For organizations of all sizes in Augusta-Richmond County Georgia, Progent offers convenient, fast, and affordable contact with CCIE-Certified engineers. Cisco CCIEs are top-level network professionals who achieve this prestigious recognition only after strenuous examinations overseen by Cisco. CCIE-qualified engineers can tackle the most complex problems surrounding network interfacing, repair, and optimization. Progentís CCIE-qualified professionals work closely with Cisco's internal staff in analyzing problems with Cisco IOS or Cisco NX-OS software and coming up with workarounds or obtaining software patches to fix problems. A Cisco certified CCIE has the experience to isolate the cause of network difficulties stemming from hardware or software.

Progent can provide affordable online access to a CCIE expert so you can get timely assistance for complex network problems that are impacting business productivity but are outside the scope of your ordinary network maintenance organization. Progent's CCIE-Premier engineers can examine your system using advanced remote connectivity tools in order to provide rapid and cost-effective diagnosis and resolution of critical network problems.

Progent's CCIE Support Services
Most CCIEs are employed by big corporations or nationwide ISPs, and so their help is not readily available to smaller organizations. Progent is one of the rare service providers that makes CCIEs accessible to help small and mid-size businesses. In addition, Progent offers fast access to a CCIE by phone so you can get immediate help for urgent network problems that are hurting worker efficiency. To find out how to contact a Progent CCIE for timely assistance with your network, visit remote network troubleshooting.

Eastern Georgia Contact Information:
Progent offers consulting services and onsite technical support throughout the Eastern Georgia and South Carolina.

Onsite IT Consulting
Progent locations in Eastern Georgia

City Address Phone Link
Augusta-Richmond County 901 Greene St
Augusta, GA 30901
United States
(706) 760-7377 Augusta-Richmond County Network Support Services
Savannah 2 East Bryan Street, 4th Floor
Savannah, GA 31401
United States
(912) 446-1200 Savannah Network Support Services


Progent maintains one of the biggest groups of Cisco-premier CCIE engineers of any independent consulting firm in the U.S. Consequently, Progent offers world-class expertise in delivering network infrastructure solutions based on Cisco products. Since Progent is also a Microsoft Partner and offers expert application support for a wide array of popular applications, Progent can deliver comprehensive IT solutions that optimize the business value of your information system.

CCIEs are an exceptional value since their depth of expertise enables them to solve the most complex problems rapidly. In common instances, less qualified engineers can burn up many hours or even days struggling with a problem that a certified CCIE can solve in minutes. Most Progent CCIEs are not only expert at Cisco products, but also have a variety of recognized technical certifications including Microsoft MCSE, and a major network protection credential such as CISSP or CISA. This permits Progent to offer end-to-end solutions that incorporate a broad array of IT products without requiring extra expenses and interruptions orchestrating too many specialists.

In order to learn more about Progent's consulting support for Cisco technology, select a subject:

Other Consulting Expertise Offered by Progent
In addition to Cisco networking, Progent's consultants can provide advanced support for other major areas of information system technology, enabling Progent's experts to provide complete business solutions for organizations of any size. A few key areas where Progent can provide world-class support include: By offering a convenient one-stop source for IT generalists and application experts, Progent can tailor fast, affordable, and thorough IT solutions that match the unique needs of businesses in Augusta-Richmond County Georgia.



An index of content::

  • 24 Hour Cisco DNA Center Technology Consulting Cisco EWC for Catalyst 9100 AP Technical Support Services

  • System Center 2016 Amazon AWS Integration Online Technical Support
    System Center 2016 Cloud Integration Remote Support

    Small to middle size companies can now enjoy all the benefits of System Center Operations Manager 2007 and also have quick access to Progentís Microsoft and Cisco Certified IT support experts. With Progent's affordably priced IT support programs, small businesses can select a simple Microsoft System Center Operations Manager-based co-sourcing package with network monitoring, reporting, Help Desk and online troubleshooting or a complete 24x7 outsourcing package. Progent offers expertise in System Center Operations Manager 2007 to offer small company networks enterprise-class reliability, security, and performance.

