Fast and Affordable Online Troubleshooting for Arlington Texas Information Networks
Fast Remote Consulting for Arlington NetworksFor companies in Arlington Texas, Progent provides remote technical support for computer systems based on any combination of Microsoft Windows, Cisco, Apple macOS and OS X, or Linux platforms. Progent's Microsoft Certified professionals have provided online troubleshooting to businesses in every state in the U.S. (See recommendations from Progent's customers.) In addition, Progent offers the consultation services of Cisco CCIE network specialists to help with complex networking issues, as well as the services of CISA and CISSP-accredited security consultants to help with advanced security design and diagnostic issues.

Progent's online technical support experts offer exceptional leverage because they have the practical experience and are equipped with the advanced technology needed to resolve most network problems quickly. This reduces immediate costs since solutions accumulate minimal chargeable minutes. Online help also avoids the cost of sending an engineer to your site. Your company saves additionally in indirect expenses by minimizing or avoiding system downtime and related costs resulting from business disruption, disgruntled customers and vendors, unproductive workers, and distracted executives. Progent's extensive remote technical support experience is especially valuable in environments that depend on public clouds for vital network infrastructure or software like Microsoft Azure, Microsoft 365 Exchange Online, Amazon Web Service, Google Cloud Platform (GCP), or where on-premises IT support may not be an option.

Progent's billing model for remote support is structured to leverage your IT service investment. Progent charges by the minute for telephone-based assistance, so you owe only for the services that you actually get. Unlike many remote service firms, Progent imposes no service activation fee or minimum fees. Progent's per-minute granularity and simple model for billing eliminate situations where quick repairs somehow turn into substantial tabs. Progent's penchant for handling technical issues quickly means you saves money.

Progent's Online Consulting and Technical Support Services
Over time, Progent has mastered a set of customized technologies and field-proven processes which promote the maximum level of effectiveness for remote technical support and troubleshooting for computer systems of any size. Progent provides protected Virtual Private Network support for gateways from multiple leading vendors including Microsoft, Cisco, SonicWall and WatchGuard. Secure VPN connectivity permits the staff of Progent's Technical Response Center to interface to your company's environment remotely without compromising system security.

Progent's powerful customer support reporting system includes thorough histories describing the support that Progent's customers have received. Progent's team engineers have the benefit of the history of services delivered to every customer by any Progent consultant. This history of problems and solutions is stored as a readily accessible support database that permits Progent's remote technical engineers to share their knowledge company-wide to make sure that the effectiveness of Progent's support services grows daily. Progent's advanced accreditations and close associations with important technology companies such as Cisco and Microsoft make available other extensive technical knowledge bases and allow priority access to vendors' in-house product engineers so Progent's online consulting experts can arrive at the best resolutions in the least time.

Remote technical services offered by Progent to companies in Arlington Texas include:

ProSight Subscription-based Managed Services for Small and Mid-size Businesses
Progent offers a selection of affordable, fixed-price services designed to allow small and medium-size organizations to utilize the same best-of-breed IT solutions deployed by many of the world's leading enterprises. Progent's ProSight series of IT management outsourcing services addresses all critical areas of information technology including email content filtering, threat defense based on machine leaning, cloud-based backup/recovery, network infrastructure health monitoring, virtual server cloud hosting, and network asset documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint detection and response (EDR) service that incorporates SentinelOne's cutting edge behavior-based analysis tools to defend endpoints and physical and virtual servers against modern malware assaults like ransomware and email phishing, which routinely evade traditional signature-matching AV tools. ProSight Active Security Monitoring safeguards local and cloud-based resources and offers a unified platform to address the complete malware attack lifecycle including blocking, infiltration detection, containment, remediation, and forensics. Top features include one-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against new threats. Progent is a SentinelOne Partner, reseller, and integrator. Read more about Progent's ProSight Active Security Monitoring endpoint security and ransomware recovery based on SentinelOne technology.

