Small office networks located anywhere in Arkansas can now have instant phone-based contact with a Cisco qualified CCIE infrastructure specialist to assist with complex issues involving their computer network. Progent offers the services of the most extensive team of CCIE consultants available by phone of any nationwide support firm in the U.S. Rates are reasonable, billing is by the minute, sign-up is fast, and support is world class.

If your Arkansas company is beyond major urban areas including Little Rock, Fort Smith, or Fayetteville, help from authorized CCIE experts is often difficult to find when there's a crisis. This can cause a drop in revenue for your company. By utilizing Progent, you can get in touch with a Cisco CCIE engineer who can provide the help to keep your network operating.

What Makes Support from a Cisco-certified CCIE So Important?
A CCIE is a world-class networking expert who qualifies for this ultimate recognition by passing thorough testing supervised by Cisco. A CCIE can tackle even the most sophisticated issues associated with network integration, troubleshooting, and optimization. Progent’s CCIE-qualified professionals communicate freely with Cisco's internal staff in analyzing anomalies with IOS utilities and creating workarounds or obtaining software patches to fix problems. The vast majority of CCIEs are employed by large corporations or national Internet providers, and so their help is not easily accessible to the general public.

For small and midsize organizations in Arizona, Progent offers convenient, fast, and cost-effective remote access to Cisco authorized CCIE support professionals. Cisco Certified Internetwork Experts (CCIEs) are elite networking gurus who are awarded this prestigious classification only after strenuous testing by Cisco. CCIEs are able to handle the most complicated problems associated with network planning, integration, capacity, troubleshooting, and service. Progent’s CCIE experts work intimately with Cisco in-house staff in analyzing issues with Cisco's IOS software and developing workarounds or obtaining software updates to resolve anomalies. Progent can provide fast online response from a CCIE so you are able to get immediate assistance for tough network issues that are impacting business productivity but are outside the scope of your local network service providers. Progent's CCIE support experts can access your network via advanced online support tools to provide quick and affordable analysis and repair of critical network problems.

How Progent's Cisco Qualified CCIEs Offer Expertise with Cisco-Powered Networks in Arizona
Progent's CCIE network consultants offer world-class support for a wide array of Cisco solutions such as:

Cisco ASA 5500-X Next Generation Firewalls with Firepower and PIX 500 Security Appliances
The new ASA 5500-X Family Next-Generation Firewalls with Firepower Services deliver significantly more performance than Cisco's previous firewalls and have replaced the ASA 5500 and PIX security appliances for new installations. Following Cisco's acquisition of Sourcefire, the whole family of Cisco ASA 5500-X devices can be provisioned to support Firepower Services, based on Sourcefire's Snort technology, which is the market's most popular intrusion protection system. Firepower services provide powerful new capabilities such as advanced malware protection (AMP), URL filtering, dynamic threat analytics, and automation. Progent's Cisco-premier CCIE network consultants can help your company to maintain your existing PIX or Cisco ASA 5500 security appliances or upgrade to ASA 5500-X firewalls with Firepower Services. Progent's consultants offer online and on-premises help with ASA 5500-X firewalls with Firepower Services and can help your business to plan, integrate, optimize, administer and debug firewall solutions built on Cisco ASA 5500-X firewalls with Firepower Services. See more details about ASA Next Generation Firewalls with Firepower Services configuration and debugging support.

Cisco Routers
Progent's CCIE Premier engineers can help your company to design, setup, and maintain a converged network infrastructure that can simplify processes, lower costs, and accelerate ROI. By teaming Cisco routers with Catalyst switches support and Aironet APs deployment help or Cisco Meraki cloud-managed APs configuration support, Progent can dramatically increase the business value of your network infrastructure in Arizona. Progent can provide extensive phone-based support. To find out more concerning Progent's expertise in Cisco router technology, visit Cisco Routers Professional Expertise.

