Expanding your telecommuter workforce may have a major impact on network infrastructure, security/compliance, and corporate processes. Progent has 20 years of experience helping small and mid-size businesses to plan, deploy, administer, tune, and troubleshoot IT environments that support a remote workforce. Progent can help your Arlington company to select the right tools and follow best practices in building and maintaining a secure virtual ecosystem for teleworkers that promotes collaboration and returns top business value. Progent offers services that go from on demand guidance for helping you over occasional IT roadblocks to full project management to help you carry out business-critical tasks.

Progent can assist Arlington, Texas businesses to succeed with any aspect of creating a high-performing telecommuting ecosystem by providing network infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, helpdesk augmentation, security monitoring, data protection solutions, and unified management.

Voice/Video Conferencing for At-Home Workers
A broad range of voice/video conferencing platforms from leading technology companies support virtual discussions, video and voice conferencing, chat, and screen/content sharing for both local users and at-home workers. Many organizations use multiple conferencing products to meet the needs of their various partners and clients. Progent can help you to maintain your current conferencing environment and enhance the experience of your at-home employees.

  • Skype for Business is Microsoft's leading communications platform that supports presence, instant messaging, voice and video conferencing plus the transparent integration of these functions within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, and Excel. Progent can provide the expertise of Microsoft-certified consultants who can help your company to deploy and maintain Skype for Business clients to accommodate your remote employees. To learn more about Progent's consulting expertise for Skype for Business, see Skype for Business integration services.
  • FaceTime is Apple's group video phone app for iOS and macOS computers and smartphones. FaceTime runs on Wi-Fi or cellular Internet connections. Newer versions of FaceTime support up to 32 concurrent users for voice/video calls. To learn more about Progent's support expertise for FaceTime, see Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides online conferencing for most computing devices. Offered via Cisco's Webex Cloud, Webex services include sharing granular content or computer screens, presentations that embed rich media including Microsoft PowerPoint and Flash videos, network-based capture, plus revision and playback for future reference and training. To learn more about Progent's consulting expertise for Cisco Webex as well as for other IP video products from Cisco, refer to Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a hub for conferencing, contacts, and content with capabilities that include IP voice and video calling, threaded chat, plus file sharing. To learn more about Progent's support services for Microsoft Teams as well as for other Microsoft 365 products, visit Progent's Microsoft Teams consulting services.
  • Additional Voice/Video Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and debugging expertise for these products and help your business to tune your WAN infrastructure to run them.

Contact Progent for Remote Workforce Expertise
To get in touch with Progent about creating and managing an efficient work-from-home environment for your Arlington, Texas business, call 1-800-993-9400 or visit Contact Progent.

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    Progent can help you to understand the many subscription options available with Microsoft 365, previously called Office 365, and configure your information network with Microsoft 365 in a way that delivers top business value. Progent offers expertise with multi-vendor environments that incorporate Windows, macOS or OS X, and Linux technology. Progent can also assist you to create and manage hybrid solutions that transparently combine local and cloud-based products and services.

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    Progent's Microsoft-certified engineers can provide cost-effective remote technical support and programming services to help you to plan, deploy, administer, and troubleshoot SharePoint 2010 installations that can include web pages that can function as intranets, extranets, document management applications, blogs, data warehouses, business information systems, enterprise search engines, Visio-driven workflows, and other utilities to promote and enhance collaboration. Progent can help you integrate SharePoint 2010 with Microsoft SQL Server and with third-party data sources as well as with Microsoft's familiar desktop applications like Office Excel, Word, Outlook, and Visio. Progent can assist you to upgrade from earlier versions of SharePoint or adapt a mix of web applications into a unified and easy-to-manage SharePoint 2010 environment.

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    Progent's Wireless Consulting Services offer a convenient, economical option for companies of any size to deploy, manage and repair cutting edge wireless network solutions. For 802.11n and the latest 802.11ac wireless environments, Progent can help you design and install hardware like Cisco's Aironet and Meraki wireless access points and wireless network controllers. For mobile email and web-based applications, Progent can help with Apple iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.

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    Progent can provide the support of CISM Premier security consultants. The Certified Information Security Manager (CISM) committee defines the core competencies and global standards of skill that IT security managers are required to learn. CISM provides business management the assurance that those who have earned their CISM certification possess the experience and capability to provide effective security administration and consulting consulting.

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    Progent can provide the expertise of certified consultants and seasoned database application programmers, database administrators, project managers, network infrastructure architects, disaster recovery/business continuity planning specialists, and certified data security professionals to assist you to assess the likely benefits of SQL Server 2012 for your business, install test systems at your site or at Progent's test lab, plan and execute out a smooth migration to SQL Server 2012 from earlier versions of SQL Server or from other RDBMS solutions, and define an efficient and safe network infrastructure that lets you realize the full strategic benefit of Microsoft SQL Server 2012.

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    Progent's Microsoft certified professionals offer small and midsize companies consulting services for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront TMG and Internet Security and Acceleration Servers include a full featured application-layer aware firewall that can protect your IT system from attack by outside and internal sources. Forefront Threat Management Gateway and ISA Server perform thorough inspection of Internet protocols such as Hypertext Transfer Protocol, which enables these products to uncover many attacks that can get by ordinary firewalls. The integrated firewall and VPN architecture of Forefront TMG and ISA Server support stateful filtering and monitoring of all VPN streams. ISA Servers are the centerpiece of Microsoft's network security strategy, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security consultants can help you enhance your IT security through experienced design and deployment of Forefront Threat Management Gateway and ISA Servers. Progent's Microsoft-certified consultants can help your company to deploy Microsoft Forefront TMG 2010, manage and troubleshoot any version of ISA Server, or migrate from ISA Server environments to Microsoft Forefront Threat Management Gateway.

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  • Windows 2000 Server Support and Help Microsoft Windows 2000 Remote Support
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  • Windows 2019 Technology Consulting Immediate Windows Server 2019 Hybrid Integration Integration

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    Work at Home Cybersecurity On-site Technical Support

    Progent can assist small and medium-size companies to implement cybersecurity protection solutions and provide response expertise required for work-from-home employees.

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  • Windows Server 2016 Security and Compliance Specialist Windows Server 2016 Health Service Professional
  • Windows Server 2022 Azure Arc Technical Support Services Immediate Windows Server 2022 Container Image Technical Consultant
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