Mobile Solutions
Arlington, Texas Small and Midsize Business Networks
BlackBerry Email Support
Consulting and Technical Support Services for BlackBerry Technology
BlackBerry wireless smartphones were at one time one of the most successful products for achieving anytime-anywhere access to email, scheduling, web programs, and other vital business information. Progent can provide Arlington, Texas businesses support from BlackBerry-certified experts who can assist companies to manage their BlackBerry environments or migrate efficiently to a modern mobile platform.
As the complexity of small company networks has increased, and as the need for enterprise-class security, dependability, and recoverability has grown to be the standard for businesses of any size, successful integration and support of BlackBerry technology has become more difficult. To handle areas like security, disaster recovery, and synchronization of BlackBerry PDAs with diverse email servers and shared databases, small businesses often resort to outside support firms who offer expertise in BlackBerry integration and troubleshooting.
Progent offers the services of BlackBerry-premier consultants who can assist small businesses to design, administer, and troubleshoot BlackBerry solutions economically and efficiently, doing away with the requirement for an internal BlackBerry solutions specialist and lowering the expense and stress of supporting mobile work groups. Progent's BlackBerry technology specialists have extensive experience working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and CISM-certified security professionals. This breadth of experience, coupled with Progent's proven remote service delivery model, gives small companies a budget-friendly solution for integrating BlackBerry technology seamlessly into their IT network.
Progent's consultants can help your company with SQL Server 2016 integration support, Microsoft SQL 2014 configuration and Exchange Server 2016 setup so that your database and email systems work efficiently with BlackBerry Enterprise Server. Progent can also help you to upgrade from previous editions of BlackBerry and Microsoft technology, set up easy-to-use administration tools to enable you to monitor and support BlackBerry smartphones across your company, define security policies that are right for your business, develop custom mobile applications, and ensure that your network architecture is properly configured to handle your BlackBerry clients. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry information is incorporated in your scheduled backup processes so that it can be recovered quickly and safely.
Dallas Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Dallas Metro Area.
| City | Address | Phone | Link |
| Addison | 5080 Spectrum Drive, #1000 Addison, TX 75001 United States |
(469) 317-9411 | Addison Network Support Services |
| Allen | 1333 W McDermott, Suite 150 Allen, TX 75013 United States |
(469) 342-0443 | Allen Network Support Services |
| Arlington | 500 E Front St, #160 Arlington, TX 76011 United States |
(817) 751-7716 | Arlington Network Support Services |
| Dallas | 3710 Rawlins St, Suite 1420 Dallas, TX 75219 United States |
(214) 446-3777 | Dallas Network Support Services |
| Fort Worth | 1617 Park Place Avenue Fort Worth, TX 76110 United States |
(682) 267-0022 | Fort Worth Network Support Services |
| Garland | 675 Town Square Blvd, Suite 200 Building 1A Garland, TX 75040 United States |
(469) 649-1400 | Garland Network Support Services |
| Irving | 5000 Riverside Dr, Suite 100 Bldg 6 Irving, TX 75202 United States |
(469) 565-9652 | Irving Network Support Services |
| Plano | 5700 Granite Pkwy, Suite 200 Plano, TX 75024 United States |
(469) 929-2939 | Plano Network Support Services |
| Southlake | 550 Reserve Street, Suite 190 & 250 Southlake, TX 76092 United States |
(817) 756-6968 | Southlake Network Support Services |
Technical Expertise for BlackBerry Enterprise Server
Research in Motion's advanced platform for managing big groups of BlackBerry wireless handsets is the BlackBerry Enterprise Server (BES). This sophisticated tool enables Exchange Server, Lotus Domino, or Groupwise users to transmit and receive emails that are encrypted during wireless transit to provide maximum security. BES Server also streamlines a wide variety of critical management jobs that span from smartphone setup and updates to wireless security and fault tolerance.