  • ProSight Enhanced Security Protection: Physical and Virtual Endpoint Security and Exchange Filtering
    Progent's ProSight Enhanced Security Protection (ESP) services deliver ultra-affordable in-depth security for physical servers and virtual machines, desktops, smartphones, and Exchange Server. ProSight ESP uses adaptive security and modern behavior analysis for continuously monitoring and reacting to cyber threats from all vectors. ProSight ESP offers firewall protection, penetration alarms, device management, and web filtering through leading-edge technologies packaged within one agent accessible from a unified console. Progent's data protection and virtualization experts can help your business to design and implement a ProSight ESP environment that addresses your organization's unique requirements and that allows you prove compliance with government and industry information protection standards. Progent will assist you specify and configure policies that ProSight ESP will manage, and Progent will monitor your network and react to alarms that require urgent attention. Progent can also help your company to install and test a backup and restore solution such as ProSight Data Protection Services so you can recover rapidly from a destructive cyber attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Exchange filtering.

  • ProSight Data Protection Services (DPS): Managed Backup and Disaster Recovery
    Progent has worked with leading backup product vendors to create ProSight Data Protection Services (DPS), a selection of offerings that provide backup-as-a-service. ProSight DPS products manage and track your data backup processes and allow non-disruptive backup and fast recovery of critical files/folders, apps, system images, and Hyper-V and VMware virtual machines. ProSight DPS helps your business avoid data loss caused by hardware failures, natural calamities, fire, malware like ransomware, human mistakes, ill-intentioned insiders, or software bugs. Managed backup services available in the ProSight DPS product line include ProSight DPS Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro Office 365 Backup, ProSight ECHO Backup using Barracuda dedicated hardware, and ProSight MSP360 Cloud and On-prem Backup. Your Progent expert can help you to determine which of these managed backup services are most appropriate for your IT environment.

  • Progent's Patch Management: Software/Firmware Update Management Services
    Progent's support services for patch management offer organizations of all sizes a flexible and cost-effective alternative for evaluating, testing, scheduling, applying, and tracking updates to your dynamic IT system. Besides optimizing the protection and functionality of your IT network, Progent's software/firmware update management services allow your IT team to focus on more strategic initiatives and tasks that derive the highest business value from your network. Learn more about Progent's patch management support services.

  • ProSight Duo Two-Factor Authentication: ID Confirmation, Endpoint Remediation, and Protected Single Sign-on (SSO)
    Progent's Duo MFA managed services utilize Cisco's Duo technology to defend against compromised passwords by using two-factor authentication. Duo enables one-tap identity confirmation with Apple iOS, Google Android, and other personal devices. With 2FA, when you log into a protected application and enter your password you are asked to verify who you are via a unit that only you possess and that is accessed using a different ("out-of-band") network channel. A wide selection of out-of-band devices can be utilized as this second form of ID validation including an iPhone or Android or wearable, a hardware token, a landline phone, etc. You can designate several validation devices. To learn more about ProSight Duo two-factor identity authentication services, refer to Cisco Duo MFA two-factor authentication services for access security.

