Arlington Work at Home Employees Connectivity Support Services
Conferencing Technology Consultants
Expanding your telecommuter workforce may have a major impact on network infrastructure, security/compliance, and corporate processes. Progent has 20 years of experience helping small and mid-size businesses to plan, deploy, administer, tune, and troubleshoot IT environments that support a remote workforce. Progent can help your Arlington company to select the right tools and follow best practices in building and maintaining a secure virtual ecosystem for teleworkers that promotes collaboration and returns top business value. Progent offers services that go from on demand guidance for helping you over occasional IT roadblocks to full project management to help you carry out business-critical tasks.
Progent can assist Arlington, Texas businesses to succeed with any aspect of creating a high-performing telecommuting ecosystem by providing network infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, helpdesk augmentation, security monitoring, data protection solutions, and unified management.
Voice/Video Conferencing for At-Home Workers
A broad range of voice/video conferencing platforms from leading technology companies support virtual discussions, video and voice conferencing, chat, and screen/content sharing for both local users and at-home workers. Many organizations use multiple conferencing products to meet the needs of their various partners and clients. Progent can help you to maintain your current conferencing environment and enhance the experience of your at-home employees.
- Skype for Business is Microsoft's leading communications platform that supports presence, instant messaging, voice and video conferencing plus the transparent integration of these functions within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, and Excel. Progent can provide the expertise of Microsoft-certified consultants who can help your company to deploy and maintain Skype for Business clients to accommodate your remote employees. To learn more about Progent's consulting expertise for Skype for Business, see Skype for Business integration services.
- FaceTime is Apple's group video phone app for iOS and macOS computers and smartphones. FaceTime runs on Wi-Fi or cellular Internet connections. Newer versions of FaceTime support up to 32 concurrent users for voice/video calls. To learn more about Progent's support expertise for FaceTime, see Progent's FaceTime configuration expertise.
- Webex Meeting Center provides online conferencing for most computing devices. Offered via Cisco's Webex Cloud, Webex services include sharing granular content or computer screens, presentations that embed rich media including Microsoft PowerPoint and Flash videos, network-based capture, plus revision and playback for future reference and training. To learn more about Progent's consulting expertise for Cisco Webex as well as for other IP video products from Cisco, refer to Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a hub for conferencing, contacts, and content with capabilities that include IP voice and video calling, threaded chat, plus file sharing. To learn more about Progent's support services for Microsoft Teams as well as for other Microsoft 365 products, visit Progent's Microsoft Teams consulting services.
- Additional Voice/Video Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and debugging expertise for these products and help your business to tune your WAN infrastructure to run them.
Contact Progent for Remote Workforce Expertise
To get in touch with Progent about creating and managing an efficient work-from-home environment for your Arlington, Texas business, call
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Professionals WannaCry Ransomware Removal
WannaCry Ransomware Protection Engineers
Progent's qualified security and compliance experts can provide cybersecurity audits of enterprise-wide security to determine your organization's cybersecurity profile compliance with key industry security standards. Progent can provide subscription-based managed services for security monitoring, on-demand company-wide security audits, and focused security assessments for critical areas of cybersecurity such as endpoints or cloud applications. Progent's certified security experts can also run extensive security audits to determine your company's compliance with recognized international security standards including FISMA, NIST, and ISO.
SCCM 2016 Primary Site Online Support
SCCM 2016 Endpoint Protection Information Technology Consulting
Configuration Manager 2016 automates application and device deployment and updating, streamlines compliance settings control, inventories network assets, protects against corporate data leakage, provides health reporting, allows secure end-user self service, and offers a common control mechanism for managing mixed-operating system networks running on-prem, cloud, or hybrid deployment models. Progent's Microsoft-certified SCCM 2016 consultants and Azure cloud experts can help businesses of any size with any facet of designing, implementing, using and troubleshooting a System Center 2016 Configuration Manager solution for on-premises, cloud-based, or hybrid environments.
24x7x365 MSP360 Desktop Backup Integration
IT Services MSP360 Managed Backup
Progent's data protection experts can assist you to design, implement and manage a backupup/restore plan built around MSP360 Backup technology to protect your resources residing on any major public cloud. Progent offers end-to-end monitoring and management to protect against data loss caused by human mistakes, system glitches, ill-intentioned insiders, and malware assaults such as ransomware.
