Enlarging your at-home workforce can have a significant effect on IT architecture, security/compliance, and company culture. Progent has two decades of experience helping businesses of all sizes to design, configure, manage, tune, and troubleshoot IT networks that incorporate at-home workers. Progent can assist your Augusta-Richmond County company to pick the right technologies and adhere to best practices in creating and operating a safe virtual solution for telecommuters that facilitates teamwork and returns top value. Progent can provide support services ranging from as-needed guidance for getting you past occasional technical roadblocks to full project management or co-management to help you carry out mission-critical tasks.

Progent can help Augusta-Richmond County, Georgia businesses to with any facet of creating a high-functioning telecommuting ecosystem by delivering network infrastructure configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform selection and deployment, public cloud connectivity, Call Desk augmentation, endpoint security, backup/restore solutions, and centralized management.

Microsoft Collaboration Platforms for Remote Workers
Microsoft's collaboration platforms are tightly integrated with Microsoft's familiar Office suites, offering a powerful ecosystem of productivity apps that create a consistent user experience for exchanging information throughout multiple sites and on a broad range of endpoints. Progent has provided online consulting support for SharePoint and Exchange since their initial publication and can help your company to configure these critical collaboration platforms to maximize the effectiveness of your remote workers.

SharePoint Deployment Consultants for At-Home WorkersSharePoint utilizes web entities to allow collaboration and information sharing by offering policy-driven delivery of content, business processes, and utilities for looking through company-wide business data. SharePoint permits you to build protected web portals that enables remote workers to see and edit aggregated business intelligence via Intranets (Wikis), Blogs, social networking sites, and Web Parts (Widgets). For information about Progent's SharePoint support services, see SharePoint integration and development expertise.

Exchange Configuration Experts for At-Home WorkersExchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To learn about Progent's Exchange support services, go to planning and configuration expertise for Microsoft Exchange.

Microsoft Onedrive Deployment Consultants for Remote WorkersOneDrive is Microsoftís collaborative cloud-based file hosting and synchronization service, similar to GoogleDrive. At-home users can store files to OneDrive, and colleagues can access them safely through a web browser. Provided with Microsoft 365, OneDrive allows home workers to co-author documents. Revisions made offline are automatically uploaded when you reconnect to the Internet. To find out about Progent's consulting expertise for OneDrive, visit Microsoft Onedrive integration consulting.

Contact Progent for At-Home Worker Support Services
To get in touch with Progent about building and managing a productive work-from-home environment for your Augusta-Richmond County, Georgia organization, phone 1-800-993-9400 or visit Contact Progent.



An index of content::


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    Colocation sites make it possible for businesses to share world-class data centers for housing computer hardware that runs vital applications. Progent's Microsoft and Cisco premier IT experts can help your small business with all aspects of your colocation program such as choosing and moving to a colocation site, designing network architecture, defining hardware, on-premises and remote troubleshooting, establishing online system management, and training your IT staff.

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    Progentís high availability interoffice connectivity and fault tolerant network infrastructure engineers can help small companies create zero-downtime Interoffice connectivity via redundant system architectures with transparent failover. Progentís CCIE engineers can design and implement ultra-reliable Inter-office connections supported by non-stop EIGRP network routers or zero-downtime OSPF configurations of Cisco routers. Progent can show you how multi-path connectivity and automatic fail-over can provide economical non-stop interoffice networking.

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    Progent's experts can provide Apple macOS and OS X users a variety of services such as desktop support, Apple macOS and OS X expertise, Apple Mac co-existence with Windows environments, Entourage and email expertise, network protection services, and custom education. Progent can assist businesses to upgrade to macOS from Mac OS X or earlier editions of OS X and Progent can provide help with Apple macOS and Mac OS X application software. Progent's specialists in Apple technology can also help you with iPhone support and iPad synchronization, or moving to Apple's iCloud services. For computer networks based solely on Mac OS X or for networks incorporating a mix of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to handle the complexity of designing, integrating and maintaining a network environment that is reliable, safe, fast and able to achieve your company's objectives.