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  • 24-7 Lync Server 2013 video conferencing Engineers 24/7/365 Lync Server 2013 and SharePoint Consulting Services
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    Microsoft Systems Management Server 2003 provides added functionality for change and configuration management of Windows-powered systems through introducing Feature Packs. Feature Packs lower the net operational costs of managing and deploying software products by making it simpler to install system images, manage mobile computers, and run management utilities. In addition to alerting you about ways to cut management expenses by installing Microsoft SMS 2003 Feature Packs, Progent's consultants can show you how to plan and perform IT projects that cover processes that Feature Packs are intended to streamline. Progent's adoption and update services can lower cost and eliminate business disruption as you move to the latest operating systems and programs. Progent's wireless engineers can help you define sensible processes and policies to manage PDAs and intelligent mobile communication devices so your field force stays productive and secure. Progent's CISSP-certified engineers and CISM-certified security experts can help you develop a security plan that incorporates standards, processes and technologies to keep your IT network safe.

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    Barracuda Backup is a low-cost, subscription backup and disaster recovery service for small and medium-size businesses. A Barracuda Backup solution can incorporate a purpose-built hardware storage device manufactured by Barracuda or a software-based appliance with comparable features but which utilizes your existing storage hardware. Barracuda Backup protects vital company data generated on-premises, at one or multiple remote locations, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts can provide a wide range of consulting services to assist your business to plan, integrate, operate and troubleshoot a BDR system built on Barracuda technology.

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    Progent can assist you to understand the many subscription options offered with Office 365 and configure your network with Office 365 so you derive maximum business value. Progent offers expertise with multi-vendor networks that incorporate Windows, macOS or OS X, and Linux technology. Progent can also help you to build and manage hybrid ecosystems that transparently combine on-premises and cloud-based products and services.

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    Progent can provide cost-effective remote and on-premises support to assist businesses to move any portion of their critical network infrastructure to Google Cloud Platform services. This can save management hassle and equipment costs and allow the use of Google's cutting edge machine learning tools. Progent can assist you with every aspect of Google Cloud Platform migration and troubleshooting including needs analysis, preparedness assessment, system design and review, pilot testing, deployment, centralized administration, performance optimization, software license management, backup/restore solutions, and security and compliance.

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  • 24-7 Cisco Network Management Services Augusta Aiken
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  • Award Winning Word Online Troubleshooting IT Services Microsoft CRM
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  • Azure and Cisco AnyConnect Engineer Azure and Dynamics GP Developer
  • BSD Support Team BSD Migration Help
  • Biggest Engineer Microsoft Windows 2008 Cluster Server Microsoft Expert Failover Clustered Servers Engineer
  • BlackBerry BES Server Onsite Technical Support Engineers BlackBerry BPS
  • BlackBerry BES Server Remote Support Specialist BlackBerry Desktop Manager

  • 24/7 Dynamics GP Continuum Consult
    Consultant Dynamics GP Customization

    Progent's background providing Microsoft .NET support and Microsoft SQL Server help, and Progent's programming experience with VBasic, XML, and additional developer platforms enable Progent to design specialized line-of-business applications and eCommerce solutions that operate transparently with Dynamics GP/Great Plains Software. Progent's Dynamics GP management reporting consultants can help you design reports that let you analyze your business more effectively, turning uncooked information into valuable insights into your company and customers.

  • BlackBerry Enterprise Server Express IT Services After Hours BlackBerry BES Express Specialists

  • On-site Support Small Business
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    For small organizations interested in Progent's network support outsourcing, design expertise, or troubleshooting services, phone 800-993-9400 or send email to information@progent.com.

