Fast and Affordable Remote Troubleshooting for Arlington Texas Networks
Fast Phone Support for Arlington NetworksFor businesses located in Arlington Texas, Progent provides online technical support for computer systems based on any mix of Microsoft Windows, Cisco, macOS and OS, or Linux/UNIX platforms. Progent's Microsoft Certified professionals have provided remote troubleshooting to businesses in all 50 states in the U.S. (See recommendations from Progent's customers.) In addition, Progent can furnish the expertise of Cisco CCIE engineers to handle challenging networking issues, as well as the services of CISSP-accredited security experts to help with high-level security design and diagnostic issues.

Progent's online technical support engineers offer excellent value because they have the practical experience and are equipped with the advanced tools needed to solve most information system issues quickly. This lowers direct expenses since service calls use up minimal chargeable consulting minutes. Online support also eliminates the expense of dispatching an engineer to your office. Your company saves additionally in incidental costs by minimizing or avoiding system outages and associated costs due to business discontinuity, upset clients, unproductive employees, and de-focused management. Progent's extensive remote consulting experience is particularly important for businesses that rely on public clouds for vital network infrastructure or software such as Azure, Office 365 Exchange Online, Amazon Web Service, Google Cloud Platform (GCP), or where onsite IT support may not be useful.

Progent's billing policy for online help is designed to stretch your network support investment. Progent bills on a per-minute basis for phone assistance, so you are charged just for the services that you actually get. In contrast to many online service firms, Progent asks for no service activation charge or minimum fees. Progent's one-minute billing unit and simple policy for pricing avoid scenarios where speedy. minor repairs somehow turn into substantial tabs. Progent's skill at solving technical issues efficiently means your business spends less money.

Progent's Remote Consulting and Troubleshooting Expertise
Over time, Progent has mastered an array of optimized technologies and proven processes that permit the highest degree of effectiveness for online consulting and troubleshooting for information systems of any size. Progent provides protected Virtual Private Network support for gateways from a variety of popular sources including Microsoft, Cisco, SonicWall and WatchGuard. Protected VPN technology allows the consultants of Progent's Technical Response Center to access your network without violating system security.

Progent's advanced service reporting system maintains extensive documentation for the support that Progent's customers have been provided. Progent's authorized service personnel have the benefit of the specifics of support provided to every customer by any consultant. This history of trouble tickets and resolutions is organized as a quickly searchable support database that allows Progent's online support professionals to share their knowledge with the whole team to make sure that the effectiveness of Progent's support services improves daily. Progent's extensive list of accreditations and working associations with key technology companies including Cisco and Microsoft open up additional extensive technical support databases and allow fast response from vendors' internal support staff so Progent's remote service experts can find the best resolutions promptly.

Remote support services available from Progent to customers in Arlington Texas include:

