Arizona Network Consulting Experts
for Small and Midsize Business Networks:
Remote Support and Repair
For small business networks located within the state of Arizona, Progent's Microsoft qualified technical team members can deliver online assistance and remote troubleshooting to solve your computer network problems fast and affordably. Progent has acquired top-notch expertise, software tools, and support databases to identify and repair network problems while avoiding the high cost and time delays associated with in-person technical service dispatches. If your Arizona organization is situated beyond the larger metropolitan areas such as Phoenix, Tucson, Mesa, or Glendale, your nearby computer support options may be limited in skills, or unavailable during urgent situations. This can result in a network that is unstable or causing efficiency loss due to technical issues continuing for too long. Progent's staff of seasoned network consultants average more than 10 years of real-world IT industry experience, in the trenches of computer network support, performing a large range of technical projects for a extensive range of customers. This means you get not only the technical expertise needed for the task, but a professional with field proven methods for applying those skills to assist with efficient network solutions.
CISM-certified Cybersecurity Management Consultants
Progent can provide the support of CISM Certified network security management experts. The Certified Information Security Manager (CISM) organization describes the basic competencies and worldwide standards of skill that information security managers are expected to master. It gives business management the assurance that consultants who have qualified for their CISM credential have the background and capability to deliver efficient cybersecurity management and support services.
World-class Cisco Help from Expert CCIE-certified Consultants
Progent offers easy, immediate, and economical access to Registered Cisco CCIE engineers. CCIEs are recognized network gurus who are awarded this top-level classification only after intense testing by Cisco. CCIEs can resolve the most complicated problems associated with network planning, integration, troubleshooting, and support. Progent’s CCIE professionals cooperate closely with Cisco in-house staff in identifying issues with Cisco's IOS platform and devising fixes or acquiring software updates to correct problems. Progent can provide fast access to a CCIE by phone so that you can get instant help for complex network troubles that are affecting business productivity but are beyond the scope of your usual IT service resources.
CISA-certified Cybersecurity Audit Consultants
The CISA credential is a recognized qualification that signifies mastery in IS security auditing. Accredited by the American National Standards Institute (ANSI), the CISA accreditation requires that candidates pass an extensive examination administered by the ISACA international professional association. Progent can provide the expertise of a CISA-Certified network security audit consultant trained to help companies in the areas of information systems audit process, information technology governance, systems and architecture ROI, information technology support, safeguarding of data assets, and disaster recovery planning.
Online Support for Microsoft Windows Server 2008
The sophistication and versatility of Windows Server 2008 R2 requires an IT professional with real-world experience and diverse knowledge in designing and deploying cohesive end-to-end business information environments. The professional experience of Progent's Microsoft-certified Windows 2008 consultants, averaging over ten years of background integrating Microsoft-powered solutions, helps insure your success in supporting and troubleshooting your Windows Server 2008 environment. Progent's Microsoft-certified Windows Server 2019 experts and Windows Server 2022 experts can help you to assess the benefits of migrating to a current version of Windows Server. If you are considering building a hybrid architecture that combines on-prem systems with cloud-based services like those available on Microsoft Azure, Progent can assist you to build an efficient hybrid ecosystem for Windows Server.
Wide and In-depth Experience with Business Information Networks
Progent’s group of more than 100 networking experts means customers benefit from the leverage of over 1,000 years of combined experience and collective information to repair the most difficult computer issues. Progent’s certified network consultants have the experience to identify solutions fast and implement them affordably.
PC Desktop Consulting and Support Services
Progent can deliver a wide range of affordable support services to help you business to install, configure, troubleshoot, and manage desktop PCs and notebooks powered by Windows, Apple macOS and OS X, or various versions of Linux. Progent's desktop PC consulting services include Windows 11 planning and deployment consulting, Windows 10 planning and migration support, Microsoft Windows 8.1 support, Microsoft Windows 7 technical support, Microsoft Office and Microsoft 365 integration, and 64-bit computing expertise.
Cisco Voice over IP (VoIP) Phone and IP Video Phone Integration and Troubleshooting
Progent's Cisco VoIP phone and video IP phone consultants can help you to integrate, manage, and debug Cisco IP phones, desktop video IP phones and wireless IP handsets. Progent offers expertise for all models of Cisco's IP phones from legacy VoIP products to the latest HD media phones. Progent's consultants can also help your organization to integrate your IP phones with Unified CM, formerly named CallManager, or with Cisco Unified CM Express to create a an advanced IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also assist you to install Unified CM applications that include Cisco Unified Communications Manager IM and Presence Jabber, Unity Express (CUE) for voicemail management, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for creating a highly automated customer contact solution. Progent's consultants can provide support with any facet of Cisco VoIP Phone integration including designing dial plans, solving IP phone registration issues, configuring SIP trunks and CUBE session border controllers, installing Cisco ISR routers with CUBE VoIP networking capability, and creating UCS server clustering and Cisco Survivable Remote Site Telephony (SRST) solutions for survivability.
