Arizona Network System Support Services
for Small and Medium-size Business IT Systems:
Online Help and Troubleshooting
For office network systems located in the state ofArizona, Progent's Microsoft and Cisco authorized engineers can provide remote phone help and remote troubleshooting to repair your network troubles fast and affordably. Progent has developed enterprise-class skills, advanced software utilities, and support databases to troubleshoot and repair IT problems without the high cost and delays associated with onsite service dispatches.
If yourArizonacompany is situated outside of the larger urban areas such asPhoenix, Tucson, Mesa, or Glendale, your nearby network support options may be limited in technical expertise, or unavailable during urgent situations. This can result in a network environment that is unstable or causing wasted time due to technical problems continuing for too long. Progent's staff of expert network professionals average more than ten years of real-world IT industry experience, in the trenches of network systems support, performing a large variety of technical projects for a diverse range of customers. This means you obtain not just the technical skills needed for the task, but a consultant with proven methods for applying those skills to provide efficient network solutions.
Planning and Deployment Support for Cisco's Meraki Indoor and Outdoor Wi-Fi Access Points
Progent's Cisco Meraki Wi-Fi AP experts offer online and onsite support to help businesses of any size to plan, deploy, maintain, expand or debug Wi-Fi systems that include Cisco Meraki wireless access points. Progent can assist you to configure and manage Cisco's Meraki-based wireless infrastructure for sites that can range from a teleworker's home or a remote office all the way to a large campus or a multi-site enterprise. Progent can also assist you to integrate other Cisco products such as Catalyst, Nexus and Meraki switches, ASR routers and ASA firewalls to create a seamless network infrastructure that delivers the same connectivity, performance, security, manageability and uptime for wired and Wi-Fi clients regardless of their mobility or device. (See Meraki switches configuration and management.)
Microsoft Desktop Virtualization Consulting Services
Microsoft's desktop virtualization solutions lower the effort required for network administrators to set up applications so they are standardized throughout an entire workforce, offer the power to manage rights to business data, and enable fast deployment of additional or updated workstations. With Windows Server 2016, the Terminal Services tool has been enhanced and named Remote Desktop Services (RDS). Microsoft's innovative Virtual Desktop Infrastructure (VDI) behind RDS streamlines client access, improves performance, strengthens data security, unifies management, and offers a nearly seamless client experience. Progent's desktop virtualization consultants can help you to evaluate the strategic benefits of Microsoft's virtual desktop technologies, set up test and production deployments, improve your network architecture to accommodate virtual clients effectively, assess and resolve security problems, and educate your IT administrators to follow industry best practices to gain maximum payback from client virtualization.
Microsoft Windows Server 2022 Solution Design and Integration Consulting
Microsoft Windows Server 2022 expands on the technology behind Microsoft Windows Server 2019 and related software and services to offer improvements in key areas such as multi-layer security, integrated support in Azure for popular Windows Server workloads, centralized administration for hybrid datacenter and multiple-cloud deployments, plus greater uptime for Azure-based virtual machines. Progent's Microsoft-certified Windows Server 2022 experts can assist your business to plan and carry out an efficient migration to Microsoft Windows Server 2022 using your existing network model or a new on-premises, cloud-hosted, or hybrid environment. Progent's experts can assist you to assess the business value of moving to Microsoft Windows Server 2022 and can show you how to implement Windows Server 2022's latest technologies like Hotpatching, DNS-over-HTTPS, and Storage bus cache for standalone servers. For details, see Windows Server 2022 planning and migration services.
Apple iPhone and iPad Integration
Progent's iPhone and iPad integration consultants can provide cost-effective remote assistance to help you to plan, configure, and troubleshoot any aspect of your iOS and Windows integration solution and is available for short-term jobs to help you through occasional technical roadblocks or long-term engagements to help you complete large-scale projects on schedule and within budget. Progent has experience in local, cloud-based, or hybrid environments and can help you create or maintain a resilient, secure and efficient network infrastructure that aligns with your mode of computing. Progent can also provide online or onsite training for individuals or groups to show you how to manage and use your iOS devices in a safe, collaborative ecosystem that maximizes the business value of your IT system.
ProSight DPS ECHO Managed Backup
ProSight Data Protection Services ECHO from Progent provide small and medium-sized organizations an affordable and fully managed service for reliable backup/disaster recovery. For a low monthly rate, ProSight Data Protection Services ECHO automates your backup processes and allows rapid recovery of vital files, applications and virtual machines that have become unavailable or damaged as a result of component failures, software bugs, natural disasters, human mistakes, or malware attacks like ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, applications, system images, plus Hyper-V and VMware images. Important data can be backed up on the cloud, to a local device, or mirrored to both. Progent's backup and recovery specialists can provide world-class support to configure ProSight DPS to to comply with regulatory standards such as HIPPA, FIRPA, and PCI and, when needed, can assist you to restore your business-critical data. Read about the entire ProSight family of low-cost network management outsourcing services for small organizations.
