Atlanta Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Atlanta Metro Area.

Atlanta Onsite IT Consulting
Progent locations in the Atlanta Metro Area

City Street Address Contact Information
Atlanta, GA 235 Peachtree Street NE
Suite 400
Atlanta, Georgia 30303
Sales Phone: 404-537-1318

Link: Atlanta, GA Network Support Services
Alpharetta, GA 11175 Cicero Drive
Suite 100
Atlanta, Georgia 30022
Sales Phone: 720-263-4433

Link: Alpharetta, GA Network Support Services
Sandy Springs, GA One Glenlake Parkway
Suite 650
Atlanta, Georgia 30328
Sales Phone: 678-899-6420

Link: Sandy Springs, GA Network Support Services

Consulting and Technical Support for BlackBerry Technology
BlackBerry SupportBlackBerry wireless PDAs were once among the most successful products for maintaining location-independent access to messaging, calendars, web applications, and other vital business information. Progent can provide Atlanta, Georgia companies support from BlackBerry-qualified professionals who can help organizations to manage existing BlackBerry environments or migrate efficiently to a modern mobile solution.

As the complexity of small business IT technology has increased, and as the demand for enterprise-class security, reliability, and recoverability has become the standard for companies of any size, successful deployment and support of BlackBerry technology has grown increasingly challenging. To address issues like data protection, disaster recovery, and synchronization of BlackBerry smartphones with a variety of email systems and corporate databases, small businesses frequently turn to outside consulting firms who offer expertise in BlackBerry integration and troubleshooting.

Progent can provide the services of BlackBerry-qualified engineers who can help small businesses to design, manage, and repair BlackBerry environments affordably and efficiently, eliminating the need for an internal BlackBerry technology expert and lowering the cost and hassle of maintaining wireless workers. Progent's BlackBerry technology specialists have extensive experience working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified security professionals. This breadth of experience, combined with Progent's proven remote service delivery model, gives small businesses an economical alternative for incorporating RIM BlackBerry products seamlessly into their IT system.

Progent's consultants can assist your company with SQL Server 2016 integration and development support, Microsoft SQL 2014 deployment and Exchange Server 2016 setup so that your data and email infrastructure function optimally with BlackBerry BES Server. Progent can also show you how to migrate from older editions of BlackBerry and Microsoft technology, configure streamlined administration tools to enable you to track and control BlackBerry devices throughout your company, recommend security policies that are right for your company, customize mobile applications, and make sure that your IT network infrastructure is appropriately designed to accommodate your BlackBerry clients. Also, Progent's disaster recovery consultants can help ensure that your BlackBerry data is included in your regular backup procedures so that it can be restored quickly and thoroughly.

Consulting and Technical Services for BlackBerry Enterprise Server
Research in Motion's high-end platform for administering big collections of BlackBerry devices is the BlackBerry BES Server. This powerful tool allows Exchange, IBM Lotus Domino, or Groupwise users to transmit and receive emails that stay encrypted during transit to provide optimum data protection. BlackBerry Enterprise Server also simplifies a broad selection of crucial management jobs that span from BlackBerry configuration and upgrades to wireless security and high availability.

BlackBerry Enterprise Server Troubleshooting Help

Progent's BlackBerry-qualified consultants can show you how to use BlackBerry Enterprise Server to do routine tasks like:

  • Deploy and manage applications
  • Plan device, program, and IT policy updates
  • Upgrade BlackBerry device firmware remotely
  • Control client settings with BlackBerry's extensive selection of IT policies

Progent's BlackBerry-certified engineers can also assist you to utilize BES Server to perform key tasks not supported by the less advanced BES Server Express. These tasks include:

  • Set up and support BES Server's high-availability infrastructure based on VMware
  • Deploy BlackBerry devices wirelessly
  • Set specialized administration roles
  • Monitor and report on the integrity of your BlackBerry solution

How Progent Can Assist You to Manage and Support Your BlackBerry Environment
Progent can deliver a seasoned BlackBerry support who has been awarded certifications from Research in Motion in all key aspects of BlackBerry technology. Progent's BlackBerry support skills range from resolving synchronization problems to architecting mobile productivity solutions built around BlackBerry BES Server. These RIM BlackBerry credentials and their associated practice areas include:

