Augusta-Richmond County Remote Workforce Configuration Consultants
Call Desk Augmentation and Outsourcing Consulting
Enlarging your at-home workforce may have a significant effect on IT architecture, security, and company workflows. Progent has 20 years of experience assisting SMBs to plan, deploy, manage, tune, and troubleshoot IT environments that incorporate work-from-home employees. Progent can assist your Augusta-Richmond County company to select the right technologies and adhere to leading practices in creating and maintaining a safe virtual ecosystem for telecommuters that facilitates collaboration and delivers maximum value. Progent offers services that go from as-needed expertise for helping you past occasional IT bottlenecks to comprehensive project management to help you successfully complete business-critical initiatives.
Progent's consultants can assist Augusta-Richmond County, Georgia businesses to with any aspect of creating a high-functioning remote work environment by delivering network infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform customization and training, public cloud integration, Call Desk outsourcing, security monitoring, backup/restore solutions, and centralized management.
Help Desk Call Center Support for Remote Workers
A fast, organization-wide changeover to a telecommuter workforce, which could be motivated by an epidemic or as a component of a disaster recovery/business continuity preparedness plan, can overwhelm even a high-performing in-house Support Desk. Progent's Help Desk services make it possible for businesses to outsource or supplement their Call Center by using Progent's remote Technical Response Center (TRC) services.
- Progent's Standard Call Desk services leverage Progent's nationwide team of online technical support experts combined with world-class trouble ticketing and follow-up software to offer an affordable, advanced Help Desk Call Center. Progent's Standard Help Desk Services offer a comprehensive solution that addresses all aspects of online Level 1 PC support from initial service requests through trouble ticket generation, desktop sharing, issue resolution, and reporting. A browser-based User's Service Portal enables telecommuters to track or revise their active trouble tickets, add details, and upload screen captures or attachments. Desktop support services are delivered at a substantial discount off Progent's normal Level 1 desktop support charges, and Progent offers the option of fast hand-off to Level 2 and Level 3 support experts to deal with advanced problems. To find out more, refer to Progent's Standard Helpdesk Services for small companies.
- Progent's Call Desk Augmentation Service allows your company to supplement your current Help Desk staff by sharing delivery of Help Desk services seamlessly between your in-house IT support personnel and Progent's extensive team of PC support engineers and subject matter specialists. Progent's shared Call Center service is based on a co-sourcing support model based on the number one PSA platform for managing service requests and trouble tickets, assigning responsibility, tracking progress, and generating management reports. For information about how Progent's Help Desk Supplementation Services can enable your business to provide best-in-class technical support to your from-home workers, see Progent's Call Desk supplementation Services.
Contact Progent for Remote Workforce Expertise
To get in touch with Progent about creating and managing a productive work-from-home solution for your Augusta-Richmond County, Georgia organization, call
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Supplemental Call Center Support and Integration
Emergency Co-managed Call Center Online Consulting
Progent's Standard Help Desk Services provide a complete solution that handles all facets of remote desktop technical support from service requests through ticketing, remote desktop control, progress tracking, problem resolution, and management reports. Help Desk services are provided at a substantial discount from Progent's regular Level 1 desktop service rates, and Progent can provide the option of rapid on-demand escalation to subject matter experts to handle the most issues.
Microsoft Dynamics GP Application Consultant
Dynamics GP BizTalk Adapter Professional
Progent's background providing Microsoft .NET support and SQL Server consulting, and Progent's programming experience with Microsoft VBasic, XML, and other developer tools make it possible to create specialized mission-critical applications and eCommerce solutions that operate seamlessly with Dynamics GP Software. Progent's Dynamics GP reporting services can help you design reports that allow you to track your business more thoroughly, transforming uncooked data into useful understanding of your business.
Microsoft Azure hybrid cloud integration Consultant
Consultants Google Cloud hybrid solutions
Progent can assist you to plan and manage hybrid environments that can include Windows and Linux systems and apps in either cloud-centric solutions or in hybrid architectures that utilize local resources along with one or more public clouds. To help you to integrate cloud services with physical datacenters, Progent offers a variety of cloud migration services that include Azure enterprise hybrid cloud design and integration consulting, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service (WMS) development and debugging. Progent has 20 years of experience delivering high-level consulting services online, and Progent can help you complete your cloud migration projects quickly and affordably.
