Arkansas Linux/UNIX Consulting

If your business computer network is inArkansasyou can have quick remote help from a UNIX, Linux, Solaris, Apple Mac OS X or CCIE-certified professional to help with urgent problems affecting your network. Progent maintains among the most extensive teams of UNIX, Linux, Solaris, Apple Mac OS X and CCIE-certified consultants accessible online of any independent support organization in the U.S. Rates are competitive, charges are by the minute, sign-up is quick, and service is unbeatable.

In case yourArkansasorganization is located away from larger urban neighborhoods including Little Rock, Fort Smith, or Fayetteville, help from UNIX or CCIE-certified engineers may be limited during a crisis. This can cause lost productivity for your business, angry customers, unproductive employees, and distracted management. By calling Progent's online services, you have access to a Premier consultant ready to provide expertise whenever you have to have it to get your computer network running.

Because Progent bills for remote help by the minute, your company owes just for technical help provided. Progent imposes no startup charge. Some remote consulting organizations apply large minimum fees or charge for every fifteen minutes or longer. Progent's small granularity and simple pricing mechanism avoid large tabs for fast repairs.

If your Arizona business needs remote help for UNIX/Linux, Solaris, Apple macOS and OS X or Cisco technology, go to Progent's remote help, call 866-776-4368, or refer to Contact Progent.

Why is Progent's Remote Support Services Unique?
Progent's seasoned staff of online support engineers possesses a wide array of world-class computer knowledge. This allows Progent's online service specialists to resolve the most challenging network trouble more quickly than is feasible with typical independent support organizations or with the in-house IT resources commonly found in small or mid-size businesses. Progent has developed the technology and skills to repair problems efficiently in many different computer environments that feature mixtures of UNIX/Linux, Sun Solaris, Apple macOS and OS X, Microsoft, and Cisco technologies. (Refer to Progent's client testimonials.)

Progent's UNIX, Linux, Solaris, macOS and OS X, and CISCO CCIE support experts have been awarded advanced certifications such as Sun Certified Network Administrator, Red Hat Certified Engineer, Red Hat Certified Technician, Apple Certified System Administrator, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's online support team members also hold a variety of high-level Cisco certifications including Cisco Certified Internet Expert (CCIE) in Routing and Switching and Voice, plus Cisco Certified CCNP, CCNA, Security Professional, Voice Professional, and Design Associate.

In order to help businesses that run networks incorporating a mix of UNIX, Linux, Solaris, macOS and OS X, and Microsoft technology, Progent's remote support team can provide the help of support specialists have earned prestigious Microsoft credentials such as Microsoft Certified Systems Engineer, Desktop Support Technician, and Application Developer (MCAD). For delivering high-level security consulting, Progent provides remote support from professionals who hold a variety of security credentials such as Certified Information Security Manager (CISM) Engineers, CISSP experts, and Information System Security Architecture Professional (ISSAP) consultants. The scope of Progent's technical knowledge combined with Progent's cooperative approach to fixing technical difficulties streamlines service escalation, when called for, to experts with sufficient competence to deal with unusually intractable problems. This speeds up remediation of serious network problems, prevents system disruption, and reduces maintenance invoices.

For businesses throughout Arizona, Progent offers fast remote contact with a UNIX/Linux, Sun Solaris, macOS or OS X specialist for critical support to fix information system issues that are threatening productivity but are outside the scope of your on-hand network support resources. Progent's UNIX, Linux, Sun Solaris, Apple macOS and OS X, and Cisco CCIE-Premier consultants can analyze your system via the latest remote support utilities in order to deliver fast and affordable diagnosis and repair of critical computer issues.

Troubleshooting Services Progent's Phone-based Support Specialists Can Provide Your Arizona Company
Progent network consultants are qualified to provide expert help for an extensive array of UNIX/Linux, Apple OS X, Cisco, and Windows technologies including:

Online Troubleshooting and Consulting for UNIX/Linux, Sun Solaris, and Apple macOS and OS X Environments
Progent's UNIX, Linux, Solaris, and macOS and OS X phone-based technical support team can assist Arizona small businesses to maintain a comprehensive set of IT products and technologies that include system architecture, email solutions, security expertise for computer systems and business operations, Windows integration with UNIX, Linux, Solaris, or macOS and OS X platforms, VMware products for server consolidation and centralized management, and moving from older applications to current environments powered by updated versions of UNIX/Linux, Solaris, Apple macOS and OS X, or Microsoft Windows.

Progent's support experts offer remote troubleshooting for computers powered by major versions of the UNIX platform such as: macOS and OS X, Solaris, IBM AIX Open UNIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO UNIX and SGI/Irix or common Linux packages including RedHat, SUSE Linux, Debian-GNU and Slackware Linux.

Cisco Network Infrastructure and Security Solutions
Progent leads the IT consulting arena for offering fast and economical communication with Cisco CCIEs. Cisco-certified CCIEs are high-level networking engineers who are awarded this prestigious certification by passing thorough testing supervised by Cisco. Usually Cisco CCIEs are hired by large enterprises or national Internet service providers, and as a result their skills are not conveniently accessible to smaller companies.