Aironet and Meraki 802.11ac Wireless Access Points and Wireless Network Controllers
Progent can provide the services of a Cisco-certified wireless networking consulting professional to assist your business to design, install, maintain and troubleshoot a converged wired and wireless infrastructure integrating a broad range of wireless products that offer the identical protection, expandability, and ease of management you expect from your wired network. Progent's Aironet Access Point experts, Meraki Wi-Fi AP consultants, and Cisco wireless controller experts can assist you to support legacy wireless products from Cisco or upgrade seamlessly to the latest 802.11ac-comaptible products. Progent can also help your IT team to perform advanced Cisco wireless IP phone integration with Cisco APs for mobile on-premises collaboration. Progent's CISM, CISSP, and ISSAP security professionals can advise you about how to design protection into your WLAN and your company's operations. Progent's disaster recovery consultants and business continuity consultants can assist you to deploy the high availability technology incorporated into Cisco's wireless and wired technologies so your converged network provides non-stop business value. Progent can provide affordable remote and on-premises wireless site surveys to assist you to plan and install a wireless network with customized AP clustering optimized for your specific office layout, building characteristics, and intended application.

Cisco VoIP Phone and IP Video Phone Solutions
Progent's Cisco IP phone and video IP phone consultants can help your business to integrate, maintain, and troubleshoot Cisco IP phones, video IP phones and wireless IP phones. Progent can provide support for all versions of Cisco's IP phones from discontinued Voice over IP devices to the newest HD media phones. Progent's IP telephony experts can also help your organization to integrate your VoIP phones and video IP phones with Unified CM, originally known as CallManager, or with Cisco Unified CM Express to create a state-of-the-art IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent's consultants can provide support with any facet of Cisco IP Phone integration including reviewing dial plans, solving IP phone registration issues, configuring SIP trunking, deploying ISR G2 routers with CUBE internetworking support, and creating Cisco UCS server failover and Cisco SRST solutions for survivability.

Cisco Unified Communications Manager (CUCM) and CallManager Collaboration
Cisco Unified Communications Manager (CUCM or Unified CM), originally branded CallManager, operates as the core of Cisco's communications and collaboration solution. Cisco Unified CM and Unified Communications Manager Express provide a borderless IP-PBX by integrating tightly with apps that include Cisco Unified Communications Manager IM and Presence Service with Jabber support, Unity Connection for voicemail, Cisco Unified Mobility for Single Number Reach (SNR), and Cisco Contact Center Express (Unified CCX or CCX) for building an advanced customer contact center. Progent's Cisco-certified CUCM and CallManager experts can assist with any aspect of CUCM support and debugging in areas that include integrating Cisco Voice over IP phones and video IP phones, reviewing dial plans, configuring SIP connections and PSTN calling, deploying Cisco ISR routers with CUBE support, designing UCS server failover systems for survivability, and integration with Microsoft Exchange Server.

Cisco Catalyst, Nexus and Meraki Switches
Progent's Cisco CCIE-certified network engineers offer world-class online and on-premises consulting for Cisco's Catalyst, Nexus and Meraki series of fixed and modular switches for environments that range from small or midsize companies and campus networks to giant data centers and ISPs. Progent can assist you to deploy Cisco's continually improving switch solutions to realize the throughput, scale, resilience, virtualization, security and manageability demanded by your business. For information about Progent's consulting and support services for Cisco's extensive portfolio of Catalyst switches, see Catalyst switch consulting and support. For information about Progent's consulting services for Cisco's Nexus family of switches, refer to Nexus switch consulting and troubleshooting services. To find out about Progent's support services for Meraki switches, refer to Cisco Meraki switches consulting services.

Cisco Security and VPN Solutions
Progent can provide a Cisco Certified Internetwork Expert (CCIE) or certified CCNP to help you to choose, deploy, and support Cisco security solutions. Progent's CISM and CISSP security specialists can advise you about how to build security into your company's operations in Arizona and Progent's GIAC-certified information assurance consultants can assist you to plan and operate Security information and Event Management (SIEM) solutions that enable you to comply with governmental requirements for timely security incident reporting. Progent can assist you to develop a written security strategy to define precise security policies, deploy monitoring and tracking utilities, create and implement a secure network infrastructure that incorporates products from diverse vendors, provide outgoing spam and virus filtering with content filtering for incoming and outgoing email, and advise you about procedures to optimize the protection of your network. Progent's security consulting is available to help you configure an firewall, set up secure remote connectivity to messaging and corporate information, and implement or troubleshoot Virtual Private Networks. To find out more about Progent's services for Cisco security and VPN products, visit Cisco VPN and Protection Consulting Support.