Coder Microsoft 365 Project Pro
24/7 Microsoft 365 Project Pro Programming Company
Progent's Microsoft-certified consultants can provide in-depth expertise in implementing, managing and debugging any edition of Microsoft Project, Project Server, and Microsoft Project Online and can deliver a wide range of cost-effective online consulting services based on proven best practices to help organizations of any size to receive all the advantages of this powerful project management solution. Consulting support offered by Progent include system design, installation and upgrades, setting up secure file and status sharing among local and offsite users, network optimization, and specialized webinar training.
24x7 Coder Dynamics GP 2015 SmartList Designer
Engineer Dynamics GP 2015 Data Extraction
Dynamics GP 2015 R2 introduces a new design that enhances cloud integration, supports the most popular smart phones and tablets, permits single sign-on with Azure AD, and strengthens security. Microsoft Dynamics 2015 R2 also streamlines management reporting, incorporates nine new Workflows, extends the Web Client, and adds more than 100 enhancements to various applications. Progent's Microsoft-certified consultants have the depth and breadth of technical skills and hands-on experience to resolve the many IT and business challenges associated with upgrading to Dynamics GP 2015 R2 and can help you to carry out a smooth migration that will maximize the business value of your investment in this powerful platform.
Cisco Virtual Private Network Online Consulting
On-site Technical Support Cisco VPN
Cisco's security and offsite access technology for small businesses provide a comprehensive range of easy-to-administer security products to help protect your local and remote network infrastructure. Cisco's VPN line includes routers, firewalls, intrusion detection devices and VPN appliances. Progent's expert consulting staff includes experienced engineers with Cisco Certified Internetwork Expert and Cisco Certified Network Professional certifications who can help your business to select Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi APs, and other Cisco security solutions that align most closely with your company objectives.
Expert Microsoft Certified .NET Android Integration Companies
Xamarin Coder
Progent's software developers have worked for 20 years with .NET tools and the Visual Studio development system and can create or modernize .NET applications quickly and affordably.
Visual Basic Developer Firms
Design Custom .NET
For custom program creation, Progent can provide software design consultants to write line-of-business software in areas such as commercial transaction webs, web site design, Microsoft Dynamics packages including Great Plains Software accounting system, and custom management reports produced by Crystal Reports, Access Report, or FRx Reports. Progent's experts can use Internet Information Services to build custom eCommerce applications based on Microsoft ASP.NET. Also, Progent can provide expertise in a broad array of custom software development platforms including SQL Server and Delphi. For made-to-order e-Commerce programming, Progent also can provide specialists in custom Access, custom Visual Basic, custom Excel, and any other specialized programming powered by any Microsoft development platform.
MS SQL Server 2008 On-site Support
Biggest SQL 2008 Analysis Services Engineers
Progent's Microsoft-Certified SQL consultants can provide a range of support services to assist small and midsize companies to plan, configure, manage, and repair SQL 2008 systems so that they receive the maximum strategic advantage from this advanced relational database technology. In addition, Progent can provide assistance with network infrastructure, enterprise-wide security, and custom software programming to optimize the strategic benefit of your IT network.
CCNP Certified Computer Engineer Jabber and Exchange Online
Remote Technical Support Jabber and WiFi
Progent's Jabber consultants offer remote or on-premises expertise to help businesses of all sizes to design, implement, manage, upgrade or debug Cisco Jabber solutions and Cisco Unified CM infrastructure. Progent can provide advanced support for the products, technologies and services that make up building a cohesive Jabber collaboration solution such as Cisco network appliances and management tools, Microsoft 365 applications, Windows and Mac computers, iOS and Android smartphones and tablets, SIP trunking, Wi-Fi systems, cyber security, cloud integration, immersive telepresence systems, PBX systems, disaster recovery preparedness, and the many other pieces of a cohesive collaboration ecosystem.
Antispam Design and Installation
Antivirus Small Business Subscription
E-Mail Guard is Progent's economical spam filtering and virus defense service that offers small businesses enterprise-quality defense from spam, viruses, DHA attacks, and other varieties of e-mail-based assaults on IT systems. E-Mail Guard is powered by Postini's Perimeter Manager, a full suite of web-based antispam and anti-virus services that ward off email attacks before they are able to breach the network firewall. Perimeter Manager also allows administrators monitor and control their email application, irrespective of server platform, hardware technology, or data center location.
