Arkansas Computer Network Consulting Experts
for Small and Midsize Business Networks:
Remote Support and Troubleshooting
For business network systems located throughout the state of Arkansas, Progent's Microsoft authorized engineers can deliver remote phone assistance and troubleshooting to repair your computer system problems quickly and affordably. Progent has acquired world-class expertise, sophisticated utilities, and support knowledge bases to troubleshoot and repair computer network problems without the high cost and delays associated with onsite service dispatches. If your Arkansas organization is located beyond the larger metro areas such as Little Rock, Fort Smith, or Fayetteville, your local network systems support options may be limited in skills, or unavailable during urgent situations. This can result in a office network that is unpredictable or causing efficiency loss due to technical issues persisting for too long. Progent's group of seasoned network consultants average more than 10 years of real-world computer industry experience, in the trenches of network support, performing a wide range of technical projects for a extensive range of customers. This means you obtain not only the technical expertise needed for the job, but a consultant with field proven methods for applying those skills to assist with efficient network solutions.
The ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report service is an affordable service based on a brief phone interview with a Progent backup/recovery consultant. The fact-finding interview is intended to help assess your organization's ability either to block or recover quickly from a ransomware incident. Progent will work with you directly to collect information about your existing AV defense and backup/recovery platform, and Progent will then deliver a written Basic Security and Best Practices Report describing how you can apply best practices to create an efficient AV and backup/recovery environment that meets your business requirements. For more information, see Progent's ProSight Ransomware Preparedness Report.
Microsoft Teams Solution Design Consulting Services
Microsoft Teams is the replacement for Skype for Business Online as Microsoft's premier cloud service for group conversation and cooperation. Progent's Microsoft Teams and Teams Premium consultants can help your organization to plan a migration to Teams from Skype for Business Online and configure, manage, and debug a cloud-based or mixed deployment of Teams. Progent can help you to connect Teams with Microsoft 365 apps, Exchange, SharePoint Online, and your PBX.
Design and Deployment Consulting for Meraki Cloud-managed Wireless APs
Progent's Meraki wireless AP experts provide online and on-premises support services to help businesses of any size to design, deploy, manage, expand or troubleshoot Wi-Fi networks that utilize Cisco Meraki cloud-managed APs. Progent can assist your business to set up and support Cisco's Meraki-based Wi-Fi networks for sites that range from a teleworker's home or a branch office to a large campus or a nationwide enterprise. Progent can also assist you to configure additional Cisco technology including switches, routers and ASA firewalls to build a cohesive ecosystem that provides the same connectivity, responsiveness, security, manageability and availability for wired and Wi-Fi users irrespective of their location or computing device. (Refer to Cisco Meraki switches integration.)
MySQL Software Development and DBA Consulting
Progent's MySQL software programmers, database architects, and DBAs offer affordable online database administration or software development support and can help organizations of all sizes to integrate and manage MySQL in a robust IT infrastructure that provides high levels of performance, scalability, and security. Progent also has experience helping companies migrate databases from Oracle to MySQL.
SharePoint 2019 Server and SharePoint Online Services
SharePoint Server 2019 offers the modern look and feel of SharePoint Online, providing a crossover release between the classic UI of SharePoint 2016 and the modern SharePoint environment. Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online experts can provide economical online and onsite expertise, application development, and debugging services for businesses of all sizes who intend to upgrade to SharePoint 2019 or SharePoint Online from older versions of SharePoint. Progent can help customers design and carry out a cost-effective migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that incorporates local and cloud components into a cohesive intranet system. To learn more, visit SharePoint 2019 and SharePoint Online consulting.
Citrix Virtual Desktop Support Services
Progent's Citrix-certified desktop virtualization consultants can assist you to plan, install, administer, and support a virtualized Windows desktop and application delivery and management system by providing Citrix XenDesktop expertise and XenApp support services. Progent's Cisco-certified CCIE network consultants can help you enhance your infrastructure for delivering server-side and client-side applications, and Progent's datacenter support experts can assist you to manage and support an off-site datacenter that offers high availability, enhanced security, and rapid recovery. Progent can also help you manage and support other virtualization platforms from Citrix by providing Citrix XenServer expertise and Citrix Essentials for Hyper-V support.
