For office network systems located in the state ofArkansas, Progent's Microsoft authorized engineers can deliver remote phone support and remote troubleshooting to repair your computer network problems quickly and cost effectively. Progent has acquired enterprise-level expertise, advanced software tools, and support knowledge bases to troubleshoot and resolve IT problems without the high cost and time delays normally associated with on-site technical service dispatches.
If yourArkansasorganization is situated outside of the larger urban areas such as Little Rock, Fort Smith, or Fayetteville, your local computer network support choices may be limited in expertise, or unavailable during a crisis. This results in a network environment that is unpredictable or causing efficiency loss due to technical problems continuing for too long. Progentís group of field proven network engineers average more than 12 years of real-world industry experience, in the trenches of network systems support, performing a large range of technical projects for a broad range of customers. This means you get not just the technical skills needed for the task, but a professional with field proven methods for applying that expertise to provide excellent network solutions.
Wi-Fi Site Survey
Progentís Wireless Site Survey helps you to plan and install a WiFi network adapted to your facilities, providing your business a WLAN that has the coverage, performance, load-handling capability, Quality of Service, security, and hand-off capability your company requires. Progent's Wireless Site Survey services are offered either as an affordable remote service or as a more detailed on-premises service. Progentís onsite survey features physical walkthroughs, RF and security audits of your current wireless network, analysis of your buildingís floor plans, testing for RF contention, signal propagation modeling, selection of optimum locations for customer-requested Wireless Access Points including Aironet indoor and outdoor APs, Cisco Meraki cloud-managed APs and Apple AirPort equipment, and a comprehensive report describing a new wireless network.
Planning Support services for SharePoint Server 2013
Progent has been providing SharePoint consulting services since the first SharePoint product was published over a a dozen years, and Progent has the breadth and depth of technical knowledge to assist businesses of all sizes to plan and implement a SharePoint Server 2013 installation and create SharePoint Server 2013 apps that bring significant business value to your IT investment. Progent's Microsoft-certified consulting team can assist your company to assess the risks and benefits of migrating to SharePoint 2013 or SharePoint Online from legacy versions of SharePoint or from a different collaboration environment; decide whether an on-premises, Cloud-based or hybrid configuration is most sensible for your company; and select the right version of SharePoint 2013 for your applications. Progent can provide full project management outsourcing or can assist in specific tasks associated with your SharePoint 2013 deployment.
The ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report service is an affordable service based on a phone interview with a Progent backup/recovery consultant. The fact-finding interview is designed to help assess your organization's preparedness to stop or recover quickly after a ransomware incident. Progent will work with you personally to gather information about your current antivirus tools and backup/recovery system, and Progent will then produce a written Basic Security and Best Practices Report document describing how you can follow best practices to deploy a cost-effective AV and backup system that meets your company's needs. For more information, see Progent's ProSight Ransomware Preparedness Report Service.
Disaster Recovery/Business Continuity Planning Support Services
Progent offers high-level online expertise for disaster recovery/business continuity planning, validation, and training to assist you to prepare for potential catastrophes, minimize downtime for your most critical IT functions, eliminate lost information, and meet regulatory mandates and business requirements. Progent's business continuity consultants can team with your management and network support staff to provide business impact analysis, define dependencies, specify the resources required to operate your organization, determine crucial IT services and specify allowable restoration times, qualify colocation centers, configure secure offsite connectivity for key employees, plan notification mechanisms and define duties for personnel, document a comprehensive recovery and test plan, and train management and technical staff to carry your business continuity plan. Progent's Windows Server 2016 disaster recovery/business continuity experts can help you to design and build an affordable disaster recovery/business continuity solution for hybrid cloud deployments using failover cluster tools proven in Microsoft's massive Azure public cloud.
Desktop Consulting and Support Services
Progent offers a wide array of cost-effective consulting and support services to assist your company to install, integrate, repair, and manage workstations and notebooks based on Windows, macOS and OS X, or popular versions of Linux. Progent's desktop support services include Windows 10 planning and migration assistance, Microsoft Windows 8.1 consulting expertise, Microsoft Windows 7 technical support, Microsoft Office and Office 365 integration and training, and 64-bit operating system upgrades.
Fortinet Firewall Experts
Fortinet next-generation firewalls (NGFWs) are leaders in offering top throughput for SSL inspection. Progent's Fortinet FortiGate firewall consultants can help you to deploy your Fortinet security appliances to safeguard all your IT resources at the network edge, within the data center, at branches, and in the cloud. To find out more, visit Fortinet firewall integration experts.
Juniper Consulting and Support
Progent's Juniper-certified network engineers can help your company to design and deploy Juniper Firewall/VPN platforms, optimize and troubleshoot your network infrastructure, and upgrade smoothly from discontinued products to current versions. Progent's Junos OS consultants can provide expertise with Juniper's premiere network operating system to enable you to streamline the management and strengthen the protection of your Juniper VPN devices firewalls, and routers. Progent also has extensive experience maintaining Juniper's NetScreen OS and ScreenOS software platformS and can help you manage networks that incorporate a combination of Juniper's software platforms.
Oracle DBA Support and Application Development
Progent offers affordable access to an Oracle certified consultant for Oracle database administration services or an Oracle software programmer. Progent can assist you to create efficient mechanisms for key Oracle DBA tasks such as database tuning, backup and restore strategies, and information security, or train your IT personnel how to use industry leading practices for simplifying various administration procedures. Progent can also offer the services of a PL/SQL programmer to assist your company to design, tune, enhance, or port Oracle programs that can range from forms to data-driven web commerce sites. Progent has experience using SQL Developer, SQL *Plus, and JDeveloper and can assist you to optimize existing SQL code by utilizing Oracle's SQL Tuning Advisor and SQL Access Advisor.
Microsoft Exchange Server 2019 Deployment Services
Progent can assist your organization in any phase of your upgrade to Microsoft Exchange Server 2019 including configuring Windows Server 2019 Core as a host for Exchange; designing high availability architecture for an on-premises, Microsoft cloud connected or hybrid deployment; moving mailboxes; designing and configuring Hyper-V; configuring hardware load balancing (HLB); setting up Database Availability Groups (DAGs) with MCDB caching; integrating with Skype for Business 2019 for voicemail; setting up collaboration with SharePoint Server or SharePoint Online; updating firewalls; integration with Microsoft Office 365; and configuring Outlook. To learn more, see Progent's MS Exchange Server 2019 deployment services.
Consulting Support for IT Support Providers
Progent's consulting services for IT support businesses allows you to use Progent's consulting engineers while retaining your own brand as a seamless arm of your network services organization. For information about Progent's consulting for network support companies, see Progent's expertise for IT support companies.
SQL Server 2019 Migration Consulting Expertise
Progent's Microsoft-certified SQL Server 2019 consultants can help you to assess the business case for upgrading to SQL Server 2019 and can provide fast online or onsite contact with experts in system planning and deployment, application programming, SQL Server management, and cybersecurity. For more information, refer to SQL Server 2019 integration consulting.
Short-Term Staff Augmentation Services
Progent's temporary staff augmentation services allow you to meet sudden increases in demand for network support personnel without incurring the expense and delays associated with vetting and hiring reliable technical workers and without adding to your full-time workforce. For information about Progent's temporary staff augmentation services, visit Progent's short-term staff augmentation services.
Get in Touch with a Progent Network Support Expert
To see how to get in touch with a Progent computer support expert for online or on-premises help in #(state), phone 1-800-993-9400 or visit Online Network Help.