Enlarging your at-home workforce can have a significant impact on IT infrastructure, security/compliance, and company culture. Progent has 20 years of experience helping SMBs to plan, configure, manage, optimize, and troubleshoot IT environments that support at-home workers. Progent can assist your Arlington company to select the appropriate tools and follow best practices in building and operating a safe virtual solution for teleworkers that promotes collaboration and delivers top business value. Progent can provide services ranging from on demand guidance for helping you past challenging IT roadblocks to comprehensive project management or co-management to help you carry out business-critical initiatives.

Progent can help Arlington, Texas companies to succeed with any aspect of building a high-functioning work-at-home ecosystem by delivering infrastructure configuration services, IP voice expertise, video conferencing integration, collaboration platform customization and training, public cloud connectivity, helpdesk services, cybersecurity, data protection solutions, and streamlined management.

Network Infrastructure for an At-Home Workforce
Configuring the network infrastructure needed for a remote workforce can be particularly complicated if you must accommodate a mix of personal hardware such as desktop computers and laptops, Internet routers, and Wi-Fi APs from an assortment of vendors and with a variety of operating systems and firmware releases. Progent's experience delivering online help for both legacy as well as current IT products in virtual office solutions enables you to make cost-effective use of your available infrastructure and provides you with fast access to top-tire consultants for implement essential upgrades. Services available from Progent to help your company to implement a high-functioning work-at-home ecosystem include:

  • VPN connectivity makes it possible to establish a secure connection for authorized at-home workers to access IT resources located at your corporate data center or in a public cloud. Progent's consultants can assist your company to configure and maintain VPN access between your at-home workforce and your key network resources by providing remote VPN configuration consulting. For businesses using Cisco's ASA security appliances, Progent's Cisco ASA Firewall consultants can assist your remote workers to set up Cisco's popular AnyConnect software for safe VPN connections for a broad range of endpoint devices such as Microsoft Windows, Mac, Apple iOS, Linux, and Android.
  • Virtual Desktop Infrastructure platforms allow a teleworker to see and interact with a remote PC's desktop. This provides IT managers substantial control over the digital environment of at-home employees and offers them a familiar work experience. Progent's VDI consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI expertise.
  • Routers connect at-home networks to the Internet and typically support VPN connections, home Wi-Fi connectivity, and firewalls. Progent offers top-tier online support for deploying home routers from a variety of manufacturers. See router integration support from Cisco-certified consultants.
  • Home Wi-Fi networks, typically shared by families and guests, are frequently used by at-home employees to connect to their Internet router for work. This can create throughput as well as security problems. Progent can assist you to resolve these problems by delivering expertise that include Aironet integration consulting, Cisco-certified Meraki wireless deployment expertise, and Ubiquiti WiFi access point setup assistance.
  • Internet access solutions impact the performance and availability of connections between at-home workers and the corporate network. Vital processes may demand backup Internet access in case the primary connection breaks. Progent offers expertise for selecting ISPs, selecting sensible service bundles, and setting up redundant Internet connections. See Internet connectivity solutions.

Contact Progent for Telecommuter Support Services
To get in touch with Progent about creating and managing a productive work-from-home environment for your Arlington, Texas company, call 1-800-993-9400 or visit Contact Progent.