For fast online assistance with computer security issues, businesses in Augusta-Richmond County Georgia have access to world-class troubleshooting from Progent's security engineers. Progent's remote support consultants are ready to provide effective and affordable assistance with security emergencies that are impacting the productivity of your information system. Progent's accredited engineers are premier to provide help for environments based on Microsoft Windows, Linux, Apple macOS and OS X, and major versions of UNIX. Progent can provide advanced support for critical cybersecurity and restoration solutions like AI-based EDR (End Point Protection and Response), Managed Detection and Response, full system restore testing, immutable backup, and off-premises backup. Progent's wide selection of services covers firewall expertise, email security, protected system infrastructure, and business continuity preparedness. Progent's technical support team has earned the world's most advanced security certifications including Certified Information Systems Auditor (CISA) and Information System Security Architecture Professional (ISSAP).

Progent offers remote security support on a by-the-minute basis with no minimum call duration and without additional fees for setup or off-hour support. By charging per minute and by delivering top-level expertise, Progent's pricing model keeps costs under control and eliminates scenarios where simple fixes turn into big charges.

Ransomware Hot Line: 800-462-8800
Ransomware requires time to work its way across a network. Because of this, ransomware assaults are typically launched on weekends and late at night, when IT personnel may be slower to become aware of a penetration and are less able to organize a rapid and forceful response. The more lateral progress ransomware is able to achieve inside a target's network, the more time it takes to recover core IT services and scrambled files and the more data can be stolen and posted to the dark web. Progent's Ransomware Hot Line is intended to help organizations to carry out the time-critical first phase in responding to a ransomware attack by putting out the fire. Progent's remote ransomware experts can assist businesses to identify and isolate breached devices and protect undamaged resources from being penetrated. If your network has been penetrated by any strain of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

We've Been Attacked: What Should We Do Now?
Cybersecurity ConsultingIn case your business is now fighting a security crisis other than ransomware, visit Progent's Urgent Online Technical Support to see how to get immediate help. Progent maintains a pool of seasoned network security specialists who offer remote and on-premises assistance that includes containment, mitigation, restoration, forensics, and enhancement of your security profile to protect against future exploits.

For businesses who have prepared carefully for a security breech, the step-by-step incident handling procedure promoted by GIAC is Progent's approved method of reacting to a serious security incident.

Overview of Progent's Security Expertise
Coordinating network security as well as planning for recovering critical information and functions following an attack requires an on-going effort involving an array of technologies and processes. Progent's certified consultants can assist your organization at any level in your attempt to protect your IT network, ranging from security evaluation to designing a comprehensive security plan. Some areas supported by Progent's experts include Security Planning and Prevention, Data Restoration and Security Failure Analysis, and Outsourced Filtering of E-mail-Based Attacks.

Designing and Building Protected Networks
Every organization ought to develop a thoroughly thought out security strategy that incorporates both preventive and responsive steps. The proactive strategy is a set of precautions that helps to minimize security gaps. The post-attack plan defines activities to assist IT personnel to assess the damage caused by a breach, repair the damage, record the experience, and restore network activity as soon as possible. Progent can show you how to design protection into your company operations. Progent can install auditing software, create and build a safe IT architecture, and propose processes and policies that will enhance the protection of your network. Progent's security experts are ready to assist you to set up a firewall, deploy safe online and mobile connectivity to e-mail and data, and install an effective VPN.

If you are interested in an economical way for outsourcing your network security administration, Progent's Round-the-clock Network Support Options include continual remote system tracking and quick response to problems.

Hybrid Cloud Solutions
Progent can assist your IT team you to design, deploy, manage and troubleshoot enterprise hybrid cloud solutions that combine physical and cloud hosted infrastructure and that comply with regulatory data security standards. (Find out about Progent's Microsoft 365 Exchange Online integration with on-premises Exchange, Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud planning and integration consulting.)

Data Recovery and Security Forensics
Progent provides skill in restoring systems and computers that have been hacked, are quarantined, or have stopped working following a security breach. Progent can help determine the damage caused by the breach, return your company to normal functions, and recover information lost owing to the breach. Progent's certified specialists can also oversee a comprehensive forensic analysis by going over event logs and utilizing other proven assessment tools. Progent's background with security issues minimizes your off-air time and permits Progent to propose efficient strategies to prevent or contain future assaults.

