Expanding your telecommuter workforce may have a significant effect on IT infrastructure, security/compliance, and company processes. Progent has 20 years of experience assisting businesses of all sizes to design, deploy, administer, tune, and troubleshoot IT environments that incorporate at-home workers. Progent can help your Augusta-Richmond County company to pick the right technologies and follow best practices in creating and operating a safe virtual solution for telecommuters that facilitates collaboration and returns top value. Progent offers support services ranging from on demand expertise for helping you past challenging technical bottlenecks to comprehensive project management to help you successfully complete business-critical tasks.

Progent can assist Augusta-Richmond County, Georgia companies to succeed with any aspect of creating a high-functioning work-at-home ecosystem by providing network infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform customization and training, cloud connectivity, Call Desk services, cybersecurity, backup/restore solutions, and centralized management.

Data Protection for At-Home Workers
The field of Data Protection covers saving and restoring vital information in order to prevent data loss and minimize recovery time in the event of storage failures resulting from equipment issues, programming hiccups, user error, malware, or other causes. Reliable data protection solutions can be especially difficult to architect and maintain in hybrid environments that incorporate private data centers, cloud resources, and at-home workers.

  • Backup/Restore strategies for remote workers must cover multiple kinds of personally owned endpoints. Progent can provide fast online help from experts knowledgeable about a wide array of products for protection Microsoft Windows, Apple Mac and Linux/UNIX powered servers and desktop computers as well as laptops, iPads and smartphones. Popular backup/restore products maintained by Progent's data protection consultants include Barracuda Backup, Microsoft Azure Backup, DoubleTake Software, CrashPlan, Retrospect, and Time Machine. To protect data distributed across a hybrid network, Progent can provide ProSight Data Protection Services, a managed backup/recovery service that utilizes cloud-based storage and includes fine-grained recovery and centralized management capabilities.
  • Disaster Recovery/Business Continuity plans commonly anticipate scenarios that require a quick switch to telecommuting. Progent's expert disaster recovery preparedness consultants and business continuity consultants can help you to develop, document and validate a DR/BC strategy that includes the process of moving to telecommuting.

Contact Progent for Remote Workforce Support Services
To get in touch with Progent about creating and managing an efficient work-from-home solution for your Augusta-Richmond County, Georgia business, call 1-800-993-9400 or refer to Contact Progent.