For small company computer networks located within the state ofArizona, Progent's Microsoft certified engineers can provide phone support and troubleshooting to resolve your computer system problems fast and cost effectively. Progent has developed enterprise-grade skills, software utilities, and support databases to troubleshoot and repair computer network problems without the high cost and delays normally associated with onsite technical service visits.

If yourArizonacompany is situated outside of the larger urban areas such asPhoenix, Tucson, Mesa, or Glendale, your nearby computer network support choices may be limited in skills, or unavailable during an emergency. This can result in a office network that is unpredictable or causing efficiency loss due to technical issues persisting for too long. Progentís group of seasoned network consultants average more than 10 years of real-world computer industry experience, in the trenches of network support, performing a extensive range of technical tasks for a extensive range of clients. This means you obtain not only the technical competency needed for the job, but an expert with proven methods for applying those skills to provide excellent network solutions.

Progent's Consulting, Programming and Training Support for Microsoft Office Excel and Office 365 Excel
Progent's Microsoft-certified Office Excel and Office 365 Excel application consultants offer a wide range of remote support services to assist you to plan, develop, test, deploy, manage, and troubleshoot business applications based on any version of Microsoft Excel, including Excel Online and Office 365 Excel. Progent can assist you to migrate your legacy Excel applications to the newest releases of Excel, support Excel on Apple iOS and Android smart phones and tablets, and fix compatibility problems between various releases of Office Excel. Progent can provide as-needed help to clients who need a fast solution to a stubborn issue related to Excel and Progent also offers full project management services for upgrading or developing line-of-business applications built on Office Excel. Progent's cost-effective webinar training classes for Excel can be customized to meet the needs of individual users or groups.

Planning and Deployment Support for Meraki Cloud-managed Wireless APs
Progent's Cisco Meraki Wi-Fi AP consultants provide remote and on-premises support to assist businesses of any size to plan, install, maintain, upgrade or debug Wi-Fi systems that include Cisco Meraki APs. Progent can assist your business to set up and support Meraki-based wireless networks for environments that range from a teleworker's home or a branch office all the way to a large campus or a nationwide enterprise. Progent can also help you to configure additional Cisco products such as switches, ASR routers and firewalls to create a cohesive network infrastructure that provides the same connectivity, performance, security compliance, ease of management and availability for wired and wireless clients regardless of their mobility or device. (See Meraki switches consulting and troubleshooting services.)

SharePoint 2019 Server Planning and Deployment Consulting
SharePoint Server 2019 offers much of the modern look and feel drawn from SharePoint Online, serving as a transitional platform between the classic UI of SharePoint 2016 and the new SharePoint environment. Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online experts can provide economical remote and on-premises expertise, software development, and debugging services for businesses of any size who want to upgrade to SharePoint Server 2019 or SharePoint Online from prior versions of SharePoint. Progent can assist customers plan and execute an efficient migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that incorporates local and cloud-based infrastructure into a cohesive information management solution. To learn more, visit SharePoint 2019 Server solutions consulting.

Hybrid Cloud Solutions Planning and Integration
Progent's hybrid cloud solutions consultants can provide advanced online consulting to help companies of all sizes to connect their information networks with popular public cloud platforms such as Microsoft Azure and Amazon AWS. Progent can assist you to plan and manage hybrid ecosystems that can include Windows and Linux operating systems and apps in hybrid network models that combine on-premises IT assets as well as public clouds. To assist you to integrate public cloud services with physical datacenters, Progent offers a variety of cloud integration services that include Office 365 integration solutions with on-premises Exchange and Microsoft Azure enterprise hybrid cloud planning and integration consulting, Amazon Web Services (AWS) cloud integration support, and Amazon Web Marketing Service (WMS) development and debugging.

SQL Server 2017 Migration Expertise
Progent's Microsoft-certified SQL Server 2017 experts can help your business to assess the business advantages of upgrading to SQL Server 2017 and can help you to plan and implement a smooth migration of your databases and applications to any deployment architecture including local, cloud-hosted, or hybrid. Progent's consultants offer remote or onsite support ranging from on-demand design assessment or debugging to comprehensive project management to ensure your SQL Server 2017 initiative is carried out on time and within budget. For more information, refer to SQL Server 2017 integration consulting.

Patch Management Services
Software update management entails applying software updates to operating systems and apps, servers and endpoint devices, peripherals such as printers and scanners, infrastructure appliances like switches and Wi-Fi APs, and Internet-of-Things devices such as sensors and robotics. Prompt and properly managed updating optimizes cybersecurity, compliance, availability, and functionality. Haphazard patch management can result in security gaps, compatibility issues, sluggish or inconsistent performance, unnecessary downtime, or loss of key functions. Progent's support services for patch management offer businesses of all sizes a versatile and affordable solution for evaluating, testing, scheduling, implementing, and documenting updates to your ever-evolving IT system. For details, visit Progent's software update management solutions.

Solutions for Managing the Endpoints of Your Teleworkers
Progent can assist small and medium-size companies to implement unified remote endpoint management and monitoring solutions for administering endpoint devices operated by teleworkers. To learn about ways Progent's consultants can assist your organization to manage the endpoints of your at-home workforce, refer to solutions for managing the remote endpoints of your at-home workforce.