Ransomware Cleanup and Restoration Consulting
Progent offers the help of experienced ransomware recovery experts with the skills to reconstruct an information system damaged by a ransomware cryptoworm such as Ryuk, WannaCry, NotPetya, or MongoLock. To find out more, visit ransomware cleanup and recovery consulting.

Work-from-Home Security Consulting
Work-from-Home (WFH) workers commonly utilize their own devices and usually operate in a unsecured physical space. This multiplies their vulnerability to malware attacks and calls for careful configuration of firewalls, anti-malware tools, MFA-based identity verification, remote monitoring, thorough end-user training, and the development of policies built on best practices. Progent's veteran team of Work-from-home support consultants can help your business to design, configure and maintain a compliant security solution that protects vital IT assets in networks that incorporate telecommuters.

Software/Firmware Update Management Services
Progent's support services for software and firmware patch management offer organizations of all sizes a flexible and affordable solution for assessing, validating, scheduling, implementing, and tracking updates to your ever-evolving IT system. Besides maximizing the protection and reliability of your computer network, Progent's software/firmware update management services allow your IT staff to focus on more strategic projects and tasks that derive maximum business value from your information network. Find out more about Progent's patch management services.

Extended Detection and Response (XDR) Powered by SentinelOne
SentinelOne's Singularity product family is a subscription-based, cloud-centered cyberthreat defense platform that includes computer learning software and professional services to provide comprehensive endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's low-profile agents can be installed in minutes to guard endpoints against increasingly sophisticated assaults such as ransomware, known and new malware, trojan viruses, hacking tool sets, memory exploits, malicious scripts, harmful macros, and living-off-the-land abuse. Progent is a certified SentinelOne Partner and dealer and oversees thousands of endpoints protected by SentinelOne Singularity technology. SentinelOne is always the initial incident response software deployed by Progent to gain control and visibility of a customer's network in the first stages of a ransomware recovery. For more details, see Progent's SentinelOne-based Extended Detection and Response (XDR) solutions.

Expertise with's NodeZero Pentest Platform
NodeZero from is a leading-edge penetration test (pentest) platform that can deliver repeated, simultaneous, programmable testing of your internal and perimeter network to help you uncover, rank, fix, and confirm cybersecurity weaknesses before threat actors can exploit them. Progent can provide the support of a NodeZero Certified Operator who can assist you to deploy NodeZero to perform thorough penetration tests of your perimeter and your internal network so you can evaluate your current security profile. Progent's NodeZero experts can also assist you to strengthen your network security and can help you to design and deploy a unified cybersecurity ecosystem that streamlines management and provides optimum cyber defense for on-prem, cloud-based, and perimeter IT resources. To find out more details about Progent's vulnerability assessment services based on on NodeZero's PEN test platform, visit Consulting Support for NodeZero's PEN Test Products.

Stealth Penetration Security Assessment Services
Stealth intrusion checking is a key component of any overall network security strategy. Progent's security professionals can run thorough intrusion tests without the awareness of your company's internal network support staff. Stealth penetration checking shows whether current security monitoring tools such as intrusion incident warnings and event history monitoring are properly set up and actively monitored. Progent can implement continuous autonomous PEN testing to map your internal and external attack surface and to detect ways that vulnerabilities, improper configurations, compromised credentials, overlooked patches, and ill-advised product defaults can be combined by threat actors into the multi-vector attacks typical of the latest variants of ransomware. Get additional information about Progent's Stealth Penetration Intrusion Assessment Consultants.

Progent's Low-Cost Managed Services for Information Security
Progent's affordable ProSight series of managed services is designed to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all facets of information assurance and compliance. Managed services available from Progent include:

ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Recovery
Progent's ProSight Active Security Monitoring is an endpoint protection solution that utilizes SentinelOne's next generation behavior-based analysis technology to guard endpoints as well as servers and VMs against modern malware assaults such as ransomware and file-less exploits, which routinely escape traditional signature-based AV products. ProSight Active Security Monitoring safeguards on-premises and cloud resources and offers a unified platform to automate the entire threat lifecycle including blocking, infiltration detection, mitigation, remediation, and post-attack forensics. Key features include one-click rollback with Windows VSS and automatic system-wide immunization against newly discovered threats. Progent is a SentinelOne Partner. Read more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery powered by SentinelOne technology.

ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Protection
ProSight Enhanced Security Protection (ESP) services offer economical in-depth security for physical servers and VMs, workstations, mobile devices, and Microsoft Exchange. ProSight ESP utilizes adaptive security and advanced heuristics for continuously monitoring and reacting to cyber threats from all vectors. ProSight ESP offers firewall protection, penetration alerts, endpoint management, and web filtering through cutting-edge technologies packaged within a single agent managed from a single control. Progent's security and virtualization experts can assist your business to plan and implement a ProSight ESP environment that addresses your company's specific needs and that allows you achieve and demonstrate compliance with government and industry data protection standards. Progent will assist you specify and configure policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alerts that call for urgent attention. Progent can also help you to install and verify a backup and restore solution like ProSight Data Protection Services (DPS) so you can get back in business rapidly from a potentially disastrous cyber attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Microsoft Exchange filtering.

ProSight DPS: Managed Cloud Backup and Recovery
Progent has partnered with advanced backup/restore technology companies to produce ProSight Data Protection Services (DPS), a selection of subscription-based offerings that provide backup-as-a-service. All ProSight DPS services automate and monitor your backup processes and enable non-disruptive backup and fast recovery of important files/folders, applications, system images, plus Hyper-V and VMware virtual machines. ProSight DPS lets you recover from data loss resulting from equipment failures, natural disasters, fire, cyber attacks such as ransomware, human error, ill-intentioned employees, or application glitches. Managed services available in the ProSight Data Protection portfolio include ProSight Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight ECHO Backup using Barracuda purpose-built storage, and ProSight MSP360 Cloud and On-prem Backup. Your Progent consultant can help you to determine which of these managed backup services are best suited for your IT environment.

ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam and virus filtering and email encryption service that uses the technology of top information security vendors to deliver web-based control and world-class security for your inbound and outbound email. The hybrid architecture of Progent's Email Guard combines cloud-based filtering with an on-premises security gateway device to offer complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. Email Guard's cloud filter serves as a first line of defense and keeps most threats from reaching your security perimeter. This reduces your exposure to external threats and conserves network bandwidth and storage space. Email Guard's on-premises security gateway appliance provides a deeper level of analysis for incoming email. For outgoing email, the local gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The local security gateway can also assist Microsoft Exchange Server to track and protect internal email that stays inside your corporate firewall. For more information, visit Email Guard spam filtering and data leakage protection.

ProSight Duo MFA: Two-factor Authentication Services
Progent's Duo authentication service plans incorporate Cisco's Duo technology to protect against password theft by using two-factor authentication. Duo enables single-tap identity verification with Apple iOS, Google Android, and other out-of-band devices. Using 2FA, whenever you log into a protected application and enter your password you are asked to confirm your identity via a unit that only you possess and that uses a separate network channel. A wide selection of out-of-band devices can be used as this added means of authentication such as an iPhone or Android or wearable, a hardware token, a landline telephone, etc. You may register several validation devices. To learn more about ProSight Duo two-factor identity authentication services, go to Cisco Duo MFA two-factor authentication (2FA) services for an at-home workforce.

ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
With ProSight Virtual Hosting service, a small business can have its key servers and applications hosted in a protected Tier III data center on a fast virtual machine host configured and maintained by Progent's network support experts. Under Progent's ProSight Virtual Hosting service model, the customer owns the data, the operating system platforms, and the applications. Because the system is virtualized, it can be moved easily to a different hosting environment without a time-consuming and difficult reinstallation procedure. With ProSight Virtual Hosting, you are not tied a single hosting provider. Learn more details about ProSight Virtual Hosting services.

ProSight IT Asset Management: Infrastructure Documentation and Password Management
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, maintain, retrieve and protect data about your network infrastructure, processes, business apps, and services. You can instantly find passwords or serial numbers and be alerted automatically about upcoming expirations of SSLs or warranties. By updating and organizing your network documentation, you can save as much as half of time wasted searching for critical information about your network. ProSight IT Asset Management features a centralized location for storing and collaborating on all documents required for managing your business network like standard operating procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and associating IT information. Whether you're making enhancements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the information you need the instant you need it. Find out more details about ProSight IT Asset Management service.

