Augusta-Richmond County Teleworkers Configuration Support
Conferencing Technology Consultants
Enlarging your remote workforce can have a significant impact on network infrastructure, security/compliance, and company workflows. Progent has two decades of background helping SMBs to plan, deploy, administer, tune, and troubleshoot IT networks that incorporate work-from-home employees. Progent can assist your Augusta-Richmond County company to pick the right technologies and follow best practices in building and maintaining a secure virtual ecosystem for telecommuters that facilitates collaboration and delivers maximum business value. Progent can provide services that go from as-needed guidance for helping you past occasional technical bottlenecks to comprehensive project management to help you successfully complete mission-critical tasks.
Progent can assist Augusta-Richmond County, Georgia businesses to with any facet of creating a high-performing work-from-home environment by delivering infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing integration, collaboration platform customization and training, cloud integration, Call Desk augmentation, data security, backup/restore solutions, and unified management.
Voice/Video Conferencing for Remote Workers
A broad range of voice/video conferencing products from major vendors support virtual meetings, video and voice conferencing, chat sessions, and screen/content sharing for both local workers and teleworkers. Many companies use multiple conferencing products to accommodate their various partners and clients. Progent's communications experts can assist your organization to maintain your existing voice/video conferencing environment and enhance the productivity of your remote employees.
- Skype for Business is Microsoft's popular communications platform that supports presence, instant messaging, voice and video conferencing plus the seamless integration of these capabilities within Office desktop and Microsoft 365 applications including PowerPoint, Word, and Excel. Progent offers the expertise of Microsoft-certified specialists who can assist your company to set up and maintain Skype for Business client software to support your remote employees. To learn more about Progent's consulting expertise for Skype for Business, visit Skype for Business integration experts.
- FaceTime is Apple's group video calling platform for iOS and macOS devices. FaceTime works on Wi-Fi or cellular Internet connections. Current versions of FaceTime allow up to 32 simultaneous users for video calls. To learn more about Progent's support expertise for FaceTime, visit Progent's FaceTime configuration expertise.
- Webex Meeting Center supports remote conferencing for most computing devices. Offered through Cisco's Webex Cloud platform, Webex capabilities include sharing discrete content or screens, presentations that embed rich media such as Microsoft PowerPoint, session capture, plus editing and playback for future reference. To learn more about Progent's consulting expertise for Webex and for other IP video solutions from Cisco, visit Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a portal for conversations, contacts, and information with capabilities such as video conferencing, threaded chat, plus file sharing. To learn more about Progent's support services for Teams and for additional Office 365 apps, visit Progent's Microsoft Teams consulting services.
- Other Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and debugging services for these conferencing platforms and assist your business to tune your WAN infrastructure to run them.
Contact Progent for Remote Workforce Support Services
To get in touch with Progent about creating and maintaining a productive work-from-home environment for your Augusta-Richmond County, Georgia company, call
An index of content::
Urgent NLB Test Lab Consultants
network piloting Lab Technology Professional
Progent's Test and Training Lab located at the QTS (formerly Herakles) Internet Data Center can be used for testing mission-critical applications, developing efficient system upgrade methodologies, assessing and tuning performance, planning or verifying disaster recovery solutions, mitigating compatibility issues, and establishing training systems for new technologies. For Progent customers without sufficient internal resources to assemble proper pilot systems, the lab reduces capital outlay and technical risk and helps keep critical network initiatives on schedule.
Whitepapers Advantages of IT Outsourcing
IT Outsourcing Model Whitepaper
Progent’s IT outsourcing services offer economical computer consulting for mid-size businesses. Whether it involves planning system architecture, creating an in-house Help Desk or outsourcing a one, rolling out a new email platform, monitoring your system, or creating a web-based business solution, outsourcing your network engineering services can smooth out costs and minimize uncertainties, permitting network service expenses to increase in a more moderate and manageable fashion than is feasible by assembling a bulky, knowledgeable in-house network support staff. Progent’s Outsourcing White Paper and flyers explain how Progent can help you build a secure and robust network foundation for your critical Windows-powered applications such as Windows 2008, Exchange Server, and Microsoft SQL Server 2008.