BlackBerry Certified Server Support Specialist
Blackberry EngineersProgent's BlackBerry Certified Server Support Specialist has the skills required to configure and troubleshoot the BlackBerry Enterprise Server in an Exchange Server environment. Progent's BlackBerry expert can show you how to utilize resources like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BESMon to perform critical tasks including resolving enterprise activation problems, registering and deleting BlackBerry smartphone users, activating passwords, implementing wireless program loading and configuration, implementing and troubleshooting the BlackBerry Smart Card Reader, and configuring backup and recovery processes.

Progent's BlackBerry-certified engineers can also help you to operate administration software like the BlackBerry Administration Service for role-based management, troubleshooting file attachment and data flow problems, and utilizing WiFi for enterprise activation. In addition, Progent can explain the function of IT policies in the BlackBerry Enterprise environment and assist your company to select and implement appropriate security options.

Progent's Microsoft-certified Microsoft Exchange Server consultants can work with Progent's BlackBerry Certified Server Support Specialist to help you to optimize your existing Microsoft Exchange infrastructure for working in conjunction with BlackBerry Enterprise Server or move your BlackBerry system to the most recent version of Microsoft Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level skills for deploying, managing, monitoring, and maintaining one or several BlackBerry Enterprise Servers in an email environment powered by Microsoft Exchange. Progent's BlackBerry engineer offers expertise in important technologies associated with BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, database structure, Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can show you how to add and remove BlackBerry device clients on Microsoft Exchange Server and Microsoft Active Directory, set up, monitor, and manage BlackBerry BES Server, manage BlackBerry devices and user accounts, back up and support storage groups, configure permissions, set up the MDS and Instant Messaging, install access control lists, control Microsoft Exchange data flow, create, edit, and assign WLAN and VPN configuration sets, set up SNMP traps, and generate reports to summarize SNMP data.

Progent's BlackBerry-certified engineer can support your BlackBerry technology in a variety of settings that can include Windows 2K, 2003 or 2008 platforms, Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to utilize tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and SNMP.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ConsultingProgent offers the services of a BlackBerry Certified Solution Designer to help your company to design, deploy, validate, repair, and document a mobile wireless solution built upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's world-class engineering support services for BlackBerry technology include business and network needs analysis, system architecture, deployment planning and implementation, performance tuning, configuration of a high-availability architecture, information backup and business recovery planning, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your technical objectives and to create a wireless environment that fits within your information technology budget and supports your business plans. Progent can explain the implications of your organizational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your existing network architecture's suitability to accommodate a BlackBerry BES Server, assist your organization to determine which management approach and physical components match your needs, and evaluate your messaging environment topology. Progent can also explain the performance implications that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can make informed choices about alternatives for software versions, processors and storage, network design, and application configuration.

To maximize system protection, Progent's BlackBerry expert can help you to choose and activate sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and CISM-qualified security engineers to perform network-wide security vulnerability and compliance validation and suggest improvements to accommodate your BlackBerry environment.

Contact Progent to Get Support from a BlackBerry-Certified Expert
If you wish to ask Progent about consulting help for BlackBerry wireless solutions, call 1-800-993-9400 or see Contact Progent.

© 2002-2019 Progent Corporation. All rights reserved.

An index of content::

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Firepower Remote Technical Support
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The new ASA 5500-X Series of firewalls with Firepower Services offer substantially more value than Cisco's earlier PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX 500 security appliances for all new installations. Progent's Cisco-certified CCIE network consultants can help you to maintain your current PIX or Cisco ASA 5500 security appliances or migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your company to design, integrate, tune, manage and debug firewall environments based around Cisco ASA 5500-X firewalls with Firepower Services.

