If your business IT network is in Arkansas you can now get fast phone-based help from a UNIX or CCIE-certified support specialist to assist with urgent issues that threaten your computer network. Progent retains one of the largest teams of UNIX and CCIE-certified consulting experts available remotely of any nationwide service firm in the U.S. The cost is competitive, billing is per minute, engagement is immediate, and service is unbeatable.
In case your Arkansas company is far from major metropolitan areas including Little Rock, Fort Smith, or Fayetteville, contact with UNIX, Linux, Solaris, or Apple Mac OS X or CCIE-certified experts may be problematic during a network crash. This can cause a loss of income for your business, upset clients, idle workers, and defocused management. By contacting Progent's remote support, you can get in touch with a Premier professional ready to provide help when you have to have it to keep your network running.
Since Progent bills for telephone-based help on a per-minute basis, your company owes just for support delivered. Progent imposes no startup charge. Some online support firms demand substantial minimum payments or bill for every quarter hour or more. Progent's fine granularity and straightforward billing model save you from unexpectedly large invoices for fast solutions.
If your Arizona company requires remote assistance for UNIX/Linux, Sun Solaris, macOS and OS X or Cisco technology, go to Progent's online help, call
What Makes Progent's Remote Technical Support Program Special?
Progent's experienced team of remote consulting professionals offers a broad range of world-class computer knowledge. This allows Progent's online service specialists to deal successfully with the most complex technical problems more quickly than is feasible with typical third-party support organizations or with the internal support staff usually found in small or mid-size businesses. Progent has developed the technology and experience to repair problems efficiently in a wide variety of computer configurations that feature mixtures of UNIX/Linux, Sun Solaris, Apple macOS and OS X, Microsoft Windows, and Cisco products. (See Progent's customer testimonials.)
Progent's UNIX, Linux, Solaris, Apple macOS and OS X, and CISCO CCIE consultants have qualified for professional certifications such as Certified Network Administrator for Solaris, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician, Apple ACSA, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's remote support engineers also hold a number of key Cisco certifications such as Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate, Security Professional, CCVP, and Design Professional.
In order to assist businesses that operate environments based on a mix of UNIX/Linux, macOS and OS X, and Microsoft technology, Progent's online service group offers the services of support specialists who hold important Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician, and Application Developer (MCAD). To provide high-level security expertise, Progent provides online contact with professionals with recognized security certifications such as CISM Engineers, Certified Information Systems Security Professional (CISSP) experts, and ISSAP consultants. The scope of Progent's technical knowledge coupled with Progent's cooperative approach to repairing technical difficulties streamlines service escalation, if appropriate, to experts with sufficient competence to deal with unusually intractable jobs. This speeds up remediation of emergency problems, prevents system downtime, and minimizes technical support invoices.
For businesses anywhere in Arizona, Progent offers fast remote access to a UNIX/Linux, Sun Solaris, Apple macOS or OS X specialist for critical help to fix computer problems that are damaging your business and are outside the skill set of your on-hand network service group. Progent's UNIX, Linux, Sun Solaris, Apple macOS and OS X, and Cisco CCIE-Premier service team can interface with your computer environment via advanced remote support utilities in order to perform quick and efficient analysis and resolution of critical IT issues.
Troubleshooting Services Progent's Phone-based Consulting Experts Can Offer Your Arizona Company
Progent's online professionals can provide expert assistance for an extensive set of UNIX/Linux, Apple Mac, Cisco, and Microsoft technologies including:
Remote Troubleshooting and Consulting for UNIX/Linux, Solaris, and Apple macOS and OS X Environments
Progent's UNIX/Linux, Solaris, and Apple macOS and OS X remote network support team can help Arizona small businesses with a broad set of IT products and technologies including network architecture, email solutions, security expertise for computer systems and business processes, Microsoft Windows integration with UNIX, Linux, Solaris, or Apple macOS and OS X platforms, VMware products for processor economization and centralized management, and transitioning from out-of-date systems to modern environments based on updated versions of UNIX/Linux, Solaris, macOS and OS X, or MS Windows.
Progent's support professionals can provide remote technical help for computers based on major derivatives of UNIX including: macOS and OS X, Solaris, IBM AIX Open UNIX, HP-UX (Hewlett Packard UNIX), BSD, SCO UNIX and Silicon Graphics IRIX or mainstream Linux products including RedHat, SUSE, Debian-GNU and Slackware.
Cisco Network Infrastructure and Security Technology
Progent leads the network support arena for providing fast and affordable communication with Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are high-level network consultants who earn this prestigious credential by completing strenuous examinations supervised by Cisco. Most CCIEs are employed by big corporations or national ISPs, and so their help is not readily available to smaller companies.
