Temporary CIO Support Services
Progent can provide organizations with an information management professional who can act as a temporary or part-time Chief Information Officer. This veteran technology executive can offer long-term direction to help you to integrate sensible technology to enhance business processes so they align better with your business goals. Your company can develop and install a well thought out IT plan without incurring the expense of a full-time Chief Information Officer. Vital services Progent's temporary CIO can perform include growth strategies, planning technology budgets, creating models for Total Cost of Ownership, analyzing business processes, negotiating with suppliers, defining security and compliance policies, monitoring service level agreements, automating data center administration, patch management, IT asset documentation control, and business continuity planning.
Collaborative Solutions Expertise for Teleworkers
Progent can help businesses of all sizes to configure collaboration solutions by delivering services like SharePoint programming and Microsoft Teams integration to allow their at-home workforce to benefit from productive teamwork with colleagues and other stakeholders. To find out about ways Progent's consultants can assist companies to integrate and maintain collaborative software for teleworkers, see collaborative technology consulting services for a remote workforce.
ProSight IT Asset Management for Network Documentation
ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, maintain, retrieve and safeguard data about your network infrastructure, procedures, applications, and services. You can quickly locate passwords or IP addresses and be alerted automatically about impending expirations of SSLs or warranties. By cleaning up and organizing your IT infrastructure documentation, you can eliminate as much as half of time spent trying to find critical information about your IT network. ProSight IT Asset Management features a centralized location for holding and collaborating on all documents required for managing your network infrastructure like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and associating IT information. Whether you’re planning improvements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the information you need when you need it. Learn about Progent's ProSight family of managed IT services for small and mid-size businesses.
ProSight Network Audits for Checking Network Infrastructure Health
Progent's ProSight Network Audits are a fast and affordable way for small and medium-size businesses to get an objective evaluation of the overall health of their IT system. Powered by some of the leading remote monitoring and management (RMM) platforms available, and overseen by Progent's certified team of information technology experts, ProSight Network Audits help you see how closely the configuration of your essential infrastructure devices adhere to best practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide immediate ROI such as a cleaner and safer Active Directory implementation. Both versions also provide the ongoing benefits of advanced remote network monitoring and management technology. These benefits can include simpler management, improved compliance with data security requirements, higher utilization of network resources, quicker troubleshooting, more dependable backup and recovery, and less downtime. To find out more about ProSight Network Health Checks and to view sample reports, go to ProSight Network Audits.
Hybrid Cloud Solutions Design and Deployment
Progent's hybrid cloud solutions consultants can provide expert online consulting to help organizations of all sizes to integrate their IT infrastructure with leading public clouds including Microsoft Azure and Amazon AWS. Progent can assist your it team to design and manage hybrid ecosystems that support Windows and Linux systems and applications in hybrid topologies that seamlessly combine on-premises IT assets along with public cloud services. To help you to integrate cloud services with networks, Progent offers a range of public cloud integration support services that include Microsoft 365 integration solutions with on-premises Exchange deployments and Microsoft Azure enterprise hybrid cloud design and deployment consulting, Amazon AWS cloud migration, and Amazon Web Marketing Service (WMS) programming and troubleshooting.
Wireless Site Survey
Progent’s Wireless Site Survey makes it easy to design and implement a WiFi LAN customized for your environment, providing you a wireless solution that delivers the coverage, performance, capacity, Quality of Service, data protection, and roaming ability your company requires. Progent's predictive Wi-Fi planning services can be carried out offsite and make use of cutting-edge RF simulation and analysis tools to design a cost-effective Wi-Fi network. Progent’s on-premises survey includes onsite inspection, RF and data protection audits of your current WLAN, analysis of your site's floor plans, measuring for radio frequency interference, RF propagation modeling, identification of optimum locations for client-specified Wi-Fi APs. Location and integration support for wireless access points include Aironet Wi-Fi access point configuration support, Cisco Small Business 100/300/500 wireless access points support services, Catalyst 9100 family WiFi 6/6E access points system design, Cisco Meraki Wi-Fi AP integration and consulting services, and Ubiquiti UniFi Wi-Fi APs consulting and WLAN integration.
