Consulting Support for BlackBerry Solutions
RIM BlackBerry Consulting ServicesBlackBerry mobile smartphones were once among the most popular solutions for achieving anytime-anywhere access to email, scheduling, web-based programs, and other vital business data. Progent offers Augusta-Richmond County, Georgia companies the expertise of BlackBerry-certified professionals who can help companies to maintain existing BlackBerry deployments or migrate efficiently to a modern smartphone solution.

As the sophistication of small business IT technology has expanded, and as the demand for enterprise-class security, reliability, and disaster recovery has grown to be the norm for businesses of any size, successful deployment and support of RIM BlackBerry solutions has become increasingly challenging. To address issues such as security, disaster recovery, and synchronization of BlackBerry handhelds with a variety of email systems and corporate databases, small organizations frequently turn to outside consulting firms who offer expertise in RIM BlackBerry integration and maintenance.

Progent can provide the expertise of BlackBerry-premier consultants who can help small organizations to design, administer, and repair BlackBerry-based solutions economically and effectively, dispensing with the requirement for an internal BlackBerry solutions specialist and reducing the cost and stress of supporting mobile workers. Progent's BlackBerry specialists have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security specialists. This range of knowledge, coupled with Progent's proven online service delivery model, provides small companies a budget-friendly alternative for integrating BlackBerry products productively into their IT system.

Progent's engineers can assist your business with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 configuration and Exchange setup so that your data and messaging systems function efficiently with BlackBerry Enterprise Server. Progent can also assist you to upgrade from older editions of BlackBerry and Microsoft technology, configure streamlined management utilities to enable you to track and support BlackBerry smartphones across your company, define security policies that make sense for your company, customize mobile applications, and make sure that your IT network infrastructure is properly designed to handle your BlackBerry clients. In addition, Progent's business continuity consultants can help ensure that your BlackBerry information is incorporated in your regular backup processes in order that it can be recovered rapidly and thoroughly.

Eastern Georgia Contact Information:
Progent offers consulting services and onsite technical support throughout the Eastern Georgia and South Carolina.

Onsite IT Consulting
Progent locations in Eastern Georgia

City Address Phone Link
Augusta-Richmond County 901 Greene St
Augusta, GA 30901
706-760-7377 Augusta-Richmond County Network Support Services
Charleston 460 King Street, Suite 200
Charleston, SC 29403
843-628-5009 Charleston Network Support Services
Savannah 2 East Bryan Street, 4th Floor
Savannah, GA 31401
912-446-1200 Savannah Network Support Services


Consulting Services for BlackBerry Enterprise Server (BES)
RIM's high-end platform for administering big collections of BlackBerry wireless handsets is the BlackBerry Enterprise Server (BES). This powerful tool enables Microsoft Exchange, Domino, or Novell GroupWise users to send and receive messages that are encrypted in transit to ensure optimum data protection. BlackBerry Enterprise Server also streamlines a wide variety of crucial administrative tasks that span from BlackBerry setup and upgrades to mobile security and fault tolerance.

BlackBerry Enterprise Server Integration Support

Progent's BlackBerry-certified consultants can assist you to utilize BlackBerry Enterprise Server to do routine jobs like:

  • Deploy and manage applications
  • Schedule smartphone, program, and policy updates
  • Upgrade BlackBerry device software remotely
  • Manage user configurations with BES Server's extensive library of IT policies

Progent's BlackBerry-premier engineers can also assist you to utilize BlackBerry Enterprise Server to implement important procedures not available with the less advanced BES Server Express. These tasks include:

  • Set up and support BlackBerry's fault-tolerant architecture based on virtualization
  • Install BlackBerry smartphones wirelessly
  • Set specialized management roles
  • Automatically track and analyze the overall health of your system

Expert RIM BlackBerry Consulting and Technical Services Offered Remotely from Progent
Progent's certified RIM BlackBerry support specialists are accessible remotely to deliver prompt assistance to companies in the Augusta-Richmond County area or anywhere in the state of Georgia. Progent's experienced remote consulting team has helped IT organizations solve network issues and cut IT service costs in every state in the country and built a substantial base of loyal customers. (Refer to Progent's client testimonials.)

