Consulting Support Services for BlackBerry Technology
RIM BlackBerry SupportBlackBerry wireless PDAs were at one time among the most popular solutions for achieving location-independent access to messaging, calendars, web-based applications, and other critical business data. Progent offers Augusta-Richmond County, Georgia companies the expertise of BlackBerry-certified experts who can assist companies to maintain their BlackBerry deployments or migrate smoothly to a current mobile platform.

As the sophistication of small business IT technology has expanded, and as the need for world-class security, reliability, and recoverability has become the norm for companies of all sizes, effective integration and maintenance of RIM BlackBerry solutions has become more difficult. To handle issues such as security, disaster recovery, and synchronization of BlackBerry PDAs with diverse email servers and corporate databases, small businesses frequently turn to external support professionals who offer expertise in BlackBerry integration and troubleshooting.

Progent can provide the expertise of BlackBerry-premier consultants who can help small organizations to plan, manage, and troubleshoot BlackBerry environments affordably and effectively, eliminating the necessity for an in-house BlackBerry solutions expert and lowering the cost and stress of maintaining mobile work groups. Progent's BlackBerry technology specialists have extensive backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISM and CISA-certified security specialists. This breadth of experience, coupled with Progent's proven online service delivery capabilities, gives small companies a budget-friendly solution for incorporating BlackBerry products seamlessly into their information system.

Progent's engineers can help you with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 configuration and Microsoft Exchange Server setup so that your database and messaging infrastructure work optimally with BlackBerry Enterprise Server. Progent can also assist you to migrate from previous releases of BlackBerry and Microsoft software, set up streamlined management utilities to help you track and control BlackBerry smartphones throughout your company, define security policies that make sense for your business, develop custom wireless software, and ensure that your IT network infrastructure is appropriately configured to accommodate your BlackBerry users. Also, Progent's disaster recovery consultants can help ensure that your BlackBerry data is incorporated in your scheduled backup procedures so that it can be restored quickly and safely.

Eastern Georgia Contact Information:
Progent offers consulting services and onsite technical support throughout the Eastern Georgia and South Carolina.

Onsite IT Consulting
Progent locations in Eastern Georgia

City Address Phone Link
Augusta-Richmond County 901 Greene St
Augusta, GA 30901
United States
(706) 760-7377 Augusta-Richmond County Network Support Services
Savannah 2 East Bryan Street, 4th Floor
Savannah, GA 31401
United States
(912) 446-1200 Savannah Network Support Services


BlackBerry Enterprise Server (BES) Technical Support
The BlackBerry BES Server offers companies a single and secure source for incorporating BlackBerry smartphones into their email, collaboration, and application infrastructure. BlackBerry Enterprise Server (BES) enables wireless BlackBerry clients to connect to Microsoft Exchange, Lotus, or Novell GroupWise email and to synchronize BlackBerry smartphones with workstations to achieve up-to-date information for applications such a schedules, contact lists, to-do lists, instant messaging, and custom business software. Thanks to BlackBerry BES Server integration with Exchange Server, users with BlackBerry handsets have push-based access to Exchange messages and to instant messaging-enabled software via Microsoft Office Communications Server and Lync Server 2010 support.

BlackBerry Enterprise Server Consulting Support

Progent's BlackBerry-premier consultants can help you design, configure, and troubleshoot BlackBerry Enterprise Server (BES) so that you optimize the productivity of BlackBerry users, simplify the administration of a BlackBerry solution, and lower the expense of maintaining mobile workers.

How Progent Can Help You to Manage and Support Your BlackBerry Solution
Progent can deliver an experienced engineer who has been awarded accreditations from Research in Motion in all major facets of BlackBerry technology. Progent's BlackBerry support skills range from resolving synchronization issues to designing mobile workforce solutions built around BlackBerry Enterprise Server. These BlackBerry credentials and their respective practice areas include:

BlackBerry Certified Support Specialist
RIM BlackBerry HelpA Progent BlackBerry Certified Support Specialist can help your company to carry out common support operations such as configuring BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, establishing account configurations, launching messaging filters and auto-signature, changing user profiles, upgrading BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to operate with your corporate messaging software. Progent's certified experts can also assist your business to resolve a broad array of issues concerning synchronization, handset detection, email consistency, web browsing, wireless connections, Instant Messaging, desktop application installation, and Desktop Redirector.

As a top innovator in delivering nationwide remote consulting services for small business networks, Progent offers responsive and economical contact with a BlackBerry Certified Support Specialist. Progent's remote consulting skills keeps your mobile support expenses at a minimum and, by handling issues quickly, maximizes the productivity of your BlackBerry smartphone clients.

BlackBerry Certified Server Support Specialist
Blackberry SupportProgent's BlackBerry Certified Server Support Specialist has the skills needed to install and troubleshoot the BlackBerry BES Server in an Exchange environment. Progent's BlackBerry-certified expert can help you to utilize resources such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run important procedures including resolving enterprise activation problems, registering and removing BlackBerry device users, setting activation passwords, configuring wireless program installation and setup, implementing and debugging the BlackBerry Smart Card Reader, and configuring backup and restore processes.

Progent's BlackBerry engineers can also help you to use administration software like the BlackBerry Administration Service for role-based administration, resolving attachment and data flow problems, and utilizing WiFi for enterprise activation. In addition, Progent can explain the role of operational policies in the BlackBerry BES environment and assist your company to select and implement sensible security options.