Immediate Lync Server 2013 IM Consultant Services
Microsoft Lync Server 2013 Front End Pool Pairing Consulting Services
Microsoft Lync 2013, renamed Skype for Business, enables organizations of any size to build a centrally managed and protected communications ecosystem that permits a Bring-Your-Own-Device computing style with instant messaging (IM), presence, audio/video and web conferencing with application sharing and whiteboard, as well as IP and PSTN telephony across a wide range of stationary PCs and handheld devices. Progent's Microsoft-certified Lync Server 2013 experts and system architects can help your company to assess the business benefits of Lync 2013, design an in-house, cloud-resident (with Lync Online) or hybrid model appropriate for your present and future goals, deploy Lync 2013 so as to speed up your ROI, and deliver custom online and onsite training to your IT staff and end users. Progent offers in-depth expertise in key pieces of a Lync Server 2013 solution including Windows Server, SQL Server and Exchange, and Progent can assist your organization to combine Lync Server 2013 with key Microsoft Office and Office 365 applications such as Outlook and PowerPoint.
Barracuda Backup Virtual Appliance Online Help
Barracuda Cloud Backup Support Outsourcing
Barracuda Backup is a low-cost, subscription-based backup and disaster recovery platform for small and medium-size organizations. A Barracuda Backup solution can include a purpose-built physical appliance built by Barracuda or a virtual appliance with similar features but which utilizes your existing storage infrastructure. Barracuda Backup safeguards vital company data generated on-premises, at one or more remote locations, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts offer a wide array of consulting support services to assist you to plan, configure, manage and repair a backup and disaster recovery system based on Barracuda technology.
Expert Microsoft Certified Remote Technical Support SharePoint Server 2007
Microsoft Certified Expert Support and Help Office SharePoint Server 2007
Progent’s Microsoft-certified experts offer businesses of all sizes consulting, troubleshooting, and application development expertise for Microsoft SharePoint Server and SharePoint Online. Microsoft SharePoint is an enterprise solution that uses web-based technology for intelligently coordinating people, groups and data. SharePoint provides a central location for your employees or customers to connect to, organize, distribute and interact with relevant data, files, and software and to communicate with one another. SharePoint allows faster and more intelligent decisions, more effective sharing across groups and more economical business processes. Windows SharePoint Services join workers, customers, workgroups and major tasks with the knowledge they’ve created in a manner that makes data easy to locate, download and apply. Progent's SharePoint experts can help your organization to support your current SharePoint ecosystem or migrate to the latest version of SharePoint Server or to SharePoint Online.
SonicWall NSA 4650 Firewall Security Contractors
SonicWall TZ Firewall Audit
Progent's certified SonicWall firewall consultants can show you how to configure, manage, and tune SonicWall firewall/VPN products including the current SonicWall TZ, NSa and NSsp Series of appliances and the legacy SonicWall PRO 2040 devices. Progent's CISM and CISA-certified network security experts can show you how to incorporate SonicWall security gateways into an end-to-end security solution and design protection into your business practices.
MOM 2000 Case Studies
Example Application Operations Manager
Before Progent’s Microsoft Operations Manager solution, network issues were approached reactively, after users complained about them. With the help of proactive, automated alerts and trend analyses created by Microsoft Operations Manager, Progent is now able to ward off network problems before they grow to be critical enough to impact network uptime. Thanks to MOM, Progent can resolve incipient problems before customers suspect that the problems exist. Progent has background with Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to deliver small business IT systems enterprise-class reliability, security and productivity.
Integration Support Windows Server 2016 Disaster Recovery
Windows Server 2016 Storage Spaces Direct Specialists
Progent's Windows Server 2016 disaster recovery experts can help you to design a DR system based on Microsoft's cloud-tested Failover Clustering tools including Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for enterprise-class storage clusters using commodity equipment, Virtual Machine Load Balancing for improving the speed and resilience of Failover Clusters while minimizing TCO and operational expenses, and Cloud Witness for easy, economical deployment of a failover cluster quorum arbitration point.
Windows 10 Compatibility Testing Computer Setup
Emergency Windows 10 Consulting
Progent's Microsoft-certified consulting experts can help businesses of all sizes to evaluate Windows 10 or to upgrade to Windows 10 from any older version of Microsoft Windows. Online and onsite evaluation and upgrade services for Windows 10 available from Progent's consultants include ROI analysis, project supervision, application compatibility testing, test lab systems, virtualization architecture, Cloud integration, mobile management, telecommuter access, data and identity security, streamlined deployment and management, infrastructure design, Wi-Fi support, disaster recovery planning, custom training for network management staff and end users, and post-migration technical help.
