If your business information network is in Arkansas you can depend on fast phone-based contact with a UNIX, Linux, Sun Solaris, Mac OS X or CCIE-certified support specialist to help with emergency issues that threaten your network. Progent maintains one of the most extensive teams of UNIX and Cisco CCIE consulting experts available by phone of any independent support organization in the country. Rates are affordable, billing is per minute, engagement is immediate, and support is unbeatable.
If your Arkansas business is located far from larger urban areas including Little Rock, Fort Smith, or Fayetteville, contact with UNIX, Linux, Sun Solaris, or Mac OS X or Cisco CCIE experts may be limited during a crisis. This can result in lost revenue for your business, angry clients, idle workers, and distracted management. By contacting Progent's remote support, you can get in touch with a Premier consultant ready to deliver assistance when you have to have it to get your network operating.
Because Progent charges for phone support on a per-minute basis, your business is invoiced only for technical help received. Progent requires no startup fee. Some online service organizations have significant minimum payments or bill for every quarter hour or more. Progent's small granularity and simple pricing model avoid large bills for speedy repairs.
If your Arizona company requires technical help for UNIX, Linux, Solaris, Apple macOS and OS X or Cisco technology, go to Progent's remote support, phone 866-776-4368, or visit Contact Progent.
What Makes Progent's Online Support Services Unique?
Progent's seasoned staff of online consulting professionals has a wide range of in-depth information technology knowledge. This enables Progent's online service specialists to resolve the most complex technical problems more quickly than is possible with typical third-party support organizations or with the internal IT staff commonly available to smaller businesses. Progent has developed the technology and experience to repair problems economically in many different computer environments that feature mixtures of UNIX/Linux, Solaris, Apple macOS and OS X, Microsoft Windows, and Cisco technologies. (Refer to Progent's client testimonials.)
Progent's UNIX, Linux, Sun Solaris, Apple macOS and OS X, and CCIE support experts have earned advanced certifications such as Sun Solaris SCNA, Red Hat RHCE, Red Hat Certified Technician, Apple Certified System Administrator, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's online support team members also have a number of key Cisco credentials such as Cisco Certified Internet Expert in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional, CCNA, CCSP, Voice Professional, CCDA and CCDP.
To assist businesses who operate networks powered by a mix of UNIX/Linux, macOS and OS X, and Microsoft technology, Progent's remote support team offers the help of consultants have earned prestigious Microsoft credentials including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). To provide advanced security expertise, Progent offers remote support from professionals who have qualified for recognized security certifications including CISM Engineers, Certified Information Systems Security Professional (CISSP) specialists, and Information System Security Architecture Professional engineers. The scope of Progent's expertise coupled with Progent's team-oriented approach to repairing technical problems allows trouble ticket escalation, if appropriate, to specialists with relevant background to resolve unusually intractable problems. This accelerates remediation of emergency problems, prevents system disruption, and minimizes technical support invoices.
For organizations in the state of Arizona, Progent allows virtually instant remote access to a UNIX, Linux, Sun Solaris, macOS or OS X specialist for critical expertise to fix network problems that are damaging business productivity and are not within the experience of your on-hand network service organization. Progent's UNIX/Linux, Sun Solaris, Apple macOS and OS X, and Cisco CCIE-Premier service team can interface with your system via advanced remote support utilities in order to deliver rapid and economical diagnosis and resolution of serious computer problems.
Services Progent's Phone-based Consulting Specialists Can Provide Your Arizona Company
Progent network consultants are qualified to offer advanced assistance for a comprehensive set of UNIX/Linux, Apple Mac, Cisco, and Windows solutions such as:
Online Troubleshooting and Consulting for UNIX/Linux, Solaris, and macOS and OS X Systems
Progent's UNIX/Linux, Sun Solaris, and macOS and OS X phone-based computer service staff can assist Arizona small businesses to maintain a large set of information products and technologies including network architecture, messaging solutions, security consulting for networks and business processes, Microsoft Windows integration with UNIX/Linux, Sun Solaris, or Apple macOS and OS X systems, virtual server products for processor economization and centralized management, and transitioning from dated applications to contemporary solutions powered by newer versions of UNIX/Linux, Solaris, macOS and OS X, or Windows.
Progent's support professionals offer online technical help for computers powered by leading variants of the UNIX platform such as:
Apple macOS and OS X,
SCO UNIX and
SGI/Irix or common Linux products including
Debian GNU/Linux and
Cisco Network Infrastructure and Security Products
Progent leads the computer support industry for providing fast and economical communication with Cisco CCIEs. CCIEs are sought-after networking consultants who qualify for this advanced certification by passing intense examinations administered by Cisco. In most cases CCIEs are employed by big corporations or national Internet service providers (ISPs), and consequently their help is not conveniently available to the general public.