Conferencing Consulting Expertise for At-Home Workers
Progent can assist small and mid-size businesses to implement and troubleshoot video conferencing platforms to enable their telecommuters to collaborate safely and productively with colleagues and customers. To find out about ways Progent's consultants can help organizations to integrate and manage video conferencing technology for at-home workers, see teleconferencing consulting services for a remote workforce.
Windows Server 2016 Hybrid Cloud Solutions
Progent's Microsoft-certified information technology consultants offer Windows Server 2016 integration consulting to help businesses of any size to plan and implement a smooth deployment of Windows Server 2016 and Hyper-V 2016 using an on-premises, cloud-centric, or hybrid architecture. Progent can help your company to assess the value of Windows Server 2016 for your environment and can help you with any aspect of designing, deploying, administering or debugging your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can help your organization to benefit from the many new high-availability and information assurance features of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time Privileged Access Management, Virtual Machine software load, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain clusters. Also, Progent's Microsoft Windows Server 2022 migration consultants and Microsoft Windows Server 2019 migration experts can help you to plan and carry out a cost-effective upgrade from Windows Server 2016 to a newer release of Microsoft Windows Server.
SharePoint Support
Progent's Microsoft-certified SharePoint developers offer Microsoft SharePoint 2019 deployment assistance, Microsoft SharePoint Server 2016 application design, SharePoint Server 2013 upgrade planning, and SharePoint Server 2010 maintenance. Progent can show you how to evaluate the business case for deploying the current release of Microsoft SharePoint Server, consult with you on the appropriate edition of SharePoint Server for your application, offer setup and deployment services, assist you to set up Microsoft SQL Server as a supporting database manager, optimize your network infrastructure, integrate your standard and customized application programs to operate with SharePoint Server, develop a comprehensive security strategy that includes portal technology, and deliver troubleshooting and Contact Center services.
Stealth Penetration Testing Experts
Stealth intrusion checking is an important part of any overall IT system security plan. Progent's security professionals can run extensive penetration checks without the awareness of your company's internal network support resources. Unannounced penetration checking shows whether existing security defense systems such as intrusion incident alerts and event history analysis are properly configured and actively observed. Progent can provide ongoing autonomous PEN testing to map your internal and external attack surface and to identify ways that vulnerabilities, improper configurations, compromised credentials, uninstalled patches, and ill-advised product defaults can be combined by hackers into the multi-vector attacks typical of the latest variants of ransomware. Get additional information about Progent's Stealth Penetration Intrusion Evaluation Services.
Expert Wireless Engineering and Support
Progent's wireless technology consultants have broad expertise in the integration and support of wireless information technology and can help your IT team to plan, deploy, administer and troubleshoot wireless solutions that are compliant, robust, scalable, easy to manage and operate, ready to handle your critical applications, and seamlessly integrated into hybrid cloud networks. Remote and onsite expertise available from Progent span a selection of wireless technologies and include smartphone integration and management, Wi-Fi infrastructure planning and deployment, wireless site surveys, Cisco wireless VoIP phone configuration, and building-to-building wireless connections.
Ransomware Removal and Recovery Consulting
Modern versions of ransomware not only encrypt vital on-line files but also infiltrate all accessible system backup resources. Progent's experienced ransomware cleanup consultants can assist you to restore a network breached by a ransomware crypto-worm such as Ryuk, WannaCry, Hermes, Spora, TeslaCrypt, or Locky. To learn more, see ransomware cleanup and system rebuild consulting.
Contact a Progent Network Support Expert
To learn how to get in touch with a Progent network consultant for remote or on-premises assistance, call
An index of content::
Network Design Small Office
Small Office On-site Support
Progent's Microsoft and Cisco certified network consultants offer advanced support for a broad array of technologies and can deliver that assistance online nationwide or in person in major cities throughout the country and anywhere in California. Progent provides online support for information systems powered by Microsoft Windows, UNIX, Linux, Sun Solaris, or Apple macOS and OS X, or for systems that include a mix of Microsoft and UNIX-family platforms. Progent also can provide access to the expertise of Cisco CCIE network engineers for the toughest connectivity problems, as well as the the support of CISM-qualified security consultants to handle complex security design and problem solving. Progent has provided remote network support to companies in every state in the U.S.
