Consulting Support for BlackBerry Solutions
BlackBerry Support ServicesBlackBerry wireless PDAs were at one time among the most successful solutions for maintaining mobile access to messaging, calendars, web-based applications, and other vital business information. Progent can provide Arlington, Texas businesses the expertise of BlackBerry-certified experts who can help businesses to maintain their BlackBerry environments or transition smoothly to a modern mobile solution.

As the complexity of small business networks has expanded, and as the need for world-class security, reliability, and recoverability has grown to be the standard for organizations of any size, effective integration and maintenance of BlackBerry technology has become increasingly difficult. To address areas like security, business continuity, and synchronization of BlackBerry smartphones with a variety of email systems and shared databases, small businesses frequently turn to external consulting firms who specialize in BlackBerry integration and troubleshooting.

Progent can provide the expertise of BlackBerry-certified engineers who can help small businesses to design, administer, and troubleshoot BlackBerry-based solutions economically and efficiently, doing away with the need for an in-house BlackBerry technology expert and lowering the expense and hassle of maintaining wireless workers. Progent's BlackBerry technology engineers have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified network security professionals. This breadth of knowledge, coupled with Progent's efficient online service delivery capabilities, provides small companies a budget-friendly alternative for incorporating BlackBerry technology seamlessly into their IT system.

Progent's experts can help your company with SQL Server 2016 integration support, Microsoft SQL 2014 deployment and Exchange Server setup so that your database and messaging systems work optimally with BlackBerry Enterprise Server. Progent can also help you to upgrade from previous versions of BlackBerry and Microsoft software, configure easy-to-use management utilities to help you monitor and support BlackBerry devices across your business, recommend security policies that make sense for your business, develop custom wireless software, and ensure that your network architecture is appropriately designed to accommodate your BlackBerry clients. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry data is incorporated in your scheduled backup processes so that it can be restored rapidly and thoroughly.

Dallas Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Dallas Metro Area.

Onsite IT Consulting
Progent locations in Dallas Metro Area

City Address Phone Link
Addison 5080 Spectrum Drive, #1000
Addison, TX 75001
(469) 317-9411 Addison Network Support Services
Allen 1333 W McDermott, Suite 150
Allen, TX 75013
(469) 342-0443 Allen Network Support Services
Arlington 500 E Front St, #160
Arlington, TX 76011
(817) 751-7716 Arlington Network Support Services
Dallas 3710 Rawlins St, Suite 1420
Dallas, TX 75219
(214) 446-3777 Dallas Network Support Services
Fort Worth 1617 Park Place Avenue
Fort Worth, TX 76110
(682) 267-0022 Fort Worth Network Support Services
Garland 675 Town Square Blvd, Suite 200 Building 1A
Garland, TX 75040
(469) 649-1400 Garland Network Support Services
Irving 5000 Riverside Dr, Suite 100 Bldg 6
Irving, TX 75202
(469) 565-9652 Irving Network Support Services
Plano 5700 Granite Pkwy, Suite 200
Plano, TX 75024
(469) 929-2939 Plano Network Support Services
Southlake 550 Reserve Street, Suite 190 & 250
Southlake, TX 76092
(817) 756-6968 Southlake Network Support Services


Consulting Support Services for BlackBerry BES Server
BlackBerry BES Server simplifies management and maintenance of BlackBerry devices, offering a single solution for handling critical jobs like smartphone installation, upgrades, and deactivation and also providing a solid infrastructure for security and fault tolerance. BlackBerry Enterprise Server delivers transparent communication between Microsoft Exchange, Novell GroupWise, or Domino messaging servers and BlackBerry smartphones and allows over-the-air synchronization.

BlackBerry BES Server Integration Assistance

BlackBerry BES Server features a variety of security capabilities starting with advanced encryption of messages sent between a BlackBerry wireless handset and BES Server based on AES or Triple Data Encryption Standard. BlackBerry Enterprise Server also permits great flexibility in adjusting levels of protection to meet the specific requirements of your network. Progent's BlackBerry certified consultants can assist you to select advanced security functions and activate them remotely. Samples of these over-the-air configurable security features include:

  • Disable a smartphone
  • Wipe information from a missing device
  • Disable Bluetooth functionality
  • Enable built-in defenses against malware

BlackBerry BES Server also provides versatility in selecting how to keep mobile users from installing or running unsecure or prohibited applications. Progent can help you to select blocking processes such as:

  • List precisely what applications are permitted on the device
  • Prevent third-party software from allocating persistent memory on the device
  • Determine which resources third-party software can access on the BlackBerry device
  • Limit the types of access third-party software running on the BlackBerry smartphone can initialize
  • Prevent all third-party applications from being installed or run on the smartphone

