Expanding your at-home workforce may have a significant impact on IT architecture, security/compliance, and corporate culture. Progent has 20 years of experience helping businesses of all sizes to plan, deploy, manage, optimize, and troubleshoot IT environments that incorporate at-home workers. Progent can help your Augusta-Richmond County organization to select the right technologies and follow leading practices in creating and operating a safe virtual office ecosystem for teleworkers that facilitates teamwork and delivers top value. Progent offers services that go from on demand expertise for helping you over occasional technical bottlenecks to full project management or co-management to help you successfully complete mission-critical initiatives.
Progent's consultants can help Augusta-Richmond County, Georgia companies to succeed with any facet of building a high-performing work-at-home ecosystem by delivering infrastructure configuration services, IP voice expertise, voice/video conferencing integration, collaboration platform selection and deployment, public cloud integration, helpdesk outsourcing, cybersecurity, backup/restore solutions, and streamlined management.
Help Desk Services for Teleworkers
A sudden, organization-wide transition to a teleworker workforce, which might be activated by a pandemic or as an element of a disaster recovery process, can overwhelm even a high-performing in-house Support Desk. Progent's Help Desk services make it possible for businesses of any size to outsource or expand their Help Desk Call Center with Progent's remote Technical Response Center (TRC) team.
Contact Progent for Remote Workforce Expertise
To contact Progent about building and managing an efficient telecommuter environment for your Augusta-Richmond County, Georgia organization, call