Progent is a Certified Microsoft Partner
Since Progent is a Microsoft Partner, each Progent consulting expert has access to the technical and educational resources needed to provide the best IT support available. Progent's IT outsourcing, Call Center, Microsoft 365 integration expertise, and software development services permit small and midsize business clients to take advantage of the broad array of skills associated with the IT departments of big organizations without the significant cost and hassle of maintaining a large in-house IT staff.
NetApp MetroCluster High-Availability and Disaster Recovery Solutions
NetApp MetroCluster is a disaster recovery platform that combines failover storage clustering along with synchronous replication to deliver rapid, zero data loss disaster recovery between sites that are as far as 185 miles (300km) apart. Progent can provide access to a certified NetApp MetroCluster expert who can help your business to design, deploy, manage, upgrade, test and repair a disaster recovery system built around NetApp MetroCluster. Progent can help you to choose an architecture for your MetroCluster deployment that aligns with your functional requirements and IT budget. Progent can make sure you follow best practices for installing your MetroCluster environment by providing help with procedures such as assigning shelf IDs, arranging aggregate and plexes layout, setting up volumes, setting up NetApp Snapshot, installing Cisco and Brocade switches, designing a tiebreaker mechanism, setting up a TCP/IP configuration replication network between your peered clusters, and testing your MetroCluster disaster recovery system to prove adherence with information assurance standards and government mandates.
Cisco Unified Communications Manager and Unified Communications Manager Express Planning, Deployment and Troubleshooting
Cisco Unified Communications Manager (Unified CM), originally named CallManager, functions as the center of Cisco's communications and collaboration platform. Unified CM and Unified Communications Manager Express (CME) provide an advanced IP-PBX solution by integrating closely with unified messaging apps that include Unified Communications Manager IM and Presence Service, Unity Express for voicemail, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for building an advanced customer contact solution. Progent's Cisco-certified Cisco Unified CM consultants can help with any aspect of CUCM setup and troubleshooting in areas such as integrating VoIP phones and desktop video phones, reviewing dial plans, setting up SIP trunks and CUBE internetworking, deploying ISR G2 routers with CUBE support, creating UCS server clustering systems for survivability, and integration with Microsoft Exchange and Skype for Business.
Oracle DBA Support and Application Development
Progent can provide online access to an Oracle consultant for Oracle database administration support or an Oracle software developer. Progent can help you to develop effective mechanisms for key Oracle database administration activities such as database tuning, backup/recovery processes, and information protection, or mentor your in-house personnel to follow industry best practices for simplifying major administration procedures. Progent can in addition offer the support of a PL/SQL developer to help your company to build, test, enhance, or port Oracle-based applications that can vary from forms to data-driven web commerce sites. Progent offers experience with Oracle SQL Developer, SQL *Plus, and JDeveloper tools and can also assist you to optimize current SQL code using Oracle's SQL Tuning Advisor.
Windows 2016 Hyper-V Hybrid Cloud Solutions
Windows Hyper-V 2016 incorporates key features initially designed for and proven on Microsoft Azure, one of the world's largest public clouds. This significantly improves the ability of Microsoft's Windows Server platform to run private cloud and hybrid cloud/on-premises deployment models by improving data security, uptime, scale, manageability, dependability and recoverability. Progent’s Microsoft-certified Windows Server 2016 Hyper-V consultants can help you to assess the advantages of Hyper-V 2016 for your organization, set up test systems to verify the ability of Hyper-V 2016 to run your critical applications, design an efficient network architecture for a cloud-based or hybrid deployment, develop and carry out a non-disruptive migration plan, educate your IT management and technical support personnel, and deliver ongoing consulting and troubleshooting support to make sure that your Hyper-V 2016 investment gives you maximum business benefit.
Migration Consulting Support for Windows 10
Progent's Microsoft-certified Windows 10 planning consultants can help businesses of all sizes to assess Windows 10 or to migrate to Windows 10 from an earlier release of Windows. Remote and on-premises assessment and upgrade services for Microsoft Windows 10 provided by Progent's consultants include ROI analysis, project coordination, application compatibility testing, test lab systems, virtualization strategies, Cloud integration, mobile management, telecommuter access, security and compliance, automated provisioning and administration, network infrastructure design, wired/wireless convergence, business continuity planning, webinar training for IT support personnel and users, and post-migration technical help.
Migration Consulting for Lync 2013
Microsoft Lync 2013, renamed Skype for Business Server, is an on-premises platform that allows organizations of all sizes to create a manageable and protected communications environment that permits a Bring-Your-Own-Device computing style with chat, real-time presence, audio/video and web conferencing with application sharing and whiteboard, and both IP-based and PSTN calling across a broad range of desktop and mobile endpoints. Progent's Microsoft-certified Lync Server 2013 experts can assist your company to maintain your current Lync environment or plan and implement a cost-effective upgrade to a modern system by offering Microsoft Skype for Business expertise. Progent can also advise you how to create a hybrid solution that combines on-prem Skype for Business Server with Skype for Business Online or with Microsoft Teams cloud services.
