Augusta-Richmond County Work at Home Employees Connectivity Support
Help Desk Call Center Solutions Consulting Services
Expanding your at-home workforce can have a major impact on IT architecture, cybersecurity, and company processes. Progent has 20 years of background assisting small and mid-size businesses to plan, deploy, manage, optimize, and troubleshoot IT environments that incorporate work-from-home employees. Progent can assist your Augusta-Richmond County organization to pick the right tools and adhere to best practices in building and operating a safe virtual office ecosystem for telecommuters that promotes teamwork and delivers maximum value. Progent can provide support services that go from on demand expertise for helping you over occasional IT bottlenecks to comprehensive project management to help you successfully complete business-critical tasks.
Progent's consultants can assist Augusta-Richmond County, Georgia organizations to with any aspect of building a high-functioning telecommuting environment by delivering infrastructure configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform customization and training, cloud integration, Help Desk augmentation, security and compliance, backup/restore solutions, and streamlined management.
Help Desk Call Center Support for Remote Workers
A rapid, enterprise-wide switchover to a from-home workforce, which could be motivated by a pandemic or as part of a disaster recovery preparedness plan, can overwhelm even a high-performing internal Call Center. Progent's Help Desk Call Center services make it possible for businesses of any size to outsource or augment their Support Desk with Progent's online Technical Response Center team.
- Progent's Standard Support Desk services utilize Progent's nationwide team of remote technical support specialists along with world-class trouble ticketing and tracking technology to provide an affordable, advanced Call Center. Progent's Standard Help Desk Services provide an end-to-end solution that addresses all aspects of remote Level 1 PC technical support from initial help requests to trouble ticket creation, screen sharing, problem resolution, and reporting. A web-based User's Service Portal enables from-home workers to monitor or update their active trouble tickets, enter details, and upload screenshots and relevant files. Desktop support services are provided at a significant price reduction off Progent's normal Level 1 technical service charges, and Progent makes available optional rapid hand-off to Level 2 and Level 3 IT specialists to deal with advanced issues. To learn more, see Progent's Standard Helpdesk Services for small businesses.
- Progent's Call Desk Augmentation Service enables your business to augment your current Call Desk staff by sharing responsibilities for Call Center support services seamlessly between your regular IT support organization and Progent's extensive pool of PC support engineers and subject matter experts. Progent's shared Call Center service is based on a collective support model utilizing the leading professional services automation tool for handling help requests and trouble tickets, assigning responsibility, monitoring progress, and producing reports. To find out how Progent's Help Desk Supplementation Services can help your business to provide world-class technical support to your from-home workers, go to Progent's Help Desk supplementation Services.
Contact Progent for At-Home Worker Expertise
To contact Progent about creating and maintaining an efficient telecommuter environment for your Augusta-Richmond County, Georgia organization, phone
An index of content::
Emergency VPN Remote Support
VPN Specialists
Cisco's security and remote access technology for small to medium sized companies represent a full array of manageable protection products to help safeguard your entire network infrastructure. Cisco's Virtual Private Network line includes routers and switches, firewalls, intrusion detection systems, and VPN solutions. Progent's professional staff of consultants includes field-proven specialists with Cisco Certified Internetwork Expert and CCNP certifications who can help your organization to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, and additional Cisco protection technologies that fit most closely with your business goals.
Immediate Contract Programming Amazon MWS
Urgent Amazon MWS integration Development Company
Amazon Marketplace Web Service is a library of APIs that allows Amazon sellers to streamline their operations by automating key sales activities including listings, orders, shipments, inbound and outbound fulfillment, and reports. By leveraging Amazon's vast online ecosystem and automating their sales processes, vendors can expand their reach, lower their cost of sales, accelerate response time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can work with your development staff and provide programming, workflow integration, project management support, and mentoring to help you shorten development time and speed up your return on investment.
Microsoft Certified Dynamics GP Continuum Consultants
Dynamics GP Web Services Consultancy
Progent's expertise providing Microsoft .NET services and Microsoft SQL Server consulting, and Progent's programming experience with Microsoft VBasic, XML, and other developer platforms enable Progent to design specialized mission-critical programs and eCommerce environments that operate transparently with Dynamics GP Software. Progent's Microsoft Dynamics GP/Great Plains reporting consultants can help you design reports that allow you to track your business more thoroughly, transforming raw data into useful understanding of your company and customers.
Consultant Services Remote Office
Branch Offices Setup and Support
Years of experience providing Microsoft support and Cisco technology consulting has allowed Progent to develop an unmatched capability for supporting branch offices that need IT service with the responsiveness common to with small firms but which includes effective client interaction, complete documentation, and adherence to corporate IT protocols. If your corporation has a branch office situated anywhere in or any region covered by Progent's consultants, Progent can offer a broad array of onsite and on-line network support services and system architecture assistance.
