Arkansas Computer Consulting
for Small and Medium-size Business IT Systems:
Online Support and Troubleshooting
For small office computer networks located in the state ofArkansas, Progent's Microsoft authorized technical experts can provide remote phone assistance and remote troubleshooting to solve your computer system troubles fast and affordably. Progent has developed top-notch expertise, sophisticated tools, and support knowledge bases to troubleshoot and fix computer network problems without the high cost and delays normally associated with on-site technical service visits.
If yourArkansasbusiness is situated outside of the larger metro areas such as Little Rock, Fort Smith, or Fayetteville, your local network systems support choices may be limited in technical expertise, or not available during urgent situations. This results in a network that is unpredictable or causing wasted time due to technical problems persisting for too long. Progent's team of network engineers average more than ten years of real-world industry experience, in the trenches of IT support, performing a extensive range of technical tasks for a broad range of clients. This means you obtain not only the technical expertise needed for the task, but a consultant with proven methods for applying those skills to deliver affordable network solutions.
The Progent Test Lab at the Herakles/QTS Data Center
The Progent Test and Training Lab located at the QTS Internet Data Center in Sacramento can be used for testing line-of-business applications, developing cost-effective system upgrade procedures, assessing and tuning performance, designing or verifying business continuity solutions, mitigating compatibility problems, and building training systems for new products and technologies. For Progent clients who lack sufficient internal resources to configure proper test environments, the lab cuts capital costs and technical risk and helps keep vital network initiatives on schedule.
ProSight Private Cloud Hosting Services
Progent's ProSight Virtual Hosting outsourcing service offers complete hosting of a small or mid-size organization's production servers in an environment that gives the maximum level of availability and expandability and is also simple to transfer to any data center. Progent's Private Cloud hosting and management services are built on mature virtualization platforms that enable small and midsize companies with mixed- platform IT systems to economize dramatically on the costs of capital investments, system support, and IT management while achieving enterprise-class fault tolerance and an unprecedented degree of vendor independence. Learn more about Progent's ProSight portfolio of managed IT services for small businesses.
NetWare vSphere and vCloud Integration and Troubleshooting
Progent offers the support of a certified VMware VCDX consultant to help your organization design, deploy, administer and repair VMware vSphere and vCloud-based virtualization ecosystem for local networks, cloud environments, or hybrid cloud deployments. Progent's VMware vSphere and vCloud consulting team offer world-class knowledge for installing and configuring VMware Site Recovery Manager and VMware's NSX virtual network system for disaster recovery and business continuity. Progent has in-depth understanding of VMware vCloud Director, vRealize Automation, vRealize Orchestrator and vCloud tools for managing private and public cloud and hybrid cloud solutions that deliver high availability, fault tolerance, and application mobility.
Immediate Help for Urgent Issues
With Progent’s urgent remote network troubleshooting services, your company can receive immediate help for issues that are causing lost productivity. Remote support does away with the long wait and increased expense required for on-site technical help. For ordinary network administration tasks, Progent’s off-site support engineers can complete most jobs within minutes of a request, instead of forcing you to wait for up to a day for on-site help to arrive.
Email Content Filtering and Data Leakage Protection
Progent's data loss prevention consultants and data leakage protection consultants can assist organizations to configure Progent's ProSight Email Guard Security Gateway to use specified content policies for monitoring the content of email messages and attachments and blocking users from sending sensitive or inappropriate data or spam-like messages. ProSight Email Guard's email content filtering solutions can also help avoid reputation loss and keep compliant with industry security standards and regulatory requirements including HIPPA, Sarbanes-Oxley and PCI DSS. Learn more about Progent's complete ProSight family of value-priced network monitoring and management services for small and medium-size organizations.
Work-at-Home Solutions Consulting Expertise for An At-Home Workforce
Progent can assist small and medium-size businesses to plan, deploy and debug the network infrastructure for at-home workers. Areas of infrastructure where Progent's experts can provide support include secure and convenient VPN tunnel connections, VDI desktop software, router configuration, wireless network design and implementation, and robust Internet connections. To find out about Progent's infrastructure support services for teleworkers, visit infrastructure guidance for an at-home workforce.