How Progent Can Help Your Business to Manage and Troubleshoot Your BlackBerry Environment
Progent can deliver an experienced engineer who has been awarded accreditations from RIM in all key facets of BlackBerry integration. Progent's BlackBerry consulting skills span areas from troubleshooting synchronization problems to architecting wireless productivity solutions based on BlackBerry Enterprise Server. These BlackBerry certifications and their associated skill sets include:

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Consulting FirmProgent can provide the services of a BlackBerry Certified Solution Designer to help your company to plan, install, validate, repair, and document a mobile wireless environment based on the combination of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's high-level engineering services for BlackBerry include business and network needs analysis, solution design, installation planning and execution, performance tuning, configuration of a high-availability architecture, information backup and disaster recovery consulting, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your functional objectives and to create a wireless solution that meets your IT budget and supports your business strategy. Progent can explain the implications of your organizational policies on the design of a BlackBerry Enterprise Solution, evaluate your current network infrastructure's suitability to accommodate a BlackBerry BES Server, assist your organization to decide which administration model and physical components match your requirements, and evaluate your email and messaging system topology. Progent can also help you understand the performance impact that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on one another so you can make smart decisions concerning alternatives for software editions, processors and storage, network topology, and application set up.

To optimize system protection, Progent's BlackBerry consultant can help you to choose and activate sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and GIAC-premier security engineers to perform network-wide security vulnerability and compliance validation and suggest enhancements to account for your BlackBerry environment.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level skills for deploying, managing, tracking, and troubleshooting one or several BlackBerry BES Servers in an email system powered by Exchange Server. Progent's BlackBerry consultant has support skills in key areas associated with BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, database structure, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can help you to install and remove BlackBerry smartphone clients on Exchange Server and Windows Active Directory, set up, track, and manage BlackBerry BES Server, manage BlackBerry smartphones and user accounts, back up and manage storage groups, apply permissions, install the Mobile Data System (MDS) and Instant Messaging, deploy access control lists, control Microsoft Exchange Server data flow, generate, edit, and assign WLAN and Virtual Private Network configuration sets, implement SNMP traps, and generate management reports based on SNMP results.

Progent's BlackBerry-certified expert can support your BlackBerry solution in a variety of environments that can include Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to use tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.

Call or Email Progent for Assistance from a BlackBerry-Certified Consultant
In order to get in touch with Progent about technical expertise for BlackBerry wireless integration, phone 1-800-993-9400 or refer to Contact Progent.



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    The ProSight Ransomware Preparedness Report is a low-cost service centered on a brief phone interview with a Progent backup/recovery expert. The interview is intended to help evaluate your organization's preparedness either to block ransomware or recover quickly after a ransomware incident. Progent will work with you personally to gather information about your existing antivirus tools and backup/recovery system, and Progent will then deliver a custom Basic Security and Best Practices Report detailing how you can apply best practices to create an efficient AV and backup system that reduces your exposure to ransomware and meets your company's needs.

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    ProSight Data Protection Services provide small and medium-sized organizations a low cost end-to-end service for secure backup/disaster recovery (BDR). Available at a low monthly price, ProSight Data Protection Services automates and monitors your backup processes and enables fast recovery of critical files, apps and VMs that have become lost or damaged due to component failures, software bugs, disasters, human error, or malware attacks like ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images, as well as Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to an on-promises storage device, or mirrored to both. Progent's BDR consultants can deliver world-class support to set up ProSight DPS to to comply with government and industry regulatory standards like HIPAA, FIRPA, and PCI and, whenever necessary, can help you to recover your business-critical data.

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    Progent provided a wireless networking environment that enabled a school to improve productivity and eliminate the recurring costs of a dedicated link. Progent proposed a Proxim Tsunami high-speed wireless bridge. The economical building-to-building Proxim wireless bridge is designed for connecting separate sites as far as 2.5 miles apart and can extend to even greater ranges. This wireless alternative provided better performance and reliability than simply amplifying the 802.11b wireless connection, and because it uses the 5.8Ghz spectrum it provided immunity to outside interference.

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    Progent's Microsoft-certified information technology experts offer Windows Server 2016 migration consulting services to assist businesses of all sizes to design and carry out a smooth upgrade to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid deployment model. Progent can help your company to evaluate the value of Windows Server 2016 for your enterprise and can help you with any aspect of planning, configuring, managing or debugging your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can help your organization to take advantage of the many new high-availability and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time Privileged Access Management, VM load balancing, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain clusters.

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