Augusta-Richmond County Work from Home Employees Integration Support and Consulting
Help Desk Call Center Augmentation and Outsourcing Consulting
Expanding your at-home workforce may have a significant impact on IT architecture, security/compliance, and corporate culture. Progent has 20 years of experience helping businesses of all sizes to plan, deploy, manage, optimize, and troubleshoot IT environments that incorporate at-home workers. Progent can help your Augusta-Richmond County organization to select the right technologies and follow leading practices in creating and operating a safe virtual office ecosystem for teleworkers that facilitates teamwork and delivers top value. Progent offers services that go from on demand expertise for helping you over occasional technical bottlenecks to full project management or co-management to help you successfully complete mission-critical initiatives.
Progent's consultants can help Augusta-Richmond County, Georgia companies to succeed with any facet of building a high-performing work-at-home ecosystem by delivering infrastructure configuration services, IP voice expertise, voice/video conferencing integration, collaboration platform selection and deployment, public cloud integration, helpdesk outsourcing, cybersecurity, backup/restore solutions, and streamlined management.
Help Desk Services for Teleworkers
A sudden, organization-wide transition to a teleworker workforce, which might be activated by a pandemic or as an element of a disaster recovery process, can overwhelm even a high-performing in-house Support Desk. Progent's Help Desk services make it possible for businesses of any size to outsource or expand their Help Desk Call Center with Progent's remote Technical Response Center (TRC) team.
- Progent's Standard Call Center support services leverage Progent's nationwide team of remote IT support experts combined with world-class trouble ticketing and follow-up technology to offer an affordable, advanced Call Center. Progent's Standard Help Desk Services offer a comprehensive solution that addresses all facets of remote Level 1 desktop technical support from initial help requests through ticket creation, desktop sharing, issue resolution, and incident reporting. A browser-based User's Service Portal allows telecommuters to check or edit the status of their current tickets, add information, and append screen captures and attachments. Technical support services are delivered at a significant discount off Progent's normal Level 1 desktop support rates, and Progent offers optional fast escalation to Level 2 and Level 3 IT specialists to deal with advanced issues. For more information, go to Progent's Standard Helpdesk Services for small and mid-size companies.
- Progent's Support Desk Supplemental Service enables you to expand your existing Call Center organization by sharing delivery of Call Center services transparently between your in-house IT support personnel and Progent's extensive pool of PC support technicians and subject matter experts. Progent's co-managed Call Center service is based on a collective support model utilizing the number one PSA tool for handling help requests and trouble tickets, establishing ownership, monitoring progress, and generating management reports. To find out how Progent's Help Desk Augmentation Services can enable your company to provide world-class desktop support to your at-home workforce, see Progent's Call Center supplementation Services.
Contact Progent for Remote Workforce Expertise
To contact Progent about building and managing an efficient telecommuter environment for your Augusta-Richmond County, Georgia organization, call
An index of content::
Remote Workers Endpoint Management Consultants
Work at Home Endpoint Management Support and Integration
Progent can assist small and mid-size businesses to implement unified endpoint management and monitoring tools for administering devices used by telecommuters.
Remote Troubleshooting Firepower Management Center
ASA and PIX IT Services
Progent's Cisco-premier CCIE network experts can assist your company to maintain your current PIX 500 or ASA 5500 firewalls and upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also help your business to plan, integrate, optimize, administer and troubleshoot firewall environments based on Cisco ASA 5500-X firewalls with Firepower Services
Egregor ransomware hot line Consulting
Netwalker ransomware hot line Consultant
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can help your business to contain the spread of an active ransomware attack. Call 800-462-8800
Recruiter Microsoft Consultant Remote Support Jobs
Freelancing Jobs Recruiter Microsoft Consultant
Progent wants to find staff-level, solutions-driven Microsoft certified consultants with MCSE certification; Cisco accredited system engineers with Cisco CCDP or CCIE credentials; security professionals with CISSP or CISM or comparable security credentials; and advanced system architecture consultants with experience in mobile access, wireless networking, high uptime, workplace recovery, information protection, and VMware. Progent also is looking for employees who can join Progent's team of helpdesk support specialists and off-site support professionals. Also, We are hiring experienced managers who can operate productively in our fast-paced, virtual office environment.
