For small company networks located in the state of Arizona, Progent's Microsoft authorized technical team members can deliver online assistance and remote troubleshooting to repair your network issues quickly and affordably. Progent has developed enterprise-grade expertise, software utilities, and support databases to troubleshoot and repair IT problems without the cost and delays normally associated with on-site technical service visits.
If your Arizona small business is located outside of the larger metropolitan areas such as Phoenix, Tucson, Mesa, or Glendale, your nearby network systems support options may be limited in technical expertise, or unavailable during an emergency. This can result in a network that is unpredictable or causing efficiency loss due to technical issues persisting for too long. Progentís team of expert network consultants average more than ten years of real-world IT industry experience, in the trenches of network support, performing a broad variety of technical tasks for a diverse range of clients. This means you get not just the technical skills needed for the task, but a consultant with field proven methods for applying that expertise to provide efficient network solutions.
Online Technical Support for Microsoft and Cisco-based Networks
Progentís Technical Response Center provides expert remote technical support for Microsoft Windows and Cisco-based environments anywhere in the United States. Progent's certified professionals have the experience to assist you to troubleshoot and solve difficult network problems rapidly and cost effectively. The scope of technical expertise offered by Progent's team of consultants allows them to escalate even the toughest problems to appropriate specialists as required. Whether you require one-time phone support and remote troubleshooting or ongoing availability of a Help Desk Call Center, Progent's experts can provide your small business with enterprise-level expertise without the cost and administrative hassle of maintaining a large in-house IT organization.
Business Intelligence Reporting Consulting and Troubleshooting
Progentís business information reporting consultants offer remote and onsite expertise to help you with any facet of BI reporting ranging from debugging or enhancing applications to planning and deploying an advanced business intelligence solution. Progent's BI consultants can help your company to maintain your existing BI system, help you to upgrade reports and databases from a discontinued reporting platform to a current solution, and provide as-needed online training tailored to your specific needs. Progentís management reporting and analytics professionals can provide expertise in all popular BI reporting tools including the SQL Server business intelligence stack (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel business analytics tools such as Power Pivot and Power View, and Report Designer.
CRISC-certified Risk Management Consultants
The Certified in Risk and Information Systems Control (CRISC) certification program was established by ISACA to verify an IT professional's ability to plan, implement, and maintain information system control mechanisms to reduce network risk. Progent can provide the services of a CRISC-certified risk management expert to help your company to create and execute a risk management strategy that follows leading practices promoted by CRISC and geared to align with your organization's risk tolerance, business goals, and budgetary guidelines.
Microsoft Project Server Consulting
Progent's certified Microsoft Project Server and Project Online experts can provide advanced online and on-premises support services for Microsoft Project Server as well as for Microsoft products that integrate closely with Microsoft Project Server. Consulting services provided by Progent include Project Professional planning and support, SharePoint Server 2013 design and configuration, SQL Server 2016 integration and development, Microsoft SQL Server 2014 support, MS Exchange 2016 migration, Exchange Server 2013 consulting, Exchange Server 2010 management,Excel and Office 365 Excel application support, plus PowerPoint and Visio webinar classes. Progent offers access to Cisco-certified CCIE network engineers to assist you to optimize your infrastructure to accommodate local, branch, home-based, and mobile users so that they can utilize Microsoft Project Server to work together safely and productively. Progent's certified security experts can assist you to define and enforce security policies that protect sensitive project data without disrupting the efficient sharing of legitimate data.
Wireless Site Survey
Progentís Wireless Site Survey assists you to design and install a Wi-Fi wireless LAN adapted to your environment, providing your business a wireless solution that delivers the coverage, speed, capacity, Quality of Service, data protection, and hand-off capability your company requires. Progent's Wireless Site Survey services are offered either as an economical online service or as a more detailed on-premises service. Progentís onsite wireless survey features onsite walkthroughs, RF and data protection audits of your current wireless network, evaluation of your buildingís layout, measuring for RF contention, signal propagation modeling, selection of optimum placement for client-specified Wireless Access Points (WAPs) including Cisco Aironet APs, Cisco Meraki cloud-managed APs and Apple AirPort devices, and a comprehensive document defining a new wireless network.
ERP Consulting Services for SyteLine/Infor CloudSuite Industrial
Infor CloudSuite Industrial, previously branded SyteLine, is an ERP platform that embodies over 25 years of experience helping manufacturing and service organizations to manage complex supply chains and streamline critical processes to bring products to market fast and meet customer commitments consistently. Progent offers the expertise of an ERP consultant with more than two decades of background working with the SyteLine/CloudSuite Industrial platform. Progent can provide online or on-premises services that can range from as-needed advice to solution planning and project management. Sample services offered by Progent for Infor CloudSuite Industrial include installation, migration, business analysis, customization, CPQ, web site integration, debugging, ETL, Excel and SQL integration, disaster recovery planning, and database administration. To find out more, refer to SyteLine/Infor CloudSuite Industrial ERP Consulting Services.
ProSight Network Audits for Assessing Network Infrastructure Health
Progent's ProSight Network Audits offer a quick and low-cost way for small and mid-size organizations to obtain an objective evaluation of the health of their network. Powered by a selection of the leading remote monitoring and management (RMM) platforms available, and supervised by Progent's certified group of information technology professionals, ProSight Network Audits show you how closely the deployment of your core infrastructure devices conform to best practices. The Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and provide instant benefits such as a cleaner and more secure Active Directory implementation. Both versions also offer the long-term advantages of state-of-the-art remote network monitoring and management (RMM) technology. These advantages can include simpler network management, better compliance with government and industry security standards, higher utilization of network assets, quicker troubleshooting, more reliable backup and recovery, and increased uptime. For more information about ProSight Network Audits and to see sample reports, go to ProSight Network Audits.