Microsoft Windows 8.1 Administration and Troubleshooting and Migration
Progent's certified Windows 8.1 experts can provide a variety of technical services to assist organizations of all sizes to support, manage, and repair environments that include workstations, laptops, tablets, or Windows phones based on Windows 8.1. Progent's consultants also offer Windows 10 planning and migration help and Windows 11 deployment assistance.
Progent's Integration and Development Services for SQL Server 2016
Microsoft SQL Server 2016 introduces major improvements in performance, capacity, data security, high-availability, BOYD support, and integrated BI. New features include PolyBase for handling structured and unstructured databases in one appliance for data warehousing, Jason integration, Always Encrypted mode, Mobile Reports, and seamless control over local and cloud resources. Progent's Microsoft-certified SQL Server 2016 consultants offer online and onsite support to help organizations of any size to design, implement, administer or debug any edition of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with all core Microsoft platforms such as Windows Server, Exchange Server 2016, SharePoint, Microsoft Dynamics GP, Lync or Skype for Business, and System Center Operations Manager (SCOM). Also, Progent's Microsoft SQL Server 2019 migration experts can help you to move to a newer version of SQL Server.
Cisco Unity Connection and Unity Express (CUE) Consulting
Cisco Unity Connection, a seamless extension of Unified Communications Manager (CUCM), is a converged voice messaging system that facilitates productive collaboration by providing a variety of alternatives for retrieving voice messages within an environment that is simple to implement and maintain. Cisco Unity Connection allows you to access and manage your voicemail from your Exchange inbox, browser, Jabber, a Cisco Unified VoIP Phone, a smartphone, or a tablet. Unity Express (CUE), available in certain Cisco ISR routers, provides affordable voicemail, unified messaging, IVR, and automated-attendant functions for small to mid-size businesses (SMBs) and enterprise branch locations with up to 500 voice mailboxes. Progent's Cisco-premier CCIE consultants can provide Unity Connection and Unity Express (CUE) integration and technical support support to ensure that your voice messaging deployment continues to deliver maximum business advantage.
Microsoft SharePoint Server Consultants
Progent's Microsoft-authorized SharePoint developers can provide Microsoft SharePoint Server 2019 deployment assistance, SharePoint Server 2016 application design, Microsoft SharePoint Server 2013 upgrade planning, and SharePoint Server 2010 maintenance. Progent can show you how to rationalize the business case for deploying the latest release of SharePoint Server, advise you on the most appropriate edition of Microsoft SharePoint Server for your application, offer setup and integration services, help you to install Microsoft SQL Server as a supporting database manager, improve your network infrastructure, integrate your standard and customized application programs to operate with Microsoft SharePoint, design a comprehensive security plan that encompasses portal solutions, and provide maintenance and Call Center support.
Consulting Support for NodeZero's Penetration Test Products
NodeZero from Horizon3.ai is a cutting-edge penetration test (pentest) product family that supports repeated, concurrent, automated assessment of your network so you can identify, prioritize, fix, and confirm cybersecurity vulnerabilities before malicious hackers can take advantage of them. Progent can provide the talents of a NodeZero Certified Operator (NCO) to help you to design and perform thorough penetration tests of your perimeter and your internal network so you can realistically assess your present security profile. Progent can help you to set up and launch NodeZero pentests customized for your network environment, understand NodeZero reports, and fix issues according to their potential for damaging your network. Progent can also help you to create a unified cybersecurity ecosystem that simplifies management and provides optimum cyber defense for on-premises, cloud-based, and perimeter IT assets. To learn more information about Progent's threat assessment services based on on NodeZero's PEN test platform, refer to consulting services for NodeZero's PEN test products.