Special Security Services Offered by Progent
Progent's certified engineers can provide unique consulting support in vital areas of IT security such as:

Vulnerability Audits and Security Compliance Testing
Progent offers expertise with information risk evaluation utilities like Microsoft Baseline Security Analyzer or LANguard for performing a variety of comprehensive network tests to uncover potential security holes. Progent has extensive experience with these and similar utilities and can help you to understand audit reports and respond efficiently. Progent's certified security consultants also provide web application validation and can conduct thorough assessments of enterprise-wide security to determine your company's compliance with important industry security standards including HIPAA, PCI, and ISO 17799. Also, Progent can assess the strength of your wireless protection covering in-place wireless equipment plus portable handsets. Find out more details about Progent's Security Vulnerability Audits and Compliance Testing.

Cisco Network Security, PIX Firewall and ASA Firewall, VPN, Aironet and Meraki Wi-Fi Support
Progent's Cisco Certified Internetwork Experts and Cisco Certified Network Professionals (CCNPs) can deliver world-class consulting expertise for Cisco's entire family of protection and VPN products such as PIX 500 Series Firewalls and ASA 5500 Firewalls, the Catalyst Firewall Services Module, protected broadband and integrated services routers, wireless access points and bridges, Meraki cloud-managed Wi-Fi APs, and Catalyst Series switches. Find out the details about Cisco Protection, VPN and Wireless Expertise.

Additional Firewall and Virtual Private Network Technologies
In addition to being expert in a wide range of security solutions from Microsoft and Cisco, Progent offers businesses of any size expert consulting for security products from other major firewall and Virtual Private Network (VPN) vendors. Progent's consultants can provide:

CISM Security Consulting Services
Certified Information Security Manager (CISM) Consultants for Augusta-Richmond County GeorgiaCertified Information Security Manager (CISM) identifies the fundamental competencies and worldwide standards of performance that information technology security managers are required to achieve. CISM offers business management the confidence that those who have been awarded their CISM possess the background and skill to provide efficient security administration and consulting services. Progent can provide a CISM consultant to assist your enterprise in critical security disciplines including data security governance, risk assessment, data security program management, and crisis handling support.

Find out additional details concerning Progent's Certified Information Security Manager Security Support Assistance.

CISSP Security Support Services
CISSP Certified Network Security Experts for Augusta-Richmond County GeorgiaProgent's CISSP consultants are security engineers who have been awarded CISSP certification as a result of verified experience, extensive study, and formal testing. CISSP Certification indicates expertise in an international standard for IT security. ANSI has granted the CISSP credential official recognition in the area of information security under ISO/IEC 17024. Fields of knowledge covered under CISSP include security management practices, security architecture and models, connection permission systems, software development security, operations security, hardware security, cryptography, communications, network security, and business continuity planning.

Get additional information about Progent's CISSP Consulting Services.

CISSP-ISSAP Certified Experts for Secure Network Infrastructure
CISSP Information Systems Security Architecture Professionals (ISSAP) for Augusta-Richmond County GeorgiaProgent's ISSAP Premier cybersecurity consultants have earned ISSAP accreditation after rigorous testing and significant experience. field experience with information security architecture. ISSAP security experts have acquired comprehensive knowledge of access management mechanisms and methodologies, telecommunications and network infrastructure security, cryptography, needs evaluation, business continuity and disaster recovery, and physical security integration. Progent's ISSAP-premier security experts can assist your business with all phases of architecture security.

Read more information about Progent's ISSAP Certified Protected System Architecture Consulting Services.

CISSP-ISSEP Premier Cybersecurity Engineering Consultants
CISSP-ISSEP certified Network Security ExpertsNetwork Security consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have demonstrated their ability to provide large organizations with the expertise expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent offers the skills of a certified CISSP-ISSEP network security consultant to assist your enterprise to follow modern system security engineering principles and techniques in system development, review and evaluate system security designs according to security engineering leading practices, create cohesive system designs that include compliant security features for all critical system functions, define effective configuration strategies to provide operational security, perform in-depth risk analysis, and recommend practical security models that balance your operational goals with your organization's tolerance for risk.

