Arlington Offsite Workforce Configuration Support Partner
Solution Infrastructure Configuration Consultants
Enlarging your telecommuter workforce can have a major effect on IT architecture, security, and corporate culture. Progent has two decades of experience assisting businesses of all sizes to plan, configure, administer, tune, and troubleshoot IT networks that support work-from-home employees. Progent can help your Arlington organization to select the right technologies and follow leading practices in creating and operating a secure virtual ecosystem for telecommuters that promotes collaboration and delivers top business value. Progent can provide services ranging from on demand guidance for getting you past occasional technical bottlenecks to full project management or co-management to help you carry out mission-critical tasks.
Progent can assist Arlington, Texas organizations to with any aspect of creating a high-performing work-from-home environment by providing infrastructure design and configuration services, VoIP PBX expertise, video conferencing support, collaboration platform selection and deployment, public cloud connectivity, Help Desk augmentation, cybersecurity, data protection solutions, and streamlined management.
Infrastructure for a Remote Workforce
Configuring the network infrastructure required for a remote work environment can be especially complicated if you have to accommodate a combination of personal equipment like desktop computers and laptops, routers, and Wi-Fi appliances from different manufacturers and with a variety of OS software and firmware releases. Progent's background providing online help for both legacy and current technologies in virtual office solutions enables you to make efficient use of your existing infrastructure and provides you with fast access to expertise for implement necessary updates. Support services offered by Progent to help your company to create a productive telecommuting ecosystem include:
- VPN connectivity makes it possible to create a secure tunnel for authorized at-home employees to use IT resources situated at your company data center or in the cloud. Progent's consultants can assist your company to configure and manage VPN access between your teleworkers and your various network resources by providing online VPN configuration consulting. For organizations with Cisco's ASA security appliances, Progent's Cisco-certified ASA Firewall experts can help your at-home workers to set up Cisco's popular AnyConnect client software to provide safe VPN tunneling for a wide range of devices such as Windows, macOS, iOS, Linux, and Google Android.
- Virtual Desktop Infrastructure (VDI) platforms allow a telecommuter to view and use a data center PC's desktop. This technology provides network managers substantial control over the computing environment of telecommuters and offers them a consistent and more productive experience. Progent's virtual desktop consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops expertise.
- Routers attach home computer networks to the Internet and typically support VPN connections, home Wi-Fi connectivity, and firewall services. Progent offers expert online support for configuring routers from a variety of vendors. See router integration services from Cisco-certified experts.
- Home Wi-Fi networks, often supporting families and visitors, are commonly used by at-home employees to connect to their router for work. This can create performance and security problems. Progent can help you to mitigate these issues by delivering expertise that include Aironet integration consulting, Cisco Meraki wireless deployment consulting, and Ubiquiti Unifi WiFi access point setup assistance.
- Internet connectivity solutions affect the speed and reliability of connections between telecommuters and the corporate data center. Mission-critical processes may demand redundant Internet connections in the event the normal connection breaks. Progent can provide guidance for selecting service providers, selecting sensible service bundles, and integrating fault-tolerant Internet access. See Internet access solutions.
Contact Progent for Remote Workforce Expertise
To contact Progent about building and managing a productive work-from-home environment for your Arlington, Texas company, phone
An index of content::
SQL Server Remote Troubleshooting
IT Services Microsoft SQL Server 2005
Progent’s Microsoft certified consultants can offer small and medium size businesses advanced Microsoft SQL Server support. Microsoft SQL Server is a complete, web-ready database and data analysis package that opens the door to the speedy development of advanced business applications that can give your company a competitive advantage. SQL Server provides core support for XML and can query across the Internet and outside the firewall. In addition to offering expertise, maintenance and problem solving services, Progent’s SQL experts can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the productivity of your IT system. Progent can also help you migrate from earlier editions of Microsoft SQL Server to SQL Server 2005.