Consultant Services Locky ransomware protection and recovery
Maze ransomware protection and recovery Consult
ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that incorporates cutting edge behavior machine learning tools by SentinelOne to guard endpoints and physical and virtual servers against new malware assaults such as ransomware and file-less exploits, which easily evade legacy signature-based anti-virus products. ProSight ASM safeguards local and cloud-based resources and offers a single platform to manage the entire malware attack lifecycle including protection, infiltration detection, containment, remediation, and post-attack forensics. Top capabilities include single-click rollback with Windows Volume Shadow Copy Service and real-time system-wide immunization against newly discovered attacks.
Exchange 2016 Upgrade Technical Consultant
Technical Support Microsoft Exchange 2016 Migration Planning
Progent can assist you in all facets of your migration to Exchange 2016 such as designing high availability (HA) system topology for an on-premises, cloud-based or hybrid environment; licensing requirements for Exchange 2016 and Windows Server 2012 R2; migrating mailboxes; Hyper-V virtualization design; specifying mass storage capacity required for your virtual machines, databases and log files; setting up hardware load balancing (HLB) for fault-tolerant CAS services; designing, configuring and testing Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; preparing the firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web.
Microsoft Exchange Server 2010 Upgrade Consultant
Exchange Upgrade Professionals
Progent offers comprehensive help for each step of your Exchange Server 2010 upgrade including outsourced or co-sourced project management services, site analysis, project planning, specification of all new software licenses and hardware needed, suggested sourcing, system testing at client site or at Progent's testing facility, setting up temporary coexistence of Exchange 2010 and Exchange Server 2003 or 2007, implementation of the production system, decommissioning the previous system, and training for customer's support group and end users.
Top Conti ransomware hot line Professionals
WannaCry ransomware hot line Engineers
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can help your business to contain the progress of an ongoing ransomware breach. Call 800-462-8800
CISSP Certified Security Microsoft Azure Active Directory Integration Companies
Microsoft Entra Hybrid Specialists
Progent can help businesses of any size to migrate any part of their computing infrastructure to the Microsoft Azure cloud. This can simplify network administration and lower hardware expense. Microsoft Azure includes a wealth of cloud services and Progent can assist you to understand the advantages and limitations of different cloud networking models supported by Azure. Progent can show you how to manage cloud-resident or hybrid cloud and local applications and network infrastructure and ensure you sidestep the common errors small companies make when migrating to a public cloud. Progent can help you to configure VMs on Azure Virtual Machines, use VHD storage with Azure Storage, handle authentication with Azure Active Directory, and build backup-and-recovery mechanisms with Azure Backup. Progent can also assist you to configure perimeter firewalls and VPN tunnels and to integrate iPhones and iPads and Google Android smartphones and tablets.
Aironet Wi-Fi Access Point Technical Consultant
Aironet 802.11ax Wireless IT Consultants
Progent's Cisco certified wireless networking experts offer economical online and onsite help for legacy and modern Wave 2 Aironet Wi-Fi access points (APs) and Progent can help you to plan and maintain Wi-Fi environments that include indoor and outside/ruggedized Aironet access points.
Specialist Microsoft Exchange 2007
Expert Microsoft Certified Support Exchange Server 2007
Progent's expert support team can show you how to design and deploy an efficient in-place Exchange Server 2007 upgrade strategy that minimizes productivity disruption, simplifies ongoing service requirements, and makes your Microsoft Exchange Server 2007 easy to manage. For complex multi-server or multi-location migrations, Progent has the experience to complete your move rapidly and economically. Progent's Microsoft Exchange 2007 help, troubleshooting, and design offerings include expertise with the configuration of third-party add-ons to Exchange Server 2007 and the creation of unified messaging solutions powered by Exchange 2007 Server.
Professional Windows Server 2019 High Availability
Network Engineer Windows Server 2019 Hybrid Configuration
Progent's Microsoft-certified Windows Server 2019 consultants can help your organization to plan and carry out an efficient migration to Windows Server 2019 using existing deployment architecture or a cloud-based or hybrid model. Microsoft Windows Server 2019 delivers significant improvements in scale, performance, manageability, Hyper-V virtualization, security and compliance, hybrid on-prem plus cloud integration, availability, and Linux support.
