Consulting and Technical Support for BlackBerry Technology
RIM BlackBerry Support ServicesBlackBerry mobile PDAs were at one time one of the most successful products for maintaining location-independent connectivity to messaging, scheduling, web applications, and other critical business information. Progent offers Augusta-Richmond County, Georgia companies the expertise of BlackBerry-premier professionals who can assist companies to maintain existing BlackBerry environments or transition smoothly to a more popular smartphone platform.

As the sophistication of small company IT technology has expanded, and as the demand for world-class security, dependability, and recoverability has grown to be the norm for organizations of any size, effective integration and support of BlackBerry technology has become increasingly challenging. To handle areas like security, disaster recovery, and synchronization of BlackBerry smartphones with a variety of email servers and corporate databases, small organizations frequently turn to outside consulting firms who specialize in RIM BlackBerry integration and maintenance.

Progent can provide the expertise of BlackBerry-certified consultants who can assist small businesses to design, administer, and repair BlackBerry-based environments economically and effectively, eliminating the requirement for an in-house BlackBerry solutions specialist and reducing the expense and stress of supporting wireless workers. Progent's BlackBerry technology engineers have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and GIAC-certified network security specialists. This breadth of knowledge, combined with Progent's proven online service delivery capabilities, gives small businesses an economical solution for incorporating RIM BlackBerry technology productively into their business information network.

Progent's experts can assist your business with SQL Server 2019 development consulting, SQL Server 2016 migration and management support, and Microsoft Exchange setup so that your data and email systems function efficiently with BlackBerry Enterprise Server. Progent can also show you how to upgrade from previous releases of BlackBerry and Microsoft technology, configure easy-to-use administration utilities to enable you to monitor and control BlackBerry devices across your business, recommend security policies that are right for your business, develop custom wireless applications, and ensure that your IT network infrastructure is appropriately configured to accommodate your BlackBerry clients. Also, Progent's business continuity specialists can help make sure that your BlackBerry information is incorporated in your regular backup procedures in order that it can be recovered quickly and safely.

Eastern Georgia Contact Information:
Progent offers consulting services and onsite technical support throughout the Eastern Georgia and South Carolina.

Onsite IT Consulting
Progent locations in Eastern Georgia

City Address Phone Link
Augusta-Richmond County 901 Greene St
Augusta, GA 30901
United States
(706) 760-7377 Augusta-Richmond County Network Support Services
Savannah 2 East Bryan Street, 4th Floor
Savannah, GA 31401
United States
(912) 446-1200 Savannah Network Support Services


Integration Support for BlackBerry Enterprise Server (BES)
Research in Motion's advanced solution for managing large groups of BlackBerry smartphones is the BlackBerry Enterprise Server. This sophisticated software enables Exchange, Domino, or Novell GroupWise clients to send and receive emails that are encrypted in wireless transit to provide maximum data protection. BES Server also streamlines a wide selection of crucial administrative jobs that span from smartphone configuration and upgrades to wireless security and high availability.

BlackBerry Enterprise Server Troubleshooting Help

Progent's BlackBerry-certified consultants can help you use RIM BlackBerry BES Server to do routine tasks like:

  • Deploy and manage applications
  • Plan smartphone, application, and IT policy updates
  • Update BlackBerry device firmware remotely
  • Control client settings with BES Server's extensive selection of IT policies

Progent's BlackBerry-premier consultants can also assist you to utilize BlackBerry Enterprise Server to implement key tasks not supported by the less advanced BES Server Express. These tasks include:

  • Configure and manage BES Server's high-availability infrastructure using virtualization
  • Deploy BlackBerry devices remotely
  • Set custom administration roles
  • Monitor and analyze the overall health of your system

Progent's Online BlackBerry-certified Technical Support is Fast and Affordable
For companies in Augusta-Richmond County, Georgia who want quick and economical help from a certified BlackBerry consultant, Progent delivers effective remote assistance from a seasoned support staff who have delivered IT solutions to organizations in each state in the U.S. (See Progent's client testimonials.)