Progent's BlackBerry-certified consultants can help you use RIM BlackBerry Enterprise Server to perform routine jobs like:
- Deploy and manage applications
- Plan smartphone, application, and IT policy updates
- Update BlackBerry smartphone software remotely
- Manage user configurations with BES Server's extensive selection of IT policies
Progent's BlackBerry-premier engineers can also help you to utilize BlackBerry Enterprise Server to implement key procedures not available with the less advanced BlackBerry BES Server Express. These procedures include:
- Configure and manage BlackBerry's fault-tolerant infrastructure using virtualization
- Install BlackBerry smartphones remotely
- Establish specialized management roles
- Monitor and report on the integrity of your solution
Progent's Online BlackBerry-certified Consulting Services is Quick and Economical
For businesses in Arlington, Texas who need quick and affordable help from a qualified RIM BlackBerry consultant, Progent provides efficient online assistance from a seasoned network support staff who have delivered IT solutions to companies in every state in the U.S. (See Progent's customer testimonials.)
Online consulting services avoids travel expense and enables specialists to solve problems rapidly, so you reduce wasted productivity. Progent's BlackBerry consultants have been awarded accreditations in all BlackBerry technologies and offer professional help in fields including fixing synchronization problems, setting up BlackBerry BES Server, and designing a protected, high-availability system infrastructure for RIM BlackBerry users. Certifications earned and practice areas mastered by Progent's BlackBerry experts include:
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to assist you to plan, deploy, validate, repair, and document a wireless solution built upon the integration of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's high-level consulting support services for BlackBerry technology include business and technology needs assessment, system architecture, deployment planning and execution, performance optimization, configuration of a high-availability architecture, information backup and disaster recovery consulting, and security engineering.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your operational goals and to design a mobile wireless environment that meets your information technology budget and aligns with your business plans. Progent can clarify the implications of your organizational policies on the configuration of a BlackBerry Enterprise Solution, assess your existing connectivity architecture's ability to support a BlackBerry Enterprise Server, assist you to determine which administration approach and equipment meet your needs, and evaluate your messaging system configuration. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can arrive at smart decisions about alternatives for software versions, processors and storage, network design, and application configuration.
To maximize network protection, Progent's BlackBerry expert can help you to choose and enable appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and CISM-certified security specialists to perform network-wide security vulnerability and compliance validation and recommend enhancements to account for your BlackBerry environment.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level skills for deploying, managing, tracking, and maintaining one or multiple BlackBerry Enterprise Servers in a messaging environment based on Exchange Server. Progent's BlackBerry engineer offers support skills in important technologies associated with BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email and database structure, Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can assist you to add and remove BlackBerry device users on Exchange and Active Directory, configure, monitor, and administer BlackBerry BES Server, manage BlackBerry handhelds and client accounts, back up and manage storage groups, configure permissions, set up the Mobile Data System and Instant Messaging, install push and pull access control lists, manage Exchange Server data flow, generate, edit, and apply WLAN and Virtual Private Network configurations, implement SNMP traps for alerts, and generate reports to summarize SNMP data.
Progent's BlackBerry-certified engineer can support your BlackBerry technology in a number of environments such as Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to use utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.
Contact Progent to Get Assistance from a BlackBerry-Certified Specialist
To get in touch with Progent about professional help for BlackBerry mobile wireless solutions, call
An index of content::
System Center 2016 Operations Manager Computer Consulting
Microsoft System Center 2016 Remote Support Services
Small to mid-sized companies can now get all the benefits of System Center Operations Manager 2007 and also have fast access to Progent's Microsoft and Cisco Certified IT consulting professionals. With Progent's economically priced network service packages, small businesses can choose a simple System Center Operations Manager-based co-sourcing package with network monitoring, reporting, Help Desk and online troubleshooting or a comprehensive round-the-clock outsourcing package. Progent offers expertise in Operations Manager 2007 to provide small business networks world-class availability, security, and productivity.
Co-Location Online Consulting
Colo Support Services
Progent's colocation center IT services are designed for companies with equipment housed at Internet Data Centers or data center co-location hosting facilities and requiring on-demand in-person service at the colo facility plus remote support from Microsoft and Cisco Certified experts. Progent offers a complete array of data center and IDC and colocation support services including system architecture analysis, Windows and Linux server integration and support, troubleshooting for server and telecommunications networking, development and deployment of high availability configurations, architecting and implementing layered security structures, firewall integration and troubleshooting, configuring load balancing environments, and creating fault tolerant server and storage cluster configurations.
