Arkansas Computer Network Consulting
for Small and Medium-size Business Information Systems:
Remote Assistance and Repair
For office computer networks located in the state ofArkansas, Progent's Microsoft and Cisco certified technical experts can deliver online help and troubleshooting to solve your computer system issues quickly and cost effectively. Progent has acquired enterprise-grade skills, sophisticated utilities, and support knowledge bases to troubleshoot and resolve network problems without the high cost and delays associated with on-site technical service calls.
If yourArkansassmall business is located beyond the larger metro areas such as Little Rock, Fort Smith, or Fayetteville, your local computer network support choices may be limited in skills, or unavailable during an emergency. This can result in a network environment that is unpredictable or causing efficiency loss due to technical issues continuing for too long. Progent’s team of network professionals average more than 10 years of real-world IT industry experience, in the trenches of computer network support, performing a broad variety of technical tasks for a extensive range of clients. This means you obtain not only the technical skills needed for the job, but a professional with proven methods for applying those skills to assist with efficient network solutions.
CRISC-certified Risk Management Consultants
The CRISC certification program was initiated by ISACA in 2010 to validate an IT professional's skills to design, deploy, and support information system control mechanisms to mitigate network risk. Progent can provide the expertise of a CRISC-certified risk management consultant to assist you to develop and carry out a risk management plan that follows industry best practices identified by CRISC and crafted to align with your company's risk tolerance, business goals, and IT budget.
Juniper Consulting and Support
Progent's Juniper Networks-certified network engineers can assist your company to plan and deploy Juniper Firewall/VPN technology, enhance and troubleshoot your network infrastructure, and migrate smoothly from outdated equipment to the latest versions. Progent's Junos OS consultants can provide support for Juniper's flagship network operating system to enable your business to streamline the administration and strengthen the protection of your Juniper VPN appliances and firewalls. Progent also has broad experience supporting Juniper's NetScreen OS and ScreenOS software products and can assist organizations maintain environments that incorporate a combination of Juniper's OS platforms.
Online Consulting for Windows Server 2008 R2
The sophistication and integration demands of Windows Server 2008 R2 calls for an IT expert with hands-on experience and diverse knowledge in architecting and building cohesive end-to-end business information solutions. The professional experience of Progent's Microsoft-certified Windows Server consultants, with an average of over a decade of background integrating Microsoft-powered technology, helps insure your success in maintaining and managing your Windows Server 2008 R2 environment. Progent's certified Windows Server 2012 R2 consultants can also help you to assess the advantages of upgrading from Microsoft Windows 2008 to Microsoft Windows Server 2012 R2 or later. If you are planning on building a hybrid architecture that integrates on-premises resources with public cloud services like those offered by Microsoft Azure, Progent offers Windows Server 2016 hybrid integration.
Network Infrastructure Consulting Services for a Remote Workforce
Progent can assist small and medium-size companies to plan, set up and troubleshoot the network infrastructure for work-from-home employees. Aspects of network infrastructure where Progent's experts can provide guidance include safe and convenient VPN connectivity, Virtual Desktop Infrastructure (VDI) platforms, router setup, wireless network planning and implementation, and robust Internet connectivity. To learn about Progent's network infrastructure consulting expertise for at-home workers, refer to infrastructure support services for telecommuters.
Data Protection Services for At-Home Workers
Progent can assist small and medium-size businesses to plan, install, test and maintain data protection solutions to support telecommuters. For details about Progent's data protection expertise for teleworkers, refer to backup services for at-home workers.
Wide and Deep Experience with Office Networks
Progent’s team of over 100 networking experts means clients benefit from the leverage of over 1,000 years of cumulative experience and shared information to resolve the most troublesome computer problems. Progent’s accredited network consultants have the know-how to identify solutions quickly and deliver them affordably.
Power BI Integration Consulting
Progent's Power BI experts can help you to design, install, manage, enhance or troubleshoot your Power BI business analytics solution. Progent's database experts can assist you to prepare your source data for Microsoft Power BI reports and dashboards. Progent can help you implement and manage a local, cloud based, or hybrid environment for Power BI. To learn more, see Progent's Power BI integration consulting.
SQL Server 2012 Expertise
Progent offers the support of certified SQL Server 2012 consultants and seasoned database application developers, database administrators, project managers, Cisco-certified network engineers, disaster recovery/business continuity planning specialists, and certified data security professionals to assist you to manage your SQL Server 2012 solution and configure an efficient and secure IT infrastructure that helps you realize the full business benefit of SQL Server 2012. Progent can also assist your company to migrate to Microsoft SQL Server 2016 or move to SQL Server 2014 from SQL Server 2012.
