Enlarging your remote workforce may have a significant impact on network infrastructure, security/compliance, and corporate processes. Progent has 20 years of background helping SMBs to plan, configure, administer, optimize, and troubleshoot IT networks that support a remote workforce. Progent can assist your Arlington company to select the right tools and follow best practices in building and maintaining a safe virtual office ecosystem for teleworkers that facilitates collaboration and returns top business value. Progent can provide support services ranging from on demand expertise for helping you past occasional technical roadblocks to comprehensive project management or co-management to help you successfully complete mission-critical tasks.

Progent's consultants can assist Arlington, Texas organizations to succeed with any aspect of building a high-performing work-from-home ecosystem by delivering infrastructure design and configuration services, IP voice expertise, voice/video conferencing support, collaboration platform customization and training, public cloud connectivity, helpdesk services, endpoint security, data protection solutions, and unified management.

Voice/Video Conferencing for Teleworkers
A wide selection of voice/video conferencing platforms from leading vendors support online discussions, video and voice conferencing, chat, and content sharing for both local workers and at-home workers. Many organizations utilize a mix of conferencing products to accommodate their various partners and clients. Progent's communications experts can assist your organization to maintain your current voice/video conferencing environment and optimize the experience of your remote employees.

  • Skype for Business is Microsoft's popular communications product that supports real-time presence, IM, audio and video calling and conferencing plus the transparent integration of these functions within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, and Excel. Progent can provide the skills of Microsoft-certified specialists who can help you to deploy and manage Skype for Business client software to accommodate your remote workforce. For details about Progent's support services for Skype for Business, visit Skype for Business consulting experts.
  • FaceTime is Apple's multiuser video calling platform for iOS and macOS devices. FaceTime works on Wi-Fi or cellular Internet connections. Current versions of FaceTime allow as many as 32 concurrent users for voice/video sessions. For details about Progent's consulting expertise for Apple FaceTime, refer to Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports online conferencing for most desktop or mobile devices. Delivered via Cisco's Webex Cloud, Webex capabilities include sharing granular content or computer screens, presentations that incorporate rich media including Microsoft PowerPoint and Flash videos, session recording, plus revision and playback for future reference. To learn more about Progent's support services for Webex as well as for additional video conferencing solutions from Cisco, see Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams acts as a portal for conferencing, contacts, and content with features such as voice/video calling, persistent threaded chat, plus file sharing. For details about Progent's consulting expertise for Teams and for other Microsoft 365 products, refer to Progent's Microsoft Teams consulting services.
  • Other Voice/Video Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and debugging services for these conferencing platforms and help your business to optimize your network architecture to host them.

Contact Progent for At-Home Worker Support Services
To contact Progent about building and managing a productive work-from-home environment for your Arlington, Texas company, phone 1-800-993-9400 or refer to Contact Progent.



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