Enlarging your telecommuter workforce may have a major effect on network architecture, security/compliance, and corporate processes. Progent has two decades of background helping SMBs to plan, deploy, manage, tune, and debug IT environments that support at-home workers. Progent can assist your Augusta-Richmond County organization to pick the appropriate tools and adhere to leading practices in building and operating a safe virtual office solution for teleworkers that promotes teamwork and delivers maximum business value. Progent offers services ranging from as-needed expertise for getting you past occasional technical roadblocks to full project management or co-management to help you successfully complete mission-critical tasks.

Progent can help Augusta-Richmond County, Georgia businesses to succeed with any aspect of creating a high-functioning remote work ecosystem by providing infrastructure configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform customization and training, public cloud integration, Call Desk outsourcing, security and compliance, data protection solutions, and unified management.

Data Protection for Telecommuters
Data Protection involves saving and recovering critical data in order to avoid data loss and reduce restoration time and effort in case of storage system problems resulting from equipment issues, programming hiccups, user error, malware, or any other reason. Reliable data protection strategies can be particularly difficult to architect and maintain in hybrid networks that combine in-house data centers, public clouds, and at-home workers.

  • Backup/Recovery solutions for at-home workers must address diverse kinds of personally owned endpoint devices. Progent offers fast remote help from experts familiar with a broad array of products for backing up Windows, Apple and Linux/UNIX powered servers and desktop computers as well as notebooks, iPads and handhelds. Popular backup/recovery products supported by Progent's data protection consultants include Barracuda Backup, Microsoft Azure Backup, DoubleTake Software, CrashPlan, Retrospect, and Time Machine. To protect resources distributed throughout a wide area network, Progent can provide ProSight Data Protection Services, a managed backup/recovery subscription service that uses cloud-based storage and features fine-grained restore and centralized management.
  • Disaster Recovery/Business Continuity strategies commonly envision scenarios that require a rapid switch to telecommuting. Progent's senior disaster recovery planning consultants and business continuity specialists can assist your business to produce, document and test a DR/BC plan that includes the process of switching to an at-home workforce.

Contact Progent for Remote Workforce Support Services
To get in touch with Progent about creating and managing a productive telecommuter environment for your Augusta-Richmond County, Georgia business, call 1-800-993-9400 or visit Contact Progent.