Ransomware Hot Line: 800-462-8800
24x7 Online Help from a Senior Ransomware Engineer
Ransomware needs time to work its way through a network. Because of this, ransomware assaults are typically launched on weekends and at night, when IT personnel are likely to take longer to recognize a break-in and are least able to organize a quick and forceful defense. The more lateral progress ransomware can make inside a victim's system, the more time it will require to recover basic IT services and scrambled files and the more data can be stolen and posted to the dark web.
Progent's Ransomware Hot Line is intended to assist you to complete the urgent first step in mitigating a ransomware assault by stopping the bleeding. Progent's remote ransomware experts can help organizations in the Augusta-Richmond County area to identify and isolate infected servers and endpoints and protect undamaged resources from being penetrated.
If your network has been breached by any strain of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Recovery Services Offered in Augusta-Richmond County
Modern variants of ransomware like Ryuk, Sodinokibi, DopplePaymer, and Egregor encrypt online files and invade any available system restores. Data synchronized to the cloud can also be impacted. For a poorly defended environment, this can make automated recovery almost impossible and effectively throws the IT system back to square one. Threat Actors, the hackers responsible for ransomware assault, demand a settlement fee for the decryptors required to unlock scrambled files. Ransomware assaults also attempt to exfiltrate files and hackers demand an extra payment for not posting this information or selling it. Even if you are able to restore your system to a tolerable point in time, exfiltration can pose a big problem depending on the sensitivity of the downloaded information.
The recovery process after a ransomware attack involves several distinct phases, most of which can proceed in parallel if the recovery workgroup has a sufficient number of people with the required experience.
- Quarantine: This urgent initial response involves blocking the sideways spread of the attack within your IT system. The more time a ransomware assault is allowed to run unchecked, the longer and more expensive the restoration process. Recognizing this, Progent maintains a round-the-clock Ransomware Hotline monitored by seasoned ransomware recovery engineers. Containment processes consist of isolating affected endpoints from the network to block the spread, documenting the environment, and protecting entry points.
- System continuity: This involves restoring the IT system to a basic acceptable degree of functionality with the least delay. This effort is typically the top priority for the targets of the ransomware attack, who often see it as a life-or-death issue for their business. This project also demands the broadest range of technical skills that cover domain controllers, DHCP servers, physical and virtual servers, desktops, laptops and mobile phones, databases, office and mission-critical applications, network architecture, and protected endpoint access management. Progent's ransomware recovery experts use advanced workgroup platforms to organize the complex recovery process. Progent appreciates the urgency of working quickly, tirelessly, and in concert with a client's management and network support staff to prioritize activity and to put vital resources on line again as quickly as feasible.
- Data recovery: The work required to recover files impacted by a ransomware assault depends on the condition of the systems, the number of files that are encrypted, and what restore techniques are required. Ransomware assaults can destroy critical databases which, if not carefully closed, might have to be reconstructed from scratch. This can include DNS and Active Directory (AD) databases. Microsoft Exchange and Microsoft SQL Server depend on AD, and many manufacturing and other business-critical applications depend on Microsoft SQL Server. Often some detective work may be needed to find clean data. For example, non-encrypted OST files (Outlook Email Offline Folder Files) may have survived on employees' desktop computers and laptops that were not connected during the ransomware assault.
- Implementing advanced AV/ransomware protection: Progent's ProSight Active Security Monitoring incorporates SentinelOne's behavioral analysis technology to give small and medium-sized companies the benefits of the same AV tools implemented by many of the world's biggest enterprises such as Netflix, Citi, and NASDAQ. By delivering in-line malware blocking, identification, mitigation, recovery and forensics in a single integrated platform, Progent's ProSight ASM cuts TCO, streamlines management, and expedites operational continuity. SentinelOne's next-generation endpoint protection engine incorporated in ProSight Active Security Monitoring was ranked by Gartner Group as the "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, reseller, and integrator. Learn about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense with SentinelOne technology.
- Negotiating a settlement with the hacker Progent has experience negotiating ransom settlements with hackers. This calls for working closely with the victim and the cyber insurance provider, if any. Services include determining the kind of ransomware involved in the assault; identifying and establishing communications the hacker persona; verifying decryption tool; budgeting a settlement with the victim and the insurance carrier; establishing a settlement amount and timeline with the TA; checking adherence to anti-money laundering sanctions; carrying out the crypto-currency transfer to the TA; acquiring, learning, and using the decryption tool; troubleshooting failed files; creating a clean environment; remapping and reconnecting datastores to reflect exactly their pre-encryption state; and reprovisioning physical and virtual devices and software services.
- Forensic analysis: This activity involves discovering the ransomware assault's progress across the network from start to finish. This history of how a ransomware assault progressed within the network assists you to evaluate the impact and highlights weaknesses in rules or processes that need to be corrected to prevent later break-ins. Forensics entails the examination of all logs, registry, Group Policy Object (GPO), Active Directory, DNS, routers, firewalls, schedulers, and basic Windows systems to look for variations. Forensics is commonly given a top priority by the insurance carrier. Since forensic analysis can take time, it is essential that other key recovery processes like operational continuity are pursued concurrently. Progent has an extensive roster of IT and cybersecurity experts with the knowledge and experience needed to carry out the work of containment, business continuity, and data restoration without disrupting forensics.
Progent has delivered remote and on-premises IT services across the U.S. for more than two decades and has been awarded Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's roster of subject matter experts (SMEs) includes professionals who have been awarded high-level certifications in core technology platforms including Cisco networking, VMware virtualization, and popular Linux distros. Progent's cybersecurity experts have earned industry-recognized certifications including CISA, CISSP, and CRISC. (See Progent's certifications). Progent also has top-tier support in financial and Enterprise Resource Planning software. This broad array of skills gives Progent the ability to salvage and consolidate the surviving parts of your IT environment following a ransomware attack and rebuild them quickly into a viable network. Progent has worked with top cyber insurance carriers like Chubb to help organizations recover from ransomware attacks.
Contact Progent for Ransomware System Restoration Consulting in Augusta-Richmond County
For ransomware system recovery expertise in the Augusta-Richmond County area, call Progent at 800-462-8800 or go to Contact Progent.