Fast Phone Technical Support for Arlington Texas UNIX, Linux, or Sun Solaris NetworksFor small businesses in Arlington Texas, Progent offers support for information systems based on UNIX, Linux, Sun Solaris, or macOS and OS X or for networks that feature a combination of UNIX and Windows platforms. Progent has provided online troubleshooting to companies in every state in the U.S. (See Progent's customer recommendations). Progent also offers the expertise of Cisco CCIE-certified engineers for challenging infrastructure issues, as well as the assistance of CISSP-certified security engineers to handle high-level security architecture and disaster recovery preparedness.

Progent's online technical support engineers represent exceptional value because they are equipped with the real-world background and the advanced technology to resolve most information system problems rapidly. Efficient support lowers direct costs since solutions take up fewer billable consulting minutes. Remote support also avoids the cost of dispatching a consultant to your location. Your company saves even more in indirect expenses by minimizing or avoiding system downtime and associated losses due to business disruption, upset customers and vendors, unproductive workers, and de-focused management.

Progent's pricing policy for remote support is designed to maximize the impact of your network support dollar. Progent charges per minute for phone assistance, so you are charged only for the services that you actually get. Unlike typical online service organizations, Progent asks for no initialization surcharge or minimum job duration. Progent's one-minute billing unit and clean policy for billing avoid scenarios where fast repairs somehow turn into big invoices. Progent's penchant for disposing of problems efficiently translates into your company saving money.

Progent's Online Technical Support Tools
Over the years, Progent has fine tuned a set of optimized technologies and field-proven methodologies that ensure the maximum degree of effectiveness for remote technical support and troubleshooting for small and midsize business information systems. Progent provides secure Virtual Private Network support for VPN gateways from multiple popular vendors including Microsoft, Cisco, Juniper/NetScreen, Sonicwall and Checkpoint. Protected VPN access allows the experts of Progent's remote service group to interface to your company's computer system remotely without compromising corporate security.

Progent's powerful customer support reporting system includes comprehensive records of the support that Progent's customers have been provided. Progent's authorized consultants have the benefit of the records of support provided to every Progent customer by any Progent consultant. This database of problems and repairs is structured as a readily searchable proprietary database that allows Progent's online support experts to communicate their knowledge with the whole team to ensure that the quality of Progent's support improves daily. Progent's advanced accreditations and working relationships with major vendors including Cisco and Microsoft make available other massive technical knowledge bases and permit fast access to vendors' in-house product engineers with the result that Progent's remote consulting specialists can come up with optimal resolutions quickly.

Get Online UNIX, Linux, Sun Solaris, or macOS and OS X Technical Support from Progent
To get started with Progent's remote support in Arlington Texas or to find out additional information about Progent's phone support options, call Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If your company has a critical requirement for network support, go to Immediate Urgent Support.

Online Technical Services Available from Progent
Progent's remote network support experts possess certified skills in an extensive set of products and technologies. This broad scope of capability allows Progent's consultants to resolve practically any problem that may take place in a small or midsize company information system. Certificates earned by Progent engineers in UNIX/Linux technologies include Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer, Red Hat RHCT, Apple Certified System Administrator, Apple Certified Support Professional, and Technical Coordinator (ACTC). Cisco certifications earned by Progent technical support engineers include Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified Network Professional (CCNP), CCNA, Security Professional (CCSP), Voice Professional (CCVP), and Design Associate.

To provide assistance to businesses with multi-platform networks, Progent also provides the services of engineers with advanced Microsoft credentials such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). Progent's security engineers include Certified Information Security Manager Engineers, CISSP network security experts, and CISSP-ISSAP consultants.

Remote technical services Offered by Progent to small businesses in Arlington include:

  • UNIX, Linux, Sun Solaris, and macOS and OS X Support Services
    Progent's UNIX/Linux, Sun Solaris, and Apple macOS and OS X online support services cover a broad array of computer technology such as network infrastructure, email systems, system and operational security, UNIX/Linux and Windows coexistence, virtual server products for server economization and simplified administration, and transitioning from legacy systems to current Windows or Linux environments. Progent's group-oriented methodology for solving network problems promotes quick escalation, when required, to consultants with task-relevant experience to handle challenging situations. This accelerates solutions of critical problems, reduces network downtime, and cuts support costs.

