of Progent's technical support grows over time. Progent's partnerships with key industry leaders including Cisco and Microsoft permit access to other vast support knowledge bases as well as to manufacturers' internal technical staff that enable Progent's remote consulting specialists to come up with the optimal solutions promptly.
Talk to a UNIX, Linux, Solaris, Mac OS X or Cisco Network Support Specialist Now