Top Dharma ransomware hot line Professionals
Ryuk ransomware hot line Engineers
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can help your business to contain the progress of an ongoing ransomware breach. Call 800-462-8800
After Hours Microsoft ISA Server 2006 Online Help
Internet Security and Acceleration Server 2006 Network Engineer
Internet Security and Acceleration Server 2006 is a multi-functional gateway that provides a fully integrated application layer firewall, virtual private network (VPN), and web caching platform for protecting the Internet-facing networks of any organization against a wide range of attacks. Progent's Microsoft Internet Security and Acceleration Server 2006 support professionals can show you how to plan, rationalize, test, implement, configure and manage the any edition of ISA Server 2006 on your information system.
Developer Firm Project 2013
Project 2010 Coding
Progent's Microsoft-certified engineers can provide in-depth support in deploying, managing and troubleshooting all versions of Microsoft Project, Microsoft Project Server, and Microsoft Project Online and can provide a broad variety of cost-effective remote support services based on industry best practices to help organizations of all sizes to get all the advantages of this powerful project management solution. Support services available from Progent include solution planning, software configuration and upgrades, setting up secure file and status sharing among local and remote or mobile users, network infrastructure optimization, and specialized online training.
Consultants Router patch management
Wi-Fi access point patch management Consulting Services
Progent's support services for software and firmware patch management offer businesses of any size a flexible and affordable solution for assessing, testing, scheduling, applying, and documenting software and firmware updates to your servers, endpoints scanners, network infrastructure appliances like switches and Wi-Fi access points, and Internet-of-Things (IoT) devices such as sensors and health monitors.
Technology Consulting Services Microsoft 365 Android Integration
Microsoft 365 Publisher Integration Online Support Services
Microsoft 365, formerly branded Office 365, is Microsoft's expanding suite of client productivity apps and cloud services available on a monthly or annual subscription basis. Microsoft 365 applications and cloud-based services are offered in a variety of subscription plans intended for customers from students and households to enterprises. Progent can provide fast and easy online access to specialists with expertise in Microsoft, macOS, iOS, and Google Android platforms. Progent can help your business to understand the many subscription plans available with Microsoft 365 and configure your network with Microsoft 365 so you realize top business value. Progent supports cross-platform networks that include Windows, macOS or OS X, and Linux technology. Progent can also assist you to build and manage hybrid solutions that transparently combine local and cloud products and services.
24x7 MFA and Single Sign-on Computer Consulting
Multi-factor Authentication Outsourcing
Progent's Duo services utilize Cisco's Duo technology to protect against password theft by using two-factor authentication (2FA). Duo supports one-tap identity confirmation on Apple iOS, Google Android, and other out-of-band devices.
Mission Critical IT Applications Remote Technical Support
Virtual Server Technology Consultant Services
Server growth puts pressure on IT budgets and management resources. Server reduction via a virtual architecture offers lower TCO of hardware and faster ROI, more efficient use of physical computers, streamlined operations, increased network uptime, and easier management. Common uses for virtual machines include resource consolidation, economical hosts for line-of-business legacy software running on obsolete operating systems, and inexpensive isolation of program development or evaluation environments from production systems.
Online Troubleshooting Windows Server 2012R2 Server Manager
Windows Server 2012R2 Server Manager Technical Consultant
Progent's Microsoft-certified professionals can help you to assess the business value of Microsoft Windows Server 2012 R2 for your organization, create pilot systems and rollout plans, optimize your infrastructure for on-premises, multi-site, cloud-based, and partial-cloud datacenters, educate your IT support team, create an enterprise-wide security plan, automate network administration, assist with application development, and build and validate a DR/BC plan.
Computer Consulting Video Conferencing
Cisco VoIP Phones and Cisco Unity Engineer
Progent's Cisco CCIE-certified networking experts can provide advanced support services for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can assist your organization to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and design UCS server high availability solutions.
