Atlanta Ransomware Prevention and Recovery Services

Ransomware Hot Line: 800-462-8800

24x7 Online Help from a Senior Ransomware Consultant
Ransomware requires time to work its way through a target network. For this reason, ransomware attacks are commonly launched on weekends and late at night, when IT personnel are likely to be slower to become aware of a break-in and are less able to mount a quick and coordinated response. The more lateral progress ransomware is able to achieve within a victim's system, the longer it takes to recover basic IT services and scrambled files and the more data can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is intended to help organizations to complete the urgent first phase in mitigating a ransomware assault by putting out the fire. Progent's remote ransomware engineers can assist organizations in the Atlanta area to identify and quarantine breached devices and protect undamaged resources from being penetrated.

If your network has been breached by any strain of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Recovery Services Available in Atlanta
Current strains of ransomware like Ryuk, Sodinokibi, DopplePaymer, and Nephilim encrypt online data and invade any accessible system restores. Data synchronized to the cloud can also be corrupted. For a poorly defended network, this can make system recovery nearly impossible and effectively knocks the IT system back to the beginning. Threat Actors (TAs), the cybercriminals behind a ransomware assault, insist on a ransom fee for the decryptors needed to recover encrypted files. Ransomware assaults also try to exfiltrate information and hackers demand an additional payment for not publishing this information or selling it. Even if you can rollback your network to an acceptable date in time, exfiltration can be a big problem according to the nature of the stolen data.

The restoration process subsequent to ransomware attack involves a number of crucial stages, the majority of which can proceed concurrently if the response team has a sufficient number of members with the necessary experience.

• Quarantine: This urgent initial step involves arresting the sideways spread of ransomware across your network. The more time a ransomware assault is allowed to go unchecked, the longer and more expensive the recovery effort. Recognizing this, Progent keeps a round-the-clock Ransomware Hotline monitored by veteran ransomware response experts. Containment processes include isolating infected endpoint devices from the network to restrict the contagion, documenting the IT system, and securing entry points.
• Operational continuity: This involves bringing back the network to a minimal acceptable degree of functionality with the least downtime. This effort is usually at the highest level of urgency for the victims of the ransomware attack, who often perceive it to be an existential issue for their business. This activity also demands the broadest array of IT skills that span domain controllers, DHCP servers, physical and virtual machines, desktops, laptops and smart phones, databases, office and line-of-business applications, network topology, and protected remote access. Progent's ransomware recovery experts use advanced collaboration platforms to organize the multi-faceted restoration process. Progent appreciates the urgency of working quickly, tirelessly, and in concert with a client's managers and network support group to prioritize activity and to get critical resources on line again as fast as possible.
• Data restoration: The effort necessary to recover files damaged by a ransomware assault varies according to the state of the systems, how many files are encrypted, and which restore techniques are needed. Ransomware attacks can take down critical databases which, if not carefully shut down, may need to be rebuilt from the beginning. This can apply to DNS and AD databases. Microsoft Exchange and Microsoft SQL Server rely on Active Directory, and many ERP and other business-critical applications are powered by Microsoft SQL Server. Some detective work could be needed to find undamaged data. For example, undamaged Outlook Email Offline Folder Files may exist on staff PCs and laptops that were off line during the assault. Progent's ProSight Data Protection Services utilize Altaro VM Backup technology to protect against ransomware attacks by leveraging Immutable Cloud Storage. This creates tamper-proof backup data that cannot be modified by anyone including administrators or root users.
• Implementing advanced AV/ransomware protection: Progent's ProSight ASM uses SentinelOne's behavioral analysis technology to offer small and medium-sized companies the advantages of the identical AV technology used by many of the world's largest enterprises such as Netflix, Visa, and NASDAQ. By providing real-time malware blocking, detection, containment, restoration and analysis in a single integrated platform, Progent's ASM reduces TCO, streamlines administration, and promotes rapid recovery. SentinelOne's next-generation endpoint protection engine incorporated in ProSight ASM was ranked by Gartner Group as the industry's "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, dealer, and integrator. Read about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense with SentinelOne technology.
• Negotiation with the threat actor (TA): Progent has experience negotiating settlements with hackers. This requires working closely with the ransomware victim and the cyber insurance provider, if any. Services include establishing the type of ransomware involved in the attack; identifying and establishing communications the hacker persona; verifying decryption capabilities; deciding on a settlement amount with the ransomware victim and the cyber insurance carrier; negotiating a settlement and schedule with the hacker; confirming adherence to anti-money laundering (AML) sanctions; carrying out the crypto-currency transfer to the TA; receiving, reviewing, and using the decryption tool; debugging failed files; creating a clean environment; mapping and reconnecting datastores to reflect exactly their pre-attack state; and reprovisioning machines and software services.
• Forensics: This activity is aimed at uncovering the ransomware attack's storyline across the network from start to finish. This audit trail of the way a ransomware assault progressed within the network helps your IT staff to assess the impact and brings to light vulnerabilities in policies or work habits that need to be rectified to prevent future break-ins. Forensics entails the review of all logs, registry, Group Policy Object (GPO), Active Directory (AD), DNS servers, routers, firewalls, scheduled tasks, and basic Windows systems to look for anomalies. Forensic analysis is commonly given a high priority by the cyber insurance provider. Because forensic analysis can be time consuming, it is critical that other important recovery processes like business continuity are executed in parallel. Progent maintains an extensive roster of IT and security experts with the skills needed to carry out the work of containment, business resumption, and data restoration without disrupting forensics.

Contact Progent for Ransomware Recovery Consulting in Atlanta
For ransomware system restoration services in the Atlanta area, phone Progent at 800-462-8800 or visit Contact Progent.