Progent's ProSight Flat-rate Managed Services for Small and Medium Size Businesses
Progent provides a selection of low-cost, flat-rate services intended to enable small and medium-size businesses to benefit from the same cutting-edge technology deployed by many of the industry's top enterprises. Progent's ProSight line of network monitoring and management services addresses all critical areas of modern networking including email content filtering, threat defense based on machine leaning, cloud-based backup and disaster recovery, infrastructure monitoring and management, virtual server hosting, and network asset documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection service that utilizes next generation behavior-based machine learning technology to guard endpoint devices and servers and VMs against modern malware assaults such as ransomware and file-less exploits, which routinely evade legacy signature-matching anti-virus tools. ProSight ASM protects on-premises and cloud-based resources and provides a unified platform to manage the complete threat lifecycle including filtering, identification, mitigation, cleanup, and forensics. Top capabilities include one-click rollback using Windows Volume Shadow Copy Service and automatic system-wide immunization against newly discovered attacks. Read more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection (ESP): Physical and Virtual Endpoint Protection and Microsoft Exchange Filtering
    ProSight Enhanced Security Protection (ESP) managed services offer affordable in-depth security for physical and virtual servers, workstations, smartphones, and Microsoft Exchange. ProSight ESP utilizes contextual security and advanced heuristics for continuously monitoring and responding to cyber assaults from all vectors. ProSight ESP offers two-way firewall protection, intrusion alarms, endpoint control, and web filtering via cutting-edge technologies packaged within a single agent managed from a single console. Progent's data protection and virtualization experts can assist you to plan and implement a ProSight ESP deployment that meets your organization's unique needs and that helps you demonstrate compliance with legal and industry data security regulations. Progent will help you specify and configure security policies that ProSight ESP will manage, and Progent will monitor your network and react to alerts that call for urgent attention. Progent can also assist your company to set up and verify a backup and disaster recovery solution like ProSight Data Protection Services (DPS) so you can get back in business rapidly from a potentially disastrous security attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services offer small and mid-sized organizations an affordable end-to-end solution for secure backup/disaster recovery. Available at a fixed monthly rate, ProSight Data Protection Services automates and monitors your backup activities and enables fast restoration of vital data, applications and virtual machines that have become unavailable or corrupted due to component failures, software bugs, disasters, human mistakes, or malicious attacks like ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware images/. Critical data can be backed up on the cloud, to an on-promises storage device, or to both. Progent's backup and recovery specialists can deliver world-class expertise to configure ProSight Data Protection Services to be compliant with government and industry regulatory standards such as HIPAA, FIRPA, and PCI and, whenever necessary, can help you to restore your critical information. Read more about ProSight DPS Managed Cloud Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the technology of top information security companies to provide web-based management and comprehensive protection for your inbound and outbound email. The powerful architecture of Progent's Email Guard combines cloud-based filtering with an on-premises security gateway device to offer complete defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based threats. Email Guard's Cloud Protection Layer serves as a preliminary barricade and keeps most unwanted email from reaching your security perimeter. This decreases your exposure to inbound attacks and conserves network bandwidth and storage space. Email Guard's on-premises gateway device provides a further layer of analysis for incoming email. For outbound email, the local gateway provides AV and anti-spam filtering, DLP, and email encryption. The on-premises gateway can also assist Exchange Server to track and safeguard internal email that stays inside your security perimeter. For more details, visit Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and affordable for smaller businesses to map out, monitor, optimize and troubleshoot their connectivity hardware like switches, firewalls, and access points as well as servers, client computers and other devices. Incorporating state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch ensures that network maps are kept updated, captures and displays the configuration of virtually all devices on your network, monitors performance, and generates notices when issues are detected. By automating complex management and troubleshooting processes, WAN Watch can cut hours off ordinary chores like network mapping, expanding your network, locating devices that need critical software patches, or isolating performance issues. Find out more about ProSight WAN Watch network infrastructure management services.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring Services
    ProSight LAN Watch is Progent’s server and desktop monitoring managed service that incorporates state-of-the-art remote monitoring and management techniques to help keep your IT system running efficiently by checking the health of critical assets that drive your business network. When ProSight LAN Watch detects a problem, an alert is transmitted immediately to your designated IT management staff and your Progent engineering consultant so any looming issues can be addressed before they can impact productivity Find out more about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its key servers and applications hosted in a protected Tier III data center on a high-performance virtual machine host configured and maintained by Progent's network support professionals. Under the ProSight Virtual Hosting service model, the client owns the data, the OS software, and the apps. Since the system is virtualized, it can be ported immediately to an alternate hardware environment without a lengthy and technically risky configuration process. With ProSight Virtual Hosting, your business is not tied a single hosting service. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management Services
    ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, update, retrieve and protect data about your network infrastructure, procedures, business apps, and services. You can instantly locate passwords or serial numbers and be alerted automatically about upcoming expirations of SSL certificates ,domains or warranties. By updating and organizing your IT infrastructure documentation, you can save up to 50% of time thrown away looking for critical information about your network. ProSight IT Asset Management features a common repository for holding and sharing all documents required for managing your business network such as standard operating procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for collecting and relating IT information. Whether you’re making enhancements, performing maintenance, or responding to a crisis, ProSight IT Asset Management delivers the knowledge you require the instant you need it. Find out more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and low-cost way for small and mid-size businesses to obtain an unbiased assessment of the overall health of their network. Based on a selection of the top remote monitoring and management tools available, and overseen by Progent's certified group of information technology professionals, ProSight Network Audits show you how well the deployment of your core network assets conform to industry leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and provide instant benefits like a cleaner Active Directory environment. Both also come with one year of advanced remote network monitoring and management. Advantages can include lower-cost network management, improved compliance with government and industry security regulations, higher utilization of network resources, quicker troubleshooting, more reliable backup and restore, and less downtime. Learn more information about ProSight Network Audits IT infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report is a low-cost service centered on a brief phone interview with a Progent information assurance expert. The interview is designed to assess your company's preparedness either to block or recover rapidly following an attack by a ransomware strain such as Ryuk, WannaCry, NotPetya, or Locky. Progent will consult with you directly to gather information concerning your current security profile and backup platform, and Progent will then produce a custom Basic Security and Best Practices Report detailing how you can follow best practices to build an efficient security and backup/recovery environment that meets your company's requirements. For details, see Progent's ProSight Ransomware Preparedness Report.