365 Total Backup (formerly Altaro O365 Backup) for Microsoft 365 Data Protection and Disaster Recovery
Microsoft 365 offers rudimentary archiving but does not include native support for crucial data protection capabilities such as Exchange backups or long-term point-in-time recovery for OneDrive for Business or SharePoint. Hornetsecurity's 365 Total Backup (previously branded Altaro O365 Backup), delivers a full-featured platform for automatic backup and rapid restoration of all your company's Microsoft 365 mailboxes, Teams Chats, SharePoint documents, OneDrive files, and the contents of Windows-powered endpoints. Progent is an authorized Hornetsecurity/Altaro partner and has designed ProSight Data Protection Services 365 Total Backup to provide end-to-end management services for Hornetsecurity's 365 Total Backup suite. ProSight DPS 365 Total Backup delivers a budget-friendly backup-as-a-service (BaaS) solution that guards Microsoft 365 users against data loss or corruption resulting from human or system error, malicious sabotage, and malware attacks like ransomware. For more information, see ProSight Data Protection Services 365 Total Backup services for Microsoft 365.
Progent's Integration and Troubleshooting Services for SQL Server 2014
Microsoft SQL Server 2014 includes major enhancements in critical areas such as speed, uptime, security, and cloud integration. SQL Server 2014 is the first version of Microsoft SQL Server that incorporates in-memory technology that works seamlessly across all types of applications including Online Transaction Processing, data warehousing (DWH), and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can help you maintain your SQL Server 2014 environment or provide SQL Server 2016 migration support or Microsoft SQL Server 2019 migration consulting to help you deploy a more modern release of Microsoft SQL Server.
Progent's Customer Testimonials
Progent has delivered online or on-premises technical support help to businesses in each state in the United States. Many of these customers have expressed their appreciation to Progent through testimonials to the excellence of Progent's service staff. Check out Progent's customer testimonials to learn what they say about the high level of Progent's IT services
IP Voice Solutions Consulting Services for At-Home Workers
Progent can assist small and medium-size businesses to set up IP voice solutions to give their at-home workforce the advantage of virtual extensions of the corporate phone network. To find out about how Progent's consultants can help your at-home workers to configure and troubleshoot VoIP platforms, refer to IP voice solutions for an at-home workforce.
Get in Touch with a Progent Computer Support Expert
To see how you can get in touch with a Progent network consultant for online or on-premises support, call
An index of content::
Consultants Maze ransomware recovery
Consulting ransomware cleanup and restore
Progent's ransomware experts can help your business to evaluate your ransomware vulnerability, remotely monitor and protect your IT environment, help with negotiating a settlement with a hacker, and reconstruct a network damaged by a ransomware variant such as Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Egregor.
Cisco ASA Configuration Engineer
Cisco ASA and PIX Firewall Network Engineer
Progent's experienced Cisco IT security consultants provide high-level PIX and ASA Firewall consulting services covering architecture, integration, and support of Cisco firewall and Cisco security solutions. The PIX and ASA Security Appliance Series of Cisco firewall products delivers robust user and application policy enforcement, sophisticated attack defense, and secure access services. Ranging from economical, plug-and-play desktop appliances for small and home offices to scalable enterprise-class appliances, Cisco PIX Firewall and ASA Firewalls offer a high level of security, performance, and high reliability for network environments of all sizes. PIX and ASA Firewalls are based on a proven, purpose-built platform, eliminating possible OS-specific security holes.
Online Cisco Certified CCIE Network Consulting Group
Emergency Cisco Architecture Upgrade
Progent's CCIE-certified network infrastructure experts have extensive experience helping ISPs to design, implement, administer, tune, and troubleshoot high-availability, scalable connectivity solutions suitable for public networks.
DNA Center Support Outsourcing
5520 wireless controller Engineer
Cisco's Catalyst family of wireless controllers streamline the administration of wireless LANs by unifying the configuration and control of Wi-Fi access points, optimizing Wi-Fi performance by limiting the effect of radio frequency congestion, improving Wi-Fi availability with rapid failover, and hardening data security by detecting threats and analyzing traffic content based on user type and locale. Progent's Wi-Fi consultants can help your business to deploy Cisco Wi-Fi controllers to manage wireless networks of any size. Progent can help you to administer and debug your existing Cisco-based Wi-Fi environment or carry out a smooth transition to Cisco's modern wireless controller technology.
