Low-cost Network Support from Microsoft certified Consultants for Companies in Arlington, VA
By offering world-class support when you need it, making available specialized knowledge for key business applications, providing innovative services like virtual server hosting, billing solely for help delivered, and charging no sign-up fees or retainers for standard services, Progent enables your company to increase the business value of your It system and cut service expenses. Progent understands that information system protection, dependability, and efficiency are just as critical to small businesses as to major enterprises but that smaller companies don't have the leverage to spend heavily in information networks and in-house service groups. Progent's fundamental value proposition is that no network consulting organization can match Progent's ability to provide the IT support your company requires whenever you need it and at a cost you can afford.

For larger companies, Progent can provide co-sourcing support to supplement the subject matter expertise of your internal network support personnel. This can reduce expenses and minimize technical risks for big projects like application development, disaster recovery planning, security evaluations, office consolidations, or software migrations.

Progent can also provide the services of accredited consultants to help your company to design and execute your cloud strategy.

Core Technologies Supported by Progent for Office Networks in Arlington, Virginia
Progent's team of industry certified experts provides support for virtually all facets of information systems found in companies of any size. Areas served by Progent in and around Arlington include:

Support Delivery Options for Arlington, Virginia Businesses
Progent has a variety of alternatives for providing small and midsize businesses and local governments with affordable computer services for troubleshooting, consulting, hosting services, and IT administration. Progent's paradigm for delivering computer support services is built on the Call Center structure common to larger IT organizations. Progent's Contact Center Service Model promotes rapid support, comprehensive service records, reliable follow-through, and strict expense control across an array of IT support delivery modes that include remote troubleshooting, in-person help, high-end consulting, plus server and application hosting.

  • Remote Support
    Progentís Technical Response Center (TRC) offers urgent and scheduled online service for Windows, Linux, Apple OS X, and Cisco-based systems in the United States and globally. Progent's certified service experts can help customers to analyze and fix network issues without the expense or time loss of on-premises support visits. The background of Progent's IT consultants allows them to resolve the majority of IT issues quickly. For the toughest problems, Progent's depth of knowledge makes it possible to escalate trouble tickets to world-class subject matter experts. Progent provides a streamlined, web-based signup process for first-time clients to address urgent network problems and Progent charges by the minute with no startup fees or time minimums, so you are invoiced only for the assistance you get. Specialists available online include Cisco-certified CCIE network engineers, Microsoft-Premier MCSEs, and GIAC-certified security professionals. Find out additional details about Progent's remote network support expertise.

  • Onsite Service
    Progent offers on-site technical support for registered clients in larger cities in the United States. Progent's on-site support technicians can work in tandem with Progent's remote service experts to deliver small and midsize companies the optimal solution: hands-on service professionals when you need them as well as the on-line expertise of Progent's seasoned team of network consultants, security specialists, and business application programmers. The wait time for in-person support calls is usually less than one business day. There is no sign-up or retainer fee for registering as a Progent client for onsite service. Find out more about why to register for Progent's onsite network service.

  • Phone Support
    Progent's Standard Help Desk Services provide smaller organizations a complete solution that manages all facets of online desktop support from service requests through trouble ticket generation, screen sharing, progress tracking, problem solving, and management reports. Progent offers call desk services at a substantial discount off Progent's regular Level 1 desktop support rates, and Progent offers the additional option of rapid on-demand escalation to Level 2 and Level 3 experts to handle complex problems. for more information, visit Help Desk Services for Small Businesses.

  • IT Consulting Services
    Progent offers small businesses affordable access to enterprise-class IT professionals who can provide assistance with critical products and technologies including
  • Windows Server 2019 migration consulting, Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server expertise, Cisco network architecture, network security engineering, non-stop it system consulting, virtualization solutions, plus integration, programming and training for business programs including financials, ERP and MRP, business analytics, sales automation, and productivity software. Progent can help with short-term projects including site moves and major system upgrades, extended projects such as management reporting application programming and support, relational database software development and DBA support, and web design, continuing support including Microsoft System Center 2012 Operations Manager (SCOM 2012) expertise and SCOM 2016 consulting services for network monitoring and system administration, or urgent services like data restoration and malware removal.

