Augusta-Richmond County Remote Workers Solutions Support and Consulting
Cloud Systems Consulting and Support Services
Enlarging your at-home workforce may have a significant effect on network infrastructure, security, and corporate culture. Progent has two decades of background helping small and mid-size businesses to design, configure, manage, tune, and troubleshoot IT networks that support a remote workforce. Progent can help your Augusta-Richmond County organization to pick the right tools and adhere to leading practices in building and maintaining a safe virtual office ecosystem for teleworkers that promotes collaboration and delivers maximum business value. Progent can provide services ranging from as-needed guidance for helping you over challenging technical roadblocks to full project management or co-management to help you carry out mission-critical tasks.
Progent can help Augusta-Richmond County, Georgia businesses to succeed with any aspect of creating a high-performing telecommuting ecosystem by delivering network infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform customization and training, cloud integration, helpdesk outsourcing, cybersecurity, data protection solutions, and unified management.
Cloud Integration Services for Teleworkers
Progent offers advanced remote assistance for helping businesses to create, manage and optimize cohesive hybrid network models that incorporate internal data centers, at-home workers, branch offices, and cloud resources. Progent can provide top-tier consultant for all modes of cloud service including Infrastructure as a Service (IaaS), Platform as a Service, and Software as a Service. Progent can help remote workers fix issues with cloud connectivity, identity, and security.
Microsoft Azure is a leading family of cloud services that allows you to utilize infrastructure, servers, and key apps hosted on Microsoft's massive cloud. Azure includes over 100 cloud-based services including the ability to host Windows and Linux-based virtual machines, scalable cloud storage, messaging, app development with Visual Studio, and data protection. Progent can assist you to set up VMs on Azure Virtual Machines, configure storage on Azure Storage services, streamline identity control with Azure AD, and plan data backup and restore systems with Azure Backup. Progent's cloud experts can also show you how to create secure access to Azure for at-home workers by configuring and troubleshooting firewall appliances and VPN tunnels. To learn about Progent's expertise for Microsoft Azure, refer to Azure consulting.
Microsoft 365, previously branded Office 365, is Microsoft's popular suite of client productivity software and cloud-based services available by subscription. Microsoft apps and cloud services are marketed in a variety of bundles intended for users ranging from students and households to large enterprises. Progent offers fast and easy online access to consultants knowledgeable about Microsoft 365-compatible devices running Windows, Mac, iOS, and Google Android operating systems. Progent's experts can assist your business to evaluate the numerous subscription bundles available for Microsoft 365 and configure 365 apps for your teleworkers to achieve top business value. For details about Progent's consulting services for Microsoft 365, go to Microsoft 365 consulting support.
Microsoft 365 Exchange Online is one of the most widely used applications in Azure-hosted Microsoft 365 product suite. Exchange Online provides the advantages of reduced spending for physical infrastructure, easier management, on-demand scaling, high reliability, and additional advantages associated with public clouds. Microsoft has designed Exchange Online to operate seamlessly with local deployments of Exchange, allowing customers to create hybrid cloud/onsite networks. Progent's certified Exchange experts can provide as-needed assistance to guide you through tough technical bottlenecks and can also provide comprehensive project management services to make sure your telecommuters have convenient and safe access to your Microsoft 365 Exchange Online environment. To find out Progent's consulting expertise for Microsoft 365 Exchange Online, go to Microsoft 365 Exchange Online configuration and troubleshooting expertise.
Amazon Web Services (AWS) is a pioneer in the public cloud computing market and is the world's biggest provider of cloud-based services. Progent can provide quick and affordable online contact with cloud connectivity consultants who can assist your business to design, deploy, manage, and debug hybrid IT networks that incorporate Amazon AWS cloud services with on-premises data centers and with other public clouds like Azure. Progent also can provide access to Cisco-certified CCIE networking consultants to help you to create a high-uptime network architecture so your users have a productive computing environment whether they are working from your main office, a branch office, at home, or on the move. To learn about Progent's expertise for Amazon AWS, refer to Amazon AWS integration support.