Fortinet FortiGate Firewall Consultants
Fortinet FortiGate next-generation firewalls are industry leaders in delivering top throughput for encrypted data inspection. Progent's Fortinet FortiGate firewall consultants can help your business to deploy your Fortinet FortiGate security appliances to protect your digital resources at the enterprise edge, within the data center, at branch locations, and at the cloud edge. To learn more, refer to Fortinet FortiGate NGFW firewall consultants.
Broad Experience with Microsoft's Popular Server Software
Progent's group of network consulting experts can help large organizations to architect, set up, and manage major rollouts of key Microsoft technologies by providing support such as Active Directory and Azure Entra design, Exchange Server 2019 management, MS Exchange 2016 Server planning and deployment, Exchange 2013 consulting, Microsoft SharePoint Server 2019 design and installation, SharePoint Server 2013 design and installation, Teams and Teams Premium integration, Skype for Business management, plus SQL Server 2019 database administration and SQL Server 2016 migration. Progent has worked with some of the world's largest companies to integrate solutions powered by Microsoft products and offers branch office consulting services for enterprises with branch offices in major cities throughout the United States.
Consulting for Managing the Remote Endpoints of Your Telecommuters
Progent can help small and medium-size organizations to deploy unified endpoint management and monitoring platforms for administering endpoint devices operated by telecommuters. For information about how Progent's consultants can assist you to manage the endpoints of your telecommuters, go to expertise for managing and monitoring the remote endpoints of your at-home workers.
SharePoint Support Services
Progent's Microsoft-authorized SharePoint Server engineers offer Microsoft SharePoint 2019 deployment assistance, SharePoint 2016 application design, SharePoint Server 2013 upgrade support, and SharePoint 2010 migration. Progent can assist you to rationalize the economic case for deploying the latest version of SharePoint Portal Server, consult with you on the most appropriate edition of Microsoft SharePoint Server for your application, provide setup and integration services, assist you to install Microsoft SQL Server as a back-end database manager, optimize your network infrastructure, integrate your standard and customized application software to work with Microsoft SharePoint, develop a company-wide security strategy that encompasses portal technology, and deliver troubleshooting and Call Center support.
SIP Infrastructure Solutions: SIP PSTN Trunks and Cisco CUBE Session Border Controller Integration
Progent's Cisco CCIE-certified SIP infrastructure consultants and Cisco CUBE integration experts can help your business to plan, deploy, manage, troubleshoot and enhance Cisco's SIP infrastructure solutions and Cisco's CUBE (Cisco Unified Border Element)-based SIP trunks. Progent offers affordable remote or onsite expertise to assist you to migrate efficiently to a productive unified communications ecosystem that offers accelerated return on investment. Progent's certified Microsoft unified communications experts can help you to configure connections between Cisco's CUBE SBC and Microsoft's VoIP and IP video platforms such as Skype for Business Server or Lync Server for connectivity to a SIP PSTN trunk.
Collaborative Approach to Support and Technical Issue Escalation
Computer networks have grown ever more complex. In addition, typical small office networks include solution from many different vendors. All this makes network integration and maintenance increasingly difficult. It is impossible for even the most experienced engineer to have deep knowledge in all areas of computer technology, or broad hands-on experience in the thousands of products, models, and updates that small companies incorporate in their IT networks. Progent follows a collaborative methodology to network consulting and relies on subject matter specialists to bring in-depth skills when needed to fix complex technical issues efficiently, at the lowest expense to you.
64-bit Processing Migration Support Services
Progent’s 64-bit upgrade experts can help your organization to update your servers and desktop PCs affordably from 32 bits to 64 bits. Progent can help you to understand the risks and benefits of moving to 64-bit processing, plan an economical upgrade strategy that minimizes operational interruptions, and offer timely online help to aid you to install 64-bit operating systems and application software on your existing computers. Progent's Microsoft-premier engineers can assist your company to integrate the 64-bit editions of Microsoft products like Windows Server, Exchange Server, Microsoft Windows 10, and Microsoft Office Excel.
Support Services for Network Service Providers
Progent's expertise for network support businesses allows you to use Progent's consulting experts under your own brand as a seamless arm of your IT services organization. To find out about Progent's support services for IT support firms, visit Progent's consulting support for IT support companies.
Contact a Progent Network Support Expert
To learn how you can contact a Progent computer support expert for remote or onsite support, call