Augusta-Richmond County Telecommuters Solutions Consulting and Support
Video Conferencing Technology Consultants
Enlarging your telecommuter workforce may have a significant impact on network infrastructure, security/compliance, and company workflows. Progent has two decades of experience assisting small and mid-size businesses to plan, configure, administer, optimize, and troubleshoot IT networks that support a remote workforce. Progent can assist your Augusta-Richmond County organization to pick the right tools and adhere to leading practices in building and maintaining a secure virtual solution for telecommuters that promotes collaboration and returns maximum value. Progent offers support services that go from as-needed expertise for helping you past occasional technical roadblocks to comprehensive project management to help you successfully complete mission-critical tasks.
Progent can assist Augusta-Richmond County, Georgia companies to with any facet of creating a high-functioning work-at-home environment by delivering infrastructure configuration services, IP voice expertise, video conferencing support, collaboration platform selection and deployment, cloud integration, helpdesk services, cybersecurity, data protection solutions, and unified management.
Voice/Video Conferencing for Teleworkers
A broad selection of voice/video conferencing products from major technology companies enable virtual meetings, video and voice conferencing, chat sessions, and screen/content sharing for both local users and at-home workers. Many companies utilize multiple products to meet the needs of their various partners and customers. Progent's communications experts can assist you to maintain your existing voice/video conferencing ecosystem and optimize the productivity of your remote employees.
- Skype for Business is Microsoft's leading communications platform that enables real-time presence, instant messaging, voice and video conferencing plus the transparent integration of these capabilities within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, Excel and Outlook. Progent can provide the skills of Microsoft-certified consultants who can help you to set up and manage Skype for Business client software to support your at-home employees. For details about Progent's consulting expertise for Skype for Business, refer to Skype for Business consulting services.
- FaceTime is Apple's group video calling app for compatible iOS, iPadOS, iPod and macOS devices. FaceTime runs over Wi-Fi or cellular Internet connections. Current editions of FaceTime support as many as 32 concurrent users for voice/video calls. To learn more about Progent's consulting expertise for FaceTime, see Progent's FaceTime configuration expertise.
- Webex Meeting Center provides remote conferencing for most computing devices. Delivered through Cisco's Webex Cloud platform, Webex services include sharing granular content or screens, presentations that embed rich media including Microsoft PowerPoint, session capture, plus revision and playback for training. For details about Progent's support services for Cisco Webex and for other IP video solutions from Cisco, visit Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams acts as a portal for conferencing, contacts, and content with features that include video conferencing, persistent chat, plus data sharing. To learn more about Progent's consulting expertise for Microsoft Teams as well as for other Microsoft 365 products, visit Progent's Microsoft Teams consulting services.
- Other Voice/Video Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and debugging services for these conferencing platforms and assist your business to tune your WAN infrastructure to run them.
Contact Progent for At-Home Worker Support Services
To contact Progent about creating and managing an efficient work-from-home solution for your Augusta-Richmond County, Georgia company, phone
An index of content::
Emergency Microsoft Small Business Server Technology Professional
After Hours Consult Microsoft SBS Server
Microsoft Small Business Server (SBS) is an affordable collection of server products that offers the basis for a feature-rich but manageable IT network. The integration requirements of the Microsoft .NET components bundled with Small Business Server calls for a network expert with hands-on background and extensive experience in designing and implementing cohesive and comprehensive business technology solutions. Progent's Microsoft-certified consultants have extensive backgrounds with the technologies built into SBS 2011 and SBS 2008. This expertise ensures you success in deploying, administering, and troubleshooting network environments powered by the Microsoft SBS suite of servers and programs.