Exchange 2019 and Outlook Consulting Services
Consulting Exchange 2019 Data Loss Prevention
Progent can help your organization in any phase of your upgrade to Microsoft Exchange 2019 such as configuring Windows Server 2019 as a host for Exchange; planning high availability (HA) architecture for an on-premises, cloud-based or hybrid environment; migrating mailboxes; planning and configuring Windows Hyper-V; configuring HLB; configuring DAG groups with MCDB solid-state caching; setting up Skype for Business 2019 for voicemail services; setting up collaboration with SharePoint; preparing firewalls; integration with Microsoft 365 and configuring Outlook.
24-7 Desktop Technology Online Support
Technical Support Company Microsoft Mac and Linux Desktop
Progent can deliver a variety of economical online and on-premises support services to help your business to install, manage, and debug workstations and mobile devices based on Microsoft Windows, macOS/OS X, Apple iOS, Android, or Linux.
ransomware protection audits Consult
24-7 Engineer ransomware protection audits
The ProSight Ransomware Preparedness Report service is an affordable service built around a brief phone discussion with a Progent backup/recovery consultant. The fact-finding interview is intended to help evaluate your company's ability to defend against ransomware or recover quickly after a ransomware attack. Progent will work with you personally to gather information about your existing security profile and backup procedures, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can follow best practices to build an efficient AV and backup/recovery system that minimizes your exposure to a ransomware attack and meets your business needs.
Onsite Technical Support Aironet
Aironet 1600 Access Point Remote Support
Progent's Cisco CCIE Wi-Fi network experts offer remote or on-premises integration and debugging support to help your organization to plan, implement, update, optimize, administer and troubleshoot Aironet Wi-Fi AP deployments of any scale or architecture. Progent's Cisco Wi-Fi controller experts can also help you to integrate your wireless environment with your wired network infrastructure and cloud-hosted resources to build a seamless enterprise connectivity solution that is easy to manage and expand. Progent also can provide affordable Wi-Fi site surveys to help you to decide the most appropriate selection, placement and setup of Aironet wireless APs to work with your specific workplace layout, building structure, and anticipated network traffic.
DotNET Application Development Company
Immediate .NET Framework Outsourced Programming
Progent's software experts have worked for 20 years with .NET technologies and the Visual Studio development environment and can create or enhance .NET applications quickly and at low cost.
Hermes ransomware hot line Consultant Services
Top Rated ransomware cleanup and restore Consultancy
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can help you to halt the spread of an active ransomware attack. Call 800-462-8800
Catalyst 9162 Access Point Remote Support
Remote Catalyst Wi-Fi 6 and Wi-Fi 6E AP Security Engineer
Progent's Cisco Catalyst 802.11ax AP consultants offer economical remote and onsite support for Catalyst Wi-Fi 6 wireless access points (WAPs).
Immediate CISM Security Security Extended Call Center Remote Troubleshooting
Co-managed Heldesk Remote Technical Support
Progent's Co-managed Help Desk service makes it possible for your business to split the load for Help Desk support seamlessly between your IT staff and Progent's pool of seasoned technical support technicians and subject matter experts. Progent's Co-managed Help Desk service is a collaborative service desk solution built around ConnectWise Manage, the top shared professional services automation (PSA) platform for managing end-user service requests, ticketing, ownership, progress tracking, and reporting.
24-7 Technical Support Services Supplemental Service Desk
Troubleshooting Shared Helpdesk
Progent's Co-managed Call Center service allows your IT organization to split responsibilities for Help Desk services seamlessly between your in-house IT team and Progent's pool of certified technical support engineers and subject matter experts (SMEs). Progent's Co-managed Help Desk service is a collaborative support solution built around ConnectWise Manage, the top shared professional services automation platform for managing end-user service requests, ticketing, ownership, status tracking, and reporting.
information Systems Audit SonicWall NSA 9650 Firewall
Consultants SonicWall TZ400 Firewall
Progent's SonicWall firewall experts can show you how to deploy, manage, and tune SonicWall firewall/VPN products including the newer SonicWall TZ and NSa Series of firewalls and the older SonicWall PRO 2040 products. Progent's CISSP and CISA-certified network security consultants can help you incorporate SonicWall firewalls into a complete security plan and design security into your corporate practices.