Cisco VoIP Phone and IP Video Phone Integration and Troubleshooting
Progent's Cisco VoIP phone and video IP phone consultants can assist you to integrate, manage, and troubleshoot Cisco VoIP phones, video IP phones and wireless IP phones. Progent offers expertise for all models of Cisco's IP phones from legacy Voice over IP devices to the latest HD media phones. Progent's IP telephony experts can also assist your organization to integrate your VoIP phones and video IP phones with Unified CM, originally named CallManager, or with Cisco Unified Communications Manager Express to build a state-of-the-art IP-PBX environment for unified messaging and company-wide collaboration. Progent can also help you to configure Unified CM apps that include Cisco Unified Communications Manager IM and Presence Jabber, Cisco Unity Connection for voicemail management, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for building a highly automated customer contact solution. Progent can provide expertise with all aspects of Cisco VoIP Phone integration including designing dial plans, solving IP phone registration issues, setting up SIP PSTN trunks and CUBE internetworking, installing ISR routers with CUBE internetworking support, and creating UCS server failover and Cisco SRST solutions for high availability.
Migration Support for Microsoft Skype for Business Server
Progent's certified Skype for Business integrators offer online and onsite consulting services for organizations of any size to evaluate the benefits of migrating to Microsoft Skype for Business Server or Skype for Business Online from any version of Microsoft Lync Server or Microsoft Office Communications Server. Progent can help your business to plan an on-premises, cloud-based or mixed deployment; integrate Skype for Business with SQL Server, Exchange Server, SharePoint Server and Office or Microsoft 365; configure HA mechanisms; connect Skype for Business with your PBX system and PSTN gateway; and interface with other collaboration platforms like Cisco UC and Cisco Video Interop Server (VIS). Progent's certified information security consultants can assist you to create and validate a security environment for your Skype for Business deployment that is compliant with government and industry requirements. Progent can also assist build a hybrid cloud deployment that integrates self-hosted Microsoft Skype for Business with the cloud platforms Skype for Business Online or Teams.
Conferencing Support Services for Telecommuters
Progent's consultants can help small and medium-size companies to deploy and troubleshoot conferencing platforms to allow their teleworkers to collaborate safely and productively with colleagues and customers. To learn about ways Progent's consultants can assist you to install and manage video conferencing solutions for telecommuters, refer to video conferencing support services for remote workers.
VoIP Platforms Consulting Services for At-Home Workers
Progent can help small and medium-size companies to deploy VoIP technology to provide their telecommuters the advantage of virtual access to the company phone infrastructure. To learn about how Progent can help your at-home workers to integrate and debug IP voice platforms, visit IP voice support services for telecommuters.
Cisco Jabber Deployment and Management Consultants
Progent's Jabber consultants offer online or onsite support to assist organizations of all sizes to design, implement, maintain, update or debug Cisco Jabber environments and Cisco Unified CM ecosystems. Progent offers in-depth support for all the technologies that go into building a cohesive Cisco Jabber collaboration solution such as Cisco network devicesand management tools, Microsoft 365, Office} apps, Windows and Mac computers, Apple iOS and Google Android smartphones, SIP trunking, Wi-Fi systems, cyber security, cloud integration, immersive telepresence systems, PBX products, disaster recovery preparedness, and the many other components of a modern collaboration ecosystem.
Get in Touch with a Progent Network Support Expert
To find out how to get in touch with a Progent network consultant for remote or onsite assistance, phone
An index of content::
Microsoft T-SQL Design Firms
Top SQL Server Technical Support Services
Microsoft SQL Server 2000 is a complete, Web-enabled database and data analysis solution that enables the fast creation of a new generation of enterprise-class programs that can give your business a significant competitive advantage. SQL Server provides core support for XML and the capability to communicate across the Internet and outside the firewall. The expertise of Progent's certified SQL Server 2000 consultants, averaging more than over 10 years of work supporting Microsoft integration, assures you success in designing, installing and administering Microsoft SQL Server applications that are seamlessly connected with other applications based on Microsoft's .NET environment.
Computer Consulting Microsoft System Center Operations Manager
Microsoft Certified Expert Integration System Center Operations Manager
Progent offers a selection of network service bundles for small businesses. These IT outsourcing and server monitoring solutions are based on the proactive problem handling capabilities of Microsoft Operations Manager, a next-generation server and system management product that tracks the availability, throughput, and safety of your information system and isolates potential troubles before they can disrupt your network. With Progent's economically priced network support programs, small companies can select a basic co-sourcing service program built around Operations Manager with network monitoring, reporting, Help Desk and online troubleshooting or a complete 24x7 outsourcing solution.