Microsoft SMS IT Consultant
After Hours Microsoft SMS Computer Engineer
Systems Management Server offers extra capability for change and configuration management of Windows-based networks via introducing Feature Packs. Feature Packs lower the overall operational costs of managing and configuring software products by making it simpler to install system images, control mobile computers, and operate management utilities. In addition to alerting you about ways to cut management expenses by installing Microsoft SMS 2003 Feature Packs, Progent's consultants can show you how to plan and implement IT projects that cover processes that Feature Packs are designed to make more efficient. Progent's adoption and upgrade services can minimize spending and reduce business disruption as you move to the latest operating systems and applications. Progent's wireless engineers can show you how to define sensible processes and standards to manage handheld computers and smart mobile communication devices so your mobile workforce remains efficient and secure. Progent's CISSP-certified engineers and CISM-certified consulting professionals can show you how to design a security strategy that incorporates standards, procedures and IT products to keep your IT network protected.
ProSight Reporting ConnectWise Automate Professional
ProSight Reporting Remote Infrastructure Monitoring Support
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Urgent Managed IT Services Consulting Setup and Support
24/7 Consultants Remote Network Monitoring
Progent's ProSight family of managed IT services are intended to offer organizations who have minimal internal network administration and support staffs with low-cost help from enterprise-class management tools and technical experts. Advantages of Progent's ProSight catalog of managed services include flat-rate IT management expenses, smart automation of common administrative tasks, continual adoption of the latest technology, smooth transition from legacy technology to current solutions, close alignment of computer technology with strategic goals, access to seasoned IT experts, and freeing up management to concentrate on business rather than fast-evolving network technology.
Technical Support Exchange 2016 Upgrade Planning
Immediate Exchange 2016 Mailbox migration Support
Progent can help your business in any and all facets of your upgrade to Microsoft Exchange 2016 such as designing HA infrastructure for an on-premises, cloud-based or hybrid environment; server and CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2+; migrating mailboxes; Hyper-V strategy; specifying mass storage capacity required for your virtual machines (VMs), mailbox databases and logs; setting up HLB for fault-tolerant client access services; planning, configuring and testing Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; updating your firewall; creating SSL certs; providing client integration with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
SCOM 2012 Microsoft Azure Monitoring Support
System Center Management Packs Remote Consulting
Progent's Microsoft-certified consulting experts have more than 10 years of background planning, implementing, optimizing and troubleshooting System Center Operations Manager environments and offer companies of all sizes advanced remote or onsite consulting support for Microsoft SCOM 2012. Progent can assist you to design an architecture for System Center 2012 Operations Manager servers that delivers the performance and resilience needed to monitor your datacenter effectively, whether your infrastructure are on-premises, in the cloud, or a hybrid environment. Progent can also help you to import and set up SCOM 2012 management packs according to industry best practices for tracking network fabric and both Microsoft and 3rd-party applications and services. Also, Progent can provide fast online or on-premises technical support to assist you to fix serious problems uncovered by Microsoft SCOM 2012.
After Hours Cisco CCIE Online Upgrade
Award Winning Information Technology Consulting Group Cisco Router
Progent can help your organization to utilize Cisco's networking technology to create a solid foundation for your local, private cloud, or hybrid-cloud data center and improve operations in vital areas such as resource utilization, security and compliance, manageability, availability, and recoverability.
24/7 Consulting Linux Backup
BackupAssist Engineer
Progent offers economical online access to IT engineers skilled in a broad array of utilities and services that provide solutions for protecting Microsoft Windows, Apple Mac, and Linux physical and virtual servers and desktops as well as laptops and smartphones. Progent can provide expertise for all major backup products including Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist, CrashPlan, Double-Take, MozyPro, Retrospect, Time Machine, VMware Data Recovery, and Oracle Solaris FLARs. Progent can help your company to design, enhance, or maintain backup/restore systems for a range of environments such as on-premises, remote, cloud, or hybrid.
Top Rated 8800 Series IP Phone Computer Engineer
Cisco VoIP Phones and Unified Communications Consultant
Progent's CCIE-certified networking consultants can provide high-level support services for Cisco Unified Communications Manager (previously CallManager). Progent can assist your organization to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and design UCS server high availability solutions.
Online Support SharePoint 2019 Hybrid
Microsoft Expert Online Support SharePoint Online Migration
Progent's Microsoft-certified SharePoint 2019 and SharePoint Online consultants offer affordable remote and on-premises expertise, application development, and troubleshooting services for businesses of all sizes who want to upgrade to SharePoint 2019 or SharePoint Online from prior versions of SharePoint. Progent can assist customers plan and execute a cost-effective upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that combines local and cloud-based infrastructure into a seamless information management system.
