If your business computer network is inArkansasyou can have quick remote help from a UNIX, Linux, Sun Solaris, Mac OS X or Cisco CCIE support specialist to help with emergency issues involving your network. Progent retains among the largest groups of UNIX, Linux, Sun Solaris, Mac OS X and CCIE-certified support professionals available remotely of any independent support firm in the country. The cost is affordable, charges are by the minute, sign-up is quick, and service is unbeatable.
In case yourArkansasnetwork is situated far from major urban neighborhoods including Little Rock, Fort Smith, or Fayetteville, help from UNIX or Cisco CCIE engineers could be limited when there's an emergency. This can result in lost productivity for your business, angry customers, unproductive workers, and distracted management. By calling Progent, you have access to a Certified consultant ready to provide expertise when you need it to get your information system on line.
Because Progent charges for phone service by the minute, your business pays only for services delivered. Progent imposes no initialization fee. Some online consulting organizations apply large minimum payments or charge for each quarter hour or more. Progent's one-minute granularity and simple billing policy do away with large bills for quick solutions.
If your Arizona company requires online support for UNIX, Linux, Sun Solaris, macOS and OS X or Cisco technology, visit Progent's remote help, call 866-776-4368, or see Contact Progent.
What Makes Progent's Remote Technical Support Program Special?
Progent's seasoned staff of online consulting engineers possesses a wide range of world-class information technology knowledge. This enables Progent's remote service specialists to deal successfully with the most challenging technical problems faster than is feasible with typical third-party support organizations or with the internal support resources commonly available to small or mid-size companies. Progent has refined the technology and skills to repair technical issues economically in many different network environments that incorporate mixtures of UNIX/Linux, Sun Solaris, macOS and OS X, Microsoft Windows, and Cisco technologies. (Check out Progent's customer testimonials.)
Progent's UNIX, Linux, Solaris, Apple macOS and OS X, and CCIE engineers have been awarded major certifications including Sun Certified Network Administrator, Red Hat RHCE, Red Hat RHCT, Apple Certified System Administrator, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's remote support team members also have a variety of high-level Cisco certifications including Cisco Certified Internet Expert in Routing/Switching and Security, plus Cisco Certified Network Professional (CCNP), Network Associate, Security Professional (CCSP), Voice Professional (CCVP), and Design Associate.
In order to help businesses who maintain networks featuring a combination of UNIX, Linux, Solaris, macOS and OS X, and Microsoft technology, Progent's remote support group can provide the expertise of engineers have earned prestigious Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician, and Application Developer (MCAD). To provide company-wide security expertise, Progent provides online contact with engineers who have earned important security certifications including CISM Engineers, CISSP experts, and Information System Security Architecture Professional (ISSAP) engineers. The range of Progent's technical knowledge combined with Progent's cooperative approach to repairing network difficulties streamlines trouble ticket escalation, if appropriate, to specialists with relevant background to resolve unusually tough support calls. This accelerates resolutions of urgent network problems, prevents network disruption, and reduces maintenance bills.
For organizations in the state of Arizona, Progent enables immediate remote access to a UNIX, Linux, Sun Solaris, Apple macOS or OS X consultant for critical support to troubleshoot computer issues that are affecting productivity and are outside the skill set of your in-house computer support resources. Progent's UNIX/Linux, Sun Solaris, macOS and OS X, and Cisco CCIE-Certified support professionals can interface with your system by means of state-of-the-art remote troubleshooting technologies in order to perform rapid and economical analysis and remediation of critical network problems.
Services Progent's Remote Support Experts Can Provide Your Arizona Business
Progent service specialists are qualified to offer advanced support for a comprehensive array of UNIX, Apple OS X, Cisco, and Microsoft Windows technologies including:
Online Support Services for UNIX, Linux, Solaris, and macOS and OS X Systems
Progent's UNIX/Linux, Solaris, and Apple macOS and OS X online technical support team can assist Arizona companies with a comprehensive array of computer products and technologies that include system architecture, email solutions, security expertise for networks and business operations, Microsoft Windows coexistence with UNIX, Linux, Solaris, or Apple macOS and OS X platforms, VMware technologies for server consolidation and centralized administration, and migration from out-of-date systems to contemporary solutions based on updated versions of UNIX/Linux, Solaris, macOS and OS X, or MS Windows.
Progent's service professionals offer online troubleshooting for computers based on major derivatives of the UNIX platform such as:
macOS and OS X,
Berkeley UNIX (BSD),
SCO UNIX and
Silicon Graphics IRIX (SGI/IRIX) or common Linux platforms including
Cisco Network Architecture and Security Solutions
Progent is unmatched in the network support industry for providing immediate and economical communication with Cisco CCIEs. CCIEs are elite networking consultants who earn this rare credential only after intense examinations administered by Cisco. In most cases Cisco CCIEs are hired by large enterprises or nationwide Internet service providers, and consequently their help is not readily accessible to small and midsize businesses.
