If your business IT network is inArkansasyou can depend on quick remote help from a UNIX, Linux, Sun Solaris, Mac OS X or CCIE-certified professional to help with emergency issues affecting your network. Progent retains one of the most extensive teams of UNIX, Linux, Sun Solaris, Mac OS X and Cisco CCIE support professionals accessible online of any nationwide service firm in the United States. The cost is reasonable, billing is per minute, sign-up is quick, and service is world class.
If yourArkansassmall business is located away from larger metropolitan areas such as Little Rock, Fort Smith, or Fayetteville, help from UNIX, Linux, Solaris, or Apple Mac OS X or Cisco CCIE engineers could be problematic when you have an emergency. This can result in a drop in income for your company, upset customers, idle employees, and defocused executives. By utilizing Progent's remote support, you have access to a Premier engineer ready to deliver help whenever you need it to keep your system on line.
Since Progent bills for remote help on a per-minute basis, your business is invoiced only for support delivered. Progent requires no startup charge. Some remote service organizations have large minimum time requirements or bill for every fifteen minutes or more. Progent's by-the-minute granularity and straightforward billing model save you from big tabs for quick solutions.
If your Arizona company needs online help for UNIX/Linux, Sun Solaris, Apple macOS and OS X or Cisco technology, go to Progent's online help, call 866-776-4368, or visit Contact Progent.
Why is Progent's Remote Technical Support Services Unique?
Progent's experienced staff of online consulting engineers offers a broad array of in-depth information technology skills. This allows Progent's online technical support experts to resolve the most complex technical problems faster than is possible with ordinary independent support organizations or with the in-house IT staff commonly available to small or mid-size businesses. Progent has refined the technology and experience to repair technical issues efficiently in many different network configurations that feature mixtures of UNIX/Linux, Sun Solaris, macOS and OS X, Microsoft Windows, and Cisco technologies. (Refer to Progent's customer testimonials.)
Progent's UNIX/Linux, Sun Solaris, macOS and OS X, and CCIE consultants have qualified for professional certifications such as Sun Certified Network Administrator, Red Hat RHCE, Red Hat RHCT, Apple Certified System Administrator, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's online support experts also hold a number of key Cisco credentials which include Cisco Certified Internet Expert (CCIE) in Routing/Switching and Security, plus Cisco Certified Network Professional, CCNA, Security Professional (CCSP), CCVP, and Design Associate.
In order to assist companies who run networks powered by a combination of UNIX/Linux, Apple macOS and OS X, and Microsoft technology, Progent's remote support team offers the assistance of consultants with important Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). To provide advanced security consulting, Progent provides online contact with professionals who have earned a variety of security certifications such as CISM consultants, Certified Information Systems Security Professional (CISSP) experts, and ISSAP engineers. The scope of Progent's technical knowledge combined with Progent's group approach to repairing network problems allows trouble ticket escalation, if needed, to specialists with sufficient competence to deal with particularly tough jobs. This accelerates resolutions of emergency network problems, prevents network downtime, and reduces maintenance bills.
For businesses anywhere in Arizona, Progent allows virtually instant remote communication with a UNIX, Linux, Sun Solaris, Apple macOS or OS X engineer for critical expertise to fix computer issues that are damaging your business and are outside the skill set of your on-hand IT maintenance organization. Progent's UNIX, Linux, Solaris, Apple macOS and OS X, and Cisco CCIE-Premier engineers can connect to your network using the latest remote support utilities that allow them to provide fast and efficient diagnosis and resolution of critical network problems.
Troubleshooting Services Progent's Online Support Specialists Can Offer Your Arizona Company
Progent network consultants are qualified to offer expert assistance for an extensive array of UNIX, Apple Mac, Cisco, and Windows technologies including:
Online Expertise for UNIX/Linux, Sun Solaris, and macOS and OS X Systems
Progent's UNIX/Linux, Sun Solaris, and Apple macOS and OS X phone-based network service staff can help Arizona small businesses to maintain an extensive set of computer products and technologies including network infrastructure, messaging solutions, security consulting for computer systems and business processes, Windows coexistence with UNIX/Linux, Sun Solaris, or Apple macOS and OS X platforms, VMware technologies for server economization and streamlined administration, and transitioning from legacy systems to current environments powered by newer versions of UNIX, Linux, Solaris, macOS and OS X, or Windows.
Progent's support experts offer online troubleshooting for computers powered by popular derivatives of the UNIX OS such as:
macOS and OS X,
IBM AIX Operating System,
HP-UX (Hewlett Packard UNIX),
Berkeley UNIX (BSD),
Silicon Graphics IRIX or common Linux products such as
Cisco Network Architecture and Security Solutions
Progent leads the network support arena for offering fast and economical access to Cisco CCIEs. CCIEs are elite networking professionals who earn this advanced certification by passing intense testing given by Cisco. The vast majority of Cisco CCIEs are employed by large enterprises or nationwide Internet service providers (ISPs), and consequently their services are not easily available to the general public.