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Progent's Microsoft certified consultants can show you how to define and deploy a smooth in-place Exchange Server 2007 upgrade plan that minimizes network disruption, simplifies ongoing service demands, and makes your Microsoft Exchange 2007 Server easy to manage. For complex multiple server or multi-location migrations, Progent offers the experience to finish your move rapidly and economically. Progent's Microsoft Exchange Server 2007 support, repair, and consulting offerings include assistance with the integration of outside vendor add-ons to Microsoft Exchange Server 2007 and the creation of unified messaging solutions powered by Microsoft Exchange 2007 Server.

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Microsoft System Center 2016 provides major enhancements for managing hybrid cloud networks by offering advanced support for Windows Server 2016, Windows 10; seamless integration of mixed-OS networks that include Linux, Hyper-V and VMware vSphere; and expanded cloud support including tighter integration with Microsoft Intune for Apple iPhone and Android smartphone administration plus native integration with Operations Management Suite (OSM) for cloud-enhanced analytics and reporting. Progent's Microsoft-certified consulting team offers advanced remote and on-premises expertise for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help organizations of any size to plan and configure a new deployment of Microsoft System Center 2016, expand or optimize your current one, upgrade smoothly from a previous version of System Center, or troubleshoot your System Center solution.

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Amazon Marketplace Web Service (Amazon MWS) is a collection of APIs that allows Amazon sellers to streamline their operations by automating crucial sales activities such as listings, orders, shipments, inbound and outbound fulfillment, and finances. By tapping into Amazon's vast online ecosystem and automating their sales processes, vendors can broaden their reach, lower their cost of sales, improve reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service consultants can collaborate with your development team and provide application programming, workflow integration, project management support, and training so you can cut development time and speed up your return on investment.

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Small to middle size businesses can now get all the advantages of Operations Manager and also have quick access to Progentís Microsoft certified network consulting professionals. With Progent's economically priced network support programs, mid-size organizations can choose a simple co-sourcing service program built around Operations Manager with network monitoring, reporting, Help Desk and online service or a comprehensive 24x7 outsourcing package. Progent supports System Center Operations Manager 2007 to offer small business networks enterprise-class availability, security and productivity.

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The new Cisco ASA 5500-X Family of firewalls with Firepower Services deliver significantly more bang for the buck than Cisco's earlier firewalls and have superseded the ASA 5500 and PIX 500 firewalls for all new installations. Progent's Cisco-certified CCIE network consultants can assist your company to manage your legacy PIX or Cisco ASA 5500 security appliances or upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also assist you to plan, deploy, optimize, administer and debug firewall environments built around ASA firewalls with Firepower Services.

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Microsoft Forefront Threat Management Gateway 2010 builds on the proven security technologies of ISA Server 2006 and offers a centrally managed web gateway that delivers a one-server solution for a variety of security functions including an application and network layer firewall, URL filtering, malware inspection, IPS, reputation services, VPN control, and HTTP and HTTPS inspection. Microsoft Forefront TMG 2010 provides comprehensive web security logging and reporting features, allows customized reports generated by Microsoft SQL Server, integrates with Active Directory to simplify policy enforcement, and can be deployed as a virtual machine to lower costs and enhance availability. Progent's Microsoft consultants can assist you to plan and execute test and production deployments; interface Microsoft Forefront Threat Management Gateway 2010 with Windows 2008 R2, AD, Microsoft SQL Server, Exchange Server 2010, and SharePoint 2010; set up Forefront Threat Management Gateway to operate on a virtual machine with Windows Hyper-V; and deliver ongoing consulting and repair services. Progent's consultants can also help your organization to upgrade smoothly to Forefront Threat Management Gateway from ISA Server.

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Progent can provide affordable remote access to an Oracle MySQL RDBMS DBA or application developer and can assist organizations of all sizes to configure and support MySQL in a robust network infrastructure that provides high levels of speed, scalability, and security. Progent also has proven skill helping companies port applications from an Oracle environment to MySQL.

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Progent's Juniper Networks-authorized network consultants can assist your company to design and implement Juniper Firewall and VPN platforms, enhance and troubleshoot your network infrastructure, and migrate smoothly from discontinued equipment to the latest releases. Progent's Junos OS consultants can offer expertise with Juniper's flagship network control software to enable you to streamline the administration and improve the security of your Juniper VPN devices firewalls, and routers. Progent also has broad experience supporting Juniper's NetScreen OS and ScreenOS software platforms and can assist organizations manage networks that incorporate a mix of Juniper's OS platforms.

