For companies of any size in Arlington Texas, Progent offers easy, fast, and affordable access to Cisco CCIE-Certified engineers. CCIEs are world-class networking professionals who achieve this prestigious recognition by completing strenuous examinations by Cisco. CCIE-certified consultants can tackle the most complicated issues surrounding network integration, troubleshooting, and configuration. Progentís CCIEs operate closely with Cisco's internal staff in analyzing problems with IOS or Cisco NX-OS utilities and developing workarounds or receiving software patches to fix problems. A Cisco certified CCIE knows how to detect the cause of computer network difficulties whether from network appliances or applications.

Progent offers fast and affordable online contact with a CCIE specialist so that you has the opportunity to obtain timely help for complicated network problems that are impacting business productivity but are outside the experience of your local network maintenance organization. Progent's Cisco CCIE-Premier support professionals can access your network via state-of-the-art remote connectivity utilities in order to provide rapid and low-cost analysis and resolution of critical network issues.

Progent's CCIE Support Services
The vast majority of CCIEs are employed by large corporations or nationwide ISPs, and consequently their help is not readily available to smaller organizations. Progent is one of the rare service organizations to make CCIEs available to assist small and medium sized companies. In addition, Progent can provide quick contact with a CCIE by phone so you can receive timely support for complex network issues that are reducing business efficiency. To learn how to contact a Progent CCIE for timely assistance with your network, visit online network help.

Dallas Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Dallas Metro Area.

Onsite IT Consulting
Progent locations in Dallas Metro Area

City Address Phone Link
Addison 5080 Spectrum Drive, #1000
Addison, TX 75001
United States
(469) 317-9411 Addison Network Support Services
Allen 1333 W McDermott, Suite 150
Allen, TX 75013
United States
(469) 342-0443 Allen Network Support Services
Arlington 500 E Front St, #160
Arlington, TX 76011
United States
(817) 751-7716 Arlington Network Support Services
Dallas 3710 Rawlins St, Suite 1420
Dallas, TX 75219
United States
(214) 446-3777 Dallas Network Support Services
Fort Worth 1617 Park Place Avenue
Fort Worth, TX 76110
United States
(682) 267-0022 Fort Worth Network Support Services
Garland 675 Town Square Blvd, Suite 200 Building 1A
Garland, TX 75040
United States
(469) 649-1400 Garland Network Support Services
Irving 5000 Riverside Dr, Suite 100 Bldg 6
Irving, TX 75202
United States
(469) 565-9652 Irving Network Support Services
Plano 5700 Granite Pkwy, Suite 200
Plano, TX 75024
United States
(469) 929-2939 Plano Network Support Services
Southlake 550 Reserve Street, Suite 190 & 250
Southlake, TX 76092
United States
(817) 756-6968 Southlake Network Support Services


Progent maintains one of the largest teams of Cisco-premier CCIE experts of any independent support company in the U.S. Consequently, Progent can provide unbeatable expertise in delivering network infrastructure solutions focused on Cisco products. Because Progent is also a Microsoft Partner and offers professional application help for a broad array of popular applications, Progent can deliver comprehensive information technology solutions that maximize the strategic value of your network.

CCIEs represent an excellent value since their depth of experience allows them to resolve the most complex problems quickly. In typical cases, less seasoned consultants can spend hours or even days wrestling with a task that a certified CCIE can solve in a few minutes. The majority of Progent CCIEs are not only experienced with Cisco products, but also have a variety of recognized industry certifications such as Microsoft MCSE, and an important security credential such as CISSP or CISM. This permits Progent to offer end-to-end solutions that incorporate a broad array of technologies without incurring extra expenses and interruptions managing too many specialists.

Software Update Management for Cisco Network Infrastructure Devices
Software update management is a critical and complicated process. Timely and correctly managed updating optimizes security, compliance, uptime, and capability. Haphazard software update management can cause security gaps, compatibility issues, slow or erratic responsiveness, needless downtime, or loss of key features. Patching involves more than periodic updates of operating systems and apps for servers and user machines. Firmware updates can be as vital for infrastructure appliances like switches, firewalls, and Wi-Fi access points.

Patch Management Services for Network Infrastructure Appliances

Progent can provide patch management expertise for infrastructure devices from Cisco and other major suppliers

Progent has provided advanced help for Cisco networking appliances for over twenty years and Progent's managed services for software and firmware patch management offer organizations of any size a versatile and cost-effective solution for assessing, validating, scheduling, applying, and tracking updates to your dynamic information network. To find out about Progent's service programs for software update management, go to Progent's software update management service plans.

