Consulting and Technical Support for BlackBerry Environments
RIM BlackBerry SupportBlackBerry wireless smartphones were once one of the most successful solutions for achieving mobile access to messaging, calendars, web-based applications, and other vital business information. Progent can provide Augusta-Richmond County, Georgia companies support from BlackBerry-certified experts who can help businesses to maintain their BlackBerry environments or migrate smoothly to a current smartphone solution.

As the complexity of small company IT technology has expanded, and as the need for world-class security, dependability, and disaster recovery has grown to be the standard for businesses of all sizes, successful integration and support of BlackBerry solutions has grown increasingly challenging. To address areas such as security, business continuity, and synchronization of BlackBerry PDAs with diverse messaging systems and corporate databases, small businesses often turn to outside support professionals who specialize in BlackBerry installation and troubleshooting.

Progent can provide the services of BlackBerry-premier engineers who can help small businesses to plan, administer, and repair BlackBerry-based environments affordably and efficiently, dispensing with the necessity for an in-house BlackBerry technology specialist and lowering the cost and hassle of supporting mobile work groups. Progent's BlackBerry specialists have extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISM and CISA-certified security specialists. This range of experience, combined with Progent's proven remote service delivery model, gives small companies an economical solution for incorporating BlackBerry technology productively into their business information system.

Progent's experts can assist you with SQL Server 2016 integration support, Microsoft SQL 2014 deployment and Exchange Server setup so that your database and messaging infrastructure operate optimally with BlackBerry BES Server. Progent can also show you how to migrate from previous releases of BlackBerry and Microsoft technology, configure streamlined management tools to help you track and support BlackBerry devices throughout your company, define security policies that make sense for your company, develop custom wireless software, and ensure that your IT network infrastructure is appropriately designed to accommodate your BlackBerry users. In addition, Progent's business continuity specialists can help ensure that your BlackBerry data is incorporated in your regular backup processes in order that it can be recovered quickly and thoroughly.

BlackBerry BES Server Consulting Support
The BlackBerry Enterprise Server (BES) gives companies a single and safe source for incorporating BlackBerry wireless devices into their messaging, groupware, and software application environment. BlackBerry BES Server allows wireless BlackBerry users to access Microsoft Exchange, Lotus, or Groupwise messaging and to synchronize BlackBerry smartphones with workstations to ensure up-to-date information for collaborative programs such a schedules, address books, to-do lists, IM, and custom business software. Due to BlackBerry Enterprise Server (BES) integration with Microsoft Exchange Server, users carrying BlackBerry smartphones can have effortless access to Exchange email as well as to IM-enabled software through Microsoft Office Live Communications Server and Microsoft Lync Server support.

BlackBerry BES Server Support

Progent's BlackBerry-premier consultants can show you how to plan, implement, and support BlackBerry Enterprise Server (BES) so that you improve the efficiency of BlackBerry users, streamline the administration of a BlackBerry solution, and lower the cost of supporting a mobile workforce.

How Progent Can Assist Your Business to Manage and Troubleshoot Your BlackBerry Environment
Progent can deliver an experienced engineer who has been awarded certifications from Research in Motion in all key aspects of BlackBerry technology. Progent's BlackBerry support services range from troubleshooting synchronization issues to architecting wireless productivity solutions built around BlackBerry Enterprise Server. These RIM BlackBerry credentials and their associated skill sets include:

BlackBerry Certified Support Specialist
Blackberry ExpertsProgent's BlackBerry Certified Support Specialist can help your company to carry out common technical functions such as setting up BlackBerry smartphones and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, establishing account settings, launching messaging filters, editing user profiles, update BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to work with your corporate messaging software. Progent's certified experts can also help your company to resolve a wide array of issues associated with synchronization, handset detection, email consistency, web browsing, mobile connections, Instant Messaging, workstation software installation, and BlackBerry Desktop Redirector.

As a top innovator in providing countrywide remote technical assistance for small business networks, Progent can provide quick and economical access to a BlackBerry Certified Support Specialist. Progent's remote consulting skills keeps your BlackBerry technical support expenses at a minimum and, by solving problems promptly, optimizes the output of your BlackBerry smartphone users.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ExpertsProgent offers the support of a BlackBerry Certified Solution Designer to help your company to plan, deploy, test, troubleshoot, and document a wireless environment based on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's high-level engineering support services for BlackBerry technology include business and technology needs analysis, system architecture, roll-out planning and implementation, performance optimization, design of a high-availability architecture, data backup and business recovery planning, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your technical objectives and to design a mobile wireless system that fits within your information technology budget and supports your business plans. Progent can clarify the impact of your organizational processes on the configuration of a BlackBerry Enterprise Solution, assess your existing network architecture's suitability to support a BlackBerry Enterprise Server, assist your organization to determine which administration model and physical components match your requirements, and analyze your email and messaging system configuration. Progent can also explain the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on one another so you can arrive at smart choices about options for software versions, server hardware and storage, network design, and application set up.

To maximize system security, Progent's BlackBerry expert can assist your company to select and configure appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and CISM-premier security specialists to run company-wide security assessment and compliance testing and recommend enhancements to account for your BlackBerry solution.

Contact Progent for Assistance from a RIM BlackBerry-Qualified Expert
In order to contact Progent about professional expertise for BlackBerry mobile wireless technology, call 1-800-993-9400 or visit Contact Progent.