For business network systems located within the state of Arkansas, Progent's Microsoft certified technical team members can provide remote phone assistance and remote troubleshooting to fix your network systems issues quickly and cost effectively. Progent has developed enterprise-grade expertise, sophisticated utilities, and support databases to troubleshoot and resolve computer network problems while avoiding the expense and time delays normally associated with onsite technical service dispatches.

If your Arkansas organization is situated outside of the larger urban areas such as Little Rock, Fort Smith, or Fayetteville, your local computer support choices may be limited in technical capability, or unavailable during urgent situations. This can result in a computer network that is unpredictable or causing efficiency loss due to technical problems going unresolved for too long. Progent’s team of network engineers average more than twelve years of real-world computer industry experience, in the trenches of network support, performing a wide variety of technical projects for a diverse range of customers. This means you get not only the technical know how needed for the job, but an expert with demonstrated methods for applying that expertise to deliver affordable network solutions.

Configuration Manager 2016 Cloud Integration
System Center Configuration Manager 2016 automates software deployment across multiple sites, simplifies security and compliance settings control, keeps track of network resources, protects against corporate data leakage, provides network health monitoring, enables safe end-user self service, and offers a common point of control for managing mixed-operating system ecosystems running on-premises, cloud, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Azure cloud experts can help you with any aspect of designing, installing, operating and repairing a System Center 2016 Configuration Manager solution for on-premises, cloud-based, or hybrid environments.

CRISC-certified Risk Management Consultants
The CRISC program was initiated by ISACA in 2010 to verify a consultant's ability to design, deploy, and support IS control mechanisms to reduce risk. Progent offers the expertise of a CRISC-certified risk management expert to help your company to develop and carry out a risk management plan based on industry best practices identified by CRISC and geared to align with your company's risk appetite, business objectives, and IT budget.

Progent's Consulting Services for SQL Server 2016
Microsoft SQL Server 2016 offers significant enhancements in performance, scale, security, uptime, BOYD integration, plus integrated analytics and reporting. Innovations include PolyBase for handling structured and unstructured databases in one appliance for big data applications, Jason integration, Dynamic Data Masking, Mobile Report Publisher, and centralized management of on-premises and cloud-based operations and services. Progent's Microsoft-certified SQL Server 2016 consultants can provide online and on-premises expertise to assist organizations of all sizes to plan, deploy, administer or troubleshoot any edition of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with other key Microsoft platforms such as Windows Server, Exchange Server 2016, SharePoint Server, Dynamics GP, Skype for Business, and System Center Operations Manager.

ProSight Network Audits for Evaluating Network Health
Prosight Network Audits are a fast and low-cost alternative for small and mid-size organizations to get an objective assessment of the overall health of their information system. Based on some of the top remote monitoring and management (RMM) platforms available, and supervised by Progent's certified group of IT professionals, ProSight Network Audits show you how well the deployment of your essential infrastructure devices adhere to best practices. The Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and deliver instant ROI such as a more manageable and more secure Active Directory environment. Both options also provide the ongoing benefits of cutting-edge remote network monitoring and management technology. These benefits can include lower-cost network management, improved compliance with information security regulations, more efficient utilization of network assets, faster troubleshooting, more dependable backup and recovery, and less downtime. For more information about ProSight Network Health Checks and to view sample reports, visit ProSight Network Audits.

Progent is a Microsoft-certified Partner
Since Progent is a Certified Partner for Microsoft, every Progent engineer has access to the technology and educational resources required to provide the best IT support possible. Progent's network outsourcing, Call Center, Office 365 deployment support, and application programming services permit small business customers to take advantage of the wide array of knowledge associated with the IT departments of big organizations without the high expense and hassle of maintaining a large in-house IT staff.

Microsoft Dynamics NAV Consulting
The updated edition of Microsoft Dynamics NAV offers several innovations such as tailored Role Centers, enhanced business analytics and reporting options, and advanced workflow management. Progent's Dynamics NAV consulting experts can provide custom programming, integration and troubleshooting support to help your company to benefit from MS Dynamics NAV. Progent’s consultants can show you how to integrate MS Dynamics NAV ERP software to other systems and programs. In addition, Progent can help you to design and utilize data warehouses so you can enhance your understanding of your operations, attract additional customers, expand your sales strategies, and build successful alliances.