Online Desktop Call Center Services for Small Organizations
Progent's Standard Help Desk Services provide a complete service desk solution that handles all facets of online Level 1 desktop technical support from service requests through trouble ticket generation, assigning responsibility, remote desktop control, status tracking, problem resolution, and and metrics. Intended for small organizations with few if any dedicated service technicians for desktop issues, Progent's Standard Help Desk Services offer online support at a significant savings from Progent's normal desktop support rates. Progent can also provide fast on-demand escalation to Level 2 and Level 3 consultants to resolve the most problems. For details, see Progent’s online desktop Call Center services for small organizations.
Microsoft Exchange 2019 Integration Services
Progent can assist you in any phase of your migration to Exchange 2019 such as configuring Windows Server 2019 for hosting Exchange; designing high availability architecture for a local, Microsoft cloud connected or hybrid environment; moving mailboxes; planning and implementing Hyper-V; setting up hardware load balancing (HLB); configuring Database Availability Groups (DAGs) with MCDB solid-state caching; setting up Skype for Business 2019 for cloud voicemail; setting up collaboration with SharePoint; preparing firewalls; integration with Microsoft 365; and setting up Outlook. For more information, visit Progent's Microsoft Exchange 2019 planning and configuration services.
Get in Touch with a Progent Computer Consultant
To learn how you can access a Progent network support expert for remote or on-premises assistance, call
An index of content::
CISSP Certified Cybersecurity Analyst Professionals
CISSP Certified Cybersecurity Auditor Consultant Services
Progent's CISSP-premier cybersecurity experts can help organizations of any size with any facet of information system security. Progent can help create cost-effective security solutions that guard a small business from advanced threats or Progent can plan, deploy, and monitor an end-to-end security environment for hybrid networks that accommodate onsite, remote, and mobile clients sharing network resources spread over a mix of physical datacenters and public and private clouds.
SharePoint 2019 Remote Consulting
24/7/365 SharePoint 2019 Communication Sites Professionals
Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online experts offer economical online and on-premises consulting, application development, and technical support services for organizations of all sizes who want to upgrade to SharePoint 2019 or SharePoint Online from legacy releases of SharePoint. Progent can help you plan and carry out an efficient upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that incorporates local and cloud-based resources into a seamless information management solution.
SQL Server 2012 Monitoring Support Outsourcing
Consultant Services SQL Server 2012 Performance Tuning
Progent offers the support of certified engineers and seasoned database application programmers, DBAs, project management experts, network infrastructure architects, disaster recovery/business continuity planning specialists, and certified data security consultants to assist your business to assess the potential benefits of Microsoft SQL Server 2012 for your organization, set up test environments at your datacenter or at Progent's lab, design and execute out an efficient migration to SQL Server 2012 from previous releases of SQL Server or from other RDBMS platforms, and define an efficient and secure IT infrastructure that helps you maximize the strategic benefit of SQL Server 2012.
RV Series VPN Router Technology Consulting
Top Online Help ISR Router
Cisco has developed an extensive product line of routers that includes routers built to provide the protection, performance, and reliability required by customers ranging from small offices to worldwide enterprises. Cisco routers include support for redundancy, automatic failthrough, and backup power for improved reliability and system availability. Progent can show you how to select and configure Cisco routers to build a reliable foundation for your IT system and to make it economical to expand as you support new users, start new offices, install new services, open your network to customers and partners, and manage an increasingly mobile workforce. Progent offers expertise in a range of routers powered by Cisco's IOS operating system, including Cisco's 800 series of small business VPN routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 3900 and 4000 Generation 2 ISR routers, Cisco ASR 1000 and 9000 routers for wide area network edge environments, Cisco CRS Carrier Routing System for the network core, plus legacy 1700 and 2600 Routers.
Cisco Video Conferencing Specialist
Services Radvision XT5000
Progent offers the services of a certified consultant with an extensive background deploying products from the major video conferencing/telepresence vendors including Cisco/Tandberg, Polycom, and LifeSize and can assist you to design, install, upgrade, or troubleshoot a telepresence environment that preserves your investment and maximizes the strategic value of your IT network. Progent also offers the services of network infrastructure engineers who can assist companies of any size to build and troubleshoot a communications network that delivers the performance, dependability, protection, and scalability you need to support your video conferencing/telepresence solution.
ISA 2004 On-site Support
Microsoft Certified Expert ISA Server Consulting
Progent's certified TMG 2010 and ISA Server 2006 experts can help you to plan, install, and support a configuration of Forefront TMG or Internet Security and Acceleration Server 2006 on your network that delivers the firewall security, speed and manageability that your business requires.
24/7 UNIX Computer Network Providers
Solaris Consultant Services
Progent's UNIX platform consulting services provide small businesses and developers help with administering and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-powered networks. Progent offers your organization access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISM certification. This wide range of expertise offers you a convenient one-stop source to help you create and maintain a protected and reliable cross-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by combining Windows with popular versions of UNIX such as Apple macOS and OS X, Sun Solaris, AIX, HP-UX, BSD, SCO UNIX and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms including RedHat Linux, SuSE, Debian-GNU and Slackware.