On-site Technical Support Windows Server 2012R2 Multitenancy
Windows 2012R2 Troubleshooting
Progent's certified consultants can help you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your company, create test systems and rollout strategies, tune your network for on-premises, multi-location, cloud-based, and hybrid environments, educate your IT support, staff, create an enterprise-wide security plan, automate IT management, help with application development, and build and test a DR/BC plan.
Emergency Microsoft and Cisco Midsize Company Computer Setup
Midsized Office Online Help
Progent provides technical support for mid-size companies with 100 to 250 network clients. The mid-size business or work group has typically been an overlooked segment of the market for network consulting services. The cost structures and service delivery practices of major third-party support firms make them too costly for the ordinary mid-size business or small medium business (SMB), which commonly relies on a modest information technology budget with which to maintain an IT system whose advanced technology and sophistication are often similar to the information systems of far larger companies. Progent's support delivery model, which takes full advantage of remote service, virtual network infrastructure and 24x7 network monitoring, dramatically reduces the network maintenance costs of a small-medium business while offering the small company with big-company service from certified, IT experts with background in a broad array of small business network solutions. If your medium size company or small business is searching for levels of IT help appropriate by a mid-size organization without budgeting big-company costs, you need Progent.
Top Ranked MFA and Single Sign-on Remote Consulting
Network Consultants Two-factor Authentication (2FA)
Progent's Duo service plans incorporate Cisco's Duo cloud technology to protect against password theft by using two-factor authentication. Duo supports single-tap identity confirmation on iOS, Android, and other out-of-band devices.
SQL Server Online Technical Support
Microsoft SQL Server Remote Support
Progent's Microsoft certified professionals can offer small and mid-sized companies expert Microsoft SQL Server support. Microsoft SQL Server is a comprehensive, web-ready database and data analysis platform that enables the speedy development of advanced business applications that offer your company a competitive advantage. SQL Server provides core support for XML and the ability to query over the Internet and beyond the corporate firewall. In addition to providing expertise, maintenance and troubleshooting services, Progent's SQL consultants can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the productivity and profitability of your information network. Progent can also help you migrate from earlier editions of SQL Server to SQL Server 2005.
Remote Data Backup and Restore Services Specialist
Offsite Automated Backup Services Consulting
ProSight ECHO Data Protection Services from Progent offer small and medium-sized organizations a low-cost end-to-end solution for cloud backup/disaster recovery (BDR). ProSight DPS automates and monitors your backup processes and enables rapid restoration of critical data, applications and VMs that have become lost or damaged due to hardware breakdowns, software bugs, disasters, human mistakes, or malicious attacks like ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, applications, system images, plus Hyper-V and VMware images/. Critical data can be backed up on the cloud, to an on-premises storage device, or to both. Progent's BDR consultants can deliver advanced expertise to set up ProSight DPS to be compliant with regulatory requirements like HIPAA, FINRA, and PCI and, when necessary, can assist you to recover your business-critical data.
Local Government Professional
Specialist Local Government Cisco
Progent has a long background delivering a full-spectrum of remote IT support and urgent repair services to local governments and school districts across the U.S. Progent is one of the pioneers in delivering expert remote IT consulting and has provided IT solutions to organizations in every state. Remote support saves travel costs and solves problems faster than on-premises service calls.
24 Hour ProSight IT documentation management Technology Professional
ProSight IT asset management Professional
ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to capture, update, retrieve and protect data about your network infrastructure, procedures, applications, and services. You can quickly locate passwords or serial numbers and be alerted about impending expirations of SSLs or warranties. By updating and organizing your network documentation, you can save up to 50% of the time spent trying to find critical information about your network. ProSight IT Asset Management includes a common repository for storing and sharing all documents required for managing your network infrastructure like standard operating procedures and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and relating IT data. Whether you're making improvements, performing maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the knowledge you need when you need it.
Migration Exchange 2000
Microsoft Exchange Technical Consultant
Progent is among the most qualified network support companies for creating email and messaging systems powered by Exchange 2000 Server. Progent specializes in helping small companies derive the full advantages of Exchange Server 2000 under common situations such as upgrading from Microsoft Exchange 5.5, moving from an ISP-managed or POP3 e-mail system, and jobbing out your Exchange 2000 Server support.