Consultant Lync Server 2013 and Cisco UC
Lync Server 2013 dial plans Professionals
Progent's Microsoft-certified consultants can help you to assess the value of Lync Server 2010 for your business and can help you to plan and carry out an installation of Lync Server that unifies the control of Instant Messaging and Presence and improves the output of your in-house employees, telecommuters, and mobile workforce. Progent's consultant's can in addition help your company to carry out a smooth upgrade to Microsoft Lync Server from Microsoft Office Communications Server or Microsoft Live Communications Server, interface Microsoft Lync Server 2010 with Exchange Server, SharePoint, and Microsoft SQL Server, show you how you can run Microsoft Lync Server to improve the team-computing capabilities of MS Office programs, and provide webinar training and continuing support for Lync Server and other Microsoft technologies.
Immediate Consulting Services NetApp MetroCluster and FlexPod
NetApp MetroCluster Synchronous Replication Technology Professional
Progent offers enterprise customers the help of a certified NetApp consultant to deliver online or onsite expertise for NetApp's entire portfolio of SAN storage products including ONTAP data management, MetroCluster, FlexPod private cloud infrastructure, SnapMirror, SnapVault and OSSV incremental backup, Virtual Storage Console for VMware, MultiStore/vFiler for storage partitioning, OnCommand Reporting and Insight analytics, and NetApp's FAS, AFF, V-Series and N-Series storage lines. Areas of NetApp SAN technology supported by Progent include system dsign, cloud deployment, virtualization, migrations, non-disruptive patching, storage management, information assurance, disaster recovery, and remediation. Progent can provide Level 3 support to help you to resolve issues with NetApp SAN storage environments efficiently based on best practices.
Juniper SRX210 Router Firewall Configuration
Juniper SRX240 Router Cybersecurity Firms
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Remote Management Professionals
Remote Server Management Consultancy
Remote management cards offer IT administrators full control over a server without the need for an on-site presence. Using remote server management cards, all console screen information plus keyboard and mouse operations are exported to a remote session to an IT expert who can be located anywhere with Internet access. Progent's Microsoft and Cisco certified consultants can assist you to plan, deploy, and support a high-availability business network that incorporates remote server management cards and Progent can utilize these remote management cards to deliver efficient remote technical assistance. Progent has experience with a variety of remote management cards including Aten remote server management cards, American Megatrends MegaRAC remote management cards, Dell remote server management cards, HP Lights-Out remote server management cards, and Peppercon remote server management cards.
24-7 ISA 2000 Server Setup and Support
ISA Server Remote Technical Support
Progent's certified ISA Server consultants have extensive experience configuring Microsoft ISA Server-based security installations for information systems with many sites, remote workers, and mission-critical web applications. Progent's ISA Firewall experts can help your small business in planning and implementing an installation of ISA Server 2000 or ISA 2004 Server that supports your network protection requirements without adversely restricting your IT system productivity. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.
CIO Remote Support Services
CIO Support and Help
Progent offers the part-time services of a seasoned CIO to offer strategic direction to help your company select and maintain IT technology to meet your current needs and that can be a solid foundation for your growth. Progent's temporary Chief Information Officer services offer economic advantages to companies who want to optimize the benefits from their IT expenditures but who are unable or hesitant to add one more high-level manager to their head count. Because Progent is vendor-agnostic, with a sizable team of consultants certified to support all major OS platforms and networking technologies plus a broad selection and application software, Progent is in a unique situation to offer objective advice as well as advanced technical support for developing information systems that match the special requirements of your business.
Amazon AWS integration Integration Firm
Microsoft and Cisco Certified Expert Engineer Amazon Glacier integration
Progent offers affordable remote support to assist businesses of any size to integrate Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3, and Glacier. Progent can help your IT team with every aspect of Amazon AWS integration including requirements analysis, readiness evaluation, system design and review, testing, configuration, administration, performance tuning, software license management, backup/restore solutions, and security and compliance.