Progent offers remote assistance for a broad selection of technologies related to RIM BlackBerry software and devices including wireless synchronization, integration with Exchange, setting up BlackBerry BES Server, and improving wireless security. Major RIM BlackBerry credentials earned by Progent's support experts include:

BlackBerry Certified Support Specialist
RIM BlackBerry ExpertsA Progent BlackBerry Certified Support Specialist can assist your business to perform basic support functions such as configuring BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, choosing account settings, setting up e-mail filters, modifying user profiles, update BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to work with your company messaging solution. Progent's certified experts can also help you to troubleshoot a wide array of problems associated with synchronization, handset detection, messaging reconciliation, web browsing, mobile connections, IM, workstation software configuration, and BlackBerry Desktop Redirector.

As a top innovator in delivering nationwide remote help for small business IT networks, Progent offers fast and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote support skills keeps your mobile support costs low and, by dealing with issues quickly, maximizes the productivity of your BlackBerry clients.

BlackBerry Certified Server Support Specialist
Blackberry Consulting ServicesProgent's BlackBerry Certified Server Support Specialist can provide the skills required to configure and troubleshoot the BlackBerry BES Server in an Exchange environment. Progent's BlackBerry specialist can show you how to use tools such as BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BESMon to run critical procedures such as troubleshooting enterprise activation problems, adding and removing BlackBerry device clients, setting activation passwords, implementing wireless program loading and setup, implementing and troubleshooting the BlackBerry Smart Card Reader, and configuring backup and restore mechanisms.

Progent's BlackBerry-certified consultants can also assist you to operate management software like the BlackBerry Administration Service for role-based management, troubleshooting file attachment and data flow problems, and using wireless LANs for enterprise activation. Also, Progent can explain the function of IT policies in the BlackBerry Enterprise environment and help your company to select and install appropriate security configurations.

Progent's Microsoft-certified Exchange Server engineers can team with Progent's BlackBerry Certified Server Support Specialist to assist you to enhance your existing Microsoft Exchange infrastructure for working in conjunction with BlackBerry BES Server or migrate your BlackBerry solution to the most recent version of Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level knowledge for deploying, administering, monitoring, and troubleshooting one or multiple BlackBerry BES Servers in a messaging environment powered by Microsoft Exchange. Progent's BlackBerry-certified consultant offers expertise in key technologies associated with BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, database structure, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies and scheduling. Progent can show you how to add and remove BlackBerry smartphone clients on Exchange and Windows Active Directory, configure, monitor, and administer BlackBerry Enterprise Server, manage BlackBerry devices and client accounts, archive and maintain storage groups, apply permissions, set up the Mobile Data System (MDS) and IM, install push and pull access control lists, control Microsoft Exchange Server data flow, create, edit, and apply wireless LAN and Virtual Private Network configurations, set up SNMP traps, and generate management reports based on SNMP data.

Progent's BlackBerry consultant can help you with your BlackBerry solution in a number of settings such as Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to utilize tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Consulting FirmProgent can provide the services of a BlackBerry Certified Solution Designer to help you to design, install, test, repair, and document a mobile wireless solution built upon the combination of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's advanced engineering services for BlackBerry include business and technology needs analysis, system design, roll-out planning and implementation, performance tuning, configuration of a high-availability environment, data backup and disaster recovery consulting, and security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your operational objectives and to design a wireless system that meets your information technology budget and supports your business strategy. Progent can clarify the impact of your organizational processes on the configuration of a BlackBerry Enterprise Solution, assess your current network architecture's ability to support a BlackBerry Enterprise Server, help your organization to determine which administration model and equipment meet your requirements, and analyze your messaging system topology. Progent can also explain the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can arrive at informed choices about options for software editions, processors and mass storage, network design, and application set up.

To maximize network security, Progent's BlackBerry consultant can assist your company to choose and enable appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and GIAC-certified security engineers to perform network-wide security vulnerability and compliance validation and suggest enhancements to account for your BlackBerry solution.

Call or Email Progent to Get Support from a BlackBerry-Qualified Specialist
In order to ask Progent about professional expertise for BlackBerry mobile wireless technology, call 1-800-993-9400 or refer to Contact Progent.



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  • Exchange Server 2016 Upgrade Planning Computer Engineer
    Onsite Technical Support Microsoft Exchange 2016 Migration

    Progent can help your business in all facets of your upgrade to Exchange Server 2016 such as designing high availability architecture for an on-premises, cloud-based or hybrid deployment; CAL licensing requirements for Exchange Server and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V virtualization strategy; determining mass storage requirements for your virtual machines, databases and log files; configuring HLB for high-availability client access services; planning, configuring and testing Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating your firewall; resolving SSL issues; performing client remediation with Office desktop or Office 365; and setting up Outlook on the web.