ProSight Private Cloud Services Technology Professional
ProSight Virtual Server Private Cloud Hosting Consultant Services
Progent's ProSight Virtual Hosting and Management outsourcing provides comprehensive hosting of a small or mid-size organization's servers in a solution that delivers the maximum degree of availability and scalability and is in addition easy to migrate to another host. ProSight Virtual Hosting services are built upon proven virtualization techniques that enable small companies with multi- platform IT systems to save significantly on the expense of capital equipment, system maintenance, and network administration while achieving world-class reliability and an unmatched degree of vendor independence.
GIAC Security and Compliance Test Consulting Services
GIAC Security and Compliance Check Professionals
Global Information Assurance Certification was established in 1999 to validate the knowledge of network security professionals. GIAC certifications are acknowledged by businesses and institutions all over the world including and the U.S. NSA. Progent's GIAC-certified information assurance consultants offer help with any of the security services covered within GIAC accreditation including auditing infrastructure security mechanisms, incident handling, intrusion detection, web application security and security information and event management (SIEM) solutions.
Duo Two-factor Authentication (2FA) Remote Troubleshooting
Duo Identity Authentication Technical Consultant
Progent's Duo service plans utilize Cisco's Duo technology to defend against stolen passwords through the use of two-factor authentication. Duo supports single-tap identity verification on iOS, Android, and other personal devices.
Senior Network Engineer Careers
Microsoft Certified Contract Job Opportunities
Progent is looking for a range of on-staff employees including motivated Microsoft Certified Systems Engineers; system consultants who have Cisco CCDP or CCIE certification; and consultants for fault-tolerant system design with backgrounds in mobile access, wireless networking, non-stop environments, disaster recovery solutions, data preservation, and VMware technology. Progent is also seeking workstation support experts, remote troubleshooting professionals, and CISSP or CISA certified security consultants. We are also seeking experienced managers and administrators who can operate efficiently in our high-growth, virtual office environment. Progent contracts freelance professionals who have proven expertise and field experience in important IT topics outside Progent's main technical focus. Progent's Experts Team employs independent consultants who can provide consulting and development support for strategic applications such as MRP, Enterprise Resource Planning, or CRM; have deep knowledge of popular platforms such as Linux derivatives, Apple OS, or Solaris, or offer world-class skills in areas such as telecommunications, web site design, EDI, web commerce, or database management. Independent consultants premier by Progent cooperate with Progent's staff professionals to deliver comprehensive solutions for small company networks.
SQL Server 2016 SSRS Consulting Services
On-site Technical Support SQL Server 2016 Capacity Planning
Microsoft SQL Server 2016 introduces significant enhancements in speed, capacity, data security, availability, BOYD integration, plus integrated BI. Innovations include PolyBase for handling SQL and NoSQ databases in one appliance for data warehousing, R language integration, Row-level Security, Mobile Report Publisher, and seamless management of local and cloud-resident resources. Progent's Microsoft-certified consulting team can provide online and on-premises support to assist organizations of any size to implement, manage or troubleshoot any edition of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with all key Microsoft technologies such as Windows Server and Hyper-V, Exchange, SharePoint Server, Microsoft Dynamics CRM, Skype for Business, and System Center Operations Manager (SCOM).
Dynamics Business Central Consulting
Dynamics Business Central Remote Support
Progent offers online and on-premises deployment, upgrade, customization, BI reporting for Dynamics 365 Business Central (formerly Dynamivs NAV).
Microsoft CRM IT Consultants
Top Ranked Microsoft Project Online Technical Support
Progent's application experts offer in-depth consulting, software programming, integration help, and online classes for leading business applications covering vital areas including ERP and MRP, general accounting, business reporting, web application design, and the Microsoft Office suite of business productivity solutions. As a Microsoft Partner with years of experience delivering advanced consulting and troubleshooting services remotely, Progent can assist small businesses throughout the U.S. to save the lost productivity and fees associated with travel and on-premises visits without sacrificing the high quality of consulting support.
Best County Government Exchange Services
City Government Exchange Technology Professional
Progent has extensive experience delivering a broad range of remote network consulting and emergency troubleshooting services to local governments and school districts throughout the United States. Progent is one of the pioneers in delivering expert online IT consulting and has delivered network solutions to clients in all 50 states. Remote support eliminates travel costs and solves issues more quickly than on-premises service calls.
Windows Server 2012 R2 Active Directory Consultants
Windows Server 2012 R2 Virtual Fibre Channel Consulting
Progent's Microsoft-certified consultants can assist you to assess the advantages of Windows Server 2012 R2 for your organization, create pilot systems and rollout strategies, tune your infrastructure for on-premises, multi-location, private or public cloud-based, and partial-cloud environments, educate your IT management, staff, develop an enterprise-wide security plan, automate IT management, help with application development, and build and test a DR/BC plan.