Connectix Virtual Server On-site Support
Microsoft Virtual Machines Remote Consulting
Microsoft Virtual Server 2005, hosted on the Microsoft Windows Server operating system and powered by software originally produced by Connectix, delivers the performance needed to accomplish hardware reduction, software migration, and server isolation tasks via virtualization technology in an enterprise-class computing environment with high scalability, manageability, and fault tolerance. Microsoft has aimed Virtual Server at businesses wishing to enhance operational efficiency in application development and testing, upgrading from outdated line-of-business applications, and hardware consolidation. Progent's certified Virtual Server consultants can assist your business to evaluate and deploy MS Virtual Server 2005.
Specialist Microsoft Teams Admin Center
Microsoft Teams session border controller Specialists
Progent can help your organization to plan an upgrade to Microsoft Teams from Skype for Business Online and configure, administer, and troubleshoot a cloud or hybrid deployment of Teams. Progent can help you to connect Teams with Office and Microsoft 365 apps, Exchange Online, SharePoint, and your phone system.
Amazon AWS integration Programming Firm
24-Hour Amazon EC2 AMI Expert Development
Progent offers cost-effective remote consulting to help companies of any size to access Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3, and Glacier. Progent can help your IT team with every aspect of Amazon AWS integration including requirements analysis, preparedness evaluation, architectural design, pilot testing, configuration, centralized administration, performance tuning, licensing management, disaster recovery mechanisms, and security strategies.
Azure hybrid cloud solutions Consultancy
Urgent Microsoft Azure enterprise hybrid cloud solutions Services
Progent can assist companies of all sizes to migrate all or part of their computing infrastructure to the Microsoft Azure cloud. This can streamline network administration and reduce equipment investments. Microsoft Azure offers a comprehensive library of cloud services and Progent can help you to understand the advantages and limitations of various cloud computing models you can use with Azure. Progent can help you administer cloud-resident or hybrid cloud and local applications and resources and make sure that you sidestep the typical errors small companies make when moving to the cloud. Progent can show you how to configure cloud servers on Azure Virtual Machines, use cloud storage with Azure Storage, handle user identity with Azure Active Directory, and create backup-and-recovery services with Azure Backup. Progent can also help you to configure firewalls and IPsec VPN connections and to manage Apple iOS devices and Google Android smartphones and tablets.
On-site Technical Support XenDesktop
Citrix VM desktops Consultants
For desktop virtualization, Progent offers the support of a Citrix-certified XenDesktop expert who can help your company to design a XenDesktop environment that maximizes the strategic value of your IT network; integrate XenDesktop software with your physical and virtual servers, user devices, and printers; migrate your existing virtual desktop software to current releases of XenDesktop; and provide advanced online troubleshooting. Progent can also train your IT staff to adhere to best practices to maintain XenDesktop effectively.
Redhat Linux Onsite Technical Support
Mandrake Linux Consulting Services
Progent's Linux support experts offer small companies and software developers help with managing and maintaining Linux computers that coexist with Microsoft-based technology. Progent offers your business contact with Linux experts, consulting professionals premier by Microsoft and Cisco, and security experts with CISM and CISA certification. This broad array of experience offers you a convenient one-stop consulting firm to help you build and manage a secure and robust mixed-platform connectivity and communications environment that supports Linux and Microsoft interoperability by combining Microsoft Windows with leading Linux variations such as RedHat, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware.
Cisco Architecture Computer Setup
Emergency Cisco VoIP Technician
Progent's CCIE-certified network infrastructure experts have extensive experience assisting ISPs to design, implement, administer, tune, and debug high-availability, extensible network environments suitable for public networks.
Microsoft Exchange Upgrade Integration Services
Microsoft Exchange 2000 Upgrade Consultants
Progent is one of the most expert information technology consulting companies for integrating email and messaging solutions powered by Exchange 2000. Progent specializes in helping small businesses get the full benefits of Exchange 2000 under common situations such as updating from Microsoft Exchange 5.5, moving from an ISP-managed or POP3 e-mail system, and using managed services for your Exchange 2000 Server support.