Cisco SIP Connectivity Solutions: SIP PSTN Trunks and CUBE Integration Expertise
Progent's Cisco-certified SIP infrastructure experts and CUBE integration experts can help you to design, integrate, manage, debug and enhance Cisco's SIP connectivity technology and Cisco's CUBE-connected IP PSTN trunks. Progent offers cost-effective remote or onsite support to help companies to move efficiently to a productive communications network that offers accelerated return on investment. Progent's certified Microsoft unified communications experts can help you to configure interfaces between Cisco's CUBE SBC and Microsoft's rich media platforms like Skype for Business or Lync for connectivity to a SIP PSTN trunk.

Cisco Network Management
Progent's Cisco-Certified network management consultants can help you to use Cisco's network management tools in combination with a selection of powerful third-party programs to develop a comprehensive management solution to keep your infrastructure functioning dependably, conserve expensive resources, guard your information, recover rapidly from equipment failure or malicious assaults, and allow you to expand or repurpose system hardware intelligently and economically as your Arizona business grows.

Progent can also help you to utilize network management tools to analyze and classify network data to enable traffic shaping, which permits you to program Cisco routers to impose different bandwidth constraints on certain types of activity according to the importance you assign. By storing and queuing data packets above your contracted rates, and by giving preference to business-critical processes, traffic shaping can keep Internet Service Provider overage charges from spiraling out of control and/or avoid gaps in productivity resulting from indiscriminate policing of your network bandwidth restrictions during periods of heavy use. To learn more about Progent's network management consulting expertise for Cisco environments, visit Network Management Consulting for Cisco Networks.

NetApp and Cisco Private Cloud Platform Consulting
FlexPod Datacenter is a service-oriented private cloud architecture developed and tested jointly by NetApp and Cisco to consolidate servers, network infrastructure and storage resources for hosting shared business applications and management software. To find out additional information about Progent's consulting support for NetApp and Cisco FlexPod cloud integration, refer to NetApp and Cisco FlexPod Private Cloud Platform Consulting Services.

How to Get in Touch with a Cisco CCIE Networking Professional Immediately
To learn how to contact a Cisco certified CCIE for remote help in Arizona, phone 1-800-993-9400 or visit Expert Online Network Help.

Online Support Services for Cisco Arkansas
Windows Server 2019 Outsourced IT Support
Online Troubleshooting for Cisco
Integration Consultant for Cisco
Cisco Technical Support Company in Louisville International Airport SDF
Jackson, Mississippi Redhat Engineer
Arkansas Remote Support Services for Cisco
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Debian Linux, Solaris, UNIX Professional Chicago North Side
Arkansas IT Consultants for Cisco
Cisco Online Help Arkansas
Arkansas Cisco Network Consultant
Remote Support Services for Cisco

An index of content::

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Small to mid-sized businesses can now enjoy all the advantages of System Center Operations Manager 2007 and in addition have quick access to Progent’s Microsoft Certified network support professionals. With Progent's economically priced network support programs, small and midsize businesses can choose a simple System Center Operations Manager 2007-based co-sourcing package with network monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive 24x7 outsourcing solution. Progent supports Operations Manager to provide small business information systems enterprise-class availability, security, and performance.

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Progent’s professionals offer expertise in a variety of disciplines related to mobile networking including system architecture, wireless data synchronization, wireless security, mobile email, Microsoft Windows Mobile, RIM Blackberry, and mobile software development. Progent's Microsoft and Cisco certified professionals can save your organization work and expense by applying their wireless background to help you select and integrate mobile connectivity technologies that make sense for your company. Progent can also tune your IT infrastructure so that mobile PDAs work more reliably.

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Progent has created special network security packages intended to provide larger institutions an independent and thorough security evaluation from a team of premier security engineers. All Progent's network security assessment bundles incorporate a suite of services including automated scans from inside and from beyond your network firewall, professional analysis of scanned data by certified security engineers, production of a paper explaining the findings, plus a live high-level executive summary and an extensive live outbrief for in-house IT engineers.

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For large businesses, Progent can leverage internal IT groups by providing world-class background in supporting critical Microsoft and Cisco products. Progent's certified experts can provide Enterprise Active Directory help, Exchange Server 2010 support, SharePoint expertise, and Microsoft SQL Server help. For the national or worldwide enterprise with branches, Progent can perform as a seamless local supplement of corporate IT management. Progent’s enterprise support services include company-wide security, online branch office support, system design, Sarbanes Oxley conformance, project management, and top-level service for multiple location office environments based on Enterprise Windows 2000. Progent can provide field consultants and technicians to assist with a campus relocation or office move, or a network designer to assist with setting up or utilizing an Internet Data Center or co-location site.