At Home Workers Endpoint Security Professionals
At Home Employees Cybersecurity Online Support
Progent can help small and mid-size businesses to configure endpoint security protection systems and provide mitigation expertise to support remote workers.
.NET iOS Integration Companies
.NET VBA Development Companies
Progent's software developers have worked for 20 years with .NET technologies and the Visual Studio development system and are able to build or enhance .NET apps quickly and affordably.
Award Winning Remote Support ASA Firewalls with Firepower
Firepower NGFW Firewalls Setup and Support
The current ASA 5500-X Series of firewalls with Firepower Services deliver substantially more performance than Cisco's earlier PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX firewalls for all new installations. Progent's Cisco-premier CCIE network experts can help you to maintain your existing PIX or ASA 5500 security appliances and upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to plan, deploy, optimize, administer and debug firewall environments built around ASA firewalls with Firepower Services.
Forefront TMG 2010 Outsourcing
24x7x365 Threat Management Gateway 2010 Technical Support Services
Microsoft Forefront Threat Management Gateway 2010 is based on the proven security technologies of Microsoft ISA Server and offers a easily administered web gateway that delivers a single-server solution for a variety of security functions such as an application and network layer firewall, URL monitoring and filtering, malware inspection, IPS, application proxy, Virtual Private Network control, plus HTTP and HTTPS inspection. Microsoft Forefront TMG 2010 provides advanced web security logging and reporting capabilities, allows customized reporting generated by Microsoft SQL Server, integrates with Active Directory to simplify policy enforcement, and can be deployed as a virtual server to cut expenses and improve recoverability. Progent's Microsoft consultants can assist your company to design and carry out pilot and production implementations; interface Forefront TMG 2010 with Windows Server 2008 R2, Active Directory, SQL Server, Exchange Server 2010, and SharePoint; install Microsoft Forefront Threat Management Gateway to operate on a virtual machine with Windows Hyper-V; and deliver continuing support and repair services. Progent can also assist your organization to upgrade smoothly to Microsoft Forefront Threat Management Gateway 2010 from ISA Server.
Specialists Google Cloud App Migration
Google GCP Cloud Vision Consultant Services
Progent can provide cost-effective remote and onsite consulting to help organizations to migrate all or part of their critical IT resources to Google Cloud Platform services. This can save time and hardware expense and allow access to Google's cutting edge AI and machine learning tools. Progent can help you with every aspect of Google Cloud Platform integration including requirements analysis, preparedness evaluation, system design, testing, deployment, administration, performance tuning, licensing management, backup/restore solutions, and security and compliance.
ASA Firewall with Firepower Professional
Cisco ASA Firewall AVC Configuration Support Outsourcing
The current Cisco ASA 5500-X Series Next-Generation Firewalls with Firepower Services deliver significantly more bang for the buck than Cisco's earlier PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX 500 firewalls for all new installations. Progent's Cisco-premier CCIE network experts can assist your company to manage your current PIX or ASA 5500 firewalls or upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your business to plan, deploy, tune, manage and troubleshoot firewall solutions built on Cisco ASA 5500-X firewalls with Firepower Services.
Wireless Security Scan Professional
After Hours Consulting External Security Inventory
Progent has put together two low-cost service bundles designed to enable small businesses to receive an impartial network security assessment from a premier security engineer. With Progent's External Security Inventory Checkup, a security expert runs an extensive examination of your network from beyond your firewalled perimeter to uncover possible weaknesses in the security posture you present to the public. With Progent's Internal Network Security Inventory Scan, an engineer executes a network scan from an authorized computer inside your company firewall to uncover vulnerabilities to inside attacks. Both security inventory services are set up and run from a secured remote location.
Great Plains Accounting Consultant Services
Dynamics GP Web Services Consult
Progent's background providing Microsoft .NET services and SQL Server consulting, and Progent's programming experience with VBasic, XML, and other developer platforms enable Progent to design specialized line-of-business applications and eCommerce environments that integrate seamlessly with Dynamics GP/Great Plains Software. Progent's Dynamics GP management reporting services can help you design reports that allow you to analyze your business more effectively, transforming uncooked information into valuable insights into your business.
Windows Server 2012 R2 Failover Cluster Integration Support
Cluster Server Windows 2012 R2 Support
Progent's Microsoft-certified failover clustering consultants can assist companies of all sizes to evaluate the advantages of utilizing Microsoft Windows Server 2012 failover clustering to build an advanced high-availability/disaster recovery strategy, help you to design and deploy a Windows Server 2012 system, deliver online and on-premises consulting expertise and engineering support for clusters composed of physical servers or virtual ones, and show you how to automate the management of failover clusters.
