Security and Compliance and Information Assurance Consulting
Augusta-Richmond County Business IT Systems
To get fast remote help with computer security problems, businesses in Augusta-Richmond County Georgia can find high-level expertise by contacting Progent's security professionals. Progent's online support staff is available to provide effective and affordable help with security problems that threaten the productivity of your network. Progent's security consultants are certified to provide help for systems based on Microsoft, Linux, Apple macOS and OS X, and popular derivatives of UNIX. Progent can provide expert support for vital security and restoration technologies such as AI-based End Point Protection and Response, MDR (Managed Detection and Response), full system restoration validation, immutable backup, and off-premises backup. Progent's wide array of services encompasses firewall expertise, email filtering and encryption, secure system infrastructure, and business continuity preparedness. Progent's support staff has earned the industry's top security credentials including CISA and Certified Information Systems Security Professional (CISSP).
Progent provides online security support services on a per-minute model without minimum times and without extra fees for setup or after hours support. By charging by the minute and by delivering world-class expertise, Progent's pricing structure keeps expenses under control and eliminates situations where quick solutions turn into major bills.
Ransomware Hot Line: 800-462-8800
Ransomware requires time to work its way across a network. For this reason, ransomware attacks are typically launched on weekends and at night, when support staff may take longer to become aware of a penetration and are least able to organize a rapid and coordinated response. The more lateral progress ransomware is able to make within a target's system, the longer it will require to recover core operations and scrambled files and the more data can be exfiltrated to the dark web. Progent's Ransomware Hot Line is intended to guide organizations to carry out the urgent first steps in mitigating a ransomware attack by containing the malware. Progent's online ransomware engineers can assist you to identify and isolate infected servers and endpoints and protect undamaged resources from being penetrated. If your system has been penetrated by any strain of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
Our System Has Been Attacked: What Should We Do Now?
If your business is currently faced with a security emergency other than ransomware, go to Progent's Emergency Online Network Support to find out how to get immediate help. Progent maintains a team of veteran cybersecurity specialists who offer remote and onsite assistance that includes threat containment, mitigation, recovery, forensics, and enhancement of your security profile to guard against future exploits.
For companies who have planned beforehand for a security breach, the formal incident response procedure promoted by Global Information Assurance Certification is Progent's preferred method of handling a serious security incident.
Overview of Security Services
Managing data protection as well as staying ready for restoring vital information and functions following an attack demands an on-going effort that entails a variety of technologies and procedures. Progent's certified security engineers can assist your business at whatever level in your attempt to secure your information network, from security assessments to creating a complete security plan. Some technologies covered by Progent's security engineers include Planning and Implementation, Information Recovery and Security Forensics, and Outsourced Protection from E-mail-Borne Spam and Viruses.
Planning and Implementing Protected Environments
Every company ought to have a thoroughly considered security plan that incorporates both proactive and responsive steps. The pre-attack strategy is a set of precautions that helps to reduce security gaps. The post-attack plan defines procedures to assist IT staff to evaluate the damage resulting from an attack, remediate the damage, document the experience, and revive business functions as soon as feasible. Progent can advise you how to build protection into your business operations. Progent can install auditing software, create and build a secure IT infrastructure, and propose processes and policies that will maximize the protection of your network. Progent's security experts are available to help you to configure a firewall, design protected online and mobile connectivity to e-mail and information, and install an efficient virtual private network (VPN).
If you are looking for an economical option for outsourcing your network security management, Progent's 24x7 Network Support Packages feature non-stop remote network tracking and fast response to emergencies.
Hybrid Cloud Solutions
Progent can assist your company you to design, deploy, administer and repair enterprise hybrid cloud solutions that incorporate local and cloud hosted infrastructure and that comply with government data security standards. (Find out about Progent's Microsoft 365 Exchange Online integration with on-premises installations of Exchange, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud planning and integration expertise.)
Data Restoration and Failure Analysis
Progent offers skill in restoring systems and servers that have been hacked, are suspect, or have failed because of a security breach. Progent can help evaluate the damage caused by the assault, restore normal functions, and retrieve information lost as a result of the event. Progent's security engineers can also perform a comprehensive forensic analysis by going over activity logs and utilizing other advanced forensics tools. Progent's background with security problems reduces your downtime and permits Progent to suggest efficient measures to avoid or contain future assaults.
Ransomware Removal and Recovery Consulting
Progent offers the services of proven ransomware recovery consultants with the knowledge to rebuild an IT network that has suffered an attack by a ransomware virus like Ryuk, WannaCry, Hermes, or MongoLock. To learn more, see ransomware removal and recovery consulting.
Work-from-Home Security Expertise
Work-from-Home workers typically use their personal devices and usually work in a poorly secured physical environment. This increases their vulnerability to cyber threats and calls for judicious configuration of firewalls, anti-malware tools, MFA-based identity verification, remote endpoint monitoring, thorough end-user education, and the development of policies based on leading practices. Progent's veteran roster of telecommuter support consultants can assist you to design, configure and maintain a compliant security solution that guards vital IT assets in networks that include remote workers and hybrid workers.
