To get fast remote assistance with data security problems, companies in Augusta-Richmond County Georgia can find world-class support from Progent's certified security professionals. Progent's remote service consultants are ready to provide fast and affordable assistance with security issues that are impacting the viability of your information system. Progent's accredited engineers are certified to support environments powered by Microsoft Windows, Linux, macOS and OS X, and popular derivatives of UNIX. Progent can provide expert support for critical cybersecurity and restoration solutions like AI-based EDR (End Point Protection and Response), Managed Detection and Response, full system restoration testing, immutable backup, and off-site backup. Progent's wide range of consulting services encompasses firewall technology, email security, secure system architecture, and business continuity preparedness. Progent's technical support staff has been awarded the industry's most advanced security credentials including Certified Information Security Manager and Information System Security Architecture Professional.

Progent provides remote security assistance on a per-minute model with no minimum times and no additional fees for sign-up or after hours support. By billing by the minute and by delivering world-class help, Progent's billing model keeps costs under control and avoids situations where quick fixes turn into big charges.

Ransomware Hot Line: 800-462-8800
Ransomware requires time to steal its way through a network. Because of this, ransomware assaults are typically unleashed on weekends and late at night, when support personnel may be slower to become aware of a breach and are less able to mount a rapid and forceful response. The more lateral movement ransomware is able to manage inside a target's system, the longer it will require to restore core IT services and scrambled files and the more information can be exfiltrated to the dark web. Progent's Ransomware Hot Line is designed to assist organizations to complete the urgent first phase in mitigating a ransomware assault by putting out the fire. Progent's online ransomware engineers can help you to identify and quarantine breached servers and endpoints and protect clean assets from being compromised. If your system has been breached by any strain of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Our Network Has Been Attacked: What Are We Supposed to Do Now?
Network Security ConsultingIf you are currently fighting a security emergency other than ransomware, go to Progent's Emergency Remote Computer Support to see how to get immediate aid. Progent has a team of veteran cybersecurity experts who offer online and on-premises support that includes containment, mitigation, restoration, forensics, and enhancement of your cybersecurity profile to protect against future attacks.

For companies who have planned carefully for a security breach, the step-by-step incident handling model promoted by GIAC (Global Information Assurance Certification) is Progent's preferred method of handling a major security attack.

Introduction to Progent's Security Support Services
Managing computer security and preparedness for restoring critical data and functions after an attack requires an on-going program involving an array of technologies and processes. Progent's certified experts can support your organization at all levels in your efforts to safeguard your information system, ranging from security audits to creating a comprehensive security program. Some technologies supported by Progent's experts include Security Planning and Implementation, Data Recovery and Security Failure Analysis, and Managed Filtering of Email-Based Spam and Viruses.

Planning and Building Secure Networks
Any company should have a thoroughly thought out security plan that incorporates both preventive and responsive elements. The pre-attack strategy is a collection of steps that helps to reduce security gaps. The reactive plan specifies activities to help security staff to evaluate the losses caused by an attack, repair the damage, record the experience, and restore network functions as quickly as possible. Progent can advise you how to build security into your company operations. Progent can configure auditing utilities, create and build a secure IT infrastructure, and recommend processes and policies that will enhance the safety of your computing environment. Progent's security experts are available to help you to configure a firewall, design secure remote connectivity to email and information, and install an effective virtual private network.

If you are interested in an affordable option for outsourcing your security management, Progent's Round-the-clock Monitoring Services feature continual remote system tracking and fast response to problems.

Hybrid Cloud Solutions
Progent can help your company you to plan, implement, administer and troubleshoot enterprise hybrid cloud solutions that combine local and cloud infrastructure and that are compliant with government and industry data security standards. (Learn about Progent's Microsoft 365 integration with on-premises Exchange, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud planning and integration expertise.)

System Restoration and Security Forensics
Progent has expertise in recovering networks and computers that have been compromised, are suspect, or have stopped working as a result of a security breach. Progent can show you how to determine the damage caused by the assault, restore normal functions, and recover information compromised as a result of the breach. Progent's security specialists can also manage a comprehensive forensic evaluation by going over event logs and using other advanced assessment tools. Progent's background with security consulting reduces your downtime and permits Progent to recommend efficient ways to avoid or mitigate new assaults.

