Augusta-Richmond County Offsite Workforce Solutions Support
Help Desk Augmentation and Outsourcing Consulting Experts
Enlarging your telecommuter workforce can have a significant impact on network infrastructure, security/compliance, and corporate processes. Progent has two decades of experience assisting small and mid-size businesses to design, deploy, manage, tune, and debug IT environments that support work-from-home employees. Progent can help your Augusta-Richmond County organization to pick the right tools and adhere to leading practices in creating and maintaining a safe virtual ecosystem for teleworkers that facilitates collaboration and returns top business value. Progent offers services ranging from on demand expertise for helping you past challenging IT bottlenecks to comprehensive project management or co-management to help you successfully complete mission-critical initiatives.
Progent can assist Augusta-Richmond County, Georgia organizations to succeed with any aspect of building a high-functioning remote work ecosystem by delivering infrastructure design and configuration services, IP voice troubleshooting, video conferencing support, collaboration platform customization and training, cloud integration, Call Desk outsourcing, security monitoring, data protection solutions, and unified management.
Help Desk Services for Teleworkers
An emergency, enterprise-wide changeover to a teleworker business model, which could be the result of an epidemic or as an element of a disaster recovery plan, can overstretch even the most efficient in-house Call Desk. Progent's Help Desk services make it possible for organizations to outsource or expand their Help Desk Call Center by using Progent's online Technical Response Center (TRC) team.
- Progent's Standard Help Desk Call Center support services utilize Progent's extensive network of remote IT support specialists along with enterprise-class ticketing and tracking technology to provide an affordable, advanced Help Desk Call Center. Progent's Standard Help Desk Services offer a comprehensive solution that handles all facets of online Level 1 PC technical support from initial help requests to trouble ticket generation, desktop sharing, problem resolution, and incident reporting. A browser-based User's Service Portal enables from-home workers to track or edit the status of their current tickets, add details, and append screen captures or attachments. Support services are delivered at a significant discount off Progent's ordinary Level 1 technical service rates, and Progent offers optional fast hand-off to Level 2 and Level 3 support specialists to deal with complex problems. To find out more, refer to Progent's Standard Helpdesk Services outsourcing for small and mid-size companies.
- Progent's Call Center Supplemental Service enables you to supplement your existing Call Desk team by sharing delivery of Help Desk Call Center support services seamlessly between your in-house support organization and Progent's nationwide team of PC support technicians and subject matter experts. Progent's co-managed Help Desk service uses a co-sourcing support solution utilizing the leading PSA platform for handling help requests and trouble tickets, establishing responsibility, tracking progress, and generating management reports. For details about how Progent's Call Desk Supplementation Services can enable your company to provide world-class IT support to your teleworkers, refer to Progent's Support Desk augmentation Services.
Contact Progent for At-Home Worker Expertise
To contact Progent about building and maintaining an efficient telecommuter solution for your Augusta-Richmond County, Georgia company, phone
An index of content::
Support and Help Microsoft Exchange 2003 Upgrade
24-Hour Exchange Server 2003 Technology Consulting
Progent's Microsoft-certified consultants provide technical support and network consulting expertise for Exchange Server 2003, Windows Server 2003, and for the complete line of Microsoft server platforms. Progent's upgrade, configuration, management, and support services for Exchange 2003 Server include system design, deployment, documentation, onsite and remote troubleshooting, Help Desk Call Center support, expert security consulting, and full-service IT outsourcing.
Programming Firm Amazon MWS integration
Developer Amazon MWS integration
Amazon Marketplace Web Service is a collection of APIs that enables Amazon sellers to improve the efficiency of their business processes by automating key sales activities such as listings, orders, payments, inbound and outbound fulfillment, and finances. By leveraging Amazon's extensive online ecosystem and automating their sales, merchants can broaden their market, lower their operating costs, accelerate response time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service developers can work with your development team and provide application programming, workflow integration, project management support, and mentoring so you can shorten development time and speed up your return on investment.
After Hours Recruiter Home Based Microsoft Consultant Part Time Job
Automated Call Management Consultants Employment
Progent's work environment will allow you to become a more capable professional by improving your technical knowledge and boosting the loyalty of your clients. Progent delivers this promise by attracting the best professional experts for you to work with, providing a state-of-the-art system architecture, using proprietary application tools to deliver the highest level of service, and by optimizing proven business structures for attracting and keeping customers.