CRISC Certified Network Engineer
Risk Response Technical Support
Progent's disaster recovery planning and business continuity professionals can help you create a disaster recovery strategy to prepare for an IT system catastrophe. Progent can show you how to develop a comprehensive disaster recovery plan that incorporates scheduled disaster recovery evaluations and drills. Progent's Microsoft and Cisco-certified professionals can also help you build an affordable, fault-tolerant system solution that addresses availability issues covering a broad range of infrastructure technologies and processes.
Exchange 2003 Server Upgrade Setup and Support
Top Rated Exchange Server 2003 Upgrade Engineer
Progent's Microsoft Premier professionals offer world-class consulting for corporate-wide deployments of Microsoft Exchange Server. Progent's consultants can show you how to prepare for multi-site Exchange Server 2007 installations or updates and can provide onsite technicians to help enterprises with installations of Microsoft Exchange in the or any area covered by Progent's engineers.
Consulting Cisco Firepower
Cisco Firepower Consultant
Cisco's Firepower Next Generation Firewalls provide a significant performance improvement over Cisco's popular ASA 5500-X security appliances and offer unified management of advanced cybersecurity capabilities such as application visibility and control, next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection (AMP), URL filtering, and sandboxing. Progent's Cisco CCIE-certified firewall experts can assist you to design and carry out an efficient upgrade to Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and show you how to enhance Firepower appliances with Cisco's security services to build and centrally control network environments that span local offices, data centers, private clouds and public clouds.
Cisco ASA firewall VPN Remote Support Services
Consulting ASA Firewall with Firepower
Progent’s experienced Cisco IT security consultants provide expert PIX and ASA Firewall consulting support covering architecture, configuration, and support of Cisco firewall and Cisco security technology. The PIX and ASA Security Appliance Series of Cisco firewalls delivers strong user and software policy enforcement, sophisticated attack defense, and safe connectivity services. Ranging from economical, easy-to-install desktop devices for small and home businesses to modular enterprise-grade products, Cisco PIX Firewall and ASA Firewalls offer advanced protection, high throughput, and excellent availability for IT systems of any size. PIX and ASA Firewalls are based on a proven, specially designed platform, eliminating common OS-specific security gaps.
24-Hour Supplemental Helpdesk Integration
Extended Help Desk Troubleshooting
Progent’s Co-managed Help Desk service makes it possible for your business to share the load for Help Desk services transparently between your IT team and Progent's nationwide pool of seasoned technical support technicians and subject matter experts. Progent’s Help Desk Co-management service is an advanced service desk solution based on the top shared professional services automation (PSA) tool for managing end-user service requests, ticketing, ownership, status tracking, and metrics.
Juniper Junos Security Contractor
Intrusion Detection Juniper Junos Management
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Server Management Online Consulting
Server Management Services
With virtual server technology, companies can operate many virtual machines on a single physical server. Virtual server technology enables businesses to gain all the advantages of server segmentation, but without the costs associated with purchasing additional server hardware. Virtual servers are the critical technology for building private clouds, which offer important benefits such as lowering the costs of capital equipment, facilities, and administration while enhancing data security, network reliability, and recoverability. Other important server management technologies include network monitoring software, Microsoft WSUS, and remote server management hardware. Progent's professional server management consultants can assist you in all aspects of server consolidation and management to allow your company to contain costs and save time.
Failover Cluster Manager Windows Server 2012 Support and Help
Microsoft Expert Windows 2012 R2 Clustering Online Support
Progent's Microsoft-certified failover clustering consultants can help companies of all sizes to assess the advantages of deploying Microsoft Windows Server 2012 clustering technology to create an advanced fault-tolerant/disaster recovery strategy, assist your organization to plan and deploy a Windows Server 2012 system, provide online and on-premises consulting expertise and technical support for clusters composed of physical servers or virtual machines, and help you to streamline the administration of failover clusters.
