For small company network systems located in the state of Arizona, Progent's Microsoft and Cisco authorized technical experts can provide phone assistance and troubleshooting to solve your computer network problems fast and affordably. Progent has developed top-notch skills, sophisticated tools, and support databases to diagnose and repair IT problems without the expense and time delays associated with on-site service visits. In case your Arizona organization is situated beyond the larger metropolitan areas such as Phoenix, Tucson, Mesa, or Glendale, your local computer network support choices may be limited in expertise, or not available during a crisis. This results in a computer network that is unusable or causing wasted time due to technical issues continuing for too long. Progent's group of seasoned network engineers average more than twelve years of real-world computer industry experience, in the trenches of network support, performing a extensive range of technical tasks for a diverse range of clients. This means you obtain not just the technical expertise needed for the task, but a professional with proven methods for applying that expertise to assist with excellent network solutions.

Configuration Manager 2016 Cloud Integration
Configuration Manager 2016 automates software deployment across multiple sites, streamlines compliance settings control, keeps track of network resources, protects against corporate data leakage, provides health reporting, allows safe self service, and delivers a single control mechanism for administering multi-operating system networks running on-prem, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified SCCM 2016 consultants and Azure cloud experts can help businesses of any size with any aspect of planning, installing, using and troubleshooting a SCCM 2016 solution for on-premises, cloud-based, or hybrid networks.

Citrix Desktop Virtualization Consulting
Progent's Citrix desktop virtualization consultants can help you to design, implement, administer, and troubleshoot a virtualized Windows application delivery and management system by offering Citrix XenDesktop expertise and XenApp support services. Progent's Cisco-certified CCIE network consultants can show you how to enhance your network for delivering server and client-side applications, and Progent's remote datacenter management and support consultants can help you to manage and support a remote datacenter that offers high uptime, advanced security, and rapid disaster recovery. Progent's Citrix technology experts can also help you with other virtualization solutions from Citrix by providing XenServer expertise and Citrix Essentials for Hyper-V support.

CISM-certified Cybersecurity Management Consultants
Progent can provide the expertise of CISM Premier network security management experts. The Certified Information Security Manager (CISM) organization defines the basic competencies and worldwide standards of skill that information security managers are expected to master. It gives executive management the confidence that those who have qualified for their CISM credential possess the background and knowledge to provide effective security management and consulting consulting.

Software/Firmware Update Management Solutions
Patch management entails installing software or firmware updates to operating systems and apps, physical and virtual servers and endpoint devices, peripherals like printers, infrastructure appliances like routers and wireless access points, and Internet-of-Things (IoT) devices like alarms and robotics. Prompt and correctly managed updating maximizes security, regulatory compliance, availability, and functionality. Haphazard software update management can result in security gaps, compatibility issues, sluggish or erratic responsiveness, unnecessary offline stretches, or loss of key features. Progent's managed services for patch management provide businesses of all sizes a versatile and affordable solution for evaluating, validating, scheduling, implementing, and documenting updates to your dynamic IT network. For more information, see Progent's software update management service plans.

SonicWall Firewall Consultants
Progent's certified SonicWall firewall consultants can show you how to integrate, maintain, and tune SonicWall firewall/VPN products including the newer SonicWall TZ and NSa Series of firewalls and the legacy SonicWall PRO 2040 products. Progent's CISSP and CISA-certified cybersecurity experts can help you incorporate SonicWall security gateways into a complete network protection plan and build protection into your business practices. To learn more, see SonicWall firewall integration consultants.

ProSight Reporting: In-depth Reporting for Ticketing and Network Monitoring Applications
ProSight Reporting is a growing line of real-time reporting tools designed to integrate with the industry's top ticketing and network monitoring programs including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. For more information, visit ProSight Reporting for ticketing and network monitoring applications.

Failover Clustering Consulting for Windows Server
The failover server cluster feature set built into the most recent versions of Microsoft Windows Server is radically re-engineered to simplify the installation, configuration, and management of clusters and to offer greater levels of system dependability, protection, performance, and versatility. New or improved features include cluster verification, easier setup and installation, improved cluster management, redesigned cluster architecture for maximum availability, hardened security and quorum structure, minimization of failure points, greater storage and memory capacity, enhancements for geographically dispersed clusters, and live migration support for Windows Hyper-V virtual servers. Progent's certified cluster technology consultants can assist your company evaluate the business benefits of Windows clustering, design and execute an installation, train your network support personnel to administer your cluster environment, deliver continuing consulting and technical help services, and create and test a workplace recovery procedure. Progent's Windows Server 2019 high availability cluster experts and Windows Server 2016 disaster recovery consultants can help you you to plan and deploy a cost-effective disaster recovery/business continuity solution for multi-site or hybrid cloud deployments utilizing failover cluster technology field-tested in Microsoft's massive Azure public cloud.

