For office computer networks located throughout the state of Arkansas, Progent's Microsoft authorized technical experts can deliver remote phone support and troubleshooting to repair your network troubles quickly and affordably. Progent has acquired enterprise-grade expertise, software utilities, and support knowledge bases to diagnose and fix network problems without the cost and delays associated with on-site technical service visits.

If your Arkansas organization is situated outside of the larger urban areas such as Little Rock, Fort Smith, or Fayetteville, your local network systems support options may be limited in technical expertise, or not available during an emergency. This results in a network environment that is unstable or causing productivity loss due to technical problems going unresolved for too long. Progent’s group of expert network professionals average more than ten years of real-world computer industry experience, in the trenches of IT support, performing a large range of technical projects for a varied range of customers. This means you get not just the technical skills needed for the job, but a consultant with field proven methods for applying those skills to assist with excellent network solutions.

Full Range of Security Assistance
Progent's , CISSP, CISM, and ISSAP certified security consultants can help you to perform comprehensive security assessments, restore operations rapidly from virus and worm attacks, set up firewalls, set up secure techniques for off-site and mobile connectivity, install spam and virus filtering and email encryption, and craft a corporate-wide security strategy based on 24x7 automated network monitoring. Progent's ProSight suite of remote security monitoring and management services includes ProSight Active Security Monitoring for behavior-based threat detection and ProSight Enhanced Security Protection (ESP) for centralized endpoint security.

Microsoft Desktop Virtualization Consulting
Microsoft's virtual desktop technologies reduce the work needed for IT administrators to deploy applications so that they are standardized throughout an entire user base, offer the ability to control rights to business information, and enable quick installation of new or updated desktops. With Windows Server 2016, the Terminal Services tool has been enhanced and named Remote Desktop Services. Microsoft's new Virtual Desktop Infrastructure behind RDS simplifies client connectivity, enhances performance, strengthens data security, centralizes administration, and offers a nearly transparent client experience. Progent's desktop virtualization consultants can help you to evaluate the business benefits of Microsoft's desktop virtualization technologies, set up pilot and production environments, optimize your system architecture to accommodate virtual clients efficiently, evaluate and remediate security problems, and train your IT administrators to utilize industry best practices to achieve a fast ROI from desktop virtualization.

Integration Expertise for Office 365 Applications and Services
Office 365 is Microsoft's extensive suite of productivity apps and cloud-hosted services offered on a monthly or annual subscription basis. Office 365 apps and cloud services are offered in a variety of subscription plans targeted at markets ranging from individuals and households to global enterprises. Progent can provide fast and affordable online access to specialists with in-depth knowledge of Microsoft, Mac, Apple iOS, and Android platforms. Progent can help you to understand the many subscription plans offered with Office 365 and integrate your network with Office 365 in a way that delivers maximum business value. Progent's Office 365 integration consultants offer expertise with cross-vendor environments that incorporate Windows, macOS, and Linux technology. Progent can also help your business to build and maintain hybrid solutions that transparently integrate local and cloud-based products and services.

Cisco Unified CM and Unified CM Express Planning, Deployment and Troubleshooting
Cisco Unified Communications Manager (CUCM), originally known as CallManager, operates as the center of Cisco's communications and collaboration portfolio. Cisco Unified Communications Manager and Cisco Unified Communications Manager Express (CME) offer a borderless IP-PBX by integrating closely with unified messaging applications that include Cisco Unified Communications Manager IM and Presence Service, Unity Express for voicemail management, Cisco Unified Mobility for Single Number Reach, and Cisco Unified Contact Center Enterprise for building an advanced customer contact solution. Progent's Cisco-certified Cisco Unified CM experts can assist with any facet of Unified CM support and debugging in areas that include integrating Cisco Voice over IP phones and video phones, designing dial plans, configuring SIP trunks and CUBE internetworking, installing ISR G2 routers with CUBE support, designing UCS server failover solutions for survivability, and integration with Exchange Server.