In order to learn more information about Progent's online and on-premises support for Cisco network infrastructure, choose a topic:

Other Support Expertise Offered by Progent
In addition to Cisco infrastructure, Progent's consulting professionals can provide expertise for a variety of major areas of IT systems, enabling Progent to provide end-to-end IT solutions for companies of any size. A sampling vital fields where Progent's IT consultants can deliver high-level support include: By offering a convenient full-service source for IT generalists and specialists, Progent can deliver timely, affordable, and comprehensive information technology solutions that match the unique needs of companies in Arlington Texas.



An index of content::


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    NetApp MetroCluster is a high-availability and disaster recovery software suite that uses failover storage clustering with replication to provide rapid, zero data loss disaster recovery (DR) between datacenters that are as far as 185 miles away from one another. Progent's roster of seasoned IT consultants can help you to plan, deploy, manage, upgrade, test and troubleshoot a disaster recovery system built around NetApp MetroCluster. Progent can assist you to select an architecture for your MetroCluster deployment that aligns with your functional needs and budget. Progent can ensure you follow best practices for installing your MetroCluster solution by delivering help with tasks like assigning shelf IDs, arranging aggregate and plexes layout, provisioning NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, provisioning Cisco and Brocade switches, implementing a tiebreaker mechanism, setting up a configuration replication network, and verifying your disaster recovery system to show compliance with information assurance standards and government mandates.

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    Microsoft SQL Server 2016 introduces major enhancements in speed, capacity, security, availability, mobile computing integration, plus built-in BI. New features include PolyBase for processing SQL and NoSQ files simultaneously for data warehousing, Hadoop support, Row-level Security, Mobile Report Publisher, and centralized control over local and cloud operations and services. Progent's Microsoft-certified consulting team can deliver remote and on-premises support to assist businesses of any size to deploy, administer or debug any edition of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with all key Microsoft platforms including Windows Server and Hyper-V, Exchange Server 2016, SharePoint, Microsoft Dynamics CRM, Skype for Business, and System Center Operations Manager (SCOM).

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    ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and inexpensive for smaller businesses to diagram, monitor, reconfigure and debug their connectivity appliances like routers and switches, firewalls, and wireless controllers plus servers, printers, endpoints and other devices. Incorporating state-of-the-art RMM technology, ProSight WAN Watch makes sure that infrastructure topology maps are always updated, copies and manages the configuration information of almost all devices on your network, monitors performance, and generates notices when issues are discovered. By automating complex management processes, WAN Watch can knock hours off ordinary chores like making network diagrams, expanding your network, locating appliances that require critical updates, or identifying the cause of performance bottlenecks.

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  • Network Engineers Part Time Job
    Cisco CCDA Employment

    Progent is seeking a range of on-staff employees such as motivated Microsoft Certified Systems Engineers; connectivity experts with Cisco CCDP or CCIE credentials; and consultants for fault-tolerant network architecture with experience in mobile access, wireless integration, non-stop systems, business continuity planning, data preservation, and virtual servers. Progent is also looking for desktop support technicians, off-site troubleshooting professionals, and CISSP or CISM certified security professionals. Progent is also seeking experienced managers and administrators who can perform efficiently in Progent's high-growth, virtual office environment. Progent contracts freelance consultants with proven knowledge and field background in important information technology topics outside Progent's primary service concentration. Our Experts Group hires contractors who can provide advice and development support for mission-critical solutions that include Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management; possess in-depth expertise with popular platforms such as Linux derivatives, Macintosh, or Solaris, or can provide expert help in areas such as telecom, web development, Electronic Data Interchange, web commerce, or database management. Freelance consultants certified by Progent coordinate with Progent's in-house consultants to deliver end-to-end IT services for small and midsize company networks.

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  • Active Directory Audit Engineer
    Remote Network Monitoring Consulting

    Progent's ProSight Network Audits are a quick and low-cost alternative for small and mid-size organizations to get an objective assessment of the overall health of their information system. Based on a selection of the top remote monitoring and management (RMM) tools available, and supervised by Progent's certified team of IT experts, ProSight Network Audits show you how well the deployment of your core network assets conform to leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and provide instant ROI such as a cleaner and more secure AD implementation. Both versions also offer the long-term benefits of cutting-edge remote network monitoring and management (RMM) technology. These advantages can include easier management, better compliance with information security standards, more efficient utilization of network assets, faster problem resolution, more dependable backup and restore, and increased uptime.