Open Now Helpdesk Management Services Technical Consultant
Service Desk Outsourcing Support Support Services
Progent offers three essential kinds of Help Desk support : Microsoft and Cisco Helpdesk Outsourcing Services, Virtual Helpdesk Support, and Helpdesk Process Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk team of certified Microsoft and Cisco professionals gives your clients convenient access to a dependable support resource with years of experience providing phone support and remote access repair for IT systems based on Microsoft technology. Progent's focus is on earning the support Call Center a respected image as a solid contributor to business productivity. Progent's target is to fix and not simply record problems.
Support and Help SQL Server 2017 SSRS
SQL Server 2017 Application Migration Technology Consulting
Progent's Microsoft-certified SQL Server 2017 experts can help your business to evaluate the business advantages of upgrading to SQL Server 2017 and can assist you to plan and implement an efficient migration of your databases and applications to any deployment model including local, cloud-based, or hybrid. Progent's SQL Server experts can provide online or onsite support ranging from on-demand design assessment or troubleshooting to comprehensive project management to ensure your SQL Server 2017 initiative is carried out on schedule and on budget.
Connectix Virtual Server Outsourcing
24-Hour Microsoft Virtual Machines Engineer
Microsoft Virtual Server, run on the Microsoft Windows Server platform and based on technology first produced by Connectix, provides the power necessary to accomplish server consolidation, application migration, and server isolation projects through virtualization technology in an enterprise-ready IT network with high expandability, manageability, and fault tolerance. Microsoft has targeted Virtual Server 2005 at businesses who want to enhance ROI in application development and testing, upgrading from legacy line-of-business applications, and hardware consolidation. Progent's skilled Virtual Server experts can assist your company to assess and integrate Microsoft Virtual Server.
Microsoft Azure AD configuration Development Group
Microsoft Entra Domain Services Engineers
Progent's consultants can help you to design and implement an efficient migration from on-premises Active Directory to cloud-based Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid solution that deploys Microsoft Entra Domain Services and Microsoft Entra Connect to centralize identity services for both onsite and Azure resources.
VoIP Integration
Cisco VoIP Phones and CUBE Technical Support Services
Progent's Cisco CCIE-certified network infrastructure consultants can provide advanced support for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can assist your organization to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and deploy UCS server failover solutions.
ProSight Email Spyware Protection Specialists
Cloud Protection for Email Consultant Services
Progent's ProSight Email Guard uses the services and infrastructure of top data security vendors to provide centralized control and world-class security for your email traffic. The hybrid architecture of Progent's Email Guard combines a Cloud Protection Layer with an on-premises security gateway device to offer complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. Email Guard's cloud filter acts as a first line of defense and keeps most unwanted email from reaching your network firewall. This reduces your exposure to inbound attacks and conserves system bandwidth and storage space. Email Guard's onsite security gateway device provides a further level of analysis for inbound email. For outgoing email, the onsite security gateway provides anti-virus and anti-spam protection, DLP, and email encryption. The onsite security gateway can also assist Exchange Server to monitor and safeguard internal email that stays within your security perimeter.
Enterprise Windows IT Specialist
Relocation Specialists
For enterprises with branch offices in California or any region covered by Progent's engineers, Progent's Microsoft-Certified network consulting experts and certified Cisco network specialists can provide a range of IT support services including project management, Sarbanes Oxley compliance, office relocations, enterprise security, network architecture, local or remote emergency support, and troubleshooting for co-location hosting environments. A Progent network architect can show you how to design a multi-office information system that makes smart use of colocation services and Internet hosting sites. Progent's Microsoft Premier engineers can help large enterprises design, deploy and maintain massive rollouts of updated versions of Microsoft products such as Enterprise Active Directory, Exchange Server, SharePoint Server, SQL Server, and Enterprise editions of Windows. Progent's CCIE and CCNP consultants can assist you to deploy Cisco technology for connection solutions that combine basic, high-performance, integrated, and remote networking.
Forefront Network Inspection System Network Consultants
Microsoft Experts Forefront Threat Management Gateway 2010 Consultant
Forefront TMG 2010 builds on the powerful security capabilities of Internet Security and Acceleration Server and provides a centrally administered Internet gateway that acts as a single-server solution for a variety of security features such as an application layer and network layer firewall, URL monitoring and filtering, malware inspection, IPS, application proxy, VPN management, plus HTTP/HTTPS inspection. Forefront Threat Management Gateway 2010 includes comprehensive web security reporting capabilities, allows customized reports powered by SQL Server, works with Active Directory to simplify authentication, and can be deployed as a virtual machine to cut expenses and improve recoverability. Progent's Microsoft engineers can assist your company to design and carry out pilot and production deployments; interface Microsoft Forefront Threat Management Gateway 2010 with Windows 2008, AD, Microsoft SQL Server, Exchange Server 2010, and SharePoint; install Microsoft Forefront Threat Management Gateway to operate on a virtual server with Microsoft Windows Hyper-V; and deliver ongoing consulting and troubleshooting. Progent's consultants can also help you to upgrade economically to Microsoft Forefront TMG 2010 from ISA Server 2006 or ISA Server 2004.