Flex Series Wireless Controller Help and Support
WLAN controller Onsite Technical Support
Cisco's Catalyst line of Wi-Fi controllers simplify the management of Wi-Fi LANs by unifying the configuration and control of wireless access points, optimizing wireless throughput by limiting the impact of RF congestion, improving Wi-Fi availability with fast auto-failover, and hardening security by identifying cyber threats and filtering traffic content based on user class and location. Progent can assist you to configure Cisco wireless LAN controller appliances to manage and monitor wireless networks of any size. Progent can help you to maintain and troubleshoot your existing Cisco-based Wi-Fi solution or carry out an efficient transition to Cisco's latest Wi-Fi controller technology.
VMware vCenter Orchestrator Specialists
Professionals VMware NSX Virtualized Networks
VMware's NSX network virtualization platform allows you to create entire networks in software. NSX allows virtual networks to be provisioned instantly and managed with a high level of automation independent of the hardware making up the underlying network infrastructure. VMware Site Recovery Manager allows programmatic disaster recovery, application mobility, and transparent site migration, failback and site re-protect. Site Recovery Manager also enables transparent testing for disaster recovery, upgrades and fixes and can generate reports to verify complete service restoration, validate SLAs and prove disaster recovery compliance. When used with VMware's NSX virtual network technology, VMware SRM can rapidly restore the complete logical network topology at the secondary datacenter. Progent can provide the skills of a VCDX certified VMware NSX consulting expert and VMware Site Recovery Manager integration specialist to assist your organization to design, configure, test and administer a DR system powered by VMware SRM and VMware NSX.
Mission Critical IT Applications On-site Support
Virtual Server Technology Technology Professional
Server growth puts pressure on IT budgets and administrative resources. Server consolidation through a virtual architecture promises lower total cost of ownership of servers and faster return on investment, more efficient utilization of servers, simplified operations, increased system uptime, and easier management. Typical uses for virtual servers are hardware consolidation, economical hosts for mission-critical legacy applications based on outdated operating systems, and inexpensive isolation of software development or evaluation systems from production systems.
IT Consultants Cisco PIX Firewall Migration
CCDP Expert Certified PIX Firewall On-site Support
Cisco's PIX firewalls have been discontinued and Cisco might not offer support these devices. Progent continues to offer consulting assistance for Cisco's PIX 500 Series firewalls to help you with maintenance and Progent can in addition help you determine whether to migrate to the latest firewall products from Cisco. Progent's Cisco-certified experts can help your company plan and implement a smooth upgrade to Cisco ASA 5500-X firewalls following industry best practices.
ProSight ECHO Hybrid Cloud Data Backup Services IT Consultant
ProSight DPS ECHO Hybrid Cloud Backup/Recovery Engineer
ProSight Data Protection Services ECHO from Progent provide small and mid-sized organizations an affordable end-to-end service for reliable backup/disaster recovery. For a low monthly cost, ProSight DPS automates and monitors your backup processes and allows rapid recovery of vital files, apps and virtual machines that have become lost or damaged due to component breakdowns, software bugs, disasters, human error, or malicious attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images, plus Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to a local storage device, or mirrored to both. Progent's disaster recovery specialists can provide advanced expertise to configure ProSight DPS to be compliant with regulatory requirements like HIPAA, FIRPA, PCI and Safe Harbor and, when necessary, can help you to recover your critical information.
Consulting Hourly Cost System Repair
Microsoft Experts Consulting Hourly Cost Computer Expert
Progent's pricing policy is to bill for online service and on-premises visits by the minute. As a result, you pay exclusively for received services. Progent does not demand a higher rate for off-hours or urgent support, and inside California or in areas where Progent offers in-person support, Progent does not bill for travel except for urgent calls where on-site work is less than 4 hours. Also, Progent applies no initialization charge and asks no retainer for services delivered during regular working hours. Many service organizations impose substantial minimum fees or charge for every fifteen minutes or longer. Progent's small granularity eliminates big invoices for quick fixes so you won't be tempted to allow less critical problems to stay unaddressed.
Technology Professional Load Aggregation Testing
NLB Testing Engineer
The Progent Test and Training Lab located at the QTS Internet Data Center can be used for piloting mission-critical applications, developing cost-effective system upgrade methodologies, evaluating and tuning performance, planning or verifying disaster recovery strategies, mitigating compatibility problems, and building training environments for the latest products and technologies. For Progent clients who lack adequate in-house resources to assemble effective pilot environments, Progent's Test and Training Lab cuts capital costs and engineering risk and helps keep critical network projects on schedule.
