For small office computer networks located anywhere in the state of Arkansas, Progent's Microsoft certified technical experts can provide online assistance and remote troubleshooting to fix your computer network issues quickly and cost effectively. Progent has acquired enterprise-grade expertise, advanced software utilities, and support knowledge bases to identify and resolve IT problems while avoiding the expense and time delays associated with on-site service dispatches.

If your Arkansas business is situated outside of the larger metro areas such as Little Rock, Fort Smith, or Fayetteville, your nearby computer support options may be limited in technical expertise, or not available during an emergency. This can result in a office network that is unstable or causing efficiency loss due to technical problems persisting for too long. Progent’s group of expert network professionals average more than twelve years of real-world computer industry experience, in the trenches of IT support, performing a extensive range of technical tasks for a varied range of customers. This means you obtain not only the technical expertise needed for the task, but a professional with field proven methods for applying that expertise to assist with affordable network solutions.

Google Android Phone Integration and Management
Progent's Android phone and tablet integration consultants have years of background providing online and on-premises assistance for businesses of all sizes who want to integrate Android phones and tablets into their IT networks so that users can communicate and collaborate while on the go. Progent offers the range of skills to resolve technical problems that span multiple manufacturers and that represent a mix of older and up-to-date technology. Progent offers cost-effective online technical support to assist you with any facet of planning, deploying, managing and maintaining your BYOD environment. Progent can deliver as-needed support to help you to resolve especially challenging technical problems, or Progent can provide comprehensive project management support to help you complete strategic network initiatives on time and within budget. Progent can assist with on-premises, cloud-based, or hybrid network environments and offers expertise with all major operating systems, apps, management tools and network infrastructure. Progent also can provide specialized group or one-on-one classes to help you manage and operate Android phones and tablets to maximize their business value.

Some Examples of Online Consulting Services Available from Progent for Cisco Routers
Among the typical online Cisco router support services offered by Progent include configuring domain name, DHCP, routing maps, T1, and user accounts; configuring iBGP and HSRP, aggregation, BGP to EIGRP redistribution, and static route injection into OSPF; reviewing policy based routing to MPLS, routing maps, line settings and BGP peering arrangements; upgrading router's IOS image; validating router failover; troubleshooting VPN tunnel and routing problems; making a network diagram and documenting router setup; plus policy and fault tolerance planning.

The ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report is an affordable service built around a brief interview with a Progent backup/recovery expert. The interview is intended to assess your organization's preparedness to block or recover rapidly after a ransomware attack. Progent will consult with you directly to gather information concerning your existing security profile and backup/recovery platform, and Progent will then deliver a written Basic Security and Best Practices Report describing how you can follow best practices to deploy a cost-effective security and backup environment that aligns with your business needs. For additional information, visit The ProSight Ransomware Preparedness Report.

Full Range of Security Services
Progent's , CISSP, CISM, and ISSAP certified security engineers can assist your company to perform comprehensive security assessments, recover quickly from compromised security, set up firewalls, configure safe mechanisms for remote and mobile access, install spam and virus filtering and email encryption, and develop a company-wide security strategy built around round-the-clock automated network monitoring. Progent's ProSight suite of remote security monitoring services includes ProSight Active Security Monitoring (ASM) for behavior-based threat detection and ProSight Enhanced Security Protection (ESP) for unified endpoint security.

Eliminate Reliance on an Individual Freelance Consultant
By developing a partnership with a full-service computer support firm like Progent as opposed to a freelance consultant, your company is ensured timely availability of knowledgeable experts whenever you need them. You no longer have to worry that sickness, classes, time off, or conflicting jobs with other clients will cause you to be with no support during an emergency.

NetApp MetroCluster High-Availability and Disaster Recovery Software
NetApp MetroCluster is a disaster recovery software suite that uses array-based storage clustering with continual replication to provide rapid, zero data loss disaster recovery between datacenters that are up to 185 miles apart. Progent can provide access to a certified NetApp MetroCluster consultant who can help your business to design, deploy, administer, update, test and troubleshoot a disaster recovery system based on NetApp MetroCluster. Progent can help you to choose an architecture for your MetroCluster environment that aligns with your technical needs and IT budget. Progent can ensure you follow best practices for configuring your MetroCluster environment by delivering help with procedures such as assigning shelf IDs, determining plexes layout, provisioning FlexVol volumes, setting up Data ONTAP configuration replication service, installing switches, implementing a tiebreaker mechanism, designing a configuration replication network between your peered clusters, and verifying your DR solution to show adherence with information assurance standards and regulatory mandates.

