Ransomware Hot Line: 800-462-8800

24x7 Online Access to a Top-tier Ransomware Engineer
Ransomware 24x7 Hot LineRansomware needs time to work its way through a target network. For this reason, ransomware attacks are commonly launched on weekends and at night, when support personnel are likely to take longer to become aware of a penetration and are least able to organize a rapid and coordinated response. The more lateral movement ransomware is able to make inside a target's network, the longer it will require to restore core IT services and scrambled files and the more data can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is designed to assist you to complete the time-critical first step in mitigating a ransomware attack by containing the malware. Progent's remote ransomware expert can assist organizations in the Augusta-Richmond County metro area to locate and isolate infected servers and endpoints and guard clean assets from being penetrated.

If your network has been breached by any version of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Recovery Services Offered in Augusta-Richmond County
Current variants of ransomware like Ryuk, Maze, DopplePaymer, and Egregor encrypt online files and attack any accessible backups. Data synchronized to the cloud can also be impacted. For a poorly defended environment, this can make system restoration almost impossible and basically knocks the datacenter back to square one. Threat Actors, the hackers responsible for ransomware attack, demand a ransom fee for the decryption tools required to unlock scrambled files. Ransomware attacks also try to steal (or "exfiltrate") files and hackers require an additional ransom for not posting this data or selling it. Even if you are able to restore your system to an acceptable point in time, exfiltration can pose a big issue depending on the nature of the downloaded data.

The recovery process after a ransomware penetration involves a number of distinct phases, the majority of which can proceed concurrently if the response team has a sufficient number of members with the required skill sets.

  • Containment: This time-critical initial response involves arresting the lateral spread of ransomware across your IT system. The longer a ransomware assault is allowed to go unchecked, the longer and more costly the recovery process. Recognizing this, Progent maintains a round-the-clock Ransomware Hotline monitored by veteran ransomware response engineers. Quarantine activities consist of isolating infected endpoint devices from the network to block the spread, documenting the IT system, and securing entry points.
  • System continuity: This involves restoring the IT system to a minimal useful degree of capability with the least downtime. This effort is usually at the highest level of urgency for the targets of the ransomware assault, who often see it as a life-or-death issue for their company. This project also demands the widest array of technical abilities that span domain controllers, DHCP servers, physical and virtual servers, PCs, notebooks and mobile phones, databases, productivity and mission-critical applications, network architecture, and protected endpoint access management. Progent's recovery team uses advanced collaboration platforms to coordinate the multi-faceted recovery effort. Progent appreciates the importance of working rapidly, tirelessly, and in unison with a client's management and network support group to prioritize activity and to put vital resources on line again as fast as feasible.
  • Data recovery: The work required to recover files impacted by a ransomware assault depends on the condition of the network, the number of files that are encrypted, and what restore techniques are required. Ransomware attacks can destroy pivotal databases which, if not gracefully shut down, may have to be reconstructed from scratch. This can apply to DNS and AD databases. Microsoft Exchange and SQL Server rely on Active Directory, and many financial and other business-critical applications are powered by SQL Server. Often some detective work may be needed to locate clean data. For instance, undamaged Outlook Email Offline Folder Files may have survived on employees' PCs and notebooks that were off line at the time of the attack.
  • Deploying advanced antivirus/ransomware defense: ProSight ASM gives small and medium-sized businesses the benefits of the same AV technology deployed by many of the world's biggest corporations including Netflix, Citi, and Salesforce. By delivering real-time malware filtering, identification, mitigation, restoration and forensics in a single integrated platform, Progent's ASM reduces TCO, simplifies management, and promotes rapid recovery. The next-generation endpoint protection engine incorporated in Progent's Active Security Monitoring was listed by Gartner Group as the "most visionary Endpoint Protection Platform." Find out about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense.
  • Negotiating a settlement with the hacker Progent is experienced in negotiating ransom settlements with threat actors. This calls for close co-operation with the ransomware victim and the insurance carrier, if there is one. Activities include establishing the kind of ransomware involved in the attack; identifying and establishing communications the hacker; testing decryption tool; budgeting a settlement amount with the victim and the insurance carrier; establishing a settlement amount and schedule with the hacker; confirming compliance with anti-money laundering regulations; carrying out the crypto-currency transfer to the hacker; receiving, learning, and using the decryption tool; troubleshooting decryption problems; building a clean environment; remapping and reconnecting datastores to reflect precisely their pre-encryption state; and reprovisioning computers and services.
  • Forensics: This activity is aimed at learning the ransomware attack's progress throughout the targeted network from beginning to end. This history of how a ransomware attack travelled through the network helps you to assess the impact and brings to light weaknesses in security policies or work habits that need to be corrected to prevent later break-ins. Forensics entails the examination of all logs, registry, Group Policy Object, Active Directory (AD), DNS servers, routers, firewalls, scheduled tasks, and core Windows systems to look for changes. Forensics is typically given a top priority by the insurance provider. Since forensics can take time, it is vital that other key recovery processes like business resumption are performed in parallel. Progent has a large roster of information technology and data security professionals with the skills required to carry out activities for containment, business resumption, and data recovery without interfering with forensic analysis.
Progent's Qualifications
Progent has delivered remote and on-premises IT services across the U.S. for more than two decades and has earned Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's team of subject matter experts includes professionals who have been awarded advanced certifications in core technology platforms such as Cisco networking, VMware, and major Linux distros. Progent's data security experts have earned prestigious certifications including CISM, CISSP, and GIAC. (Refer to certifications earned by Progent consultants). Progent also has top-tier support in financial and Enterprise Resource Planning application software. This breadth of skills gives Progent the ability to salvage and consolidate the undamaged parts of your information system following a ransomware attack and reconstruct them rapidly into a viable network. Progent has collaborated with leading cyber insurance providers including Chubb to assist organizations clean up after ransomware attacks.

