For organizations of all sizes in Augusta-Richmond County Georgia, Progent offers easy, quick, and economical communication with Cisco CCIE-Premier network experts. CCIEs are top-level network engineers who earn this elite recognition by completing strenuous examinations administered by Cisco. CCIE-qualified engineers can handle the most complicated problems surrounding network interfacing, repair, and optimization. Progent's CCIE-qualified professionals work closely with Cisco's in-house engineers in analyzing problems with IOS or NX-OS software and coming up with workarounds or receiving software updates to fix problems. A Cisco CCIE knows how to isolate the source of network problems whether from network appliances or applications.

Progent offers fast and affordable remote access to a CCIE specialist so you can obtain timely assistance for complicated network issues that are affecting business productivity but are outside the experience of your local network support organization. Progent's CCIE-Premier support professionals can examine your system using state-of-the-art remote support utilities that allow them to perform fast and efficient analysis and resolution of critical network problems.

Progent's CCIE Support Services
The vast majority of CCIEs are employed by big corporations or national Internet providers, and so their skills are not easily accessible to smaller businesses. Progent is one of the few consulting providers to make CCIEs available to support small and mid-size businesses. In addition, Progent offers fast access to a CCIE remotely so that you can receive timely support for complex network problems that are reducing business productivity. To find out how to contact a Progent CCIE for timely help with your network, visit online network assistance.

Eastern Georgia Contact Information:
Progent offers consulting services and onsite technical support throughout the Eastern Georgia and South Carolina.

Onsite IT Consulting
Progent locations in Eastern Georgia

City Address Phone Link
Augusta-Richmond County 901 Greene St
Augusta, GA 30901
United States
(706) 760-7377 Augusta-Richmond County Network Support Services
Savannah 2 East Bryan Street, 4th Floor
Savannah, GA 31401
United States
(912) 446-1200 Savannah Network Support Services


Cisco's large family of new and legacy connectivity appliances supported by Progent includes ASA Series Firewalls and PIX 500 Series Firewalls, the Catalyst Firewall Services Module (FWSM), protected high-speed and IS routers, wireless access points and bridges, Cisco Meraki cloud-managed access points and distribution switches, wired and wireless IP phones and systems, Catalyst and Nexus family switches, as well as data protection and VPN technology. With the resources of one of the largest teams of Cisco-premier CCIE consultants of any independent consulting company, Progent has privileged access to Cisco's engineering support specialists and Cisco's advanced training tools to stay at the vanguard of network solutions.

Patch Management for Cisco Infrastructure Devices
Software update management is a critical and complicated process. Timely and correctly managed updating maximizes security, compliance, availability, and capability. Sporadic patch management can cause security gaps, compatibility issues, sluggish or inconsistent responsiveness, unnecessary offline stretches, or loss of important features. Patching involves more than occasional updates of operating systems and apps for servers and user machines. Firmware patches can be as critical for network appliances such as switches, firewalls, and wireless APs.

Software Update Management Support for Infrastructure Devices

Progent offers patch management expertise for network infrastructure appliances from Cisco and other leading suppliers

Progent has delivered high-end assistance for Cisco networking products for more than twenty years and Progent's support services for patch management offer businesses of any size a versatile and cost-effective option for assessing, testing, scheduling, applying, and documenting software and firmware updates to your dynamic IT network. To find out about Progent's service options for firmware update management, see Progent's software update management service plans.

In order to find out more about Progent's online and on-premises support for Cisco network infrastructure, choose a topic:

Additional Support Expertise Available from Progent
Progent also offers a broad selection of consulting expertise in vital areas to help companies to convert Cisco networking products into a cohesive IT solution that provides strategic advantage. A few of the consulting services offered by Progent's subject matter experts are project management support, VMware vSphere and vCloud planning and deployment, VMware Site Recovery Manager business continuity planning, VMware NSX virtual network design and management, Microsoft Windows Server 2022 solution design and integration expertise, Windows Server 2019 migration services, Windows 2016 hybrid cloud solutions, Windows Hyper-V consulting, disaster recovery planning, Windows Server 2012 R2 support, penetration testing with NodeZero from Horizon3.ai, network security compliance scanning, database administration and application expertise, and part-time CIO consulting services.

