For organizations of all sizes in Augusta-Richmond County Georgia, Progent can provide easy, quick, and affordable communication with CCIE-Premier engineers. CCIEs are top-level network experts who earn this elite recognition only after strenuous testing administered by Cisco. CCIEs can tackle the most complicated problems associated with network interfacing, troubleshooting, and configuration. Progentís CCIE-qualified professionals operate directly with Cisco's in-house staff in analyzing anomalies with Cisco IOS or NX-OS software and developing temporary alternatives or obtaining program patches to fix problems. A Cisco CCIE knows how to detect the cause of computer network problems stemming from network appliances or applications.

Progent offers affordable online contact with a CCIE specialist so you can get high-level assistance for complicated network problems that are affecting productivity but are outside the scope of your ordinary network support organization. Progent's CCIE-Premier network experts can access your system via advanced remote support tools in order to perform fast and affordable analysis and remediation of serious network issues.

Progent's CCIE Support Services
Most CCIEs are employed by big corporations or nationwide Internet providers, and so their skills are not readily accessible to smaller organizations. Progent is one of the rare support organizations to make CCIEs accessible to help small and mid-size companies. Also, Progent offers fast access to a CCIE remotely so that you can get timely help for urgent network issues that are reducing business efficiency. To learn how to contact a Progent CCIE for timely help with your IT infrastructure, visit online network assistance.

Eastern Georgia Contact Information:
Progent offers consulting services and onsite technical support throughout the Eastern Georgia and South Carolina.

Onsite IT Consulting
Progent locations in Eastern Georgia

City Address Phone Link
Augusta-Richmond County 901 Greene St
Augusta, GA 30901
(706) 760-7377 Augusta-Richmond County Network Support Services
Savannah 2 East Bryan Street, 4th Floor
Savannah, GA 31401
(912) 446-1200 Savannah Network Support Services


Cisco's extensive selection of both current and vintage networking appliances supported by Progent includes ASA 5500 Security Appliances and PIX 500 Firewalls, the Catalyst FWSM, secure high-speed and integrated services routers, Aironet and Meraki wireless access points, Meraki cloud-managed Wi-Fi access points and distribution switches, VoIP systems, Catalyst and Nexus family switches, as well as data security and Virtual Private Network (VPN) technology. Maintaining one of the largest groups of Cisco-premier CCIE consultants of any independent consulting firm, Progent has privileged access to Cisco's internal experts and the advanced training programs to stay at the leading edge of network solutions.

In order to learn more details about Progent's online and on-premises support for Cisco network technology, select a topic:

Other Support Services Available from Progent
In addition to Cisco infrastructure, Progent's consulting professionals can provide expertise for a variety of major facets of information system technology, enabling Progent's experts to deliver complete business solutions for companies of all sizes. A few key fields where Progent's IT consultants can provide high-level support include: By offering an efficient full-service source for network generalists and specialists, Progent is able to tailor fast, inexpensive, and comprehensive IT solutions that address the unique needs of companies in Augusta-Richmond County Georgia.



An index of content::

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    Office 365 Gmail migration Onsite Technical Support

    Microsoft has made a strong effort to enable seamless hybrid networks that integrate Office 365 Exchange Online and local Exchange systems. This permits you to have specific Exchange mailboxes hosted at your physical datacenter or private cloud and other mailboxes resident on Office 365. Progent's certified Exchange consultants can assist your organization with any facet of designing, implementing and troubleshooting your hybrid Office 365 Exchange Online solution. Progent's Exchange consultants can deliver as-needed support to help you resolve stubborn technical bottlenecks and also can provide comprehensive project management outsourcing to ensure your hybrid Office 365/Exchange initiative is carried out on schedule and within budget.

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  • 24/7 Small Office Technology Support Small Business Technicians

  • System Center Operations Manager Specialists
    MOM 2007 Online Consulting

    Progent provides a variety of IT support packages for small businesses. These information technology outsourcing and server monitoring services are based on the proactive problem solving capabilities of Operations Manager, a state-of-the-art server and system management software platform that monitors the availability, throughput, and security of your information system and identifies incipient problems before they can disrupt your network. With Progent's economically priced network support programs, small companies can select a basic co-sourcing service program based on Microsoft Operations Manager with network monitoring, reporting, Help Desk and online troubleshooting or a complete 24x7 outsourcing package.

