For offices of any size in Augusta-Richmond County Georgia, Progent can provide convenient, fast, and economical communication with Cisco CCIE-Premier network experts. Cisco CCIEs are world-class network professionals who achieve this prestigious certification by completing rigorous testing administered by Cisco. CCIE-certified consultants can tackle the most complex problems associated with network interfacing, repair, and configuration. Progentís CCIE-certified support specialists work directly with Cisco's in-house engineers in analyzing anomalies with IOS or Cisco NX-OS software and developing temporary alternatives or obtaining software updates to correct problems. A Cisco-qualified CCIE knows how to isolate the source of computer network problems stemming from hardware or software.

Progent can provide fast and affordable remote access to a CCIE specialist so that you can receive timely help for complex network issues that are affecting productivity but are outside the experience of your ordinary IT support resources. Progent's Cisco CCIE-Premier engineers can connect to your system via state-of-the-art remote connectivity tools in order to perform fast and economical diagnosis and resolution of serious network issues.

Progent's CCIE Support Services
The vast majority of CCIEs work for large corporations or national ISPs, and consequently their services are not easily available to the general public. Progent is one of the few support organizations to make CCIEs available to help small and medium sized companies. In addition, Progent can provide quick contact with a CCIE remotely so that you can get timely help for urgent network problems that are reducing worker efficiency. To learn how to get in touch with a Progent CCIE for timely help with your network, visit remote network troubleshooting.

Eastern Georgia Contact Information:
Progent offers consulting services and onsite technical support throughout the Eastern Georgia and South Carolina.

Onsite IT Consulting
Progent locations in Eastern Georgia

City Address Phone Link
Augusta-Richmond County 901 Greene St
Augusta, GA 30901
United States
(706) 760-7377 Augusta-Richmond County Network Support Services
Savannah 2 East Bryan Street, 4th Floor
Savannah, GA 31401
United States
(912) 446-1200 Savannah Network Support Services


Progent has one of the largest groups of Cisco-premier CCIE experts of any independent consulting firm in the United States. As a result, Progent offers unbeatable skill in finding network infrastructure solutions focused on Cisco technology. Because Progent is also a Microsoft Certified Partner and provides professional application help for a wide array of business applications, Progent can deliver comprehensive information technology solutions that maximize the business value of your information system.

CCIEs represent an excellent value because their depth of expertise allows them to solve the most complex problems rapidly. In common cases, less qualified consultants can spend hours or even days wrestling with a problem that a certified CCIE can resolve in a few minutes. Most Progent CCIEs are not only experienced with Cisco products, but have a variety of advanced technical certifications such as Microsoft MCSE, and a major network protection credential such as CISSP or CISA. This permits Progent to provide complete services that incorporate a broad array of technologies without incurring extra costs and delays managing multiple consultants.

Patch Management for Cisco Network Devices
Patch management is an essential and complex task. Timely and properly managed patching optimizes cybersecurity, compliance, uptime, and functionality. Haphazard software update management can result in security gaps, compatibility issues, slow or inconsistent responsiveness, excessive offline stretches, or loss of key functions. Patching entails more than periodic updates of an OS and apps for servers and user machines. Firmware patches can be as critical for network infrastructure appliances such as routers, firewalls, and Wi-Fi access points.

Software Update Management Services for Infrastructure Appliances

Progent offers software update management support for network infrastructure appliances from Cisco and other leading vendors

Progent has delivered high-end assistance for Cisco infrastructure appliances for more than two decades and Progent's managed services for software and firmware patch management provide businesses of all sizes a versatile and cost-effective solution for assessing, validating, scheduling, applying, and tracking software and firmware updates to your ever-evolving IT system. To learn about Progent's service options for patch management, visit Progent's software update management service plans.

In order to learn more about Progent's online and on-premises support services for Cisco network technology, select a topic:

Additional Support Expertise Offered by Progent
Progent also offers a wide range of IT consulting services in key areas to help companies to convert Cisco infrastructure products into an integrated information solution that provides competitive advantage. Some of the services offered by Progent's experts are project management expertise, VMware vSphere configuration and troubleshooting, VMware Site Recovery Manager (SRM) application continuity consulting, VMware NSX network virtualization design and management, Microsoft Windows Server 2022 solution design and integration services, Windows Server 2019 migration services, Microsoft Windows Server 2016 hybrid cloud solutions, Windows Hyper-V deployment, disaster recovery planning and testing, Windows Server 2012 R2 support, network security compliance scanning, DBA and application expertise, and temporary CIO services.

Progent can also assist your IT team you to design, implement, administer and repair enterprise hybrid cloud solutions that incorporate local and cloud infrastructure and that utilize Cisco technology. (Find out about Progent's Microsoft Azure enterprise hybrid cloud solutions, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud integration expertise.)

By providing a convenient centralized resource for IT generalists and specialists, Progent can tailor timely, inexpensive, and comprehensive information technology solutions that align with the special requirements of businesses in Augusta-Richmond County Georgia.



An index of content::

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    Progent offers three essential types of Contact Center services including Microsoft and Cisco Call Center Outsourcing Support Services, Virtual Help Desk Support, and Helpdesk Process Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of trained Microsoft professionals offers your clients instant access to a dependable technical resource with years of experience providing phone support and online troubleshooting for networks based on Microsoft products. Progent's concentration is on giving the support Help Desk a respected image as a key contributor to business productivity. Progent's goal is to resolve and not simply report problems.

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    For replies to common questions concerning becoming employed by Progent, go to Working with Progent Questions and Answers.

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    Exchange Server 2013 incorporates significant improvements to the functionality of its predecessor Microsoft Exchange Server 2010 and delivers powerful innovations plus a redesigned structure. These enhancements favorably impact key areas such as ease of administration, availability, compliance, cost of ownership, teamwork, scalability, throughput, cross-version interoperability, and the user experience. Progent's certified Exchange Server 2013 consultants can assist your organization to understand the potential business benefits of upgrading to Exchange 2013, design a cost-effective validation and deployment strategy, and educate your IT team to manage your Microsoft Exchange Server 2013 environment. Progent also offers affordable remote consulting and support and management for Microsoft Exchange Server 2013.

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