SQL Server Capacity Planning Contract Programming
SQL Programmer
SQL Server 2000 is a rich, Web-enabled database and data analysis package that opens the door to the fast development of a new generation of enterprise-class programs that can provide your business a significant competitive edge. Microsoft SQL Server 2000 provides core support for XML and the ability to communicate across the Internet and outside the firewall. The knowledge and experience of Progent's certified SQL Server 2000 consultants, averaging more than over 10 years of work supporting Microsoft integration, ensures you success in designing, installing and managing Microsoft SQL Server solutions that are well integrated with other applications based on Microsoft's .NET environment.
Immediate CIO Consulting
Chief Information Officer Network Consultants
Progent can provide small companies with an information management expert who can function as a part-time CIO. This part-time Chief Information Officer can provide long-term direction to help you deploy appropriate technology to enhance business operations so they align more closely with your business objectives. Your business can create and install a well thought out information technology plan without absorbing the cost of a full-time Chief Information Officer.
Providers Microsoft Office 2000
Microsoft Windows Tech
Progent's IT outsourcing services for small businesses feature designing Server 2003, Microsoft .NET Server, and BackOffice systems, coordinating upgrades to Windows XP, Windows 2003 Server, Active Directory, and Exchange Server 2003, Help Desk services, online and on-premises troubleshooting, resolving stubborn integration issues, and producing a company-wide security plan. Progent can help you maximize network availability and throughput via fault-tolerant technologies, redundant network topology, and proactive server monitoring. Progent also offers special project help for major migrations and can help with requirements assessment, resource inventory, bill of materials development, sourcing qualification, purchasing coordination, and full documentation. Progent's computer outsourcing service also features education for office productivity programs such as Microsoft Office.
24/7 Cisco CCIE Remote Network Consulting Firms
Cisco CCIE Remote Tech Support Outsource
Progent can help your organization to deploy Cisco's infrastructure technology to create a solid foundation for your local, cloud-centric, or hybrid data center and improve operations in vital areas such as compute and storage utilization, security and compliance, versatility, uptime, and disaster recovery.
Citrix desktop virtualization Consult
Immediate Citrix XenDesktop Specialists
Citrix offers a comprehensive family of products that deliver enterprise-class manageability, expandability, and responsiveness for server virtualization and for centralized distribution of virtual Windows desktops and Windows applications. For distributing virtualized desktops and applications, Citrix offers XenDesktop and XenApp. For creating and administering virtual servers, Citrix has developed XenServer and Citrix Essentials for Microsoft Hyper-V. Progent's Citrix-certified engineers can assist your company to evaluate the business benefits of Citrix virtualization products and can help you design, test, implement, optimize, and support Citrix virtualization platforms.
SQL 2008 Analysis Services Consulting Services
Help and Support SQL 2008
Microsoft SQL Server 2008 offers indispensable, standardized tools to computer experts as well as to information workers, reducing the difficulty of designing, deploying, administering, and using company information and analytical applications on platforms ranging from mobile devices to corporate data systems. The complexity and interconnectivity requirements of Microsoft SQL Server 2008 call for a network consulting firm with real-world experience and broad knowledge in designing and building information-based, comprehensive business IT applications. The expertise of Progent's Microsoft-certified technical team, with an average of more than 10 years of background involving Microsoft technology, assures you success in designing, configuring and managing Microsoft SQL Server 2008 solutions that are seamlessly integrated with the Microsoft .NET environment.
At Home Workers Infrastructure Professionals
Remote Workers Network Infrastructure Network Consultant
Progent can assist small and medium-size businesses to design, deploy and debug the network infrastructure to support telecommuters.
Emergency SonicWall Gateway Security Suite Computer Security Specialist
Top SonicWall Firewall Protection
Progent's certified SonicWall firewall experts can show you how to configure, maintain, and update SonicWall firewall devices including the current SonicWall TZ and NSa families of appliances and the older SonicWall PRO 1260 Secure Switch products. Progent's CISM and GIAC-certified cybersecurity consultants can help you incorporate SonicWall security gateways into an end-to-end network protection plan and build security into your corporate operations.
