For office network systems located in the state ofArkansas, Progent's Microsoft and Cisco authorized technical experts can provide online help and remote troubleshooting to fix your network systems problems fast and affordably. Progent has acquired enterprise-grade skills, sophisticated tools, and support databases to identify and fix network problems without the expense and delays normally associated with on-site service visits.
If yourArkansascompany is located outside of the larger metro areas such as Little Rock, Fort Smith, or Fayetteville, your local network support choices may be limited in skills, or unavailable during an emergency. This results in a office network that is unusable or causing productivity loss due to technical problems going unresolved for too long. Progentís staff of expert network engineers average more than twelve years of real-world computer industry experience, in the trenches of network support, performing a wide variety of technical projects for a broad range of customers. This means you obtain not just the technical skills needed for the job, but a professional with field proven methods for applying those skills to deliver cost effective network solutions.
Design and Configuration Consulting for Meraki Indoor and Outdoor Wi-Fi APs
Progent's Meraki Wi-Fi AP experts offer remote and onsite support to assist organizations of any size to design, deploy, maintain, upgrade or repair Wi-Fi systems that include Cisco Meraki cloud-managed wireless access points. Progent can help you to configure and manage Cisco's Meraki-based wireless networks for sites that can range from a telecommuter's home or a remote office to a campus or a multi-site enterprise. Progent can also help you to integrate additional Cisco technology such as switches, ASR routers and ASA firewalls to build a cohesive ecosystem that provides the same access, responsiveness, security compliance, ease of management and availability for wired and Wi-Fi users irrespective of their location or computing device. (See Meraki switches configuration and management.)
Dynamics GP Migration and Integration Consulting
Progent's consultants have supported Dynamics GP and Great Plains ERP software for nearly 20 years and Progent has provided system integration, customization, education, and debugging since the platform's debut. Progent offers top-tier expertise for upgrading out of date Dynamics GP/Great Plains deployments. Progent can help your business to design, test, and implement an efficient upgrade from a a legacy version to the newest edition of Dynamics GP, Learn} about Progent's Dynamics GP migration and integration consulting services.
ProSight LAN Watch Server and Desktop Remote Monitoring Managed Service
ProSight LAN Watch is Progentís server and desktop monitoring service that incorporates advanced remote monitoring and management (RMM) techniques to help keep your network operating at peak levels by tracking the state of vital assets that power your information system. When ProSight LAN Watch uncovers a problem, an alert is sent automatically to your specified IT personnel and your assigned Progent consultant so any potential issues can be addressed before they can disrupt productivity. Find out about Progent's complete ProSight family of value-priced network monitoring and management services for small and mid-size organizations.
SQL Server 2017 Migration Consulting Expertise
Progent's Microsoft-certified SQL Server 2017 experts can assist you to assess the business advantages of upgrading to SQL Server 2017 and can help you to plan and implement a cost-effective migration of your databases and applications to any deployment architecture including local, cloud-hosted, or hybrid. Progent's SQL Server experts offer online or onsite support services ranging from on-demand design assessment or debugging to end-to-end project management and co-management to make sure your SQL Server 2017 initiative is successfully completed on schedule and on budget. For more information, see SQL Server 2017 migration consulting expertise.
Progent is a Certified Microsoft Partner
Since Progent is a Certified Partner for Microsoft, every Progent consultant has access to the technical and educational resources needed to deliver the best information technology support available. Progent's network outsourcing, Contact Center, Office 365 integration support, and software programming services allow small business customers to take advantage of the broad array of knowledge associated with the IT departments of big enterprises without the significant expense and hassle of building and managing a large in-house network staff.
Help Desk Services for a Remote Workforce
Progent offers small and medium-size organizations supplemental or comprehensive Help Desk support services for offsite employees. To learn about Progent's overflow or fully outsourced Help Desk Call Center support for a remote workforce, go to Help Desk services for at-home workers.
Catalyst 9100 Series Wireless Access Points Expertise
Progent's Cisco Catalyst 802.11ax Wi-Fi 6 Wireless Access Point experts can provide affordable online and onsite support for Catalyst next-generation Wi-Fi 6 wireless APs. For more information about Progent's support for Catalyst 9100 Line of 802.11ax Access Points, refer to Catalyst 9100 802.11ax APs solution design, deployment, and management consulting.
Barracuda Backup Local, Offsite and Cloud Data Backup and Disaster Recovery
Barracuda Backup is an affordable, subscription backup/restore platform for small and medium-size businesses. A Barracuda Backup deployment can include a purpose-built hardware storage device built by Barracuda or a virtual appliance with similar functionality but which utilizes your existing storage hardware. Barracuda Backup protects vital business data produced on-premises, at one or more remote locations, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a physical or virtual Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts offer a broad range of consulting services to help you to plan, configure, manage and troubleshoot a backup and disaster recovery system based on Barracuda Backup. For more information, go to Barracuda Backup and disaster recovery consultants.
Linux Support Services and UNIX/Windows Integration
If your business IT environment mixes Linux technology with Windows, Progent can help you to integrate your servers into a cohesive system that permits all your operating systems to coexist peacefully for simpler management, seamless data exchange, high availability, enhanced performance, and tight security. If you are writing or testing Linux applications on a network that incorporates Windows-based servers, workstations, and application software, Progent can provide full-service network outsourcing that frees you to concentrate on your area of high-value expertise.
VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager is an extension to VMware vCenter that allows you to orchestrate, automate and verify a consistent runbook for recovering services rapidly following a breakdown. SRM supports centrally controlled and automated recovery, application mobility, plus non-disruptive site relocation, failback and re-protect. Site Recovery Manager also enables non-intrusive testing for disaster recovery, updates and fixes and can produce reports to verify complete service restoration, validate Service Level Agreements and demonstrate compliance. Progent can provide the skills of a VCDX certified VMware SRM consultant to help you to design, deploy, test and manage a disaster recovery system powered by VMware SRM.
Get in Touch with a Progent Computer Support Expert
To find out how to access a Progent computer support expert for remote or onsite help, phone 1-800-993-9400 or visit Remote Computer Help.