Consulting VirtualPC for macOS
24x7x365 Configuration Windows Virtual Desktop for Mac
For companies that have a combination of Mac and Microsoft Windows computers, there exist two popular alternatives for using Windows-only applications on a Mac: remote access to a physical Windows PC or local emulation of a Microsoft Windows environment on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection Client for Apple Mac enables you to attach an Apple Mac to a remote Windows-based PC to use Microsoft Windows applications and share network resources. Microsoft's Virtual PC for Apple Mac simulates Windows on an Apple Mac computer so that you are able to run Windows programs directly. Progent's Mac technology support experts can help your business to maintain these products for using Microsoft Windows software on your Macs and can in addition assist your organization to assess and install other solutions for Microsoft Windows PC emulation.
SMS Server 2003 Migration Information Technology Consulting
Remote Troubleshooting Systems Management Server 2003
Progent's Microsoft-certified experts offer small and medium size companies world-class consulting services for Microsoft Systems Management Server 2003 and System Center Configuration Manager, Microsoft's standard tools for update and configuration management. Configuration Manager 2007 is Microsoft's new name for the change management platform formerly called SMS Server. Configuration Manager provides a range of new features to Systems Management Server 2003 such as comprehensive automation, built-in Windows Vista Microsoft Windows Server 2008 awareness, NAP security support, and boot image management. Progent's Microsoft certified consulting professionals can show you how to use Systems Management Server or System Center Configuration Manager effectively for streamlined OS and application deployment, security patch control, application tracking, and software license reconciliation. Progent's consultants can also help your company to move smoothly from Systems Management Server 2003 to Configuration Manager.
24-7 Consulting Services Dynamics GP VBA
Dynamics GP Customization Consult
Progent's background providing Microsoft .NET support and Microsoft SQL Server consulting, and Progent's application development experience with Microsoft VBasic, XML, and other developer tools enable Progent to design specialized mission-critical applications and eCommerce environments that integrate seamlessly with Microsoft Dynamics GP/Great Plains Software. Progent's Dynamics GP/Great Plains reporting consultants can show you how to design reports that let you track your business more thoroughly, turning uncooked data into useful insights into your company and customers.
Integration Services System Center 2012 Configuration Manager
Network Consultants SCCM 2012 Site Hierarchy Design
Progent can help you to plan for, deploy, and operate System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to upgrade efficiently to Configuration Manager 2012 from a legacy change management platform or assist you to modify your existing SCCM 2012 environment to accommodate your evolving business requirements. In addition, Progent can help you to build a software foundation that takes full advantage of SCCM by delivering expertise with associated Microsoft platforms such as ADDS, SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services.
CIO Integration Support
Integration Support CIO
Progent can provide the temporary assistance of a veteran Chief Information Officer who can provide strategic direction to assist your company select and support network solutions appropriate for your present needs and that can serve as a firm basis for your future growth. Progent's part-time Chief Information Officer consulting services offer economic leverage to companies trying to maximize the benefits from their IT expenditures but who are without the budget or unwilling to add another high-level manager to their full-time staff. Because Progent is vendor-agnostic, with a sizable team of consultants certified to maintain all major operating systems and networking technologies plus a broad range and business software, Progent is in an ideal position to provide objective recommendations as well as expert technical support for building and maintaining information solutions that fit the special needs of your business.
Expert Microsoft Certified VMware Workspace ONE Computer Outsourcing Consultant
Intune Mobile Device Managemnet Systems Support
Progent's network consultants can assist your company to automate desktop change and update deployment by providing expertise with administration solutions like Microsoft System Center Configuration Manager, Systems Management Server 2003, and WSUS.
Consultancy Services UNIX Online
Consultants Linux Remote
Progent provides nationwide online phone support and consulting services for businesses who operate UNIX, Linux, or Solaris networks or whose information systems include a combination of UNIX and Microsoft products. Online IT help offers maximum leverage for your IT budget by extending client productivity and limiting the hours charged for network repair services. Sophisticated online access tools and experienced technicians and engineers combine to enable Progent to solve most network problems without wasting time and expense by going to your site. In most of cases your IT problems can be remediated by telephone or via a mix of phone help and remote network analysis. Progent can make available Cisco certified CCIE network experts and CISA and CISM premier security professionals to assist with the most difficult network issues.
Apple iPad Remote Technical Support
Apple OS X and macOS Remote Technical Support
Progent's experts can provide Apple macOS and Mac OS X users a variety of services such as workstation support, Apple macOS and OS X expertise, Mac integration with Windows environments, Microsoft Entourage and Exchange Server help, network protection services, and one-on-one education. Progent can assist clients to migrate to macOS from Mac OS X or earlier versions of OS X and Progent can provide help with Apple Mac application software. Progent's specialists in Apple technology can also assist your business with iPhone support and iPad management, or migrating to Apple's iCloud. For computer environments based solely on Mac OS X or for networks with a combination of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to handle the complexity of planning, configuring and maintaining a network environment that is available, secure, fast and able to achieve your organization's business goals.
24/7 ISA Server 2006 Network Consultant
Online Help ISA Server 2006
Secure Application Publishing with Internet Security and Acceleration Server 2006 allows greater control over intranet resources while enabling increased productivity by making these applications available to authorized remote users. ISA Server 2006 can guard corporate applications, services, and data across all network layers with stateful packet inspection and comprehensive publishing wizards. Progent's Microsoft-certified Internet Security and Acceleration Server experts can help you design, deploy, set up, and support Internet Security and Acceleration Server 2006 on your system so that your business achieves a smart and affordable balance of protection, convenience, and speed.