Microsoft Expert On-site Technical Support Clustered Server
Remote Troubleshooting Windows 2008 Cluster
Progent's Disaster Recovery/Business Continuity specialists offer in-depth experience assisting small organizations to reduce system downtime by providing cost-effective remote consulting services for disaster recovery/business continuity planning, high-availability IT design, data backup and restore solutions, and transparent maintenance. Progent's business continuity consultants can assist your company to develop and validate an efficient business continuity plan that aligns with your business needs and IT budget. Progent's disaster recovery specialists can help you to architect, implement, and maintain fault-tolerant technologies including redundant Internet access, virtualized servers, fail-over clustering, network load balancing, continual off-site backup, and multi-location hot backup centers.
MFA and Single Sign-on (SSO) Remote Support
Two-factor Authentication (2FA) Remote Consulting
Progent's Duo managed services utilize Cisco's Duo cloud technology to protect against compromised passwords by using two-factor authentication. Duo enables one-tap identity verification with iOS, Google Android, and other personal devices.
Work from Home Conferencing Support and Setup
Teleworker Conferencing Remote Consulting
Progent can help small and medium-size organizations to deploy and troubleshoot conferencing technology to enable their at-home employees to interact effectively with colleagues and customers.
ProSight Reporting ConnectWise Automate Consulting Services
IT Consultant ProSight Reporting Network Infrastructure Monitoring
ProSight Reporting is an expanding line of real-time reporting tools designed to integrate with the top ticketing and remote network monitoring programs including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
SQL Server 2017 Automatic Database Tuning Integration
SQL Server 2017 Graph Specialist
Progent's Microsoft-certified SQL Server 2017 consultants can help your organization to design and carry out a cost-effective upgrade from your existing SQL Server environment to SQL Server 2017.
Best Cybersecurity Assessment Services
Cybersecurity Assessment Consultant
Progent's accredited cybersecurity experts can conduct security reviews of enterprise-wide security to determine your company's cybersecurity profile adherence to key industry security standards. Progent offers subscription-based managed services for security monitoring, on-demand company-wide security reviews, and targeted cybersecurity evaluations for specific areas of cybersecurity like endpoints or ransomware-safe backups. Progent's certified security consultants can also conduct comprehensive information security tests to determine your organization's compliance with important industry security standards such as FISMA, PCI, and ISO.
Solaris with Windows Professionals
Windows and Solaris Remote Support
If you are producing UNIX-based software in an environment that has MS Windows-based processors, desktops, and office applications, Progent offers full-service IT outsourcing that frees you to concentrate on your area of strategic expertise while avoiding the continual distraction of managing your company information system. Through the use of smart network monitoring and by delivering online and in-person support when your business needs it, Progent represents an affordable alternative for maintaining an information system that features excellent dependability, security, and performance. Progent's developer support services feature full-service network support outsourcing, virtual server infrastructure, online and on-site support and repair, proactive network monitoring, and Contact Center outsourcing.
Juniper SSL VPN Security Consultancy
Juniper SA6500 SSL VPN Cybersecurity Firms
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
VPN Consulting Services
Online Consulting Cisco RADIUS Security
Cisco's security and remote connectivity solutions for small to medium sized companies represent a full array of easy-to-administer protection hardware and software to help you protect your wired and wireless network infrastructure. Cisco's VPN product family includes switches, firewalls, intrusion detection systems, and VPN access concentrators. Progent's expert staff of consultants includes field-proven engineers with Cisco's Certified Internetwork Expert and Cisco Certified Network Professional certifications who can help your company to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, and additional Cisco protection technologies that align best with your business objectives.
Technology Consulting Services Palo Alto Networks
Immediate Fortinet Security Services
Progent offers small and medium size businesses professional consulting for Intrusion Protection Systems and IPsec VPN technology from major firewall and VPN security vendors including WatchGuard, Juniper Networks, and Symantec. Progent can show you how to create a comprehensive security strategy and choose the right technologies from multiple suppliers to achieve your security goals while sticking within your budget restraints.
Excel Developer Firms
Customer Relationship Management Online Support Services
Progent's team of application experts can provide advanced consulting, software development, integration assistance, and online training for popular applications covering vital areas including ERP and MRP, financials, management analytics, web application design, and the Microsoft Office suite of business productivity solutions. As a Microsoft Partner with decades of background delivering high-level consulting support online, Progent can help clients throughout the United States to eliminate the lost productivity and expense associated with travel and on-site activity without compromising the effectiveness of consulting support.