Meraki Dashboard On-site Support
Onsite Technical Support Meraki
Progent's Meraki wireless access point experts offer remote and onsite support services to assist businesses of all sizes to plan, install, maintain, expand or debug Wi-Fi systems that utilize Cisco Meraki wireless access points. Progent can assist your business to configure and manage Cisco's Meraki-based Wi-Fi infrastructure for environments that can range from a teleworker's home or a remote office to a large campus or a nationwide enterprise. Progent can also assist you to integrate other Cisco technology including Catalyst and Nexus switches, ASR routers and ASA firewalls to create a cohesive ecosystem that delivers the same access, responsiveness, security compliance, manageability and uptime for wired and Wi-Fi users regardless of their location or device.
Services ProSight Remote Managed IT Services
ProSight Managed IT Services Engineer
Progent's ProSight portfolio of managed services are intended to offer organizations who have minimal internal IT administration and support staffs with low-cost help from enterprise-class management platforms and technical experts. Benefits of the ProSight catalog of managed services include flat-rate IT management costs, smart automation of routine management processes, ongoing absorption of the latest technology, graceful migration from older systems to modern solutions, improved alignment of computer technology with business goals, access to seasoned network consultants, and allowing management to focus on business rather than ever-changing computer technology.
SCVMM 2016 Disaster Recovery Remote Support
MCSE Expert Certified SCVMM 2016 and VMware ESXi Network Consultant
Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016) is part of Microsoft's System Center 2016 suite of network monitoring and management products and is intended to provide a centralized solution for configuring and administering virtualized fabric and services across hybrid networks that can include on-premises and hosted datacenters and Azure publics cloud resources. Progent's SCVMM 2016 consulting experts can assist organizations of any size with all facets of building, deploying, and managing a SCVMM 2016 ecosystem. Progent can assess your virtualization architecture, help you migrate smoothly from legacy versions of VMM, develop processes for creating and deploying virtual machines and hosts, implement fault-tolerant scale-out clusters, integrate your datacenter infrastructure with public cloud services, set up virtual switches and load balancers, develop and debug PowerShell scripts, and assist you to evaluate the strategic business benefits of the latest technologies such as Storage Spaces Direct and Shielded VMs. Progent's hypervisor experts can provide world-class Hyper-V consulting and VMware vSphere expertise.
Specialists Monitoring and Reporting
Expert Microsoft Certified Technology Consulting Comprehensive Event Management
Progent's Microsoft-certified consultants have over a decade of background planning, implementing, optimizing and troubleshooting SCOM environments and can provide organizations of any size advanced online or onsite consulting support for System Center 2012 Operations Manager. Progent can assist your company to plan a topology for SCOM 2012 servers that provides the performance and availability needed to watch over your IT resources effectively, whether your infrastructure are onsite, in the cloud, or a hybrid environment. Progent's SCOM consultants can also help you to install and customize Microsoft SCOM 2012 management packs based on industry best practices for tracking network infrastructure and Microsoft and 3rd-party apps and services. In addition, Progent can deliver fast remote or on-premises technical support to assist you to fix critical issues uncovered by Microsoft SCOM 2012.
Top Exchange 2000 Server Upgrade Online Technical Support
Urgent Microsoft Exchange Integration
Progent is among the most expert network consulting firms for integrating e-mail solutions based on Microsoft Exchange 2000 Server. Progent specializes in helping small and mid-size companies derive the full advantages of Microsoft Exchange 2000 under typical scenarios including updating from Microsoft Exchange 5.5, moving from an ISP-managed or POP3 e-mail system, and jobbing out your Exchange 2000 administration.
Microsoft LCS Server Instant Messaging Integration
Microsoft LCS Server Instant Messaging Remote Support
Microsoft Communications Server delivers Instant Messaging and Real Presence as part of an extensible, world-class package offering enhanced security, seamless integration with additional Microsoft software, an extendable, industry-standard development platform, and compliance with regulatory mandates such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Communications Server offers cost savings and improved operational efficiencies, increased individual output, and stronger IP protection. MS Communications Server has been superseded by Lync Server, which in turn has been replaced by Skype for Business. Progent's Microsoft-certified IM and Presence experts can provide remote and on-premises support and mediation services for your Office Communications Server environment and can help your organization to evaluate the advantages of migrating to Skype for Business. Progent can also assist you to design and execute an efficient migration that will add significant strategic value to your IT system
Questions about Network Engineering Part Time Jobs
FAQ about Microsoft MCSE Full-Time Job
For answers to common questions concerning becoming employed by Progent, see Jobs at Progent Q&A.
