For office computer networks located in the state of Arizona, Progent's Microsoft and Cisco qualified engineers can provide remote phone help and remote troubleshooting to solve your network problems fast and affordably. Progent has acquired top-notch expertise, sophisticated utilities, and support knowledge bases to identify and fix network problems without the expense and delays associated with onsite technical service visits.
If your Arizona organization is located outside of the larger metropolitan areas such as Phoenix, Tucson, Mesa, or Glendale, your local network systems support options may be limited in expertise, or not available during urgent situations. This can result in a network that is unusable or causing productivity loss due to technical problems going unresolved for too long. Progentís group of expert network consultants average more than 10 years of real-world computer industry experience, in the trenches of network support, performing a broad variety of technical projects for a varied range of customers. This means you obtain not only the technical expertise needed for the task, but a professional with field proven methods for applying those skills to provide cost effective network solutions.
Immediate Support for Urgent Issues
With Progentís urgent remote network support services, you can receive immediate assistance for issues that are causing lost productivity. Online help does away with the lengthy wait and increased cost required for on-site network help. For ordinary IT management work, Progentís off-site support engineers can perform the majority of jobs within a few minutes of receiving a request, rather than forcing your company to live with a problem for hours for on-site support to show up.
Desktop Support Services
Progent offers a wide array of affordable services to assist your company to install, configure, troubleshoot, and administer desktop PCs and laptops based on Windows, macOS and OS X, or various editions of Linux. Progent's desktop PC consulting services include Windows 10 migration consulting, Windows 8.1 consulting support, Windows 7 technical support, Microsoft Office and Office 365 integration, and 64-bit operating system upgrades.
Convenient Payment via Credit Card
Progent's convenient payment options for NetWare vSphere and vCloud Integration and Troubleshooting
Progent can provide the support of a certified VMware VCDX expert to help your organization plan, deploy, manage and repair VMware vSphere-based virtualization ecosystem for local datacenters, cloud environments, or hybrid deployments. Progent's VMware vSphere and vCloud consultants can provide world-class knowledge for installing and configuring VMware Site Recovery Manager (SRM) and VMware's NSX virtual network system for disaster recovery. Progent offers extensive understanding of VMware vCloud Director (vCD), VMware vRealize Automation (vRA), vRO and vCloud Suite tools for managing private and hybrid cloud environments that deliver maximum availability, data security, and disaster recovery.
Online Support for Windows Server 2008 R2
The complexity and versatility of Windows Server 2008 R2 calls for an information technology expert with hands-on experience and broad knowledge in designing and building cohesive end-to-end business information environments. The professional experience of Progent's certified Windows Server engineers, averaging over ten years of background supporting Microsoft-powered technology, helps insure your success in supporting and troubleshooting your Windows Server 2008 R2 environment. Progent's Microsoft-certified Windows Server 2012 R2 consultants can also assist you to assess the benefits of migrating from Windows Server 2008 to Windows Server 2012 R2 or later. If you are planning on building a hybrid network model that integrates on-premises resources with public cloud services like those offered by Microsoft Azure, Progent offers Windows Server 2016 hybrid solutions.
Microsoft Dynamics NAV Consulting
The latest version of MS Dynamics NAV ERP includes several new features including Personalized Role Centers, enhanced analytics and reporting capabilities, and advanced workflow management. Progent's Dynamics NAV ERP experts can provide software development, configuration and troubleshooting services to help your company to get the most from Microsoft Dynamics NAV. Progentís engineers can assist you to integrate Microsoft Dynamics NAV to additional services and programs. In addition, Progent can assist your organization to create and utilize data warehouses so you can enhance your understanding of your business, attract more customers, expand your marketing campaigns, and build productive alliances.
Cisco UC500 VoIP Systems Support and Migration Consultants
Progent's seasoned IP Voice specialists can provide Cisco UC560 consulting support to help you to manage your legacy UC500 VoIP gateway or design and implement a smooth upgrade to a modern IP telephony and voicemail solution.
