MS Exchange and Office 365 Configuration, Upgrades, and Troubleshooting Services
Progent's Microsoft-certified consultants have more than 20 years of background assisting companies of all sizes to plan, install, and support email solutions based on Microsoft Exchange. For companies in Arkansas, Progent offers a range of economical Exchange Server support and maintenance services to ensure that your company's Microsoft Exchange solution features:
Data security and compliance
Inbound and outbound virus and spam defense and content management
Non-stop operation
Easy connectivity for remote and on-the-road users
Streamlined management mechanisms
Universal mail boxes with voicemail, Instant Messaging, Presence, and conferencing capability
Non-intrusive and high-speed data backup and restoration
Full coordination of on-premises and cloud resources
Progent makes available to businesses an online troubleshooting hot line staffed by Microsoft MCSE qualified engineers to fix Exchange Server problems rapidly. Progent's onsite network technicians can be dispatched within one day to businesses to most major metropolitan areas in Arkansas. Progent's Cisco CCIE network engineers have the skill to provide assistance with challenging network problems that affect Exchange performance, and Progent's CISSP and CISA premier security engineers can assist your business to defend against or recover from attacks.
Progent's Microsoft Exchange design and troubleshooting professionals can assist your business to plan and execute non-disruptive migrations from out-of-date email systems to a current Microsoft platform. Progent's 64-bit upgrade consultants can assist you to evaluate the business advantages and risks of upgrading to a 64-bit edition of Exchange Server and can assist you to create and execute an economical migration strategy to a 64-bit version of Exchange. Progent's Power BI integration experts can help you use data from Exchange spreadsheets to create visualizations to incorporate into collaborative Power BI analytical reports and dashboards. Progent can also help you to integrate your Microsoft Exchange-based email solution with the latest smartphones by providing BYOD integration services that include Apple iPhone integration and Android phone and tablet integration.
Microsoft allows you to create transparent hybrid environments that combine Microsoft 365 and on-premises Exchange deployments. This allows you to have some Exchange mailboxes located on your corporate datacenter and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified consultants can assist you with any phase of planning, implementing and troubleshooting your hybrid Exchange solution. Progent's Exchange specialists can deliver occasional expertise to help you resolve stubborn technical problems and also offer comprehensive project management outsourcing or co-sourcing to make sure your hybrid Exchange initiative is carried out on schedule and within budget. For more information about Progent's consulting services for hybrid Microsoft 365 and local Exchange systems, refer to Microsoft 365 integration with on-prem Exchange.
Microsoft Exchange 2019 Server Planning and Configuration Services
Progent can assist your organization in any phase of your upgrade to Exchange Server 2019 such as configuring Windows Server 2019 for hosting Exchange; designing HA architecture for a local, cloud-based or hybrid deployment; moving mailboxes; designing and implementing Hyper-V virtualization; configuring hardware load balancing; building Database Availability Groups (DAGs) with MCDB caching; setting up Skype for Business 2019 for voicemail services; integration with SharePoint Server or SharePoint Online; updating firewalls; integration with O365; and setting up Outlook clients. For details, visit Progent's Microsoft Exchange 2019 planning and configuration services.
Microsoft Exchange 2016 Planning and Support
Microsoft Exchange Server 2016's consolidated architecture permits simplified implementation and expansion, higher utilization of hardware resources, and lower operational cost. Microsoft Exchange Server 2016 offers tighter connectivity with Office 365 applications, operation with Microsoft Windows Server 2016, higher throughput, improved data loss protection (DLP), and more rapid recoverability, feature-rich support for Apple iOS and Android mobile devices, comprehensive web-based administration, and a more functional Outlook web client. Learn more details about Progent's MS Exchange 2016 Server planning and support.
Microsoft Exchange 2013 Deployment
Microsoft Exchange Server 2013 incorporates major improvements to the capabilities of Exchange Server 2010 and delivers important new features as well as a revamped architecture. These enhancements affect vital facets of IT like manageability, availability, security and compliance, operational costs, collaboration, scalability, performance, cross-version interoperability, and the user experience. Progent's certified Exchange 2013 consulting experts can assist your organization to evaluate the business benefits of migrating to Exchange 2013, design a cost-effective validation and deployment strategy, and educate your IT staff to maintain your Exchange Server 2013 environment. Progent can also provide ongoing online support and management for Microsoft Exchange 2013. Learn more about Progent's Microsoft Exchange 2013 Server support services.