Progent is one of the only network service providers that makes sure that Cisco CCIEs are available to help small and mid-size organizations. Also, Progent can provide quick communication with a Cisco CCIE by phone so your company can receive immediate support for urgent system problems that are impacting your business but are beyond the experience of your local system maintenance resources. Progent's CCIE consultants can tie into your system by utilizing sophisticated remote support tools in order to provide rapid and economical diagnosis and repair of urgent network anomalies. To learn more about Progent's support for Cisco infrastructure, see Cisco Network Consulting Expertise.
Microsoft Certified Partner for Online Expertise for MS Windows
Progent's Microsoft-premier remote support experts can provide computer system repair and IT help for the complete line of Microsoft server technologies. Progent is a Microsoft Partner and can offer your organization the expertise of support engineers who can assist your company with a broad variety of technology practice areas including
Windows Server 2022 planning and integration expertise, Microsoft Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 migration,
MS Exchange 2019 planning and configuration,
MS Exchange 2016 planning and deployment, Exchange 2013 consulting,
SharePoint Server 2019 design and deployment,
SharePoint Server 2016 migration consulting services,
Microsoft Teams migration expertise,
Skype for Business integration support and Lync Server maintenance, Forefront Threat Management Gateway management and ISA Server 2006 maintenance, MS SQL Server 2019 planning and deployment consulting, Microsoft SQL Server 2017 consulting,
SQL Server 2016 integration and programming, and SQL Server 2014 support,
System Center 2016 Operations Manager hybrid cloud monitoring,
System Center 2012 Operations Manager (SCOM 2012) network monitoring,
Project Server and Server Online planning,
SBS Server consulting, and
Windows Essentials cloud integration.
Premier Security Professionals
Progent provides you the services of qualified CISA, CISM, and ISSAP security professionals who can deliver a range of security services that can improve the protection of your UNIX/Linux, Sun Solaris, or macOS and OS X environment against internal or external threats or assist your business to recuperate quickly from a breach. Security services provided Progent include: comprehensive security evaluation using technologies such as GFI LANguard Network Security Scanner, AMAP Application Scanner, and software from Metasploit and Netcat; rapid recuperation from malicious assaults; configuring firewalls; designing safe architectures for remote and mobile access; protecting your email infrastructure against spam and directory harvest attacks; and implementing 24x7 network monitoring. To read more concerning Progent's security expertise for small and medium-size companies, go to Progent's Consulting Services for System Security.
Business Applications Support: Webinar Training, Custom Development, Troubleshooting
Progent's Mac technology consultants can support the creative facets of Mac computing by offering help services and education in graphics, sound, and video. Progent's consultants offer expertise in a range of Mac applications such as Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific jobs such as capturing or digitizing audio or video or configuring an audio/video post-production facility.
Progent's Application Experts Group can supply in-depth consulting expertise and education in specific application areas such as Enterprise Requirements Planning, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also can provide consulting, customization, and training for popular Microsoft applications such as Microsoft CRM, MS Project, Microsoft Word, and Microsoft Excel. For more about Progent's consulting, custom programming, and training services for UNIX/Linux, Sun Solaris, macOS and OS X, or Microsoft applications, go to Progent's Applications Experts Services.
Call Center Support and Outsourcing Options
Progent provides a variety of programs for Call Center services including UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Services, Virtual Helpdesk Services, and Call Center Consulting and Staffing Services.
Progent is a Microsoft-Certified Partner and has a skilled roster of Cisco-certified networking experts. Progent's Call Center staff of experienced UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft professionals can offer your customers instant contact with a large technical support resource with extensive background delivering telephone-based support and remote access repair service for small and medium-size business networks. Progent's focus is on giving the Help Desk Call Center a positive recognition as a significant driver of business productivity, and Progent's target is to fix rather than just document problems. To find out more information concerning Progent's Call Center service and outsourcing, visit Progent's Help Desk Call Center Support.
Progent's Remote Service Technologies
Progent has deployed an arsenal of customized tools, refined during more than two decades of use, focused on promoting the highest quality of service for providing online technical help and repair for small and midsize business IT systems. Progent offers secure VPN support for VPN gateways from multiple popular sources including Microsoft, Cisco, Sonicwall and Watchguard. Secure VPN remote access enables the consultants of Progent's online support team to link to your system remotely without compromising system security.
Progent's sophisticated service reporting software keeps thorough histories for all service provided to Progent's customers. Every authorized Progent team engineer has the benefit of the history of services rendered to every client by any staff member. This database of trouble tickets and resolutions is structured as a readily accessible internal database that allows Progent's remote technical professionals to share their experiences with the whole team to make sure that the efficiency of Progent's support grows over time. Progent's partnerships with major vendors such as Cisco and Microsoft make available additional vast support knowledge bases and to manufacturers' internal technical personnel that allow Progent's remote consulting specialists to come up with the best resolutions promptly.
Talk to a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Technical Support Specialist Now