Apple iOS integration Support and Setup
Top iPhone and Cisco ASDM Technical Support
Progent can provide cost-effective remote consulting to assist you to design, configure, and fix any aspect of your iPhone and Windows integration efforts and is available for short-term jobs to help you get past occasional technical bottlenecks or long-term engagements to help you complete business-critical initiatives on schedule and within budget. Progent has experience in on-premises, cloud-based, or hybrid environments and can help you build or support a highly available, secure and efficient infrastructure that aligns with your computing model. Progent can also provide remote and onsite training for individuals or groups to help manage and use your iPhones and iPads in a safe, team-oriented ecosystem that maximizes the business value of your information system.
Microsoft 365 and on-premises Exchange Consulting
Exchange Online Archiving IT Consulting
Microsoft allows you to create transparent hybrid networks that combine Microsoft 365 Exchange Online and on-premises Exchange deployments. This permits you to have specific mailboxes located at your corporate datacenter or private cloud and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified Exchange consultants can assist your organization with any facet of planning, integrating and debugging your hybrid Exchange Online solution. Progent's Exchange consultants can deliver as-needed expertise to help you through stubborn technical bottlenecks and also offer comprehensive project management outsourcing or co-sourcing to ensure your hybrid Microsoft 365 Exchange solution is completed on schedule and on budget.
IT Consulting Mid-size Company
24-7 Mid-sized Company Network Support Consultant
Progent provides technical support for mid-size companies with 100 to 250 system users. The medium size business or work group has traditionally been an underserved part of the market for network consulting services. The cost structures and support delivery models of large outside support organizations make them too expensive for the ordinary mid-size company or small medium business (SMB), which usually has a modest information technology budget with which to support an information system whose advanced technology and capability are frequently similar to the networks of far bigger companies. Progent's support delivery model, which takes great advantage of remote service, virtual office infrastructure and 24x7 server monitoring, significantly lowers the network support costs of a small-medium business while offering the mid-size organization with big-company service from professional, world-class experts knowledgeable in a wide range of midsized business network solutions. If your mid-sized company or small business is looking for levels of network help appropriate for a medium size organization without paying enterprise prices, you need Progent.
Remote Support Microsoft Exchange
Exchange Server 2007 Remote Support
Progent's expert support team can help you define and deploy an efficient in-place Exchange Server 2007 upgrade plan that minimizes productivity downtime, simplifies long-term service requirements, and makes your Exchange Server 2007 easy to administer. For complex multi-server or multi-location upgrades, Progent has the background to finish your project quickly and affordably. Progent's Microsoft Exchange Server 2007 help, troubleshooting, and consulting offerings include assistance with the configuration of outside vendor add-ons to Microsoft Exchange Server 2007 and the design of unified messaging solutions powered by Microsoft Exchange 2007 Server.
Altaro 365 Total Backup Support and Help
Remote Consulting Hornetsecurity 365 Total Backup
Progent is an authorized Hornetsecurity/Altaro partner and can design, install, and manage an implementation of 365 Total Backup to back up and restore your Microsoft 365 mailboxes, files stored within your organization's OneDrive Accounts and SharePoint sites, user and group Teams Chats, plus files on Windows-powered endpoints.
Altaro VM Backup with Exchange Computer Consultant
Altaro VM Backup and VMware ESXi IT Consultants
Altaro VM Backup software offers small organizations a reliable and budget-friendly solution for backing up and recovering Hyper-V and VMware-powered VMs. Altaro VM Backup can be deployed in on-premises, offsite, distributed, and cloud-hosted architectures and also supports cost-effective backup to Microsoft Azure storage. Headline features include state-of-the-art inline deduplication to reduce backup storage requirements, Continuous Data Protection with backup intervals as little as five minutes for minimizing your Recovery Point Objective, military-grade encryption, item-level restore capability for individual files and emails, support for Windows Cluster Shared Volumes (CSV) and vCenter for managing large-scale environments, and support for Microsoft VSS technology to back up online virtual machines without downtime. Progent is a certified Altaro partner and offers a broad array of services to assist you to design, deploy, optimize and troubleshoot a backup/restore solution powered by Altaro VM Backup.