SQL Server Application Programming
Progent's SQL Server application programmers can help your organization to build and maintain applications that utilize Microsoft's SQL Server database platform. Progent adheres to industry best practices to build efficient, easy-to-manage SQL Server database applications and is able to team with a customer's management to complete programs in a timely and cost-effective manner. Progent for can assist you to build Microsoft SQL Server solutions by offering a wide selection of professional services including functional specs, logical and physical modeling, normalization,
Progent's Integration and Troubleshooting Services for SQL Server 2014
Microsoft SQL Server 2014 incorporates major enhancements in critical areas such as performance, uptime, compliance, and cloud readiness. SQL Server 2014 is the first version of Microsoft SQL Server that incorporates in-memory technology that operates transparently across all workloads including OLTP, data warehousing (DWH), and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver efficient online and onsite consulting services such as planning, configuration, management, remediation, and application development expertise to help organizations of all sizes to achieve maximum business value from their SQL Server 2014 deployment. In case your organization is already using SQL Server 2014, Progent can help your company to perform a cost-effective migration to Microsoft SQL Server 2016.
Apple macOS and OS X Consulting
Progent's experts offer Apple macOS and OS X clients a variety of IT services including online Apple macOS and OS X desktop support, help with Mac software, Outlook for Mac and Exchange expertise, Apple macOS and OS X security and network infrastructure engineering, co-existence between Mac and Windows networks, and individual training. For IT networks based solely on Apple macOS and OS X or for systems that utilize a mix of Mac, Linux, and MS Windows-powered servers and desktops, Progent has the background and depth to handle the challenge of designing, installing, and supporting an IT infrastructure that is dependable, protected, efficient, and aligned with your company's goals.
Microsoft Exchange 2019 Deployment Services
Progent can assist your organization in any facet of your migration to Exchange 2019 including configuring Windows Server 2019 as a host for Exchange; planning high availability system topology for a local, cloud-based or hybrid deployment; moving mailboxes; planning and configuring Hyper-V virtualization; configuring hardware load balancing (HLB); configuring DAG groups with MCDB solid-state caching; setting up Skype for Business 2019 for voicemail; integration with SharePoint; updating firewalls; integration with Microsoft Office 365; and configuring Outlook. To learn more, visit Progent's Microsoft Exchange 2019 deployment services.
Failover Clustering Support for Windows Server
The failover clustering technology incorporated into the latest releases of Windows Server is radically re-engineered to streamline the deployment, configuration, and maintenance of clusters and to offer greater levels of system availability, security, performance, and flexibility. New or improved features include cluster Validation, revamped setup and deployment, improved cluster administration, new cluster architecture for maximum uptime, better protection and quorum models, minimization of failure points, greater disk and RAM capacity, enhancements for geographically dispersed clusters, and live migration support for Hyper-V virtual servers. Progent's Microsoft-certified failover cluster consultants can assist your company assess the business benefits of failover clusters, design and implement an installation, educate your IT personnel to manage your failover clusters, deliver continuing consulting and technical help services, and create and validate a workplace recovery procedure. Progent's Windows Server 2019 failover cluster experts and Windows Server 2016 disaster recovery/business continuity consultants can assist you you to plan and deploy an affordable disaster recovery solution for multi-site or hybrid cloud environments using failover cluster tools proven in Microsoft's Azure cloud.
Get in Touch with a Progent Computer Consultant
To learn how you can access a Progent network consultant for remote or onsite help, call
An index of content::
24/7/365 UNIX with Windows Troubleshooting
Consulting Windows and UNIX
If your company is developing UNIX or Linux applications in an environment that has Windows-based servers, desktops, and office productivity products, Progent can provide full-service information technology outsourcing that frees you to concentrate on your field of strategic expertise without the constant distraction of maintaining your company information system. Through the use of smart network monitoring and by delivering remote and on-site support as your company needs it, Progent offers an affordable alternative for managing an information system that features high availability, security, and efficiency. Progent's developer assistance services include comprehensive information technology outsourcing, virtual infrastructure, remote and on-site support and repair, network monitoring services, and Helpdesk outsourcing.