Google Cloud Platform (GCP) is a leading collection of cloud computing services that provides Infrastructure-as-a-Service and Platform-as-a-Service (PaaS) products. Progent's certified Microsoft, Linux, and Cisco experts can assist you to scale your existing IT resources with the Google Cloud Platform, and Progent's DBA experts can help you make your critical applications cloud friendly so your telecommuters can benefit fully from Google Cloud services. Progent can help you to deploy VMs on Google Cloud Compute Engine, plan an efficient storage solution with Google Cloud Storage, and simplify access management for at-home workers with GCP Cloud Identity services. Progent can also assist you to use GCP's management tools to administer and track your Google Cloud ecosystem. To find out, visit Google Cloud Platform integration support.
Contact Progent for Telecommuter Expertise
To contact Progent about building and maintaining an efficient work-from-home solution for your Augusta-Richmond County, Georgia business, call
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ProSight Server and Desktop RMM Onsite Technical Support
Desktop Monitoring and Reporting Computer Consulting
ProSight LAN Watch is Progent's server and endpoint monitoring managed service that uses state-of-the-art remote monitoring and management technology to keep your IT system running at peak levels by checking the health of critical devices that power your information system. When ProSight LAN Watch detects a problem, an alarm is sent immediately to your specified IT management personnel and your assigned Progent consultant so any potential problems can be addressed before they can disrupt your business.
Flexential Colocation Center Specialists
Flexential Colocation Center Engineers
Progent makes use of the Flexential Tampa data center primarily to provide private cloud hosting. Progent maintains a group of IT consultants based in the Tampa area, and Progent also offers remote expertise from Progent's countrywide roster of Microsoft-certified experts, Cisco-certified CCIE network infrastructure engineers, ISSIP-CISSP-certified security consultants, Hyper-V and VMware virtualization professionals, and veteran disaster recover planning experts. Progent can also help your business to plan and implement a move to the Flexential facility by providing services like planning system configuration, recommending hardware, system configuration and testing, debugging, setting up online management, and training your network staff.
Microsoft Partner Network Integration
Microsoft Certified Small Office IT Outsourcing
Progent is a Microsoft Certified Partner and has earned accredited competencies such as Advanced Infrastructure Solutions. Microsoft Certified Partners represent the elite organizations who earn the top customer endorsement and are afforded the tightest operational relationship with Microsoft. The understanding, capabilities, and commitment needed to achieve the level of Microsoft Certified Partner benefits Progent's customers by allowing Progent to provide your company better technical solutions for your IT system.
Integration Support Windows Server 2016 Hybrid Cloud Integration
Biggest Windows Server 2016 High Availability Integration Services
Progent's Windows Server 2016 disaster recovery consultants can help you to plan and deploy a DR system built around Microsoft's cloud-tested Failover Clustering tools such as Cluster Operating System Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent recovery, Storage Spaces Direct for enterprise-class network-attached storage using commodity equipment, VM Load Balancing for enhancing the speed and resilience of Failover Clusters while minimizing TCO and management overhead, and Cloud Witness for easy, affordable deployment of a failover cluster quorum arbitration point.
Automatic Network Topology Diagrams Consultant Services
ProSight Remote Infrastructure Management Specialist
ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and affordable for small and mid-sized organizations to map out, monitor, optimize and debug their networking hardware like routers and switches, firewalls, and wireless controllers plus servers, client computers and other devices. Incorporating state-of-the-art Remote Monitoring and Management technology, WAN Watch ensures that infrastructure topology maps are kept updated, captures and displays the configuration of virtually all devices on your network, monitors performance, and generates alerts when issues are detected. By automating time-consuming network management processes, ProSight WAN Watch can knock hours off ordinary tasks such as network mapping, reconfiguring your network, finding devices that need important software patches, or isolating performance bottlenecks.