Microsoft Dynamics CRM Consultant
Computer Consulting MS CRM
Microsoft Dynamics Customer Relationship Management helps small companies build profitable client relationships. Built-in Sales and Customer Service modules allow employees to share data to help promote selling success and offer steady, effective customer service. Progent can configure the most sensible network infrastructure, including local and offsite wireless connectivity, to support MS CRM, and Progent's Experts Team can provide your company with a certified MSCRM consultant who can show you how to combine Microsoft CRM with your marketing or customer service data.
Microsoft Mac and Linux Desktop Consolidation
Microsoft and Mac Desktop Small Business IT Consulting Group
Progent offers a broad array of cost-effective support services to help your business to install, configure, troubleshoot, and manage workstations and notebooks based on Windows, Apple macOS and OS X, or popular versions of Linux. Progent can provide onsite or remote help for single computers or laptops or work with you to design and carry out a large-scale migration to new or updated OS software and applications. Progent can also provide consultants and technical workers to help your company to prepare for and complete a site move or consolidation organized to cause the least possible disruption of your productivity.
Consultant Ubiquiti UniFi WLAN
Ubiquiti UniFi Controller management Consultants
Progent offers fast access to the skills of seasoned wireless consultants who can help you to determine the advantages of Ubiquiti UniFi wireless access points for your business and help you to design, install, maintain, and debug your UniFi network. Progent can also carry out a wireless site survey to help you to choose, configure, and place UniFi wireless APs for optimal signal coverage and throughput.
Adobe After Effects Trainer
Learn Adobe Illustrator
Progent's Mac experts can support the creative aspect of Macintosh environments by offering help services and education in graphics, audio, and video. Progent's support professionals offer expertise in a range of Apple Mac programs such as Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with special projects such as scanning or digitizing audio or video or configuring an audio/video post production facility.
Amazon MWS integration training Development Firm
Amazon MWS integration Programmer
Amazon Marketplace Web Service is an integrated library of APIs that allows Amazon sellers to streamline their business processes by automating crucial sales activities including listings, orders, shipments, inbound and outbound fulfillment, and finances. By tapping into Amazon's vast online selling environment and automating their sales processes, merchants can expand their reach, lower their operating costs, accelerate response time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can work with your development staff and provide application programming, workflow integration, project management support, and mentoring so you can cut development time and speed up your return on investment.
Immediate Consultants Microsoft Windows 2000
Windows 2000 Server Integration Support
Progent's certified Windows Server 2000 consultants can provide computer help and information technology consulting services for the entire line of .NET Servers, Windows 2000 Server, and Microsoft Windows Server 2003. Progent's Microsoft Windows 2000 Server integration, update, and troubleshooting offerings include system design, installation, documentation, local and off-site technical support, Call Center outsourcing, expert security consulting, turn-key outsourcing, and economical co-sourcing.
Network Engineer Hybrid Microsoft 365 integration
Microsoft 365 and iPhones Network Consultants
Microsoft has made a strong effort to enable seamless hybrid networks that combine Microsoft 365 and on-premises Exchange deployments. This permits you to have certain Exchange mailboxes located on your corporate datacenter and other mailboxes resident on Microsoft 365. Progent's certified Exchange consultants can assist your organization with any facet of planning, integrating and debugging your hybrid Microsoft 365 Exchange network. Progent's Exchange specialists can provide as-needed support to help you resolve stubborn technical bottlenecks and also offer comprehensive project management outsourcing or co-sourcing to ensure your hybrid Microsoft 365 Exchange solution is successfully completed on time and within budget.
SCCM 2012 Site Hierarchy Design Computer Consultant
Largest SCCM 2012 Patch Management Network Consultants
Progent's Microsoft-certified consultants can assist your business to plan for, implement, and operate System Center 2012 R2 Configuration Manager. Progent can assist you to migrate smoothly to Configuration Manager 2012 from a legacy device and application management solution or assist you to enhance your existing SCCM 2012 environment to accommodate your changing business requirements. In addition, Progent can assist you to build an infrastructure that fully supports SCCM by providing expertise with associated Microsoft platforms including ADDS, Microsoft SQL SSRS, and Internet Information Services.
