Enlarging your telecommuter workforce may have a major effect on IT architecture, security, and company processes. Progent has 20 years of experience helping small and mid-size businesses to plan, deploy, manage, optimize, and troubleshoot IT environments that support at-home workers. Progent can help your Arlington company to pick the right tools and follow best practices in building and operating a safe virtual office ecosystem for teleworkers that promotes teamwork and returns maximum value. Progent can provide services ranging from on demand expertise for getting you past challenging IT bottlenecks to full project management to help you carry out mission-critical initiatives.
Progent's consultants can help Arlington, Texas businesses to with any facet of building a high-performing work-from-home environment by providing infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform customization and training, public cloud connectivity, helpdesk augmentation, endpoint security, data protection solutions, and centralized management.
Infrastructure for Telecommuters
Integrating the network infrastructure required to support a remote work environment can be especially challenging if you have to manage a mix of personal equipment like PCs and notebooks, routers, and wireless APs from various manufacturers and with a variety of OS software and firmware releases. Progent's background delivering online help for both legacy as well as current IT products in remote office solutions enables you to make efficient use of your available infrastructure and provides you with ready access to top-tire consultants for implement essential updates. Services offered by Progent to help you to implement a productive telecommuting infrastructure include:
- Virtual Private Network connectivity makes it possible to establish a safe connection for authenticated remote employees to access IT resources located at your corporate data center or in a public cloud. Progent can assist you to configure and manage VPN connections between your at-home workforce and your various IT resources by providing remote VPN integration support. For organizations with Cisco's ASA security appliances, Progent's Cisco ASA experts can help your at-home workers to set up Cisco's AnyConnect software to provide safe VPN tunneling for a broad selection of endpoint devices such as Microsoft Windows, macOS, Apple iOS, Linux, and Android.
- Virtual Desktop Infrastructure products enable a telecommuter to see and use a data center PC's desktop. This gives network managers significant control over the digital ecosystem of at-home employees and offers remote users a consistent and more productive work experience. Progent's VDI consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI solutions.
- Routers attach home computer networks to the Internet and typically support VPN tunnels, home wireless networks, and firewall services. Progent can provide expert remote support for setting up home routers from a variety of vendors. See router integration support from Cisco-certified experts.
- Home Wi-Fi networks, often supporting an entire household and visitors, are frequently used by telecommuters to access their Internet router for work. This can cause performance as well as cybersecurity problems. Progent can help businesses to mitigate these problems by providing expertise that include Cisco Aironet configuration consulting, Cisco-certified Meraki WiFi deployment expertise, and Ubiquiti WiFi AP integration help.
- Internet connectivity solutions impact the performance and reliability of connections between at-home workers and the corporate data center. Vital applications may demand backup Internet access in case the primary connection fails. Progent can provide guidance for identifying service providers, picking appropriate service bundles, and integrating high-availability Internet connections. See Internet access solutions.
Contact Progent for Remote Workforce Support Services
To contact Progent about building and maintaining an efficient work-from-home solution for your Arlington, Texas business, phone 1-800-993-9400 or visit Contact Progent.