  • Application Server Hosting
    Progent can host mission-critical applications such as Microsoft Exchange Server and Microsoft SQL in order to provide small companies with greater degrees of reliability, protection, and recoverability than is possible with the type of on-site data center that is realistically affordable for most small and midsize businesses. Because Progent utilizes the same facilities that support the equipment of many of the planet's largest IT companies, Progent can eliminate the investment in building and maintaining the infrastructure needed for world-class cooling, electrical backup, and uninterruptible Internet access. For managed application servers, Progent can also make sure that patches and service packs stay updated, protection and efficiency is continually monitored, and systems are regularly archived and ready for full and rapid restoration. Find out more concerning Progent's hosting for Exchange and other mission-critical applications.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting provides full hosting services for the entirety of a small or midsize company's production servers in a setting that not only delivers the top degree of fault-tolerance and expandability but that is in addition convenient for customers to transfer to another support firm or to bring internally whenever your circumstance calls for it. Progent's Private Cloud hosting is built around mature virtualization technologies that permit small businesses with multi-vendor environments to benefit dramatically on the costs of capital equipment, system support, and IT administration while getting world-class availability and an unparalleled degree of vendor flexibility. Unlike conventional Software as a Service hosting models, Progent's Private Cloud Hosting Service covers all server-centric software in a single centrally administered package, can handle the multi- OS and non- standardized environments common with small companies, and retains ownership of the software licenses in the client's possession so that migrating to a new virtualized host is quick, reliable, and inexpensive. This eliminates becoming a prisoner of a specific hosting provider while still offering all the savings associated with ASP and SaaS hosting alternatives.

  • Hybrid Cloud Planning and Integration Consulting
    Progent offers expert online consulting support to help businesses of all sizes connect their information networks with leading public cloud platforms including Microsoft Azure and Amazon Web Services (AWS). Progent can help you to plan and administer cost-effective ecosystems that can include Windows and Linux operating systems and apps in either cloud-centric solutions or in hybrid network models that utilize physical resources along with public clouds. To assist you to incorporate public clouds with physical datacenters, Progent offers a range of public cloud migration services such as Office 365 integration with on-premises Exchange deployments, Azure design and deployment consulting, Amazon Web Services cloud integration support, and Amazon Web Marketing Service programming and debugging. Progent has more than 15 years of experience delivering advanced consulting support online, and Progent can help you complete your cloud integration projects quickly and within your budget.
Progent's Low-Cost Managed Services for Outsourcing IT Monitoring and Management
Progent's affordable ProSight family of network management outsourcing services is intended to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all aspects of information assurance. Managed services offered by Progent include:
  • ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint protection (EPP) service that utilizes cutting edge behavior analysis tools to defend endpoint devices and physical and virtual servers against new malware attacks such as ransomware and file-less exploits, which easily evade legacy signature-matching AV tools. ProSight Active Security Monitoring protects local and cloud-based resources and provides a unified platform to automate the entire threat progression including filtering, identification, mitigation, remediation, and post-attack forensics. Key capabilities include single-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against new attacks. Learn more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection (ESP): Unified Endpoint Protection
    Progent's ProSight Enhanced Security Protection (ESP) managed services offer ultra-affordable in-depth security for physical and virtual servers, desktops, mobile devices, and Exchange Server. ProSight ESP uses contextual security and advanced machine learning for continuously monitoring and responding to cyber assaults from all attack vectors. ProSight ESP offers two-way firewall protection, intrusion alerts, endpoint management, and web filtering through leading-edge tools incorporated within one agent accessible from a unified console. Progent's data protection and virtualization experts can help your business to design and implement a ProSight ESP environment that meets your company's specific requirements and that helps you demonstrate compliance with legal and industry data protection standards. Progent will assist you specify and implement policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alerts that require urgent action. Progent's consultants can also help your company to install and verify a backup and disaster recovery system like ProSight Data Protection Services so you can recover quickly from a destructive security attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Microsoft Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup
    ProSight Data Protection Services offer small and mid-sized businesses an affordable end-to-end solution for reliable backup/disaster recovery. For a fixed monthly cost, ProSight DPS automates and monitors your backup processes and enables rapid restoration of vital files, apps and virtual machines that have become lost or damaged as a result of component breakdowns, software glitches, natural disasters, human error, or malicious attacks such as ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, applications, system images, as well as Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to a local storage device, or to both. Progent's cloud backup specialists can provide world-class expertise to set up ProSight Data Protection Services to to comply with regulatory requirements like HIPPA, FIRPA, PCI and Safe Harbor and, whenever needed, can assist you to recover your critical data. Read more about ProSight Data Protection Services Managed Backup.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and inexpensive for smaller businesses to map, track, reconfigure and debug their networking appliances such as routers and switches, firewalls, and access points plus servers, printers, endpoints and other devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that network maps are always current, copies and manages the configuration information of almost all devices connected to your network, tracks performance, and sends notices when potential issues are discovered. By automating tedious management and troubleshooting activities, ProSight WAN Watch can knock hours off ordinary chores such as network mapping, reconfiguring your network, locating appliances that need critical updates, or identifying the cause of performance issues. Find out more about ProSight WAN Watch network infrastructure management consulting.

  • ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
    ProSight Email Guard is Progent's email filtering and encryption solution that incorporates the services and infrastructure of top data security companies to deliver centralized control and world-class protection for all your email traffic. The hybrid architecture of Progent's Email Guard managed service integrates cloud-based filtering with an on-premises gateway device to offer complete defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne malware. ProSight Email Guard's cloud filter acts as a preliminary barricade and keeps most unwanted email from reaching your security perimeter. This reduces your exposure to inbound attacks and saves system bandwidth and storage space. ProSight Email Guard's on-premises security gateway device adds a deeper layer of analysis for incoming email. For outgoing email, the onsite gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The onsite security gateway can also assist Microsoft Exchange Server to monitor and protect internal email that stays within your corporate firewall. Find out more about Progent's Email Guard spam filtering, virus blocking, content filtering and data loss prevention.

  • ProSight LAN Watch: Server and Desktop Monitoring and Management
    ProSight LAN Watch is Progentís server and desktop monitoring service that incorporates advanced remote monitoring and management techniques to keep your IT system operating at peak levels by checking the health of critical assets that power your information system. When ProSight LAN Watch uncovers an issue, an alarm is transmitted automatically to your specified IT personnel and your Progent consultant so that any looming problems can be resolved before they have a chance to impact your network Find out more about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small or mid-size business can have its key servers and apps hosted in a protected Tier III data center on a fast virtual host configured and managed by Progent's network support professionals. Under the ProSight Virtual Hosting model, the client retains ownership of the data, the OS software, and the apps. Since the environment is virtualized, it can be ported easily to a different hardware solution without requiring a time-consuming and difficult configuration procedure. With ProSight Virtual Hosting, your business is not tied one hosting service. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, maintain, retrieve and protect data related to your network infrastructure, procedures, business apps, and services. You can quickly find passwords or IP addresses and be warned about upcoming expirations of SSL certificates or warranties. By updating and organizing your network documentation, you can save up to half of time wasted searching for vital information about your IT network. ProSight IT Asset Management features a common location for holding and collaborating on all documents required for managing your business network such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers a high level of automation for collecting and relating IT information. Whether youíre making improvements, doing maintenance, or responding to a crisis, ProSight IT Asset Management delivers the knowledge you need the instant you need it. Find out more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and affordable way for small and medium-size businesses to obtain an unbiased evaluation of the health of their network. Based on some of the top remote monitoring and management platforms in the industry, and overseen by Progent's certified team of information technology professionals, ProSight Network Audits show you how closely the deployment of your core infrastructure devices conform to leading practices. The Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver instant benefits like a more manageable Active Directory (AD) system. Both also come with a year of advanced remote network monitoring and management (RMM). Advantages can include lower-cost management, improved compliance with data security standards, more efficient utilization of network assets, faster problem resolution, more dependable backup and recovery, and less downtime. Learn more about Progent's ProSight Network Audits network infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is a low-cost service built around a brief interview with a Progent information assurance consultant. The interview is intended to help evaluate your organization's ability either to stop or recover rapidly following an attack by a ransomware strain like Ryuk, WannaCry, NotPetya, or Hermes. Progent will work with you directly to collect information concerning your existing security profile and backup/recovery system, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can apply best practices to build a cost-effective security and backup system that meets your business requirements. For details, refer to Progent's ProSight Ransomware Preparedness Report.

