For business computer networks located within the state ofArkansas, Progent's Microsoft authorized engineers can provide online assistance and remote troubleshooting to fix your computer system troubles quickly and affordably. Progent has acquired enterprise-level skills, software tools, and support databases to diagnose and repair network problems without the expense and time delays associated with onsite technical service dispatches.
If yourArkansasorganization is situated beyond the larger metropolitan areas such as Little Rock, Fort Smith, or Fayetteville, your nearby computer support options may be limited in skills, or not available during a crisis. This results in a network that is unusable or causing efficiency loss due to technical issues going unresolved for too long. Progentís team of seasoned network engineers average more than 10 years of real-world computer industry experience, in the trenches of computer network support, performing a broad variety of technical projects for a broad range of customers. This means you get not just the technical skills needed for the task, but a professional with field proven methods for applying those skills to provide affordable network solutions.
Dynamics GP Upgrade and System Integration Consulting
Progent's consultants have supported Microsoft Dynamics GP and Great Plains ERP software for almost two decades and Progent has provided integration, software development, training, and troubleshooting services since the platform's debut. Progent can provide advanced support for updating out of date Dynamics GP ERP systems. Progent can help you to design, validate, and carry out an efficient upgrade from a a legacy release of GP to the current version of Dynamics GP, Learn} about Progent's Dynamics GP migration and system integration consulting.
Disaster Recovery/Business Continuity Planning Consulting Support
Progent offers advanced remote consulting for disaster recovery/business continuity planning, testing, and training to help your company to prepare for possible disasters, reduce downtime for your most critical network functions, avoid data loss, and comply with regulatory mandates and contractual obligations. Progent's business continuity experts can team with your management and IT support staff to perform business impact evaluation, define interdependencies, identify the assets required to run your organization, determine key network functions and define allowable restoration times, select colocation sites, set up safe offsite connectivity for crucial employees, plan emergency notification systems and assign duties for personnel, write a complete recovery plan, and train management and technical staff to carry your agreed upon solution. Progent's Windows Server 2019 high availability cluster consultants and Windows Server 2016 disaster recovery experts can assist you to create an affordable disaster recovery/business continuity solution for hybrid cloud deployments using failover cluster technology field-tested in Microsoft's Azure public cloud.
PC Desktop Consulting and Support Services
Progent offers a broad range of cost-effective consulting and support services to help your company to install, configure, troubleshoot, and administer workstations and laptops powered by Microsoft Windows, macOS and OS X, or various editions of Linux. Progent's desktop consulting services include Windows 10 planning and migration assistance, Microsoft Windows 8.1 integration, Microsoft Windows 7 support, Microsoft Office and Office 365 integration and training, and 64-bit operating system upgrades.
Amazon AWS Cloud Migration Consulting
Progent's Amazon Web Services (AWS) integration consultants can provide affordable remote consulting to assist companies of any size to access Amazon AWS cloud services including Amazon EC2 for virtual server hosting, Amazon S3 for expandable high-performance storage, and Amazon Glacier for low-cost long-term archiving. Progent can assist you with every phase of Amazon AWS integration including requirements analysis, preparedness assessment, architectural design and review, testing, deployment, centralized administration, performance optimization, software license management, backup/restore mechanisms, and security strategies. Progent offers advanced expertise with firewalls and VPN technology and can help you create cloud-based or hybrid networking models that seamlessly integrate Amazon AWS services. Progent offers as-needed expertise or Progent can deliver comprehensive project management outsourcing or co-sourcing services to help you move efficiently to the Amazon AWS cloud.
Progent is a Certified Microsoft Partner
Since Progent is a Microsoft Partner, every Progent engineer has access to the technology and training resources required to deliver the best IT support possible. Progent's IT outsourcing, Call Center, Office 365 integration support, and software programming services permit small business customers to benefit from the broad range of skills associated with the IT departments of large enterprises without the significant expense and hassle of building and managing a self-sufficient in-house IT team.
Broad Expertise in Microsoft's Leading Server Platforms
Progent's group of IT system consulting experts can assist large enterprises to plan, deploy, and manage major rollouts of key Microsoft technology by offering services like Active Directory and Azure AD design, Exchange Server 2019 migration, Microsoft Exchange 2016 management, Exchange 2013 integration, SharePoint Server 2019 design and installation, Microsoft Teams integration and Microsoft Skype for Business Server migration support plus SQL Server 2019 DBA services and Microsoft SQL Server 2016 migration. Progent has worked with some of the world's largest businesses to integrate solutions based on Microsoft servers and offers branch office IT supports for enterprises with branch offices in the or larger cities across the U.S.
High-level Project Management Experts
For enterprise project management support, Progent offers the services of veteran information technology experts with decades of background as technology project managers for application development, business technology implementation, and process engineering working with organizations ranging from Big 4 firms to dot-com startups to government agencies. These proven project managers can provide advanced management skills to help enterprise clients to follow best practices to ensure that strategic projects are completed on schedule and on budget.
