Consulting and Technical Support for BlackBerry Environments
BlackBerry wireless smartphones were once one of the most successful products for maintaining location-independent connectivity to email, calendars, web-based applications, and other vital business data. Progent offers Arlington, Texas businesses the services of BlackBerry-premier consultants who can assist organizations to manage existing BlackBerry deployments or migrate efficiently to a more popular mobile platform.
As the complexity of small company IT technology has expanded, and as the demand for enterprise-class protection, reliability, and recoverability has grown to be the norm for businesses of any size, effective deployment and support of BlackBerry technology has grown increasingly challenging. To address areas such as security, business continuity, and synchronization of BlackBerry handhelds with diverse messaging systems and company databases, small businesses frequently turn to external consulting professionals who offer expertise in RIM BlackBerry installation and troubleshooting.
Progent offers the services of BlackBerry-certified consultants who can assist small businesses to design, manage, and repair BlackBerry-based solutions economically and effectively, doing away with the necessity for an in-house BlackBerry solutions specialist and reducing the expense and hassle of supporting mobile workers. Progent's BlackBerry technology specialists have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security specialists. This breadth of knowledge, combined with Progent's efficient online service delivery model, provides small companies a budget-friendly alternative for incorporating RIM BlackBerry products productively into their information network.
Progent's experts can help your company with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 configuration and Microsoft Exchange setup so that your data and email infrastructure function efficiently with BlackBerry BES Server. Progent can also help you to migrate from older versions of BlackBerry and Microsoft technology, configure easy-to-use administration tools so you can monitor and support BlackBerry devices across your company, define security policies that are right for your business, develop custom mobile software, and make sure that your IT network infrastructure is appropriately configured to accommodate your BlackBerry users. In addition, Progent's business continuity specialists can help make sure that your BlackBerry information is incorporated in your regular backup procedures in order that it can be recovered rapidly and safely.
BlackBerry Enterprise Server Integration Help
The BlackBerry Enterprise Server (BES) gives businesses a centralized and safe source for incorporating BlackBerry wireless devices into their email, groupware, and application environment. BlackBerry Enterprise Server (BES) allows wireless BlackBerry users to connect to Microsoft Exchange, Domino, or Novell GroupWise email and to synchronize BlackBerry smartphones with PC desktops to ensure data consistency for collaborative programs such a calendars, address books, to-do lists, IM, and custom business software. Thanks to BlackBerry BES Server support for Exchange Server, users carrying BlackBerry handsets have push-based connectivity with Exchange messages and to instant messaging-enabled software through Microsoft Live Communications Server and Microsoft Lync Server 2010 integration.
Progent's BlackBerry-certified consultants can assist you to design, configure, and troubleshoot BlackBerry BES Server so you can maximize the efficiency of BlackBerry clients, streamline the management of a BlackBerry solution, and lower the cost of supporting mobile workers.
Progent's Online BlackBerry-certified Support is Quick and Economical
For businesses in Arlington, Texas who want quick and affordable access to a qualified RIM BlackBerry support expert, Progent delivers efficient remote help from a veteran support team who have provided network solutions to organizations in each state in the country. (Refer to Progent's client testimonials.)
Online consulting services eliminates travel costs and lets engineers solve technical issues rapidly, so you reduce lost productivity. Progent's RIM BlackBerry specialists have earned accreditations in the entire range of BlackBerry solutions and offer expert support in fields such as troubleshooting synchronization issues, setting up BlackBerry Enterprise Server, and creating a secure, fault-tolerant system architecture for RIM BlackBerry users. Certifications held and skill sets mastered by Progent's BlackBerry experts include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to install and troubleshoot the BlackBerry Enterprise Server in a Microsoft Exchange Server environment. Progent's BlackBerry expert can help you to utilize tools such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BESMon to perform critical tasks such as troubleshooting enterprise activation issues, registering and removing BlackBerry smartphone clients, activating passwords, implementing over-the-air program loading and setup, deploying and troubleshooting the BlackBerry Smart Card Reader, and configuring backup and restore processes.
Progent's BlackBerry consultants can also assist you to operate management tools like the BlackBerry Administration Service for role-based administration, resolving file attachment and data flow problems, and using wireless LANs for activation. Also, Progent can help you understand the function of IT policies in the BlackBerry BES system and assist you to select and implement appropriate security configurations.
Progent's Microsoft-certified Microsoft Exchange Server experts can team with Progent's BlackBerry Certified Server Support Specialist to help you to enhance your existing Exchange infrastructure for operating in conjunction with BlackBerry Enterprise Server or migrate your BlackBerry solution to the most recent version of Microsoft Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced knowledge for installing, managing, tracking, and maintaining one or multiple BlackBerry BES Servers in a messaging environment based on Microsoft Exchange Server. Progent's BlackBerry-certified consultant has support skills in important technologies related to BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies and scheduling. Progent can help you to install and remove BlackBerry smartphone users on Microsoft Exchange Server and Microsoft Active Directory, configure, track, and administer BlackBerry Enterprise Server, manage BlackBerry devices and user accounts, archive and support storage groups, configure permissions, set up the Mobile Data System (MDS) and IM, deploy access control lists, manage Microsoft Exchange Server data flow, generate, edit, and assign WLAN and VPN configuration sets, set up SNMP traps, and generate reports to summarize SNMP data.
Progent's BlackBerry engineer can support your BlackBerry solution in a variety of environments that can include Windows 2K, 2003 or 2008 platforms, Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to use utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.
BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to help you to design, install, test, repair, and produce documentation for a wireless solution built on the integration of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's high-level consulting services for BlackBerry technology include business and technology requirements assessment, solution design, installation planning and execution, performance optimization, configuration of a fault-tolerant architecture, information backup and business recovery consulting, and security design.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your operational objectives and to create a wireless system that fits within your IT budget and aligns with your business strategy. Progent can clarify the implications of your operational processes on the design of a BlackBerry Enterprise Solution, assess your current network infrastructure's suitability to support a BlackBerry Enterprise Server, help you to decide which administration approach and equipment meet your needs, and evaluate your email and messaging environment topology. Progent can also explain the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can arrive at smart decisions about options for software versions, server hardware and mass storage, network topology, and application set up.
To optimize system security, Progent's BlackBerry consultant can help your company to choose and activate sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and CISM-premier security specialists to perform company-wide security vulnerability and compliance validation and suggest improvements to accommodate your BlackBerry environment.
Contact Progent to Get Assistance from a BlackBerry-Certified Consultant
If you wish to ask Progent about consulting support for BlackBerry mobile wireless technology, phone 1-800-993-9400 or see Contact Progent.