Augusta-Richmond County, Georgia Microsoft Certified Exchange Support Team
Microsoft Exchange and O365 Implementation Architecture Help, Migration Consulting, and Troubleshooting Experts
Progent's Microsoft-certified consultants have over 20 years of experience helping businesses to design, install, and maintain messaging solutions built around Exchange Server. For businesses in Augusta-Richmond County Georgia, Progent offers a range of cost-effective Exchange Server design and maintenance services to make sure that your organization's email solution features:
Information security and compliance
Rules-based virus and spam defense and content filtering
Convenient connectivity for remote and on-the-road workers
Efficient administration mechanisms
Universal inboxes with voicemail, IM, Presence, and conferencing support
Dependable and fast data backup and recovery
Full integration of both local and cloud-based resources
Progent's Microsoft Exchange Server support and troubleshooting professionals can assist your organization to prepare for and implement efficient upgrades from outdated messaging systems to an up-to-date Microsoft platform. Progent's 64-bit upgrade consultants can assist your company to evaluate the strategic advantages and risks of upgrading to a 64-bit edition of Exchange Server and can help you to create and implement an efficient upgrade strategy to a 64-bit edition of Exchange Server. Progent's Power BI consultants can show you how to use information from Exchange spreadsheets to build visualizations to include in interactive Power BI analytical reports and dashboards. Progent can also help you to expand your Exchange-based email environment with the new generation of smartphones and tablets by offering BYOD integration support services that include iPhone integration and management and Android smartphone integration and management.
Microsoft allows you to create transparent hybrid environments that combine Office 365 Exchange Online and on-premises Exchange systems. This permits you to have some mailboxes hosted on your physical datacenter and other mailboxes hosted by Office 365. Progent's Microsoft-certified consultants can help your organization with any phase of designing, implementing and troubleshooting your hybrid Office 365/Exchange solution. Progent's Exchange consultants can provide occasional expertise to help you resolve challenging technical problems and also can provide extensive project management outsourcing or co-sourcing to make sure your hybrid Office 365/Exchange solution is completed on schedule and on budget. For details about Progent's online consulting support for hybrid Office 365 and on-premises Exchange systems, visit Office 365 integration with on-premises Exchange.
Microsoft Exchange Server 2019 Deployment Services
Progent can help you in any facet of your migration to Microsoft Exchange Server 2019 including deploying Windows Server 2019 Core for hosting Exchange; designing high availability infrastructure for a local, cloud-based or hybrid deployment; moving mailboxes; planning and implementing Hyper-V; setting up HLB; configuring Database Availability Groups (DAGs) with MCDB caching; integrating with Microsoft Teams or Skype for Business 2019 for voicemail services; setting up collaboration with SharePoint; updating firewalls; integration with O365; and setting up Outlook clients. For details, see Progent's MS Exchange 2019 Server planning and configuration services.
MS Exchange Server 2016 Planning and Support
Microsoft Exchange 2016 Server's new architecture allows simplified deployment and expansion, higher utilization of equipment, and reduced management cost. Exchange 2016 Server offers closer connectivity with Office 365 apps, operation with Microsoft Windows Server 2016, higher throughput, improved data loss protection (DLP), and better recovery, more extensive support for Apple iOS and Android mobile devices, comprehensive browser-based management, and a more complete web client. Find out more details about Progent's MS Exchange 2016 Server planning and support.
Exchange 2013 Server Integration
Exchange Server 2013 incorporates major improvements to the functionality of its predecessor Microsoft Exchange 2010 and delivers powerful new features as well as a redesigned structure. These enhancements affect vital IT areas like manageability, availability, security and compliance, cost of ownership, teamwork, expandability, throughput, compatibility, and productivity. Progent's Microsoft-certified Exchange 2013 consulting professionals can assist your organization to evaluate the potential business benefits of migrating to Microsoft Exchange 2013, design a cost-effective validation and rollout strategy, and train your IT team to manage your Microsoft Exchange Server 2013 environment. Progent also offers ongoing remote support and management services for Microsoft Exchange Server 2013. Learn more details concerning Progent's Microsoft Exchange 2013 Server help.
