Arkansas Computer Network Support Services
for Small and Medium-size Business Networks:
Online Support and Troubleshooting
For small company network systems located in the state ofArkansas, Progent's Microsoft and Cisco authorized technical team members can deliver phone assistance and remote troubleshooting to repair your computer network issues quickly and cost effectively. Progent has developed top-notch expertise, advanced software utilities, and support knowledge bases to diagnose and resolve computer network problems while avoiding the expense and time delays normally associated with in-person technical service dispatches.
If yourArkansasbusiness is located outside of the larger urban areas such as Little Rock, Fort Smith, or Fayetteville, your local network systems support choices may be limited in expertise, or unavailable during urgent situations. This can result in a office network that is unusable or causing wasted time due to technical issues continuing for too long. Progent’s group of expert network engineers average more than ten years of real-world computer industry experience, in the trenches of network support, performing a extensive variety of technical tasks for a diverse range of clients. This means you get not just the technical competency needed for the task, but a consultant with field proven methods for applying those skills to deliver efficient network solutions.
Disaster Recovery/Business Continuity Planning Consulting Services
Progent can provide advanced remote expertise for disaster recovery/business continuity planning, testing, and training to help you to prepare for possible disasters, reduce service disruption for your essential network functions, eliminate lost information, and comply with regulatory mandates and contractual requirements. Progent's business continuity consultants can team with your management and network administration group to perform risk and business impact evaluation, define dependencies, specify human and physical resources needed to run your business, determine crucial IT services and define allowable recovery times, qualify colocation sites, configure safe remote access capability for crucial employees, plan emergency notification mechanisms and define duties for personnel, write a comprehensive recovery and test plan, and train key people to execute the business continuity plan. Progent's Windows Server 2019 high availability cluster consultants and Windows Server 2016 disaster recovery experts can assist you to plan and deploy an affordable disaster recovery solution for multi-site or hybrid cloud environments utilizing failover cluster technology proven in Microsoft's massive Azure cloud.
Fortinet Firewall Consultants
Fortinet next-generation firewalls are industry leaders in delivering top performance for encrypted data inspection. Progent's Fortinet FortiGate firewall consultants can help you to deploy your Fortinet security appliances to safeguard your IT resources at the network edge, within the data center core, at branch locations, and in the cloud. To find out more, see Fortinet firewall integration experts.
ERP Consulting and Development Expertise for SyteLine/Infor CloudSuite Industrial
Infor CloudSuite Industrial, formerly called SyteLine, is an ERP solution that embodies more than a quarter century of background helping manufacturing and service organizations to simplify complex supply chains and improve the efficiency of critical business processes to get products to market fast and adhere to customer schedules consistently. Progent can provide the skills of an ERP specialist with over 20 years of experience working with the Infor CloudSuite Industrial/SyteLine product family. Progent can provide online or on-premises services that spans from as-needed guidance to comprehensive solution design and project management. Sample consulting services available from Progent for Infor CloudSuite Industrial include installation, migration, process improvement, customization, Configure/Price/ Quote, web site integration, troubleshooting, ETL, Amazon AWS integration, disaster recovery planning, and database administration. For more information, refer to SyteLine/Infor CloudSuite ERP Expertise.
Easy Engagement and Pricing Structure
Progent's easy per-minute billing policy requires no complicated contracts, retainers or hidden fees. Many competitors have minimum charges or other extra charges that drive up service. For remote support during regular business hours, you only pay for the time spent working on your problem. If it only requires ten minutes to resolve your problem, then you are only charged for ten minutes. For regularly scheduled on-site service work booked more than twenty-four hours in advance, you pay exclusively for the time when Progent's team member is actually on-site solving your problems. Just Progent's competitive by-the-minute rate. For emergency same-day on-site service calls, you may be charged for our engineer’s travel time, but never a higher emergency rate. Since Progent has a large pool of engineers located within the entire service territory, an available consultant is usually close by to help. Progent can also dispatch onsite support to most zip codes in the U.S. within one business day of receiving a support call. Progent's online support team has provided assistance to small businesses in every state in the U.S (Refer to Progent's nationwide testimonials.)
