Augusta-Richmond County Teleworkers Configuration Advisor
Backup/Restore Systems Consulting and Support Services
Enlarging your telecommuter workforce can have a significant impact on IT infrastructure, security, and company processes. Progent has 20 years of background helping businesses of all sizes to design, deploy, manage, tune, and troubleshoot IT networks that support at-home workers. Progent can assist your Augusta-Richmond County company to pick the appropriate tools and follow leading practices in building and maintaining a safe virtual office solution for telecommuters that promotes collaboration and delivers maximum value. Progent offers services ranging from on demand guidance for helping you over challenging IT bottlenecks to full project management to help you carry out business-critical tasks.
Progent's consultants can assist Augusta-Richmond County, Georgia companies to with any facet of creating a high-functioning telecommuting environment by delivering infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, public cloud integration, Help Desk augmentation, security monitoring, backup/restore solutions, and centralized management.
Data Protection for Telecommuters
Data Protection covers backing up and restoring vital data so as to avoid data loss and minimize restoration time and effort in case of storage problems resulting from hardware breakdowns, software glitches, user mistakes, malware, or other causes. Dependable data protection strategies can be especially challenging to architect and maintain in hybrid networks that combine private data centers, public clouds, and at-home workers.
- Backup/Recovery strategies for at-home workers must cover multiple types of personally owned endpoints. Progent offers fast online access to consultants knowledgeable about a broad array of products for protection Microsoft Windows, Apple Mac and Linux/UNIX powered servers and desktops as well as laptops, iPads and handhelds. Leading backup/recovery solutions maintained by Progent's backup/recovery consultants include Barracuda Backup, Microsoft Azure Backup, DoubleTake Software, CrashPlan, Retrospect, and Time Machine. To back up data spread throughout a wide area network, Progent offers ProSight Data Protection Services (DPS), a managed backup/recovery subscription service that uses cloud-based storage and features granular recovery and centralized management.
- Disaster Recovery/Business Continuity plans commonly envision circumstances that call for a temporary changeover to an at-home workforce. Progent's senior disaster recovery planning experts and business continuity planning consultants can help your company to create, document and test a DR/BC plan that includes the logistics of moving to an at-home workforce.
Contact Progent for Telecommuter Expertise
To get in touch with Progent about creating and managing a productive telecommuter solution for your Augusta-Richmond County, Georgia business, phone
An index of content::
CCNP Certified UNIX Online Remote Support Services
Solaris Remote Consultant
Progent offers national urgent technical support and troubleshooting services for companies who operate Solaris environments or whose information systems include a combination of Sun Solaris and Microsoft Windows technology. Online IT help offers optimum return for your IT budget by protecting client efficiency and shortening the time charged for computer analysis and repair. Advanced remote access utilities and experienced technicians and consultants allow Progent to handle the majority of network problems without squandering time and money by traveling to your site. In most of situations your network problems can be remediated over the phone or through a combination of phone help and remote network analysis. Progent can offer the services of Cisco CCIE infrastructure experts and CISA and CISM certified security specialists to help you with the most challenging system issues.
Consulting Services Short Term Staff Augmentation Services
Microsoft and Cisco Certified Consulting Services Immediate Staff Augmentation
Progent's temporary staff augmentation services allow you to meet the need for network support personnel without incurring the expense and delays associated with identifying and hiring experienced technical workers and without increasing your permanent head count.
