Arkansas Linux/UNIX Consulting

If your business computer network is in the state of Arkansas you can depend on fast phone-based help from a UNIX, Linux, Solaris, Apple Mac OS X or CCIE-certified consultant to assist with complex issues involving your network. Progent maintains among the largest groups of UNIX and CCIE-certified consultants available by phone of any nationwide service organization in the United States. Rates are affordable, charges are per minute, engagement is fast, and support is unbeatable.

If your Arkansas business is located away from larger urban neighborhoods including Little Rock, Fort Smith, or Fayetteville, help from UNIX, Linux, Solaris, or Apple Mac OS X or Cisco CCIE experts could be problematic when there's an emergency. This can result in a drop in income for your company, angry clients, unproductive workers, and distracted management. By contacting Progent's remote support, you have access to a Certified engineer ready to provide assistance whenever you need it to get your network operating.

Because Progent bills for phone support per minute, your company pays exclusively for services delivered. Progent requires no startup surcharge. Some online service organizations demand substantial minimum payments or charge for each fifteen minutes or longer. Progent's fine granularity and straightforward billing model eliminate large bills for speedy solutions.

If your Arizona company needs remote support for UNIX/Linux, Solaris, macOS and OS X or Cisco technology, go to Progent's remote support, call 866-776-4368, or refer to Contact Progent.

Why is Progent's Online Technical Support Program Special?
Progent's experienced team of online support engineers offers a wide range of world-class information technology skills. This allows Progent's online service specialists to deal successfully with the most complex technical problems faster than is possible with ordinary independent service organizations or with the in-house IT staff usually found in small or mid-size businesses. Progent has developed the tools and skills to fix problems efficiently in many different network configurations that feature mixtures of UNIX/Linux, Sun Solaris, Apple macOS and OS X, Microsoft, and Cisco technologies. (See Progent's customer testimonials.)

Progent's UNIX, Linux, Solaris, macOS and OS X, and CISCO CCIE engineers have qualified for advanced certifications such as Sun SCNA and SCSA for Solaris, Red Hat RHCE, Red Hat Certified Technician, Apple Certified System Administrator, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's online service experts also hold a number of key Cisco certifications such as Cisco CCIE in Routing/Switching and Security, plus Cisco Certified CCNP, Network Associate, Security Professional (CCSP), CCVP, CCDA and CCDP.

In order to assist businesses who run environments based on a mix of UNIX, Linux, Solaris, Apple macOS and OS X, and Microsoft operating systems, Progent's remote support group offers the expertise of engineers have earned important Microsoft credentials such as Microsoft Certified Systems Engineer, Desktop Support Technician, and Solution Developer (MCSD). For delivering high-level security consulting, Progent offers phone-based contact with engineers who hold recognized security credentials including Certified Information Security Manager (CISM) consultants, CISSP experts, and Information System Security Architecture Professional engineers. The range of Progent's expertise combined with Progent's group approach to fixing network difficulties allows service escalation, when called for, to specialists with sufficient competence to resolve particularly tough problems. This accelerates resolutions of urgent problems, prevents system disruption, and minimizes technical support invoices.

For businesses in the state of Arizona, Progent allows virtually instant online communication with a UNIX/Linux, Sun Solaris, macOS or OS X consultant for critical help to fix network problems that are threatening productivity but are not within the scope of your in-house IT service organization. Progent's UNIX/Linux, Solaris, macOS and OS X, and Cisco CCIE-Premier service team can connect to your computer environment with state-of-the-art remote troubleshooting technologies in order to provide rapid and economical analysis and remediation of critical IT problems.

Troubleshooting Services Progent's Remote Consulting Specialists Can Provide Your Arizona Company
Progent's network consultants can deliver expert assistance for an extensive set of UNIX, Apple OS X, Cisco, and Microsoft Windows solutions such as:

Online Expertise for UNIX/Linux, Solaris, and macOS and OS X Systems
Progent's UNIX, Linux, Sun Solaris, and Apple macOS and OS X online network service staff can help Arizona companies to maintain a broad assortment of IT products and technologies including system infrastructure, messaging solutions, security expertise for networks and business operations, Windows integration with UNIX, Linux, Sun Solaris, or macOS and OS X systems, virtual server options for server economization and streamlined management, and migration from older applications to current environments powered by updated versions of UNIX, Linux, Sun Solaris, macOS and OS X, or Windows.

Progent's service experts offer online troubleshooting for systems based on popular derivatives of UNIX such as: macOS and OS X, Sun Solaris, IBM AIX OS, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO UNIX and Silicon Graphics IRIX or common Linux platforms including RedHat Linux, SUSE, Debian-GNU and Slackware Linux.

Cisco Network Architecture and Security Technology
Progent leads the computer support industry for providing immediate and economical communication with Cisco CCIEs. Cisco-certified CCIEs are elite networking professionals who qualify for this advanced credential by passing thorough testing supervised by Cisco. Most Cisco CCIEs are hired by big corporations or national Internet service providers (ISPs), and so their services are not readily available to small and mid-size businesses.

Progent is one of the few computer support firms that ensures that Cisco CCIEs are available to help small and mid-size organizations. In addition, Progent can provide convenient contact with a Cisco CCIE by telephone so your company can get timely assistance for critical system problems that are disrupting your productivity but are not within the comfort zone of your local network support resources. Progent's CCIE consultants can access your network by means of sophisticated remote support tools in order to perform quick and economical analysis and repair of serious network problems.

