Consulting and Technical Support for BlackBerry Environments
BlackBerry mobile smartphones were at one time among the most popular products for maintaining mobile connectivity to email, scheduling, web-based programs, and other critical business data. Progent can provide Atlanta, Georgia companies support from BlackBerry-premier professionals who can help businesses to maintain existing BlackBerry environments or transition efficiently to a more popular mobile platform.
As the complexity of small business IT technology has increased, and as the need for world-class security, reliability, and disaster recovery has become the standard for organizations of all sizes, successful integration and maintenance of BlackBerry solutions has become more difficult. To address areas such as security, disaster recovery, and synchronization of BlackBerry smartphones with diverse messaging servers and company databases, small businesses frequently turn to external support professionals who specialize in RIM BlackBerry integration and troubleshooting.
Progent can provide the expertise of BlackBerry-certified consultants who can help small organizations to design, manage, and troubleshoot BlackBerry solutions affordably and efficiently, eliminating the need for an internal BlackBerry solutions expert and reducing the expense and stress of supporting wireless workers. Progent's BlackBerry technology engineers have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security specialists. This range of knowledge, combined with Progent's efficient remote support capabilities, provides small companies an affordable alternative for integrating RIM BlackBerry technology productively into their business information system.
Progent's engineers can help you with SQL Server 2016 integration support, Microsoft SQL 2014 deployment and Exchange setup so that your data and email infrastructure operate efficiently with BlackBerry BES Server. Progent can also help you to upgrade from older versions of BlackBerry and Microsoft software, set up streamlined administration utilities so you can monitor and support BlackBerry smartphones throughout your company, define security policies that make sense for your company, develop custom mobile applications, and make sure that your IT network infrastructure is appropriately configured to accommodate your BlackBerry users. In addition, Progent's business continuity consultants can help ensure that your BlackBerry information is incorporated in your scheduled backup processes in order that it can be restored rapidly and safely.
Atlanta Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Atlanta Metro Area.
Progent locations in the Atlanta Metro Area
Consulting Support for BlackBerry Enterprise Server (BES)
RIM's advanced solution for administering large groups of BlackBerry wireless handsets is the BlackBerry Enterprise Server. This sophisticated software enables Exchange Server, Lotus Domino, or Novell GroupWise users to send and receive emails that stay encrypted in wireless transit to provide optimum security. BlackBerry Enterprise Server also simplifies a broad selection of vital management jobs ranging from BlackBerry deployment and upgrades to wireless security and fault tolerance.
Progent's BlackBerry-premier consultants can assist you to use BlackBerry BES Server to do basic tasks such as:
- Deploy and manage applications
- Schedule smartphone, application, and IT policy updates
- Upgrade BlackBerry smartphone firmware remotely
- Manage user settings with BES Server's extensive library of policies
Progent's BlackBerry-certified engineers can also help your company to utilize BES Server to implement key tasks not available with the entry-level BES Server Express. These tasks include:
- Install and support BlackBerry's high-availability infrastructure using VMware
- Install BlackBerry devices remotely
- Establish custom management roles
- Monitor and report on the overall health of your solution
Professional RIM BlackBerry Consulting Support Offered Online from Progent
Progent's authorized RIM BlackBerry support specialists are available remotely to provide prompt assistance to businesses in the Atlanta area or anywhere in the state of Georgia. Progent's experienced online consulting team has helped IT organizations solve computer problems and reduce IT service expenses in every state in the U.S. and built a substantial following of loyal customers. (Refer to Progent's customer testimonials.)
Progent can provide remote assistance for a wide array of technologies related to RIM BlackBerry products including synchronization, integration with Exchange Server, managing BlackBerry Enterprise Server (BES), and strengthening mobile security. Major BlackBerry certifications awarded to Progent's consulting experts include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist you to perform common technical operations including configuring BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, selecting account settings, setting up e-mail filters and auto-signature, modifying user accounts, upgrading BlackBerry smartphones, sending service books, and installing BlackBerry Desktop Manager to work with your corporate messaging software. Progent's seasoned service professionals can also help your company to resolve a wide array of problems associated with synchronization, device detection, messaging reconciliation, web access, mobile connectivity, Instant Messaging, desktop software installation, and Desktop Redirector.
As a leader in delivering nationwide online help for small office IT networks, Progent can provide responsive and economical access to a BlackBerry Certified Support Specialist. Progent's online technical support skills keeps your wireless technical support costs low and, by dealing with issues quickly, optimizes the output of your BlackBerry smartphone clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills required to configure and troubleshoot the BlackBerry BES Server in a Microsoft Exchange environment. Progent's BlackBerry-certified expert can assist you to utilize resources such as BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BESMon to run critical tasks such as resolving enterprise activation problems, adding and deleting BlackBerry smartphone clients, activating passwords, implementing wireless program installation and configuration, deploying and troubleshooting the BlackBerry Smart Card Reader, and setting up backup and restore processes.
Progent's BlackBerry engineers can also help you to use management software like the BlackBerry Administration Service for role-based management, resolving file attachment and data flow problems, and utilizing WiFi for enterprise activation. Also, Progent can help you understand the function of IT policies in the BlackBerry BES environment and assist your company to define and install sensible security options.
Progent's certified Exchange Server consultants can cooperate with Progent's BlackBerry Certified Server Support Specialist to help you to enhance your existing Exchange architecture for working in conjunction with BlackBerry BES Server or migrate your BlackBerry system to the latest version of Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced skills for deploying, managing, monitoring, and troubleshooting one or several BlackBerry BES Servers in a messaging system based on Microsoft Exchange Server. Progent's BlackBerry consultant has support skills in important technologies related to BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, email structure, Outlook, firewalls, proxy servers, DMZ, and network policies. Progent can show you how to add and delete BlackBerry device users on Exchange Server and Active Directory, configure, monitor, and manage BlackBerry Enterprise Server, administer BlackBerry smartphones and client accounts, back up and support storage groups, configure permissions, install the Mobile Data System and IM, deploy access control lists, control Exchange data flow, generate, update, and apply WLAN and Virtual Private Network configuration sets, implement SNMP traps, and produce reports based on SNMP results.
Progent's BlackBerry expert can help you with your BlackBerry solution in a number of environments such as Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.
Call or Email Progent for Support from a BlackBerry-Certified Expert
In order to get in touch with Progent about technical expertise for BlackBerry wireless technology, phone 1-800-993-9400 or see Contact Progent.