Professional Online Help for Arlington, Virginia Networks from Certified Engineers
Small companies have traditionally been underserved by major network support firms. Many small companies allow themselves to become dangerously reliant on individual engineers or small consulting firms who lack the bandwidth or extensive skill sets to respond quickly or effectively to network crises. Still other small businesses turn to mass-market support firms staffed with technicians trained to provide standardized fixes for common issues but who are missing the experience and technical scope to deal with the variety of configurations and absence of standardization typical of small company information networks.

Progent's time-tested approach to providing low-cost and successful network support to small companies has made Progent one of the premier Microsoft-certified network consulting organizations in the country. Progent has provided remote support to companies in every state in the United States (See Progent's customer testimonials).

For larger businesses, Progent offers co-sourcing and project management services to supplement the technical skills of your in-house IT support staff. This can save money and minimize technical risks for major projects such as software programming, disaster recovery preparedness, security audits, office consolidations, or software migrations and upgrades.

Progent can also provide the services of accredited experts to assist your company to design and implement your cloud strategy.

Core Products and Technologies Supported by Progent for Companies in Arlington, Virginia
Progent's national team of certified consultants offers help for all aspects of network technology deployed by organizations of any size. Technologies served by Progent in and around Arlington include:

Service Delivery Options for Arlington, Virginia Companies
Progent offers a selection of options for providing small companies with affordable IT services for technical support, consulting, and network management. Progent's paradigm for delivering network support is built on the Help Desk Call Center operational structure familiar to larger IT groups. Progent's Help Desk Call Center Service Mechanism promotes fast response, thorough service documentation, dependable follow-through, and strict expense monitoring across an array of IT service delivery options that include online repairs, in-person help, and top-level consulting.

  • Remote Support
    Progent's Technical Response Center offers emergency and scheduled remote support for Microsoft Windows, Linux, Apple, and Cisco-powered environments in the United States and worldwide. Progent's certified service experts can help customers to analyze and repair network issues without the expense or delay of on-premises support visits. The experience of Progent's network engineers makes it possible to resolve most network issues rapidly. For complex problems, Progent's depth of knowledge makes it possible to escalate troubleshooting tasks to advanced subject matter experts. Progent provides a convenient, web-based signup process for first-time customers to address emergency situations and Progent charges by the minute with zero sign-up fees or time minimums, so you pay only for the help you get. Specialists you can access remotely include Cisco-certified CCIEs, Microsoft-Premier MCSEs, and GIAC-certified security professionals. Learn additional details concerning Progent's remote network support services.

  • On-site Service
    Progent provides onsite technical support for signed-up clients in larger cities in the United States. Progent's on-site service personnel can work in conjunction with Progent's remote support experts to give small and midsize companies the best of both worlds: on-premises support professionals when you need them as well as the remote help of Progent's worldwide staff of IT consultants, security specialists, and business application programmers. The response time for in-person support calls is usually under one business day. Progent requires no sign-up or retainer charge for registering as a Progent customer for onsite support. Learn more concerning how and why to sign up for Progent's in-person network support services.

  • Phone Support
    Progent's Standard Help Desk Services offer smaller organizations a complete solution that handles all aspects of online Level 1 desktop technical support from initial requests through ticketing, remote desktop control, status tracking, problem solving, and management reports. Progent offers service desk support at a significant discount from Progent's normal desktop service rates, and Progent can provide the additional option of fast as-needed escalation to subject matter experts to handle the most issues. For details, refer to Help Desk Services for Small Businesses.

  • Help Desk Co-management Services
    Progent's shared Help Desk services allow your business to split responsibilities for Help Desk services transparently between your in-house IT team and Progent's roster of seasoned technical support technicians and subject matter experts. Progent's shared Help Desk service is a collaborative support solution based on the top PSA platform for handling service requests, ticketing, ownership, status tracking, and metrics. For more information, refer to Progent's Co-managed Help Desk services.

