For office networks located throughout the state of Arkansas, Progent's Microsoft certified technicians can deliver online support and remote troubleshooting to fix your network troubles quickly and affordably. Progent has acquired top-notch expertise, sophisticated tools, and support databases to identify and repair computer network problems without the expense and time delays associated with onsite service visits. In case your Arkansas business is situated outside of the larger urban areas such as  Little Rock, Fort Smith, or Fayetteville, your nearby network support options may be limited in technical capability, or unavailable during urgent situations. This can result in a computer network that is unstable or causing productivity loss due to technical problems continuing for too long. Progent's team of field proven network engineers average more than 10 years of real-world computer industry experience, in the trenches of IT support, performing a extensive range of technical projects for a extensive range of clients. This means you get not just the technical expertise needed for the job, but a professional with proven methods for applying those skills to provide cost effective network solutions.

Microsoft Teams Planning and Integration Consulting Services
Teams replaces Skype for Business Online as Microsoft's flagship cloud service for group conversation and collaboration. Progent's Microsoft Teams consultants can assist your business to plan an upgrade to Microsoft Teams from Skype for Business or Lync Server and configure, manage, and troubleshoot a cloud or mixed deployment of Teams. Progent can assist you to integrate Teams with Microsoft 365 apps, Exchange, SharePoint Online, and your phone system.

Microsoft 365 Cloud Integration Expertise
Progent offers the services of a Cloud Solutions Architect to assist you to plan a smooth move to Microsoft 365 tailored to your IT environment. Prior to proposing this migration plan, Progent's cloud expert will carry out a set of investigative tasks that include running tools like IdFix, the Exchange Best Practices Analyzer (ExBPA), and specialized scripts for viewing your Active Directory, messaging, and Mobile Device Management (MDM) arrangement. Key information that cannot be discovered using these methods will be determined via discussions with your IT team. Find out additional information about Progent's Microsoft 365 cloud migration consulting.

MS Dynamics 365 Business Central (D365 NAV) Expertise
Microsoft Dynamics 365 Business Central, formerly branded Dynamics NAV and Navision, is an enterprise resource planning (ERP) solution created for cloud, on-premises, or hybrid environments. Progent's certified Microsoft 365 consultants, Excel professionals, Teams integrators, and Microsoft Azure cloud consultants can assist your organization to combine Dynamics 365 Business Central with familiar Microsoft products. Progent's database experts offer Microsoft SQL Server consulting and Power BI reporting expertise to help you to use Dynamics Business Central to create custom apps and reports that help you to improve business decisions. Progent's Microsoft Dynamics 365 Business Central experts can help your business to manage legacy releases of Dynamic NAV/Navision or plan and configure modern Business Central environments.

SonicWall Firewall Consulting Services
Progent's certified SonicWall firewall experts can help you configure, maintain, and troubleshoot SonicWall firewall/VPN products including the newer SonicWall TZ and NSa families of firewalls and the legacy SonicWall PRO 1260 Secure Switch devices. Progent's CISM and CISA-certified cybersecurity experts can show you how to incorporate SonicWall firewalls into a complete network protection solution and design security into your corporate practices. For more information, see SonicWall firewall integration consultants.

Expertise for Configuring Multiple Public Cloud Services
Progent can assist your IT team to plan and administer networks that include resources from multiple public clouds. Progent offers a range of public cloud support services such as Azure hybrid cloud design and deployment services, Amazon AWS cloud migration, Amazon Web Marketing Service (WMS) development, and Google Cloud Platform management. For more information, see Progent's experts in integrating and managing multiple clouds.

CISSP-certified Cybersecurity Consultants
Progent's CISSP-premier cybersecurity experts can assist organizations of all sizes with any facet of information system security. Progent can help implement cost-effective cybersecurity systems that protect a small office against advanced malware attacks or Progent can design, configure, and manage an end-to-end security environment for hybrid networks that accommodate onsite, remote, and mobile clients sharing network resources distributed across multiple physical datacenters and public and private clouds.

SQL Server 2019 Integration Consulting Expertise
Progent's certified SQL Server 2019 experts can help you to assess the advantages for upgrading to SQL Server 2019 and can provide fast online or onsite access to consulting experts in system design and deployment, application programming, SQL Server management, and cybersecurity. To find out more, visit SQL Server 2019 migration consulting.

Microsoft Azure Planning and Integration Consulting
Progent's Azure integration consultants can help you with every stage of Microsoft Azure migration such as needs analysis, prerequisites evaluation, system design, pre-production testing, implementation, automated administration, performance optimization, software license controls, disaster recovery preparedness, security policy enforcement, and regulatory compliance assessment. Progent can assist you to set up and debug firewalls and VPN tunnels so your clients can safely connect to Azure-based services, and Progent's Microsoft-certified consulting experts can help you set up key Microsoft technologies to run in the cloud including Windows Server, Exchange Server, SQL and SharePoint. Progent can also help your organization to create a hybrid environment that seamlessly combines physical datacenters with Azure resources.

Microsoft Windows 2016 Hyper-V Hybrid Cloud/On-premises Solutions
Hyper-V 2016 utilizes key features initially designed for and proven on Azure, among the world's largest public clouds. This significantly enhances the ability of the Windows Server platform to run private cloud as well as hybrid cloud/on-premises environments by enhancing security, uptime, expandability, manageability, dependability and disaster recovery. Progentís Microsoft-certified Windows Server 2016 Hyper-V consulting team can help you to assess the advantages of Hyper-V 2016 for your business, set up test environments to confirm the ability of Hyper-V 2016 to support your vital workloads, design an efficient network topology for a cloud-centric or hybrid deployment, create and carry out a smooth upgrade strategy, train your IT management and support staff, and deliver ongoing consulting and troubleshooting support to make sure that your Hyper-V 2016 investment gives you maximum business benefit.