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  • Independent ERP Contractor Telecommute Job
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    Our Experts Team provides support in important fields that include Macintosh networking and programs; Consulting for Linux, UNIX, and Sun environments; MRP, Enterprise Resource Planning, or CRM consulting; Line-of-business and specialized program help; CIO, management information analyst, and project logistics outsourcing; Custom applications development and deployment; Web, electronic business, Electronic Data Interchange, and client information portal development and deployment; SQL management and performance help; Management information consulting; and Telecom systems support.

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  • Specialists Data Center
    Consultancy High-Availability Data Centers

    Progent's Data Center professionals can help you identify fault-tolerant data centers that meet the specific requirements of your business. High availability collocation sites are especially appealing to small businesses because of their affordability and simplified logistics in comparison to taking a do-it-yourself approach. Trying to create an in-house data center that offers even a minimum degree of fault tolerance is too expensive for most small companies. Progent is ready to show you how to reap all the benefits of high availability data centers and 24x7 colo sites by providing a full array of consulting and maintenance services.

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  • Catalyst Wi-Fi 6 AP Placement Integration Support
    Cisco DNA Center Consulting

    Progent's Cisco Catalyst 802.11ax WAP experts offer affordable remote and on-premises support for Catalyst Wi-Fi 6 wireless access points (WAPs).

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  • SQL 2008 Reporting Services Consult Microsoft SQL Server 2008 Online Support Services
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    Progentís computer outsourcing services for small companies include planning Server 2003, Microsoft .NET Server, and BackOffice environments, managing migrations XP, Windows 2003 Server, Active Directory, and Microsoft Exchange Server 2003, Help Desk Call Center, online and in-person repair, fixing chronic integration problems, and producing a comprehensive security plan. Progent can help you enhance network availability and performance with non-stop technologies, redundant network architecture, and proactive network monitoring. Progent also provides project management help for large-scale migrations and can help with requirements definition, product inventory, BOM production, sourcing selection, purchasing coordination, and complete documentation. Progentís IT outsourcing service also features training for office productivity products such as Microsoft Office.

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  • Telecommute Job Microsoft Certified
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    Progent is seeking to hire fulltime, solutions-oriented Microsoft accredited engineers with Microsoft Certified Systems Engineer certification; Cisco accredited system engineers who have Cisco CCNP or CCIE credentials; security consultants with CISSP or CISM or comparable security certification; and advanced system design consultants with experience in mobile solutions, wireless connectivity, fault tolerance, business continuity, information protection, and VMware. Progent also is looking for professionals to work on Progent's staff of helpdesk support specialists and remote troubleshooting professionals. In addition, Progent is seeking experienced administrators able to operate productively in Progent's fast-paced, virtual office culture.

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  • Consulting Team Enterprise Services Project Methodology
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    When performing consulting projects for corporate customers, Progent follows a structured methodology based on specified milestones in order to meet financial, timing and technical goals while minimizing business disruption. Progent's Enterprise Services Methodology follows accepted project management standards based on the leading practices defined by the Microsoft MSF methodology which specifies requirements definition, design recommendations, pilots, design tuning, and professional deployment. All phases are documented to provide a comprehensive description of IT services performed and to help in ongoing system maintenance.

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  • Windows and UNIX Professional
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    If your business has a UNIX, Linux, or Solaris environment or a multi-OS network, Progent's CISM, CISSP and ISSAP-premier consultants can help your whole enterprise in a broad array of security areas such as security management procedures, security design and models, access management systems and methodology, applications development security, operations security, physical security, communications, network and web security, and workplace recovery planning. CISM and CISSP stipulate the fundamental skills and international standards of performance that information security professionals are expected to master. These accreditations offer IT management the confidence that consultants who have achieved their CISM, CISSP or ISSAP certification have demonstrated the experience and theory to offer effective security support and consulting services.

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    Progent can provide a variety of economical remote and onsite support services to help you to configure, manage, and troubleshoot workstations and handhelds based on Microsoft Windows, macOS/OS X, iOS, Google Android, or Linux.

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