Consulting Support for BlackBerry Solutions
RIM BlackBerry SupportBlackBerry wireless PDAs were once one of the most successful solutions for maintaining mobile access to messaging, calendars, web-based applications, and other critical business information. Progent can provide Augusta-Richmond County, Georgia companies the expertise of BlackBerry-premier consultants who can help companies to manage existing BlackBerry environments or migrate efficiently to a more popular mobile platform.

As the sophistication of small company IT technology has increased, and as the need for enterprise-class security, reliability, and disaster recovery has grown to be the norm for companies of all sizes, effective deployment and support of BlackBerry solutions has grown more challenging. To handle areas such as data protection, business continuity, and synchronization of BlackBerry handhelds with a variety of email servers and shared databases, small organizations often turn to external support professionals who offer expertise in RIM BlackBerry integration and maintenance.

Progent offers the expertise of BlackBerry-premier engineers who can help small businesses to design, manage, and troubleshoot BlackBerry-based environments economically and effectively, dispensing with the requirement for an in-house BlackBerry solutions specialist and lowering the expense and hassle of supporting wireless work groups. Progent's BlackBerry technology engineers have extensive backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISM and CISA-certified network security specialists. This breadth of knowledge, coupled with Progent's proven online service delivery model, gives small businesses an economical solution for integrating BlackBerry technology productively into their IT system.

Progent's engineers can assist your company with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 configuration and Exchange Server setup so that your database and email systems work optimally with BlackBerry BES Server. Progent can also show you how to migrate from previous versions of BlackBerry and Microsoft software, configure streamlined management utilities to help you monitor and support BlackBerry smartphones across your business, recommend security policies that are right for your business, develop custom wireless applications, and make sure that your IT network infrastructure is appropriately designed to accommodate your BlackBerry clients. Also, Progent's business continuity consultants can help ensure that your BlackBerry information is incorporated in your scheduled backup procedures in order that it can be restored quickly and thoroughly.

Integration Support for BlackBerry Enterprise Server
RIM's high-end platform for administering big collections of BlackBerry wireless handsets is the BlackBerry Enterprise Server (BES). This powerful software allows Exchange Server, Lotus, or Novell GroupWise clients to transmit and receive emails that are encrypted in wireless transit to ensure maximum security. BlackBerry Enterprise Server also streamlines a wide selection of vital management jobs ranging from BlackBerry configuration and upgrades to mobile security and fault tolerance.

BlackBerry BES Server Configuration Assistance

Progent's BlackBerry-certified engineers can show you how to utilize BlackBerry Enterprise Server to perform routine tasks such as:

  • Deploy and manage applications
  • Plan smartphone, application, and policy updates
  • Upgrade BlackBerry device software remotely
  • Control user configurations with BES Server's vast library of IT policies

Progent's BlackBerry-certified engineers can also assist your company to use BlackBerry Enterprise Server to implement important tasks not supported by the less advanced BlackBerry Enterprise Server Express. These procedures include:

  • Configure and support BES Server's high-availability architecture based on VMware
  • Install BlackBerry devices wirelessly
  • Set specialized management roles
  • Automatically track and report on the integrity of your BlackBerry system

Professional RIM BlackBerry Consulting and Technical Support Services Available Remotely from Progent
Progent's certified RIM BlackBerry engineers are available online to deliver prompt assistance to businesses in the Augusta-Richmond County region or anywhere in the state of Georgia. Progent's seasoned online consulting team has helped IT organizations solve network problems and cut support costs in every state in the country and built a substantial following of loyal clients. (Refer to Progent's customer testimonials.)

Progent can provide online assistance for a wide selection of issues associated with RIM BlackBerry software and devices including synchronization, configuration with Microsoft Exchange, setting up BlackBerry Enterprise Server, and improving wireless security. Major RIM BlackBerry certifications earned by Progent's consulting professionals include:

BlackBerry Certified Support Specialist
Blackberry ConsultingProgent's BlackBerry Certified Support Specialist can assist you to carry out common support operations including configuring BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, choosing account configurations, setting up messaging filters, modifying user profiles, update BlackBerry smartphones, sending service books, and installing BlackBerry Desktop Manager to work with your company messaging software. Progent's seasoned experts can in addition help you to troubleshoot a broad range of problems concerning synchronization, device recognition, email reconciliation, web access, wireless connectivity, Instant Messaging, desktop application installation, and Desktop Redirector.

As a top innovator in providing nationwide online help for small company IT networks, Progent offers fast and economical contact with a BlackBerry Certified Support Specialist. Progent's online consulting expertise keeps your BlackBerry support expenses at a minimum and, by solving problems promptly, optimizes the productivity of your BlackBerry users.

BlackBerry Certified Server Support Specialist
Blackberry HelpProgent's BlackBerry Certified Server Support Specialist has the knowledge required to configure and support the BlackBerry Enterprise Server in an Exchange Server environment. Progent's BlackBerry expert can show you how to utilize resources like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run critical procedures including troubleshooting enterprise activation problems, adding and deleting BlackBerry device clients, setting activation passwords, implementing wireless program installation and setup, implementing and debugging the BlackBerry Smart Card Reader, and setting up database backup and recovery processes.

Progent's BlackBerry-certified engineers can also show you how to use administration tools like the BlackBerry Administration Service for role-based administration, troubleshooting file attachment and data flow issues, and utilizing wireless LANs for enterprise activation. In addition, Progent can explain the role of IT policies in the BlackBerry Enterprise environment and assist your company to define and implement appropriate security options.

Progent's certified Exchange Server engineers can team with Progent's BlackBerry Certified Server Support Specialist to help your company to enhance your existing Exchange infrastructure for working smoothly with BlackBerry BES Server or move your BlackBerry system to the most recent version of Microsoft Exchange.

Call or Email Progent for Support from a RIM BlackBerry-Certified Professional
In order to get in touch with Progent about consulting support for BlackBerry mobile wireless integration, phone 1-800-993-9400 or visit Contact Progent.