Microsoft Messenger for Mac Computer Consultants
SharePoint Server and Mac Remote Troubleshooting
Microsoft Office for Mac allows Apple Macintosh users to receive the benefits of the industry's most popular office productivity applications. Progent's Apple-certified Macintosh consultants can show you how to configure Microsoft Office for Macintosh on a mixed-platform network that incorporates Apple OS X and Windows-powered computers so that Mac users can access the new features in Word, Excel, PowerPoint and Entourage in order to share data and network resources with co-workers who use Microsoft Windows. Progent's engineers have expertise with both Apple Macintosh and Windows technology and can provide service for environments that combine Mac with Windows computers with extensive resource sharing, or networks which intentionally restrict collaboration between Mac and Windows systems.
Exchange Server 2016 Upgrade Technology Consulting Services
Exchange Server 2016 Migration Planning Onsite Technical Support
Progent can help you in any and all phases of your migration to Microsoft Exchange 2016 including designing HA infrastructure for an on-premises, Microsoft cloud connected or hybrid deployment; licensing compliance for Exchange Server and Windows Server 2012 R2+; migrating mailboxes; Windows Hyper-V strategy; specifying mass storage requirements for your virtual machines (VMs), mailbox databases and log files; setting up HLB for fault-tolerant CAS services; designing, setting up and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; updating the firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Office 365; and setting up Outlook on the web (formerly Outlook Web App).
Security Scan Professionals
Network Security Inventory Specialists
Progent has put together two low-cost service packages intended to allow small companies to receive an objective security evaluation from a premier security engineer. With Progent's External Security Inventory Scan, a security expert administers a comprehensive examination of your network from outside your firewalled perimeter to uncover possible risks in the security profile you present to the public. With Progent's Internal Security Inventory Scan, a security expert runs a system scan from an authorized computer inside your firewall to assess vulnerabilities to inside threats. Both security inventory services are configured and executed from a secured remote location.
Microsoft Firewall IT Services
ISA 2004 Standard Edition Server Computer Consultants
Progent’s Microsoft certified consultants offer small and midsize companies consulting services for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront TMG and ISA Servers include an advanced application-layer aware firewall that can secure your business system from attack by outside and internal threats. Forefront Threat Management Gateway and ISA Server provide thorough examination of Internet protocols such as HTTP, which allows these security platforms to detect many threats that can get by traditional firewalls. The integrated firewall and VPN architecture of Forefront Threat Management Gateway and ISA Server support stateful filtering and monitoring of all VPN traffic. ISA Servers are the mainstay of Microsoft's system security initiative, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security consultants can help you enhance your network protection through experienced design and deployment of Forefront Threat Management Gateway and Microsoft ISA Servers. Progent's Microsoft consultants can help your company to configure Microsoft Forefront Threat Management Gateway 2010, manage and troubleshoot any version of ISA Server, or upgrade smoothly from ISA Server to Microsoft Forefront Threat Management Gateway.
ISA 2000 Server Integration
Microsoft ISA 2004 Server Onsite Technical Support
Progent's certified ISA Server consultants have extensive experience with Internet Security and Acceleration Server developing Microsoft ISA Server-based security solutions for IT networks with many sites, remote workers, and line-of-business eCommerce applications. Progent's ISA Firewall experts are available to assist your company in planning and deploying a configuration of ISA Server 2000 or ISA 2004 Server that meets your network protection requirements without adversely limiting your network accessibility. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or any later versions of Internet Security and Acceleration Server.
Apple OS X Infrastructure Engineer
Mac Disaster Recovery On-site Technical Support
Progent's certified security consultants can help you safeguard your Mac network through expert services including running security audits, clean up after virus and denial of service attacks, configuring firewalls, implementing secure remote and mobile access, deploying monitoring programs for protection against viruses, spam, and malware, and developing a company-wide security strategy adapted for the particular objectives of your business information system.