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Progent's pricing model is to charge for online support and on-premises visits by the minute. Consequently, you owe only for delivered support. Progent does not demand a higher rate for after-hours or priority support, and inside California or in regions where Progent offers on-site support, Progent does not charge for travel time except for emergency support where on-site work is less than four hours. Also, Progent imposes no startup fee and requires no retainer for support services delivered during normal working hours. Many service organizations impose substantial minimum fees or charge for every fifteen minutes or longer. Progent's small granularity does away with large invoices for quick repairs so you won't be tempted to permit less critical problems to fester.

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Cisco's security and remote access solutions for small to mid-size businesses represent a complete range of easy-to-administer protection hardware and software to help you protect your entire network infrastructure. Cisco's Virtual Private Network line includes routers, firewalls, and Virtual Private Network access concentrators. Progent's expert staff of consultants includes field-proven specialists with Cisco's Certified Internetwork Expert (CCIE) and CCNP certifications who can assist your company to evaluate Cisco VPN, Cisco RADIUS Security, and other Cisco security solutions that align best with your corporate objectives.

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SQL Server 2014 incorporates major enhancements in critical areas such as performance, uptime, compliance, and cloud readiness. Microsoft SQL Server 2014 is the first version of SQL Server that includes in-memory technology that works transparently with all workloads including Online Transaction Processing (OLTP), data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can provide cost-effective online and on-premises services that include system design, configuration, administration, remediation, and software development expertise to enable organizations of any size to achieve maximum business value from their SQL Server 2014 deployment.

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Progent's Linux consulting services provide small and mid-size businesses and developers help with managing and maintaining Linux computers that coexist with Microsoft-based networks. Progent can give your organization contact with Linux experts, support professionals premier by Microsoft and Cisco, and security specialists with CISA credentials. This broad array of expertise provides you with an easy single consulting firm to show you how to build and maintain a secure and robust cross-platform connectivity and communications solution that allows Linux and Microsoft coexistence by combining MS Windows with leading Linux platforms including RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLinuxOS, fedora, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware.

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For large businesses, Progent can supplement in-house IT staffs by providing extensive background in deploying key Microsoft and Cisco technologies. Progent's certified experts offer Enterprise Active Directory help, Exchange Server 2010 integration, SharePoint Server expertise, and Microsoft SQL Server consulting. For the national or worldwide businesses with branches, Progent can perform as a transparent nearby extension of corporate network management. Progent’s enterprise support services include corporate-wide security, remote branch office support, network architecture, Sarbanes Oxley compliance, project planning, and top-level support for multi-site office environments based on Enterprise Windows. Progent can provide field engineers and technicians to assist with a campus relocation or branch move, or a network architect to help with building or using an Internet Data Center or co-location site.

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Progent’s Technical Response Center provides nationwide extended hours remote troubleshooting for IT networks based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier support engineers offer after-hours telephone support and online secure network connection to troubleshoot and repair technical problems rapidly and economically. The scope of technical experience represented by Progent's staff of nationwide service engineers allows Progent to escalate even the toughest network issues to appropriate specialists as required. For critical problems, the Technical Response Center tries to respond to your request for support in less than one hour.

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Progent’s Microsoft certified consultants offer small and medium sized companies consulting services for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront TMG and ISA Servers contain an advanced application-layer aware firewall that can secure your IT network from attack by external and inside threats. Forefront Threat Management Gateway and ISA Server provide deep inspection of Internet protocols such as Hypertext Transfer Protocol, which enables these products to uncover many threats that can elude traditional firewalls. The integrated firewall and VPN structure of Forefront TMG and ISA Server permit stateful filtering and inspection of all VPN traffic. ISA Servers are the centerpiece of Microsoft's system security strategy, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security professionals can help you strengthen your IT security through experienced design and deployment of Forefront Threat Management Gateway and ISA Servers. Progent's Microsoft-certified engineers can assist your company to deploy Microsoft Forefront TMG 2010, manage and troubleshoot any version of ISA Server, or upgrade smoothly from ISA Server to Microsoft Forefront Threat Management Gateway.