Cisco Authorized engineers from Progent can help your company to architect, configure, and manage a converged information system that can streamline operations, cut expenses, and accelerate the path to profitability. By offering Cisco routers experience with Catalyst switches support and Cisco wireless products configuration help, Progent can dramatically improve the business value of your information network in Arizona. To see additional information on Progent's services for Cisco network appliances, see Cisco Network Professional Support.

Microsoft Partner for Phone-based Expertise for Windows
Progent's Microsoft-expert remote service engineers can deliver computer system troubleshooting and IT support for all Microsoft server platforms. Progent is a Microsoft Certified Partner and can offer your company the assistance of support engineers who can help your company with a broad variety of technology practice areas including Windows Server 2019 migration services, Windows Server 2016 hybrid cloud planning and deployment, Windows Server 2012 R2 migration, Windows Server 2008 maintenance, Microsoft Exchange Server 2016 migration, Exchange Server 2013 integration, Microsoft Exchange 2010 monitoring and support, SharePoint Server 2016 migration and hybrid integration expertise, SharePoint 2019 planning and integration, Microsoft Skype for Business planning and deployment support and Lync migration, Forefront Threat Management Gateway 2010 management and ISA Server 2006 maintenance, Microsoft SQL Server 2017 consulting, Microsoft SQL Server 2016 integration and development, and Microsoft SQL Server 2014 consulting, System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring and analytics, System Center 2012 Operations Manager network monitoring, Project Server and Server Online training, SBS Server 2011 consulting, and Windows Essentials migration and cloud integration.

Premier System Security Engineers
Progent provides you access to expert CISM and ISSAP security professionals who can deliver a variety of system protection services that can strengthen the immunity of your UNIX/Linux, Solaris, or Apple macOS and OS X environment against assaults or assist you to recover fast from a breach. Security solutions available from Progent include: comprehensive security analysis utilizing platforms such as GFI LANguard NSS, EEYE Vulnerability Scanner, and utilities from Metasploit and Hydra; rapid recuperation from virus and worm attacks; integrating firewalls; designing safe architectures for remote and mobile access; protecting your messaging system against viruses, spam and DHA attacks; and setting up continual proactive monitoring. To find out more on Progent's security expertise for small and midsize companies, refer to Progent's Consulting Expertise for System Security.

Business Applications Support: Webinar Training, Customization, Troubleshooting
Progent's Mac technology consultants can promote the creative aspect of Macintosh environments by providing help services and training in imaging, audio, and motion video. Progent's consultants can provide help in a variety of Apple Mac applications such as Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with special projects such as capturing or digitizing audio or video or setting up an audio/video post-production facility.

Progent's Application Experts Group offers in-depth engineering support and training in special application fields including ERP, MRP, accounting system customization, and Customer Relationship Management. Progent also offers consulting, programming, and training for popular Microsoft applications such as Microsoft CRM, Microsoft Office Project, Microsoft Word, and Excel. For more on Progent's consulting, customization, and training offerings for UNIX/Linux, Solaris, macOS and OS X, or Microsoft applications, refer to Progent's Applications Experts Services.

Help Desk Call Center Outsourcing Options
Progent provides several programs for Help Desk assistance : UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft Call Center Outsourcing Services, Virtual Helpdesk Support Services, and Call Center Process Consulting and Staffing.

Progent's Help Desk Outsourcing Services are intended mainly for companies who need the immediate availability of a professional Help Desk but who have limited funds and internal support bandwidth. Progent’s Virtual Help Desk is a seamless extension of your current Helpdesk staff. Progent can act as a primary Help Desk Call Center for your organization, serve as an escalation alternative for the most challenging technical problems, or be ready in overflow instances when your ordinary service providers are too busy. Progent's Help Desk Call Center Consulting Services can aid you in establishing an effective new Help Desk Call Center or enhancing your existing one, evaluating or programming Help Desk software products to address the special needs of your business, or adding supplemental personnel to operate remotely in conjunction with your internal Help Desk Call Center group during high-demand scenarios such as software migrations.

Progent is a Microsoft Partner and maintains a skilled team of Cisco-certified network specialists. Progent's Help Desk team of experienced UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft experts are ready to provide your customers fast contact with a reliable technical support resource with extensive experience delivering phone help and online repair service for small and medium-size business networks. Progent's concentration is on earning the Help Desk Call Center a positive recognition as a major driver of company success, and Progent's goal is to fix rather than just document problems. For more information about Progent's Help Desk Call Center support and outsourcing services, refer to Progent's Call Center Services.

Progent's Remote Service Technologies
Progent has developed a collection of optimized technologies, refined over years of use, dedicated to allowing the most advanced standard of efficiency for delivering remote technical support and troubleshooting for small and medium-size business information systems. Progent offers safe Virtual Private Network support for gateways from multiple popular vendors such as Microsoft, Cisco, Netscreen and Watchguard. Protected VPN remote access allows the engineers of Progent's remote service group to interface to your environment remotely without violating network security.

Progent's highly evolved customer support reporting application includes extensive documentation for all service provided to Progent's customers. Every authorized Progent staff engineer has access to the history of services provided to every client by any team engineer. This database of issues and solutions is organized as a conveniently searchable proprietary database that allows Progent's online support engineers to communicate their knowledge with the whole team to ensure that the quality of Progent's support services grows daily. Progent's certifications with key vendors such as Cisco and Microsoft permit access to other vast technical support knowledge bases as well as to manufacturers' internal engineering staff that allow Progent's online consulting experts to come up with the best solutions quickly.