Atlanta Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Atlanta Metro Area.
Progent locations in the Atlanta Metro Area
Consulting and Technical Support for BlackBerry Technology
BlackBerry wireless PDAs were once among the most successful products for maintaining location-independent access to messaging, calendars, web applications, and other vital business information. Progent can provide Atlanta, Georgia companies support from BlackBerry-qualified professionals who can help organizations to manage existing BlackBerry environments or migrate efficiently to a modern mobile solution.
As the complexity of small business IT technology has increased, and as the demand for enterprise-class security, reliability, and recoverability has become the standard for companies of any size, successful deployment and support of BlackBerry technology has grown increasingly challenging. To address issues like data protection, disaster recovery, and synchronization of BlackBerry smartphones with a variety of email systems and corporate databases, small businesses frequently turn to outside consulting firms who offer expertise in BlackBerry integration and troubleshooting.
Progent can provide the services of BlackBerry-qualified engineers who can help small businesses to design, manage, and repair BlackBerry environments affordably and efficiently, eliminating the need for an internal BlackBerry technology expert and lowering the cost and hassle of maintaining wireless workers. Progent's BlackBerry technology specialists have extensive experience working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified security professionals. This breadth of experience, combined with Progent's proven remote service delivery model, gives small businesses an economical alternative for incorporating RIM BlackBerry products seamlessly into their IT system.
Progent's consultants can assist your company with SQL Server 2016 integration and development support, Microsoft SQL 2014 deployment and Exchange Server 2016 setup so that your data and email infrastructure function optimally with BlackBerry BES Server. Progent can also show you how to migrate from older editions of BlackBerry and Microsoft technology, configure streamlined administration tools to enable you to track and control BlackBerry devices throughout your company, recommend security policies that are right for your company, customize mobile applications, and make sure that your IT network infrastructure is appropriately designed to accommodate your BlackBerry clients. Also, Progent's disaster recovery consultants can help ensure that your BlackBerry data is included in your regular backup procedures so that it can be restored quickly and thoroughly.
Consulting and Technical Services for BlackBerry Enterprise Server
Research in Motion's high-end platform for administering big collections of BlackBerry devices is the BlackBerry BES Server. This powerful tool allows Exchange, IBM Lotus Domino, or Groupwise users to transmit and receive emails that stay encrypted during transit to provide optimum data protection. BlackBerry Enterprise Server also simplifies a broad selection of crucial management jobs that span from BlackBerry configuration and upgrades to wireless security and high availability.
Progent's BlackBerry-qualified consultants can show you how to use BlackBerry Enterprise Server to do routine tasks like:
- Deploy and manage applications
- Plan device, program, and IT policy updates
- Upgrade BlackBerry device firmware remotely
- Control client settings with BlackBerry's extensive selection of IT policies
Progent's BlackBerry-certified engineers can also assist you to utilize BES Server to perform key tasks not supported by the less advanced BES Server Express. These tasks include:
- Set up and support BES Server's high-availability infrastructure based on VMware
- Deploy BlackBerry devices wirelessly
- Set specialized administration roles
- Monitor and report on the integrity of your BlackBerry solution
How Progent Can Assist You to Manage and Support Your BlackBerry Environment
Progent can deliver a seasoned BlackBerry support who has been awarded certifications from Research in Motion in all key aspects of BlackBerry technology. Progent's BlackBerry support skills range from resolving synchronization problems to architecting mobile productivity solutions built around BlackBerry BES Server. These RIM BlackBerry credentials and their associated practice areas include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills required to configure and troubleshoot the BlackBerry Enterprise Server in an Exchange Server environment. Progent's BlackBerry expert can show you how to utilize resources like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BESMon to perform critical tasks including resolving enterprise activation problems, registering and deleting BlackBerry smartphone users, activating passwords, implementing wireless program loading and configuration, implementing and troubleshooting the BlackBerry Smart Card Reader, and configuring backup and recovery processes.
Progent's BlackBerry-certified engineers can also help you to operate administration software like the BlackBerry Administration Service for role-based management, troubleshooting file attachment and data flow problems, and utilizing WiFi for enterprise activation. In addition, Progent can explain the function of IT policies in the BlackBerry Enterprise environment and assist your company to select and implement appropriate security options.
Progent's Microsoft-certified Microsoft Exchange Server consultants can work with Progent's BlackBerry Certified Server Support Specialist to help you to optimize your existing Microsoft Exchange infrastructure for working in conjunction with BlackBerry Enterprise Server or move your BlackBerry system to the most recent version of Microsoft Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level skills for deploying, managing, monitoring, and maintaining one or several BlackBerry Enterprise Servers in an email environment powered by Microsoft Exchange. Progent's BlackBerry engineer offers expertise in important technologies associated with BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, database structure, Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can show you how to add and remove BlackBerry device clients on Microsoft Exchange Server and Microsoft Active Directory, set up, monitor, and manage BlackBerry BES Server, manage BlackBerry devices and user accounts, back up and support storage groups, configure permissions, set up the MDS and Instant Messaging, install access control lists, control Microsoft Exchange data flow, create, edit, and assign WLAN and VPN configuration sets, set up SNMP traps, and generate reports to summarize SNMP data.
Progent's BlackBerry-certified engineer can support your BlackBerry technology in a variety of settings that can include Windows 2K, 2003 or 2008 platforms, Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to utilize tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and SNMP.
BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to help your company to design, deploy, validate, repair, and document a mobile wireless solution built upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's world-class engineering support services for BlackBerry technology include business and network needs analysis, system architecture, deployment planning and implementation, performance tuning, configuration of a high-availability architecture, information backup and business recovery planning, and security infrastructure design.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your technical objectives and to create a wireless environment that fits within your information technology budget and supports your business plans. Progent can explain the implications of your organizational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your existing network architecture's suitability to accommodate a BlackBerry BES Server, assist your organization to determine which management approach and physical components match your needs, and evaluate your messaging environment topology. Progent can also explain the performance implications that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can make informed choices about alternatives for software versions, processors and storage, network design, and application configuration.
To maximize system protection, Progent's BlackBerry expert can help you to choose and activate sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and CISM-qualified security engineers to perform network-wide security vulnerability and compliance validation and suggest improvements to accommodate your BlackBerry environment.
Contact Progent to Get Support from a BlackBerry-Certified Expert
If you wish to ask Progent about consulting help for BlackBerry wireless solutions, call 1-800-993-9400 or see Contact Progent.