Expanding your at-home workforce may have a significant impact on network architecture, security/compliance, and company processes. Progent has two decades of background helping small and mid-size businesses to plan, configure, administer, tune, and troubleshoot IT networks that incorporate at-home workers. Progent can help your Augusta-Richmond County organization to select the appropriate technologies and follow best practices in creating and maintaining a safe virtual office ecosystem for telecommuters that promotes teamwork and returns top value. Progent offers support services ranging from on demand guidance for getting you over occasional IT bottlenecks to comprehensive project management or co-management to help you successfully complete mission-critical initiatives.
Progent can help Augusta-Richmond County, Georgia businesses to succeed with any facet of creating a high-performing work-at-home ecosystem by delivering network infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, cloud integration, Call Desk augmentation, security and compliance, data protection solutions, and unified management.
Help Desk Services for Remote Workers
A fast, organization-wide changeover to a teleworker business model, which might be the result of a pandemic or as a component of a disaster recovery plan, can overstretch even a well-staffed in-house Call Desk. Progent's Help Desk services make it possible for businesses to outsource or augment their Support Desk with Progent's online Technical Response Center services.
Contact Progent for Telecommuter Expertise
To contact Progent about creating and managing a productive telecommuter solution for your Augusta-Richmond County, Georgia organization, call