Progent's certified Microsoft Exchange Server engineers can team with Progent's BlackBerry Certified Server Support Specialist to assist you to enhance your existing Exchange infrastructure for operating smoothly with BlackBerry Enterprise Server or migrate your BlackBerry solution to the latest edition of Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level skills for installing, administering, monitoring, and maintaining one or several BlackBerry BES Servers in an email system based on Microsoft Exchange Server. Progent's BlackBerry engineer offers expertise in important technologies related to BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, email and database structure, Outlook, firewalls, proxy servers, DMZ, and network policies. Progent can assist you to install and remove BlackBerry smartphone clients on Exchange Server and Active Directory, set up, track, and administer BlackBerry Enterprise Server, administer BlackBerry handhelds and client accounts, archive and manage storage groups, apply permissions, set up the Mobile Data System (MDS) and IM, implement access control lists, manage Exchange data flow, create, update, and apply WLAN and VPN configuration sets, set up SNMP traps for alerts, and produce management reports based on SNMP results.

Progent's BlackBerry-certified engineer can support your BlackBerry technology in a number of environments such as Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to utilize tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

Contact Progent for Assistance from a BlackBerry-Qualified Specialist
In order to ask Progent about professional support for BlackBerry mobile wireless integration, phone 1-800-993-9400 or visit Contact Progent.



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    Progent's Microsoft-certified consultants offer businesses of any size consulting, technical support, and development expertise for Microsoft SharePoint and SharePoint Online. Microsoft SharePoint is an enterprise collaboration platform that uses web technology for intelligently coordinating people, teams and information. SharePoint Server offers a common spot for your employees or customers to connect to, organize, distribute and interact with relevant information, files, and applications and to communicate with one another. Microsoft SharePoint enables quicker and better decisions, more efficient access across groups and more streamlined business practices. Windows SharePoint Services connect employees, clients, teams and projects with the data they've developed in a way that makes data easy to find, retrieve and re-use. Progent's certified SharePoint consultants can help you to maintain your current SharePoint environment or migrate to the latest version of SharePoint Server or to SharePoint Online.

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    Progent's Microsoft engineers can provide affordable online support and programming services to assist you to design, deploy, manage, and troubleshoot Microsoft SharePoint 2010 environments that can include web pages that can function as portals, extranets, document management applications, blogs, data warehouses, business analytics, enterprise-wide search engines, Visio-driven workflows, and other utilities to support and improve collaboration. Progent can help you combine SharePoint 2010 with MS SQL Server and with other databases and with Microsoft's popular office productivity programs like Office Excel, Word, PowerPoint, and Project. Progent can assist your business to migrate from earlier releases of SharePoint or adapt a mix of web applications into a unified and easy-to-manage SharePoint 2010 environment.

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    The knowledge and experience of Progent's certified Windows Server consulting team, with an average of over 10 years of support in Microsoft integration, ensures you success in selecting the version and set up of Windows 2003 Server that aligns most closely with your business strategy. Progent can also assist you with designing, installing, administering and troubleshooting sophisticated information technology applications powered by Windows Server, and can streamline your upgrade from Windows 2000 Server or Windows NT.

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    Progent's Cisco-authorized network experts can help you build an economical, fault tolerant Internet configuration architecture that can deliver 24x7 Internet access via a broad range of high availability Internet network technologies including fault tolerant BGP, transparent fail-over, and redundant Internet Service Providers. Progent can provide CCIE professionals to show you how to utilize the most current technology for high availability Internet connectivity to build a cost-effective, fully redundant Internet interface with automatic failover and other capabilities to deliver non-stop Internet access.

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    Progent offers nationwide online help and troubleshooting services for businesses who run Apple macOS and OS X environments or whose information systems include a combination of Apple Mac and Microsoft products. Progent's experts can provide Apple macOS and OS X users a range of IT services including desktop assistance, upgrading to the current version of macOS from other earlier editions of Apple macOS or OS X, plus help with Mac applications. Progent can also assist your business with Apple iPhone and iPad synchronization and troubleshooting, or moving to iCloud services. Online IT help provides maximum return for your IT dollar by preserving client efficiency and shortening the time charged for computer analysis and repair. Advanced remote support tools and skilled service specialists and engineers allow Progent to solve the majority of network problems without squandering time and money by traveling to your location. In most of cases your IT problems can be remediated over the phone or via a mix of phone help and online access. Progent can offer the services of Cisco certified CCIE network engineers and CISM and CISSP certified security specialists to assist with the toughest system problems.

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    Progent can supply small companies with an information management expert who can act as a part-time Chief Information Officer. This part-time Chief Information Officer can provide long-term direction to help you deploy sensible IT products to improve business operations so they match more closely with your business goals. Your business can create and install a well thought out IT strategy without absorbing the cost of a full-time Chief Information Officer.

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    Microsoft Forefront Threat Management Gateway is based on the powerful security capabilities of Microsoft Internet Security and Acceleration Server 2006 and offers a easily managed web gateway that delivers a one-server platform for an array of security features such as an application layer and network layer firewall, URL monitoring and filtering, antimalware, intrusion protection, reputation services, Virtual Private Network control, plus HTTP/HTTPS inspection. Forefront Threat Management Gateway provides comprehensive web security reporting features, allows custom reporting generated by SQL Server, works with Active Directory to simplify authentication, and can be operated as a virtual server to cut expenses and enhance availability. Progent's Microsoft-certified engineers can assist you to design and carry out test and production deployments; integrate Microsoft Forefront Threat Management Gateway with Windows 2008 R2, AD, Microsoft SQL Server, Exchange Server, and SharePoint; install Microsoft Forefront Threat Management Gateway to operate on a virtual server with Windows Hyper-V; and deliver continuing support and troubleshooting. Progent can also help you to migrate smoothly to Microsoft Forefront TMG 2010 from Microsoft ISA Server 2006 or 2004.

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