Exchange Server 2010 introduced breakthrough solutions for fault-tolerant, secure, unified messaging. In comparison to Microsoft Exchange 2007 or Microsoft Exchange Server 2003, Microsoft Exchange 2010 is more affordable to install and support, easier to manage and scale, richer in features, higher performance, less vulnerable to system breakdown, more complete in its services for mobile users, and better able to protect sensitive information and defend against malicious assaults. Find out more about Progent's Microsoft Exchange 2010 Server support services.
Microsoft Exchange 2007 Server Consultants
MS Exchange 2007 is designed to meet the challenges of security, ubiquitous connectivity, speed, and dependability. Exchange Server 2007 offers built-in fault tolerance that enables world-class availability to keep your Exchange solution up and running, reduce spam and malicious email, and help your business to be compliant with government and industry standards. Learn more details about Progent's Microsoft Exchange Server 2007 support services.
Microsoft Exchange 2003 Help
Exchange Server 2003 offers a dependable, scalable, and manageable infrastructure with round-the-clock messaging and group support plus low licensing cost. Exchange Server 2003 remains in wide use because it enables a broad selection of team functions, such as group scheduling utilities, discussion groups, and group folders, and in addition provides sharing of data across physical, logical, and technology borders with functions like Instant Messaging, real-time data, and video conferencing. Despite the fact that Microsoft has ended support for the product, Microsoft Exchange Server 2003 remains among the most widely used releases of the Exchange product line. Progent's consultants can help you to maintain your current Exchange Server 2003 solution or migrate to a more advanced edition of Exchange. Find out more details concerning Progent's MS Exchange Server 2003 consulting services.
Microsoft Exchange 2000 Consultants
Unlike Exchange 5.5, which uses its own directory, Exchange Server 2000 uses Active Directory, providing a simplified administration and security architecture. Exchange Server 2000 still has a large user base despite the fact that Microsoft has terminated support for this venerable platform. Progent's seasoned messaging professionals have extensive background supporting Exchange 2000 and can assist your company to maintain your existing Microsoft Exchange 2K installation or explain the economic advantages of more recent releases of Exchange and help your company to migrate efficiently to a more advanced incarnation of the world's most successful email platform. Find out more information about Progent's MS Exchange Server 2000 support services.
Exchange 2016 Server Migration Support
Progent can assist you with any and all phases of your Microsoft Exchange Server 2016 upgrade such as planning, testing, mailbox migration, client remediation and management/end user training. Progent's certified Exchange consultants can help you to evaluate the strategic benefits of deploying Microsoft Exchange Server 2016, plan and implement a smooth migration, and deliver as-needed troubleshooting. Progent can assist your business to create a Microsoft Exchange 2016 ecosystem hosted on on-premises and/or cloud datacenters. Find out more details about how Progent's MS Exchange Server 2016 migration planning and support expertise can help you to upgrade cost-effectively from your legacy Exchange solution to MS Exchange 2016 Server.
Microsoft Exchange Server 2013 Upgrade Expertise
MS Exchange 2013 includes important improvements its predecessor Exchange 2010 and introduces powerful new capabilities as well as a simpler architecture. Progent's consultants can help your business to migrate to Microsoft Exchange 2013 while retaining as much as feasible of your current infrastructure. Progent's consultants can also assist you to configure MS Exchange Server 2013 with Lync 2013, SharePoint 2013, and Office or Office 365 for advanced collaboration and enterprise search capabilities. Find out how Progent's Exchange 2013 upgrade support can help you migrate smoothly to Microsoft Exchange 2013 Server for local, cloud-based, or hybrid deployments.
MS Exchange 2010 Server Migration Consulting Services
Progent offers expert help for every phase of your Microsoft Exchange Server 2010 migration with services that include end-to-end project management services, site prep, project planning, specification of all new software and equipment required, recommended sourcing, system verification at client location or at Progent's testing facility, managing transitional coexistence of MS Exchange Server 2010 and Exchange Server 2003 or Exchange 2007, implementation the production system, deactivating the previous system, and webinar training for customer's IT group and end users. Read more details about ways that Progent's Exchange Server 2010 Migration Consulting Services can help your business to move economically and efficiently from your legacy Exchange Server system to MS Exchange 2010 Server
Spam and Virus Filtering, Data Loss Prevention plus Email Content Filtering and Email Encryption ProSight Email Guard is Progent's spam filtering, data loss prevention and email encryption platform that uses the technology of top data security vendors to provide web-based control and comprehensive security for all your inbound and outbound email. The hybrid architecture of Progent's Email Guard managed service integrates a Cloud Protection Layer with a local security gateway appliance to offer complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. ProSight Email Guard's Cloud Protection Layer acts as a preliminary barricade and keeps the vast majority of threats from making it to your network firewall. This decreases your vulnerability to external attacks and saves system bandwidth and storage space. Email Guard's onsite security gateway appliance provides a deeper layer of analysis for incoming email. For outgoing email, the on-premises security gateway provides AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The local gateway can also help Microsoft Exchange Server to monitor and safeguard internal email that originates and ends within your corporate firewall. Learn more about Progent's ProSight Email Guard Spam Filtering, Virus Blocking, Content Filtering and Data Leakage Prevention.
Upgrade Consulting for Microsoft Teams and Skype for Business Server
Progent's Microsoft Teams integration experts and Skype for Business experts can provide online and on-premises consulting services for organizations of all sizes to assess the benefits of upgrading to Microsoft Teams or Microsoft Skype for Business from any release of Lync Server or Office Communications Server. Progent can assist your business to design a local, cloud or hybrid topology; integrate Microsoft Teams or Skype for Business with Microsoft SQL Server, Exchange, SharePoint Server and Office; set up HA solutions; connect Microsoft Teams or Skype for Business with your PSTN gateway; and integrate third-party collaboration platforms such as Cisco UC and Cisco Video Interop Server (VIS). Progent's certified network security consultants can help you design and validate a security environment for your Microsoft Teams or Skype for Business deployment that is compliant with government and industry standards.
Contact Progent for Microsoft Exchange Server Expertise
If your Georgia company is in need if an Exchange technology support expert, contact Progent at 800-993-9400 or refer to Contact Progent.
Progent's certified Windows Server 2003 consultants offer computer support and expert consulting services for the complete line of Microsoft .NET Enterprise Servers, Windows 2003 Server, and Microsoft Windows 2000 Server. Progent's Windows 2003 migration, configuration, administration, and maintenance offerings include network design, installation, project management, on-premises and remote network support and repair, Help Desk outsourcing, CISM-certified security consulting, turn-key outsourcing, and cost-effective co-sourcing.
Progent offers cost-effective online consulting to help businesses of any size to integrate Amazon AWS cloud services including Amazon EC2 for virtual machine hosting, Amazon S3, and Amazon Glacier. Progent can help you with every phase of Amazon AWS migration and troubleshooting including requirements analysis, preparedness assessment, system design, pilot testing, configuration, administration, performance tuning, licensing management, backup/restore solutions, and security and compliance.
Progent has delivered support for Dynamics GP and Great Plains software for almost 20 years and Progent has provided integration, software development, education, and debugging services since the product's original release. Progent can provide high-level support for updating out of date Dynamics GP/Great Plains deployments. Progent can help your business to plan, validate, and carry out an efficient upgrade from a an outdated release to the latest edition of Microsoft Dynamics GP.
Progent offers fault tolerant load balancing consulting covering network load balancing, load balanced applications, network backbone routing, and content dispatching products such as Cisco Content Engine. non-stop load balancing technologies for which Progent offers consulting expertise include Windows Server 2003 Network Load Balancing Manager, Citrix Access Suite and Access Gateway, Cisco Content Services Switch, Cisco Distributed Director and LocalDirector 400 series, and F5 Networks 3-DNS.
Mid-sized businesses can get all the advantages of System Center Operations Manager and have quick availability of Progentís Microsoft and Cisco Premier network support experts. Thanks to Progent's economically priced IT support packages, medium-size organizations can select a basic co-sourcing service program built around System Center Operations Manager 2007 with server monitoring, automated alerts, comprehensive system analysis, Help Desk support, and remote service. For companies with mission-critical environments who need non-stop networking, Progent can provide a comprehensive 24x7 outsourcing package. Progent offers expertise in Microsoft System Center Operations Manager to offer mid-size business networks world-class reliability, protection and performance.