Support and Help Microsoft ISA Server
Onsite Technical Support Internet Security and Acceleration Server
Progent's Microsoft-certified Forefront Threat Management Server and Internet Security and Acceleration Server 2006 experts can help you to design, deploy, and support an implementation of TMG 2010 or Internet Security and Acceleration Server 2006 on your network that delivers the firewall protection, speed and ease-of-use that your business requires.
24/7 Dynamics GP System Update Services
Dynamics GP Upgrade Planning Consult
Progent's consultants have supported Microsoft Dynamics GP and Great Plains software for nearly 20 years and Progent has provided system integration, software development, education, and debugging since the platform's original release. Progent can provide in-depth expertise for updating legacy Dynamics GP/Great Plains deployments. Progent can assist you to plan, validate, and implement an efficient migration from a a legacy release of GP to the current release of Microsoft Dynamics GP.
64-bit Processing Engineer
Online Troubleshooting 64-bit Upgrade
Progent's Microsoft-premier engineers can help you to enhance your workstations from 32 bits to 64 bits. Progent can assist you to understand the risks and advantages of moving to 64-bit desktop processing, design an efficient upgrade process that minimizes business interruptions, and offer inexpensive, expert remote help to aid you to install 64-bit PC desktop operating systems and application software on your existing hardware.
Data center Monitoring Online Troubleshooting
Help and Support SCOM 2012 Microsoft Azure Monitoring
Progent's Microsoft-certified consultants have more than a decade of experience designing, implementing, enhancing and repairing System Center Operations Manager solutions and can provide organizations of all sizes advanced remote or onsite consulting services for SCOM 2012. Progent can help you to plan an architecture for Microsoft SCOM 2012 servers that delivers the responsiveness and availability needed to monitor your IT resources effectively, whether your infrastructure are on-premises, in the cloud, or a mixed solution. Progent's SCOM consultants can also help you to import and set up System Center 2012 Operations Manager management packs based on industry best practices for tracking network infrastructure and both Microsoft and third-party applications and services. In addition, Progent can deliver fast online or onsite technical support to assist you to remediate serious problems uncovered by System Center 2012 Operations Manager.
Microsoft Exchange 2010 Migration Specialist
Specialist Microsoft Exchange Server Upgrade
Progent offers comprehensive help for each step of your Microsoft Exchange Server 2010 migration with services that include outsourced or co-sourced project management, site prep, project design and documentation, specification of all new software licenses and equipment required, recommended vendor sourcing, pilot testing at customer site or at Progent's test facility, managing transitional coexistence of Microsoft Exchange Server 2010 and Exchange 2003 or 2007, implementation of the solution, deactivating the old servers, and webinar training for client's support staff and end users.
Information Transfer Support Outsourcing
Expert Training Help and Support
Progent practices knowledge transfer from Progent's consultants to customers. By educating clients to deal with technical issues that are within their scope, Progent is able to concentrate on delivering high-value services where Progent faces few competitors. Small companies who work with trusted freelance consultants or who employ in-house support staffs benefit when Progent passes on knowledge about new technology and tested methodologies to make their networks more robust, secure, and productive.
Telepresence Integration
After Hours LifeSize 220 Series Telepresence Professional
Progent can provide the support of a certified consultant with expertise deploying technology from the leading telepresence vendors including Cisco/Tandberg, Polycom, LifeSize and Radvision and can help you to plan, install, upgrade, or troubleshoot a video conferencing solution that protects your current investment and maximizes the strategic value of your IT system. Progent can also provide the services of infrastructure engineers who can help companies of any size to create and maintain a communications network that delivers the speed, dependability, security, and scalability required to accommodate your video conferencing/telepresence solution.
Windows Server 2022 upgrade Setup and Support
Windows Server 2022 Secured-core server Online Troubleshooting
Progent's Microsoft Gold-certified Windows Server 2022 experts can assist your company to plan and carry out a cost-effective migration to Windows Server 2022 that features high availability and that uses an on-premises deployment model or a hybrid deployment model that combines cloud-hosted Windows Server Online with a datacenter-based installation of Windows Server 2022.
Small Business Computer Consulting Firm Planning Phase: Design and Architecture Proposals
Consultancy Services Company Stabilizing Phase: Design Tuning
When performing consulting projects for corporate customers, Progent uses a phased approach driven by specified milestones so as to achieve financial, timing and technical goals while minimizing productivity disruption. Progent's Enterprise Services Methodology follows industry project management standards based on the leading practices defined by the Microsoft MSF methodology which includes requirements definition, design proposals, pilots, design adjustments, and professional implementation. All phases are recorded to make available a comprehensive summary of IT services delivered and to assist in downstream system maintenance.