  • Consulting Services
    Progent provides small and midsize companies affordable access to enterprise-class IT professionals who can deliver help with vital technologies such as Microsoft Windows Server 2022 planning and migration expertise, Windows Server 2019 migration services, Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Cisco network architecture, consulting support for Horizon3.ai's NodeZero threat assessment platform, company-wide network security consulting, non-stop it system consulting, virtual server strategies, plus configuration, customization and training for business applications such as financials, ERP and MRP, management reporting, sales automation, and office productivity suites. Progent can help with one-time projects such as office relocations and major software migrations, extended projects such as customizing a legacy ERP system to a modern Microsoft Dynamics or Dynamics 365 package, relational database application programming and administration support, and web design, continuing services such as Microsoft System Center 2012 Operations Manager (SCOM 2012) expertise and Operations Manager 2016 consulting services for IT infrastructure monitoring and system administration, or emergency services like data restoration and malware removal.

  • Network Infrastructure Expertise for an At-Home Workforce
    Progent can assist small and medium-size businesses to plan, implement and troubleshoot the infrastructure to support a remote workforce. Aspects of infrastructure for which Progent's experts can deliver assistance include safe and convenient VPN tunnel connections, Virtual Desktop Infrastructure (VDI) software, router integration, Wi-Fi network design and deployment, and reliable Internet connections. To learn about Progent's infrastructure consulting services for a remote workforce, see network infrastructure consulting services for an at-home workforce.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting provides comprehensive hosting services for the entirety of a small or midsize company's production servers in a setting that not only provides the top degree of fault-tolerance and expandability but that is in addition convenient for customers to migrate to another service provider or to bring in-house whenever your circumstance warrants it. Progent's Private Cloud hosting service is based on tested virtual server technologies that permit companies with multi-vendor environments to save significantly on the costs of capital equipment, infrastructure maintenance, and IT management while achieving world-class dependability and an unparalleled level of vendor alternatives. Unlike conventional SaaS hosting offerings, Progent's Private Cloud Hosting covers all server-based software in one centrally administered service, can support the multi- OS and non- standardized networks common with small businesses, and retains ownership of the software in the customer's hands so that migrating to a different virtualized system is fast, safe, and affordable. This eliminates becoming a captive to a single hosting provider while still providing all the economies associated with ASP and SaaS hosting alternatives.

  • Hybrid Cloud Integration Consulting
    Progent offers advanced online support services to help organizations of all sizes integrate their IT infrastructure with leading public cloud platforms including Microsoft Azure and Amazon Web Services. Progent can assist you to plan and administer cost-effective ecosystems that support Windows and Linux systems and applications in both cloud-based solutions or in hybrid topologies that seamlessly combine on-premises resources as well as public cloud services. To assist you to incorporate public clouds with networks, Progent can provide a range of cloud migration services that include Office 365 integration solutions with on-premises installations of Exchange, Azure planning and deployment services, Amazon Web Services cloud migration, Amazon Web Marketing Service (WMS) development and troubleshooting, and Google Cloud integration expertise. Progent has over 20 years of experience delivering advanced consulting support online, and Progent can help you successfully carry out your cloud integration initiatives on schedule and within your budget.
Progent's Flat-rate Managed Services for Remote Network Management
Progent's low-cost ProSight line of network monitoring and management services is designed to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all aspects of information assurance and compliance. ProSight managed services offered by Progent include:
  • ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint protection solution that incorporates SentinelOne's next generation behavior-based machine learning tools to defend endpoints and physical and virtual servers against modern malware assaults such as ransomware and file-less exploits, which easily get by legacy signature-based anti-virus products. ProSight Active Security Monitoring safeguards local and cloud-based resources and offers a single platform to address the complete threat progression including filtering, infiltration detection, mitigation, cleanup, and post-attack forensics. Top capabilities include one-click rollback with Windows VSS and automatic network-wide immunization against new threats. Progent is a SentinelOne Partner, dealer, and integrator. Learn more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery powered by SentinelOne technology.