Exchange 2010 delivered breakthrough solutions for fault-tolerant, protected, integrated messaging. Relative to Exchange Server 2007 or Exchange 2003, Exchange 2010 is more affordable to deploy and support, simpler to administer and expand, more comprehensive in features, higher performance, less prone to system breakdown, more extensive in its services for mobile users, and better equipped to guard business data and resist hacker attacks. Find out more details concerning Progent's Microsoft Exchange 2010 support services.
Microsoft Exchange Server 2007 Consulting
Exchange 2007 Server is engineered to address the challenges of data security, anywhere access, speed, and reliability. Microsoft Exchange Server 2007 provides built-in resilience that delivers enterprise-class availability to keep your Exchange environment up and running, reduce spam and viruses, and help your organization to be compliant with government and industry standards. Find out more details about Progent's MS Exchange 2007 support services.
Microsoft Exchange 2003 Server Help
Microsoft Exchange Server 2003 offers a reliable, expandable, and manageable platform with round-the-clock messaging and collaboration plus reasonable cost of ownership. Microsoft Exchange Server 2003 remains widely used because it enables a wide range of team functions, such as scheduling utilities, discussion groups, and team folders, and in addition allows sharing of data across geographic, organizational, and protocol borders with functions such as IM, real-time data, and video conferencing. Despite the fact that Microsoft has withdrawn support for the product, Microsoft Exchange 2003 is nevertheless one of the most popular versions of the Exchange family. Progent can help your business to maintain your current Microsoft Exchange Server 2003 solution or upgrade to a more advanced version of Exchange. Find out additional information about Progent's MS Exchange 2003 consulting.
MS Exchange Server 2000 Support
Unlike MS Exchange 5.5, which uses its built-in directory, Microsoft Exchange Server 2000 utilizes Active Directory, offering a simplified administration and protection model. Microsoft has terminated support for this venerable product and it is time to upgrade. Progent's veteran email professionals have extensive background supporting Exchange 2K and can assist you to migrate affordably to a more advanced release of this popular messaging technology. Learn additional details concerning Progent's Exchange 2000 support.
Exchange 2016 Server Migration Expertise
Progent can assist you with all stages of your Microsoft Exchange Server 2016 migration such as coexistence, piloting, mailbox migration, client remediation and management/end user training. Progent's certified Exchange consultants can assist you to evaluate the strategic benefits of deploying Microsoft Exchange 2016, design and carry out an efficient migration, and provide as-needed troubleshooting. Progent can assist you to build an Exchange 2016 ecosystem hosted on on-premises and/or cloud datacenters. Learn more details about ways that Progent's MS Exchange 2016 migration consulting services can assist your organization to upgrade affordably from your current Exchange solution to MS Exchange 2016 Server.
Exchange 2013 Upgrade Support
Microsoft Exchange Server 2013 incorporates significant enhancements to Microsoft Exchange 2010 Server and offers powerful new functions as well as a simpler design. Progent's consultants can help you to upgrade to Microsoft Exchange Server 2013 utilizing as much as possible of your existing infrastructure. Progent's experts can also assist you to configure Microsoft Exchange Server 2013 with Lync, SharePoint Server, and Office or Office 365 for advanced collaboration and eSearch features. Learn how Progent's Exchange 2013 Server migration consulting experts can help you migrate efficiently to Exchange 2013 Server for on-premises, cloud, or mixed deployments.