Progent's certified Windows Server 2003 consultants can provide computer support and expert consulting for the complete line of Microsoft .NET Enterprise Servers, Windows 2003 Server, and Microsoft Windows 2000 Server. Progent's Windows 2003 migration, configuration, update, and maintenance offerings include system planning, deployment, project management, on-site and off-site technical support and troubleshooting, Help Desk outsourcing, CISM-certified security services, turn-key outsourcing, and expert co-sourcing.
Progent's certified ISA Server consulting experts have extensive backgrounds creating corporate security designs for IT networks with many sites, mobile workers, and line-of-business web-based applications. A Progent ISA Server engineer can help your small company design and deploy a configuration of ISA Server 2004 that meets your IT protection requirements without restricting your productivity.
The QTS (formerly Herakles) Data Center facility is situated in the seismically-stable Natomas area of Sacramento, CA. If your business is now using the QTS Sacramento data center as a colocation facility or if you are planning on moving your main or disaster recovery system to Herakles/QTS, Progent offers a variety of cost-effective services that include colocation relocation, equipment deployment and updates, network optimization, project management services, virtual server configuration, offsite monitoring, streamlined system administration, application development, business continuity solutions, data security assessment, and the support of Progent's Test Lab.
Progent's certified Microsoft Office Word and Office 365 Word experts offer a wide selection of economical online support services to help your organization to maintain your existing Microsoft Office Word environment or help you to upgrade to a newer release of Office Word. Services offered by Progent's Word experts include VBA programming, identifying and fixing compatibility issues between various releases of Office Word, interfacing Office Word with different Office apps such as Office Excel and Microsoft Outlook or with 3rd-party platforms and plug-ins,infrastructure optimization for dependable. reliable cloud connectivity, security consulting, smart phone and tablet synchronization, and remote training customized for individuals or groups.
Progent offers the part-time or temporary assistance of a veteran CIO who can provide a broad perspective to assist you pick and maintain IT solutions to match your current needs and that can serve as a solid basis for your future growth. Progent's temporary CIO services provide economic leverage to companies trying to maximize the impact of their IT expenditures but who are without the budget or unwilling to take on one more high-level manager to their full-time staff. Because Progent is vendor-neutral, with a sizable team of engineers certified to support all leading operating systems and connectivity technologies plus a wide range and business software, Progent is in an ideal situation to offer unbiased recommendations as well as expert technical help for creating information solutions that fit the particular requirements of your organization.
Microsoft Exchange Server 2013 Tech Richmond County
NetApp MetroCluster is a high-availability and disaster recovery software suite that combines array-based storage clustering along with synchronous replication to deliver rapid, zero RPO disaster recovery (DR) between sites that are up to 300km apart from each other. Progent's team of seasoned network consultants can help your business to design, deploy, manage, update, test and troubleshoot a disaster recovery solution based on NetApp MetroCluster. Progent can assist you to choose an architecture for your MetroCluster environment that aligns with your functional needs and IT budget. Progent can ensure you follow leading practices for configuring your MetroCluster environment by providing help with tasks such as assigning disk pools and shelf IDs, arranging plexes layout, setting up FlexVol volumes, setting up NetApp Snapshot, installing switches, designing a tiebreaker mechanism, setting up a TCP/IP configuration replication network between your storage clusters, and testing your MetroCluster disaster recovery system to prove adherence with industry standards and regulatory mandates.
Microsoft Office for Mac allows Apple Macintosh users to receive the benefits of the industry's most popular business programs. Progent's Apple-certified Mac experts can help you configure Mac Office on a multi-vendor environment that incorporates Apple OS X and Windows-powered computers so that Mac users can access the latest features in Word, Excel, PowerPoint and Entourage in order to share information and network resources with colleagues who use Microsoft Windows. Progent's consultants have experience with both Mac and Windows platforms and can provide service for networks that combine Apple Macintosh with Microsoft Windows computers with complete resource sharing, or networks which carefully restrict collaboration between Mac and Windows systems.
Microsoft Windows Server Update Services enables information technology administrators to deploy and monitor the latest Microsoft patches and security updates to Windows Server 2000, Microsoft Windows Server 2003, and Windows XP operating systems. By using Microsoft Software Update Services, IT staff can completely and easily manage the installation of patches that are released through Microsoft Update to servers and workstations in a company. Progent can assist you with technical details of the initial setup of Microsoft WSUS such as planning the Microsoft Windows Server Update Services deployment, configuring client's workstations, defining the Group Policy settings, and making sure your Microsoft WSUS Group Policy Object is associated with an Active Directory container that makes sense for your system environment.
