Consulting Support Services for BlackBerry Environments
RIM BlackBerry ConsultantsBlackBerry mobile smartphones were at one time among the most popular solutions for achieving location-independent connectivity to messaging, scheduling, web-based applications, and other vital business information. Progent can provide Arlington, Texas companies support from BlackBerry-certified consultants who can help businesses to maintain existing BlackBerry deployments or transition smoothly to a current smartphone solution.

As the complexity of small company networks has increased, and as the demand for enterprise-class security, dependability, and disaster recovery has grown to be the standard for organizations of all sizes, successful integration and maintenance of BlackBerry technology has grown increasingly difficult. To address areas like data protection, disaster recovery, and synchronization of BlackBerry handhelds with diverse email servers and shared databases, small businesses frequently turn to external support firms who offer expertise in RIM BlackBerry installation and troubleshooting.

Progent can provide the expertise of BlackBerry-premier consultants who can help small businesses to design, administer, and troubleshoot BlackBerry solutions affordably and efficiently, dispensing with the requirement for an internal BlackBerry solutions specialist and reducing the cost and stress of supporting wireless work groups. Progent's BlackBerry technology engineers have in-depth experience working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and GIAC-certified security professionals. This breadth of experience, combined with Progent's proven remote support model, gives small businesses a budget-friendly solution for incorporating BlackBerry products productively into their information system.

Progent's experts can help you with SQL Server 2016 integration consulting, Microsoft SQL 2014 deployment and Exchange Server setup so that your database and email systems work optimally with BlackBerry BES Server. Progent can also show you how to upgrade from previous editions of BlackBerry and Microsoft software, set up easy-to-use administration tools to help you track and control BlackBerry smartphones across your business, define security policies that are right for your business, customize mobile software, and make sure that your IT network architecture is properly designed to accommodate your BlackBerry users. Also, Progent's disaster recovery consultants can help ensure that your BlackBerry data is included in your regular backup procedures so that it can be restored quickly and safely.

Dallas Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Dallas Metro Area.

Onsite IT Consulting
Progent locations in Dallas Metro Area

City Address Phone Link
Addison 5080 Spectrum Drive, #1000
Addison, TX 75001
United States
(469) 317-9411 Addison Network Support Services
Allen 1333 W McDermott, Suite 150
Allen, TX 75013
United States
(469) 342-0443 Allen Network Support Services
Arlington 500 E Front St, #160
Arlington, TX 76011
United States
(817) 751-7716 Arlington Network Support Services
Dallas 3710 Rawlins St, Suite 1420
Dallas, TX 75219
United States
(214) 446-3777 Dallas Network Support Services
Fort Worth 1617 Park Place Avenue
Fort Worth, TX 76110
United States
(682) 267-0022 Fort Worth Network Support Services
Garland 675 Town Square Blvd, Suite 200 Building 1A
Garland, TX 75040
United States
(469) 649-1400 Garland Network Support Services
Irving 5000 Riverside Dr, Suite 100 Bldg 6
Irving, TX 75202
United States
(469) 565-9652 Irving Network Support Services
Plano 5700 Granite Pkwy, Suite 200
Plano, TX 75024
United States
(469) 929-2939 Plano Network Support Services
Southlake 550 Reserve Street, Suite 190 & 250
Southlake, TX 76092
United States
(817) 756-6968 Southlake Network Support Services


Technical Services for BlackBerry Enterprise Server (BES)
Research in Motion's high-end platform for managing large collections of BlackBerry wireless handsets is the BlackBerry Enterprise Server (BES). This powerful tool enables Exchange Server, Lotus, or Groupwise users to transmit and receive messages that are encrypted during wireless transit to provide optimum security. BES Server also simplifies a broad variety of vital management jobs that span from BlackBerry configuration and upgrades to wireless security and fault tolerance.

BlackBerry Enterprise Server Troubleshooting Assistance

Progent's BlackBerry-premier engineers can show you how to utilize RIM BlackBerry BES Server to do basic jobs like:

  • Deploy and manage applications
  • Plan smartphone, program, and IT policy updates
  • Update BlackBerry device firmware wirelessly
  • Manage user settings with BES Server's vast selection of IT policies

Progent's BlackBerry-premier consultants can also assist your company to use BlackBerry Enterprise Server to perform important procedures not available with the less advanced BlackBerry Enterprise Server Express. These procedures include:

  • Set up and support BES Server's high-availability infrastructure using VMware
  • Install BlackBerry devices wirelessly
  • Establish specialized management roles
  • Monitor and analyze the overall health of your solution

Expert RIM BlackBerry Consulting Support Services Available Online from Progent
Progent's certified BlackBerry engineers are available online to deliver prompt assistance to businesses in the Arlington region or anywhere in Texas. Progent's seasoned remote consulting experts have helped IT organizations resolve computer issues and cut IT service expenses in each state in the country and built a large base of satisfied clients. (Refer to Progent's customer testimonials.)

Progent offers online assistance for a wide array of technologies associated with RIM BlackBerry software and devices such as wireless synchronization, configuration with Microsoft Exchange, setting up BlackBerry Enterprise Server, and strengthening mobile security. Major RIM BlackBerry certifications awarded to Progent's consulting experts include:

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ExpertsProgent offers the services of a BlackBerry Certified Solution Designer to help you to design, install, test, troubleshoot, and produce documentation for a wireless environment based on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's world-class engineering support services for BlackBerry technology include business and network needs analysis, system architecture, deployment planning and implementation, performance optimization, configuration of a high-availability environment, data backup and business recovery consulting, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your functional objectives and to design a wireless system that fits within your information technology budget and aligns with your business plans. Progent can clarify the impact of your organizational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your current network infrastructure's suitability to support a BlackBerry Enterprise Server, help your organization to determine which management approach and physical components match your requirements, and analyze your messaging system configuration. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on one another so you can arrive at smart decisions concerning alternatives for software versions, server hardware and storage, network design, and application set up.

To maximize system protection, Progent's BlackBerry-certified expert can help your company to select and enable appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and GIAC-premier security engineers to perform network-wide security assessment and compliance testing and recommend enhancements to accommodate your BlackBerry environment.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced skills for deploying, managing, monitoring, and troubleshooting one or multiple BlackBerry Enterprise Servers in a messaging system powered by Exchange. Progent's BlackBerry-certified consultant has expertise in key areas related to BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, database structure, Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can show you how to install and delete BlackBerry device clients on Exchange and Active Directory, set up, track, and manage BlackBerry BES Server, manage BlackBerry handhelds and user accounts, back up and support storage groups, apply permissions, set up the Mobile Data System (MDS) and Instant Messaging, install access control lists, manage Microsoft Exchange data flow, create, update, and apply WLAN and Virtual Private Network configurations, implement SNMP traps, and produce management reports based on SNMP data.

Progent's BlackBerry-certified engineer can help you with your BlackBerry technology in a variety of settings such as Windows 2K, 2003 or 2008 platforms, Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.

Call or Email Progent to Get Support from a BlackBerry-Qualified Consultant
If you wish to contact Progent about engineering help for BlackBerry wireless integration, phone 1-800-993-9400 or go to Contact Progent.



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