Microsoft Exchange 2010 Migration Expertise
Progent can provide comprehensive support for each step of your Exchange 2010 upgrade including end-to-end project management, site readiness preparation, project planning, specification of new software and hardware needed, suggested vendor sourcing, pilot testing at customer location or at Progent's test facility, managing transitional coexistence of Exchange Server 2010 and Exchange 2003 or 2007, implementation the production system, deactivating the old system, and training for customer's IT group and end users. Find out more about ways that Progent's Exchange 2010 Migration Support can assist your organization to upgrade affordably and efficiently from your legacy Exchange Server system to Exchange 2010
Spam and Virus Filtering, Data Loss Protection plus Email Content Filtering and Email Encryption ProSight Email Guard is Progent's spam and virus filtering, data leakage prevention and email encryption solution that uses the technology of leading data security companies to deliver centralized control and world-class protection for all your email traffic. The hybrid structure of Progent's Email Guard integrates cloud-based filtering with a local security gateway device to provide advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. ProSight Email Guard's Cloud Protection Layer acts as a preliminary barricade and blocks the vast majority of unwanted email from making it to your security perimeter. This reduces your exposure to external attacks and saves system bandwidth and storage. Email Guard's onsite gateway device provides a further layer of inspection for inbound email. For outgoing email, the on-premises gateway offers anti-virus and anti-spam protection, protection against data leaks, and email encryption. The on-premises security gateway can also help Microsoft Exchange Server to track and protect internal email traffic that originates and ends within your corporate firewall. Find out more about Progent's ProSight Email Guard Spam Filtering, Virus Defense, Content Filtering and Data Loss Prevention.
Planning and Deployment Support for Microsoft Teams and Skype for Business Server
Progent's Microsoft Teams experts and Microsoft-certified Skype for Business integrators can provide online and on-premises expertise for organizations of any size to evaluate the benefits of upgrading to Microsoft Teams or Microsoft Skype for Business from any version of Lync Server or Office Communications Server. Progent can help you to design a local, cloud-based or hybrid topology; interface Microsoft Teams or Skype for Business with Microsoft SQL Server, Exchange, SharePoint and Office or Office 365; set up high-availability solutions; interface Microsoft Teams or Skype for Business with your PBX system and PSTN gateway; and interface with other communication systems like Cisco UC. Progent's certified data security experts can assist you create and verify a security strategy for your Microsoft Teams or Skype for Business solution that meets government and industry standards.
Get in Touch with Progent for Exchange Consulting and Troubleshooting
If your Arkansas IT organization is trying to find Microsoft Exchange Server support specialist, call Progent at 800-993-9400 or visit Contact Progent.
Progent's Apple Mac consultants can support the creative facets of Macintosh environments by offering help services and training in imaging, sound, and motion video. Progent's consultants offer expertise in a variety of Mac applications including Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with special projects such as scanning or digitizing audio or video or setting up an audio/video production studio.
Progent's Sun Solaris platform support services offer small companies and software developers help with managing and maintaining Solaris environments that coexist with Microsoft-powered networks. Progent offers your organization contact with Sun Solaris experts, support professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This broad array of expertise provides you with an easy single source to show you how to build and manage a protected and reliable mixed-platform connectivity and communications solution that allows Sun Solaris and Microsoft interoperability by integrating Windows with popular versions of UNIX including Mac OS X, Solaris, IBM AIX Open UNIX, HP-UX, BSD, SCO UNIX, and SGI/Irix or leading Linux platforms including RedHat, SUSE, CentOS Linux, Ubuntu, PCLinuxOS, fedora, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.
Microsoft SQL Server 2016 introduces major improvements in performance, capacity, security and compliance, availability, mobile computing support, and integrated analytics and reporting. New features include PolyBase for handling structured and unstructured files simultaneously for data warehousing, R language support, Row-level Security, Mobile Report Publisher, and centralized control over local and cloud-based resources. Progent's Microsoft-certified consultants can provide remote and on-premises support to help businesses of any size to implement, administer or debug any edition of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with other core Microsoft products such as Windows Server, Exchange, SharePoint, Dynamics CRM, Skype for Business, and SCOM.
Progent's Microsoft certified experts provide small and mid-size businesses world-class consulting services for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's standard tool for change and configuration management. SMS 2003, included in Microsoft System Center 200, allows you to install important applications quickly and automatically to appropriate users, lower product costs and stay compliant by understanding patterns of usage, improve Windows security by improving your knowledge of weak points and by installing critical updates, manage your external workforce through industry standards independent of connection or geography, and reduce operational costs by fully utilizing the administrative functions incorporated into Windows. Progent's SMS consulting professionals can help you use SMS economically for automated software and application installation, security patch control, and asset tracking management including software and hardware inventory.
