If your company information network is in the state ofArkansasyou can depend on fast remote contact with a UNIX, Linux, Sun Solaris, Mac OS X or CCIE-certified consultant to fix emergency issues involving your network. Progent retains among the largest teams of UNIX and CCIE-certified support professionals available online of any independent support firm in the U.S. Rates are reasonable, billing is per minute, engagement is fast, and support is world class.
If yourArkansascompany is located away from more populated metropolitan neighborhoods like Little Rock, Fort Smith, or Fayetteville, access to UNIX, Linux, Sun Solaris, or Mac OS X or CCIE-certified experts may be problematic when you have an emergency. This can cause lost income for your company, angry clients, unproductive employees, and distracted management. By utilizing Progent, you have access to a Certified consultant ready to deliver expertise whenever you require it to keep your information system operating.
Because Progent charges for telephone-based service per minute, your company pays only for support received. Progent imposes no initialization charge. Many remote consulting companies have substantial minimum time requirements or charge for each fifteen minutes or longer. Progent's small granularity and straightforward pricing mechanism save you from big tabs for fast repairs.
If your Arizona business requires technical help for UNIX/Linux, Sun Solaris, macOS and OS X or Cisco technology, go to Progent's online help, phone 866-776-4368, or see Contact Progent.
What Makes Progent's Online Technical Support Services Special?
Progent's experienced staff of remote consulting professionals has a wide array of world-class computer skills. This enables Progent's remote service specialists to deal successfully with the most complex network trouble more quickly than is possible with typical third-party support organizations or with the in-house IT resources commonly available to small or mid-size businesses. Progent has developed the tools and skills to fix technical issues efficiently in many different computer environments that incorporate mixtures of UNIX, Linux, Solaris, Apple macOS and OS X, Microsoft, and Cisco technologies. (See Progent's customer testimonials.)
Progent's UNIX/Linux, Solaris, macOS and OS X, and CCIE service specialists have qualified for professional credentials such as Sun Certified Network Administrator, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician (RHCT), Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's online support engineers also have a number of high-level Cisco certifications including Cisco CCIE in Routing/Switching and Security, plus Cisco Certified Network Professional, Network Associate (CCNA), CCSP, Voice Professional, and Design Professional.
To assist companies who run environments based on a combination of UNIX, Linux, Solaris, Apple macOS and OS X, and Microsoft Windows technology, Progent's online service group can provide the assistance of engineers with important Microsoft credentials including Microsoft Certified Systems Engineer, Desktop Support Technician, and Solution Developer (MCSD). For delivering company-wide security consulting, Progent offers remote support from engineers with a variety of security credentials including CISM consultants, Certified Information Systems Security Professional experts, and Information System Security Architecture Professional (ISSAP) consultants. The range of Progent's technical knowledge combined with Progent's group approach to repairing network difficulties allows trouble ticket escalation, if needed, to experts with relevant background to deal with particularly tough problems. This speeds up resolutions of urgent network problems, avoids system downtime, and minimizes maintenance invoices.
For companies throughout Arizona, Progent allows virtually instant remote access to a UNIX, Linux, Sun Solaris, macOS or OS X specialist for emergency assistance to troubleshoot information system problems that are damaging business productivity and are outside the experience of your on-hand IT support group. Progent's UNIX, Linux, Sun Solaris, Apple macOS and OS X, and Cisco CCIE-Premier support professionals can connect to your network via advanced remote support utilities in order to perform quick and economical diagnosis and repair of serious network problems.
Services Progent's Remote Consulting Specialists Can Provide Your Arizona Company
Progent network engineers are qualified to deliver expert assistance for an extensive array of UNIX/Linux, Apple Mac, Cisco, and Windows solutions such as:
Remote Troubleshooting and Consulting for UNIX, Linux, Sun Solaris, and Apple macOS and OS X Environments
Progent's UNIX/Linux, Solaris, and macOS and OS X phone-based technical support team can assist Arizona companies with an extensive set of information products and technologies such as network infrastructure, messaging support, security expertise for networks and company processes, Microsoft Windows coexistence with UNIX/Linux, Sun Solaris, or macOS and OS X platforms, VMware technologies for processor economization and streamlined management, and moving from out-of-date applications to contemporary environments powered by updated versions of UNIX, Linux, Solaris, macOS and OS X, or Microsoft Windows.
Progent's service experts offer remote technical help for computers powered by leading derivatives of the UNIX platform including:
macOS and OS X,
IBM AIX OS,
Berkeley UNIX (BSD),
Silicon Graphics IRIX or common Linux platforms such as
Debian GNU/Linux and
Cisco Network Infrastructure and Security Products
Progent leads the network support arena for providing immediate and affordable access to Cisco Certified Internetwork Experts (CCIEs). CCIEs are sought-after networking consultants who are awarded this advanced credential by passing thorough examinations administered by Cisco. In most cases Cisco CCIEs are hired by large enterprises or national ISPs, and as a result their expertise is not conveniently accessible to the general public.
Progent is among the only IT technology consulting firms that ensures that Cisco CCIEs are available to support small and medium sized organizations. Also, Progent can provide quick access to a CCIE via telephone so your company can receive immediate support for complex system issues that are hurting your business but are outside the experience of your usual network support providers. Progent's CCIE engineers can tie into your system by means of secure on-line troubleshooting technology to provide rapid and affordable diagnosis and repair of serious network anomalies.
