Consulting Support for BlackBerry Technology
BlackBerry Support ServicesBlackBerry wireless PDAs were once among the most successful solutions for maintaining location-independent access to email, calendars, web applications, and other vital business information. Progent can provide Arlington, Texas companies support from BlackBerry-certified consultants who can help organizations to manage existing BlackBerry environments or transition smoothly to a more popular smartphone solution.

As the sophistication of small business IT technology has expanded, and as the need for enterprise-class security, dependability, and disaster recovery has become the standard for companies regardless of size, effective deployment and support of BlackBerry solutions has become increasingly challenging. To handle issues like data protection, disaster recovery, and synchronization of BlackBerry PDAs with diverse email systems and shared databases, small businesses often resort to outside support professionals who specialize in RIM BlackBerry integration and maintenance.

Progent can provide the expertise of BlackBerry-premier consultants who can assist small businesses to plan, manage, and troubleshoot BlackBerry solutions economically and effectively, dispensing with the requirement for an internal BlackBerry technology expert and reducing the expense and stress of maintaining mobile work groups. Progent's BlackBerry specialists have in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and CISM-certified network security professionals. This breadth of experience, coupled with Progent's efficient online support model, gives small companies an economical alternative for incorporating BlackBerry products seamlessly into their information network.

Progent's experts can assist you with SQL Server 2019 development support, SQL Server 2016 management support, and Microsoft Exchange Server setup so that your data and email systems function optimally with BlackBerry Enterprise Server. Progent can also assist you to upgrade from previous versions of BlackBerry and Microsoft technology, set up easy-to-use administration utilities to help you track and support BlackBerry devices throughout your company, define security policies that make sense for your business, customize wireless software, and ensure that your IT network architecture is properly configured to handle your BlackBerry users. Also, Progent's disaster recovery consultants can help ensure that your BlackBerry information is included in your regular backup processes in order that it can be recovered rapidly and thoroughly.

Dallas Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Dallas Metro Area.

Onsite IT Consulting
Progent locations in Dallas Metro Area

City Address Phone Link
Addison 5080 Spectrum Drive, #1000
Addison, TX 75001
United States
(469) 317-9411 Addison Network Support Services
Allen 1333 W McDermott, Suite 150
Allen, TX 75013
United States
(469) 342-0443 Allen Network Support Services
Arlington 500 E Front St, #160
Arlington, TX 76011
United States
(817) 751-7716 Arlington Network Support Services
Dallas 3710 Rawlins St, Suite 1420
Dallas, TX 75219
United States
(214) 446-3777 Dallas Network Support Services
Fort Worth 1617 Park Place Avenue
Fort Worth, TX 76110
United States
(682) 267-0022 Fort Worth Network Support Services
Garland 675 Town Square Blvd, Suite 200 Building 1A
Garland, TX 75040
United States
(469) 649-1400 Garland Network Support Services
Irving 5000 Riverside Dr, Suite 100 Bldg 6
Irving, TX 75202
United States
(469) 565-9652 Irving Network Support Services
Plano 5700 Granite Pkwy, Suite 200
Plano, TX 75024
United States
(469) 929-2939 Plano Network Support Services
Southlake 550 Reserve Street, Suite 190 & 250
Southlake, TX 76092
United States
(817) 756-6968 Southlake Network Support Services


BlackBerry Enterprise Server Consulting Help
The BlackBerry BES Server offers companies a single and safe mechanism for incorporating BlackBerry smartphones into their messaging, groupware, and software application infrastructure. BlackBerry Enterprise Server (BES) enables mobile BlackBerry clients to connect to Microsoft Exchange, Domino, or Groupwise email and to synchronize BlackBerry smartphones with workstations to ensure data consistency for applications such a calendars, contact lists, tasks, IM, and custom business programs. Due to BlackBerry BES Server integration with Microsoft Exchange Server, mobile workers with BlackBerry handsets can have push-based access to Exchange email and to instant messaging-enabled applications through Microsoft Live Communications Server and Lync Server 2010 integration.

