Consulting and Technical Support Services for BlackBerry Environments
RIM BlackBerry ConsultantsBlackBerry mobile PDAs were at one time one of the most successful solutions for achieving anytime-anywhere access to email, calendars, web-based applications, and other critical business information. Progent can provide Atlanta, Georgia companies the services of BlackBerry-premier experts who can help companies to maintain their BlackBerry deployments or transition smoothly to a more popular mobile solution.

As the complexity of small company networks has expanded, and as the need for world-class protection, dependability, and disaster recovery has grown to be the norm for companies of any size, successful deployment and support of BlackBerry solutions has grown more difficult. To address issues like security, business continuity, and synchronization of BlackBerry PDAs with diverse email systems and corporate databases, small businesses often turn to external consulting professionals who offer expertise in BlackBerry integration and maintenance.

Progent offers the expertise of BlackBerry-premier consultants who can assist small businesses to design, administer, and troubleshoot BlackBerry environments economically and effectively, doing away with the need for an internal BlackBerry solutions specialist and lowering the expense and stress of maintaining wireless work groups. Progent's BlackBerry technology engineers have in-depth backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security specialists. This range of knowledge, combined with Progent's proven remote service delivery capabilities, provides small companies a budget-friendly alternative for incorporating RIM BlackBerry products productively into their information system.

Progent's consultants can help your company with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 configuration and Exchange Server setup so that your database and email infrastructure function optimally with BlackBerry BES Server. Progent can also assist you to upgrade from previous releases of BlackBerry and Microsoft software, set up streamlined management utilities to help you monitor and support BlackBerry devices throughout your business, define security policies that make sense for your business, customize mobile applications, and ensure that your IT network architecture is properly designed to accommodate your BlackBerry clients. Also, Progent's business continuity consultants can help ensure that your BlackBerry data is included in your scheduled backup processes so that it can be restored rapidly and thoroughly.

Atlanta Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Atlanta Metro Area.

Onsite IT Consulting
Progent locations in Atlanta Metro Area

City Address Phone Link
Alpharetta 11175 Cicero Drive, Suite 100
Alpharetta, GA 30022
United States
(678) 436-8815 Alpharetta Network Support Services
Atlanta 235 Peachtree Street NE, Suite 400
Atlanta, GA 30303
United States
(404) 537-1318 Atlanta Network Support Services
Sandy Springs One Glenlake Parkway, Suite 650
Sandy Springs, GA 30328
United States
(678) 899-6420 Sandy Springs Network Support Services


BlackBerry BES Server Technical Help
The BlackBerry Enterprise Server (BES) offers businesses a single and secure mechanism for incorporating BlackBerry wireless devices into their messaging, collaboration, and software application environment. BlackBerry Enterprise Server (BES) allows mobile BlackBerry users to access Exchange, Lotus, or Novell GroupWise email and to synchronize BlackBerry devices with PC desktops to achieve consistent information for collaborative programs such a calendars, contact lists, tasks, IM, and specialized business software. Thanks to BlackBerry Enterprise Server support for Microsoft Exchange, mobile workers with BlackBerry smartphones have effortless access to Exchange messages as well as to IM-aware applications via Microsoft Live Communications Server and Microsoft Lync Server support.

BlackBerry BES Server Consulting Support

Progent's BlackBerry-premier engineers can help you design, implement, and support BlackBerry Enterprise Server so that you maximize the productivity of BlackBerry clients, simplify the administration of a BlackBerry solution, and reduce the cost of maintaining a mobile workforce.

Progent's Online BlackBerry-certified Technical Support is Fast and Affordable
For businesses in Atlanta, Georgia who need fast and economical access to a qualified RIM BlackBerry support professional, Progent provides effective online assistance from a seasoned network support team who have delivered network solutions to companies in every state in the United States. (Refer to Progent's client testimonials.)

Remote support avoids travel costs and enables specialists to solve technical issues quickly, allowing you to reduce lost productivity. Progent's RIM BlackBerry specialists have earned accreditations in the entire range of BlackBerry solutions and offer professional support in areas such as fixing synchronization issues, setting up BlackBerry Enterprise Server, and designing a protected, high-availability network infrastructure for BlackBerry users. Credentials held and skill sets mastered by Progent's BlackBerry specialists include:

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced knowledge for installing, managing, tracking, and troubleshooting one or several BlackBerry Enterprise Servers in an email environment powered by Microsoft Exchange. Progent's BlackBerry-certified engineer has support skills in key areas associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can show you how to add and remove BlackBerry device users on Microsoft Exchange and Active Directory, configure, track, and administer BlackBerry Enterprise Server, manage BlackBerry handhelds and user accounts, back up and manage storage groups, configure permissions, install the MDS and IM, deploy access control lists, manage Exchange Server data flow, create, update, and assign wireless LAN and Virtual Private Network configuration sets, set up SNMP traps, and produce reports based on SNMP data.

Progent's BlackBerry consultant can support your BlackBerry solution in a number of environments such as Microsoft Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to utilize tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer HelpProgent can provide the support of a BlackBerry Certified Solution Designer to help you to design, install, validate, troubleshoot, and produce documentation for a mobile wireless environment built upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's high-level consulting support services for BlackBerry include business and network needs analysis, system design, deployment strategy and implementation, performance tuning, configuration of a fault-tolerant architecture, information backup and business recovery planning, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your operational objectives and to design a wireless environment that fits within your IT budget and aligns with your business plans. Progent can clarify the impact of your operational policies on the design of a BlackBerry Enterprise Solution, assess your existing network infrastructure's suitability to support a BlackBerry BES Server, assist you to determine which administration model and hardware products match your needs, and evaluate your email and messaging environment topology. Progent can also help you understand the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on one another so you can make informed choices about options for software versions, server hardware and mass storage, network architecture, and application set up.

To maximize network security, Progent's BlackBerry-certified consultant can assist you to select and enable appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and CISM-premier security engineers to run company-wide security assessment and compliance testing and recommend improvements to accommodate your BlackBerry solution.

Contact Progent to Get Assistance from a BlackBerry-Certified Consultant
In order to get in touch with Progent about professional help for BlackBerry mobile wireless integration, call 1-800-993-9400 or visit Contact Progent.



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