For small business computer networks located in the state ofArizona, Progent's Microsoft and Cisco authorized professionals can deliver online assistance and troubleshooting to fix your network issues quickly and cost effectively. Progent has acquired world-class expertise, sophisticated utilities, and support knowledge bases to troubleshoot and resolve IT problems without the high cost and time delays associated with onsite technical service calls.
If yourArizonabusiness is located outside of the larger metro areas such asPhoenix, Tucson, Mesa, or Glendale, your nearby network support options may be limited in expertise, or not available during a crisis. This results in a network that is unusable or causing efficiency loss due to technical issues persisting for too long. Progentís team of field proven network professionals average more than ten years of real-world industry experience, in the trenches of IT support, performing a extensive range of technical projects for a extensive range of customers. This means you get not only the technical expertise needed for the job, but an expert with proven methods for applying those skills to deliver cost effective network solutions.
Integration Help for Office 365 Apps and Services
Office 365 is Microsoft's expanding suite of productivity apps and cloud services available on a subscription basis. Office 365 apps and cloud services are available in an array of subscription plans targeted at markets ranging from students and households to enterprises. Progent offers fast and affordable remote access to specialists with in-depth knowledge of Microsoft, Mac, Apple iOS, and Google Android platforms. Progent can assist your business to evaluate the wealth of subscription options offered with Office 365 and integrate your network with Office 365 so you derive maximum business value. Progent's Office 365 integration consultants support cross-vendor networks that include Windows, macOS, and Linux technology. Progent can also help your business to build and maintain hybrid ecosystems that seamlessly combine local and cloud resources.
Progent's Test and Design Lab at the Herakles/QTS Colocation Center
The Progent Test and Training Lab at the QTS Colocation Center in Sacramento can be used for piloting line-of-business applications, developing efficient migration procedures, evaluating and optimizing performance, planning or validating disaster recovery strategies, resolving compatibility problems, and establishing training systems for new technologies. For Progent customers who lack adequate in-house resources to configure proper pilot systems, the lab cuts capital costs and technical risk and helps keep critical network projects on schedule.
Cisco UC500 VoIP Systems Support and Migration Consultants
Progent's seasoned IP Voice experts can provide Cisco UC560 consulting services to help you to manage your legacy UC500 VoIP gateway or design and carry out a smooth upgrade to a current VoIP system.
Microsoft SQL Server 2012 Support Services
Progent offers the support of certified SQL Server 2012 engineers and experienced software programmers, DBAs, project management experts, Cisco-certified network engineers, business continuity planning specialists, and certified security consultants to help your business to maintain your Microsoft SQL Server 2012 solution and define a cost-effective and safe network infrastructure that lets you realize the full strategic benefit of Microsoft SQL Server 2012. Progent can also help you to migrate to SQL Server 2016 or transition to Microsoft SQL Server 2014 from SQL Server 2012.
Simple Sign-on and Pricing Model
Progent's easy by-the-minute billing model requires no complicated contracts, retainers or hidden fees. Many competitors have minimum charges or other extra fees that increase support costs. For remote support during regular working hours, you only pay for the actual time spent resolving your issue. If it only requires ten minutes to resolve your issue, then you are only billed for ten minutes. For regularly scheduled on-site service work booked more than twenty-four hours in advance, you are billed only for the time when a Progent consultant is actually on-site working on your problems. Just Progent's competitive per-minute rate. For emergency same-day onsite service calls, you might be charged for our expertís travel time, but never an increased emergency rate. Because Progent has a large pool of consultants located throughout the entire service territory, an available engineer is usually near to help. Progent can in addition offer on-premises technical support to most zip codes in the United States within 24 hours of receiving a support call. Progent's online support group has delivered help to small businesses in every state in the U.S (See Progent's nationwide testimonials.)
At-home Employees Consulting Services
Progent has two decades of background assisting small and medium-size companies to plan, install, tune, manage, and debug information networks that incorporate remote workers. For details about Progent's consulting expertise for remote workers, see at-home workers consulting services.