IT Outsourcing Firm Small Office
Microsoft and Cisco Network Consulting Group Small Business
Progent is a pioneer in affordably delivering enterprise-class IT help to small companies. Progent's success in handling the network service requirements of the historically underserviced small business sector is the cumulative result of key technical and operational innovations that have eliminated a great deal of the conventional costs out of managing IT support, added unmatched technical skill into the IT service mechanism, and significantly accelerated the solution cycle.
Engineer Google GCP Cloud Storage integration
Microsoft and Cisco Google Cloud Security Technology Professional
Progent can provide cost-effective online and on-premises consulting to help organizations of any size to migrate any portion of their core network resources to Google Cloud Platform (GCP). This can save time and equipment costs and enable the use of Google's state-of-the-art machine learning technology. Progent can assist your IT team with every aspect of Google Cloud Platform migration and troubleshooting including requirements analysis, preparedness evaluation, system design and review, pilot testing, configuration, administration, performance optimization, licensing management, backup/restore mechanisms, and security strategies.
Microsoft Certified Expert SBS 2011 Integration
Support and Help SBS
Microsoft Small Business Server (SBS) is a low-cost collection of server products that offers the foundation for a powerful but manageable IT network. The IT demands of the Microsoft .NET components included with Microsoft Small Business Server requires a computer consultant with real-world experience planning and integrating cohesive, comprehensive business network environments. Progent's Microsoft SBS Server consultants have an average of more than 10 years of background supporting business networks founded on Microsoft products. This expertise ensures you success in installing, managing, and troubleshooting network environments that include the Microsoft SBS Server suite of servers and productivity software.
Network Consultants Windows Server 2022 Windows Defender ATP
Windows Server 2022 upgrade Support Outsourcing
Progent's certified Windows Server 2022 experts can assist your company to plan and carry out an efficient migration to Windows Server 2022 using a self-hosted network architecture or a hybrid deployment model that combines cloud-hosted Windows Server on Azure with an on-prem installation of Windows Server 2022.
Ransomware Cleanup Engineers
24 Hour WannaCry Ransomware Removal Services
Progent's certified security and compliance engineers can oversee security evaluations of enterprise-wide security to determine your organization's cybersecurity profile compliance with recognized industry cybersecurity standards. Progent can provide subscription-based managed services for security monitoring, on-demand network-wide security audits, and focused cybersecurity assessments for specific areas of cybersecurity such as Active Directory or cloud applications. Progent's accredited security consultants can also carry out extensive security assessments to determine your company's compliance with recognized international security standards including HIPAA, PCI, and ISO.
Time Machine Backup Consulting Services
vSphere Data Protection, Consulting
Progent offers economical remote access to consultants skilled in a broad range of products and technologies that provide solutions for protecting Microsoft Windows, Mac, and Linux physical and virtual servers and desktops as well as notebooks and handhelds. Progent can provide expertise for all major data protection platforms such as Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist Software, CrashPlan, Double-Take, MozyPro, Retrospect for Macintosh, Apple Time Machine, VMware Data Recovery (VDR), and Oracle Solaris FLARs. Progent can assist your company to install, upgrade, or maintain data backup solutions for a variety of topologies such as local, remote, cloud-based, or hybrid.
Windows 2008 Failover Cluster Support
Microsoft Exchange Cluster Online Help
Progent's Disaster Recovery/Business Continuity consultants have in-depth backgrounds assisting small organizations to minimize network downtime by providing cost-effective remote consulting support for disaster recovery/business continuity planning, high-availability IT design, data backup and restore solutions, and non-disruptive system maintenance. Progent's business continuity experts can assist you to plan and validate a sensible business continuity strategy that aligns with your business needs and IT budget. Progent's disaster recovery engineers can assist you to architect, implement, and manage resilient technologies such as redundant Internet connectivity, virtualization, clustering, network load balancing, continual online backup, and geographically dispersed data centers.
Sun Solaris Computer Security
Cybersecurity Team Solaris
If your company has a Solaris network or a mixed-platform network, Progent's CISM and CISSP-certified consultants can assist your entire enterprise in a wide range of security areas such as security management practices, security architecture and strategies, connection management systems and techniques, applications development security, operations security, hardware security, communications, infrastructure and web security, and disaster recovery preparedness. CISM and ISSAP define the basic competencies and international standards of performance that network security managers are expected to possess. These certification offer executive management the assurance that those who have achieved their CISM or ISSAP certification have demonstrated the experience and theory to offer world-class security management and consulting help.