Consulting Expertise for System Center 2016 Operations Manager (SCOM 2016)
System Center 2016 Operations Manager helps to promote consistent performance and dependable uptime for key workloads by providing unified, mixed-platform tracking of physical and virtual infrastructure installed throughout on-premises systems and cloud environments. Progent's consulting group can provide advanced remote and onsite support to help organizations of any size to plan, integrate, tune, update and repair SCOM 2016 solutions. Progent's Operations Manager 2016 consulting experts can help your company to migrate to SCOM 2016 from earlier releases of Operations Manager or from other monitoring platforms, or combine a variety of monitoring systems into a unified infrastructure management solution. Progent can also help you extend your Operations Manager 2016 scope to include infrastructure hosted on public clouds by delivering Azure consulting and Amazon AWS hybrid cloud expertise. In addition, Progent can assist you upgrade from SCOM 2016 to more current versions including SCOM 2019 and SCOM 2022 .

Microsoft SQL Server Software Development
Progent's SQL Server application programmers can assist your organization to create and support applications that utilize the SQL Server database platform. Progent follows industry best lifecycle management practices to create efficient, easy-to-manage SQL Server applications and knows how to work with a customer's management to deliver projects in a cost effective and cost-effective manner. Progent for can help your company to create SQL Server applications by providing a wide selection of professional support services such as requirements analysis, logical and physical modeling, normalization, T-SQL coding, software configuration, storage management, performance tuning, backup and restoration strategies, partitioning, consolidation of stored procedures, replication solutions, security, and business continuity.

Contact a Progent Network Support Expert
To find out how you can access a Progent network consultant for online or on-premises support, phone 1-800-993-9400 or go to Online Computer Help.

An index of content::

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    Exchange 2013 incorporates major improvements to the capabilities of its predecessor Microsoft Exchange 2010 and introduces powerful new features plus a redesigned architecture. These improvements affect key areas including manageability, high availability (HA), security and compliance, operational costs, teamwork, expandability, throughput, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange 2013 consulting professionals can help you understand the possible advantages of upgrading to Microsoft Exchange Server 2013, create an efficient test and rollout strategy, and educate your IT team to maintain your Microsoft Exchange 2013 environment. Progent also offers ongoing online consulting and management services for Microsoft Exchange 2013.

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    Server Virtualization Online Troubleshooting

    With virtual servers, companies can operate multiple virtual machines on one actual server. Virtualization technology enables IT organizations to gain all the advantages of server segmentation, while avoiding the costs associated with buying extra server hardware. Virtualization is also the critical technology for private clouds, which offer important advantages such as reducing the costs of hardware, datacenter facilities, and management while improving information security, network availability, and recoverability. Other useful server management technologies are server monitoring software, Windows Server Update Services, and remote system management hardware. Progent's professional server management consultants can help you in all areas of server virtualization and administration to enable your company to contain costs and conserve time.

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  • Top Ranked NetApp MetroCluster and FlexPod Technology Professional
    NetApp SnapMirror Technology Professional

    NetApp MetroCluster is a high-availability and disaster recovery software suite that combines failover storage clustering along with replication to provide rapid, zero data loss disaster recovery between datacenters that are as far as 185 miles apart from each other. Progent's team of seasoned IT experts can assist your business to plan, configure, administer, update, test and repair a disaster recovery system based on NetApp MetroCluster. Progent can assist you to choose a topology for your MetroCluster environment that aligns with your functional needs and budget. Progent can make sure you adhere to leading practices for installing your MetroCluster environment by delivering help with procedures like assigning disk pools and shelf IDs, arranging aggregate layout, setting up NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, provisioning Cisco and Brocade switches, implementing a tiebreaker, setting up a configuration replication network, and verifying your DR solution to verify adherence with industry standards and government mandates.

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  • Consultants Cisco AnyConnect
    Firepower Management Center Professional

    Progent's Cisco-Certified technology consultants offer experienced PIX Firewall consulting services covering architecture, integration and support of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers strong user and software policy enforcement, mutlivector threat protection, and secure connectivity services. Extending from small, easy-to-install desktop appliances for small offices and home offices to modular gigabit products, Cisco PIX firewalls provide a sensible combination of security, performance and reliability for business environments of all sizes. PIX firewalls are build around a hardened, specially designed operating system, PIX OS, avoiding potential OS-specific security holes. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls provide multiple integrated security and connectivity services, including advanced application-aware firewall services, Voice over IP and multimedia security, multi-site and remote-access IPsec VPN connectivity, intelligent networking services, and extensive administrative tools. Progent's Cisco experts can help you select and integrate any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.

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    Amazon Marketplace Web Service is a library of APIs that allows Amazon sellers to streamline their operations by automating key sales functions including listings, orders, shipments, inbound and outbound fulfillment, and reports. By tapping into Amazon's extensive online selling environment and automating their sales, merchants can broaden their market, lower their cost of sales, accelerate reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can work with your development team and provide application programming, workflow integration, project management support, and mentoring so you can shorten development time and speed up your return on investment.

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