XenServer Virtualization Consulting Services
XenServer Specialist
Progent's Citrix-authorized engineers can help you to evaluate the strategic benefits of XenServer and additional Citrix platforms, and can assist you to design, test, execute, troubleshoot, and maintain a XenServer installation. Progent can also analyze your current Citrix technology environment and help you to enhance consolidation, performance, security and compliance, uptime, and disaster recovery.
ProSight Duo MFA Computer Consulting
Support and Setup Multi-factor Authentication
Progent's Duo managed services incorporate Cisco's Duo cloud technology to protect against stolen passwords by using two-factor authentication (2FA). Duo enables single-tap identity confirmation on Apple iOS, Google Android, and other out-of-band devices.
Shared Computer Support Help Desk Costs Remote Troubleshooting
CISA Certified Security Expert Troubleshooting Extended Support Desk Cost Savings
Progent's Help Desk Call Center management and co-management service programs help companies to save money and enhance productivity.
Specialists Information Risk Evaluation
Cybersecurity Vulnerability Assessment Technology Professional
Progent has created several network security service bundles designed to deliver larger institutions an independent and comprehensive security assessment from a team of premier security engineers. All Progent's security evaluation packages incorporate a collection of procedures including network scans from inside and from beyond your network firewall, professional interpretation of results by certified security consultants, creation of a report explaining the results, plus an interactive concise executive summary and an in-depth interactive outbrief for internal IT administrators.
Mandriva Linux Engineer
Emergency Colbolt Linux Computer Consultants
Progent's Linux support services provide small and mid-size companies and software developers support for administering and maintaining Linux computers that run with Microsoft-powered technology. Progent can give your business access to Linux experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISA and CISSP certification. This wide range of experience provides you with a convenient single consulting firm to help you create and maintain a protected and robust mixed-platform connectivity and communications solution that supports Linux and Microsoft interoperability by integrating MS Windows with major Linux derivatives including RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLOS, fedora, Gentoo, Mandriva Linux, Debian-GNU, and Slackware.
Computer Consultants Exchange 2013 Compliance
Exchange 2013 Disaster Recovery Onsite Technical Support
Exchange 2013 includes major improvements to the capabilities of its predecessor Microsoft Exchange 2010 and introduces powerful new features as well as a revamped architecture. These improvements favorably impact vital IT areas such as manageability, availability, compliance, operational costs, teamwork, expandability, performance, cross-version interoperability, and productivity. Progent's certified Exchange Server 2013 consultants can help you understand the possible business benefits of migrating to Exchange Server 2013, create a cost-effective validation and deployment plan, and educate your IT team to manage your Microsoft Exchange Server 2013 environment. Progent can also provide affordable remote support and management for Microsoft Exchange Server 2013.
Support and Setup Microsoft System Center Operations Manager
Microsoft System Center Operations Manager Integration Support
Progent's Microsoft-certified consulting experts have more than 10 years of experience planning, implementing, enhancing and repairing SCOM environments and can provide organizations of all sizes expert online or onsite consulting support for SCOM 2012. Progent can help you to plan an architecture for SCOM 2012 servers that provides the responsiveness and availability needed to watch over your IT resources efficiently, whether your datacenters are onsite, cloud-based, or a mixed solution. Progent's SCOM consultants can also help you to import and set up Microsoft SCOM 2012 management packs according to industry best practices for monitoring network infrastructure as well as Microsoft and 3rd-party apps and services. Also, Progent can provide fast remote or on-premises troubleshooting to help you to remediate critical problems uncovered by SCOM 2012.
Microsoft Certified Partner Support and Integration Windows Server 2022 Hybrid Integration
Windows Server 2022 Cybersecurity Consultant Services
Progent's certified Windows Server 2022 experts can help your organization to plan and implement an efficient migration to Windows Server 2022 using a self-hosted system architecture or a hybrid model that integrates cloud-hosted Windows Server on Azure with an on-site implementation of Windows Server 2022.