Remote Consulting Meraki Outdoor Wi-Fi Access Point
CCNP Expert Certified Meraki MR42 Access Point Network Consultant
Progent's Cisco-Meraki Wi-Fi access point consultants can help you to plan, set up, manage and troubleshoot Cisco's Meraki-based Wi-Fi networks for deployments ranging from a small office to a campus or a nationwide enterprise. Progent can also assist clients to incorporate other Cisco appliances for unified management.
Les Kent has a 35-year track record of successful technology integration, corporate administration, sales, and operations. He has demonstrated a knack for creating elegant information technology solutions in his roles as as a network designer, programmer, project manager, deployment consultant, and problem solver for small businesses, new ventures, and global corporations.
Computer Consultants MOM 2007
System Center MOM Consultant
Mid-sized businesses can get all the benefits of Operations Manager 2007 and have fast access to Progent's Microsoft and Cisco Premier IT consulting experts. Thanks to Progent's economically priced IT support programs, medium-size businesses can select a simple co-sourcing service program built around Microsoft System Center Operations Manager with server monitoring, automated alerts, comprehensive reporting, Help Desk support, and remote troubleshooting. For businesses with line-of-business applications who need high availability networking, Progent offers a complete round-the-clock outsourcing solution. Progent offers expertise in Operations Manager 2007 to offer mid-size business information systems world-class reliability, security and productivity.
ProSight Reporting Network Infrastructure Management Online Consulting
ProSight Reporting Remote Infrastructure Management Online Troubleshooting
ProSight Reporting is an expanding line of in-depth reporting tools designed to work with the leading ticketing and network monitoring applications such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Data Center Colo Network Engineer
Data Center Colo Setup and Support
Colocation sites make it possible for companies to share enterprise-class facilities for hosting network equipment that supports critical applications and services. Progent's Microsoft and Cisco certified IT experts can help your company with all facets of your colocation strategy such as selecting and moving to a colo site, designing system topology, specifying hardware, on-premises and on-line troubleshooting, setting up online system management, and training your support staff.
Antivirus Consulting
Anti-Virus Information Technology Consulting
E-Mail Guard is Progent's economical antispam and virus protection service that offers small businesses enterprise-quality defense against spam, viruses, DHA attacks, and other types of email-borne assaults on computer networks. E-Mail Guard is based on Postini's Perimeter Manager, a comprehensive library of web-based spam filtering and virus defense services that ward off email assaults before they can breech the company firewall. Perimeter Manager also allows administrators track and manage their e-mail systems, regardless of server platform, hardware type, or data center location.
CCIE Certified Firepower NGFW Firewalls Technical Support
Network Consultants Cisco Firesight
Cisco's Firepower Next Generation Firewalls deliver a major performance improvement over Cisco's previous-generation ASA 5500-X firewalls and offer centralized management of advanced cybersecurity capabilities such as application visibility and control (AVC), next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection (AMP), URL filtering, and sandboxing. Progent's Cisco CCIE-certified firewall consultants can assist your organization to design and carry out an efficient upgrade to Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and show you how to integrate Firepower appliances with Cisco's security services to create and centrally manage network environments that span local offices, data centers, and cloud resources.
Microsoft Teams disaster recovery Engineer
Microsoft Teams at home workers Consultancy
Progent can help you to design an upgrade to Teams from Skype for Business and install, manage, and troubleshoot a cloud or mixed deployment of Teams. Progent can help you to integrate Teams with Office and Microsoft 365 apps, Exchange, SharePoint, and your PBX.
24 Hour Microsoft Exchange Upgrade Network Engineer
Microsoft Exchange 2003 Upgrade Support Services
Progent's Microsoft Certified engineers can provide world-class support for enterprise-wide deployments of Microsoft Exchange 2007. Progent's experts can help you prepare for multi-site Exchange Server rollouts or updates and can supply local technicians to assist enterprises with deployments of Exchange Server in the or any area served by Progent's engineers.
MOM 2007 Computer Consulting
System Center Operations Manager Online Technical Support
Progent's Microsoft-certified consultants have over 10 years of experience planning, deploying, optimizing and repairing System Center Operations Manager solutions and can provide organizations of all sizes expert remote or on-premises consulting support for System Center 2012 Operations Manager. Progent can assist your company to design an architecture for System Center 2012 Operations Manager servers that delivers the responsiveness and availability needed to monitor your IT resources efficiently, whether your infrastructure are on-premises, in the cloud, or a mixed environment. Progent's SCOM consultants can also help you to install and set up SCOM 2012 management packs according to industry best practices for monitoring network infrastructure and both Microsoft and 3rd-party applications and services. Also, Progent can provide responsive remote or onsite troubleshooting to assist you to fix critical issues uncovered by System Center 2012 Operations Manager.