Ubiquiti UniFi WiFi Access Points Integration and Support Consultants
Ubiquiti's UniFi family of Wi-Fi infrastructure appliances includes a wide selection of Wave 2 802.11ax Wi-Fi access points, security gateways, and managed switches. Ubiquiti UniFi devices installed across multiple venues with thousands of access points can be remotely configured and managed using free UniFi Controller software, which centralizes and simplifies setup, discovery, administration, optimization, debugging, monitoring, and reporting. Progent can provide the skills of veteran wireless consultants who can assist you to determine the benefits of Ubiquitiís UniFi technology for your environment and assist you to plan, install, administer, and maintain your UniFi ecosystem. To learn more, visit Ubiquiti UniFi Wi-Fi access points consulting and wireless LAN integration.
Configuration Manager 2016 Hybrid Cloud Integration
Configuration Manager 2016 automates application and device provisioning and updating, centralizes security and compliance settings control, inventories network resources, protects against company data leakage, performs health monitoring, allows secure end-user self service, and delivers a single point of control for managing multi-OS ecosystems based on on-prem, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager 2016 consultants and Azure cloud integration specialists can assist businesses of any size with any aspect of designing, installing, operating and troubleshooting a SCCM 2016 deployment for local, cloud-based, or hybrid environments.
Stealth Penetration Testing
Stealth intrusion testing is an important component of any overall network security plan. Progentís security experts can perform extensive stealth intrusion security checks without the knowledge of your organization's internal network support staff. Stealth penetration testing uncovers whether current security defense tools such as intrusion incident warnings and event history analysis are correctly set up and actively observed.
Detailed Reporting of Services
Progent provides complete and meaningful reports of all support work to make sure customers donít ever feel ďcaptiveĒ to their IT service company. Progent sends e-mail documentation of services immediately after completion of each service task, and also encloses a printed copy along with monthly billings. Comprehensive network support reporting makes it less risky for customers to move to a new support organization or take on more service responsibilities in house. Complete service documentation also provides IT managers the visibility needed to assess the quality of support services and produce better informed IT expense projections.
Microsoft Exchange 2010 Migration Consulting
Progent's Microsoft-certified Exchange 2010 Server engineers can assist your organization to manage and debug your current Exchange 2010 Server deployment or give you access to the assistance of certified Exchange Server 2016 professionals and Exchange Online specialists to help you assess the benefits of upgrading to a current release of Exchange that delivers quick payback by increasing your productivity, cutting the expense of equipment and service, simplifying administration, and consolidating your vital communications technologies.
Spam and Virus Filtering and Email Encryption
ProSight Email Guard is Progent's spam filtering service that incorporates the infrastructure of top data security vendors to deliver web-based management and comprehensive security for all your inbound and outbound email. The hybrid architecture of Email Guard combines cloud-based filtering with a local security gateway appliance to provide advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. ProSight Email Guard's Cloud Protection Layer serves as a preliminary barricade and keeps most unwanted email from making it to your network firewall. This decreases your exposure to external threats and conserves network bandwidth and storage space. ProSight Email Guard's onsite gateway device adds a deeper layer of inspection for inbound email. For outgoing email, the on-premises gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The on-premises gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email traffic that stays within your corporate firewall. Read about the complete ProSight portfolio of low-cost network management outsourcing services for small and medium-size businesses.
Citrix Certified XenServer Virtualization Consulting Services
Progent's Citrix XenServer consultants can help your company to understand the strategic advantages of XenServer and other Citrix platforms, and can assist your IT organization to design, test, execute, troubleshoot, and support a Citrix XenServer installation. Progent can in addition analyze your current XenServer deployment and show you how to enhance resource utilization, performance, protection, availability, and recoverability.
Altaro VM Backup Solutions for Data Protection and Disaster Recovery
Altaro VM Backup software offers small and mid-size organizations a reliable and affordable platform for backing up and recovering Hyper-V and VMware-powered VMs. Altaro VM Backup can be deployed in on-premises, offsite, multi-site, and cloud environments and also supports cost-effective cloud backup to Microsoft Azure storage. Headline features include state-of-the-art Augmented Inline Deduplication to reduce backup storage needs, Continuous Data Protection (CDP) with backup spacing as low as five minutes for minimizing your Recovery Point Objective (RPO), military-grade encryption, granular recovery options for individual files and emails, support for Windows Cluster Shared Volumes and VMware vCenter for managing larger environments, and support for Volume Shadow Copy Service (VSS) to back up live virtual machines without downtime. Progent is a certified Altaro partner and offers a wide array of services to assist you to plan, install, manage and troubleshoot a backup/restore solution based on Altaro VM Backup software. To learn more, visit Altaro VM Backup Consulting Services.
Expertise for IT Service Companies
Progent's consulting services for IT support companies allows you to take advantage of Progent's consulting experts under your own service brand as a seamless extension of your IT consulting team. For details about Progent's expertise for IT support companies, refer to Progent's consulting services for IT support businesses.
Talk to a Progent Network Consultant
To find out how you can contact a Progent computer consultant for online or onsite assistance, phone 1-800-993-9400 or visit Remote Computer Support.