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Remote continuous network monitoring, automated alarms, and periodic reports are vital to maintaining the proper operation of your IT system and eliminating unnecessary and expensive downtime. Remote Monitoring and Management technology has progressed so far that companies of any size can get a degree of network stability that was once reserved for enterprises. Progent offers several RMM options available as economical services created to help your company to identify and fix a most network problems before they can hurt your business.

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CIO Remote Support

Progent can supply small companies with an IT management expert who can function as a part-time Chief Information Officer. This part-time Chief Information Officer can provide long-term direction to help you deploy appropriate IT products to improve business operations so they align more closely with your business goals. Your company can develop and install a well thought out information technology strategy without absorbing the cost of a full-time Chief Information Officer.

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Exchange Server 2003 Online Technical Support
Microsoft Exchange 2003 Network Consulting

Progent's expert support team can show you how to define and deploy a smooth in-place Exchange Server 2003 upgrade strategy that minimizes productivity disruption, reduces long-term support requirements, and makes your Microsoft Exchange Server 2003 easy to manage. For complex multi-server or multi-site upgrades, Progent has the experience to finish your project rapidly and economically. Progent's Microsoft Exchange 2003 help, repair, and consulting offerings include assistance with the configuration of outside vendor enhancements of Exchange Server 2003 that are in keeping with your business goals.

MS Dynamics NAV ERP Support and Help Top Rated MS Dynamics NAV Applications Consultants

Mandrake Linux, Solaris, UNIX Outsourcing Gentoo Linux, Sun Solaris, UNIX Integration Support in Virginia Beach, Southside
Meraki Wi-Fi AP On-site Technical Support
Meraki 802.11ac AP Migration Network Consulting

Progent's Cisco Meraki wireless access point experts provide remote and on-premises support services to help businesses of all sizes to design, deploy, maintain, expand or troubleshoot Wi-Fi networks that utilize Cisco Meraki wireless access points. Progent can assist your business to set up and manage Meraki-based Wi-Fi infrastructure for sites that range from a telecommuter's home or a remote office to a large campus or a nationwide enterprise. Progent can also help you to configure additional Cisco products including Catalyst and Nexus switches, routers and firewalls to build a seamless ecosystem that delivers identical access, responsiveness, security compliance, manageability and availability for wired and Wi-Fi users irrespective of their mobility or device.

Metro Ethernet Consultant Nationwide Comcast Business Class Cable Internet Technology Professional

MiamiBeach, Florida Business Computer Server Companies Business Computer Server Companies for MiamiBeach, Florida
Consultant for Internet Service Provider Selection
Consulting Services for Metro Ethernet

Progent offers access to the affordable support of online Internet connectivity consultants to assist your organization to assess or update your Internet services so your Internet access solution aligns with your business needs. Support services available from Progent's engineers include evaluation of your existing bandwidth use, carrier and plan analysis and selection, network provisioning, and managing a seamless move to a new ISP and/or service arrangement. Provisioning can include enhancing current routers and deploying additional ones, implementing firewalls, and designing fault-tolerant BGP configurations.

Microsoft Exchange 2010 Upgrade Consult Consulting

Microsoft Experts Small Business IT Consultants Small Business Outsourcing IT

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Microsoft Certified Expert Technical Consultant for Windows 2003 Server
On-site Technical Support for Windows Server 2003

The sophistication and connectivity demands of Microsoft Windows Servers calls for a network consulting team with hands-on expertise and in-depth knowledge in planning and integrating cohesive, comprehensive business technology systems. The background of Progent's Microsoft-certified consultants, which averages more than 10 years working with Microsoft integration, ensures you success deploying Windows Server 2008 and Windows Server 2003 to align closely with your business goals. Progent’s consulting support can help you with planning, installing, administering, and supporting Windows Server solutions that maximize the business value of your computer network. Progent’s consultants can help you with Windows 2008 R2 Server, Windows 2003 Server, Windows 2000 Server, or Microsoft Windows NT Server as well as Windows 8, Windows 7, Windows XP, Vista and other desktop clients.

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Microsoft Video Conferencing Troubleshooting Cisco and Microsoft Certified Expert Online Support Services
Apple Final Cut Pro Class
Train for Apple Final Cut Pro

Progent's Mac experts can promote the creative aspect of Macintosh environments by providing help services and education in imaging, sound, and video. Progent's consultants can provide expertise in a range of Apple Mac programs such as Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific jobs such as scanning or digitizing audio or video or configuring an audio/video production studio.