  • ProSight Reporting: Real-time and In-depth Reporting for Ticketing and Network Monitoring Applications
    ProSight Reporting is an expanding family of real-time management reporting utilities created to integrate with the leading ticketing and remote network monitoring platforms including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting incorporates Microsoft Graph and features color coding to highlight and contextualize key issues such as inconsistent support follow-through or endpoints with missing patches. By identifying ticketing or network health concerns concisely and in near-real time, ProSight Reporting improves network value, reduces management hassle, and saves money. For details, see ProSight Reporting for ticketing and network monitoring platforms.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering service that incorporates the infrastructure of leading information security vendors to provide centralized control and comprehensive protection for your inbound and outbound email. The powerful architecture of Progent's Email Guard combines a Cloud Protection Layer with an on-premises security gateway device to provide complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. Email Guard's cloud filter acts as a first line of defense and blocks most unwanted email from making it to your network firewall. This decreases your exposure to inbound threats and saves network bandwidth and storage space. Email Guard's onsite gateway device provides a further layer of analysis for incoming email. For outbound email, the on-premises security gateway provides anti-virus and anti-spam protection, DLP, and email encryption. The on-premises security gateway can also help Microsoft Exchange Server to track and safeguard internal email traffic that stays inside your security perimeter. For more information, visit Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    Progent's ProSight WAN Watch is an infrastructure management service that makes it simple and inexpensive for small and mid-sized businesses to diagram, monitor, reconfigure and debug their networking appliances such as switches, firewalls, and access points as well as servers, printers, endpoints and other devices. Using cutting-edge RMM technology, WAN Watch makes sure that network diagrams are always current, copies and manages the configuration of almost all devices connected to your network, monitors performance, and sends notices when potential issues are discovered. By automating complex management and troubleshooting processes, WAN Watch can cut hours off ordinary chores such as making network diagrams, reconfiguring your network, locating devices that need important software patches, or identifying the cause of performance bottlenecks. Find out more details about ProSight WAN Watch infrastructure management consulting.

  • ProSight LAN Watch: Server and Desktop Monitoring Services
    ProSight LAN Watch is Progent's server and desktop remote monitoring managed service that uses state-of-the-art remote monitoring and management techniques to help keep your IT system running at peak levels by checking the health of vital computers that drive your business network. When ProSight LAN Watch uncovers a problem, an alarm is transmitted automatically to your designated IT management staff and your Progent engineering consultant so all potential problems can be addressed before they have a chance to impact productivity Learn more details about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small organization can have its key servers and applications hosted in a protected fault tolerant data center on a fast virtual machine host configured and managed by Progent's IT support professionals. Under the ProSight Virtual Hosting service model, the client owns the data, the operating system software, and the applications. Since the environment is virtualized, it can be moved easily to an alternate hardware solution without requiring a time-consuming and technically risky reinstallation process. With ProSight Virtual Hosting, your business is not locked into one hosting service. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management Services
    ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, maintain, find and protect information related to your network infrastructure, processes, business apps, and services. You can instantly locate passwords or IP addresses and be alerted about impending expirations of SSL certificates ,domains or warranties. By cleaning up and organizing your IT infrastructure documentation, you can save as much as half of time spent searching for vital information about your IT network. ProSight IT Asset Management features a centralized location for storing and collaborating on all documents related to managing your business network such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers advanced automation for gathering and relating IT data. Whether you're planning enhancements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the knowledge you need when you need it. Learn more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and low-cost way for small and medium-size organizations to get an unbiased assessment of the health of their network. Powered by a selection of the top remote monitoring and management (RMM) tools in the industry, and supervised by Progent's certified group of information technology experts, ProSight Network Audits show you how well the configuration of your core network assets adhere to industry best practices. The Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and provide instant ROI like a more manageable Active Directory (AD) system. Both also come with a year of cutting-edge remote network monitoring and management (RMM). Benefits can include simpler network management, improved compliance with government and industry security standards, more efficient utilization of network assets, quicker troubleshooting, more dependable backup and restore, and less downtime. See more information about ProSight Network Audits IT infrastructure review.

The ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report service is an affordable service built around a brief phone discussion with a Progent information assurance consultant. The interview is intended to help assess your organization's ability either to block or recover rapidly after an assault by a ransomware strain such as Ryuk, WannaCry, MongoLock, or Hermes. Progent will work with you directly to collect information concerning your existing security profile and backup/recovery platform, and Progent will then deliver a written Basic Security and Best Practices Report document describing how you can follow industry best practices to build a cost-effective security and backup system that aligns with your company's requirements. For additional information, see Progent's ProSight Ransomware Preparedness Report.