    Progent's UNIX/Linux consultants can offer urgent online assistance for troubleshooting problems within UNIX/Linux systems powered by leading versions of UNIX including:

    Major Linux variants for which Progent offers expert support include:
    • RedHat
    • SUSE
    • Debian-GNU
    • Slackware

  • Contact a Cisco Certified Internetwork Expert for Complex Infrastructure Troubleshooting
    Cisco Consultants for Arlington TexasThe Cisco CCIE credential is the premier accreditation for networking professionals, and indicates a consultant's technical knowledge at the master level. Cisco qualified CCIEs know how to handle even the most stubborn issues associated with network infrastructure design, integration, maintenance, protection, and problem solving. Cisco qualified CCIEs work closely with Cisco's in-house product support engineers in isolating anomalies with IOS Software network administration tools and coming up with alternate approaches or identifying software patches. Cisco qualified CCIEs represent an exceptional cost-effectiveness since their deep expertise allows them to fix even the most difficult problems quickly. In typical cases, less qualified engineers can struggle for many hours or days with identical problems that a Cisco CCIE can resolve in a few minutes. Few consulting providers make Cisco CCIEs accessible to support small and medium sized companies. Progent can provide quick phone contact with a Cisco authorized CCIE so your company can get immediate help for complex network problems that are impacting worker efficiency but are outside the comfort zone of your regular network support group or consultant. Progent's CCIE consultants can connect to your network using advanced remote troubleshooting tools in order to perform efficient, secure, and economical diagnosis and repair. Progent's CCIEs can provide expertise in the entire range of Cisco's popular selection of infrastructure appliances such as PIX 500 Series Firewalls and ASA 5500 Firewalls, Catalyst FWSM modules, protected high-speed and integrated services (IS) routers, Aironet wireless access points and bridges, Cisco Meraki cloud-managed access points, VoIP systems, Catalyst family switches, plus Virtual Private Network products.

  • Certified Microsoft Windows Experts
    Windows Experts for Arlington TexasProgent's Microsoft-premier remote support engineers offer computer problem solving and consulting support for all Microsoft server products. Progent is a Microsoft Certified Partner and can offer your organization the expertise of consulting engineers who can assist your company with a wide variety of technology support including Windows Server 2012 R2 integration, Windows Server 2008 set up, Microsoft Exchange Server 2019 deployment, Microsoft Exchange 2016 migration, Exchange 2013 consulting, Microsoft Exchange 2010 monitoring and support, SharePoint Server 2016 migration consulting services, SharePoint Server 2019 design and deployment, Microsoft Teams integration, Microsoft Skype for Business migration consulting, Microsoft Lync Server integration and Office Communications Server 2007 upgrade, Microsoft Forefront TMG 2010 management and ISA Server migration, Microsoft SQL Server 2019 integration expertise, MS SQL Server 2017 expertise, Microsoft SQL Server 2016 integration and programming, and Microsoft SQL Server 2014 support, Systems Center Operations Manager (SCOM) system monitoring and reporting, Project Server and Server Online planning, SBS Server consulting, and Windows Essentials migration and cloud integration.

    Progent also can deliver a full range of online desktop support services such as Windows 7 migration, upgrading to 64-bit desktop applications, integrating Office 2010, and streamlining Business Desktop Deployment.

  • CISSP and ISSAP Certified System Security Professionals
    CISSP Premier Network Security Engineers for Arlington TexasProgent's certified CISSP, ISSAP, and CISM security consultants can provide a range of security solutions to strengthen the protection of your UNIX, Linux, Solaris, Apple Mac or Microsoft Windows network against internal or external threats or help your company to clean up quickly after a damaging penetration. Security services offered by Progent cover thorough network security audits utilizing tools such as GFI LANguard, EEYE Vulnerability Scanner, and products from Metasploit and Nikto; fast cleanup after virus and worm attacks; configuring firewalls; designing safe techniques for off-site and mobile connectivity; securing your email infrastructure from spam and DHA attacks; and setting up 24x7 network monitoring.