Amazon MWS integration Design Firm
Amazon MWS integration training Reports
Amazon Marketplace Web Service is a library of APIs that allows Amazon sellers to improve the efficiency of their operations by automating key sales activities including listings, orders, shipments, inbound and outbound fulfillment, and reports. By leveraging Amazon's vast online ecosystem and automating their sales, vendors can broaden their reach, lower their operating costs, improve reaction time to customers, and add to their profits. Progent's Amazon Marketplace Web Service consultants can work with your development staff and provide application programming, workflow integration, project management support, and mentoring to help you cut development time and get to market quickly.
Lync Server 2013 Mobility Services Consultant Services
Lync Server 2013 Front End Server Services
Microsoft Lync 2013, rebranded Skype for Business, allows organizations of all sizes to build a manageable and secure communications environment that supports a BYOD computing model with IM, presence, audio/video and web conferencing with app sharing and whiteboard, as well as IP-based and PSTN calling enabled for a wide range of desktop and handheld clients. Progent's certified Lync Server 2013 consultants and network architects can help you to assess the business benefits of Lync 2013, design an in-house, cloud-resident (with Lync Online) or hybrid model suitable for your present and long-term goals, deploy Lync 2013 so as to speed up your ROI, and deliver custom online and on-premises training to your management staff and users. Progent offers in-depth expertise in key components of a Lync 2013 deployment including Microsoft Windows Server, SQL Server and Exchange, and Progent can help you to combine Lync Server 2013 with key Microsoft Office and Microsoft 365 applications such as Outlook clients and PowerPoint.
After Hours PIX 500 Firewall IT Consultant
Cisco PIX Migration Integration Support
Cisco's PIX 500 firewalls have reached end of life and Cisco might not offer support these devices. Progent still provides technical support for Cisco's PIX Series firewalls to help you with maintenance and Progent can in addition help you determine if you should migrate to more current firewall products from Cisco. Progent's Cisco technology specialists can help you design and implement a smooth migration to Cisco ASA 5500-X firewalls based on leading practices.
Biggest Technology Consulting Services Duo Multi-factor Authentication
24 Hour Two-factor Authentication (2FA) Engineer
Progent's Duo services incorporate Cisco's Duo cloud technology to protect against stolen passwords through the use of two-factor authentication (2FA). Duo supports one-tap identity confirmation on Apple iOS, Android, and other out-of-band devices.
Meraki 802.11ac AP Remote Troubleshooting
Meraki MR18 Access Point IT Services
Progent's Meraki Wi-Fi access point experts provide online and onsite support to help organizations of any size to design, install, maintain, upgrade or troubleshoot Wi-Fi systems that utilize Cisco Meraki wireless access points. Progent can help your business to set up and manage Meraki-based Wi-Fi networks for sites that range from a teleworker's home or a remote office all the way to a large campus or a multi-site enterprise. Progent can also help you to configure other Cisco products such as switches, ASR routers and ASA firewalls to create a cohesive ecosystem that provides the same access, performance, security compliance, manageability and uptime for wired and wireless clients regardless of their mobility or device.
Integration Services Microsoft Word for Mac
Word for Mac Technical Support Services
Microsoft Office for Mac allows Mac users to receive the benefits of the world's most familiar office productivity applications. Progent's Apple-certified Mac experts can show you how to configure Mac Office on a mixed-platform environment that incorporates Apple OS X and Windows platforms so that Macintosh users can access the new capabilities of Word, Excel, PowerPoint and Entourage for Mac in order to share information and network resources with co-workers who run Microsoft Windows. Progent's consultants have expertise with both Mac and Windows technology and can provide service for environments that combine Apple Macintosh with Windows systems with complete resource sharing, or networks which intentionally restrict sharing between Apple Mac and Windows users.
Support and Integration Nagios
Configuration MRTG
Nagios and MRTG are useful, license-free monitoring utilities that run on the Linux OS and can be used to monitor UNIX/Linux environments, Microsoft Windows systems, or mixed-OS environments in which the Linux OS and MS Windows coexist. Nagios allows network support engineers to track system services such as SMTP, HTTP, FTP, and PING. MRTG lets you graph the traffic through SNMP network appliances including processors, routers, and switches. Progent's network integration engineers can assist you to use both these tools to tune and troubleshoot your network.
