Consulting and Technical Support for BlackBerry Technology
BlackBerry Support ServicesBlackBerry wireless PDAs were once among the most successful solutions for maintaining location-independent access to email, calendars, web-based programs, and other vital business data. Progent offers Augusta-Richmond County, Georgia businesses the expertise of BlackBerry-certified consultants who can assist businesses to maintain existing BlackBerry environments or transition smoothly to a modern smartphone platform.

As the complexity of small business networks has expanded, and as the demand for world-class protection, dependability, and disaster recovery has grown to be the standard for organizations of all sizes, successful integration and support of BlackBerry technology has grown more difficult. To address areas like data protection, disaster recovery, and synchronization of BlackBerry smartphones with diverse messaging servers and company databases, small organizations frequently turn to external consulting firms who offer expertise in RIM BlackBerry integration and maintenance.

Progent offers the services of BlackBerry-certified consultants who can assist small businesses to plan, manage, and repair BlackBerry-based environments affordably and efficiently, dispensing with the necessity for an in-house BlackBerry technology expert and reducing the cost and stress of maintaining mobile work groups. Progent's BlackBerry specialists have extensive experience working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISM and CISA-certified network security professionals. This breadth of experience, coupled with Progent's proven remote service delivery capabilities, gives small companies an affordable alternative for integrating BlackBerry products seamlessly into their business information system.

Progent's engineers can help your business with SQL Server 2016 integration and development support, Microsoft SQL 2014 configuration and Exchange Server 2016 setup so that your database and messaging infrastructure function optimally with BlackBerry BES Server. Progent can also help you to upgrade from older releases of BlackBerry and Microsoft software, configure easy-to-use management tools so you can monitor and control BlackBerry devices across your company, recommend security policies that make sense for your business, develop custom mobile applications, and make sure that your network architecture is properly configured to handle your BlackBerry clients. In addition, Progent's business continuity specialists can help make sure that your BlackBerry information is incorporated in your regular backup procedures so that it can be recovered quickly and thoroughly.

BlackBerry Enterprise Server Consulting Services
The BlackBerry Enterprise Server (BES) offers companies a centralized and secure source for incorporating BlackBerry smartphones into their messaging, collaboration, and software application environment. BlackBerry Enterprise Server allows mobile BlackBerry clients to connect to Microsoft Exchange, Lotus, or Novell GroupWise messaging and to synchronize BlackBerry smartphones with PC desktops to achieve up-to-date information for collaborative programs such a calendars, contact lists, tasks, IM, and specialized business software. Due to BlackBerry BES Server integration with Exchange, mobile workers carrying BlackBerry handsets have push-based connectivity with Exchange messages and to instant messaging-capable software through Microsoft Communications Server and Microsoft Lync Server integration.

BlackBerry Enterprise Server Consulting Support

Progent's BlackBerry-premier engineers can help you plan, deploy, and support BlackBerry Enterprise Server so you can improve the efficiency of BlackBerry clients, simplify the management of a BlackBerry environment, and reduce the expense of maintaining mobile workers.

Some Ways That Progent Can Help Your Business to Maintain and Troubleshoot Your BlackBerry Solution
Progent can deliver an experienced BlackBerry support who has earned certifications from Research in Motion in all key facets of BlackBerry integration. Progent's BlackBerry consulting services span areas from troubleshooting synchronization issues to architecting wireless productivity solutions based on BlackBerry Enterprise Server (BES). These BlackBerry credentials and their associated skill sets include:

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ExpertsProgent offers the services of a BlackBerry Certified Solution Designer to help you to design, install, validate, troubleshoot, and produce documentation for a mobile wireless environment built upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's advanced engineering support services for BlackBerry technology include business and technology requirements assessment, system design, roll-out planning and implementation, performance tuning, configuration of a fault-tolerant architecture, data backup and business recovery consulting, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your functional goals and to create a mobile wireless environment that fits within your IT budget and aligns with your business plans. Progent can explain the implications of your operational policies on the design of a BlackBerry Enterprise Solution, assess your current connectivity infrastructure's suitability to accommodate a BlackBerry Enterprise Server, assist your organization to decide which administration model and physical components meet your requirements, and analyze your messaging environment topology. Progent can also help you understand the performance impact that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on each other so you can make smart decisions concerning options for software editions, processors and storage, network topology, and application configuration.

To maximize system protection, Progent's BlackBerry-certified expert can help your company to choose and enable appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and CISM-certified security specialists to run network-wide security vulnerability and compliance validation and recommend enhancements to support your BlackBerry solution.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced knowledge for deploying, administering, monitoring, and troubleshooting one or multiple BlackBerry BES Servers in an email environment based on Microsoft Exchange. Progent's BlackBerry-certified engineer offers expertise in key areas related to BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, database structure, Outlook, firewalls, proxy servers, TCP/IP, and network policies and scheduling. Progent can show you how to install and delete BlackBerry device users on Microsoft Exchange Server and Active Directory, set up, track, and manage BlackBerry BES Server, manage BlackBerry handhelds and client accounts, back up and support storage groups, apply permissions, set up the Mobile Data System and IM, deploy push and pull access control lists, control Exchange Server data flow, generate, edit, and apply wireless LAN and VPN configuration sets, implement SNMP traps, and produce management reports to summarize SNMP results.

Progent's BlackBerry-certified expert can help you with your BlackBerry solution in a variety of settings that can include Microsoft Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to use tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.

Call or Email Progent for Help from a RIM BlackBerry-Qualified Professional
If you wish to contact Progent about technical help for BlackBerry wireless solutions, phone 1-800-993-9400 or visit Contact Progent.