Consulting Microsoft LCS Server Instant Messaging
Microsoft LCS Server 2007 Configuration
Microsoft Communications Server delivers Instant Messaging and presence in a scalable, enterprise-grade package featuring enhanced security, transparent compatibility with other Microsoft products, an expandable, standards-based development platform, and compliance with regulatory requirements such as HIPAA, Sarbanes-Oxley, and GLB. The product allows lower costs and elevated business efficiencies, enhanced individual productivity, and better intellectual property security. MS Communications Server has been superseded by Lync, which in turn has been replaced by Skype for Business. Progent's Microsoft-certified unified communications consultants can provide online and on-premises support and troubleshooting help for your Office Communications Server deployment and can assist your organization to assess the costs and benefits of migrating to Microsoft's Skype for Business. Progent can also assist you to plan and carry out an efficient migration that will add significant strategic value to your IT system
Desktop Monitoring and Reporting Network Consultants
Automated Server Management Online Support
ProSight LAN Watch is Progent’s server and desktop monitoring service that incorporates advanced remote monitoring and management (RMM) technology to keep your IT system operating at peak levels by checking the state of critical devices that power your IT network. When ProSight LAN Watch uncovers an issue, an alarm is transmitted immediately to your designated IT management staff and your assigned Progent engineering consultant so that all potential problems can be addressed before they have a chance to disrupt productivity.
Help and Support wireless IP phones and Meraki APs
24 Hour wireless VoIP phone integration Support and Setup
Cisco's wireless IP phones are industrial-grade Wi-Fi handsets designed for workers who are on the move within campus, hospitality, retail or other environments where management wants user endpoints that offer more control, security and ruggedness than is possible with the BYOD mode of workplace communications. Integration of Cisco's wireless IP phones typically requires that IT teams configure and optimize numerous key pieces of your Wi-Fi environment such as access points, routers, wireless LAN controllers, and management software. Progent's Cisco-certified consultants offer remote and on-premises support to help you build and administer a Cisco wireless VoIP phone deployment by delivering services that range from troubleshooting the configuration of an IP phone or access point to providing comprehensive project management outsourcing or co-sourcing services for updating the Wi-Fi infrastructure of an entire campus.
ASR 1000 Router Support Outsourcing
500 Router Technical Consultant
Cisco offers a full array of routers including routers designed to provide the protection, performance, and reliability demanded by organizations ranging from small businesses to global enterprises. Cisco routers feature support for redundancy, transparent failthrough, and backup power for improved reliability and network availability. Progent can help you select and integrate Cisco routers to establish a reliable foundation for your IT system and to make it easy to grow as you support new users, open new offices, install new services, extend your network to customers and partners, and support an increasingly mobile workforce. Progent offers help with a variety of routers powered by the Cisco IOS platform, including Cisco's 800 family of small office VPN routers, Cisco 1800 and 2800 ISR routers, Cisco 1900 and 2900 G2 ISR routers, Cisco ASR 1000 and 9000 routers for WAN edge environments, Cisco CRS Carrier Routing System for core Networks, plus legacy 3600 and 3700 Series Routers.
Computer Installation Microsoft Office XP
24/7 Microsoft Office 2003 Help Center
Progent’s IT outsourcing support offerings for small businesses feature designing Server 2003, Microsoft .NET Server, and Microsoft BackOffice systems, coordinating migrations Microsoft Windows XP, Windows Server 2003, Active Directory, and Exchange Server 2003, Help Desk Call Center, remote and on-site repair, resolving chronic integration problems, and producing a company-wide security strategy. Progent can show you how to maximize system availability and throughput with zero-downtime technologies, resilient network architecture, and proactive network monitoring. Progent also provides special project assistance for large-scale upgrades and can assist with requirements definition, product identification, BOM production, sourcing qualification, purchasing logistics, and professional documentation. Progent’s computer outsourcing service also features education for office productivity packages such as Office XP.
Programming Firms Power BI Dashboards
Development Power BI Gateway
Progent's Power BI consultants can help you to design, deploy, maintain, enhance or troubleshoot your Power BI solution. Progent can also help you to prep your target data for Power BI reports and dashboards. Progent can assist you implement and administer a local, cloud, or hybrid network model for Power BI.
Dynamics GP Accounting Outsourcing
24x7x365 Dynamics GP Consultants
important characteristics of Microsoft Dynamics GP/Great Plains accounting include a modular structure that lets you license only the functionality you need, a standards-based foundation built on Microsoft technologies to secure your investment and provide a highly integrated environment, advanced reporting services that permit you to track all activities, income and expenses and sales trends, integration with Microsoft Office to enable access to corporate information, the capability to integrate information from almost any database or workstation software into Microsoft GP, and an open architecture that makes it easy to develop specialized programs. Progent can help you configure and maintain a reliable, secure server and communications network to support Microsoft Dynamics GP/Great Plains, and can offer experienced GP/Great Plains consultants to help you convert the advanced features of Dynamics GP/Great Plains business accounting software into a productive business solution.