Unique Advantages of Working with Progent
As a Microsoft-certified Partner and a Microsoft Small Business Specialist, Progent is an acknowledged expert at the core network software and office productivity programs important to the majority of small and medium-size businesses. As a Cisco-authorized partner, Progent also can provide help for an increasingly complex array of network technologies including firewalls, switches, routers, voice-over-IP options, and wireless connectivity. In addition, Progent's CISSP-Premier security consultants, CISM-certified security professionals, CISA-qualified security audit specialists and GIAC-qualified information assurance professionals can provide a company-wide perspective on system protection and can help with complex security projects such as SIEM solutions to help enterprises meet industry guidelines and statutory mandates for network information protection and incident reporting.

The scope and size of Progent's consulting team bring a powerful set of advantages to organizations trying to maximize the business value of their information network within a realistic budget. These advantages include:

  • Best Practices
    Progentís team of Microsoft and Cisco Certified consultants average longer than ten years of hands-on professional experience, at the forefront of IT service, performing a broad range of technical projects for an extensive array of businesses. Each Progent support professional shares a proven collection of personal best practices which are incorporated into company-wide leading practices training that Progent instills in its consulting personnel. This means that you get not only world-class IT capability, but also a support engineer with field-tested methods for fixing real-world network problems rapidly. Learn more details about Progent's best practices for network consulting.

  • Value Pricing Structure
    Progent's pricing policy is to charge for online service and on-premises help by the minute. Consequently, you are invoiced just for received support. Progent does not demand a more expensive rate for after-hours or emergency service, and Progent does not bill for travel except for emergency support where on-site work is less than 4 hours. In addition, Progent imposes no sign-up charge and requires no monthly commitment for support services provided during regular working hours. Many service organizations impose substantial minimum payments or bill in increments of fifteen minutes or more. Progent's small pricing granularity eliminates king-size bills for quick repairs. Another benefit of by-the-minute invoicing is that customers are not inclined to permit incipient issues to stay unaddressed until they become major problems. Read more details about Progent's value pricing for IT outsourcing.

  • Comprehensive Reporting of IT Support
    Progent has created a sophisticated support reporting system that records and formats complete documentation for all billed services. Unlike many independent consultants or local support firms who provide minimal documentation or details of tasks done, every service delivered by Progent is accompanied by comprehensive documentation. Every Progent staff member has use of the support reports given by every consultant to every customer. The practice of documenting and archiving support records allows more efficient support and avoids a slew of common misfortunes such as when a support customer is virtually held hostage to a consultant who wonít release the keys to the kingdom. Read more about Progent's documentation of IT outsourcing services.

  • Information Transfer
    Progent practices information transfer from Progent's consultants to clients. By educating clients to handle technical issues that are within their scope, Progent can concentrate on delivering hard-to-find services where Progent faces little competition. Small companies who utilize freelance service providers or who employ internal support personnel gain when Progent transfers knowledge about new technology and proven processes to make their IT environments more robust, secure, and efficient. Read additional information about Progent's knowledge transfer services.

Get in Touch with Progent
If your Arlington, Virginia company needs to contact Progent about IT outsourcing, consulting, or technical support, call 800-993-9400 or refer to Contact Progent.

Fast Online Technical Help
For immediate remote technical support, you can call Progent's Technical Response Center toll-free at 1-866-PROGENT (866-776-4368).

An index of content::

Aironet 1700 Access Point Computer Engineer Specialist
UNIX with Windows Information Technology Consulting
Windows, UNIX, Solaris Online Consulting

If you are producing UNIX-based applications in an environment that includes MS Windows-based processors, desktops, and office applications, Progent offers full-service network support outsourcing that allows you to concentrate on your field of high-value expertise without the continual distraction of managing your company information system. By using automated server monitoring and by providing online and in-person assistance when your business needs it, Progent represents an affordable alternative for supporting an IT network that features excellent availability, protection, and efficiency. Progent's developer assistance offerings feature full-service it outsourcing, virtual server infrastructure, online and in-person service and repair, 24x7 monitoring, and Help Desk support.