Antivirus Technology Consulting
Postini Technical Support Services
E-Mail Guard is Progent's economical antispam and antivirus solution that gives small businesses world-class defense from spam, viruses, directory harvesting, and other types of email-borne assaults on computer networks. E-Mail Guard is based on Postini's perimeter management technology, a sophisticated library of web-managed anti-spam and antivirus services that ward off email attacks before they can breach the network firewall. Perimeter Manager also allows administrators track and manage their email application, irrespective of server platform, hardware technology, or geographic location.
Radvision XT5000 Consultant Services
SCOPIA Video Conferencing Consultant
Progent can provide the support of a senior consultant with years of hands-on experience installing, maintaining, and upgrading video conferencing systems from top-tier suppliers such as Cisco/TANDBERG, Polycom, and LifeSize. Progent's consultants can coordinate with your in-house network support group, your ISP, and your video conferencing platform vendor to help your company maximize the business value of your video conferencing solution.
Urgent Shared Service Desk IT Consulting
Supplemental Help Desk On-site Technical Support
Progent's Standard Help Desk Services offer a complete service desk solution that handles all facets of remote Level 1 desktop support from service requests through ticketing, screen sharing, progress tracking, problem solving, and management reports. Support services are offered at a substantial discount off Progent's regular desktop service rates, and Progent can provide the option of fast as-needed escalation to Level 2 and Level 3 experts to handle the most problems.
Co-managed Heldesk Help and Support
Virtual Service Desk Online Technical Support
Progent's Computer Help Desk Outsourcing Services for PC desktop support are designed specifically for small organizations who need fast access to a Help Desk Call Center with expert phone support and effective escalation capability but who must work within a limited IT budget. Important features of Progent's Help Desk Outsourcing Support Services are Help Desk Call Center Phone Support, Optional Remote Access Support, System Assessment, Problem Prioritization, Virtual Help Desk Support, Per Minute Billing, and Help Desk Applications Recommendation and Deployment.
Progent's Management Information Technology Outsourcing Company
24 Hour Network Management Services Progent Management
Progent's management team consists of industry veterans with years of experience delivering network consulting services, troubleshooting, and long-term information system planning to businesses ranging in size from startups to global enterprises. Great service requires great personnel, and Progent stands out by having assembled a management staff able to provide customers with the best service value available anywhere.
MSP360 Exchange Mailbox Backup Troubleshooting
MSP360 Backup Computer Consultant
Progent can assist you to design, install and administer a backup solution based on MSP360 Backup technology to protect your resources hosted on any leading public cloud. Progent can provide monitoring and remote management to protect against data loss caused by human miscues, software errors, ill-intentioned insiders, and malware attacks like ransomware.
Dynamics GP 2013 Computer Consultant
Dynamics GP Great Plains Software Network Consulting
Microsoft Dynamics GP/Great Plains can help you grow and manage your company better by offering deep availability of strategic data and a rapid return on investment. Microsoft Dynamics GP offers major business benefits such as its ability to expand the presence of your company, handle your financials, automate financial operations, standardize procedures across your company, refine inventory control, enhance order accuracy, expand sales and minimize lead-time, and maximize cash flow. Progent can show you how to configure and manage a reliable, safe server and communications foundation to support Great Plains, and can offer experienced Microsoft Dynamics GP consultants to make sure you reap the full advantages of your Microsoft Dynamics GP/Great Plains software.
Cisco Experts Part-Time CIO Integration Support
Part-Time CIO Setup and Support
Progent can provide small companies with an information management expert who can act as a part-time CIO. This part-time Chief Information Officer can offer strategic direction to help you integrate appropriate IT products to enhance business processes so they match more closely with your business goals. Your business can develop and implement a well thought out IT strategy without incurring the expense of a full-time senior IT executive.