Additional Support Services Offered by Progent
Progent can provide the services of world-class remote consulting experts for special IT projects. Progent's rates for longer-term consulting projects are set based on the level of expertise of the engineers involved. Progent's background in these important fields of information technology enables customers to complete major projects economically and on time. Progent's special online engineering services include:

  • Help Desk Call Center Support
    Progent's Call Center programs for organizations with networks based on Microsoft, Cisco, Apple macOS and OS X, UNIX, or Linux technology include comprehensive Help Desk Call Center services, co-managed Helpdesk services, and Help Desk process consulting. Progent's Standard Help Desk Services provide smaller businesses a comprehensive service desk solution that handles all facets of online Level 1 desktop support from initial requests through ticketing, remote desktop control, status tracking, problem resolution, and reporting. Progent provides service desk support at a substantial discount off Progent's normal desktop service rates, and Progent offers the additional option of fast on-demand escalation to Level 2 and Level 3 experts to resolve challenging problems.

    Progent's shared Help Desk services make it possible for your business to split the load for Help Desk services seamlessly between your in-house IT team and Progent's nationwide pool of certified technical support technicians and subject matter experts. Progent's Co-managed Help Desk service is an advanced service desk solution based on the leading professional services automation (PSA) platform for managing end-user service requests, ticketing, responsibility, progress tracking, and reporting.

    Progent's Help Desk Call Center team of veteran network professionals gives your workers in Arlington Texas fast access to an efficient support resource with substantial background delivering telephone-based consulting and remote diagnostics for IT systems that incorporate Windows, Cisco, Apple macOS and OS X, UNIX, or Linux products. Progent's charter is to earn the Help Desk recognition as a crucial contributor to company productivity, and Progent's target is to solve rather than merely track network issues.

  • Business Applications Services: Training, Customization, and Problem Solving
    Progent's Applications Consulting staff provides remote professional consulting expertise and education in specific business application areas including ERP, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also can deliver consulting expertise, custom programming, and education for familiar Microsoft applications such as CRM, MS Office Project, Microsoft 365 Word, and Office Excel. For additional information concerning Progent's expertise, custom development, and education services, visit Progent's Applications Experts Services.

  • Unified and Automated Administration of Hybrid Cloud Environments
    System Center centralizes and automates the management of hybrid cloud networks by offering comprehensive support for Windows Server 2022, Windows 10 and Windows 11; seamless integration of heterogeneous networks that incorporate various Linux distributions, Hyper-V and VMware; and better cloud support including tighter integration with Microsoft Intune for Apple iPhone and Android smartphone administration plus built-in integration with Operations Management Suite (OSM) for cloud-based analytics. Progent's System Center consulting experts offer world-class online and onsite support for all components of System Center2including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager. Progent can assist your business to design and configure a new implementation of System Center2, extend or tune your current one, upgrade efficiently from an earlier version of System Center, or troubleshoot your System Center solution.

  • Online IT Infrastructure Monitoring Support
    Progent can deliver organizations in Arlington Texas remote hybrid network monitoring and reporting by providing System Center Operations Manager (SCOM) consulting services. Progent can adapt Operations Manager for your environment so your computer support is proactive and automated. By detecting potential problems before they evolve into downtime, remote monitoring can head off stressful and expensive information system failures. Progent can also provide help with network monitoring utilities such as Nagios and MRTG Graphical Traffic Load Monitor to analyze UNIX, Linux, Solaris, or macOS and OS X environments, Microsoft Windows networks, or networks powered by a mix of platforms.
How Your Arlington Business Can Contact Progent's Remote Support Professionals
To get in touch with Progent about emergency phone-based assistance with Windows, Apple macOS and OS X, or Linux networks, go to Progent's Nationwide Phone-Based Support, telephone 1-800-993-9400, or refer to Contact Progent. For businesses and new businesses in Arlington Texas, Progent's phone-based network support engineers can provide expert and affordable IT help whenever your company has to have it. More than 20 years of providing online technical assistance has earned Microsoft Partner status for Progent's team of engineers and has allowed Progent to develop high-end troubleshooting skills and to refine online connectivity technology to fix computer problems rapidly while eliminating the expense and lost productivity associated with on-premises support visits.

