Cisco Technology On-site and Remote Computer Network Support
Augusta-Richmond County Business IT Network Infrastructure
For offices of all sizes in Augusta-Richmond County Georgia, Progent offers convenient, quick, and affordable contact with Cisco CCIE-Certified network experts. Cisco CCIEs are world-class network professionals who achieve this prestigious certification only after rigorous testing by Cisco. CCIE-qualified engineers can handle the most complex problems associated with network deployment, repair, and configuration. Progent’s CCIE-certified support specialists work directly with Cisco's internal engineers in identifying anomalies with Cisco IOS or Cisco NX-OS utilities and coming up with workarounds or receiving program updates to correct problems. A Cisco CCIE can isolate the origin of computer network problems whether from hardware or applications.
Progent offers fast online access to a CCIE specialist so you can obtain timely help for complicated network issues that are affecting business productivity but are outside the experience of your local network support organization. Progent's Cisco CCIE-Certified network experts can connect to your network using state-of-the-art remote support utilities in order to perform rapid and affordable analysis and repair of critical network issues.
Progent's CCIE Support Services
The vast majority of CCIEs are employed by big enterprises or national Internet providers, and so their skills are not readily accessible to the general public. Progent is among the few service organizations that makes CCIEs accessible to support small and medium sized companies. Also, Progent offers quick access to a CCIE remotely so that you can get timely help for urgent network problems that are reducing business productivity. To learn how to get in touch with a Progent CCIE for timely assistance with your IT infrastructure, go to online network troubleshooting.
Eastern Georgia Contact Information:
Progent offers consulting services and onsite technical support throughout the Eastern Georgia and South Carolina.
| City | Address | Phone | Link |
| Augusta-Richmond County | 901 Greene St Augusta, GA 30901 United States |
(706) 760-7377 | Augusta-Richmond County Network Support Services |
| Savannah | 2 East Bryan Street, 4th Floor Savannah, GA 31401 United States |
(912) 446-1200 | Savannah Network Support Services |
Progent maintains one of the biggest groups of Cisco-premier CCIE experts of any independent consulting company in the U.S. Consequently, Progent can provide world-class expertise in delivering network infrastructure solutions based on Cisco technology. Since Progent is also a Microsoft Certified Partner and offers professional application support for a wide array of popular applications, Progent can deliver comprehensive information technology solutions that optimize the business value of your information system.
CCIEs are an excellent value because their depth of experience enables them to solve the most complex problems rapidly. In many scenarios, less seasoned engineers can burn up many hours or days wrestling with a task that an experienced CCIE can resolve in just minutes. Most Progent CCIEs are not only experienced with Cisco products, but have multiple recognized technical certifications including Microsoft MCSE, and a major network protection credential such as CISSP or CISA. This permits Progent to offer complete services that incorporate a broad range of IT products without incurring needless expenses and interruptions orchestrating multiple consultants.
Software Update Management for Cisco Network Infrastructure Appliances
Patch management is a critical and complicated task. Timely and properly managed updating optimizes security, compliance, uptime, and capability. Sporadic software update management can result in security gaps, compatibility issues, slow or inconsistent performance, excessive downtime, or loss of important features. Patching entails more than occasional updates of operating systems and applications for servers and endpoints. Firmware patches can be as vital for infrastructure appliances like switches, firewalls, and wireless access points.
Progent has provided high-end support for Cisco infrastructure appliances for more than twenty years and Progent's managed services for patch management offer organizations of any size a flexible and affordable option for assessing, testing, scheduling, implementing, and tracking updates to your ever-evolving IT system. To find out about Progent's service programs for firmware update management, go to Progent's software update management service plans.