Microsoft Exchange Server 2016 Upgrade Help and Support
Microsoft Exchange 2016 Migration Planning Support Outsourcing
Progent can assist your business in all phases of your migration to Exchange Server 2016 such as planning HA system topology for an on-premises, cloud-based or hybrid environment; licensing requirements for Exchange 2016 Server and Windows Server 2012 R2 or later; moving mailboxes; Windows Hyper-V strategy; specifying mass storage capacity required for your VMs, databases and log files; setting up HLB for fault-tolerant CAS services; designing, setting up and validating Exchange and Windows Servers and DAG groups; integration with SharePoint; updating the firewall; resolving SSL issues; performing client remediation with Office desktop or Microsoft 365; and setting up Outlook on the web.
SMS Server Migration On-site Support
Online Support Services SMS Server 2003 Upgrade
Progent's Microsoft consultants provide small and mid-size businesses enterprise-class consulting support for Systems Management Server and System Center Configuration Manager, Microsoft's solutions for change and deployment management. System Center Configuration Manager is Microsoft's new title for the update management solution previously known as SMS Server. Configuration Manager provides a range of new features to SMS Server 2003 including comprehensive automation, integrated Vista Microsoft Windows Server 2008 awareness, NAP security support, and boot image management. Progent's certified engineers can help you use Systems Management Server or Configuration Manager 2007 effectively for automated OS and application installation, security patch administration, software tracking, and licensing compliance. Progent's consultants can also help you to move efficiently from SMS Server to System Center Configuration Manager 2007.
Microsoft Certified Partner Project Server Contract Programming
Project 2013 Design Firm
Progent's Microsoft-certified engineers offer in-depth support in implementing, managing and debugging all versions of Project, Project Server, and Project Online and can provide a broad range of cost-effective online consulting services following industry best practices to help businesses of any size to receive all the benefits of this powerful project management solution. Support services offered by Progent include system planning, installation and migration, setting up safe collaboration among onsite and remote or mobile users, network infrastructure optimization, and specialized online training.
Security Protection Bulletins Cybersecurity Organization
Critical Security Protection Bulletins Security Services
This page contains current information on security threats, fixes, and best practices. Call or email Progent if your organization needs assistance securing your network against the latest cybersecurity threats.
MSP360 Server Backup Remote Support Services
Open Now MSP360 B2 Backup Storage IT Consultant
Progent can assist your company to create, deploy and debug a backup/restore solution built around MSP360 technology. MSP360 enables file/folder or image-based backup/recovery for virtual machines and physical computers, supports all leading public clouds, and allows businesses to build a data protection ecosystem with a low Recovery Time Objective (RTO) and a granular RPO. With ProSight DPS 360 Backup, Progent can provide comprehensive monitoring and remote management of your backup environment to protect against data loss resulting from human miscues, computer errors, malicious insiders, and malware attacks such as ransomware. To read more, see ProSight DPS 360 Backup services.
Meraki MR42 Access Point Support
Meraki Wi-Fi Access Point Consulting Services
Progent's Meraki wireless access point experts offer remote and onsite support services to help organizations of any size to design, deploy, manage, upgrade or debug Wi-Fi networks that utilize Cisco Meraki wireless access points. Progent can assist you to configure and manage Cisco's Meraki-based Wi-Fi networks for environments that can range from a telecommuter's home or a branch office to a campus or a multi-site enterprise. Progent can also help you to configure additional Cisco technology including switches, routers and ASA firewalls to create a seamless ecosystem that delivers identical connectivity, responsiveness, security, manageability and availability for wired and Wi-Fi users regardless of their mobility or computing device.
Specialist SCCM 2016 Azure Integration
SCCM 2016 Azure Integration Remote Technical Support
System Center Configuration Manager 2016 automates application and device provisioning and updating, simplifies compliance settings management, inventories network assets, guards against corporate data leakage, performs network health monitoring, allows safe self service, and offers a single point of control for managing mixed-OS networks running on-prem, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consulting team and Microsoft Azure cloud integration specialists can assist you with any aspect of planning, implementing, operating and repairing a System Center 2016 Configuration Manager deployment for local, cloud, or hybrid networks.
24-7 Sodinokibi ransomware recovery Consult
ransomware cryptoworm recovery Specialists
Progent's ransomware consultants can help you to assess your ransomware defenses, monitor and guard your IT environment, help with settlement negotiations with a hacker, and reconstruct an information system victimized by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Nephilim.