ProSight Active Security Monitoring (ASM) Endpoint Protection and Ransomware Recovery
The ProSight Active Security Monitoring endpoint protection service incorporates next generation behavior analysis technology to guard endpoints and physical and virtual servers against new malware attacks such as ransomware and file-less exploits, which easily evade traditional signature-based anti-virus products. ProSight Active Security Monitoring safeguards local and cloud resources and provides a unified platform to automate the entire threat progression including protection, detection, containment, cleanup, and forensics. Key capabilities include one-click rollback using Windows VSS and automatic system-wide immunization against new attacks. Find out about the complete ProSight line of low-cost network monitoring and management services for small and medium-size businesses.

ProSight LAN Watch Server and Desktop Monitoring Service
ProSight LAN Watch is Progent’s server and desktop remote monitoring managed service that incorporates advanced remote monitoring and management techniques to help keep your IT system operating at peak levels by checking the state of vital computers that power your information system. When ProSight LAN Watch detects an issue, an alert is transmitted automatically to your specified IT personnel and your Progent consultant so any looming problems can be addressed before they can disrupt your network. Find out about Progent's complete ProSight series of affordable network monitoring and management services for small businesses.

Advanced Server Monitoring with Microsoft System Center Operations Manager Operations Manager
Progent offers a variety of Network Support Bundles based on the proactive problem solving capabilities of System Center Operations Manager, a next-generation server management software platform that monitors the availability, speed and security of your IT system and detects anomalies before they can bring down your system. To give you additional insight concerning the performance and robustness of your network infrastructure, Progent can help you deploy and operate leading network monitoring tools based on Linux.

VMware NSX Network Virtualization
VMware's NSX virtual network technology allows you to create entire networks in software. NSX allows virtual networks to be deployed instantly and administered with a high level of automation regardless of the physical components making up the basic network infrastructure. VMware Site Recovery Manager allows automated recovery, application mobility, plus transparent site relocation, failback and re-protect. SRM also permits non-disruptive testing for disaster recovery, updates and fixes and can produce audit reports to confirm complete service recovery, validate SLAs and prove disaster recovery compliance. When integrated with VMware's NSX virtual network technology, VMware Site Recovery Manager can quickly recover the entire logical network topology at the recovery datacenter. Progent offers the support of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager system architect to help your organization to plan, configure, test and administer a DR solution powered by VMware Site Recovery Manager and VMware NSX.

Progent's Online Consulting and Training Services for Office Word and Office 365 Word
Progent's Office Word and Office 365 Word consultants can provide a wide selection of affordable remote consulting services to help you to manage your legacy Microsoft Word solution or assist you to upgrade to a newer release of Office Word. Services offered by Progent's experts include VBA software development, isolating and fixing compatibility issues between different versions of Word, integrating Office Word with other Office applications such as Excel and Outlook or with third-party platforms and add-ons,network optimization for dependable. reliable cloud access, security consulting, and smart phone synchronization, and remote Microsoft Office Word training sessions tailored for individuals or groups.

Microsoft System Center 2016 Integration
Microsoft System Center 2016 delivers important enhancements in the management of hybrid cloud networks by offering comprehensive support for Windows Server 2016 servers, Windows 10 clients; seamless integration of heterogeneous environments that incorporate Linux, Hyper-V and VMware; and better cloud support including tighter integration with Microsoft Intune for iPhone and Android smartphone administration plus built-in integration with Microsoft Operations Management Suite (OSM) for cloud-enhanced analytics. Progent's System Center 2016 consulting experts offer advanced remote and on-premises expertise for all elements of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help you to plan and configure a new implementation of System Center 2016, expand or tune an existing one, migrate efficiently from a previous version of System Center, or debug your System Center solution.

Contact a Progent Computer Consultant
To find out how you can access a Progent network consultant for online or onsite support in , phone 1-800-993-9400 or visit Online Computer Support.