Atlanta Teleworkers Solutions Support Services
Remote Endpoint Management and Monitoring Tools Consulting and Support Services
Expanding your at-home workforce may have a significant effect on IT architecture, security, and company workflows. Progent has 20 years of experience helping SMBs to design, deploy, administer, optimize, and debug IT networks that support a remote workforce. Progent can assist your Atlanta organization to pick the right technologies and adhere to best practices in building and operating a safe virtual solution for telecommuters that promotes teamwork and delivers maximum business value. Progent offers support services ranging from as-needed expertise for getting you past challenging technical roadblocks to full project management to help you carry out mission-critical tasks.
Progent can assist Atlanta, Georgia businesses to with any facet of building a high-performing work-from-home ecosystem by providing infrastructure configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform selection and deployment, public cloud integration, Help Desk augmentation, data security, data protection solutions, and centralized management.
Unified Management for Teleworkers
Microsoft has rebranded and reshuffled its endpoint management platforms under the title Microsoft Endpoint Manager, which includes Intune for cloud-based management of mobile and remote devices and Configuration Manager for managing onsite endpoints. Endpoint Manager offers a unified platform for safeguarding corporate data by managing local, mobile, and at-home endpoints.
Intune
Intune is a component of Microsoft's Endpoint Management suite that also features Configuration Manager. Intune is a cloud-based service for managing and protecting off-premises devices and applications. Remote endpoint computers can be user owned or company owned. IT administrators managing the enrolled endpoint computers of telecommuters can utilize Intune to deploy and validate apps on devices, push updates and certificates, set up rules for permission to access information and resources, set passwords, establish VPN tunnels, determine how teleworkers share information, establish threat protection, verify security compliance, and wipe sensitive data from lost, stolen or decommissioned devices. Intune runs with Apple iOS, Google Android, Windows, and macOS computers. To learn about Intune and to find out how Progent can help you to use this platform to manage the endpoint computers of your telecommuters, visit Intune teleworker endpoint management experts.
VMware Workspace ONE
VMware Workspace ONE is an advanced unified Mobile Device Management (MDM) platform that allows network administrators to keep remote endpoints current and protected. Workspace ONE incorporates VMware AirWatch for centralized endpoint administration along with VMware's Horizon virtual software delivery technology for identity control, application management, and configuration management of endpoint devices. Workspace ONE runs with endpoints based on Windows 10, macOS, iOS, Google Android, Chrome OS, or leading distributions of Linux. VMware Workspace ONE is offered by subscription as a cloud service or as an on-premises product via a one-time purchase. Top features of VMware Workspace ONE include fast over-the-air provisioning of out-of-the-box laptops, immediate onboarding of new users, policy set up and enforcement for all categories of endpoints, unifies management reporting and analytics, an email encryption gateway, and seamless integration with Microsoft apps and cloud products. For information about Progent's support services for VMware Workspace ONE, go to VMware Workspace ONE mobile endpoint management expertise.
Contact Progent for Telecommuter Expertise
To get in touch with Progent about creating and managing an efficient work-from-home environment for your Atlanta, Georgia business, phone
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Microsoft Exchange Server 2016 Upgrade Consultant Services
Exchange 2016 Migration Network Consulting
Progent can help you in any and all phases of your migration to Microsoft Exchange 2016 including planning high availability (HA) architecture for an on-premises, cloud-based or hybrid deployment; licensing requirements for Exchange Server and Windows Server 2012 R2; moving mailboxes; Hyper-V virtualization strategy; determining mass storage requirements for your VMs, databases and log files; setting up HLB for fault-tolerant client access services; designing, configuring and validating Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; updating the firewall; creating SSL certs; providing client integration with Office 2010 or greater or Microsoft Office 365; and configuring Outlook on the web.
Company-wide Standards for Best Practices Small Business Network Consulting Firm
Microsoft Solutions Framework Project Methodology Server Setup
Progent’s staff of Microsoft and Cisco Premier Certified consultants average longer than ten years of real-world professional background, in the trenches of IT support, performing a wide range of IT tasks for a large array of customers. Each Progent support professional shares a refined collection of personal best practices which are incorporated into company-wide leading practices standards that Progent instills in its support personnel. This means that you get not only world-class IT skills, but also a support engineer with proven approaches for applying computer knowledge to repair real-world network problems rapidly.
Part-Time CIO Troubleshooting
Cisco CIO Computer Engineer
Progent can provide the part-time or temporary assistance of a seasoned CIO to provide a broad perspective to help you select and support IT solutions to match your present needs and that can serve as a firm foundation for your future growth. Progent's part-time Chief Information Officer consulting services offer financial leverage to organizations who want to optimize the impact of their IT investment but who are without the budget or unwilling to take on one more high-level manager to their head count. Since Progent is vendor-agnostic, with a large team of engineers certified to support all leading operating systems and connectivity technologies plus a broad range and business software, Progent is in a unique situation to provide objective recommendations as well as expert technical support for building and maintaining information systems that match the special requirements of your organization.
Cisco Firewall and IPS Support and Integration
Consultants ASA 5500 Firewalls
Progent's Cisco CCIE-certified network infrastructure consultants can help you to maintain older PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X security appliances. Progent can also assist you to set up, administer, upgrade and troubleshoot Cisco ASA 5500-X security appliances with Firepower Services.
Technology Consulting VPN Routers
Open Now CCDP Certified On-site Technical Support Carrier Routing System
Cisco has developed a full array of routers that includes appliances built to deliver the protection, performance, and availability required by customers ranging from small businesses to global enterprises and service providers. Cisco routers include support for redundancy, transparent failthrough, and backup power for improved reliability and network uptime. Progent can help you select and configure Cisco routers to establish a reliable foundation for your IT system and to make it easy to grow as you support new users, open new offices, install new services, extend your network to clients and partners, and support a more mobile workforce. Progent can provide expertise in a range of routers powered by the Cisco IOS operating system, including Cisco's 800 series of small office routers, Cisco 1800 and 2800 ISR routers, Cisco 1900 and 4000 Generation 2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge environments, Cisco CRS Carrier Routing System for the network core, plus older 1700 and 2600 Series Routers.
Support Desk Sharing Troubleshooting
Remote Support Extended Helpdesk
Progent’s Co-managed Help Desk service allows your IT organization to share the load for Help Desk services transparently between your in-house IT staff and Progent's nationwide pool of seasoned desktop support technicians and subject matter experts. Progent’s Help Desk Co-management service is a collaborative service desk solution built around the top shared professional services automation tool for managing service requests, ticket lifecycle, ownership, status tracking, and metrics.
ProSight Private Cloud Services Consultant
24/7 Virtual Machine Hosting Consult
Progent's ProSight Virtual hosting services provide small businesses a range of benefits such as lower capital costs, reductions in operational costs, better executive focus, world-class protection, greater fault tolerance, and regulatory compliance.
Small Business Network Management Services Engineer
Network Management Outsourcing Consultancy
Progent's ProSight family of managed services are geared to offer organizations who maintain minimal internal network administration and support teams with affordable access to enterprise-class management tools and consulting expertise. Benefits of Progent's ProSight catalog of managed IT services include predictable IT maintenance costs, automation of common administrative tasks, continual absorption of new technology, smooth transition from legacy systems to up-to-date solutions, close fit between computer technology with strategic goals, guidance from veteran network consultants, and freeing up management to concentrate on business rather than fast-evolving computer technology.
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