Enterprise Support

Colocation Center Consulting Services from Progent
Internet colocation sites offer businesses of any size an economical way to achieve a protected, fault-tolerant environment for business-critical equipment. Internet data centers host web and email servers, routers, mass storage and other equipment. Progent’s Internet data center support services provide professional on=site and remote support for businesses who utilize colocation centers in Atlanta.

Progent’s Internet data center support services are intended for businesses with equipment housed at colocation facilities and who need responsive on-premises and on-line support from Microsoft and Cisco CCIE certified consultants.

Progent offers a broad range of colocation center technical support services, including network design evaluation, Windows and Linux server installation, troubleshooting for server and connectivity infrastructure, developing and deploying fault-tolerant environments, configuring layered protection mechanisms, firewall implementation and repair, designing load balancing solutions, developing non-stop server clustering systems, and providing virtual server expertise.

24x7 Network Monitoring
Businesses who use Internet data centers can benefit from Progent’s ProSight WAN Watch infrastructure monitoring and management services to get 24x7 network monitoring that extends far beyond simple accessibility checking. The remote services team can respond quickly to potential trouble spots uncovered by WAN Watch before they grow into critical system failures. Progent offers expert online troubleshooting for quick and affordable repairs, or when required Progent can send premier engineers to the colocation center for on-site support.

Progent’s expert support resources are an economical option to the managed services packages provided by many colocation centers because you pay only for the services you need when you need it. No ongoing retainers or long-term services agreements are necessary.

Experts in Colo Site Support
Because Progent’s engineers have extensive experience providing support in data centers in Atlanta, Georgia, Progent can communicate efficiently with their engineering, network administration, and facilities management groups to speed up service tickets and escalate issues for fast solutions.

If you are thinking of moving to colocation facilities from an internal data center, Progent can design a comprehensive strategy that will meet your business goals, operational needs, and financial limitations, while adhering to proven methodologies for colocation center environments. Critical elements including fault tolerance, online management, protection, replication and recovery, and technical support can all be managed by Progent's IT experts with years of hands-on experience that enables them to know which solutions work and which don’t. Progent can oversee your complete migration into the colocation facility, including full project management services to allow a smooth move with minimal disruption of operations.

Your company can use Progent’s colo center experts as a backup to your in-house IT services group or as a next-level escalation option for complex problems with network appliances or server configuration. Progent’s philosophy of promoting knowledge transfer from our certified engineers to our customer's internal support personnel ensures that our customers get the top return on for their network support dollars.

Progent can assist you to choose a colo facility that meets your particular technical requirements, connectivity alternatives, service response capability, physical security standards, redundancy objectives, budgetary limitations, and geographic location needs.

The capabilities and cost of Internet data center services can differ dramatically. To enable you to make optimal choices for your business, Progent’s experts can explain the implications and trade-offs involved with the Internet data center options available in Atlanta, Georgia.

Below is a selection of popular colocation centers in Atlanta where Progent can provide onsite and online network support services:

470 Exchange
470 East Paces Ferry Road, Atlanta

Atlanta Data Center
55 Marietta St NW, Atlanta

Atlanta NAP
1100 White Street, Atlanta

Capital Internet
200 Sandy Springs Place, Atlanta

Cogent Atlanta
55 Marietta St NW, Atlanta

Global-Enterprise Atlanta - DC1
55 Marietta Street, 17th, Atlanta

Global-Enterprise Atlanta - DC2
6812 Spring Road, Atlanta

Internap ACS
250 Williams Street, Atlanta

Level 3 Atlanta
345 Courtland St NE, Atlanta

Level 3 Atlanta #2
180 Peachtree St., N.W., 3rd and 4th Floors, Atlanta

Peak 10 Atlanta
2775 Northwoods Parkway NW, Norcross

QTS Atlanta
1033 Jefferson St, Atlanta

QTS Suwanee
300 Satellite Blvd, Suwanee

Sago Networks Atlanta
4311 Communications Drive, Norcross

TEL-X Atlanta
56 Marietta Street, Atlanta

tw telecom Atlanta
2 Ravinia Dr, Atlanta

tw telecom Atlanta #2
180 Peachtree St SW, Atlanta

Xilogix
2812 Spring Road SE, Atlanta

XO Atlanta
4000 Highland Parkway SE, Smyrna

Contact Progent about Data Center Support Services
For support for equipment located at a colocation center or for help creating a data center plan, call Progent at 800-993-9400 or go to Contact Progent.