Mobile Consulting Services
Atlanta, Georgia Consulting and Tech Support for RIM BlackBerry
Consulting and Technical Support for BlackBerry Environments
BlackBerry wireless PDAs were once one of the most popular products for achieving location-independent connectivity to messaging, scheduling, web-based applications, and other critical business data. Progent can provide Atlanta, Georgia companies the services of BlackBerry-premier experts who can assist businesses to maintain existing BlackBerry environments or transition efficiently to a current smartphone platform.
As the complexity of small business IT technology has increased, and as the need for world-class security, reliability, and recoverability has grown to be the standard for businesses of all sizes, successful integration and support of BlackBerry solutions has become increasingly difficult. To handle issues like security, business continuity, and synchronization of BlackBerry PDAs with diverse messaging servers and company databases, small businesses often turn to outside consulting firms who offer expertise in BlackBerry integration and troubleshooting.
Progent offers the expertise of BlackBerry-certified consultants who can assist small businesses to design, manage, and troubleshoot BlackBerry solutions economically and effectively, eliminating the requirement for an in-house BlackBerry technology expert and reducing the cost and hassle of maintaining mobile work groups. Progent's BlackBerry technology engineers have in-depth backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and CISM-certified network security specialists. This breadth of experience, coupled with Progent's proven online support model, provides small companies a budget-friendly solution for incorporating RIM BlackBerry products seamlessly into their information system.
Progent's engineers can help your business with SQL Server 2019 development support, SQL Server 2016 migration and management consulting, and Exchange setup so that your database and messaging systems work efficiently with BlackBerry Enterprise Server. Progent can also show you how to upgrade from previous releases of BlackBerry and Microsoft technology, set up easy-to-use administration utilities to help you track and control BlackBerry devices throughout your company, define security policies that make sense for your company, develop custom wireless applications, and make sure that your IT network infrastructure is appropriately designed to accommodate your BlackBerry clients. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry information is included in your regular backup procedures in order that it can be recovered rapidly and thoroughly.
Atlanta Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Atlanta Metro Area.
| City | Address | Phone | Link |
| Alpharetta | 11175 Cicero Drive, Suite 100 Alpharetta, GA 30022 United States |
(678) 436-8815 | Alpharetta Network Support Services |
| Atlanta | 235 Peachtree Street NE, Suite 400 Atlanta, GA 30303 United States |
(404) 537-1318 | Atlanta Network Support Services |
| Sandy Springs | One Glenlake Parkway, Suite 650 Sandy Springs, GA 30328 United States |
(678) 899-6420 | Sandy Springs Network Support Services |
Technical Services for BlackBerry Enterprise Server
RIM's advanced platform for managing big collections of BlackBerry wireless handsets is the BlackBerry BES Server. This powerful software enables Exchange Server, IBM Lotus Domino, or Novell GroupWise clients to send and receive messages that are encrypted during wireless transit to ensure optimum security. BlackBerry Enterprise Server also simplifies a wide selection of key administrative jobs that span from smartphone configuration and updates to wireless security and high availability.
Progent's BlackBerry-premier consultants can help you use BlackBerry BES Server to perform routine jobs such as:
- Deploy and manage applications
- Plan smartphone, application, and policy updates
- Upgrade BlackBerry device software remotely
- Control user settings with BlackBerry's extensive library of IT policies
Progent's BlackBerry-premier consultants can also assist you to use BES Server to implement important procedures not supported by the less advanced BlackBerry BES Server Express. These tasks include:
- Install and manage BlackBerry's fault-tolerant infrastructure using VMware
- Install BlackBerry devices wirelessly
- Set custom management roles
- Automatically track and report on the overall health of your BlackBerry system
Progent's Remote BlackBerry-certified Support is Fast and Economical
For companies in Atlanta, Georgia who need quick and economical help from a certified RIM BlackBerry support professional, Progent delivers effective online help from a veteran network support team who have provided IT solutions to organizations in each state in the country. (Refer to Progent's client testimonials.)
Online consulting services eliminates travel costs and lets engineers resolve problems quickly, so you minimize wasted productivity. Progent's RIM BlackBerry consultants have earned accreditations in the entire range of BlackBerry solutions and offer expert support in areas such as resolving synchronization problems, configuring BlackBerry BES Server, and designing a secure, fault-tolerant system architecture for RIM BlackBerry users. Certifications earned and practice areas offered by Progent's BlackBerry specialists include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist you to carry out basic support functions including setting up BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, selecting account configurations, setting up e-mail filters, changing user accounts, upgrading BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to work with your corporate email software. Progent's seasoned experts can in addition help your company to troubleshoot a wide range of problems concerning synchronization, device detection, email consistency, web browsing, mobile connections, IM, workstation application configuration, and BlackBerry Desktop Redirector.
As a top innovator in providing nationwide online support for small company networks, Progent offers responsive and economical contact with a BlackBerry Certified Support Specialist. Progent's remote technical support expertise keeps your wireless support expenses low and, by handling problems promptly, optimizes the output of your BlackBerry smartphone users.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level skills for installing, administering, monitoring, and troubleshooting one or multiple BlackBerry BES Servers in a messaging environment powered by Exchange. Progent's BlackBerry-certified consultant offers support skills in key areas associated with BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email architecture, Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can assist you to add and remove BlackBerry smartphone users on Microsoft Exchange and Windows Active Directory, set up, track, and administer BlackBerry BES Server, administer BlackBerry handhelds and user accounts, back up and maintain storage groups, configure permissions, install the Mobile Data System (MDS) and IM, deploy push and pull access control lists, manage Microsoft Exchange data flow, generate, edit, and apply wireless LAN and VPN configurations, set up SNMP traps, and produce reports based on SNMP data.
Progent's BlackBerry-certified consultant can help you with your BlackBerry technology in a number of environments that can include Windows 2000, 2003 or 2008 platforms, Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to use utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and SNMP.
BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to help you to plan, install, test, repair, and document a wireless environment based upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's world-class consulting services for BlackBerry technology include business and technology requirements analysis, system design, installation planning and implementation, performance optimization, design of a high-availability architecture, information backup and business recovery planning, and system-wide security design.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your operational goals and to design a mobile wireless environment that meets your IT budget and supports your business strategy. Progent can explain the impact of your operational processes on the design of a BlackBerry Enterprise Solution, assess your current connectivity infrastructure's ability to support a BlackBerry BES Server, assist your organization to decide which management approach and physical components meet your needs, and evaluate your email and messaging system configuration. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on each other so you can arrive at smart choices concerning options for software editions, processors and storage, network topology, and application set up.
To maximize network protection, Progent's BlackBerry-certified expert can help you to select and enable appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and GIAC-premier security specialists to perform company-wide security assessment and compliance testing and suggest enhancements to support your BlackBerry solution.
Call or Email Progent for Assistance from a RIM BlackBerry-Certified Expert
If you wish to get in touch with Progent about technical expertise for BlackBerry mobile wireless technology, call
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