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Aurora Exchange 2010 Server IT Consulting Companies Microsoft Exchange Server 2007 Technical Services in Adams County Colorado
Exchange Online and on-premises Exchange Technical Consultant
Office 365 IDFix Network Consulting

Microsoft Office 365 Exchange Online allows you to utilize cloud-based servers, mailboxes and other email infrastructure to reduce hardware expense and management hassle. You can use Exchange Online to run all your Exchange mailboxes, or you can set up a hybrid solution that incorporates both local as well as cloud-resident mailboxes. Progent's Microsoft-certified consulting experts can provide affordable remote support to assist your small businesses to evaluate the benefits of Office 365 Exchange Online, plan a network topology that fits your functional requirements and IT budget, implement a non-disruptive migration from your existing Exchange organization to one that incorporates Exchange Online, train your management team and users, and provide ongoing consulting and troubleshooting.

BlackBerry Desktop Manager Network Companies Midtown Houston BlackBerry Enterprise Server Consultants
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Linux Network Monitoring Online Support
Linux Network Monitoring, Nagios and MRTG Professional

Nagios and MRTG are useful, free monitoring utilities that operate under Linux and can be used to analyze UNIX/Linux networks, MS Windows systems, or mixed-platform situations where Linux and Microsoft Windows run side by side. Nagios allows system managers to monitor network services such as POP3, HTTP, SSH, and PING. Multi Router Traffic Grapher allows you to graph the bandwidth through SNMP-enabled network appliances such as processors, routers, and switches. Progent's system integration engineers can help you utilize both these tools to streamline and troubleshoot your network.

CISM Certified Computer Security CISM Certified Security Management Technology Professional
Virtual Machine Hosting Consulting
ProSight Hosting for Virtual Servers Consulting

Progent's ProSight Virtual hosting services offer small businesses a variety of benefits such as lower capital costs, reductions in operational expense, better executive focus, world-class protection, greater availability, and regulatory compliance.

CISSP Auditing Engineer
Support for Fortinet 3000 Series Firewalls
Fortinet Firewall Web Filtering On-site Support

Fortinet next-generation firewalls are leaders in offering best-in-class throughput for SSL/TLS inspection. Progent's Fortinet firewall consultants can assist your business to deploy your Fortinet security appliances to safeguard all your IT resources at the network edge, within the data center core, at branches, and at the cloud edge.

CISSP Network Intrusion Penetration Testing CISSP Security Organization
Project Server Design
Engineer for MS Project Server

Progent's Microsoft-certified engineers offer advanced expertise in deploying, managing and debugging all versions of Microsoft Project Server and can deliver a broad variety of cost-effective remote consulting services based on industry best practices to assist businesses of any size to get all the advantages of this leading platform. Consulting support offered by Progent include system planning, software configuration and migration, setting up safe collaboration among local and remote or mobile users, network infrastructure optimization, and specialized webinar training.

CRISC Certified Network Consultants Consultant Services
Catalyst Switch IOS Technical Consultant Worldwide Catalyst Switch VLAN Online Support
Check Point Power-1 Firewall Consultants Firewall Configure for Check Point Software Blade
Cisco ASDM Firewall Management On-site Support ASA and PIX Online Support Services
Cisco CCIE Remote Repair Cisco Planning Recovery Services
Engineer for SQL Server 2012
Microsoft Certified Partner SQL Server 2012 AlwaysOn Failover Cluster Help and Support

Progent can provide the support of certified consultants and seasoned database application programmers, database administrators, project management experts, Cisco-certified network engineers, disaster recovery/business continuity planning specialists, and security consultants to assist you to evaluate the potential benefits of Microsoft SQL Server 2012 for your organization, set up test environments at your site or at Progent's lab, design and execute out a smooth transition to SQL Server 2012 from previous releases of SQL Server or from other RDBMS solutions, and define an efficient and safe IT infrastructure that helps you maximize the strategic benefit of Microsoft SQL Server 2012.