Helpdesk for Remote Workers Network Consultant
At Home Workers Online Help
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24x7x365 Intune and Windows 10 Online Support Services
Intune Online Consulting
Progent's Microsoft-certified Intune consultants can assist your company to understand the business value of utilizing Microsoft Intune for configuring and managing your portable computers including laptops, smartphones, and tablets based on Windows, Apple iOS, and Android. Progent can help you to define security and compliance policies, plan and deploy pilot systems to evaluate the benefits of Intune for your network, deploy Intune throughout your enterprise, integrate Intune with SCCM for single-console change management, and troubleshoot your Intune deployment.
Nagios for Linux Consulting Services
Linux Network Monitoring Professionals
Nagios and MRTG are useful, free monitoring utilities that run on the Linux OS and can be used to analyze UNIX/Linux environments, Windows systems, or multi-platform situations in which the Linux OS and Microsoft Windows run side by side. The Nagios monitor lets network managers to monitor system services including POP3, HTTP, FTP, and NNTP. MRTG allows you to track the traffic through SNMP network devices including processors, routers, and switches. Progent's network monitoring experts can help you use both these utilities to tune and repair your network.
Computer Engineer Windows Server 2022 Storage Spaces Direct
Support Windows Server 2022 Virtual Machine
Progent's Microsoft Gold-certified Windows Server 2022 experts can help your company to plan and carry out a cost-effective migration to Windows Server 2022 using an on-premises deployment architecture or a hybrid model that combines cloud-based Windows Server on Azure with an on-site installation of Windows Server 2022.
Microsoft LCS Server Consulting
Professional Microsoft LCS Server
MS Office Communications Server provides Instant Messaging and Real Presence in a scalable, world-class package featuring advanced protection, transparent integration with other Microsoft software, an extendable, industry-standard development platform, and compliance with regulatory requirements such as HIPAA, SOX, and Gramm-Leach-Bliley. The product offers cost savings and improved business efficiencies, enhanced worker productivity, and stronger IP security. MS Office Communications Server 2007 has been replaced by Lync Server, which itself has been replaced by Skype for Business. Progent's certified unified communications consultants offer online and onsite configuration support and troubleshooting help for your Office Communications Server 2007 environment and can help your organization to assess the advantages of migrating to Skype for Business. Progent can also assist you to plan and carry out an efficient migration that will add significant strategic value to your information network
CRISC Risk Identification Online Support Services
CRISC Certified Online Help
Progent's disaster recovery support and business continuity consultants can help you create a disaster recovery strategy to prepare for an IT network disaster. Progent can help you create a comprehensive disaster recovery strategy that incorporates scheduled disaster recovery assessments and testing. Progent's Microsoft and Cisco-authorized professionals can also help you create an affordable, high-availability network solution that takes into account availability issues involving a broad range of infrastructure technologies and procedures.
Hornetsecurity Altaro VM Backup Outsourcing
Integration Services Hornetsecurity Altaro VM Backup Restore
Altaro VM Backup software from Hornetsecurity offers small and mid-size businesses a reliable and budget-friendly platform for backing up and restoring Hyper-V and VMware-based VMs. Altaro VM Backup can be deployed in local, remote, distributed, and cloud-hosted environments and also enables low-cost backup to Azure storage. Altaro VM Backup protects against ransomware attacks by leveraging Immutable Cloud Storage. This creates tamper-proof backup data that cannot be modified by anyone including root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad range of online or on-premises consulting services to assist you to design, deploy, manage and troubleshoot a comprehensive backup and disaster recovery system powered by Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a managed backup/recovery service based on Altaro VM Backup software.
Services Documentation IT Consultant
24/7/365 Service Reporting Remote Troubleshooting
Progent uses a sophisticated service reporting system that records and formats detailed documentation for all billed services. Unlike many freelance consultants or local support organizations who offer scant documentation or specifics of services performed, each service delivered by Progent is tracked by comprehensive documentation. Each Progent consultant has use of the support reports sent by every staff member to every customer. The practice of documenting and archiving support records allows more efficient support and avoids a variety of common problems such as when a service customer is virtually held captive to a consultant who refuses to release vital service information.
Citrix XenDesktop virtual desktops Technology Consulting Services
Citrix desktop virtualization Consulting Services
Citrix has developed a powerful line of platforms that provide enterprise-class manageability, expandability, and performance for server virtualization and for server-based distribution of virtual Windows desktops and applications. For managing virtualized Windows desktops and applications, Citrix has developed Citrix XenDesktop and XenApp. For creating and administering virtual servers, Citrix has developed Citrix XenServer and Citrix Essentials. Progent's Citrix-certified consultants can help you to assess the strategic advantages of Citrix technology and help you plan, validate, implement, troubleshoot, and maintain Citrix solutions.