Shared Help Desk Ticketing Online Help
After Hours Computer Consultants Extended Support Desk
Progent's Co-managed Help Desk service allows your business to split the load for Help Desk support transparently between your IT staff and Progent's large roster of certified technical support engineers and subject matter experts. Progent's Co-managed Help Desk service is an advanced support solution based on ConnectWise Manage, the top shared professional services automation tool for handling end-user service requests, ticket lifecycle, ownership, status tracking, and reporting.
Windows Server 2019 LEDBAT Technical Support
Windows Server 2019 and SCOM Support and Integration
Progent's Microsoft-certified Windows Server 2019 consultants can assist your organization to design and implement a cost-effective migration to Windows Server 2019 using your current system architecture or a cloud-based or hybrid deployment model. Windows Server 2019 delivers major enhancements in scale, speed, manageability, virtualization, security and compliance, hybrid local/cloud deployments, availability, and container support.
24x7x365 ProSight ECHO Hybrid Cloud Data Backup Services Support and Integration
Services ProSight DPS ECHO Backup and Recovery Services
ProSight Data Protection Services ECHO offer small and medium-sized businesses an affordable and fully managed service for reliable backup/disaster recovery. Available at a low monthly cost, ProSight Data Protection Services automates your backup activities and enables rapid restoration of vital files, applications and virtual machines that have become lost or corrupted as a result of component failures, software bugs, natural disasters, human error, or malicious attacks like ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to an on-promises device, or mirrored to both. Progent's BDR consultants can provide advanced support to configure ProSight DPS to to comply with government and industry regulatory standards such as HIPAA, FINRA, PCI and Safe Harbor and, when needed, can assist you to recover your critical information.
Open Now Consulting SQL Server
SQL Server 2008 Migration Consultants
Microsoft SQL Server 2005 offers indispensable, standardized tools to computer professionals as well as to information workers, reducing the complexity of designing, deploying, administering, and using enterprise data and analytical applications in environments ranging from mobile devices to corporate data systems. The sophistication and interconnectivity demands of Microsoft SQL Server 2005 require a network consulting firm with hands-on expertise and broad knowledge in planning and deploying data-driven, comprehensive business IT solutions. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of professional work involving Microsoft technology, ensures you success in planning, configuring and managing Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET platform.
Best Microsoft Operations Manager IT Consulting
Open Now MOM 2007 Consulting
Progent's Microsoft-certified consulting experts have more than 10 years of experience designing, implementing, enhancing and repairing System Center Operations Manager solutions and offer companies of any size expert online or onsite consulting services for SCOM 2012. Progent can help you to design a topology for SCOM 2012 servers that provides the responsiveness and resilience required to watch over your IT resources efficiently, whether your infrastructure are onsite, cloud-based, or a mixed solution. Progent can also assist you to install and set up Microsoft SCOM 2012 management packs based on best practices for tracking network infrastructure and both Microsoft and 3rd-party applications and services. Also, Progent can deliver responsive remote or onsite troubleshooting to assist you to fix serious issues detected by Microsoft SCOM 2012.
VoIP PBX Consulting Telecommuting Job
Immediate Customer Documentation Consulting Home Based Jobs
Progent's business climate will make you a better consulting professional by improving your technical skills and boosting the loyalty of your customers. Progent makes good on this commitment by recruiting the best professional experts for you to work with, providing an advanced system architecture, running proprietary application utilities to deliver the highest quality of support, and by optimizing our operational structures for attracting and keeping clients.
Windows PC Simulation on Mac Network Consultant
Specialist Windows PC Simulation on Apple macOS
For businesses with a mix of Mac and Microsoft Windows computers, there exist two basic alternatives for running Microsoft Windows-dependent software on a Mac: an external connection to a physical Windows computer or local emulation of a Microsoft Windows operating system on a computer. Microsoft's Remote Desktop Connection Client for Apple Mac allows you to attach an Apple Mac to a remote Microsoft Windows-based PC to run Microsoft Windows programs and access network resources. Virtual PC for Mac emulates Microsoft Windows on a Mac system so that you can run Microsoft Windows programs locally. Progent's macOS and Mac OS X technology support experts can help your business to manage these products for using Windows software on your Apple Macs and can also help your organization to assess and install third-party products for Windows PC simulation.
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