Consulting Support Services for BlackBerry Environments
BlackBerry SupportBlackBerry mobile PDAs were at one time among the most successful products for maintaining anytime-anywhere access to messaging, calendars, web-based programs, and other critical business data. Progent can provide Arlington, Texas companies the expertise of BlackBerry-certified experts who can help companies to maintain existing BlackBerry deployments or migrate efficiently to a modern smartphone solution.

As the complexity of small company IT technology has expanded, and as the need for world-class protection, dependability, and recoverability has grown to be the standard for organizations of any size, effective integration and maintenance of RIM BlackBerry solutions has grown more challenging. To address areas like data protection, business continuity, and synchronization of BlackBerry PDAs with a variety of messaging servers and company databases, small businesses frequently turn to outside consulting professionals who offer expertise in BlackBerry installation and maintenance.

Progent offers the services of BlackBerry-qualified consultants who can assist small organizations to plan, administer, and troubleshoot BlackBerry-based environments affordably and effectively, dispensing with the requirement for an internal BlackBerry technology expert and reducing the expense and stress of supporting wireless workers. Progent's BlackBerry technology specialists have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified security professionals. This range of experience, combined with Progent's efficient remote service delivery capabilities, gives small companies a budget-friendly solution for incorporating RIM BlackBerry technology seamlessly into their business information system.

Progent's consultants can assist your business with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 configuration and Exchange Server setup so that your data and messaging infrastructure function efficiently with BlackBerry BES Server. Progent can also help you to upgrade from previous editions of BlackBerry and Microsoft software, configure easy-to-use management utilities to enable you to monitor and control BlackBerry smartphones throughout your business, define security policies that make sense for your company, develop custom wireless software, and ensure that your network infrastructure is properly configured to accommodate your BlackBerry clients. Also, Progent's disaster recovery consultants can help make sure that your BlackBerry information is included in your regular backup processes so that it can be recovered rapidly and thoroughly.

Technical Services for BlackBerry Enterprise Server
BlackBerry Enterprise Server simplifies management and support of RIM BlackBerry smartphones, offering a centralized platform for handling critical tasks like smartphone deployment, upgrades, and deactivation and also offering a solid infrastructure for security and fault tolerance. BlackBerry BES Server supports transparent communication between Exchange Server, Novell GroupWise, or IBM Lotus Domino email servers and BlackBerry users and allows wireless synchronization.

BlackBerry Enterprise Server Integration Support

BES Server features a wealth of security options beginning with automatic data encryption of messages transmitted between a BlackBerry smartphone and BlackBerry BES Server based on AES or Triple Data Encryption Standard. BlackBerry Enterprise Server also allows excellent flexibility in adjusting degrees of protection to meet the special requirements of your network. Progent's BlackBerry authorized consultants can help you to choose advanced security functions and enable them wirelessly. Examples of these over-the-air selectable security settings are:

  • Lock down a smartphone
  • Wipe data from a lost BlackBerry smartphone
  • Disable Bluetooth
  • Enable internal protection against malware

BlackBerry Enterprise Server also provides versatility in selecting how to keep users from loading or executing unsafe or prohibited applications. Progent can help you to select blocking processes like:

  • List precisely what applications are permitted on the device
  • Prevent external applications from allocating non-volatile storage on the BlackBerry device
  • Select which functions third-party programs can access on the BlackBerry device
  • Restrict the kinds of access external applications running on the device can initialize
  • Prevent all external software from being installed or executed on the smartphone

How Progent Can Assist Your Business to Maintain and Troubleshoot Your BlackBerry Solution
Progent can provide a seasoned BlackBerry support who has been awarded certifications from RIM in all key facets of BlackBerry technology. Progent's BlackBerry support services span areas from troubleshooting synchronization problems to designing mobile productivity solutions based on BlackBerry Enterprise Server (BES). These BlackBerry credentials and their associated practice areas include:

BlackBerry Certified Support Specialist
RIM BlackBerry Consulting FirmA Progent BlackBerry Certified Support Specialist can assist you to perform basic support operations such as setting up BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, establishing account configurations, setting up e-mail filters and auto-signature, editing user profiles, upgrading BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to operate with your corporate messaging software. Progent's seasoned service professionals can in addition assist you to resolve a wide array of problems concerning synchronization, handset recognition, messaging reconciliation, web access, wireless connectivity, Instant Messaging, desktop application configuration, and BlackBerry Desktop Redirector.

As a top innovator in providing countrywide remote support for small company IT networks, Progent can provide responsive and affordable contact with a BlackBerry Certified Support Specialist. Progent's online consulting skills keeps your BlackBerry technical support expenses at a minimum and, by handling issues promptly, optimizes the output of your BlackBerry users.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Consulting FirmProgent offers the support of a BlackBerry Certified Solution Designer to help you to design, install, test, repair, and document a mobile wireless solution built on the combination of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's world-class consulting support services for BlackBerry include business and technology requirements assessment, system design, roll-out planning and implementation, performance optimization, configuration of a fault-tolerant environment, information backup and business recovery planning, and security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your technical objectives and to create a mobile wireless environment that meets your IT budget and supports your business plans. Progent can explain the implications of your operational processes on the design of a BlackBerry Enterprise Solution, assess your existing connectivity architecture's suitability to accommodate a BlackBerry Enterprise Server, help you to decide which administration model and equipment match your needs, and evaluate your email and messaging system configuration. Progent can also help you understand the performance implications that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on one another so you can arrive at informed choices concerning options for software versions, processors and mass storage, network architecture, and application set up.

To optimize network protection, Progent's BlackBerry consultant can help your company to select and activate appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and GIAC-certified security engineers to run network-wide security assessment and compliance validation and suggest improvements to account for your BlackBerry environment.

Contact Progent for Help from a BlackBerry-Certified Professional
If you wish to get in touch with Progent about consulting assistance for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or visit Contact Progent.

© 2002- 2019 Progent Corporation. All rights reserved.

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