Consulting Support Services for BlackBerry Technology
BlackBerry mobile smartphones were at one time one of the most popular solutions for achieving mobile connectivity to email, scheduling, web-based programs, and other vital business data. Progent can provide Arlington, Texas companies support from BlackBerry-certified experts who can assist businesses to maintain existing BlackBerry environments or migrate smoothly to a more popular mobile solution.
As the complexity of small business IT technology has increased, and as the demand for world-class protection, reliability, and disaster recovery has grown to be the standard for businesses of any size, successful deployment and maintenance of RIM BlackBerry technology has become more challenging. To deal with areas such as data protection, disaster recovery, and synchronization of BlackBerry smartphones with diverse email systems and shared databases, small businesses frequently turn to external consulting firms who offer expertise in RIM BlackBerry installation and maintenance.
Progent offers the expertise of BlackBerry-certified consultants who can assist small organizations to design, administer, and repair BlackBerry solutions affordably and effectively, dispensing with the need for an in-house BlackBerry technology expert and reducing the cost and hassle of maintaining wireless work groups. Progent's BlackBerry specialists have in-depth experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified security professionals. This breadth of experience, combined with Progent's efficient remote service delivery model, provides small businesses an economical solution for integrating BlackBerry products seamlessly into their IT network.
Progent's engineers can assist your business with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 configuration and Microsoft Exchange setup so that your data and messaging systems function efficiently with BlackBerry BES Server. Progent can also show you how to upgrade from previous editions of BlackBerry and Microsoft software, set up easy-to-use administration utilities so you can track and control BlackBerry devices across your business, define security policies that are right for your company, develop custom wireless applications, and ensure that your IT network architecture is properly designed to accommodate your BlackBerry users. Also, Progent's business continuity specialists can help make sure that your BlackBerry information is included in your scheduled backup procedures so that it can be restored rapidly and safely.
Dallas Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Dallas Metro Area.
Progent locations in Dallas Metro Area
|| 5080 Spectrum Drive, #1000
Addison, TX 75001
||Addison Network Support Services
||1333 W McDermott, Suite 150
Allen, TX 75013
||Allen Network Support Services
||500 E Front St, #160
Arlington, TX 76011
||Arlington Network Support Services
||3710 Rawlins St, Suite 1420
Dallas, TX 75219
||Dallas Network Support Services
||1617 Park Place Avenue
Fort Worth, TX 76110
||Fort Worth Network Support Services
||675 Town Square Blvd, Suite 200 Building 1A
Garland, TX 75040
||Garland Network Support Services
||5000 Riverside Dr, Suite 100 Bldg 6
Irving, TX 75202
||Irving Network Support Services
||5700 Granite Pkwy, Suite 200
Plano, TX 75024
||Plano Network Support Services
||550 Reserve Street, Suite 190 & 250
Southlake, TX 76092
||Southlake Network Support Services
Consulting Help for BlackBerry Enterprise Server
BlackBerry Enterprise Server simplifies administration and support of RIM BlackBerry devices, providing a single platform for handling critical jobs such as smartphone installation, updates, and deactivation and also providing a strong infrastructure for data protection and fault tolerance. BlackBerry BES Server supports transparent communication between Microsoft Exchange, Novell GroupWise, or Domino email platforms and BlackBerry handsets and supports remote synchronization.
BES Server features a variety of security options starting with automatic encryption of messages transmitted between a BlackBerry smartphone and BlackBerry Enterprise Server using Advanced Encryption Standard (AES) or Triple Data Encryption Standard (Triple DES). BlackBerry Enterprise Server also allows great flexibility in adjusting degrees of protection to match the specific needs of your company's network. Progent's BlackBerry authorized engineers can assist your company to choose powerful security features and activate them remotely. Samples of these over-the-air configurable security features are:
- Lock down a BlackBerry device
- Wipe information from a missing BlackBerry smartphone
- Disable Bluetooth
- Activate internal defenses against malicious attacks
BlackBerry Enterprise Server also provides flexibility in selecting ways to keep BlackBerry users from installing or running unsafe or unauthorized software. Progent can assist you to select blocking processes like:
- List precisely what applications are allowed on the device
- Prevent third-party software from allocating persistent memory on the BlackBerry device
- Determine which functions external programs can access on the device
- Restrict the kinds of connections external software running on the smartphone can initialize
- Block all external programs from being installed or executed on the smartphone
Professional BlackBerry Technical Support Services Offered Remotely from Progent
Progent's certified BlackBerry support specialists are accessible remotely to provide prompt assistance to companies in the Arlington region or anywhere in Texas. Progent's seasoned remote consulting experts have helped businesses solve network issues and reduce IT service costs in each state in the country and established a substantial following of satisfied clients. (See Progent's customer testimonials.)
Progent offers online consulting support for a broad array of technologies associated with BlackBerry software and devices including wireless synchronization, configuration with Microsoft Exchange, managing BlackBerry Enterprise Server, and strengthening mobile security. Important BlackBerry certifications earned by Progent's support professionals include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist you to carry out common support operations such as setting up BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, selecting account configurations, launching messaging filters, editing user accounts, update BlackBerry smartphones, sending service books, and installing BlackBerry Desktop Manager to work with your company email solution. Progent's seasoned experts can in addition assist your business to resolve a broad range of issues associated with synchronization, device recognition, email reconciliation, web access, wireless connections, IM, workstation software installation, and Desktop Redirector.
As a top innovator in delivering nationwide online technical assistance for small business networks, Progent can provide fast and affordable access to a BlackBerry Certified Support Specialist. Progent's remote consulting expertise keeps your BlackBerry technical support costs low and, by handling problems promptly, maximizes the productivity of your BlackBerry smartphone users.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced skills for installing, administering, monitoring, and maintaining one or several BlackBerry BES Servers in a messaging environment based on Microsoft Exchange Server. Progent's BlackBerry consultant offers support skills in key areas associated with BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, database architecture, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and network policies. Progent can show you how to add and delete BlackBerry device clients on Exchange and Windows Active Directory, set up, track, and administer BlackBerry BES Server, administer BlackBerry smartphones and user accounts, archive and maintain storage groups, apply permissions, install the Mobile Data System and Instant Messaging, install access control lists, control Exchange data flow, create, edit, and apply WLAN and Virtual Private Network configuration sets, set up SNMP traps for alerts, and generate management reports to summarize SNMP data.
Progent's BlackBerry-certified consultant can support your BlackBerry solution in a number of settings that can include Microsoft Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to assist your business to plan, deploy, test, repair, and produce documentation for a mobile wireless solution based upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's world-class consulting support services for BlackBerry include business and network needs analysis, system architecture, deployment planning and execution, performance optimization, configuration of a fault-tolerant environment, information backup and disaster recovery consulting, and security infrastructure design.
Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your technical objectives and to design a wireless solution that meets your information technology budget and aligns with your business plans. Progent can explain the implications of your organizational policies on the design of a BlackBerry Enterprise Solution, evaluate your current connectivity infrastructure's suitability to support a BlackBerry Enterprise Server, help you to decide which management approach and physical components match your requirements, and evaluate your messaging environment configuration. Progent can also explain the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can make informed choices about alternatives for software versions, processors and mass storage, network architecture, and application set up.
To optimize system protection, Progent's BlackBerry-certified expert can help you to choose and enable appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and GIAC-certified security specialists to perform company-wide security assessment and compliance testing and recommend improvements to accommodate your BlackBerry solution.
Call or Email Progent for Assistance from a RIM BlackBerry-Qualified Professional
To ask Progent about professional support for BlackBerry wireless solutions, phone 1-800-993-9400 or visit Contact Progent.