Consulting and Technical Support Services for BlackBerry Environments
BlackBerry mobile PDAs were at one time among the most popular products for achieving location-independent access to email, calendars, web applications, and other vital business data. Progent offers Arlington, Texas businesses the services of BlackBerry-certified experts who can assist companies to manage existing BlackBerry deployments or migrate smoothly to a more popular mobile platform.
As the sophistication of small business IT technology has expanded, and as the demand for enterprise-class protection, dependability, and disaster recovery has become the norm for businesses of any size, effective deployment and maintenance of BlackBerry solutions has grown increasingly challenging. To deal with issues like data protection, disaster recovery, and synchronization of BlackBerry PDAs with diverse email systems and shared databases, small businesses often turn to external consulting firms who offer expertise in RIM BlackBerry installation and maintenance.
Progent offers the expertise of BlackBerry-certified engineers who can assist small businesses to plan, manage, and troubleshoot BlackBerry-based solutions economically and efficiently, eliminating the need for an internal BlackBerry solutions specialist and lowering the cost and stress of maintaining mobile workers. Progent's BlackBerry engineers have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security professionals. This breadth of experience, combined with Progent's proven remote support capabilities, gives small companies a budget-friendly alternative for incorporating BlackBerry products productively into their business information system.
Progent's engineers can help your business with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 deployment and Microsoft Exchange setup so that your data and messaging infrastructure function optimally with BlackBerry Enterprise Server. Progent can also assist you to migrate from older editions of BlackBerry and Microsoft technology, set up easy-to-use management utilities to help you monitor and control BlackBerry devices throughout your business, define security policies that are right for your company, customize wireless applications, and make sure that your IT network architecture is properly designed to handle your BlackBerry clients. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry information is incorporated in your regular backup processes so that it can be recovered quickly and thoroughly.
BlackBerry BES Server Integration Help
The BlackBerry Enterprise Server (BES) gives companies a centralized and safe source for incorporating BlackBerry smartphones into their email, groupware, and software application environment. BlackBerry BES Server enables wireless BlackBerry clients to connect to Exchange Server, IBM Lotus Domino, or Groupwise messaging and to synchronize BlackBerry handsets with workstations to achieve consistent information for applications like schedules, contact lists, tasks, IM, and custom business programs. Due to BlackBerry BES Server support for Exchange, mobile workers carrying BlackBerry smartphones have push-based connectivity with Exchange messages as well as to instant messaging-capable software via Microsoft Office Live Communications Server and Lync Server support.
Progent's BlackBerry-certified engineers can help you design, configure, and maintain BlackBerry Enterprise Server (BES) so that you maximize the efficiency of BlackBerry clients, streamline the administration of a BlackBerry solution, and reduce the expense of supporting mobile workers.
Professional BlackBerry Consulting Support Services Offered Remotely from Progent
Progent's certified BlackBerry support specialists are accessible remotely to deliver expert assistance to companies in the Arlington area or throughout the state of Texas. Progent's seasoned remote technical support experts have helped businesses solve computer issues and cut support expenses in each state in the United States and built a large base of satisfied customers. (See Progent's customer testimonials.)
Progent offers remote help for a wide array of issues related to BlackBerry products including wireless synchronization, configuration with Exchange, setting up BlackBerry Enterprise Server, and strengthening mobile security. Major RIM BlackBerry credentials awarded to Progent's consulting professionals include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help you to carry out common support operations including configuring BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, choosing account configurations, launching e-mail filters, modifying user profiles, upgrading BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to operate with your company messaging software. Progent's seasoned service professionals can in addition assist you to troubleshoot a broad array of issues concerning synchronization, device detection, messaging reconciliation, web browsing, mobile connections, Instant Messaging, desktop application installation, and Desktop Redirector.
As a top innovator in providing nationwide online technical assistance for small office IT networks, Progent offers responsive and affordable access to a BlackBerry Certified Support Specialist. Progent's online support skills keeps your wireless support expenses at a minimum and, by solving issues quickly, optimizes the efficiency of your BlackBerry clients.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to assist you to plan, deploy, validate, repair, and produce documentation for a mobile wireless environment based on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's world-class engineering support services for BlackBerry include business and technology needs analysis, solution architecture, roll-out strategy and execution, performance optimization, configuration of a fault-tolerant environment, information backup and disaster recovery consulting, and security infrastructure engineering.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your operational goals and to design a mobile wireless system that fits within your information technology budget and aligns with your business plans. Progent can explain the implications of your operational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your existing network infrastructure's suitability to support a BlackBerry Enterprise Server, assist your organization to determine which administration approach and physical components match your needs, and analyze your messaging system configuration. Progent can also explain the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on each other so you can arrive at informed choices concerning alternatives for software editions, processors and mass storage, network topology, and application configuration.
To optimize network security, Progent's BlackBerry expert can assist your company to select and activate appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and GIAC-certified security specialists to perform company-wide security vulnerability and compliance testing and recommend improvements to account for your BlackBerry environment.
Call or Email Progent for Help from a RIM BlackBerry-Qualified Specialist
To ask Progent about technical support for BlackBerry mobile wireless solutions, call 1-800-993-9400 or visit Contact Progent.