Progent's Enterprise Support Services

Internet Data Center Consulting Services
Internet colocation sites provide companies of all sizes an economical option to achieve a protected, dependable solution for housing mission-critical equipment. Data centers host web and email servers, routers, disk arrays and other equipment. Progent’s data center consulting services provide expert on=site and online support for companies who use Internet data centers in Atlanta.

Progent’s colocation center consulting services are designed for companies that have equipment housed at Internet Data Centers (IDCs) and who require dependable on-premises and remote technical help from Microsoft and Cisco CCIE certified experts.

Progent offers a broad range of data center engineering support, including system architecture evaluation, Windows and Linux server setup, troubleshooting for server and communications infrastructure, developing and deploying high-availability configurations, installing multi-layer protection structures, firewall implementation and repair, designing load balancing solutions, deploying zero-downtime cluster configurations, and providing virtual server expertise.

24x7 Network Monitoring
Businesses who use data centers can leverage Progent’s ProSight WAN Watch network infrastructure monitoring and management services to get 24x7 system monitoring that goes far beyond ordinary accessibility checking. Progent's Technical Response Center can respond quickly to potential problem areas detected by WAN Watch before they develop into critical system failures. Progent provides expert online troubleshooting for fast and cost-effective problem resolution, or when required Progent can dispatch premier engineers to the Internet data center for on-site support.

Progent’s expert support resources are a budget-friendly option to the managed services bundles provided by some data centers because you pay only for the support you need when you need it. No minimum retainer fees or long-term services agreements are necessary.

Experts in Internet Data Center Support
Since Progent’s consultants have extensive experience working with colocation facilities in Atlanta, Georgia, Progent can interact efficiently with their engineering, network administration, and facilities management groups in order to expedite service requests and prioritize issues for speedy resolution.

If your business is thinking of migrating to a colocation center for the first time, Progent can design a complete solution that will meet your business objectives, technical requirements, and budgetary restrictions, while following leading practices for colo solutions. Critical areas such as high availability, online administration, security, replication and restore, and technical support can all be managed by Progent's engineers with years of hands-on backgrounds that enables them to recognize which approaches succeed and which lead to problems. Progent can oversee your entire move into the colocation facility, including comprehensive project management support services to allow a smooth move with little interruption of business.

Your company can utilize Progent’s data center professionals as added support for your internal network support staff or as a second-tier escalation resource for tough problems with network appliances or server configuration. Progent’s commitment to encouraging knowledge transfer from our skilled experts to our client's internal network support personnel ensures that our clients receive the top value for for their IT support services dollars.

Progent can help your business to select a colocation facility that meets your particular technical needs, access alternatives, performance capability, corporate security standards, fault tolerance objectives, budgetary restrictions, and geographic proximity targets.

The features and cost of data center services can differ dramatically. To enable you to arrive at appropriate choices for your circumstances, Progent’s experts can clarify the ramifications and compromises associated with the data center alternatives in Atlanta.

Below is a list of major colocation sites in Atlanta, Georgia where Progent offers onsite and online technical support and consulting:

470 Exchange
470 East Paces Ferry Road, Atlanta

Atlanta Data Center
55 Marietta St NW, Atlanta

Atlanta NAP
1100 White Street, Atlanta

Capital Internet
200 Sandy Springs Place, Atlanta

Cogent Atlanta
55 Marietta St NW, Atlanta

Global-Enterprise Atlanta - DC1
55 Marietta Street, 17th, Atlanta

Global-Enterprise Atlanta - DC2
6812 Spring Road, Atlanta

Internap ACS
250 Williams Street, Atlanta

Level 3 Atlanta
345 Courtland St NE, Atlanta

Level 3 Atlanta #2
180 Peachtree St., N.W., 3rd and 4th Floors, Atlanta

Peak 10 Atlanta
2775 Northwoods Parkway NW, Norcross

QTS Atlanta
1033 Jefferson St, Atlanta

QTS Suwanee
300 Satellite Blvd, Suwanee

Sago Networks Atlanta
4311 Communications Drive, Norcross

TEL-X Atlanta
56 Marietta Street, Atlanta

tw telecom Atlanta
2 Ravinia Dr, Atlanta

tw telecom Atlanta #2
180 Peachtree St SW, Atlanta

Xilogix
2812 Spring Road SE, Atlanta

XO Atlanta
4000 Highland Parkway SE, Smyrna

Contact Progent about Data Center Support Services
For help with networks situated at a colo site or for assistance creating a data center strategy, call Progent at 800-993-9400 or refer to Contact Progent.