Cisco CCIE Small Business Network Consulting Services in Monterey Peninsula Microsoft and Apple Consulting Services in Scotts Valley CA
Microsoft Hyper-V 3.0 Server Virtualization Specialist
Online Support for Hyper-V 3.0 Shared Nothing Live Migration

Widows Server 2012 R2 Hyper-V advances the power of server virtualization in critical areas such as secure multitenancy, flexible network infrastructure, cloud readiness, scalability and throughput, and fault tolerance. Progent's Microsoft-certified consultants can help your company to benefit from Hyper-V to deploy and maintain virtual servers to cut network costs and improve productivity.

Cisco Small Business IT Consulting Group Cisco Network Design and Configuration
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Microsoft Partner System Consulting Services
Microsoft Certified Partner Network Support Consultant

Progent is a Microsoft Certified Partner with special competencies that include Advanced Infrastructure Solutions. Microsoft Certified Partners represent the most successful organizations who receive the highest customer endorsement and enjoy the tightest working relationship with Microsoft. The understanding, capabilities, and dedication needed to achieve the level of Microsoft Certified Partner benefits Progent's clients by allowing Progent to offer your business better solutions for your information system.

Computer Consulting Firm California Modesto Network Support
Microsoft Project Server 2013 Application Consultants
Microsoft Project Server Workflow Training Professional

Progent's Microsoft engineers offer advanced support in deploying, using and debugging all versions of Project Server and can deliver a broad range of cost-effective online consulting services following industry best practices to help organizations of all sizes to receive all the benefits of this powerful platform. Services offered by Progent include system planning, software configuration and upgrades, strategies for secure file and status sharing among local and offsite users, network optimization, and customized online training.

Computer Firms in Arlington, VA San Antonio, Texas Computer Consulting Group
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Exchange 2007 Edge Server Consultant
Exchange 2007 Technology Consulting Services

Progent's Microsoft certified support team can help you design and deploy an efficient in-place Microsoft Exchange 2007 migration strategy that avoids productivity disruption, reduces long-term service requirements, and makes your Exchange 2007 Server easy to manage. For complicated multiple server or multi-site migrations, Progent has the background to finish your project rapidly and affordably. Progent's Exchange 2007 support, repair, and design offerings include expertise with the integration of outside vendor enhancements of Exchange Server 2007 and the design of unified messaging implementations based on Microsoft Exchange Server 2007.

Computer Support Freelance Jobs Subcontractor Job for Microsoft MCA Engineer
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Consultant Services for Private Cloud Hosting for Virtual Data Centers ProSight Virtual Hosting Specialist
SCCM 2012 Windows Server Deployment On-site Support
SCCM 2012 Central Administration Site Support and Help

Progent can help your organization to plan for, implement, and administer Microsoft System Center 2012 R2 Configuration Manager. Progent can help you to upgrade smoothly to SCCM 2012 from an older device and application management platform or help you to enhance your current SCCM 2012 ecosystem to accommodate your evolving business requirements. In addition, Progent can help you to build a software foundation that takes full advantage of SCCM by delivering advanced consulting support for related Microsoft technologies including ADDS, SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services.

Consultants for CISSP Certified Security Technology Professional for CISSP-ISSEP Cybersecurity
Citrix XenApp Datacenter Setup and Support
Citrix XenApp Network Consultants

Progent's Citrix-certified experts can help you to plan, deploy, manage, and troubleshoot a virtualized application delivery and management solution based on Citrix XenApp. Progent's Cisco CCIE network consultants can show you how to optimize your network infrastructure for delivering server-side and client-side applications, and Progent's datacenter support experts can assist you to manage and maintain a remote datacenter that features high uptime, advanced security, and fast recovery.

Consulting Service Firm in Arlington, County Cisco Repairing
Online Cisco Certified CCIE Software Consulting Firm
Implementation Support for Cisco Access Point

Progent's Cisco-certified CCIE network infrastructure consultants can help your business to configure, manage, upgrade and debug Cisco network products. Progent offers Cisco, Meraki and Nexus switch consulting, ASA firewall expertise, Meraki and Aironet Wi-Fi access point consulting, Cisco VoIP phone expertise, and CUCM/CallManager software consulting.