Best Remote Troubleshooting Aironet Wireless Access Point
Remote Consulting Aironet Access Point Management
Progent's certified wireless networking experts can help businesses of all sizes to plan, implement, administer and troubleshoot Cisco Aironet Wi-Fi access point solutions to provide the performance, coverage, capacity, scale, security compliance and ease of management needed for transparent access between Wi-Fi and wired network infrastructure. Progent can provide efficient remote and on-premises consulting services for both legacy and current 802.11ac Aironet APs and Progent can help your business plan and manage deployments of indoor and outdoor Aironet APs.
On-site Technical Support Windows 8.1 Training
Tech Services Windows 8.1 Storage Spaces
Microsoft Windows 8.1 is designed to power computers ranging from smartphones and slates to engineering workstations. A wealth of innovative features, including its touchscreen support and signature live tiles user interface, offer a broad selection of benefits for companies who know how to put them to work. Progent's Microsoft-certified consultants can assist get your organization up to speed with Windows 8.1 and make sure you gain maximum business value from the product's many technical enhancements.
PC Desktop Computer Network Consulting company
Desktop Technology Computer Consulting
Progent can deliver a variety of affordable online and on-premises consulting services to assist you to install, manage, and troubleshoot workstations and mobile devices based on Windows, macOS/OS X, iOS, Android, or Linux.
Microsoft Live Communications Server Consult
Microsoft Live Communications Server Engineers
MS Office Communications Server provides Instant Messaging and Real Presence in a scalable, world-class package featuring enhanced security, seamless compatibility with additional Microsoft products, an expandable, industry-standard development platform, and compliance with regulatory mandates such as HIPAA, SOX, and Gramm-Leach-Bliley. Communications Server offers cost savings and improved business efficiencies, enhanced worker output, and better intellectual property security. Microsoft Office Communications Server has been replaced by Lync, which in turn has been revamped and renamed Skype for Business. Progent's certified unified communications consultants can provide online and on-premises configuration support and troubleshooting services for your Office Communications Server deployment and can help your organization to assess the costs and benefits of migrating to Microsoft's Skype for Business. Progent can also help you to design and implement an efficient migration that will add business value to your IT system
ProSight Email Guard Spam and Virus Filtering Service Consultant
Top Ranked Consulting ProSight Email Spoofing Protection
Progent's ProSight Email Guard uses the services and infrastructure of leading information security companies to provide centralized management and comprehensive protection for all your inbound and outbound email. The hybrid structure of Progent's Email Guard integrates a Cloud Protection Layer with a local gateway device to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. ProSight Email Guard's Cloud Protection Layer serves as a preliminary barricade and blocks most threats from reaching your network firewall. This decreases your vulnerability to inbound threats and saves network bandwidth and storage. ProSight Email Guard's onsite gateway device provides a further level of inspection for incoming email. For outbound email, the local security gateway provides anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The onsite gateway can also assist Exchange Server to track and protect internal email traffic that originates and ends inside your security perimeter.
Exchange 2019 Mailbox Server Remote Support
Remote Exchange 2019 Office 365 Integration Technology Consulting Services
Progent can help you in any phase of your migration to Exchange 2019 such as configuring Windows Server 2019 Core as a host for Exchange; planning high availability (HA) system topology for a local, cloud-based or hybrid environment; migrating mailboxes; designing and configuring Hyper-V virtualization; setting up hardware load balancing (HLB); setting up Database Availability Groups (DAGs) with MCDB caching; integrating with Skype for Business 2019 for cloud voicemail; integration with SharePoint; updating firewalls; integration with Microsoft 365 and configuring Outlook.
Wi-Fi 6 LAN controller IT Consultants
wireless LAN controller Information Technology Consulting
Cisco's Catalyst family of Wi-Fi controllers simplify the management of wireless networks by unifying the provisioning and control of wireless APs, tuning Wi-Fi performance by reducing the effect of RF congestion, improving Wi-Fi uptime with fast auto-failover, and strengthening security by detecting cyber threats and analyzing network traffic based on user class and locale. Progent can assist your business to deploy Cisco wireless LAN controller appliances to manage wireless LANs of any size. Progent can help you to administer and troubleshoot your existing Cisco-based Wi-Fi environment or implement an efficient migration to Cisco's modern wireless controller solutions.
24-Hour Temporary IT Staff Augmentation Outsourcing
Network Consultants Supplemental IT Staffing
Progent's short-term staff augmentation services allow businesses to respond to sudden increases in demand for IT professionals without incurring the costs and hassle associated with vetting and hiring reliable technical workers and without increasing your permanent head count.