  • ProSight Enhanced Security Protection: Unified Endpoint Security
    ProSight Enhanced Security Protection (ESP) managed services offer affordable multi-layer security for physical servers and VMs, workstations, smartphones, and Exchange email. ProSight ESP utilizes contextual security and advanced machine learning for continuously monitoring and responding to cyber threats from all attack vectors. ProSight ESP offers firewall protection, intrusion alarms, device management, and web filtering through cutting-edge tools incorporated within one agent accessible from a single control. Progent's data protection and virtualization consultants can assist your business to design and implement a ProSight ESP environment that meets your company's specific needs and that helps you demonstrate compliance with legal and industry information security standards. Progent will help you define and implement security policies that ProSight ESP will enforce, and Progent will monitor your network and react to alarms that require urgent action. Progent can also assist you to set up and verify a backup and disaster recovery solution such as ProSight Data Protection Services (DPS) so you can get back in business quickly from a potentially disastrous cyber attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Exchange filtering.

  • ProSight DPS: Managed Backup and Recovery
    ProSight Data Protection Services from Progent offer small and mid-sized organizations a low cost end-to-end service for reliable backup/disaster recovery (BDR). Available at a fixed monthly price, ProSight DPS automates your backup activities and enables rapid recovery of vital data, apps and VMs that have become unavailable or damaged as a result of component failures, software glitches, disasters, human error, or malicious attacks such as ransomware. ProSight DPS can help you back up, recover and restore files, folders, applications, system images, plus Hyper-V and VMware images/. Critical data can be backed up on the cloud, to a local storage device, or to both. Progent's backup and recovery consultants can deliver world-class support to set up ProSight Data Protection Services to be compliant with regulatory standards like HIPAA, FIRPA, and PCI and, when needed, can assist you to recover your business-critical data. Read more about ProSight Data Protection Services Managed Backup and Recovery.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is an infrastructure management service that makes it easy and inexpensive for smaller businesses to diagram, monitor, reconfigure and troubleshoot their connectivity hardware like routers and switches, firewalls, and load balancers as well as servers, client computers and other networked devices. Incorporating state-of-the-art RMM technology, WAN Watch ensures that infrastructure topology diagrams are always updated, copies and displays the configuration of virtually all devices connected to your network, tracks performance, and generates alerts when potential issues are discovered. By automating tedious management activities, WAN Watch can knock hours off ordinary chores such as making network diagrams, reconfiguring your network, locating appliances that require important updates, or resolving performance issues. Learn more details about ProSight WAN Watch network infrastructure monitoring and management services.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Email Encryption
    ProSight Email Guard is Progent's email filtering and encryption platform that incorporates the technology of leading information security companies to deliver web-based management and world-class security for your inbound and outbound email. The hybrid structure of Progent's Email Guard combines cloud-based filtering with an on-premises security gateway device to offer advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based threats. ProSight Email Guard's Cloud Protection Layer acts as a preliminary barricade and keeps the vast majority of threats from reaching your network firewall. This reduces your vulnerability to external attacks and conserves system bandwidth and storage space. ProSight Email Guard's on-premises gateway device provides a further layer of inspection for inbound email. For outgoing email, the local security gateway provides anti-virus and anti-spam filtering, DLP, and encryption. The local security gateway can also assist Microsoft Exchange Server to monitor and protect internal email that stays inside your corporate firewall. Learn more about Progent's Email Guard spam filtering, virus blocking, content filtering and data leakage prevention.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progent's server and desktop remote monitoring service that uses advanced remote monitoring and management (RMM) techniques to keep your network operating efficiently by tracking the health of critical computers that power your business network. When ProSight LAN Watch detects a problem, an alert is transmitted immediately to your specified IT staff and your assigned Progent engineering consultant so that any potential problems can be resolved before they have a chance to disrupt productivity Learn more about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small business can have its key servers and applications hosted in a protected Tier III data center on a high-performance virtual machine host set up and managed by Progent's network support professionals. Under Progent's ProSight Virtual Hosting model, the customer owns the data, the OS platforms, and the applications. Because the environment is virtualized, it can be moved easily to a different hardware solution without a lengthy and technically risky configuration procedure. With ProSight Virtual Hosting, you are not locked into one hosting service. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, maintain, find and protect data related to your IT infrastructure, procedures, business apps, and services. You can instantly locate passwords or serial numbers and be warned automatically about impending expirations of SSL certificates or domains. By cleaning up and managing your IT infrastructure documentation, you can eliminate up to 50% of time thrown away looking for critical information about your IT network. ProSight IT Asset Management features a centralized repository for holding and collaborating on all documents related to managing your network infrastructure such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers a high level of automation for collecting and relating IT data. Whether you're planning improvements, doing maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the knowledge you require as soon as you need it. Find out more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and low-cost way for small and medium-size organizations to get an objective assessment of the overall health of their IT system. Based on some of the leading remote monitoring and management tools in the industry, and overseen by Progent's world-class group of IT professionals, ProSight Network Audits help you see how closely the configuration of your essential infrastructure assets conform to best practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and deliver instant benefits such as a more manageable Active Directory environment. Both also include a year of advanced remote network monitoring and management. Advantages can include lower-cost network management, improved compliance with government and industry security requirements, higher utilization of IT assets, faster problem resolution, more reliable backup and recovery, and higher availability. Learn more information about Progent's ProSight Network Audits network infrastructure review.