Remote consulting services eliminates travel expense and enables specialists to resolve problems quickly, allowing you to reduce lost productivity. Progent's BlackBerry consultants have earned accreditations in all BlackBerry technologies and can provide expert support in areas such as resolving synchronization issues, configuring BlackBerry BES Server, and creating a protected, fault-tolerant network infrastructure for RIM BlackBerry users. Credentials held and skill sets mastered by Progent's BlackBerry experts include:

BlackBerry Certified Server Support Specialist
Blackberry ConsultingProgent's BlackBerry Certified Server Support Specialist has the knowledge required to configure and troubleshoot the BlackBerry BES Server in an Exchange Server environment. Progent's BlackBerry-certified specialist can help you to utilize tools such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run critical procedures including resolving enterprise activation problems, adding and deleting BlackBerry device clients, setting activation passwords, implementing wireless software loading and setup, deploying and troubleshooting the BlackBerry Smart Card Reader, and setting up database backup and recovery processes.

Progent's BlackBerry consultants can also assist you to operate administration tools like the BlackBerry Administration Service for role-based management, resolving file attachment and data flow issues, and utilizing wireless LANs for enterprise activation. In addition, Progent can help you understand the function of IT policies in the BlackBerry BES environment and help your company to define and install appropriate security configurations.

Progent's Microsoft-certified Microsoft Exchange Server engineers can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist your company to enhance your current Microsoft Exchange Server infrastructure for working in conjunction with BlackBerry BES Server or migrate your BlackBerry system to the most recent edition of Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced skills for installing, administering, monitoring, and maintaining one or multiple BlackBerry BES Servers in a messaging system based on Exchange. Progent's BlackBerry-certified engineer offers expertise in key areas associated with BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, database structure, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and network policies and scheduling. Progent can assist you to add and delete BlackBerry device clients on Exchange Server and Microsoft Active Directory, configure, track, and administer BlackBerry Enterprise Server, manage BlackBerry smartphones and user accounts, archive and support storage groups, configure permissions, install the Mobile Data System (MDS) and Instant Messaging, implement access control lists, control Exchange Server data flow, generate, update, and apply WLAN and VPN configurations, implement SNMP traps, and produce management reports based on SNMP results.

Progent's BlackBerry-certified consultant can support your BlackBerry solution in a variety of settings that can include Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ConsultingProgent can provide the support of a BlackBerry Certified Solution Designer to assist your business to design, deploy, validate, troubleshoot, and produce documentation for a mobile wireless environment based on the combination of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's world-class engineering services for BlackBerry include business and network requirements assessment, system design, deployment strategy and execution, performance optimization, design of a fault-tolerant architecture, information backup and business recovery consulting, and security infrastructure engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your functional objectives and to create a wireless solution that fits within your IT budget and supports your business plans. Progent can explain the implications of your organizational processes on the design of a BlackBerry Enterprise Solution, evaluate your current network infrastructure's suitability to accommodate a BlackBerry BES Server, assist your organization to determine which administration model and hardware products meet your needs, and evaluate your messaging system topology. Progent can also explain the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can arrive at informed decisions concerning options for software editions, processors and mass storage, network topology, and application set up.

To maximize system protection, Progent's BlackBerry-certified consultant can help your company to choose and enable appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and CISM-premier security engineers to perform company-wide security vulnerability and compliance validation and recommend improvements to accommodate your BlackBerry solution.

Call or Email Progent to Get Help from a RIM BlackBerry-Certified Professional
In order to contact Progent about engineering assistance for BlackBerry wireless technology, call 1-800-993-9400 or go to Contact Progent.



An index of content::


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    Colocation Center Migration Specialist

    Colocation sites allow businesses to share world-class facilities for hosting network hardware that supports critical applications and services. Progent's Microsoft and Cisco premier consultants can help your business with all facets of your colocation program including choosing and moving to a colo site, creating system topology, defining required equipment, on-premises and on-line troubleshooting, setting up offsite system management, and education your support personnel.