Hyper-V 3.0 Shared Nothing Live Migration On-site Support
Virtual Server Administration Website Network Consultant
Progent's certified professionals can assist you to evaluate the possible advantages of Hyper-V-based virtualization for your business, perform test implementations to validate Hyper-V's operation with your production applications, evaluate your network infrastructure for optimal performance with virtualization solutions, assist you in migrating to Microsoft Windows Server 2008 and configuring Windows Hyper-V, train your IT personnel to track and administer Hyper-V, offer world-class consulting support for enhancing the security of your virtual servers, establish and validate disaster recovery processes that optimize network availability, and deliver continuing consulting and technical support including affordable online troubleshooting and turn-key Help Desk services.
ISSAP Certified Cybersecurity Technology Professional
Consultants CISSP-ISSAP Cybersecurity Architecture
Progent's ISSAP Premier security experts, or Information Systems Security Architecture Professionals, are consultants who have earned ISSAP status as a result of thorough examination and extensive experience with network security architecture. ISSAP security experts possess in-depth understanding of access management mechanisms and techniques, phone system and network security, cryptography, requirements analysis, BCP and disaster recovery, and physical security. Progent's ISSAP-premier security experts can assist your business with all aspects of secure network architecture.
Professional System Center 2016 Migration
Microsoft Experts Technical Consultant SCSM 2016
Progent has more than two decades of experience deploying, and supporting the key components included with System Center and can assist your organization to design, configure, support, and repair your System Center 2012 R2 solution to maximize the availability and performance of your critical IT resources across a mix of Windows and Linux/Unix OS environments and local and Cloud-based datacenters. Progent's consultants can help you to migrate to the current edition of Microsoft System Center from an earlier release or from another IT management platform to deliver the benefits of best-in-class provisioning, management automation, security and compliance, plus datacenter and application performance monitoring.
Great Plains Accounting IT Consultant
Microsoft Dynamics GP ERP Consultants
Progent's Microsoft certified consultants provide a range of support services for Microsoft Dynamics GP. Dynamics GP is a Microsoft accounting platform and business management solution built, like all Microsoft accounting tools, on the scalable and popular platform of Windows technology. Dynamics GP/Great Plains 2010, the most recent edition of Microsoft accounting products in the Dynamics GP family, offers an affordable tool for managing and integrating finances, e-commerce, supply chain, manufacturing, project accounting, field service, CRM, and human resources. Microsoft Dynamics GP is easy to deploy and configure, and with its segmented approach you are able to purchase only the capability you currently need, with the option to add clients and enlarge functionality in the future. Progent's Microsoft Dynamics GP Software consulting experts can show you how to deploy, configure and manage Microsoft Dynamics GP/Great Plains 2010 as well as older versions of Microsoft Dynamics GP.
24x7 Amazon MWS development Design
Amazon MWS programming Development Firm
Amazon Marketplace Web Service (Amazon MWS) is a collection of APIs that allows Amazon sellers to streamline their business processes by automating crucial sales functions such as listings, orders, shipments, fulfillment, and reports. By tapping into Amazon's extensive online ecosystem and automating their sales processes, merchants can broaden their market, reduce their operating costs, improve reaction time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service developers can collaborate with your development staff and provide programming, workflow integration, project management support, and mentoring so you can shorten development time and costs and expedite your ROI.
Microsoft Expert SCCM 2007 Computer Consultant
Technical Consultant SCCM 2007 Policy Settings
Progent's Microsoft-certified consultants can assist your business to support System Center 2007 Configuration Manager (SCCM 2007) to streamline administration, enhance security and compliance, and boost worker output by making sure that critical applications are always current, tracking product licenses, and reporting usage profiles so you can make informed purchasing decisions. When you are set to upgrade your SCCM 2007 change management ecosystem, Progent can help you to plan and carry out an efficient move to SCCM 2012.
24 Hour Solution Provider Windows 8.1 Storage Spaces
Windows 8.1 Help Desk Technical Support Services
Microsoft Windows 8.1 is engineered to run on devices from smartphones and slates to power-user desktops. An abundance of innovative capabilities, such as its touchscreen support and iconic tile user interface, provide a broad range of advantages for companies who know how to put them to work. Progent's Microsoft-certified consultants can assist get your business up to speed with Windows 8.1 and make sure you derive maximum competitive value from the operating system's various technical enhancements.
