Consulting Support for BlackBerry Solutions
BlackBerry mobile smartphones were once among the most popular solutions for achieving anytime-anywhere access to email, scheduling, web-based programs, and other vital business data. Progent offers Augusta-Richmond County, Georgia companies the expertise of BlackBerry-certified professionals who can help companies to maintain existing BlackBerry deployments or migrate efficiently to a modern smartphone solution.
As the sophistication of small business IT technology has expanded, and as the demand for enterprise-class security, reliability, and disaster recovery has grown to be the norm for businesses of any size, successful deployment and support of RIM BlackBerry solutions has become increasingly challenging. To address issues such as security, disaster recovery, and synchronization of BlackBerry handhelds with a variety of email systems and corporate databases, small organizations frequently turn to outside consulting firms who offer expertise in RIM BlackBerry integration and maintenance.
Progent can provide the expertise of BlackBerry-premier consultants who can help small organizations to design, administer, and repair BlackBerry-based solutions economically and effectively, dispensing with the requirement for an internal BlackBerry solutions specialist and reducing the cost and stress of supporting mobile workers. Progent's BlackBerry specialists have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security specialists. This range of knowledge, coupled with Progent's proven online service delivery model, provides small companies a budget-friendly alternative for integrating BlackBerry products productively into their IT system.
Progent's engineers can assist your business with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 configuration and Exchange setup so that your data and messaging systems function efficiently with BlackBerry Enterprise Server. Progent can also assist you to upgrade from older editions of BlackBerry and Microsoft technology, configure streamlined management utilities to enable you to track and support BlackBerry smartphones across your company, define security policies that make sense for your company, customize mobile applications, and make sure that your IT network infrastructure is properly designed to handle your BlackBerry clients. In addition, Progent's business continuity consultants can help ensure that your BlackBerry information is incorporated in your regular backup processes in order that it can be recovered rapidly and thoroughly.
Eastern Georgia Contact Information:
Progent offers consulting services and onsite technical support throughout the Eastern Georgia and South Carolina.
Progent locations in Eastern Georgia
Consulting Services for BlackBerry Enterprise Server (BES)
RIM's high-end platform for administering big collections of BlackBerry wireless handsets is the BlackBerry Enterprise Server (BES). This powerful tool enables Microsoft Exchange, Domino, or Novell GroupWise users to send and receive messages that are encrypted in transit to ensure optimum data protection. BlackBerry Enterprise Server also streamlines a wide variety of crucial administrative tasks that span from BlackBerry setup and upgrades to mobile security and fault tolerance.
Progent's BlackBerry-certified consultants can assist you to utilize BlackBerry Enterprise Server to do routine jobs like:
- Deploy and manage applications
- Schedule smartphone, program, and policy updates
- Upgrade BlackBerry device software remotely
- Manage user configurations with BES Server's extensive library of IT policies
Progent's BlackBerry-premier engineers can also assist you to utilize BlackBerry Enterprise Server to implement important procedures not available with the less advanced BES Server Express. These tasks include:
- Set up and support BlackBerry's fault-tolerant architecture based on virtualization
- Install BlackBerry smartphones wirelessly
- Set specialized management roles
- Automatically track and analyze the overall health of your system
Expert RIM BlackBerry Consulting and Technical Services Offered Remotely from Progent
Progent's certified RIM BlackBerry support specialists are accessible remotely to deliver prompt assistance to companies in the Augusta-Richmond County area or anywhere in the state of Georgia. Progent's experienced remote consulting team has helped IT organizations solve network issues and cut IT service costs in every state in the country and built a substantial base of loyal customers. (Refer to Progent's client testimonials.)
Progent offers remote assistance for a broad selection of technologies related to RIM BlackBerry software and devices including wireless synchronization, integration with Exchange, setting up BlackBerry BES Server, and improving wireless security. Major RIM BlackBerry credentials earned by Progent's support experts include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist your business to perform basic support functions such as configuring BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, choosing account settings, setting up e-mail filters, modifying user profiles, update BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to work with your company messaging solution. Progent's certified experts can also help you to troubleshoot a wide array of problems associated with synchronization, handset detection, messaging reconciliation, web browsing, mobile connections, IM, workstation software configuration, and BlackBerry Desktop Redirector.
As a top innovator in delivering nationwide remote help for small business IT networks, Progent offers fast and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote support skills keeps your mobile support costs low and, by dealing with issues quickly, maximizes the productivity of your BlackBerry clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the skills required to configure and troubleshoot the BlackBerry BES Server in an Exchange environment. Progent's BlackBerry specialist can show you how to use tools such as BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BESMon to run critical procedures such as troubleshooting enterprise activation problems, adding and removing BlackBerry device clients, setting activation passwords, implementing wireless program loading and setup, implementing and troubleshooting the BlackBerry Smart Card Reader, and configuring backup and restore mechanisms.
Progent's BlackBerry-certified consultants can also assist you to operate management software like the BlackBerry Administration Service for role-based management, troubleshooting file attachment and data flow problems, and using wireless LANs for enterprise activation. Also, Progent can explain the function of IT policies in the BlackBerry Enterprise environment and help your company to select and install appropriate security configurations.
Progent's Microsoft-certified Exchange Server engineers can team with Progent's BlackBerry Certified Server Support Specialist to assist you to enhance your existing Microsoft Exchange infrastructure for working in conjunction with BlackBerry BES Server or migrate your BlackBerry solution to the most recent version of Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level knowledge for deploying, administering, monitoring, and troubleshooting one or multiple BlackBerry BES Servers in a messaging environment powered by Microsoft Exchange. Progent's BlackBerry-certified consultant offers expertise in key technologies associated with BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, database structure, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies and scheduling. Progent can show you how to add and remove BlackBerry smartphone clients on Exchange and Windows Active Directory, configure, monitor, and administer BlackBerry Enterprise Server, manage BlackBerry devices and client accounts, archive and maintain storage groups, apply permissions, set up the Mobile Data System (MDS) and IM, install push and pull access control lists, control Microsoft Exchange Server data flow, create, edit, and apply wireless LAN and Virtual Private Network configurations, set up SNMP traps, and generate management reports based on SNMP data.
Progent's BlackBerry consultant can help you with your BlackBerry solution in a number of settings such as Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to utilize tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.
BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to help you to design, install, test, repair, and document a mobile wireless solution built upon the combination of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's advanced engineering services for BlackBerry include business and technology needs analysis, system design, roll-out planning and implementation, performance tuning, configuration of a high-availability environment, data backup and disaster recovery consulting, and security engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your operational objectives and to design a wireless system that meets your information technology budget and supports your business strategy. Progent can clarify the impact of your organizational processes on the configuration of a BlackBerry Enterprise Solution, assess your current network architecture's ability to support a BlackBerry Enterprise Server, help your organization to determine which administration model and equipment meet your requirements, and analyze your messaging system topology. Progent can also explain the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can arrive at informed choices about options for software editions, processors and mass storage, network design, and application set up.
To maximize network security, Progent's BlackBerry consultant can assist your company to choose and enable appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and GIAC-certified security engineers to perform network-wide security vulnerability and compliance validation and suggest enhancements to account for your BlackBerry solution.
Call or Email Progent to Get Support from a BlackBerry-Qualified Specialist
In order to ask Progent about professional expertise for BlackBerry mobile wireless technology, call 1-800-993-9400 or refer to Contact Progent.