Simple Sign-on and Pricing Structure
Progent's simplified by-the-minute billing model requires no complicated contracts, retainers or hidden fees. Many other support companies have minimum billable time or other additional charges that drive up service. For remote support from Progent during normal working hours, you only get charged for the actual time spent resolving your issue. If it only takes ten minutes to solve your issue, then you are only billed for ten minutes. For regularly scheduled onsite service work booked more than twenty-four hours in advance, you pay exclusively for the time when Progent's expert is actually on-site solving your issues. Just Progent's competitive by-the-minute rate. For emergency same-day onsite service calls, you may be billed for our engineerís travel time, but never a higher emergency rate. Since Progent has a large pool of expert consultants located within the entire service territory, an available expert is typically near to assist. Progent can also provide on-premises service to the majority of zip codes in the United States within 24 hours of answering a service request. Progent's online support group has provided help to small companies in every state in the U.S (Refer to Progent's customer testimonials.)

Progent's Integration and Development Support for Microsoft SQL Server 2016
SQL Server 2016 offers major improvements in speed, capacity, security, uptime, BOYD support, plus built-in analytics and reporting. New features include PolyBase for processing SQL and NoSQ databases in one appliance for big data applications, Hadoop support, Row-level Security, Mobile Report Publisher, and seamless management of local and cloud operations and services. Progent's Microsoft-certified SQL Server 2016 consulting experts offer remote and onsite expertise to assist businesses of any size to plan, deploy, manage or troubleshoot any edition of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with all core Microsoft technologies such as Windows Server and Hyper-V, Exchange Server 2016, SharePoint, Microsoft Dynamics GP, Skype for Business, and System Center Operations Manager (SCOM).

Expert Consulting and Support Services for Systems at Colocation Sites
There are several hundred enterprise-grade colocation centers in the and major metropolitan areas across the U.S., and Progent's Internet data center consulting professionals can improve your systemís redundancy and performance by helping you select a remote data center site that addresses the individual requirements of your company including geographic proximity, space, communications, budget, and extra additional features and services. Progentís colocation center IT services are designed for companies with hardware located at colo hosting facilities and in need of timely on-site service at the co-location site as well as remote support from Microsoft and Cisco Certified experts. Progent provides a selection of colo center consulting services including network architecture analysis, Windows and UNIX server integration and maintenance, tech support for server and telecommunications networking, design and deployment of zero-downtime systems, defining and deploying layered security defenses, firewall configuration and troubleshooting, designing load balancing solutions, and creating high-availability server and storage clustering configurations.

Cisco ASA Firewall and PIX Firewall and Firepower Services Consulting
The latest generation of Cisco ASA 5500-X Series of firewalls with Firepower Services offer substantially more performance than Cisco's legacy firewalls and have superseded the ASA 5500 and PIX 500 firewalls for new deployments. Progent's Cisco-premier CCIE network consultants can assist you to maintain your existing PIX or ASA 5500 firewalls and upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent's consultants offer remote and on-premises help with ASA 5500-X firewalls with Firepower Services and can assist your company to plan, integrate, tune, administer and debug firewall solutions built on Cisco ASA 5500-X firewalls with Firepower Services.

Unity Connection and Unity Express (CUE) Consulting
Cisco Unity Connection, a tightly integrated expansion of Unified Communications Manager, is a converged voice messaging system that promotes productive collaboration by offering a variety of alternatives for accessing voice messages within an environment that is simple to implement and administer. Unity Connection allows you to access and manage your voicemail from your email inbox, web browser, Cisco Jabber, a Cisco Unified IP Phone, a smartphone, or a tablet. Unity Express (CUE), offered in certain Cisco Integrated Services routers, provides cost-effective voicemail, unified messaging, IVR, and automated-attendant services for small to mid-size businesses and corporate satellite locations with as many as 500 users. Progent's Cisco-premier CCIE network consultants can provide Cisco Unity Connection and Unity Express (CUE) configuration and technical support services to ensure that your voice messaging deployment delivers maximum competitive advantage.

Mac Consulting
Progent's experts can provide Apple macOS and OS X clients a variety of services such as online Apple macOS and OS X desktop help, expertise with Mac applications, Office 365 Outlook for Mac and Exchange Server consulting, Mac security and connectivity consulting, integration between Apple macOS and OS X and Microsoft Windows environments, and individual training. For business networks built solely on Mac or for environments that utilize a combination of Apple macOS and OS X, Linux, and MS Windows-powered servers and workstations, Progent has the experience and knowledge to deal with the challenge of architecting, configuring, and maintaining an IT solution that is dependable, safe, fast, and supportive of your company's goals.

Cybersecurity Protection Services for Remote Workers
Progent can assist small and medium-size organizations to configure network security defense solutions and deliver mitigation expertise for work-from-home employees. For information about Progent's security protection services for telecommuters, refer to endpoint security defense expertise for an at-home workforce.