Macola Design Firms
Microsoft Dynamics SL Troubleshooting
Progent can provide you with experts who can customize your Microsoft Dynamics ERP, MRP, and accounting system packages to match your particular business requirements. Progent's Microsoft-certified consultants provide expertise in Microsoft Dynamics Microsoft Axapta, Microsoft Dynamics NAV Business Management Software, Microsoft Solomon, and Microsoft Business Solutions Retail Management Software. Progent also offers expert e-Commerce consulting support for safe, company-wide information sharing as well as interfacing with Customer Relationship Management programs.
Computer Outsourcing Consultant Cisco Management
Cisco VoIP Network Specialist
Progent can assist your organization to deploy Cisco's networking technology to build a solid basis for your onsite, private cloud, or hybrid data center and improve operations in key areas including hardware consolidation, security and compliance, versatility, availability, and disaster recovery.
ProSight VM Hosting Technology Professional
Top Quality Consultancy Private Cloud Solutions
Progent's ProSight Virtual Hosting offers advanced virtualization technology, a state-of-the-art data center facility, and the technical support expertise of Progent's Microsoft-certified engineering group to provide small and midsize businesses with a complete IT outsourcing alternative that enhances network availability and protection, eliminates management distraction, and cuts costs. With Progent's Private Cloud Hosting, a small or midsize business can have each of its operating system platforms and key business application servers supported within a safe and reliable data center on a fast, high-availability virtual machine configured and maintained by Progent's computer support professionals.
Applications Consulting Microsoft SQL Server
MS SQL Server Development Group
SQL Server 2005 delivers indispensable, standardized tools to computer experts as well as to network users, lessening the difficulty of creating, deploying, administering, and accessing company data and analytical programs in environments ranging from handheld devices to corporate information systems. The complexity and interconnectivity demands of Microsoft SQL Server 2005 call for an IT consultant with real-world expertise and broad knowledge in planning and building information-based, end-to-end business technology solutions. The expertise of Progent's Microsoft-certified technical team, with an average of more than 10 years of professional work supporting Microsoft technology, assures you success in planning, configuring and supporting Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET platform.
Urgent Remote Troubleshooting Aironet Wave 2 AP
Aironet 802.11ac Access Point Support Outsourcing
Progent's Cisco certified Wi-Fi consultants offer economical online and onsite help for both end-of-life and modern Wave 2 Aironet wireless APs and Progent can help your business to plan and maintain wireless solutions that incorporate indoor and outdoor/industrial Aironet APs.
ProSight Managed Services Consult
Network Management Outsourcing for Small Businesses Professionals
Progent's ProSight family of managed services are geared to provide businesses who have small in-house IT support teams with low-cost help from world-class management tools and technical expertise. Advantages of Progent's ProSight line of managed services include predictable network maintenance costs, smart automation of routine management tasks, ongoing adoption of new technology, graceful transition from legacy systems to current solutions, close fit between information technology with business objectives, guidance from seasoned network experts, and freeing up management to concentrate on business issues rather than ever-changing network technology.
Consultant Services Documentation
Service Reports Computer Consultants
Progent uses an enterprise-class support reporting system that stores and organizes detailed documentation for all billed support activities. Unlike some freelance consultants or small support firms who offer scant documentation or specifics of tasks done, every service delivered by Progent is tracked by full documentation. Every Progent staff member has access to the service documentation transmitted by each staff member to every customer. The discipline of documenting and archiving support activity results in more efficient support and eliminates a variety of common misfortunes such as when a service customer is virtually held captive to a consultant who won't release vital service information.