Urgent Check Point 26000 Firewalls Network Consultants
Check Point NGTP Security Services Cybersecurity Company
Progent's Check Point Software firewall consultants can show you how to design, integrate, and administer firewall solutions built around Check Point Software Next Generation firewalls and Check Point's cloud-based SandBlast security services. Progent's consultants can also assist you support older Check Point firewalls or upgrade smoothly to Check Point's modern firewalls.
Microsoft Small Business Server Integration Consulting
Sharepoint Networking Company
Progent's Microsoft-certified experts can provide network help and technology consulting services for Microsoft .NET Servers and programs and for Windows Server 2012, 2008 and 2003. Progent’s consulting team can help you plan, integrate, maintain and manage the entire suite of Windows .NET Servers including Microsoft SQL Server 2012, Microsoft ISA Server, Microsoft Small Business Server, Exchange Server, SharePoint, Windows Hyper-V, Lync Server, Project Server, and Microsoft System Center Operations Manager.
Small Office Network Consultants Microsoft Certified Partner
Certified Microsoft Partner Troubleshoot
Progent is a Microsoft Certified Partner with special competencies that include Advanced Infrastructure Solutions. Microsoft Certified Partners represent the most successful organizations who receive the highest client endorsement and are afforded the closest operational relationship with Microsoft. The knowledge, capabilities, and dedication required to earn the level of Microsoft Certified Partner benefits Progent's customers by allowing Progent to provide your company more complete technical solutions for your information system.
MCSE Expert Certified Information Technology Outsource Desktop and Mobile Device Management
Intune Mobile Device Management Computer Consultancy Company
Progent's Microsoft-certified engineers can help your company to streamline desktop PC change and update deployment by providing support for administration platforms that include System Center Configuration Manager, Systems Management Server 2003, and Windows Server Update Services (WSUS).
Juniper SRX220 Router Compliance Auditor
24/7/365 Juniper SRX Series Router Security Firm
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Juniper J Series Firewall Firewall Audit
Juniper J Series Router Technology Consulting Services
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Integration Services Desktop
Emergency Small Business Network Consulting Microsoft and Apple Mac Desktop
Progent can deliver a broad array of affordable support services to assist your business to deploy, integrate, troubleshoot, and administer desktop PCs and laptops powered by Windows, Apple macOS and OS X, or various versions of Linux. Progent can offer onsite or remote technical support for single machines or laptops or work with you to design and implement a company-wide rollout of new or revised OS platforms and applications. Progent can also supply consultants and technical workers to assist your company to prepare for and implement a company move or merger designed to cause minimal disruption of your productivity.
Shared Support Desk Computer Consulting
Cisco Certified Experts Co-managed Heldesk Integration Services
Progent's Standard Help Desk Services provide an end-to-end solution that manages all facets of remote Level 1 desktop support from service requests through ticketing, remote desktop control, status tracking, problem solving, and management reports. Support services are offered at a significant discount from Progent's normal Level 1 desktop service rates, and Progent can provide the option of fast on-demand escalation to subject matter experts to handle complex issues.
Consultant SCOPIA Video Conferencing
Radvision Telepresence Engineer
Progent offers the services of an accredited consultant with expertise integrating technology from the leading video conferencing/telepresence providers including Cisco, Polycom, LifeSize and Radvision and can assist your company to design, configure, expand, or maintain a telepresence solution that preserves your current investment and maximizes the business value of your IT network. Progent also offers the services of network infrastructure engineers who can help companies of any size to create and maintain a communications network that delivers the speed, reliability, protection, and scalability required to support your telepresence environment.
Microsoft Virtual Machine Manager Remote Support
VMM Console Consultants
Progent's Microsoft-certified consultants can help organizations of any size to adhere to best practices to configure SCVMM 2012 hosts, networking, storage, and libraries; design, implement, and administer private clouds, virtual machines, and VMM services in SCVMM 2012; and combine SCVMM with SCOM 2012 for enterprise-class monitoring. Progent can help your business to migrate from an older edition of System Center Virtual Machine Manager or from a third-party virtualization management platform, and Progent can assist you to enhance and troubleshoot your current SCVMM environment so you get the highest possible return on investment.
Consultant Price Integration Services
Consultant Rates Small Office Computer Consulting
Progent's pricing model is to charge for online service and on-site help per minute. As a result, you are billed only for received support. Progent does not impose a more expensive rate for off-hours or emergency service, and inside California or in regions where Progent provides in-person service, Progent does not bill for travel except for urgent support where on-site time is less than 4 hours. Also, Progent applies no startup charge and asks no monthly commitment for services delivered during regular business hours. Many service organizations impose substantial minimum fees or charge for each quarter hour or longer. Progent's small granularity eliminates large bills for fast fixes so you will not be forced to allow minor problems to stay unaddressed.