Disaster Recovery/Business Continuity Planning Consulting Services
Progent can provide advanced remote expertise for business continuity planning, testing, and training to assist you to prepare for possible catastrophes, minimize service disruption for your essential network functions, eliminate lost information, and comply with examiners' letters and contractual requirements. Progent's business continuity consultants can team with your executive and IT administration group to provide business impact evaluation, define dependencies, specify the assets needed to operate your business, prioritize crucial network functions and define acceptable recovery times, select hot backup centers, set up secure remote access capability for crucial employees, plan notification mechanisms and define responsibilities for staff, document a comprehensive recovery plan, and train management and technical staff to carry your business continuity solution. Progent's Windows Server 2016 disaster recovery/business continuity experts can show you how to plan and deploy an affordable disaster recovery solution for multi-site or hybrid cloud environments using failover cluster technology field-tested in Microsoft's massive Azure public cloud.

Power BI Integration Services
Progent's Power BI consultants can assist you to design, install, manage, enhance or troubleshoot your Power BI business analytics solution. Progent can also assist you to prep your target data for Power BI visualizations. Progent can help you implement and manage an on-premises, cloud, or hybrid environment for Power BI. For details, visit Progent's Power BI integration consulting.

Virtualization Expertise
Virtual compute, storage and networking technologies enable IT organizations to optimize utilization, simplify network operations, and improve workload continuity and security. operate several virtual machines on one actual computer. Common applications for virtualization include resource consolidation, inexpensive hosts for programs that require older OS software, and affordable quarantining of software programming or pilot environments from on-line ones. Progent's virtual server consultants offer Microsoft Windows Server 2016 Hyper-V hybrid cloud solutions, Windows Server 2012 R2 virtual networking support services, Microsoft Windows 2008 Hyper-V Virtualization consulting, VMware vSphere and vCloud planning and deployment, VMware NSX network virtualization architecture and management, and Citrix XenServer assistance. Progent can deploy virtual servers to maximize speed, fault tolerance and manageability while at the same time cutting expenses; suggest and test disaster recovery strategies that minimize downtown in the event of a catastrophe; and provide continuing support, repair, and engineering assistance as computer technology advances.

Ransomware Removal and Recovery Consulting
Progent offers the services of seasoned ransomware recovery experts with the knowledge to restore a network victimized by a ransomware virus like Ryuk, Dharma, NotPetya, or MongoLock. To find out more, visit ransomware removal and recovery services.

MS SQL Server Application Development
Progent's SQL Server application programmers can help your organization to build and support applications that utilize Microsoft's SQL Server database platform. Progent adheres to industry best lifecycle management practices to create scalable, easy-to-manage SQL Server database applications and is able to team with a client's IT staff to complete projects in a cost effective and affordable way. Progent for can assist you to build SQL Server applications by providing a wide array of professional services such as functional specs, logical and physical modeling, normalization, T-SQL coding, software installation, storage management, performance and I/O configuration tuning, backup and restoration strategies, partitioning, consolidation of stored procedures, replication solutions, security, and disaster recovery/business continuity planning.

Security Inventory Evaluation for Small Business Networks
Progent has put together two low-cost service bundles designed to allow small businesses to get an objective security assessment from a premier security consultant. With Progent's External Network Security Inventory Scan, a security engineer administers a comprehensive test of your IT infrastructure from outside your firewalled perimeter to determine possible weaknesses in the security posture you present to the outside world. With Progent's Internal Network Security Inventory Checkup, a security engineer executes a system scan from a secure machine within your firewall to uncover vulnerabilities to inside threats. Both security inventory packages are set up and executed from a protected remote site.

After-hours Online Support
Progent's low-priced extended hours online technical support program provides companies round-the-clock availability of online technical support from Progent's Technical Response Center (TRC). Services available outside standard business hours include fixing issues with Windows server products, Microsoft Windows desktop support, help with MS Office programs, network and system backup and recovery, and basic routing and switching help for Cisco networking products.

Talk to a Progent Computer Consultant
To see how you can get in touch with a Progent computer consultant for remote or onsite support in , call 1-800-993-9400 or visit Remote Network Help.