Consulting Support for BlackBerry Solutions
BlackBerry mobile PDAs were at one time one of the most popular solutions for maintaining location-independent access to email, scheduling, web applications, and other vital business data. Progent can provide Augusta-Richmond County, Georgia businesses the expertise of BlackBerry-premier professionals who can assist companies to maintain existing BlackBerry environments or migrate efficiently to a more popular smartphone solution.
As the sophistication of small business IT technology has increased, and as the demand for world-class security, reliability, and recoverability has become the norm for companies of all sizes, effective deployment and maintenance of BlackBerry solutions has grown more difficult. To handle areas such as data protection, disaster recovery, and synchronization of BlackBerry smartphones with diverse email systems and company databases, small organizations frequently turn to outside consulting firms who offer expertise in RIM BlackBerry installation and troubleshooting.
Progent can provide the expertise of BlackBerry-premier engineers who can help small businesses to design, administer, and repair BlackBerry solutions affordably and effectively, dispensing with the necessity for an in-house BlackBerry technology expert and lowering the expense and hassle of supporting mobile workers. Progent's BlackBerry engineers have extensive backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified network security professionals. This range of knowledge, coupled with Progent's efficient online support capabilities, provides small businesses an affordable solution for incorporating RIM BlackBerry products productively into their IT network.
Progent's experts can assist your company with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 deployment and Exchange Server 2016 setup so that your data and email systems function optimally with BlackBerry Enterprise Server. Progent can also help you to upgrade from older versions of BlackBerry and Microsoft software, set up streamlined management utilities so you can track and support BlackBerry devices throughout your company, define security policies that make sense for your business, develop custom wireless applications, and make sure that your network infrastructure is appropriately designed to handle your BlackBerry users. Also, Progent's business continuity specialists can help make sure that your BlackBerry information is incorporated in your regular backup procedures so that it can be recovered quickly and thoroughly.
Eastern Georgia Contact Information:
Progent offers consulting services and onsite technical support throughout the Eastern Georgia and South Carolina.
Progent locations in Eastern Georgia
Consulting and Technical Services for BlackBerry Enterprise Server (BES)
BlackBerry Enterprise Server streamlines management and maintenance of BlackBerry wireless handsets, offering a centralized platform for controlling critical jobs such as smartphone installation, updates, and deactivation while also offering a solid infrastructure for security and high availability. BlackBerry Enterprise Server (BES) delivers transparent communication between Exchange, Groupwise, or IBM Lotus Domino email platforms and BlackBerry users and supports wireless synchronization.
BlackBerry BES Server includes a variety of data protection options beginning with automatic encryption of messages transmitted between a BlackBerry device and BlackBerry BES Server based on AES or Triple Data Encryption Standard (Triple DES). BES Server also allows excellent versatility in selecting levels of security to meet the specific requirements of your mobile network. Progent's BlackBerry authorized engineers can assist you to select powerful security features and enable them wirelessly. Samples of these over-the-air configurable security features include:
- Lock down a BlackBerry device
- Wipe data from a lost smartphone
- Disable Bluetooth functionality
- Activate internal protection against malicious attacks
BES Server also offers versatility in selecting how to keep mobile users from installing or executing unsafe or unauthorized software. Progent can help you to select protective processes such as:
- List precisely which programs are permitted on the device
- Block external applications from using persistent storage on the device
- Select what functions external applications can use on the BlackBerry device
- Restrict the kinds of access external applications running on the BlackBerry device can establish
- Block all third-party applications from being loaded or executed on the BlackBerry smartphone
How Progent Can Assist Your Business to Manage and Troubleshoot Your BlackBerry Solution
Progent can deliver a seasoned engineer who has been awarded accreditations from Research in Motion in all major aspects of BlackBerry technology. Progent's BlackBerry support services range from troubleshooting synchronization issues to designing wireless workforce solutions based on BlackBerry Enterprise Server (BES). These RIM BlackBerry credentials and their associated skill sets include:
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level skills for installing, administering, monitoring, and maintaining one or multiple BlackBerry BES Servers in a messaging environment powered by Exchange. Progent's BlackBerry-certified consultant has expertise in important technologies related to BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email architecture, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies. Progent can help you to add and delete BlackBerry smartphone clients on Microsoft Exchange Server and Windows Active Directory, configure, track, and manage BlackBerry Enterprise Server, administer BlackBerry handhelds and client accounts, back up and maintain storage groups, configure permissions, set up the MDS and IM, deploy access control lists, control Microsoft Exchange Server data flow, generate, update, and assign wireless LAN and Virtual Private Network configuration sets, set up SNMP traps for alerts, and generate management reports to summarize SNMP data.
Progent's BlackBerry engineer can support your BlackBerry solution in a variety of environments such as Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to utilize tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to help you to design, deploy, validate, troubleshoot, and produce documentation for a wireless environment based on the integration of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's world-class consulting support services for BlackBerry include business and network needs analysis, system architecture, deployment strategy and execution, performance tuning, configuration of a fault-tolerant architecture, data backup and disaster recovery planning, and security infrastructure engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your technical goals and to design a mobile wireless solution that fits within your information technology budget and supports your business strategy. Progent can clarify the impact of your operational policies on the configuration of a BlackBerry Enterprise Solution, assess your existing network infrastructure's ability to accommodate a BlackBerry Enterprise Server, help your organization to determine which management model and physical components meet your needs, and evaluate your email and messaging environment configuration. Progent can also explain the performance impact that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on each other so you can make informed choices about alternatives for software versions, processors and storage, network design, and application configuration.
To maximize system security, Progent's BlackBerry-certified consultant can help you to select and enable appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and CISM-premier security specialists to perform network-wide security assessment and compliance testing and recommend enhancements to support your BlackBerry solution.
Contact Progent for Assistance from a BlackBerry-Certified Expert
If you wish to contact Progent about professional help for BlackBerry mobile wireless technology, call 1-800-993-9400 or go to Contact Progent.