  • Hybrid Cloud Integration
    Azure Integration ConsultantsProgent offers expert remote consulting support to help organizations of any size connect their information networks with popular public clouds such as Azure and Amazon Web Services (AWS). Progent can assist you to plan and manage cost-effective environments that can include Windows and Linux systems and apps in both cloud-centric solutions or in hybrid network models that utilize on-premises IT assets as well as cloud services. To help you to integrate public clouds with networks, Progent can provide a variety of public cloud integration services that include Office 365 Exchange Online integration solutions with on-premises installations of Exchange, Microsoft Azure enterprise hybrid cloud solutions, Amazon Web Services hybrid cloud integration, Amazon Web Marketing Service programming and debugging, and Google Cloud Platform (GCP) integration expertise. Progent has over 20 years of experience providing high-level consulting expertise remotely, and Progent can make sure you successfully carry out your cloud integration projects on schedule and affordably.
Special Support Services Available from Progent
Progent offers the skills of seasoned online consulting professionals for contract projects that small companies often request. Progent's rates for longer-term consulting tasks are set based on the qualifications of the consultants required. Progent's experience with these special fields of computer technology allows customers to complete critical initiatives within budget and on time. Progent's special online consulting services include:
  • Help Desk Call Center Services
    Progent's Call Center support programs for small organizations with environments that incorporate UNIX, Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft technology include comprehensive Help Desk outsourcing, Virtual Helpdesk support services, and Call Center operations consulting. Progent's Standard Help Desk support services are designed for smaller businesses who don't have the resources to support an internal Help Desk but who need fast communication with an effective Help Desk Call Center with proficient phone support plus the technical depth to escalate complex trouble tickets to high-level consultants.

    Progentís Help Desk Co-management services allow your IT organization to share responsibilities for Help Desk services transparently between your IT team and Progent's large roster of certified technical support technicians and subject matter experts. Progentís Help Desk sharing service is an advanced support solution based on the leading professional services automation (PSA) platform for managing service requests, ticketing, ownership, status tracking, and reporting.

    Progent's Help Desk consulting services can support you in building an efficient new Call Center or improving your existing organization, identifying or enhancing Call Center software products to handle the special requirements of your business, or providing temporary online personnel to supplement your existing Call Center group to deal with unusually busy events like software migrations, major updates, or installing new business software.

    Progent's Help Desk team of veteran network experts gives your computer users in Arlington Texas rapid access to an efficient technical support resource with substantial experience providing phone help and remote repair service for IT systems based on UNIX/Linux, Solaris, macOS and OS X, Cisco, or Microsoft technology. Progent's mission is to earn the Help Desk Call Center perception as a significant driver of business performance, and Progent's goal is to fix and not just track IT issues.

  • Applications Services: Training, Custom Programming, and Troubleshooting
    Progent's Applications Experts Group offers phone-based advanced engineering expertise and training in special application areas that include Enterprise Requirements Planning, MRP, customizing accounting packages, and CRM. Progent also can deliver expertise, custom programming, and training for familiar Microsoft business applications such as CRM, MS Office Project, Microsoft Office Word, and Office Excel. For additional information on Progent's consulting, programming, and training offerings for UNIX/Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, see Progent's Business Application Experts Team.

    Progent's Apple Mac professionals can promote the creative elements of Apple Mac environments by offering remote help support and training in graphics, audio, and motion video. Progent's consultants offer assistance in a large selection of Apple Mac programs such as Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, Final Cut Pro, Apple Motion, and After Effects. Progent's Mac experts can also help you with specific procedures like scanning or digitizing audio or video or integrating an audio/video post production lab.

    Remote Network and Server Monitoring Services
    Progent offers businesses in Arlington Texas online network monitoring support powered by Microsoft System Center Operations Manager IT infrastructure monitoring and reporting, enhanced by Progent to suit your environment so that your network support is proactive and automated. By exposing looming problems before they cause crashes, system monitoring can avoid inconvenient and costly network failures. Progent can also utilize server and infrastructure monitoring utilities such as Nagios and MRTG to analyze UNIX, Linux, Solaris, or macOS and OS X networks, Microsoft Windows systems, or systems that incorporate a mix of operating systems.

How Your Arlington Texas Business Can Contact Progent's Remote Service Professionals
To get in touch with Progent about urgent remote expertise with UNIX/Linux, Solaris, or macOS and OS X networks, visit Progent's Emergency Online Help, call 1-800-993-9400, or go to Contact Progent.

Dallas Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Dallas Metro Area.