Emergency Nagios Remote Troubleshooting
Nagios IT Services
Nagios and MRTG are powerful, Open Source monitoring utilities that run with Linux and can be used to analyze UNIX networks, MS Windows systems, or multi-OS systems where the Linux OS and MS Windows run side by side. The Nagios monitor allows network support engineers to track network services including SMTP, HTTP, SSH, and NNTP. Multi Router Traffic Grapher allows you to track the bandwidth in and out of SNMP-enabled network devices such as processors, routers, and switches. Progent's network monitoring engineers can help you utilize both these programs to tune and troubleshoot your network.
Palo Alto Networks PA-5400 Series Firewalls Security Audits
Palo Alto Networks PA-7500 Series Firewall Technology Consulting Services
Progent's Palo Alto Networks firewall experts can help you select, deploy, and manage Palo Alto Networks firewall appliances to provide a next-generation cybersecurity ecosystem that extends across your data center and cloud resources and protects any user anywhere with any device.
CISSP Certified Cybersecurity Auditor Technology Professional
Immediate CISSP Certified Cybersecurity Consultants
Progent's CISSP-certified cybersecurity consultants can help organizations of all sizes with any aspect of IT security. Progent can implement cost-effective security systems that guard a small business from modern threats or Progent can design, configure, and manage an end-to-end security environment for hybrid enterprise networks that accommodate local, remote, and mobile clients accessing network resources spread across multiple physical sites and public and private clouds.
Professionals ISA 2000 Server
Remote Consulting ISA Server
Progent's Microsoft certified professionals provide small and midsize companies consulting services for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront TMG and ISA Servers contain an advanced application-layer aware firewall that can protect your IT system from attack by outside and inside threats. Forefront Threat Management Gateway and ISA Server perform deep inspection of Internet protocols such as HTTP, which allows these products to detect many attacks that can elude ordinary firewalls. The integrated firewall and VPN architecture of Forefront Threat Management Gateway and ISA Server support stateful filtering and monitoring of all VPN traffic. ISA Servers are the mainstay of Microsoft's system security strategy, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security professionals can help you strengthen your IT security through experienced design and deployment of Forefront TMG and Microsoft ISA Servers. Progent's Microsoft-certified engineers can assist your company to install Microsoft Forefront Threat Management Gateway 2010, manage and troubleshoot any version of ISA Server, or migrate smoothly from ISA Server environments to Microsoft Forefront TMG.
Windows Server 2019 with Linux Configuration
Professionals Windows Server 2019 High Availability
Progent's certified Windows Server 2019 consultants can assist your organization to design and implement an efficient migration to Windows Server 2019 using existing system architecture or a cloud-hosted or hybrid deployment model. Windows Server 2019 offers significant improvements in capacity, performance, ease of management, virtualization, cybersecurity, hybrid local/cloud deployments, resilience, and Linux support.
Meraki Wave 2 Wi-Fi Access Point Troubleshooting
Support Services Meraki WiFi Management
Progent's Cisco-certified Wi-Fi networking consultants can provide online and onsite consulting and support services to assist your organization to plan, install, administer, tune, and debug wireless deployments that utilize Cisco's Meraki APs. Progent's consultants can also help your organization to plan and implement hybrid environments that combine on-premises and cloud-based resources and that deliver seamless connectivity, advanced protection, streamlined management, and dependable performance for all your mobile and desktop devices.
ProSight Virtual Machine Hosting Technology Professional
Top Rated ProSight Small Business Private Clouds Technology Professional
Progent's ProSight Virtual Hosting and Management service offers comprehensive hosting of a small or mid-size company's production servers in an environment that gives the maximum degree of availability and scalability and is in addition easy to move to another host. ProSight Virtual Hosting services are based upon proven virtualization platforms that allow small and midsize companies with mixed- platform IT systems to economize dramatically on the costs of capital equipment, system maintenance, and IT management while benefiting from enterprise-class fault tolerance and an unprecedented degree of vendor flexibility.
SQL Server 2017 Application Migration Network Consultant
24-7 SQL Server 2017 Always On Support and Setup
Progent's certified SQL Server 2017 experts can assist your organization to plan and implement a smooth upgrade from your current SQL Server deployment to SQL Server 2017.
