Small business computer networks inArkansascan have fast and economical online access to Progent's qualified network security professionals to fix the toughest security problems. Rates are competitive, billing is per minute, engagement is immediate, and service is world class. Progent also provides assistance for complex engagements that requires the services of seasoned security consultants with top security certifications.

In case yourArkansassmall business is far from major urban neighborhoods including Little Rock, Fort Smith, or Fayetteville, contact with local accredited security professionals is often problematic when you have a crisis. This can cause a loss of productivity for your business, angry customers, idle workers, and defocused executives. By calling Progent's remote support, you have access to a Certified security engineer who can offer assistance when you have to have it to keep your system on line and salvage your information.

Progent can assist you in your efforts to defend your information system with support services that ranges from security checks to creating a comprehensive security plan. Progent offers economical support to help companies of any size to design and maintain secure IT environments powered by Windows and Cisco products and that may include servers and desktops based on UNIX, Linux, Solaris, or Apple Mac OS X platforms as well as mobile clients with Apple iPhones and iPads or Android or Windows Phone devices.

Progent can also assist you to outsource spam blocking and protection from e-mail-based attacks. Email Guard is Progent's email security platform that uses the technology of leading data security companies to deliver centralized control and world-class security for your email traffic. The hybrid structure of Email Guard managed service integrates a Cloud Protection Layer with a local security gateway device to offer complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The cloud filter acts as a first line of defense and blocks the vast majority of unwanted email from making it to your security perimeter. This decreases your exposure to external threats and saves system bandwidth and storage space. ProSight Email Guard's onsite gateway appliance adds a deeper layer of analysis for inbound email. For outbound email, the onsite security gateway offers anti-virus and anti-spam protection, policy-based Data Loss Prevention, and encryption. The onsite gateway can also enable Exchange Server to track and safeguard internal email that originates and ends inside your corporate firewall.

Progent's certified professionals are available remotely or on site to provide a variety of urgent or longer-term network security services such as:

  • Perform comprehensive network security evaluations
  • Recover promptly after virus and worm attacks
  • Install effective firewalls
  • Implement secure solutions for remote and mobile connectivity
  • Deploy advanced utilities for defense against viruses, spam and directory harvest attacks
  • Develop a comprehensive security strategy with round-the-clock monitoring
  • Provide comprehensive Call Center Services
  • Create an effective data backup and disaster recovery plan based on Data Protection Manager backup capability
If your business has an urgent need for IT security support, go to Progent's Urgent Remote Technical Support.

Progent's security experts offer world-class support in key areas of network protection that include auditing, firewalls and VPN, and high-level security consulting.

Security Assessment
Progent's certified security consultants can assess the effectiveness of your current computer security environment by performing exhaustive remote automated analysis via advanced utilities and tested procedures. Progent's skill in administering this service saves your company money and assures an objective picture of system vulnerability. The information your company is provided can form the basis of a security plan that will permit your network to run safely and react rapidly to future risks.

Automated Security Assessment
Progent offers expertise in the application of security testing packages such as Microsoft Baseline Security Analyzer (MBSA) and GFI LANguard for affordably running a set of automatic network auditing scans to uncover potential security gaps. Progent has extensive knowledge of other network auditing tools such as NMAP Port Scanner, AMAP, eEye, plus utilities such as Metasploit, Hydra, and Nikto. Progent can help you to understand audit reports and respond effectively.

Progent can show you how to design security into your company operations, install auditing software, plan and implement a secure system architecture, and suggest policies to optimize the security of your IT system. Progent's security engineers are available to assist you to set up a firewall, design safe remote connectivity to email and data, and install VPN. Find out additional information concerning Progent's automated security evaluation.

Security Inventory and Evaluation Packages for Small Businesses
Progent has put together two low-cost security inventory scanning packages designed to enable small businesses to get an independent network security evaluation from a certified security specialist. With Progent's External Security Inventory Scan, a security engineer administers a comprehensive test of your network from outside your firewall to uncover possible risks in the security posture you expose to the outside world. With Progent's Internal Network Security Inventory Scan, an engineer executes a network scan from a secure computer within your company firewall to evaluate the risk to internal attacks. Both security inventory services are set up and run from a secured remote site. The project is directed by a consultant with high-level security credentials and who produces a report that summarizes and analyzes the data captured by the scan and suggests cost-effective improvements if appropriate.

Stealth Intrusion Analysis Consulting
Stealth penetration testing is a key part of any serious network security strategy. Progent’s security experts can perform extensive intrusion checks without the knowledge of your company's internal network support resources. Stealth penetration checking shows whether current security defense systems such as intrusion incident warnings and event log monitoring are correctly set up and actively monitored. Learn more about Progent's network security penetration analysis support services.