Progent can assist companies of any size to migrate any part of their computing infrastructure to the Microsoft Azure cloud. This can simplify IT administration and reduce equipment expense. Microsoft Azure includes a wealth of public cloud services and Progent can assist you to understand the advantages and limitations of various cloud computing models supported by Azure. Progent can help you manage cloud-based or hybrid cloud and on-premises applications and network infrastructure and make sure that you sidestep the typical mistakes small organizations make when moving to a public cloud. Progent can show you how to configure VMs on Azure Virtual Machines, utilize cloud storage with Azure Storage, manage user identity with Azure Active Directory, and build backup-and-recovery services with Azure Backup. Progent can also assist you to configure perimeter firewalls and IPsec VPN connections and also to integrate iPhones and iPads and Google Android smartphones and tablets.
Progent can help you with every phase of Azure cloud integration such as requirements analysis, readiness assessment, system design, pilot testing, deployment, centralized management, performance tuning, software license management, disaster recovery preparedness, security policy enforcement, and regulatory compliance assessment. Progent can help your IT staff to set up and troubleshoot firewalls and VPN connections so your clients can safely connect to Azure services, and Progent's Microsoft-certified consultants can assist you integrate key Microsoft platforms to work in Azure including Windows Server, Exchange Server, SQL Server and Skype for Business. Progent can also assist you to create a hybrid cloud environment that seamlessly integrates on-premises datacenters with Azure resources.
Progent's Cisco-certified Wi-Fi integration consultants can help you to configure, administer, and debug Cisco wireless products such as Cisco's Aironet and Meraki Wave 2 Wi-Fi access points (APs) plus Cisco's Wireless Network Controllers.
Dynamics GP can help you expand and control your company better by offering deep availability of strategic data and a rapid return on investment. Dynamics GP offers major productivity benefits including its ability to expand the presence of your company, handle your accounting, computerize financial processes, standardize procedures across your company, improve inventory control, increase order accuracy, expand revenue and shorten turnaround time, and increase cash flow. Progent can help you configure and maintain a robust, secure server and communications foundation to support Great Plains, and can offer experienced Microsoft Dynamics GP support professionals to make sure you derive all the advantages of your Microsoft Dynamics GP business management system.
The experience of Progent's certified Microsoft Windows Server 2003 consultants, with an average of over 11 years of work in Microsoft technology, assures you success in identifying the version and set up of Windows 2003 Server that aligns best with your business goals. Progent can also assist you with designing, deploying, managing and troubleshooting powerful IT solutions based on Windows Server, and can streamline your upgrade from Windows 2000 or Windows NT.
Progent's SonicWall firewall consultants can help you deploy, manage, and tune SonicWall firewall/VPN devices including the newer SonicWall TZ, NSa and NSsp families of firewalls and the legacy SonicWall PRO 1260 Secure Switch products. Progent's CISSP and CISA-certified network security experts can help you incorporate SonicWall security gateways into an end-to-end security solution and build security into your corporate processes.
Exchange Servers and Apple Mac computers can work together efficiently. Progent's Mac and Microsoft premier experts can show you how to set up Microsoft Entourage and Microsoft Exchange Server so your Mac users can collaborate with colleagues who use Microsoft Outlook. With Microsoft Exchange and Entourage 2008 or 2004 for Mac, Exchange and Apple Macintosh systems can collaborate, enabling Mac users to receive and transmit messages, examine the GAL, import addresses, synchronize calendars, and invite people to conferences with your Exchange account. Progent will make sure that your Exchange Server is properly configured and that WebDAV and Outlook Web connectivity are working. Progent also can provide customized onsite Entourage training.
Progent uses an enterprise-class support reporting system that records and formats detailed documentation for all billed services. Unlike some independent consultants or small support firms who provide scant documentation or details of tasks done, each service provided by Progent is tracked by full documentation. Every Progent staff member has access to the support reports transmitted by every staff member to each client. The practice of detailing and archiving support activity results in more effective service and avoids a variety of common misfortunes such as when a service client is virtually held hostage to a consultant who refuses to release vital service information.