  • Richmond County Cisco Small Business Networking
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    Progent can provide rapid remote access to Cisco-certified CCIE network infrastructure consultants. Progent's CCIE consultants can connect to your environment via advanced remote support utilities to provide quick and affordable analysis and repair of critical network infrastructure problems.

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    Cisco Prime Infrastructure Online Consulting

    Progent's Cisco-certified wireless consulting experts can help organizations of any size to design, deploy, administer and troubleshoot Cisco Aironet Wi-Fi access point environments to provide the performance, range, capacity, scale, security compliance and ease of management needed for seamless access between Wi-Fi and wired networks. Progent offers efficient online and onsite support for end-of-life and new-generation 802.11ac Aironet wireless access points and Progent can assist your business design and maintain wireless solutions that include indoor and outdoor/industrial Aironet Wi-Fi APs.

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    Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.

  • At Home Workforce IP Voice Network Engineer At Home Employees VoIP IT Consulting
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  • Support Outsourcing Extended Service Desk
    Specialists Extended Support Desk

    Progent offers several basic kinds of Helpdesk support : Microsoft and Cisco Help Desk Outsourcing Services, Virtual Helpdesk Support, and Help Desk Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk team of trained Microsoft professionals gives your clients instant access to a reliable technical resource with extensive experience delivering phone support and remote access troubleshooting for networks powered by Microsoft products. Progent's focus is on earning the support Call Center a positive reputation as a key contributor to company productivity. Progent's target is to fix and not simply record problems.

  • Automatic Failover Online Troubleshooting Consultants Fault Tolerant Internet Connection

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    Largest Expert Microsoft Certified Remote Troubleshooting SharePoint Excel Services

    Progent's Microsoft consultants can provide affordable remote support and development services to help you to plan, implement, administer, and maintain SharePoint 2010 installations that can involve web pages that can function as portals, extranets, document and media management applications, blogs, data warehouses, business analytics, enterprise-wide search engines, workflows, and other utilities to promote and enhance collaboration. Progent can help you combine SharePoint 2010 with Microsoft SQL Server and with other data sources as well as with Microsoft's popular desktop programs like Excel, Word, Outlook, and Project. Progent can help your business to migrate from previous versions of SharePoint or adapt a mix of web applications into a unified and easily managed SharePoint 2010 solution.

  • Azure Hybrid integration Engineer Specialists Microsoft Azure enterprise hybrid cloud solutions

  • Infor SyteLine CloudSuite Development Consultants
    SyteLine Consulting

    Infor CloudSuite Industrial, previously branded SyteLine, is an ERP platform that incorporates more than 25 years of experience helping manufacturing, distribution and service organizations to simplify complex supply chains and improve the efficiency of key business processes to get products to market quickly and meet customer commitments consistently. Progent offers the skills of an ERP specialist with more than 20 years of background with the SyteLine/CloudSuite Industrial platform. Progent offers remote or onsite services that spans from as-needed advice to solution design and project management outsourcing or co-sourcing. Sample consulting services available from Progent for Infor CloudSuite Industrial include implementation, upgrades, process improvement, application development, Configure/Price/ Quote, web site integration, debugging, data conversion, Office 365 integration, disaster recovery planning, and DBA services.

  • BDR and Business Continuity Solutions Integration Support Help and Support BDR and Business Continuity Solutions

  • Remote Network Management Outsourcing IT
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    Progent's Cisco-Premier network management engineers can assist you to run Cisco's management tools alongside a selection of powerful third-party products to create a complete network management solution in order to keep your environment operating reliably, conserve limited resources, guard your data, recover quickly from device breakdown or malicious assaults, and allow you to expand or repurpose valuable resources sensibly and affordably as your business evolves.