Additional Support Programs Available from Progent
Progent offers the services of world-class online consulting professionals for special information technology programs. Billing rates for ongoing consulting tasks are set based on the level of expertise of the engineers involved. Progent's experience with these special fields of information technology enables customers to complete critical initiatives within budget and on time. Progent's project-based online consulting services include:

  • Call Center Support
    Progent's Help Desk Call Center service offerings for organizations with networks based on Microsoft Windows, Cisco, Apple macOS and OS X, or UNIX/Linux products include full-service Help Desk Call Center services, shared Help Desk services, and Call Center process consulting. Progent's Standard Help Desk Services offer small organizations an end-to-end solution that manages all aspects of online desktop support from initial requests through ticketing, screen sharing, progress tracking, problem resolution, and management reports. Progent provides help desk services at a substantial discount off Progent's regular desktop support rates, and Progent offers the additional option of fast as-needed escalation to subject matter experts to resolve complex problems.

    Progent’s Co-managed Help Desk services allow your IT organization to share the load for Help Desk support transparently between your IT team and Progent's nationwide pool of seasoned technical support engineers and matter experts (SMEs). Progent’s Help Desk Co-management service is an advanced support solution based on the leading PSA platform for handling end-user service requests, ticketing, ownership, progress tracking, and reporting.

    Progent's Help Desk Call Center team of seasoned information technology professionals provides your clients in Arlington Texas fast communication with a reliable technical support group with extensive experience offering telephone-based support and remote troubleshooting for networks powered by Microsoft, Cisco, macOS and OS X, UNIX, or Linux components. Progent's focus is to give the Help Desk Call Center perception as a solid enabler of company success, and Progent's aim is to solve instead of simply annotate technical problems.

  • Applications Support: Education, Customization, and Integration
    Progent's Applications Consulting Group offers phone-based professional consulting support and education in special business application areas such as ERP, MRP, custom financial systems, and CRM. Progent also can provide expertise, custom development, and training for popular Microsoft applications such as Microsoft CRM, Microsoft Office Project, Microsoft Office 365 Word, and Microsoft Office 365 Excel. To read more information on Progent's expertise, custom development, and training services, refer to Progent's Applications Experts Services.

  • Unified and Automated Management of Hybrid Cloud Environments
    Microsoft System Center 2016 centralizes and automates the administration of hybrid cloud environments through comprehensive support for Windows Server 2016, Windows 10 clients; cohesive management of multi-OS networks that include Linux, Microsoft Hyper-V and VMware vSphere; and better public and private cloud support such as tighter integration with Intune for Apple iPhone and Google Android smartphone management plus built-in integration with Microsoft Operations Management Suite for cloud-enhanced analytics. Progent's System Center 2016 consulting experts can provide world-class online and onsite expertise for all components of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can assist your business to design and install a new deployment of Microsoft System Center 2016, expand or optimize your current one, upgrade smoothly from an earlier version of System Center, or debug your System Center solution.

  • Online Hybrid Network Monitoring and Reporting Services
    Progent can deliver businesses in Arlington Texas remote IT infrastructure monitoring by providing System Center Operations Manager consulting and System Center 2012 Operations Manager (SCOM 2012) troubleshooting and support. Progent can tune SCOM to accommodate your business so that your network support is proactive rather than reactive. By uncovering possible trouble spots before they grow into full-scale emergencies, proactive monitoring can head off stressful and expensive service crises. Progent can also deploy server and infrastructure monitoring utilities such as Nagios and MRTG Graphical Traffic Load Monitor to diagnose UNIX, Linux, Sun Solaris, or macOS and OS X systems, Windows systems, or networks based on a combination of operating systems.
How Your Arlington Business Can Contact Progent's Remote Technical Support Experts
To contact Progent about urgent online help with Microsoft, macOS and OS X, or Linux environments, go to Progent's Urgent Online Help, call 1-800-993-9400, or visit Contact Progent. For companies and new ventures in Arlington Texas, Progent's phone-based computer support specialists can provide professional and affordable system support the moment your organization requires it. Long experience delivering remote technical assistance has led to Microsoft Partner status for Progent's consulting experts and has helped Progent to acquire world-class troubleshooting capability and to fine tune online connectivity technology to repair IT problems quickly while eliminating the cost and lost time that comes with in-person support calls.