Progent is one of the rare IT service firms that makes sure that Cisco CCIEs are available to support small and medium sized businesses. Also, Progent facilitates convenient access to a CCIE via phone so you can receive immediate help for critical network issues that are hurting your business but are outside the experience of your local system maintenance resources. Progent's CCIE consultants can connect to your system using secure on-line troubleshooting technology to provide rapid and economical diagnosis and repair of urgent network anomalies.

Cisco Authorized experts from Progent can assist your company to design, implement, and support a converged network infrastructure that can simplify business processes, reduce costs, and accelerate the path to productivity. By providing Cisco integrated services routers expertise with Catalyst switches consulting services and Aironet wireless technology integration assistance, Progent can greatly increase the business value of your information system in Arizona. To find out additional information about Progent's expertise in Cisco infrastructure, see Cisco Technology Engineering Services.

Microsoft Certified Partner for Phone-based Consulting for Windows
Progent's Microsoft-expert online support professionals offer network problem solving and IT support for the complete line of Microsoft server platforms. Progent is a Microsoft Certified Partner and can provide your company the assistance of consulting professionals who can assist you with a broad range of platform expertise including Microsoft Windows Server 2019 migration consulting, Windows Server 2016 hybrid cloud planning and deployment, Windows Server 2012 R2 consulting, MS Exchange Server 2019 deployment, Microsoft Exchange Server 2016 planning and deployment, Exchange 2013 integration, SharePoint 2019 planning and deployment, SharePoint 2016 migration and hybrid integration consulting services, Microsoft Teams migration expertise, Skype for Business planning and deployment support and Microsoft Lync migration, Microsoft Forefront Threat Management Gateway administration and ISA Server migration, MS SQL Server 2019 planning and deployment consulting, Microsoft SQL Server 2017 expertise, SQL Server 2016 migration and development, and SQL Server 2014 support, System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring and analytics, Microsoft System Center 2012 Operations Manager network monitoring, Project Server training, Small Business Server 2011 support, and Windows 2012 R2 Essentials cloud integration.

Certified System Security Engineers
Progent offers you the services of expert CISM, CISSP and ISSAP security engineers who can deliver a range of security services that can bolster the immunity of your UNIX/Linux, Sun Solaris, or Apple macOS and OS X network against assaults or assist your business to recuperate promptly from an attack. Security solutions provided Progent include: comprehensive security audits utilizing utilities such as GFI LANguard Network Security Scanner, AMAP Application Scanner, and products from Solar Winds and Nikto; rapid recovery from virus and worm assaults; integrating firewalls; designing safe architectures for off-site and mobile connectivity; securing your messaging infrastructure from spam and directory harvest attacks; and setting up round-the-clock proactive monitoring. To learn additional information on Progent's security expertise for small and medium-size businesses, refer to Progent's Consulting Expertise for System Security.

Applications Services: Webinar Training, Custom Programming, Troubleshooting
Progent's Mac technology consultants can support the creative facets of Mac computing by offering consulting services and training in imaging, sound, and motion video. Progent's consultants offer help in a range of Mac programs including Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with special projects such as capturing or digitizing audio or video or setting up an audio/video production facility.

Progent's Application Experts Group offers in-depth consulting expertise and education in specific application areas including ERP, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also can provide expertise, programming, and education for Microsoft business applications including CRM, MS Office Project, Microsoft Word, and Microsoft Excel. For additional information on Progent's expertise, customization, and education offerings for UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, visit Progent's Business Application Experts Services.

Help Desk Support Options
Progent provides a variety of service offerings for Call Center assistance including UNIX/Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Services, Virtual Helpdesk Support Services, and Help Desk Operations Consulting and Staffing.

Progent's Help Desk Call Center Outsourcing Services are designed primarily for businesses who need the timely availability of an effective Help Desk but who have relatively small funds and IT management bandwidth. Progent’s Virtual Help Desk is a transparent extension of your existing Help Desk staff. Progent can act as a primary Call Center for your business, represent an escalation resource for the most challenging network issues, or be available in those situations when your ordinary service providers are swamped. Progent's Call Center Consulting Services can assist you in establishing an effective new Help Desk or improving your current one, evaluating or customizing Help Desk Call Center software products to address the particular needs of your business, or providing temporary staff to operate online in conjunction with your in-house Call Center group to handle high-demand events like system upgrades. To find out more information concerning Progent's Help Desk support and outsourcing, visit Progent's Call Center Support.

Progent's Online Technical Support Tools
Progent has developed a set of optimized tools, refined during more than a decade of field experience, dedicated to allowing the highest quality of service for providing online technical help and troubleshooting for small and midsize business IT networks. Progent provides secure VPN support for VPN gateways from a variety of leading companies including Microsoft, Cisco, Netscreen and Checkpoint. Secure VPN offsite connectivity permits the experts of Progent's Technical Response Center to link to your network without breaching corporate security.

Progent's sophisticated customer support database application keeps comprehensive documentation for all support provided to Progent's customers. Each authorized Progent staff consultant has access to the specifics of support provided to each client by any team engineer. This history of problems and solutions is structured as a conveniently accessible proprietary database that permits Progent's online technical engineers to communicate their knowledge with the whole team to make sure that the quality of Progent's technical support improves over time. Progent's partnerships with major vendors including Cisco and Microsoft permit access to additional vast support knowledge bases and to manufacturers' in-house technical staff that allow Progent's remote service specialists to find the optimal resolutions quickly.