Contact a Progent Computer Consultant
To see how to get in touch with a Progent network support expert for online or onsite support, call 1-800-993-9400 or visit Online Computer Support.

An index of content::

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    Progent's certified ISA Server 2004 consultants have extensive experience with Internet Security and Acceleration Server developing Microsoft ISA Server-based security solutions for information systems with many offices, remote users, and mission-critical eCommerce applications. Progent's ISA Firewall consultants are available to assist your small business in planning and implementing a configuration of ISA Server 2000 or ISA 2004 Server that supports your information security requirements without adversely limiting your network productivity. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or other up-to-date editions of Internet Security and Acceleration Server.

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    Before Progentís MOM-based solution, system problems were handled reactively, once workers complained about them. With the help of proactive, automated alerts and trend reports created by MOM, Progent is now able to anticipate system problems before they grow to be critical enough to impact network availability. Because of Microsoft Operations Manager, Progent can resolve looming problems before customers suspect that the problems are there. Progent offers help for Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to offer small company IT systems enterprise-class availability, safety and productivity.

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    Progent provides national online technical support and consulting services for businesses that operate UNIX, Linux, or Sun Solaris networks or whose IT systems feature a mix of UNIX and Microsoft Windows products. Remote technical support provides maximum return for your IT budget by protecting client productivity and shortening the time billed for computer analysis and repair. Sophisticated remote support utilities and skilled service specialists and consultants allow Progent to handle most network issues without squandering time and expense by going to your location. In the vast majority of cases your IT issues can be remediated by telephone or through a combination of telephone help and online access. Progent can offer the services of Cisco certified CCIE infrastructure engineers and CISSP and ISSAP premier security specialists to assist you with the most challenging network issues.

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    Progent's certified failover clustering experts can help businesses to assess the benefits of deploying Microsoft Windows Server 2012 failover clustering technology to build a powerful fault-tolerant/disaster recovery strategy, help your organization to plan and deploy a Windows Server 2012 system, deliver online and on-premises consulting expertise and engineering support for failover clusters composed of physical servers or virtual ones, and help you to automate the management of failover clusters.

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    Progent's Cisco Meraki Wi-Fi AP experts offer online and onsite support to assist organizations of all sizes to plan, deploy, manage, expand or troubleshoot Wi-Fi networks that include Cisco Meraki APs. Progent can assist your business to configure and support Cisco's Meraki-based Wi-Fi networks for sites that can range from a teleworker's home or a branch office all the way to a campus or a nationwide enterprise. Progent can also help you to integrate additional Cisco technology such as Catalyst and Nexus switches, routers and firewalls to build a cohesive network infrastructure that delivers the same access, performance, security compliance, manageability and uptime for wired and Wi-Fi users irrespective of their mobility or device.

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    Progent provides customized online instruction for an array of desktop apps and operating systems including Microsoft Office Excel, Word, Access and Project plus Acrobat Writer, Adobe Photoshop, Crystal Reports, and Windows 10. Online training offers the advantages of traditional physical classroom seminars, such as instant communication between students and trainers, but avoids the costs of transportation and the hassle of attempting to synchronize the schedules of many students. Offered to single students or classes of any size, Progent's live online training permits the trainer to conduct the seminar from a remote facility and the clients can be spread throughout an office or across the country. Virtual education supports powerful learning tools like broadcast white boards, real-time questions, and shared desktops. Sessions can be short and personalized to specific subjects or extended in duration and wider in coverage.

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    Progent's Microsoft-certified consultants can provide remote or in-person expertise to help businesses of all sizes to plan, implement, administer, and repair a backup/restore solution based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent can assist you to upgrade from earlier releases of Data Protection Manager or from a different backup/recovery system, and Progent can integrate your Data Protection Manager implementation for on premises, cloud, or hybrid environments. Progent can provide occasional support for fixing particularly stubborn problems, or full project management services. Progent's consultants can also help you to design Data Protection Manager into a comprehensive disaster recovery plan.

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    Small to mid-sized companies can now get all the benefits of Operations Manager 2007 and also have fast access to Progentís Microsoft and Cisco certified IT support professionals. With Progent's affordably priced IT service programs, mid-size organizations can choose a simple co-sourcing package based on Microsoft System Center Operations Manager with server monitoring, reporting, Help Desk and online service or a complete round-the-clock outsourcing solution. Progent offers expertise in Microsoft Operations Manager 2007 to provide small and midsize business information systems enterprise-class availability, protection and performance.

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    ProSight LAN Watch is Progentís server and endpoint monitoring managed service that incorporates state-of-the-art remote monitoring and management techniques to help keep your network operating at peak levels by checking the health of vital devices that power your network environment. When ProSight LAN Watch uncovers a problem, an alarm is transmitted automatically to your designated IT management staff and your assigned Progent consultant so all looming problems can be addressed before they have a chance to disrupt productivity.

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    If your company does not require emergency online support but expects to require assistance with your network soon, you can conserve time and money and guarantee that the right IT skill will be ready when you want it by getting in touch with a Progent sales agent and registering as a customer. For details, call 800-993-9400 or email

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