Progent is convinced that a well architected and implemented network is a vital piece for accelerating any company's growth, and we follow this belief in our corporate system environment. Progent has created a fault-tolerant virtual office network that allows our in-house engineers and certified contractors to offer rapid and efficient support, collaborate closely on challenging jobs, and experience professional and private maturity from acting as part of an exciting business culture of personal drive and freedom.
Exchange 2003 Server IT Outsourcing Companies Augusta
SQL Server 2000 is a rich, web-aware database and data analysis package that enables the rapid creation of a new generation of high-end programs that can give your business a significant competitive advantage. Microsoft SQL Server 2000 features built-in support for XML and the capability to communicate across the Internet and beyond the firewall. The expertise of Progent's Microsoft-certified SQL Server 2000 consultants, averaging more than over 10 years of work supporting Microsoft technology, assures you success in designing, deploying and managing Microsoft SQL Server solutions that are well integrated with other applications based on Microsoft's .NET environment.
Progent can help businesses of all sizes to move all or part of their network infrastructure to Microsoft Azure. This can simplify network management and lower hardware investments. Microsoft Azure offers a comprehensive library of public cloud services and Progent can assist you to evaluate the advantages and limitations of various cloud networking architectures you can use with Azure. Progent can show you how to administer cloud-resident or hybrid cloud and on-premises apps and resources and ensure you sidestep the common errors small organizations make when migrating to a public cloud. Progent can help you to configure cloud servers on Azure Virtual Machines, use VHD storage with Azure Storage, manage user identity with Azure Active Directory, and build backup-and-recovery services with Azure Backup. Progent can also help you to prepare firewalls and IPsec VPN tunnels and to integrate Apple iOS devices and Google Android smartphones and tablets.
Progent's Cisco CCIE-certified networking experts have extensive experience helping Internet Service Providers to architect, implement, administer, tune, and troubleshoot fault-tolerant, scalable connectivity environments suitable for shared public networks.
Progent's compensation model is based on revenue sharing, so just like being a freelance consultant, your earnings are directly driven by your generated revenue. Some of our consultants focus on quality of life and elect to consult at a more relaxed pace, utilizing our flexible calendar to pursue personal pursuits such as hiking, motorcycle racing, skiing, fishing, vacations, or sharing free time with family and friends. Other consultants take advantage of the chance to make big bucks through hard effort and long days. Progent completely encourages both ends of the spectrum and everything in the middle.
Dynamics GP 2015 R2 introduces a new design that enhances cloud readiness, supports popular handheld devices, permits one-time login with Microsoft Azure AD, and strengthens security. Dynamics 2015 R2 also streamlines reporting, includes new Workflows, extends the Web Client, and adds over 100 enhancements to its library of applications. Progent's team of Microsoft-certified and Cisco-certified consultants have the depth and breadth of technical skills and experience to address the critical technical and business challenges associated with deploying and managing Dynamics GP 2015 R2 and can help you to perform a smooth migration that will optimize the return on your investment in this mission-critical platform.
SQL Server 2016 offers significant improvements in performance, capacity, data security, high-availability, BOYD integration, plus integrated business intelligence. New features include PolyBase for handling SQL and NoSQ files in one appliance for data warehousing, Hadoop integration, Always Encrypted mode, Mobile Report Publisher, and centralized control over local and cloud-based resources. Progent's Microsoft-certified consultants can deliver remote and onsite expertise to help organizations of any size to configure, manage or debug any version of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with all key Microsoft products such as Windows Server and Hyper-V, Exchange, SharePoint, Microsoft Dynamics CRM, Skype for Business, and SCOM.
Progent's Microsoft consultants can provide affordable remote support and development services to help your business to design, implement, administer, and troubleshoot SharePoint 2010 environments that can involve web sites that can function as portals, extranets, document and media management tools, blogs, data marts, business information systems, enterprise search engines, Visio-driven workflows, and other tools to promote and enhance collaboration. Progent can help you integrate SharePoint 2010 with Microsoft SQL Server and with other data sources and with Microsoft's familiar office productivity programs including Excel, Word, Outlook, and Visio. Progent can assist you to migrate from earlier releases of SharePoint or adapt a multi-vendor mix of web applications into a unified and easily managed SharePoint 2010 environment.
