For office networks located anywhere in the state of Arkansas, Progent's Microsoft qualified consultants can deliver remote phone support and troubleshooting to fix your network systems issues fast and affordably. Progent has acquired enterprise-class skills, software utilities, and support databases to troubleshoot and resolve computer network problems without the cost and time delays normally associated with on-site service dispatches.
If your Arkansas organization is situated outside of the larger urban areas such as Little Rock, Fort Smith, or Fayetteville, your local computer support choices may be limited in technical expertise, or unavailable during an emergency. This results in a office network that is unusable or causing productivity loss due to technical problems continuing for too long. Progentís team of expert network engineers average more than twelve years of real-world IT industry experience, in the trenches of network systems support, performing a large range of technical tasks for a diverse range of clients. This means you get not only the technical expertise needed for the task, but a consultant with demonstrated methods for applying that expertise to provide cost effective network solutions.
ProSight IT Asset Management for Network Documentation
ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, update, retrieve and protect information related to your IT infrastructure, procedures, applications, and services. You can quickly locate passwords or IP addresses and be warned about upcoming expirations of SSL certificates ,domains or warranties. By updating and organizing your IT documentation, you can eliminate up to half of time wasted looking for vital information about your IT network. ProSight IT Asset Management features a common location for holding and collaborating on all documents required for managing your network infrastructure such as recommended procedures and How-To's. ProSight IT Asset Management also supports advanced automation for collecting and associating IT data. Whether youíre planning improvements, performing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the data you need when you need it. Find out more about Progent's ProSight suite of managed IT services for small and mid-size businesses.
Amazon Web Services (AWS) Migration Consulting Services
Progent's Amazon Web Services (AWS) integration experts can provide cost-effective remote support to help companies to integrate Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3 for scalable cloud storage, and Glacier for value-priced archival storage. Progent can help you with every aspect of Amazon AWS integration including requirements analysis, preparedness assessment, architectural design, pilot testing, configuration, administration, performance tuning, software license management, backup/restore mechanisms, and security and compliance. Progent can provide advanced expertise with firewalls and VPN access and can help you create cloud-based or hybrid ecosystems that efficiently integrate Amazon AWS resources. Progent offers occasional expertise or Progent can deliver comprehensive project management outsourcing or co-sourcing to help you migrate efficiently to the Amazon AWS platform.
Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report is a low-cost service centered on a phone interview with a Progent information assurance consultant. The fact-finding interview is designed to help evaluate your organization's preparedness to block or recover rapidly after a ransomware attack. Progent will work with you directly to gather information concerning your existing security profile and backup system, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can follow industry best practices to build a cost-effective AV and backup environment that aligns with your business needs. For details, visit Progent's ProSight Ransomware Preparedness Report Service.
ERP Consulting and Development Services for SyteLine/Infor CloudSuite Industrial
Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP platform that embodies more than 25 years of background helping manufacturing and distribution companies to manage complicated supply chains and improve the efficiency of key business processes in order to get products to market quickly and adhere to customer schedules consistently. Progent can provide the skills of an ERP specialist with more than 20 years of experience working with the SyteLine/CloudSuite Industrial product family. Progent can provide online or on-premises services that can range from occasional guidance to comprehensive solution planning and project management. Sample services available from Progent for Infor CloudSuite Industrial include installation, migration, process improvement, customization, CPQ, web site integration, debugging, data conversion, Excel and SQL integration, training, and DBA services. To learn more, see SyteLine/Infor CloudSuite Industrial ERP Consulting Services.
Configuration Manager 2016 Cloud Integration
System Center Configuration Manager 2016 automates software provisioning at scale, simplifies compliance settings control, keeps track of network resources, guards against company data leakage, provides health reporting, enables secure end-user self service, and delivers a common point of control for managing mixed-operating system ecosystems running on-premises, cloud, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Azure cloud integration experts can assist you with any facet of designing, implementing, operating and repairing a SCCM 2016 deployment for on-premises, cloud-based, or hybrid environments.
Disaster Recovery/Business Continuity Planning Support
Progent can provide advanced remote consulting for business continuity planning, testing, and education to help your company to respond to potential catastrophes, minimize service disruption for your most critical IT operations, avoid data loss, and meet regulatory mandates and contractual requirements. Progent's business continuity experts can team with your management and IT support group to provide risk and business impact analysis, define interdependencies, specify human and physical resources required to run your organization, prioritize key IT services and specify allowable recovery times, qualify hot backup centers, configure secure offsite access capability for key workers, plan emergency notification systems and assign duties for personnel, document a complete recovery and test plan, and train management and technical staff to carry your agreed upon solution. Progent's Windows Server 2016 disaster recovery/business continuity experts can show you how to create an affordable disaster recovery solution for multi-site or hybrid cloud deployments utilizing failover cluster technology proven in Microsoft's Azure public cloud.