Progent is among the few IT support firms that ensures that CCIEs are available to assist small and mid-size organizations. In addition, Progent can provide convenient contact with a CCIE via telephone so that you can benefit from immediate help for complex system issues that are hurting your business but are not within the competence of your ordinary network support group. Progent's CCIE consultants can tie into your system using secure remote troubleshooting technology in order to provide rapid and affordable analysis and repair of serious network anomalies. To learn more concerning Progent's services for Cisco network appliances, see Cisco Network Consulting Expertise.
Microsoft Certified Partner for Remote Consulting for Windows
Progent's Microsoft-expert online support experts can deliver network problem solving and consulting help for the complete line of Microsoft server platforms. Progent is a Microsoft Partner and can provide your business the expertise of consulting engineers who can help you with a wide variety of technology expertise including
Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 migration,
Windows Server 2008 R2 support,
MS Exchange 2019 integration,
MS Exchange 2016 Server planning and deployment, Microsoft Exchange Server 2013 configuration,
Exchange 2010 management,
SharePoint Server 2016 migration consulting services,
SharePoint Server 2019 design and configuration,
Skype for Business configuration consulting and Lync Server 2010 migration, Microsoft Forefront TMG management and ISA Server maintenance, MS SQL Server 2017 expertise,
SQL Server 2016 integration and development, and Microsoft SQL Server 2014 support,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring and analytics,
System Center 2012 Operations Manager network monitoring,
Project Server training,
Small Business Server 2011 consulting, and
Windows Essentials migration and cloud integration.
Certified System Security Experts
Progent offers you contact with expert CISM, CISSP and ISSAP security engineers who can deliver a range of system protection solutions that can improve the resistance of your UNIX/Linux, Sun Solaris, or macOS and OS X environment against internal or external threats or help you to revive promptly from an attack. Security services provided Progent include: comprehensive security analysis using tools such as GFI LANguard NSS, EEYE Vulnerability Scanner, and utilities from Metasploit and Nikto; quick recovery from virus and worm attacks; integrating firewalls; establishing secure architectures for remote and mobile access; protecting your email system from viruses, spam and directory harvest attacks; and implementing continual proactive monitoring. To find out additional information about Progent's security support for small and midsize businesses, go to Progent's Consulting Services for Network Security.
Applications Support: Training, Programming, Troubleshooting
Progent's Apple Mac technology consultants can support the creative facets of Macintosh environments by offering help services and education in graphics, audio, and video. Progent's consultants offer help in a range of Apple Mac programs such as Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with special projects such as scanning or digitizing audio or video or setting up an audio/video production facility.
Progent's Application Experts Team offers professional engineering support and training in specific application fields including ERP, MRP, accounting system customization, and Customer Relationship Management. Progent also can provide expertise, programming, and education for familiar Microsoft applications such as Microsoft CRM, Microsoft Project, Word, and Excel. For more about Progent's expertise, custom development, and training offerings for UNIX, Linux, Solaris, macOS and OS X, or Microsoft applications, visit Progent's Business Application Experts Group.
Help Desk Outsourcing Options
Progent offers several programs for Call Center services including UNIX/Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Services, Virtual Help Desk Support Services, and Help Desk Consulting and Staffing.
Progent is a Microsoft Partner and maintains a skilled team of Cisco-authorized network experts. Progent's Help Desk Call Center staff of experienced UNIX, Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft experts are ready to provide your customers fast contact with a reliable technical support team with extensive experience delivering phone support and online repair service for small and medium-size business networks. Progent's concentration is on giving the Call Center a respected reputation as a major driver of company performance, and Progent's mission is to resolve and not just record problems. To find out additional information about Progent's Help Desk support and outsourcing, see Progent's Call Center Services.
Progent's Online Service Tools
Progent has deployed an arsenal of customized technologies, refined during years of use, focused on allowing the most advanced quality of service for delivering online technical support and troubleshooting for small and medium-size company information networks. Progent provides secure Virtual Private Network support for VPN gateways from a variety of popular companies including Microsoft, Cisco, Netscreen and Checkpoint. Protected VPN offsite access allows the consultants of Progent's Technical Response Center to interface to your environment remotely without breaching system security.
Progent's advanced service database application keeps extensive records of all service delivered to Progent's customers. Each active Progent team engineer has access to the details of support rendered to each client by any staff member. This archive of problems and fixes is structured as a conveniently accessible internal database that permits Progent's online technical engineers to communicate their experiences company-wide to make sure that the effectiveness of Progent's support grows daily. Progent's partnerships with key vendors including Cisco and Microsoft permit access to other extensive support databases as well as to vendors' in-house engineering personnel that enable Progent's online consulting experts to find the best resolutions promptly.
Contact a UNIX/Linux or Cisco Technical Assistance Expert Now
To see how to contact a UNIX, Linux, Sun Solaris, Apple macOS or OS X consultant or a Cisco certified CCIE for emergency remote consulting support in Arizona, phone 1-800-993-9400 or visit Expert Online Network Help.