Redundant Internet Integration Support
Non-stop Internet Access Troubleshooting
Progent's Cisco-authorized IT professionals can help you design an economical, fault tolerant Internet connection architecture that can achieve non-stop Internet access through a broad range of fault tolerant Internet access technologies including non-stop BGP, transparent fail-over, and redundant Internet Service Providers. Progent offers Cisco Certified Internetwork Expert consultants to help you apply the latest technology for 24x7 Internet access to implement an affordable, completely redundant Internet network with automatic failover and other features to deliver non-stop Internet availability.
Altaro VM Backup Deduplication Technology Consulting Services
Hornetsecurity Altaro VM Backup and VMware ESXi Network Consultants
Altaro VM Backup from Hornetsecurity offers small organizations a reliable and budget-friendly solution for backing up and recovering Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be deployed in on-premises, remote, multi-site, and cloud-hosted environments and also enables cost-effective cloud backup to Azure Block Blob storage. Altaro VM Backup defends against ransomware attacks via Immutable Cloud Storage. This creates tamper-proof data that cannot be modified by any user including administrators. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad array of remote or onsite services to assist you to plan, install, manage and troubleshoot a modern backup and disaster recovery system powered by Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a managed backup/recovery service based on Altaro VM Backup.
VLAN Test Lab Consult
System Pilot Testing Lab Specialist
The Progent Test and Training Lab at the QTS (formerly Herakles) Internet Data Center can be used for piloting line-of-business applications, developing cost-effective migration procedures, assessing and tuning performance, designing or validating business continuity solutions, resolving compatibility issues, and building training systems for new products and technologies. For Progent customers who lack sufficient in-house resources to configure effective pilot environments, Progent's Test and Training Lab reduces capital costs and technical risk while keeping critical network projects on schedule.
Lync Server 2013 PSTN Gateway Services
Lync Server 2013 and iPhone Consult
Microsoft Lync 2013, rebranded Skype for Business, allows businesses of all sizes to build a manageable and protected communications ecosystem that supports the modern Bring-Your-Own-Device computing style with instant messaging (IM), real-time presence, web meetings with application sharing, as well as IP-based and PSTN calling enabled for a broad range of desktop and mobile endpoints. Progent's Microsoft-certified Lync Server 2013 consultants and network architects can help you to evaluate the advantages of Lync 2013, design an in-house, cloud-based (via Microsoft Lync Online) or hybrid topology suitable for your current and future goals, deploy Lync Server 2013 in a way that expedites your ROI, and provide custom online and on-premises training to your management team and end users. Progent has expertise in critical components of a Lync 2013 solution including Microsoft Windows Server, SQL Server and Exchange, and Progent can assist your organization to combine Lync 2013 with key Microsoft 365 applications including Outlook and PowerPoint.
Security Protection Bulletins Cybersecurity Contractors
Security Audit Services Critical Security Threat Bulletins
This page contains current updates on cybersecurity threats, fixes, and best practices. Call or email Progent if you need help defending your network against the latest cybersecurity threats.
Ekahau Onsite Wi-Fi Site Survey Technical Support
Ekahau Wi-Fi RF Spectrum Analysis Professional
Progent's Ekahau-certified Wi-Fi network design consultants can help your business to plan, implement, enhance, manage and debug a Wi-Fi network optimized for your venue. Progent can provide online or onsite expertise for Ekahau Pro for predictive Wi-Fi planning, Ekahau Sidekick for onsite RF measurement, Ekahau Analyzer for troubleshooting RF signal problems, and Ekahau Insights for tracking the performance of multiple Wi-Fi networks.
Microsoft Experts Windows Server 2012 R2 Active Directory Consultancy
Remote Support Windows Server 2012 R2 Multitenancy
Progent's Microsoft-certified professionals can assist you to assess the benefits of Windows Server 2012 R2 for your company, create pilot systems and rollout plans, tune your infrastructure for on-premises, multi-site, cloud-based, and partial-cloud environments, educate your IT support team, develop a corporate-wide security plan, streamline IT management, help with creating applications, and generate and validate a DR/BC plan.
Windows, UNIX, Solaris IT Consultants
Windows, UNIX, Solaris Professional
If your business has a UNIX or Linux network or a mixed-platform computer system, Progent's CISA and CISM-premier security specialists can assist your entire organization in a broad array of security areas including security management procedures, security design and strategies, connection control systems and techniques, applications development security, operations security, hardware security, communications, infrastructure and Internet security, and workplace recovery preparedness. CISM and ISSAP define the fundamental skills and international standards of knowledge that network security professionals are expected to possess. These certification give executive management the confidence that those who have achieved their CISM or CISSP qualification have the background and theory to deliver effective security support and consulting services.
