Arvada, CO Online Help from Certified Computer Network Service Consultants
Progent's computer network help services can provide your Arvada, CO company affordable and dependable access to enterprise-class computer professionals. By delivering network support help when you require it, offering advanced expertise for mission-critical technologies, offering value-added services such as automated server monitoring, and invoicing only for support you use, Progent gives your Arvada, Colorado business an economical alternative for optimizing the productivity of small office networks. Whether you run an onsite datacenter, connect to cloud infrastructure, or manage a hybrid cloud-and-local network, Progent is the intelligent choice for businesses and local governments to create and maintain a robust and secure information system and to have quick availability of the experienced consulting ordinarily available only to businesses who can support a large internal IT group.
For mid-size and large companies, Progent offers co-sourcing and project management services to add to the technical skills of your internal network service personnel. This can save money and help meet schedules for big IT initiatives like application programming, business continuity planning and testing, network security evaluations, merging datacenters, or software migrations and upgrades.
Progent can also provide access to certified experts to help your company to design and execute your cloud computing strategy.
Main IT Areas Serviced by Progent for Arvada, Colorado Businesses
A Microsoft-certified Partner IT service company with a world-class team of Cisco CCIE network infrastructure consultants and Apple Computer accredited engineers, Progent offers urgent troubleshooting and low-cost remote consulting to Arvada, CO businesses for a broad range of information technologies including:
Support Delivery Options Available for Arvada, Colorado Companies
Progent offers a selection of alternatives for providing small and midsize companies and local governments with affordable computer services for technical support, consulting, hosting, and IT management outsourcing. Progent's paradigm for delivering network support is based on the Help Desk operational structure common to big IT groups. Progent's Contact Center Service Mechanism ensures rapid support, thorough activity records, consistent follow-up, and strict expense monitoring across an array of IT support delivery modes that include remote troubleshooting, in-person support, top-level consulting, as well as server and application hosting.
Progent's Low-Cost Managed Services for Remote IT Management
- Online Service
Progentís Technical Response Center provides urgent and scheduled remote support for Microsoft Windows, Linux, Apple Mac, and Cisco-powered environments in the U.S. and globally. Progent's certified service experts can help customers to troubleshoot and repair hardware and software problems without the expense or delay of in-person service calls. The background of Progent's IT consultants makes it possible to resolve most network issues rapidly. For the most challenging issues, Progent's breadth of knowledge makes it possible to escalate support calls to advanced specialists. Progent provides a convenient, web-based registration process for new clients to accommodate emergency network problems and Progent bills per minute with zero sign-up charges or time minimums, so you pay only for the support you receive. Specialists you can access remotely include Cisco-certified CCIE network engineers, Microsoft-Certified MCSEs, and CISSP-certified security professionals. Find out more information concerning Progent's remote network support expertise.
- Onsite Service
Progent offers onsite computer support for registered clients in larger cities in the United States. Progent's on-site service technicians can work in tandem with Progent's remote support experts to give small and midsize companies the best of both worlds: in-person support technicians when you require them plus the on-line expertise of Progent's worldwide team of network consultants, security specialists, and business application developers. The response time for in-person service calls is typically less than 24 hours. There is no sign-up or retainer charge for registering as a Progent client for on-premises service. Learn more concerning how to register for Progent's onsite network support.
- Help Desk
Progent's Standard Help Desk Services provide smaller organizations a complete service desk solution that handles all facets of online Level 1 desktop technical support from initial requests through trouble ticket generation, screen sharing, progress tracking, problem solving, and reporting. Progent provides help desk services at a significant discount off Progent's regular desktop service rates, and Progent can provide the additional option of rapid on-demand escalation to subject matter experts to resolve challenging problems. To learn more, refer to Help Desk Services for Small Businesses.
- IT Consulting Expertise
Progent provides small companies affordable access to enterprise-class consultants who can provide help with vital technologies including
- Windows Server 2019 migration consulting, Microsoft Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server support, Cisco network infrastructure, company-wide network protection engineering, high availability network design, virtualization strategies, plus configuration, programming and training for small business applications such as accounting, ERP and MRP, business analytics, sales automation, and office productivity suites. Progent can provide assistance with short-term projects including office relocations and massive system upgrades, longer term projects such as management reporting application programming and support, relational database application programming and DBA support, and web development, continuing services such as Microsoft System Center 2012 Operations Manager support and SCOM 2016 consulting services for IT infrastructure health monitoring and network management, or emergency response such as disaster recovery and malware cleanup.
- Application Server Hosting
Progent offers hosting for mission-critical applications like Exchange and Microsoft SQL to provide small and midsize businesses with higher levels of dependability, security, and performance than is feasible using the type of in-house data center that is practical for most small companies. Since Progent uses the same data centers that host the gear of some of the world's biggest information technology companies, Progent can eliminate the cost of creating and maintaining the systems required for enterprise-class environmental control, power backup, and redundant Internet access. For hosted application servers, Progent can also make sure that upgrades and revisions stay current, security and performance is continually tracked, and systems and data files are consistently archived and available for complete and rapid restoration. Learn more concerning Progent's hosting services for Exchange Server and other mission-critical applications.
- Private Cloud Hosting
Progent's Private Cloud hosting service offers complete hosting for the entirety of a small or midsize company's servers in an environment that not only provides the top degree of dependability and extensibility but that is also convenient for customers to migrate to a different service firm or to move internally when your business situation calls for it. Progent's Private Cloud hosting is built around proven virtual server technologies that permit small businesses with multi-vendor networks to benefit dramatically on the costs of capital equipment, system maintenance, and network management while achieving enterprise-class availability and an unprecedented level of vendor options. Unlike conventional Software as a Service (SaaS) hosting models, Progent's Private Cloud Hosting Service covers all server-centric software in one centrally managed solution, can handle the mixed- platform and loosely standardized environments common with smaller businesses, and keeps control of the licenses in the customer's possession so that moving to a different virtualized host is quick, safe, and inexpensive. This eliminates becoming a captive to a single hosting service while still providing all the economies related to SaaS hosting alternatives.
- Hybrid Cloud Integration Support
Progent offers expert online support services to help businesses of any size integrate their networks with popular public clouds such as Microsoft Azure and Amazon AWS. Progent can help your it team to design and administer hybrid environments that support Windows and Linux operating systems and apps in either cloud-centric solutions or in hybrid architectures that seamlessly combine physical IT assets as well as public cloud services. To assist you to integrate public clouds with networks, Progent offers a variety of public cloud migration services that include Office 365 Exchange Online integration solutions with on-premises installations of Exchange, Microsoft Azure design and deployment services, Amazon Web Services (AWS) cloud integration support, Amazon Web Marketing Service development and troubleshooting, and Google Cloud Platform integration expertise. Progent has more than two decades of experience providing high-level consulting services remotely, and Progent can help you successfully carry out your cloud migration initiatives quickly and affordably.
Progent's value-priced ProSight series of outsourced network management services is designed to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all facets of information assurance. ProSight managed services offered by Progent include:
ProSight Network Audits
- ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Recovery
ProSight Active Security Monitoring is an endpoint protection (EPP) service that utilizes cutting edge behavior machine learning technology to guard endpoint devices and physical and virtual servers against new malware assaults such as ransomware and email phishing, which easily evade legacy signature-matching anti-virus products. ProSight ASM safeguards local and cloud-based resources and provides a unified platform to address the complete threat progression including filtering, infiltration detection, containment, cleanup, and post-attack forensics. Top features include one-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against newly discovered threats. Learn more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery.
- ProSight Enhanced Security Protection: Unified Endpoint Protection
Progent's ProSight Enhanced Security Protection (ESP) services offer ultra-affordable multi-layer protection for physical servers and virtual machines, desktops, smartphones, and Exchange Server. ProSight ESP uses contextual security and advanced heuristics for round-the-clock monitoring and responding to security threats from all attack vectors. ProSight ESP provides firewall protection, penetration alarms, device management, and web filtering via leading-edge technologies incorporated within a single agent accessible from a single console. Progent's data protection and virtualization experts can assist your business to design and configure a ProSight ESP environment that addresses your company's specific needs and that allows you demonstrate compliance with government and industry data protection regulations. Progent will help you define and implement policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alarms that require urgent attention. Progent can also assist you to set up and test a backup and restore solution such as ProSight Data Protection Services (DPS) so you can get back in business quickly from a destructive security attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Exchange email filtering.
- ProSight Data Protection Services: Managed Backup and Recovery
ProSight Data Protection Services from Progent provide small and medium-sized businesses a low cost and fully managed solution for reliable backup/disaster recovery (BDR). Available at a low monthly cost, ProSight Data Protection Services automates and monitors your backup activities and enables fast restoration of vital files, apps and VMs that have become unavailable or corrupted due to hardware failures, software bugs, disasters, human error, or malicious attacks such as ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, applications, system images, as well as Hyper-V and VMware images/. Important data can be protected on the cloud, to a local storage device, or mirrored to both. Progent's BDR consultants can deliver advanced support to configure ProSight DPS to be compliant with government and industry regulatory requirements like HIPPA, FINRA, PCI and Safe Harbor and, when necessary, can help you to recover your critical information. Find out more about ProSight DPS Managed Backup and Recovery.
- ProSight WAN Watch: Infrastructure Remote Monitoring and Management
ProSight WAN Watch is an infrastructure management service that makes it simple and affordable for small and mid-sized organizations to diagram, monitor, optimize and troubleshoot their networking hardware like routers, firewalls, and load balancers plus servers, printers, endpoints and other networked devices. Using cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch makes sure that network diagrams are always current, captures and displays the configuration information of virtually all devices on your network, tracks performance, and generates alerts when potential issues are detected. By automating complex network management activities, ProSight WAN Watch can knock hours off common chores such as network mapping, expanding your network, finding appliances that need important software patches, or identifying the cause of performance problems. Learn more about ProSight WAN Watch infrastructure management services.
- ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's email security platform that uses the technology of leading data security companies to provide web-based control and world-class security for your email traffic. The hybrid structure of Progent's Email Guard integrates cloud-based filtering with a local security gateway device to offer advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. ProSight Email Guard's Cloud Protection Layer acts as a preliminary barricade and keeps the vast majority of threats from making it to your security perimeter. This decreases your vulnerability to inbound attacks and conserves system bandwidth and storage space. ProSight Email Guard's onsite gateway device adds a further layer of analysis for inbound email. For outgoing email, the onsite security gateway offers AV and anti-spam protection, protection against data leaks, and email encryption. The onsite gateway can also help Exchange Server to monitor and protect internal email that stays within your corporate firewall. Find out more about Progent's Email Guard spam filtering, virus defense, email content filtering and data loss prevention.
- ProSight LAN Watch: Server and Desktop Remote Monitoring and Management
ProSight LAN Watch is Progentís server and desktop monitoring managed service that uses advanced remote monitoring and management technology to keep your network operating efficiently by checking the health of critical computers that power your business network. When ProSight LAN Watch uncovers an issue, an alarm is sent immediately to your designated IT staff and your assigned Progent consultant so that any looming problems can be resolved before they have a chance to impact your network Find out more about ProSight LAN Watch server and desktop monitoring services.
- ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its key servers and apps hosted in a protected Tier III data center on a high-performance virtual machine host set up and maintained by Progent's IT support experts. With the ProSight Virtual Hosting service model, the client retains ownership of the data, the OS software, and the applications. Because the environment is virtualized, it can be ported easily to a different hosting environment without requiring a time-consuming and difficult configuration process. With ProSight Virtual Hosting, your business is not locked into a single hosting service. Learn more details about ProSight Virtual Hosting services.
- ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, update, find and safeguard data related to your IT infrastructure, processes, business apps, and services. You can quickly locate passwords or IP addresses and be warned about impending expirations of SSL certificates or domains. By updating and managing your network documentation, you can save up to half of time thrown away looking for vital information about your network. ProSight IT Asset Management features a common repository for holding and sharing all documents related to managing your business network such as recommended procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and associating IT information. Whether youíre planning enhancements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the data you need the instant you need it. Find out more about ProSight IT Asset Management service.
Progent's ProSight Network Audits offer a fast and affordable alternative for small and medium-size businesses to obtain an objective assessment of the overall health of their network. Based on a selection of the leading remote monitoring and management (RMM) platforms available, and supervised by Progent's certified team of IT experts, ProSight Network Audits help you see how closely the configuration of your core infrastructure assets conform to leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver instant benefits such as a cleaner Active Directory (AD) system. Both versions also include a year of cutting-edge remote network monitoring and management (RMM). Advantages can include simpler network management, better compliance with data security standards, more efficient utilization of network assets, faster troubleshooting, more dependable backup and restore, and less downtime. Learn more information about Progent's ProSight Network Audits network infrastructure assessment.
Progent's ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is an affordable service built around a brief phone discussion with a Progent information assurance consultant. The fact-finding interview is intended to evaluate your company's ability either to block or recover quickly after an attack by a ransomware strain like Ryuk, WannaCry, MongoLock, or Hermes. Progent will work with you personally to collect information about your current security profile and backup/recovery platform, and Progent will then produce a written Basic Security and Best Practices Report detailing how you can follow industry best practices to deploy an efficient AV and backup/recovery environment that aligns with your company's needs. For details, visit Progent's ProSight Ransomware Preparedness Report Service.
Why Progent Offers the Smart Choice for Arvada, Colorado Businesses
Progent's staff size, scope of technical expertise, and familiarity with corporate network consulting enable small and midsize companies to avoid the pitfalls related to over reliance on thinly staffed support firms or freelance consultants.
Working with Progent's Experts enables your company to:
- Prevent Excessive Dependence on Individual Consultants
For network support, smaller businesses sometimes rely excessively on freelance engineers. Though individual support engineers have lower overhead than more substantial support organizations and can typically charge nominally lower rates, they are frequently spread too thin to react quickly to critical network problems. If an independent consultant is busy with different client, ill, on travelling, or in training, the lack of replacement staff may force your company to wait for assistance during an emergency. As your company expands, system unavailability or difficulties with line-of-business applications get more costly. The dollars you thought you were saving on a freelancer can be eaten up fast due to lower productivity. Also, when independent consultants encounter unfamiliar technologies, the unavailability of a large engineering team to depend on for advice requires them to learn with the meter running while your organization winds up with the bill for their continuing education.
- Have Access to Certified Professionals in Advanced Information Technology Issues
Many smaller service organizations or freelance engineers who concentrate on small business IT support are capable of providing routine solutions but lack the seasoning to work efficiently with complex network environments that have mixed operating systems, many locations, Voice over IP systems, mobile workers, interconnected accounting and operational software, data-driven web sites, and custom line-of-business applications. Progent's background with worldwide companies and Progent's large staff of specialists can be valuable to your small business because big-company environments are inherently complex, support issues demand in-depth understanding of in many technical areas, and reaching an acceptable degree of robustness, reliability, and security requires industry-tested leading practices.
- Create a Firm Foundation for Growth
Small businesses often start with an IT system cobbled together on a shoestring budget. Without a proper architecture, a sequence of band-aid repairs often get piled onto of a weak structure. As a business evolves, reliability and scalability issues can undermine the success of the organization. These networks need proper assessment, intelligent business analysis, and broad-based expertise to upgrade to an IT infrastructure that will provide the solid foundation to meet critical business requirements and support downstream expansion.
- Team with Solution Providers, Not Product Vendors
Small businesses need guidance and education to navigate through an ever more complex maze of technology options available for enabling growth and improving productivity. They do not need a network engineer or service organization that attempts to sell them products. Progent avoids conflicted motives by not reselling hardware and software. Progent provides services only. This permits Progent to align technical services with the genuine interests of clients. Combining network consulting and product selling can lead to a conflict where the proposed solution is based on a predetermined technology rather than being driven by the actual needs of a client.
Get in Touch with Progent
If your Arvada, Colorado business wants to contact Progent for IT outsourcing, consulting, or tech support, phone 800-993-9400 or see Contact Progent.
Immediate Online Network Help
For immediate remote help, you can call Progent's Technical Response Center toll-free at 1-866-PROGENT (866-776-4368).