Consulting Support for BlackBerry Solutions
RIM BlackBerry Consulting ServicesBlackBerry wireless smartphones were once among the most successful solutions for maintaining location-independent connectivity to messaging, scheduling, web programs, and other critical business information. Progent offers Augusta-Richmond County, Georgia businesses support from BlackBerry-premier professionals who can help organizations to manage existing BlackBerry deployments or migrate efficiently to a modern mobile platform.

As the sophistication of small business networks has expanded, and as the need for world-class security, dependability, and recoverability has grown to be the norm for businesses regardless of size, successful integration and maintenance of RIM BlackBerry solutions has grown increasingly difficult. To deal with issues like security, disaster recovery, and synchronization of BlackBerry smartphones with diverse email servers and corporate databases, small businesses often resort to external support professionals who offer expertise in BlackBerry installation and troubleshooting.

Progent can provide the services of BlackBerry-certified engineers who can help small organizations to design, administer, and troubleshoot BlackBerry-based environments economically and efficiently, eliminating the necessity for an internal BlackBerry solutions expert and reducing the cost and hassle of supporting mobile work groups. Progent's BlackBerry engineers have extensive experience working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and CISM-certified security specialists. This breadth of knowledge, combined with Progent's proven online service delivery capabilities, provides small businesses an economical solution for incorporating RIM BlackBerry products seamlessly into their IT network.

Progent's engineers can help your company with SQL Server 2016 integration and development support, Microsoft SQL 2014 configuration and Microsoft Exchange Server setup so that your data and messaging infrastructure operate efficiently with BlackBerry Enterprise Server. Progent can also help you to upgrade from older versions of BlackBerry and Microsoft technology, configure streamlined management utilities to help you monitor and support BlackBerry devices throughout your company, recommend security policies that make sense for your business, customize mobile applications, and make sure that your IT network architecture is properly designed to handle your BlackBerry users. In addition, Progent's business continuity consultants can help ensure that your BlackBerry information is included in your regular backup procedures so that it can be recovered rapidly and thoroughly.

Eastern Georgia Contact Information:
Progent offers consulting services and onsite technical support throughout the Eastern Georgia and South Carolina.

Onsite IT Consulting
Progent locations in Eastern Georgia

City Address Phone Link
Augusta-Richmond County 901 Greene St
Augusta, GA 30901
(706) 760-7377 Augusta-Richmond County Network Support Services
Savannah 2 East Bryan Street, 4th Floor
Savannah, GA 31401
(912) 446-1200 Savannah Network Support Services


Consulting Expertise for BlackBerry Enterprise Server (BES)
RIM's advanced platform for administering large collections of BlackBerry smartphones is the BlackBerry Enterprise Server. This powerful tool enables Microsoft Exchange Server, Domino, or Novell GroupWise clients to transmit and receive emails that stay encrypted in transit to ensure optimum data protection. BlackBerry BES Server also streamlines a wide selection of key administrative tasks ranging from smartphone configuration and upgrades to mobile security and high availability.

RIM BlackBerry BES Server Troubleshooting Help

Progent's BlackBerry-premier consultants can assist you to utilize RIM BlackBerry BES Server to perform basic jobs such as:

  • Deploy and manage applications
  • Plan smartphone, application, and IT policy updates
  • Update BlackBerry device software wirelessly
  • Manage user settings with BlackBerry's extensive selection of policies

Progent's BlackBerry-premier consultants can also help you to use BlackBerry Enterprise Server to implement key procedures not supported by the entry-level BES Server Express. These tasks include:

  • Install and manage BlackBerry's fault-tolerant architecture based on virtual servers
  • Install BlackBerry devices remotely
  • Establish specialized administration roles
  • Automatically track and report on the overall health of your BlackBerry system

Progent's Online BlackBerry-premier Support is Quick and Affordable
For companies in Augusta-Richmond County, Georgia who require fast and economical access to an authorized RIM BlackBerry consultant, Progent offers efficient remote assistance from a veteran support team who have provided network solutions to companies in each state in the U.S. (Refer to Progent's client testimonials.)

Remote consulting services eliminates travel expense and enables specialists to resolve technical issues quickly, so you reduce lost productivity. Progent's BlackBerry consultants have earned certifications in all BlackBerry technologies and can provide professional help in areas including fixing synchronization problems, deploying BlackBerry BES Server, and creating a secure, fault-tolerant system infrastructure for RIM BlackBerry users. Credentials held and skill sets mastered by Progent's BlackBerry professionals include:

BlackBerry Certified Support Specialist
Blackberry ExpertsProgent's BlackBerry Certified Support Specialist can assist you to carry out basic support functions such as configuring BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, choosing account settings, setting up messaging filters, modifying user accounts, upgrading BlackBerry smartphones, sending service books, and installing BlackBerry Desktop Manager to run with your company messaging software. Progent's certified experts can in addition assist you to troubleshoot a broad range of problems concerning synchronization, handset detection, email consistency, web access, mobile connections, IM, desktop application installation, and Desktop Redirector.