Microsoft Office SharePoint Server 2007 Information Technology Consulting
IT Services SharePoint
Progent's Microsoft-certified consultants offer organizations of any size consulting, troubleshooting, and application development services for SharePoint Server and SharePoint Online. Microsoft SharePoint is an advanced collaboration platform that uses web technology for efficiently connecting people, groups and information. SharePoint Server offers a common location for your employees or clients to connect to, organize, share and manipulate relevant data, files, and software and to communicate with one another. Microsoft SharePoint allows quicker and better decisions, more effective sharing across teams and more streamlined business processes. Windows SharePoint Services connect employees, clients, teams and projects with the knowledge they've developed in a manner that makes data easy to locate, retrieve and re-use. Progent's SharePoint consultants can help your organization to manage your existing SharePoint solution or migrate to the current release of SharePoint.
24 Hour Power BI and SSAS Coding
24 Hour Engineer Power BI Dashboards
Progent's Power BI experts can help your business to plan, deploy, manage, enhance or troubleshoot your Power BI business analytics solution. Progent's database experts can help you to prep your source data for Power BI reports and dashboards. Progent can help you implement and manage an onsite, cloud, or hybrid environment for Power BI.
System Center 2016 Configuration Manager Network Consultant
Microsoft System Center 2016 and Windows Server 2016 Online Consulting
Small to middle size businesses can now get all the advantages of Microsoft System Center Operations Manager and also have fast access to Progent's Microsoft Certified network support experts. With Progent's economically priced IT service programs, small businesses can select a basic System Center Operations Manager-based co-sourcing package with network monitoring, reporting, Help Desk and online service or a complete round-the-clock outsourcing solution. Progent offers expertise in Operations Manager to offer small company information systems world-class reliability, protection, and productivity.
SharePoint 2013 Migration Online Support
SharePoint 2013 Network Consulting
Progent has been delivering SharePoint consulting services since the initial product was published more than two decades ago, and Progent has the breadth and depth of IT knowledge to assist organizations of all sizes to plan and implement a SharePoint Server 2013 installation and create SharePoint Server 2013 applications that add substantial business value to your IT investment. Progent's Microsoft-certified consultants can help your company to evaluate the business advantages of upgrading to SharePoint 2013 or SharePoint Online from older releases of SharePoint or from another collaboration solution; determine if an on-premises, Cloud-based or hybrid configuration is best suited for your company; and pick the right version of SharePoint 2013 for your purposes. Progent offers full project management outsourcing or can help in specific jobs associated with your SharePoint 2013 migration.
ransomware business recovery Consultant
Services LockBit ransomware recovery
Progent's ransomware consultants can assist you to assess your ransomware defenses, monitor and protect your IT environment, help with negotiating a settlement with a hacker, and rebuild an information system damaged by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, Netwalker, Conti or Egregor.
IP Endpoints Remote Support Services
IP-PBX Computer Engineer
Progent's CCIE-certified networking consultants can provide high-level support services for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can help you to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server high availability solutions.
Duo Multi-factor Authentication Integration Support
Duo Identity Authentication Remote Troubleshooting
Progent's Duo services utilize Cisco's Duo technology to defend against compromised passwords through the use of two-factor authentication (2FA). Duo supports one-tap identity confirmation with iOS, Google Android, and other personal devices.
Wireless LAN Site Survey Information Technology Consulting
Wi-Fi RF Spectrum Analysis for Wi-Fi Engineer
Progent's wireless site survey services assist you to plan, implement and troubleshoot a Wi-Fi LAN optimized for your environment, offering your business a WLAN that delivers the coverage, speed, capacity, QoS, data protection, and roaming ability your business needs. Wi-Fi survey services from Progent include online predictive analysis for designing a Wi-Fi network and onsite site survey services for validating, tuning, and troubleshooting an operational wireless network.
Onsite Technical Support Proxim
24/7/365 Office Wireless Technical Consultant
Progent's wireless engineers can help small businesses design, choose, pilot, deploy and support secure building-to-building wireless bridging products that integrate transparently into your IT network while providing a degree of security that matches or excels wireline interfaces. Progent provides experience in wireless network products from Cisco Aironet and Meraki, Proxim, and other office wireless vendors and can help you select and install the wireless connectivity solutions that fit best with your business requirements.
