Consulting Support for BlackBerry Environments
BlackBerry mobile PDAs were once among the most successful solutions for achieving anytime-anywhere access to messaging, scheduling, web-based programs, and other critical business information. Progent can provide Arlington, Texas companies support from BlackBerry-premier consultants who can help businesses to maintain existing BlackBerry deployments or transition smoothly to a more popular smartphone platform.
As the sophistication of small business IT technology has increased, and as the need for enterprise-class security, reliability, and disaster recovery has grown to be the standard for businesses of all sizes, effective deployment and maintenance of BlackBerry solutions has grown more challenging. To address areas like security, disaster recovery, and synchronization of BlackBerry PDAs with a variety of messaging servers and company databases, small organizations frequently turn to outside support professionals who offer expertise in BlackBerry integration and maintenance.
Progent can provide the expertise of BlackBerry-certified consultants who can help small organizations to plan, administer, and repair BlackBerry solutions affordably and effectively, dispensing with the necessity for an in-house BlackBerry technology specialist and lowering the expense and stress of supporting mobile workers. Progent's BlackBerry technology engineers have in-depth backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISA and GIAC-certified network security professionals. This breadth of experience, coupled with Progent's efficient online support model, provides small companies an affordable alternative for integrating RIM BlackBerry products productively into their information network.
Progent's consultants can assist your company with SQL Server 2019 integration support, SQL Server 2016 management consulting, and Microsoft Exchange Server setup so that your data and email systems operate efficiently with BlackBerry Enterprise Server. Progent can also help you to upgrade from previous versions of BlackBerry and Microsoft technology, set up easy-to-use management utilities to help you monitor and support BlackBerry smartphones throughout your company, recommend security policies that make sense for your company, develop custom mobile applications, and make sure that your network infrastructure is appropriately designed to handle your BlackBerry clients. In addition, Progent's business continuity consultants can help make sure that your BlackBerry data is incorporated in your regular backup processes so that it can be recovered quickly and safely.
Dallas Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Dallas Metro Area.
City | Address | Phone | Link |
Addison | 5080 Spectrum Drive, #1000 Addison, TX 75001 United States |
(469) 317-9411 | Addison Network Support Services |
Allen | 1333 W McDermott, Suite 150 Allen, TX 75013 United States |
(469) 342-0443 | Allen Network Support Services |
Arlington | 500 E Front St, #160 Arlington, TX 76011 United States |
(817) 751-7716 | Arlington Network Support Services |
Dallas | 3710 Rawlins St, Suite 1420 Dallas, TX 75219 United States |
(214) 446-3777 | Dallas Network Support Services |
Fort Worth | 1617 Park Place Avenue Fort Worth, TX 76110 United States |
(682) 267-0022 | Fort Worth Network Support Services |
Garland | 675 Town Square Blvd, Suite 200 Building 1A Garland, TX 75040 United States |
(469) 649-1400 | Garland Network Support Services |
Irving | 5000 Riverside Dr, Suite 100 Bldg 6 Irving, TX 75202 United States |
(469) 565-9652 | Irving Network Support Services |
Plano | 5700 Granite Pkwy, Suite 200 Plano, TX 75024 United States |
(469) 929-2939 | Plano Network Support Services |
Southlake | 550 Reserve Street, Suite 190 & 250 Southlake, TX 76092 United States |
(817) 756-6968 | Southlake Network Support Services |
Consulting and Technical Help for BlackBerry Enterprise Server (BES)
Research in Motion's high-end solution for managing large groups of BlackBerry devices is the BlackBerry Enterprise Server. This powerful software enables Microsoft Exchange, IBM Lotus Domino, or Novell GroupWise clients to transmit and receive emails that are encrypted during wireless transit to provide maximum security. BlackBerry Enterprise Server also simplifies a broad variety of critical administrative tasks ranging from BlackBerry configuration and upgrades to mobile security and fault tolerance.
Progent's BlackBerry-certified consultants can show you how to utilize BlackBerry BES Server to do basic jobs like:
Progent's BlackBerry-certified consultants can also assist you to use BlackBerry BES Server to implement important procedures not supported by the entry-level BlackBerry Enterprise Server Express. These procedures include:
Professional BlackBerry Technical Services Offered Remotely from Progent
Progent's authorized BlackBerry support specialists are available by phone to deliver prompt assistance to businesses in the Arlington region or throughout Texas. Progent's seasoned remote technical support team has helped businesses solve network problems and cut IT service expenses in every state in the country and established a large following of satisfied customers. (Refer to Progent's client testimonials.)
Progent can provide remote assistance for a wide array of issues related to RIM BlackBerry products such as wireless synchronization, configuration with Microsoft Exchange, managing BlackBerry BES Server, and improving wireless security. Major RIM BlackBerry credentials awarded to Progent's support experts include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help your company to perform common support operations including configuring BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, establishing account configurations, setting up e-mail filters and auto-signature, editing user accounts, update BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to run with your corporate messaging software. Progent's certified experts can also help you to resolve a wide range of issues concerning synchronization, device recognition, email consistency, web access, mobile connectivity, IM, desktop software configuration, and BlackBerry Desktop Redirector.
As a leader in delivering nationwide remote support for small business networks, Progent can provide fast and affordable access to a BlackBerry Certified Support Specialist. Progent's remote technical support expertise keeps your mobile support expenses at a minimum and, by solving problems promptly, optimizes the output of your BlackBerry smartphone clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills needed to configure and troubleshoot the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry specialist can help you to utilize resources like BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BESMon to run critical tasks including resolving enterprise activation issues, adding and deleting BlackBerry smartphone clients, setting activation passwords, implementing wireless program loading and setup, implementing and debugging the BlackBerry Smart Card Reader, and configuring backup and recovery processes.
Progent's BlackBerry-certified consultants can also assist you to operate administration tools like the BlackBerry Administration Service for role-based management, resolving attachment and data flow problems, and utilizing wireless LANs for activation. Also, Progent can explain the role of IT policies in the BlackBerry Enterprise environment and help your company to define and implement appropriate security options.
Progent's certified Exchange Server engineers can work with Progent's BlackBerry Certified Server Support Specialist to assist you to optimize your existing Microsoft Exchange Server architecture for operating smoothly with BlackBerry Enterprise Server or move your BlackBerry solution to the most recent version of Microsoft Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level knowledge for deploying, managing, tracking, and troubleshooting one or multiple BlackBerry BES Servers in a messaging system based on Microsoft Exchange. Progent's BlackBerry-certified consultant offers support skills in key areas associated with BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, DMZ, and network policies. Progent can assist you to add and remove BlackBerry device users on Microsoft Exchange Server and Active Directory, configure, track, and manage BlackBerry BES Server, manage BlackBerry smartphones and user accounts, back up and manage storage groups, configure permissions, install the MDS and IM, implement push and pull access control lists, manage Microsoft Exchange data flow, generate, update, and apply WLAN and Virtual Private Network configurations, set up SNMP traps for alerts, and generate management reports based on SNMP results.
Progent's BlackBerry engineer can help you with your BlackBerry solution in a variety of settings that can include Microsoft Windows 2K, 2003 or 2008 platforms, Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to utilize utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.
Contact Progent for Help from a BlackBerry-Certified Consultant
In order to ask Progent about technical help for BlackBerry wireless integration, call