In order to learn more about Progent's world-class support for Cisco network infrastructure, choose a topic:
- Introduction to Progent's Cisco Consulting Services
- Timely Online Access to a Cisco CCIE Network Engineer
- Cisco Firepower Firewalls: Configuration and Troubleshooting Services
- ASA 5500-X Firewalls with Firepower: Setup and Troubleshooting Support
- Cisco ASA 5500 Series Firewall Engineering Help
- PIX Series Firewall Upgrade. Migration Assistance
- Cisco Routers Configuration and Troubleshooting Services
- Cisco Wireless Deployment Services
- Cisco Aironet Wireless Access Points Deployment Help
- Cisco Small Business 100, 300 and 500 WiFi APs Engineering Help
- Catalyst 802.11ax APs Solution Design, Configuration and Troubleshooting Support
- Cisco WiFi Controllers Support Services
- Meraki Access Points Design Support
- Cisco Unified Communications Manager (CUCM or Unified CM) and Cisco CallManager Integration and Technical Support
- Cisco Voice over IP (VoIP) Phones and IP Video Phones Expertise and Cisco Wireless VoIP Phone Integration
- Cisco Jabber and Management Services
- Catalyst Switches Configuration and Maintenance Expertise
- Nexus Switches Support and Troubleshooting Expertise
- Cisco Meraki MS Switches Configuration and Maintenance Services
- Cisco VPN and Security Engineering Expertise
- SIP and CUBE Integration Solutions: SIP PSTN Trunks and CUBE Integration Consulting
- Design and Support for Cisco-based Datacenters
- Infrastructure Optimization Expertise for Service Providers
- Remote Network Management Strategies for Cisco-based Infrastructure
- NetApp and Cisco FlexPod Cloud Platform Consulting
Progent also offers a a wide array of IT expertise in critical practice areas to assist companies to turn Cisco networking technology into a cohesive information solution that delivers competitive advantage. Some of the services offered by Progent's experts include project management support, VMware vSphere planning and deployment, VMware Site Recovery Manager business continuity consulting, VMware NSX network virtualization architecture and management, Windows Server 2019 migration consulting, Microsoft Windows Server 2016 hybrid cloud solutions, Microsoft Hyper-V deployment, disaster recovery planning, Windows Server 2012 R2 configuration, security compliance scanning, database administration and application expertise, and temporary Chief Information Officer consulting services.
Progent can also assist your company you to plan, implement, administer and troubleshoot enterprise hybrid cloud solutions that include physical and cloud hosted infrastructure and that utilize Cisco technology. (Find out about Progent's Azure enterprise hybrid cloud solutions, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform planning and integration expertise.)
By offering a convenient one-stop resource for network generalists and specialists, Progent is able to tailor fast, affordable, and comprehensive information technology solutions that meet the special needs of companies in Augusta-Richmond County Georgia.
An index of content::
Custom Software Development Companies
Programming Firms Web Site
For custom application development, Progent can provide programming experts to write line-of-business software in areas such as eCommerce, web development, Microsoft Dynamics products such as Microsoft Dynamics GP, and custom management reports based on Crystal Reports, Microsoft Access, or FRx Reports. Progent’s consultants can use Microsoft IIS to build company-specific eCommerce solutions powered by Microsoft ASP.NET. In addition, Progent can provide experts in a broad array of custom program development environments including SQL Server and Delphi. For custom e-Commerce software, Progent also can provide expertise in custom Access, custom Microsoft Visual Basic, custom Excel, and any other specialized programming powered by any Microsoft development platform.
Mac Online Technical Support Engineers
Consultants Mac Remote
Progent offers national online technical support and troubleshooting services for businesses that operate Apple Mac OS X networks or whose IT systems feature a mix of Apple macOS and Mac OS X with Microsoft products. Progent's engineers can provide Apple macOS and OS X clients a variety of IT services such as desktop assistance, migration to the current edition of Mac OS X from legacy versions of Mac, plus expertise with macOS and Mac OS X applications. Progent can also assist your business with Apple iPhone and iPad support, or migrating to iCloud. Remote IT help offers optimum return for your IT dollar by extending user productivity and shortening the hours billed for network analysis and repair. Advanced online support utilities and skilled technicians and engineers combine to enable Progent to solve the majority of IT problems without squandering time and money by traveling to your location. In most of situations your IT problems can be remediated over the phone or through a mix of phone help and remote network analysis. Progent can make available Cisco CCIE network engineers and CISSP and ISSAP premier security professionals to assist you with the most difficult network issues.
24/7 Network Load Balanced Online Support
Urgent Microsoft Windows Server 2003 Network Load Balancing Manager Computer Consultant
Progent offers fault tolerant load balancing support covering system load balancing, load balanced program, network backbone routing, and content delivery products such as Cisco Content Engine. High availability load balancing providers for which Progent can provide consulting expertise include Microsoft Windows 2003 Server Network Load Balancing Manager, Citrix Metaframe and Access Gateway, Cisco CSS, Cisco Distributed Director and Cisco CDN Software, and F5 Networks 3-DNS.
Offsite Workers Cybersecurity Support and Help
At Home Workforce Endpoint Security Professional
Progent can assist small and medium-size businesses to install security defense systems and deliver mitigation expertise for work-from-home employees.