As a leader in delivering countrywide remote help for small office networks, Progent offers fast and economical contact with a BlackBerry Certified Support Specialist. Progent's online technical support skills keeps your BlackBerry support expenses at a minimum and, by handling issues promptly, improves the efficiency of your BlackBerry clients.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer HelpProgent can provide the services of a BlackBerry Certified Solution Designer to help you to plan, deploy, test, repair, and produce documentation for a wireless solution based on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's world-class engineering support services for BlackBerry include business and technology requirements assessment, system architecture, deployment planning and execution, performance optimization, design of a fault-tolerant architecture, information backup and disaster recovery planning, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your operational objectives and to design a mobile wireless solution that meets your information technology budget and supports your business plans. Progent can explain the impact of your organizational policies on the design of a BlackBerry Enterprise Solution, assess your current network infrastructure's ability to accommodate a BlackBerry Enterprise Server, help your organization to decide which management approach and hardware products meet your requirements, and analyze your email and messaging environment topology. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can make smart decisions about alternatives for software editions, server hardware and mass storage, network architecture, and application configuration.

To maximize system security, Progent's BlackBerry consultant can help you to choose and configure appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and CISM-premier security engineers to run company-wide security vulnerability and compliance validation and suggest improvements to support your BlackBerry environment.

Call or Email Progent to Get Help from a RIM BlackBerry-Qualified Consultant
To ask Progent about consulting help for BlackBerry wireless solutions, phone 1-800-993-9400 or visit Contact Progent.



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    Progent's ProSight Email Guard solution uses the technology of leading data security companies to provide web-based control and comprehensive security for all your inbound and outbound email. The powerful architecture of Progent's ProSight Email Guard combines a Cloud Protection Layer with an on-premises gateway appliance to offer advanced protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne threats. Email Guard's Cloud Protection Layer acts as a first line of defense and keeps most unwanted email from making it to your security perimeter. This decreases your vulnerability to external attacks and saves network bandwidth and storage space. Email Guard's onsite security gateway device adds a further layer of inspection for inbound email. For outbound email, the local security gateway provides anti-virus and anti-spam filtering, DLP, and encryption. The on-premises gateway can also assist Exchange Server to monitor and safeguard internal email traffic that originates and ends inside your security perimeter.

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    Colocation sites make it possible for companies to share enterprise-class facilities for housing network hardware that supports vital applications. Progent's Microsoft and Cisco premier IT experts can assist your business with all aspects of your colocation strategy such as selecting and migrating to a colocation facility, creating system topology, specifying required equipment, on-site and remote troubleshooting, setting up offsite network administration, and education your support staff.

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    Microsoft SQL Server 2000 is a complete, Web-enabled database and data analysis package that enables the rapid creation of cutting-edge high-end programs that can provide your business a significant competitive advantage. Microsoft SQL Server 2000 provides core support for XML and the capability to communicate across the Internet and outside the firewall. The expertise of Progent's certified SQL Server 2000 consultants, averaging more than over 10 years of work helping with Microsoft technology, ensures you success in planning, deploying and supporting Microsoft SQL Server applications that are seamlessly connected with other applications powered Microsoft's .NET environment.

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    Progent's ProSight Email Guard uses the services and infrastructure of top data security companies to provide web-based management and world-class protection for all your inbound and outbound email. The powerful structure of ProSight Email Guard managed service integrates cloud-based filtering with an on-premises security gateway device to offer advanced protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based threats. Email Guard's cloud filter serves as a first line of defense and keeps the vast majority of unwanted email from making it to your network firewall. This reduces your vulnerability to inbound threats and saves network bandwidth and storage. Email Guard's onsite gateway device adds a further layer of analysis for inbound email. For outgoing email, the on-premises gateway provides AV and anti-spam filtering, protection against data leaks, and encryption. The local gateway can also help Microsoft Exchange Server to monitor and safeguard internal email traffic that stays within your corporate firewall.

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    Progent's certified Office Excel and Office 365 Excel application consultants offer a broad variety of remote support services to assist your organization to plan, develop, test, deploy, manage, and troubleshoot applications based on any release of Microsoft Excel, including Office Excel desktop and Office 365 Excel. Progent can assist your business to upgrade your existing Excel applications to the newest versions of Excel, support Excel on iOS-powered iPhones and iPads and Google Android phones and tablets, and identify and fix compatibility issues between various versions of Office Excel. Progent can provide on-demand support to clients looking for a quick fix to a stubborn problem associated with Office Excel and Progent can also provide comprehensive project management support for upgrading or creating mission-critical application software built on Office Excel. Progent's affordable online training classes for Excel can be customized to address the special requirements of individual users or teams.

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    Progentís Microsoft certified consultants offer a variety of consulting services for Microsoft Dynamics GP. Microsoft Dynamics GP is a Microsoft accounting platform and business management solution built, like all Microsoft accounting tools, on the expandable and popular foundation of Microsoft Windows technology. Microsoft Dynamics GP 2010, the most recent edition of Microsoft financial software in the Dynamics GP line, provides a cost-effective solution for managing and combining accounting, e-commerce, supply chain, manufacturing, project accounting, field service, CRM, and HR. Dynamics GP/Great Plains is simple to deploy and integrate, and with its segmented approach you are able to purchase only the functions you currently need, with the ability to add users and enlarge capabilities in the future. Progentís Dynamics GP/Great Plains Software support engineers can help you install, configure and manage Dynamics GP/Great Plains 2010 as well as older editions of Dynamics GP.