24x7 ransomware cleanup and file recovery Professional
Engineers Ryuk ransomware cleanup
Progent's ransomware consultants can help your business to assess your ransomware defenses, remotely monitor and guard your IT environment, help with settlement negotiations with a hacker, and rebuild an information system victimized by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Egregor.
Microsoft Certified Expert Windows Server 2022 Computer Consultants
Professionals Windows Server 2022 Encrypted Networks
Progent's Microsoft Gold-certified Windows Server 2022 experts can assist your organization to plan and carry out an efficient upgrade to Windows Server 2022 using an on-premises system architecture or a hybrid model that integrates cloud-hosted Windows Server on Azure with a datacenter-based implementation of Windows Server 2022.
Word Computer Consultants
ERP, MRP, Accounting System Development Firm
Progent's team of application experts offer advanced consulting, software programming, deployment help, and online training for leading applications that address vital areas including ERP, general accounting, business analytics, web commerce application design, and the MS Office family of business productivity solutions. As a Microsoft Partner with decades of experience delivering high-level consulting and troubleshooting services remotely, Progent can assist small businesses throughout the United States to save the lost productivity and expense related to travel and on-premises visits without sacrificing the high quality of consulting services.
Online Microsoft Office 365 Training Specialists
Online Microsoft Project Training Consultant Services
Progent offers customized remote training for a range of client applications and operating systems such as Office and Microsoft 365 Excel, Word, PowerPoint and Visio plus Adobe Acrobat, Adobe Photoshop, Crystal Reports, and Microsoft Windows 10. Online instruction provides the benefits of traditional physical classroom instruction, such as instant interaction between students and teachers, but avoids the expenses of travel and the challenge of trying to synchronize the availability of multiple trainees. Available to individuals or groups of all sizes, Progent's virtual instruction permits the instructor to conduct the class from a remote facility and the students can be dispersed throughout an office or all over the country. Live online education deploys proven learning aids like virtual white boards, electronic hand-raising, and shared desktops. Sessions can be brief and personalized to specific topics or extended in time and broader in scope.
Exchange Server Upgrade Consultants
Microsoft Exchange Server 2010 Upgrade Engineer
Progent's Microsoft-certified consultants can deliver low-cost remote and on-premises help to carry out your upgrade to Exchange 2010, generate extensive documentation of your new messaging system, educate your network support team and users to get them up to speed rapidly on Exchange 2010, and offer ongoing management consulting and technical help. Progent can also assist you to upgrade from Microsoft Exchange 2010 to Exchange Server 2013 or Exchange Server 2016.
Remote Management Specialists
Dell DRAC Services
Remote server management cards offer IT managers complete control of a server without the requirement for an on-site visit. Using remote server management cards, all console screen data plus keyboard and mouse functionality are transferred to an off-site session to a support expert who can be situated anywhere with Internet access. Progent's Microsoft and Cisco certified consultants can help you to plan, deploy, and manage a high-availability business network that incorporates remote server management cards and Progent can utilize these remote management cards to deliver low-cost remote technical assistance. Progent is familiar with a number of remote management cards including Aten IP9001 remote management cards, American Megatrends remote server management cards, Dell DRAC cards, HP Lights-Out 100c remote server management cards, and Peppercon eRIC remote server management cards.
24 Hour Solaris Online Technical Consultant
UNIX Online Onsite Support
Progent provides nationwide urgent phone support and troubleshooting services for companies that operate Solaris networks or whose IT systems feature a combination of Solaris and Microsoft technology. Remote technical support provides maximum leverage for your information technology budget by preserving client productivity and shortening the hours billed for network repair services. Advanced remote access utilities and experienced technicians and engineers combine to enable Progent to solve the majority of network issues without wasting time and money by going to your location. In most of cases your network issues can be dealt with over the phone or through a mix of telephone support and online network analysis. Progent can offer the services of Cisco CCIE infrastructure engineers and CISA premier security professionals to help with the toughest network issues.
