For small company network systems located anywhere in the state of Arkansas, Progent's Microsoft and Cisco certified engineers can deliver online help and remote troubleshooting to resolve your computer network issues quickly and affordably. Progent has developed enterprise-class expertise, software tools, and support knowledge bases to identify and resolve network problems without the high cost and delays associated with in-person technical service dispatches. In case your Arkansas business is located outside of the larger metro areas such as Little Rock, Fort Smith, or Fayetteville, your nearby network systems support options may be limited in technical capability, or unavailable during urgent situations. This can result in a network that is unpredictable or causing wasted time due to technical problems continuing for too long. Progent's staff of network engineers average more than 12 years of real-world IT industry experience, in the trenches of computer network support, performing a large range of technical tasks for a broad range of customers. This means you obtain not just the technical competency needed for the task, but a professional with field proven methods for applying that expertise to provide affordable network solutions.
Amazon Web Services (AWS) Integration Consulting Services
Progent's Amazon AWS cloud planning and integration consultants can provide cost-effective online consulting to help businesses to integrate Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for expandable cloud storage, and Amazon Glacier for low-cost long-term archiving. Progent can assist you with every aspect of Amazon AWS integration including requirements analysis, readiness evaluation, architectural design and review, testing, deployment, centralized administration, performance optimization, licensing management, backup/restore solutions, and security and compliance. Progent can provide advanced expertise with firewalls and VPN connections and can help you deploy cloud-based or hybrid ecosystems that seamlessly integrate Amazon AWS services. Progent offers as-needed support or Progent can provide comprehensive project management outsourcing to help you migrate efficiently to the Amazon AWS platform.
Immediate Help for Urgent Problems
With Progentís urgent remote computer troubleshooting services, your company can receive instant help for problems that are causing lost productivity. Remote support does away with the long delay and higher cost associated with in-person computer support. For ordinary administration tasks, Progentís remote support consultants can complete most jobs within minutes of a request, instead of requiring you to wait for hours for on-site help to show up.
Consulting Expertise for MS Dynamics and Dynamics 365 Financial and ERP/MRP Platforms
Progent's Experts Team offers help in Microsoft accounting and ERP/MRP software, enabling you to create cost effective and cohesive network solutions that address the specific requirements of your company. Progent's software developers offer a variety of services such as
Microsoft Dynamics 365 Finance and Supply Chain (formerly Dynamics AX and Axapta) enterprise resource planning consulting services,
Dynamics GP/Great Plains Accounting Software training and integration,
Microsoft Dynamics 365 Business Central/NAV business management software support,
Microsoft Dynamics SL business accounting software help,
and Microsoft Commerce/RMS configuration.
Progent's Consulting, Programming and Training Services for Office Excel and Microsoft 365 Excel
Progent's certified Microsoft 365 Excel consultants can help you to develop advanced Excel-based programs or provide 1-on-1 training in the powerful capabilities of Office Excel desktop and Microsoft 365 Excel. Progent's consultants can also help you to create and maintain a secure, robust IT infrastructure to host your Microsoft Excel applications. Progent's SharePoint experts can show you how use Excel Services to expand the capabilities of Microsoft Office Excel by incorporating interactive spreadsheets into business intelligence portals and dashboards. Progent's Microsoft Dynamics 365 consultants can show you how to exchange information between Microsoft 365 Excel and other products by providing expertise such as Microsoft Dynamics GP custom programming and Microsoft Dynamics 365 Business Central ERP software integration.
Some Examples of Online Support Services Available from Progent for Cisco Routers
Some of the common online Cisco router consulting services offered by Progent's certified Cisco experts are setting up hostname, IP addressing, routing tables, clock, security logon banner and user accounts; setting up iBGP and HSRP, aggregate routing, static or BGP to EIGRP redistribution, and static route injection into OSPF; reviewing NAT configurations, routing tables, and BGP peering; updating router's IOS image; validating router failover; troubleshooting VPN issues; creating a network diagram and documenting router setup; plus security and availability planning.
