Enlarging your telecommuter workforce can have a major effect on IT architecture, cybersecurity, and corporate processes. Progent has two decades of background helping businesses of all sizes to design, deploy, manage, optimize, and troubleshoot IT environments that support at-home workers. Progent can assist your Atlanta company to select the appropriate tools and adhere to best practices in creating and operating a safe virtual office solution for telecommuters that facilitates collaboration and delivers maximum business value. Progent offers support services that go from on demand guidance for helping you past challenging IT roadblocks to comprehensive project management or co-management to help you successfully complete business-critical tasks.

Progent can help Atlanta, Georgia companies to with any aspect of building a high-performing telecommuting ecosystem by delivering infrastructure design and configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform customization and training, cloud integration, Call Desk outsourcing, endpoint security, backup/restore solutions, and centralized management.

Security and Compliance for Teleworkers
Remote workers often use their own equipment and work in a physically unsecured area. This increases their vulnerability to cyber threats and calls for judicious use of firewalls, remote endpoint monitoring, and the enforcement of security policies in compliance with best practices. Progent's veteran roster of certified data security professionals can assist your company to plan, implement and manage a compliant security solution that guards vital data in IT networks that incorporate telecommuters.

  • Firewalls enable companies to build a network that can be safely accessed by local users and by teleworkers, mobile users, vendors, clients, and the public. Next-generation firewall appliances allow you to configure and manage appropriate permissions to different groups of users and to expand your IT network and modify your security profile as your business evolves and as network attacks become increasingly complex. Progent works with both new and legacy security devices from all major vendors like Cisco, Palo Alto Networks, Check Point, Juniper, SonicWall and Fortinet. For details about Progent's firewall configuration services, visit firewall support services.
  • Online Endpoint Monitoring makes it easy to watch over the disparate computers used by remote workers and either block or identify and mitigate modern cyber attacks like ransomware. With ProSight Active Security Monitoring services, a small-footprint software agent is put on every secured endpoint device, monitoring all activity and utilizing advanced machine learning and full execution context to identify zero-day threats on arrival. When a cyberattack is discovered, ProSight Active Security Monitoring immediately isolates the impacted endpoint device from the network to contain the threat. Because the ProSight ASM software agent is autonomous, endpoint devices remain protected even when they are disconnected from the Internet. To find out more about ProSight ASM, refer to remote endpoint monitoring for an at-home workforce.
  • Security Audits can evaluate the exposure of your information system to all types of outside and local security threats for a network that incorporates telecommuters. Progent can deploy online, automated security analysis scanning for quickly and economically uncovering a wide variety of security weaknesses that can be found over the Internet. Progent's endpoint security assessment consulting services, which can be provided by security experts with advanced credentials such as CISA, CISSP, and GIAC, can assist you to audit your operations and governance policies and review your network infrastructure to allow you to design top-level security for your remote workers.

Contact Progent for Telecommuter Support Services
To get in touch with Progent about building and maintaining an efficient telecommuter environment for your Atlanta, Georgia organization, call 1-800-993-9400 or go to Contact Progent.

An index of content::

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    Progentís Microsoft consultants offer small and mid-size businesses enterprise-class consulting support for SMS Server 2003 and System Center Configuration Manager 2007, Microsoft's solutions for change and deployment automation. System Center Configuration Manager is the new name for the update management solution previously called SMS Server. Configuration Manager 2007 offers a range of enhancements to Systems Management Server such as full automation, integrated Windows Vista Windows Server 2008 support, quarantine support, and boot image management. Progentís certified engineers can help you use SMS or Configuration Manager economically for streamlined OS and application deployment, security patch administration, software tracking, and software license reconciliation. Progent's consultants can also help your company to migrate smoothly from Microsoft Systems Management Server to System Center Configuration Manager.

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    ProSight Data Protection Services from Progent provide small and medium-sized businesses a low cost end-to-end service for reliable backup/disaster recovery (BDR). Available at a fixed monthly price, ProSight DPS automates your backup activities and allows rapid recovery of vital files, applications and virtual machines that have become lost or damaged due to hardware failures, software bugs, natural disasters, human mistakes, or malware attacks like ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images, plus Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to an on-promises storage device, or to both. Progent's BDR specialists can deliver advanced expertise to configure ProSight Data Protection Services to to comply with regulatory requirements like HIPAA, FINRA, PCI and Safe Harbor and, when needed, can assist you to recover your critical data.

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    Progent's Jabber consultants offer online or onsite support to help organizations of any size to design, deploy, manage, update or troubleshoot Cisco Jabber environments and Cisco Unified CM ecosystems. Progent can provide in-depth expertise for all the products, technologies and services that go into creating an end-to-end Cisco Jabber collaboration solution such as Cisco network appliances and management tools, Microsoft Office 365 apps, Windows and Mac computers, iOS and Google Android smartphones, SIP interfaces, Wi-Fi networks, security and compliance, cloud computing, immersive telepresence systems, PBX products, disaster recovery preparedness, and the many other pieces of a modern collaboration ecosystem.

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    Progent's ProSight Virtual Hosting service offers complete hosting of a small or mid-size company's servers in a solution that gives the highest degree of dependability and scalability and is also simple to transfer to any data center. ProSight Virtual Hosting and management services are based on proven virtualization technologies that allow small businesses with mixed- platform environments to economize dramatically on the expense of capital equipment, infrastructure maintenance, and IT management while benefiting from world-class fault tolerance and an unprecedented degree of vendor independence.

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    Progent is a pioneer in economically delivering world-class IT support to small companies. Progent's success in addressing the network service needs of the historically underserved small company sector is the cumulative outcome of key technical and process innovations that have eliminated much of the traditional costs out of managing IT support, added unmatched professional skill into the support mechanism, and dramatically streamlined the repair process.

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    Progent's Mac networking consultants can assist you with a wide range of network foundation issues such as system architecture, remote and mobile access, internetwork communication, security, and emerging technologies including VoIP and fast wireless networking. For business networks built exclusively on Mac OS X or for systems that use a combination of Mac, Linux and Windows based servers and desktops, Progent has the knowledge and size to deal with the challenge of designing, integrating, and maintaining a network infrastructure that is reliable, secure, efficient and aligned with your business objectives. Progent can help you configure Appleís Xserve enterprise servers, Xserve RAID non-stop storage products, and Xsan storage area network systems. Progent can also give you access to certified experts to help you with Cisco routers and switches.

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  • Onsite Technical Support 5500 Wireless Controller
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    Progent's Cisco-certified Wi-Fi integration experts can help you to configure, administer, and debug Cisco wireless products such as Aironet and Meraki 802.11ac wireless access points as well as Cisco's Wireless Network Controllers.

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