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MobileMe Integration Macintosh Consultants
Online Support for Firepower Services
ASA and PIX Firewall Remote Technical Support

Progent’s experienced Cisco network security consultants offer expert PIX and ASA Firewall consulting support covering architecture, integration, and support of Cisco firewall and Cisco security technology. The PIX and ASA Series of Cisco firewall products delivers robust user and application policy enforcement, sophisticated attack protection, and safe access services. Ranging from compact, plug-and-play desktop devices for small and home businesses to modular enterprise-level products, Cisco PIX and ASA Firewalls provide advanced protection, high throughput, and high availability for network environments of any size. PIX Firewalls and ASA Firewalls are based on a hardened, specially designed platform, minimizing possible OS-specific security gaps.

Network Consultant in San Antonio Microsoft SharePoint Server 2010 Specialists San Antonio Texas
SharePoint 2016 PowerShell Support Services
SharePoint 2016 IT Services

Progent's Microsoft-certified consultants can provide economical remote and on-premises consulting expertise, application development, and debugging services for organizations of all sizes who want to upgrade to SharePoint 2016 or SharePoint Online from earlier releases of SharePoint.

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Consultant Services for Microsoft Excel for Mac
macOS and Windows Network Consultants

Microsoft Mac Office allows Apple Macintosh users to run the world's most popular office productivity applications. Progent's Apple-certified Mac consultants can show you how to set up Microsoft Office for Macintosh on a mixed-platform environment combining Apple OS X and Windows platforms so that Mac users can access the latest capabilities of Word, Excel, PowerPoint and Entourage in order to share data and system resources with co-workers who use Windows. Progent's consultants have experience with both Mac and Windows platforms and can provide service for environments that combine Apple Macintosh with Microsoft Windows systems with extensive resource sharing, or networks which intentionally limit collaboration between Apple Mac and Windows users.

Network Designers for Cisco SharePoint Server Technology Consulting

Network Solutions Microsoft Certified Small Business Computer Consulting Group for San Diego
Freelance Microsoft Consultant Job Opportunities
Computer Consulting From Home Job

If you are an information technology consultant with technical support experience, teaming with Progent and helping our clients will expand your abilities via collaboration with our staff of motivated, world-class consulting experts. Progent's commitment to offering IT consulting and technical support to small and midsize businesses will offer you the chance to consult in depth with business leaders and add significantly to the growth of dynamic companies. Also, Our virtual office network offers state-of-the-art tools for off-site service and wireless connectivity to help you to come up with fast solutions when you troubleshoot business-critical problems.

On-site Technical Support for Onsite Support On-site Support Specialists
Small Office Professional Services
Small Office Consulting Organization

Progent is a leading innovator in affordably providing world-class IT help to small businesses. Progent's success in addressing the network service requirements of the chronically underserviced small business sector is the combined outcome of major technical and operational breakthroughs that have removed much of the conventional expenses out of administering network support, injected unmatched professional expertise into the support mechanism, and significantly accelerated the repair process.

Ontario, CA Technology Consulting Ontario Networking Specialist

Orlando Install Orlando On-site Technical Support

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ProSight Data Backup and Restore Services Specialists Remote Data Backup and Restore Services Consultant Services
Technology Consulting Services for Network Support Help Desk
Microsoft Help Desk On-site Technical Support

The Contact Center support delivery structure adopted by Progent offers small and midsize organizations an effective alternative to dependence on freelance service individuals by offering extensive technical knowledge accessible to numerous support groups, optional round-the-clock availability of urgent assistance, fast escalation to top-level experts for handling the most difficult problems, service consistency and dependability, quick follow through enforced by veteran service administrators, a selection of convenient ways for requesting service tasks, and excellent process visibility enabled by ticket updates and accessible through a web portal.