With Cisco Catalyst switches for small and mid-size businesses, Cisco allows companies to gain all the benefits of adding intelligent services to their IT infrastructures. Cisco's switching product line allows you to deploy capabilities that make your IT network highly available to accommodate time-critical needs, expandable to facilitate growth, safe enough to guard confidential information, and capable of prioritizing and controlling traffic flows to streamline network operations. Progent's Cisco certified consultants can show you how to select and integrate Cisco switches appropriate for your business. Also, Progent's CISM and CISSP certified security consultants can show you how to create a strategic security plan and set up Cisco switches so they help support your security strategy. Cisco Catalyst switching products that Progent supports include Cisco's Catalyst 2950 switches, Catalyst 3560 switches, Catalyst 4900 switches, and Catalyst 6500 switches.
Progent's Technical Response Center (TRC) offers low-cost national extended hours remote help for computer systems based on Windows and Cisco technology. Progent's Microsoft and Cisco-Certified service engineers offer 24x7 phone support and online secure network access to isolate and resolve technical problems rapidly and affordably.
Windows Server 2008 R2 offers outstanding levels of speed, protection, availability, expandability, and versatility that improve output of on-site, remote, and mobile users. Progent's Microsoft-certified professionals can deliver cost-effective remote engineering, troubleshooting, and training services to assist your company to design, implement, and manage Windows Server 2008 R2 to add substantial strategic value to your network.
Progent can assist your organization to plan an upgrade to Microsoft Teams from Skype for Business or Lync Server and install, manage, and troubleshoot a cloud or hybrid deployment of Microsoft Teams. Progent can assist you to integrate Teams with Microsoft Office and Microsoft 365 apps, Exchange Online, SharePoint, and your PSTN gateway.
Progent's managed services for software/firmware update management provide organizations of any size a flexible and affordable alternative for evaluating, validating, scheduling, implementing, and documenting software and firmware updates to your servers, endpoints scanners, network infrastructure appliances such as switches and Wi-Fi access points, and IoT devices such as alarms and health monitors.
Progent is a certified Hornetsecurity/Altaro partner and can design, configure, and manage a deployment of 365 Total Backup to preserve your Microsoft 365 user and group mailboxes, files stored within your company's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows endpoints.
Ubiquiti's UniFi family of Wi-Fi network appliances includes a wide selection of Wave 2 802.11ax Wi-Fi access points (APs), security gateways, and managed switches. UniFi devices installed on multiple venues with thousands of APs can be remotely provisioned and administered using free UniFi Controller software, which centralizes and streamlines deployment, discovery, management, optimization, debugging, monitoring, and analytics. Progent can provide the skills of veteran Wi-Fi professionals who can assist you to assess the value of UniFi technology for your environment and assist you to plan, deploy, administer, and troubleshoot your UniFi ecosystem.
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can help you to halt the progress of an active ransomware attack. Call 800-462-8800
Microsoft Forefront Threat Management Gateway 2010 builds on the proven security capabilities of Internet Security and Acceleration Server 2006 and offers a centrally administered web gateway that acts as a one-server platform for an array of security functions such as an application and network layer firewall, URL filtering, malware inspection, intrusion protection, reputation services, Virtual Private Network management, plus HTTP and HTTPS inspection. Forefront TMG 2010 provides comprehensive web security reporting features, permits customized reports powered by SQL Server, works with Active Directory to simplify authentication and policy enforcement, and can be deployed as a virtual server to lower costs and improve availability. Progent's Microsoft consultants can assist you to design and execute pilot and production deployments; interface Microsoft Forefront Threat Management Gateway with Windows Server 2008 R2, AD, Microsoft SQL Server, Microsoft Exchange Server, and Microsoft SharePoint 2010; install Forefront Threat Management Gateway 2010 to operate on a virtual server with Windows Hyper-V; and deliver ongoing consulting and troubleshooting. Progent can also help your organization to migrate smoothly to Microsoft Forefront Threat Management Gateway 2010 from ISA Server 2006 or ISA Server 2004.