Online Support for Microsoft and Cisco-based Network Environments
Progent’s Technical Response Center offers expert online support for Microsoft and Cisco-based systems anywhere in the United States. Progent's certified professionals have the knowledge and experience to assist you to troubleshoot and resolve complex network problems rapidly and affordably. The scope of technical expertise offered by Progent's team of consultants allows them to escalate even the most difficult problems to appropriate subject matter experts as required. Whether you need occasional phone support and online troubleshooting or continuing availability of a Helpdesk Technical Response Center, Progent's consultants can provide your organization with enterprise-level expertise without the high cost and administrative overhead of running a large internal support organization.

Hybrid Cloud Solutions Design and Integration
Progent's hybrid cloud solutions consultants can provide expert online consulting services to assist companies of all sizes to integrate their networks with popular public cloud platforms such as Microsoft Azure and Amazon AWS. Progent can help your it team to plan and manage cost-effective hybrid ecosystems that can include Windows and Linux systems and applications in hybrid network models that seamlessly combine physical resources along with public clouds. To assist you to integrate cloud services with networks, Progent offers a variety of cloud integration services that include Office 365 Exchange Online integration with on-premises Exchange and Azure hybrid cloud design and integration consulting, Amazon Web Services cloud integration support, and Amazon Web Marketing Service (WMS) programming and debugging.

Microsoft SharePoint Support
Progent's Microsoft-certified SharePoint Server 2013 developers, SharePoint Server 2010 engineers and SharePoint 2007 consultants can show you how to rationalize the business case for deploying the latest release of Microsoft SharePoint, consult with you on the most appropriate version of Microsoft SharePoint Server for your circumstances, offer configuration and integration services, assist you to install Microsoft SQL Server as a back-end database, optimize your network infrastructure, integrate your off-the-shelf and customized application software to operate with SharePoint, develop a company-wide security plan that incorporates portal technology, and deliver troubleshooting and Contact Center services.

System Center 2016 Consultants
Microsoft System Center 2016 delivers major enhancements for managing hybrid cloud environments by offering comprehensive integration with Windows Server 2016 servers, Windows 10; seamless integration of heterogeneous networks that include various Linux distributions, Hyper-V and VMware vSphere; and expanded cloud support such as closer integration with Microsoft Intune for iPhone and Android smartphone management plus built-in integration with Microsoft Operations Management Suite for cloud-based analytics and reporting. Progent's System Center 2016 consulting experts can provide advanced remote and on-premises support for all elements of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can assist your business to plan and install a new implementation of Microsoft System Center 2016, extend or optimize an existing one, migrate efficiently from a prior release of System Center, or troubleshoot your System Center solution.

After-hours Online Support
Progent's low-priced extended hours online support program offers clients 24x7 availability of remote support from Progent's TRC. Support services offered beyond normal work hours include fixing issues with Microsoft-based servers, MS Windows desktop support, help with Microsoft Office programs, system backup and recovery, and fundamental routing and switching help for Cisco technology.

Cisco IOS software Update Support
If you incorporates Cisco routers, you may be using an outdated version of Cisco IOS, the operating system powering almost all Cisco router as well as the latest Cisco switches. Cisco frequently publishes updates to IOS in order to correct problems, plug security weaknesses, or add functionality. However, updating Cisco IOS or other Cisco operating systems can be tricky, depending on your Cisco equipment and your network infrastructure. As an example, there could be limitations of internal Flash storage that could cause a new OS release to execute improperly. Progent's Cisco CCIE consultants can provide a broad selection of support services related to upgrading Cisco IOS or any Cisco OS like IOS EX, CallManager or Unified Communications Manager (CUCM). Progent can run audits of your router software, propose appropriate upgrades, prepare Cisco devices, transfer software images/, configure and verify your update, tune performance, resolve issues, and train your IT managers how to get the benefits of all important new functions.

Windows Server 2016 Hyper-V Hybrid Cloud/On-premises Solutions
Hyper-V 2016 utilizes core technologies first designed for and proven on Azure, one of the world's largest public clouds. This pedigree dramatically improves the suitability of the Windows Server platform to support private cloud as well as hybrid cloud/on-premises environments by enhancing security, availability, expandability, manageability, dependability and recoverability. Progent’s Microsoft-certified Windows Server 2016 Hyper-V specialists can assist you to assess the advantages of Hyper-V 2016 for your organization, set up test environments to verify the ability of Hyper-V 2016 to support your critical workloads, plan a cost-effective network topology for a cloud-centric or hybrid installation, develop and execute a non-disruptive upgrade strategy, train your IT administration and support personnel, and provide ongoing consulting and troubleshooting services to make sure that your Hyper-V 2016 solution delivers the highest possible business benefit.

Get in Touch with a Progent Computer Support Expert
To learn how you can contact a Progent network consultant for online or on-premises assistance in , call 1-800-993-9400 or visit Online Computer Support.