Technology Professional Lync Server 2013 VoIP
Lync Server 2013 Mirrored Back End Servers Specialists
Microsoft Lync Server 2013, renamed Skype for Business, enables businesses of all sizes to build a manageable and protected communications ecosystem that supports a BYOD computing style with IM, real-time presence, audio/video and web conferencing with app sharing and whiteboard, and both IP and PSTN calling enabled for a wide assortment of stationary PCs and mobile endpoints. Progent's Microsoft-certified Lync Server 2013 experts and network integrators can assist you to evaluate the advantages of Lync Server 2013, design an in-house, cloud-based (with Microsoft Lync Online) or mixed model appropriate for your current and long-term plans, implement Lync 2013 in a way that expedites your return on investment, and deliver live online and on-premises training to your management staff and end users. Progent has in-depth expertise in key pieces of a Lync Server 2013 solution including Microsoft Windows Server, SQL Server Express and Exchange Server, and Progent can assist you to integrate Lync 2013 with popular Office and Microsoft 365 apps including Outlook and PowerPoint.
Remote Consulting Windows Server 2019 upgrade
Windows Server 2019 and SCVMM IT Services
Progent's Microsoft-certified Windows Server 2019 experts can help your organization to plan and carry out an efficient migration to Windows Server 2019 using your current system architecture or a new cloud-based or hybrid deployment model. Microsoft Windows Server 2019 offers major improvements in capacity, performance, ease of management, virtualization, cybersecurity, hybrid on-prem plus cloud deployments, resilience, and container support.
Barracuda Networks PA-7500 Series Firewall Cybersecurity Tech Services
Barracuda Networks F18B Series Firewalls Cybersecurity Company
Barracuda's affordable CloudGen Firewall appliances offer web filtering, safe remote access, SSL tunnel VPN, high-security SD-WAN, and Zero-Trust protection along with centrally managed and monitored services encompassing your entire enterprise including on-premises, cloud, and hybrid network architectures. Public clouds supported include Microsoft Azure, Amazon Web Services, and Google Cloud Platform. Progent has the expertise to be your single resource for network support, maintenance, training, and security expertise.
Microsoft SQL Server 2017 Consultant
Microsoft SQL Server 2016 Integration Support
Progent's Microsoft certified consultants can offer small and mid-sized businesses expert Microsoft SQL Server help. Microsoft SQL Server is a comprehensive, web-ready database and data analysis package that opens the door to the speedy creation of advanced business programs that can give your company a competitive edge. SQL Server provides core support for XML and can query over the Internet and beyond the firewall. In addition to providing consulting, maintenance and troubleshooting services, Progent's SQL consultants can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the productivity of your information network. Progent can also help you migrate from older editions of Microsoft SQL Server to SQL Server 2005.
Ryuk ransomware protection and recovery Specialists
Ryuk ransomware protection and cleanup Consultancy
ProSight Active Security Monitoring (ASM) is an endpoint protection solution that incorporates next generation behavior analysis tools by SentinelOne to defend endpoints as well as physical and virtual servers against modern malware assaults like ransomware and email phishing, which routinely escape legacy signature-matching AV products. ProSight ASM safeguards on-premises and cloud-based resources and offers a unified platform to manage the entire malware attack lifecycle including blocking, detection, mitigation, remediation, and forensics. Top features include single-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against new threats.
ProSight Private Cloud Hosting Services Consultant Services
Private Cloud Hosting for Virtual Data Centers Consultants
Progent's ProSight Virtual Hosting and Management outsourcing offers comprehensive hosting of a small company's servers in an environment that delivers the maximum degree of availability and scalability and is also simple to migrate to any data center. ProSight Virtual Hosting options are built on proven virtualization technologies that allow small and midsize businesses with multi- platform environments to economize significantly on the costs of capital equipment, infrastructure maintenance, and IT management while achieving enterprise-class reliability and an unmatched degree of vendor independence.
Consultancy Windows 7
Top Ranked Microsoft Windows 7 Consultancy
Progent's Microsoft certified engineers can provide offsite and on-premises support expertise to help your company to administer, maintain, and troubleshoot PCs based on Microsoft Windows 7 and can also provide help with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent can provide support for change management, security and compliance, backup and restore, remote connectivity, smartphone and tablet management, Wi-Fi network design, and 24x7 system monitoring and alerts.