Support Desk Sharing Online Technical Support
Network Consultant Virtual Call Desk
Progent offers three essential kinds of Call Center services including Microsoft Helpdesk Outsourcing Services, Virtual Helpdesk Services, and Helpdesk Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk team of authorized Microsoft and Cisco professionals offers your clients easy access to a reliable technical resource with years of experience delivering phone support and online troubleshooting for networks powered by Microsoft products. Progent's concentration is on earning the support Call Center a positive image as a solid contributor to company performance. Progent's goal is to resolve rather than merely record problems.
On-site Technical Support Microsoft 365 Planning
Microsoft 365 Excel Integration Technology Consulting
Progent can help you to understand the many subscription options available with Microsoft 365, previously called Office 365, and configure your information network with Microsoft 365 in a way that delivers top business value. Progent offers expertise with multi-vendor environments that incorporate Windows, macOS or OS X, and Linux technology. Progent can also assist you to create and manage hybrid solutions that transparently combine local and cloud-based products and services.
MCSE Expert Certified SharePoint InfoPath Forms Services Online Support
SharePoint Web Parts Support and Setup
Progent's Microsoft-certified engineers can provide cost-effective remote technical support and programming services to help you to plan, deploy, administer, and troubleshoot SharePoint 2010 installations that can include web pages that can function as intranets, extranets, document management applications, blogs, data warehouses, business information systems, enterprise search engines, Visio-driven workflows, and other utilities to promote and enhance collaboration. Progent can help you integrate SharePoint 2010 with Microsoft SQL Server and with third-party data sources as well as with Microsoft's familiar desktop applications like Office Excel, Word, Outlook, and Visio. Progent can assist you to upgrade from earlier versions of SharePoint or adapt a mix of web applications into a unified and easy-to-manage SharePoint 2010 environment.
Computer Consultants iPhone Integration
Wireless Bridge Consultant
Progent's Wireless Consulting Services offer a convenient, economical option for companies of any size to deploy, manage and repair cutting edge wireless network solutions. For 802.11n and the latest 802.11ac wireless environments, Progent can help you design and install hardware like Cisco's Aironet and Meraki wireless access points and wireless network controllers. For mobile email and web-based applications, Progent can help with Apple iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.
CISM Security Company
CISM Certified Cybersecurity Management Consulting
Progent can provide the support of CISM Premier security consultants. The Certified Information Security Manager (CISM) committee defines the core competencies and global standards of skill that IT security managers are required to learn. CISM provides business management the assurance that those who have earned their CISM certification possess the experience and capability to provide effective security administration and consulting consulting.
After Hours SQL Server 2012 Reporting Services On-site Technical Support
SQL Server Analysis Services Consultant Services
Progent can provide the expertise of certified consultants and seasoned database application programmers, database administrators, project managers, network infrastructure architects, disaster recovery/business continuity planning specialists, and certified data security professionals to assist you to assess the likely benefits of SQL Server 2012 for your business, install test systems at your site or at Progent's test lab, plan and execute out a smooth migration to SQL Server 2012 from earlier versions of SQL Server or from other RDBMS solutions, and define an efficient and safe network infrastructure that lets you realize the full strategic benefit of Microsoft SQL Server 2012.
Microsoft ISA Server IT Consultants
Microsoft Proxy Server Integration Services
Progent's Microsoft certified professionals offer small and midsize companies consulting services for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront TMG and Internet Security and Acceleration Servers include a full featured application-layer aware firewall that can protect your IT system from attack by outside and internal sources. Forefront Threat Management Gateway and ISA Server perform thorough inspection of Internet protocols such as Hypertext Transfer Protocol, which enables these products to uncover many attacks that can get by ordinary firewalls. The integrated firewall and VPN architecture of Forefront TMG and ISA Server support stateful filtering and monitoring of all VPN streams. ISA Servers are the centerpiece of Microsoft's network security strategy, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security consultants can help you enhance your IT security through experienced design and deployment of Forefront Threat Management Gateway and ISA Servers. Progent's Microsoft-certified consultants can help your company to deploy Microsoft Forefront TMG 2010, manage and troubleshoot any version of ISA Server, or migrate from ISA Server environments to Microsoft Forefront Threat Management Gateway.
Remote Workforce Cybersecurity Professional
Work at Home Cybersecurity On-site Technical Support
Progent can assist small and medium-size companies to implement cybersecurity protection solutions and provide response expertise required for work-from-home employees.
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