Progent uses a sophisticated support reporting system that records and formats complete documentation for all billed support activities. Unlike many independent consultants or local service organizations who provide scant documentation or details of tasks done, every service provided by Progent is accompanied by comprehensive documentation. Every Progent consultant has use of the support reports transmitted by every staff member to every client. The discipline of documenting and organizing service records allows more effective service and avoids a slew of common problems such as when a service customer is virtually held hostage to a consultant who refuses to release vital service information.
Progentís Wireless Site Survey makes it easy to design and install an 802.11a/b/g/n or 802.11ac (Wi-Fi) wireless network customized for your facilities, offering your business a wireless solution that delivers the coverage, speed, load-handling capability, QoS, security, and hand-off capability your company needs. Progent's Wireless Site Survey services are offered either as an affordable online service or as a more detailed onsite service.
E-Mail Guard is Progent's economical anti-spam and antivirus service that offers small companies world-class defense from spam, viruses, directory harvesting, and other types of e-mail-based assaults on IT systems. E-Mail Guard is built on Postini's Perimeter Manager, a comprehensive suite of web-managed anti-spam and anti-virus services that defuse email attacks before they can breech the corporate firewall. Perimeter Manager also allows administrators monitor and manage their email application, irrespective of server platform, hardware technology, or data center location.
Cisco Cisco Unified Communications Manager (CUCM or Unified CM), formerly branded CallManager, functions as the heart of Cisco's collaboration portfolio. Cisco Unified Communications Manager and Unified CM Express offer a location-independent IP-PBX by integrating with unified messaging apps like Cisco Unified Communications Manager IM and Presence Service, Unity Express for voicemail management, Cisco Unified Mobility for Single Number Reach, and Cisco Unified Contact Center Enterprise for creating a highly automated customer contact center. Progent's CCIE-certified network consultants can deliver efficient and affordable online and onsite expertise to assist organizations of any size to build and maintain Unified CM ecosystems by providing Cisco Unified Communications Manager integration and technical support services that add maximum business value. Progent can help with any aspect of Unified CM setup and debugging in areas such as integrating Cisco VoIP phones and desktop Video phones, reviewing dial plans, configuring SIP trunking and PSTN calling, installing ISR routers with CUBE support, creating Cisco UCS server clustering solutions for survivability, capacity planning, and integration with Microsoft Exchange Server and Skype for Business.
Progent can assist organizations of all sizes to follow best practices to set up SCVMM 2012 hosts and host groups, networking, storage systems, and library resources; plan, integrate, and manage private clouds, virtual machines, and VMM services in SCVMM 2012; and integrate SCVMM with System Center 2012 Operations Manager for enterprise-class monitoring. Progent can help you to move from an earlier edition of System Center Virtual Machine Manager or from a third-party management system, and Progent can show you how you to enhance and troubleshoot your existing SCVMM ecosystem to make sure you realize maximum business value.
Application Publishing with Internet Security and Acceleration Server 2006 allows greater protection of intranet applications while supporting enhanced productivity by making these resources available to legitimate remote users. Internet Security and Acceleration Server 2006 can guard business applications, services, and information across all network layers with stateful packet inspection and powerful publishing tools. Progent's Microsoft-expert ISA Server consultants can show you how to plan, install, set up, and support Internet Security and Acceleration Server 2006 on your network so that your company achieves a highly functional and economical combination of protection, productivity, and speed.
Progentís computer outsourcing services for small businesses include planning 2003 Server, .NET, and BackOffice systems, coordinating migrations XP, Windows Server 2003, Active Directory, and Exchange 2003 Server, Help Desk services, online and on-site repair, resolving chronic IT problems, and creating a company-wide security strategy. Progent can show you how to maximize network reliability and throughput via fault-tolerant configuration, resilient network topology, and proactive server monitoring. Progent also provides project management help for large-scale upgrades and can help with requirements definition, resource identification, bill of materials development, sourcing qualification, procurement logistics, and professional documentation. Progentís computer outsourcing help also includes training for office productivity products such as Microsoft Office XP.