Immediate, Affordable Remote Network Troubleshooting for Arvada, Colorado Small Companies
For over two decades, Progent has specialized in providing enterprise-class network support to customers who have small-company IT budgets. Progent has built a unique support solution that includes a low-overhead, tightly connected virtual office infrastructure, custom remote troubleshooting tools, a large team of consultants certified in a wide array of IT disciplines, a Help Desk service structure that promotes efficiency and ensures follow-through, a global team of on-line service experts, in-person support availability for the majority of most zip codes in the United States, and a company culture committed to fixing technical problems in the least time and at the least cost to clients.

For medium-size and enterprise companies, Progent can provide co-sourcing services to reinforce the technical skills of your in-house IT service team. This can cut costs and help meet schedules for big projects like software development, disaster recovery planning, security audits, office consolidations, or technology migrations.

Progent can also provide access to accredited experts to help your company to design and execute your cloud strategy.

Key IT Areas Supported by Progent for Arvada, Colorado Business Networks
A Microsoft-certified Partner IT service firm with a world-class group of Cisco CCIE network infrastructure consultants and Apple accredited consultants, Progent offers urgent troubleshooting and affordable remote consulting to Arvada, CO small businesses for a broad range of computer technologies including:

Support Delivery Options for Arvada, Colorado Businesses
Progent offers a variety of alternatives for providing small and midsize companies with cost-effective computer services for troubleshooting, consulting, hosting, and IT management. Progent's paradigm for delivering IT support services is built on the Call Center operational structure familiar to larger IT groups. Progent's Helpdesk Support Mechanism promotes fast response, comprehensive service records, reliable follow-through, and strict expense monitoring across a range of network support delivery modes that include online repairs, in-person help, top-level consulting, plus server hosting.

  • Online Support
    Progentís Technical Response Center provides urgent and scheduled online assistance for Windows, Linux, Apple, and Cisco-powered environments in the United States and worldwide. Progent's seasoned support professionals can help customers to troubleshoot and fix hardware and software issues without the cost or time loss of travel for onsite service visits. The background of Progent's IT engineers allows them to handle most IT issues rapidly. For the most complex issues, Progent's breadth of knowledge makes it possible to escalate troubleshooting tasks to world-class specialists. Progent offers a convenient, web-accessible signup procedure for new customers to address emergency network problems and Progent charges per minute with zero startup charges or minimums, so you pay only for the assistance you get. Specialists you can access online include Cisco-certified CCIEs, Microsoft-qualified MCSE consultants, and CISSP-certified security professionals. Learn additional details about Progent's remote network troubleshooting expertise.

  • Onsite Support
    Progent provides on-site technical support for signed-up clients in major metropolitan areas in the United States. Progent's onsite support personnel can operate in conjunction with Progent's remote service engineers to deliver small and midsize companies the best of both worlds: on-premises service professionals when you need them as well as the remote expertise of Progent's seasoned staff of network consultants, security specialists, and business application programmers. The response time for on-site service calls is usually under one business day. Progent requires no start-up or retainer fee for registering as a Progent customer for on-premises support. Learn more concerning how to sign up for Progent's onsite network support services.

  • Phone Support
    Progent's Help Desk Call Center Outsourcing Services are intended for all businesses who need prompt and dependable access to a professional Help Desk with efficient telephone assistance, remote troubleshooting capability, and sufficient technical depth for full escalation. Because small and midsize businesses typically are constrained by tight IT funds and can provide little executive attention for dealing with IT support tasks, Progent's Help Desk Services can be the most efficient way to make sure that business computer networks are always up and running. Learn more concerning Progent's Contact Center outsourcing services.

