Arkansas Computer Consultant
for Small and Midsize Business Information Systems: Remote Support and Repair
For office network systems located in the state ofArkansas, Progent's Microsoft authorized engineers can deliver remote phone support and remote troubleshooting to repair your computer network problems quickly and cost effectively. Progent has acquired enterprise-level expertise, advanced software tools, and support knowledge bases to troubleshoot and resolve IT problems without the high cost and time delays normally associated with on-site technical service dispatches.
If yourArkansasorganization is situated outside of the larger urban areas such as Little Rock, Fort Smith, or Fayetteville, your local computer network support choices may be limited in expertise, or unavailable during a crisis. This results in a network environment that is unpredictable or causing efficiency loss due to technical problems continuing for too long. Progent’s group of field proven network engineers average more than 12 years of real-world industry experience, in the trenches of network systems support, performing a large range of technical projects for a broad range of customers. This means you get not just the technical skills needed for the task, but a professional with field proven methods for applying that expertise to provide excellent network solutions.
Wi-Fi Site Survey
Progent’s Wireless Site Survey helps you to plan and install a WiFi network adapted to your facilities, providing your business a WLAN that has the coverage, performance, load-handling capability, Quality of Service, security, and hand-off capability your company requires. Progent's Wireless Site Survey services are offered either as an affordable remote service or as a more detailed on-premises service. Progent’s onsite survey features physical walkthroughs, RF and security audits of your current wireless network, analysis of your building’s floor plans, testing for RF contention, signal propagation modeling, selection of optimum locations for customer-requested Wireless Access Points including Aironet indoor and outdoor APs, Cisco Meraki cloud-managed APs and Apple AirPort equipment, and a comprehensive report describing a new wireless network.
Planning Support services for SharePoint Server 2013
Progent has been providing SharePoint consulting services since the first SharePoint product was published over a a dozen years, and Progent has the breadth and depth of technical knowledge to assist businesses of all sizes to plan and implement a SharePoint Server 2013 installation and create SharePoint Server 2013 apps that bring significant business value to your IT investment. Progent's Microsoft-certified consulting team can assist your company to assess the risks and benefits of migrating to SharePoint 2013 or SharePoint Online from legacy versions of SharePoint or from a different collaboration environment; decide whether an on-premises, Cloud-based or hybrid configuration is most sensible for your company; and select the right version of SharePoint 2013 for your applications. Progent can provide full project management outsourcing or can assist in specific tasks associated with your SharePoint 2013 deployment.
The ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report service is an affordable service based on a phone interview with a Progent backup/recovery consultant. The fact-finding interview is designed to help assess your organization's preparedness to stop or recover quickly after a ransomware incident. Progent will work with you personally to gather information about your current antivirus tools and backup/recovery system, and Progent will then produce a written Basic Security and Best Practices Report document describing how you can follow best practices to deploy a cost-effective AV and backup system that meets your company's needs. For more information, see Progent's ProSight Ransomware Preparedness Report Service.
Disaster Recovery/Business Continuity Planning Support Services
Progent offers high-level online expertise for disaster recovery/business continuity planning, validation, and training to assist you to prepare for potential catastrophes, minimize downtime for your most critical IT functions, eliminate lost information, and meet regulatory mandates and business requirements. Progent's business continuity consultants can team with your management and network support staff to provide business impact analysis, define dependencies, specify the resources required to operate your organization, determine crucial IT services and specify allowable restoration times, qualify colocation centers, configure secure offsite connectivity for key employees, plan notification mechanisms and define duties for personnel, document a comprehensive recovery and test plan, and train management and technical staff to carry your business continuity plan. Progent's Windows Server 2016 disaster recovery/business continuity experts can help you to design and build an affordable disaster recovery/business continuity solution for hybrid cloud deployments using failover cluster tools proven in Microsoft's massive Azure public cloud.
Desktop Consulting and Support Services
Progent offers a wide array of cost-effective consulting and support services to assist your company to install, integrate, repair, and manage workstations and notebooks based on Windows, macOS and OS X, or popular versions of Linux. Progent's desktop support services include Windows 10 planning and migration assistance, Microsoft Windows 8.1 consulting expertise, Microsoft Windows 7 technical support, Microsoft Office and Office 365 integration and training, and 64-bit operating system upgrades.
Fortinet Firewall Experts
Fortinet next-generation firewalls (NGFWs) are leaders in offering top throughput for SSL inspection. Progent's Fortinet FortiGate firewall consultants can help you to deploy your Fortinet security appliances to safeguard all your IT resources at the network edge, within the data center, at branches, and in the cloud. To find out more, visit Fortinet firewall integration experts.