Firewall/VPN Support
Progent's expertise in security solutions encompasses extensive familiarity with major firewalls and VPN products from multiple companies such as Cisco, Microsoft, and Juniper. Progent offers the services of consultants who have earned important industry accreditations such as Cisco Certified Internetwork Expert and Microsoft Certified Systems Engineer (MCSE).

Cisco ASA 5500-X Firewalls with Firepower, ASA 5500 Series Firewalls, and PIX 500 Security Appliances Configuration and Debugging
The current Cisco ASA 5500-X Series Next-Generation Firewalls with Firepower Services offer significantly more value than Cisco's previous firewalls and have superseded the ASA 5500 and PIX security appliances for new installations. Since Cisco's purchase of Sourcefire, the whole family of Cisco ASA 5500-X firewalls can be provisioned to enable Firepower Services, based on Sourcefire's Snort product, which is the world's most deployed intrusion protection system (IPS). Firepower services provide powerful new capabilities including advanced malware protection (AMP), URL filtering, real-time threat analytics, and automation. Progent's Cisco-certified CCIE network experts can assist you to maintain your existing PIX or ASA 5500 firewalls or upgrade to ASA 5500-X firewalls with Firepower Services. Progent's consultants offer online and onsite help with ASA 5500-X firewalls with Firepower Services and can assist your company to plan, integrate, optimize, manage and troubleshoot firewall environments built around Cisco ASA 5500-X firewalls with Firepower Services. See additional information about ASA Firewalls with Firepower Services configuration and troubleshooting support.

Cisco Security and Virtual Private Network Support Services
Cisco's network security and remote access products represent a full line of easy-to-administer security products to help protect your local and remote network infrastructure. Cisco's VPN product family features routers, firewalls, intrusion detection devices and VPN appliances. Progent's expert consulting staff includes field-proven specialists with Cisco Certified Internetwork Expert and CCNP certifications who can help your organization to select Cisco VPN, Cisco RADIUS Security, and additional Cisco security technologies that fit most closely with your company objectives. Find out additional details concerning Progent's Support Expertise for Cisco Security Technology and Virtual Private Network Products.

Consulting Services for Additional Firewall and Virtual Private Network Technology
Progent provides small and medium size organizations expert support for Intrusion Protection Systems and IPsec VPN technology from major firewall and VPN security companies such as Check Point Software, Juniper, and SonicWall. Progent can show you how to design a comprehensive security plan and choose the right technologies from multiple suppliers to achieve your security objectives while staying within your spending restraints.

Progent's Fixed-price Managed Services for Information Security
Progent's value-priced ProSight portfolio of network management outsourcing services is designed to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all facets of information assurance. Managed services available from Progent include:

ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Recovery
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that incorporates cutting edge behavior analysis technology to defend endpoints and physical and virtual servers against modern malware attacks such as ransomware and file-less exploits, which easily escape legacy signature-based anti-virus products. ProSight Active Security Monitoring protects on-premises and cloud resources and provides a single platform to automate the entire threat progression including blocking, infiltration detection, containment, cleanup, and post-attack forensics. Top capabilities include one-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against new threats. Find out more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense.

ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Security
ProSight Enhanced Security Protection managed services deliver ultra-affordable in-depth security for physical and virtual servers, workstations, smartphones, and Exchange email. ProSight ESP uses contextual security and modern behavior analysis for round-the-clock monitoring and responding to cyber assaults from all vectors. ProSight ESP offers firewall protection, penetration alarms, device control, and web filtering via cutting-edge tools packaged within one agent accessible from a unified console. Progent's data protection and virtualization consultants can assist your business to plan and implement a ProSight ESP deployment that addresses your company's specific requirements and that allows you achieve and demonstrate compliance with legal and industry information protection regulations. Progent will help you specify and configure policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alarms that call for urgent attention. Progent can also assist your company to set up and verify a backup and restore system such as ProSight Data Protection Services (DPS) so you can recover rapidly from a destructive security attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Exchange filtering.

ProSight Data Protection Services: Managed Cloud Backup and Recovery
ProSight Data Protection Services offer small and medium-sized businesses a low cost end-to-end solution for reliable backup/disaster recovery (BDR). For a fixed monthly rate, ProSight DPS automates and monitors your backup activities and allows rapid recovery of critical data, apps and VMs that have become lost or corrupted as a result of hardware breakdowns, software glitches, disasters, human mistakes, or malware attacks like ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, applications, system images, as well as Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to an on-promises storage device, or mirrored to both. Progent's backup and recovery consultants can deliver world-class support to configure ProSight Data Protection Services to be compliant with regulatory standards such as HIPPA, FIRPA, PCI and Safe Harbor and, whenever needed, can assist you to recover your business-critical information. Read more about ProSight Data Protection Services Managed Cloud Backup and Recovery.

ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam filtering and email encryption service that uses the technology of top information security vendors to deliver centralized management and world-class security for your email traffic. The powerful structure of Email Guard integrates cloud-based filtering with an on-premises gateway device to offer complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne threats. Email Guard's Cloud Protection Layer serves as a preliminary barricade and blocks the vast majority of unwanted email from reaching your network firewall. This decreases your exposure to external attacks and conserves system bandwidth and storage space. Email Guard's on-premises gateway device adds a further layer of inspection for incoming email. For outgoing email, the on-premises gateway provides anti-virus and anti-spam filtering, DLP, and email encryption. The local gateway can also assist Exchange Server to monitor and protect internal email that originates and ends inside your security perimeter. For more information, see Email Guard spam and content filtering.

ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
With Progent's ProSight Virtual Hosting service, a small organization can have its critical servers and applications hosted in a protected fault tolerant data center on a fast virtual host configured and maintained by Progent's IT support professionals. Under Progent's ProSight Virtual Hosting service model, the customer retains ownership of the data, the operating system software, and the applications. Because the environment is virtualized, it can be moved easily to an alternate hosting solution without requiring a lengthy and difficult configuration process. With ProSight Virtual Hosting, your business is not locked into one hosting provider. Learn more about ProSight Virtual Hosting services.

ProSight IT Asset Management: IT Documentation and Password Management
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, maintain, retrieve and protect information about your network infrastructure, procedures, business apps, and services. You can instantly locate passwords or IP addresses and be alerted automatically about impending expirations of SSL certificates ,domains or warranties. By updating and managing your IT infrastructure documentation, you can eliminate up to half of time thrown away trying to find vital information about your network. ProSight IT Asset Management includes a centralized repository for holding and collaborating on all documents required for managing your network infrastructure such as standard operating procedures and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and relating IT data. Whether you’re planning improvements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the knowledge you require as soon as you need it. Learn more about Progent's ProSight IT Asset Management service.

Certified Security Planning
Any company should have a carefully considered security strategy that includes both preventive procedures and reaction planning. The pre-attack plan is a collection of mechanisms designed to minimize vulnerabilities. The post-attack plan assists your company's security engineers to evaluate the damage caused by an attack, repair the system, document the experience, and get business functions restored as soon as possible.

Progent's expert IT security consultants can to help your business to perform a comprehensive vulnerability evaluation and define a network security plan to establish security policies and mechanisms to reduce future attacks and threats.

CISM Accredited Network Security Consulting Services
The CISM organization defines the core capabilities and international standards of performance that IT security managers are required to learn. CISM gives business management the confidence that consultants who have earned their CISM certification have the experience and knowledge to deliver effective security administration and support services. Progent offers the expertise of CISM Premier security professionals to assist businesses with:

  • IS Security Strategies
  • Vulnerability Analysis
  • Network Security Implementation Management
  • IS Security Administration
  • Response Management
Find out more details about Progent's CISM Certified Security Support Expertise.

CISSP Certified Security Engineering Assistance
CISSP denotes mastery of a worldwide standard for data security. ANSI (American National Standards Institute) has granted certification recognition in the area of data protection stipulated by ISO 17024. Progent can provide the services of security professionals who have qualified for CISSP accreditation. Progent can provide a CISSP-certified expert to help your organization in a broad range of security areas such as:

  • Security Administration Practices
  • Security Architecture and Paradigms
  • Access Control Systems and Methodology
  • Applications Development Security
  • Secure Operations
  • Site Security
  • Data Encryption Mechanisms
  • Telecom, Network and Internet Security
  • Disaster Recovery Preparedness
Find out additional information concerning Progent's CISSP Accredited Information Security Consulting Professionals.

CISSP-ISSAP Qualified Secure Information System Architecture Consulting Assistance
Progent's CISSP-ISSAP Certified system architecture professionals are consultants who have been awarded ISSAP status through rigorous testing and significant experience with information security architecture. The ISSAP certification represents proven skill in the more complex demands of information system security architecture within the broader scope of IS security knowledge required for CISSP certification. Progent's ISSAP-premier security specialists can assist your company with all aspects of secure network architecture such as.

  • Access Management Mechanisms and Techniques
  • Telecommunications and Network Infrastructure Protection
  • Cryptography Solutions
  • Needs Analysis and Security Criteria
  • Business Continuity Planning and Disaster Recovery Planning (DRP)
  • Hardware Security
Learn additional details concerning Progent's ISSAP Qualified Secure Information System Architecture Support Expertise.

CISA Qualified Information System Security Auditing Consulting Services
The Certified Information Systems Auditor (CISA) accreditation is a globally recognized achievement that indicates mastery in information system security audit and control. Certified by the American National Standards Institute (ANSI), the CISA accreditation has candidates undergo an extensive examination given by the ISACA professional association. Progent's CISA-certified network security audit engineers can help your IT organization with:

  • Information Systems Audit Services
  • Information Technology Governance
  • Systems and Infrastructure Lifecycle Planning
  • IT Support
  • Protecting Data Assets
  • Business Continuity Preparedness
Read the details about Progent's CISA Certified Network Security Auditing Consulting Support.

