Fast, Low-cost Online Computer Technical Support for Athens, Georgia Small Businesses
For over two decades, Progent has focused on providing world-quality network support to customers who have small-business budgets. Progent has developed a powerful service system that includes a streamlined, seamless virtual office network, sophisticated remote troubleshooting tools, a substantial team of consultants certified in a wide range of technical disciplines, a Call Center operational model that promotes efficiency and guarantees follow-through, a global group of remote support experts, in-person service options for the majority of most zip codes in the United States, and a company ethos focused on resolving network issues in the least time and at the lowest cost to clients.

For medium-size and enterprise businesses, Progent offers co-sourcing services to add to the subject matter expertise of your in-house IT support team. Co-sourcing can cut costs and help meet schedules for major projects like application programming, disaster recovery preparedness, network security audits, merging datacenters, or technology migrations.

Progent can in addition provide access to certified experts to assist your company to design and execute your cloud strategy.

Primary Practice Areas Supported by Progent for Business Networks in Athens, Georgia
Progent's nationwide team of certified engineers provides assistance for all facets of network systems used by businesses of any size. Areas served by Progent in Athens include:

Service Delivery Options for Athens, Georgia Businesses
Progent has a variety of options for providing small and midsize businesses and local governments with affordable computer services for technical support, system architecture, hosting services, and network management outsourcing. Progent's model for providing computer support services is based on the Help Desk Call Center structure common to larger IT support groups. Progent's Help Desk Call Center Support Model ensures fast support, thorough activity records, consistent follow-through, and strict expense control across a range of IT service delivery options that include remote troubleshooting, on-premises support, high-end consulting, plus server and application hosting.

  • Online Service
    Progentís Technical Response Center provides emergency and scheduled remote support for Microsoft Windows, Linux, Apple OS X, and Cisco-powered environments in the U.S. and worldwide. Progent's certified support experts can assist customers to troubleshoot and fix hardware and software problems without the cost or time loss of on-premises support calls. The experience of Progent's IT consultants makes it possible to handle most IT issues quickly. For complex problems, Progent's breadth of knowledge makes it possible to escalate troubleshooting tasks to advanced specialists. Progent offers a convenient, web-accessible signup process for first-time customers to address emergency situations and Progent charges by the minute with no startup charges or time minimums, so you are invoiced only for the assistance you get. Experts you can access online include Cisco-certified CCIE network engineers, Microsoft-Certified MCSE consultants, and CISA-certified security engineers. Learn additional details concerning Progent's remote network support services.

  • On-site Support
    Progent offers on-site computer support for registered customers in larger cities in the United States. Progent's onsite service technicians can work in conjunction with Progent's online support engineers to deliver small companies the optimal solution: in-person support technicians when you need them as well as the remote help of Progent's worldwide staff of IT consultants, security professionals, and business software developers. The response time for on-site service calls is usually under 24 hours. Progent requires no sign-up or retainer charge for becoming a Progent client for on-premises support. Find out more concerning how to sign up for Progent's onsite computer support.

  • Help Desk
    Progent's Standard Help Desk Services offer small organizations a complete solution that handles all aspects of remote Level 1 desktop technical support from service requests through ticketing, remote desktop control, progress tracking, problem resolution, and reporting. Progent offers call desk services at a significant discount off Progent's normal desktop service rates, and Progent can provide the additional option of rapid as-needed escalation to subject matter experts to handle challenging problems. for more information, see Online Help Desk Services.

  • Consulting Services
    Progent offers small businesses budget-friendly availability of world-class consultants who can provide help with critical products and technologies including
  • Windows Server 2019 migration consulting, Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server and application support, Cisco network design, network protection engineering, fault tolerant it system consulting, virtual server solutions, plus configuration, programming and training for business applications including financials, ERP, reporting, sales automation, and productivity suites. Progent can provide assistance with one-shot projects such as office relocations and major software upgrades, longer term initiatives such as management reporting software programming and support, database application programming and administration services, and web development, continuing support including System Center 2012 Operations Manager (SCOM 2012) support and Operations Manager 2016 consulting services for network health monitoring and network administration, or urgent response such as data restoration and virus removal.

  • Application Hosting
    Progent can host critical applications such as Microsoft Exchange Server and Microsoft SQL Server to provide small businesses with greater levels of dependability, protection, and recoverability than is possible with the type of on-site data center that is achievable for the majority of small businesses. Since Progent utilizes the same data centers that support the gear of many of the world's largest information technology companies, Progent can save you the investment in creating and maintaining the systems needed for world-class cooling, electrical backup, and uninterruptible Internet connectivity. For managed applications, Progent can also see to it that upgrades and service packs remain updated, protection and efficiency is constantly tracked, and systems are consistently archived and ready for full and prompt recovery. Learn additional information about Progent's hosting services for Exchange and other mission-critical applications.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting service offers full hosting for all of a small company's production servers in a setting that not only delivers the top level of dependability and scalability but that is in addition simple for clients to transfer to a different support firm or to bring in-house when your situation warrants it. Progent's Private Cloud hosting is structured around mature virtual server techniques that allow companies with multi-vendor environments to benefit dramatically on the costs of capital equipment, infrastructure support, and IT administration while getting world-class reliability and an unparalleled degree of vendor independence. In contrast to conventional Software as a Service hosting offerings, Progent's Private Cloud Hosting Service encompasses all server-centric applications in one centrally managed service, can support the multi- OS and loosely standardized networks typical of small businesses, and keeps ownership of the licenses in the customer's hands so that moving to a different virtual system is fast, safe, and affordable. This eliminates becoming a prisoner of a specific hosting provider while still offering all the economies related to ASP and SaaS hosting alternatives.

  • Hybrid Cloud Integration Consulting
    Progent offers expert online consulting services to help organizations of all sizes integrate their IT infrastructure with leading public clouds such as Microsoft Azure and Amazon Web Services (AWS). Progent can assist you to plan and administer hybrid environments that support Windows and Linux operating systems and apps in either cloud-based systems or in hybrid network models that utilize physical IT assets along with public clouds. To help you to incorporate cloud services with networks, Progent offers a variety of cloud integration services such as Office 365 Exchange Online integration with on-premises Exchange deployments, Microsoft Azure planning and integration services, Amazon AWS cloud migration, and Amazon Web Marketing Service development and troubleshooting. Progent has more than 15 years of background providing high-level consulting expertise online, and Progent can help you complete your cloud integration projects on schedule and within your budget.
Progent's Fixed-price Managed Services for Remote Network Monitoring and Management
Progent's low-cost ProSight line of network management outsourcing services is intended to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all facets of information assurance. ProSight managed services available from Progent include:
  • ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Recovery
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection service that incorporates cutting edge behavior-based machine learning tools to guard endpoint devices and physical and virtual servers against modern malware assaults like ransomware and email phishing, which easily evade traditional signature-based AV tools. ProSight Active Security Monitoring protects local and cloud resources and provides a single platform to manage the complete threat lifecycle including protection, detection, containment, remediation, and post-attack forensics. Top features include single-click rollback using Windows Volume Shadow Copy Service and real-time system-wide immunization against new attacks. Find out more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection (ESP): Unified Endpoint Security
    Progent's ProSight Enhanced Security Protection (ESP) services deliver ultra-affordable in-depth security for physical and virtual servers, desktops, smartphones, and Exchange Server. ProSight ESP uses adaptive security and modern behavior analysis for continuously monitoring and responding to cyber threats from all vectors. ProSight ESP provides two-way firewall protection, intrusion alerts, endpoint management, and web filtering via leading-edge technologies packaged within a single agent managed from a unified control. Progent's security and virtualization experts can assist you to plan and implement a ProSight ESP environment that addresses your organization's unique requirements and that allows you achieve and demonstrate compliance with legal and industry data protection regulations. Progent will help you specify and configure security policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alerts that call for urgent attention. Progent can also assist your company to install and test a backup and restore solution like ProSight Data Protection Services (DPS) so you can get back in business rapidly from a potentially disastrous security attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Exchange email filtering.

  • ProSight DPS: Managed Cloud Backup and Recovery
    ProSight Data Protection Services provide small and mid-sized businesses an affordable end-to-end service for secure backup/disaster recovery (BDR). For a fixed monthly rate, ProSight Data Protection Services automates your backup processes and allows fast restoration of critical files, applications and virtual machines that have become lost or corrupted due to component breakdowns, software bugs, disasters, human mistakes, or malware attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images, as well as Hyper-V and VMware images/. Important data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's BDR consultants can deliver advanced expertise to set up ProSight DPS to be compliant with regulatory requirements such as HIPPA, FIRPA, and PCI and, whenever necessary, can help you to recover your critical data. Find out more about ProSight Data Protection Services Managed Backup.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and affordable for smaller organizations to diagram, monitor, enhance and debug their networking hardware like switches, firewalls, and access points as well as servers, printers, client computers and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch ensures that network diagrams are kept updated, copies and displays the configuration of virtually all devices on your network, monitors performance, and sends alerts when problems are detected. By automating complex network management processes, WAN Watch can knock hours off common tasks like making network diagrams, reconfiguring your network, finding devices that need important updates, or resolving performance problems. Find out more details about ProSight WAN Watch network infrastructure monitoring and management services.

  • ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email filtering and encryption solution that uses the services and infrastructure of leading data security companies to provide web-based management and world-class security for all your inbound and outbound email. The hybrid structure of Email Guard combines cloud-based filtering with a local security gateway device to provide complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based threats. The cloud filter acts as a preliminary barricade and blocks the vast majority of unwanted email from making it to your security perimeter. This decreases your vulnerability to external threats and saves system bandwidth and storage space. ProSight Email Guard's onsite gateway device provides a deeper level of inspection for incoming email. For outbound email, the onsite gateway provides anti-virus and anti-spam protection, DLP, and email encryption. The onsite security gateway can also help Exchange Server to track and protect internal email traffic that stays inside your security perimeter. Learn more about Progent's Email Guard spam filtering, virus defense, content filtering and data leakage prevention.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progentís server and desktop monitoring service that uses advanced remote monitoring and management technology to keep your network running efficiently by checking the health of critical assets that power your business network. When ProSight LAN Watch uncovers an issue, an alert is sent immediately to your specified IT staff and your assigned Progent consultant so that any potential issues can be resolved before they have a chance to impact your network Learn more details about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small business can have its critical servers and applications hosted in a protected fault tolerant data center on a fast virtual host set up and managed by Progent's IT support experts. Under Progent's ProSight Virtual Hosting model, the customer retains ownership of the data, the operating system platforms, and the applications. Since the environment is virtualized, it can be ported easily to an alternate hosting environment without a lengthy and difficult reinstallation process. With ProSight Virtual Hosting, your business is not tied a single hosting service. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, update, find and safeguard data related to your IT infrastructure, processes, applications, and services. You can instantly locate passwords or IP addresses and be warned automatically about upcoming expirations of SSLs or domains. By cleaning up and organizing your IT documentation, you can save as much as 50% of time spent looking for vital information about your network. ProSight IT Asset Management includes a centralized repository for holding and sharing all documents required for managing your network infrastructure like recommended procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for collecting and associating IT data. Whether youíre making enhancements, performing maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the information you require as soon as you need it. Learn more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and affordable way for small and medium-size businesses to obtain an objective evaluation of the health of their information system. Based on some of the leading remote monitoring and management platforms available, and overseen by Progent's world-class group of IT experts, ProSight Network Audits help you see how closely the configuration of your essential network assets adhere to industry leading practices. The Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and deliver immediate ROI like a more manageable Active Directory (AD) system. Both versions also include one year of cutting-edge remote network monitoring and management (RMM). Benefits can include simpler network management, improved compliance with government and industry security regulations, more efficient utilization of network assets, quicker troubleshooting, more reliable backup and restore, and increased uptime. See more information about ProSight Network Audits network infrastructure assessment.

The ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report is an affordable service built around a phone discussion with a Progent information assurance expert. The interview is intended to help assess your company's preparedness either to block or recover rapidly following an assault by a ransomware variant like Ryuk, WannaCry, MongoLock, or Hermes. Progent will work with you personally to collect information concerning your current antivirus tools and backup/recovery platform, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can apply best practices to create an efficient AV and backup/recovery system that aligns with your company's requirements. For details, refer to Progent's ProSight Ransomware Preparedness Report.

Special Advantages of Working with Progent
As a Microsoft-certified Partner and a Microsoft Small Business Specialist, Progent is a recognized expert at the core system software and office productivity applications used by the majority of small and medium-size companies and local governments. As a Cisco-authorized partner, Progent also can provide expertise for an increasingly complex array of infrastructure products such as PIX and ASA firewalls, switches, routers, VoIP solutions, and wireless networking. In addition, Progent's CISSP-Premier cybersecurity consultants, CISM-qualified security professionals, CISA-qualified security audit consultants and GIAC-qualified information assurance professionals can provide a business-wide view of network protection and can help with advanced security programs like Security information and Event Management (SIEM) solutions to help enterprises meet industry guidelines and government requirements for network information security and incident reporting.

The scope and depth of Progent's consulting team offer a unique set of benefits to organizations trying to maximize the business value of their information system within a realistic budget. These benefits include:

  • Best Industry Practices
    Progentís team of Microsoft and Cisco Premier Certified experts average longer than ten years of real-world industry experience, at the forefront of IT support, performing a broad range of IT projects for a large mix of businesses. Every Progent support professional shares a refined collection of personal best practices which are combined into shared leading practices standards that Progent instills in its consulting staff. This means that you get not only world-class technical skills, but also a consultant with proven methods for solving actual network problems rapidly. Read additional information concerning Progent's best practices for network consulting.

  • Efficient Pricing
    Progent's pricing model is to bill for remote service and on-site visits by the minute. As a result, you owe just for received services. Progent does not impose a more expensive rate for after-hours or priority service, and Progent does not bill for travel time except for urgent calls where on-site work is less than 4 hours. Also, Progent imposes no startup charge and requires no retainer for services delivered during normal business hours. Many service organizations demand substantial minimum payments or charge in increments of fifteen minutes or more. Progent's small billing granularity eliminates king-size bills for quick solutions. An additional advantage of granular pricing is that your company will be less tempted to allow incipient issues to stay unaddressed until they grow into big problems. Find out more details concerning Progent's value pricing for IT outsourcing.

  • Comprehensive Documentation of IT Support
    Progent has developed a comprehensive support reporting system that records and formats complete documentation for all billed services. Unlike many freelance consultants or small support organizations who offer scant documentation or details of services done, each service delivered by Progent is tracked by full documentation. Every Progent staff member has access to the service reports given by each staff member to each client. The practice of documenting and organizing support records allows more effective support and avoids a slew of typical misfortunes such as when a service client is effectively held captive to a consultant who refuses to let go of vital service information. Read more concerning Progent's documentation of IT outsourcing services.

  • Knowledge Transfer
    Progent practices information transfer from Progent's consultants to customers. By teaching customers to resolve problems that are within their scope, Progent can concentrate on providing high-value skills where Progent faces few competitors. Small companies who work with freelance service providers or who maintain in-house IT personnel gain when Progent transfers knowledge about critical technology and proven processes to make their IT environments more robust, secure, and efficient. Learn additional information about Progent's knowledge transfer services.

Get in Touch with Progent
In case your Athens, Georgia business wants to contact Progent to ask about network outsourcing, consulting, or tech support, phone 800-993-9400 or see Contact Progent.

Fast Online Network Support
For fast online technical support, you can call Progent's Technical Response Center toll-free at 1-866-PROGENT (866-776-4368).



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Progent offers a variety of opportunities for individuals or organizations to profit by becoming referrers, sales agents, or resellers of Progent's technical support services and advanced consulting. Alternatives are operating as a sales agent for Progent-branded consulting or using Progent's information technology engineers but retaining your own service brand as a transparent extension of your IT services company.

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Progent's Cisco CCIE wireless network infrastructure experts offer remote or onsite integration and troubleshooting services to assist you to design, configure, upgrade, tune, administer and troubleshoot Aironet Wi-Fi AP environments of any scale or architecture. Progent's Cisco wireless controller experts can also assist you to integrate your wireless ecosystem with your wired network infrastructure and cloud-based resources to build an enterprise connectivity foundation that is easy to manage and expand. Progent also offers affordable Wi-Fi site surveys to assist you to decide the most appropriate selection, placement and configuration of Aironet wireless APs to work with your unique workplace design, construction, and anticipated network traffic.

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Cisco Cisco Unified Communications Manager (CUCM or Unified CM), originally branded CallManager, functions as the core of Cisco's collaboration solution. CUCM and Cisco Unified CM Express (CME) provide a borderless IP-PBX by integrating tightly with unified messaging apps that include Cisco Unified Communications Manager IM and Presence Service, Unity Express (CUE) for voicemail management, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for building an advanced customer contact solution. Progent's CCIE-certified network consultants offer efficient and budget-friendly online and onsite support to help organizations of all sizes to build and administer Unified CM deployments by providing Unified Communications Manager configuration and troubleshooting services that add maximum business value. Progent's consultants can help with any facet of Unified CM support and debugging in areas that include integrating VoIP phones and desktop Video phones, designing dial plans, setting up SIP connections and PSTN support, deploying Cisco ISR routers with CUBE support, creating Cisco UCS server clustering systems for high availability, capacity planning, and integration with Microsoft Exchange and Skype for Business.

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Progent provides small and mid-size businesses professional support for Intrusion Protection products and IPsec VPN products from major firewall and VPN security vendors such as WatchGuard, Juniper, and SonicWALL. Progent can help you design a detailed security strategy and select appropriate technologies from multiple vendors to support your security goals while sticking within your budget limits.

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Exchange Server 2013 includes major improvements to the capabilities of Microsoft Exchange Server 2010 and delivers important new features plus a revamped structure. These enhancements affect vital facets of IT like ease of administration, high availability (HA), compliance, operational costs, teamwork, extensibility, performance, compatibility, and productivity. Progent's certified Exchange Server 2013 consultants can help you understand the possible business benefits of migrating to Exchange 2013, create a cost-effective validation and rollout strategy, and educate your IT staff to maintain your Exchange Server 2013 environment. Progent also offers affordable online consulting and support and management services for Exchange 2013.

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Progent's Cisco certified Wi-Fi consultants offer affordable remote and onsite help for both legacy and current 802.11ac Aironet wireless access points and Progent can help you to design and maintain Wi-Fi environments that include indoor and outside/ruggedized Aironet access points.

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If your business runs a UNIX or Linux network or a mixed-platform network, Progent's CISA and CISM-premier consultants can help your whole organization in a wide range of security areas including security management practices, security design and strategies, access management products and techniques, applications development security, operations security, physical security, communications, network and Internet security, and workplace recovery planning. CISM and ISSAP define the basic competencies and international standards of performance that network security professionals are expected to possess. These certification offer executive management the assurance that consultants who have achieved their CISM or CISSP qualification have demonstrated the experience and theory to deliver world-class security management and engineering services.

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Progent's Apple Mac experts can support the creative aspect of Mac environments by offering help services and education in graphics, sound, and video. Progent's consultants can provide help in a variety of Mac programs including Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with special projects such as capturing or digitizing audio or video or configuring an audio/video production studio.

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NetApp MetroCluster is a disaster recovery platform that combines failover storage clustering with synchronous replication to provide rapid, zero RPO disaster recovery (DR) between datacenters that are as far as 185 miles (300km) apart. Progent's team of seasoned network experts can assist your business to design, deploy, manage, update, test and troubleshoot a disaster recovery solution built around NetApp MetroCluster. Progent can assist you to choose an architecture for your MetroCluster environment that meets your functional requirements and budget. Progent can ensure you follow best practices for configuring your MetroCluster solution by providing guidance with procedures such as assigning disk pools, arranging aggregate and plexes layout, provisioning FlexVol volumes, setting up Data ONTAP configuration replication service, installing switches, implementing a tiebreaker mechanism, setting up a TCP/IP configuration replication network between your storage clusters, and testing your disaster recovery solution to show adherence with information assurance standards and government requirements.

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Microsoft Dynamics GP allows you to grow and manage your business better by delivering easy access to strategic data and a rapid ROI. Microsoft Dynamics GP confers major business benefits including its ability to extend the presence of your company, handle your financials, automate financial operations, unify processes across your company, improve inventory control, increase order accuracy, expand revenue and shorten turnaround time, and maximize free cash flow. Progent can show you how to set up and maintain a reliable, secure server and communications infrastructure to support Great Plains, and can offer experienced Microsoft Dynamics GP consultants to help you reap all the advantages of your Dynamics GP/Great Plains business management system.

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Progentís non-stop interoffice connectivity and fault tolerant network infrastructure engineers can help small businesses achieve fault tolerant Interoffice connectivity by means of redundant system architectures with transparent failover. Progentís CCIE engineers can design and implement ultra-reliable Inter-office networks based on zero-downtime EIGRP routers or non-stop OSPF configurations of Cisco routers. Progent can demonstrate how redundant connections and transparent fail-over offers affordable non-stop interoffice connectivity.

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Forefront Threat Management Gateway 2010 Consultant Services
Consulting for Forefront TMG

Microsoft Forefront Threat Management Gateway 2010 builds on the proven security technologies of Internet Security and Acceleration Server 2006 and provides a easily managed Internet gateway that acts as a one-server platform for an array of security functions such as an application and network layer firewall, URL filtering, antimalware, intrusion protection, application proxy, Virtual Private Network control, and HTTP/HTTPS inspection. Forefront Threat Management Gateway 2010 provides comprehensive web security logging and reporting features, permits custom reporting powered by SQL Server, works with Active Directory to streamline authentication, and can be operated as a virtual server to lower expenses and enhance availability. Progent's Microsoft engineers can assist you to plan and execute test and production deployments; integrate Microsoft Forefront Threat Management Gateway 2010 with Windows 2008, Active Directory, SQL Server, Exchange Server 2010, and SharePoint 2010; set up Microsoft Forefront Threat Management Gateway 2010 to run on a virtual machine with Microsoft Windows Hyper-V; and deliver ongoing consulting and repair services. Progent's consultants can also assist your organization to upgrade smoothly to Forefront Threat Management Gateway 2010 from Microsoft ISA Server 2006 or 2004.

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Remote 24x7 network monitoring, automated alarms, and actionable reports are crucial to preserving the proper operation of your network and eliminating unnecessary and expensive disruptions. Remote Monitoring and Management solutions have progressed to the point that companies of any size can afford a level of network stability that was previously limited to large enterprises. Progent can provide several RMM solutions delivered as low-cost services designed to assist you to identify and resolve a most IT network problems before they get big enough to impact your business.

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Cisco Unified Communications Manager (CUCM), originally named CallManager, operates as the heart of Cisco's collaboration solution. Unified Communications Manager and Cisco Unified Communications Manager Express (CME) offer a modern IP-PBX by integrating closely with apps that include Unified CM IM and Presence Service, Cisco Unity Express (CUE) for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for building an advanced customer contact solution. Progent's CCIE-certified consultants can deliver efficient and affordable online and on-premises support to assist organizations of any size to build and administer Unified CM deployments by providing Unified Communications Manager integration and technical support services that add maximum productivity. Progent's consultants can assist with any aspect of Unified Communications Manager configuration and troubleshooting in areas such as integrating Cisco Voice over IP phones and Video phones, reviewing dial plans, configuring SIP trunking and PSTN support, deploying ISR G2 routers with CUBE VoIP networking support, creating Cisco UCS server clustering solutions for high availability, capacity planning, and integration with Exchange and Skype for Business.

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SonicWALL Security Organization

Progent's SonicWALL consultants can help you deploy, manage, and troubleshoot SonicWALL firewall/VPN appliances inculding the current SonicWALL TZ family of firewalls and the legacy SonicWALL PRO 2040 devices. Progent's CISSP Premier consultants, CISM Certified security professionals, and CISA Certified security audit specialists can show you how to create a complete security plan, including documented policies, and build security into your corporate operations.

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Microsoft Exchange 2013 incorporates significant enhancements to the capabilities of its predecessor Microsoft Exchange Server 2010 and delivers powerful new features as well as a revamped architecture. These enhancements affect key facets of IT including ease of administration, availability, security and compliance, operational costs, collaboration, scalability, throughput, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consulting experts can help you evaluate the possible advantages of upgrading to Exchange 2013, create an efficient test and rollout strategy, and educate your IT staff to manage your Exchange 2013 solution. Progent can also provide ongoing online consulting and management for Exchange 2013.

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Microsoft supports seamless hybrid networks that combine Office 365 and local Exchange systems. This allows you to have certain mailboxes hosted on your physical datacenter and other mailboxes resident on Office 365. Progent's Microsoft-certified Exchange consultants can help your organization with any facet of planning, integrating and troubleshooting your hybrid Exchange Online solution. Progent's Exchange specialists can provide as-needed support to help you resolve stubborn technical bottlenecks and also offer extensive project management outsourcing to make sure your hybrid Office 365 solution is successfully completed on time and on budget.

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ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and affordable for small and mid-sized organizations to map out, track, reconfigure and debug their connectivity appliances like routers and switches, firewalls, and wireless controllers plus servers, printers, client computers and other devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that network diagrams are kept updated, copies and displays the configuration of almost all devices connected to your network, tracks performance, and sends alerts when issues are discovered. By automating time-consuming management and troubleshooting activities, WAN Watch can cut hours off ordinary chores such as making network diagrams, reconfiguring your network, finding appliances that need important software patches, or resolving performance problems.

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Progent can provide the services of an accredited engineer with expertise integrating products from the leading telepresence vendors including Cisco/Tandberg, Polycom, LifeSize and Radvision and can assist you to plan, install, upgrade, or troubleshoot a telepresence solution that preserves your current investment and optimizes the strategic value of your information system. Progent can also provide the expertise of infrastructure consultants who can assist companies of any size to build and maintain a communications network that delivers the performance, reliability, protection, and expandability required to support your video conferencing/telepresence solution.

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Progent has a long background delivering a broad range of remote IT consulting and emergency repair services to local governments and school districts across the U.S. Progent is one of the pioneers in delivering expert remote IT consulting and has delivered network support to organizations in all 50 states. Remote support eliminates travel costs and resolves issues faster than onsite service calls.

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The latest generation of Cisco ASA 5500-X Series of firewalls with Firepower Services provide significantly more bang for the buck than Cisco's earlier firewalls and have replaced the ASA 5500 and PIX security appliances for all new installations. Progent's Cisco-premier CCIE network experts can help your company to manage your current PIX or Cisco ASA 5500 firewalls and upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also assist your company to design, deploy, optimize, manage and troubleshoot firewall environments based on ASA firewalls with Firepower Services.

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Progent's consultants offer remote and onsite expertise for companies of all sizes to evaluate the benefits of upgrading to Skype for Business from any release of Lync Server or Office Communications Server. Progent can assist your business to design an on-premises, cloud-based or hybrid deployment; interface Skype for Business with SQL Server,Exchange, SharePoint Server and Office; configure HA solutions; connect Skype for Business with your PBX system and PSTN gateway; and integrate third-party collaboration platforms such as Cisco UC. Progent's certified network security experts can assist you create and verify a security strategy for your Skype for Business deployment that meets regulatory requirements.

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Specialists for Windows and UNIX

If your business has a UNIX or Linux network or a mixed-platform network, Progent's CISM, CISSP and ISSAP-premier security specialists can help your whole enterprise in a wide array of security topics including security management practices, security design and models, access control products and methodology, applications development security, operations security, hardware security, telecommunications, network and web security, and disaster recovery planning. CISM and CISSP stipulate the basic competencies and worldwide standards of performance that information security managers are expected to master. These accreditations provide executive management the confidence that consultants who have achieved their CISA or CISSP qualification have the experience and knowledge to deliver effective security support and engineering help.

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Microsoft Mac and Linux Desktop Implementation Consulting Companies

Progent can deliver a variety of low-cost online and on-premises consulting services to assist your business to deploy, administer, and troubleshoot workstations and mobile devices based on Microsoft Windows, macOS/OS X, Apple iOS, Google Android, or Linux.

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Progent can help you to prepare for, implement, and operate Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to upgrade smoothly to SCCM 2012 from a legacy device management solution or assist you to enhance your existing SCCM 2012 ecosystem to accommodate your changing IT requirements. Also, Progent can assist you to build an infrastructure that fully supports SCCM by providing advanced consulting support for associated Microsoft technologies such as Active Directory Domain Services (ADDS), Microsoft SQL Server and SQL Server Reporting Services, and Internet Information Services (IIS).

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Progent's pricing policy is to bill for phone service and in-person visits per minute. Consequently, you owe only for received support. Progent does not demand a more expensive rate for after-hours or priority service, and within California or in areas where Progent offers on-site support, Progent does not charge for travel time except for urgent calls where on-site work is less than 4 hours. Also, Progent imposes no minimum fee and asks no retainer for services provided during regular working hours. Many service organizations demand large minimum fees or charge for each fifteen minutes or longer. Progent's one-minute granularity avoids large invoices for quick repairs so you will not be forced to allow simple problems to stay unaddressed.

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Progent provides national remote technical support and troubleshooting services for businesses that run UNIX or Linux environments or whose information systems include a mix of UNIX and Microsoft technology. Remote IT help offers optimum leverage for your IT budget by protecting user efficiency and limiting the time billed for network analysis and repair. Advanced online support technology and skilled technicians and engineers allow Progent to solve most IT problems without squandering time and expense by going to your site. In the vast majority of cases your network issues can be remediated by telephone or through a combination of phone support and online access. Progent can offer the services of Cisco CCIE network engineers and CISM premier security professionals to help with the most difficult system problems.

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Progent's Apple Mac networking engineers can help you with a wide range of network foundation issues including network architecture, remote and mobile access, internetwork communication, security, and new technologies such as VoIP and fast wireless networking. For business networks based exclusively on Apple Mac OS X or for systems that use a combination of Mac, Linux/UNIX and Windows powered servers and workstations, Progent has the experience and size to handle the complexity of planning, configuring, and maintaining a system architecture that is robust, secure, productive and supportive of your corporate goals. Progent can show you how to configure Appleís Xserve enterprise servers, Apple's Xserve RAID fault-tolerant storage products, and Apple's Xsan SAN systems. Progent can also give you access to skilled experts to help you with Cisco routers and switches.

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Dynamics GP accounting includes analysis and reporting features that let you track all business processes, sales and spending, and sales patterns with integrated drill-down, query, and reporting capabilities. Progent's Dynamics GP reporting support services can enable you to design reports that allow you to understand your business more thoroughly, turning uncooked data into useful business information. Progent is able to improve your reporting and analytics by offering Crystal Reports consulting, FRx help, and Microsoft Excel programming. In addition to offering reporting consulting, Progent can supply Microsoft .NET consulting, Microsoft SQL Server expertise, and programming design with VBasic, XML and other development environments in order to offer specialized line-of-business application development and web commerce solutions that integrate transparently with Dynamics GP/Great Plains.

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Office SharePoint Server 2007 Remote Technical Support

Progent's Microsoft-authorized experts can show you how to evaluate the business case for implementing SharePoint 2007, consult with you on the most sensible edition of SharePoint Server for your circumstances, offer configuration and integration services, assist you to set up MS SQL Server as a back-end database, improve your network infrastructure, integrate your standard and custom application programs to operate with Microsoft SharePoint Server 2007, develop a comprehensive security plan that includes portal technology, and provide troubleshooting and Help Desk services.

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ProSight Virtual Hosting Specialist
Private Cloud Solutions Consulting Services

Progent's ProSight Virtual Hosting and Management service offers complete hosting of a small or mid-size company's servers in a solution that gives the maximum degree of availability and expandability and is also simple to transfer to another host. ProSight Virtual Hosting and management services are built on mature virtualization platforms that allow small and midsize companies with mixed- platform IT systems to economize dramatically on the costs of capital equipment, system maintenance, and network management while benefiting from world-class reliability and an unprecedented level of vendor flexibility.

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Dynamics GP/Great Plains Features Technology Consulting
Microsoft GP/Great Plains Technical Support

Key features of Dynamics GP software include a modular design that allows you to license only the functionality you require, a standardized foundation built on Microsoft technologies to safeguard your investment and offer a highly integrated environment, enhanced reporting capabilities that permit you to monitor all operations, income and expenses and sales trends, integration with Microsoft Office to speed access to corporate data, the ability to integrate information from virtually any db software or desktop application into Microsoft GP/Great Plains, and an open design that makes it easy to create specialized applications. Progent can help you configure and support a reliable, protected server and communications infrastructure to support Microsoft Dynamics GP/Great Plains, and can provide experienced GP consultants to help you turn the advanced features of Microsoft Dynamics GP/Great Plains business accounting software into a high-value business management solution.

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UNIX Engineers
UNIX Engineer

Progent's Sun Solaris family consulting services provide small businesses and software developers assistance with administering and maintaining Solaris systems that operate with Microsoft-based technology. Progent can give your organization contact with Sun Solaris experts, support professionals premier by Microsoft and Cisco, and security experts with CISM certification. This wide range of expertise provides you with an easy one-stop consulting firm to help you build and maintain a secure and reliable mixed-platform network and communications solution that supports Sun Solaris and Microsoft interoperability by combining Windows with major versions of UNIX such as Mac OS X, Sun Solaris, IBM AIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and SGI/Irix or major Linux variations such as RedHat, SUSE, CentOS Linux, Ubuntu, PCLinuxOS, fedora Linux, Gentoo Linux, Mandrake, Debian-GNU, and Slackware.

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SQL Server 2014 incorporates major improvements in critical areas including performance, uptime, compliance, and cloud integration. SQL Server 2014 is the first version of Microsoft SQL Server that incorporates in-memory technology that operates seamlessly across all workloads including OLTP, data warehousing (DWH), and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver efficient online and on-premises services that include system design, deployment, administration, troubleshooting, and application development services to help organizations of any size to realize fast return from their SQL Server 2014 deployment.

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Besides offering the expertise of Microsoft Dynamics GP (Great Plains) consultants, Progent can provide experts in Dynamics AX (Axapta), Dynamics NAV, Microsoft Dynamics SL, Dynamics RMS, Macola ERP, MAS 90 ERP, and QuickBooks Pro. Progent offers software development, troubleshooting, management help, migration assistance, and one-on-one or group online training classes tailored to meet your particular needs. Progent's experts also can help you build and maintain a secure, robust server and communications infrastructure to run your ERP, MRP and accounting solutions.

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Progent offers small businesses two specially designed security evaluation scanning packages that include, at a set fee, remotely managed scans of your security profile which are analyzed by professional information security engineers who interpret the data collected by the remote scan, deliver objective summaries of your existing network security, and offer suggestions for enhancements. Progent has developed two complementary security inventory packages for external and internal security testing that are priced to meet the budgetary realities of small businesses while delivering enterprise-class assessments of your IT network's vulnerability to assault.

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Power BI and Oracle Development Company

Progent's Power BI consultants can assist you to plan, deploy, manage, update or troubleshoot your Power BI business analytics solution. Progent can also assist you to prep your source data for Power BI reports and dashboards. Progent can show you how to implement and administer an on-premises, cloud, or hybrid network model to run Power BI.

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Cisco VPN Consulting
VPN Integration Services

Progentís Cisco Security/VPN professionals and CCIE and CCNP certified experts can help your small or medium sized business deploy and maintain Ciscoís security and VPN products such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN products include both remote connectivity and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN products are simple to manage and provide the flexibility to evolve with your growing business requirements. Progentís Cisco-Premier network consultants are familiar with Ciscoís complete family of products targeted at eliminating data pilfering, virus and worm outbreaks, Denial of Service attacks, and other threats to your network. Progent can help you deploy Cisco products to get secure connectivity, intrusion protection, and comprehensive Identity services based on Cisco ACS using RADIUS security and TACACS to establish a central client access control foundation for user certification, permissions, and accounting from an easy-to-use Web interface.

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Progentís Technical Response Center (TRC) provides affordable nationwide extended hours online assistance for networks based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier service professionals offer extended hours telephone support and online direct computer connection to troubleshoot and resolve technical problems quickly and economically.

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Redundant Network Consultancy

Progentís non-stop inter-site connectivity and 24x7 system infrastructure professionals can help small businesses create zero-downtime Interoffice connectivity through fully redundant networks with transparent failover. Progentís Cisco Certified Internetwork Experts can design and deploy fault tolerant Inter-office connections supported by zero-downtime EIGRP routers or zero-downtime OSPF deployment of Cisco routers. Progent can show you how multi-path connectivity and automatic fail-over can provide economical non-stop interoffice networking.

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Progent can provide affordable online assistance to help you to plan, configure, and fix any aspect of your iPhone and iPad and Windows integration solution and is available for quick tasks to help you get past occasional technical roadblocks or long-term engagements to help you finish business-critical initiatives on time and within budget. Progent has expertise in on-premises, cloud-centric, or hybrid environments and can help you build or support a highly available, secure and scalable infrastructure that is best suited to your computing model. Progent can also provide online and onsite training for individuals or groups to show you how to manage and use your iOS devices in a safe, collaborative ecosystem that maximizes the strategic value of your IT system.

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Progent can help you to deploy Cisco wireless LAN controller appliances to manage and monitor Wi-Fi networks of any size. Progent can help you to maintain and troubleshoot your existing Cisco Wi-Fi environment or implement a smooth transition to Cisco's latest wireless controller solutions.

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Progent offers a wide range of cost-effective consulting and support services to assist you to deploy, integrate, troubleshoot, and administer workstations and laptops powered by Windows, macOS and OS X, or popular versions of Linux. Progent can provide on-premises or remote help for individual machines or notebooks or work with you to design and carry out a company-wide migration to new or updated operating system software and business applications. Progent can also provide engineers and technical workers to help you to prepare for and complete an office relocation or consolidation organized to cause the least possible disruption of your business.

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If you want to revamp your corporate web site, build internal webs for applications such as HR or employee education, design a powerful web presence for a new business, or write line-of-business, data-driven custom web applications, Progent can provide talented and proven web designers. Progent's experts can also help you design and maintain a safe, robust server and communications network, including remote and wireless connectivity, to run your web tools.

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Engineer for Skype for Business and iPad

Lync Server 2010 supports Instant Messaging, Presence, voice/video conferencing, desktop sharing, as well as VoIP and traditional public switched telephone network (PSTN) voice communication. Microsoft Lync 2010 can enhance the functionality of Exchange Server, SharePoint Server and Office or Office 365 and simplify management through integration with Windows AD. Lync can also cut expenses by eliminating Voice-over-IP hardware and subscription services, PBX gear, or legacy teleconferencing solutions. Progent's Microsoft-certified unified communications consultants can provide remote and onsite support to help your company to maintain and repair your current Lync Server 2010 deployment or assess the benefits of migrating from Lync Server 2010 to Skype for Business, which is the renamed and revamped version of the product. Progent can also assist you to plan and carry out a smooth Skype for Business migration.

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Progent can provide the services of CISM Certified security consultants. The Certified Information Security Manager (CISM) organization defines the core capabilities and global standards of performance that IT security professionals are required to master. CISM provides executive management the assurance that those who have qualified for their CISM certification have the background and capability to deliver efficient security administration and consulting consulting.

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Engineer for Internet Security and Acceleration Server

Progent's certified Internet Security and Acceleration Server consultants have broad backgrounds developing Microsoft-based security solutions for IT networks with many sites, remote workers, and mission-critical eCommerce applications. A Progent ISA Server consultant is ready to help your small company design and deploy a configuration of Microsoft ISA Server 2004 that meets your information protection needs without limiting your network.

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Progent's Mac support engineers can help you with a wide array of system foundation issues such as network architecture, off-site and mobile connectivity, internetwork communication, protection, and new technologies including VoIP and high-speed wireless networking. For business networks built solely on Mac OS X or for environments incorporating a mix of Mac, Linux/UNIX and Windows powered servers and workstations, Progent has the experience and depth to handle the complexity of designing, integrating, and supporting a system architecture that is robust, secure, efficient and supportive of your corporate objectives. Progent can help you configure Appleís Xserve enterprise servers, Xserve RAID fault-tolerant storage systems, and Apple's Xsan SAN systems. Progent can also provide skilled experts to support Cisco routers and switches.

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Progentís team of expert programmers, relational database architects, and project management consultants can assist large businesses to carry out development programs for Microsoft Windows, Linux, or Web applications. Progent's enterprise co-sourcing services include access to seasoned project managers for advanced planning and program co-ordination or Progent can help customers fill in expertise gaps by offering database architects and software programmers skilled in building RDBMS applications based on Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint Server consultants can help businesses to integrate SharePoint with additional applications like SQL Server and Office Excel to create data-driven intranets and portal sites. Progent also offers experience with multiple web development technologies and can assist clients to build, enhance, troubleshoot, or migrate web applications to utilize the most current web technology.

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PIX Firewall Migration Setup and Support
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Cisco's PIX firewalls have been discontinued and Cisco might not offer support these legacy devices. Progent continues to offer consulting support for Cisco's PIX firewalls to help you with management and troubleshooting and Progent can also help you assess if you should adopt the latest firewall products from Cisco. Progent's Cisco-certified experts can help you plan and implement an efficient migration to Cisco ASA 5500-X firewalls following leading practices.

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Microsoft Expert SQL Server 2016 OLTP Support and Integration

SQL Server 2016 offers significant enhancements in performance, scale, data security, high-availability, mobile computing integration, plus integrated analytics and reporting. Innovations include PolyBase for processing SQL and NoSQ databases in one appliance for big data applications, Jason support, Row-level Security, Mobile Reports, and seamless control over on-premises and cloud-resident operations and services. Progent's Microsoft-certified consultants can deliver remote and onsite support to help organizations of any size to implement, manage or troubleshoot any edition of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with all key Microsoft platforms including Windows Server and Hyper-V, Exchange, SharePoint Server, Microsoft Dynamics CRM and GP, Lync or Skype for Business, and SCOM.

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ISA 2006 Help and Support
ISA 2006 Support Services

Application Publishing with Internet Security and Acceleration Server 2006 provides more protection of intranet applications while enabling increased productivity by making these applications available to authorized remote users. ISA Server helps guard corporate applications, services, and information throughout all network layers with stateful packet inspection and powerful publishing tools. Progent's Microsoft-certified ISA Server consultants can show you how to design, deploy, configure, and support Internet Security and Acceleration Server 2006 on your network so your company benefits from a highly functional and affordable balance of security, convenience, and speed.

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SharePoint Portal Server Computer Engineer
Remote Support Services for SharePoint

Progentís Microsoft-certified consultants offer businesses of any size consulting, technical support, and development services for Microsoft SharePoint and SharePoint Online. Microsoft SharePoint is an enterprise collaboration platform that utilizes web technology for efficiently connecting people, teams and data. Microsoft SharePoint Server offers a common location for your employees or clients to access, organize, share and manipulate relevant information, files, and applications and to communicate with one another. SharePoint enables faster and more intelligent decisions, more effective sharing across teams and more economical business practices. Windows SharePoint Services join workers, customers, workgroups and projects with the data theyíve developed in a way that makes data convenient to locate, download and apply. Progent's certified SharePoint experts can assist you to maintain your existing SharePoint solution or migrate to the latest version of SharePoint Server or to SharePoint Online.

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Amazon cloud integration Reports
Amazon AWS cloud services integration Coding

Progent can provide affordable remote support to assist businesses of any size to access Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual machine hosting, Amazon S3, and Amazon Glacier. Progent can assist you with every aspect of Amazon AWS integration including needs analysis, readiness assessment, system design and review, pilot testing, configuration, centralized administration, performance optimization, software license management, backup/restore mechanisms, and security.

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Upgrading for Exchange 2000
Exchange 2000 Server Upgrade Support Services

Years of background with Microsoft's Exchange technology has made Progent among the most knowledgeable IT support companies in California for integrating messaging systems powered by Exchange 2000 Server. Progent is expert in helping small organizations get the full advantages of Exchange Server under typical scenarios including upgrading from Exchange 5.5, moving from an ISP-provided or POP3 mail environment, and outsourcing your Exchange Server administration.

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Hybrid Office 365 solutions Online Troubleshooting
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Microsoft allows you to create transparent hybrid ecosystems that integrate Office 365 and on-premises Exchange deployments. This allows you to have certain mailboxes located at your on-premises datacenter or private cloud and other mailboxes hosted by Office 365. Progent's certified Exchange consultants can assist your organization with any facet of designing, implementing and debugging your hybrid Exchange Online solution. Progent's Exchange specialists can provide as-needed expertise to help you resolve stubborn technical issues and also can provide extensive project management outsourcing to ensure your hybrid Office 365/Exchange solution is completed on time and within budget.

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Skills Transfer for Network
Operating System Education

Progent practices information transfer from Progent's consultants to customers. By teaching customers to resolve problems that are within their comfort zone, Progent can concentrate on providing high-value skills where Progent has little competition. Medium-size businesses who utilize familiar freelance consultants or who employ in-house IT staffs benefit when Progent passes on information about new technology and tested processes to make their networks more robust, protected, and efficient.

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Network Engineer for Windows and Linux
Consulting Services for Windows, Linux, UNIX, Solaris

If your business computer system mixes Linux-based products technology with Microsoft Windows, Progent can help you to incorporate your computers into a unified environment that allows all your OS platforms to coexist for easy administration, seamless information exchange, high reliability, enhanced throughput, and tight security. Progent's UNIX/Linux and MS Windows coexistence support offerings feature IT architecture configuration and support, consulting for Windows services for UNIX, remote network monitoring and administration, online technical help and repair, on-site technical support, and Help Desk Call Center outsourcing.

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Our Experts Group offers support in key areas including Apple OS networking and applications; Consulting for Linux-based, UNIX-powered, and Sun systems; MRP, Enterprise Resource Planning, or Customer Relationship Management customization; Mission-critical and vertical application help; Chief Information Officer, management information analyst, and project logistics outsourcing; Custom program development and integration; Web, eCommerce, Electronic Data Interchange, and client information portal development and integration; SQL support and efficiency consulting; Management information expertise; and Telecommunications architecture consulting.

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Microsoft Server Consolidation Help and Support
Support for Connectix Virtual Server

Microsoft Virtual Server, run on the Windows Server operating system and powered by software originally developed by Connectix, provides the performance necessary to accomplish server consolidation, application upgrade, and server isolation projects through virtualization technology in an enterprise-ready IT environment with high expandability, manageability, and reliability. Microsoft has aimed Virtual Server at companies wishing to improve ROI in software programming and testing, upgrading from outdated mission-critical software, and hardware consolidation. Progent's skilled Virtual Server consultants can assist your IT staff to evaluate and deploy MS Virtual Server.

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XenApp Application Delivery Consulting
Specialist for Citrix XenApp Application Delivery

Progent's Citrix-certified consultants can help your business to design, install, manage, and support a virtualized Windows application delivery solution based on XenApp. Progent's Cisco CCIE network engineers can show you how to optimize your infrastructure for distributing server and client-side applications, and Progent's datacenter management and support experts can assist your organization to administer and support a remote datacenter that features high availability, advanced protection, and fast disaster recovery.

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WatchGuard SSL VPN Network Security Audit
WatchGuard XTM Firewall Security Audits

Progent provides support expertise for WatchGuard Firewall security appliances including the WatchGuard XTM and Firebox families of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can help you choose, deploy, and manage a WatchGuard Firewall security appliance that aligns with your security strategy and is within your IT budget. Progent can also help you to integrate WatchGuard Firewall/VPN and WatchGuard SSL VPN devices with protection technology from other suppliers and offer a convenient source for technical support, education, and security consulting.

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SPS 2007 Support
SPS 2007 Remote Support Services

Progentís Microsoft-certified consultants offer companies of all sizes consulting, troubleshooting, and development expertise for Microsoft SharePoint and SharePoint Online. SharePoint is an advanced collaboration platform that uses web-based technology for efficiently coordinating people, groups and data. SharePoint Server offers a common location for your workers or clients to access, organize, distribute and manipulate useful information, documents, and software and to interact with one another. SharePoint allows faster and more intelligent decisions, more effective sharing across groups and more economical business processes. Windows SharePoint Services join workers, clients, workgroups and major tasks with the information theyíve created in a manner that makes data easy to find, retrieve and re-use. Progent's SharePoint consultants can help you to manage your current SharePoint environment or upgrade to the latest release of SharePoint Server or to SharePoint Online.

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Amazon Marketplace Web Service integration Development Company
Amazon Marketplace Web Service Design

Amazon Marketplace Web Service is a collection of APIs that enables Amazon sellers to streamline their business processes by automating crucial sales functions such as listings, orders, payments, inbound and outbound fulfillment, and finances. By tapping into Amazon's vast online ecosystem and automating their sales processes, vendors can broaden their reach, reduce their cost of sales, accelerate response time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can work with your development team and provide programming, workflow integration, project management support, and mentoring to help you cut development time and costs and get to market quickly.

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64-bit Upgrade Online Troubleshooting
Microsoft and Cisco Authorized Expert 64-bit Computing Consultant Services

Progentís Microsoft-certified engineers can help your organization to enhance your application servers and/or workstations from 32 bits to 64 bits. Progent can assist your company to calculate the costs and advantages of moving to 64-bit processing, design an efficient upgrade process that reduces business interruptions, and deliver inexpensive, expert online support to assist your company to configure 64-bit operating systems and application programs on your current hardware.

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Microsoft System Center Operations Manager Engineer
Technical Consultant for Microsoft System Center Operations Manager

Progent's Microsoft-certified consultants have over 10 years of background planning, implementing, optimizing and repairing System Center Operations Manager environments and can provide companies of any size advanced online or on-premises consulting support for Microsoft SCOM 2012. Progent can assist your company to plan an architecture for System Center 2012 Operations Manager servers that provides the performance and resilience needed to watch over your datacenter efficiently, whether your datacenters are on-premises, cloud-based, or a hybrid solution. Progent can also assist you to import and set up System Center 2012 Operations Manager management packs according to industry best practices for monitoring network infrastructure as well as Microsoft and third-party apps and services. Also, Progent can deliver fast remote or onsite technical support to assist you to remediate serious issues detected by SCOM 2012.

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Sherman Oaks, CA IT Consultant Sherman Oaks Network Service
Database Development Professional
Database Administration Technology Professional

Progent's Microsoft-certified relational database consultants offer businesses of any size online DBA and programming services for popular database platforms such as MS SQL Server, Oracle, MySQL, and Microsoft Office Access. Consulting support available from Progent include software installation and integration, database design and programming, administration support, synchronization strategies, capacity planning, performance optimization, data migration, information security, backup/restore systems, troubleshooting, and webinar training.

Shreveport Barksdale Air Force Base Outsourcing for SharePoint Server 2013 Shreveport, LA Microsoft SharePoint Server Help and Support
Shreveport Help Server Administration for Shreveport, LA
Small Business Computer Network Consultant IT Consulting Firm
SQL Server 2017 SSRS On-site Technical Support
Microsoft Certified Partner SQL Server 2017 Development Online Consulting

Progent's Microsoft-certified SQL Server 2017 experts can assist you to assess the business advantages of migrating to SQL Server 2017 and can assist you to design and carry out an efficient migration of your databases and applications to any deployment model including local, cloud-hosted, or hybrid. Progent's consultants offer remote or on-premises support services ranging from as-needed architecture review or debugging to end-to-end project management and co-management to make sure your SQL Server 2017 project is carried out on time and on budget.

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Nagios Configuration
Specialists for Nagios

Nagios and MRTG are powerful, Open Source monitoring tools that run under the Linux OS and can be deployed to monitor UNIX/Linux environments, MS Windows systems, or multi-OS environments in which the Linux OS and Microsoft Windows run side by side. Nagios lets system support engineers to track network services such as POP3, HTTP, SSH, and PING. MRTG allows you to graph the traffic through SNMP-enabled network devices such as servers, routers, and switches. Progent's network monitoring consultants can show you how to utilize both these utilities to streamline and troubleshoot your computer network.

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Microsoft MCSE Job Opportunities
MCSE Subcontractor Job

Progent is hiring a range of full-time workers such as motivated MCSEs; system consultants with Cisco CCNP or CCIE credentials; and consultants for fault-tolerant network design with experience in mobile connectivity, wireless integration, high-availability systems, disaster recovery planning, data preservation, and VMware technology. Progent is also looking for desktop support experts, remote service specialists, and CISSP or CISM certified security consultants. Progent is also hiring experienced managers and administrators who can perform effectively in Progent's high-growth, virtual office environment. Progent contracts independent professionals with proven knowledge and field background in crucial information technology areas outside Progent's main technical focus. Our Experts Group includes contractors who offer advice and development services for strategic solutions such as Manufacturing Resource Planning, Enterprise Resource Planning, or CRM; have deep expertise with popular operating systems such as Linux derivatives, Apple OS, or Solaris, or offer world-class skills in technologies such as telecommunications, web site design, Electronic Data Interchange, web commerce, or dbm programming. Freelance contractors premier by Progent coordinate with Progent's full-time consultants to provide comprehensive solutions for small company networks.

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Windows 2000 Server Integration Group

Progent's Microsoft-certified consultants can provide network help and IT consulting services for Microsoft .NET Servers and programs and for Windows Server 2012, 2008 and 2003. Progentís support team can show you how to design, deploy, troubleshoot and manage the entire suite of Windows .NET Servers including SQL Server, Microsoft ISA Server, Microsoft Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, Microsoft SharePoint Server, Hyper-V, Lync Server, Project Server, and System Center Operations Manager.

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Progent's Experts Team offers consulting in key technologies that include Apple OS integration and programs; Support for Linux-powered, UNIX, and Sun Solaris environments; Manufacturing Resource Planning, Enterprise Resource Planning, or CRM customization; Line-of-business and specialized application help; CIO, business analyst, and project management outsourcing; Custom applications development and deployment; Web, electronic business, Electronic Data Interchange, and client information portal development and deployment; Database support and performance consulting; Business information expertise; and Telecommunications architecture support.

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Ubuntu Linux, Solaris, UNIX Onsite Technical Support Integration Support for Redhat Linux, Sun Solaris, UNIX in Houston
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ransomware protection evaluation Engineers
ransomware vulnerability Services

The ProSight Ransomware Preparedness Report service is an affordable service built around a brief phone interview with a Progent backup/recovery consultant. The fact-finding interview is designed to help evaluate your company's ability either to defend against ransomware or recover rapidly from a ransomware incident. Progent will work with you directly to gather information about your existing security profile and backup/recovery system, and Progent will then produce a written Basic Security and Best Practices Report describing how you can apply industry best practices to build a cost-effective AV and backup/recovery system that reduces your vulnerability to a ransomware attack and aligns with your company's needs.

VMware Site Recovery Manager Testing Consult VMware vCloud Director vCD Consult
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Consulting for Sales Assistance for Network Support
Reselling Network Support Network Consulting

Progent offers a variety of programs that allow single consultants or organizations to make money by becoming referrers, selling assistants, or resellers of Progent's technical support and advanced consulting. Alternatives are performing as a sales agent for Progent-branded services or taking advantage of Progent's information technology engineers under your own brand as a transparent arm of your network consulting team.

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Windows 2008 Help and Support
Windows Server 2008 R2 Support Outsourcing

Windows Server 2008 represents an important step forward in making IT systems more secure and fault tolerant, simpler to virtualize and administer, faster, and able to offer an improved environment for web hosting and development. Progent can help your business benefit fully from the improvements built into Microsoft Windows Server 2008 by providing certified consulting, technical support, training, staffing, network monitoring, and security services.

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