Onsite IT Consulting
Progent locations in Dallas Metro Area

City Address Phone Link
Addison 5080 Spectrum Drive, #1000
Addison, TX 75001
United States
(469) 317-9411 Addison Network Support Services
Allen 1333 W McDermott, Suite 150
Allen, TX 75013
United States
(469) 342-0443 Allen Network Support Services
Arlington 500 E Front St, #160
Arlington, TX 76011
United States
(817) 751-7716 Arlington Network Support Services
Dallas 3710 Rawlins St, Suite 1420
Dallas, TX 75219
United States
(214) 446-3777 Dallas Network Support Services
Fort Worth 1617 Park Place Avenue
Fort Worth, TX 76110
United States
(682) 267-0022 Fort Worth Network Support Services
Garland 675 Town Square Blvd, Suite 200 Building 1A
Garland, TX 75040
United States
(469) 649-1400 Garland Network Support Services
Irving 5000 Riverside Dr, Suite 100 Bldg 6
Irving, TX 75202
United States
(469) 565-9652 Irving Network Support Services
Plano 5700 Granite Pkwy, Suite 200
Plano, TX 75024
United States
(469) 929-2939 Plano Network Support Services
Southlake 550 Reserve Street, Suite 190 & 250
Southlake, TX 76092
United States
(817) 756-6968 Southlake Network Support Services




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    Progent's Microsoft-certified SQL Server 2017 consultants can assist you to assess the business benefits of migrating to SQL Server 2017 and can help you to plan and carry out a smooth migration of your current SQL Server environment to any deployment model including on-premises, cloud-hosted, or hybrid. Progent's SQL Server experts offer online or onsite support services ranging from on-demand design review or troubleshooting to end-to-end project management and co-management to make sure your SQL Server 2017 initiative is successfully completed on time and within budget.

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    Microsoft SQL Server 2014 incorporates significant improvements in critical areas such as speed, availability, compliance, and cloud integration. SQL Server 2014 is the first release of SQL Server that incorporates in-memory capability that works seamlessly across all types of applications including Online Transaction Processing, data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver cost-effective online and on-premises services that include system design, deployment, management, troubleshooting, and application development services to help businesses of all sizes to realize fast return from their SQL Server 2014 deployment.

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    Progent's ProSight Email Guard uses the services and infrastructure of top information security companies to deliver centralized management and comprehensive protection for all your inbound and outbound email. The powerful architecture of Email Guard managed service integrates cloud-based filtering with a local security gateway device to offer advanced protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based threats. The cloud filter acts as a preliminary barricade and blocks the vast majority of threats from reaching your network firewall. This decreases your exposure to external threats and conserves network bandwidth and storage space. ProSight Email Guard's onsite security gateway appliance adds a deeper layer of inspection for incoming email. For outbound email, the onsite gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The on-premises gateway can also help Exchange Server to track and protect internal email traffic that originates and ends within your security perimeter.

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    Progent's wireless IP phone configuration experts offer online and onsite support to help you build and maintain a Cisco wireless IP phone solution by delivering services that range from troubleshooting the set up of an IP phone or AP to offering comprehensive project management outsourcing or co-sourcing for updating the wireless infrastructure of a campus.

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    Progent can help your organization in any phase of your migration to Exchange Server 2019 including deploying Windows Server 2019 for hosting Exchange; planning high availability (HA) infrastructure for an on-premises, Microsoft cloud connected or hybrid environment; migrating mailboxes; designing and implementing Hyper-V; setting up hardware load balancing; configuring DAG groups with MCDB solid-state caching; integrating with Skype for Business 2019 for voicemail services; integration with SharePoint Server or SharePoint Online; preparing firewalls; integration with Microsoft Office 365; and configuring Outlook.

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    Citrix offers a powerful family of platforms that deliver enterprise-grade manageability, scalability, and responsiveness for virtualizing servers and for centralized distribution of Windows desktops and applications. For distributing virtualized Windows desktops and applications, Citrix offers Citrix XenDesktop and XenApp. For making and managing virtual servers, Citrix has developed XenServer and Essentials for Microsoft Hyper-V. Progent's Citrix-certified engineers can help you to assess the business advantages of Citrix technology and can help you plan, test, deploy, troubleshoot, and maintain Citrix virtualization platforms.