Progent is one of the few computer consulting providers that ensures that Cisco CCIEs are available to assist small and mid-size businesses. Also, Progent offers convenient contact with a Cisco CCIE via phone so you can receive timely support for critical system issues that are impacting your business but are outside the comfort zone of your local IT support personnel. Progent's CCIE consultants can access your environment using state-of-the-art on-line support technology to execute quick and economical diagnosis and resolution of urgent network problems. For more information on Progent's support for Cisco network appliances, see Cisco Technology Consulting Expertise.
Microsoft Certified Partner for Phone-based Expertise for MS Windows
Progent's Microsoft-certified online support experts offer computer system troubleshooting and IT support for all Microsoft server products. Progent is a Microsoft Partner and can provide your organization the assistance of consulting engineers who can help your company with a broad range of platform practice areas such as
Microsoft Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 consulting,
Microsoft Exchange 2019 Server planning and configuration,
Microsoft Exchange Server 2016 migration, Microsoft Exchange Server 2013 consulting,
SharePoint 2019 design and configuration,
SharePoint Server 2016 migration and hybrid deployment consulting services,
Microsoft Teams configuration help,
Microsoft Skype for Business configuration support and Microsoft Lync migration, Microsoft Forefront Threat Management Gateway administration and ISA Server 2006 maintenance, MS SQL Server 2019 planning and deployment consulting, MS SQL Server 2017 consulting,
SQL Server 2016 migration and development, and Microsoft SQL Server 2014 consulting,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring,
System Center 2012 Operations Manager (SCOM 2012) network monitoring,
Project Server planning,
Small Business Server support, and
Windows Essentials migration and cloud integration.
Premier Security Professionals
Progent offers you contact with certified CISM, CISSP and ISSAP security engineers who offer a range of security services that can improve the immunity of your UNIX/Linux, Sun Solaris, or Apple macOS and OS X environment against attacks or assist you to revive quickly from an attack. Security solutions available from Progent include: comprehensive security audits utilizing technologies such as GFI LANguard, AMAP Application Scanner, and software from Solar Winds and Netcat; efficient recuperation from virus and worm assaults; setting up firewalls; planning secure architectures for off-site and mobile connectivity; securing your messaging infrastructure against viruses, spam and DHA attacks; and setting up continual proactive monitoring. For additional information concerning Progent's security services for small and medium-size companies, go to Progent's Consulting Support for Network Security.
Applications Services: Online Classes, Development, Problem Solving
Progent's Apple Mac technology experts can promote the creative aspect of Mac computing by offering help services and education in imaging, sound, and video. Progent's consultants can provide help in a variety of Mac programs such as Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with special projects such as capturing or digitizing audio or video or configuring an audio/video production facility.
Progent's Application Experts Team can supply in-depth engineering expertise and education in specific application fields including ERP, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also offers expertise, programming, and education for popular Microsoft business applications including CRM, Office Project, MS Office Word, and Microsoft Excel. To find out more information on Progent's consulting, programming, and education offerings for UNIX/Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, visit Progent's Applications Experts Group.
Call Center Service and Outsourcing Options
Progent offers a variety of programs for Help Desk Call Center assistance that include UNIX, Linux, Solaris, macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Services, Virtual Help Desk Services, and Helpdesk Process Consulting and Staffing.
Progent is a Microsoft Partner and has a skilled team of Cisco-certified networking experts. Progent's Call Center staff of experienced UNIX, Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft professionals are ready to offer your customers convenient access to a reliable technical support resource with years of background in phone help and online repair service for small and midsize business information systems. Progent's concentration is on earning the Help Desk a respected recognition as a key contributor to company success, and Progent's target is to fix and not simply record problems. To read more information about Progent's Help Desk support and outsourcing services, go to Progent's Help Desk Call Center Support.
Progent's Remote Technical Support Technologies
Contact a UNIX, Linux, Solaris, Mac OS X or Cisco Network Assistance Specialist Now
Progent's sophisticated service reporting software stores extensive records of all service delivered to Progent's customers. Every authorized Progent staff consultant has the benefit of the history of support rendered to every client by any staff member. This database of trouble tickets and solutions is structured as a readily accessible internal knowledge base that permits Progent's online technical professionals to share their knowledge company-wide to ensure that the effectiveness of Progent's technical support grows over time. Progent's certifications with key vendors such as Cisco and Microsoft make available other vast technical support databases as well as to vendors' in-house engineering staff that enable Progent's online service specialists to find the best solutions promptly.
To learn how to ask a UNIX/Linux engineer or a Cisco CCIE for urgent remote engineering expertise in Arizona, call 1-800-993-9400 or go to Expert Online Network Support.