Progent's ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is an affordable service centered on a brief phone discussion with a Progent information assurance consultant. The fact-finding interview is designed to evaluate your organization's ability either to stop or recover rapidly following an assault by a ransomware strain such as Ryuk, WannaCry, MongoLock, or Hermes. Progent will work with you personally to gather information about your existing security profile and backup/recovery system, and Progent will then deliver a custom Basic Security and Best Practices Report document describing how you can apply best practices to deploy an efficient AV and backup system that meets your business needs. For details, see Progent's ProSight Ransomware Preparedness Report.

Unique Advantages of Working with Progent
As a Microsoft-certified Partner and a Microsoft Small Business Specialist, Progent is a recognized expert at the baseline network software and productivity programs important to the majority of small and medium-size businesses. As a Cisco-qualified partner, Progent also offers help for an ever more sophisticated collection of network products such as PIX and ASA firewalls, switches, routers, VoIP options, and wireless connectivity. In addition, Progent's CISSP-Premier security consultants, CISM-certified security engineers, CISA-certified security audit consultants and GIAC-authorized information assurance experts offer a company-wide view of network security and can help with advanced security projects like Security information and Event Management (SIEM) solutions to help enterprises meet business guidelines and statutory requirements for IT data protection and reporting.

The breadth and depth of Progent's engineering staff bring a unique array of advantages to companies trying to increase the productivity of their information network within a reasonable budget. These benefits include:

  • Best Service Methodology
    Progent's staff of Microsoft and Cisco Certified experts average longer than a decade of real-world professional experience, at the front lines of IT service, executing a wide variety of technical tasks for a large mix of clients. Each Progent support professional shares a proven collection of personal best practices which are incorporated into company-wide best practices training that Progent teaches its support personnel. This means that you get not only world-class technical skills, but also a consultant with proven methods for repairing actual IT problems rapidly. Learn additional information about Progent's best practices for network consulting.

  • Efficient Pricing Structure
    Progent's pricing model is to bill for phone support and on-site help by the minute. Consequently, you owe only for received services. Progent does not demand a more expensive rate for after-hours or priority support, and Progent does not bill for travel time except for urgent support where on-site time is less than 4 hours. Also, Progent imposes no startup fee and requires no retainer for services delivered during normal business hours. Many support firms impose large minimum payments or charge in increments of fifteen minutes or more. Progent's one-minute billing granularity eliminates major bills for fast repairs. Another advantage of by-the-minute invoicing is that customers are less tempted to permit less critical issues to stay unaddressed until they grow into big ones. Learn more concerning Progent's value pricing for IT outsourcing.

  • Full Documentation of IT Services
    Progent has created a sophisticated support reporting system that records and organizes detailed documentation for all billed services. Unlike some independent consultants or local support organizations who provide minimal documentation or specifics of services done, every service delivered by Progent is tracked by full documentation. Every Progent staff member has access to the support reports sent by every consultant to each client. The practice of documenting and organizing service records allows more effective support and eliminates a variety of common problems such as when a support customer is effectively held captive to a consultant who refuses to release vital service information. Learn more about Progent's documentation of IT outsourcing services.

  • Information Transfer
    Progent practices knowledge transfer from Progent's consultants to customers. By teaching customers to deal with technical issues that are within their scope, Progent can concentrate on delivering high-value services where Progent faces few competitors. Small businesses who utilize independent service providers or who maintain internal support personnel benefit when Progent transfers knowledge about critical technology and tested methodologies to make their networks more robust, secure, and efficient. Find out more details concerning Progent's knowledge transfer services.