Patch Management Services
Progent's managed services for software and firmware patch management provide businesses of all sizes a versatile and affordable solution for evaluating, testing, scheduling, applying, and documenting software and firmware updates to your dynamic information system. In addition to optimizing the protection and reliability of your IT environment, Progent's software/firmware update management services permit your in-house IT team to concentrate on more strategic projects and tasks that derive the highest business value from your network. Read more about Progent's patch management support services.
Extended Detection and Response Based on SentinelOne
SentinelOne's Singularity portfolio is a subscription-based, cloud-centric threat management platform that includes AI software and advanced services to provide comprehensive endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's small-footprint agents can be loaded in a few minutes to protect popular endpoints against increasingly sophisticated assaults including ransomware, known and zero-day malware, trojans, hacking tools, memory exploits, malicious scripts, destructive macros, and living-off-the-land (LotL) attacks. Progent is a SentinelOne Partner and dealer and manages thousands of endpoints secured by SentinelOne technology. SentinelOne Singularity is always the initial endpoint response tool activated by Progent to gain control and visibility of a customer's network at the outset of a ransomware emergency. For additional details, see Progent's SentinelOne-powered Extended Detection and Response (XDR) expertise.
Support for Horizon3.ai's NodeZero Pentest Platform
NodeZero from Horizon3.ai is a leading-edge penetration test (pentest) product family that supports continuous, simultaneous, programmable assessment of your internal and perimeter network so you can find, rank, fix, and verify security weaknesses before malicious hackers can take advantage of them. NodeZero pentests can strategically plant decoys called tripwires such as fake credentials to detect whether your environment is being probed across proven attack paths. Tripwires provide enough information to allow you to react promptly with your SIEM workflows before an attacker can wreak havoc. Progent offers the expertise of a NodeZero Certified Operator (NCO) who can assist you to deploy NodeZero to carry out thorough penetration tests of your network perimeter and your internal IT infrastructure in order to determine your present security profile. Progent can also assist you to harden your existing network security and can assist you to plan and deploy a cohesive cybersecurity strategy that simplifies management and delivers maximum cyber defense for on-premises, cloud-based, and perimeter IT assets. To learn more information about Progent's threat analysis solutions powered by on NodeZero's pentest products, visit Consulting Services for NodeZero's PEN Test Platform.
Stealth Penetration (PEN) Security Assessment Services
Stealth intrusion testing is a key part of any overall IT system security plan. Progent's security experts can perform thorough intrusion tests without the awareness of your company's internal network support resources. Stealth penetration testing shows whether existing security monitoring systems such as intrusion incident alerts and event log monitoring are correctly set up and actively observed. Progent can provide continuous autonomous PEN testing to define your internal/external attack surface and to detect ways that exploitable vulnerabilities, improper configurations, compromised credentials, missing patches, and dangerous product defaults can be chained together by hackers into the multi-vector attacks common to the latest variants of ransomware. Get additional information about Progent's Stealth Penetration Testing Consultants.
Progent's Flat-rate Managed Services for Information Security
Progent's value-priced ProSight line of network monitoring and management services is designed to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all aspects of information assurance and compliance. ProSight managed services offered by Progent include:
ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Recovery
ProSight Active Security Monitoring is an endpoint protection (EPP) service that incorporates SentinelOne's cutting edge behavior analysis tools to guard endpoint devices and servers and VMs against new malware assaults like ransomware and email phishing, which routinely evade legacy signature-based AV products. ProSight ASM protects local and cloud resources and offers a single platform to manage the complete threat lifecycle including filtering, detection, mitigation, cleanup, and post-attack forensics. Key capabilities include one-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against newly discovered threats. Progent is a SentinelOne Partner. Find out more about Progent's
ProSight Enhanced Security Protection: Unified Endpoint Security
Progent's ProSight Enhanced Security Protection (ESP) services offer affordable in-depth security for physical servers and VMs, desktops, smartphones, and Microsoft Exchange. ProSight ESP utilizes contextual security and advanced heuristics for continuously monitoring and responding to cyber assaults from all attack vectors. ProSight ESP provides firewall protection, penetration alarms, endpoint control, and web filtering via leading-edge tools packaged within a single agent accessible from a unified console. Progent's data protection and virtualization consultants can help your business to design and implement a ProSight ESP deployment that addresses your company's specific needs and that allows you demonstrate compliance with government and industry data security standards. Progent will assist you specify and configure policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alarms that call for urgent action. Progent can also help you to set up and test a backup and restore system such as ProSight Data Protection Services (DPS) so you can recover rapidly from a destructive cyber attack like ransomware. Find out more about Progent's
ProSight DPS: Managed Backup and Recovery
Progent has partnered with leading backup/restore technology vendors to create ProSight Data Protection Services (DPS), a family of management offerings that provide backup-as-a-service (BaaS). All ProSight DPS products automate and monitor your backup processes and enable transparent backup and fast restoration of important files/folders, apps, system images, and Hyper-V and VMware virtual machines. ProSight DPS lets your business recover from data loss resulting from hardware failures, natural calamities, fire, malware like ransomware, human mistakes, malicious insiders, or software glitches. Managed backup services available in the ProSight DPS family include ProSight DPS Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight ECHO Backup based on Barracuda dedicated storage, and ProSight DPS MSP360 Cloud and On-prem Backup. Your Progent consultant can help you to determine which of these fully managed services are most appropriate for your IT environment.
ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam filtering service that incorporates the technology of leading information security vendors to deliver web-based management and world-class security for your email traffic. The hybrid architecture of Progent's Email Guard managed service combines a Cloud Protection Layer with a local security gateway appliance to offer complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne malware. The Cloud Protection Layer serves as a first line of defense and keeps most threats from reaching your security perimeter. This reduces your exposure to inbound attacks and conserves network bandwidth and storage. Email Guard's on-premises gateway device adds a further level of analysis for incoming email. For outbound email, the local gateway offers AV and anti-spam filtering, DLP, and email encryption. The onsite security gateway can also assist Exchange Server to monitor and protect internal email traffic that stays inside your corporate firewall. For more details, visit Email Guard spam filtering and data leakage protection.
ProSight Duo MFA: Two-factor Authentication Services
Progent's Duo authentication managed services incorporate Cisco's Duo cloud technology to protect against stolen passwords through the use of two-factor authentication. Duo supports single-tap identity verification with iOS, Android, and other personal devices. Using Duo 2FA, whenever you sign into a secured online account and give your password you are requested to confirm who you are on a unit that only you possess and that uses a different ("out-of-band") network channel. A broad range of devices can be used as this added means of authentication including an iPhone or Android or watch, a hardware token, a landline phone, etc. You may designate multiple verification devices. For more information about ProSight Duo two-factor identity authentication services, go to Cisco Duo MFA two-factor authentication (2FA) services for an at-home workforce.
ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
With ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and applications hosted in a secure fault tolerant data center on a high-performance virtual host configured and managed by Progent's IT support experts. Under Progent's ProSight Virtual Hosting model, the customer owns the data, the OS platforms, and the apps. Since the environment is virtualized, it can be moved immediately to an alternate hosting environment without a lengthy and difficult reinstallation process. With ProSight Virtual Hosting, you are not locked into a single hosting provider. Find out more about ProSight Virtual Hosting services.
ProSight IT Asset Management: Infrastructure Documentation and Password Management
ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, maintain, find and safeguard information related to your network infrastructure, processes, applications, and services. You can quickly find passwords or IP addresses and be warned automatically about impending expirations of SSLs or domains. By cleaning up and organizing your network documentation, you can eliminate as much as half of time wasted trying to find critical information about your network. ProSight IT Asset Management includes a centralized location for holding and sharing all documents related to managing your business network like recommended procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT data. Whether you're making improvements, performing maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the information you need when you need it. Learn more about ProSight IT Asset Management service.
Specialized Security Expertise Offered by Progent
Progent's certified security engineers offer unique expertise in key areas of computer security including:
Information Risk Audits and Compliance Testing
Progent offers expertise with security auditing utilities like Microsoft Baseline Security Analyzer and LANguard for performing a variety of automatic network scans to identify possible security problems. Progent has extensive experience with testing utilities and can help your company to analyze assessment results and respond appropriately. Progent's certified security consultants also can perform web application validation and can conduct expert evaluation of corporate-wide security to assess your company's compliance with key global security specifications including HIPAA, NIST, and ISO. In addition, Progent can evaluate the effectiveness of your wireless protection covering stationary wireless equipment as well as mobile devices. Get more information about Progent's Vulnerability Audits and Security Compliance Testing.
Cisco Network Security, PIX Firewall and ASA Firewall, Virtual Private Network, Aironet and Meraki Wi-Fi Consulting
Progent's Cisco CCIE engineers and Cisco CCNP experts can deliver world-class technical support for Cisco's complete range of security and VPN solutions including PIX 500 Firewalls and ASA 5500 Series Firewalls, Catalyst Firewall Services Module, secure broadband and integrated services routers, Aironet wireless access points and bridges, Meraki cloud-managed Wi-Fi access points, and Catalyst Series switches. Read more information concerning Cisco Security, Virtual Private Network and Wireless Expertise.
Other Firewall and Virtual Private Network Consulting Services
In addition to supporting a broad range of network security solutions available from Microsoft and Cisco, Progent can provide companies of all sizes advanced support for products from other important firewall and Virtual Private Network (VPN) suppliers. Progent's consultants can provide:
- Palo Alto Networks PA-Series Firewalls Integration
- Check Point Software Technologies Expertise
- Barracuda CloudGen Firewall Consulting
- WatchGuard Technologies Technical Assistance
- Juniper Networks Configuration Help
- SonicWall Consulting
- Fortinet FortiGate Firewall Consulting
- Symantec Corp Engineering Services
Certified Information Security Manager identifies the core skills and worldwide benchmarks of performance that IT security managers are required to master. CISM provides business management the assurance that consultants who have been awarded their accreditation possess the experience and knowledge to provide effective security management and consulting services. Progent can offer a CISM support professional to assist your enterprise in vital security disciplines including data security governance, vulnerability assessment, data protection program management, and incident handling support.