Microsoft has made a strong effort to enable transparent hybrid environments that integrate Microsoft 365 Exchange Online and local Exchange systems. This permits you to have certain Exchange mailboxes located at your physical datacenter or private cloud and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified consulting team can assist your organization with any phase of planning, integrating and troubleshooting your hybrid Microsoft 365 Exchange solution. Progent's Exchange consultants can deliver as-needed support to help you resolve stubborn technical bottlenecks and also can provide comprehensive project management outsourcing or co-sourcing to ensure your hybrid Exchange solution is completed on schedule and on budget.
Progent offers technical support for medium size companies who have 100 to 250 system clients. The mid-size business or work group has typically been an underserved part of the market for IT support expertise. The cost structures and support delivery practices of large outside service firms make them too expensive for the typical small business or small medium business (SMB), which commonly relies on a modest IT budget with which to maintain an information system whose complexity and sophistication are frequently similar to the networks of much larger enterprises. Progent's support delivery model, which takes great advantage of remote support, virtual office infrastructure and 24x7 server monitoring, dramatically reduces the network support expenses of an SMB while providing the mid-size organization with big-company support from professional, IT experts with background in a wide array of small business network solutions. If your mid-sized organization or small business is searching for the quality of IT help needed by a mid-size office without paying big-company costs, call Progent.
Years of background providing Microsoft expertise and Cisco technology consulting has enabled Progent to build a unique ability for serving branch offices that require IT service with the responsiveness common to with small organizations but which offers effective communications, thorough documentation, and adherence to enterprise IT protocols. If your enterprise has a branch office situated anywhere in or any area served by Progent's engineers, Progent can provide a broad range of onsite and remote IT support services and network design expertise.
Microsoft Forefront Threat Management Gateway builds on the proven security capabilities of Microsoft Internet Security and Acceleration Server 2006 and offers a easily administered web gateway that acts as a single-server solution for a variety of security features such as an application and network layer firewall, URL filtering, malware inspection, intrusion protection, application proxy, VPN control, plus HTTP and HTTPS inspection. Forefront Threat Management Gateway includes comprehensive web security logging and reporting features, allows customized reports generated by SQL Server, works with Active Directory to streamline policy enforcement, and can be deployed as a virtual machine to lower costs and improve availability. Progent's Microsoft-certified consultants can assist you to plan and carry out pilot and production deployments; interface Microsoft Forefront TMG 2010 with Windows Server 2008 R2, Active Directory, Microsoft SQL Server, Microsoft Exchange Server, and SharePoint 2010; install Microsoft Forefront Threat Management Gateway to run on a virtual server with Windows Hyper-V; and provide ongoing support and repair services. Progent's consultants can also help your organization to migrate smoothly to Microsoft Forefront Threat Management Gateway from Microsoft ISA Server 2006 or 2004.
Progent can assist your organization in any facet of your migration to Exchange 2019 including deploying Windows Server 2019 Core for hosting Exchange; designing HA infrastructure for a local, Microsoft cloud connected or hybrid environment; moving mailboxes; designing and implementing Windows Hyper-V; setting up HLB; setting up Database Availability Groups (DAGs) with MCDB solid-state caching; setting up Skype for Business 2019 for voicemail; integration with SharePoint Server or SharePoint Online; preparing firewalls; integration with Microsoft 365 and setting up Outlook clients.
Progent's Microsoft-certified consultants offer small and midsize companies IT consulting, maintenance, and troubleshooting services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an enterprise portal platform for efficiently connecting people, groups and information. SharePoint Portal Server provides a central spot for your workers or clients to access, organize, distribute and manipulate useful data, files, and applications and to interact with one another. It enables quicker and more intelligent decisions, more efficient access across teams and more streamlined business practices. The main objective of SharePoint Server is to bring together, in a productive way, all of the many sources of information available inside and without an organization. Windows SharePoint Services connect workers, customers, teams and major tasks with the knowledge they've developed in a way that makes data convenient to find, download and re-use.
Cisco's security and remote connectivity technology for small to medium sized companies represent a complete range of easy-to-administer protection products to help you protect your wired and wireless network infrastructure. Cisco's Virtual Private Network product family includes routers, firewalls, and VPN access concentrators. Progent's expert staff of consultants includes field-proven specialists with Cisco's CCIE and Cisco Certified Network Professional qualifications who can assist your organization to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, and other Cisco protection solutions that fit most closely with your business objectives.