Even if your Arlington company deals with a regular independent support technician or employs a full time organization that can handle ordinary network issues, Progent's Microsoft certified engineers can still provide an easy and seamless remote expansion of your local resources for situations when your usual service personnel either lack the time or the knowledge to fix unexpected network crises or particularly complicated integration projects.

Benefits of Progent's Network Help for Offices in Arlington Texas
Progent's online network troubleshooting services allow your Arlington organization to have the advantages of timely, enterprise-class IT support without the cost of managing a full-time IT staff. Your information system will derive greater business value by being more available, productive, and secure. Advantages to your company include:

  • Convenient remote expansion of your local support resources
    For most organizations in Arlington Texas, nearby network service resources, whether represented by independent consultants or an internal IT staff, can solve the majority of network issues. On the other hand, major troubles may spring up when local support personnel are too busy or unavailable, and some trouble may involve IT products that is unfamiliar to your local support personnel. In these instances, Progent's on-call support experts give you a convenient, quick, and affordable solution to supplement your local resources and to transfer useful knowledge to increase your capability to handle future problems locally.

  • Reduced Dependence on Individual Consultants
    For IT maintenance, smaller businesses commonly depend on independent freelance service providers. Although independent service people have less overhead than larger consulting firms and can afford to charge marginally less, they are sometimes overextended, making it difficult to respond quickly to urgent situations. If an independent service provider is busy with another client, sick, on a trip, or in class, the lack of fallback help may force your company to go without assistance during an emergency. As your network grows, network downtime and trouble with critical software become more costly. The budget you thought you were saving on a freelancer can be eaten up fast by lost productivity. Progent offers an on-call source of reserve support experts to insure your IT system is always available.

  • Build a Scalable Basis for Smooth Expansion
    Organizations typically start with an information architecture implemented on a shoestring budget. Lacking a strong infrastructure, band-aid repairs can get piled on top of an unstable foundation. When a network grows, reliability and expandability problems can hinder the productivity of the business. Such badly designed systems require careful analysis, intelligent strategic planning, and broad-based technical knowledge to evolve to a system architecture that can provide the solid foundation to handle critical business demands and facilitate downstream expansion.

  • Interact with Solution Providers Instead of Product Resellers
    Smaller companies need advice and technical education to negotiate an ever more complex maze of product alternatives available for accelerating business success and enhancing productivity. Businesses hardly need a computer consultant who is attempting to sell a specific vendor's products. IT consulting and product selling can lead to a scenario where the proposed solution is designed around a profitable technology rather than the genuine requirements of a client. Progent eliminates these dilemmas by offering just services rather than products. This enables Progent to match IT expertise with the best needs of customers.

How Is Progent Unique from Other Service Firms?
Progent is a Microsoft Partner support company and Progent's staff size, breadth of IT background, refined remote support software, and understanding of enterprise networking allow offices to avoid the pitfalls associated with excessive reliance on smaller service organizations, independent freelance consultants, or limited internal resources.

Progent adds value by offering:

How Does My Business Begin Receiving Remote Technical Help from Progent?
To get started with Progent's Nationwide Remote Support offerings or to find out more about Progent's online support options, contact Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have an urgent need for network support, visit Immediate Technical Support.

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    Progent can assist you to plan and implement a smooth migration from a UNIX-powered information system to a network based on Microsoft Windows and capable of running Microsoft's familiar office productivity software, commercial applications, and software development platforms. Progent's UNIX, Windows and Cisco consultants and software development experts can show you how to preserve your data and minimize business disruption by designing an effective migration strategy that protects your current investments in UNIX application and technology. UNIX-to-Windows migration consulting services available from Progent include evaluation of existing environment, migration planning and validation, MS Exchange migration support, information and application software porting, and server and storage transition and consolidation.