Progent can also help your company you to design, implement, manage and repair enterprise hybrid cloud solutions that include local and cloud-based infrastructure and that utilize Cisco networking technology. (Find out about Progent's Azure enterprise hybrid cloud solutions, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform planning and integration consulting.)

By offering a convenient centralized source for IT generalists and application experts, Progent is able to tailor fast, cost-effective, and thorough IT solutions that match the unique needs of companies in Augusta-Richmond County Georgia.



An index of content::

  • 24 Hour Envisioning Phase: Requirements Definition Consultancy Services Group Support Companies Project Methodology
  • 24 Hour Microsoft SharePoint Server 2013 Online Consulting Augusta, GA Microsoft SharePoint 2010 Computer Engineer Augusta
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  • 24/7 Consulting Services Microsoft Teams AAD Connect Microsoft Teams DLP Consultant
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  • 64-bit Upgrade Online Troubleshooting 64-bit Server Professionals
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  • 24/7/365 On-site Support Ekahau Onsite Wi-Fi Site Survey
    Ekahau Wi-Fi 6 Wireless Site Survey IT Consultant

    Progent's Ekahau-certified Wi-Fi consultants can help your business to plan, implement, optimize, manage and debug a Wi-Fi solution optimized for your facilities. Progent offers remote or onsite expertise for Ekahau Pro for predictive Wi-Fi planning and Ekahau Sidekick for onsite RF signal measurement.

  • After Hours iOS patch management Engineer Android patch management Consultancy

  • Microsoft Certified Partner Computer Engineer System Center Operations Manager
    Microsoft Certified Expert Operations Manager Integration Support

    Progent offers a selection of IT support packages for small businesses. These information technology outsourcing and network monitoring services are based on the anticipatory problem solving capabilities of System Center Operations Manager, a state-of-the-art network and system support product that tracks the reliability, performance, and safety of your network and identifies potential problems before they can bring down your system. With Progent's affordably priced network service programs, small organizations can choose a simple co-sourcing service program built around Operations Manager 2007 with server monitoring, reporting, Help Desk and online service or a comprehensive round-the-clock outsourcing package.

  • Aironet 3800 Access Point Computer Consultant Aironet Outdoor APs Remote Troubleshooting
  • Amazon MWS Contract Programmer Amazon Marketplace Web Service integration Contract Development
  • Antivirus Technical Support Services 24/7 Anti-Virus Support and Integration
  • Cisco Information Technology Consulting Firm Augusta, Richmond County, United States
  • Apple Final Cut Pro Instruction Apple Final Cut Pro Training
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  • 24-Hour Security Management Consulting
    Security Management Consult

    Progent offers the support of CISM Certified security consultants. The Certified Information Security Manager (CISM) organization describes the basic competencies and international standards of performance that IT security managers are expected to master. It provides executive management the assurance that consultants who have qualified for their CISM credential possess the experience and knowledge to deliver efficient security administration and support consulting.

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  • Windows, UNIX, Solaris Technical Consultant
    Solaris with Windows Professional

    If you are producing UNIX or Linux software on a network that includes MS Windows-based servers, desktops, and office applications, Progent can provide full-service IT outsourcing that allows you to focus on your field of high-value expertise without the continual hassle of managing your business network. By using automated network monitoring and by delivering online and in-person assistance when your business needs it, Progent represents an economical solution for supporting an IT system that provides excellent dependability, security, and performance. Progent's developer assistance services include comprehensive it outsourcing, virtual server infrastructure, remote and on-premises service and troubleshooting, 24x7 monitoring services, and Help Desk Call Center services.