  • IT Consulting Services
    Progent provides small businesses affordable access to enterprise-class IT professionals who can provide help with vital technologies such as
  • Windows Server 2019 migration consulting, Windows 2016 Hyper-V hybrid cloud solutions, Microsoft Windows Server and application expertise, Cisco network infrastructure, network protection consulting, non-stop it system design, virtualization strategies, plus integration, customization and training for business software including accounting, ERP and MRP, business analytics, sales automation, and productivity packages. Progent can help with one-shot projects including office moves and major system migrations, longer term projects such as business analytics software programming and support, relational database application programming and DBA support, and web design, on-going services including Microsoft System Center 2012 Operations Manager (SCOM 2012) expertise and SCOM 2016 consulting for IT infrastructure health monitoring and system management, or urgent response such as disaster recovery and malware removal.

  • Application Hosting
    Progent offers hosting for critical applications like Exchange Server and Microsoft SQL in order to provide small businesses with greater levels of dependability, security, and recoverability than is feasible with the type of on-site data center that is practical for the majority of small and midsize organizations. Because Progent utilizes the same data centers that host the equipment of many of the planet's biggest information technology companies, Progent can eliminate the investment in building and maintaining the systems needed for enterprise-class environmental control, power failover, and uninterruptible Internet access. For managed applications, Progent can also ensure that upgrades and revisions stay updated, security and efficiency is continually tracked, and systems and data files are regularly archived and available for complete and prompt recovery. Learn additional information concerning Progent's hosting services for Exchange and other mission-critical applications.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting service provides comprehensive hosting services for all of a small company's production servers in an environment that not only provides the highest level of availability and expandability but that is in addition simple for clients to migrate to a different support provider or to bring internally when your business situation calls for it. Progent's Private Cloud hosting is built around mature virtual server techniques that permit businesses with multi-vendor environments to save dramatically on the costs of capital equipment, system maintenance, and network management while getting world-class dependability and an unparalleled level of vendor options. In contrast to conventional SaaS hosting offerings, Progent's Private Cloud Hosting encompasses all server-based applications in a single centrally administered solution, can handle the mixed- platform and loosely standardized environments common with small businesses, and keeps ownership of the software licenses in the customer's hands so that moving to a new virtual host is fast, reliable, and affordable. This avoids ending up a prisoner of a single hosting provider while still offering all the savings related to SaaS hosting alternatives.

  • Hybrid Cloud Integration Services
    Progent can provide expert online consulting services to help organizations of all sizes connect their IT infrastructure with leading public clouds such as Microsoft Azure and Amazon AWS. Progent can help your it team to design and manage cost-effective ecosystems that can include Windows and Linux operating systems and applications in both cloud-centric solutions or in hybrid architectures that combine physical IT assets along with public clouds. To help you to integrate public clouds with networks, Progent can provide a range of cloud integration support services that include Office 365 integration with on-premises Exchange, Microsoft Azure planning and deployment services, Amazon Web Services (AWS) cloud integration support, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has more than 15 years of experience providing advanced consulting services online, and Progent can help you successfully carry out your cloud integration projects on schedule and affordably.
Progent's Low-Cost Managed Services for Outsourcing Network Management
Progent's affordable ProSight family of network monitoring and management services is intended to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all aspects of information assurance and compliance. ProSight managed services available from Progent include:
  • ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that incorporates next generation behavior-based machine learning tools to guard endpoint devices as well as servers and VMs against modern malware assaults like ransomware and file-less exploits, which routinely evade traditional signature-matching AV products. ProSight ASM protects local and cloud resources and offers a unified platform to address the complete malware attack lifecycle including filtering, identification, containment, cleanup, and post-attack forensics. Top capabilities include one-click rollback with Windows VSS and automatic system-wide immunization against new attacks. Find out more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Security
    Progent's ProSight Enhanced Security Protection services offer ultra-affordable multi-layer protection for physical and virtual servers, desktops, mobile devices, and Exchange email. ProSight ESP uses adaptive security and advanced heuristics for round-the-clock monitoring and reacting to security threats from all attack vectors. ProSight ESP offers two-way firewall protection, intrusion alerts, endpoint control, and web filtering through cutting-edge tools packaged within a single agent managed from a unified console. Progent's data protection and virtualization consultants can assist you to plan and implement a ProSight ESP deployment that addresses your company's specific needs and that helps you prove compliance with government and industry information security regulations. Progent will assist you define and implement policies that ProSight ESP will manage, and Progent will monitor your network and react to alarms that require urgent action. Progent can also help you to set up and test a backup and disaster recovery solution such as ProSight Data Protection Services so you can recover quickly from a potentially disastrous security attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection unified endpoint security and Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services from Progent provide small and mid-sized businesses a low cost end-to-end service for reliable backup/disaster recovery. For a fixed monthly rate, ProSight Data Protection Services automates your backup activities and allows rapid restoration of vital data, apps and VMs that have become lost or damaged as a result of component failures, software glitches, disasters, human mistakes, or malicious attacks like ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images/, as well as Microsoft Hyper-V and VMware images/. Critical data can be protected on the cloud, to a local storage device, or to both. Progent's BDR consultants can provide advanced expertise to configure ProSight DPS to be compliant with government and industry regulatory requirements like HIPPA, FIRPA, and PCI and, whenever needed, can help you to recover your critical information. Read more about ProSight DPS Managed Backup and Recovery.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    Progentís ProSight WAN Watch is an infrastructure management service that makes it easy and inexpensive for small and mid-sized businesses to map, track, reconfigure and debug their connectivity appliances like routers and switches, firewalls, and access points as well as servers, client computers and other devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that network diagrams are always updated, copies and manages the configuration information of virtually all devices connected to your network, monitors performance, and generates notices when potential issues are discovered. By automating complex management and troubleshooting activities, ProSight WAN Watch can knock hours off common chores like network mapping, expanding your network, finding appliances that need critical software patches, or identifying the cause of performance bottlenecks. Find out more details about ProSight WAN Watch infrastructure monitoring and management services.

  • ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
    ProSight Email Guard is Progent's email security solution that uses the services and infrastructure of leading information security vendors to deliver web-based management and comprehensive security for all your inbound and outbound email. The powerful structure of Progent's Email Guard managed service combines cloud-based filtering with a local gateway appliance to provide complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based threats. ProSight Email Guard's Cloud Protection Layer serves as a preliminary barricade and blocks most unwanted email from making it to your network firewall. This reduces your exposure to external attacks and conserves network bandwidth and storage space. ProSight Email Guard's on-premises gateway device provides a further layer of analysis for incoming email. For outgoing email, the on-premises security gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and encryption. The on-premises gateway can also help Microsoft Exchange Server to track and safeguard internal email that stays within your corporate firewall. Learn more about Progent's Email Guard spam filtering, virus defense, email content filtering and data loss protection.

  • ProSight LAN Watch: Server and Endpoint Remote Monitoring and Management
    ProSight LAN Watch is Progentís server and desktop remote monitoring service that incorporates state-of-the-art remote monitoring and management techniques to keep your network operating at peak levels by checking the health of vital computers that drive your information system. When ProSight LAN Watch detects a problem, an alarm is transmitted automatically to your designated IT management personnel and your Progent consultant so that any potential problems can be resolved before they can disrupt your network Find out more about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small organization can have its critical servers and apps hosted in a secure fault tolerant data center on a high-performance virtual machine host set up and managed by Progent's network support professionals. With the ProSight Virtual Hosting model, the customer retains ownership of the data, the OS software, and the apps. Because the environment is virtualized, it can be moved immediately to an alternate hosting environment without a lengthy and technically risky configuration process. With ProSight Virtual Hosting, you are not locked into a single hosting provider. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, maintain, find and safeguard data about your network infrastructure, processes, business apps, and services. You can quickly locate passwords or IP addresses and be alerted automatically about upcoming expirations of SSLs ,domains or warranties. By cleaning up and managing your network documentation, you can eliminate up to half of time spent trying to find vital information about your network. ProSight IT Asset Management features a common location for storing and sharing all documents related to managing your network infrastructure like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT data. Whether youíre making enhancements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management gets you the knowledge you require the instant you need it. Find out more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and affordable way for small and mid-size organizations to obtain an objective evaluation of the overall health of their IT system. Powered by a selection of the top remote monitoring and management platforms available, and overseen by Progent's certified group of information technology professionals, ProSight Network Audits help you see how well the configuration of your core network devices adhere to industry best practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver instant ROI like a more manageable Active Directory environment. Both versions also include one year of advanced remote network monitoring and management (RMM). Benefits can include easier network management, better compliance with information security requirements, higher utilization of network resources, quicker problem resolution, more reliable backup and recovery, and higher availability. Read more about Progent's ProSight Network Audits network infrastructure assessment.

The ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report is an affordable service built around a brief phone discussion with a Progent backup/recovery expert. The fact-finding interview is intended to help assess your organization's ability to block or recover rapidly following an attack by a ransomware variant such as Ryuk, WannaCry, MongoLock, or Hermes. Progent will consult with you personally to gather information about your existing security profile and backup/recovery platform, and Progent will then produce a written Basic Security and Best Practices Report describing how you can follow best practices to deploy a cost-effective security and backup system that meets your business requirements. For details, see The ProSight Ransomware Preparedness Report Service.

Why Progent Is the Right Choice for Arvada, Colorado Small Businesses
Progent's staff size, scope of technical expertise, and experience with enterprise IT support allow small companies to sidestep the problems associated with over reliance on thinly staffed service firms or freelance consultants.

Teaming with Progent's Experts allows your company to:

  • Prevent Over Dependence on Individual Consultants
    For IT services, small companies sometimes depend excessively on individual consultants. Though individual service engineers carry lower expenses than more substantial IT service organizations and can afford to bill apparently lower fees, individuals are often too overworked to respond quickly to critical situations. If a freelance engineer is busy with another client, sick, on vacation, or in class, the lack of replacement staff may require your company to wait for help during a crisis. The more your small business expands, network unavailability or problems with line-of-business programs get more costly. The money you believed you were conserving on a freelancer can be eaten up fast due to lower output. Also, when freelance engineers confront new technologies, the unavailability of a large engineering group to count on for advice forces them to learn in place while your organization ends up footing the bill for their continuing education.

  • Gain Access to Experts in Advanced Information Technology Issues
    The majority of smaller service organizations or freelance engineers focused on small company IT consulting may excel at providing routine fixes but don't have the seasoning to deal efficiently with complex IT infrastructures with a variety of operating systems, numerous sites, Voice over IP systems, mobile workers, integrated accounting and operational software, data-driven web sites, and custom line-of-business software. Progent's experience with global companies and Progent's extensive staff of specialists can be valuable to your small business because enterprise networks are by nature complex, integration issues demand thorough understanding of in many technical disciplines, and achieving an acceptable level of robustness, reliability, and security requires industry-tested leading practices.

  • Build a Firm Foundation for Seamless Growth
    Small businesses often begin with an IT system cobbled together on a shoestring budget. Without a proper basis, a series of improvised repairs often get tossed on top of a marginal foundation. As a company evolves, stability and expandability problems can obstruct the success of the organization. These environments need thorough assessment, intelligent strategic analysis, and in-depth expertise to upgrade to a network environment that can provide the reliable foundation to meet current business requirements and ease downstream expansion.

  • Team with Solution Providers, Not Product Vendors
    Smaller businesses require guidance and education to navigate through an ever more complex array of technology alternatives offered for accelerating business growth and improving efficiency. Businesses do not need a network consultant or support firm that attempts to promote products. Progent eliminates conflicted motives by not reselling any products. Progent sells services and expertise exclusively. This permits Progent to align consulting services with the real needs of customers. Combining IT support and product selling can result in a conflict where the proposed solution is built around a preselected technology rather than being based on the actual needs of a customer.

Get in Touch with Progent
In case your Arvada, Colorado company needs to contact Progent to find out about network outsourcing, consulting, or technical support, call 800-993-9400 or refer to Contact Progent.

Fast Remote Network Help
For fast remote support, you can contact Progent's Help Desk Call Center toll-free at 1-866-PROGENT (866-776-4368).

© 2002- 2019 Progent Corporation. All rights reserved.

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