Expert Support Services for Systems at Colocation Sites
There are several hundred enterprise-level data center colocation sites in major metropolitan areas throughout the U.S.. Progent's Internet data center consulting team can improve your system’s fault tolerance and performance by helping you choose a colocation site that meets the specific requirements of your enterprise such as geographic location, space, connectivity, budget, and value-added features and services. Progent’s colocation center IT services are designed for businesses with hardware housed at colocation hosting sites and requiring timely on-site assistance at the colocation site as well as remote support from Microsoft and Cisco Certified experts. Progent offers a variety of co-location center consulting services such as system architecture analysis, Windows and UNIX server integration and support, troubleshooting for server and communications infrastructure, development and installation of high availability systems, defining and deploying layered security defenses, firewall configuration and support, configuring load balancing environments, and planning fault tolerant server clustering configurations.

Private Cloud Integration and Hosting Services
Progent utilizes the Flexential Tampa data center mainly to deliver private cloud hosting. Progent maintains a team of network experts based in the vicinity of Tampa, and Progent can also provide remote support from Progent's nationwide team of Microsoft-certified consultants, Cisco-certified CCIE network infrastructure engineers, CISM and CISSP-certified security experts, Hyper-V and VMware virtualization professionals, and veteran disaster recover planning consultants. Progent can also assist you to design and implement a migration to the Flexential data center with services like planning solution architecture, recommending hardware components, system configuration and validation, debugging, streamlining remote network management, and training your network support team. For details, visit Progent's private cloud hosting service at Flexential Data Center in Tampa Florida.

Microsoft Access Software Development
Progent's Office Access consultants can provide affordable remote consulting services for all releases of Office Access including desktop and browser-based versions and can provide expert assistance for Access application development, database migration, performance tuning, report design, and maintenance. Progent also can provide custom webinar classes for Office Access application programming and database administration.

Cisco CCIE-certified Network Infrastructure Management Consultants
Progent's Cisco certified network infrastructure consultants can assist clients to run Cisco's network management tools including DNA Center and Meraki Dashboard to create a cloud-based, on-prem or hybrid network management solution that delivers maximum security and compliance, uptime and business continuity. To find out more, visit CCIE-certified networking management experts.

Get in Touch with a Progent Computer Consultant
To find out how you can access a Progent network consultant for online or onsite assistance, call 1-800-993-9400 or go to Remote Network Support.



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    Progent's Linux consulting experts offer small and mid-size businesses and developers support for managing and maintaining Linux systems that coexist with Microsoft-based technology. Progent offers your business contact with Linux consultants, consulting professionals premier by Microsoft and Cisco, and security experts with CISA certification. This broad array of expertise provides you with a convenient single source to show you how to build and maintain a secure and reliable cross-platform connectivity and communications solution that allows Linux and Microsoft coexistence by combining MS Windows with leading Linux derivatives such as RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware Linux.

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    Progent has more than 20 years of experience deploying, maintaining and troubleshooting the key platforms that make up Microsoft System Center and can help you to design, install, maintain, and repair your Microsoft System Center ecosystem to maximize the uptime and responsiveness of your applications and infrastructure across multiple Windows and Linux/Unix OS environments and on-premises and Cloud-connected fabric. Progent can help you to migrate to the latest version of System Center from an older release or from a third-party IT management solution to provide the benefits of enterprise-class provisioning, centralized management, security and compliance, plus infrastructure and critical application performance monitoring.

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    VMware's NSX network virtualization platform allows you to build complete logical networks in software. NSX permits virtual networks to be provisioned in minutes and administered with a high degree of automation independent of the physical components used by the basic IP network. VMware Site Recovery Manager (SRM) allows automated disaster recovery, application mobility, and non-intrusive site relocation, failback and site re-protect. SRM also permits non-disruptive testing for site recovery, upgrades and patches and can produce audit reports to verify complete service restoration, validate Service Level Agreements and demonstrate compliance. When used with VMware's NSX network virtualization technology, VMware Site Recovery Manager can rapidly restore the complete logical network topology at the secondary site. Progent offers the skills of a VCDX certified VMware NSX consulting expert and VMware SRM system architect to help you to plan, deploy, test and administer a DR solution based on VMware SRM and VMware NSX.

