For office networks located anywhere in the state ofArizona, Progent's Microsoft certified consultants can provide online assistance and remote troubleshooting to solve your computer system troubles fast and affordably. Progent has acquired enterprise-grade skills, sophisticated utilities, and support knowledge bases to identify and resolve network problems while avoiding the cost and delays associated with onsite service calls.

If yourArizonacompany is situated beyond the larger metro areas such asPhoenix, Tucson, Mesa, or Glendale, your local network systems support options may be limited in expertise, or not available during urgent situations. This can result in a office network that is unstable or causing productivity loss due to technical problems going unresolved for too long. Progent's group of seasoned network consultants average more than 10 years of real-world industry experience, in the trenches of network systems support, performing a broad variety of technical projects for a diverse range of customers. This means you obtain not just the technical competency needed for the job, but a professional with field proven methods for applying that expertise to deliver cost effective network solutions.

Remote Technical Support for Windows and Cisco-based Networking Environments
Progentís Technical Response Center provides expert online support for Windows and Cisco-based systems anywhere in the U.S. Progent's certified engineers have the knowledge and experience to assist you to troubleshoot and resolve difficult network problems quickly and affordably. The scope of information technology expertise represented by Progent's staff of consultants allows them to escalate even the most difficult issues to the right specialists as required. Whether you require occasional phone support and remote repair or continuing access to a Help Desk Call Center, Progent's experts can provide your organization with enterprise-level support without the cost and administrative hassle of running a big internal IT organization.

SQL Server 2017 Migration Consulting
Progent's Microsoft-certified SQL Server 2017 consultants can assist you to assess the business benefits of upgrading to SQL Server 2017 and can assist your organization to design and implement an efficient migration of your databases and applications to any deployment model including on-premises, cloud-hosted, or hybrid. Progent's SQL Server experts can provide online or on-premises support ranging from as-needed architecture assessment or troubleshooting to comprehensive project management and co-management to ensure your SQL Server 2017 project is successfully completed on schedule and on budget. Also, Progent's SQL Server 2019 integration consultants can help you to upgrade efficiently from Microsoft SQL Server 2017 to a more modern edition of SQL Server. To learn more, visit SQL Server 2017 integration consulting expertise.

Progent's Test Lab at the Herakles/Quality Technology Services Data Center
The Progent Test and Training Lab at the QTS Data Center in Sacramento can be used for piloting line-of-business applications, developing cost-effective system upgrade methodologies, assessing and optimizing performance, planning or verifying disaster recovery strategies, mitigating compatibility problems, and establishing training systems for new technologies. For Progent clients who lack adequate in-house resources to assemble proper pilot systems, the lab cuts capital outlay and technical risk while keeping critical IT initiatives on schedule.

Consulting and Troubleshooting Services for System Center 2012 Virtual Machine Manager
Progent's System Center 2012 Virtual Machine Manager (SCVMM 2012) consulting experts can assist businesses of all sizes to manage, optimize and debug your existing SCVMM 2012 deployment. Progent also offers SCVMM 2016 migration expertise to assist your organization to design and execute an efficient migration from SCVMM 2012 to Virtual Machine Manager 2016 so you can take advantage of stronger assurance features, high availability VMM storage fabric, and other enhancements. In addition, Progent can assist you to migrate to more modern versions of SCVMM including System Center 2019 VMM and System Center 2022 VMM.

Cisco VoIP Phone and IP Video Phone Integration and Troubleshooting
Progent's Cisco IP phone and video IP phone consultants can assist your business to configure, maintain, and debug Cisco VoIP phones, video IP phones and wireless IP phones. Progent can provide support for all models of Cisco's IP phones from discontinued VoIP products to the newest HD media phones. Progent's IP telephony experts can also assist you to integrate your IP phones with Cisco Unified CM, formerly named CallManager, or with Unified CM Express to build a an advanced IP-PBX ecosystem for unified messaging and collaboration. Progent can also assist you to configure Unified CM applications such as Unified Communications Manager IM and Presence Service with Jabber support, Unity Express for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for creating a highly automated customer contact solution. Progent can provide expertise with all aspects of Cisco IP Phone integration including designing dial plans, solving QoS, integrating SIP trunks and CUBE session border controllers, deploying ISR G2 routers with CUBE internetworking support, and creating UCS server clustering and Cisco Survivable Remote Site Telephony systems for survivability.

ProSight Data Protection Services ECHO Managed Backup
ProSight Data Protection Services ECHO from Progent offer small and mid-sized organizations an affordable and fully managed solution for reliable backup/disaster recovery. Available at a low monthly cost, ProSight Data Protection Services ECHO automates your backup processes and allows rapid recovery of critical files, applications and VMs that have become unavailable or corrupted due to hardware breakdowns, software glitches, disasters, human error, or malicious attacks such as ransomware. ProSight DPS can help you back up, recover and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to an on-promises device, or mirrored to both. Progent's cloud backup specialists can provide world-class expertise to set up ProSight Data Protection Services to be compliant with government and industry regulatory standards such as HIPPA, FIRPA, PCI and Safe Harbor and, when needed, can help you to restore your critical data. Find out about the complete ProSight family of low-cost outsourced network management services for small businesses.

Expertise for Network Service Firms
Progent's expertise for network service businesses enables you to use Progent's consulting engineers while retaining your own brand as a transparent extension of your network services staff. For details about Progent's consulting support for network service businesses, see Progent's consulting support for IT service businesses.

Palo Alto Networks Firewall Integration Services
Progent's Palo Alto Networks firewall experts can show you how to choose, configure, and manage Palo Alto Networks PA-Series firewalls to create a modern security solution that extends across your data center and cloud-based resources and protects all users anywhere with any device. To learn more, visit Progent's Palo Alto Networks PA-Series firewall integration consulting.

Cisco ASA Firewall and PIX Firewall and Firepower Services Expertise
The Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services deliver significantly more bang for the buck than Cisco's previous PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX 500 security appliances for all new installations. Progent's Cisco-premier CCIE network consultants can help you to maintain your legacy PIX or ASA 5500 security appliances and migrate to ASA 5500-X firewalls with Firepower Services. Progent's consultants can provide online and on-premises help with ASA 5500-X firewalls with Firepower Services and can help your business to plan, configure, tune, manage and debug firewall environments built around Cisco ASA 5500-X firewalls with Firepower Services.

Short-Term IT Staffing Services
Progent's temporary staff augmentation services allow you to respond to sudden increases in demand for IT professionals without incurring the costs and hassle that come with vetting and hiring experienced technical help and without adding to your full-time workforce. For details about Progent's temporary IT staffing services, refer to Progent's temporary IT staffing services.

Get in Touch with a Progent Computer Support Expert
To find out how to get in touch with a Progent network consultant for online or on-premises assistance, phone 1-800-993-9400 or go to Online Computer Support.



An index of content::

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    Global Information Assurance Certification was established in 1999 to certify the skill of network security experts. GIAC certifications are recognized by businesses and government organizations throughout the world including and the U.S. National Security Agency (NSA). Progent's GIAC-certified information assurance consultants can provide help with all of the network security disciplines addressed under GIAC accreditation including auditing infrastructure security mechanisms, security incident management and response, intrusion detection, web application security and security information and event management (SIEM) solutions.

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