Microsoft SBS 2011 Configuration
SBS Computer Consulting
Microsoft Small Business Server (SBS) is an affordable collection of server products that offers the foundation for a powerful but easy-to-manage IT network. The IT demands of the Microsoft .NET products bundled with Microsoft Small Business Server 2011 calls for a computer support expert with real-world experience designing and integrating cohesive, comprehensive business technology environments. Progent's Microsoft SBS Server professionals have an average of over 10 years of background integrating computer networks based on Microsoft technology. This experience assures you success in installing, administering, and maintaining IT environments that include the Small Business Server package of servers and applications.
SharePoint Server 2007 Outsourcing
Immediate Technical Consultant SharePoint Server 2007
Progent's Microsoft-certified experts can provide organizations of any size consulting, technical support, and application development expertise for SharePoint and SharePoint Online. SharePoint is an advanced platform that utilizes web-based technology for efficiently connecting people, teams and information. SharePoint Server offers a central spot for your workers or clients to connect to, manage, distribute and manipulate relevant information, files, and applications and to interact with other people. Microsoft SharePoint allows quicker and more intelligent decisions, more efficient sharing across teams and more economical business processes. Windows SharePoint Services join employees, clients, teams and major tasks with the knowledge they've created in a manner that makes data convenient to find, retrieve and apply. Progent's SharePoint consultants can assist your organization to maintain your existing SharePoint solution or migrate to the current release of SharePoint Server or to SharePoint Online.
Network Repair Service Best Practices
MCSE Expert Certified Network Specialist Company-wide Standards for Best Practices
Progent's team of Microsoft and Cisco Premier Certified experts average more than ten years of real-world industry background, in the trenches of IT support, performing a wide range of IT tasks for a large array of businesses. Each Progent support professional shares a refined collection of personal best practices which are incorporated into company-wide leading practices training that Progent instills in its support personnel. This guarantees that you get not just world-class IT help, but also a consultant with proven methods for applying computer knowledge to repair real-world IT problems quickly.
Consult WannaCry ransomware recovery
Immediate Maze ransomware recovery Consultant
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can help you to halt the spread of an ongoing ransomware breach. Call 800-462-8800
System Center 2016 Troubleshooting Onsite Technical Support
Urgent Microsoft System Center 2016 Business Continuity Remote Technical Support
Microsoft System Center 2016 delivers important enhancements for managing hybrid cloud environments through advanced integration with Windows Server 2016, Windows 10 clients; seamless integration of mixed-OS environments that incorporate Linux, Microsoft Hyper-V and VMware; and better cloud support such as closer integration with Microsoft Intune for iPhone and Google Android smartphone management plus native integration with Operations Management Suite (OSM) for cloud-enhanced analytics and reporting. Progent's Microsoft-certified consulting staff can provide advanced online and onsite support for all elements of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager. Progent can assist organizations of any size to plan and configure a new deployment of Microsoft System Center 2016, expand or optimize an existing one, upgrade smoothly from an earlier version of System Center, or troubleshoot your System Center solution.
24/7 Migration Consultants Solaris-Windows
Migration Consulting UNIX
Progent can help your business to design and execute an efficient migration from a Solaris-powered IT system to a network based on Microsoft Windows and capable of supporting Microsoft's familiar office productivity software, business applications, and software development tools. Progent's Solaris, Windows and Cisco consultants and application specialists can show you how to guard your information and reduce business discontinuity by designing an effective migration plan that preserves your current assets in Sun Solaris application and infrastructure. UNIX-to-Windows transition consulting expertise offered by Progent include analysis of current environment, transition strategy and testing, Exchange migration services, data and application transition, and server and mass storage migration and consolidation.
Dharma ransomware hot line Consulting Services
ransomware removal and data restore Services
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can assist your business to contain the progress of an ongoing ransomware breach. Call 800-462-8800
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