Consulting and Technical Support for BlackBerry Solutions
BlackBerry Support ServicesBlackBerry mobile smartphones were once one of the most successful solutions for achieving anytime-anywhere access to messaging, scheduling, web applications, and other vital business information. Progent offers Arlington, Texas companies support from BlackBerry-premier consultants who can assist companies to manage existing BlackBerry deployments or migrate efficiently to a modern smartphone solution.

As the sophistication of small business IT technology has expanded, and as the need for world-class security, reliability, and recoverability has grown to be the standard for businesses regardless of size, effective integration and maintenance of RIM BlackBerry technology has grown increasingly challenging. To handle areas such as security, business continuity, and synchronization of BlackBerry smartphones with diverse messaging servers and shared databases, small businesses frequently resort to external consulting professionals who specialize in BlackBerry integration and maintenance.

Progent can provide the expertise of BlackBerry-certified consultants who can help small organizations to plan, manage, and troubleshoot BlackBerry-based environments affordably and efficiently, dispensing with the requirement for an internal BlackBerry technology expert and lowering the expense and stress of supporting wireless work groups. Progent's BlackBerry specialists have extensive backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security specialists. This range of experience, combined with Progent's efficient online support capabilities, gives small businesses a budget-friendly alternative for integrating BlackBerry technology productively into their business information system.

Progent's engineers can assist you with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 deployment and Exchange Server setup so that your database and messaging infrastructure work efficiently with BlackBerry Enterprise Server. Progent can also help you to upgrade from older releases of BlackBerry and Microsoft technology, set up streamlined management tools so you can track and control BlackBerry devices throughout your business, recommend security policies that are right for your business, customize mobile applications, and make sure that your network infrastructure is properly designed to accommodate your BlackBerry users. Also, Progent's disaster recovery consultants can help make sure that your BlackBerry data is incorporated in your scheduled backup procedures in order that it can be restored quickly and safely.

Consulting Support Services for BlackBerry BES Server
RIM's advanced platform for managing big collections of BlackBerry wireless handsets is the BlackBerry Enterprise Server. This sophisticated tool enables Exchange, IBM Lotus Domino, or Novell GroupWise users to send and receive emails that stay encrypted during transit to provide optimum data protection. BlackBerry Enterprise Server also streamlines a broad variety of critical management tasks that span from BlackBerry setup and upgrades to mobile security and high availability.

RIM BlackBerry Enterprise Server Configuration Support

Progent's BlackBerry-certified engineers can help you utilize BlackBerry Enterprise Server to perform basic jobs like:

  • Deploy and manage applications
  • Plan device, application, and IT policy updates
  • Update BlackBerry device software wirelessly
  • Control user configurations with BlackBerry's vast library of IT policies

Progent's BlackBerry-certified consultants can also assist your company to utilize BlackBerry Enterprise Server to perform key procedures not available with the entry-level BlackBerry BES Server Express. These tasks include:

  • Configure and support BES Server's high-availability infrastructure using VMware
  • Install BlackBerry devices wirelessly
  • Establish specialized administration roles
  • Automatically track and report on the overall health of your BlackBerry system

Progent's Remote BlackBerry-premier Support is Fast and Affordable
For businesses in Arlington, Texas who need fast and affordable access to a qualified RIM BlackBerry support expert, Progent delivers efficient remote assistance from a seasoned support staff who have delivered IT solutions to companies in each state in the U.S. (Refer to Progent's client testimonials.)

Remote consulting services avoids travel costs and enables specialists to solve technical issues rapidly, so you reduce lost productivity. Progent's RIM BlackBerry consultants have been awarded accreditations in all BlackBerry solutions and can provide expert support in fields including fixing synchronization problems, setting up BlackBerry Enterprise Server, and designing a secure, high-availability system infrastructure for BlackBerry users. Certifications held and practice areas mastered by Progent's BlackBerry experts include:

BlackBerry Certified Support Specialist
Blackberry Consulting FirmA Progent BlackBerry Certified Support Specialist can help you to perform basic technical operations including setting up BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, selecting account configurations, launching messaging filters and auto-signature, editing user profiles, update BlackBerry smartphones, sending service books, and installing BlackBerry Desktop Manager to run with your corporate messaging solution. Progent's certified service professionals can in addition assist you to resolve a broad array of issues associated with synchronization, handset recognition, messaging consistency, web browsing, mobile connections, IM, workstation application installation, and Desktop Redirector.

As a top innovator in delivering countrywide online consulting services for small business networks, Progent offers responsive and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote support skills keeps your BlackBerry support expenses at a minimum and, by solving issues promptly, optimizes the output of your BlackBerry users.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced skills for deploying, administering, tracking, and troubleshooting one or multiple BlackBerry Enterprise Servers in an email environment powered by Microsoft Exchange. Progent's BlackBerry consultant has support skills in important technologies related to BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, database architecture, Outlook, firewalls, proxy servers, TCP/IP, and network policies. Progent can help you to add and remove BlackBerry device users on Exchange Server and Windows Active Directory, configure, track, and manage BlackBerry Enterprise Server, manage BlackBerry devices and client accounts, archive and support storage groups, configure permissions, set up the MDS and IM, deploy push and pull access control lists, manage Microsoft Exchange data flow, generate, update, and apply WLAN and VPN configuration sets, implement SNMP traps for alerts, and generate management reports to summarize SNMP data.

Progent's BlackBerry-certified expert can support your BlackBerry technology in a variety of environments that can include Microsoft Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer HelpProgent can provide the services of a BlackBerry Certified Solution Designer to help your company to plan, deploy, validate, repair, and document a mobile wireless solution based upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's advanced engineering support services for BlackBerry include business and technology needs analysis, solution architecture, deployment planning and implementation, performance tuning, configuration of a fault-tolerant environment, information backup and business recovery consulting, and security design.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your operational goals and to design a wireless solution that meets your information technology budget and aligns with your business plans. Progent can explain the impact of your organizational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your existing connectivity infrastructure's ability to accommodate a BlackBerry BES Server, help your organization to decide which administration approach and physical components match your needs, and analyze your email and messaging system topology. Progent can also explain the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can make smart choices about options for software versions, processors and mass storage, network topology, and application configuration.

To optimize system security, Progent's BlackBerry consultant can assist you to choose and enable sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and CISM-certified security engineers to perform company-wide security vulnerability and compliance validation and suggest enhancements to accommodate your BlackBerry solution.

Call or Email Progent for Support from a RIM BlackBerry-Certified Expert
In order to ask Progent about professional help for BlackBerry wireless integration, phone 1-800-993-9400 or refer to Contact Progent.