For offices of any size in Augusta-Richmond County Georgia, Progent offers easy, quick, and affordable contact with CCIE-certified network experts. CCIEs are top-level networking engineers who earn this prestigious certification by completing strenuous testing administered by Cisco. CCIE-certified consultants can tackle the most complicated problems associated with network interfacing, repair, and optimization. Progent's CCIE-qualified professionals work directly with Cisco's in-house engineers in identifying problems with Cisco IOS or Cisco NX-OS software and developing temporary alternatives or receiving software updates to correct problems. A Cisco CCIE has the experience to isolate the source of network problems stemming from hardware or applications.

Progent offers affordable remote contact with a CCIE specialist so that you can obtain timely help for complex network problems that are impacting your business but are beyond the scope of your ordinary network maintenance resources. Progent's Cisco CCIE-certified support professionals can examine your system via state-of-the-art remote connectivity utilities that allow them to perform rapid and cost-effective diagnosis and resolution of critical network problems.

Progent's CCIE Support Services
The vast majority of CCIEs are employed by big corporations or nationwide Internet providers, and so their skills are not readily available to the general public. Progent is one of the few support providers to make CCIEs accessible to support small and mid-size businesses. In addition, Progent offers fast access to a CCIE by telephone so that you can get timely help for complex network issues that are reducing worker productivity. To learn how to talk to a Progent CCIE for immediate assistance with your IT infrastructure, go to remote network support.

Eastern Georgia Contact Information:
Progent offers consulting services and onsite technical support throughout the Eastern Georgia and South Carolina.

Onsite IT Consulting
Progent locations in Eastern Georgia

City Address Phone Link
Augusta-Richmond County 901 Greene St
Augusta, GA 30901
United States
(706) 760-7377 Augusta-Richmond County Network Support Services
Savannah 2 East Bryan Street, 4th Floor
Savannah, GA 31401
United States
(912) 446-1200 Savannah Network Support Services


Cisco's extensive selection of both new and legacy connectivity products familiar to Progent includes ASA Series Security Appliances and PIX 500 Firewalls, Catalyst FWSM, secure broadband and IS routers, wireless access points and bridges, Cisco Meraki cloud-managed Wi-Fi APs and distribution switches, wired and wireless IP systems, Catalyst and Nexus series switches, as well as data security and Virtual Private Network (VPN) technology. With the resources of one of the largest groups of Cisco-premier CCIE consultants of any independent support firm, Progent has privileged access to Cisco's internal experts and the advanced training resources to stay at the leading edge of connectivity solutions.

Patch Management for Cisco Network Infrastructure Appliances
Patch management is crucial and complex process. Prompt and correctly managed updating optimizes cybersecurity, regulatory compliance, uptime, and functionality. Sporadic software update management can cause security gaps, compatibility problems, sluggish or inconsistent responsiveness, unnecessary downtime, or loss of key functions. Patching involves more than periodic updates of an OS and apps for servers and endpoints. Firmware updates can be as critical for network appliances like switches, firewalls, and Wi-Fi access points.

Software Update Management Services for Infrastructure Appliances

Progent offers software update management support for network infrastructure devices from Cisco and other major suppliers

Progent has provided high-end help for Cisco networking appliances for more than twenty years and Progent's managed services for software and firmware patch management provide businesses of all sizes a flexible and affordable option for evaluating, validating, scheduling, applying, and tracking software and firmware updates to your ever-evolving IT system. To learn about Progent's services for firmware update management, go to Progent's software update management solutions.

In order to learn more about Progent's world-class support services for Cisco network technology, select a topic:

Other Support Expertise Offered by Progent
Besides Cisco networking, Progent's consultants offer support for a variety of important areas of information systems, enabling Progent's experts to provide end-to-end business solutions for organizations of any size. A sampling vital fields where Progent's IT consultants can provide high-level expertise include: By offering a convenient centralized resource for IT generalists and application experts, Progent can tailor timely, cost-effective, and thorough IT solutions that fit the special requirements of companies in Augusta-Richmond County Georgia.



An index of content::

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    Progent's consultants provide experience in multiple disciplines relevant to mobile connectivity including system topology, Activesync, wireless security, wireless email, Microsoft Windows Mobile, Research in Motion Blackberry, and mobile software programming. Progent's Microsoft and Cisco certified professionals can save your organization time and money by applying their wireless experience to show you how to select and configure wireless networking solutions that fit the needs of your company. Progent can also optimize your IT architecture so that mobile appliances work more reliably.

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    Progent's pricing model is to charge for remote support and on-site visits by the minute. As a result, you pay just for received support. Progent does not impose a higher rate for after-hours or emergency support, and within California or in areas where Progent offers on-premises service, Progent does not charge for travel except for emergency calls where on-site time is less than four hours. Also, Progent imposes no startup fee and asks no retainer for services provided during regular working hours. Many service organizations demand substantial minimum payments or charge for every quarter hour or longer. Progent's small granularity eliminates big invoices for fast fixes so you will not be forced to allow simple problems to fester.

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    Progent's Microsoft and Cisco premier network engineers can provide advanced support for a wide range of technologies and can provide that assistance remotely anywhere in the U.S. or in person in major cities throughout the country and anywhere in . Progent offers online support for networks based on Windows, UNIX, Linux, Solaris, or Apple macOS and OS X, or for systems that include a combination of Microsoft Windows and UNIX-based technology. Progent also offers the help of Cisco CCIE network specialists for the toughest connectivity problems, plus the assistance of CISSP-qualified security engineers to handle complex security planning and troubleshooting. Progent has delivered remote network support to companies in every state in the United States.

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    For businesses that have a mix of Mac and Windows desktops, there exist two basic solutions for using Microsoft Windows-dependent applications on a Mac: an external connection to an actual Windows PC or local emulation of a Microsoft Windows operating system on a computer. Microsoft's Remote Desktop Connection Client for Mac enables you to connect a Mac to a remote Windows-based computer to run Windows programs and share network resources. Virtual PC for Apple Mac simulates Windows on a Mac system so that you can use Microsoft Windows programs locally. Progent's macOS and Mac OS X technology support experts can assist your organization to manage these products for running Microsoft Windows applications on your Macs and can also help you to assess and configure other solutions for Windows PC simulation.

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    Stealth penetration checking is a key part of any comprehensive IT system security strategy. Progent's security experts can perform extensive penetration checks without the awareness of your organization's in-house network support staff. Stealth penetration testing uncovers whether current security monitoring tools such as intrusion detection alerts and event log monitoring are properly set up and actively observed. Progent can implement continuous automatic penetration testing to define your internal and external attack surface and to detect ways that exploitable vulnerabilities, unsafe configurations, compromised credentials, overlooked patches, and ill-advised IT product defaults can be combined by hackers into the multi-vector attacks typical of modern variants of ransomware.

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    Progent's ProSight Email Guard solution uses the technology of top information security vendors to deliver web-based management and comprehensive protection for your email traffic. The powerful architecture of Progent's Email Guard managed service combines cloud-based filtering with an on-premises security gateway appliance to offer advanced protection against spam, viruses, Dos Attacks, DHAs, and other email-borne malware. ProSight Email Guard's cloud filter acts as a first line of defense and keeps the vast majority of unwanted email from making it to your security perimeter. This decreases your exposure to inbound attacks and conserves network bandwidth and storage. ProSight Email Guard's onsite security gateway appliance provides a further level of inspection for incoming email. For outgoing email, the onsite gateway provides AV and anti-spam protection, DLP, and email encryption. The on-premises gateway can also help Exchange Server to monitor and safeguard internal email traffic that stays inside your security perimeter.

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