Consulting Support for BlackBerry Solutions
BlackBerry SupportBlackBerry wireless smartphones were at one time among the most successful solutions for maintaining location-independent connectivity to email, scheduling, web-based applications, and other vital business information. Progent can provide Arlington, Texas companies the expertise of BlackBerry-premier experts who can help companies to manage existing BlackBerry deployments or transition efficiently to a current mobile solution.

As the complexity of small company networks has increased, and as the demand for enterprise-class security, dependability, and disaster recovery has become the standard for companies of all sizes, effective integration and support of BlackBerry solutions has become increasingly challenging. To handle issues such as security, disaster recovery, and synchronization of BlackBerry handhelds with a variety of messaging systems and corporate databases, small organizations often resort to external support firms who offer expertise in RIM BlackBerry integration and troubleshooting.

Progent offers the expertise of BlackBerry-premier consultants who can help small businesses to plan, administer, and troubleshoot BlackBerry environments affordably and effectively, eliminating the need for an internal BlackBerry technology specialist and lowering the expense and hassle of maintaining wireless workers. Progent's BlackBerry technology specialists have in-depth backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISA and GIAC-certified security professionals. This range of experience, coupled with Progent's proven remote support model, provides small businesses an economical alternative for incorporating BlackBerry technology seamlessly into their business information system.

Progent's experts can help you with SQL Server 2016 integration consulting, Microsoft SQL 2014 deployment and Exchange Server setup so that your database and messaging infrastructure function efficiently with BlackBerry BES Server. Progent can also show you how to upgrade from previous editions of BlackBerry and Microsoft software, set up streamlined administration utilities to help you monitor and control BlackBerry smartphones across your business, define security policies that are right for your company, develop custom wireless software, and make sure that your IT network architecture is appropriately designed to accommodate your BlackBerry clients. In addition, Progent's business continuity specialists can help ensure that your BlackBerry data is incorporated in your scheduled backup processes in order that it can be restored rapidly and thoroughly.

Dallas Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Dallas Metro Area.

Onsite IT Consulting
Progent locations in Dallas Metro Area

City Address Phone Link
Addison 5080 Spectrum Drive, #1000
Addison, TX 75001
United States
(469) 317-9411 Addison Network Support Services
Allen 1333 W McDermott, Suite 150
Allen, TX 75013
United States
(469) 342-0443 Allen Network Support Services
Arlington 500 E Front St, #160
Arlington, TX 76011
United States
(817) 751-7716 Arlington Network Support Services
Dallas 3710 Rawlins St, Suite 1420
Dallas, TX 75219
United States
(214) 446-3777 Dallas Network Support Services
Fort Worth 1617 Park Place Avenue
Fort Worth, TX 76110
United States
(682) 267-0022 Fort Worth Network Support Services
Garland 675 Town Square Blvd, Suite 200 Building 1A
Garland, TX 75040
United States
(469) 649-1400 Garland Network Support Services
Irving 5000 Riverside Dr, Suite 100 Bldg 6
Irving, TX 75202
United States
(469) 565-9652 Irving Network Support Services
Plano 5700 Granite Pkwy, Suite 200
Plano, TX 75024
United States
(469) 929-2939 Plano Network Support Services
Southlake 550 Reserve Street, Suite 190 & 250
Southlake, TX 76092
United States
(817) 756-6968 Southlake Network Support Services


Consulting Expertise for BlackBerry Enterprise Server (BES)
Research in Motion's high-end solution for managing big collections of BlackBerry smartphones is the BlackBerry Enterprise Server. This powerful tool allows Microsoft Exchange Server, Domino, or Groupwise clients to send and receive messages that stay encrypted in wireless transit to ensure optimum security. BlackBerry BES Server also streamlines a wide selection of crucial management tasks that span from smartphone setup and updates to wireless security and fault tolerance.