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  • Award Winning BlackBerry BES Server Express Engineers Cisco Certified Experts BlackBerry BES Express Consulting Services

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    Microsoft Project Server 2010 Application Support

    Progent's Microsoft-certified consultants can provide advanced expertise in deploying, using and debugging any edition of Project Server and can deliver a broad variety of affordable online consulting services based on proven best practices to help organizations of all sizes to receive all the advantages of this leading platform. Support services offered by Progent include system planning, installation and upgrades, strategies for safe collaboration among onsite and remote or mobile users, network optimization, and customized online training classes.

  • Award Winning Consultancy Linux Online UNIX Online Computer Installation

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    Work at Home VoIP Online Support

    Progent can assist small and medium-size businesses to implement VoIP platforms to provide their telecommuters the benefit of seamless access to the corporate phone network.

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    Biggest NodeZero Security Penetration Testing Intrusion Detection

    Progent's certified cybersecurity consultants can perform NodeZero-based penetration tests to verify your security defense systems and policies are properly set up and effective.

  • Citrix MetaFrame Support and Setup Citrix XenApp Application Virtualization Consulting
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  • Cisco ASA Firewall with Firepower Integration
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    Cisco's Firepower Next Generation Firewalls deliver a significant performance boost compared to Cisco's previous-generation ASA 5500-X firewalls and include centralized management and automation of modern security features like application visibility and control (AVC), next-generation intrusion protection with risk prioritization, advanced malware protection (AMP), DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE firewall consultants can help you to plan and execute a smooth migration to Cisco Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and show you how to integrate Firepower appliances with Cisco's subscription-based security services to create and centrally control IT ecosystems that span branch offices, data centers, private clouds and public clouds.

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  • Consult Windows Server 2008 BranchCache Microsoft Experts Windows 2008 R2 Outsourcing
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    Progent's Power BI experts can assist you to plan, deploy, manage, enhance or troubleshoot your Power BI business analytics solution. Progent's database experts can help you to prep your source data for Power BI reports and dashboards. Progent can help you build and manage an onsite, cloud, or hybrid environment to run Power BI.

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  • Microsoft SQL Server 2016 On-site Support
    SQL Server Business Intelligence Specialist

    Progent's Microsoft certified professionals can provide small and medium size companies expert Microsoft SQL Server support. Microsoft SQL Server is a comprehensive, web-ready database and data analysis platform that opens the door to the rapid development of enterprise-class business applications that can give your business a competitive advantage. SQL Server provides built-in support for XML and the ability to query across the Internet and beyond the firewall. In addition to providing expertise, maintenance and problem solving services, Progent's SQL experts can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the business value of your IT network. Progent can also help you upgrade from older versions of Microsoft SQL Server to SQL Server 2005.

  • Forefront Threat Management Gateway Computer Consultant Threat Management Gateway 2010 Technical Support Services
  • Fortinet Cybersecurity Consultancies VPN Security Network Security Audit
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  • Google GCP Cloud integration Consulting CCIE Expert Certified Consulting Google GCP Cloud integration
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  • Immediate VMware vCloud Director vCD Engineer Professional VMware Cross vCenter NSX

  • ProSight password management system Consulting
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    Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to create, maintain, retrieve and protect information about your IT infrastructure, processes, applications, and services. You can quickly locate passwords or serial numbers and be warned automatically about impending expirations of SSL certificates or warranties. By cleaning up and managing your network documentation, you can save up to half of time spent searching for vital information about your IT network. ProSight IT Asset Management includes a centralized location for holding and sharing all documents related to managing your business network like standard operating procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT information. Whether you're making enhancements, performing maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the data you need the instant you need it.

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  • Infor SyteLine CloudSuite Production Control Specialist
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    Infor CloudSuite Industrial, formerly branded SyteLine, is an ERP solution that incorporates more than 25 years of experience helping manufacturing and distribution companies to manage complex supply chains and streamline critical business processes in order to get products to market fast and adhere to customer schedules consistently. Progent offers the expertise of an ERP specialist with over 20 years of experience working with the Infor CloudSuite Industrial/SyteLine product family. Progent offers online or onsite consulting that can range from occasional guidance to solution planning and project management outsourcing or co-sourcing. Sample consulting services available from Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, business analysis, customization, Configure/Price/ Quote, web site integration, troubleshooting, ETL, Amazon AWS integration, training, and database administration.