Catalyst Wi-Fi 6 WAP Network Consulting
24x7x365 Remote Support Services Catalyst 9105w Access Point
Progent's Cisco Catalyst 9100 Series 802.11ax Wireless Access Point experts offer economical remote and on-premises support for Catalyst Wi-Fi 6 wireless APs.
network piloting Lab Professionals
Capacity Planning Test Lab Technology Professional
The Progent Test and Training Lab at the QTS Data Center is available for testing line-of-business applications, creating cost-effective migration methodologies, evaluating and tuning performance, designing or validating business continuity strategies, mitigating compatibility problems, and building training systems for the latest technologies. For Progent customers without sufficient internal resources to configure proper pilot systems, Progent's Test and Training Lab reduces capital costs and engineering risk while keeping vital network projects on schedule.
Telecommuter Jobs Work from Microsoft Consultants
24/7 Recruit Home Based Cisco Consultant Telecommute Job
Progent is convinced that a carefully architected and implemented information system is a crucial factor for enabling a company's growth, and we follow this credo in our corporate system infrastructure. We have created a zero-downtime virtual office infrastructure that enables our staff consultants and certified contractors to offer fast and effective service, collaborate easily on sophisticated jobs, and experience professional and private growth from being a member of a dynamic business ethos of personal drive and freedom.
IT Consultants ProSight Remote Monitoring and Reporting
Endpoint Monitoring and Reporting Network Consultant
ProSight LAN Watch is Progent’s server and endpoint remote monitoring service that incorporates advanced remote monitoring and management technology to help keep your network operating efficiently by tracking the health of critical devices that power your information system. When ProSight LAN Watch uncovers a problem, an alarm is sent immediately to your designated IT management staff and your assigned Progent engineering consultant so any looming issues can be addressed before they can disrupt productivity.
ransomware cryptoworm recovery Professionals
ransomware system rebuild Consult
Progent's ransomware consultants can assist you to assess your ransomware defenses, monitor and protect your IT environment, assist with settlement negotiations with a threat actor, and reconstruct a network damaged by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Egregor.
Emergency iPhone and Windows 8.1 integration Consulting Services
iPhone and Windows Server integration Computer Consultant
Progent can provide cost-effective remote assistance to assist you to plan, configure, and troubleshoot any facet of your iOS and Windows integration solution and is available for short-term jobs to help you get past occasional technical bottlenecks or major engagements to help you complete business-critical initiatives on time and within budget. Progent has expertise in local, cloud-centric, or hybrid networks and can help you create or support a highly available, protected and scalable infrastructure that aligns with your mode of computing. Progent also offers remote and on-premises training to show you how to manage and use your iOS devices in a secure, team-oriented environment that optimizes the strategic value of your information network.
Network Intrusion Detection Security Auditor
GIAC Security and Compliance Check Engineers
GIAC (Global Information Assurance Certification) was established in 1999 to validate the knowledge of IT security experts. GIAC certifications are recognized by businesses and institutions throughout the world including and the United States NSA. Progent's GIAC-certified information assurance specialists can provide help with any of the security services covered within GIAC accreditation such as auditing infrastructure security mechanisms, incident handling, traffic analysis, web-based services security and security information and event management (SIEM) solutions.
CISM Certified Security Management Professionals
Consultant CISM Security Management
Progent can provide the services of CISM Certified security professionals. The Certified Information Security Manager (CISM) committee describes the core capabilities and international standards of skill that IT security professionals are expected to learn. CISM gives executive management the confidence that consultants who have qualified for their CISM credential possess the experience and capability to deliver effective security management and consulting services.
ProSight Outbound Email Filtering Specialists
Specialist ProSight Email Data Loss Protection
Progent's ProSight Email Guard uses the services and infrastructure of leading data security companies to deliver web-based management and comprehensive protection for all your inbound and outbound email. The hybrid architecture of Progent's Email Guard managed service integrates a Cloud Protection Layer with a local security gateway appliance to offer complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne malware. ProSight Email Guard's cloud filter acts as a first line of defense and keeps most threats from reaching your security perimeter. This decreases your vulnerability to inbound attacks and conserves network bandwidth and storage space. ProSight Email Guard's onsite gateway device adds a further level of analysis for inbound email. For outbound email, the local security gateway offers anti-virus and anti-spam protection, DLP, and encryption. The onsite gateway can also help Microsoft Exchange Server to track and protect internal email traffic that stays within your corporate firewall.