  • Security Audits Juniper J2350 Router Juniper J Series Firewall Cybersecurity Contractor
  • Urgent BlackBerry Synchronization IT Consulting Augusta, Richmond County
  • Security Consultancies Juniper Junos Juniper Junos Cybersecurity Organizations
  • Setup and Support Postini Small Business Subscription Postini
  • Setup and Support scom 2016 SharePoint integration scom 2016 Technical Consultant
  • SharePoint 2010 Support and Setup Top Rated Microsoft SharePoint Excel Services Online Consulting
  • SharePoint Server Consultants SharePoint Outsourcing
  • Skype for Business Front End Pool Consult 24 Hour Skype for Business conference bridges Professional
  • Small Office IT Consulting Small Business Network Administration
  • Smartphone Engineer Engineer Activesync
  • Solaris Remote Services UNIX Online IT Consulting Firms
  • Specialist Hybrid cloud integration Microsoft Experts Enterprise hybrid cloud Professional
  • Support Automatic Fail-over Fault Tolerant BGP Consultant Services

  • Top Microsoft Exchange Server 2016 Migration Planning Integration Services
    Exchange 2016 Migration Information Technology Consulting

    Progent can help you in any and all phases of your migration to Microsoft Exchange 2016 including designing high availability infrastructure for an on-premises, Microsoft cloud connected or hybrid environment; licensing requirements for Exchange 2016 and Windows Server 2012 R2; migrating mailboxes; Hyper-V strategy; specifying storage capacity required for your virtual machines (VMs), mailbox databases and log files; setting up HLB for high-availability CAS services; planning, building and testing Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; preparing your firewall; resolving SSL issues; providing client integration with Office desktop or Office 365; and configuring Outlook on the web (formerly Outlook Web App).

  • Support and Setup Redhat Linux Technology Professional Slackware Linux

  • System Center 2016 and Linux Integration Network Consulting
    System Center 2016 and Intune Network Consulting

    Progent's Microsoft-certified consulting experts have over 10 years of background designing, implementing, optimizing and repairing SCOM solutions and offer organizations of all sizes expert remote or onsite consulting services for SCOM 2012. Progent can assist your company to plan an architecture for System Center 2012 Operations Manager servers that provides the performance and availability needed to monitor your IT resources effectively, whether your datacenters are onsite, in the cloud, or a mixed environment. Progent's SCOM consultants can also help you to import and customize SCOM 2012 management packs based on best practices for monitoring network fabric as well as Microsoft and 3rd-party apps and services. In addition, Progent can deliver responsive online or on-premises troubleshooting to assist you to remediate critical issues detected by System Center 2012 Operations Manager.

  • Suse Linux, Sun Solaris, UNIX Network Consultant Richmond County Support Fedora Linux, Solaris, UNIX Augusta

  • Consultants Linux Network Monitoring, Nagios and MRTG
    Nagios Professionals

    Network monitoring commonly consists of observing a networkís resource usage in order to identify data traffic bottlenecks or troubleshoot hardware or software problems. Nagios and Multi Router Traffic Grapher (MRTG) are useful, license-free monitoring tools that run under Linux and can be used to monitor multi-OS networks where UNIX and Windows coexist. Progent's system integration consultants can help you take advantage of both these tools to tune and troubleshoot your network. Progent's Linux consulting professionals provide small companies and developers assistance with administering and servicing UNIX/Linux and Solaris networks that work with Windows-based products.

  • Symantec VPN Firewall Setup Symantec Security Information Technology Consulting
  • System Center 2016 and Skype for Business Integration Configuration System Center 2016 and SQL Server Remote Troubleshooting

  • Microsoft SQL Server 2008 Support and Help
    Troubleshooting MS SQL Server 2008

    Progent's Microsoft-Premier SQL Server engineers can provide an array of support services to help small and midsize businesses to plan, configure, manage, and repair SQL 2008 solutions in order to realize the optimum strategic advantage from Microsoft's state-of-the-art database management platform. In addition, Progent can provide expertise for system architecture, enterprise-wide protection, and application development to increase the business value of your SQL Server 2008 investment.