Get additional details concerning Progent's Certified Information Security Manager (CISM) Security Support Services.
CISSP Security Consulting Expertise
Progent's Certified Information Systems Security Professionals (CISSPs) are security specialists who have earned CISSP certification as a result of demonstrated professional work, rigorous study, and exhaustive examination. CISSP Certification recognizes expertise in an international standard for information security. American National Standards Institute has granted the CISSP status official recognition in the area of information security under ISO/IEC 17024. Fields of knowledge included within CISSP include security management procedures, security architecture and models, connection control methodology, applications development security, operations security, hardware security, encryption, telecommunications, Internet security, and disaster recovery planning.
Learn more details concerning Progent's CISSP Consulting Expertise.
CISSP-ISSAP Certified Consultants for Secure Network Infrastructure
Progent's ISSAP Certified security experts are specialists who have earned ISSAP certification after thorough testing and extensive hands-on work with network security architecture. ISSAP security experts have in-depth understanding of access management systems and methodologies, telecommunications and network infrastructure protection, cryptography, needs evaluation, BCP and disaster recovery, and physical security. Progent's ISSAP-certified security specialists can help your company with all phases of architecture security.
Read more details concerning Progent's ISSAP Accredited Protected System Infrastructure Consulting Services.
CISSP-ISSEP Certified Security Engineering Experts
Network Security consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have demonstrated their ability to provide enterprises with the services associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent can provide the support of a certified CISSP-ISSEP cybersecurity consultant to assist your organization to follow modern system security engineering principles and techniques in system development, review system security designs based on cybersecurity engineering leading practices, create cohesive system designs that include compliant cybersecurity features for all critical system functions, develop effective design strategies to provide protection for operations, perform in-depth risk analysis, and propose realistic cybersecurity solutions that balance your operational goals with your company's tolerance for risk.
Learn more about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting Services.
Certified Information Systems Auditor Professional Services
The Certified Information Systems Auditor (CISA) credential is a recognized achievement that signifies expertise in IS security audit and control. Certified by ANSI, the CISA credential requires that consultants undergo an exhaustive examination administered by the ISACA professional association. Progent can provide the expertise of a CISA-Premier security engineer able to assist companies in the areas of information systems audit services, IT administration, network assets and infrastructure planned useful life, information technology service delivery, safeguarding data resources, and disaster recovery planning.
Read additional information concerning Progent's Certified Information Systems Auditor (CISA) Support Expertise.
CRISC IT Risk Management Specialists
The Certified in Risk and Information Systems Control (CRISC) program was established by ISACA to validate an IT professional's ability to plan, implement, and maintain IS controls to mitigate network risk. Progent offers the services of a CRISC-certified consultant to assist your company to create and carry out a business continuity or disaster recovery plan based on industry best practices identified by CRISC and crafted to align with your organization's risk appetite, business goals, and budgetary guidelines. Progent's risk management services are complementary to the support available from Progent's CISA-Certified security engineers for objectively evaluating your IT control design and with the services of Progent's CISM-certified experts for defining security policies.
Get more information concerning Progent's CRISC-certified Network Risk Mitigation Services.
GIAC Professional Expertise
GIAC (Global Information Assurance Certification) was established in 1999 to validate the skill of information technology security professionals. GIAC's mission is to ensure that an accredited security consultant has the knowledge necessary to provide support in vital categories of network, information, and software security. GIAC certifications are recognized by businesses and institutions around the world including United States NSA. Progent offers the support of GIAC certified consultants for any of the network security services addressed under GIAC certification topics such as assessing perimeters, incident response, intrusion detection, web application security, and security information and event management (SIEM) solutions.
Find out more information concerning Progent's GIAC Information Assurance Support.
Get in Touch with Progent for Network Security Support
If your business is situated in Augusta-Richmond County Georgia and you need cybersecurity support services, call Progent at
Eastern Georgia Contact Information:
Progent offers consulting services and onsite technical support throughout the Eastern Georgia and South Carolina.
| City | Address | Phone | Link |
| Augusta-Richmond County | 901 Greene St Augusta, GA 30901 United States |
(706) 760-7377 | Augusta-Richmond County Network Support Services |
| Savannah | 2 East Bryan Street, 4th Floor Savannah, GA 31401 United States |
(912) 446-1200 | Savannah Network Support Services |
An index of content::
Consultant Services NetApp MetroCluster Disaster Recovery
Consultants MetroCluster Switch Integration
NetApp MetroCluster is a disaster recovery software suite that uses array-based storage clustering with replication to provide fast, zero RPO disaster recovery (DR) between sites that are up to 185 miles (300km) apart. Progent's team of seasoned IT experts can help your business to plan, configure, manage, update, test and troubleshoot a disaster recovery system based on NetApp MetroCluster. Progent can help you to choose a topology for your MetroCluster environment that meets your functional needs and budget. Progent can ensure you follow best practices for configuring your MetroCluster environment by providing help with procedures such as assigning disk pools and shelf IDs, determining plexes layout, setting up volumes, setting up Data ONTAP configuration replication service, installing switches, implementing a tiebreaker mechanism, setting up a TCP/IP configuration replication network between your peered clusters, and testing your MetroCluster disaster recovery solution to verify compliance with information assurance standards and regulatory requirements.