Progent is among the rare network service firms that ensures that Cisco CCIEs are accessible to support small and medium sized companies. Also, Progent facilitates convenient communication with a CCIE via phone so you can receive timely help for critical system problems that are hurting your business but are outside the comfort zone of your ordinary system support group. Progent's CCIE support experts can access your environment by means of secure on-line support technology to perform fast and cost-effective diagnosis and resolution of urgent system problems. To find out additional information concerning Progent's expertise in Cisco infrastructure, see Cisco Network Consulting Expertise.
Microsoft Certified Partner for Online Consulting for Windows
Progent's Microsoft-certified online service experts can provide computer system repair and IT help for the complete line of Microsoft server products. Progent is a Microsoft Certified Partner and can provide your company the expertise of support engineers who can help your company with a wide range of platform expertise such as
Microsoft Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 migration,
MS Exchange 2019 planning and configuration,
Microsoft Exchange 2016 Server planning and deployment, Microsoft Exchange Server 2013 integration,
SharePoint Server 2019 planning and deployment,
SharePoint 2016 migration support,
Microsoft Teams planning and integration,
Microsoft Skype for Business integration support and Lync Server 2010 migration, Microsoft Forefront TMG management and ISA Server migration, Microsoft SQL Server 2019 planning and deployment consulting, MS SQL Server 2017 consulting,
SQL Server 2016 integration and development, and Microsoft SQL Server 2014 consulting,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring and analytics,
Microsoft System Center 2012 Operations Manager (SCOM 2012) network monitoring,
Project Server planning,
SBS Server support, and
Windows Essentials cloud integration.
Certified Network Security Professionals
Progent offers you the services of qualified CISM and ISSAP security consultants who offer a range of system protection services to strengthen the resistance of your UNIX/Linux, Solaris, or macOS and OS X environment against assaults or help your business to revive quickly from an attack. Security solutions provided Progent include: extensive security audits utilizing utilities such as GFI LANguard, NMAP Port Scanner, and utilities from Metasploit and Nikto; rapid recovery from virus and worm attacks; configuring firewalls; establishing secure architectures for remote and mobile access; securing your messaging infrastructure from spam and DHA attacks; and offering round-the-clock network monitoring. To learn more information concerning Progent's security support for small and midsize businesses, see Progent's Consulting Expertise for Network Security.
Business Applications Services: Webinar Training, Customization, Problem Solving
Progent's Apple Mac technology consultants can promote the creative facets of Macintosh environments by providing help services and training in imaging, audio, and motion video. Progent's consultants offer expertise in a variety of Apple Mac applications including Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with specific jobs such as capturing or digitizing audio or video or setting up an audio/video post-production facility.
Progent's Application Experts Team offers professional engineering expertise and training in specific application areas including Enterprise Requirements Planning, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also can provide consulting, programming, and education for Microsoft business applications such as Microsoft CRM, MS Project, MS Office Word, and Microsoft Excel. To find out more information about Progent's expertise, programming, and education offerings for UNIX/Linux, Solaris, macOS and OS X, or Microsoft applications, visit Progent's Business Application Experts Group.
Help Desk Support and Outsourcing Options
Progent provides a variety of support programs for Call Center services : UNIX, Linux, Solaris, macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Support Services, Virtual Help Desk Services, and Help Desk Consulting and Staffing Services.
Progent's Help Desk Outsourcing Services are designed mainly for companies who require the immediate accessibility of an effective Call Center but who have relatively small budgets and IT management resources. Progentís Virtual Help Desk is a transparent extension of your existing Helpdesk team. Progent can act as a primary Help Desk for your organization, represent an escalation resource for tough network problems, or be available in those situations when your other resources are too busy. Progent's Help Desk Call Center Consulting Services can aid you in building an efficient new Help Desk or enhancing your existing one, evaluating or programming Help Desk Call Center software products to address the special requirements of your company, or providing temporary personnel to work online with your internal Help Desk Call Center group during high-demand scenarios such as system upgrades. For more on Progent's Call Center support, go to Progent's Help Desk Call Center Support.
Progent's Remote Support Technologies
Talk to a UNIX/Linux or Cisco Network Assistance Specialist Now
Progent's sophisticated service reporting system includes thorough documentation for all service provided to Progent's customers. Every active Progent team engineer has access to the history of services rendered to every client by any team member. This database of issues and fixes is structured as a conveniently accessible proprietary database that enables Progent's online support experts to share their knowledge company-wide to make sure that the efficiency of Progent's technical support grows daily. Progent's certifications with major industry leaders including Cisco and Microsoft permit access to other extensive support databases and to manufacturers' in-house support staff that allow Progent's online service experts to find the optimal resolutions quickly.
To see how to contact a UNIX, Linux, Solaris, macOS or OS X engineer or a Cisco certified CCIE for emergency remote professional help in Arizona, call 1-800-993-9400 or go to Urgent Remote Computer Help.