Les Kent has a 35-year history of effective technology integration, business administration, sales, and operations. He has shown a talent for creating elegant information technology solutions while working as a system architect, application developer, project manager, deployment expert, and problem solver for small businesses, start-ups, and major corporations.
Microsoft Certified Partner Virtual Server 2005 Consultant Services
Largest Onsite Technical Support Microsoft Virtual Machines
Microsoft Virtual Server, run on the Microsoft Windows Server 2003 platform and based on software first developed by Connectix, provides the performance necessary to carry out hardware reduction, application migration, and server quarantine projects via virtualization technology in an enterprise-class IT environment with high scalability, manageability, and fault tolerance. Microsoft has targeted Virtual Server 2005 at businesses wishing to improve operational efficiency in software development and testing, upgrading from outdated line-of-business applications, and hardware consolidation. Progent's professional Virtual Server consultants can help your IT staff to evaluate and integrate Microsoft Virtual Server 2005.
XenApp Virtual Application Delivery Consultant
Windows Application Management Services
Progent's Citrix-certified consultants can assist your business to design, install, administer, and troubleshoot a virtual application delivery and management system based on Citrix XenApp. Progent's Cisco-certified CCIE network consultants can help you optimize your network for distributing server-side and client-side applications, and Progent's datacenter support experts can help you to administer and support a remote datacenter that features high availability, enhanced protection, and rapid disaster recovery.
Consultants Microsoft Exchange Server Upgrade
24x7 Microsoft Exchange Server 2010 Migration Services
Progent offers expert support for each step of your Exchange 2010 migration including end-to-end project management services, site analysis, project planning, cost estimates of all new software and hardware required, suggested sourcing, system testing at client site or at Progent's testing facility, setting up temporary coexistence of Exchange 2010 and Exchange 2003 or 2007, implementation of the solution, decommissioning the old servers, and training for customer's IT staff and users.
SMS Server Migration Computer Engineer
SMS Upgrade IT Consultant
Systems Management Server offers added capability for change and configuration management of Windows-based networks via SMS Feature Packs. Feature Packs reduce the net operational expense of managing and configuring software by making it easier to install system images, manage mobile computers, and operate management utilities. In addition to alerting you about ways to cut management expenses by deploying Microsoft SMS 2003 Feature Packs, Progent's consultants can show you how to plan and perform IT tasks involving areas that Feature Packs are intended to streamline. Progent's migration and update services can minimize cost and eliminate business disruption as you transition to the latest operating systems and applications. Progent's wireless engineers can show you how to define efficient processes and policies to manage handheld computers and intelligent mobile communication devices so your mobile workforce remains efficient and secure. Progent's CISSP-certified consultants and CISM-certified security experts can show you how to develop a security strategy that includes policies, processes and IT products to keep your IT network protected.
Comprehensive Event Management Technology Consulting Services
System Center MOM Engineer
Progent provides a selection of IT service packages for small companies. These information technology outsourcing and server monitoring solutions are based on the proactive problem solving capabilities of Operations Manager 2007, a next-generation server and IT support software platform that tracks the reliability, throughput, and security of your information system and isolates potential problems before they can disrupt your network. With Progent's economically priced IT support packages, small businesses can choose a simple co-sourcing service program based on System Center Operations Manager 2007 with network monitoring, reporting, Help Desk and online troubleshooting or a complete round-the-clock outsourcing solution.
Dynamics GP Analysis Cubes for Excel Consultant
24/7/365 Developer Firm Microsoft Dynamics Power BI
Dynamics GP/Great Plains software includes analytics and reporting capabilities that allow you to track all operations, revenues and spending, and sales trends with built-in drill-down, query, and reporting functions. Progent's Dynamics GP reporting support expertise can help you design reports that let you understand your business more completely, converting uncooked data into useful management information. Progent is able to enhance your reporting and analytics by providing Crystal Reports consulting, FRx support, and Microsoft Excel programming. In addition to delivering reporting consulting, Progent can supply Microsoft .NET support, Microsoft SQL Server help, and programming experience with VBasic, XML and other tools in order to deliver custom line-of-business software development and web commerce applications that integrate seamlessly with Dynamics GP.
Remote Workforce Infrastructure Setup and Support
Teleworker Infrastructure IT Consultant
Progent can assist small and mid-size companies to design, deploy and troubleshoot the network infrastructure required for a remote workforce.