Hybrid Cloud Solutions Design and Deployment
Progent's hybrid cloud solutions consultants offer advanced remote support services to help companies of all sizes to connect their information networks with leading public cloud platforms including Microsoft Azure and Amazon Web Services. Progent can assist you to plan and manage cost-effective hybrid environments that can include Windows and Linux systems and apps in hybrid architectures that utilize on-premises resources as well as public clouds. To assist you to incorporate cloud services with networks, Progent offers a variety of cloud integration support services such as Office 365 integration with on-premises Exchange deployments and Microsoft Azure hybrid cloud planning and deployment services, Amazon Web Services cloud migration, and Amazon Web Marketing Service programming and debugging.
Windows 8.1 Management and Troubleshooting and Migration
Progent's certified Windows 8.1 consultants can deliver a variety of consulting services to assist organizations of any size to support, manage, and repair networks that include workstations, notebooks, tablets, or smartphones powered by Windows 8.1. Progent's consultants can also provide Windows 10 planning and migration support.
Consulting Expertise for Managing the Remote Endpoints of Your Telecommuters
Progent can assist small and medium-size organizations to implement centralized endpoint management and monitoring tools for maintaining devices operated by telecommuters. For details about how Progent can help your business to manage the endpoints of your teleworkers, go to consulting for managing the endpoints of your at-home workers.
ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Protection
Progent's ProSight Enhanced Security Protection services deliver ultra-affordable in-depth protection for physical servers and VMs, desktops, mobile devices, and Exchange email. ProSight ESP uses adaptive security and advanced machine learning for round-the-clock monitoring and reacting to cyber threats from all vectors. ProSight ESP delivers firewall protection, penetration alarms, endpoint management, and web filtering through cutting-edge technologies packaged within one agent accessible from a unified control. Progent's data protection and virtualization consultants can assist your business to design and configure a ProSight ESP environment that addresses your organization's unique needs and that helps you prove compliance with legal and industry information protection regulations. Progent will assist you specify and configure security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alarms that require urgent action. Progent can also help your company to set up and verify a backup and disaster recovery system like ProSight Data Protection Services (DPS) so you can get back in business quickly from a destructive security attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Microsoft Exchange email filtering.
Altaro VM Backup Solutions for Backup and Disaster Recovery
Altaro VM Backup software provides small and mid-size businesses a reliable and affordable solution for backing up and recovering Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be deployed in local, remote, distributed, and cloud-hosted environments and also enables low-cost cloud backup to Azure storage. Top features include state-of-the-art inline deduplication to cut backup storage needs, Continuous Data Protection with backup spacing as low as five minutes for reducing your Recovery Point Objective, military-grade encryption, item-level recovery options for specific files and emails, extensive support for Windows CSV and VMware vCenter for managing large-scale environments, and support for Volume Shadow Copy Service (VSS) to back up live VMs without downtime. Progent is a certified Altaro partner and can provide a wide range of services to help you to design, deploy, manage and troubleshoot a backup/restore solution powered by Altaro VM Backup. For details, visit Altaro VM Backup Consulting Services.
Progent's Integration Services for Amazon Marketplace Web Service
Amazon Marketplace Web Service is an integrated collection of APIs that enables Amazon sellers to streamline their business processes by automating key sales functions such as listings, orders, shipments, inbound and outbound fulfillment, and finances. By leveraging Amazon's vast online ecosystem and automating their sales, merchants can broaden their reach, lower their cost of sales, accelerate response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service consultants can work with your development staff and provide programming, workflow integration, project management support, and mentoring to help you shorten development time and get to market quickly.
CISSP-certified Cybersecurity Consultants
Progent's CISSP-premier cybersecurity experts can assist organizations of all sizes with any facet of information system security. Progent can help implement cost-effective cybersecurity solutions that guard a small business against modern malware attacks or Progent can plan, configure, and manage a comprehensive security environment for hybrid networks that support local, online, and mobile clients sharing network resources distributed over a mix of physical sites and public and private clouds.
Get in Touch with a Progent Computer Support Expert
To find out how to access a Progent computer consultant for remote or onsite assistance, phone 1-800-993-9400 or visit Online Computer Support.