Part-time CIO Services
Progent can supply organizations with an IT management professional who can serve as a temporary or part-time Chief Information Officer. This experienced technology officer can offer strategic direction to assist you to integrate appropriate technology to enhance business processes so they match more closely with your corporate goals. Your business can develop and implement a well conceived information technology plan without absorbing the expense of a full-time Chief Information Officer. Critical tasks Progent's temporary Chief Information Officer can carry out include growth strategies, planning IT budgets, building and tracking models for TCO and ROI, reengineering business processes, negotiating contracts with vendors, defining security and compliance standards, business impact analysis, streamlining data center administration, software revision management, IT asset documentation control, and disaster recovery preparedness.
Support for Microsoft Dynamics and Dynamics 365 Financial and ERP Software
Progent's Experts Team offers help in Microsoft financial and ERP/MRP platforms, allowing you to craft inexpensive and comprehensive IT solutions that fit the unique requirements of your business. Progent's custom software development consultants offer a range of services including
Microsoft Dynamics 365 Finance and Supply Chain (formerly Dynamics AX) ERP consulting services,
Dynamics GP/Great Plains Accounting Software education and integration,
Microsoft Dynamics 365 Business Central business management software support,
Microsoft Dynamics SL/Solomon business accounting software migration and support,
and Microsoft Commerce deployment.
Software Update Management Consultants
Patch management entails applying software updates to operating systems and apps, physical and virtual servers and endpoint devices, peripherals like printers, network appliances like switches and Wi-Fi APs, and IoT devices such as alarms and health monitors. Timely and properly managed updating optimizes security, compliance, uptime, and functionality. Sporadic patch management can cause security gaps, compatibility issues, slow or erratic performance, needless offline stretches, or loss of important features. Progent's support services for patch management offer businesses of any size a flexible and affordable alternative for evaluating, validating, scheduling, implementing, and documenting software and firmware updates to your dynamic information system. To find out more, visit Progent's patch management solutions.
Progent's Consulting Services for SQL Server 2016
SQL Server 2016 offers significant improvements in performance, scale, security and compliance, high-availability, BOYD integration, plus integrated analytics and reporting. Innovations include PolyBase for handling structured and unstructured files in one appliance for data warehousing, Hadoop support, Always Encrypted mode, Mobile Reports, and seamless control over local and cloud-resident resources. Progent's Microsoft-certified SQL Server 2016 consulting experts offer remote and onsite expertise to help businesses of all sizes to design, implement, administer or debug any edition of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with all key Microsoft technologies such as Windows Server and Hyper-V, Exchange, SharePoint, Microsoft Dynamics ERP, Lync or Skype for Business, and SCOM.
Remote Desktop Call Center Services for Small Businesses
Progent's Standard Help Desk Services provide a comprehensive solution that manages all facets of remote Level 1 desktop support from service requests through trouble ticket generation, managing accountability, screen sharing, status tracking, problem solving, and and reporting. Intended for smaller companies with few if any full-time supprt technicians for end users, Progent's Standard Help Desk Services provide remote support at a significant savings from Progent's normal desktop support rates. Progent can also provide fast as-needed escalation to subject matter consultants to handle the most issues. To learn more, visit Progent’s online desktop Call Center services for small businesses.
Progent's Integration and Troubleshooting Support for SQL Server 2014
SQL Server 2014 incorporates significant improvements in key areas such as speed, availability, compliance, and cloud integration. SQL Server 2014 is the first release of Microsoft SQL Server that includes in-memory capability that operates seamlessly across all workloads including OLTP, data warehousing, and data analytics. Progent's Microsoft SQL Server 2014 consulting team can deliver cost-effective online and onsite services including planning, configuration, administration, troubleshooting, and software development expertise to enable organizations of all sizes to realize maximum business value from their SQL Server 2014 deployment. In case your organization is currently using Microsoft SQL Server 2014, Progent can assist you to perform an efficient upgrade to Microsoft SQL Server 2016.
Ransomware Removal and Recovery Consulting
The latest variants of ransomware not only encrypt critical online data files but also infiltrate many accessible system restores and backups. Progent's experienced ransomware cleanup consultants can help you to restore a network breached by a ransomware attack like Ryuk, Dharma, Hermes, Spora, TeslaCrypt, or Locky. To learn more, see ransomware removal and operations restoration services.