Ransomware Removal and Recovery Consulting
Progent can provide the services of seasoned ransomware recovery consultants with the skills to reconstruct an environment compromised by a ransomware cryptoworm such as Ryuk, WannaCry, Hermes, or MongoLock. For more information, visit ransomware removal and restoration expertise.

Work-from-Home (WFH) Cybersecurity Solutions
Work-from-Home (WFH) staff members typically use their own computing devices and often operate in a poorly secured physical environment. This situation increases their vulnerability to malware threats and requires careful deployment of firewalls, anti-malware tools, multi-factor authentication, remote endpoint monitoring, intensive user training, and the development of policies built on best practices. Progent's seasoned group of Work-from-home solutions consultants can help your business to plan, configure and maintain an effective security solution that guards vital IT assets in environments that incorporate remote workers and hybrid workers.

Software/Firmware Update Management Services
Progent's support services for software and firmware patch management provide businesses of any size a flexible and affordable solution for assessing, testing, scheduling, applying, and tracking updates to your ever-evolving information network. Besides maximizing the protection and reliability of your computer network, Progent's software/firmware update management services free up time for your in-house IT staff to concentrate on line-of-business projects and tasks that deliver maximum business value from your network. Find out more about Progent's software/firmware update management services.

Extended Detection and Response (XDR) Powered by SentinelOne
SentinelOne's Singularity product line is a subscription-based, cloud-centered threat management stack that includes computer learning algorithms and professional services to deliver enterprise-class endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's low-profile agents can be loaded in minutes to guard endpoints against increasingly sophisticated threats such as ransomware, known and zero-day malware, trojans, hacking toolkits, RAM exploits, script misuse, harmful macros, and living-off-the-land attacks. Progent is a certified SentinelOne Partner and dealer and oversees thousands of endpoints secured by SentinelOne technology. SentinelOne Singularity is always the first endpoint response tool activated by Progent to provide control and visibility of a client's system in the first stages of a ransomware emergency. For more information, see Progent's SentinelOne-based Extended Detection and Response (XDR) expertise.

Consulting Services for Horizon3.ai's NodeZero PEN Testing Platform
NodeZero from Horizon3.ai is a cutting-edge penetration test (pentest) platform that supports continuous, concurrent, automated testing of your internal and perimeter network to help you expose, rank, fix, and confirm security vulnerabilities before malicious hackers can exploit them. NodeZero pentests can deploy so-called tripwires such as fake files or credentials to detect when your network is being probed along high-risk attack paths. Tripwires provide enough information to make it possible to take action promptly with your incident response tools and procedures before an assailant can do serious damage. Progent can provide the support of a NodeZero Certified Operator (NCO) who can assist you to use NodeZero to perform comprehensive pentests of your perimeter and your internal IT infrastructure so you can evaluate your current security posture. Progent can also help you to harden your network security and can assist you to design and deploy a unified cybersecurity ecosystem that streamlines management and provides optimum cyber defense for on-prem, multi-cloud, and perimeter IT resources. To find out more information about Progent's vulnerability analysis services based on on NodeZero's pentest products, visit Consulting Services for NodeZero's Penetration Test Products.

Stealth Penetration Security Evaluation Services
Stealth intrusion checking is an important part of any overall IT system security plan. Progent's security professionals can run thorough penetration checks without the awareness of your organization's internal IT resources. Stealth penetration testing shows whether current security monitoring tools such as intrusion detection alerts and event log monitoring are properly configured and actively monitored. Progent can provide ongoing autonomous penetration testing to map your internal and external attack surface and to detect ways that vulnerabilities, unsafe configurations, compromised credentials, missing patches, and ill-advised product defaults can be combined by threat actors into the multi-vector attacks typical of modern strains of ransomware. Get additional information about Progent's Stealth Penetration Intrusion Evaluation Services.