  • BlackBerry Synchronization Network Consulting BlackBerry Synchronization Specialist

  • Email Reputation Analysis Technology Professional
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    Progent's ProSight Email Guard solution uses the services and infrastructure of top data security companies to deliver centralized control and world-class protection for all your email traffic. The powerful structure of Email Guard managed service integrates a Cloud Protection Layer with a local gateway appliance to provide advanced defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne malware. Email Guard's Cloud Protection Layer acts as a preliminary barricade and blocks most unwanted email from reaching your network firewall. This reduces your exposure to external attacks and saves system bandwidth and storage. Email Guard's onsite security gateway appliance provides a further layer of analysis for incoming email. For outgoing email, the onsite security gateway offers anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The onsite gateway can also help Microsoft Exchange Server to monitor and protect internal email traffic that stays inside your security perimeter.

  • CCDP Certified wireless IP phones and CUCM Setup and Support 24x7 wireless IP phone configuration Technical Support
  • CCIE Expert Certified Catalyst 9115 Access Point Technical Support 24x7x365 CCNP Certified Computer Consultant Catalyst Wireless AP

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    Progent's ProSight Email Guard uses the services and infrastructure of top data security vendors to provide centralized management and comprehensive protection for your email traffic. The hybrid structure of Email Guard integrates a Cloud Protection Layer with an on-premises gateway device to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The Cloud Protection Layer acts as a first line of defense and blocks the vast majority of unwanted email from making it to your security perimeter. This decreases your exposure to external attacks and saves network bandwidth and storage. ProSight Email Guard's on-premises security gateway device provides a deeper layer of inspection for inbound email. For outgoing email, the onsite gateway provides AV and anti-spam protection, protection against data leaks, and email encryption. The local security gateway can also help Exchange Server to track and protect internal email traffic that stays within your corporate firewall.

  • Catalyst Switch VSS Technology Consulting Services Catalyst Switch IOS-XR Remote Support Services
  • Catalyst Wi-Fi 6 AP Online Help Technology Consulting Catalyst 802.11ax Access Point
  • Check Point 15000 Firewalls Cybersecurity Organizations Check Point 23000 Firewalls Security Auditor
  • Cisco ASA and VMware Integration Services Cisco ASA firewall VPN Onsite Technical Support
  • Cisco Certified Expert Router Training Network One-On-One Training
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  • Shared Helpdesk Technology Consulting
    24 Hour Network Consultants Shared Call Center

    Progent's Standard Help Desk Services provide a comprehensive service desk solution that manages all aspects of remote Level 1 desktop support from service requests through trouble ticket generation, remote desktop control, progress tracking, problem resolution, and management reports. Support services are offered at a substantial discount from Progent's normal desktop support rates, and Progent can provide the option of fast as-needed escalation to subject matter experts to resolve complex problems.

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    Progent's UNIX platform consulting services provide small businesses and developers assistance with managing and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-based networks. Progent can give your business access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISM certification. This broad array of expertise offers you a convenient one-stop source to show you how to create and maintain a secure and reliable mixed-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by integrating Windows with popular variants of UNIX such as Apple macOS and OS X, Solaris, AIX, HP-UX (Hewlett Packard UNIX), BSD, SCO UNIX and SGI/Irix or major Linux platforms such as RedHat, SuSE Linux, Debian GNU/Linux and Slackware.

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    Years of background delivering Microsoft support and Cisco network consulting has enabled Progent to build a unique capability for serving branch offices that need IT help with the flexibility associated with with small organizations but which includes professional communications, thorough documentation, and adherence to enterprise IT protocols. If your enterprise maintains a sales office situated anywhere in or any area served by Progent's engineers, Progent can offer a wide range of in-person and remote IT support services and network design assistance.

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  • Largest Consulting Exchange 2003 Upgrade
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    Progent's certified professionals offer computer help and IT consulting expertise for Exchange Server 2003, Windows Server 2003, and for the entire family of Microsoft Servers. Progent's upgrade, integration, administration, and support services for Exchange Server include planning, installation, project management, local and off-site technical support, Help Desk Call Center support, certified security evaluation, and full-service network management outsourcing.

