Enterprise Support

Internet Data Center Support Services
Internet colocation centers offer companies of any size an affordable alternative to create a secure, dependable environment for mission-critical equipment. Colocation facilities host application servers, switches, mass storage and other gear. Progent's Internet data center consulting services deliver professional on=site and online technical services for companies who utilize colocation centers in Atlanta.

Progent's Internet data center consulting services are intended for companies with equipment located at Internet Data Centers and who need dependable on-premises and remote technical help from Microsoft and Cisco CCIE certified network professionals.

Progent provides a full selection of data center technical services, including system architecture assessment, Microsoft Windows and Linux server setup, troubleshooting for server and connectivity infrastructure, designing and implementing high-availability configurations, configuring multi-layer protection mechanisms, firewall setup and troubleshooting, configuring load balancing environments, deploying zero-downtime cluster configurations, and delivering virtualization support.

24x7 Remote Network Monitoring
Businesses who use colocation centers can leverage Progent's ProSight WAN Watch network infrastructure management consulting to get continuous server and application monitoring that goes well beyond simple connectivity checking. The remote services team can react proactively to potential problem areas uncovered by WAN Watch before they grow into critical system problems. Progent offers professional online support for fast and affordable problem resolution, or when necessary Progent can dispatch certified engineers to the colocation facility for on-site support.

Progent's expert consulting resources are a budget-friendly alternative to the managed services packages provided by many colocation facilities because with Progent you are billed only for the support you need when you need it. No minimum retainers or long-term support agreements are necessary.

The Smart Choice for Data Center Support
Because Progent's consultants have extensive backgrounds working with Internet data centers in Atlanta, Georgia, Progent can communicate efficiently with their engineering, network administration, and facilities management groups to speed up service requests and prioritize issues for fast solutions.

If you are considering moving to colocation facilities from an in-house data center, Progent can architect a complete strategy that will meet your business goals, operational requirements, and budgetary limitations, while adhering to best practices for colocation solutions. Key elements such as fault tolerance, remote management, security, replication and restore, and hardware support can all be handled by Progent's engineers with years of hands-on experience that enables them to recognize which strategies work and which don't. Progent can oversee your complete move into the data center, including full project management services to allow a smooth move with minimal disruption of business.

You can use Progent's colocation center professionals as a fallback for your internal network services team or as a second-tier escalation resource for complex problems with network infrastructure or server setup. Progent's philosophy of promoting knowledge transfer from our skilled experts to our client's internal network support personnel helps our clients get the top payback for their network support investment.

Progent can help you to choose a colocation site that meets your specific technical requirements, access alternatives, service response levels, corporate security mandates, fault tolerance objectives, budgetary limitations, and physical location targets.

The features and cost of colocation center services can vary widely. To enable you to arrive at optimal choices for your business, Progent's consultants can clarify the ramifications and compromises associated with the data center alternatives in Atlanta.

Below is a selection of major data centers in Atlanta where Progent can provide on-premises and online technical support and consulting:

470 Exchange
470 East Paces Ferry Road, Atlanta

Atlanta Data Center
55 Marietta St NW, Atlanta

Atlanta NAP
1100 White Street, Atlanta

Capital Internet
200 Sandy Springs Place, Atlanta

Cogent Atlanta
55 Marietta St NW, Atlanta

Global-Enterprise Atlanta - DC1
55 Marietta Street, 17th, Atlanta

Global-Enterprise Atlanta - DC2
6812 Spring Road, Atlanta

Internap ACS
250 Williams Street, Atlanta

Level 3 Atlanta
345 Courtland St NE, Atlanta

Level 3 Atlanta #2
180 Peachtree St., N.W., 3rd and 4th Floors, Atlanta

Peak 10 Atlanta
2775 Northwoods Parkway NW, Norcross

QTS Atlanta
1033 Jefferson St, Atlanta

QTS Suwanee
300 Satellite Blvd, Suwanee

Sago Networks Atlanta
4311 Communications Drive, Norcross

TEL-X Atlanta
56 Marietta Street, Atlanta

tw telecom Atlanta
2 Ravinia Dr, Atlanta

tw telecom Atlanta #2
180 Peachtree St SW, Atlanta

Xilogix
2812 Spring Road SE, Atlanta

XO Atlanta
4000 Highland Parkway SE, Smyrna

Ask Progent for Data Center Consulting Services
For support for equipment situated at an Internet data center or for help creating a data center plan, call Progent at 800-993-9400 or go to Contact Progent.