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    Progent's Microsoft and Cisco authorized Consultants provide several service programs to help mid-size and large businesses create a cost-effective and successful in-house Network Support Helpdesk. Progent's consulting services include ROI analysis, process analysis and improvement, executive reporting, training of internal staff, and documentation of procedures. Progent's Software Evaluation and Deployment Support Services help organizations sift through the numerous high-quality Help Desk software packages available and decide which products may be too costly, lack key functions, or align badly with your company's business goals. Progent also offers temporary staffing for businesses who want to reinforce their internal Help Desk team for occasional projects or to fill in for vacationing or incapacitated personnel.

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    Progent's Cisco-Meraki Wi-Fi access point consultants can help your organization to plan, configure, administer and troubleshoot Cisco's Meraki-based Wi-Fi networks for deployments ranging from a small office to a large campus or a nationwide enterprise. Progent can also help you to integrate other Cisco devices for unified management.

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    Microsoft SQL Server 2000 is a rich, Web-enabled database and data analysis solution that opens the door to the rapid development of cutting-edge high-end programs that can give your company a critical competitive edge. Microsoft SQL Server 2000 features core support for XML and the ability to query across the Internet and beyond the firewall. The experience of Progent's certified SQL Server 2000 consultants, averaging more than over 10 years of work supporting Microsoft integration, ensures you success in planning, deploying and supporting Microsoft SQL Server applications that are seamlessly integrated with other applications powered Microsoft's .NET platform.

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  • Top Microsoft Windows Technology Support Small Business Network Consulting Microsoft Office XP

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    Dynamics GP Power BI Consultant

    Microsoft Dynamics GP/Great Plains 2010 accounting is a full-featured business management and analytics platform that unifies information and operations across your company, interfaces easily with other solutions, and brings together employees, customers and suppliers regardless of time or place. Created for small to mid-size businesses, Dynamics GP 2010 and Microsoft Dynamics GP Release 10.0 provide functionality for accounting, analytics and reporting, project management, inventory and order control, e-commerce, HRM, customer relationship management, field service, manufacturing, retail management, and web-based business services. Progent can show you how to set up and manage a robust, protected server and communications infrastructure to support Microsoft Dynamics Great Plains, and can provide experienced Great Plains professionals to help your business benefit from the full power of Microsoft Dynamics GP/Great Plains 2010.

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    Work from Home Helpdesk Technology Consulting

    Progent offers small and mid-size companies supplemental or fully outsourced Help Desk support services for an at-home workforce.

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  • Top Quality Branch Office Specialist
    Support and Help Branch Office

    Years of background providing Microsoft support and Cisco technology consulting has enabled Progent to build a unique ability for serving branch offices that require network service with the flexibility associated with with small organizations but which offers effective client interaction, complete documentation, and compliance with corporate IT protocols. If your corporation maintains a sales office located anywhere in California or any region served by Progent's consultants, Progent can provide a wide array of onsite and remote network consulting services and network architecture expertise.

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  • Virtualization Specialists 24-7 Online Consulting Mission Critical IT Applications
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  • Windows 2000 Computer Consultant Computer Engineer Windows 2000
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  • Office SharePoint Server 2003 Integration Services
    Microsoft Office SharePoint Server 2003 Specialist

    Progent's Microsoft-certified experts can help you evaluate the business justification for implementing SharePoint Portal Server 2007, consult with you on the most sensible edition of SharePoint Portal Server for your circumstances, offer configuration and deployment services, assist you to install Microsoft SQL Server as a back-end database manager, optimize your network infrastructure, integrate your off-the-shelf and customized application programs to work with SharePoint 2007, develop a company-wide security plan that incorporates portal solutions, and provide maintenance and Help Desk support.

  • Windows Server 2012R2 Active Directory Consult Computer Consulting Windows Server 2012 R2 Hyper-V
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  • prime infrastructure Online Technical Support Flex Series Wireless Controller Online Technical Support
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