Azure Disaster Recovery Consultancy
Reports Microsoft Azure cloud migration
Progent can help small companies to move all or part of their network infrastructure to the Microsoft Azure cloud. This can simplify IT administration and lower hardware expense. Microsoft Azure includes a comprehensive library of cloud services and Progent can help you to understand the advantages and limitations of different cloud computing architectures you can use with Azure. Progent can show you how to administer cloud-based or hybrid cloud and local applications and network infrastructure and make sure you avoid the typical errors small organizations make when migrating to the cloud. Progent can show you how to configure VMs on Azure Virtual Machines, use cloud storage with Azure Storage, manage user identity with Azure Active Directory, and automate backup-and-recovery mechanisms with Azure Backup. Progent can also show you how to configure perimeter firewalls and IPsec VPN tunnels and also to integrate Apple iOS devices and Android smartphones and tablets.
ProSight Remote Network Infrastructure Troubleshooting Consultant Services
Computer Consultant Network Troubleshooting
Progent’s ProSight WAN Watch is a network infrastructure management service that makes it easy and inexpensive for small and mid-sized organizations to map out, monitor, reconfigure and debug their connectivity hardware like switches, firewalls, and access points as well as servers, printers, client computers and other devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that network maps are kept updated, captures and displays the configuration of virtually all devices on your network, monitors performance, and generates notices when potential issues are discovered. By automating complex management activities, WAN Watch can cut hours off ordinary chores like making network diagrams, reconfiguring your network, finding devices that need important software patches, or resolving performance issues.
Microsoft Windows 2000 Consulting
Windows 2000 Help and Support
Progent's certified Microsoft Windows 2000 consultants can show you how to optimize the functionality of your existing Windows 2K Servers and can simplify network administration, provide tech support and troubleshooting, and strengthen security. Progent can also help you create, rationalize, and implement a strategy to migrate from Microsoft Windows Server 2K to Windows Server 2003. Progent is expert in setting up test installations to eliminate the technical risk associated with moving to Windows Server 2003 by identifying potential hardware and application compatibility issues.
Remote Workforce Endpoint Management Professionals
Offsite Workforce Endpoint Management Professional
Progent can assist small and medium-size businesses to configure centralized endpoint management and monitoring tools for maintaining endpoint devices operated by at-home workers.
Exchange 2013 Server Online Technical Support
Exchange 2013 VoIP Consulting
Microsoft Exchange Server 2013 incorporates major improvements to the functionality of Exchange Server 2010 and introduces important new features plus a redesigned structure. These improvements affect key facets of IT including manageability, availability, security and compliance, cost of ownership, teamwork, expandability, performance, compatibility, and productivity. Progent's Microsoft-certified Exchange 2013 consulting experts can assist your organization to understand the possible business benefits of upgrading to Exchange Server 2013, design a cost-effective validation and deployment strategy, and train your IT team to manage your Microsoft Exchange Server 2013 solution. Progent can also provide ongoing online consulting and support and management services for Exchange Server 2013.
Immediate Windows 2000 Server Onsite Technical Support
Microsoft Windows 2000 Computer Consulting
Progent's certified Windows 2000 consulting staff can help you optimize the capability of your current Windows 2K Servers and can simplify network management, provide tech support and repair, and strengthen security. Progent can also help you design, justify, and execute a plan to upgrade from Microsoft Windows Server 2000 to Microsoft Windows Server 2003. Progent is expert in designing test installations to reduce the obstacles associated with moving to Windows Server 2003 by uncovering potential hardware and software compatibility issues.
Exchange Online Archiving Consulting Services
Expert Microsoft Certified Network Engineer Office 365 and iPhones
Microsoft supports seamless hybrid environments that integrate Office 365 and local Exchange deployments. This allows you to have some Exchange mailboxes located at your corporate datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified consultants can assist your organization with any phase of planning, integrating and troubleshooting your hybrid Exchange Online deployment. Progent's Exchange consultants can deliver as-needed expertise to help you resolve challenging technical bottlenecks and also can provide extensive project management outsourcing or co-sourcing to ensure your hybrid Office 365 initiative is successfully completed on time and on budget.
wireless IP phone upgrades Computer Consulting
Top Rated CCIE Certified wireless IP phones and CUCM Consultant Services
Progent's wireless VoIP phone configuration and troubleshooting experts can provide online and onsite support to help you build and maintain a Cisco wireless VoIP phone solution by delivering integration services that can range from troubleshooting the set up of an IP phone or access point to providing project management outsourcing or co-sourcing for modernizing the Wi-Fi infrastructure of a campus.