Online Help Desk Online Troubleshooting
Online HelpDesk Call Center On-site Technical Support
The Help Desk Call Center support delivery structure adopted by Progent's Technical Response Center gives small and midsize companies an affordable alternative to reliance on independent service individuals by offering broad technical knowledge shared by numerous support groups, optional round-the-clock access to emergency assistance, fast escalation to world-class experts for handling the most complex issues, service consistency and reliability, quick follow-up overseen by seasoned support administrators, a choice of easy-to-use mechanisms for initiating service tasks, and excellent progress visibility made possible by trouble ticket tracking and accessible through a web portal.
Microsoft Active Directory Professional
Engineer Microsoft AD
Windows Active Directory requires significant hands-on experience to configure efficiently across an enterprise. Progent’s Microsoft Premier consultants are experts in planning, deploying, and maintaining sophisticated Enterprise AD projects. Progent’s fields of expertise with Windows Active Directory include replication issues, multi-domain partition design, repair of corrupted AD objects, cleaning up legacy legacy software configuration objects in online Active Directory environments, and fixing failed configurations of Active Directory and AD-integrated applications.
Hosting for Virtual Servers Consultant
Virtual Server Private Cloud Hosting Engineer
Progent’s private cloud hosting service allows small and midsize organizations to run mission-critical applications such as Microsoft SQL and Exchange from a secure Tier III data center on fully redundant equipment with offsite data backup. Progent utilizes Microsoft's Hyper-V technology for server virtualization and Microsoft Data Protection Manager (DPM) for backup replication and restore. You can use Progent’s private cloud hosting service to avoid large capital costs for the acquisition, maintenance, and operation of network hardware and data center facilities while achieving world-class levels of system reliability and physical security.
SQL Server 2014 and Windows Server 2012 R2 IT Consulting
SQL Server 2014 Migration IT Consultant
Microsoft SQL Server 2014 incorporates significant improvements in key areas including performance, availability, compliance, and cloud readiness. SQL Server 2014 is the first release of SQL Server that incorporates in-memory technology that works seamlessly across all workloads including Online Transaction Processing (OLTP), data warehousing (DWH), and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver efficient remote and on-premises consulting services including system design, configuration, administration, troubleshooting, and application development services to enable businesses of all sizes to achieve maximum business value from their SQL Server 2014 deployment.
Microsoft Expert Network Engineer Dynamics GP/Great Plains Features
Dynamics GP Software Information Technology Consulting
Progent can help you plan and implement an efficient move to Dynamics GP so that you preserve your information, improve your security, modernize your analytics, take complete advantage of Microsoft Office integration, and minimize business interruption by creating and executing a sensible migration plan. Progent can also help train new Dynamics GP/Great Plains 2010 users so you don't lose productivity. Progent can enhance your financial reports and business analytics by providing Crystal Reports help, FRx programming, and Microsoft Excel support. Progent's experience with Microsoft .NET development, Microsoft SQL Server applications, and programming with VBasic, XML and other platforms make it possible to create specialized line-of-business software and eCommerce programs that work transparently with Dynamics GP 2010/Great Plains 2010.
On-site Support Exchange 2003 Server Upgrade
Exchange 2003 Remote Technical Support
Progent's Microsoft-certified consultants provide technical help and IT consulting services for Microsoft Exchange Server 2003, Windows Server 2003, and for the complete line of Microsoft server platforms. Progent's upgrade, integration, management, and troubleshooting services for Exchange Server include planning, deployment, documentation, local and off-site troubleshooting, Help Desk Call Center support, expert security evaluation, and full-service IT outsourcing.
Remote Server Management Consulting Services
24-Hour Consultants American Megatrends MegaRAC
Remote server management cards give IT administrators full control over a server without the need for an on-site presence. Through remote management cards, all console screen data plus keyboard and mouse operations are exported to a remote session to an IT professional who can be situated anywhere in the world. Progent's Microsoft and Cisco authorized engineers can help you to design, deploy, and manage a fault-tolerant company network that incorporates remote server management cards and Progent can use these remote server management cards to deliver efficient off-site technical assistance. Progent has experience with a variety of remote management cards such as Aten IP9001 remote management cards, American Megatrends remote management cards, Dell DRAC cards, HP Lights-Out remote management cards, and Peppercon eRIC remote server management cards.
