If your business IT network is in Arizona you can depend on quick phone-based contact with a UNIX, Linux, Solaris, Apple Mac OS X or CCIE-certified expert to fix urgent problems affecting your IT network. Progent offers the services of one of the largest groups of UNIX, Linux, Sun Solaris, Mac OS X and CCIE-certified consultants accessible remotely of any nationwide support firm in the country. Rates are reasonable, billing is per minute, engagement is immediate, and support is unbeatable.
In case your Arizona business is situated away from larger metropolitan areas including Phoenix, Tucson, Mesa, or Glendale, the availability of UNIX or CCIE-certified experts could be problematic when there's an urgent situation. This can result in a loss of revenue for your business, angry clients, unproductive employees, and distracted management. By calling Progent's online services, you can get in touch with a Certified engineer ready to deliver assistance when you require it to get your information system operating.
Because Progent bills for remote support per minute, your business owes only for technical help provided. Progent requires no initialization charge. Some online support organizations apply substantial minimum payments or bill for each fifteen minutes or longer. Progent's fine granularity and simple pricing mechanism do away with unexpectedly large tabs for speedy solutions.
If your Arizona business requires remote help for UNIX, Linux, Solaris, Apple macOS and OS X or Cisco technology, go to Progent's phone-based support, call 866-776-4368, or refer to Contact Progent.
What Makes Progent's Remote Technical Support Program Unique?
Progent's seasoned team of remote support engineers offers a wide range of in-depth information technology skills. This allows Progent's online service experts to deal successfully with the most challenging network trouble faster than is possible with ordinary third-party support organizations or with the internal support staff commonly found in smaller businesses. Progent has developed the tools and experience to fix technical issues efficiently in a wide variety of network configurations that incorporate combinations of UNIX/Linux, Sun Solaris, macOS and OS X, Microsoft Windows, and Cisco technologies. (Refer to Progent's customer testimonials.)
Progent's UNIX, Linux, Solaris, macOS and OS X, and CCIE engineers have been awarded professional certifications such as Sun SCNA and SCSA for Solaris, Red Hat RHCE, Red Hat RHCT, Apple Certified System Administrator, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's remote service engineers also hold a number of key Cisco credentials including Cisco Certified Internet Expert in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional, Network Associate (CCNA), Security Professional, Voice Professional, and Design Associate.
To help businesses who run environments incorporating a combination of UNIX, Linux, Solaris, macOS and OS X, and Microsoft Windows operating systems, Progent's online service team offers the expertise of consultants who hold important Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Solution Developer (MCSD). For delivering high-level security consulting, Progent provides phone-based support from professionals with major security credentials including Certified Information Security Manager Engineers, Certified Information Systems Security Professional (CISSP) specialists, and ISSAP engineers. The range of Progent's technical knowledge coupled with Progent's team-oriented approach to repairing network problems streamlines service escalation, when called for, to specialists with sufficient competence to deal with particularly tough problems. This speeds up resolutions of emergency network problems, avoids network downtime, and reduces technical support invoices.
For organizations in the state of Arizona, Progent enables virtually instant online contact with a UNIX/Linux, Solaris, Apple macOS or OS X specialist for emergency support to repair information system issues that are impacting your business and are outside the scope of your ordinary network maintenance resources. Progent's UNIX, Linux, Solaris, Apple macOS and OS X, and Cisco CCIE-Certified consultants can connect to your computer environment by means of state-of-the-art remote support technologies in order to perform fast and economical diagnosis and repair of serious IT issues.
Troubleshooting Services Progent's Remote Support Experts Can Offer Your Arizona Company
Progent's online professionals are qualified to offer advanced assistance for a comprehensive array of UNIX, Apple Mac, Cisco, and Microsoft Windows solutions such as:
Online Expertise for UNIX, Linux, Solaris, and Apple macOS and OS X Systems
Progent's UNIX, Linux, Sun Solaris, and Apple macOS and OS X phone-based network service team can assist Arizona companies with a comprehensive set of IT products and technologies including network infrastructure, messaging support, security consulting for networks and business operations, Windows integration with UNIX/Linux, Solaris, or macOS and OS X systems, virtual server products for server economization and streamlined management, and migration from legacy applications to contemporary environments based on updated versions of UNIX, Linux, Solaris, Apple macOS and OS X, or MS Windows.
Progent's support professionals can provide remote technical help for systems based on popular versions of UNIX including:
Apple macOS and OS X,
IBM AIX OS,
SCO UNIX and
Silicon Graphics IRIX (SGI/IRIX) or common Linux platforms including
Debian GNU/Linux and
Cisco Network Architecture and Security Solutions
Progent leads the computer support arena for offering fast and affordable access to Cisco CCIEs. Cisco-certified CCIEs are elite networking professionals who qualify for this prestigious certification by passing strenuous examinations given by Cisco. Most Cisco CCIEs are employed by big corporations or nationwide ISPs, and consequently their help is not readily accessible to smaller companies.
CCIE Premier experts from Progent can assist your company to architect, setup, and manage a converged information system that can simplify business processes, reduce costs, and speed time to positive ROI. By combining Cisco broadband routers experience with Cisco Catalyst switches consulting services and Cisco Aironet wireless technology integration assistance, Progent can dramatically improve the strategic value of your information network in Arizona. To learn additional information about Progent's expertise in Cisco infrastructure, visit Cisco Network Professional Expertise.