Microsoft Live Communications Server Consulting
Engineer Microsoft LCS Server IM
Microsoft Office Communications Server provides IM and presence in a scalable, enterprise-grade solution featuring enhanced protection, seamless integration with other Microsoft products, an extendable, standards-based development environment, and compliance with regulatory requirements such as HIPAA, SOX, and Gramm-Leach-Bliley. Your enterprise can benefit from cost savings and improved business efficiencies, increased worker productivity, and better IP security with this easy-to-manage, fault-tolerant IM platform. Successful implementations of Office Communications Server require extensive planning and consideration prior to installation. Progent's Microsoft-authorized consultants can provide the skill needed to realize all the advantages of Office Communications Server throughout your whole corporation.
Communications device patch management Engineers
iOS patch management Consulting Services
Progent's managed services for patch management provide organizations of any size a flexible and affordable alternative for evaluating, testing, scheduling, implementing, and documenting software and firmware updates to your servers, endpoint devices printers and scanners, network infrastructure appliances such as switches and wireless access points, and IoT devices such as alarms and health monitors.
West Virginia Information Technology Outsourcing
Urgent Maine On-Call Services
Progent's Technical Response Center provides national extended hours remote assistance for information systems powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Certified service professionals provide after-hours telephone support and remote direct computer connection to isolate and resolve technical problems rapidly and economically. The breadth of technical expertise available from Progent's staff of country-wide service professionals makes it possible to escalate even the most difficult problems to appropriate specialists as required. For urgent issues, the TRC tries to respond to your request for service within one hour.
ransomware data recovery Consulting Services
MongoLock ransomware hot line Technology Professional
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can help you to halt the progress of an ongoing ransomware breach. Call 800-462-8800
Microsoft SBS 2011 Computer Consultants
SBS Premium Add-on Consultant
Microsoft Small Business Server (SBS) is a low-cost collection of server products that provides the foundation for a powerful but manageable IT network. The inter-connectivity demands of the Microsoft .NET functions bundled with Microsoft Small Business Server calls for a network expert with hands-on expertise and extensive knowledge in planning and implementing cohesive and comprehensive information technology systems. Progent's Microsoft-certified experts have broad backgrounds with the technologies built into SBS 2011 and SBS 2008. This experience ensures you success in deploying, managing, and troubleshooting network solutions based on the SBS line of servers and applications.
Windows 8.1 Security Support Services
Microsoft Certified Consultant Services Windows 8.1 Upgrade
Progent's Microsoft-certified experts can provide a variety of consulting services to assist companies of any size to deploy, administer, and support networks that include workstations, laptops, tablets, or Windows phones powered by Windows 8.1. For enterprise customers, Progent's senior project management consultants can assist to set up testing labs to evaluate Microsoft Windows 8.1 and develop and execute Windows 8.1 migration projects based on industry best practices.
24 Hour SQL Server Configuration Manager Network Consultants
Largest SQL Server 2012 AlwaysOn Failover Cluster Remote Troubleshooting
Progent can provide the support of certified engineers as well as experienced database application developers, database administrators, project management experts, Cisco-certified network engineers, disaster recovery/business continuity specialists, and data security consultants to assist you to assess the likely benefits of Microsoft SQL Server 2012 for your business, install test environments at your site or at Progent's lab, design and carry out a smooth migration to SQL Server 2012 from earlier versions of SQL Server or from legacy database platforms, and configure an efficient and safe IT infrastructure that helps you realize the full strategic benefit of SQL Server 2012.
Consultant SQL Server 2012
On-site Support SQL Server Analysis Services
Progent offers the support of Microsoft-certified engineers and seasoned database application programmers, database administrators, project managers, Cisco-certified network architects, disaster recovery/business continuity planning specialists, and certified security professionals to help your business to evaluate the likely benefits of Microsoft SQL Server 2012 for your business, install test environments at your datacenter or at Progent's test lab, plan and execute out a smooth migration to SQL Server 2012 from earlier versions of SQL Server or from other RDBMS solutions, and configure an efficient and safe IT infrastructure that helps you maximize the business benefit of Microsoft SQL Server 2012.