Emergency Consultant Services Microsoft SBS Server
SBS Premium Add-on Technology Consulting
Microsoft Small Business Server (SBS) is a low-cost collection of server products that offers the basis for a feature-rich but manageable IT network. The inter-connectivity demands of the Microsoft .NET functions included with Small Business Server calls for a network consultant with hands-on expertise and extensive experience in planning and building effective end-to-end information technology solutions. Progent's Microsoft-certified consultants have extensive backgrounds with the technologies built into SBS 2011 and Microsoft SBS 2008. This expertise ensures you success in deploying, administering, and troubleshooting IT environments powered by the SBS suite of servers and applications.
Lync Server 2013 Persistent Chat Consultancy
Technology Professional Microsoft Lync Presence
Progent's Microsoft consultants can help you to evaluate the value of Lync Server 2010 for your environment and can help you to plan and carry out an installation of Lync Server 2010 that unifies the administration of Instant Messaging and Presence and increases the output of your in-house staff, at-home workers, and mobile workforce. Progent's consultant's can in addition help your company to carry out a smooth upgrade to Lync Server 2010 from Office Communications Server or from Live Communications Server, interface Microsoft Lync Server with Exchange Server, Microsoft SharePoint, and Microsoft SQL Server, show you how you can run Microsoft Lync Server 2010 to improve the collaborative capabilities of MS Office programs, and provide online seminars and ongoing support for Microsoft Lync Server and other Microsoft products.
Online Troubleshooting Meraki Wi-Fi AP Management
Cisco Experts Meraki Wi-Fi AP Management Online Consulting
Progent's Meraki wireless AP consultants provide remote and onsite support services to help organizations of all sizes to plan, install, maintain, expand or troubleshoot Wi-Fi systems that include Cisco Meraki wireless access points. Progent can help you to configure and manage Meraki-based Wi-Fi networks for environments that range from a teleworker's home or a remote office all the way to a large campus or a nationwide enterprise. Progent can also assist you to configure additional Cisco technology including switches, ASR routers and firewalls to build a seamless ecosystem that delivers the same connectivity, responsiveness, security compliance, manageability and availability for wired and wireless users irrespective of their mobility or computing device.
Consultant Hourly Cost IT Solution Providers
Consultant Hourly Cost Network Consulting Group
Progent's pricing model is to charge for phone service and on-site visits per minute. As a result, you owe only for received support. Progent does not demand a higher rate for after-hours or urgent support, and inside California or in areas where Progent offers on-site service, Progent does not bill for travel except for urgent calls where on-site work is less than four hours. In addition, Progent imposes no initialization charge and requires no retainer for support services provided during normal working hours. Many service organizations demand large minimum payments or charge for each fifteen minutes or longer. Progent's one-minute granularity does away with large bills for fast solutions so you won't be forced to permit simple problems to stay unaddressed.
Emergency CISA Certified Security Expert West Virginia Configure
Network Architect Maine
Progent’s Technical Response Center offers affordable nationwide extended hours remote help for computer systems based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified support experts provide 24x7 phone support and online secure computer connection to isolate and repair network problems rapidly and economically.
Fedora Linux Remote Consulting
Engineers Redhat Linux
Progent's Linux consulting services offer small businesses and developers support for administering and supporting Linux computers that coexist with Microsoft-powered networks. Progent offers your business access to Linux experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISA credentials. This broad range of expertise offers you a convenient single source to help you build and manage a secure and robust cross-platform connectivity and communications environment that allows Linux and Microsoft interoperability by combining MS Windows with leading Linux platforms such as RedHat Linux, SUSE, CentOS, Ubuntu Linux, PCLOS, fedora Linux, Gentoo Linux, Mandrake/Mandriva, Debian-GNU, and Slackware Linux.