  • Juniper NetScreen VPN Security Auditor 24/7/365 Juniper NetScreen 5400 Firewall Security Evaluation
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  • Windows and Linux Engineer
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    If your office network combines Linux platforms with Windows, Progent can assist you to incorporate your computers into a unified environment that permits all your operating systems to coexist for simple management, seamless dataflow, high dependability, enhanced performance, and tight protection. Progent's Linux and Windows coexistence support offerings feature IT infrastructure integration and support, consulting for Microsoft Windows services for UNIX (SFU), online server monitoring and administration, online network help and troubleshooting, in-person technical support, and Contact Center support.

  • MSP360 Desktop Backup Technical Support MSP360 Backup Network Consultant
  • Mac Spam Filtering Consultants macOS Penetration Testing Network Consultants
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    Dynamics GP/Great Plains allows you to expand and manage your business more efficiently by delivering easy availability of decision-driving data and a fast ROI. Microsoft Dynamics GP confers major productivity benefits including its ability to expand the reach of your organization, handle your financials, computerize financial processes, unify procedures throughout your business, refine inventory control, enhance order accuracy, expand revenue and minimize lead-time, and increase cash flow. Progent can show you how to set up and maintain a reliable, safe server and communications infrastructure to support Great Plains, and can offer expert Microsoft Dynamics GP/Great Plains consultants to make sure you derive all the benefits of your Dynamics GP/Great Plains business management system.

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  • Applications Support SQL Server
    Networking Consultants Microsoft SQL Server

    Microsoft SQL Server 2005 delivers indispensable, standardized tools to IT experts and network users, reducing the difficulty of creating, integrating, administering, and using enterprise information and database applications on platforms ranging from handheld devices to corporate data networks. The sophistication and integration requirements of Microsoft SQL Server 2005 call for an IT consulting firm with hands-on expertise and wide knowledge in designing and deploying data-driven, comprehensive business IT applications. The experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of professional work supporting Microsoft technology, assures you success in planning, deploying and managing Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET platform.

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    Progent's Cisco Jabber consultants offer remote or onsite expertise to assist businesses of any size to plan, deploy, maintain, update or troubleshoot Cisco Jabber environments and Cisco Unified CM ecosystems. Progent can provide advanced expertise for all the technologies that make up building an end-to-end Cisco Jabber collaboration solution including Cisco network appliances and management software, Microsoft 365 applications, Windows and Mac desktops, iOS and Android smartphones, SIP interfaces, Wi-Fi networks, security and compliance, cloud computing, telepresence systems, PBX products, business continuity, and the many other pieces of a modern collaboration solution.

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  • Visual Basic for Applications for Mac Integration Support
    Office for Mac Support and Integration

    Microsoft Office for Mac allows Apple Macintosh users to run the world's most familiar business programs. Progent's Apple-certified Macintosh experts can show you how to set up Microsoft Office for Macintosh on a multi-vendor network that incorporates Apple OS X and Windows-powered platforms so that Mac users can take advantage of the latest features in Word, Excel, PowerPoint and Entourage in order to share data and network resources with co-workers who run Windows. Progent's engineers have expertise with both Mac and Windows technology and can provide service for environments that combine Mac with Windows computers with complete resource sharing, or environments which carefully restrict collaboration between Apple Mac and Windows users.

  • SCCM 2016 and SQL Server 2016 Support Microsoft Expert SCCM 2016 Security Technology Consulting
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  • Expert Microsoft Certified 64-bit Upgrade Support and Setup
    64-bit Migration Consultants

    Progent's Microsoft-certified consultants can assist your organization to update your servers and/or desktops from 32 bits to 64 bits. Progent can help you to understand the costs and advantages of upgrading to 64-bit processing, plan an efficient migration strategy that reduces business interruptions, and deliver economical, expert remote support to aid your organization to configure 64-bit operating systems and application software on your existing hardware.