Integration Services Hornetsecurity Altaro 365 Total Backup
Hornetsecurity Altaro M365 OneDrive Backup Support Services
Progent is a certified Hornetsecurity/Altaro partner and can plan, install, and manage an implementation of 365 Total Backup to back up and restore your Microsoft 365 user and group mailboxes, files residing on your company's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows endpoints.
Top Consulting Services Configuration Manager 2016
Technical Consultant SCCM 2016 Application Management
Configuration Manager 2016 automates application and device provisioning at scale, centralizes compliance settings management, keeps track of network resources, protects against company data leakage, performs network health reporting, enables secure self service, and offers a common point of control for managing multi-OS networks running on-premises, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified SCCM 2016 consulting team and Microsoft Azure cloud integration experts can help businesses of any size with any facet of designing, installing, using and troubleshooting a System Center 2016 Configuration Manager deployment for local, cloud, or hybrid environments.
.NET MAUI Development Firm
Expert Microsoft Certified Contract Programming Firm .NET C++
Progent's software developers have worked for two decades with .NET technologies and the Visual Studio development system and can create or enhance .NET applications quickly and affordably.
SCCM Primary Site Professionals
Network Consultant SCCM Cloud Management Gateway
System Center Configuration Manager automates application and device deployment and updating, centralizes compliance settings management, keeps track of network assets, protects against company data leakage, performs health reporting, enables safe self service, and offers a common point of control for managing multi-operating system ecosystems based on on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager consultants and Microsoft Azure cloud integration experts can help you with any aspect of planning, installing, using and repairing a System Center Configuration Manager solution for on-premises, cloud, or hybrid environments.
Technical Support Organizations Cisco Network Management
DNA Center Management Upgrading
Progent's Cisco-Premier network consultants can assist you to run Cisco's management tools alongside a variety of powerful third-party applications to create a complete network management solution in order to keep your network running smoothly, fully utilize expensive resources, guard your data, recover rapidly from hardware failure or deliberate attacks, and allow you to expand or reassign network resources sensibly and economically as your business evolves.
Altaro VM Backup Local Network Consulting
Hornetsecurity Altaro VM Backup and vSphere Computer Consultant
Altaro VM Backup software from Hornetsecurity provides small businesses a dependable and budget-friendly solution for backing up and recovering Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be used for local, offsite, multi-site, and cloud-hosted architectures and also enables cost-effective backup to Azure storage. Altaro VM Backup defends against ransomware attacks via Immutable Cloud Storage. This creates tamper-proof data that cannot be modified by anyone including root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad range of online or onsite consulting services to help you to design, install, optimize and debug a comprehensive backup and disaster recovery solution powered by Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent offers a managed backup/restore service based on Altaro VM Backup.
Microsoft Windows 2000 Consulting Services
Windows 2000 Online Help
Progent's certified Microsoft Windows 2000 consultants can help you enhance the functionality of your existing Windows 2000 Servers and can simplify network management, provide tech support and repair, and strengthen security. Progent can also show you how to design, rationalize, and execute a strategy to migrate from Microsoft Windows Server 2000 to Windows Server 2003. Progent is experienced in designing test installations to reduce the technical risk associated with moving to Windows 2003 Server by identifying potential hardware and application compatibility problems.
24x7 Barracuda Backup Verification Configuration
Barracuda Backup Deduplication IT Consultant
Barracuda Backup is a low-cost, subscription-based backup and disaster recovery service for small and medium-size businesses. A Barracuda Backup deployment can incorporate a custom-designed physical appliance manufactured by Barracuda or a virtual appliance with comparable functionality but which utilizes your existing storage hardware. Barracuda Backup protects critical business data produced locally, at one or multiple remote sites, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a physical or virtual Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants can provide a broad array of consulting support services to assist your business to plan, configure, manage and troubleshoot a backup and disaster recovery solution based on Barracuda Backup.
Router Training
Windows Training
Progent practices knowledge transfer from Progent's support experts to clients. By educating customers to resolve problems that are within their comfort zone, Progent can focus on offering high-value skills where Progent faces few competitors. Mid-size companies who utilize trusted independent service providers or who employ in-house support staffs benefit when Progent transfers knowledge about new technology and proven methodologies to make their networks more reliable, protected, and productive.
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