Even if your Arlington company works with a local freelance support technician or employs a full time IT staff that can deal with typical network issues, Progent’s Microsoft certified consultants can offer a convenient and transparent virtual expansion of your local resources in cases when your regular IT support personnel either lack the bandwidth or the expertise to resolve sudden network crises or especially tough integration problems.

Features of Progent's Remote Computer Services for Arlington Texas
Progent's online help, remote repair, network security consulting, and system administration services offer companies in Arlington Texas unparalleled leverage for your support budget. Whether you require occasional phone support and Internet-based troubleshooting or ongoing Help Desk call center support and system administration, Progent's professionals can provide your business enterprise-level network support while allowing you to eliminate the expense and hassle of carrying a full-service internal IT organization. Highlights of Progent's online help program include:

What Makes Progent Unique from Other Service Organizations?
Progent is a Microsoft Partner consulting firm and Progent's number of employees, depth of IT expertise, fine tuned support tools, and understanding of enterprise networking allow companies to escape the limitations of excessive dependence on smaller service organizations, independent freelance consultants, or over-stretched in-house IT help.

Progent stands out by offering:

  • Proven Methodology
    Progent’s team of Microsoft and Cisco Premier experts average longer than a decade of real-world industry experience, at the forefront of IT service, executing a broad range of technical projects for a large mix of customers. Each Progent support professional shares a refined set of personal best practices which are incorporated into company-wide leading practices standards that Progent instills in its consulting team. This ensures that you get not just world-class technical help, but also a consultant with proven methods for applying computer knowledge to repair actual network problems efficiently.

  • Value Pricing
    Progent's pricing policy is to charge for remote support and on-site visits per minute. As a result, you are billed only for received support. Progent does not demand a higher rate for after-hours or emergency support, and inside California or in regions where Progent offers in-person service, Progent does not charge for travel except for emergency support where on-site time is less than four hours. In addition, Progent applies no initialization fee and asks no retainer for support services provided during regular working hours. Many support firms impose large minimum fees or charge for each fifteen minutes or longer. Progent's fine granularity eliminates large bills for quick fixes so you will not be forced to allow minor problems to stay unaddressed.

  • Information Transfer
    Progent is committed to knowledge transfer from Progent's support experts to clients. By educating clients to resolve problems that are within their comfort zone, Progent can concentrate on providing hard-to-find skills where Progent faces little competition. Companies who utilize trusted freelance service providers or who maintain internal IT staffs benefit when Progent transfers information about new technology and proven processes to make their IT environments more robust, secure, and efficient.

  • 24x7 Server Monitoring with MS System Center Operations Manager
    Progent is one of the few IT service firms to provide round-the-clock remote tracking services powered by Microsoft System Center Operations Manager. Microsoft System Center Operations Manager causes your computer maintenance to be proactive instead of reactive. By anticipating potential problems before they result in downtime, system monitoring can save your information network from stressful and costly availability losses.
How Does Our Company Start Getting Remote Technical Support from Progent?
To initiate Progent's online help offerings or to learn more about Progent's phone support options, call Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have an urgent need for network support, go to Immediate Network Support.



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    For advanced project management support, Progent offers access to senior information technology experts with decades of experience in technology management, application development, and process engineering for organizations from Big 4 firms to dot-com startups to state government agencies. These high-level IT managers offer project management skills to help enterprise customers follow best practices to make sure development or deployment projects are completed on schedule and within budget.

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    Microsoft Forefront Threat Management Gateway is based on the proven security technologies of ISA Server and offers a easily managed Internet gateway that delivers a one-server solution for a variety of security features including an application and network layer firewall, URL filtering, malware inspection, IPS, application proxy, VPN control, plus HTTP/HTTPS inspection. Forefront TMG 2010 includes advanced web security reporting capabilities, permits customized reporting powered by Microsoft SQL Server, integrates with Active Directory to streamline policy enforcement, and can be operated as a virtual machine to lower costs and improve recoverability. Progent's Microsoft-certified engineers can help your company to plan and carry out test and production deployments; interface Forefront TMG 2010 with Windows Server 2008 R2, AD, SQL Server, Exchange Server, and Microsoft SharePoint; install Forefront Threat Management Gateway 2010 to operate on a virtual machine with Microsoft Windows Hyper-V; and deliver ongoing consulting and troubleshooting. Progent can also help your organization to upgrade smoothly to Forefront Threat Management Gateway 2010 from any version of ISA Server.