Small Business 300 Access Point Support Services
Small Business 100 Access Point Configuration
Progent's Cisco-certified Wi-Fi integration consulting experts can help organizations to configure, administer, and debug Cisco Small Business 100/300/500 Wireless APs.
24x7x365 Microsoft SCOM Help and Support
24x7 Network IT Services
Remote continuous network monitoring, proactive alarms, and periodic reports are vital to preserving the health of your network and avoiding unnecessary and expensive disruptions. Remote Monitoring and Management technology has progressed so far that companies of any size can afford a degree of protection that was previously limited to large enterprises. Progent can provide a variety Remote Monitoring and Management (RMM) options delivered as economical services designed to help you to detect and resolve a an array of IT network issues before they get big enough to hurt productivity.
Consulting Services NotPetya ransomware hot line
Nephilim ransomware hot line Specialists
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can assist your business to halt the spread of an ongoing ransomware attack. Call 800-462-8800
Exchange 2016 Compliance Search Support and Setup
Integration Exchange 2016 Mailbox migration
Progent can assist you in any and all phases of your upgrade to Exchange 2016 including planning high availability (HA) infrastructure for an on-premises, Microsoft cloud connected or hybrid environment; licensing compliance for Exchange Server and Windows Server 2012 R2+; moving mailboxes; Hyper-V strategy; determining storage requirements for your VMs, mailbox databases and log files; setting up hardware load balancing for high-availability CAS services; planning, configuring and testing Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; preparing the firewall; creating SSL certs; providing client integration with Office desktop or Microsoft 365; and configuring Outlook on the web.
Network Consultants Microsoft LCS Server Instant Messaging
Live Communications Server 2007 Consult
Microsoft Office Communications Server delivers Instant Messaging and presence as part of a scalable, world-class package offering enhanced security, seamless integration with other Microsoft software, an extendable, standards-based development environment, and compliance with regulatory requirements such as HIPAA, SOX, and Gramm-Leach-Bliley. Your enterprise can realize lower costs and elevated business efficiencies, increased worker productivity, and better intellectual property security with this simple-to-manage, highly available IM platform. Effective deployments of Office Communications Server call for careful planning and consideration before roll out. Progent's Microsoft-certified consultants can provide the skill needed to deliver all the benefits of Office Communications Server across your entire organization.
SQL Server 2019 Disaster Recovery Technology Consulting
Remote Consulting SQL Server 2019 SSAS
Progent's Microsoft-certified SQL Server 2019 experts can help you to evaluate the advantages for migrating to SQL Server 2019 and can provide fast remote or on-premises access to consulting experts in system planning and deployment, application development, SQL Server management, and network security.
Windows Server 2019 Windows Time Service Online Support
Remote Support Windows Server 2019 and SCOM
Progent's Microsoft-certified Windows Server 2019 experts can help your organization to design and carry out an efficient migration to Windows Server 2019 using existing deployment architecture or a new cloud-based or hybrid model. Microsoft Windows Server 2019 delivers major improvements in scale, speed, manageability, Hyper-V virtualization, cybersecurity, hybrid on-prem plus cloud integration, availability, and Linux support.
wireless VoIP phone and Aironet APs Support Services
24-7 CCIE Certified Remote Consulting Wi-Fi IP phone integration
Progent's Wi-Fi IP phone configuration and troubleshooting experts offer remote and on-premises support to help your organization create and manage a Cisco Wi-Fi IP phone deployment by providing integration services that range from debugging the configuration of an IP phone or access point to offering project management outsourcing or co-sourcing for modernizing the Wi-Fi infrastructure of an entire campus.
Microsoft Access desktop Reporting
Largest Microsoft Access Outsourced Programming
Progent offers affordable remote support for all editions of Office Access including Access desktop and Access Web App and can provide advanced assistance for application development, database conversion, performance tuning, report design, and troubleshooting. Progent also offers tailored online training for Access programming and DBA services.