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Progent offers nationwide online phone support and troubleshooting services for companies who run UNIX, Linux, or Solaris networks or whose information systems feature a mix of UNIX/Linux and Microsoft Windows products. Online IT help offers maximum leverage for your IT budget by protecting client productivity and limiting the time billed for network repair services. Sophisticated online access tools and skilled service specialists and engineers allow Progent to handle the majority of network issues without wasting time and expense by traveling to your location. In most of cases your IT issues can be remediated over the phone or through a mix of telephone help and online connectivity. Progent can offer the services of Cisco certified CCIE infrastructure experts and CISA and CISM certified security professionals to help with the most difficult network problems.

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If your company does not need immediate online support but expects to need assistance with your information system soon, you can save time and expenses and ensure that the appropriate expertise will be available when you require it by contacting a Progent sales specialist and signing up as a client. For details, call 800-993-9400 or send email to

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Progent can assist you to design and execute an efficient migration from a Solaris-powered information environment to a network based on Microsoft Windows and suited for running Microsoft's powerful office productivity software, commercial applications, and developer platforms. Progent's Solaris, Windows and Cisco consultants and software development experts can help you preserve your information and minimize productivity disruption by developing an efficient transition plan that preserves your current investments in Sun Solaris software and infrastructure. UNIX-to-Windows transition consulting services offered by Progent include analysis of existing environment, migration strategy and validation, MS Exchange migration expertise, information and application software migration, and server and storage system transition and consolidation.

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Progent's ProSight family of managed services are geared to provide organizations who maintain small internal IT administration and support teams with low-cost access to world-class management tools and consulting experts. Benefits of Progent's ProSight catalog of managed IT services include flat-rate IT maintenance costs, automation of common management tasks, ongoing absorption of the latest information technology, smooth migration from older systems to up-to-date solutions, improved alignment of information technology with strategic goals, access to veteran network experts, and allowing management to concentrate on business rather than ever-changing information technology.

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Progentís staff of Microsoft and Cisco certified experts average more than ten years of real-world professional experience, at the front lines of network service, executing a wide variety of IT tasks for a large mix of customers. Every Progent consultant shares a refined collection of individual best practices which are incorporated into shared leading practices training that Progent teaches its support staff. This ensures that you get not only world-class IT skills, but also a consultant with proven approaches for using computer knowledge to repair actual IT problems rapidly.

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Dynamics GP 2015 R2 features a new architecture that improves cloud integration, works with the most popular handheld devices, allows single login with Microsoft Azure AD, and tightens security and compliance. Dynamics 2015 R2 also simplifies reporting, incorporates nine new Workflows, extends the Web Client, and delivers over 100 improvements to various applications. Progent's team of Microsoft-certified and Cisco-certified consultants have the depth and breadth of knowledge and hands-on experience to resolve the many IT and business issues involved with upgrading to Dynamics GP 2015 R2 and can help you to perform a smooth migration that will optimize the return on your investment in this powerful product.

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System Center 2016 Data Protection Manager offers automatic backup and easy restore functions for Microsoft-based networks. SCDPM 2016 delivers application-sensitive backup for critical platforms like Microsoft SQL, Exchange Server and SharePoint Server, protects Windows and Linux VMs, works with virtual machines running on Windows Hyper-V and VMware, and integrates seamlessly with Microsoft Azure for cloud backup and recovery. Progent's Microsoft-certified consultants can help businesses of all sizes to plan, implement, manage, and troubleshoot a multi-site backup/recovery solution built around System Center 2016 Data Protection Manager. Progent can assist you to upgrade from a previous version of DPM or from a legacy solution, and Progent can optimize your DPM 2016 ecosystem for on premises, colocated, cloud-based or hybrid deployments. Progent can provide remote or onsite support and can provide as-needed expertise to resolve technical bottlenecks or provide end-to-end project management or co-management support to help you finish your Data Protection Manager 2016 initiative on schedule and on budget.