OS X Remote Specialist
OS X Network Consulting Organization
Progent offers national remote help and troubleshooting services for businesses who run Apple Mac environments or whose IT systems feature a combination of Apple macOS and OS X with Microsoft Windows technology. Progent's engineers offer Apple macOS and OS X users a range of IT services such as desktop support, upgrading to the current version of OS X from legacy editions of Apple macOS and OS X, plus expertise with Apple macOS and Mac OS X application software. Progent can also assist your business with Apple iPhone and iPad support, or migrating to Apple's iCloud services. Online technical support provides optimum leverage for your IT budget by protecting client efficiency and limiting the hours charged for network repair services. Advanced remote access technology and experienced service specialists and engineers combine to enable Progent to handle most network issues without wasting time and money by traveling to your site. In the vast majority of cases your network issues can be remediated by telephone or via a combination of telephone support and online connectivity. Progent can put you in touch with Cisco CCIE network experts and CISM certified security professionals to assist you with the most challenging network issues.
Professional CRISC Certified Risk and Information Systems Control Manager
CRISC Certified Risk and Information Systems Control Specialist
Progent can provide the guidance of a CRISC-certified risk management expert to help your company to plan and implement an enterprise risk management solution based on leading practices identified by CRISC and geared to align with your company's risk appetite, business objectives, and IT budget.
Lync Server 2013 and iPhone Engineer
Microsoft Certified Lync Server 2013 disaster recovery Engineer
Lync Server 2013, now called Skype for Business, allows organizations of all sizes to build a manageable and secure communications ecosystem that supports the modern BYOD computing style with IM, real-time presence, audio/video and web conferencing with app sharing, as well as IP and PSTN calling enabled for a broad assortment of desktop and handheld devices. Progent's Microsoft-certified Lync Server 2013 experts and network architects can help your company to assess the business benefits of Lync 2013, create an in-house, cloud-based (with Lync Online) or mixed topology appropriate for your present and long-term plans, implement Lync 2013 in a way that expedites your return on investment, and deliver live online and onsite training to your management team and end users. Progent has in-depth expertise in key pieces of a Lync 2013 deployment that include Microsoft Windows Server, SQL Server Express and Exchange Server, and Progent can assist you to combine Lync Server 2013 with popular Microsoft Office and Office 365 applications such as Outlook clients and PowerPoint.
Private Cloud Hosting for Virtual Data Centers Engineer
Professional Private Cloud Services
Progent's Private Cloud Hosting outsourcing offers complete hosting of a small organization's production servers in a solution that delivers the highest level of availability and expandability and is in addition easy to move to any data center. Progent's Private Cloud Hosting and Management services are built upon proven virtualization technologies that enable small and midsize companies with mixed- platform environments to save significantly on the expense of capital investments, system support, and IT management while achieving enterprise-class reliability and an unmatched degree of vendor flexibility.
UNIX Engineer
24-Hour Solaris Consultant
Progent's Solaris platform consulting services offer small companies and software developers support for managing and maintaining Sun Solaris environments that run with Microsoft-based networks. Progent can give your organization access to Solaris experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISA certification. This broad range of experience provides you with an easy one-stop source to show you how to create and manage a protected and reliable mixed-platform connectivity and communications infrastructure that allows Sun Solaris and Microsoft coexistence by integrating Microsoft Windows with major variants of UNIX including Apple Mac OS X, Solaris, IBM AIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX or major Linux variations such as RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLOS, fedora, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.
