For small business networks located throughout the state ofArkansas, Progent's Microsoft certified technicians can deliver phone assistance and troubleshooting to solve your network systems problems fast and cost effectively. Progent has acquired enterprise-class expertise, software utilities, and support knowledge bases to troubleshoot and fix computer network problems while avoiding the high cost and delays associated with in-person service dispatches.

If yourArkansascompany is located outside of the larger metro areas such as Little Rock, Fort Smith, or Fayetteville, your local network support options may be limited in technical expertise, or unavailable during a crisis. This can result in a network that is unusable or causing productivity loss due to technical issues continuing for too long. Progentís team of expert network consultants average more than 10 years of real-world IT industry experience, in the trenches of network support, performing a wide variety of technical tasks for a diverse range of customers. This means you get not just the technical know how needed for the task, but an expert with proven methods for applying that expertise to deliver cost effective network solutions.

Strategically Located in Silicon Valley,
Progent is strategically located in Silicon Valley San Jose's Silicon Valley's Silicon Valley, a region recognized globally for creativity, technology leadership, and world-class computer network experts. Cisco is based in San Jose and Microsoftís Silicon Valley operation is Microsoftís biggest besides their Washington headquarters. Other major high-tech corporations headquartered in the San Jose / San Francisco region include Google, Apple Computer, Intel, Yahoo, Symantec, Sun Microsystems, Juniper Networks, and Oracle. This region is also the site of some of the highest ranked universities in the U.S. Progent has recruited a world-class group of Microsoft certified experts and Cisco CCIE network specialists from this sizable talent pool to make up the nucleus of Progentís worldwide staff of information technology consultants.

Progent's Test Lab at the Herakles/Quality Technology Services Internet Data Center
The Progent Test and Training Lab located at the QTS Internet Data Center in Sacramento is available for testing line-of-business applications, developing cost-effective system upgrade methodologies, assessing and optimizing performance, planning or verifying business continuity strategies, resolving compatibility issues, and building training systems for new products and technologies. For Progent clients who lack adequate in-house resources to assemble proper test environments, Progent's Test and Training Lab reduces capital costs and technical risk and helps keep critical IT projects on schedule.

Ubiquiti UniFi WiFi Access Points Integration and Support Consultants
Ubiquiti's UniFi family of Wi-Fi infrastructure devices includes indoor and outdoor Wave 2 802.11ax Wi-Fi access points, security gateways, and managed switches. Ubiquiti UniFi appliances running across multiple venues with thousands of access points can be remotely provisioned and administered with free UniFi Controller software, which centralizes and streamlines deployment, discovery, administration, tuning, debugging, monitoring, and analytics. Progent can provide the skills of veteran wireless consultants who can help you to determine the value of UniFi technology for your business and assist you to design, install, manage, and troubleshoot your UniFi ecosystem. For details, see Ubiquiti UniFi Wi-Fi APs consulting and WLAN integration services.

Disaster Recovery/Business Continuity Planning Consulting Services
Progent offers high-level online consulting for disaster recovery/business continuity planning, validation, and education to help your company to prepare for possible catastrophes, minimize service disruption for your essential IT functions, eliminate data loss, and meet regulatory mandates and contractual obligations. Progent's business continuity consultants can team with your management and IT administration group to provide risk analysis, define interdependencies, identify human and physical resources needed to operate your organization, prioritize key IT services and specify acceptable restoration times, select hot backup sites, configure secure offsite connectivity for key workers, implement emergency notification mechanisms and define responsibilities for staff, document a comprehensive recovery plan, and train key people to carry your business continuity solution. Progent's Windows Server 2019 high availability (HA) cluster experts and Windows Server 2016 disaster recovery consultants can help you to create a cost-effective disaster recovery/business continuity solution for hybrid cloud environments using failover cluster tools proven in Microsoft's Azure cloud.

MySQL Software Development and DBA Consulting
Progent's MySQL application developers, database architects, and DBAs can provide cost-effective remote DBA or software development services and can help businesses of any size to integrate and maintain MySQL in a reliable network environment that provides advanced speed, expandability, and security. Progent also has experience assisting businesses migrate databases from Oracle to MySQL.

NetApp MetroCluster Disaster Discovery Solutions
NetApp MetroCluster is a disaster recovery software suite that combines failover storage clustering along with continual replication to deliver fast, zero RPO disaster recovery (DR) between sites that are up to 185 miles apart from each other. Progent can provide online or on-premises access to a NetApp MetroCluster consultant who can help you to plan, deploy, administer, upgrade, test and troubleshoot a disaster recovery solution based on NetApp MetroCluster. Progent can help you to select a topology for your MetroCluster environment that aligns with your functional needs and budget. Progent can ensure you follow leading practices for configuring your MetroCluster environment by providing guidance with procedures like assigning disk pools and shelf IDs, determining aggregate and plexes layout, provisioning FlexVol volumes, setting up Data ONTAP configuration replication service, installing switches, designing a tiebreaker, setting up a TCP/IP configuration replication network between your storage clusters, and testing your disaster recovery system to show compliance with information assurance standards and regulatory mandates.