Consultant Windows Server 2016 Hybrid Cloud Integration
Consultant Services Windows Server 2016 Integration
Progent's Windows Server 2016 disaster recovery/business continuity consultants can assist you to design a disaster recovery system based on Microsoft's most advanced Failover Clustering technologies including Cluster Operating System Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent recovery, Storage Spaces Direct for high-performance storage clusters using low-cost hardware, Virtual Machine Load Balancing for improving the performance and resilience of Failover Clusters while reducing TCO and operational expenses, and Cloud Witness for easy, economical deployment of a stretch cluster quorum arbitration point.
SCVMM 2012 PowerShell On-site Technical Support
Virtual Machine Manager Online Consulting
Progent can help businesses of all sizes to follow best practices to configure System Center 2012 Virtual Machine Manager hosts and host groups, networking, storage, and libraries; design, implement, and manage private clouds, VMs, and services in SCVMM 2012; and integrate SCVMM 2012 with SCOM 2012 for comprehensive monitoring and reporting. Progent can assist you to migrate from an older release of SCVMM or from another management system, and Progent can help you to optimize and repair your current SCVMM 2012 ecosystem so you realize maximum return on investment.
Emergency VMM Database Professional
SCVMM 2012 XenServer Consultants
Progent can assist organizations of any size to adhere to best practices to configure System Center 2012 Virtual Machine Manager hosts, fabric, storage systems, and library resources; design, integrate, and administer private clouds, virtual machines, and VMM services in SCVMM 2012; and integrate SCVMM with SCOM 2012 for enterprise-class reporting. Progent can help your company to move from an earlier edition of System Center Virtual Machine Manager or from another management system, and Progent can help you to enhance and repair your existing SCVMM ecosystem so you realize the highest possible business value.
Hybrid Network Solution Provider
Small and Midsize Office Network Support Companies
Progent's Microsoft and Cisco premier network engineers offer expert support for a wide range of products and technologies and can deliver that assistance by phone nationwide or in person in major cities across the country and anywhere in California. Progent provides remote support for information systems based on Microsoft Windows, UNIX, Linux, Sun Solaris, or Apple ac, or for systems that incorporate a mix of Microsoft and UNIX/Linux technology. Progent also offers the expertise of Cisco CCIE network specialists for the toughest connectivity problems, plus the support of CISSP-qualified security consultants to assist with high-level security planning and problem solving. Progent has delivered remote network support to businesses in all 50 states in the United States.
Shared Support Desk Help and Support
Co-managed Support Desk Remote Support Services
Progent's Shared Help Desk service makes it possible for your IT organization to split responsibilities for Help Desk services seamlessly between your IT team and Progent's pool of certified technical support technicians and subject matter experts (SMEs). Progent's Co-managed Help Desk service is an advanced service desk solution based on ConnectWise Manage, the top shared professional services automation platform for handling service requests, ticket lifecycle, ownership, progress tracking, and metrics.
Cisco ASA Firewall AVC Configuration Online Technical Support
24-Hour Firesight Support and Integration
The latest generation of ASA 5500-X Series of firewalls with Firepower Services provide significantly more bang for the buck than Cisco's previous firewalls and have superseded the ASA 5500 and PIX 500 security appliances for new deployments. Progent's Cisco-premier CCIE network consultants can help you to maintain your current PIX or Cisco ASA 5500 firewalls or migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also assist your company to design, integrate, optimize, manage and debug firewall environments based around Cisco ASA 5500-X firewalls with Firepower Services.
Exchange Server 2000 Upgrade On-site Technical Support
Microsoft Exchange 2000 Upgrade Professionals
Progent is among the most expert information technology consulting firms for integrating email and messaging systems based on Microsoft Exchange 2000 Server. Progent specializes in helping small and mid-size businesses get the full benefits of Microsoft Exchange Server 2000 under common situations including updating from Microsoft Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail system, and using managed services for your Exchange 2000 Server support.
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