Consulting and Technical Support Services for BlackBerry Technology
BlackBerry SupportBlackBerry wireless PDAs were at one time one of the most successful solutions for maintaining mobile access to email, scheduling, web programs, and other vital business information. Progent offers Arlington, Texas companies the services of BlackBerry-premier experts who can assist businesses to manage existing BlackBerry environments or transition smoothly to a modern mobile platform.

As the sophistication of small company IT technology has increased, and as the need for enterprise-class protection, reliability, and recoverability has become the norm for businesses of any size, effective deployment and maintenance of RIM BlackBerry technology has become more difficult. To deal with areas such as security, disaster recovery, and synchronization of BlackBerry smartphones with a variety of email servers and company databases, small businesses frequently resort to external support professionals who specialize in RIM BlackBerry installation and maintenance.

Progent can provide the services of BlackBerry-premier engineers who can help small organizations to plan, administer, and repair BlackBerry solutions economically and effectively, dispensing with the requirement for an in-house BlackBerry solutions specialist and reducing the cost and hassle of maintaining mobile work groups. Progent's BlackBerry technology engineers have in-depth backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified security professionals. This breadth of knowledge, combined with Progent's proven remote service delivery model, provides small businesses an affordable solution for incorporating BlackBerry technology seamlessly into their information system.

Progent's engineers can help you with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 configuration and Exchange Server 2016 setup so that your data and email systems operate optimally with BlackBerry BES Server. Progent can also assist you to upgrade from older releases of BlackBerry and Microsoft technology, set up streamlined administration utilities to help you track and control BlackBerry smartphones across your business, define security policies that make sense for your company, develop custom wireless software, and ensure that your network infrastructure is appropriately configured to handle your BlackBerry users. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry information is included in your regular backup processes in order that it can be recovered quickly and safely.

Dallas Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Dallas Metro Area.

Onsite IT Consulting
Progent locations in Dallas Metro Area

City Address Phone Link
Addison 5080 Spectrum Drive, #1000
Addison, TX 75001
United States
(469) 317-9411 Addison Network Support Services
Allen 1333 W McDermott, Suite 150
Allen, TX 75013
United States
(469) 342-0443 Allen Network Support Services
Arlington 500 E Front St, #160
Arlington, TX 76011
United States
(817) 751-7716 Arlington Network Support Services
Dallas 3710 Rawlins St, Suite 1420
Dallas, TX 75219
United States
(214) 446-3777 Dallas Network Support Services
Fort Worth 1617 Park Place Avenue
Fort Worth, TX 76110
United States
(682) 267-0022 Fort Worth Network Support Services
Garland 675 Town Square Blvd, Suite 200 Building 1A
Garland, TX 75040
United States
(469) 649-1400 Garland Network Support Services
Irving 5000 Riverside Dr, Suite 100 Bldg 6
Irving, TX 75202
United States
(469) 565-9652 Irving Network Support Services
Plano 5700 Granite Pkwy, Suite 200
Plano, TX 75024
United States
(469) 929-2939 Plano Network Support Services
Southlake 550 Reserve Street, Suite 190 & 250
Southlake, TX 76092
United States
(817) 756-6968 Southlake Network Support Services


Technical Support Services for BlackBerry Enterprise Server
BlackBerry Enterprise Server streamlines management and maintenance of BlackBerry smartphones, offering a single solution for controlling key tasks such as device deployment, updates, and retirement and also providing a solid foundation for security and fault tolerance. BlackBerry BES Server supports seamless communication between Microsoft Exchange Server, Groupwise, or Lotus email servers and BlackBerry users and supports over-the-air synchronization.

RIM BlackBerry Enterprise Server Configuration Support

BlackBerry Enterprise Server provides a wealth of data protection capabilities beginning with advanced encryption of messages sent between a BlackBerry smartphone and BlackBerry BES Server based on Advanced Encryption Standard or Triple Data Encryption Standard. BlackBerry Enterprise Server also permits excellent flexibility in selecting levels of protection to match the specific requirements of your network. Progent's BlackBerry certified consultants can assist you to choose advanced security features and activate them wirelessly. Samples of these wirelessly selectable security features are:

  • Disable a smartphone
  • Wipe information from a misplaced or stolen device
  • Lock out Bluetooth functionality
  • Enable internal protection against malicious attacks

BlackBerry Enterprise Server also offers flexibility in selecting ways to prevent BlackBerry users from installing or running unsafe or prohibited code. Progent can assist you to select blocking processes like:

  • List exactly what programs are permitted on the device
  • Prevent third-party software from allocating non-volatile storage on the device
  • Select what resources third-party applications can access on the BlackBerry device
  • Restrict the types of connections external applications running on the BlackBerry smartphone can initialize
  • Prevent all third-party applications from being loaded or run on the BlackBerry smartphone

Progent's Remote BlackBerry-premier Technical Support is Quick and Economical
For businesses in Arlington, Texas who want quick and affordable help from a certified BlackBerry support professional, Progent provides effective online help from a veteran network support staff who have provided network solutions to organizations in every state in the U.S. (Refer to Progent's customer testimonials.)

Online consulting services avoids travel costs and lets engineers solve technical issues rapidly, so you minimize lost productivity. Progent's BlackBerry consultants have earned accreditations in all BlackBerry technologies and can provide professional help in fields including fixing synchronization issues, deploying BlackBerry Enterprise Server, and creating a secure, fault-tolerant system architecture for RIM BlackBerry users. Credentials earned and practice areas mastered by Progent's BlackBerry specialists include:

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ExpertsProgent offers the services of a BlackBerry Certified Solution Designer to assist your business to design, deploy, validate, repair, and produce documentation for a wireless environment based on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's high-level engineering services for BlackBerry include business and technology requirements assessment, system design, installation planning and implementation, performance tuning, design of a high-availability architecture, data backup and business recovery consulting, and security design.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your technical objectives and to design a wireless environment that meets your information technology budget and supports your business strategy. Progent can clarify the impact of your operational policies on the configuration of a BlackBerry Enterprise Solution, assess your current connectivity infrastructure's suitability to support a BlackBerry Enterprise Server, help your organization to determine which administration model and physical components meet your requirements, and analyze your email and messaging environment configuration. Progent can also explain the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can make informed decisions concerning options for software editions, processors and storage, network topology, and application configuration.

To maximize system security, Progent's BlackBerry-certified expert can help your company to choose and enable appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and CISM-premier security engineers to run company-wide security vulnerability and compliance testing and recommend enhancements to account for your BlackBerry environment.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level knowledge for deploying, administering, monitoring, and maintaining one or several BlackBerry BES Servers in a messaging environment powered by Exchange Server. Progent's BlackBerry consultant offers support skills in key technologies associated with BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, database architecture, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can assist you to install and remove BlackBerry smartphone clients on Microsoft Exchange Server and Windows Active Directory, set up, track, and administer BlackBerry Enterprise Server, manage BlackBerry smartphones and client accounts, back up and support storage groups, apply permissions, set up the Mobile Data System (MDS) and IM, install access control lists, manage Microsoft Exchange data flow, create, update, and assign WLAN and Virtual Private Network configurations, set up SNMP traps for alerts, and generate management reports based on SNMP data.

Progent's BlackBerry engineer can support your BlackBerry technology in a number of settings that can include Windows 2000, 2003 or 2008 Servers, Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to utilize tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

Contact Progent to Get Support from a RIM BlackBerry-Certified Professional
In order to ask Progent about engineering help for BlackBerry mobile wireless integration, phone 1-800-993-9400 or visit Contact Progent.



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