Enlarging your telecommuter workforce can have a major effect on IT architecture, security, and corporate culture. Progent has two decades of experience assisting businesses of all sizes to plan, configure, administer, tune, and troubleshoot IT networks that support work-from-home employees. Progent can help your Arlington organization to select the right technologies and follow leading practices in creating and operating a secure virtual ecosystem for telecommuters that promotes collaboration and delivers top business value. Progent can provide services ranging from on demand guidance for getting you past occasional technical bottlenecks to full project management or co-management to help you carry out mission-critical tasks.

Progent can assist Arlington, Texas organizations to with any aspect of creating a high-performing work-from-home environment by providing infrastructure design and configuration services, VoIP PBX expertise, video conferencing support, collaboration platform selection and deployment, public cloud connectivity, Help Desk augmentation, cybersecurity, data protection solutions, and streamlined management.

Infrastructure for a Remote Workforce
Configuring the network infrastructure required for a remote work environment can be especially complicated if you have to accommodate a combination of personal equipment like desktop computers and laptops, routers, and Wi-Fi appliances from different manufacturers and with a variety of OS software and firmware releases. Progent's background providing online help for both legacy and current technologies in virtual office solutions enables you to make efficient use of your existing infrastructure and provides you with fast access to expertise for implement necessary updates. Support services offered by Progent to help your company to create a productive telecommuting ecosystem include:

  • VPN connectivity makes it possible to create a secure tunnel for authorized at-home employees to use IT resources situated at your company data center or in the cloud. Progent's consultants can assist your company to configure and manage VPN access between your teleworkers and your various network resources by providing online VPN configuration consulting. For organizations with Cisco's ASA security appliances, Progent's Cisco-certified ASA Firewall experts can help your at-home workers to set up Cisco's popular AnyConnect client software to provide safe VPN tunneling for a wide range of devices such as Windows, macOS, iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure (VDI) platforms allow a telecommuter to view and use a data center PC's desktop. This technology provides network managers substantial control over the computing environment of telecommuters and offers them a consistent and more productive experience. Progent's virtual desktop consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops expertise.
  • Routers attach home computer networks to the Internet and typically support VPN connections, home Wi-Fi connectivity, and firewall services. Progent offers expert online support for configuring routers from a variety of vendors. See router integration services from Cisco-certified experts.
  • Home Wi-Fi networks, often supporting families and visitors, are commonly used by at-home employees to connect to their router for work. This can create performance and security problems. Progent can help you to mitigate these issues by delivering expertise that include Aironet integration consulting, Cisco Meraki wireless deployment consulting, and Ubiquiti Unifi WiFi access point setup assistance.
  • Internet connectivity solutions affect the speed and reliability of connections between telecommuters and the corporate data center. Mission-critical processes may demand redundant Internet connections in the event the normal connection breaks. Progent can provide guidance for selecting service providers, selecting sensible service bundles, and integrating fault-tolerant Internet access. See Internet access solutions.

Contact Progent for Remote Workforce Expertise
To contact Progent about building and managing a productive work-from-home environment for your Arlington, Texas company, phone 1-800-993-9400 or visit Contact Progent.



An index of content::

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    Progent's Microsoft-certified consultants provide technical help and IT consulting services for Microsoft Exchange Server 2003, Windows Server 2003, and for the complete line of Microsoft server platforms. Progent's upgrade, integration, management, and troubleshooting services for Exchange Server include planning, deployment, documentation, local and off-site troubleshooting, Help Desk Call Center support, expert security evaluation, and full-service IT outsourcing.

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    Progent's Linux consulting services offer small businesses and developers support for administering and supporting Linux computers that coexist with Microsoft-powered networks. Progent offers your business access to Linux experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISA credentials. This broad range of expertise offers you a convenient single source to help you build and manage a secure and robust cross-platform connectivity and communications environment that allows Linux and Microsoft interoperability by combining MS Windows with leading Linux platforms such as RedHat Linux, SUSE, CentOS, Ubuntu Linux, PCLOS, fedora Linux, Gentoo Linux, Mandrake/Mandriva, Debian-GNU, and Slackware Linux.

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    VMware VCDX Engineers

    VMware's popular Site Recovery Manager is a component of VMware vCenter that allows you to specify, automate and test a repeatable process for recovering applications and services quickly following a breakdown. SRM provides centrally controlled and automated recovery, application mobility, plus transparent site migration, failback and site re-protect. Site Recovery Manager also allows transparent testing for site recovery, updates and patches and can produce reports to verify full service recovery, validate SLAs and demonstrate disaster recovery compliance. Progent can provide the skills of a VCDX certified VMware Site Recovery Manager consulting expert to help you to design, configure, test and administer a DR solution powered by VMware Site Recovery Manager.

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    Wi-Fi Site Survey Technology Consulting

    Progentís Wireless Site Survey makes it easy to plan and implement a Wi-Fi wireless network optimized for your facilities, providing you a wireless solution that delivers the reception, speed, capacity, QoS, security, and hand-off ability your business needs. Progent's Wireless Site Survey services are offered either as an economical online service or as a more detailed onsite service.

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    Technology Consulting Internet Security and Acceleration Server 2006

    Application Publishing with ISA Server 2006 allows more protection of intranet resources while enabling enhanced productivity by making these applications accessible to authorized remote users. ISA Server helps protect corporate applications, services, and information across all network layers with application-layer filtering and comprehensive publishing tools. Progent's Microsoft-expert ISA Server 2006 experts can show you how to plan, deploy, configure, and maintain ISA Server 2006 on your system so your company achieves a smart and affordable balance of security, convenience, and performance.

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    Amazon Web Services enterprise hybrid cloud solutions Integration

    Progent offers cost-effective remote consulting to assist businesses of any size to access Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3 for expandable high-performance storage, and Glacier for value-priced archival storage. Progent can help your IT team with every phase of Amazon AWS integration including needs analysis, preparedness evaluation, system design and review, testing, configuration, centralized administration, performance tuning, software license management, backup/restore solutions, and security strategies. Progent can provide advanced expertise with firewall configuration and VPN access and can show you how to deploy cloud-centric or hybrid cloud ecosystems that efficiently incorporate Amazon AWS cloud services. Progent can provide as-needed expertise to assist you to overcome technical roadblocks or Progent can provide project management outsourcing services to help you move to the Amazon AWS platform on time and on budget.

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    IT asset management Consulting

    ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to create, maintain, find and protect information related to your network infrastructure, procedures, business apps, and services. You can instantly locate passwords or serial numbers and be alerted about impending expirations of SSL certificates or domains. By cleaning up and organizing your network documentation, you can save as much as 50% of time thrown away looking for vital information about your IT network. ProSight IT Asset Management includes a common repository for holding and sharing all documents related to managing your business network like standard operating procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and associating IT data. Whether youíre planning improvements, doing maintenance, or responding to a crisis, ProSight IT Asset Management delivers the information you require as soon as you need it.

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    Remote PC and Smartphone Online Support Services

    Progent's remote connectivity and smartphone synchronization experts can assist you to design and configure secure access solutions for off-site desktops, notebooks, and wireless handhelds so they integrate tightly with your information network, enabling your business to optimize the efficiency of your remote workers.

  • Windows 2008 R2 Network Consulting Windows 2008 R2 Onsite Technical Support
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    Open Now Microsoft Experts UNIX, Windows Professional

    Progent's UNIX platform consulting services provide small businesses and developers assistance with administering and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-based networks. Progent can give your organization access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This broad range of expertise offers you a convenient single consulting firm to show you how to create and maintain a protected and robust cross-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by integrating Windows with major variants of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.

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