  • Open Now Technology Professional MRTG for Linux Nagios On-site Technical Support
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    Small Office Small Business IT Outsourcing Firm

    Progent is a leading innovator in cost-effectively delivering enterprise-class IT help to small businesses. Progent's achievement in addressing the network service needs of the chronically underserved small business sector is the cumulative outcome of major technical and operational innovations that have eliminated a great deal of the traditional expenses out of managing network support, added unprecedented technical skill into the IT service mechanism, and significantly accelerated the solution process.

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  • UNIX with Windows Professionals
    Support UNIX with Windows

    If your company operates a UNIX, Linux, or Sun Solaris environment or a multi-OS IT environment, Progent's CISA and CISM-certified security specialists can help your entire enterprise in a broad range of security areas including security administration procedures, security architecture and strategies, connection control products and methodology, software development security, operations security, hardware security, telecommunications, network and web security, and business continuity planning. CISM and CISSP stipulate the fundamental skills and international standards of performance that network security professionals are required to master. These certification offer IT management the assurance that those who have achieved their CISA or CISM certification have demonstrated the experience and theory to deliver effective security support and engineering help.

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  • Ransomware Recovery Readiness Review Consulting Emergency Specialist SentinelOne Ransomware Monitoring
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    Progent's seasoned ransomware recovery consultants can help you to reconstruct an IT network damaged by a ransomware attack like Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Nephilim.

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  • Remote Support Windows, UNIX, Solaris
    Windows, UNIX, Solaris Technology Consulting Services

    Progent's UNIX platform consulting services provide small businesses and developers assistance with administering and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-based networks. Progent offers your business access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This broad range of expertise provides you with a convenient single consulting firm to show you how to build and maintain a protected and robust cross-platform network and communications environment that allows UNIX and Microsoft coexistence by integrating Windows with popular versions of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.

  • Remote Augusta-Richmond County At Home Workers Backup/Restore Systems Consulting Augusta, GA Remote Workers Augusta-Richmond County Consultants - Backup Systems Consulting Experts
  • Remote Consulting SQL Server 2014 Delayed Durability SQL Server 2014 Reporting Services Technology Consulting Services
  • Remote Information Technology Consulting Nexus NX-OS Nexus 9000 Switch On-site Support
  • Ryuk Online Ransomware Mitigation Consultants Augusta-Richmond County Augusta Georgia Augusta-Richmond County NotPetya Ransomware Business Recovery Augusta, Richmond County
  • SCOM 2012 Management Packs Consulting 24 Hour Support SCOM 2012 R2
  • SMS Upgrade Remote Consulting SMS Server Migration Network Consulting

  • Cisco Certified Amazon cloud AMI Integration Companies
    Amazon hybrid cloud solutions Reports

    Progent can provide affordable remote consulting to help businesses of any size to integrate Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can help your IT team with every phase of Amazon AWS migration and troubleshooting including requirements analysis, readiness evaluation, system design and review, pilot testing, deployment, centralized administration, performance optimization, licensing management, disaster recovery solutions, and security and compliance.

  • SQL Server 2014 Resource Governance Specialists Emergency SQL Server 2014 and Windows Server 2012 R2 IT Services
  • BlackBerry Desktop Manager Small Office Computer Consultant Augusta Georgia
  • SQL Server 2019 Machine Learning Server Professionals Remote SQL Server 2019 SSRS Online Support
  • Services Router patch management Consulting Services Wi-Fi controllers patch management
  • Shared Network Support Help Desk Technical Support Services Supplemental Support Desk Consultants
  • Skype for Business PSTN Gateway Consultant Skype for Business Edge Server Pool Consultants
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  • Richmond County BlackBerry BES Small Business Computer Consulting Group
  • Software patch management Consultant Services After Hours IoT sensors patch management Consult
  • Specialists ISSAP Certified Cybersecurity Architecture Cybersecurity Consultancy CISSP-ISSAP Certified
  • Support Outsourcing Microsoft Windows 8.1 Migration Consultants Microsoft Windows

  • Emergency System Center 2012 Configuration Manager Consultant Services
    System Center 2012 Configuration Manager On-site Technical Support

    Progent can help you to prepare for, deploy, and operate Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to migrate smoothly to SCCM 2012 from a legacy device and application management platform or assist you to modify your current SCCM 2012 environment to accommodate your changing business requirements. In addition, Progent can help you to build a software foundation that extracts the most value from SCCM by delivering advanced consulting support for related Microsoft platforms such as Active Directory Domain Services, Microsoft SQL Server and SQL Server Reporting Services, and Internet Information Services (IIS).