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    ProSight Active Security Monitoring is an endpoint protection (EPP) service that incorporates next generation behavior analysis technology from SentinelOne to guard endpoints and servers and VMs against modern malware attacks such as ransomware and email phishing, which routinely get by traditional signature-based anti-virus tools. ProSight ASM safeguards on-premises and cloud-based resources and offers a single platform to manage the complete threat lifecycle including protection, detection, containment, remediation, and forensics. Key features include one-click rollback using Windows VSS and real-time network-wide immunization against new attacks.

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    Progent provides a variety of IT service bundles for small companies. These information technology outsourcing and network monitoring services are based on the proactive problem solving capabilities of Operations Manager, a state-of-the-art server and system support product that monitors the reliability, performance, and safety of your information system and identifies incipient troubles before they can disrupt your network. With Progent's affordably priced IT support packages, small companies can choose a basic co-sourcing service program based on Microsoft Operations Manager with network monitoring, reporting, Help Desk and remote service or a complete round-the-clock outsourcing package.

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    Altaro VM Backup software from Hornetsecurity provides small and mid-size businesses a dependable and budget-friendly solution for backing up and recovering Microsoft Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be used for on-premises, remote, multi-site, and cloud environments and also supports cost-effective backup to Azure storage. Altaro VM Backup protects against ransomware attacks by leveraging Immutable Cloud Storage. This creates tamper-proof data that cannot be modified by anyone including administrators. Progent is a certified Hornetsecurity/Altaro partner and offers a wide array of online or onsite consulting services to assist you to plan, deploy, manage and debug a comprehensive backup and disaster recovery system powered by Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent offers a managed backup/recovery service powered by on Altaro VM Backup software.

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    Progent's certified SonicWall firewall experts can help you integrate, maintain, and troubleshoot SonicWall firewall/VPN devices including the newer SonicWall TZ, NSa and NSsp families of firewalls and the older SonicWall PRO 2040 products. Progent's CISM and CISA-certified network security experts can show you how to incorporate SonicWall firewalls into a complete security plan and build protection into your corporate operations.

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    Progent's Co-managed Help Desk service makes it possible for your business to share responsibilities for Help Desk support transparently between your in-house IT team and Progent's roster of veteran desktop support engineers and subject matter experts. Progent's Co-managed Help Desk service is an advanced service desk solution based on ConnectWise Manage, the top shared PSA platform for managing service requests, ticket lifecycle, responsibility, status tracking, and metrics.

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    Progent can assist your business to evaluate the many subscription plans offered with Microsoft 365, formerly branded Office 365, and configure your information network with Microsoft 365 in a way that delivers top business value. Progent offers expertise with multi-vendor networks that include Windows, macOS or OS X, and Linux operating systems. Progent can also help your business to create and maintain hybrid solutions that seamlessly integrate on-premises and cloud-based products and services.

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    Progent can help your business in all facets of your migration to Exchange 2016 including designing high availability (HA) architecture for a local, cloud-based or hybrid environment; server and CAL licensing compliance for Exchange Server and Windows Server 2012 R2+; migrating mailboxes; Windows Hyper-V strategy; specifying storage capacity required for your virtual machines, mailbox databases and log files; configuring hardware load balancing for high-availability client access services; planning, configuring and validating Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; updating your firewall; creating SSL certs; performing client integration with Office desktop or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).

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    Progent makes use of the Flexential Tampa data center primarily to provide private cloud hosting. Progent has a group of network consultants located in the Tampa area, and Progent can also provide remote support from Progent's nationwide roster of Microsoft-certified experts, Cisco-certified CCIE network infrastructure engineers, CISM and CISSP-certified security experts, Hyper-V and VMware virtualization specialists, and senior disaster recovery/business continuity preparedness consultants. Progent can also help you to plan and execute a migration to the Flexential facility with services such as designing solution configuration, specifying hardware components, system configuration and testing, troubleshooting, streamlining remote network management, and training your IT staff.