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Progent offers small organizations a pair of low-cost network security evaluation packages that include, for a set fee, remotely administered inventory scans of your network security profile which are analyzed by professional security engineers who assess the results of the scan, deliver objective evaluations of your current security vulnerability, and offer recommendations for remediation. Progent offers two complementary security evaluation scanning packages for external and internal security scanning that are priced to fit the restricted budgets of small companies while offering enterprise-class evaluations of your network's vulnerability to attack.

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Progent can deliver comprehensive remote consulting for all technical areas common to small company information systems and allows you to outsource a variety of strategic, on-demand services such as a part-time CIO to provide senior-level planning and negotiating capability, a Call Center for help desk support, proactive remote monitoring, spam/virus protection as a managed service, best-practices project management for critical projects such as site moves orOS upgrades, connectivity consultants for designing high-performance and robust network infrastructure, security engineers to verify information protection and compliance, disaster recovery specialists to help design business continuity strategies, and software developers to write, customize, or troubleshoot mission-critical application programs.

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Cisco's security and offsite connectivity technology for small to mid-size businesses offer a complete range of manageable protection hardware and software to let you protect your wired and wireless network infrastructure. Cisco's Virtual Private Network line includes routers, firewalls, intrusion detection systems, and VPN access concentrators. Progent's expert staff of consultants includes experienced engineers with Cisco's Certified Internetwork Expert (CCIE) and CCNP qualifications who can help your company to select Cisco Virtual Private Network, Cisco RADIUS Security, and additional Cisco protection technologies that align most closely with your corporate goals.

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Progent has been delivering SharePoint support since the initial product was released over a a dozen years, and Progent has the scope of IT know-how to help organizations of all sizes to design and implement a SharePoint Server 2013 installation and develop SharePoint Server 2013 apps that bring substantial business value to your information network. Progent's Microsoft-certified consulting team can assist your company to assess the risks and benefits of upgrading to SharePoint 2013 or SharePoint Online from older releases of SharePoint or from a different collaboration environment; decide whether an on-premises, Cloud-based or hybrid configuration is most sensible for your organization; and select the right edition of SharePoint 2013 for your applications. Progent can provide full project management services or can help in specific jobs related to your SharePoint 2013 migration.

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Progentís computer outsourcing support offerings for small businesses feature designing Server 2003, Microsoft .NET Server, and Microsoft BackOffice environments, coordinating migrations Microsoft Windows XP, Windows 2003 Server, Active Directory, and Microsoft Exchange Server 2003, Help Desk Call Center, remote and on-premises troubleshooting, resolving chronic integration issues, and producing a company-wide security strategy. Progent can show you how to enhance system availability and throughput via fault-tolerant technologies, redundant network architecture, and proactive network monitoring. Progent also provides project management assistance for major upgrades and can assist with needs definition, product inventory, bill of materials production, vendor selection, purchasing coordination, and complete documentation. Progentís computer outsourcing help also includes education for office productivity programs such as Microsoft Office XP.

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For answers to frequent enquiries about being employed by Progent, see Working with Progent FAQs.

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Progent's Microsoft certified support team can help you define and deploy an efficient in-place Exchange Server 2007 upgrade plan that avoids network disruption, simplifies ongoing support requirements, and makes your Microsoft Exchange 2007 Server easy to manage. For complex multi-server or multi-site upgrades, Progent offers the experience to complete your project quickly and economically. Progent's Exchange Server 2007 support, repair, and consulting services include expertise with the integration of outside vendor enhancements of Microsoft Exchange 2007 Server and the creation of unified messaging implementations based on Microsoft Exchange Server 2007.

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Hyper-V 2016 incorporates key technologies initially designed for and proven on Azure, among the world's largest public clouds. This pedigree dramatically enhances the ability of the Windows Server platform to support private cloud as well as hybrid cloud/on-premises deployment models by improving data security, availability, expandability, manageability, dependability and recoverability. Progentís Microsoft-certified consultants can assist you to evaluate the benefits of Hyper-V 2016 for your business, configure pilot systems to verify the ability of Hyper-V 2016 to support your critical applications, design an efficient network topology for a cloud-based or hybrid deployment, develop and execute a smooth upgrade plan, educate your IT administration and support staff, and provide as-needed consulting and debugging services to make sure that your Hyper-V 2016 solution delivers maximum business value.