Cybersecurity Tech Services Symantec VelociRaptor
Security Team Symantec Raptor
Progent's Symantec experts can help you support legacy Symantec firewall and Symantec VPN appliances such as the Symantec Raptor and VelociRaptor family or show you how to upgrade to newer firewall solutions. Progent can also help you design and execute a complete security plan that can include firewall and VPN appliances and software, outsourced security and virus defense services, system monitoring products, and formal policies and enforcement procedures. Progent has the skill to be your one-stop resource for continuing network help, administration, training, and security expertise.
Cisco CCIE Online Network Support Group
Cisco Management Support Organization
Progent's Cisco certified networking consultants have extensive background helping ISPs to design, implement, administer, optimize, and troubleshoot high-availability, scalable connectivity environments appropriate for public networks.
F5 Networks BIG-IP Computer Consultants
Cisco ACNS, Cisco CDN Software On-site Support
Progent provides fault tolerant load balancing support covering network load balancing, load balanced applications, LAN/WAN infrastructure routing, and content delivery products including Cisco Content Engine. High availability load balancing vendors for which Progent offers consulting expertise include Windows 2003 Server Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco CSS, Cisco Content Engine and ACNS, and F5 Networks 3-DNS.
24-7 Microsoft Certified ISA 2006 Firewall Consultants
Top Rated ISA Server 2006 Information Technology Consulting
Secure Application Publishing with Internet Security and Acceleration Server 2006 allows greater control over intranet applications while supporting enhanced productivity by making these resources accessible to legitimate remote users. Internet Security and Acceleration Server helps protect business applications, services, and information across all network layers with stateful packet inspection and powerful publishing tools. Progent's Microsoft-certified Internet Security and Acceleration Server consultants can show you how to plan, deploy, configure, and support Internet Security and Acceleration Server 2006 on your network so your business benefits from a smart and affordable balance of protection, convenience, and performance.
Technical Consultant wireless VoIP phone and Aironet APs
Consulting wireless IP phones and Aironet APs
Progent's wireless IP phone configuration experts offer remote and on-premises support to help your organization create and administer a Cisco Wi-Fi VoIP phone deployment by providing integration services that range from troubleshooting the set up of a wireless VoIP phone or AP to offering project management outsourcing or co-sourcing services for modernizing the Wi-Fi architecture of an entire campus.
Microsoft Virtual Server Administration Engineers
Microsoft Server Consolidation Remote Technical Support
Microsoft Virtual Server 2005, hosted on the Windows Server operating system and powered by technology first produced by Connectix, provides the power necessary to carry out server consolidation, software migration, and server isolation projects via virtualization techniques in an enterprise-class computing environment with advanced expandability, manageability, and availability. Microsoft has targeted Virtual Server at businesses who want to improve operational efficiency in application development and testing, migration from outdated mission-critical software, and server consolidation. Progent's certified Virtual Server consultants can help your business to assess and integrate Microsoft Virtual Server.
SCOM 2012 Online Support
Immediate Engineer Microsoft SCOM 2012 R2
Progent's Microsoft-certified consulting experts have more than a decade of background designing, implementing, enhancing and troubleshooting Microsoft SCOM solutions and can provide organizations of any size advanced remote or onsite consulting support for Microsoft SCOM 2012. Progent can help you to design an architecture for Microsoft SCOM 2012 servers that delivers the responsiveness and resilience needed to monitor your datacenter effectively, whether your datacenters are on-premises, cloud-based, or a mixed environment. Progent's SCOM consultants can also help you to import and set up System Center 2012 Operations Manager management packs based on leading practices for monitoring network infrastructure as well as Microsoft and third-party applications and services. In addition, Progent can deliver responsive online or on-premises technical support to help you to remediate serious problems detected by System Center 2012 Operations Manager.
Ubiquiti's U6 Long-Range WiFi AP Engineers
Top Ubiquiti WiFi management Consulting
Ubiquiti's UniFi line of Wi-Fi infrastructure devices includes a wide selection of Wave 2 Wi-Fi APs, security gateways, and managed switches. Ubiquiti UniFi devices installed on multiple venues with any number of APs can be remotely provisioned and administered using free UniFi Controller software, which centralizes and simplifies deployment, discovery, administration, optimization, troubleshooting, monitoring, and analytics. Progent can provide the expertise of seasoned wireless consultants who can assist you to assess the value of Ubiquiti's UniFi technology for your environment and help you to design, deploy, administer, and maintain your UniFi solution.
