Arkansas Computer Network Consultant

ProSight Network Audits for Assessing Network Infrastructure Health
Progent's ProSight Network Audits are a fast and low-cost alternative for small and medium-size organizations to get an objective assessment of the health of their information system. Based on some of the leading remote monitoring and management tools available, and supervised by Progent's certified team of IT professionals, ProSight Network Audits help you see how well the deployment of your essential infrastructure devices adhere to best practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and deliver immediate ROI such as a cleaner and more secure AD implementation. Both options also provide the ongoing benefits of advanced remote network monitoring and management (RMM) technology. These benefits can include easier network management, better compliance with information security regulations, more efficient utilization of IT assets, faster troubleshooting, more reliable backup and restore, and higher availability. To learn more about ProSight Network Audits and to view sample reports, go to ProSight Network Audits.

SharePoint 2013 Consulting Support
Progent has been providing SharePoint support since the first SharePoint product was released. Progent's SharePoint Server 2013 consultants can assist your company to manage your current SharePoint environment or move up to a modern on-prem release of SharePoint or to SharePoint Online for a cloud-based or hybrid configuration. For more information on upgrading, refer to SharePoint Server 2019 upgrade consulting.

Duo MFA two-factor Authentication Services
Progent's Duo authentication service plans incorporate Cisco's Duo technology to protect against password theft through the use of two-factor authentication. Duo supports single-tap identity confirmation on Apple iOS, Google Android, and other out-of-band devices. With Duo 2FA, whenever you log into a secured online account and enter your password you are requested to confirm who you are via a unit that only you have and that is accessed using a separate network channel. A broad range of out-of-band devices can be utilized as this added form of ID validation including a smartphone or wearable, a hardware token, a landline phone, etc. You can designate several validation devices. To learn more about ProSight Duo two-factor identity validation services, go to Duo MFA two-factor authentication (2FA) services.

Best Practices Followed by Seasoned Engineers
Many organizations located away from areas with ample network consultants resort to poorly trained or unseasoned local consultants for vital computer network support. This can produce a system that is unstable or inefficient. Progent’s team of Microsoft and Cisco certified engineers average more than ten years of real-world industry background, in the trenches of network support, performing an extensive array of technical tasks for a broad mix of customers. This means that with Progent you get not only expert technical skills, but an engineer who follows computer industry best practices in applying those skills to resolve actual information system issues efficiently and in a consistent fashion.

At-home Workers Integration Services
Progent has two decades of experience helping small and mid-size companies to design, implement, tune, administer, and debug computer networks that incorporate a remote workforce. For details about Progent's consulting services for an at-home workforce, refer to remote workforce expertise.

Configuration Manager 2016 Cloud Integration
Configuration Manager 2016 automates software provisioning across multiple sites, streamlines security and compliance settings management, keeps track of network resources, protects against corporate data leakage, performs health monitoring, allows safe end-user self service, and delivers a single control mechanism for managing mixed-OS ecosystems running on-premises, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified SCCM 2016 consultants and Microsoft Azure cloud experts can help you with any aspect of planning, implementing, operating and repairing a SCCM 2016 solution for local, cloud, or hybrid networks.

Google Android Smartphone and Tablet Integration
Progent's Android smartphone and tablet integration consulting have years of background providing online and on-premises support for organizations of all sizes who want to incorporate Android phones and tablets into their IT networks so that mobile clients can be productive from anywhere. Progent has the breadth of skills to resolve network issues that span numerous manufacturers and that represent a combination of older and current technology. Progent provides cost-effective remote consulting to assist you with any aspect of planning, deploying, managing and maintaining your BYOD environment. Progent can provide as-needed technical support to assist you to handle especially stubborn IT issues, or Progent can provide outsourced or co-sourced project management support to ensure that you finish strategic network projects on schedule and within budget. Progent can help with local, cloud-based, or hybrid networks and offers support for operating systems, applications, management tools and hardware infrastructure. Progent also can provide customized group or individual classes to help you manage and use Android phones and tablets securely and productively.