Firewall Security Cybersecurity Firm
Firewall Security Security Firms
Progent provides small and mid-size companies professional consulting for Intrusion Protection products and IPsec VPN products from major firewall and VPN security vendors including Check Point Software, Juniper Networks, and Symantec. Progent can help you design a detailed security plan and choose the right technologies from a variety of vendors to support your security goals while staying within your budget restraints.
Engineers Microsoft Teams high availability
Microsoft Teams at home workers Consulting Services
Progent can assist your business to plan an upgrade to Teams from Skype for Business or Lync Server and install, administer, and troubleshoot a cloud-based or hybrid implementation of Teams. Progent can help you to connect Teams with Office/Microsoft 365 apps, Exchange Online, SharePoint Online, and your phone system.
Top MCSE Expert Certified Consultant ISA 2004 Standard Edition Server
Setup and Support ISA 2004 Standard Edition Server
Progent's certified ISA Server consulting experts have extensive experience configuring ISA Server-based security solutions for information systems with multiple offices, remote workers, and mission-critical web applications. Progent's ISA Firewall consultants are available to help your company in planning and deploying an installation of ISA Server 2000 or ISA Server 2004 that supports your network security needs without adversely restricting your network productivity. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.
Consulting Microsoft CRM
Microsoft CRM IT Consultants
Microsoft Dynamics Customer Relationship Management helps mid-market companies nurture profitable client interactions. Integrated Sales and Customer Service components enable employees to share information to help promote sales success and deliver consistent, effective customer service. Progent can configure the optimal server and communications infrastructure, including mobile wireless connectivity, to support MS CRM, and Progent's Experts Team can provide your company with a certified MS CRM professional who can help you combine Microsoft CRM with your marketing or customer support data.
After Hours Exchange 2003 Upgrade Remote Troubleshooting
Exchange 2003 Network Engineer
Progent's expert support team can help you define and deploy an efficient in-place Microsoft Exchange 2003 migration strategy that avoids productivity downtime, reduces long-term support demands, and makes your Microsoft Exchange Server 2003 easy to administer. For complicated multi-server or multi-location migrations, Progent has the knowledge and experience to finish your move rapidly and affordably. Progent's Exchange Server 2003 support, repair, and consulting offerings include expertise with the integration of third-party add-ons to Exchange 2003 Server that are best aligned to your business needs.
Teleworker Data Protection Remote Support Services
Offsite Employees Data Protection Support Outsourcing
Progent can assist small and mid-size organization to plan, install, verify and manage data protection systems required for offsite workers.
Urgent Exchange 2003 Onsite Technical Support
Microsoft Exchange 2016 Network Consultants
Progent's Microsoft-certified consultants have 20 years of experience planning, integrating, and maintaining email solutions for clients in the and across the United States. Progent provides affordable Microsoft Exchange Servers consulting services to ensure that your email system features security, fault tolerance, easy access for remote and mobile users, efficient administrative tools, and productive integration with telephony. Progent provides consulting and integration services for Exchange 2016 Server, Microsoft Exchange 2013, Exchange 2010, Microsoft Exchange 2007, Exchange 2003 Server, and Exchange 20000 Server. Progent can also assist small or medium businesses to migrate to Microsoft Exchange 2016 or MS Exchange 2013 Server.
Exchange 2016 Mailbox migration Engineer
IT Consulting Microsoft Exchange 2016 Migration Planning
Progent can assist you in any and all phases of your upgrade to Exchange Server 2016 including designing HA infrastructure for an on-premises, cloud-based or hybrid deployment; CAL licensing compliance for Exchange and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V virtualization design; specifying mass storage capacity required for your virtual machines (VMs), mailbox databases and logs; configuring HLB for high-availability client access services; planning, setting up and validating Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; preparing your firewall; creating SSL certs; performing client integration with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web (formerly Outlook Web App).
Database Development Services
Cisco Certified Database Development Consultants
Progent's certified database consultants offer small and midsize businesses online support for popular database products such as MS SQL Server, Oracle, MySQL, and Microsoft Access. Services offered by Progent include installation and configuration, database design and coding, administration support, replication strategies, capacity planning, performance optimization, migration, security and compliance, backup and recovery options, troubleshooting, and webinar training.
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