Microsoft Certified Partner for Remote Technical Support for Microsoft Windows
Progent's Microsoft-premier remote service professionals can deliver network troubleshooting and consulting support for the complete line of Microsoft server technologies. Progent is a Microsoft Partner and can offer your organization the expertise of consulting professionals who can assist you with a broad range of technology practice areas such as
Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 consulting,
Windows Server 2008 R2 maintenance,
Microsoft Exchange 2016 Server planning and deployment, Microsoft Exchange 2013 integration,
Exchange Server 2010 monitoring and support,
SharePoint 2013 application development,
Microsoft Skype for Business Server planning and deployment consulting and Lync 2010 maintenance, Microsoft Forefront Threat Management Gateway administration and ISA Server migration, Microsoft SQL Server 2017 expertise,
Microsoft SQL Server 2016 integration and development, and SQL Server 2014 support,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring and analytics,
Microsoft System Center 2012 Operations Manager network monitoring,
Project Server training,
Small Business Server 2011 consulting, and
Windows Essentials cloud integration.
Certified System Security Experts
Progent offers you the services of accredited CISM, CISSP and ISSAP security professionals who can deliver a range of system protection services that can improve the protection of your UNIX, Linux, Sun Solaris, or macOS and OS X network against attacks or help your business to recuperate quickly from an attack. Security services provided Progent include: comprehensive security analysis using utilities such as GFI LANguard NSS, AMAP Application Scanner, and software from Solar Winds and Netcat; quick recovery from virus and worm assaults; integrating firewalls; planning secure architectures for remote and mobile connectivity; protecting your email infrastructure against spam and directory harvest attacks; and offering continual proactive monitoring. To learn additional information on Progent's security expertise for small and midsize companies, visit Progent's Consulting Services for System Security.
Business Applications Support: Training, Custom Development, Integration
Progent's Mac technology experts can support the creative facets of Macintosh computing by providing consulting services and education in imaging, sound, and video. Progent's support professionals offer expertise in a variety of Mac applications including Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with specific projects such as scanning or digitizing audio or video or configuring an audio/video production facility.
Progent's Application Experts Team can supply in-depth engineering support and education in specific application fields including ERP, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also can provide consulting, custom development, and education for familiar Microsoft applications including Microsoft CRM, Microsoft Project, Office Word, and Office Excel. For more concerning Progent's expertise, customization, and education services for UNIX, Linux, Solaris, macOS and OS X, or Microsoft applications, refer to Progent's Applications Experts Group.
Call Center Outsourcing Alternatives
Progent offers three support programs for Help Desk services that include UNIX/Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Services, Virtual Help Desk Support Services, and Call Center Operations Consulting and Staffing Services.
Progent's Call Center Outsourcing Services are intended mainly for companies who require the timely accessibility of an effective Help Desk but who have relatively small budgets and IT management resources. Progentís Virtual Help Desk is a seamless supplement to your existing Helpdesk staff. Progent can act as a primary Help Desk for your organization, serve as an escalation alternative for the most challenging technical problems, or be available in those situations when your other resources are too busy. Progent's Call Center Consulting Services can aid you in building an effective new Help Desk Call Center or improving your existing one, evaluating or programming Call Center application software to address the special requirements of your company, or adding supplemental staff to operate remotely in conjunction with your internal Help Desk Call Center resources during demanding scenarios like system upgrades.
Progent is a Microsoft-Certified Partner and maintains a large roster of Cisco-authorized network specialists. Progent's Help Desk Call Center staff of seasoned UNIX, Linux, Solaris, macOS and OS X, Cisco and Microsoft professionals are available to provide your customers instant contact with a large support resource with years of background delivering telephone-based support and remote access repair service for small and midsize business information systems. Progent's focus is on earning the Help Desk a respected image as a significant contributor to company success, and Progent's mission is to fix rather than just document problems. To find out more about Progent's Help Desk Call Center service and outsourcing, see Progent's Help Desk Support.
Progent's Remote Service Technologies
Progent has deployed a collection of customized technologies, evolved during many years of field experience, focused on promoting the highest quality of efficiency for providing remote engineering support and repair for small and medium-size business information systems. Progent provides secure Virtual Private Network support for gateways from a variety of leading sources such as Microsoft, Cisco, Netscreen and Watchguard. Secure VPN online connectivity allows the experts of Progent's online support team to interface to your environment remotely without violating corporate security.
Progent's sophisticated service reporting system includes extensive documentation for all service provided to Progent's clients. Each authorized Progent staff consultant has the benefit of the specifics of services rendered to every client by any team engineer. This archive of trouble tickets and resolutions is structured as a conveniently accessible internal knowledge base that allows Progent's online support engineers to share their knowledge company-wide to ensure that the value of Progent's support services grows daily. Progent's certifications with key vendors such as Cisco and Microsoft make available additional extensive technical support databases as well as to manufacturers' in-house support personnel that allow Progent's online consulting experts to find the optimal resolutions quickly.
Get in Touch with a UNIX/Linux or Cisco Technical Support Expert Now
To see how you can contact a UNIX, Linux, Sun Solaris, Apple macOS or OS X consultant or a Cisco certified CCIE for urgent online engineering assistance in Arizona, phone 1-800-993-9400 or go to Expert Remote Network Help.