Find out more about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting.

Certified Information Systems Auditor (CISA) Professional Services
Certified Information Systems Auditor Experts for Augusta-Richmond County GeorgiaThe Certified Information Systems Auditor (CISA) accreditation is a globally recognized achievement that represents expertise in IS security auditing. Accredited by the American National Standards Institute, the CISA accreditation has consultants undergo a comprehensive examination overseen by the ISACA professional association. Progent can provide the expertise of a CISA-Certified security consultant trained to help businesses in the areas of information systems audit process, IT enforcement, systems and infrastructure planned useful life, information technology support, safeguarding information resources, and disaster recovery preparedness.

Find out more information concerning Progent's CISA Consulting Expertise.

CRISC-certified Risk Mitigation Specialists
CRISC Risk Engineers for Augusta-Richmond County GeorgiaThe Certified in Risk and Information Systems Control (CRISC) program was initiated by ISACA to verify a consultant's ability to plan, deploy, and support IS control mechanisms to reduce network risk. Progent offers the services of a CRISC-certified engineer to help you to develop and carry out a business continuity or disaster recovery plan that follows industry best practices identified by CRISC and geared to align with your company's risk appetite, business objectives, and IT budget. Progent's risk mitigation expertise is complementary to the support available from Progent's CISA-Premier consultants for objectively evaluating your IT management mechanisms and also with the services of Progent's CISM-certified support professionals for implementing company-wide security policies.

Learn additional information concerning Progent's CRISC Risk Management Support.

Global Information Assurance Certification Consulting Expertise
Security Experts with GIAC Certification for Augusta-Richmond County GeorgiaGIAC was established in 1999 to validate the knowledge of IT security professionals. GIAC's mission is to make sure that an accredited security consultant has the skills needed to provide services in vital areas of network, data, and software security. GIAC certifications are recognized by companies and institutions all over the world including United States National Security Agency. Progent can provide the support of certified security engineers for any of the security capabilities addressed within GIAC certification topics such as assessing IT infrastructure, incident handling, traffic analysis, web-based services security, and SIEM solutions.

Find out additional information about Progent's GIAC Information Assurance Support.

Contact Progent for Network Security Support
If your organization is located in Augusta-Richmond County Georgia and you're looking for cybersecurity help, call Progent at 800-993-9400 or refer to Contact Progent.

Eastern Georgia Contact Information:
Progent offers consulting services and onsite technical support throughout the Eastern Georgia and South Carolina.

Onsite IT Consulting
Progent locations in Eastern Georgia

City Address Phone Link
Augusta-Richmond County 901 Greene St
Augusta, GA 30901
United States
(706) 760-7377 Augusta-Richmond County Network Support Services
Savannah 2 East Bryan Street, 4th Floor
Savannah, GA 31401
United States
(912) 446-1200 Savannah Network Support Services

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    Stealth penetration checking is an important part of any comprehensive IT system security plan. Progent's security experts can run thorough penetration checks without the knowledge of your company's internal network support staff. Unannounced penetration testing shows whether current security monitoring systems such as intrusion detection warnings and event history monitoring are properly configured and consistently monitored. Progent can implement continuous autonomous penetration testing to define your internal/external attack surface and to detect ways that exploitable vulnerabilities, unsafe configurations, stolen credentials, uninstalled patches, and unsound product defaults can be combined by threat actors into the multi-front attacks typical of the latest strains of ransomware.

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    Progent can assist your business in any and all phases of your upgrade to Microsoft Exchange 2016 such as designing HA infrastructure for a local, Microsoft cloud connected or hybrid deployment; licensing compliance for Exchange and Windows Server 2012 R2; moving mailboxes; Hyper-V design; determining storage requirements for your virtual machines (VMs), databases and log files; configuring hardware load balancing (HLB) for fault-tolerant CAS services; designing, setting up and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; updating your firewall; resolving SSL issues; performing client remediation with Office desktop or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).

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  • Les Kent has a 35-year history of effective network integration, corporate administration, marketing, and operations. He has demonstrated a talent for developing elegant IT solutions in his roles as as a system designer, software developer, project manager, implementation consultant, and troubleshooter for small companies, start-ups, and global corporations.

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