Enlarging your at-home workforce can have a significant effect on network architecture, security, and company culture. Progent has two decades of experience helping SMBs to plan, deploy, administer, tune, and troubleshoot IT environments that support a remote workforce. Progent can assist your Atlanta company to select the right technologies and adhere to best practices in creating and maintaining a safe virtual office ecosystem for telecommuters that facilitates collaboration and returns maximum value. Progent offers services that go from as-needed expertise for helping you past occasional technical bottlenecks to comprehensive project management or co-management to help you carry out mission-critical initiatives.
Progent can assist Atlanta, Georgia businesses to succeed with any aspect of creating a high-performing telecommuting environment by providing infrastructure design and configuration services, IP voice troubleshooting, video conferencing support, collaboration platform selection and deployment, public cloud integration, Help Desk services, cybersecurity, backup/restore solutions, and streamlined management.
Help Desk Call Center Services for Remote Workers
An emergency, company-wide transition to a teleworker workforce, which could be driven by a pandemic or as part of a disaster recovery preparedness plan, can overstretch even a well-staffed internal Support Desk. Progent's Help Desk services make it possible for businesses of any size to outsource or augment their Support Desk by using Progent's remote Technical Response Center (TRC) team.
Contact Progent for At-Home Worker Support Services
To get in touch with Progent about building and managing an efficient telecommuter solution for your Atlanta, Georgia organization, phone