  • SCDPM 2012 and Windows Server 2012 Technology Consulting Services Microsoft Data Protection Manager 2012 Consultant
  • SD-WAN Services Consulting ISR Router Support
  • SQL Server 2019 Big Data Cluster Information Technology Consulting SQL Server 2019 Performance Tuning Network Consultants

  • Cisco PIX Migration Troubleshooting
    Computer Engineer PIX Firewall Upgrade

    Cisco's PIX 500 Series firewalls have reached end of life and Cisco may no longer offer support these devices. Progent continues to offer consulting assistance for Cisco's PIX Series firewalls to help you with maintenance and management and Progent can in addition help you assess whether to adopt next generation firewall technology from Cisco. Progent's Cisco technology experts can help you design and implement a smooth upgrade to Cisco ASA 5500-X firewalls following leading practices.

  • SentinelOne Singularity XDR Specialist After Hours Specialist SentinelOne Behavior-based Antivirus

  • SCCM Hybrid Integration Online Support
    SCCM Azure Integration Support Services

    System Center Configuration Manager automates application and device deployment and updating, simplifies compliance settings management, keeps track of network assets, protects against company data leakage, performs network health reporting, allows safe self service, and offers a single point of control for administering multi-OS ecosystems running on-premises, cloud, or hybrid deployment models. Progent's Microsoft-certified SCCM consulting team and Microsoft Azure cloud specialists can assist you with any facet of designing, implementing, using and repairing a SCCM deployment for on-premises, cloud-based, or hybrid environments.

  • SentinelOne Virus Recovery Experts Computer Consultant 24/7/365 SentinelOne Singularity EDR Technology Professional
  • Server patch management Technology Professional Wi-Fi controllers patch management Engineer
  • SharePoint 2019 On Premises Online Troubleshooting Online Help SharePoint 2019 Modern Search

  • Configure Best Practices
    Microsoft Solutions Framework Project Methodology Manager

    Progent's staff of Microsoft and Cisco Premier experts average longer than a decade of hands-on industry background, at the front lines of network support, performing a broad variety of IT projects for a large mix of businesses. Every Progent support professional shares a proven collection of personal best practices which are combined into shared leading practices training that Progent instills in its support team. This ensures that you get not just world-class IT capability, but also a consultant with field-tested methods for using computer knowledge to solve actual IT problems quickly.

  • Short-Term Network Support Staffing Services Consulting Experts Augusta, Richmond County Augusta-Richmond County Staffing Help Augusta, GA
  • Small Business Cloud Migration Network Manager Small Business IT Outsourcing Server Troubleshoot Expert
  • Cisco Tech Support For Small Business
  • Small Business Computer Consulting Firm Microsoft Certified Certified Microsoft Partner Network Design
  • Small Business WAP571 Network Consulting Small Business WAP121 Network Consulting
  • Small Office Troubleshoot Small Business Consulting Group
  • Symantec VPN Firewall Support Symantec Firewall Security Company
  • System Center 2016 Amazon AWS Integration Online Help System Center 2016 Troubleshooting Computer Consultant




  • Les Kent has a 35-year track record of effective network integration, business management, sales, and operations. He has demonstrated a knack for developing sophisticated information technology solutions while working as a network architect, software developer, project manager, implementation consultant, and problem solver for small businesses, new ventures, and major enterprises.

  • Technical Consultant Small Business 500 Access Point Small Business Wireless Access Point IT Services

  • 24/7 Technical Support Hornetsecurity Altaro 365 Total Teams Chat Backup
    Hornetsecurity 365 Total Backup Technical Consultant

    Progent is a certified Hornetsecurity/Altaro partner and can design, install, and manage a deployment of 365 Total Backup to back up and restore your Microsoft 365 mailboxes, files residing on your organization's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows-powered laptops and desktops.

  • Richmond County, United States 24-Hour Cisco Upgrade
  • Telecommuters Assistance - Augusta-Richmond County - Collaboration Solutions Assistance 24/7/365 Offsite Workforce Augusta-Richmond County Consulting and Support Services - Collaboration Solutions Consulting Experts Augusta, Richmond County
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