Dynamics GP 2013 Integration Services
Dynamics GP 10.0 Outsourcing
Microsoft Dynamics GP/Great Plains allows you to expand and manage your business better by offering deep availability of decision-driving data and a rapid return on investment. Dynamics GP/Great Plains offers important productivity benefits such as its ability to extend the presence of your organization, handle your financials, computerize financial processes, unify procedures across your business, improve inventory control, enhance order accuracy, expand revenue and minimize lead-time, and increase cash flow. Progent can show you how to set up and maintain a reliable, secure server and network foundation to support Great Plains, and can provide expert Microsoft Dynamics GP support professionals to help you reap the full advantages of your Microsoft Dynamics GP/Great Plains software.
Microsoft Windows Server 2019 Online Technical Support
Windows Server 2019 Cybersecurity Remote Support Services
Progent's Windows Server 2019 disaster recovery planning consultants can help you to plan and deploy a disaster recovery system based on Microsoft's cloud-tested Failover Clustering technologies such as Cluster Sets, Storage Replica, Storage Spaces Direct, Virtual Machine Load Balancing, and Cloud Witness.
Cisco ACNS, Cisco CDN Software Remote Support Services
Network Load Balanced Network Consultant
Progent provides fault tolerant load balancing support covering network load balancing, load balanced applications, network infrastructure routing, and content dispatching technology including Cisco Content Engine. non-stop load balancing providers for which Progent offers consulting services include Windows Server 2003 Network Load Balancing Manager, Citrix Access Suite and Presentation Server, Cisco Content Services Switch, Cisco Content Distribution Manager and ACNS, and F5 Networks 3-DNS.
Java Development
Custom Software Developer Firms
Progent's team of expert programmers, relational database architects, and project managers can help enterprise clients to carry out development programs for Microsoft Windows, Linux/UNIX, or Web applications. Progent's enterprise co-sourcing services include access to seasoned program managers for advanced planning and project co-ordination or Progent can help customers fill in expertise gaps by providing database designers and software programmers skilled in building line-of-business applications powered by Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint experts can help clients to integrate SharePoint with other applications like Microsoft SQL and Office Excel to create data-driven intranets and web portals. Progent also can provide experience with multiple web development technologies and can assist businesses to build, expand, repair, or migrate web-based applications to utilize the latest advances in web technology.
24x7x365 PCLinuxOS Linux Consultant
Colbolt Linux Technical Consultant
Progent's Linux support experts offer small companies and software developers assistance with administering and maintaining Linux computers that coexist with Microsoft-powered technology. Progent can give your organization contact with Linux consultants, support professionals premier by Microsoft and Cisco, and security specialists with CISM and CISA credentials. This broad array of expertise offers you a convenient single source to help you create and manage a protected and reliable mixed-platform network and communications solution that allows Linux and Microsoft coexistence by combining MS Windows with leading Linux platforms including RedHat, SUSE, CentOS Linux, Ubuntu, PCLOS, fedora Linux, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.
On-site and Remote Support Windows 10 Migration
Specialists Windows 10 Microsoft Deployment Toolkit
Progent's Windows consulting experts can help organizations of all sizes to evaluate Windows 10 or to upgrade to Windows 10 from an older version of Windows. Online and on-premises evaluation and upgrade services for Windows 10 provided by Progent's consultants include Return on Investment analysis, project management, application compatibility testing, test lab systems, Hyper-V virtualization architecture, Cloud solutions, mobile management and synchronization, telecommuter access, data and identity security, streamlined provisioning and administration, network design, Wi-Fi support, business continuity planning, custom training for IT support personnel and users, and post-migration Call Center support services.
Check Point NGX VPN Cybersecurity Tech Services
24-7 Check Point ZoneAlarm Technical Support
Progent's Check Point consultants can help you choose and deploy Check Point Software Firewall utilities and hardware powered by Check Point Software's technology to provide an economical and efficient security solution for your IT network. Progent can also help you integrate other Check Point products including Check Point ZoneAlarm and Check Point Power-1 firewalls with security solutions from other vendors and provide a single stop for continuing network support, maintenance, education, and design services.
