Consulting and Technical Support for BlackBerry Environments
BlackBerry wireless smartphones were at one time among the most popular products for achieving mobile access to messaging, calendars, web-based programs, and other critical business information. Progent offers Augusta-Richmond County, Georgia businesses support from BlackBerry-premier experts who can assist businesses to manage their BlackBerry deployments or transition efficiently to a more popular mobile platform.
As the complexity of small company IT technology has increased, and as the demand for world-class protection, dependability, and disaster recovery has become the norm for organizations of all sizes, successful deployment and support of RIM BlackBerry solutions has grown more difficult. To handle issues such as security, disaster recovery, and synchronization of BlackBerry handhelds with diverse messaging systems and shared databases, small businesses frequently turn to outside consulting professionals who specialize in BlackBerry integration and maintenance.
Progent can provide the expertise of BlackBerry-certified engineers who can help small businesses to plan, administer, and troubleshoot BlackBerry environments economically and efficiently, doing away with the requirement for an internal BlackBerry solutions expert and lowering the expense and stress of maintaining wireless work groups. Progent's BlackBerry technology engineers have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified network security professionals. This range of knowledge, coupled with Progent's efficient online service delivery model, gives small companies an economical alternative for incorporating BlackBerry technology productively into their business information network.
Progent's engineers can assist you with SQL Server 2016 integration and development support, Microsoft SQL 2014 deployment and Exchange Server 2016 setup so that your data and email systems work optimally with BlackBerry Enterprise Server. Progent can also show you how to upgrade from previous releases of BlackBerry and Microsoft software, configure streamlined administration tools to help you track and support BlackBerry smartphones across your company, define security policies that are right for your business, develop custom mobile applications, and make sure that your network infrastructure is appropriately designed to accommodate your BlackBerry users. In addition, Progent's business continuity specialists can help make sure that your BlackBerry information is incorporated in your regular backup processes in order that it can be restored rapidly and thoroughly.
Eastern Georgia Contact Information:
Progent offers consulting services and onsite technical support throughout the Eastern Georgia and South Carolina.
Progent locations in Eastern Georgia
Integration Expertise for BlackBerry BES Server
RIM's high-end platform for administering big groups of BlackBerry smartphones is the BlackBerry Enterprise Server. This sophisticated software enables Exchange Server, Lotus Domino, or Novell GroupWise clients to transmit and receive messages that stay encrypted during transit to provide maximum security. BlackBerry Enterprise Server also streamlines a broad variety of crucial management jobs that span from smartphone setup and upgrades to mobile security and high availability.
Progent's BlackBerry-premier engineers can assist you to utilize BlackBerry BES Server to perform routine jobs like:
- Deploy and manage applications
- Schedule smartphone, program, and policy updates
- Update BlackBerry smartphone software wirelessly
- Control user and group settings with BlackBerry's extensive selection of IT policies
Progent's BlackBerry-premier consultants can also help your company to use BlackBerry Enterprise Server to perform important tasks not supported by the entry-level BlackBerry BES Server Express. These procedures include:
- Set up and manage BES Server's fault-tolerant infrastructure based on virtual servers
- Deploy BlackBerry smartphones wirelessly
- Set custom management roles
- Automatically track and report on the overall health of your system
How Progent Can Assist You to Maintain and Troubleshoot Your BlackBerry Solution
Progent can provide a seasoned BlackBerry support who has been awarded certifications from RIM in all key aspects of BlackBerry technology. Progent's BlackBerry support services range from resolving synchronization issues to architecting wireless productivity solutions based on BlackBerry Enterprise Server (BES). These BlackBerry credentials and their respective skill sets include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the skills required to configure and troubleshoot the BlackBerry BES Server in an Exchange environment. Progent's BlackBerry expert can assist you to utilize resources like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BESMon to perform important procedures such as resolving enterprise activation problems, adding and removing BlackBerry device clients, setting activation passwords, configuring wireless program installation and configuration, implementing and debugging the BlackBerry Smart Card Reader, and setting up database backup and restore processes.
Progent's BlackBerry-certified consultants can also assist you to use administration tools like the BlackBerry Administration Service for role-based management, resolving attachment and data flow issues, and utilizing wireless LANs for activation. In addition, Progent can help you understand the function of operational policies in the BlackBerry Enterprise system and assist your company to define and implement sensible security configurations.
Progent's certified Exchange Server engineers can work with Progent's BlackBerry Certified Server Support Specialist to assist you to optimize your current Exchange Server infrastructure for working smoothly with BlackBerry BES Server or move your BlackBerry solution to the most recent edition of Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced skills for deploying, administering, monitoring, and maintaining one or several BlackBerry Enterprise Servers in an email system powered by Exchange Server. Progent's BlackBerry-certified engineer offers expertise in important technologies associated with BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, database architecture, Outlook, firewalls, proxy servers, MAPI, and IT policies and scheduling. Progent can show you how to install and remove BlackBerry smartphone users on Microsoft Exchange Server and Microsoft Active Directory, configure, monitor, and manage BlackBerry Enterprise Server, manage BlackBerry handhelds and user accounts, back up and maintain storage groups, apply permissions, install the MDS and Instant Messaging, install access control lists, control Microsoft Exchange Server data flow, generate, update, and apply wireless LAN and Virtual Private Network configuration sets, set up SNMP traps for alerts, and generate reports based on SNMP data.
Progent's BlackBerry engineer can support your BlackBerry solution in a variety of environments such as Microsoft Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to utilize utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.
BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to assist you to plan, install, validate, troubleshoot, and document a mobile wireless solution based upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's world-class engineering services for BlackBerry technology include business and technology needs assessment, system architecture, installation strategy and execution, performance tuning, configuration of a fault-tolerant architecture, information backup and disaster recovery planning, and security engineering.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your functional goals and to design a mobile wireless system that meets your information technology budget and supports your business plans. Progent can clarify the implications of your organizational processes on the design of a BlackBerry Enterprise Solution, evaluate your existing connectivity architecture's suitability to accommodate a BlackBerry BES Server, help your organization to decide which administration approach and hardware products match your needs, and analyze your email and messaging environment configuration. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can arrive at smart choices concerning options for software versions, processors and mass storage, network topology, and application configuration.
To optimize network protection, Progent's BlackBerry-certified consultant can help your company to choose and enable appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and GIAC-certified security specialists to perform company-wide security assessment and compliance validation and suggest enhancements to support your BlackBerry environment.
Contact Progent to Get Support from a RIM BlackBerry-Certified Professional
To ask Progent about consulting support for BlackBerry mobile wireless solutions, call 1-800-993-9400 or visit Contact Progent.