Enlarging your at-home workforce can have a significant impact on IT infrastructure, cybersecurity, and company workflows. Progent has two decades of background helping small and mid-size businesses to plan, deploy, administer, tune, and debug IT networks that incorporate a remote workforce. Progent can help your Atlanta organization to pick the appropriate tools and adhere to best practices in creating and operating a safe virtual solution for teleworkers that facilitates collaboration and delivers top value. Progent offers services ranging from on demand expertise for getting you past occasional technical roadblocks to comprehensive project management or co-management to help you carry out business-critical tasks.

Progent can assist Atlanta, Georgia businesses to succeed with any facet of building a high-functioning work-from-home environment by delivering network infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, cloud integration, Help Desk outsourcing, data security, backup/restore solutions, and unified management.

Security for At-Home Workers
Work-from-Home (WFH) workers commonly utilize their personal devices and usually work in a poorly secured physical area. This situation increases their vulnerability to malware threats and requires careful deployment of firewalls, AV tools, multi-factor authentication, remote monitoring, extensive end-user training, and the development of security policies based on leading practices. Progent's seasoned roster of cybersecurity support experts can assist you to design, configure and maintain a compliant security solution that guards vital IT resources in environments that include an at-home workforce.

Firewall Integration Services for At-Home WorkersFirewalls enable companies to build a network environment that can be safely accessed by on-premises users as well as by teleworkers, mobile users, suppliers, customers, and the public. Next-generation firewall appliances permit you to configure and manage appropriate access rights to different classes of users and to expand your IT network and modify your cybersecurity posture as your business evolves and as cyber threats grow increasingly complex. Progent supports both new and older security appliances from all major vendors like Cisco, Palo Alto Networks, Check Point, Juniper, SonicWall and Fortinet. For more information about Progent's firewall integration expertise, see firewall support services.

Remote Security Monitoring Services for TeleworkersRemote Endpoint Monitoring makes it possible to watch over the disparate computers utilized by at-home workers and either block or spot and mitigate the latest threats such as ransomware. With ProSight Active Security Monitoring (ASM) services, a lightweight agent is put on every protected endpoint device, watching all activity and using advanced AI technology from SentinelOne to identify new attacks before they can spread. When an attack is spotted, ProSight ASM immediately disconnects the targeted endpoint device from the corporate network to quarantine the malware. Because the ProSight Active Security Monitoring agent is self-contained, endpoint devices stay protected even when they are offline. Progent is a SentinelOne Partner, dealer, and integrator. For details about ProSight ASM, see remote endpoint security monitoring for remote workers.

Two-factor Authentication Services for TelecommutersProgent's Duo MFA service plans utilize Cisco's Duo technology to protect against stolen passwords by using two-factor authentication. Duo enables one-tap identity confirmation on iOS, Google Android, and other personal devices. Using Duo 2FA, whenever you sign into a secured application and give your password you are asked to verify who you are via a unit that only you have and that is accessed using a different ("out-of-band") network channel. A broad range of devices can be used as this added form of authentication such as an iPhone or Android or watch, a hardware/software token, a landline telephone, etc. You can register several validation devices. For details about Duo two-factor identity validation services, visit Cisco Duo MFA two-factor authentication (2FA) services for teleworkers.

Security Audit Services for At-Home WorkersSecurity Audits can assess the vulnerability of your information system to all classes of outside and local security attacks for an environment that incorporates at-home workers. Progent can run online, automated security inventory scanning for quickly and economically uncovering a wide variety of security weaknesses that can be surfaced via the Internet. Progent's endpoint security assessment experts, which can be managed by security experts with top credentials including CISA, CISSP, and GIAC, can help your business to evaluate your processes and policies and review your network architecture to allow you to design the highest level of security for your telecommuters.

Download White Paper: Securing a Work-From-Home (WFH) Environment
To view or download a white paper describing critical things to focus on for securing an IT environment that includes telecommuters, click:
Securing a Work-From-Home Network White Paper. (PDF - 2.4 MB)

Contact Progent for Remote Workforce Support Services
To get in touch with Progent about building and maintaining an efficient telecommuter solution for your Atlanta, Georgia company, call 1-800-993-9400 or refer to Contact Progent.