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  • Technical Support Windows 11 and TCP Technical Consultant Windows 11 Snap Assist
  • Teleworker Integration Online Consulting Support and Setup Call Desk for Remote Workforce

  • Award Winning Firepower Management Center Consultants
    CCIE Expert Certified Firepower NGFW Firewalls Consultant

    Cisco's Firepower NGFWs Firewalls deliver a major performance boost compared to Cisco's previous-generation ASA 5500-X firewalls and offer centralized control of modern cybersecurity capabilities such as application visibility and control, next-generation intrusion protection with risk prioritization, advanced malware protection (AMP), DDoS mitigation, and sandboxing. Progent's Cisco CCIE firewall experts can help your organization to plan and execute an efficient migration to Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and show you how to integrate Firepower firewalls with Cisco's security services to build and centrally manage IT environments that include branch offices, data centers, and cloud resources.

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  • Top Quality Engineer Google Android patch management Patch management Consult
  • Top Ranked Microsoft 365 Access Development Support Office 365 Integration Support and Help
  • BlackBerry Security Consulting Group Augusta, Richmond County
  • Top Sun Solaris Remote Professional Engineer Linux Online
  • Urgent Amazon MWS Contract Programmer Microsoft Certified Amazon MWS Development Companies
  • Urgent ProSight Remote Network Infrastructure Management Support and Setup Network Device Configuration Management Remote Technical Support
  • WatchGuard Firebox M270 Firewall Network Consulting WatchGuard Firebox M470 Firewall Consulting
  • Windows 11 Snap Assist Network Consultant Configuration Windows 11 Installation
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  • Windows 2008 Server Online Help Augusta, GA Windows Server 2016 Network Consulting Companies Augusta, Richmond County

  • Microsoft Certified Partner Applications Design Firm
    ASP Reports

    For custom application development, Progent can provide software design experts to produce line-of-business software in areas such as commercial transaction webs, web site design, Microsoft Business Solutions packages including Microsoft Dynamics GP, and specialized management reports produced by Crystal Reports, Microsoft Access, or FRx Reports. Progent's consultants can use Internet Information Services to create custom eCommerce applications based on Microsoft ASP.NET. Also, Progent offers expertise in a wide array of custom software development platforms including SQL Server and Delphi. For made-to-order e-Commerce software, Progent also can provide specialists in custom Access, custom Microsoft Visual Basic, custom Excel, and any other specialized development powered by any Microsoft development platform.

  • Windows Desktop Simulation on macOS Remote Technical Support VirtualPC for Apple Mac Specialist

  • Microsoft ISA Server On-site Support
    ISA Server Consultant

    Progent's Microsoft-certified ISA Server consulting experts have extensive experience creating corporate security solutions for information systems with multiple sites, remote workers, and line-of-business eCommerce applications. A Progent ISA 2004 Firewall engineer can help your small or mid-size company plan and deploy a configuration of ISA Server 2004 that meets your information protection needs without restricting your network.

  • Windows Server 2022 Clusters Sets Network Engineer 24-Hour Windows Server 2022 Virtual Machine Online Support
  • Wireless LAN Site Survey Support and Help Wireless LAN Site Survey Remote Support
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  • Microsoft Exchange Specialist
    Microsoft Exchange Upgrade Specialists

    Progent's Microsoft Premier engineers can provide expert support for enterprise-wide deployments of Microsoft Exchange. Progent's consultants can help you prepare for multi-site Exchange Server 2007 installations or upgrades and can supply onsite personnel to assist large companies with deployments of Exchange Server 2007 in the or any area covered by Progent's consultants.

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