Open Now Dynamics GP FRx Consulting Services
24x7 Dynamics GP Development Specialists
Dynamics GP accounting includes analytics and reporting features that allow you to track all business processes, revenues and expenses, and sales patterns with integrated drill-down, query, and reporting capabilities. Progent's Microsoft Dynamics GP/Great Plains reporting support expertise can help you create reports that allow you to understand your business more thoroughly, converting uncooked data into valuable business information. Progent is able to improve your reporting and analytics by providing Crystal Reports expertise, FRx help, and Microsoft Excel assistance. In addition to delivering reporting consulting, Progent can provide Microsoft .NET consulting, Microsoft SQL Server expertise, and programming experience with VBasic, XML and other tools in order to offer specialized line-of-business application development and web commerce solutions that integrate transparently with Dynamics GP/Great Plains.
24x7 Dynamics GP Software Remote Support
Dynamics GP Software IT Services
Dynamics GP can help you expand and manage your company more efficiently by delivering easy availability of decision-driving data and a fast ROI. Dynamics GP confers major productivity benefits such as its ability to expand the presence of your organization, manage your financials, automate financial operations, unify procedures throughout your business, improve inventory control, enhance order accuracy, grow revenue and shorten lead-time, and increase cash flow. Progent can show you how to set up and manage a robust, safe server and network infrastructure to support Great Plains, and can offer expert Dynamics GP/Great Plains support professionals to make sure you reap all the advantages of your Dynamics GP software.
24/7 Consultants Polycom ATX Telepresence
Top Ranked Video Conferencing Consulting
Progent can provide access to a veteran consultant with years of experience configuring, maintaining, and upgrading immersive telepresence platforms from leading suppliers including Cisco, TANDBERG, Polycom, LifeSize, and Radvision. Progent can work with your internal IT management team, your Internet Service Provider, and your video conferencing platform vendor to assist your company maximize the business value of your video conferencing solution.
Support and Integration Wireless AP
wireless IP phone integration Technology Consulting Services
Progent's Cisco-certified wireless technology consulting experts can assist you to configure, manage, and debug Cisco wireless products including Cisco's Aironet and Meraki Wave 2 Wi-Fi access points (APs) as well as Cisco's Wireless Network Controllers.
Computer Consultants CRISC Certified Cybersecurity
CRISC Certified IT Consulting
Progent's disaster recovery support and business continuity professionals can help you create a disaster recovery plan to prepare for an IT network disaster. Progent can help you create a comprehensive disaster recovery strategy that includes periodic disaster recovery evaluations and testing. Progent's Microsoft and Cisco-authorized consultants can also help you create an affordable, fault-tolerant system solution that takes into account reliability issues covering a broad array of network technologies and procedures.
Microsoft Office XP Setup Consultancy Services
Troubleshooters Microsoft Office 2000
Progent’s IT outsourcing services provide economical computer consulting for small businesses. Whether it includes planning network infrastructure, setting up an internal Help Desk or outsourcing a one, deploying a new e-mail system, monitoring your system, or developing an on-line business application, outsourcing your network technical services can reduce expenses and minimize risks, permitting IT service expenses to increase in a more linear and controlled manner than is possible by building up a bulky, all-purpose in-house IT staff. Progent’s Outsourcing White Paper and flyers explain how Progent can help you create a protected and robust network foundation for your critical applications based on Microsoft Windows including Microsoft Office XP, Microsoft Office 2003, and Office 2000.
Microsoft Office Computer Network Specialist
Microsoft Office System Outsource
Progent’s computer outsourcing services for small businesses include designing Server 2003, .NET Server, and Microsoft BackOffice environments, coordinating migrations Windows XP, Windows Server 2003, Active Directory, and Exchange Server 2003, Help Desk Call Center, online and on-premises troubleshooting, resolving stubborn IT problems, and producing a company-wide security plan. Progent can show you how to maximize network reliability and throughput with non-stop configuration, redundant network topology, and proactive network monitoring. Progent also offers special project assistance for large-scale migrations and can assist with requirements definition, product identification, BOM production, sourcing qualification, purchasing logistics, and full documentation. Progent’s IT outsourcing service also includes education for office productivity programs such as Microsoft Office.
application Testing Lab Consultancy
Herakles Data Center Test Lab Professionals
The Progent Test and Training Lab at the QTS Data Center can be used for piloting mission-critical applications, developing cost-effective system upgrade methodologies, assessing and tuning performance, planning or verifying business continuity solutions, mitigating compatibility problems, and building training environments for new technologies. For Progent customers without sufficient in-house resources to assemble proper test environments, the lab cuts capital costs and engineering risk while keeping critical network projects on schedule.
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