VMware NSX Virtual Networking
VMware's NSX virtual network platform allows you to build complete logical networks in software. NSX permits virtual networks to be deployed in minutes and managed with a high level of automation independent of the physical components used by the basic network infrastructure. VMware Site Recovery Manager allows automated disaster recovery, application mobility, and non-disruptive site relocation, failback and re-protect. SRM also permits non-disruptive testing for site recovery, updates and fixes and can produce audit reports to confirm complete service recovery, validate Service Level Agreements and prove compliance. When used with VMware's NSX virtual network technology, VMware SRM can quickly recover the entire logical network topology at the secondary site. Progent can provide the support of a VCDX certified VMware NSX consulting expert and VMware SRM integration specialist to assist you to plan, deploy, test and manage a disaster recovery solution based on VMware Site Recovery Manager and VMware NSX.
Progent's Integration and Troubleshooting Support for SQL Server 2014
Microsoft SQL Server 2014 includes significant improvements in key areas including performance, availability, compliance, and cloud readiness. SQL Server 2014 is the first release of SQL Server that incorporates in-memory capability that works seamlessly with all types of applications including Online Transaction Processing (OLTP), data warehousing, and data analytics. Progent's Microsoft SQL Server 2014 consulting team can provide efficient online and on-premises services such as system design, deployment, administration, troubleshooting, and software development expertise to help businesses of all sizes to achieve maximum business value from their SQL Server 2014 investment. In case you are currently running Microsoft SQL Server 2014, Progent can assist you to carry out a cost-effective upgrade to SQL Server 2016.
Planning, Integration and Troubleshooting Expertise for System center 2012 R2
Progent's Microsoft System Center 2012 consultants have over a decade of experience configuring, supporting and fixing the core platforms included with System Center and can assist you to design, deploy, support, and fix your System Center ecosystem to maximize the availability and performance of your critical IT resources across multiple Windows and Linux/Unix OS environments and local and Cloud-based datacenters. Progent also can provide System Center 2016 upgrade consulting to help you to move to the latest version of Microsoft System Center from an older release or from a third-party IT management platform to provide the benefits of enterprise-class provisioning, automation, security and compliance, plus datacenter and application performance monitoring.
Progent's Online Consulting and Training Services for Microsoft Office Word and Office 365 Word
Progent's Microsoft Office Word and Office 365 Word consultants offer a broad selection of affordable remote consulting services to assist your organization to manage and troubleshoot your current Microsoft Office Word solution or help you to move to a current release of Office Word. Support available from Progent's experts include VBA programming, identifying and fixing compatibility problems between different releases of Word, integrating Office Word with different Microsoft Office apps like Excel and Outlook or with 3rd-party platforms and plug-ins,network optimization for dependable. reliable cloud connectivity, security support, and smart phone and tablet integration, and remote Microsoft Office Word training customized for your special requirements.
Data Backup/Restore Consulting Services
Progent's backup and restore consultants can provide consulting support for a wide array of utilities and services that deliver solutions for backing up Windows, Mac, and Linux/UNIX servers and workstations plus notebooks and smartphones. Progent can help you with all major backup products by providing services such as Altaro VM Backup consulting, Barracuda Backup and disaster recovery planning expertise, and DoubleTake/Carbonite integration. Progent can also provide help with Acronis, Mozy, Retrospect, Apple Time Machine, Backup Exec, BackupAssist Software, CrashPlan, and FLARs. For large organizations, Progent offers VMware Site Recovery Manager and NSX consulting. In addition, Progent's ProSight Data Protection Services are offered to small and mid-sized organizations as a low cost outsourced solution for secure backup/disaster recovery (BDR).
Virtual compute, storage and networking techniques allow IT organizations to maximize utilization, streamline network administration, and improve workload uptime and data protection. run several virtual servers on one physical computer. Common usage scenarios for virtualization include hardware consolidation, inexpensive platforms for programs that only run on outdated operating systems, and economical segregation of application development or pilot environments from production ones. Progent's virtualization technology consultants can provide Microsoft Windows Server 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server 2012 R2 virtualization support services, Windows Hyper-V Virtual Server help, VMware vSphere and vCloud deployment, VMware NSX virtual network architecture and management, and Citrix XenServer support. Progent can install virtual servers to optimize speed, fault tolerance and manageability while simultaneously lowering costs; propose and test disaster recovery strategies that minimize productivity loss in case of a catastrophe; and deliver ongoing maintenance, repair, and consulting assistance as virtualization technology evolves.
Linux Consulting and UNIX/Windows Integration
If your business network mixes Linux technology with Microsoft Windows, Progent can assist you to integrate your servers into a cohesive network that allows all your operating systems to coexist for simpler administration, seamless dataflow, high availability, enhanced performance, and integrated security. If you are writing or testing Linux based-software on a network that includes Microsoft-based servers, desktops, and applications, Progent can provide full-service network outsourcing that allows you to focus on your area of expertise.
Contact a Progent Computer Consultant
To find out how you can access a Progent computer support expert for online or on-premises assistance in , phone 1-800-993-9400 or go to Online Computer Support.