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    Progent's Microsoft-certified Windows Server 2000 consultants can provide computer help and information technology consulting services for the complete family of Microsoft .NET Servers, Windows Server 2000, and Microsoft Windows Server 2003. Progent's Windows Server 2000 integration, update, and troubleshooting services include network design, installation, project management, on-site and off-site support, Call Center outsourcing, professional security consulting, full service outsourcing, and cost-effective co-sourcing.

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    Progent's Cisco certified network infrastructure experts have extensive experience assisting ISPs to architect, deploy, administer, tune, and troubleshoot fault-tolerant, extensible connectivity solutions suitable for public networks.

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    Progent's IT outsourcing packages offer budget-friendly computer support for small companies. Whether it includes planning system infrastructure, creating an in-house Help Desk or outsourcing a one, rolling out an updated email system, monitoring your network, or creating a web-based business application, outsourcing your network engineering services can contain expenses and minimize risks, permitting IT service budgets to grow in a more linear and controlled manner than is possible by building up a bulky, knowledgeable in-house network support organization. Progent's Outsourcing White Paper and flyers show how Progent can help you build a protected and robust system architecture for your critical business software powered by Microsoft Windows such as Microsoft Office XP, Microsoft Office 2003, and Office 2000.

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    Progent's Microsoft certified consultants can show you how to define and implement an efficient in-place Microsoft Exchange 2003 migration strategy that minimizes productivity downtime, reduces long-term support requirements, and makes your Exchange 2003 Server easy to manage. For complex multiple server or multi-site upgrades, Progent has the knowledge and experience to complete your project quickly and affordably. Progent's Microsoft Exchange 2003 support, repair, and consulting offerings include expertise with the configuration of outside vendor add-ons to Microsoft Exchange Server 2003 that are in keeping with your business goals.

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    System Center 2016 Virtual Machine Manager (SCVMM 2016) is part of Microsoft's System Center 2016 family of IT infrastructure management products and is intended to offer a centralized mechanism for configuring and administering virtualized fabric and services across hybrid networks that can incorporate on-premises and hosted datacenters and Microsoft Azure services. Progent's SCVMM 2016 consultants can assist organizations of any size with any aspect of designing, implementing, and managing a SCVMM 2016 solution. Progent can review your virtualization topology, show you how to migrate efficiently from legacy versions of VMM, design processes for building and deploying VMs and hosts, implement high-availability compute and storage clusters, integrate your private cloud infrastructure with public clouds, configure virtual switches, write and debug PowerShell scripts, and assist you to assess the potential advantages of the latest technologies like Storage Replica and Host Guardian Service. Progent's virtualization professionals can provide advanced Windows Hyper-V consulting and VMware ESXi support.

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    Dynamics GP/Great Plains allows you to expand and control your company more efficiently by offering easy access to decision-driving data and a fast ROI. Microsoft Dynamics GP confers important productivity benefits such as its ability to expand the reach of your organization, manage your accounting, computerize financial operations, unify procedures throughout your business, refine inventory control, increase order accuracy, grow sales and shorten turnaround time, and increase free cash flow. Progent can help you configure and manage a reliable, safe server and network infrastructure to support Great Plains, and can provide experienced Microsoft Dynamics GP/Great Plains support professionals to make sure you reap all the benefits of your Dynamics GP/Great Plains business management system.

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    Progent's Technical Response Center provides affordable national extended hours remote help for networks based on Windows and Cisco technology. Progent's Microsoft and Cisco-Premier support engineers provide extended hours telephone support and remote secure computer access to troubleshoot and resolve network problems quickly and economically.

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