Progent's Flat-rate Managed Services for Information Security
Progent's affordable ProSight portfolio of network monitoring and management services is intended to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all aspects of information assurance. Managed services offered by Progent include:

ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Recovery
Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) service that utilizes SentinelOne's cutting edge behavior analysis tools to guard endpoints as well as physical and virtual servers against new malware assaults such as ransomware and email phishing, which easily escape legacy signature-matching anti-virus products. ProSight Active Security Monitoring protects on-premises and cloud-based resources and provides a single platform to manage the entire threat lifecycle including filtering, infiltration detection, containment, remediation, and forensics. Top features include one-click rollback with Windows VSS and automatic network-wide immunization against newly discovered threats. Progent is a SentinelOne Partner. Learn more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense powered by SentinelOne technology.

ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Security
Progent's ProSight Enhanced Security Protection (ESP) managed services offer economical in-depth security for physical servers and VMs, workstations, smartphones, and Exchange email. ProSight ESP uses contextual security and advanced heuristics for continuously monitoring and responding to cyber assaults from all attack vectors. ProSight ESP delivers two-way firewall protection, intrusion alerts, endpoint management, and web filtering through cutting-edge tools incorporated within a single agent managed from a single console. Progent's security and virtualization consultants can assist your business to design and configure a ProSight ESP environment that meets your company's unique needs and that allows you prove compliance with government and industry data protection standards. Progent will assist you specify and implement security policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alarms that require urgent attention. Progent can also assist your company to install and verify a backup and restore system such as ProSight Data Protection Services (DPS) so you can get back in business rapidly from a destructive cyber attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Microsoft Exchange email filtering.

ProSight DPS: Managed Backup and Recovery
Progent has partnered with leading backup technology vendors to produce ProSight Data Protection Services (DPS), a portfolio of subscription-based management offerings that provide backup-as-a-service. All ProSight DPS services manage and track your backup processes and allow transparent backup and rapid recovery of critical files, apps, images, plus Hyper-V and VMware virtual machines. ProSight DPS lets you avoid data loss caused by hardware failures, natural disasters, fire, cyber attacks such as ransomware, human error, ill-intentioned insiders, or software glitches. Managed backup services available in the ProSight DPS portfolio include ProSight Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight DPS ECHO Backup based on Barracuda purpose-built storage, and ProSight DPS MSP360 Cloud and On-prem Backup. Your Progent service representative can help you to identify which of these managed services are most appropriate for your IT environment.

ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam and virus filtering service that incorporates the technology of leading data security companies to deliver centralized management and comprehensive security for all your email traffic. The hybrid structure of Progent's Email Guard managed service combines a Cloud Protection Layer with a local gateway appliance to provide advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. Email Guard's Cloud Protection Layer serves as a preliminary barricade and blocks the vast majority of unwanted email from reaching your network firewall. This decreases your exposure to inbound threats and saves network bandwidth and storage. Email Guard's on-premises security gateway appliance adds a further layer of analysis for incoming email. For outgoing email, the on-premises gateway offers AV and anti-spam protection, protection against data leaks, and email encryption. The on-premises gateway can also help Exchange Server to monitor and protect internal email that stays within your corporate firewall. For more details, visit ProSight Email Guard spam and content filtering.

ProSight Duo MFA: Two-factor Authentication (2FA) Solutions
Progent's Duo authentication managed services incorporate Cisco's Duo technology to defend against password theft through the use of two-factor authentication. Duo enables one-tap identity confirmation with Apple iOS, Google Android, and other out-of-band devices. With 2FA, whenever you sign into a secured online account and give your password you are requested to confirm your identity on a device that only you possess and that uses a separate network channel. A wide range of devices can be utilized as this added means of ID validation such as a smartphone or wearable, a hardware/software token, a landline phone, etc. You may designate several verification devices. For details about ProSight Duo two-factor identity authentication services, go to Duo MFA two-factor authentication services for remote workers.

ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
With ProSight Virtual Hosting service, a small or mid-size business can have its key servers and applications hosted in a protected fault tolerant data center on a high-performance virtual host configured and managed by Progent's IT support experts. Under the ProSight Virtual Hosting model, the customer owns the data, the operating system platforms, and the apps. Because the system is virtualized, it can be ported easily to a different hosting environment without requiring a time-consuming and technically risky configuration procedure. With ProSight Virtual Hosting, you are not tied one hosting service. Learn more details about ProSight Virtual Hosting services.

ProSight IT Asset Management: Network Documentation and Password Management
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, maintain, find and safeguard information related to your IT infrastructure, processes, applications, and services. You can instantly locate passwords or serial numbers and be warned about impending expirations of SSL certificates or domains and warranties. By updating and managing your IT documentation, you can save as much as 50% of time spent trying to find critical information about your network. ProSight IT Asset Management features a centralized location for holding and collaborating on all documents related to managing your business network such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT information. Whether you're planning improvements, performing maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the knowledge you require when you need it. Learn more about ProSight IT Asset Management service.

Special Security Services Available from Progent
Progent's certified engineers can provide unique consulting support in vital facets of network security such as:

Information Risk Evaluation and Compliance Testing
Progent provides expertise with security auditing software like Microsoft Baseline Security Analyzer and LANguard for conducting a variety of comprehensive network scans to uncover possible security holes. Progent has broad skills with these tools and can assist your company to understand audit reports and react efficiently. Progent's certified security engineers also can perform web software testing and can perform thorough evaluation of enterprise-wide security to assess your organization's compliance with major global security standards including HIPAA, NIST, and ISO. Also, Progent can assess the effectiveness of your wireless protection covering in-place wireless equipment as well as mobile handsets. Get more details about Progent's Information Risk Evaluation and Compliance Assessment.

Cisco Network Security, PIX and ASA Firewall, Virtual Private Network, Aironet and Meraki Wireless Consulting
Progent's Cisco Certified Internetwork Experts and Cisco CCNP experts can provide world-class consulting expertise for Cisco's entire range of protection and Virtual Private Network (VPN) technologies including PIX 500 Firewalls and ASA 5500 Series Firewalls, the Catalyst Firewall Services Module, protected broadband and integrated services routers, wireless access points, Meraki cloud-managed access points, and Catalyst family switches. Get more details about Cisco Security, Virtual Private Network (VPN) and Wireless Expertise.

Other Firewall and Virtual Private Network (VPN) Technologies
In addition to supporting a broad range of network security technologies available from Microsoft and Cisco, Progent can provide companies of any size advanced consulting for security products from other popular firewall and Virtual Private Network vendors. Progent's engineers can provide:

Certified Information Security Manager Security Support Expertise
CISM Consultants for Augusta-Richmond County GeorgiaCertified Information Security Manager (CISM) identifies the fundamental competencies and international standards of service that IT security professionals are expected to master. CISM offers business management the confidence that those who have been awarded their accreditation have the experience and knowledge to provide effective security administration and consulting support. Progent can offer a CISM-certified expert to assist your organization in key security disciplines including information security governance, vulnerability management, information protection process management, and incident handling management.

Get more information about Progent's Certified Information Security Manager Security Support Expertise.

Certified Information Systems Security Professionals (CISSP) Security Support Services
CISSP Premier Network Security Specialists for Augusta-Richmond County GeorgiaProgent's Certified Information Systems Security Professionals (CISSPs) are cybersecurity engineers who have earned CISSP status as a result of demonstrated professional work, rigorous study, and exhaustive testing. CISSP qualification indicates mastery of an international standard for IT security. ANSI has given the CISSP status official recognition in the area of information security under ISO/IEC 17024. Fields of expertise included under CISSP include security management procedures, security architecture and models, access permission methodology, applications development security, business processes security, hardware security, cryptography, communications, Internet security, and disaster recovery planning.

Learn more information concerning Progent's Certified Information Systems Security Professionals (CISSP) Consulting Services.