System Center Data Protection Manager (SCDPM) Support
System Center 2016 Data Protection Manager provides small and medium-size businesses near-continuous backup and simplified recovery functions for Microsoft-based environment. Data Protection Manager 2016 offers application-aware backup for critical platforms like SQL Server, Exchange Server and SharePoint Server, backs up Windows and Linux virtual machines, supports VMs running on Windows Hyper-V as well as VMware, and integrates seamlessly with Azure for convenient cloud-based backup and recovery. Progent's Microsoft-certified System Center 2016 Data Protection Manager consultants can assist you to design, implement, manage, and repair an enterprise-wide backup/recovery system powered by SCDPM 2016. Progent can help you to upgrade from an older release of Data Protection Manager or from an outdated system, and Progent can tune your SCDPM 2016 ecosystem for on premises, hosted, cloud or hybrid deployments. Progent offers remote or onsite support and can provide as-needed guidance to resolve technical bottlenecks or deliver comprehensive project management or co-management support to help you finish your SCDPM 2016 deployment on time and within your budget.

Unity Connection and Unity Express (CUE) Configuration and Support
Cisco Unity Connection, a seamless extension of Unified Communications Manager (CUCM), is a converged voice messaging platform that facilitates productive collaboration by offering flexible set of alternatives for accessing voice messages within a framework that is simple to deploy and manage. Unity Connection allows you to read and manage voicemail messages from your email inbox, browser, Cisco Jabber messaging integration platform, a Cisco Unified VoIP Phone, a smartphone, or an iPad or tablet. Unity Express (CUE), available in certain Cisco Integrated Services routers, provides affordable voicemail, unified messaging, interactive voice response (IVR), and automated-attendant functions for small to mid-size businesses and enterprise satellite offices with as many as 500 workers. Progent's Cisco-certified CCIE network consulting experts offer Unity Connection and Unity Express (CUE) configuration and troubleshooting services to ensure that your CUE solution continues to deliver the highest possible business advantage.

Altaro VM Backup Solutions for Backup and Disaster Recovery
Altaro VM Backup from Hornetsecurity offers small and mid-size organizations a reliable and affordable platform for backing up and restoring Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be used for local, offsite, multi-site, and cloud architectures and also enables low-cost backup to Azure storage. Altaro VM Backup defends against ransomware attacks by leveraging Immutable Cloud Storage. This creates tamper-proof data that cannot be erased or modified by anyone including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and offers a wide range of remote or on-premises consulting services to assist you to design, install, manage and debug a comprehensive backup/restore solution powered by Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent offers a fully managed backup/restore service powered by on Altaro VM Backup. To learn more, visit Altaro VM Backup certified consultants.

Online Help Desk Services for Small Organizations
Progent's Standard Help Desk Services provide a complete solution that manages all aspects of remote Level 1 desktop support from service requests through trouble ticket generation, assigning accountability, screen sharing, progress tracking, problem resolution, and and metrics. Intended for small businesses with few if any dedicated supprt technicians for desktop issues, Progent's Standard Help Desk Services offer remote support at a significant savings from Progent's regular Level 1 desktop service rates. Progent can also provide fast on-demand escalation to subject matter consultants to handle complex problems. For more information, refer to Progent’s online desktop Call Center services for small businesses.

Cisco WiFi Controller Integration and Support Consultants
Cisco's Catalyst line of Wi-Fi controllers streamline the management of wireless networks by unifying the provisioning and management of wireless APs, optimizing Wi-Fi performance by limiting the effect of RF congestion, enhancing wireless uptime with rapid auto-failover, and hardening security by identifying threats and analyzing network traffic according to user class and locale. Progent can assist your business to configure Cisco wireless LAN controllers to manage Wi-Fi networks of any size. Progent can help you to administer and debug your current Cisco Wi-Fi environment or carry out an efficient upgrade to Cisco's modern wireless controller solutions. For more information, see Cisco Catalyst wireless controller consulting and support services.

Get in Touch with a Progent Computer Consultant
To learn how to get in touch with a Progent computer consultant for remote or onsite support, phone 1-800-993-9400 or go to Remote Computer Help.