Consulting Support Services for BlackBerry Environments
BlackBerry mobile PDAs were at one time among the most successful solutions for maintaining location-independent connectivity to email, scheduling, web-based programs, and other critical business data. Progent offers Augusta-Richmond County, Georgia businesses the services of BlackBerry-certified experts who can help businesses to manage their BlackBerry environments or migrate smoothly to a more popular smartphone platform.
As the sophistication of small company IT technology has expanded, and as the need for world-class security, dependability, and disaster recovery has become the standard for organizations regardless of size, successful deployment and support of BlackBerry solutions has become more challenging. To handle issues such as security, business continuity, and synchronization of BlackBerry PDAs with diverse messaging systems and corporate databases, small businesses frequently resort to outside consulting professionals who offer expertise in BlackBerry integration and maintenance.
Progent can provide the services of BlackBerry-premier consultants who can assist small businesses to design, manage, and repair BlackBerry solutions economically and efficiently, doing away with the need for an in-house BlackBerry technology expert and reducing the cost and hassle of supporting wireless work groups. Progent's BlackBerry engineers have in-depth backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified security professionals. This range of experience, combined with Progent's proven online service delivery model, gives small companies a budget-friendly solution for incorporating BlackBerry products productively into their business information network.
Progent's engineers can help you with SQL Server 2016 integration and development support, Microsoft SQL 2014 deployment and Microsoft Exchange Server setup so that your data and email systems work optimally with BlackBerry Enterprise Server. Progent can also show you how to upgrade from previous editions of BlackBerry and Microsoft technology, set up streamlined management utilities to help you track and control BlackBerry devices across your company, recommend security policies that are right for your business, customize mobile applications, and make sure that your network infrastructure is appropriately designed to accommodate your BlackBerry clients. Also, Progent's business continuity consultants can help make sure that your BlackBerry data is included in your regular backup procedures in order that it can be recovered rapidly and thoroughly.
Eastern Georgia Contact Information:
Progent offers consulting services and onsite technical support throughout the Eastern Georgia and South Carolina.
Progent locations in Eastern Georgia
BlackBerry Enterprise Server (BES) Consulting Support
The BlackBerry Enterprise Server (BES) gives companies a centralized and secure mechanism for integrating BlackBerry wireless devices into their messaging, groupware, and application environment. BlackBerry Enterprise Server enables mobile BlackBerry clients to connect to Exchange Server, Domino, or Novell GroupWise email and to synchronize BlackBerry devices with PC desktops to ensure data consistency for collaborative programs like schedules, address books, tasks, instant messaging, and custom business software. Thanks to BlackBerry Enterprise Server (BES) support for Microsoft Exchange Server, mobile workers with BlackBerry handsets can have effortless access to Exchange messages as well as to instant messaging-capable software via Microsoft Live Communications Server and Microsoft Lync Server 2010 support.
Progent's BlackBerry-certified engineers can help you plan, configure, and troubleshoot BlackBerry BES Server so that you optimize the productivity of BlackBerry clients, streamline the administration of a BlackBerry environment, and reduce the expense of supporting mobile workers.
How Progent Can Help Your Business to Manage and Support Your BlackBerry Solution
Progent can provide a seasoned engineer who has been awarded accreditations from RIM in all key aspects of BlackBerry integration. Progent's BlackBerry consulting services range from troubleshooting synchronization issues to architecting wireless productivity solutions built around BlackBerry BES Server. These BlackBerry credentials and their associated skill sets include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist your business to perform basic support functions including configuring BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, selecting account settings, setting up e-mail filters and auto-signature, editing user accounts, update BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to run with your corporate email solution. Progent's seasoned service professionals can in addition assist you to resolve a broad array of problems associated with synchronization, handset detection, email consistency, web browsing, wireless connections, Instant Messaging, desktop application installation, and BlackBerry Desktop Redirector.
As a leader in delivering countrywide online technical assistance for small business networks, Progent offers responsive and economical access to a BlackBerry Certified Support Specialist. Progent's remote support expertise keeps your BlackBerry technical support costs low and, by resolving problems promptly, optimizes the efficiency of your BlackBerry smartphone clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the skills needed to configure and support the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry-certified specialist can show you how to use resources such as BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BESMon to run important tasks including resolving enterprise activation issues, adding and deleting BlackBerry smartphone users, setting activation passwords, implementing wireless program installation and setup, deploying and debugging the BlackBerry Smart Card Reader, and configuring backup and recovery processes.
Progent's BlackBerry consultants can also show you how to use management software like the BlackBerry Administration Service for role-based administration, resolving file attachment and data flow problems, and using WiFi for enterprise activation. Also, Progent can explain the role of IT policies in the BlackBerry BES system and assist you to define and implement sensible security options.
Progent's certified Microsoft Exchange Server consultants can cooperate with Progent's BlackBerry Certified Server Support Specialist to help your company to enhance your existing Microsoft Exchange infrastructure for operating smoothly with BlackBerry Enterprise Server or migrate your BlackBerry system to the latest version of Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced skills for installing, administering, tracking, and troubleshooting one or multiple BlackBerry BES Servers in an email system powered by Microsoft Exchange Server. Progent's BlackBerry consultant offers support skills in key technologies associated with BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, database architecture, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can show you how to add and delete BlackBerry smartphone clients on Exchange Server and Windows Active Directory, set up, monitor, and administer BlackBerry BES Server, manage BlackBerry handhelds and client accounts, back up and support storage groups, configure permissions, install the Mobile Data System (MDS) and Instant Messaging, deploy access control lists, manage Microsoft Exchange data flow, generate, update, and apply wireless LAN and Virtual Private Network configurations, implement SNMP traps for alerts, and produce management reports based on SNMP results.
Progent's BlackBerry consultant can help you with your BlackBerry technology in a variety of settings such as Microsoft Windows 2000, 2003 or 2008 platforms, Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to utilize tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to assist your business to plan, deploy, test, troubleshoot, and document a mobile wireless solution based on the integration of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's advanced engineering support services for BlackBerry technology include business and network requirements analysis, system architecture, deployment strategy and execution, performance optimization, design of a high-availability architecture, information backup and disaster recovery consulting, and security infrastructure design.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your functional objectives and to create a mobile wireless system that meets your information technology budget and supports your business plans. Progent can explain the implications of your organizational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your current network architecture's ability to accommodate a BlackBerry Enterprise Server, assist your organization to decide which administration approach and physical components match your requirements, and evaluate your email and messaging system topology. Progent can also help you understand the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can make smart choices concerning options for software editions, processors and mass storage, network design, and application set up.
To optimize system security, Progent's BlackBerry consultant can assist you to choose and configure sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and GIAC-premier security engineers to perform company-wide security vulnerability and compliance validation and recommend enhancements to account for your BlackBerry solution.
Call or Email Progent to Get Assistance from a BlackBerry-Certified Professional
In order to contact Progent about consulting support for BlackBerry wireless solutions, phone 1-800-993-9400 or see Contact Progent.