BlackBerry Enterprise Server Integration Support

Progent's BlackBerry-certified consultants can show you how to use BlackBerry BES Server to do routine jobs like:

  • Deploy and manage applications
  • Schedule smartphone, application, and IT policy updates
  • Update BlackBerry smartphone software wirelessly
  • Manage user settings with BES Server's vast selection of IT policies

Progent's BlackBerry-premier consultants can also assist you to use BlackBerry Enterprise Server to implement important procedures not available with the entry-level BES Server Express. These procedures include:

  • Configure and manage BlackBerry's fault-tolerant infrastructure based on VMware
  • Deploy BlackBerry smartphones wirelessly
  • Set specialized management roles
  • Automatically track and report on the integrity of your BlackBerry system

Expert RIM BlackBerry Consulting and Technical Support Services Offered Online from Progent
Progent's authorized RIM BlackBerry engineers are accessible online to deliver expert assistance to businesses in the Arlington area or throughout Texas. Progent's experienced remote consulting experts have helped businesses solve computer issues and cut IT service expenses in each state in the United States and built a large base of loyal customers. (See Progent's client testimonials.)

Progent offers online assistance for a wide array of technologies related to RIM BlackBerry software and devices such as wireless synchronization, configuration with Exchange, managing BlackBerry Enterprise Server (BES), and improving mobile security. Major BlackBerry credentials awarded to Progent's consulting professionals include:

BlackBerry Certified Support Specialist
RIM BlackBerry Consulting FirmA Progent BlackBerry Certified Support Specialist can help you to carry out common support operations including setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, choosing account configurations, launching messaging filters, editing user profiles, upgrading BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to operate with your company email software. Progent's seasoned service professionals can in addition assist you to troubleshoot a broad array of problems associated with synchronization, handset detection, messaging consistency, web access, mobile connections, Instant Messaging, PC software configuration, and Desktop Redirector.

As a leader in delivering nationwide online help for small business IT networks, Progent offers responsive and affordable access to a BlackBerry Certified Support Specialist. Progent's online support expertise keeps your wireless support costs low and, by handling issues promptly, improves the efficiency of your BlackBerry smartphone clients.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level knowledge for installing, managing, tracking, and troubleshooting one or several BlackBerry BES Servers in an email system powered by Microsoft Exchange. Progent's BlackBerry-certified engineer offers expertise in key technologies associated with BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Outlook, firewalls, proxy servers, TCP/IP, and network policies. Progent can help you to install and remove BlackBerry device users on Exchange Server and Active Directory, configure, track, and manage BlackBerry Enterprise Server, administer BlackBerry handhelds and user accounts, back up and manage storage groups, apply permissions, set up the MDS and Instant Messaging, install push and pull access control lists, manage Exchange Server data flow, generate, update, and assign WLAN and Virtual Private Network configurations, implement SNMP traps for alerts, and produce reports based on SNMP data.

Progent's BlackBerry expert can help you with your BlackBerry technology in a number of settings that can include Windows 2K, 2003 or 2008 platforms, Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Consulting FirmProgent offers the support of a BlackBerry Certified Solution Designer to assist you to design, install, validate, repair, and produce documentation for a wireless solution based upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's advanced consulting services for BlackBerry include business and technology requirements assessment, solution architecture, installation planning and execution, performance optimization, configuration of a high-availability environment, information backup and disaster recovery consulting, and security design.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your operational goals and to design a wireless system that fits within your IT budget and aligns with your business plans. Progent can clarify the impact of your organizational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your existing connectivity architecture's ability to support a BlackBerry Enterprise Server, assist your organization to decide which management model and hardware products meet your requirements, and evaluate your messaging system configuration. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can arrive at informed decisions about alternatives for software editions, processors and mass storage, network topology, and application set up.

To optimize network security, Progent's BlackBerry consultant can help you to select and enable appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and CISM-premier security specialists to run network-wide security vulnerability and compliance testing and suggest enhancements to accommodate your BlackBerry environment.

Call or Email Progent to Get Help from a BlackBerry-Certified Professional
If you wish to contact Progent about engineering support for BlackBerry wireless solutions, phone 1-800-993-9400 or refer to Contact Progent.



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