Enlarging your at-home workforce can have a significant impact on network architecture, cybersecurity, and corporate processes. Progent has two decades of background helping businesses of all sizes to design, deploy, manage, tune, and troubleshoot IT environments that support a remote workforce. Progent can help your Augusta-Richmond County company to pick the right tools and follow leading practices in building and operating a safe virtual ecosystem for telecommuters that facilitates collaboration and returns top business value. Progent offers services ranging from on demand guidance for getting you past occasional IT bottlenecks to comprehensive project management or co-management to help you successfully complete business-critical initiatives.

Progent can help Augusta-Richmond County, Georgia businesses to with any facet of building a high-functioning work-at-home environment by delivering infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform customization and training, cloud integration, Help Desk services, security monitoring, data protection solutions, and streamlined management.

Data Protection Solutions for Teleworkers
Data Protection covers backing up and recovering critical data in order to prevent data loss and minimize recovery time in case of storage system problems due to equipment breakdowns, software glitches, user error, cyber attack, or any other reason. Dependable data protection solutions can be particularly challenging to architect and maintain in hybrid environments that combine private data centers, public clouds, and at-home workers.

  • Backup/Recovery strategies for remote workers must cover multiple types of user-owned endpoints. Progent can provide fast online help from experts familiar with a wide range of platforms for protection Microsoft Windows, Apple and Linux/UNIX servers and desktop computers as well as notebooks, tablets and smartphones. Leading backup/recovery products maintained by Progent's data protection experts include Barracuda Backup, Azure Backup, Symantec Backup Exec, CrashPlan, Mozy, and Time Machine. To protect resources distributed across a wide area network, Progent offers ProSight Data Protection Services (DPS), a managed backup/recovery service that uses cloud storage and features fine-grained recovery and centralized management capabilities.
  • Disaster Recovery/Business Continuity strategies commonly anticipate scenarios that require a temporary changeover to an at-home workforce. Progent's senior disaster recovery preparedness consultants and business continuity consultants can assist your business to create, document and test a DR/BC strategy that addresses the process of switching to telecommuting.

Contact Progent for Telecommuter Support Services
To contact Progent about building and managing a productive telecommuter solution for your Augusta-Richmond County, Georgia business, call 1-800-993-9400 or refer to Contact Progent.