Expanding your remote workforce can have a significant effect on IT architecture, cybersecurity, and corporate processes. Progent has 20 years of background assisting small and mid-size businesses to plan, deploy, administer, optimize, and debug IT environments that support work-from-home employees. Progent can help your Arlington organization to pick the right tools and follow best practices in building and maintaining a safe virtual solution for telecommuters that promotes collaboration and returns maximum value. Progent can provide services ranging from on demand expertise for helping you over challenging IT bottlenecks to comprehensive project management to help you successfully complete business-critical tasks.

Progent can assist Arlington, Texas companies to succeed with any aspect of creating a high-performing work-from-home environment by providing infrastructure configuration services, VoIP PBX expertise, video conferencing support, collaboration platform selection and deployment, cloud connectivity, Call Desk augmentation, endpoint security, data protection solutions, and centralized management.

Network Infrastructure for Teleworkers
Setting up the network infrastructure needed to support a remote work environment can be especially complex if you must accommodate a mix of worker-owned equipment such as desktop computers and notebooks, routers, and Wi-Fi APs from different manufacturers and with a mix of operating systems and firmware releases. Progent's background providing remote help for both outdated as well as modern technologies in remote office venues allows you to make efficient use of your available network infrastructure and provides you with fast access to expertise for implement essential upgrades. Support services available from Progent to help your company to implement a productive telecommuting ecosystem include:

  • VPN technology allows you to establish a safe tunnel for authorized remote workers to use IT resources situated at your corporate data center or in the cloud. Progent's consultants can help your company to configure and maintain VPN access between your at-home workforce and your various network resources by providing remote VPN integration support. For organizations using Cisco's ASA firewalls, Progent's Cisco ASA consultants can assist your telecommuters to utilize Cisco's AnyConnect client software for safe VPN tunneling for a broad selection of devices such as Windows, Mac, iOS, Linux, and Android.
  • Virtual Desktop Infrastructure products allow a telecommuter to see and use a data center PC's desktop. This gives network managers significant control over the computing ecosystem of at-home employees and ensures remote users a consistent and more productive experience. Progent's VDI consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI consulting.
  • Routers attach home computer networks to the Internet and typically support VPN tunnels, home Wi-Fi networks, and firewall services. Progent can provide top-tier remote support for setting up home routers from a variety of manufacturers. See router integration support from Cisco-certified experts.
  • Home Wi-Fi networks, typically supporting an entire household and guests, are frequently utilized by telecommuters to connect to their router for work. This can cause throughput and cybersecurity issues. Progent can help businesses to mitigate these problems by providing expertise that include Cisco Aironet configuration expertise, Cisco Meraki wireless installation consulting, and Ubiquiti wireless AP setup assistance.
  • Internet access solutions affect the speed and availability of connections between at-home workers and the company data center. Vital applications may demand backup Internet access in case the normal connection fails. Progent offers guidance for selecting service providers, selecting sensible service packages, and setting up fault-tolerant Internet connections. Refer to Internet access solutions.

Contact Progent for Remote Workforce Expertise
To contact Progent about building and maintaining an efficient telecommuter environment for your Arlington, Texas company, phone 1-800-993-9400 or visit Contact Progent.