Cisco WiFi Controller Integration and Support Consultants
Cisco's Catalyst family of Wi-Fi controllers simplify the management of Wi-Fi networks by unifying the configuration and management of wireless access points, tuning wireless performance by limiting the impact of RF congestion, enhancing Wi-Fi uptime with rapid failover, and strengthening data security by identifying threats and analyzing traffic content based on user class and location. Progent's Wi-Fi consultants can help you to deploy Cisco Wi-Fi controller appliances to manage and monitor wireless LANs of any size. Progent can help you to maintain and debug your current Cisco-based Wi-Fi solution or carry out a smooth upgrade to Cisco's latest Wi-Fi controller details, see Catalyst wireless controller consulting and support services
Get in Touch with a Progent Computer Consultant
To see how to access a Progent computer support expert for remote or onsite assistance, call
An index of content::
Exchange Server 2016 Consultant
Exchange 2016 Compliance Integration
Progent can assist you in any and all facets of your upgrade to Microsoft Exchange Server 2016 such as planning high availability architecture for an on-premises, Microsoft cloud connected or hybrid deployment; server and CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2+; migrating mailboxes; Windows Hyper-V design; specifying storage requirements for your virtual machines (VMs), databases and logs; configuring hardware load balancing (HLB) for fault-tolerant CAS services; designing, setting up and validating Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; preparing your firewall; resolving SSL issues; performing client integration with Office desktop or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
24/7 Windows, UNIX, Solaris Technology Consulting
24x7x365 Windows and Solaris On-site Support
If you are producing UNIX-based applications on a network that includes Windows-based processors, desktops, and office productivity products, Progent can provide comprehensive network support outsourcing that frees you to focus on your field of strategic expertise without the continual distraction of managing your company information system. By using automated server monitoring and by providing online and on-site support when your company needs it, Progent represents an economical way for supporting an information network that provides excellent dependability, protection, and performance. Progent's developer assistance offerings feature full-service information technology outsourcing, virtual server infrastructure, online and on-premises service and repair, 24x7 monitoring, and Contact Center services.
Small Business Private Clouds Engineer
Specialist Private Cloud Integration
Progent's Private Cloud Hosting service offers complete hosting of a small or mid-size company's servers in an environment that gives the highest level of dependability and scalability and is in addition simple to transfer to any data center. Progent's Private Cloud Hosting and Management services are built upon mature virtualization platforms that allow small and midsize businesses with mixed- platform environments to economize dramatically on the costs of capital investments, infrastructure maintenance, and IT management while benefiting from enterprise-class fault tolerance and an unmatched level of vendor independence.
SQL 2008 Reporting Services Integration Companies
SQL 2008 Reporting Services Expert Development
Progent's Microsoft-certified SQL Server developers and database administrators offer remote consulting to help businesses of any size to build, manage, and troubleshoot applications powered by the Microsoft SQL Server platform and Microsoft's .NET framework. Progent's SQL Server consultants can provide support for any phase of application development in environments that can include small office databases to VLDB applications and enterprise-class data warehousing.
Network Engineer Mobile Connectivity
Wi-Fi site survey Computer Consultant
Progent’s Wireless Consulting Services provide a convenient, affordable option for businesses of all sizes to configure, manage and repair advanced wireless connectivity solutions. For 802.11n and the latest 802.11ac wireless networks, Progent can help you design and install appliances such as Cisco's Aironet and Meraki access points and wireless network controllers. For wireless email and web-based business applications, Progent supports Apple IOS iPhones, Apple iPads, Google Androids, and Windows phones and tablets.
SQL Server 2017 on Linux Technology Consulting Services
SQL Server 2017 Enterprise Online Support
Progent's certified SQL Server 2017 experts can assist you to design and carry out a smooth upgrade from your current SQL Server environment to SQL Server 2017.
Cisco ASA Firewall integration Online Support Services
Cisco ASA Firewall URL Filtering Online Consulting
The latest generation of ASA 5500-X Series of firewalls with Firepower Services provide significantly more bang for the buck than Cisco's legacy PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX 500 firewalls for all new installations. Progent's Cisco-certified CCIE network consultants can help your company to manage your existing PIX or ASA 5500 firewalls or migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also assist your business to design, integrate, optimize, administer and troubleshoot firewall environments based around Cisco ASA 5500-X firewalls with Firepower Services.
Consultant Services Windows 11 Autopilot
Windows 11 Upgrade Consultant
Progent's Windows 11 consultants offer a range of services for Windows 11 including Microsoft 365 solutions, mobile management, at-home workforce connectivity, security and compliance, automated provisioning, and Call Center services.