Professional Load Aggregation Testing
Herakles Colocation Center Test Lab Consulting Services
The Progent Test and Training Lab located at the QTS Data Center can be used for piloting mission-critical applications, creating cost-effective migration procedures, evaluating and optimizing performance, designing or validating business continuity strategies, resolving compatibility problems, and building training environments for the latest products and technologies. For Progent clients who lack sufficient internal resources to assemble effective test systems, the lab cuts capital costs and engineering risk while keeping critical IT projects on schedule.
Support and Setup Windows Server 2016 and SCVMM
Biggest Consultant Windows Server 2016 Multi-domain clusters
Progent's Microsoft-certified IT consultants offer Windows Server 2016 integration consulting to help organizations of any size to design and implement a smooth move to Windows Server 2016 and Hyper-V 2016 using an on-premises, cloud, or hybrid deployment model. Progent can help your company to assess the business benefits of Windows Server 2016 for your enterprise and can help you with any facet of designing, deploying, managing or troubleshooting your Windows Server 2016 and Hyper-V 2016 solution. Progent can help you to benefit from the many new disaster recovery and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, Virtual Machine software load, Storage Replica for zero-data-loss disaster recovery, plus multi-domain failover clusters.
Immediate Postini Support and Setup
Antispam Reseller
Email Guard from Postini provides continually updated spam and virus filtering, data filtering, and security from email-based DHA attacks and denial of service attacks. Progent is a Postini aggregator and service firm. If your business is too small to qualify for a standard Postini license, you can still get the use of Postini's Perimeter Management technology via Progent's E-Mail Guard spam filtering and antivirus aggregation program. Progent's expert e-mail protection consultants can help you devise an email safety strategy that includes spam filtering and anti-virus products and processes.
Expertise for IT Service Providers Information Technology Consulting
24x7 Consulting Support for Network Service Firms Network Engineer
Progent's Reseller Program for IT Service Firms lets you use Progent's consulting engineers under your own service brand as a seamless arm of your IT services team.
Linux RedHat Online Information Technology Consulting Firms
Linux RedHat Phone-based Consultant Services
Progent offers national urgent help and consulting services for companies who operate networks powered by versions of Linux or whose IT systems feature a mix of Linux platforms/Linux and Microsoft Windows technology. Online IT help offers maximum return for your IT budget by protecting user productivity and limiting the hours billed for computer repair services. Advanced online support tools and skilled service specialists and engineers combine to enable Progent to solve most IT problems without squandering time and expense by traveling to your site. In the vast majority of cases your IT issues can be dealt with over the phone or via a mix of telephone support and online connectivity. Progent can offer the services of Cisco CCIE infrastructure experts and CISM premier security professionals to assist with the most difficult network issues.
Comprehensive Event Management Online Help
Server Monitoring Remote Consulting
Remote continuous monitoring, proactive alerts, and actionable analytical reporting are vital to maintaining the health of your IT system and avoiding unnecessary and expensive downtime. Remote Monitoring and Management solutions have advanced so far that companies of any size can get a degree of network stability that was once limited to enterprises. Progent can provide several Remote Monitoring and Management solutions delivered as economical services designed to assist your company to identify and fix a most IT network problems before they can impact your business.
Operations Manager Engineer
Microsoft Certified Remote Monitoring and Reporting Specialists
Progent's Microsoft-certified consulting experts have over 10 years of experience designing, deploying, enhancing and troubleshooting System Center Operations Manager environments and can provide companies of any size expert online or onsite consulting services for Microsoft SCOM 2012. Progent can assist your company to design a topology for System Center 2012 Operations Manager servers that provides the responsiveness and availability needed to watch over your IT resources efficiently, whether your datacenters are onsite, in the cloud, or a mixed solution. Progent can also help you to install and customize SCOM 2012 management packs based on industry best practices for tracking network infrastructure as well as both Microsoft and third-party applications and services. Also, Progent can deliver fast remote or onsite technical support to help you to fix serious issues detected by Microsoft SCOM 2012.
Support Co-managed Call Center Costs
Largest Supplemental Helpdesk Cost Savings Online Support Services
Progent's Help Desk management and co-management services help organizations to cut costs and improve productivity.
