Consulting and Technical Support for BlackBerry Environments
RIM BlackBerry Support ServicesBlackBerry mobile PDAs were at one time one of the most popular products for maintaining mobile access to email, calendars, web applications, and other vital business information. Progent offers Atlanta, Georgia companies the expertise of BlackBerry-premier experts who can assist companies to manage their BlackBerry deployments or migrate smoothly to a current smartphone solution.

As the sophistication of small company IT technology has expanded, and as the need for world-class protection, dependability, and disaster recovery has become the norm for businesses regardless of size, effective integration and maintenance of BlackBerry solutions has become increasingly challenging. To handle issues like security, disaster recovery, and synchronization of BlackBerry handhelds with diverse messaging systems and company databases, small businesses often turn to outside support professionals who specialize in BlackBerry integration and troubleshooting.

Progent can provide the services of BlackBerry-premier engineers who can assist small organizations to plan, administer, and troubleshoot BlackBerry-based environments economically and efficiently, eliminating the need for an internal BlackBerry technology specialist and lowering the cost and hassle of maintaining wireless work groups. Progent's BlackBerry specialists have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and CISM-certified security professionals. This breadth of knowledge, coupled with Progent's proven remote support capabilities, gives small businesses a budget-friendly solution for incorporating BlackBerry products seamlessly into their information system.

Progent's consultants can assist you with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 configuration and Microsoft Exchange setup so that your data and messaging infrastructure function optimally with BlackBerry Enterprise Server. Progent can also assist you to upgrade from older versions of BlackBerry and Microsoft technology, configure streamlined management utilities to enable you to monitor and support BlackBerry devices throughout your company, recommend security policies that are right for your company, develop custom mobile software, and ensure that your IT network infrastructure is appropriately designed to handle your BlackBerry users. In addition, Progent's disaster recovery consultants can help ensure that your BlackBerry information is included in your scheduled backup processes in order that it can be recovered rapidly and thoroughly.

Atlanta Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Atlanta Metro Area.

Atlanta Onsite IT Consulting
Progent locations in the Atlanta Metro Area

City Street Address Contact Information
Atlanta 235 Peachtree Street NE
Suite 400
Atlanta, Georgia 30303
Sales Phone: 404-537-1318

Link: Atlanta Network Support Services
Alpharetta 11175 Cicero Drive
Suite 100
Atlanta, Georgia 30022
Sales Phone: 720-263-4433

Link: Alpharetta Network Support Services
Sandy Springs One Glenlake Parkway
Suite 650
Atlanta, Georgia 30328
Sales Phone: 678-899-6420

Link: Sandy Springs Network Support Services

Integration Expertise for BlackBerry Enterprise Server (BES)
RIM's high-end platform for administering big groups of BlackBerry devices is the BlackBerry Enterprise Server (BES). This sophisticated tool allows Exchange, Lotus Domino, or Groupwise clients to send and receive emails that are encrypted in wireless transit to provide maximum data protection. BlackBerry Enterprise Server also simplifies a broad selection of key management jobs that span from BlackBerry setup and upgrades to mobile security and high availability.

BlackBerry Enterprise Server Configuration Support

Progent's BlackBerry-premier consultants can assist you to utilize RIM BlackBerry BES Server to perform routine jobs like:

  • Deploy and manage applications
  • Plan smartphone, program, and policy updates
  • Update BlackBerry device software wirelessly
  • Manage client settings with BES Server's extensive selection of policies

Progent's BlackBerry-premier engineers can also help your company to use BlackBerry Enterprise Server to perform key procedures not available with the entry-level BES Server Express. These procedures include:

  • Configure and manage BES Server's high-availability infrastructure using VMware
  • Deploy BlackBerry devices wirelessly
  • Set custom administration roles
  • Monitor and report on the health of your system

Progent's Remote BlackBerry-premier Consulting Services is Fast and Economical
For companies in Atlanta, Georgia who need fast and affordable help from a qualified RIM BlackBerry support expert, Progent offers effective remote assistance from a veteran network support team who have provided IT solutions to organizations in each state in the U.S. (Refer to Progent's client testimonials.)

Online support eliminates travel expense and lets engineers solve technical issues rapidly, allowing you to minimize lost productivity. Progent's BlackBerry consultants have earned accreditations in all BlackBerry technologies and can provide expert support in fields including troubleshooting synchronization problems, setting up BlackBerry Enterprise Server (BES), and creating a secure, fault-tolerant system architecture for BlackBerry users. Certifications held and practice areas offered by Progent's BlackBerry experts include:

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ConsultingProgent offers the support of a BlackBerry Certified Solution Designer to assist your business to plan, deploy, test, repair, and document a wireless environment based on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's advanced consulting services for BlackBerry include business and network needs assessment, solution design, roll-out strategy and implementation, performance tuning, design of a high-availability environment, information backup and disaster recovery planning, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your operational objectives and to design a mobile wireless environment that fits within your information technology budget and supports your business strategy. Progent can clarify the implications of your operational processes on the design of a BlackBerry Enterprise Solution, assess your existing network infrastructure's ability to support a BlackBerry Enterprise Server, assist your organization to decide which management model and equipment meet your needs, and analyze your email and messaging environment topology. Progent can also explain the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can make smart choices concerning alternatives for software editions, server hardware and storage, network topology, and application set up.

To maximize system security, Progent's BlackBerry consultant can assist your company to select and enable sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and GIAC-premier security engineers to run network-wide security assessment and compliance testing and suggest enhancements to accommodate your BlackBerry environment.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level skills for installing, managing, monitoring, and maintaining one or multiple BlackBerry BES Servers in an email system powered by Microsoft Exchange Server. Progent's BlackBerry-certified consultant has support skills in important technologies associated with BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, database architecture, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can help you to install and delete BlackBerry smartphone users on Exchange and Windows Active Directory, set up, monitor, and manage BlackBerry BES Server, manage BlackBerry handhelds and client accounts, back up and maintain storage groups, apply permissions, set up the Mobile Data System and IM, implement push and pull access control lists, manage Exchange data flow, generate, update, and assign wireless LAN and Virtual Private Network configuration sets, set up SNMP traps for alerts, and produce reports based on SNMP results.

Progent's BlackBerry-certified consultant can support your BlackBerry technology in a number of environments that can include Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to utilize tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

Call or Email Progent to Get Support from a BlackBerry-Certified Specialist
To get in touch with Progent about professional expertise for BlackBerry mobile wireless solutions, call 1-800-993-9400 or see Contact Progent.