Certified in Risk and Information Systems Control (CRISC) Consultants
The CRISC certification program was established by ISACA in 2010 to validate an IT professional's skills to design, deploy, and support IS control mechanisms to reduce risk. Progent offers the services of a CRISC-certified consultant to assist your company to create and carry out a business continuity or disaster recovery plan that follows industry best practices promoted by CRISC and geared to match your company's risk tolerance, business objectives, and IT budget. Progent's CRISC IT risk management specialists offer a range of risk assessment services including:

  • Collect information and review documentation to identify significant risk scenarios
  • Inventory legal, industry, and contractual mandates and organizational policies associated with your network to determine their potential influence on your strategic objectives
  • Point out possible vulnerabilities for your business workflows to assist in evaluating your enterprise risk
  • Create a risk awareness program and conduct seminars to make sure your organization understand IT risk so they can assist with your risk control process
  • Connect key risk scenarios to your associated operational processes to help assign risk ownership
  • Determine risk appetite with your senior leadership and major stakeholders to ensure they are in agreement
Get the details about Progent's Certified in Risk and Information Systems Control (CRISC) Consultants.

GIAC Certified IS Security Engineering Support
GIAC was established in 1999 to certify the skill of computer security professionals. GIAC's goal is to verify that a certified professional possesses the knowledge appropriate to deliver support in key areas of network, data, and application program security. GIAC accreditations are acknowledged by businesses and government organizations all over the world including and the U.S. National Security Agency (NSA). Progent's GIAC security audit consultants are available to assist your company with:

  • Assessing Networks
  • Incident Response
  • Intrusion Detection
  • Web Application Security
  • SIEM solutions
Learn additional information about Progent's GIAC Information Assurance Services.

Get in Touch with a Progent Security Expert
To learn how to contact a Progent security engineer for remote or onsite assistance in Arkansas, phone 1-800-993-9400 or go to Online Network Support.

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  • Microsoft Hyper-V Server Virtualization Professionals
    Hyper-V Virtual IT Consulting

    Progent's Microsoft-certified consultants can help you analyze the possible advantages of Hyper-V-based server virtualization for your company, perform pilot implementations to validate Hyper-V's operation with your production software, evaluate your network and server infrastructure for optimal operation with virtualization solutions, help you in upgrading to Microsoft Windows Server 2008 and setting up Windows Hyper-V, train your network management personnel to monitor and manage Hyper-V, offer world-class consulting support for enhancing the protection of your virtual servers, establish and validate business continuity processes that optimize system uptime, and deliver continuing consulting and technical support including low-cost remote troubleshooting and comprehensive Help Desk outsourcing.

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    Progent's certified SQL Server 2019 consultants can assist you to assess the advantages for migrating to SQL Server 2019 and can provide fast remote or on-premises access to experts in system planning and integration, application development, database administration, and cybersecurity.

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  • 64-bit Migration Consultant
    24 Hour 64-bit Processing Consulting Services

    Progent’s Microsoft-certified engineers can help your organization to update your desktops from 32 to 64 bits. Progent can help you to understand the risks and advantages of upgrading to 64-bit PC desktop computing, design an affordable upgrade process that reduces business interruptions, and offer inexpensive, professional online help to aid your organization to configure 64-bit desktop software and applications on your existing hardware.

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  • Microsoft Certified SCCM 2012 Reporting Support and Help
    SCCM 2012 Troubleshooting Engineer

    Progent's Microsoft-certified consultants can help your organization to plan for, implement, and administer System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to migrate smoothly to SCCM 2012 from a legacy device and application management platform or assist you to enhance your existing SCCM 2012 ecosystem to accommodate your evolving IT needs. In addition, Progent can assist you to create an infrastructure that extracts the most value from SCCM by providing advanced consulting support for related Microsoft platforms such as ADDS, SQL SSRS, and Internet Information Services.

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  • Windows Server 2012 R2 Security Troubleshooting Top Ranked Windows Server 2012 R2 Active Directory Technology Professional
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  • Wi-Fi Site Survey Remote Support Services
    Remote Wireless Site Survey Onsite Technical Support

    Progent’s Wireless Site Survey assists you to design and implement an 802.11a/b/g/n or 802.11ac (Wi-Fi) wireless network customized for your facilities, providing you a wireless solution that delivers the reception, performance, load-handling capability, Quality of Service, security, and roaming ability your company needs. Progent's Wireless Site Survey services are available either as an affordable online service or as a more detailed onsite service.

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