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    Progent can help companies of all sizes to migrate any part of their network infrastructure to the Microsoft Azure cloud. This can simplify IT management and lower hardware investments. Microsoft Azure includes a wealth of public cloud services and Progent can assist you to understand the advantages and restrictions of different cloud networking models supported by Azure. Progent can show you how to administer cloud-based or hybrid cloud and on-premises applications and resources and ensure you avoid the typical mistakes small organizations make when moving to the cloud. Progent can show you how to set up cloud servers on Azure Virtual Machines, utilize VHD storage with Azure Storage, handle authentication with Azure Active Directory, and create backup-and-recovery mechanisms with Azure Backup. Progent can also help you to prepare firewalls and IPsec VPN tunnels and to manage Apple iOS devices and Android handhelds.

  • BlackBerry Smartphone Support and Help BlackBerry Redirector Consultancy

  • Help Desk Computer Consultants
    24x7 Call Center Professionals

    The Help Desk support model adopted by Progent gives small organizations an efficient option to dependence on independent service individuals by offering extensive expertise accessible to multiple engineering teams, optional 24x7 access to urgent assistance, escalation capability to world-class engineers for solving even the most difficult problems, service consistency and dependability, prompt follow-up enforced by seasoned IT service administrators, a choice of easy-to-use ways for requesting support tasks, plus a high level of process transparency made possible by ticket updates and available through a web portal.

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    Progent's Private Cloud Hosting and Management service offers complete hosting of a small organization's servers in a solution that gives the maximum degree of availability and expandability and is also easy to move to any data center. Progent's Private Cloud Hosting options are based upon proven virtualization techniques that enable small businesses with mixed- platform IT systems to economize significantly on the expense of capital equipment, system maintenance, and IT management while achieving world-class fault tolerance and an unmatched level of vendor flexibility.

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    Progent's certified professionals can assist you you to calculate the advantages of Windows Server 2008 for your company, develop test systems and migration strategies, install Windows Server 2008 with your network environment and applications, train your IT staff how to run enhanced administration utilities, and deliver ongoing consulting and support via budget-friendly options including Help Desk Call Center support and online technical support.

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    Altaro VM Backup provides small organizations a dependable and budget-friendly platform for backing up and restoring Hyper-V and VMware-based VMs. Altaro VM Backup can be used for local, offsite, distributed, and cloud architectures and also supports cost-effective backup to Microsoft Azure storage. Headline capabilities include industry-leading Augmented Inline Deduplication to reduce backup storage needs, Continuous Data Protection (CDP) with backup spacing as low as five minutes for minimizing your Recovery Point Objective (RPO), military-grade encryption, granular restore options for specific files and emails, support for Windows CSV and for vCenter for handling larger deployments, and support for Microsoft VSS technology to back up live VMs without downtime. Progent is a certified Altaro partner and offers a wide range of consulting services to assist you to plan, install, optimize and troubleshoot a backup/restore solution based on Altaro VM Backup.

  • Expert Microsoft Certified Troubleshooting Windows Server 2008 Active Directory Consulting Services Windows Server 2008 DirectAccess
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    Windows Server 2008 R2 features outstanding levels of speed, protection, fault tolerance, expandability, and versatility that improve output of on-site, branch office, and mobile users. Progent's Microsoft-certified professionals can deliver cost-effective online engineering, troubleshooting, and education services to assist your company to plan, implement, and maintain Microsoft Windows Server 2008 R2 in order to add significant strategic value to your information system.

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  • MOM Case Study
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    Before Progentís Microsoft Operations Manager solution, network problems were approached reactively, once workers were impacted by them. With the help of proactive, automated warnings and trend reports created by Microsoft Operations Manager, Progent is now able to fix server issues before they grow to be serious enough to disrupt network uptime. Because of MOM, Progent can resolve incipient problems before customers know that the problems are there. Progent has background with Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to offer small company networks enterprise-class reliability, security and performance.

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    Progent has extensive experience providing a broad range of online network support and urgent repair services to local governments and school districts throughout the U.S. Progent is one of the pioneers in delivering expert remote network support and has provided network solutions to organizations in all 50 states. Online support saves travel expenses and solves issues more quickly than on-premises service calls.

