Consulting and Technical Support for BlackBerry Technology
BlackBerry wireless PDAs were at one time one of the most popular products for maintaining location-independent access to email, calendars, web-based programs, and other critical business information. Progent offers Augusta-Richmond County, Georgia businesses the expertise of BlackBerry-certified professionals who can assist businesses to maintain existing BlackBerry environments or migrate smoothly to a more popular smartphone platform.
As the sophistication of small company IT technology has increased, and as the demand for world-class security, dependability, and recoverability has become the norm for companies of any size, effective deployment and support of RIM BlackBerry solutions has become more challenging. To address issues like data protection, disaster recovery, and synchronization of BlackBerry smartphones with a variety of messaging servers and company databases, small businesses frequently turn to external consulting professionals who offer expertise in RIM BlackBerry integration and troubleshooting.
Progent can provide the expertise of BlackBerry-certified consultants who can help small organizations to design, administer, and repair BlackBerry-based solutions affordably and effectively, eliminating the requirement for an in-house BlackBerry solutions specialist and reducing the expense and hassle of supporting mobile workers. Progent's BlackBerry technology specialists have in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified network security specialists. This breadth of knowledge, combined with Progent's proven remote support model, provides small businesses an affordable solution for incorporating BlackBerry technology productively into their business information network.
Progent's consultants can assist your business with SQL Server 2016 integration consulting, Microsoft SQL 2014 configuration and Exchange setup so that your database and messaging infrastructure work optimally with BlackBerry BES Server. Progent can also show you how to migrate from previous editions of BlackBerry and Microsoft software, set up easy-to-use administration utilities to enable you to track and control BlackBerry smartphones across your company, define security policies that make sense for your company, customize mobile applications, and make sure that your network architecture is appropriately configured to accommodate your BlackBerry clients. Also, Progent's disaster recovery consultants can help ensure that your BlackBerry data is incorporated in your regular backup procedures so that it can be restored quickly and thoroughly.
BlackBerry BES Server Consulting Support
The BlackBerry Enterprise Server gives companies a centralized and safe source for incorporating BlackBerry smartphones into their messaging, groupware, and software application infrastructure. BlackBerry BES Server allows mobile BlackBerry users to connect to Exchange Server, Domino, or Groupwise messaging and to synchronize BlackBerry smartphones with PC desktops to ensure data consistency for collaborative programs like calendars, address books, to-do lists, notes, and custom business programs. Due to BlackBerry Enterprise Server (BES) integration with Microsoft Exchange Server, mobile workers carrying BlackBerry smartphones can have push-based connectivity with Exchange email and to IM-enabled applications through Microsoft Communications Server and Microsoft Lync Server support.
Progent's BlackBerry-certified consultants can show you how to plan, implement, and troubleshoot BlackBerry BES Server so that you maximize the efficiency of BlackBerry clients, simplify the management of a BlackBerry solution, and lower the expense of supporting mobile workers.
Some Ways That Progent Can Help Your Business to Manage and Troubleshoot Your BlackBerry Environment
Progent can deliver an experienced engineer who has been awarded certifications from RIM in all key aspects of BlackBerry technology. Progent's BlackBerry consulting skills range from troubleshooting synchronization problems to designing wireless workforce solutions based on BlackBerry BES Server. These RIM BlackBerry certifications and their respective skill sets include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist you to carry out common technical functions including setting up BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, choosing account settings, launching e-mail filters and auto-signature, editing user accounts, update BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to run with your company messaging solution. Progent's seasoned service professionals can also help you to resolve a broad range of problems concerning synchronization, device recognition, email reconciliation, web access, wireless connectivity, IM, desktop application installation, and Desktop Redirector.
As a top innovator in delivering nationwide online support for small business IT networks, Progent can provide quick and economical contact with a BlackBerry Certified Support Specialist. Progent's remote technical support skills keeps your wireless technical support costs low and, by handling problems promptly, maximizes the efficiency of your BlackBerry smartphone users.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the knowledge needed to install and support the BlackBerry Enterprise Server in a Microsoft Exchange Server environment. Progent's BlackBerry expert can help you to use tools like BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BESMon to perform critical procedures such as resolving enterprise activation issues, registering and deleting BlackBerry smartphone users, activating passwords, implementing over-the-air program loading and configuration, deploying and debugging the BlackBerry Smart Card Reader, and setting up backup and restore mechanisms.
Progent's BlackBerry-certified engineers can also help you to operate administration tools such as the BlackBerry Administration Service for role-based administration, resolving attachment and data flow problems, and utilizing wireless LANs for activation. Also, Progent can explain the role of operational policies in the BlackBerry BES environment and assist your company to define and install appropriate security options.
Progent's Microsoft-certified Exchange Server engineers can work with Progent's BlackBerry Certified Server Support Specialist to help your company to enhance your current Exchange Server architecture for working in conjunction with BlackBerry BES Server or move your BlackBerry solution to the latest version of Exchange Server.
Contact Progent for Assistance from a BlackBerry-Certified Professional
If you wish to get in touch with Progent about technical assistance for BlackBerry mobile wireless integration, phone 1-800-993-9400 or visit Contact Progent.