Microsoft Exchange Server 2016 Migration Consulting Services
Microsoft Exchange 2016 Migration Planning Online Support Services
Progent can help your business in any and all phases of your upgrade to Exchange Server 2016 including planning high availability system topology for a local, Microsoft cloud connected or hybrid deployment; CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V design; determining storage requirements for your virtual machines, databases and log files; configuring hardware load balancing (HLB) for fault-tolerant client access services; designing, setting up and testing Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; updating your firewall; resolving SSL issues; performing client remediation with Office 2010 or greater or Office 365; and setting up Outlook on the web (formerly Outlook Web App).
Microsoft Windows 10 Configuration Manager Services
Windows 10 Configuration Remote Consulting
Progent's Windows consultants can help organizations of any size to evaluate Windows 10 or to upgrade to Windows 10 from an older release of Windows. Remote and on-premises assessment and upgrade support for Microsoft Windows 10 available from Progent's consultants include Return on Investment analysis, project coordination, application and driver compatibility testing, pilot systems, virtualization architecture, Cloud integration, mobile management and synchronization, teleworker connectivity, security and compliance, automated deployment and management, network design, wired/wireless convergence, disaster recovery planning, custom training for IT support personnel and users, and post-migration technical help.
Learning Online Office PowerPoint
Class Live Online Windows 8.1
Progent offers live remote instruction for an array of desktop apps and operating systems including Office and Office 365 Excel, Word, Access and Project plus Acrobat Writer, Adobe Photoshop, Crystal Reports, and Windows 10. Online training provides the benefits of conventional physical classroom seminars, including immediate communication between students and teachers, but avoids the expenses of transportation and the challenge of attempting to synchronize the schedules of many trainees. Available to single students or classes of any size, Progent's live online training permits the trainer to run the seminar from an online facility and the students can be spread throughout an office or all over the country. Live online education utilizes proven teaching aids such as virtual white boards, real-time questions, and shared applications. Sessions can be short and personalized to specialized subjects or extended in duration and broader in coverage.
Information Technology Consultants Consultant Rates
Consultant Rates System Support
Progent's pricing model is to charge for online support and in-person help per minute. Consequently, you are invoiced just for received services. Progent does not impose a more expensive rate for off-hours or emergency service, and inside California or in regions where Progent provides on-premises service, Progent does not bill for travel except for emergency support where on-site time is less than 4 hours. Also, Progent applies no service activation charge and asks no monthly commitment for services delivered during regular working hours. Many support organizations demand large minimum fees or charge for every quarter hour or longer. Progent's one-minute granularity eliminates large invoices for quick fixes so you won't be forced to allow minor problems to stay unaddressed.
UNIX with Windows On-site Support
24/7 Solaris with Windows Consulting Services
Progent can help you to plan and execute an efficient migration from a UNIX-based information system to a network powered by Microsoft Windows and capable of supporting Microsoft's powerful office productivity software, commercial applications, and developer tools. Progent's UNIX, Windows and Cisco engineers and application experts can assist you to guard your data and reduce business discontinuity by designing an efficient transition plan that protects your existing investments in UNIX software and technology. UNIX-to-Windows transition support services offered by Progent include evaluation of current environment, transition strategy and testing, Microsoft Exchange migration expertise, information and application migration, and processor and mass storage migration and consolidation.
Consult Database
Database Development Engineers
Progent's certified relational database developers offer small and midsize businesses remote DBA and programming services for leading database platforms including MS SQL Server, Oracle, MySQL, and Microsoft Office Access. Services offered by Progent include software installation and configuration, application design and coding, administration support, synchronization solutions, storage management, performance optimization, data migration, security and compliance, backup and recovery systems, problem solving, and training.
Network Engineer Android phone integration
Consultants Android and Power BI integration
Progent's seasoned group of IT consultants and application specialists have extensive background providing online and on-premises support for businesses of any size who want to integrate Android phones and tablets into their information systems so that mobile clients can communicate and collaborate while on the go. Progent offers the range of skills to resolve technical problems that span numerous manufacturers and that entail a combination of legacy and up-to-date technology. Progent offers affordable online expertise to assist you with any facet of planning, deploying, managing and maintaining your Bring-Your-Own-Device (BYOD) environment. Progent can deliver as-needed support to help you to resolve especially stubborn technical problems, or Progent can provide comprehensive project management services to help you complete strategic IT initiatives on schedule and on budget. Progent can help with local, cloud-centric, or hybrid networks and can provide expertise with operating systems, applications, management utilities and network infrastructure. Progent also can provide specialized group or individual classes to help you manage and operate Android phones securely and productively.
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