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Consulting for Exchange 2013 Unified communications
Exchange 2013 Upgrade Professionals

Microsoft Exchange 2013 incorporates significant improvements to the capabilities of Microsoft Exchange Server 2010 and introduces powerful new features as well as a redesigned architecture. These improvements affect key IT areas such as manageability, availability, compliance, operational costs, teamwork, expandability, performance, compatibility, and the user experience. Progent's certified Exchange Server 2013 consulting professionals can assist your organization to evaluate the possible business benefits of upgrading to Exchange Server 2013, design an efficient test and deployment plan, and train your IT staff to maintain your Exchange Server 2013 environment. Progent also offers ongoing online consulting and support and management services for Microsoft Exchange 2013.

Remote Consulting for Microsoft SharePoint Server in Alexandria Crystal City Consulting for SharePoint Server 2013

Remote Support Services for UNIX Delaware Linux Consultants

Remote Troubleshooting for Exchange 2000 Server Upgrade Remote Microsoft Exchange 2000 Upgrade Integration
Microsoft Azure Storage Development Group
Microsoft Azure hybrid cloud solutions Consult

Progent can assist businesses of all sizes to migrate all or part of their network infrastructure to Microsoft Azure. This can simplify IT administration and lower hardware investments. Azure offers a wealth of cloud services and Progent can help you to evaluate the advantages and restrictions of various cloud computing architectures supported by Azure. Progent can show you how to administer cloud-based or hybrid cloud and on-premises applications and resources and ensure you sidestep the common errors small companies make when moving to the cloud. Progent can help you to configure cloud servers on Azure Virtual Machines, use VHD storage with Azure Storage, handle authentication with Azure Active Directory, and create backup-and-recovery services with Azure Backup. Progent can also assist you to configure firewalls and IPsec VPN connections and also to manage Apple iOS devices and Android handhelds.

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QTS Sacramento Internet Data Center Specialist
Services for QTS Sacramento Colocation Center

The QTS Colocation Center facility is located in the earthquake-neutral Natomas neighborhood of Sacramento, CA. If you are now utilizing the QTS data center as a colocation site or if your company is considering moving your primary or offsite backup system to the Herakles data center, Progent can provide a range of affordable consulting services that include data center migration, equipment installation and upgrades, infrastructure optimization, project management services, virtualization expertise, offsite monitoring, centralized system management, software programming, disaster recovery/business continuity solutions, security evaluation, and the use of Progent's Test Lab.

SQL 2014 Network Integration Scotts Valley CA Microsoft SQL 2014 Support Outsourcing

SQL Server Reporting Services Remote Troubleshooting SQL Server Reporting Services On-site Support
Cisco and Microsoft Professional for Onsite Support
24x7 Support Online Troubleshooting

For mid-size companies looking for IT consulting services, Progent offers a variety of options including on-site help, remote assistance, off-site Help Desk, 24x7 support with remote system monitoring, emergency staff augmentation, site relocation support, software programming, and expert consulting. For medium-size companies in California or other regions serviced by Progent's onsite consultants, Progent offers expert onsite support for solving technical issues quickly and affordably.

SRST Support and Integration UC540 Support and Setup

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Security Audit Services for Security in South Texas San Antonio South Texas San Antonio Security Protect
Professionals for Mandriva Linux
Redhat Linux Services

Progent's Linux consulting services provide small and mid-size businesses and developers help with administering and supporting Linux systems that coexist with Microsoft-powered technology. Progent can give your organization contact with Linux consultants, support professionals premier by Microsoft and Cisco, and security experts with CISM certification. This broad range of expertise provides you with an easy single consulting firm to show you how to create and maintain a protected and robust cross-platform connectivity and communications environment that supports Linux and Microsoft interoperability by combining MS Windows with major Linux platforms such as RedHat, SUSE, CentOS Linux, Ubuntu, PCLOS, fedora Linux, Gentoo Linux, Mandrake, Debian-GNU, and Slackware Linux.

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Android and Dynamics CRM integration Engineer
Android and SQL Server integration Support and Integration

Progent's veteran team of network consultants and application specialists have years of background delivering remote and onsite assistance for businesses of all sizes who want to incorporate Android phones into their information networks so that users can work together from anywhere. Progent has the breadth of skills to resolve technical problems that involve multiple manufacturers and that represent a combination of legacy and current technology. Progent offers affordable online expertise to help you with any aspect of planning, deploying, managing and troubleshooting your BYOD environment. Progent can deliver as-needed technical support to help you to handle especially stubborn IT issues, or Progent can provide comprehensive project management support to help you complete major IT initiatives on time and on budget. Progent can assist with local, cloud-based, or hybrid networks and can provide expertise with operating systems, applications, management utilities and network infrastructure. Progent also can provide specialized group or individual classes to show you how to manage and use Android phones to maximize their business value.

