Ransomware Hot Line: 800-462-8800
24x7 Remote Help from a Top-tier Ransomware Consultant
Ransomware requires time to work its way across a target network. Because of this, ransomware attacks are typically launched on weekends and at night, when IT personnel may be slower to become aware of a penetration and are less able to mount a quick and coordinated defense. The more lateral movement ransomware is able to make within a target's system, the longer it takes to restore core IT services and scrambled files and the more data can be stolen and posted to the dark web.
Progent's Ransomware Hot Line is intended to help you to carry out the time-critical first step in mitigating a ransomware attack by containing the malware. Progent's online ransomware engineers can assist businesses in the Atlanta metro area to identify and isolate infected devices and guard clean resources from being compromised.
If your network has been penetrated by any strain of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Response Expertise Available in Atlanta
Modern variants of ransomware such as Ryuk, Maze, DopplePaymer, and Nephilim encrypt online files and infiltrate any accessible backups. Data synched to the cloud can also be corrupted. For a vulnerable network, this can make system recovery nearly impossible and effectively sets the datacenter back to the beginning. Threat Actors (TAs), the hackers responsible for ransomware attack, demand a ransom payment for the decryptors required to recover scrambled data. Ransomware attacks also attempt to steal (or "exfiltrate") information and hackers demand an additional payment for not publishing this information on the dark web. Even if you are able to rollback your system to a tolerable date in time, exfiltration can be a major issue depending on the nature of the stolen information.
The restoration work after a ransomware penetration involves several distinct stages, the majority of which can proceed concurrently if the recovery workgroup has enough people with the required skill sets.
- Quarantine: This urgent initial response requires arresting the lateral spread of the attack within your network. The more time a ransomware assault is permitted to go unchecked, the more complex and more costly the restoration process. Because of this, Progent maintains a round-the-clock Ransomware Hotline monitored by seasoned ransomware response experts. Containment activities consist of cutting off affected endpoints from the network to minimize the spread, documenting the IT system, and protecting entry points.
- System continuity: This involves bringing back the IT system to a basic useful degree of functionality with the shortest possible delay. This process is usually the highest priority for the targets of the ransomware attack, who often perceive it to be a life-or-death issue for their business. This project also demands the broadest array of technical abilities that span domain controllers, DHCP servers, physical and virtual servers, desktops, notebooks and mobile phones, databases, office and mission-critical apps, network architecture, and safe endpoint access management. Progent's ransomware recovery experts use state-of-the-art collaboration tools to organize the complex recovery process. Progent appreciates the importance of working quickly, tirelessly, and in unison with a customer's managers and network support staff to prioritize activity and to put vital services on line again as quickly as feasible.
- Data recovery: The work required to recover files impacted by a ransomware assault depends on the state of the systems, how many files are encrypted, and which recovery techniques are needed. Ransomware attacks can destroy critical databases which, if not properly closed, may have to be rebuilt from scratch. This can apply to DNS and Active Directory databases. Microsoft Exchange and Microsoft SQL Server depend on Active Directory, and many ERP and other mission-critical applications depend on SQL Server. Often some detective work may be needed to locate clean data. For example, undamaged Outlook Email Offline Folder Files may have survived on staff PCs and laptops that were not connected at the time of the ransomware assault. Progent's ProSight Data Protection Services utilize Altaro VM Backup technology to defend against ransomware attacks via Immutable Cloud Storage. This produces tamper-proof backup data that cannot be modified by any user including root users.
- Setting up modern antivirus/ransomware defense: Progent's Active Security Monitoring utilizes SentinelOne's machine learning technology to offer small and mid-sized businesses the advantages of the identical anti-virus tools deployed by some of the world's largest enterprises such as Walmart, Visa, and Salesforce. By delivering real-time malware filtering, detection, containment, repair and analysis in a single integrated platform, Progent's ProSight Active Security Monitoring reduces total cost of ownership, streamlines management, and promotes rapid operational continuity. SentinelOne's next-generation endpoint protection (NGEP) built into in ProSight ASM was listed by Gartner Group as the "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, dealer, and integrator. Find out about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense with SentinelOne technology.
- Negotiating a settlement with the hacker Progent has experience negotiating settlements with threat actors. This requires working closely with the ransomware victim and the cyber insurance provider, if any. Activities include determining the kind of ransomware involved in the assault; identifying and making contact with the hacker persona; verifying decryption tool; deciding on a settlement with the victim and the cyber insurance provider; establishing a settlement amount and schedule with the TA; confirming compliance with anti-money laundering sanctions; carrying out the crypto-currency disbursement to the hacker; receiving, learning, and using the decryption utility; troubleshooting decryption problems; building a pristine environment; mapping and connecting drives to reflect precisely their pre-attack state; and restoring computers and software services.
- Forensic analysis: This activity involves discovering the ransomware assault's storyline throughout the targeted network from start to finish. This audit trail of the way a ransomware attack progressed within the network assists you to assess the impact and brings to light shortcomings in policies or processes that should be corrected to avoid later break-ins. Forensics involves the examination of all logs, registry, Group Policy Object (GPO), Active Directory, DNS, routers, firewalls, scheduled tasks, and core Windows systems to check for changes. Forensic analysis is typically assigned a top priority by the cyber insurance carrier. Since forensics can be time consuming, it is essential that other important recovery processes like operational continuity are pursued concurrently. Progent has a large team of IT and data security professionals with the knowledge and experience required to carry out activities for containment, business resumption, and data restoration without disrupting forensic analysis.
Progent's Qualifications
Progent has delivered online and onsite IT services across the U.S. for more than 20 years and has been awarded Microsoft's Partner certification in the Datacenter and Cloud Productivity competencies. Progent's team of SMEs includes consultants who have been awarded advanced certifications in foundation technologies such as Cisco infrastructure, VMware virtualization, and major distributions of Linux. Progent's data security consultants have earned industry-recognized certifications such as CISA, CISSP-ISSAP, GIAC, and CMMC 2.0. (Refer to Progent's certifications). Progent also offers top-tier support in financial management and Enterprise Resource Planning application software. This broad array of expertise gives Progent the ability to identify and consolidate the surviving parts of your network after a ransomware intrusion and reconstruct them rapidly into a viable system. Progent has worked with leading cyber insurance carriers like Chubb to assist organizations clean up after ransomware assaults.
Contact Progent for Ransomware System Recovery Services in Atlanta
For ransomware cleanup consulting in the Atlanta area, phone Progent at 800-462-8800 or see Contact Progent.