BlackBerry BES Server Consulting Services

Progent's BlackBerry-certified engineers can show you how to plan, deploy, and support BlackBerry Enterprise Server (BES) so that you maximize the efficiency of BlackBerry users, simplify the administration of a BlackBerry environment, and reduce the cost of maintaining mobile workers.

Expert BlackBerry Technical Services Offered Remotely from Progent
Progent's authorized BlackBerry engineers are available remotely to provide prompt assistance to companies in the Arlington area or anywhere in Texas. Progent's seasoned online technical support team has helped IT organizations solve computer problems and cut support expenses in every state in the U.S. and built a substantial following of satisfied clients. (Refer to Progent's customer testimonials.)

Progent offers online help for a wide array of issues associated with RIM BlackBerry products including synchronization, configuration with Exchange, managing BlackBerry Enterprise Server (BES), and strengthening wireless security. Important BlackBerry credentials earned by Progent's support experts include:

BlackBerry Certified Support Specialist
RIM BlackBerry Support ServicesA Progent BlackBerry Certified Support Specialist can assist your business to perform common technical functions such as configuring BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, selecting account settings, launching messaging filters and auto-signature, editing user accounts, update BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to run with your corporate email software. Progent's certified experts can in addition assist your business to troubleshoot a wide range of issues associated with synchronization, handset detection, email consistency, web browsing, wireless connectivity, IM, workstation application installation, and BlackBerry Desktop Redirector.

As a leader in delivering countrywide online consulting services for small business IT networks, Progent offers responsive and economical access to a BlackBerry Certified Support Specialist. Progent's online consulting expertise keeps your wireless support costs at a minimum and, by resolving issues promptly, maximizes the output of your BlackBerry smartphone users.

BlackBerry Certified Server Support Specialist
Blackberry ConsultingProgent's BlackBerry Certified Server Support Specialist has the knowledge needed to configure and troubleshoot the BlackBerry Enterprise Server in a Microsoft Exchange environment. Progent's BlackBerry specialist can assist you to utilize tools like BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BlackBerry Utilities to perform critical tasks including resolving enterprise activation issues, adding and deleting BlackBerry device users, setting activation passwords, configuring wireless software loading and configuration, deploying and debugging the BlackBerry Smart Card Reader, and setting up database backup and restore mechanisms.

Progent's BlackBerry engineers can also help you to operate management software such as the BlackBerry Administration Service for role-based management, troubleshooting attachment and data flow problems, and utilizing WiFi for enterprise activation. Also, Progent can help you understand the function of IT policies in the BlackBerry Enterprise environment and assist your company to define and implement appropriate security options.

Progent's certified Exchange Server experts can work with Progent's BlackBerry Certified Server Support Specialist to assist you to optimize your current Exchange Server infrastructure for operating smoothly with BlackBerry BES Server or migrate your BlackBerry system to the most recent version of Microsoft Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level knowledge for deploying, administering, monitoring, and maintaining one or several BlackBerry Enterprise Servers in an email environment based on Microsoft Exchange Server. Progent's BlackBerry-certified consultant offers support skills in key areas related to BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, database architecture, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and IT policies. Progent can help you to install and delete BlackBerry device clients on Exchange and Active Directory, configure, monitor, and administer BlackBerry Enterprise Server, manage BlackBerry devices and user accounts, archive and maintain storage groups, configure permissions, install the Mobile Data System and Instant Messaging, implement access control lists, manage Exchange data flow, generate, update, and apply WLAN and Virtual Private Network configurations, implement SNMP traps for alerts, and generate management reports to summarize SNMP data.

Progent's BlackBerry-certified consultant can help you with your BlackBerry technology in a variety of environments that can include Microsoft Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to use tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.

Call or Email Progent for Support from a RIM BlackBerry-Certified Consultant
If you wish to ask Progent about consulting help for BlackBerry wireless technology, phone 1-800-993-9400 or visit Contact Progent.



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