Get in Touch with Progent
In case your Arlington, Virginia business needs to contact Progent for network outsourcing, consulting, or tech support services, phone 800-993-9400 or go to Contact Progent.

Immediate Online Technical Help
For immediate remote assistance, you can call Progent's Technical Response Center toll-free at 1-866-PROGENT (866-776-4368).



An index of content::

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    Progent's ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and inexpensive for smaller organizations to map out, track, optimize and troubleshoot their networking appliances such as routers, firewalls, and access points plus servers, printers, client computers and other devices. Using state-of-the-art RMM technology, ProSight WAN Watch makes sure that infrastructure topology maps are always current, copies and manages the configuration of virtually all devices on your network, monitors performance, and generates alerts when potential issues are discovered. By automating complex network management activities, ProSight WAN Watch can cut hours off ordinary tasks like network mapping, expanding your network, locating devices that need important software patches, or isolating performance bottlenecks.

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    Progent applies no startup charge and asks no monthly commitment for support services provided during regular working hours. Progent's one-minute granularity does away with big bills for fast fixes so you won't be forced to permit simple problems to fester. .

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    If your organization does not require urgent remote support but expects to require technical services with your network soon, you can conserve time and money and ensure that the right IT skill will be ready when you need it by getting in touch with a Progent sales specialist and signing up as a customer. For details, phone 800-993-9400 or send email to information@progent.com.

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    Microsoft System Center 2016 provides important enhancements in the management of hybrid cloud environments by offering advanced integration with Windows Server 2016 servers, Windows 10 clients; unified management of multi-OS networks that incorporate various Linux distributions, Microsoft Hyper-V and VMware vSphere; and expanded cloud support such as closer integration with Microsoft Intune for iPhone and Android smartphone administration plus native integration with Operations Management Suite (OSM) for cloud-enhanced analytics. Progent's Microsoft-certified consulting team can provide advanced remote and onsite support for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager. Progent can assist organizations of any size to design and configure a new deployment of Microsoft System Center 2016, expand or optimize an existing one, upgrade smoothly from a previous release of System Center, or troubleshoot your System Center solution.

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    Progent's Microsoft certified consultants can help you design and implement a smooth in-place Microsoft Exchange 2007 upgrade strategy that minimizes network downtime, simplifies ongoing service requirements, and makes your Microsoft Exchange Server 2007 easy to manage. For complex multi-server or multi-site migrations, Progent offers the background to finish your move rapidly and economically. Progent's Microsoft Exchange 2007 help, troubleshooting, and design offerings include expertise with the integration of outside vendor enhancements of Microsoft Exchange 2007 Server and the design of unified messaging solutions powered by Microsoft Exchange Server 2007.

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    Progent's Microsoft consultants offer small and mid-size businesses enterprise-grade consulting support for SMS Server and System Center Configuration Manager, Microsoft's solutions for change and deployment management. System Center Configuration Manager is Microsoft's new name for the change management solution previously known as Systems Management Server. System Center Configuration Manager 2007 offers a range of enhancements to Microsoft Systems Management Server 2003 including full automation, integrated Vista Microsoft Windows Server 2008 support, NAP security support, and boot image management. Progent's certified consulting professionals can show you how to use SMS Server or Configuration Manager 2007 effectively for automated OS and application installation, security patch administration, software metering, and software license reconciliation. Progent's consultants can also help you to move efficiently from Microsoft Systems Management Server 2003 to Configuration Manager 2007.

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    VMware's NSX network virtualization technology allows you to build complete logical networks in software. NSX permits virtual networks to be provisioned instantly and managed with a high degree of automation regardless of the physical components used by the underlying network infrastructure. VMware Site Recovery Manager supports automated disaster recovery, application mobility, plus non-disruptive site migration, failback and re-protect. Site Recovery Manager also permits non-intrusive testing for disaster recovery, updates and patches and can produce reports to confirm complete service recovery, validate SLAs and prove disaster recovery compliance. When integrated with VMware's NSX virtual network technology, VMware Site Recovery Manager can quickly restore the entire virtualized network topology at the secondary datacenter. Progent can provide the support of a VCDX certified VMware NSX consulting expert and VMware Site Recovery Manager integration specialist to assist your organization to plan, configure, test and maintain a disaster recovery solution based on VMware Site Recovery Manager and VMware NSX.