Fortinet NGFW Firewall Experts
Fortinet next-generation firewalls are leaders in delivering best-in-class throughput for SSL inspection. Progent's Fortinet firewall consultants can help you to configure your Fortinet security appliances to safeguard your IT assets at the network edge, within the data center core, at branch locations, and at the cloud edge. To find out more, see Fortinet FortiGate firewall integration experts.
NetApp SAN Storage Solutions
Progent can provide enterprise clients online or onsite NetApp SAN consulting services for NetApp's entire family of SAN storage products including ONTAP data management, MetroCluster array-based clustering, FlexPod cloud infrastructure, SnapMirror data replication, SnapVauly incremental D2D backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore/vFiler for storage partitioning, OnCommand Reporting and Insight analytics, plus NetApp's FAS, AFF, V-Series and N-Series storage lines. Components of NetApp SAN technology supported by Progent include system dsign, hybrid-cloud deployment, virtualization, migrations, non-disruptive patching, system management, security and compliance, high availability, and remediation. Progent can provide Tier 3 support to help you to take care of problems with NetApp SAN storage environments quickly and affordably based on leading practices.
Response Time of Progent's Technical Response Center for Online IT Support
Progent's Technical Response Center (TRC) is dedicated to providing the best quality of remote computer support offered anywhere for both urgent and non-critical problems. For emergency issues that impact multiple workers, vital personnel, or a line-of-business application, the TRC is set up to respond in less than an hour. For non-critical issues, the TRC is committed to respond in less than two hours. Regardless of criticality, your ticket will be created quickly and accurately, You will receive an acknowledgement from the ticketing system, and the TRC will contact you regarding every corrected issue to confirm you are satisfied with the results and willing to close the ticket. Learn more details about Progent's TRC Customer Commitment.
Certified Expertise for Information Assurance and SIEM Solutions
Global Information Assurance Certification was founded in 1999 to validate the skill of IT security professionals. GIAC accreditations are recognized by companies and institutions throughout the world including and the U.S. National Security Agency (NSA). Progent's GIAC-certified information assurance specialists can provide support for all of the network security services addressed under GIAC certification such as evaluating infrastructure vulnerability, incident management and response, traffic analysis, web-based application security and security information and event management (SIEM) solutions for compliance with regulatory requirements for reporting events.
Progent's Customer Testimonials
Progent has provided remote or on-premises technical support assistance to organizations in every state in the U.S. Many of these customers have expressed their appreciation to Progent through testimonials to the excellence of Progent's support personnel. Check out Progent's customer testimonials to learn what people have said about the quality of Progent's IT services
WatchGuard Firewall Planning and Integration Consulting
Progent's WatchGuard experts can help you deploy WatchGuard Firepower Firewall/VPN security gateways that fit your network security requirements and budget. Progent can help you to manage legacy WatchGuard firewalls or upgrade to current WatchGuard Firebox firewall solutions. To learn more about Progent's consulting and support services for WatchGuard firewalls, see WatchGuard firewall configuration expertise.
Planning and Deployment Support for Skype for Business Server
Progent's Microsoft Skype for Business experts can provide remote and onsite consulting services for organizations of any size to assess the costs/benefits of migrating to Skype for Business from any release of Lync Server or Office Communications Server. Progent can help your business to design a local, cloud or mixed topology; integrate Skype for Business with Microsoft SQL Server,Exchange Server, SharePoint and Office; set up high-availability solutions; interface Skype for Business with your PSTN gateway; and interface with other collaboration systems such as Cisco Video Interop Server. Progent's certified network security experts can help you design and validate a security strategy for your Skype for Business deployment that is compliant with government and industry standards.
Talk to a Progent Computer Consultant
To learn how you can access a Progent computer consultant for remote or on-premises assistance in #(state), call 1-800-993-9400 or visit Remote Computer Help.