For small business networks located within the state of Arkansas, Progent's Microsoft and Cisco qualified professionals can provide phone assistance and remote troubleshooting to resolve your network systems issues quickly and affordably. Progent has acquired enterprise-class skills, software tools, and support knowledge bases to diagnose and repair network problems while avoiding the expense and time delays normally associated with on-site technical service calls.
If your Arkansas organization is located outside of the larger metro areas such as Little Rock, Fort Smith, or Fayetteville, your nearby computer support choices may be limited in technical expertise, or not available during a crisis. This can result in a network environment that is unusable or causing productivity loss due to technical issues continuing for too long. Progentís team of seasoned network professionals average more than ten years of real-world IT industry experience, in the trenches of network support, performing a broad range of technical tasks for a broad range of customers. This means you obtain not only the technical expertise needed for the task, but a consultant with proven methods for applying those skills to assist with efficient network solutions.
Immediate Assistance for Urgent Problems
With Progentís urgent online computer troubleshooting services, your company can get instant help for issues that are causing lost productivity. Remote support does away with the lengthy wait and higher cost associated with on-site technical help. For typical IT management work, Progentís online support engineers can complete most jobs within minutes of a request, rather than forcing your company to live with a problem for up to a day for on-site support to arrive.
Online Technical Support for Microsoft and Cisco-based Network Environments
Progentís Technical Response Center provides expert online support for Microsoft Windows and Cisco-based networks anywhere in the United States. Progent's certified engineers have the expertise to assist you to troubleshoot and resolve difficult network problems rapidly and cost effectively. The scope of information technology expertise represented by Progent's team of consultants makes it possible to escalate even the toughest problems to the right subject matter experts as required. Whether you need occasional phone support and remote troubleshooting or ongoing access to a Help Desk Technical Response Center, Progent's consultants can provide your small business with enterprise-level expertise without the high cost and administrative hassle of maintaining a large internal IT organization.
Migration Support services for SharePoint 2013
Progent has been providing SharePoint consulting services since the first product was published over a a dozen years, and Progent has the scope of technical know-how to help organizations of any size to design and implement a SharePoint Server 2013 installation and develop SharePoint 2013 apps that bring significant business value to your information network. Progent's Microsoft-certified consultants can help you to evaluate the risks and benefits of migrating to SharePoint 2013 or SharePoint Online from earlier versions of SharePoint or from a different collaboration environment; decide whether an in-house, Cloud-based or hybrid configuration is best suited for your busi9ness; and select the most appropriate edition of SharePoint 2013 for your applications. Progent can provide comprehensive project management services or can help in individual jobs associated with your SharePoint 2013 deployment.
Full Portfolio of Security Services
Progent's , CISSP, CISM, and ISSAP certified security engineers can assist you to perform comprehensive security evaluations, restore operations rapidly from intrusions, set up firewalls, set up safe mechanisms for remote and mobile connectivity, install spam and virus protection and email encryption, and create a company-wide security plan built around round-the-clock automated monitoring. Progent's ProSight suite of remote security monitoring services includes ProSight Active Security Monitoring (ASM) for ransomware defense and ProSight Enhanced Security Protection for centralized endpoint security.
Oracle Administration Services and Software Programming
Progent offers affordable access to an Oracle certified consultant for Oracle DBA services or an Oracle application programmer. Progent can help you to create efficient solutions for key Oracle database administration tasks including database tuning, backup/recovery processes, and information security, or mentor your IT personnel to follow industry best practices for streamlining major management tasks. Progent can also offer the services of a PL/SQL programmer to assist your company to design, test, troubleshoot, or port Oracle-based applications that can vary from business reports to database-powered web sites. Progent has skill with SQL Developer, SQL *Plus, and JDeveloper tools and can assist you to tune current SQL code by utilizing Oracle's SQL Tuning Advisor.
CRISC-certified Risk Management Consultants
The Certified in Risk and Information Systems Control (CRISC) certification program was initiated by ISACA to verify a consultant's ability to design, implement, and support information system control mechanisms to mitigate network risk. Progent offers the services of a CRISC-certified risk management expert to assist you to create and execute a risk management plan based on leading practices identified by CRISC and crafted to match your company's risk appetite, business goals, and IT budget.
Progent's Test Lab at the Herakles/Quality Technology Services Data Center
Progent's Test and Training Lab at the QTS (formerly Herakles) Colocation Center in Sacramento is available for testing line-of-business applications, developing efficient system upgrade procedures, assessing and optimizing performance, planning or validating disaster recovery strategies, mitigating compatibility problems, and establishing training systems for new technologies. For Progent customers without adequate internal resources to configure effective test environments, Progent's Test and Training Lab cuts capital outlay and technical risk while keeping vital IT initiatives on schedule.
Progent's Integration and Troubleshooting Services for Microsoft SQL Server 2014
SQL Server 2014 includes significant improvements in critical areas including performance, uptime, compliance, and cloud integration. Microsoft SQL Server 2014 is the first release of Microsoft SQL Server that includes in-memory technology that operates transparently with all types of applications including Online Transaction Processing (OLTP), data warehousing, and data analytics. Progent's Microsoft SQL Server 2014 consulting team can provide cost-effective online and onsite consulting services including system design, deployment, management, remediation, and application development services to enable organizations of any size to realize maximum business value from their SQL Server 2014 deployment. If your organization is already using SQL Server 2014, Progent can help you to carry out a smooth upgrade to Microsoft SQL Server 2016.
ProSight WAN Watch Network Infrastructure Monitoring and Management
Progentís ProSight WAN Watch infrastructure monitoring and management service makes it simple and affordable for small and mid-sized businesses to map, track, optimize and debug their networking hardware such as switches, firewalls, and load balancers plus servers, client computers and other devices. Using state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch ensures that network maps are always current, copies and displays the configuration of almost all devices connected to your network, tracks performance, and sends notices when potential issues are discovered. By automating time-consuming management and troubleshooting activities, ProSight WAN Watch can knock hours off common chores such as making network diagrams, reconfiguring your network, locating devices that require important updates, or resolving performance problems. Find out more about the entire ProSight series of affordable outsourced network management services for small businesses.
SharePoint 2016 Migration and Hybrid Deployment Consulting Services
SharePoint Server 2016, designed for onsite implementations of the SharePoint content management platform, offers deep integration with SharePoint Online and Office 365 to allow hybrid environments that transparently combine local and cloud-based infrastructure and services. Other improvements include fast provisioning with the MinRole role-based topology feature, larger scale, higher performance, stronger security and compliance, enterprise analytics with Power BI integration, and a modernized client interface for collaboration. Progent's Microsoft-certified consultants offer affordable remote and onsite consulting expertise, application development, and troubleshooting support for businesses of any size who intend to upgrade to SharePoint 2016 or SharePoint Online from earlier releases of SharePoint. To learn more, visit SharePoint 2016 Migration Consulting Services.
Cisco ASA Firewall and PIX Firewall and Firepower Services Support
The latest generation of Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services provide significantly more bang for the buck than Cisco's legacy PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX 500 firewalls for new installations. Progent's Cisco-premier CCIE network consultants can help your company to manage your legacy PIX or Cisco ASA 5500 security appliances or migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent's consultants can provide online and on-premises support for ASA 5500-X firewalls with Firepower Services and can help your company to plan, configure, optimize, manage and troubleshoot firewall environments based around Cisco ASA 5500-X firewalls with Firepower Services.
Contact a Progent Network Consultant
To find out how you can contact a Progent computer consultant for online or on-premises help in , phone 1-800-993-9400 or go to Remote Network Help.