VMware Site Recovery Manager and NetApp Engineer
VMware VCDX Engineers
VMware's popular Site Recovery Manager is a component of VMware vCenter that allows you to specify, automate and test a repeatable process for recovering applications and services quickly following a breakdown. SRM provides centrally controlled and automated recovery, application mobility, plus transparent site migration, failback and site re-protect. Site Recovery Manager also allows transparent testing for site recovery, updates and patches and can produce reports to verify full service recovery, validate SLAs and demonstrate disaster recovery compliance. Progent can provide the skills of a VCDX certified VMware Site Recovery Manager consulting expert to help you to design, configure, test and administer a DR solution powered by VMware Site Recovery Manager.
WLAN Site Survey IT Consultants
Wi-Fi Site Survey Technology Consulting
Progent’s Wireless Site Survey makes it easy to plan and implement a Wi-Fi wireless network optimized for your facilities, providing you a wireless solution that delivers the reception, speed, capacity, QoS, security, and hand-off ability your business needs. Progent's Wireless Site Survey services are offered either as an economical online service or as a more detailed onsite service.
Consultant ISA 2006
Technology Consulting Internet Security and Acceleration Server 2006
Application Publishing with ISA Server 2006 allows more protection of intranet resources while enabling enhanced productivity by making these applications accessible to authorized remote users. ISA Server helps protect corporate applications, services, and information across all network layers with application-layer filtering and comprehensive publishing tools. Progent's Microsoft-expert ISA Server 2006 experts can show you how to plan, deploy, configure, and maintain ISA Server 2006 on your system so your company achieves a smart and affordable balance of security, convenience, and performance.
Cisco Certified Amazon S3 backup Coder
Amazon Web Services enterprise hybrid cloud solutions Integration
Progent offers cost-effective remote consulting to assist businesses of any size to access Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3 for expandable high-performance storage, and Glacier for value-priced archival storage. Progent can help your IT team with every phase of Amazon AWS integration including needs analysis, preparedness evaluation, system design and review, testing, configuration, centralized administration, performance tuning, software license management, backup/restore solutions, and security strategies. Progent can provide advanced expertise with firewall configuration and VPN access and can show you how to deploy cloud-centric or hybrid cloud ecosystems that efficiently incorporate Amazon AWS cloud services. Progent can provide as-needed expertise to assist you to overcome technical roadblocks or Progent can provide project management outsourcing services to help you move to the Amazon AWS platform on time and on budget.
Best certificate expiration management Consultants
IT asset management Consulting
ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to create, maintain, find and protect information related to your network infrastructure, procedures, business apps, and services. You can instantly locate passwords or serial numbers and be alerted about impending expirations of SSL certificates or domains. By cleaning up and organizing your network documentation, you can save as much as 50% of time thrown away looking for vital information about your IT network. ProSight IT Asset Management includes a common repository for holding and sharing all documents related to managing your business network like standard operating procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and associating IT data. Whether you’re planning improvements, doing maintenance, or responding to a crisis, ProSight IT Asset Management delivers the information you require as soon as you need it.
Server Consultant Remote Desktop
Remote PC and Smartphone Online Support Services
Progent's remote connectivity and smartphone synchronization experts can assist you to design and configure secure access solutions for off-site desktops, notebooks, and wireless handhelds so they integrate tightly with your information network, enabling your business to optimize the efficiency of your remote workers.
Solaris with Windows Professional
Open Now Microsoft Experts UNIX, Windows Professional
Progent's UNIX platform consulting services provide small businesses and developers assistance with administering and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-based networks. Progent can give your organization access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This broad range of expertise offers you a convenient single consulting firm to show you how to create and maintain a protected and robust cross-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by integrating Windows with major variants of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
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