Expanding your telecommuter workforce may have a major impact on IT infrastructure, cybersecurity, and company workflows. Progent has 20 years of experience assisting businesses of all sizes to plan, configure, manage, tune, and debug IT environments that support work-from-home employees. Progent can help your Arlington company to select the appropriate technologies and adhere to best practices in building and operating a secure virtual office ecosystem for telecommuters that facilitates teamwork and delivers maximum business value. Progent offers support services ranging from as-needed expertise for getting you past occasional technical roadblocks to full project management to help you successfully complete mission-critical tasks.

Progent's consultants can assist Arlington, Texas organizations to succeed with any facet of building a high-functioning work-from-home environment by providing infrastructure configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform selection and deployment, cloud connectivity, Help Desk outsourcing, cybersecurity, backup/restore solutions, and streamlined management.

Network Infrastructure for an At-Home Workforce
Setting up the network infrastructure needed to support an at-home work environment can be especially challenging if you must accommodate a mix of worker-owned hardware like PCs and laptops, Internet routers, and wireless APs from different vendors and with a variety of OS software and firmware levels. Progent's experience delivering remote help for both outdated and modern IT products in virtual office venues enables you to make efficient use of your available infrastructure and offers ready access to expertise for implement essential updates. Services available from Progent to help your company to create a productive work-at-home infrastructure include:

  • Virtual Private Network (VPN) connectivity makes it possible to establish a secure connection for authenticated remote employees to access IT assets situated at your company data center or in the cloud. Progent can assist your company to deploy and manage VPN access between your teleworkers and your key IT resources by providing online VPN configuration consulting. For organizations with Cisco's ASA firewalls, Progent's Cisco-certified ASA Firewall experts can help your remote workers to utilize Cisco's AnyConnect software to provide safe VPN connections for a broad selection of devices such as Microsoft Windows, Mac, iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure (VDI) products allow a teleworker to see and use a remote computer's desktop. This gives network managers more control over the computing ecosystem of at-home employees and offers them a consistent and more productive work experience. Progent's virtual desktop consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops expertise.
  • Routers connect at-home networks to the Internet and typically support VPN connections, home wireless networks, and firewall services. Progent offers expert online support for deploying routers from a variety of manufacturers. See router integration support from Cisco-certified experts.
  • Home Wireless networks, often supporting families and visitors, are commonly used by at-home employees to connect to their router for work. This can cause performance and cybersecurity problems. Progent can assist businesses to mitigate these problems by delivering services like Aironet configuration consulting, Cisco Meraki wireless deployment expertise, and Ubiquiti wireless AP setup help.
  • Internet access solutions impact the speed and availability of connections between telecommuters and the corporate data center. Line-of-business processes might demand redundant Internet access in case the normal connection breaks. Progent offers expertise for selecting ISPs, picking sensible bandwidth and data volume packages, and setting up redundant Internet access. See Internet connectivity solutions.

Contact Progent for Telecommuter Expertise
To get in touch with Progent about creating and maintaining a productive telecommuter solution for your Arlington, Texas business, phone 1-800-993-9400 or visit Contact Progent.