Specialist Office 365 Single Sign On
Open Now Configuration Office 365 integration with on-premises environments
Microsoft supports seamless hybrid networks that integrate Office 365 Exchange Online and local Exchange systems. This allows you to have some mailboxes hosted on your corporate datacenter or private cloud and other mailboxes resident on Office 365. Progent's Microsoft-certified consultants can assist your organization with any facet of designing, implementing and debugging your hybrid Office 365 Exchange Online solution. Progent's Exchange consultants can deliver as-needed expertise to help you through challenging technical bottlenecks and also offer extensive project management outsourcing or co-sourcing to ensure your hybrid Office 365 solution is successfully completed on time and on budget.
SQL Server Reporting Services Reporting
FRx Programming Companies
Progent can provide online and onsite consulting to assist you with any phase of business intelligence (BI) reporting ranging from debugging or modernizing applications to planning and deploying an advanced BI environment. Progent's management reporting consultants can help you to maintain your existing reporting system, assist you to upgrade databases and applications from an outdated reporting platform to a modern one, and provide as-needed remote training to meet your individual requirements. Progent’s business reporting and analytics professionals can provide expertise in all popular BI reporting tools such as Microsoft's SQL Server BI stack (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel business analytics add-ins such as Power Pivot and Power View, and Report Designer.
Cisco Certified Experts Professional Nexus Switch Scripting
Nexus Switch Latency IT Consultant
Nexus series switches are engineered to deliver the performance, expandability, availability, cloud readiness, capacity, data protection and manageability needed to function as the heart of an enterprise data center. Progent's Cisco-certified Nexus switch consultants can provide online and onsite consulting expertise to assist your business to design an efficient switch topology, set up pilot environments to confirm your network design, install and configure Nexus switches, create and enforce effective policies, perform security and compliance tests, set up proactive monitoring and alert systems, fully utilize resources by means of virtualization technologies, analyze and repair switching and routing issues, optimize performance, plan for expected growth, and take advantage of the advanced fault-tolerant capabilities available for Nexus products. Progent's consultants can also assist you to upgrade efficiently from outdated Nexus switches or Catalyst switches to current Nexus switches.
Technology Consulting Barracuda Backup Offsite Vaulting
Barracuda Backup Replication Technology Consulting Services
Barracuda Backup is a low-cost, subscription-based backup/restore platform for small and medium-size organizations. A Barracuda Backup solution can incorporate a purpose-built physical storage device built by Barracuda or a virtual appliance with comparable functionality but which utilizes your own storage infrastructure. Barracuda Backup safeguards vital business data generated on-premises, at one or more remote locations, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants can provide a wide range of consulting support services to assist your business to plan, configure, operate and repair a BDR system built on Barracuda Backup.
Amazon MWS Coder
Amazon MWS programming Integration
Amazon Marketplace Web Service is a library of APIs that allows Amazon sellers to streamline their operations by automating key sales activities including listings, orders, payments, fulfillment, and finances. By tapping into Amazon's extensive online ecosystem and automating their sales, merchants can expand their market, lower their operating costs, improve response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can work with your development team and provide programming, workflow integration, project management support, and training to help you shorten development time and speed up your return on investment.
Microsoft Exchange 2010 Upgrade Consulting
Exchange 2003 to Exchange 2010 Upgrade Consultant
Progent's Microsoft and Cisco-certified network engineers can assist you to assess the benefits of Exchange Server 2010 for your business and can assist your IT staff to design and implement a smooth migration to Exchange Server 2010 from Exchange Server 2003 or Microsoft Exchange Server 2007 that will provide fast ROI by improving your productivity, lowering the cost of equipment and service, streamlining management, and integrating your key communications technologies.
Windows Server 2016 Information Assurance Outsourcing
Windows Server 2016 Hybrid Configuration Engineer
Progent's Windows Server 2016 disaster recovery consultants can help you to design a disaster recovery system built around Microsoft's latest Failover Clustering technologies such as Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for zero-data-loss Recovery Point Objective (RPO), Storage Spaces Direct for high-performance network-attached storage using low-cost hardware, VM Load Balancing for enhancing the speed and resilience of Failover Clusters while reducing capital investment and operational expenses, and Cloud Witness for easy, economical deployment of a failover cluster quorum arbitration point.
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