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    Progent's Microsoft-certified consultants can assist organizations of any size to assess Windows 10 or to migrate to Windows 10 from an older release of Windows. Remote and onsite assessment and upgrade support for Windows 10 available from Progent's experts include ROI analysis, project supervision, application compatibility testing, pilot systems, virtualization architecture, Cloud solutions, mobile device management and synchronization, telecommuter connectivity, security and compliance, streamlined deployment and administration, network infrastructure design, wired/wireless convergence, business continuity planning, webinar training for network management staff and end users, and ongoing consulting support.

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    Progent's experts can provide Apple macOS and OS X users a variety of services including workstation support, Apple macOS and OS X expertise, Mac integration with Windows environments, Microsoft Entourage and email expertise, security services, and one-on-one education. Progent can help clients to migrate to macOS from OS X or earlier editions of Apple Mac OS X and Progent can offer expertise with macOS and Mac OS X applications. Progent can also assist your business with Apple iPhone support and Apple iPad synchronization, or migrating to iCloud. For business networks based exclusively on Mac OS X or for systems with a mix of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to deal with the complexity of planning, integrating and supporting a network environment that is reliable, secure, efficient and aligned with your organization's objectives.

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  • Microsoft Experts Engineer SQL Server 2008 Microsoft SQL Server 2008 Consultant Services

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    Progent's remote connectivity and smartphone synchronization experts can assist you to plan and deploy secure access solutions for remote desktop PCs, notebooks, and smartphones so they integrate tightly with your IT network, allowing your business to optimize the efficiency of your off-site workforce.

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    Progent's ProSight family of managed services are designed to provide businesses who maintain small internal IT support staffs with affordable access to enterprise-class management platforms and consulting experts. Advantages of Progent's ProSight catalog of managed services include flat-rate IT maintenance costs, smart automation of common administrative processes, ongoing adoption of new information technology, graceful migration from older systems to current solutions, improved alignment of computer technology with business objectives, access to seasoned IT experts, and allowing management to concentrate on business instead of fast-evolving network technology.

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    Progent's ProSight Email Guard solution uses the services and infrastructure of leading information security vendors to deliver centralized control and comprehensive security for your inbound and outbound email. The powerful structure of Email Guard managed service combines a Cloud Protection Layer with an on-premises gateway appliance to provide advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne threats. Email Guard's cloud filter acts as a first line of defense and blocks the vast majority of unwanted email from making it to your network firewall. This reduces your exposure to inbound threats and saves system bandwidth and storage space. Email Guard's onsite security gateway device provides a deeper level of inspection for inbound email. For outgoing email, the onsite security gateway provides AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The local security gateway can also assist Microsoft Exchange Server to monitor and protect internal email that originates and ends within your corporate firewall.

  • Professional Exchange 2010 Upgrade Exchange 2010 Migration Support

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    Amazon Marketplace Web Service is a library of APIs that allows Amazon sellers to improve the efficiency of their operations by automating crucial sales activities such as listings, orders, shipments, fulfillment, and reports. By leveraging Amazon's vast online ecosystem and automating their sales, vendors can expand their reach, lower their cost of sales, improve reaction time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service developers can work with your development team and provide application programming, workflow integration, project management support, and mentoring to help you cut development time and expedite your ROI.

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    ProSight LAN Watch is Progent’s server and desktop remote monitoring managed service that incorporates advanced remote monitoring and management (RMM) techniques to keep your IT system running at peak levels by tracking the health of vital assets that drive your IT network. When ProSight LAN Watch detects an issue, an alert is sent automatically to your specified IT management personnel and your assigned Progent consultant so all potential issues can be resolved before they have a chance to impact productivity.