Juniper Consulting and Support
Progent's Juniper-certified network engineers can help your company to design and deploy Juniper Firewall/VPN platforms, optimize and troubleshoot your network infrastructure, and upgrade smoothly from discontinued products to current versions. Progent's Junos OS consultants can provide expertise with Juniper's premiere network operating system to enable you to streamline the management and strengthen the protection of your Juniper VPN devices firewalls, and routers. Progent also has extensive experience maintaining Juniper's NetScreen OS and ScreenOS software platformS and can help you manage networks that incorporate a combination of Juniper's software platforms.
Oracle DBA Support and Application Development
Progent offers affordable access to an Oracle certified consultant for Oracle database administration services or an Oracle software programmer. Progent can assist you to create efficient mechanisms for key Oracle DBA tasks such as database tuning, backup and restore strategies, and information security, or train your IT personnel how to use industry leading practices for simplifying various administration procedures. Progent can also offer the services of a PL/SQL programmer to assist your company to design, tune, enhance, or port Oracle programs that can range from forms to data-driven web commerce sites. Progent has experience using SQL Developer, SQL *Plus, and JDeveloper and can assist you to optimize existing SQL code by utilizing Oracle's SQL Tuning Advisor and SQL Access Advisor.
Microsoft Exchange Server 2019 Deployment Services
Progent can assist your organization in any phase of your upgrade to Microsoft Exchange Server 2019 including configuring Windows Server 2019 Core as a host for Exchange; designing high availability architecture for an on-premises, Microsoft cloud connected or hybrid deployment; moving mailboxes; designing and configuring Hyper-V; configuring hardware load balancing (HLB); setting up Database Availability Groups (DAGs) with MCDB caching; integrating with Skype for Business 2019 for voicemail; setting up collaboration with SharePoint Server or SharePoint Online; updating firewalls; integration with Microsoft Office 365; and configuring Outlook. To learn more, see Progent's MS Exchange Server 2019 deployment services.
Consulting Support for IT Support Providers
Progent's consulting services for IT support businesses allows you to use Progent's consulting engineers while retaining your own brand as a seamless arm of your network services organization. For information about Progent's consulting for network support companies, see Progent's expertise for IT support companies.
SQL Server 2019 Migration Consulting Expertise
Progent's Microsoft-certified SQL Server 2019 consultants can help you to assess the business case for upgrading to SQL Server 2019 and can provide fast online or onsite contact with experts in system planning and deployment, application programming, SQL Server management, and cybersecurity. For more information, refer to SQL Server 2019 integration consulting.
Short-Term Staff Augmentation Services
Progent's temporary staff augmentation services allow you to meet sudden increases in demand for network support personnel without incurring the expense and delays associated with vetting and hiring reliable technical workers and without adding to your full-time workforce. For information about Progent's temporary staff augmentation services, visit Progent's short-term staff augmentation services.
Get in Touch with a Progent Network Support Expert
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An index of content::
Largest Palo Alto Networks VPN Consultants
Technical Support Palo Alto Networks PAN-OS
Progent's Palo Alto Networks firewall consultants can help you choose, configure, and manage Palo Alto Networks PA-Series firewalls to provide a modern security ecosystem that extends across your on-premises and cloud-based assets and protects all users at any location with any device.
Computer Consulting Mac and Cisco PIX Firewalls
macOS and Cisco Security Technical Consultant
Progent's certified security consultants can help you protect your Apple Mac environment through expert support offerings such as performing security audits, recovery from virus and denial of service attacks, configuring firewalls, implementing secure off-site and mobile access, deploying automated software for protection against viruses, spam, and directory harvest attacks, and creating a company-wide security strategy appropriate for the particular goals of your business information system.
CISSP-ISSEP Cybersecurity Services
Services CISSP Certified Cybersecurity Architect
Progent's CISSP-certified cybersecurity experts can assist organizations of any size with any aspect of information system security. Progent can create efficient security systems that protect a small office from advanced malware attacks or Progent can plan, configure, and manage a comprehensive security environment for hybrid enterprise networks that support local, online, and mobile clients sharing network resources spread over multiple physical datacenters and various clouds.
MOM 2007 Support and Integration
Immediate Microsoft System Center Operations Manager Integration Services
Progent provides a variety of IT service bundles for small organizations. These IT outsourcing and server monitoring solutions are based on the anticipatory problem handling abilities of Microsoft System Center Operations Manager, a state-of-the-art server and system support software platform that monitors the availability, performance, and safety of your information system and identifies incipient problems before they can bring down your network. With Progent's economically priced network service packages, small businesses can select a basic co-sourcing package built around Microsoft System Center Operations Manager with network monitoring, reporting, Help Desk and remote service or a comprehensive round-the-clock outsourcing package.