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    Progent's Microsoft-certified consultants have more than a decade of experience designing, deploying, optimizing and fixing System Center Operations Manager environments and can provide organizations of any size expert online or onsite consulting services for Microsoft SCOM 2012. Progent can assist you to design a topology for Microsoft SCOM 2012 servers that provides the performance and availability needed to monitor your datacenter effectively, whether your infrastructure are onsite, cloud-based, or a hybrid environment. Progent's SCOM consultants can also assist you to import and customize System Center 2012 Operations Manager management packs according to industry best practices for monitoring network infrastructure and both Microsoft and third-party applications and services. Also, Progent can provide responsive remote or onsite technical support to help you to fix critical problems detected by System Center 2012 Operations Manager.

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    Progentís Wireless Site Survey helps you to plan and implement a wireless network customized for your facilities, providing you a wireless solution that has the coverage, speed, load-handling capability, Quality of Service, security, and hand-off capability your company needs. Progent's Wireless Site Survey services are offered either as an economical remote service or as a more comprehensive onsite service.

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    Progent's Microsoft-Premier SQL consultants can provide a range of support services to help small businesses to design, implement, manage, and troubleshoot SQL 2008 solutions so that they receive the maximum competitive advantage from Microsoft's advanced information management technology. In addition, Progent offers help with network architecture, company-wide protection, and software development to optimize the business value of your IT investment.

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    Progent's Cisco CCIE network infrastructure experts can help you to set up, manage, update and troubleshoot Cisco network products. Progent offers Cisco, Meraki and Nexus switch consulting, ASA firewall consulting, Meraki and Aironet Wi-Fi access point support, Cisco IP phone expertise, and CUCM/CallManager software consulting.

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    Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that allows Amazon sellers to streamline their operations by automating crucial sales activities such as listings, orders, payments, fulfillment, and reports. By tapping into Amazon's extensive online selling environment and automating their sales processes, merchants can expand their reach, reduce their cost of sales, accelerate reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can work with your development team and provide programming, workflow integration, project management support, and training to help you cut development time and costs and get to market quickly.

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  • WLAN controller Professionals
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    Progent's Cisco-certified wireless consultants can assist you to assess the benefits of using Catalyst Wi-Fi controllers to manage Wi-Fi deployments of any scale. Progent can help you to maintain and troubleshoot your current wireless environment or help you design and implement a smooth migration from outdated Wi-Fi controllers to current solutions.

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    Android ActiveSync Consultants

    Progent's seasoned team of IT consultants and application specialists have years of background delivering online and onsite support for businesses of all sizes who want to integrate Android phones into their information networks so that mobile clients can work together from virtually anywhere. Progent has the breadth of skills to solve technical problems that involve multiple manufacturers and that represent a mix of older and up-to-date technology. Progent offers cost-effective online technical support to help you with any facet of designing, deploying, managing and troubleshooting your Bring-Your-Own-Device (BYOD) environment. Progent can provide occasional support to help you to resolve particularly challenging technical issues, or Progent can provide comprehensive project management services to help you finish major IT projects on schedule and within budget. Progent can help with local, cloud-centric, or hybrid networks and offers support for all major operating systems, applications, management tools and network infrastructure. Progent also offers specialized group or individual classes to help you manage and use Android phones to maximize their business value.

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    Progent's Microsoft-certified consultants offer remote or onsite expertise to help organizations of any size to plan, implement, manage, and troubleshoot a backup/recovery solution based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can assist you to migrate from older versions of Data Protection Manager or from another backup/recovery platform, and Progent can optimize your SCDPM 2012 deployment for onsite, cloud-based, or hybrid datacenters. Progent offers occasional help for resolving particularly stubborn problems, or full project management services. Progent can also assist your business to incorporate Data Protection Manager into a comprehensive disaster recovery plan.