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    Progent’s Microsoft certified consultants provide small and midsize companies consulting services for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront Threat Management Gateway and Internet Security and Acceleration Servers contain an advanced application-layer aware firewall that can protect your business system from attack by external and internal sources. Forefront TMG and ISA Server perform deep inspection of Internet protocols such as Hypertext Transfer Protocol, which allows these products to detect many threats that can elude traditional firewalls. The integrated firewall and VPN structure of Forefront Threat Management Gateway and ISA Server support stateful filtering and inspection of all VPN traffic. ISA Servers are the centerpiece of Microsoft's system security initiative, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security consultants can help you enhance your IT security through experienced planning and deployment of Forefront Threat Management Gateway and ISA Servers. Progent's Microsoft engineers can help your company to deploy Microsoft Forefront Threat Management Gateway 2010, maintain all versions of ISA Server, or migrate from ISA Server environments to Microsoft Forefront Threat Management Gateway.

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    • Dynamics GP Enterprise Reporting Professionals
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    Microsoft Dynamics GP software offers analysis and reporting capabilities that allow you to monitor all operations, sales and spending, and sales trends with built-in drill-down, inquiry, and reporting functions. Progent's Dynamics GP/Great Plains reporting support expertise can enable you to design reports that allow you to understand your business more completely, converting uncooked data into useful management information. Progent can enhance your reporting and business analysis by providing Crystal Reports expertise, FRx help, and Microsoft Excel assistance. In addition to offering reporting consulting, Progent can provide Microsoft .NET support, Microsoft SQL Server expertise, and application design with VBasic, XML and other development environments in order to offer custom business application development and web commerce solutions that integrate seamlessly with Microsoft Dynamics GP.

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    SQL Server 2016 introduces significant enhancements in performance, capacity, data security, availability, BOYD support, and integrated BI. Innovations include PolyBase for processing structured and unstructured databases simultaneously for data warehousing, R language integration, Row-level Security, Mobile Reports, and seamless management of local and cloud-based operations and services. Progent's Microsoft-certified consultants can deliver remote and on-premises support to help businesses of any size to configure, administer or debug any version of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with other core Microsoft technologies including Windows Server, Exchange, SharePoint, Dynamics CRM, Skype for Business, and System Center Operations Manager (SCOM).

  • Security Consultant SonicWall Capture ATP 24-7 SonicWall Ransomware Protection Firewall Support
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    • SCCM 2012 Asset Inventory IT Services
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    Progent's Microsoft-certified consultants can help your business to prepare for, deploy, and operate System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to upgrade efficiently to SCCM 2012 from a legacy device management solution or help you to modify your current SCCM 2012 environment to accommodate your evolving business needs. Also, Progent can assist you to build a software foundation that fully supports SCCM 2012 by providing expertise with related Microsoft technologies including ADDS, Microsoft SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services (IIS).

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  • Specialists Dynamics GP Custom Software Consulting Services Dynamics GP Development
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    • Microsoft Certified Partner Services UNIX, Windows
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    If your business computer system combines UNIX, Linux or Sun Solaris platforms with MS Windows, Progent can help you to incorporate your servers into a cohesive environment that permits all your operating systems to run side by side for easy management, seamless information exchange, high dependability, enhanced performance, and tight protection. Progent's UNIX/Linux/Solaris and MS Windows coexistence assistance offerings feature network infrastructure configuration and support, consulting for Windows services for UNIX, online server monitoring and administration, online technical help and troubleshooting, in-person technical support, and Helpdesk services.

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    Progent's CISSP-certified network security consultants can help businesses of all sizes with any facet of information system security. Progent can help create efficient cybersecurity systems that protect a small business from advanced threats or Progent can plan, deploy, and manage a comprehensive security environment for hybrid networks that support onsite, remote, and mobile clients sharing IT resources distributed across multiple physical datacenters and public and private clouds.

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  • Windows 2003 Computer Consultant Microsoft Certified Windows 2003 Network Consulting
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    • Juniper NetScreen Security Audit Services
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    Progent's Juniper Networks-certified NetScreen engineer can assist your company to install and integrate NetScreen 5000 series routers, migrate from older NetScreen devices to the latest Juniper technologies, and troubleshoot infrastructure problems in all-Juniper or mixed-vendor environments.

  • Windows 7 Upgrade Computer Consulting Microsoft Windows 7 Migration On-site Support
  • Windows Server 2012R2 Cloud Professionals 24/7 Windows Server 2012 R2 Server Manager Support and Help
  • Windows Server 2016 and SCVMM Consultants Windows Server 2016 Fault Domains Integration Support
  • Windows Server 2016 upgrade Specialist Windows Server 2016 Integration Online Consulting
  • Windows Server 2019 Storage Replica Specialist Computer Consultant Windows Server 2019 Load Balancing
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