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The sophistication and integration requirements of Microsoft Windows Servers calls for an IT consulting firm with practical expertise and broad knowledge in designing and integrating seamless, end-to-end network technology solutions. The experience of Progent's Microsoft-certified consultants, which averages over 10 years supporting Microsoft integration, assures you success configuring Windows Server 2008 and Windows Server 2003 to match optimally with your strategic goals. Progentís IT support can assist you with designing, installing, administering, and troubleshooting Windows Server systems that maximize the business value of your computer system. Progentís consultants can help you with Windows 2008 R2 Server, Microsoft Windows 2003 Server, Microsoft Windows 2000 Server, or Microsoft Windows NT Server as well as Windows 8, Windows 7, Windows XP, Vista and other desktop clients.

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Microsoft Systems Management Server 2003 offers extra capability for change and configuration management of Windows-powered systems through introducing Feature Packs. Feature Packs reduce the net administrative expense of managing and deploying software products by making it easier to copy system images/, control mobile devices, and operate management utilities. In addition to alerting you about ways to save management expenses by deploying Microsoft SMS 2003 Feature Packs, Progent's consultants can help you prepare and implement IT projects that cover processes that Feature Packs are intended to streamline. Progent's migration and update services can lower spending and eliminate business disruption as you move to new operating systems and applications. Progent's wireless engineers can help you develop efficient processes and standards to manage handheld computers and intelligent portable phones so your field force stays efficient and secure. Progent's CISSP-certified consultants and CISM-certified security experts can show you how to develop a security strategy that incorporates policies, procedures and technologies to keep your IT computer system protected.

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Before Progentís MOM-based solution, network problems were handled reactively, once workers were impacted by them. With the help of proactive, automated alerts and trend reports created by MOM, Progent can now ward off network problems before they grow to be critical enough to impact network availability. Because of Microsoft Operations Manager, Progent can resolve incipient problems before clients are aware that the problems are there. Progent has background with Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to provide small business networks enterprise-class service continuity, safety and performance.

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Progent's expert consultants can help you define and deploy an efficient in-place Microsoft Exchange 2003 upgrade strategy that minimizes productivity disruption, reduces long-term service demands, and makes your Microsoft Exchange 2003 Server easy to administer. For complicated multi-server or multi-location migrations, Progent offers the experience to complete your move quickly and economically. Progent's Exchange 2003 help, troubleshooting, and consulting services include assistance with the integration of outside vendor add-ons to Exchange 2003 Server that are best aligned to your business needs.

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For large organizations, Progent can leverage internal network support staffs by providing world-class background in deploying key Microsoft and Cisco products. Progent's certified experts can provide Enterprise Active Directory consulting, Exchange Server 2010 support, SharePoint Server experience, and Microsoft SQL Server consulting. For the national or worldwide enterprise with branch offices in Northern California, Progent can act as a seamless nearby supplement of enterprise IT management. Progentís enterprise support services include corporate-wide security, online branch office support, system design, Sarbanes Oxley conformance, project management, and top-level service for multiple location network environments powered by Enterprise Windows 2003. Progent can offer field consultants and technicians to assist with a campus move or office move, or a network designer to assist with setting up or utilizing an Internet Data Center or co-location site.

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Progent's ProSight Virtual Hosting outsourcing offers complete hosting of a small organization's servers in an environment that gives the maximum degree of availability and scalability and is also easy to migrate to another host. ProSight Virtual Hosting and management options are built on proven virtualization techniques that allow small and midsize companies with multi- platform environments to save dramatically on the costs of capital investments, infrastructure maintenance, and IT administration while benefiting from enterprise-class reliability and an unprecedented degree of vendor independence.

