Consulting and Technical Support Services for BlackBerry Technology
BlackBerry SupportBlackBerry wireless smartphones were at one time one of the most successful products for achieving anytime-anywhere access to email, scheduling, web programs, and other vital business information. Progent can provide Arlington, Texas businesses support from BlackBerry-certified experts who can assist companies to manage their BlackBerry environments or migrate efficiently to a modern mobile platform.

As the complexity of small company networks has increased, and as the need for enterprise-class security, dependability, and recoverability has grown to be the standard for businesses of any size, successful integration and support of BlackBerry technology has become more difficult. To handle areas like security, disaster recovery, and synchronization of BlackBerry PDAs with diverse email servers and shared databases, small businesses often resort to outside support firms who offer expertise in BlackBerry integration and troubleshooting.

Progent offers the services of BlackBerry-premier consultants who can assist small businesses to design, administer, and troubleshoot BlackBerry solutions economically and efficiently, doing away with the requirement for an internal BlackBerry solutions specialist and lowering the expense and stress of supporting mobile work groups. Progent's BlackBerry technology specialists have extensive experience working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and CISM-certified security professionals. This breadth of experience, coupled with Progent's proven remote service delivery model, gives small companies a budget-friendly solution for integrating BlackBerry technology seamlessly into their IT network.

Progent's consultants can help your company with SQL Server 2016 integration support, Microsoft SQL 2014 configuration and Exchange Server 2016 setup so that your database and email systems work efficiently with BlackBerry Enterprise Server. Progent can also help you to upgrade from previous editions of BlackBerry and Microsoft technology, set up easy-to-use administration tools to enable you to monitor and support BlackBerry smartphones across your company, define security policies that are right for your business, develop custom mobile applications, and ensure that your network architecture is properly configured to handle your BlackBerry clients. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry information is incorporated in your scheduled backup processes so that it can be recovered quickly and safely.

Dallas Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Dallas Metro Area.

Onsite IT Consulting
Progent locations in Dallas Metro Area

City Address Phone Link
Addison 5080 Spectrum Drive, #1000
Addison, TX 75001
United States
(469) 317-9411 Addison Network Support Services
Allen 1333 W McDermott, Suite 150
Allen, TX 75013
United States
(469) 342-0443 Allen Network Support Services
Arlington 500 E Front St, #160
Arlington, TX 76011
United States
(817) 751-7716 Arlington Network Support Services
Dallas 3710 Rawlins St, Suite 1420
Dallas, TX 75219
United States
(214) 446-3777 Dallas Network Support Services
Fort Worth 1617 Park Place Avenue
Fort Worth, TX 76110
United States
(682) 267-0022 Fort Worth Network Support Services
Garland 675 Town Square Blvd, Suite 200 Building 1A
Garland, TX 75040
United States
(469) 649-1400 Garland Network Support Services
Irving 5000 Riverside Dr, Suite 100 Bldg 6
Irving, TX 75202
United States
(469) 565-9652 Irving Network Support Services
Plano 5700 Granite Pkwy, Suite 200
Plano, TX 75024
United States
(469) 929-2939 Plano Network Support Services
Southlake 550 Reserve Street, Suite 190 & 250
Southlake, TX 76092
United States
(817) 756-6968 Southlake Network Support Services

Technical Expertise for BlackBerry Enterprise Server
Research in Motion's advanced platform for managing big groups of BlackBerry wireless handsets is the BlackBerry Enterprise Server (BES). This sophisticated tool enables Exchange Server, Lotus Domino, or Groupwise users to transmit and receive emails that are encrypted during wireless transit to provide maximum security. BES Server also streamlines a wide variety of critical management jobs that span from smartphone setup and updates to wireless security and fault tolerance.

BlackBerry Enterprise Server Configuration Help

Progent's BlackBerry-certified consultants can help you use RIM BlackBerry Enterprise Server to perform routine jobs like:

  • Deploy and manage applications
  • Plan smartphone, application, and IT policy updates
  • Update BlackBerry smartphone software remotely
  • Manage user configurations with BES Server's extensive selection of IT policies

Progent's BlackBerry-premier engineers can also help you to utilize BlackBerry Enterprise Server to implement key procedures not available with the less advanced BlackBerry BES Server Express. These procedures include:

  • Configure and manage BlackBerry's fault-tolerant infrastructure using virtualization
  • Install BlackBerry smartphones remotely
  • Establish specialized management roles
  • Monitor and report on the integrity of your solution

Progent's Online BlackBerry-certified Consulting Services is Quick and Economical
For businesses in Arlington, Texas who need quick and affordable help from a qualified RIM BlackBerry consultant, Progent provides efficient online assistance from a seasoned network support staff who have delivered IT solutions to companies in every state in the U.S. (See Progent's customer testimonials.)

Online consulting services avoids travel expense and enables specialists to solve problems rapidly, so you reduce wasted productivity. Progent's BlackBerry consultants have been awarded accreditations in all BlackBerry technologies and offer professional help in fields including fixing synchronization problems, setting up BlackBerry BES Server, and designing a protected, high-availability system infrastructure for RIM BlackBerry users. Certifications earned and practice areas mastered by Progent's BlackBerry experts include:

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Support ServicesProgent can provide the support of a BlackBerry Certified Solution Designer to assist you to plan, deploy, validate, repair, and document a wireless solution built upon the integration of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's high-level consulting support services for BlackBerry technology include business and technology needs assessment, system architecture, deployment planning and execution, performance optimization, configuration of a high-availability architecture, information backup and disaster recovery consulting, and security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your operational goals and to design a mobile wireless environment that meets your information technology budget and aligns with your business plans. Progent can clarify the implications of your organizational policies on the configuration of a BlackBerry Enterprise Solution, assess your existing connectivity architecture's ability to support a BlackBerry Enterprise Server, assist you to determine which administration approach and equipment meet your needs, and evaluate your messaging system configuration. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can arrive at smart decisions about alternatives for software versions, processors and storage, network design, and application configuration.

To maximize network protection, Progent's BlackBerry expert can help you to choose and enable appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and CISM-certified security specialists to perform network-wide security vulnerability and compliance validation and recommend enhancements to account for your BlackBerry environment.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level skills for deploying, managing, tracking, and maintaining one or multiple BlackBerry Enterprise Servers in a messaging environment based on Exchange Server. Progent's BlackBerry engineer offers support skills in important technologies associated with BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email and database structure, Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can assist you to add and remove BlackBerry device users on Exchange and Active Directory, configure, monitor, and administer BlackBerry BES Server, manage BlackBerry handhelds and client accounts, back up and manage storage groups, configure permissions, set up the Mobile Data System and Instant Messaging, install push and pull access control lists, manage Exchange Server data flow, generate, edit, and apply WLAN and Virtual Private Network configurations, implement SNMP traps for alerts, and generate reports to summarize SNMP data.

Progent's BlackBerry-certified engineer can support your BlackBerry technology in a number of environments such as Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to use utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.

Contact Progent to Get Assistance from a BlackBerry-Certified Specialist
To get in touch with Progent about professional help for BlackBerry mobile wireless solutions, call 1-800-993-9400 or visit Contact Progent.

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