Expanding your remote workforce can have a major effect on network architecture, cybersecurity, and company processes. Progent has two decades of background helping small and mid-size businesses to plan, configure, administer, tune, and troubleshoot IT environments that support a remote workforce. Progent can help your Augusta-Richmond County company to select the right tools and adhere to best practices in building and maintaining a safe virtual office ecosystem for telecommuters that facilitates teamwork and returns maximum value. Progent can provide support services ranging from on demand expertise for getting you over occasional IT roadblocks to comprehensive project management or co-management to help you successfully complete business-critical initiatives.

Progent can help Augusta-Richmond County, Georgia businesses to with any facet of building a high-performing work-at-home ecosystem by delivering network infrastructure configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform customization and training, cloud integration, Help Desk services, security monitoring, data protection solutions, and centralized management.

Data Protection for At-Home Workers
The field of Data Protection involves saving and recovering vital information in order to avoid data loss and minimize recovery time and effort in the event of storage failures due to equipment breakdowns, programming glitches, operator mistakes, cyber attack, or any other reason. Dependable data protection solutions can be particularly difficult to architect and maintain in hybrid environments that incorporate local data centers, public clouds, and an at-home workforce.

  • Backup/Restore strategies for teleworkers must cover diverse types of personally owned endpoint devices. Progent offers fast remote access to experts knowledgeable about a broad array of platforms for protection Windows, Apple and Linux/UNIX servers and desktop computers as well as laptops, iOS and Android tablets and handhelds. Leading backup/restore products maintained by Progent's backup/recovery consultants include Barracuda Backup, Microsoft Azure Backup, Symantec Backup Exec, CrashPlan, Mozy, and Time Machine. To protect resources spread across a wide area network, Progent offers ProSight Data Protection Services (DPS), a managed backup/recovery subscription service that uses cloud-based storage and includes fine-grained recovery and unified management capabilities.
  • Disaster Recovery/Business Continuity strategies commonly anticipate scenarios that call for a quick switch to a work-at-home environment. Progent's senior disaster recovery planning experts and business continuity specialists can help you to produce, document and validate a DR/BC strategy that addresses the process of switching to telecommuting.

Contact Progent for Telecommuter Expertise
To contact Progent about building and managing a productive work-from-home environment for your Augusta-Richmond County, Georgia organization, phone 1-800-993-9400 or go to Contact Progent.