Video Conferencing Consultants
Progent can provide the services of an accredited video conferencing engineer with expertise integrating technology from the major video conferencing/telepresence vendors including Cisco, Polycom, LifeSize and Radvision and can help your company to design, install, expand, or maintain a telepresence environment that preserves your current investment and maximizes the strategic value of your IT network. Progent also offers the expertise of infrastructure consultants able to assist companies of all sizes to build and troubleshoot a network that delivers the speed, reliability, security, and scalability you need to accommodate your video conferencing/telepresence environment.
Failover Clustering Support for Windows Server
The failover cluster feature set built into the latest versions of Windows Server has been dramatically redesigned to simplify the deployment, configuration, and administration of clusters and to provide greater levels of system dependability, protection, efficiency, and flexibility. New or improved capabilities include automated cluster Validation, revamped setup and installation, unified cluster administration, new cluster infrastructure for maximum availability, better security and quorum models, fewer failure points, greater disk and memory capacity, improvements for multi-site clusters, and live migration capability for Hyper-V virtual servers. Progent's Microsoft-certified cluster technology experts can assist you evaluate the advantages of Windows clustering, design and implement a deployment, educate your IT staff to manage your failover clusters, deliver continuing consulting and support services, and produce and test a workplace recovery procedure. Progent's Windows Server 2019 high availability cluster experts and Windows Server 2016 disaster recovery/business continuity consultants can assist you you to design and build an affordable disaster recovery/business continuity solution for multi-site or hybrid cloud environments using failover cluster tools field-tested in Microsoft's massive Azure cloud.
Planning, Integration and Support Expertise for Microsoft System Center 2012
Progent's Microsoft System Center 2012 consulting experts have more than a decade of background integrating, maintaining and troubleshooting the core components that make up Microsoft System Center and can assist you to design, configure, support, and repair your System Center ecosystem to optimize the availability and performance of your applications and infrastructure across multiple Windows and Linux/Unix operating systems and local and Cloud-based datacenters. Progent also offers System Center 2016 migration planning and support to help you to transition to a newer version of Microsoft System Center. In addition, Progent can assist you to migrate to more modern versions of System Center including System Center 2019 and System Center 2022.
64-bit Processing Upgrade Help
Progentís 64-bit upgrade experts can help your organization to update your servers and workstations efficiently from 32 bits to 64 bits. Progent can assist you to calculate the risks and benefits of upgrading to 64-bit processing, design a cost-effective migration strategy that minimizes business interruptions, and provide timely remote support to assist your company to install 64-bit operating systems and application programs on your current computers. Progent's Microsoft-certified consultants can assist your company to integrate the 64-bit versions of Microsoft platforms such as Microsoft Windows Server, Exchange Server, Windows 10, and Office Excel.
Microsoft Exchange Server 2010 Upgrade Support
Progent's Microsoft-certified Exchange 2010 engineers can help your organization to manage and debug your current Exchange 2010 environment or provide the expertise of certified Exchange 2016 consultants and Office 365 Exchange Online specialists to help you assess the value of upgrading to a modern release of Microsoft Exchange that delivers quick ROI by increasing your workers' efficiency, cutting the expense of equipment and service, simplifying management, and consolidating your vital communications platforms.
WatchGuard Firewall Planning and Configuration Consulting
Progent's WatchGuard experts can help you integrate WatchGuard Firebox Firewall security appliances that align with your security requirements and budget. Progent can help you to maintain outdated WatchGuard firewall appliances or migrate to current WatchGuard Firebox firewalls. To find out about Progent's consulting and support services for WatchGuard firewalls, visit WatchGuard firewall integration expertise.
Contact a Progent Network Support Expert
To see how to contact a Progent computer support expert for online or on-premises support, call 1-800-993-9400 or go to Online Network Help.