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    Top Ranked Internet Carrier Selection Specialist

    Progent offers access to the cost-effective support of online Internet connectivity consultants to help your organization to evaluate or update your Internet services so your Internet connectivity solution aligns with your business requirements. Support services provided by Progent include evaluation of your current bandwidth utilization, carrier and service plan analysis and selection, network provisioning, and managing a smooth move to a new carrier and/or service arrangement. Provisioning can include optimizing existing routers and switches and deploying new ones, setting up firewalls, and upgrading dependable Border Gateway Protocol configurations.

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    Azure and SQL Server integration Consultant

    Progent can help businesses of any size to migrate all or part of their computing infrastructure to the Microsoft Azure cloud. This can simplify IT administration and lower hardware investments. Microsoft Azure offers a wealth of public cloud services and Progent can assist you to evaluate the benefits and limitations of various cloud computing models you can use with Azure. Progent can show you how to administer cloud-resident or hybrid cloud and local apps and network infrastructure and ensure you avoid the typical mistakes small organizations make when migrating to the cloud. Progent can assist you to configure VMs on Azure Virtual Machines, use cloud storage with Azure Storage, handle user identity with Azure Active Directory, and build backup-and-recovery mechanisms with Azure Backup. Progent can also assist you to configure firewalls and VPN tunnels and also to integrate Apple iOS devices and Google Android handhelds.

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    ASA and PIX Specialists

    Progent's Cisco-premier CCIE network engineers can assist you to maintain your legacy PIX 500 or Cisco ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help you to plan, deploy, tune, administer and troubleshoot firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services

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    Progent offers small and medium size companies professional support for Intrusion Protection products and IPsec VPN solutions from major firewall and Virtual Private Network security companies including WatchGuard, Juniper Networks, and Symantec. Progent can help you create a detailed security plan and select the right technologies from multiple suppliers to achieve your security goals while staying within your spending restraints.

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    Support and Help VPN

    Progentís Cisco Security/VPN consultants and CCIE and CCNP certified support staff can help your small or mid-size business integrate and maintain Ciscoís security and Virtual Private Network products such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN products include both remote access and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN products are simple to manage and offer the flexibility to evolve with your growing business needs. Progentís Cisco-Premier network consultants are familiar with Ciscoís complete line of products targeted at eliminating information theft, virus and worm outbreaks, DDoS attacks, and other threats to your network. Progent can show you how to integrate Cisco technology to get safe access, intrusion protection, and full Identity services based on Cisco ACS using RADIUS security and TACACS to create a central client access control framework for user certification, permissions, and accounting from a graphical Web interface.

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    Office Word VBA Integration Companies

    Progent's certified Office Word and Office 365 Word experts can provide a broad range of economical remote support services to help you to manage and troubleshoot your existing Microsoft Office Word solution or help you to upgrade to a current release of Microsoft Office Word. Support available from Progent's experts include VBA programming, identifying and resolving compatibility problems between different releases of Office Word, interfacing Office Word with different Microsoft Office applications such as Office Excel and Microsoft Outlook or with 3rd-party data sources and plug-ins,network enhancements for dependable. reliable cloud connectivity, security and compliance support, smart phone integration, and remote training sessions customized for your special requirements.

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    Progent offers support expertise for WatchGuard Firewall security appliances including the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can help you choose, deploy, and maintain a WatchGuard Firewall product that aligns with your network security requirements and budget. Progent can assist you to manage legacy WatchGuard firewall appliances or migrate smoothly to current WatchGuard firewalls.

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  • Dynamics GP 2015 SmartList Designer Designer
    Consultancy Dynamics GP 2015 Security

    Dynamics GP 2015 R2 (formerly Great Plains) features a new design that improves cloud integration, supports the most popular handheld devices, allows one-time login with Microsoft Azure Active Directory, and strengthens security and compliance. Microsoft Dynamics 2015 R2 also simplifies reporting, incorporates nine new Workflows, extends the Web Client, and delivers over 100 improvements to various applications. Progent's team of Microsoft-certified and Cisco-certified consultants offer the broad technical skills and hands-on experience to resolve the critical IT and business issues involved with deploying and managing Dynamics GP 2015 R2 and can help your organization to carry out an efficient migration that will optimize the return on your investment in this mission-critical platform.

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