IT Training Computer Consulting
MS Certified IT Training On-site Technical Support
Progent is committed to information transfer from Progent's support experts to customers. By teaching customers to deal with problems that are within their comfort zone, Progent is able to concentrate on delivering high-value skills where Progent has little competition. Small businesses who work with trusted independent consultants or who employ in-house IT personnel benefit when Progent passes on information about new technology and tested methodologies to make their IT environments more robust, secure, and productive.
ISA Server 2006 Support
ISA 2006 Online Troubleshooting
ISA 2006 is a comprehensive gateway that provides a powerful application layer firewall, virtual private network, proxy, and Web caching platform for safeguarding the Internet-facing networks of any organization against a broad range of attacks. Progent's certified ISA Server 2006 support professionals can show you how to plan, rationalize, pilot, install, configure and support the any edition of ISA Server 2006 on your network.
Double-Take Backup Integration Support
DoubleTake Carbonite Software Remote Support Services
DoubleTake/Carbonite Software publishes a selection of products designed to provide small companies a variety of cost-effective alternatives for replicating and recovering vital applications including Exchange Server, Microsoft SQL Server, Blackberry, and SharePoint. Progent's disaster recovery planning experts have extensive experience incorporating DoubleTake/Carbonite technology into small company information systems to achieve an advanced state of availability and business continuity capability at an affordable cost.
Virtual Service Desk Online Support Services
Remote Support Services Extended Help Desk
Progent's Shared Help Desk service allows your business to share responsibilities for Help Desk support transparently between your IT staff and Progent's large roster of veteran desktop support technicians and matter experts (SMEs). Progent's Help Desk Co-management service is a collaborative service desk solution built around ConnectWise Manage, the leading shared PSA platform for managing end-user service requests, ticket lifecycle, ownership, status tracking, and reporting.
Windows Training
Network One-On-One Training
Progent is committed to knowledge transfer from Progent's support experts to clients. By educating customers to deal with technical issues that are within their comfort zone, Progent can focus on providing high-value skills where Progent faces little competition. Medium-size companies who work with trusted freelance service providers or who employ in-house IT staffs benefit when Progent transfers knowledge about critical technology and tested methodologies to make their IT environments more robust, secure, and efficient.
24/7/365 Migration Consultants Sun Solaris
Solaris-Windows Upgrade
Progent can help your company to design and execute a smooth migration from a Solaris-based IT environment to a network powered by Windows and suited for running Microsoft's familiar office productivity software, commercial applications, and developer tools. Progent's Solaris, Windows and Cisco consultants and application specialists can show you how to preserve your data and reduce business discontinuity by designing an effective migration strategy that protects your existing assets in Sun Solaris software and infrastructure. UNIX-to-Windows transition consulting services available from Progent include analysis of existing infrastructure, migration strategy and validation, Microsoft Exchange migration services, information and application software transition, and processor and storage migration and economization.
Remote Technical Support MOM 2016
IT Consulting Monitoring and Reporting
Progent provides a selection of network service packages for small companies. These IT outsourcing and network monitoring services are based on the proactive problem solving capabilities of System Center Operations Manager 2007, a state-of-the-art network and IT management software platform that monitors the availability, performance, and safety of your information system and isolates incipient problems before they can disrupt your system. With Progent's economically priced network support programs, small businesses can choose a simple co-sourcing service program based on Microsoft Operations Manager with network monitoring, reporting, Help Desk and online service or a complete 24x7 outsourcing solution.
Microsoft Exchange Server 2010 Upgrade Specialists
Exchange Server Upgrade Consultant
Progent's Microsoft-certified network engineers can help you to determine the value of Microsoft Exchange 2010 for your company and can help your IT staff to design and implement an efficient upgrade to Exchange 2010 from Microsoft Exchange 2003 or Microsoft Exchange 2007 Server that will offer fast ROI by increasing your productivity, lowering the cost of hardware and support, streamlining administration, and consolidating your vital communications platforms.
Emergency Cisco Certified Experts Microsoft Windows Server Failover Cluster Integration Services
IT Consulting Windows Server 2012 R2 Cluster Management
Progent's certified failover clustering consultants can assist companies of all sizes to assess the benefits of adopting Microsoft Windows Server 2012 clustering to build an advanced high-availability/disaster recovery solution, help you to design and deploy a Windows Server 2012 system, deliver online and on-premises consulting services and engineering support for clusters that include physical servers or virtual ones, and show you how to centralize the administration of clustered servers.
Immediate IT Services for Network Service Firms Consulting
Online Troubleshooting Consulting for IT Service Firms
Progent's Support Program for IT Service Organizations lets you take advantage of Progent's consulting experts under your own brand as a seamless arm of your network services team.