CCIE and CCNP Authorized experts from Progent can assist you to plan, configure, and maintain an integrated information system that can simplify operations, cut expenses, and speed the path to profitability. By combining Cisco routers expertise with Cisco Catalyst switches consulting services and Cisco Aironet wireless products configuration help, Progent can dramatically enhance the business value of your network infrastructure in Arizona. For more information on Progent's expertise in Cisco infrastructure, see Cisco Technology Professional Services.
Microsoft Certified Partner for Online Expertise for Microsoft Windows
Progent's Microsoft-certified online service professionals offer computer system problem solving and IT support for the complete line of Microsoft server platforms. Progent is a Microsoft Partner and can provide your business the expertise of consulting engineers who can help your company with a broad variety of platform practice areas including
Windows Server 2022 solution design and migration expertise, Microsoft Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 consulting,
MS Exchange 2019 Server planning and configuration,
Microsoft Exchange Server 2016 planning and deployment, Microsoft Exchange Server 2013 consulting,
SharePoint Server 2019 design and configuration,
SharePoint 2016 migration and hybrid deployment consulting services,
Microsoft Teams integration,
Microsoft Skype for Business Server planning and deployment consulting and Lync Server 2010 maintenance, Microsoft Forefront TMG 2010 administration and ISA Server 2006 maintenance, Microsoft SQL Server 2019 integration expertise, MS SQL Server 2017 expertise,
SQL Server 2016 integration and programming, and Microsoft SQL Server 2014 support,
System Center 2016 Operations Manager hybrid cloud infrastructure monitoring,
Microsoft System Center 2012 Operations Manager monitoring and reporting,
Project Server planning,
SBS Server 2011 consulting, and
Windows 2012 R2 Essentials migration and cloud integration.
Certified Security Professionals
Progent offers you the services of qualified CISM and ISSAP security professionals who can deliver a variety of security solutions that can enhance the immunity of your UNIX/Linux, Solaris, or macOS and OS X environment against assaults or assist your business to recover promptly from a breach. Security solutions available from Progent include: comprehensive security evaluation utilizing tools such as GFI LANguard NSS, NMAP Port Scanner, and software from Metasploit and Hydra; rapid recuperation from virus and worm attacks; setting up firewalls; planning secure architectures for off-site and mobile access; protecting your email infrastructure from viruses, spam and directory harvest attacks; and setting up 24x7 proactive monitoring. For more information on Progent's security expertise for small and midsize businesses, visit Progent's Engineering Support for System Security.
Business Applications Support: Online Classes, Customization, Troubleshooting
Progent's Mac technology consultants can support the creative facets of Macintosh environments by offering help services and training in imaging, sound, and video. Progent's support professionals offer expertise in a variety of Apple Mac programs such as Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific projects such as scanning or digitizing audio or video or setting up an audio/video production studio.
Progent's Application Experts Group offers professional engineering expertise and education in special application fields such as ERP, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also offers consulting, custom development, and education for Microsoft applications including Microsoft CRM, Project, MS Office Word, and Office Excel. For more information concerning Progent's expertise, programming, and training services for UNIX/Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, see Progent's Business Application Experts Team.
Call Center Support and Outsourcing Options
Progent provides several programs for Help Desk assistance : UNIX/Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Services, Virtual Help Desk Support Services, and Help Desk Process Consulting and Staffing.
Progent is a Microsoft-Certified Partner and has a skilled team of Cisco-certified network specialists. Progent's Help Desk Call Center team of experienced UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft professionals are available to give your customers fast access to a reliable technical support resource with years of background in telephone-based help and online repair service for small and midsize business information systems. Progent's focus is on earning the Help Desk Call Center a positive reputation as a solid driver of business success, and Progent's aim is to resolve and not merely record problems. To find out more information concerning Progent's Call Center support and outsourcing, go to Progent's Call Center Services.
Progent's Remote Technical Support Technologies
Progent has developed an arsenal of customized tools, refined during years of use, focused on enabling the highest quality of efficiency for delivering remote technical support and troubleshooting for small and medium-size company IT networks. Progent offers secure Virtual Private Network support for gateways from a variety of leading sources including Microsoft, Cisco, Netscreen and Watchguard. Protected VPN online access enables the engineers of Progent's online support team to connect to your environment remotely without breaching corporate security.
Progent's advanced service reporting application stores extensive records of all support delivered to Progent's clients. Every active Progent staff consultant has access to the history of services provided to each customer by any team member. This history of issues and resolutions is structured as an easily retrievable internal knowledge base that allows Progent's online technical experts to share their experiences company-wide to ensure that the value of Progent's support improves daily. Progent's certifications with major vendors such as Cisco and Microsoft make available additional vast technical support knowledge bases and to vendors' in-house engineering staff that enable Progent's remote consulting specialists to arrive at the best solutions promptly.
Talk to a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Technical Support Specialist Immediately
To see how to ask a UNIX, Linux, Solaris, macOS or OS X consultant or a Cisco CCIE for emergency online professional expertise in Arizona, call 1-800-993-9400 or go to Expert Online Network Support.