Consulting and Technical Support for BlackBerry Solutions
RIM BlackBerry ConsultantsBlackBerry mobile PDAs were at one time among the most successful products for achieving mobile access to email, calendars, web programs, and other vital business data. Progent offers Arlington, Texas businesses support from BlackBerry-premier experts who can help companies to maintain their BlackBerry deployments or transition smoothly to a more popular smartphone solution.

As the complexity of small business IT technology has increased, and as the need for world-class security, dependability, and recoverability has become the norm for organizations of any size, effective deployment and maintenance of RIM BlackBerry technology has become increasingly difficult. To deal with areas such as data protection, business continuity, and synchronization of BlackBerry handhelds with diverse email systems and corporate databases, small businesses frequently turn to outside consulting professionals who specialize in BlackBerry installation and troubleshooting.

Progent offers the services of BlackBerry-premier consultants who can help small organizations to plan, manage, and troubleshoot BlackBerry-based solutions affordably and efficiently, eliminating the requirement for an in-house BlackBerry technology specialist and lowering the expense and stress of supporting mobile workers. Progent's BlackBerry technology specialists have in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and CISM-certified network security specialists. This breadth of experience, combined with Progent's proven online support model, provides small businesses a budget-friendly solution for incorporating RIM BlackBerry products seamlessly into their information system.

Progent's consultants can help your business with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 deployment and Microsoft Exchange Server setup so that your database and email infrastructure work efficiently with BlackBerry BES Server. Progent can also assist you to migrate from older editions of BlackBerry and Microsoft technology, configure streamlined management utilities to help you track and control BlackBerry smartphones across your company, recommend security policies that are right for your company, customize wireless applications, and make sure that your network infrastructure is appropriately designed to accommodate your BlackBerry clients. Also, Progent's disaster recovery specialists can help ensure that your BlackBerry information is included in your scheduled backup procedures so that it can be recovered quickly and thoroughly.

Dallas Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Dallas Metro Area.

Onsite IT Consulting
Progent locations in Dallas Metro Area

City Address Phone Link
Addison 5080 Spectrum Drive, #1000
Addison, TX 75001
United States
(469) 317-9411 Addison Network Support Services
Allen 1333 W McDermott, Suite 150
Allen, TX 75013
United States
(469) 342-0443 Allen Network Support Services
Arlington 500 E Front St, #160
Arlington, TX 76011
United States
(817) 751-7716 Arlington Network Support Services
Dallas 3710 Rawlins St, Suite 1420
Dallas, TX 75219
United States
(214) 446-3777 Dallas Network Support Services
Fort Worth 1617 Park Place Avenue
Fort Worth, TX 76110
United States
(682) 267-0022 Fort Worth Network Support Services
Garland 675 Town Square Blvd, Suite 200 Building 1A
Garland, TX 75040
United States
(469) 649-1400 Garland Network Support Services
Irving 5000 Riverside Dr, Suite 100 Bldg 6
Irving, TX 75202
United States
(469) 565-9652 Irving Network Support Services
Plano 5700 Granite Pkwy, Suite 200
Plano, TX 75024
United States
(469) 929-2939 Plano Network Support Services
Southlake 550 Reserve Street, Suite 190 & 250
Southlake, TX 76092
United States
(817) 756-6968 Southlake Network Support Services

Technical Services for BlackBerry Enterprise Server
Research in Motion's high-end solution for administering large groups of BlackBerry wireless handsets is the BlackBerry BES Server. This sophisticated software allows Microsoft Exchange Server, Domino, or Novell GroupWise clients to send and receive messages that are encrypted in wireless transit to provide optimum data protection. BES Server also simplifies a broad variety of critical administrative tasks ranging from BlackBerry deployment and updates to wireless security and high availability.

RIM BlackBerry Enterprise Server Troubleshooting Help

Progent's BlackBerry-premier engineers can assist you to utilize BlackBerry Enterprise Server to do routine jobs such as:

  • Deploy and manage applications
  • Plan smartphone, application, and policy updates
  • Upgrade BlackBerry smartphone software wirelessly
  • Manage user and group configurations with BES Server's vast selection of policies

Progent's BlackBerry-premier engineers can also assist your company to utilize BlackBerry BES Server to perform important procedures not available with the entry-level BES Server Express. These tasks include:

  • Set up and support BlackBerry's fault-tolerant architecture using virtualization
  • Install BlackBerry smartphones remotely
  • Establish specialized administration roles
  • Monitor and analyze the overall health of your system

Progent's Remote BlackBerry-certified Technical Support is Fast and Economical
For businesses in Arlington, Texas who want quick and economical access to a qualified RIM BlackBerry consultant, Progent provides effective remote help from a seasoned network support staff who have provided IT solutions to companies in every state in the United States. (See Progent's client testimonials.)