NetApp SAN Storage Solutions
Progent can provide enterprise customers online or onsite NetApp SAN consulting support for NetApp's complete portfolio of SAN software and hardware products including Data ONTAP data management, MetroCluster array-based clustering, FlexPod cloud infrastructure, SnapMirror data replication, SnapVault and OSSV continuous D2D backup, Virtual Storage Console (VSC) for VMware, MultiStore/vFiler for storage partitioning, OnCommand Unified Manager Core, plus NetApp's FAS, AFF, V-Series and N-Series hardware products. Areas of NetApp SAN storage solutions supported by Progent include SAN architecture, hybrid-cloud deployment, virtualization, migrations, transparent patching, system management, security and compliance, high availability, and remediation. Progent offers Tier 3 support to assist you to take care of problems with NetApp SAN environments quickly and affordably following industry best practices.

CISSP-certified Cybersecurity Consultants
Progent's CISSP-certified network security experts can help organizations of all sizes with any facet of information system security. Progent can implement cost-effective cybersecurity systems that guard a small business from advanced threats or Progent can design, configure, and manage a comprehensive security environment for hybrid enterprise networks that support local, online, and mobile clients sharing IT resources spread over multiple physical sites and public and private clouds.

Migration Support for Lync 2013
Microsoft Lync Server 2013, renamed Skype for Business Server, is an on-premises software platform that allows organizations of all sizes to create a manageable and protected communications environment that permits a BYOD computing style with instant messaging (IM), presence, audio/video and web conferencing with application sharing and whiteboard, and both IP-based and PSTN calling across a broad assortment of stationary PCs and mobile devices. Progent's certified Lync Server 2013 consultants can assist your company to maintain your legacy Lync environment or plan and carry out a cost-effective migration to a more current system by offering Microsoft Skype for Business expertise. Progent can also advise you how to build a hybrid architecture that integrates self-hosted Microsoft Skype for Business with Skype for Business Online or with Microsoft Teams cloud platforms.

Cisco Unity Connection and Unity Express (CUE) Configuration and Support
Cisco Unity Connection, an integrated extension of Unified Communications Manager (CUCM), is a unified voice messaging platform that promotes productive collaboration by providing flexible set of options for accessing calls and messages within an environment that is simple to implement and administer. Cisco Unity Connection allows you to read and manage your voice messages from your Exchange inbox, browser, Jabber, a Cisco Unified IP endpoint, a smartphone, or an iPad or tablet. Cisco Unity Express (CUE), available in certain Cisco Integrated Services routers, offers affordable voicemail, unified messaging, IVR, and greeting services for small to medium businesses (SMBs) and enterprise branch locations with up to 500 workers. Progent's Cisco-certified CCIE consulting experts can provide Cisco Unity Connection and Unity Express (CUE) configuration and troubleshooting support to make sure your CUE deployment gives you maximum business advantage.

Linux Support Services and Linux/Windows Integration
If your company network mixes Linux technology with Microsoft Windows, Progent can assist you to integrate your servers into a cohesive network that allows all your platforms to coexist for easy administration, transparent data exchange, fault tolerance, enhanced throughput, and tight security. If you are developing Linux applications on a network that includes Microsoft Windows-powered servers, workstations, and applications, Progent offers comprehensive IT outsourcing that allows you to focus on your area of expertise.

Virtualization Consulting
Virtualization technologies enable IT organizations to maximize resource utilization, simplify network management, and enhance application continuity and data protection. run several virtual machines on one actual processor. Typical applications for virtualization include hardware consolidation, inexpensive platforms for applications that require older OS software, and economical segregation of software programming or pilot environments from production ones. Progent's virtual server consultants offer Microsoft Windows Server 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server 2012 R2 virtual networking consulting, Windows Server 2008 Hyper-V Virtual Server help, VMware vSphere and vCloud planning and deployment, VMware NSX network virtualization architecture and integration, and Citrix XenServer support. Progent can configure virtual machines to maximize performance, reliability and manageability while simultaneously cutting costs; propose and validate disaster recovery plans that reduce downtown in the event of a catastrophe; and provide ongoing maintenance, troubleshooting, and consulting services as computer technology evolves.

Get in Touch with a Progent Computer Support Expert
To learn how to contact a Progent computer consultant for online or on-premises assistance, phone 1-800-993-9400 or visit Online Network Help.



An index of content::

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