Enterprise Support
Expert Data Center and Colo Support Services:
On-location Service at Atlanta Data Centers
Data Center Support Services from Progent
Internet colocation centers provide companies of any size an economical alternative to create a protected, fault-tolerant environment for business-critical networks. Colocation centers house web and email servers, routers, mass storage and other equipment. Progent's data center consulting services provide expert on=site and online help for businesses who use colocation sites in Atlanta.
Progent's Internet data center support services are designed for businesses that have computer systems located at data centers and who require dependable on-premises and on-line support from Microsoft and Cisco CCIE certified network professionals.
Progent provides a broad range of colocation center technical support, such as network design assessment, Microsoft Windows and Linux server setup, problem analysis for server and communications systems, developing and deploying fault-tolerant configurations, creating layered security mechanisms, firewall implementation and troubleshooting, designing load balancing environments, developing zero-downtime cluster systems, and providing virtual server expertise.
24x7 Network Monitoring
Companies who use colocation facilities can benefit from Progent's ProSight WAN Watch infrastructure management consulting to get 24x7 system monitoring that goes significantly beyond ordinary connectivity checking. The Technical Response Center can react proactively to incipient trouble spots detected by ProSight WAN Watch before they grow into critical network failures. Progent provides professional remote troubleshooting for quick and affordable repairs, or if necessary Progent can send certified engineers to the colocation facility for on-site support.
Progent's seasoned support resources are an economical alternative to the managed services bundles provided by many colocation centers because you pay only for the support you require when you need it. No ongoing retainer fees or long-term support contracts are necessary.
Experts in Colocation Center Support Services
Since Progent's consultants have in-depth backgrounds working with data centers in Atlanta, Georgia, Progent can communicate effectively with their technical, administration, and facilities management groups to speed up service requests and prioritize problems for fast resolution.
If your business is considering moving to colocation facilities from an internal data center, Progent can design a complete solution that will align with your business objectives, technical requirements, and financial restrictions, while following leading practices for colocation solutions. Critical elements such as fault tolerance, remote management, security, backup and recovery, and hardware support can all be handled by Progent's IT experts with extensive hands-on experience that allows them to know which solutions work and which don't. Progent can manage your entire move into the data center, including comprehensive project management services to ensure a smooth move with minimal interruption of operations.
You can use Progent's colocation center professionals as added support for your in-house IT support staff or as a next-level escalation resource for tough issues with network switches and routers or server configuration. Progent's commitment to encouraging knowledge transfer from our certified engineers to our customer's IT network support personnel helps our clients receive the best payback for their IT support services dollars.
Progent can help your business to choose a colo facility that addresses your specific operational requirements, access options, service response levels, physical security standards, fault tolerance objectives, budgetary limitations, and geographic proximity targets.
The features and pricing of Internet data center services can differ dramatically. To help you to arrive at appropriate choices for your circumstances, Progent's experts can clarify the ramifications and compromises associated with the colocation alternatives in Atlanta, Georgia.
Here is a selection of major colocation facilities in Atlanta, GA where Progent can provide onsite and remote technical support services:
470 Exchange
470 East Paces Ferry Road, Atlanta
Atlanta Data Center
55 Marietta St NW, Atlanta
Atlanta NAP
1100 White Street, Atlanta
Capital Internet
200 Sandy Springs Place, Atlanta
Cogent Atlanta
55 Marietta St NW, Atlanta
Global-Enterprise Atlanta - DC1
55 Marietta Street, 17th, Atlanta
Global-Enterprise Atlanta - DC2
6812 Spring Road, Atlanta
Internap ACS
250 Williams Street, Atlanta
Level 3 Atlanta
345 Courtland St NE, Atlanta
Level 3 Atlanta #2
180 Peachtree St., N.W., 3rd and 4th Floors, Atlanta
Peak 10 Atlanta
2775 Northwoods Parkway NW, Norcross
QTS Atlanta
1033 Jefferson St, Atlanta
QTS Suwanee
300 Satellite Blvd, Suwanee
Sago Networks Atlanta
4311 Communications Drive, Norcross
TEL-X Atlanta
56 Marietta Street, Atlanta
tw telecom Atlanta
2 Ravinia Dr, Atlanta
tw telecom Atlanta #2
180 Peachtree St SW, Atlanta
Xilogix
2812 Spring Road SE, Atlanta
XO Atlanta
4000 Highland Parkway SE, Smyrna
Contact Progent for Data Center Support Services
For help with equipment located at a colocation center or for help developing a data center strategy, call Progent at
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