Microsoft Windows System Consultant
24 Hour Microsoft Office System Network Support
Progent’s IT outsourcing packages provide economical network support for small businesses. Whether it involves planning network infrastructure, setting up an internal Help Desk or outsourcing a one, rolling out an updated email platform, monitoring your network, or creating an on-line business application, outsourcing your IT technical services can contain expenses and minimize risks, permitting network service budgets to increase in a more moderate and manageable manner than is feasible by assembling a bulky, knowledgeable in-house IT staff. Progent’s Outsourcing White Paper and flyers show how Progent can enable you to create a secure and highly available system foundation for your vital applications powered by Microsoft Windows such as Office XP, Office 2003, and Office 2000.
Private Cloud Integration Consultant
ProSight Virtual Machine Hosting Specialists
Progent's ProSight Virtual Hosting service offers advanced virtualization architecture, a state-of-the-art data center, and the support expertise of Progent's Microsoft-certified consulting group to provide small companies with a comprehensive IT outsourcing alternative that improves network dependability and security, eliminates management hassle, and cuts costs. With Progent's Private Cloud Hosting, a smaller company can have each of its software platforms and critical application servers supported within a secure and fault tolerant facility on a high-performance, non-stop virtual machine set up and supported by Progent's computer service professionals.
SCDPM 2012 and SharePoint Technical Support
SCDPM 2012 Compliance IT Services
Progent's Microsoft-certified consultants can provide remote or in-person expertise to assist companies of any size to design, implement, administer, and troubleshoot a backup-and-restore solution based on System Center 2012 Data Protection Manager. Progent can assist you to migrate from older versions of Data Protection Manager or from another backup/recovery platform, and Progent can optimize your Data Protection Manager implementation for onsite, cloud-based, or hybrid environments. Progent can provide occasional support for fixing especially challenging problems, or comprehensive project management services. Progent's consultants can also help you to incorporate Data Protection Manager into a comprehensive disaster recovery plan.
On-site Technical Support Remote Employees Endpoint Security
Network Consultants Remote Workers Endpoint Security
Progent can help small and mid-size companies to set up endpoint device security defense solutions and deliver response services to support offsite workers.
Subcontractor Jobs Cisco CCDA
Cisco Consulting Part-Time Job
Progent is hiring a variety of on-staff employees such as solutions-driven MCSEs; connectivity consultants with Cisco CCDP or CCIE credentials; and consultants for fault-tolerant system design with experience in mobile connectivity, wireless networking, non-stop systems, disaster recovery planning, data preservation, and VMware technology. Progent is also seeking desktop support experts, off-site troubleshooting specialists, and CISSP or CISA accredited security consultants. Progent is also hiring experienced managers and administrators who can perform efficiently in Progent's high-growth, virtual office environment. Progent contracts independent consultants who have proven knowledge and hands-on background in crucial IT areas beyond Progent's main service focus. Progent's Experts Team hires contractors who offer consulting and programming services for line-of-business applications that include MRP, Enterprise Resource Planning, or CRM; possess specialized expertise with non-Microsoft platforms such as Linux derivatives, Macintosh, or Sun, or offer world-class skills in areas such as telecom, web design, EDI, web commerce, or database management. Freelance consultants premier by Progent coordinate with our staff engineers to deliver comprehensive IT services for small company networks.
Wi-Fi Site Survey Integration Support
Troubleshooting Online Wireless Site Survey
Progent's Wi-Fi site survey services assist you to design, implement and troubleshoot a Wi-Fi LAN adapted to your facilities, providing your business a wireless solution that has the coverage, performance, density, security, and roaming ability your company requires.
network evaluation Lab Professional
Business Continuity Testing Consult
Progent's Test and Training Lab located at the QTS (formerly Herakles) Internet Data Center is available for testing mission-critical applications, developing cost-effective system upgrade methodologies, assessing and tuning performance, designing or validating business continuity solutions, mitigating compatibility issues, and building training environments for the latest products and technologies. For Progent clients without adequate in-house resources to assemble effective pilot environments, the lab reduces capital costs and engineering risk and helps keep critical IT initiatives on schedule.
MSP360 GSuite Backup Online Consulting
Online Support Services MSP360 B2 Backup Storage
Progent's data protection experts can assist you to create, implement and troubleshoot a backup/restore solution based on MSP360 software. MSP360 offers file or image-based backup/recovery for virtual machines and physical computers, supports all popular public clouds, and allows you to build a data protection solution with a minimum RTO and a granular Recovery Point Objective (RPO). With ProSight Data Protection Services 360 Backup, Progent can provide end-to-end monitoring and management of your backup environment to prevent data loss caused by human mistakes, system glitches, malicious users, and external assaults like ransomware.
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