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    Microsoft SQL Server 2016 offers significant improvements in performance, capacity, security and compliance, availability, mobile computing support, plus built-in analytics and reporting. Innovations include PolyBase for handling relational and non-relational files simultaneously for big data applications, R language integration, Always Encrypted mode, Mobile Report Publisher, and seamless control over on-premises and cloud-based operations and services. Progent's Microsoft-certified consulting team can deliver online and onsite expertise to assist businesses of any size to configure, manage or troubleshoot any edition of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with all core Microsoft technologies such as Windows Server and Hyper-V, Exchange Server 2016, SharePoint Server, Microsoft Dynamics CRM and GP, Skype for Business, and SCOM.

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    VMware's NSX network virtualization platform allows you to build entire networks in software. NSX allows virtual networks to be deployed in minutes and managed with a high level of automation regardless of the physical components making up the basic network infrastructure. VMware Site Recovery Manager allows programmatic recovery, application mobility, and non-intrusive site migration, failback and site re-protect. Site Recovery Manager also permits transparent testing for disaster recovery, updates and patches and can generate audit reports to confirm complete service recovery, validate Service Level Agreements and prove DR compliance. When used with VMware's NSX network virtualization technology, VMware SRM can rapidly restore the complete logical network topology at the secondary site. Progent offers the skills of a VCDX certified VMware NSX consultant and VMware SRM integration specialist to help you to design, configure, test and manage a DR solution based on VMware Site Recovery Manager and VMware NSX.

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    Altaro VM Backup from Hornetsecurity provides small and mid-size businesses a dependable and affordable solution for backing up and recovering Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be deployed in on-premises, offsite, multi-site, and cloud environments and also supports cost-effective backup to Azure Block Blob storage. Altaro VM Backup defends against ransomware attacks by leveraging Immutable Cloud Storage. This creates tamper-proof data that cannot be erased or modified by anyone including administrators. Progent is a certified Hornetsecurity/Altaro partner and offers a wide array of remote or on-premises services to help you to plan, install, manage and troubleshoot a comprehensive backup/restore solution powered by Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent delivers a managed backup/recovery service based on Altaro VM Backup technology.

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    • Employment Recruiter Cisco Consultant
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    Progent is hiring a range of full-time employees such as motivated Microsoft Certified Systems Engineers; network consultants who have Cisco CCDP or CCIE certification; and consultants for fault-tolerant network design with experience in mobile connectivity, wireless integration, non-stop systems, business continuity planning, data protection, and VMware technology. Progent is also hiring desktop support experts, remote troubleshooting professionals, and CISSP or CISM certified security consultants. Progent is also seeking veteran managers able to operate effectively in Progent's dynamic, virtual office environment. Progent contracts freelance professionals who have proven expertise and field background in important IT areas beyond Progent's primary service concentration. Progent's Experts Team employs freelance consultants who can provide advice and programming support for line-of-business solutions that include Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management; have deep expertise with non-Microsoft platforms such as Linux, Apple OS, or Solaris, or can provide expert help in technologies such as telecommunications, web design, Electronic Data Interchange, web commerce, or database management. Freelance consultants premier by us cooperate with Progent's full-time professionals to provide end-to-end solutions for small and midsize company networks.

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    Mid-sized companies can enjoy all the benefits of Microsoft Operations Manager and have fast access to Progent's Microsoft and Cisco Premier Certified network support professionals. With Progent's economically priced IT service packages, medium-size businesses can select a basic co-sourcing service program based on System Center Operations Manager 2007 with server monitoring, proactive warnings, in-depth system analysis, Help Desk Call Center, and remote troubleshooting. For businesses with mission-critical applications who need zero-downtime networking, Progent can provide a complete round-the-clock outsourcing package. Progent offers expertise in Operations Manager to provide mid-size company information systems enterprise-class availability, security and performance.

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