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Progent offers a selection of opportunities for individuals or groups to profit by acting as referrers, sales agents, or resellers of Progent's technical support services and advanced consulting. Options include performing as a sales representative for Progent-branded services or using Progent's information technology experts under your own brand as a seamless arm of your IT services company.

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Progent's experts offer Apple macOS and OS X users a range of services including workstation support, Apple macOS and OS X expertise, Apple Mac co-existence with Windows environments, Microsoft Entourage and Exchange Server expertise, network protection services, and one-on-one training. Progent can help clients to upgrade to macOS from OS X or earlier editions of Mac OS X and Progent can offer expertise with Apple Mac applications. Progent can also assist your business with Apple iPhone integration and iPad synchronization, or moving to Apple's iCloud services. For computer networks built solely on Mac OS X or for networks with a mix of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to deal with the difficulty of planning, integrating and supporting a network infrastructure that is reliable, safe, fast and able to achieve your organization's objectives.

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Progent's Microsoft certified engineers offer expert consulting for enterprise-wide implementations of Microsoft Exchange Server. Progent's experts can show you how to prepare for multi-location Exchange installations or upgrades and can supply local personnel to help large companies with deployments of Exchange Server 2007 in the San Francisco Bay Area or any region served by Progent's engineers.

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For businesses with a mix of Apple Mac and Windows computers, there exist two popular solutions for using Microsoft Windows-dependent applications on macOS or OS X: remote access to an actual Windows computer or local emulation of a Windows operating system on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection Client for Mac allows you to attach a Mac to a networked Microsoft Windows-powered computer to use Microsoft Windows programs and share system resources. Microsoft's Virtual PC for Apple Mac simulates Windows on a Mac system so you are able to run Windows programs locally. Progent's macOS and Mac OS X technology consultants can help your company to manage these solutions for running Windows applications on your Macs and can in addition help your organization to assess and install other products for Microsoft Windows platform emulation.

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Even if your company has a small computer support staff and a limited IT budget, your information network can still have the same high reliability and responsiveness that once required a large in-house service group. Progent's 24x7 Network Support Services for small businesses combine the experience of world-class Microsoft-certified and Cisco-certified IT consultants, the most recent network management software for 24x7 monitoring and threshold alarms, and economical support packages such as a help desk service to keep your mission-critical business applications and servers operating.

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Microsoft Lync Server 2013, renamed Skype for Business, enables businesses of all sizes to build a centrally managed and protected communications ecosystem that supports a BYOD computing style with IM, presence, audio/video and web conferencing with application sharing and whiteboard, as well as IP and PSTN telephony across a broad assortment of stationary PCs and mobile endpoints. Progent's Microsoft-certified Lync 2013 consultants and system architects can assist your company to assess the advantages of Lync Server 2013, create an on-premises, cloud-resident (via Lync Online) or mixed topology appropriate for your present and long-term plans, deploy Lync Server 2013 in a way that expedites your ROI, and deliver custom online and onsite training to your management team and end users. Progent has expertise in critical components of a Lync 2013 deployment that include Microsoft Windows Server, SQL Server Express and Exchange, and Progent can assist your organization to integrate Lync Server 2013 with key Microsoft Office and Office 365 apps including Outlook clients and PowerPoint.

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Progent can assist your business to prepare for, implement, and operate Microsoft System Center 2012 R2 Configuration Manager. Progent can assist you to upgrade smoothly to Configuration Manager 2012 from a legacy device management solution or assist you to enhance your existing SCCM 2012 environment to accommodate your changing IT needs. In addition, Progent can help you to create an infrastructure that extracts the most value from SCCM 2012 by providing advanced consulting support for related Microsoft platforms including Active Directory Domain Services, Microsoft SQL SSRS, and IIS.

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Progent offers expert help for every phase of your Exchange 2010 migration with services that include end-to-end project management, site analysis, project planning, cost estimates of new software and hardware required, recommended vendor sourcing, pilot verification at client site or at Progent's test facility, setting up temporary coexistence between Exchange 2010 and Exchange 2003 or 2007, deployment of the production system, deactivating the previous system, and training for customer's support group and end users.

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SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.