Consulting for Firewall in Kansas Security Firewall Network Install in Kansas
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Systems Management Server offers added functionality for change and configuration management of Windows-powered networks through introducing Feature Packs. Feature Packs reduce the net administrative costs of managing and configuring software by making it simpler to copy system images, manage mobile computers, and run management tools. In addition to alerting you about techniques to save management expenses by installing Microsoft SMS 2003 Feature Packs, Progent's consulting experts can help you prepare and perform IT tasks that cover areas that Feature Packs are designed to make more efficient. Progent's migration and upgrade services can lower cost and eliminate business disruption as you move to the latest operating systems and applications. Progent's wireless engineers can help you define efficient procedures and standards to manage PDAs and smart mobile communication devices so your field force remains efficient and secure. Progent's CISSP-certified engineers and CISM-certified security experts can help you design a security plan that incorporates standards, processes and technologies to keep your IT computer system safe.

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Progent has been providing SharePoint support since the first product was published more than a a dozen years, and Progent has the scope of technical know-how to assist organizations of any size to design and carry out a SharePoint Server 2013 deployment and create SharePoint Server 2013 applications that bring significant business benefit to your IT investment. Progent's Microsoft-certified consulting team can assist you to evaluate the business advantages of migrating to SharePoint 2013 or SharePoint Online from older versions of SharePoint or from a different collaboration solution; determine if an in-house, Cloud-based or hybrid configuration is most sensible for your company; and pick the most appropriate edition of SharePoint 2013 for your applications. Progent can provide full project management services or can help in specific jobs associated with your SharePoint 2013 migration.

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Aironet Outdoor APs Outsourcing
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Progent's Cisco-certified wireless networking consultants can assist businesses of all sizes to plan, deploy, manage and repair Cisco Aironet Wi-Fi AP environments to achieve the throughput, coverage, density, expandability, security compliance and manageability required for transparent access between wireless and wired network infrastructure. Progent can provide affordable online and onsite support for legacy and new-generation 802.11ac Aironet wireless access points and Progent can help you design and manage wireless solutions that include indoor and outdoor/industrial Aironet APs.

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Les Kent has a 35-year track record of successful network integration, executive administration, sales, and operations. He has demonstrated a knack for creating elegant information technology solutions in his roles as as a network architect, programmer, project manager, deployment expert, and problem solver for small companies, new ventures, and major enterprises.

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Troubleshoot for FreeBSD

Progent's UNIX family support services provide small businesses and developers help with managing and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-powered technology. Progent can give your organization access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide array of experience offers you a convenient one-stop consulting firm to help you build and manage a protected and robust mixed-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by integrating Windows with major versions of UNIX such as Apple macOS and OS X, Sun Solaris, AIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO UNIX and Silicon Graphics IRIX or major Linux platforms such as RedHat Linux, SuSE Linux, Debian-GNU and Slackware.

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Progent's Cisco-Certified network management engineers can assist you to run Cisco's network management utilities along with a variety of powerful third-party products to build a comprehensive network management solution to keep your network running reliably, conserve limited resources, protect your data, revive quickly from device failure or deliberate assaults, and allow you to add or repurpose valuable resources sensibly and economically as your company evolves.

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Progent's Microsoft-certified consultants can assist you you to calculate the benefits of Windows Server 2008 for your company, create test programs and rollout strategies, install Windows Server 2008 with your network environment and workload, train your support staff how to use enhanced management tools, and deliver continuing consulting and technical support via affordable alternatives including Contact Center service and remote technical support.