Remote support eliminates travel expense and lets engineers fix technical issues quickly, allowing you to reduce wasted productivity. Progent's BlackBerry specialists have earned accreditations in the entire range of BlackBerry technologies and offer professional support in fields including troubleshooting synchronization problems, setting up BlackBerry Enterprise Server, and designing a secure, high-availability network architecture for RIM BlackBerry users. Credentials earned and practice areas offered by Progent's BlackBerry professionals include:

BlackBerry Certified Support Specialist
RIM BlackBerry Consulting FirmA Progent BlackBerry Certified Support Specialist can assist you to perform common support functions such as configuring BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, selecting account settings, setting up e-mail filters and auto-signature, editing user profiles, update BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to operate with your corporate email solution. Progent's seasoned service professionals can in addition help your company to troubleshoot a wide range of issues concerning synchronization, handset recognition, messaging reconciliation, web browsing, mobile connections, IM, desktop application installation, and BlackBerry Desktop Redirector.

As a leader in delivering nationwide remote support for small office IT networks, Progent can provide fast and affordable access to a BlackBerry Certified Support Specialist. Progent's online consulting skills keeps your BlackBerry technical support expenses low and, by handling problems quickly, improves the output of your BlackBerry smartphone clients.

BlackBerry Certified Server Support Specialist
Blackberry ConsultantsProgent's BlackBerry Certified Server Support Specialist can provide the skills needed to configure and support the BlackBerry Enterprise Server in a Microsoft Exchange Server environment. Progent's BlackBerry specialist can assist you to use resources like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BESMon to run important procedures such as troubleshooting enterprise activation issues, adding and deleting BlackBerry device clients, setting activation passwords, configuring wireless program loading and setup, implementing and debugging the BlackBerry Smart Card Reader, and setting up database backup and restore mechanisms.

Progent's BlackBerry-certified engineers can also show you how to operate administration software like the BlackBerry Administration Service for role-based management, troubleshooting file attachment and data flow issues, and using wireless LANs for enterprise activation. In addition, Progent can help you understand the role of operational policies in the BlackBerry BES environment and help you to define and install sensible security configurations.

Progent's Microsoft-certified Microsoft Exchange Server engineers can cooperate with Progent's BlackBerry Certified Server Support Specialist to help you to enhance your existing Exchange architecture for operating smoothly with BlackBerry BES Server or move your BlackBerry solution to the latest version of Microsoft Exchange.

Contact Progent to Get Assistance from a BlackBerry-Qualified Professional
If you wish to ask Progent about engineering support for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or see Contact Progent.

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    Operations Manager Technical Support

    Even if your company has a small computer support group and a limited technology budget, your information system can still feature the same high availability and performance that once needed a large in-house service group. Progent's 24x7 Network Support Services for small businesses combine the expertise of skilled Microsoft-expert and Cisco-certified IT professionals, the most recent network management software for 24x7 monitoring and alerts, and cost-effective support programs such as a help desk service to keep your vital business applications and hardware operating.

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  • Windows Server 2012 R2 Computer Engineer
    MCSE Expert Certified IT Services Windows 2008 Server

    The complexity and integration requirements of Microsoft Windows Servers requires an IT consulting team with hands-on expertise and broad familiarity with designing and building cohesive, comprehensive business technology systems. The experience of Progent's Microsoft-certified consultants, which averages more than 10 years working with Microsoft technology, assures you success deploying Windows Server 2008 and Windows Server 2003 to align closely with your business goals. Progent's IT services can help you with planning, deploying, managing, and troubleshooting Windows Server solutions that maximize the productivity of your IT system. Progent's consultants can help you with Windows 2008 R2 Server, Windows 2003 Server, Windows 2000 Server, or Microsoft Windows NT Server as well as Windows 8, Windows 7, Windows Vista and other desktop clients.

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    Progent can assist you to plan for, deploy, and operate Microsoft System Center 2012 R2 Configuration Manager. Progent can help you to migrate smoothly to SCCM 2012 from a legacy change management solution or assist you to modify your current SCCM 2012 environment to support your changing business needs. Also, Progent can help you to build a software foundation that fully supports SCCM by delivering expertise with related Microsoft platforms such as ADDS, Microsoft SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services (IIS).

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    Progent is among the most qualified network consulting firms for integrating e-mail solutions based on Microsoft Exchange 2000. Progent is skilled in helping small businesses get the full benefits of Microsoft Exchange Server 2000 for typical scenarios including updating from Microsoft Exchange 5.5 Server, moving from an ISP-based or POP3 e-mail environment, and using managed services for your Microsoft Exchange 2000 Server administration.

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    Network monitoring typically entails tracking a system's resource utilization to help uncover throughput backups or troubleshoot hardware or program issues. Nagios and Multi Router Traffic Grapher (MRTG) are useful, license-free monitoring utilities that work under Linux and can be used to monitor multi-OS environments where UNIX and Windows operate together. Progent's network support engineers can show you how to take advantage of both these tools to optimize and troubleshoot your network. Progent's UNIX support professionals provide small businesses and programmers help with managing and servicing UNIX and Linux networks that coexist with Windows-based products.

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