Microsoft Small Business Server 2008 Online Troubleshooting
Small Business Server 2008 Online Consulting
Microsoft Small Business Server (SBS) is a low-cost collection of server products that provides the basis for a feature-rich but manageable IT network. The IT sophistication of the Microsoft .NET products included with Microsoft Small Business Server 2011 calls for a computer support expert with hands-on background designing and building seamless, comprehensive business technology environments. Progent's Microsoft SBS Server professionals have an average of over a decade of experience supporting computer systems based on Microsoft technology. This background assures you results in deploying, managing, and troubleshooting network environments that include the SBS Server package of servers and productivity software.
IT Services for Network Service Providers Onsite Technical Support
Immediate Online Technical Support Consulting Support for Network Service Firms
Progent's Reseller Program for IT Service Firms lets you use Progent's consulting experts under your own brand as a seamless arm of your IT services team.
Award Winning Microsoft Exchange Server 2010 Migration Engineers
Exchange 2007 to Exchange 2010 Upgrade Professional
Progent's Microsoft-certified engineers can deliver affordable remote and onsite help to implement your migration to Microsoft Exchange Server 2010, produce thorough documentation of your new messaging environment, educate your network support team and users to get them up to speed quickly on Microsoft Exchange 2010, and provide continuing administrative services and engineering support. Progent's consultants can also assist you to migrate from Microsoft Exchange Server 2010 to Exchange Server 2013 or Exchange Server 2016.
Online Technical Support SQL Server 2012 AlwaysOn Failover Cluster
SQL Server 2012 Security IT Consultant
Progent can provide the support of certified consultants as well as seasoned database application developers, database administrators, project managers, Cisco-certified network engineers, disaster recovery specialists, and data security professionals to help your business to evaluate the potential advantages of Microsoft SQL Server 2012 for your organization, install test systems at your site or at Progent's lab, plan and execute out an efficient transition to SQL Server 2012 from earlier versions of SQL Server or from other database platforms, and configure a cost-effective and safe network infrastructure that lets you maximize the business benefit of Microsoft SQL Server 2012.
Amazon MWS development Contract Programming
Development Amazon MWS
Amazon Marketplace Web Service is an integrated library of APIs that allows Amazon sellers to improve the efficiency of their business processes by automating crucial sales activities including listings, orders, payments, fulfillment, and finances. By leveraging Amazon's vast online ecosystem and automating their sales, vendors can broaden their reach, lower their operating costs, accelerate reaction time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can work with your development staff and provide programming, workflow integration, project management support, and training to help you shorten development time and get to market quickly.
Specialist Windows Server 2016 Virtual Machine Load Balancing
Windows Server 2016 Migration Integration Support
Progent's certified information technology experts offer Windows Server 2016 migration consulting to assist businesses of all sizes to design and implement an efficient upgrade to Windows Server 2016 and Hyper-V 2016 using an on-premises, cloud-centric, or hybrid deployment model. Progent can help you to assess the value of Windows Server 2016 for your enterprise and can help you with any aspect of designing, deploying, managing or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can assist your organization to benefit from the many new disaster recovery and security capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time (JIT) Privileged Access Management, VM load balancing, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain clusters.
Virtual Service Desk Support
Shared Call Center Network Consultant
Progent's Computer Help Desk Call Center Outsourcing Support Services for PC desktop support are intended especially for small businesses who need fast availability of a Help Desk Call Center with expert telephone support and effective escalation capability but who must operate within a limited network support budget. Key components of Progent's Help Desk Outsourcing Support Services include: Helpdesk Phone Support, Secure Remote Access Support, System Evaluation, Expert Prioritization, Virtual Help Desk Support, Per Minute Billing, and Helpdesk Software Recommendation and Integration.
Consulting MSP360 Managed Backup
MSP360 VM Backup Consultant
Progent can assist your company to design, implement and debug a backup/restore plan built around MSP360 technology. MSP360 offers file/folder or image-based backup/restore for VMs and physical computers, works with all leading public clouds, and allows you to build a data protection solution with a minimum Recovery Time Objective (RTO) and a granular Recovery Point Objective (RPO). With ProSight DPS 360 Backup, Progent can provide comprehensive monitoring and remote management of your backup environment to prevent data loss caused by user miscues, system glitches, malicious insiders, and malware assaults such as ransomware.
Select Topic: