Greater Atlanta Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Greater Atlanta Metro Area.
Progent locations in the Greater Atlanta Metro Area
Consulting and Technical Support Services for BlackBerry Environments
BlackBerry wireless smartphones were once among the most successful products for achieving anytime-anywhere access to email, calendars, web applications, and other vital business information. Progent can provide Atlanta, Georgia companies the expertise of BlackBerry-qualified consultants who can assist businesses to manage existing BlackBerry deployments or migrate smoothly to a current smartphone platform.
As the sophistication of small company networks has expanded, and as the demand for world-class protection, dependability, and recoverability has become the standard for organizations of all sizes, successful integration and maintenance of BlackBerry technology has grown more difficult. To handle areas such as security, disaster recovery, and synchronization of BlackBerry PDAs with diverse email systems and shared databases, small organizations frequently turn to outside support firms who offer expertise in BlackBerry integration and maintenance.
Progent can provide the services of BlackBerry-qualified consultants who can help small businesses to design, manage, and repair BlackBerry-based environments economically and effectively, eliminating the requirement for an in-house BlackBerry technology specialist and reducing the cost and stress of supporting mobile work groups. Progent's BlackBerry specialists have in-depth backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISA and GIAC-certified network security professionals. This breadth of experience, combined with Progent's efficient remote support model, provides small businesses an economical solution for integrating RIM BlackBerry products seamlessly into their information network.
Progent's experts can assist you with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 configuration and Microsoft Exchange Server setup so that your data and email infrastructure operate optimally with BlackBerry BES Server. Progent can also assist you to upgrade from older editions of BlackBerry and Microsoft technology, configure easy-to-use administration tools so you can monitor and support BlackBerry devices across your business, define security policies that make sense for your company, customize wireless software, and ensure that your network infrastructure is appropriately designed to handle your BlackBerry users. In addition, Progent's business continuity consultants can help ensure that your BlackBerry data is included in your regular backup processes in order that it can be restored quickly and thoroughly.
BlackBerry BES Server Integration Support
The BlackBerry Enterprise Server gives companies a centralized and secure source for integrating BlackBerry wireless devices into their email, collaboration, and application environment. BlackBerry Enterprise Server (BES) enables wireless BlackBerry users to connect to Exchange, Lotus Domino, or Novell GroupWise messaging and to synchronize BlackBerry handsets with PC desktops to ensure consistent information for collaborative programs like schedules, contact lists, to-do lists, notes, and specialized business programs. Due to BlackBerry BES Server integration with Exchange, users with BlackBerry handsets have effortless connectivity with Exchange email as well as to IM-capable applications via Microsoft Office Communications Server and Microsoft Lync Server support.
Progent's BlackBerry-qualified consultants can help you design, configure, and support BlackBerry Enterprise Server (BES) so you can improve the productivity of BlackBerry clients, simplify the management of a BlackBerry solution, and reduce the expense of maintaining a mobile workforce.
Some Ways That Progent Can Assist Your Business to Maintain and Troubleshoot Your BlackBerry Solution
Progent can provide an experienced BlackBerry support who has been awarded certifications from RIM in all key aspects of BlackBerry technology. Progent's BlackBerry support skills range from troubleshooting synchronization issues to architecting mobile productivity solutions based on BlackBerry BES Server. These BlackBerry credentials and their associated skill sets include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help your company to perform common support operations such as configuring BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, establishing account configurations, setting up e-mail filters and auto-signature, modifying user profiles, upgrading BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to work with your corporate messaging solution. Progent's certified service professionals can also help your company to troubleshoot a wide range of problems concerning synchronization, handset detection, email consistency, web browsing, wireless connectivity, Instant Messaging, PC software installation, and BlackBerry Desktop Redirector.
As a top innovator in providing countrywide online support for small business IT networks, Progent offers quick and economical access to a BlackBerry Certified Support Specialist. Progent's remote support skills keeps your wireless technical support expenses at a minimum and, by solving issues promptly, optimizes the output of your BlackBerry smartphone users.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to install and troubleshoot the BlackBerry Enterprise Server in a Microsoft Exchange Server environment. Progent's BlackBerry expert can show you how to utilize tools such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BlackBerry Utilities to perform important tasks including troubleshooting enterprise activation issues, adding and removing BlackBerry smartphone clients, setting activation passwords, implementing over-the-air program installation and configuration, implementing and troubleshooting the BlackBerry Smart Card Reader, and configuring database backup and restore mechanisms.
Progent's BlackBerry-certified consultants can also help you to operate administration tools such as the BlackBerry Administration Service for role-based management, resolving attachment and data flow problems, and utilizing wireless LANs for activation. Also, Progent can help you understand the role of IT policies in the BlackBerry Enterprise environment and help your company to define and implement sensible security options.
Progent's Microsoft-certified Exchange Server consultants can team with Progent's BlackBerry Certified Server Support Specialist to help you to enhance your existing Microsoft Exchange Server infrastructure for working smoothly with BlackBerry Enterprise Server or migrate your BlackBerry system to the latest version of Microsoft Exchange.
Contact Progent to Get Help from a RIM BlackBerry-Certified Professional
If you wish to contact Progent about consulting support for BlackBerry mobile wireless technology, call 1-800-993-9400 or refer to Contact Progent.