Consulting Support Services for BlackBerry Technology
BlackBerry Consulting ServicesBlackBerry mobile PDAs were at one time one of the most popular solutions for maintaining anytime-anywhere access to messaging, calendars, web-based programs, and other vital business data. Progent offers Arlington, Texas companies support from BlackBerry-premier consultants who can help companies to maintain their BlackBerry deployments or migrate smoothly to a more popular smartphone solution.

As the complexity of small company IT technology has increased, and as the demand for enterprise-class protection, reliability, and disaster recovery has become the standard for businesses regardless of size, effective integration and maintenance of BlackBerry solutions has grown more challenging. To handle areas like security, disaster recovery, and synchronization of BlackBerry PDAs with diverse email servers and company databases, small businesses often resort to outside consulting professionals who specialize in BlackBerry installation and troubleshooting.

Progent offers the expertise of BlackBerry-premier consultants who can help small businesses to design, manage, and repair BlackBerry solutions economically and effectively, eliminating the necessity for an in-house BlackBerry technology specialist and lowering the cost and hassle of supporting mobile workers. Progent's BlackBerry technology engineers have in-depth backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security professionals. This breadth of knowledge, combined with Progent's proven online service delivery capabilities, provides small businesses a budget-friendly solution for incorporating RIM BlackBerry products seamlessly into their business information network.

Progent's experts can help your company with SQL Server 2016 integration support, Microsoft SQL 2014 deployment and Microsoft Exchange setup so that your database and messaging infrastructure operate efficiently with BlackBerry BES Server. Progent can also help you to migrate from older editions of BlackBerry and Microsoft software, configure streamlined management utilities to help you track and control BlackBerry smartphones throughout your company, recommend security policies that are right for your business, customize wireless software, and make sure that your IT network infrastructure is properly designed to accommodate your BlackBerry clients. Also, Progent's disaster recovery consultants can help ensure that your BlackBerry information is incorporated in your regular backup processes so that it can be restored rapidly and safely.

Dallas Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Dallas Metro Area.

Onsite IT Consulting
Progent locations in Dallas Metro Area

City Address Phone Link
Addison 5080 Spectrum Drive, #1000
Addison, TX 75001
United States
(469) 317-9411 Addison Network Support Services
Allen 1333 W McDermott, Suite 150
Allen, TX 75013
United States
(469) 342-0443 Allen Network Support Services
Arlington 500 E Front St, #160
Arlington, TX 76011
United States
(817) 751-7716 Arlington Network Support Services
Dallas 3710 Rawlins St, Suite 1420
Dallas, TX 75219
United States
(214) 446-3777 Dallas Network Support Services
Fort Worth 1617 Park Place Avenue
Fort Worth, TX 76110
United States
(682) 267-0022 Fort Worth Network Support Services
Garland 675 Town Square Blvd, Suite 200 Building 1A
Garland, TX 75040
United States
(469) 649-1400 Garland Network Support Services
Irving 5000 Riverside Dr, Suite 100 Bldg 6
Irving, TX 75202
United States
(469) 565-9652 Irving Network Support Services
Plano 5700 Granite Pkwy, Suite 200
Plano, TX 75024
United States
(469) 929-2939 Plano Network Support Services
Southlake 550 Reserve Street, Suite 190 & 250
Southlake, TX 76092
United States
(817) 756-6968 Southlake Network Support Services

Consulting Services for BlackBerry Enterprise Server (BES)
Research in Motion's advanced solution for managing big groups of BlackBerry smartphones is the BlackBerry Enterprise Server (BES). This sophisticated software enables Exchange, Domino, or Novell GroupWise users to send and receive messages that stay encrypted in transit to provide maximum security. BES Server also streamlines a wide selection of crucial administrative jobs that span from smartphone setup and updates to mobile security and high availability.

RIM BlackBerry Enterprise Server Troubleshooting Help

Progent's BlackBerry-certified consultants can show you how to use BlackBerry BES Server to do basic jobs such as:

  • Deploy and manage applications
  • Plan device, application, and IT policy updates
  • Update BlackBerry device firmware wirelessly
  • Control client configurations with BES Server's vast library of IT policies

Progent's BlackBerry-certified engineers can also assist you to use BlackBerry BES Server to perform key tasks not available with the entry-level BlackBerry BES Server Express. These tasks include:

  • Configure and support BES Server's high-availability architecture based on virtualization
  • Deploy BlackBerry smartphones remotely
  • Set specialized management roles
  • Monitor and analyze the overall health of your system

How Progent Can Assist You to Maintain and Troubleshoot Your BlackBerry Environment
Progent can provide a seasoned BlackBerry support who has earned certifications from Research in Motion in all major aspects of BlackBerry integration. Progent's BlackBerry support services span areas from troubleshooting synchronization issues to architecting mobile workforce solutions based on BlackBerry Enterprise Server (BES). These RIM BlackBerry credentials and their respective practice areas include:

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Support ServicesProgent can provide the support of a BlackBerry Certified Solution Designer to assist you to design, install, validate, repair, and produce documentation for a wireless solution based on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's world-class engineering support services for BlackBerry include business and network requirements assessment, system design, deployment strategy and execution, performance optimization, design of a high-availability architecture, data backup and business recovery planning, and security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your technical goals and to create a wireless environment that meets your information technology budget and supports your business strategy. Progent can explain the impact of your organizational processes on the configuration of a BlackBerry Enterprise Solution, assess your existing network architecture's ability to support a BlackBerry Enterprise Server, help you to determine which management model and equipment meet your requirements, and evaluate your email and messaging system topology. Progent can also explain the performance implications that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on one another so you can make informed choices about alternatives for software versions, processors and storage, network design, and application set up.

To optimize network security, Progent's BlackBerry-certified expert can assist you to choose and enable sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and CISM-premier security engineers to perform company-wide security vulnerability and compliance testing and recommend enhancements to support your BlackBerry environment.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level skills for installing, administering, tracking, and maintaining one or multiple BlackBerry Enterprise Servers in an email system based on Exchange. Progent's BlackBerry engineer has expertise in important areas associated with BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Outlook, firewalls, proxy servers, DMZ, and IT policies and scheduling. Progent can help you to install and remove BlackBerry device clients on Exchange Server and Microsoft Active Directory, configure, monitor, and manage BlackBerry Enterprise Server, manage BlackBerry devices and client accounts, archive and support storage groups, apply permissions, install the MDS and IM, install push and pull access control lists, control Microsoft Exchange data flow, generate, edit, and apply wireless LAN and VPN configuration sets, set up SNMP traps, and generate management reports based on SNMP data.

Progent's BlackBerry engineer can support your BlackBerry solution in a variety of environments such as Windows 2000, 2003 or 2008 Servers, Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to utilize tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.

Call or Email Progent to Get Help from a RIM BlackBerry-Certified Expert
To get in touch with Progent about consulting expertise for BlackBerry wireless solutions, call 1-800-993-9400 or see Contact Progent.

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    Progentís Microsoft-certified consultants offer companies of all sizes consulting, technical support, and development services for SharePoint Server and SharePoint Online. SharePoint is an enterprise solution that uses web technology for efficiently coordinating people, teams and data. SharePoint provides a common location for your workers or customers to connect to, organize, share and manipulate relevant data, documents, and applications and to interact with other people. SharePoint allows faster and better decisions, more effective access across teams and more economical business practices. Windows SharePoint Services connect employees, clients, workgroups and projects with the knowledge theyíve developed in a manner that makes data easy to locate, retrieve and apply. Progent's certified SharePoint experts can assist your organization to manage your current SharePoint environment or upgrade to the latest version of SharePoint.

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    MS Office Communications Server delivers Instant Messaging and Real Presence as part of an extensible, enterprise-grade package featuring advanced protection, seamless compatibility with popular Microsoft products, an extendable, standards-based development platform, and support for regulatory mandates such as HIPAA, SOX, and Gramm-Leach-Bliley. Your organization can benefit from lower costs and elevated business efficiencies, increased individual productivity, and stronger IP protection with this easy-to-administer, fault-tolerant IM platform. Effective deployments of Office Communications Server require careful planning and thought prior to installation. Progent's Microsoft-certified professionals can provide the skill necessary to deliver all the benefits of Microsoft Office Communications Server throughout your whole corporation.

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    The sophistication and connectivity demands of Microsoft Windows Servers calls for an IT consulting firm with practical experience and broad familiarity with planning and building seamless, end-to-end network technology solutions. The experience of Progent's Microsoft-certified consultants, which averages over 10 years working with Microsoft technology, ensures you success configuring Windows Server 2008 and Windows Server 2003 to align closely with your strategic goals. Progentís IT support can help you with planning, installing, managing, and troubleshooting Windows Server systems that increase the business value of your computer network. Progentís consultants can help you with Microsoft Windows 2008 Server, Microsoft Windows 2003 Server, Microsoft Windows 2000 Server, or Microsoft Windows NT Server as well as Windows 8, Windows 7, Windows XP, Vista and other desktop clients.

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    Progent has over a decade of experience integrating, and supporting the key platforms included with System Center and can help your organization to plan, deploy, manage, and repair your Microsoft System Center ecosystem to maximize the uptime and performance of your applications and infrastructure across a mix of Windows and Linux/Unix OS environments and local and Cloud-connected datacenters. Progent can help your organization to migrate to the current version of System Center from a previous release or from a third-party IT management solution to deliver the advantages of best-in-class provisioning, management automation, security, plus infrastructure and application performance monitoring.

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