Security Protecting Firewall Security Audits

Security Services for CISSP Security Security Auditing in Hawaii
Upgrade for Office 365 Migratione
Excel Slicers Tech Services

Progent's certified Office and Office 365 consultants can help businesses to incorporate Microsoft Office desktop and Microsoft Office 365 apps including Office Excel, Office Word, PowerPoint, Outlook, Microsoft Access, Visio and Publisher into a cohesive productivity solution that provides quick ROI and enables improved business results. Progent can assist you to integrate Office or Office 365 apps with one another and with other core Microsoft platforms including SharePoint, Microsoft Exchange Server and Microsoft SQL Server deployed on-premises or hosted in the cloud. Progent's consultants can also help you to resolve compatibility problems with different releases of Microsoft Office desktop and can provide customized online instruction to individual users or groups.

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Support services for Cisco Support Consultants
UNIX Upgrade Help
Solaris-Windows Upgrade Consultant

Progent can help you to design and execute a smooth transition from a Solaris-powered IT system to a network based on MS Windows and capable of running Microsoft's popular office productivity software, commercial applications, and software development tools. Progent's Sun Solaris, Windows and Cisco consultants and application experts can assist you to preserve your information and reduce business discontinuity by designing an efficient transition strategy that protects your existing investments in Solaris software and infrastructure. UNIX-to-Windows migration consulting services offered by Progent include analysis of current environment, transition planning and testing, Microsoft Exchange migration support, data and application transition, and processor and storage migration and economization.

Systems Support for Bay Area California SF Recovery Services in California
Comprehensive Event Management Consultant Services
Network Consultant for System Center Operations Manager

Progent's Microsoft-certified consultants have over 10 years of background designing, implementing, optimizing and fixing SCOM environments and can provide companies of any size expert remote or onsite consulting support for SCOM 2012. Progent can assist your company to plan a topology for SCOM 2012 servers that delivers the responsiveness and availability required to watch over your IT resources effectively, whether your infrastructure are on-premises, in the cloud, or a mixed environment. Progent's SCOM consultants can also assist you to import and set up SCOM 2012 management packs based on industry best practices for tracking network fabric and Microsoft and 3rd-party apps and services. In addition, Progent can provide responsive online or on-premises troubleshooting to help you to fix serious issues detected by Microsoft SCOM 2012.

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Ubuntu Linux, Sun Solaris, UNIX Consulting Slackware Linux, Solaris, UNIX Support Outsourcing Minneapolis, MN
CCIE Certified PIX Firewall Migration IT Services
Online Technical Support for Cisco Firewalls

Cisco's PIX 500 firewalls have been discontinued and Cisco might not offer support these devices. Progent still offers consulting assistance for Cisco's PIX 500 Series firewalls to help you with maintenance and Progent can also help you assess if you should adopt next generation firewall products from Cisco. Progent's Cisco-certified specialists can help you plan and carry out a smooth upgrade to Cisco ASA 5500-X Series firewalls based on industry best practices.

Wilmington Delaware Information Technology Outsourcing Group Network Engineers for Wilmington, Delaware
MCSE Expert Certified Computer Consultancy Group for Consultant Hourly Rate
Value Pricing Online Support Services

Progent's pricing model is to charge for phone support and on-premises visits per minute. As a result, you are charged only for received services. Progent does not impose a higher rate for after-hours or emergency support, and inside California or in regions where Progent offers in-person support, Progent does not bill for travel except for emergency support where on-site time is less than 4 hours. Also, Progent applies no initialization charge and requires no retainer for services provided during normal business hours. Many support organizations impose substantial minimum fees or charge for every quarter hour or longer. Progent's small granularity avoids big bills for quick fixes so you won't be tempted to permit simple problems to fester.

Windows 8.1 Help Desk Configuration Online Technical Support for Windows 8.1 Backup and Restore

Windows Server 2012 R2 Setup Consultancy Services Windows Server 2012 Network Design and Consulting

Windows Server 2019 Service Providers Design Consultant for Windows 2019 Server Petaluma California

Windows Server 2019 and SCVMM Engineer Windows 2019 Hyper-V Remote Technical Support