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  • Double-Take Availability Online Consulting
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    DoubleTake/Carbonite Software offers a family of products designed to deliver small and midsize companies a variety of cost-effective alternatives for replicating and restoring vital workloads including Exchange Server, Microsoft SQL, RIM Blackberry, and SharePoint. Progentís business continuity planning experts have in-depth experience integrating DoubleTake/Carbonite products into small company IT systems to create an advanced level of fault tolerance and disaster recovery capability at a budget-friendly price.

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    Progent's Microsoft-certified Windows Server 2019 experts can assist your company to plan and implement an efficient migration to Windows Server 2019 using your current system architecture or a cloud-based or hybrid model. Microsoft Windows Server 2019 offers major improvements in capacity, performance, manageability, virtualization, security and compliance, hybrid local/cloud integration, availability, and Linux support.

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    Progentís Microsoft certified consultants can provide small and medium size companies advanced Microsoft SQL Server help. Microsoft SQL Server is a comprehensive, web-ready database and data analysis package that enables the rapid development of advanced business programs that can give your business a competitive advantage. SQL Server provides core support for XML and the ability to query across the Internet and outside the firewall. In addition to providing expertise, support and problem solving services, Progentís SQL experts can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the business value of your information system. Progent can also help you upgrade from earlier editions of SQL Server to Microsoft SQL Server 2005.

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  • Support and Help Exchange admin center
    Office 365 AD Connect Support Services

    Office 365 is Microsoft's extensive family of client productivity apps and cloud-hosted services offered on a subscription basis. Office 365 applications and cloud services are offered in an array of subscription plans intended for customers from individuals and households to global enterprises. Progent offers quick and easy remote access to specialists with expertise in Microsoft, macOS, Apple iOS, and Android platforms. Progent can assist you to understand the wealth of subscription plans available with Office 365 and configure your information network with Office 365 so you realize top business value. Progent supports multi-platform networks that incorporate Windows, macOS, and Linux technology. Progent can also help you to create and manage hybrid solutions that seamlessly integrate on-premises and cloud-based products and services.

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  • Consulting Slackware Linux
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    Progent's Linux support services provide small businesses and developers support for administering and maintaining Linux computers that operate with Microsoft-powered networks. Progent offers your business access to Linux consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This broad array of expertise provides you with an easy single consulting firm to help you create and manage a secure and robust mixed-platform connectivity and communications environment that allows Linux and Microsoft interoperability by integrating Microsoft Windows with leading Linux platforms including RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLOS, fedora, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.

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    Progent's Power BI consultants can assist you to plan, install, manage, enhance or troubleshoot your Power BI environment. Progent can also help you to organize your source data for Power BI visualizations. Progent can help you implement and manage an on-premises, cloud, or hybrid network model for Power BI.

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    ProSight LAN Watch is Progentís server and desktop monitoring service that uses advanced remote monitoring and management (RMM) techniques to help keep your IT system operating efficiently by checking the health of critical assets that power your network environment. When ProSight LAN Watch detects a problem, an alert is transmitted immediately to your specified IT staff and your assigned Progent consultant so that any potential issues can be resolved before they have a chance to impact productivity.

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    Progent offers affordable online and onsite support to assist organizations of any size to move any part of their core IT infrastructure to Google Cloud Platform services. This can save time and equipment costs and enable the use of Google's cutting edge AI and machine learning technology. Progent can help your IT team with every phase of Google Cloud Platform migration and troubleshooting including needs analysis, preparedness assessment, architectural design and review, pilot testing, configuration, centralized administration, performance optimization, licensing management, backup/restore mechanisms, and security and compliance.

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    Progent's Citrix-certified experts can assist you to plan, deploy, administer, and troubleshoot a virtual application delivery solution based on XenApp. Progent's Cisco CCIE network engineers can show you how to enhance your network infrastructure for delivering server-side and client-side applications, and Progent's remote datacenter management and support experts can help you to administer and maintain a remote datacenter that offers high uptime, advanced protection, and fast disaster recovery.