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Small to middle size businesses can now get all the benefits of Operations Manager and in addition have quick access to Progentís Microsoft and Cisco qualified network support professionals. With Progent's economically priced network support packages, small organizations can select a basic System Center Operations Manager-based co-sourcing service program with server monitoring, reporting, Help Desk and remote service or a comprehensive round-the-clock outsourcing solution. Progent supports Operations Manager 2007 to offer small business information systems world-class reliability, protection, and performance.

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Progent's disaster recovery support and business continuity professionals can help you create a disaster recovery plan in case of an IT network catastrophe. Progent can show you how to develop a complete disaster recovery strategy that incorporates scheduled disaster recovery assessments and drills. Progent's Microsoft and Cisco-authorized engineers can also show you how to build an affordable, zero-downtime system solution that addresses reliability issues covering a wide range of network technologies and processes.

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If your company computer system combines UNIX, Linux or Solaris technology with Windows, Progent can show you how to incorporate your computers into a cohesive environment that allows all your operating systems to coexist for easy management, transparent dataflow, high dependability, enhanced throughput, and tight protection. Progent's UNIX/Linux/Solaris and Windows integration support offerings feature network infrastructure configuration and service, support for Windows services for UNIX, remote server monitoring and administration, remote network support and troubleshooting, on-site technical support, and Help Desk services.

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Exchange Server 2013 includes significant improvements to the functionality of Microsoft Exchange 2010 and introduces powerful innovations as well as a redesigned architecture. These improvements favorably impact vital facets of IT like manageability, high availability (HA), compliance, operational costs, teamwork, scalability, throughput, compatibility, and productivity. Progent's Microsoft-certified Exchange Server 2013 consultants can assist your organization to evaluate the possible advantages of migrating to Microsoft Exchange Server 2013, create an efficient test and rollout plan, and educate your IT staff to maintain your Exchange 2013 environment. Progent also offers affordable remote consulting and management services for Exchange Server 2013.

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Cisco's wireless VoIP phones are hardened wireless handsets intended for professionals who are on the move within office, hospitality, health-care or other venues where IT management wants portable phones that offer more administrative control, security and durability than is achievable with the BYOD style of mobile collaboration. Creating solutions with Cisco's wireless VoIP phones usually requires that you configure and optimize many components of your Wi-Fi environment including APs, routers, Cisco wireless LAN controllers, and network management tools. Progent's certified consultants offer remote and onsite support to help you build and administer a Cisco wireless VoIP phone solution by providing services that range from debugging the set up of an IP phone or access point to offering project management outsourcing or co-sourcing services for updating the Wi-Fi infrastructure of a campus.

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Progentís Wireless Site Survey makes it easy to design and implement a Wi-Fi wireless LAN customized for your facilities, providing your business a wireless solution that has the reception, performance, capacity, Quality of Service, security, and roaming ability your company needs. Progent's Wireless Site Survey services are available either as an affordable remote service or as a more detailed on-premises service.

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Remote continuous network monitoring, proactive alarms, and actionable analytical reporting are vital to maintaining the health of your network and eliminating unnecessary and expensive disruptions. Remote Monitoring and Management technology has progressed so far that businesses of all sizes can afford a level of protection that was previously limited to large enterprises. Progent can provide several Remote Monitoring and Management options available as economical services designed to help your company to detect and fix a most IT network problems before they get big enough to disrupt productivity.

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Progent's Microsoft-certified consultants have over 10 years of background planning, deploying, enhancing and troubleshooting Microsoft SCOM solutions and offer organizations of any size expert remote or on-premises consulting support for SCOM 2012. Progent can assist your company to design an architecture for Microsoft SCOM 2012 servers that delivers the responsiveness and availability needed to watch over your IT resources efficiently, whether your infrastructure are onsite, in the cloud, or a hybrid environment. Progent can also help you to install and set up System Center 2012 Operations Manager management packs according to best practices for monitoring network fabric and both Microsoft and 3rd-party apps and services. In addition, Progent can deliver fast online or on-premises troubleshooting to help you to remediate critical issues detected by SCOM 2012.

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