CISSP-ISSAP Premier Experts for Secure Network Architecture
CISSP Information Systems Security Architecture Professionals for Augusta-Richmond County GeorgiaProgent's ISSAP Certified security experts have earned ISSAP accreditation after rigorous examination and substantial hands-on work with network security design. ISSAP security experts have acquired comprehensive understanding of access management systems and methodologies, telecommunications and network infrastructure protection, cryptography, needs evaluation, business continuity planning (BCP) and disaster recovery, and physical security integration. Progent's ISSAP-premier security specialists can assist your business with all phases of architecture security.

Read more information about Progent's ISSAP Certified Secure System Architecture Engineering Support.

CISSP-ISSEP Certified Security Engineering Consultants
CISSP-ISSEP certified Network Security ConsultantsCybersecurity consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have demonstrated their ability to provide large organizations with the expertise expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent offers the skills of a certified CISSP-ISSEP cybersecurity consultant to help your enterprise to follow current system security engineering principles and processes in system development, review system security designs based on security engineering best practices, create cohesive system designs that incorporate compliant cybersecurity mechanisms for all key system functions, develop efficient design strategies to deliver protection for operations, perform comprehensive risk analysis, and propose practical cybersecurity models that balance your operational goals with your organization's tolerance for risk.

Learn more about Progent's CISSP-ISSEP Network Security Engineering Consulting Services.

Certified Information Systems Auditor Professional Services
CISA Cybersecurity Auditor Consultants for Augusta-Richmond County GeorgiaThe Certified Information Systems Auditor (CISA) accreditation is an important qualification that indicates expertise in network security auditing. Accredited by ANSI, the CISA credential has candidates undergo a comprehensive test administered by the ISACA international professional group. Progent offers the expertise of a CISA-Premier security audit consultant able to help businesses in the areas of IS audit services, information technology enforcement, network assets and architecture lifecycle, information technology service delivery, safeguarding information resources, and business continuity planning.

Learn the details concerning Progent's Certified Information Systems Auditor (CISA) Support Expertise.

CRISC Risk Mitigation Specialists
CRISC Network Risk Engineers for Augusta-Richmond County GeorgiaThe Certified in Risk and Information Systems Control (CRISC) program was initiated by ISACA in 2010 to verify an IT professional's skills to design, implement, and support information system controls to reduce risk. Progent can provide the services of a CRISC-certified consultant to assist you to develop and carry out a business continuity strategy that follows industry best practices promoted by CRISC and geared to match your organization's risk tolerance, business objectives, and budgetary guidelines. Progent's network risk mitigation expertise is complementary to the services available from Progent's CISA-Certified consultants for objectively evaluating your IS control design and also with the expertise of Progent's CISM-certified consultants for defining company-wide security policies.

Learn more information about Progent's CRISC Risk Mitigation Services.

GIAC Professional Services
Network Security Consultants with GIAC Certification for Augusta-Richmond County GeorgiaGlobal Information Assurance Certification was founded in 1999 to certify the skill of IT security engineers. GIAC's goal is to ensure that an accredited professional possesses the skills needed to deliver support in vital categories of network, information, and application security. GIAC certifications are recognized by businesses and institutions all over the world including United States National Security Agency (NSA). Progent can provide the expertise of certified professionals for all of the network security disciplines covered under GIAC certification topics such as assessing perimeters, security incident response, traffic analysis, web application security, and SIEM solutions.

Learn additional details concerning Progent's GIAC Information Assurance Expertise.

Contact Progent for Computer Security Consulting Services
If your business is located in Augusta-Richmond County Georgia and you want computer security help, call Progent at 800-993-9400 or go to Contact Progent.

Eastern Georgia Contact Information:
Progent offers consulting services and onsite technical support throughout the Eastern Georgia and South Carolina.

Onsite IT Consulting
Progent locations in Eastern Georgia

City Address Phone Link
Augusta-Richmond County 901 Greene St
Augusta, GA 30901
United States
(706) 760-7377 Augusta-Richmond County Network Support Services
Savannah 2 East Bryan Street, 4th Floor
Savannah, GA 31401
United States
(912) 446-1200 Savannah Network Support Services




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