Ransomware Hot Line: 800-462-8800

24x7 Online Help from a Top-tier Ransomware Consultant
Ransomware 24x7 Hot LineRansomware requires time to steal its way across a network. For this reason, ransomware attacks are typically unleashed on weekends and at night, when IT personnel may take longer to become aware of a break-in and are less able to organize a quick and forceful defense. The more lateral movement ransomware is able to achieve inside a target's network, the more time it will require to restore basic IT services and damaged files and the more information can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is intended to help you to take the time-critical first step in responding to a ransomware attack by putting out the fire. Progent's remote ransomware engineer can assist organizations in the Atlanta area to locate and quarantine infected servers and endpoints and guard clean assets from being compromised.

If your network has been breached by any strain of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Recovery Services Offered in Atlanta
Current strains of ransomware like Ryuk, Maze, DopplePaymer, and Egregor encrypt online files and invade any accessible system restores and backups. Data synchronized to the cloud can also be corrupted. For a vulnerable network, this can make system recovery almost impossible and basically sets the datacenter back to square one. Threat Actors (TAs), the hackers behind a ransomware assault, insist on a ransom fee in exchange for the decryptors needed to recover scrambled data. Ransomware attacks also try to exfiltrate files and hackers require an additional ransom in exchange for not posting this information or selling it. Even if you are able to rollback your system to an acceptable point in time, exfiltration can pose a big issue depending on the nature of the stolen data.

The recovery process subsequent to ransomware attack has a number of crucial stages, the majority of which can be performed concurrently if the response team has a sufficient number of members with the necessary skill sets.

  • Containment: This time-critical initial step involves blocking the sideways progress of the attack within your network. The more time a ransomware assault is allowed to go unrestricted, the more complex and more costly the restoration process. Because of this, Progent maintains a 24x7 Ransomware Hotline staffed by veteran ransomware response engineers. Quarantine processes include isolating infected endpoint devices from the network to restrict the contagion, documenting the environment, and securing entry points.
  • Operational continuity: This involves bringing back the IT system to a minimal useful degree of capability with the least delay. This effort is typically the top priority for the targets of the ransomware assault, who often perceive it to be a life-or-death issue for their business. This activity also demands the widest array of IT skills that span domain controllers, DHCP servers, physical and virtual machines, PCs, laptops and mobile phones, databases, office and line-of-business apps, network architecture, and secure remote access. Progent's ransomware recovery experts use state-of-the-art collaboration platforms to coordinate the multi-faceted recovery effort. Progent understands the urgency of working rapidly, continuously, and in concert with a client's managers and network support group to prioritize activity and to get vital services on line again as quickly as feasible.
  • Data recovery: The effort necessary to recover data impacted by a ransomware assault varies according to the state of the network, the number of files that are affected, and what recovery techniques are required. Ransomware assaults can take down critical databases which, if not carefully closed, may need to be rebuilt from the beginning. This can apply to DNS and Active Directory (AD) databases. Exchange and Microsoft SQL Server depend on AD, and many manufacturing and other mission-critical platforms depend on Microsoft SQL Server. Often some detective work could be needed to locate undamaged data. For instance, undamaged OST files (Outlook Email Offline Folder Files) may have survived on employees' desktop computers and laptops that were off line at the time of the attack.
  • Deploying modern antivirus/ransomware defense: ProSight ASM offers small and medium-sized businesses the benefits of the same AV tools implemented by some of the world's largest corporations such as Walmart, Visa, and Salesforce. By providing in-line malware filtering, detection, mitigation, recovery and forensics in one integrated platform, Progent's Active Security Monitoring cuts total cost of ownership, simplifies administration, and promotes rapid operational continuity. The next-generation endpoint protection (NGEP) incorporated in Progent's Active Security Monitoring was ranked by Gartner Group as the "most visionary Endpoint Protection Platform." Read about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.
  • Negotiating a settlement with the hacker Progent has experience negotiating settlements with hackers. This calls for working closely with the victim and the cyber insurance provider, if any. Services consist of establishing the type of ransomware used in the attack; identifying and making contact with the hacker persona; testing decryption capabilities; deciding on a settlement with the ransomware victim and the cyber insurance carrier; establishing a settlement and schedule with the TA; confirming compliance with anti-money laundering sanctions; overseeing the crypto-currency disbursement to the hacker; receiving, learning, and operating the decryptor tool; debugging failed files; creating a pristine environment; mapping and connecting drives to match exactly their pre-encryption condition; and reprovisioning machines and software services.
  • Forensic analysis: This activity is aimed at discovering the ransomware attack's storyline throughout the targeted network from beginning to end. This audit trail of how a ransomware attack travelled through the network helps you to evaluate the impact and brings to light weaknesses in security policies or work habits that need to be corrected to prevent later breaches. Forensics involves the review of all logs, registry, Group Policy Object (GPO), Active Directory (AD), DNS servers, routers, firewalls, scheduled tasks, and basic Windows systems to detect variations. Forensic analysis is usually assigned a top priority by the insurance carrier. Because forensic analysis can be time consuming, it is critical that other key recovery processes like operational continuity are executed in parallel. Progent maintains a large roster of IT and security experts with the skills needed to carry out the work of containment, operational resumption, and data recovery without interfering with forensics.
Progent's Background
Progent has provided remote and onsite network services throughout the U.S. for more than 20 years and has been awarded Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's team of subject matter experts (SBEs) includes consultants who have been awarded high-level certifications in foundation technologies including Cisco networking, VMware virtualization, and popular distributions of Linux. Progent's data security experts have earned industry-recognized certifications such as CISM, CISSP, and CRISC. (See Progent's certifications). Progent also has top-tier support in financial and ERP software. This breadth of skills allows Progent to salvage and integrate the surviving parts of your IT environment following a ransomware attack and rebuild them rapidly into a viable network. Progent has collaborated with top insurance providers like Chubb to assist organizations clean up after ransomware assaults.

Contact Progent for Ransomware System Recovery Services in Atlanta
For ransomware recovery consulting services in the Atlanta metro area, phone Progent at 800-462-8800 or visit Contact Progent.



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