Consultant Services Microsoft Teams PSTN integration
Microsoft Teams and iPhone Professionals
Progent can help you to design an upgrade to Teams from Skype for Business or Lync Server and install, manage, and troubleshoot a cloud or mixed deployment of Teams. Progent can help you to connect Teams with Microsoft Office and Microsoft 365 apps, Exchange, SharePoint, and your PBX.
Top ASA Firewalls with Firepower Support and Integration
Top Ranked Integration Cisco Firepower Firewalls
Progent's experienced Cisco IT security consulting professionals provide expert PIX Firewall and ASA Firewall consulting services covering infrastructure design, integration, and management of Cisco firewall and Cisco security solutions. The PIX and ASA Security Appliance Series of Cisco firewall products delivers robust user and software policy enforcement, sophisticated attack protection, and secure connectivity services. Ranging from compact, easy-to-install desktop devices for small and home businesses to scalable enterprise-class products, Cisco PIX and ASA Firewalls provide advanced security, performance, and excellent reliability for IT systems of any size. PIX Firewalls and ASA Firewalls are based on a hardened, specially designed operating system, minimizing possible OS-specific security gaps.
Services VMware Cross vCenter NSX
Technology Professional VMware VCDX-NV
VMware's NSX virtual network platform enables you to create entire networks in software. NSX permits virtual networks to be deployed in minutes and administered with a high degree of automation independent of the hardware making up the underlying network infrastructure. VMware Site Recovery Manager (SRM) supports programmatic recovery, application mobility, plus transparent site migration, failback and site re-protect. SRM also permits non-disruptive testing for disaster recovery, upgrades and patches and can generate reports to verify full service restoration, validate SLAs and demonstrate DR compliance. When used with VMware's NSX network virtualization technology, VMware SRM can quickly recover the entire logical network topology at the recovery datacenter. Progent offers the support of a VCDX certified VMware NSX consultant and VMware SRM integration specialist to assist your organization to design, deploy, test and administer a disaster recovery system powered by VMware SRM and VMware NSX.
Engineer Communications device patch management
Engineers Google Android patch management
Progent's managed services for software and firmware patch management offer businesses of any size a flexible and affordable solution for evaluating, testing, scheduling, applying, and tracking updates to your servers, peripherals {like scanners, network appliances such as switches and Wi-Fi access points, and Internet-of-Things devices such as sensors and health monitors.
Locky ransomware hot line Consulting
ransomware system rebuild Specialists
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can help you to contain the spread of an ongoing ransomware attack. Call 800-462-8800
Ekahau Insights Wi-Fi Network Troubleshooting Technical Consultant
Biggest Ekahau Predictive Wi-Fi Site Design Technology Consulting
Progent's Ekahau-certified Wi-Fi site design consultants can help you to design, implement, tune, manage and troubleshoot a Wi-Fi network optimized for your facilities. Progent offers remote or onsite support for Ekahau Pro for predictive Wi-Fi design, Ekahau Sidekick for on-premises RF measurement, Ekahau Analyzer for debugging RF signal issues, and Ekahau Insights for managing the performance of multiple Wi-Fi sites.
After Hours On-site Support Identity Authentication
MFA and Single Sign-on Integration Services
Progent's Duo service plans incorporate Cisco's Duo cloud technology to protect against stolen passwords through the use of two-factor authentication. Duo enables single-tap identity confirmation on iOS, Android, and other out-of-band devices.
MSP360 Managed Backup Online Support Services
MSP360 Exchange Mailbox Backup Help and Support
Progent's data protection experts can help you to create, deploy and troubleshoot a backup/restore solution built around MSP360 technology. MSP360 enables file/folder or image-based backup/restore for virtual machines and physical computers, works with all popular public clouds, and permits businesses to create a data protection ecosystem with a minimum Recovery Time Objective (RTO) and a granular RPO. With ProSight DPS 360 Backup, Progent offers comprehensive monitoring and remote management of your backup system to protect against data loss resulting from user miscues, system glitches, ill-intentioned users, and external assaults such as ransomware. To find out more, see ProSight DPS 360 Backup services.
Integration Microsoft Office SharePoint Server 2003
Microsoft Office SharePoint Server 2003 Integration Support
Progent's Microsoft-certified consultants offer small and medium sized businesses computer consulting, maintenance, and repair services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an enterprise portal platform for intelligently connecting people, teams and information. SharePoint Portal Server offers a central location for your employees or clients to connect to, organize, share and manipulate useful information, documents, and applications and to communicate with one another. It allows quicker and more intelligent decisions, more effective access across groups and more economical business processes. The main objective of SharePoint Server is to bring together, in a productive way, all of the many sources of knowledge available inside and without a business network. Windows SharePoint Services join employees, clients, workgroups and major tasks with the knowledge they've created in a manner that makes data easy to find, retrieve and apply.
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