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    Progent provides nationwide online technical support and consulting services for businesses who operate Apple Mac OS X networks or whose IT systems include a combination of macOS and Mac OS X with Microsoft technology. Progent's engineers offer Mac users a variety of services such as desktop support, upgrading to the current edition of Mac OS X from legacy editions of macOS and Mac OS X, plus help with macOS and Mac OS X applications. Progent's specialists in Apple technology can also help you with iPhone and Apple iPad support, or moving to Apple's iCloud services. Online network consulting provides optimum leverage for your IT dollar by preserving client efficiency and shortening the hours billed for network analysis and repair. Advanced online support tools and skilled service specialists and consultants allow Progent to handle the majority of IT problems without wasting time and expense by going to your site. In the vast majority of situations your IT issues can be remediated over the phone or through a combination of telephone support and online network analysis. Progent can put you in touch with Cisco certified CCIE network engineers and CISA certified security specialists to assist you with the toughest network issues.

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    Progent's pricing model is to bill for remote service and in-person help by the minute. As a result, you are billed exclusively for received services. Progent does not demand a higher rate for off-hours or urgent support, and within California or in areas where Progent offers on-site service, Progent does not charge for travel time except for urgent support where on-site time is less than 4 hours. In addition, Progent applies no minimum fee and requires no retainer for support services provided during normal working hours. Many support firms demand large minimum fees or charge for each quarter hour or longer. Progent's one-minute granularity avoids big bills for quick fixes so you will not be tempted to allow minor problems to stay unaddressed.

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    Progent offers one-on-one training designed for individuals who wish to broaden their understanding of the macOS and OS X operating system, Mac hardware, or Mac office productivity applications including Word, Excel, and Outlook for Mac. Progent also offers specialized group or one-on-one webinar classes for macOS and Mac OS X application software.

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    Progent's Cisco-certified Wi-Fi networking consultants offer online and onsite consulting and troubleshooting services to help you to plan, configure, administer, tune, and repair Wi-Fi networks that utilize Cisco's Meraki access points. Progent can also assist you to design and deploy hybrid networks that integrate on-premises and cloud-based resources and that provide easy access, enhanced security, unified management, and dependable performance for all your mobile and desktop devices.

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    Progent's ProSight Virtual Hosting and Management outsourcing offers comprehensive hosting of a small organization's production servers in an environment that gives the highest degree of dependability and expandability and is also simple to migrate to any data center. ProSight Virtual Hosting options are built upon proven virtualization techniques that enable small and midsize companies with multi- platform environments to save significantly on the costs of capital equipment, system support, and IT administration while benefiting from enterprise-class fault tolerance and an unprecedented level of vendor flexibility.

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    ProSight Data Protection Services from Progent offer small and mid-sized organizations an affordable end-to-end solution for reliable backup/disaster recovery (BDR). Available at a low monthly price, ProSight DPS automates and monitors your backup activities and allows rapid restoration of vital files, applications and VMs that have become lost or corrupted due to component breakdowns, software glitches, natural disasters, human mistakes, or malicious attacks such as ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, applications, system images, plus Hyper-V and VMware images/. Critical data can be backed up on the cloud, to an on-promises device, or mirrored to both. Progent's disaster recovery consultants can provide world-class support to configure ProSight Data Protection Services to to comply with regulatory standards like HIPPA, FINRA, and PCI and, whenever needed, can help you to recover your business-critical information.

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    Progent's ProSight Ransomware Preparedness Report is a low-cost service centered on a brief phone discussion with a Progent backup/recovery consultant. The interview is intended to assess your company's preparedness to defend against ransomware or recover quickly from a ransomware attack. Progent will work with you personally to collect information concerning your existing antivirus tools and backup system, and Progent will then produce a written Basic Security and Best Practices Report document describing how you can follow best practices to deploy a cost-effective AV and backup environment that minimizes your vulnerability to ransomware and aligns with your business requirements.

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    Microsoft System Center 2016 Data Protection Manager offers near-continuous backup and simplified recovery capabilities for Microsoft-based environment. Data Protection Manager 2016 offers application-aware protection for critical platforms like Microsoft SQL, Exchange Server and SharePoint Server, protects Windows and Linux virtual machines, supports VMs hosted by Hyper-V as well as VMware, and integrates seamlessly with Azure for cloud backup and recovery. Progent's Microsoft-certified consultants can help businesses of any size to design, deploy, administer, and repair a multi-site backup/recovery system powered by Data Protection Manager 2016. Progent can help you to upgrade from an older release of Data Protection Manager or from a legacy system, and Progent can tune your SCDPM 2016 ecosystem for on local, colocated, cloud-based or hybrid deployment models. Progent can provide remote or onsite consulting expertise and can deliver occasional guidance to help you through challenging issues or provide comprehensive project management support to help you finish your SCDPM 2016 deployment on schedule and on budget.

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    SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.

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