Ransomware Hot Line: 800-462-8800
24x7 Online Help from a Top-tier Ransomware Engineer
Ransomware requires time to work its way across a target network. Because of this, ransomware assaults are commonly unleashed on weekends and late at night, when support staff are likely to be slower to recognize a penetration and are less able to organize a quick and coordinated defense. The more lateral progress ransomware is able to achieve within a target's network, the longer it will require to restore basic operations and scrambled files and the more data can be stolen and posted to the dark web.
Progent's Ransomware Hot Line is intended to assist organizations to carry out the time-critical first phase in mitigating a ransomware assault by containing the malware. Progent's online ransomware engineers can assist businesses in the Augusta-Richmond County metro area to identify and quarantine breached servers and endpoints and protect clean resources from being penetrated.
If your system has been penetrated by any version of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Recovery Services Available in Augusta-Richmond County
Current strains of crypto-ransomware such as Ryuk, Sodinokibi, Netwalker, and Egregor encrypt online files and attack any accessible system restores and backups. Files synchronized to the cloud can also be corrupted. For a vulnerable environment, this can make automated recovery nearly impossible and basically sets the datacenter back to square one. Threat Actors (TAs), the hackers behind a ransomware assault, demand a settlement fee for the decryptors required to unlock encrypted data. Ransomware attacks also attempt to steal (or "exfiltrate") files and hackers require an additional settlement for not publishing this information on the dark web. Even if you can restore your system to an acceptable date in time, exfiltration can pose a big issue depending on the sensitivity of the downloaded information.
The restoration work after a ransomware attack has several crucial stages, the majority of which can proceed concurrently if the response team has enough people with the required skill sets.
- Containment: This time-critical initial response involves blocking the sideways spread of ransomware within your network. The longer a ransomware attack is allowed to run unrestricted, the longer and more expensive the recovery process. Because of this, Progent keeps a 24x7 Ransomware Hotline monitored by seasoned ransomware response experts. Containment processes consist of cutting off affected endpoints from the network to block the spread, documenting the IT system, and protecting entry points.
- Operational continuity: This covers bringing back the IT system to a minimal useful level of capability with the shortest possible delay. This process is typically the highest priority for the targets of the ransomware attack, who often perceive it to be a life-or-death issue for their company. This project also requires the broadest array of IT skills that span domain controllers, DHCP servers, physical and virtual servers, PCs, laptops and smart phones, databases, office and line-of-business apps, network architecture, and safe remote access. Progent's ransomware recovery experts use advanced workgroup tools to coordinate the complex restoration process. Progent understands the importance of working rapidly, tirelessly, and in concert with a client's managers and network support staff to prioritize tasks and to put vital services on line again as fast as possible.
- Data restoration: The effort necessary to recover files damaged by a ransomware assault depends on the state of the network, the number of files that are encrypted, and which recovery techniques are needed. Ransomware assaults can destroy pivotal databases which, if not carefully closed, might need to be reconstructed from scratch. This can include DNS and Active Directory databases. Exchange and Microsoft SQL Server depend on Active Directory, and many manufacturing and other mission-critical platforms depend on Microsoft SQL Server. Often some detective work could be required to find clean data. For example, undamaged OST files (Outlook Email Offline Folder Files) may have survived on staff desktop computers and notebooks that were off line at the time of the ransomware assault. Progent's ProSight Data Protection Services utilize Altaro VM Backup tools to defend against ransomware attacks by leveraging Immutable Cloud Storage. This produces tamper-proof backup data that cannot be erased or modified by anyone including administrators or root users.
- Setting up advanced AV/ransomware protection: Progent's Active Security Monitoring utilizes SentinelOne's behavioral analysis technology to give small and mid-sized businesses the advantages of the identical AV technology implemented by many of the world's biggest enterprises such as Walmart, Visa, and NASDAQ. By delivering real-time malware filtering, identification, mitigation, recovery and forensics in one integrated platform, Progent's ProSight Active Security Monitoring reduces total cost of ownership, simplifies management, and expedites resumption of operations. SentinelOne's next-generation endpoint protection (NGEP) built into in Progent's ProSight ASM was listed by Gartner Group as the "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, reseller, and integrator. Learn about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery with SentinelOne technology.
- Negotiation with the hacker Progent is experienced in negotiating settlements with hackers. This requires close co-operation with the ransomware victim and the insurance provider, if there is one. Services include establishing the kind of ransomware involved in the assault; identifying and making contact with the hacker; testing decryption capabilities; budgeting a settlement with the victim and the insurance provider; negotiating a settlement and schedule with the hacker; confirming adherence to anti-money laundering sanctions; carrying out the crypto-currency transfer to the TA; receiving, learning, and using the decryptor tool; troubleshooting decryption problems; creating a clean environment; remapping and connecting drives to reflect precisely their pre-attack condition; and recovering computers and software services.
- Forensic analysis: This activity involves learning the ransomware assault's progress across the network from start to finish. This history of how a ransomware assault progressed through the network assists you to assess the impact and brings to light vulnerabilities in security policies or processes that need to be corrected to prevent future break-ins. Forensics entails the review of all logs, registry, Group Policy Object (GPO), Active Directory (AD), DNS, routers, firewalls, scheduled tasks, and core Windows systems to check for changes. Forensics is typically given a top priority by the insurance carrier. Since forensic analysis can be time consuming, it is essential that other key activities like operational resumption are pursued concurrently. Progent maintains an extensive team of IT and security experts with the knowledge and experience required to carry out the work of containment, operational continuity, and data recovery without disrupting forensics.
Progent's Qualifications
Progent has provided remote and on-premises network services across the United States for over two decades and has earned Microsoft's Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's team of subject matter experts includes professionals who have earned advanced certifications in core technology platforms such as Cisco infrastructure, VMware, and major Linux distros. Progent's cybersecurity consultants have earned prestigious certifications including CISA, CISSP, CRISC, and CMMC 2.0. (Refer to certifications earned by Progent consultants). Progent also has top-tier support in financial and Enterprise Resource Planning applications. This scope of skills allows Progent to salvage and integrate the undamaged parts of your information system following a ransomware intrusion and reconstruct them quickly into a viable network. Progent has collaborated with leading cyber insurance carriers like Chubb to assist businesses clean up after ransomware attacks.
Contact Progent for Ransomware System Recovery Expertise in Augusta-Richmond County
For ransomware system restoration consulting in the Augusta-Richmond County metro area, phone Progent at 800-462-8800 or go to Contact Progent.