Upgrade Consulting Exchange 2000 Upgrade
Specialist Exchange Server 2000
Progent is one of the most qualified network support firms for integrating email solutions powered by Microsoft Exchange 2000. Progent is skilled in helping small and mid-size businesses receive the full advantages of Exchange Server 2000 under typical scenarios such as updating from Exchange 5.5, moving from an ISP-managed or POP3 e-mail environment, and jobbing out your Exchange 2000 Server support.
SharePoint Workspace 2010 Network Engineer
SharePoint Foundation Help and Support
Progent's Microsoft-certified consultants can provide affordable remote support and development services to assist you to design, implement, administer, and troubleshoot Microsoft SharePoint 2010 environments that can include web sites able to function as intranets, extranets, document and media management tools, wikis, data warehouses, business information systems, enterprise search, Visio-driven workflows, and other tools to promote and improve teamwork. Progent can help you integrate SharePoint 2010 with Microsoft SQL Server and with other data sources as well as with Microsoft's popular desktop programs like Excel, Word, Outlook, and Visio. Progent can help you to migrate from previous versions of SharePoint or adapt a mix of web technologies into a consolidated and easy-to-manage SharePoint 2010 solution.
Network Architect Office 2019
Word 2016 Computer Consulting Companies
Progent's certified Microsoft Office and Microsoft 365 experts can assist companies to incorporate Office desktop and Microsoft 365 apps such as Excel, Office Word, PowerPoint, Outlook, Microsoft Access, Project and OneNote into a seamless productivity solution that provides fast ROI and promotes better business results. Progent can help you to integrate Office or Microsoft 365 apps with each other and with additional key Microsoft platforms such as SharePoint, Microsoft Exchange Server and SQL Server running locally or in the cloud. Progent can also assist you to fix compatibility issues between various releases of Office desktop and can provide customized online training to individual users and teams.
Flex Series Wireless Controller Online Troubleshooting
wi-fi controller Help and Support
Cisco's Catalyst family of Wi-Fi controllers streamline the management of wireless networks by unifying the configuration and management of wireless access points, optimizing wireless throughput by reducing the effect of radio frequency congestion, enhancing Wi-Fi uptime with fast auto-failover, and strengthening security by identifying threats and filtering network traffic according to user class and locale. Progent's Wi-Fi consultants can help your business to deploy Cisco Wi-Fi controllers to manage wireless LANs of any size. Progent can assist you to administer and troubleshoot your current Cisco Wi-Fi environment or carry out an efficient upgrade to Cisco's modern wireless controller technology.
ProSight Small Business Private Clouds Consultant Services
After Hours ProSight Virtual Hosting Consultancy
Progent's ProSight Virtual Hosting outsourcing provides comprehensive hosting of a small or mid-size company's servers in a solution that gives the highest level of availability and scalability and is also easy to move to another host. ProSight Virtual Hosting services are built upon proven virtualization architectures that allow small companies with multi- platform environments to economize dramatically on the costs of capital equipment, infrastructure maintenance, and IT administration while achieving enterprise-class fault tolerance and an unmatched degree of vendor independence.
Network Consulting SQL Server 2017 Migration
SQL Server 2017 and Power BI Integration Services
Progent's Microsoft-certified SQL Server 2017 experts can assist you to assess the business benefits of upgrading to SQL Server 2017 and can assist you to plan and carry out an efficient migration of your current SQL Server environment to any deployment architecture including local, cloud-hosted, or hybrid. Progent's consultants can provide remote or onsite support services ranging from as-needed design assessment or debugging to comprehensive project management to make sure your SQL Server 2017 initiative is carried out on time and on budget.
Engineer Email Intent Analysis
Services Email Black Lists
Progent's ProSight Email Guard solution uses the technology of leading data security companies to provide centralized control and world-class protection for all your email traffic. The hybrid architecture of Progent's ProSight Email Guard managed service combines cloud-based filtering with a local gateway appliance to provide complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The cloud filter serves as a preliminary barricade and keeps most threats from making it to your network firewall. This reduces your exposure to inbound threats and conserves system bandwidth and storage space. Email Guard's on-premises gateway appliance provides a further layer of analysis for inbound email. For outgoing email, the on-premises gateway provides anti-virus and anti-spam protection, DLP, and email encryption. The onsite gateway can also assist Microsoft Exchange Server to track and protect internal email traffic that originates and ends within your security perimeter.
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