Online Support Microsoft Windows 2000
Windows 2000 Server Onsite Technical Support
Progent's certified Microsoft Windows 2000 consultants can show you how to enhance the capability of your current Windows 2000 Servers and can streamline network administration, provide tech support and repair, and enhance security. Progent can also help you design, justify, and implement a strategy to upgrade from Windows Server 2K to Microsoft Windows Server 2003. Progent is experienced in designing test programs to eliminate the technical risk associated with migrating to Windows 2003 Server by identifying potential hardware and software compatibility problems.
Immediate Full Service Outsourcing Engineers
Consulting Services Outsourcing Network Help
Progent is organized deliver comprehensive remote consulting for all major technical areas common to small business IT systems and allows you to outsource an array of strategic, as-needed services such as a part-time CIO to provide senior-level IT design and negotiating capability, a Call Center for help desk services, 24x7 server monitoring, spam and email-borne virus filtering as a managed service, best-practices project management help for critical initiatives such as site moves orOS migrations, Cisco-certified experts for designing fast and robust network infrastructure, certified security engineers to verify information safety and compliance, disaster recovery specialists to help design business continuity strategies, and software developers to create, enhance, or troubleshoot mission-critical applications.
Emergency SQL 2008 Reporting Services Design Firms
SQL Contract Programmer
Progent's Microsoft-certified SQL Server application developers and DBAs offer remote consulting to help organizations of all sizes to build, manage, and troubleshoot applications powered by the Microsoft SQL Server RDBMS and .NET framework. Progent's SQL Server consultants can provide support for any facet of the application life cycle in solutions that can include small business or departmental databases to VLDB applications and enterprise-class data warehousing.
Technology Consulting Services ISR Router
Remote Technical Support Meraki MX router
Cisco has developed an extensive array of routers that includes appliances built to deliver the security, performance, and availability demanded by organizations from small offices to global enterprises and ISPs. Cisco routers feature support for redundancy, transparent failthrough, and redundant power for improved reliability and network availability. Progent can help you choose and configure Cisco routers to establish a reliable foundation for your network and to make it economical to expand as you add new users, open new offices, deploy new services, extend your network to clients and partners, and manage a more mobile workforce. Progent offers expertise in a variety of routers powered by Cisco's IOS operating system, including the Cisco 800 series of small business VPN routers, Cisco 1800 and 3800 ISR routers, Cisco 1900 and 3900 Generation 2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge environments, Cisco CRS Carrier Routing System for core Networks, plus older 3600 and 3700 Series Routers.
Remote Office On-site Support
Computer Consulting Remote Office
Years of background providing Microsoft support and Cisco technology consulting has enabled Progent to develop an unmatched capability for supporting branch offices that require network help with the responsiveness associated with with small companies but which includes professional client interaction, complete documentation, and adherence to corporate IT protocols. If your corporation has a branch office situated anywhere in California or any region served by Progent's engineers, Progent can provide a broad range of on-premises and remote network support services and network architecture assistance.
ProSight Next Generation Endpoint Protection Online Troubleshooting
Citrix XenServer Security Technical Consultant
ProSight Enhanced Security Protection (ESP) services deliver economical multi-layer security for physical servers and virtual machines, desktops, smartphones, and Microsoft Exchange. ProSight ESP utilizes adaptive security and advanced heuristics for continuously monitoring and responding to cyber threats from all attack vectors. ProSight ESP provides firewall protection, intrusion alarms, endpoint management, and web filtering through cutting-edge tools incorporated within a single agent managed from a unified console. Progent's security and virtualization experts can help your business to plan and implement a ProSight ESP environment that meets your company's unique needs and that helps you demonstrate compliance with government and industry information security regulations. Progent will help you specify and configure policies that ProSight ESP will manage, and Progent will monitor your network and respond to alarms that call for urgent action. Progent's consultants can also help your company to install and test a backup and restore system such as ProSight Data Protection Services so you can get back in business quickly from a potentially disastrous security attack such as ransomware.
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