Automatic Failover Consult
24-7 Integration Support Fault Tolerant EIGRP Network
Progent’s high availability interoffice connectivity and fault tolerant network infrastructure engineers can help small businesses achieve fault tolerant Interoffice connectivity by means of redundant system architectures featuring transparent failover. Progent’s CCIE engineers can plan and implement fault tolerant Inter-office connections supported by non-stop EIGRP network routers or fault tolerant OSPF configurations of Cisco routers. Progent can show you how multi-path connectivity and automatic fail-over offers economical non-stop interoffice connectivity.
Small Offices Computer Support Company
IT Outsource Small Business
Progent delivers the help of Microsoft and Cisco-Premier network consulting experts to offer clients affordable ways to help businesses maximize the value of Microsoft and Cisco products. For networks that span from small offices to large enterprises, Progent's expert consultants can assist you to improve your information system's e-mail infrastructure, security, availability, performance, and system administration.
Engineer CISSP Certified Security Auditor
Consult CISSP Certified Information Security Officer
Progent's CISSP-premier cybersecurity consultants can help organizations of all sizes with any facet of IT security. Progent can implement efficient cybersecurity systems that protect a small business against modern malware attacks or Progent can plan, deploy, and monitor an end-to-end security environment for hybrid networks that accommodate local, remote, and mobile users sharing IT resources spread over multiple physical datacenters and public and private clouds.
Consulting MetroCluster Switch Integration
NetApp Clustered Data ONTAP Engineer
Progent can provide enterprise customers the help of a certified NetApp consultant for remote or onsite expertise for NetApp's complete line of SAN software and hardware products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod cloud architecture, SnapMirror, SnapVault and OSSV incremental backup, Virtual Storage Console for VMware vSphere, MultiStore/vFiler for secure IP space separation, OnCommand Reporting and Insight analytics, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage lines. Areas of NetApp SAN storage solutions supported by Progent include SAN architecture, hybrid-cloud deployment, virtualization, migrations, non-disruptive patching, system management, information assurance, disaster recovery, and remediation. Progent offers Level 3 support to help you to take care of problems with NetApp SAN deployments quickly and affordably following best practices.
Remote Employees Data Protection Online Help
Integration Support Offsite Workforce Data Protection
Progent can help small and mid-size companies to plan, implement, verify and manage backup/recovery technology required for teleworkers.
Windows Training
Training Router
Progent is committed to knowledge transfer from Progent's consultants to customers. By teaching clients to resolve problems that are within their scope, Progent can focus on offering hard-to-find skills where Progent faces little competition. Medium-size businesses who utilize familiar independent service providers or who maintain in-house IT personnel benefit when Progent transfers information about new technology and proven processes to make their IT environments more robust, secure, and efficient.
Windows Server 2008 Active Directory Online Troubleshooting
Largest Windows Server 2008 Active Directory Consultant
Microsoft Windows Server 2008 is an important step forward in making information systems more protected and available, easier to virtualize and manage, faster, and able to provide an improved platform for web publishing. Progent can help your company benefit fully from the enhancements incorporated into Windows Server 2008 by providing consulting, troubleshooting, training, staffing, network monitoring, and security services.
Hermes ransomware recovery Services
Best Consulting DopplePaymer ransomware recovery
Progent's experienced ransomware recovery consultants can help your business to reconstruct an IT network damaged by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, Netwalker, Conti or Egregor.
Network Engineer Unified Mobility
CUE Integration
Cisco Unified Communications Manager (Unified CM), originally named CallManager, functions as the core of Cisco's communications and collaboration solution. CUCM and Unified Communications Manager Express provide a modern IP-PBX by integrating closely with unified messaging apps such as Cisco Unified Communications Manager IM and Presence Service, Cisco Unity Express for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for building an advanced customer contact solution. Progent's Cisco-certified consultants can deliver effective and affordable online and on-premises support to help organizations of any size to create and administer CUCM deployments by providing Cisco Unified Communications Manager configuration and technical support services that add optimum productivity. Progent's consultants can help with any facet of Unified Communications Manager setup and troubleshooting in areas such as integrating Cisco VoIP phones and Video phones, designing dial plans, setting up SIP trunking and PSTN support, deploying ISR G2 routers with CUBE VoIP networking support, creating Cisco UCS server failover systems for high availability, performance tuning, and integration with Exchange and Skype for Business.
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