64-bit Server On-site Support
24-Hour 64-bit Upgrade Remote Technical Support
Progent's Microsoft-certified engineers can help you design, document, implement, administer, and repair a system-wide migration to 64-bit server and desktop OS software and applications. Progent can help you pilot your 64-bit environment to make sure it handles all of the key 32-bit applications that you intend to retain plus the new 64-bit versions of software you plan to run.
Exchange 2013 Availability Consulting Services
Exchange 2013 Outlook Web App Support
Microsoft Exchange 2013 incorporates significant enhancements to the capabilities of Microsoft Exchange 2010 and introduces important new features as well as a redesigned structure. These enhancements favorably impact vital facets of IT like ease of administration, high availability (HA), security, cost of ownership, teamwork, expandability, throughput, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange 2013 consulting professionals can assist your organization to understand the possible business benefits of migrating to Exchange 2013, design an efficient validation and deployment strategy, and train your IT team to maintain your Exchange Server 2013 environment. Progent also offers ongoing remote consulting and management for Exchange Server 2013.
Small Business Network Management Services Consultants
Services ProSight Managed IT Services for Small Businesses
Progent's ProSight family of managed IT services are designed to offer organizations who have small in-house IT support staffs with affordable help from world-class management platforms and technical expertise. Benefits of the ProSight catalog of managed IT services include predictable network maintenance expenses, smart automation of routine administrative tasks, ongoing absorption of the latest technology, graceful migration from older systems to modern solutions, close fit between computer technology with strategic objectives, access to veteran IT experts, and allowing management to focus on business issues instead of ever-changing network technology.
System Center MOM Specialists
Monitoring and Reporting Configuration
Progent's Microsoft-certified consultants have more than 10 years of background planning, deploying, enhancing and repairing System Center Operations Manager environments and offer organizations of any size advanced remote or on-premises consulting support for Microsoft SCOM 2012. Progent can assist you to design a topology for SCOM 2012 servers that provides the responsiveness and availability required to watch over your IT resources effectively, whether your infrastructure are on-premises, cloud-based, or a hybrid solution. Progent's SCOM consultants can also assist you to install and customize Microsoft SCOM 2012 management packs according to industry best practices for monitoring network infrastructure and both Microsoft and third-party apps and services. In addition, Progent can provide fast online or onsite technical support to help you to remediate critical problems uncovered by System Center 2012 Operations Manager.
Migration Firm Telecommuting
24-Hour Telecommuting Computer Consultancy
Progent's remote access and wireless synchronization experts can assist you to design and configure connectivity solutions for remote desktops, notebooks, and smartphones so they integrate seamlessly with your IT network, enabling you to optimize the efficiency of your off-site workers.
Professionals prime infrastructure
WLAN controller Computer Consulting
Progent's Wi-Fi consultants can help your business to deploy Cisco Wi-Fi controllers to manage Wi-Fi networks of any size. Progent can assist you to maintain and debug your current Cisco-based Wi-Fi environment or implement an efficient migration to Cisco's latest Wi-Fi controller solutions.
SonicWall NSA 6650 Firewall Auditing
SonicWall TZ500 Firewall Network Intrusion Penetration Testing
Progent's SonicWall firewall experts can help you configure, maintain, and troubleshoot SonicWall firewall products including the current SonicWall TZ and NSa families of firewalls and the older SonicWall PRO 1260 Secure Switch devices. Progent's CISM and GIAC-certified cybersecurity experts can help you incorporate SonicWall security gateways into an end-to-end network protection plan and design protection into your corporate processes.
Call Desk Sharing Information Technology Consulting
Shared Service Desk Computer Consulting
Progent's Standard Help Desk Services offer an end-to-end service desk solution that manages all aspects of online Level 1 desktop technical support from service requests through trouble ticket generation, screen sharing, status tracking, problem resolution, and management reports. Support services are offered at a substantial discount from Progent's regular desktop support rates, and Progent offers the option of rapid on-demand escalation to Level 2 and Level 3 experts to handle challenging problems.
IT Consultants SQL Server 2019 Standard
On-site Support SQL Server 2019 Backup
Progent's Microsoft-certified SQL Server 2019 experts can help your organization to assess the business case for migrating to SQL Server 2019 and can provide rapid remote or on-premises access to experts in system design and deployment, software programming, database administration, and cybersecurity.
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