Live Online Seminars for Popular Desktop Applications
Progent provides live online classes for popular client software. Progent's Webinar training covers topics that include Office 365 Excel and Power BI business reporting, Microsoft Office 365 Word VBA macro programming, PowerPoint co-editing, Outlook security, Microsoft Office Access programming, Microsoft Dynamics GP (Great Plains) migration, and Windows 10 configuration. Live online instruction provides the advantages of conventional classroom seminars, including immediate communication between clients and teachers, but avoids the expenses of travel and the hassle of attempting to synchronize the schedules of many workers.
Microsoft Dynamics NAV Consulting
The updated version of Microsoft Dynamics NAV offers powerful new features including specialized Role Centers, improved management information and reporting capabilities, and advanced workflow management. Progent's Dynamics NAV ERP experts offer software development, integration and troubleshooting support to enable you to take advantage of MS Dynamics NAV. Progentís engineers can assist you to integrate MS Dynamics NAV to additional systems and applications. In addition, Progent can help you to design and analyze databases so you can enhance your understanding of your operations, attract more customers, expand your marketing campaigns, and build productive partnerships.
ProSight Active Security Monitoring Endpoint Protection and Ransomware Recovery
Progent's ProSight Active Security Monitoring endpoint protection solution utilizes cutting edge behavior machine learning technology to defend endpoints as well as servers and VMs against new malware assaults like ransomware and email phishing, which routinely escape legacy signature-based AV tools. ProSight ASM protects on-premises and cloud-based resources and offers a unified platform to address the complete malware attack lifecycle including blocking, infiltration detection, mitigation, cleanup, and post-attack forensics. Top capabilities include one-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against new attacks. Read about the complete ProSight suite of affordable network monitoring and management services for small businesses.
Barracuda Backup Multi-site and Cloud Data Backup and Disaster Recovery
Barracuda Backup is an affordable, subscription-based backup/restore platform for small and mid-size businesses. A Barracuda Backup solution can incorporate a custom-designed physical storage device built by Barracuda or a virtual appliance with similar functionality but which uses your existing storage infrastructure. Barracuda Backup protects critical company data produced locally, at one or multiple remote locations, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a physical or virtual Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants offer a broad range of consulting services to assist you to design, integrate, manage and repair a backup and disaster recovery system built on Barracuda technology. For more information, visit Barracuda Backup and disaster recovery consulting.
Microsoft Office 365 Integration with On-premises Exchange
Microsoft has made a strong effort to enable seamless hybrid networks that integrate Office 365 Exchange Online and local Exchange deployments. This permits you to have specific mailboxes located on your on-premises datacenter or private cloud and other mailboxes resident on Office 365. Progent's Microsoft-certified consultants can help you with any facet of planning, integrating and debugging your hybrid Exchange solution. Progent's Exchange specialists can deliver occasional support to help you resolve stubborn technical bottlenecks and also can provide extensive project management outsourcing to make sure your hybrid Office 365/Exchange solution is completed on time and within budget. For more information about Progent's consulting support for integrating Office 365 and on-premises Exchange systems, visit Office 365 integration with on-premises Exchange.
After-hours Online Technical Support
Progent's low-priced extended hours online technical support program offers companies 24x7 availability of online support from Progent's Technical Response Center (TRC). Services available outside regular work hours include resolving issues with Windows server products, Windows desktop troubleshooting, help with MS Office applications, system backup and recovery, and basic routing and switching help for Cisco networking products.
SIP Infrastructure Solutions: SIP PSTN Trunks and Cisco CUBE Session Border Controller Integration
Progent's Cisco-certified SIP trunk experts and CUBE integration consultants can assist you to design, deploy, maintain, debug and enhance Cisco's SIP (Session Initiation Protocol) infrastructure solutions and Cisco's CUBE (Cisco Unified Border Element)-connected SIP trunks. Progent can provide cost-effective online or on-premises expertise to help you to migrate efficiently to an advanced communications network that offers accelerated return on investment. Progent's certified Microsoft collaboration consultants can assist you to set up connections between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video applications such as Skype for Business Server and Lync Server for access to a SIP-based IP PSTN trunk.
Progent's Consulting and Development Support for Microsoft SQL Server 2014
SQL Server 2014 incorporates significant enhancements in key areas including speed, uptime, security, and cloud integration. SQL Server 2014 is the first release of SQL Server that incorporates in-memory capability that operates transparently with all workloads including Online Transaction Processing (OLTP), enterprise data warehousing, and business analytics. Progent's Microsoft SQL Server 2014 consulting team can provide efficient online and on-premises consulting services including planning, configuration, administration, remediation, and application development services to help businesses of any size to realize fast return from their SQL Server 2014 deployment. In case you are already using SQL Server 2014, Progent can assist your company to carry out a cost-effective upgrade to Microsoft SQL Server 2016.
Get in Touch with a Progent Network Consultant
To find out how you can contact a Progent network support expert for remote or onsite help in , call 1-800-993-9400 or visit Remote Network Support.