Contact Progent for Ransomware Cleanup Consulting in Augusta-Richmond County
For ransomware cleanup consulting in the Augusta-Richmond County metro area, phone Progent at 800-462-8800 or go to Contact Progent.



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  • Specialist 64-bit Processing 64-bit Upgrade Engineer
  • Augusta-Richmond County Nephilim Ransomware Remediation Augusta Aiken
  • Support Outsourcing Exchange 2013 Configuration Exchange 2013 Active Directory Support Outsourcing

  • 24x7 SCDPM 2012 IT Consulting
    Online Support SCDPM 2012 and Azure Backup

    Progent's Microsoft-certified consultants can provide remote or onsite expertise to assist companies of all sizes to plan, implement, manage, and troubleshoot a backup/recovery solution based on System Center 2012 Data Protection Manager. Progent can help you to upgrade from earlier releases of Data Protection Manager or from another backup platform, and Progent can integrate your SCDPM 2012 deployment for onsite, cloud, or hybrid environments. Progent can provide occasional support for fixing especially challenging problems, or comprehensive project management services. Progent can also assist your business to incorporate Data Protection Manager into an enterprise-class disaster recovery strategy.

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  • Telecommuters Augusta-Richmond County Consulting Experts - Backup/Recovery Solutions Guidance Augusta, Richmond County After Hours Remote Workers Augusta-Richmond County Consulting and Support Services - Backup/Recovery Solutions Consulting Services Augusta Georgia
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  • Top Rated Job Opportunity MCSE Consulting Melbourne Brisbane Microsoft MCTS Engineer Contractor Job
  • Troubleshooting Microsoft 365 Access Development Microsoft 365 Planning Computer Engineer

  • Network Security Auditing Palo Alto Networks User-ID
    Palo Alto Networks DNS Security Cybersecurity Consultancy

    Progent's Palo Alto Networks firewall consultants can show you how to select, deploy, and manage Palo Alto Networks firewall appliances to provide a modern security solution that spans your on-premises and cloud assets and guards all users at any location with any endpoint device.

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  • Top Quality Augusta-Richmond County Maze Ransomware Operational Recovery Augusta
  • VoIP phones patch management Consultancy Specialists Wi-Fi access point patch management
  • Web Application Security Testing Consult 24/7/365 Security Assessment Specialist
  • Windows Cluster Online Help Network Consultants Windows 2003 Cluster Server
  • Windows Server 2003 Engineer Windows 2003 Server Integration

  • Consultants Microsoft Windows 7 Migration
    Computer Network Consultants Microsoft Windows 7 Upgrade

    Progent's Microsoft certified engineers can help you to evaluate Microsoft Windows 7 to confirm application compatibility and to check its speed and reliability running in your environment. Progent can also show you how to assess the likely business benefits of adopting Windows 7. If you decide that Windows 7 fits your business, Progent can assist your IT organization to plan and carry out a non-disruptive deployment of Windows 7 from a previous version of Windows.

  • Windows Server 2008 BranchCache Consultancy Windows 2008 R2 Remote Support
  • Windows Server 2012 R2 Data Deduplication Network Engineer Windows Server 2012R2 Active Directory Consulting Services
  • Windows Server 2012R2 Server Manager Consultant Consultancy Windows Server 2012 R2 Active Directory
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  • Work At Home Job FAQ about Cisco Consultant Part Time Job FAQ about Telecommuting Microsoft Consultant

  • Catalyst 6500 Switch IT Consultant
    Catalyst Switch LISP Remote Technical Support

    With Cisco Catalyst switches for small and medium-sized companies, Cisco allows organizations to realize the full advantages of bringing intelligence to their networks. Cisco's switching product line makes it possible to deploy capabilities to make your network infrastructure highly robust to handle time-critical requirements, scalable to support growth, safe enough to guard restricted information, and designed for differentiating and controlling traffic flows to optimize system operations. Progent's CCIE certified consultants can help you pick out and deploy Catalyst switches appropriate for your business. In addition, Progent's certified security specialists can help you develop a comprehensive protection plan and set up Cisco Catalyst switches so they powerfully enforce your security policies. Catalyst switching products that Progent provides expertise for include the Cisco Catalyst Express 500 switches, Catalyst 3560 switches, Catalyst 4500 switches, and Cisco Catalyst 6500 switches.

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  • Microsoft Experts Remote Monitoring and Reporting Network Consulting
    Network Engineer Microsoft System Center Operations Manager

    Progent provides a variety of network support packages for small organizations. These IT outsourcing and network monitoring services are based on the anticipatory problem solving abilities of System Center Operations Manager 2007, a next-generation network and system management software platform that monitors the reliability, throughput, and security of your network and identifies incipient problems before they can bring down your system. With Progent's economically priced network service packages, small companies can select a basic co-sourcing package based on System Center Operations Manager 2007 with server monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive round-the-clock outsourcing package.

  • iPhone and Skype for Business integration Integration Support 24/7/365 Computer Consultant iPhone VPN

  • Engineer Exchange Server 2003
    Exchange 2003 Server Upgrade

    Progent's Microsoft Certified engineers can provide expert consulting for major implementations of Microsoft Exchange 2007. Progent's consultants can show you how to prepare for multi-location Exchange Server installations or updates and can supply onsite technicians to help enterprises with installations of Microsoft Exchange in the or any area served by Progent's engineers.

  • ransomware cleanup and recovery Engineers Specialist NotPetya ransomware recovery

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