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    Office 365 is Microsoft's growing family of client productivity programs and cloud-hosted services available on a subscription basis. Office 365 programs and cloud-based services are offered in a variety of subscription plans intended for customers from individuals and home offices to enterprises. Progent offers fast and easy remote access to specialists with expertise in Microsoft, Mac, iOS, and Android platforms. Progent can assist your business to understand the wealth of subscription options available with Office 365 and integrate your network with Office 365 so you derive top business value. Progent offers expertise with multi-platform environments that include Windows, macOS, and Linux technology. Progent can also assist you to build and maintain hybrid ecosystems that seamlessly combine local and cloud resources.

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    Progent's consultants offer Apple macOS and OS X users a variety of services including desktop support, Apple macOS and OS X consulting, Mac co-existence with Windows networks, Entourage and email help, network protection services, and one-on-one training. Progent can assist clients to upgrade to macOS from Mac OS X or earlier editions of OS X and Progent can provide expertise with Apple Mac applications. Progent's specialists in Apple technology can also help you with iPhone integration and iPad management, or migrating to iCloud. For business environments based solely on Mac OS X or for systems incorporating a combination of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to deal with the complexity of planning, integrating and maintaining a network infrastructure that is available, secure, efficient and able to achieve your company's business goals.

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    Progent can help you to evaluate the wealth of subscription options available with Office 365 and configure your information network with Office 365 so you derive maximum business value. Progent supports cross-vendor environments that include Windows, macOS or OS X, and Linux technology. Progent can also assist you to create and manage hybrid solutions that transparently combine local and cloud resources.

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  • 800 ISR Router Online Consulting
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    Cisco offers an extensive product line of routers including appliances designed to deliver the security, performance, and reliability required by organizations from branch offices to global enterprises. Cisco routers feature support for redundancy, transparent failthrough, and backup power for improved fault tolerance and system availability. Progent can show you how to choose and integrate Cisco routers to build a solid infrastructure for your network and to make it easy to expand as you support new users, start new offices, install new services, extend your network to customers and partners, and support a more mobile workforce. Progent offers expertise in a range of routers based on Cisco's IOS platform, such as the Cisco 800 series of small office VPN routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 1900 and 4000 G2 ISR routers, Cisco ASR 1000 and 9000 routers for WAN edge applications, Cisco CRS Carrier Routing System for core Networks, plus older 2500 and 2700 Series Routers.

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  • NetApp MetroCluster Disaster Recovery Consulting NetApp MetroCluster Switchover Consulting Services
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  • Solaris Consultant Services
    Sun Solaris IT Consultants

    Progent's Sun Solaris family consulting experts provide small and mid-size businesses and developers support for administering and maintaining Sun Solaris environments that coexist with Microsoft-based networks. Progent offers your business contact with Sun Solaris experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISA and CISSP credentials. This broad range of experience provides you with a convenient one-stop source to show you how to create and manage a secure and reliable mixed-platform connectivity and communications solution that allows Sun Solaris and Microsoft interoperability by combining Microsoft Windows with major variants of UNIX including Apple Mac OS X, Solaris, IBM AIX Open UNIX, HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or leading Linux platforms such as RedHat, SUSE Linux, CentOS Linux, Ubuntu, PCLOS, fedora, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.

  • Network Consulting Microsoft Exchange 2013 Exchange 2013 VoIP Online Support

  • Top Ranked Exchange 2000 Upgrade Consultants
    Integration Services Exchange Server 2000 Upgrade

    Progent is one of the most qualified IT consulting firms for integrating email and messaging solutions powered by Exchange 2000. Progent specializes in helping small and mid-size companies get the full advantages of Exchange 2000 under common scenarios including updating from Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail system, and outsourcing your Microsoft Exchange 2000 support.

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  • Office 365 Gmail migration Support Integration Office 365 IDFix

  • IP Telephony Computer Consultants
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    Progent's Cisco certified network infrastructure consultants can provide advanced support for Cisco Unified Communications Manager (formerly CallManager). Progent can assist you to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and design UCS server high availability systems.

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