Windows Skills Transfer
Server One-On-One Training
Progent practices knowledge transfer from Progent's consultants to customers. By teaching customers to deal with problems that are within their scope, Progent can concentrate on providing high-value skills where Progent faces few competitors. Mid-size companies who utilize trusted independent service providers or who employ in-house IT personnel benefit when Progent transfers knowledge about critical technology and proven methodologies to make their networks more reliable, secure, and efficient.
Delaware Network Installation
Kansas Network Specialists
Progent's Technical Response Center provides low-cost nationwide extended hours online help for IT networks based on Windows and Cisco technology. Progent's Microsoft and Cisco-Certified service engineers provide extended hours phone help and online direct computer access to troubleshoot and repair technical problems quickly and affordably.
Top Ranked 64-bit Computing Professional
Immediate 64-bit Processing Specialist
Progent's Microsoft-premier consultants can assist you to enhance your application servers or workstations from 32 bits to 64 bits. Progent can help your company to understand the risks and benefits of moving to 64-bit computing, design an affordable migration strategy that minimizes business interruptions, and provide inexpensive, professional remote support to assist your organization to install 64-bit operating systems and applications on your current hardware.
Colocation Center Migration Integration
Online Help Co-Location
Colocation sites make it possible for companies to share enterprise-class data centers for hosting computer hardware that runs mission-critical applications and services. Progent's Microsoft and Cisco premier IT experts can help your business with all aspects of your colocation strategy such as selecting and moving to a colo facility, designing network topology, specifying hardware, on-premises and remote troubleshooting, setting up online system administration, and education your IT staff.
Biggest SBS Premium Add-on Support Outsourcing
Microsoft Small Business Server Consultant
Microsoft Small Business Server is an affordable suite of essential servers that offers the foundation for a powerful but manageable IT network. The technical demands of the Microsoft .NET products included with Microsoft Small Business Server 2011 calls for a computer consultant with hands-on background planning and building cohesive, comprehensive business technology environments. Progent's Microsoft SBS Server consultants have an average of more than 10 years of background supporting computer systems powered by Microsoft platforms. This background ensures you results in deploying, managing, and troubleshooting network environments that incorporate the Microsoft Small Business Server suite of servers and productivity software.
Cisco Aironet Support Outsourcing
Open Now Wireless Security Consulting
Progent's Wireless Consulting Services provide a convenient, economical option for businesses of any size to deploy, manage, monitor and repair cutting edge wireless connectivity technology. For 802.11n and the latest 802.11ac wireless networks, Progent can help you plan and install appliances such as Cisco's Aironet and Meraki wireless access points and wireless network controllers. For wireless messaging and online business applications, Progent can help with Apple iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
Teleworker Helpdesk Services On-site Technical Support
Remote Employees Helpdesk Consultant
Progent can provide small and mid-size organizations supplemental or comprehensive Help Desk support services for telecommuters.
Microsoft Windows 8.1 Services
Cisco and Microsoft Microsoft Windows 8.1 Migration Computer Consultant
Progent's engineers can deliver a variety of consulting services to assist organizations of any size to deploy, manage, and support environments that incorporate desktops, notebooks, tablets, or Windows phones based on Windows 8.1. For larger organizations, Progent's experienced project managers can help set up test environments to evaluate Microsoft Windows 8.1 and plan and execute Windows 8.1 migration projects based on industry best practices.
IT Services 24x7 Call Center
24x7 Call Center Remote Technical Support
The Help Desk Call Center service model used by Progent's Technical Response Center offers small and midsize companies an effective alternative to reliance on freelance service individuals by offering broad technical knowledge shared by multiple support groups, optional 24x7 availability of emergency assistance, fast escalation to top-level experts for handling even the most difficult issues, service consistency and reliability, prompt follow through overseen by seasoned support managers, a variety of easy-to-use ways for initiating service jobs, and excellent progress transparency made possible by ticket tracking and available through a web portal.
Ekahau Predictive Wi-Fi Site Modeling Remote Troubleshooting
Ekahau Wi-Fi 6 Wireless Site Survey Network Consultants
Progent's Ekahau-certified Wi-Fi site design consultants can help your business to plan, install, tune, manage and debug a Wi-Fi network customized for your building. Progent can provide online or onsite expertise for Ekahau Pro for predictive Wi-Fi planning, Ekahau Sidekick for on-premises RF signal analysis, Ekahau Analyzer for troubleshooting RF problems, and Ekahau Insights for managing the performance of multiple Wi-Fi networks.
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