Windows Server 2016 Storage Replica Information Technology Consulting
Emergency Windows Server 2016 Hyper-V Specialists
Progent's certified information technology consultants offer Windows Server 2016 integration consulting services to help organizations of any size to design and implement a smooth move to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud, or hybrid architecture. Progent can assist you to assess the business value of Windows Server 2016 for your enterprise and can help you with any facet of designing, configuring, managing or debugging your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can assist your organization to benefit from the many innovative disaster recovery and security capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, Virtual Machine software load, Storage Replica, plus workgroup and multi-domain failover clusters.
Cisco Certified Expert Cisco VPN Online Troubleshooting
Remote Troubleshooting Cisco RADIUS Security
Cisco's network security and offsite access technology for small businesses provide a complete range of easy-to-administer security products to help protect your wired and wireless network infrastructure. Cisco's Virtual Private Network product family includes switches, firewalls, intrusion detection systems and VPN appliances. Progent's professional consulting staff includes field-proven specialists with Cisco's Certified Internetwork Expert and Cisco Certified Network Professional qualifications who are able to assist your organization to select Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki wireless access points, and additional Cisco security technologies that fit best with your company goals.
Hybrid Microsoft 365 and Exchange Support and Setup
Microsoft 365 and on-premises Exchange Computer Engineer
Microsoft has made a strong effort to enable seamless hybrid networks that integrate Microsoft 365 and local Exchange deployments. This allows you to have specific Exchange mailboxes hosted on your on-premises datacenter and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified Exchange consultants can assist you with any phase of designing, integrating and debugging your hybrid Microsoft 365 Exchange Online deployment. Progent's Exchange specialists can provide occasional expertise to help you resolve challenging technical issues and also can provide comprehensive project management outsourcing or co-sourcing to make sure your hybrid Exchange initiative is carried out on time and within budget.
Technology Consulting Services Fault-tolerant Interoffice Connections
24-7 Fault Tolerant EIGRP Network Online Support
Progent's non-stop interoffice connectivity and fault tolerant system connection consultants can help small organizations create fault tolerant Interoffice connectivity by means of fully redundant system architectures featuring automatic failover. Progent's CCIE engineers can plan and implement high-availability Inter-office connections supported by fault tolerant EIGRP routers or zero-downtime OSPF configurations of Cisco routers. Progent can show you how redundant connectivity and automatic fail-over offers economical 24x7 interoffice connectivity.
Integration Services Office 365 OneNote Integration
Microsoft 365 Planning Computer Consultant
Progent can assist your business to understand the many subscription plans offered with Microsoft 365, previously called Office 365, and configure your information network with Microsoft 365 so you derive maximum business value. Progent offers expertise with cross-vendor networks that include Windows, macOS or OS X, and Linux technology. Progent can also help you to create and manage hybrid ecosystems that seamlessly integrate on-premises and cloud products and services.
Small Business Engineers
Midsized Company Consultants
Progent provides technical services for medium size businesses who have 100 to 250 system users. The medium size company or work group has traditionally been an underserved part of the market for IT consulting expertise. The overhead and service access practices of major third-party support firms make them too expensive for the ordinary mid-size company or small medium business (SMB), which usually has a minimal IT budget with which to maintain an information system whose complexity and capability are frequently similar to the information systems of much larger companies. Progent's service delivery model, which takes great advantage of remote support, virtual office technology and 24x7 network monitoring, dramatically lowers the IT support expenses of a small-medium business while offering the small organization with big-company support from certified, world-class consultants knowledgeable in a wide array of midsized business network solutions. If your mid-sized company or small business is looking for the quality of IT help needed for a mid-size office without paying enterprise prices, you need Progent.
Co-managed Call Center Costs Consultants
24-7 Shared Help Desk Ticketing Economics Network Consultant
Progent's Help Desk management and co-management services help organizations to reduce costs and increase productivity.
LockBit ransomware hot line Consultant
Specialist Snatch ransomware hot line
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can assist your business to contain the progress of an active ransomware attack. Call 800-462-8800
CISM Certified Cybersecurity Management Consulting
CISM Certified Cybersecurity Cybersecurity Firm
Progent offers the services of CISM Premier security professionals. The Certified Information Security Manager (CISM) organization defines the core competencies and worldwide standards of performance that information security managers are expected to learn. CISM provides business management the confidence that those who have qualified for their CISM credential possess the background and capability to provide effective security management and support consulting.
Cisco Firepower 9300 Series Firewalls Online Help
Cisco Firesight Technology Consulting
Cisco's Firepower Next Generation Firewalls (NGFWs) deliver a significant performance improvement compared to Cisco's previous-generation ASA 5500-X security appliances and offer unified management of advanced cybersecurity capabilities such as application visibility and control (AVC), next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection, DDoS mitigation, and sandboxing. Progent's Cisco CCIE-certified firewall experts can help you to plan and carry out a smooth upgrade to Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and show you how to integrate Firepower firewalls with Cisco's subscription-based security services to create and centrally control network environments that span local offices, data centers, and cloud resources.