  • System Center Operations Manager IT Services Immediate Remote Network Monitoring Specialists
  • System Center Operations Manager Remote Troubleshooting Help and Support Operations Manager
  • Technical Consultant ASA 5500-X Firewall Remote Consulting Firesight
  • RIM BlackBerry IT Specialist Augusta Aiken
  • Technical Consultant Aironet 802.11ac AP Migration Aironet Wireless Access Point Computer Engineer

  • Cisco Expert Chief Information Officer Outsourcing
    CIO Computer Engineer

    Progent can provide the temporary services of a veteran Chief Information Officer who can offer a broad perspective to assist your company pick and support IT technology to meet your present situation and that can be a solid basis for your future growth. Progent's part-time or temporary Chief Information Officer consulting services provide economic advantages to organizations who want to maximize the benefits from their network expenditures but who are unable or hesitant to add one more executive-level manager to their head count. Since Progent is vendor-neutral, with a sizable staff of engineers certified to maintain all leading OS platforms and connectivity technologies plus a wide range and business software, Progent is in a unique position to provide unbiased advice along with advanced technical support for building and maintaining information systems that match the special requirements of your organization.

  • Top 64-bit Computing Professionals Specialist 64-bit Migration
  • Top Quality 64-bit Computing Consultant Specialist 64-bit Computing

  • Microsoft, Cisco and Security Certified Experts Midsize Business Networking Consultancy Services
    Mid-sized Business Support Specialist

    Progent offers network services for mid-size businesses with 100 to 250 network clients. The medium size company or office has traditionally been an underserved segment of the market for network consulting expertise. The overhead and support delivery models of major third-party support firms make them excessively expensive for the ordinary small company or small medium business (SMB), which usually has a minimal information technology budget with which to maintain an IT system whose advanced technology and sophistication are frequently similar to the networks of much bigger enterprises. Progent's service delivery model, which takes great advantage of online support, virtual network infrastructure and 24x7 server monitoring, significantly lowers the IT maintenance expenses of a small-medium business while providing the small organization with big-company support from certified, IT consultants knowledgeable in a broad range of midsized business network solutions. If your medium size organization or small business is looking for the quality of network help needed by a medium size office without paying big-company costs, contact Progent.

  • Top Rated Engineers Windows Server 2012R2 Active Directory Microsoft Expert IT Services Windows Server 2012R2 Configuration Manager
  • UNIX Consulting Services Solaris

  • Online Troubleshooting Cisco ASA 5500-X with Firepower
    Cisco Firepower 2000 Series Firewalls Support and Integration

    The new ASA 5500-X Family Next-Generation Firewalls with Firepower Services offer significantly more bang for the buck than Cisco's legacy PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX 500 firewalls for new installations. Progent's Cisco-premier CCIE network experts can help you to manage your existing PIX or Cisco ASA 5500 firewalls or migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also assist your company to plan, configure, tune, administer and debug firewall environments built around Cisco ASA 5500-X firewalls with Firepower Services.

  • Ubiquiti UniFi XG switch Engineers Ubiquiti UAP-AC WiFi access point Consult
  • Urgent Microsoft Dynamics GP/Great Plains Features IT Consultants Dynamics GP Troubleshooting
  • VLAN Test Lab Professional NLB Test Lab Consulting Services
  • VMware Security Setup and Support ProSight Next Generation Endpoint Protection Technical Support Services
  • VPN Consultants Remote Access Online Support
  • Virtual Office Microsoft Consultant Home Based Virtual Office Virtual Office Microsoft Consulting Job Openings
  • Wi-Fi RF Coverage Maps Online Help Online Wireless Site Survey Support and Integration
  • Windows 2000 Help and Support Windows 2000 Server On-site Support
  • Windows 2003 Server Consultants Windows 2003 Server Engineer
  • Windows 2003 Server Online Support Services On-site Technical Support Microsoft Windows 2003
  • Windows 7 Wireless Remote Troubleshooting Windows 7 Upgrade Consulting

  • Integration Power BI Query Editor
    Power BI Security Coder

    Progent's Power BI experts can help you to plan, deploy, maintain, enhance or debug your Power BI environment. Progent's database experts can help you to prepare your source data for Power BI reports and dashboards. Progent can help you implement and administer an onsite, cloud based, or hybrid environment for Power BI.

  • Windows Server 2008 Security Technical Support Windows Server 2008 Active Directory Network Engineer
  • Windows Server 2016 Health Service Setup and Support Immediate Windows Server 2016 Health Service Professionals
  • Workspace ONE Endpoint Management Computer Consultancy Companies Information Technology Outsourcing Intune Mobile Device Managemnet

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