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Microsoft Office Communications Server delivers Instant Messaging and presence as part of an extensible, enterprise-grade package featuring enhanced security, transparent integration with other Microsoft products, an extendable, industry-standard development environment, and support for regulatory requirements such as HIPAA, SOX, and Gramm-Leach-Bliley. Communications Server allows cost savings and improved business efficiencies, increased individual output, and better intellectual property protection. MS Communications Server has been superseded by Lync, which itself has been replaced by Skype for Business. Progent's Microsoft-certified IM and Presence consultants can provide online and on-premises configuration support and mediation services for your Office Communications Server deployment and can assist your organization to evaluate the advantages of upgrading to Microsoft's Skype for Business. Progent can also assist you to plan and carry out an efficient migration that will add significant strategic value to your IT system

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Progent offers affordable remote support to help companies of any size to access Amazon AWS cloud services such as Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can assist your IT team with every phase of Amazon AWS integration including requirements analysis, readiness evaluation, architectural design and review, testing, deployment, administration, performance optimization, licensing management, disaster recovery solutions, and security strategies.

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Exchange Servers and Macintosh computers can work together efficiently. Progent's Apple and Microsoft certified experts can help you set up Microsoft Entourage and Microsoft Exchange Server so your Mac users can collaborate with teammates who run Microsoft Outlook. With Microsoft Exchange and Entourage 2008 for Mac, Exchange and Mac software can coexist, allowing Mac users to receive and send email, search the GAL, copy addresses, sync up calendars, and alert fellow workers to meetings with your Exchange account. Progent will verify that your Microsoft Server is properly set up and that LDAP and Outlook Web Access are working. Progent also offers specialized onsite Entourage education.

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Progent's Intune consultants can help your company to assess the business case for adopting Intune for administering your portable devices including laptops, smartphones, and tablets powered by Windows, Apple iOS, and Google Android. Progent's Intune consultants can assist your company to configure policies, plan and deploy test systems to confirm the appropriateness of Microsoft Intune for your environment, install Intune across your enterprise, integrate Intune with SCCM for single-console change management, and maintain your Intune solution.

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Progent offers cost-effective remote consulting services for all editions of Microsoft Office Access including Access desktop and Access Web App and can provide advanced support for application programming, database migration, performance optimization, report design, and troubleshooting. Progent also offers custom online classes for Access programming and DBA services.

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Progent has a long background delivering a full-spectrum of online IT support and urgent troubleshooting services to local governments and schools across the United States. Progent is one of the pioneers in providing expert remote network support and has provided network support to organizations in all 50 states. Online support saves travel costs and solves problems faster than on-premises service calls.

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Progentís consultants provide experience in multiple disciplines relevant to mobile connectivity such as system infrastructure, wireless data synchronization, wireless security, mobile email, Microsoft Windows Mobile, Research in Motion Blackberry, and wireless software programming. Progent's certified experts can save your organization work and expense by using their wireless experience to show you how to choose and integrate mobile networking technologies that fit the needs of your business. Progent can also tune your IT architecture so that wireless data devices work better.

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Progent's certified SQL Server developers and DBAs can provide online expertise to assist organizations of any size to create, manage, and troubleshoot applications based on the Microsoft SQL Server RDBMS and Microsoft's .NET framework. Progent's SQL Server consultants offer support for any element of the application life cycle in environments that range from small business or departmental databases to N-tier VLDB applications and data warehousing.

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Progent's Data Center professionals can help you select high availability data centers that meet the specific needs of your business. Fault tolerant collocation sites are especially appealing to small companies due to of their affordability and simplified logistics compared to pursuing a do-it-yourself approach. Trying to build an in-house data center that offers even a basic degree of fault tolerance is too costly for typical small organizations. Progent can show you how to reap all the advantages of high availability data centers and 24x7 colo sites by offering a complete array of consulting and maintenance services.

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For answers to common enquiries concerning becoming employed by Progent, visit Employment at Progent Frequently Asked Questions.

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Progent's Microsoft-certified consultants can assist you to evaluate the value of Lync Server 2010 for your environment and can help you to design and execute a deployment of Lync Server that centralizes the management of Instant Messaging and Presence and improves the output of your office staff, at-home workers, and smartphone users. Progent's consultant's can also assist your company to carry out an efficient migration to Lync Server 2010 from Office Communications Server or Live Communications Server, integrate Microsoft Lync Server with Microsoft Exchange, Microsoft SharePoint, and SQL Server, show you how you can use Lync Server 2010 to enhance the team-computing functions of Microsoft Office programs, and offer training and ongoing technical support for Lync Server and other Microsoft products.

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