Enlarging your at-home workforce may have a major impact on IT infrastructure, security/compliance, and company culture. Progent has two decades of experience helping SMBs to design, configure, administer, optimize, and troubleshoot IT environments that support work-from-home employees. Progent can assist your Arlington organization to pick the right technologies and follow leading practices in creating and maintaining a safe virtual office ecosystem for telecommuters that facilitates teamwork and delivers maximum business value. Progent can provide services that go from on demand expertise for helping you over occasional IT roadblocks to comprehensive project management or co-management to help you successfully complete mission-critical initiatives.

Progent can assist Arlington, Texas companies to with any aspect of building a high-functioning work-from-home ecosystem by providing infrastructure configuration services, IP voice troubleshooting, video conferencing support, collaboration platform selection and deployment, public cloud connectivity, helpdesk services, endpoint security, backup/restore solutions, and unified management.

Voice/Video Conferencing for Telecommuters
A broad range of voice/video conferencing products from major technology companies enable online meetings, video conferencing, chat sessions, and content sharing for both local workers and at-home workers. Many companies utilize a mix of conferencing products to accommodate their various partners and clients. Progent's communications experts can assist you to manage your current voice/video conferencing ecosystem and enhance the experience of your remote employees.

  • Skype for Business is Microsoft's leading unified communications product that supports real-time presence, IM, voice and video calling and conferencing as well as the seamless integration of these functions within Office desktop and Microsoft 365 applications such as PowerPoint, Word, Excel and Outlook. Progent can provide the expertise of Microsoft-certified specialists who can help your company to deploy and maintain Skype for Business client software to accommodate your remote workforce. For details about Progent's support services for Skype for Business, refer to Skype for Business consulting services.
  • FaceTime is Apple's group video calling platform for iOS, iPadOS, iPod and Mac devices. FaceTime works on Wi-Fi or cellular Internet connections. Later versions of FaceTime support as many as 32 concurrent users for video calls. For details about Progent's support services for FaceTime, see Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports online conferencing for most desktop or mobile devices. Delivered via Cisco's Webex Cloud, Webex capabilities include sharing discrete content or screens, presentations that incorporate rich media including Microsoft PowerPoint and Flash videos, session recording, plus revision and playback for future reference and training. To learn more about Progent's support services for Cisco Webex as well as for other video conferencing products from Cisco, visit Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a hub for conversations, contacts, and information with capabilities that include voice/video calling, persistent chat, plus file sharing. For details about Progent's support expertise for Microsoft Teams as well as for additional Microsoft 365 apps, see Progent's Microsoft Teams consulting services.
  • Additional Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and debugging expertise for these products and help your business to optimize your network architecture to run them.

Contact Progent for Remote Workforce Support Services
To contact Progent about creating and managing an efficient work-from-home solution for your Arlington, Texas business, call 1-800-993-9400 or refer to Contact Progent.

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    Progent's IT outsourcing services offer affordable network support for medium-size businesses. Whether it includes planning system infrastructure, setting up an in-house Help Desk or outsourcing a one, rolling out an updated email platform, monitoring your network, or creating an on-line business application, outsourcing your network engineering services can smooth out expenses and eliminate uncertainties, permitting IT service budgets to grow in a more linear and manageable manner than is feasible by amassing a large, knowledgeable in-house network support organization. Progent's Outsourcing White Paper and datasheets tell you how Progent can enable you to build a protected and robust system architecture for your critical Windows-based business software including Windows 2008, Microsoft Exchange Server, and Microsoft SQL Server 2008.

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    Progent's Microsoft-certified IT consultants offer Windows Server 2016 integration consulting to assist businesses of all sizes to plan and implement an efficient upgrade to Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid architecture. Progent can help you to evaluate the benefits of Windows Server 2016 for your environment and can help you with any aspect of planning, configuring, managing or debugging your Windows Server 2016 and Hyper-V 2016 solution. Progent can help you to take advantage of the many new disaster recovery and information assurance features of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, Just In Time (JIT) Privileged Access Management, Virtual Machine load balancing, Storage Replica for zero-data-loss disaster recovery, plus multi-domain failover clusters.

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    Nagios and MRTG are useful, free monitoring utilities that operate under the Linux OS and can be used to analyze UNIX environments, Windows systems, or mixed-OS situations in which the Linux OS and MS Windows coexist. The Nagios monitor lets network support engineers to monitor network services such as SMTP, HTTP, FTP, and PING. Multi Router Traffic Grapher allows you to track the bandwidth in and out of SNMP-enabled network devices including servers, routers, and switches. Progent's system monitoring consultants can show you how to utilize both these tools to streamline and troubleshoot your computer network.

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