SIEC Solutions Security Contractor
Firewall Configure CISSP
For smaller organizations, computer security and compliance can be excessively complicated to stay ahead of yet too risky to overlook. The largest biggest institutions have been hacked, and the top cloud services have on occasion been knocked out. It looks as though there's no place to run. Progent has made it economical for smaller companies to carry out vital IT security projects effectively by offering the advantage of billable time to the nearest minute with no minimum charge for online support. You can have the help of a seasoned information consultant to provide just the knowledge you need whenever you require it. Progent's CISA, CISM, GIAC, CISSP and ISSAP certified security experts can assist you with any level of network security including vulnerability assessments, virus defense and recovery, spam and email content filtering, email data loss and data leak protection, compliance reporting, and designing a comprehensive security strategy.
Virtual Office Microsoft Certified Contractor
Career No Commute Consulting
Progent's business climate will allow you to become a better consultant by enhancing your technical skills and boosting the loyalty of your customers. Progent makes good on this promise by attracting the best professional talent for you to operate with, providing an advanced network and communications architecture, using specialized software utilities to deliver the highest quality of service, and by streamlining our operational structures for finding and retaining customers.
Consulting Services SMS Upgrade
Microsoft SMS IT Consultants
Progent's Microsoft experts offer small and mid-size companies enterprise-grade consulting support for Systems Management Server and Configuration Manager, Microsoft's solutions for update and configuration management. Configuration Manager 2007 is the new name for the change management platform formerly called SMS Server. Configuration Manager offers a variety of new features to Systems Management Server 2003 including comprehensive automation, integrated Windows Vista Windows Server 2008 awareness, quarantine support, and device driver management. Progent's certified engineers can show you how to use SMS Server or Configuration Manager effectively for automated operating system and application deployment, security patch control, application metering, and licensing compliance. Progent's consultants can also help your company to move smoothly from Systems Management Server 2003 to System Center Configuration Manager.
Enterprise hybrid cloud integration Professionals
Microsoft Azure enterprise hybrid cloud solutions Consult
Progent can provide advanced remote consulting to help organizations integrate their IT infrastructure with leading public cloud platforms including Azure and Amazon Web Services (AWS). Progent can help your IT team to design and manage hybrid environments that support Windows and Linux systems and applications in both cloud-only solutions or in hybrid network models that seamlessly combine on-premises resources as well as public cloud services. To assist you to incorporate public clouds with networks, Progent can provide a range of public cloud integration services such as Azure enterprise hybrid cloud planning and deployment consulting, Amazon AWS cloud migration, and Amazon Web Marketing Service development and debugging. Progent has over two decades of experience delivering high-level consulting services online, and Progent can help you complete your cloud integration projects on schedule and affordably.
Consultancy Microsoft Teams and iPad
Microsoft Teams with OneDrive Consultant
Progent can assist your business to plan an upgrade to Microsoft Teams from Skype for Business and configure, administer, and debug a cloud or hybrid implementation of Teams. Progent can help you to connect Teams with Office/Microsoft 365 apps, Exchange Online, SharePoint, and your phone infrastructure.
Juniper SSL VPN Cybersecurity Organization
Protecting Juniper SSL VPN Router
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Award Winning Jabber Multiline Setup and Support
Jabber and Mac IT Consultants
Progent's Cisco Jabber consultants can provide online or onsite support to help businesses of all sizes to design, deploy, maintain, upgrade or troubleshoot Cisco Jabber environments and Cisco Unified CM ecosystems. Progent can provide in-depth support for all the technologies that go into creating a cohesive Cisco Jabber solution such as Cisco network devices and management tools, Microsoft 365 applications, Windows and Mac computers, Apple iOS and Android smartphones, SIP interfaces, Wi-Fi systems, security and compliance, cloud computing, immersive telepresence systems, PBX products, business continuity, and the many other pieces of a cohesive collaboration ecosystem.
E-Mail Manager
Spam Filtering Support and Integration
Progent's Microsoft-certified consultants have two decades of background providing electronic messaging and integrated telecommunications/email solutions for companies. Progent offers economical Microsoft Exchange Server support services to enhance email security and virus protection, achieve high availability email, and implement remote and mobile email access. Progent's Microsoft Exchange consulting and support offerings can assist you in planning and deploying a Microsoft Exchange upgrade or a move from a legacy SMPT server or outdated Microsoft Exchange product such as Microsoft Exchange 5.5 to Exchange Server 2010.
Project Server Design Firms
Project Excel Services Development Firm
Progent's Microsoft consultants can provide in-depth expertise in implementing, using and troubleshooting any edition of Project, Microsoft Project Server, and Project Online and can provide a broad range of affordable remote support services following industry best practices to help businesses of any size to get all the advantages of this leading platform. Support services offered by Progent include solution planning, software configuration and upgrades, setting up safe file and status sharing among local and remote or mobile users, network optimization, and customized online training.