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    Cisco's security and offsite connectivity solutions for small to mid-size companies represent a full array of manageable security hardware and software to help you protect your wired and wireless network infrastructure. Cisco's Virtual Private Network line includes switches, firewalls, intrusion detection systems, and VPN solutions. Progent's expert consulting staff includes field-proven specialists with Cisco Certified Internetwork Expert (CCIE) and CCNP certifications who can help your organization to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, and additional Cisco protection solutions that align most closely with your corporate goals.

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    Microsoft Dynamics GP allows you to grow and control your company more efficiently by offering easy availability of decision-driving information and a rapid return on investment. Dynamics GP/Great Plains confers major business benefits including its ability to extend the reach of your company, manage your accounting, automate financial operations, standardize procedures across your business, refine inventory control, increase order accuracy, grow revenue and minimize lead-time, and increase cash flow. Progent can help you set up and maintain a reliable, safe server and communications foundation to support Great Plains, and can offer expert Microsoft Dynamics GP consultants to make sure you derive all the benefits of your Microsoft Dynamics GP software.

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    Progent's certified Microsoft Office Word and Microsoft 365 Word consultants offer a broad selection of economical remote consulting services to assist you to manage your current Microsoft Office Word solution or assist you to upgrade to a newer release of Microsoft Office Word. Services available from Progent's experts include VBA programming, identifying and fixing compatibility problems between different versions of Office Word, interfacing Word with other Office applications such as Office Excel and Microsoft Outlook or with third-party data sources and plug-ins,infrastructure optimization for dependable. reliable cloud access, security and compliance support, smart phone and tablet synchronization, and online training tailored for individuals or groups.

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    Progent offers the services of RIM BlackBerry-premier experts who can help small organizations to design, administer, and troubleshoot BlackBerry technology economically and successfully, eliminating the requirement for an in-house BlackBerry specialist and reducing the expense and distraction of maintaining a mobile wireless workforce. Progent's BlackBerry engineers have in-depth backgrounds cooperating with Progent's Microsoft-expert consultants, Cisco CCIE-certified network engineers, and CISA and CISM-certified security engineers. This breadth of knowledge, in conjunction with Progent's proven remote service delivery model, provides small companies a cost-effective solution for incorporating BlackBerry technology seamlessly into their information network.

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    Progent's Cisco Jabber consultants can provide remote or onsite expertise to help organizations of any size to design, implement, manage, update or troubleshoot Cisco Jabber environments and Cisco Unified CM ecosystems. Progent offers in-depth expertise for all the products, technologies and services that go into creating a cohesive Jabber solution including Cisco network appliances and management tools, Microsoft 365 applications, Windows and Mac desktops, Apple iOS and Android smartphones, SIP interfaces, Wi-Fi networks, cyber security, cloud computing, immersive telepresence systems, PBX products, disaster recovery preparedness, and the many other components of a modern collaboration solution.

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    Progent's Technical Response Center offers national extended hours remote troubleshooting for computer systems powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Certified service engineers provide after-hours phone support and remote direct computer connection to troubleshoot and repair technical problems rapidly and affordably. The scope of technical expertise represented by Progent's team of country-wide support professionals makes it possible to escalate even the toughest problems to qualified experts as needed. For critical problems, the Technical Response Center tries to answer your request for support within one hour.

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    Infor CloudSuite Industrial, previously known as SyteLine, is an ERP solution that embodies over 25 years of experience assisting manufacturing, distribution and service companies to simplify complex supply chains and improve the efficiency of critical business processes in order to bring products to market fast and meet customer schedules dependably. Progent can provide the expertise of an ERP consultant with more than 20 years of background working with the SyteLine/CloudSuite Industrial product family. Progent can provide online or onsite services that spans from as-needed advice to solution planning and project management. Sample consulting services available from Progent for Infor CloudSuite Industrial include installation, upgrades, business analysis, application development, Configure/Price/ Quote, web site integration, troubleshooting, data conversion, Excel and SQL integration, disaster recovery planning, and database administration.

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