Database DBA Troubleshooting
MySQL DBA Consultant
Progent's team of expert programmers, database designers, and project managers can assist enterprise clients to carry out development projects for Windows, Linux/UNIX, or Web applications. Progent's enterprise co-sourcing services include access to veteran program managers for high-level planning and project co-ordination or Progent can assist customers fill in expertise gaps by providing relational database architects and software programmers experienced in building line-of-business applications based on Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint experts can help clients to integrate SharePoint with other applications like SQL Server and Excel to build data-driven intranets and portal sites. Progent also offers experience with multiple web development technologies and can help businesses to create, expand, troubleshoot, or port web-based applications to take advantage of the latest advances in web technology.
Setup and Support Windows Server 2012 R2 Security
Windows 2012R2 Outsourcing
Progent's Microsoft-certified consultants can assist you to evaluate the business value of Windows Server 2012 R2 for your company, create test systems and migration strategies, optimize your network for local, multi-site, cloud-based, and partial-cloud datacenters, educate your IT support team, develop a corporate-wide security plan, streamline IT management, help with creating applications, and build and test a DR/BC plan.
Offsite Workforce Cloud Integration Remote Support Services
Work at Home Cloud Integration Network Consultant
Progent can help small and medium-size companies to set up their offsite workforce with efficient access to cloud applications and services.
24x7x365 SCCM 2016 Asset Management Configuration
Onsite Technical Support SCCM 2016 Planning
Configuration Manager 2016 automates software deployment across multiple sites, centralizes compliance settings control, keeps track of network assets, protects against corporate data leakage, provides network health monitoring, enables safe end-user self service, and offers a common control mechanism for managing mixed-OS networks running on-prem, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager 2016 consultants and Microsoft Azure cloud integration experts can help you with any aspect of planning, installing, using and troubleshooting a System Center 2016 Configuration Manager deployment for on-premises, cloud-based, or hybrid environments.
Award Winning Windows Server 2016 Stretch Clusters Network Consultants
Windows Server 2016 PowerShell Online Help
Progent's Microsoft-certified IT consultants offer Windows Server 2016 integration consulting to assist organizations of all sizes to plan and carry out a smooth move to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid deployment model. Progent can assist your company to assess the value of Windows Server 2016 for your enterprise and can help you with any aspect of planning, deploying, administering or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can assist you to take advantage of the many new high-availability and security capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard, JIT Privileged Access Management, VM software load, Storage Replica for zero-data-loss disaster recovery, plus multi-domain failover clusters.
Position FAQ about Moonlight Network Consultant
FAQ about Cisco Consulting From Home Job
For replies to common questions about becoming employed by Progent, go to Consulting at Progent Q&A.
Cisco ASDM Firewall Management Computer Consulting
ASA and PIX Onsite Technical Support
Progent's certified Cisco network security consultants offer expert PIX and ASA Firewall consulting services including architecture, integration, and support of Cisco firewall and Cisco security solutions. The PIX and ASA Security Appliance Series of Cisco firewalls delivers strong user and software policy enforcement, mutlivector attack defense, and secure connectivity services. Ranging from compact, plug-and-play desktop appliances for small and home offices to scalable enterprise-level appliances, Cisco PIX and ASA Firewalls provide advanced security, performance, and excellent reliability for IT systems of all sizes. PIX and ASA Firewalls are based on a proven, specially designed operating system, minimizing common OS-specific security holes.
Wi-Fi VoIP phone integration On-site Support
Aironet Remote Troubleshooting
Progent's Cisco-certified Wi-Fi integration experts can assist you to configure, administer, and debug Cisco Wi-Fi products including Cisco's Aironet and Meraki 802.11ac wireless access points plus Cisco's Wireless Network Controllers.
Emergency Microsoft Exchange 2010 Migration Technology Professional
Microsoft Exchange Server 2010 Upgrade Consulting
Progent offers comprehensive help for every step of your Microsoft Exchange 2010 migration with services that include outsourced or co-sourced project management services, site analysis, project design and documentation, specification of new software licenses and equipment needed, recommended sourcing, system verification at client location or at Progent's testing lab, managing transitional coexistence between Microsoft Exchange Server 2010 and Exchange Server 2003 or 2007, deployment of the production system, decommissioning the previous servers, and webinar training for customer's IT staff and end users.
Windows, UNIX, Solaris Support and Setup
Consulting Services Windows and Solaris
If your company network combines UNIX, Linux or Solaris platforms with MS Windows, Progent can help you to incorporate your servers into a unified network that permits all your operating systems to coexist for easy administration, seamless information exchange, high availability, enhanced throughput, and strong security. Progent's UNIX/Linux/Solaris and Microsoft Windows integration assistance services include IT infrastructure integration and service, support for Windows services for UNIX, remote server monitoring and administration, remote technical help and troubleshooting, in-person technical support, and Contact Center services.
Integration Services ProSight Automatic Patch Management
Server and Desktop Monitoring and Reporting Professional
ProSight LAN Watch is Progent's server and desktop remote monitoring service that incorporates state-of-the-art remote monitoring and management technology to help keep your IT system running at peak levels by checking the state of critical devices that drive your IT network. When ProSight LAN Watch detects an issue, an alarm is transmitted immediately to your designated IT personnel and your assigned Progent engineering consultant so any looming issues can be resolved before they can disrupt productivity.
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