Online Consulting Microsoft Exchange Cluster
High Availability Networks Online Support
Progent's Disaster Recovery/Business Continuity specialists have in-depth experience helping small businesses to minimize system downtime by offering affordable online consulting for disaster recovery/business continuity planning, fault-tolerant network architecture, data backup and restore solutions, and non-disruptive system maintenance. Progent's business continuity experts can assist you to develop and test a sensible business continuity strategy that matches your business needs and budget. Progent's disaster recovery specialists can help you to design, deploy, and support resilient technologies such as non-stop Internet connectivity, virtualization, fail-over clustering, load balancing, continual online backup, and multi-location data centers.
Consulting Services Navision and Dynamics NAV
Microsoft Dynamics 365 Business Central Installation support
Progent offers online and onsite installation, migration, customization, reporting for Dynamics Business Central/Navision.
Professionals Conti ransomware recovery
Snatch ransomware recovery Consultancy
Progent's proven ransomware recovery consultants can assist your business to restore a network victimized by a ransomware attack like Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Egregor.
Consulting NetApp MetroCluster and FlexPod
Urgent NetApp MetroCluster Troubleshooting Consulting Services
Progent offers enterprise customers the services of a NetApp-certified consultant for online or onsite support for NetApp's complete family of SAN storage software and hardware products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod cloud architecture, SnapMirror data replication, SnapVauly continuous backup, Virtual Storage Console for VMware vSphere, MultiStore for storage partitioning, OnCommand Reporting and Insight analytics, and NetApp's FAS, AFF, V-Series and N-Series storage products. Components of NetApp SAN storage technology supported by Progent include SAN architecture, cloud deployment, virtualization, migrations, non-disruptive patching, storage management, information assurance, high availability, and remediation. Progent offers Tier 3 support to help you to resolve problems with NetApp SAN storage deployments quickly and affordably following leading practices.
Emergency Retail Management System Applications Consultant
Reports MRP
In addition to offering the expertise of Microsoft Dynamics GP (Great Plains) specialists, Progent has experts in Dynamics AX, Microsoft Dynamics NAV Business Management Software, Dynamics SL, Dynamics RMS, Macola ERP, MAS 90 by Sage Software, and QuickBooks Pro by Intuit. Progent offers software development, troubleshooting, management help, migration support, and 1-on-1 or group webinar training tailored to address your specific needs. Progent's consultants also can help you integrate and maintain a protected, robust server and communications infrastructure to run your ERP, MRP and accounting solutions.
SQL Server Management Studio Online Troubleshooting
Microsoft Certified Expert SQL Server 2014 Delayed Durability On-site Technical Support
SQL Server 2014 includes major enhancements in critical areas including speed, uptime, security, and cloud integration. Microsoft SQL Server 2014 is the first version of Microsoft SQL Server that incorporates in-memory technology that works seamlessly with all types of applications including Online Transaction Processing, data warehousing (DWH), and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver efficient remote and onsite consulting services such as planning, deployment, administration, troubleshooting, and software development expertise to enable businesses of all sizes to achieve maximum business value from their SQL Server 2014 investment.
Remote Support Services SQL Server Analysis Services
SQL Server 2012 AlwaysOn Availability Groups Integration Support
Progent offers the support of certified consultants as well as seasoned database application developers, DBAs, project management experts, Cisco-certified network architects, disaster recovery/business continuity planning specialists, and data security professionals to assist your business to assess the potential benefits of SQL Server 2012 for your business, install pilot environments at your datacenter or at Progent's lab, design and execute out an efficient migration to SQL Server 2012 from earlier versions of SQL Server or from legacy database platforms, and configure a cost-effective and secure network infrastructure that lets you realize the full strategic benefit of Microsoft SQL Server 2012.
ProSight Behavior-based Virus Detection Technology Professional
SentinelOne Endpoint Ransomware Protection Services
Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) service that incorporates next generation behavior-based machine learning tools by SentinelOne to defend endpoint devices and physical and virtual servers against new malware attacks such as ransomware and email phishing, which routinely escape traditional signature-based AV products. ProSight Active Security Monitoring protects local and cloud-based resources and offers a unified platform to manage the complete malware attack lifecycle including blocking, infiltration detection, mitigation, cleanup, and forensics. Top capabilities include single-click rollback with Windows Volume Shadow Copy Service and real-time system-wide immunization against new threats.
Service Reporting Online Consulting
Remote Consulting Tracking Service Costs
Progent uses a sophisticated support reporting system that records and formats complete documentation for all billed support activities. Unlike many independent consultants or small support organizations who offer scant documentation or details of services performed, each service delivered by Progent is accompanied by full documentation. Each Progent staff member has use of the support documentation sent by every staff member to each customer. The practice of detailing and archiving support activity allows more effective service and avoids a variety of typical problems such as when a service customer is effectively held captive to a consultant who refuses to release vital service information.
DotNET Framework Contract Programming
Programming Firm .NET Visual Studio
Progent's application experts have worked for two decades with .NET tools and the Visual Studio development system and are able to build or modernize .NET apps rapidly and affordably.
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