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    Progentís Microsoft certified consultants can provide small and mid-sized companies expert Microsoft SQL Server help. Microsoft SQL Server is a comprehensive, web-ready database and data analysis package that enables the speedy creation of enterprise-class business applications that can give your business a competitive edge. SQL Server provides built-in support for XML and can query across the Internet and outside the corporate firewall. In addition to providing expertise, maintenance and troubleshooting services, Progentís SQL experts can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the productivity of your IT network. Progent can also help you upgrade from older editions of SQL Server to SQL Server 2005.

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    Progent's Wireless Consulting Services offer a fast, economical option for businesses of any size to integrate, manage and repair advanced wireless connectivity technology. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can help you plan and install appliances such as Cisco's Aironet and Meraki access points and wireless controllers. For wireless email and web-based business applications, Progent can help with Apple iPhones, Apple iPads, Google Androids, and Windows phones and tablets.

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    Progent's UNIX platform support services offer small businesses and developers assistance with managing and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-powered technology. Progent offers your organization access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This broad range of experience offers you a convenient one-stop consulting firm to help you build and maintain a protected and robust mixed-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by integrating Windows with popular variants of UNIX such as Apple macOS and OS X, Sun Solaris, IBM AIX, HP-UX, BSD, SCO UNIX and SGI/Irix or major Linux platforms such as RedHat Linux, SuSE, Debian GNU/Linux and Mandrake.

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    Progentís IT outsourcing packages provide affordable computer support for small companies. Whether it involves designing network infrastructure, setting up an internal Help Desk or using an outside one, rolling out an updated email system, monitoring your system, or developing a web-based business solution, outsourcing your network engineering services can reduce expenses and eliminate uncertainties, allowing network support budgets to increase in a more moderate and manageable fashion than is possible by building up a bulky, all-purpose in-house network support organization. Progentís Outsourcing White Paper and datasheets show how Progent can enable you to build a secure and robust system foundation for your critical applications powered by Windows such as Microsoft Office XP, Microsoft Office 2003, and Office 2000.

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    Progent's ISSAP Premier security consultants, or Information Systems Security Architecture Professionals, are experts who have been awarded ISSAP status as a result of rigorous examination and significant work with network security design. ISSAP consultants possess comprehensive knowledge of access control systems and techniques, telecommunications and network infrastructure protection, cryptography, needs evaluation, business continuity and disaster recovery planning (DRP), and physical security. Progent's ISSAP-certified security specialists can help your company with all aspects of architecture security.

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    Progent's Microsoft-certified professionals can help you to assess the advantages of Microsoft Windows Server 2012 R2 for your company, develop test systems and rollout plans, optimize your network for on-premises, multi-site, private or public cloud-based, and hybrid environments, train your IT management, staff, develop an enterprise-wide security plan, automate network administration, help with application development, and build and validate a disaster recovery/business continuity plan.

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    Progent's Microsoft-certified consultants have more than 10 years of background planning, implementing, enhancing and fixing System Center Operations Manager solutions and can provide companies of all sizes advanced online or onsite consulting support for Microsoft SCOM 2012. Progent can help your company to design an architecture for SCOM 2012 servers that delivers the responsiveness and availability needed to monitor your IT resources efficiently, whether your datacenters are onsite, cloud-based, or a hybrid environment. Progent's SCOM consultants can also assist you to install and customize Microsoft SCOM 2012 management packs according to industry best practices for monitoring network infrastructure as well as Microsoft and third-party apps and services. Also, Progent can provide fast remote or onsite technical support to help you to remediate serious issues uncovered by SCOM 2012.

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    Progent's support specialists in Mac and Microsoft Windows technology can help you integrate Mac and Windows systems into seamless environments with resource sharing and collaboration support. Allowing efficient cooperation among a mix of servers and workstations powered by Apple Mac OS and Microsoft Windows calls for broad knowledge of and background with Mac and Microsoft technology. Progent's background in Microsoft and Apple consulting makes it possible to offer expert support to businesses that rely on these platforms to maintain their strategic edge. Progent can also assist your business to interface Apple's iPhones and iPads with your Windows network.

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    If your company does not need urgent remote support but expects to require assistance with your network soon, you can save time and expenses and guarantee that the appropriate IT skill will be available when you want it by getting in touch with a Progent sales specialist and registering as a client. For more information, call 800-993-9400 or send email to information@progent.com.

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    Progent can deliver a wide array of affordable remote and on-premises support services to help you to deploy, administer, and debug desktops and handhelds based on Microsoft Windows, macOS/OS X, Apple iOS, Android, or Linux.

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