Augusta-Richmond County Offsite Workforce Connectivity Consulting
Voice/Video Conferencing Solutions Consulting Experts
Enlarging your telecommuter workforce can have a significant effect on IT infrastructure, security, and company processes. Progent has 20 years of background helping small and mid-size businesses to design, configure, administer, tune, and debug IT networks that support work-from-home employees. Progent can help your Augusta-Richmond County organization to pick the right technologies and adhere to leading practices in creating and operating a safe virtual solution for teleworkers that promotes teamwork and returns maximum business value. Progent offers services ranging from as-needed expertise for getting you past challenging technical bottlenecks to comprehensive project management or co-management to help you carry out business-critical tasks.
Progent can assist Augusta-Richmond County, Georgia organizations to succeed with any aspect of building a high-functioning telecommuting ecosystem by providing infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform selection and deployment, public cloud connectivity, Help Desk services, cybersecurity, backup/restore solutions, and unified management.
Video Conferencing for an At-Home Workforce
A broad range of voice/video conferencing products from major vendors enable online meetings, video and voice conferencing, chat, and screen sharing for both onsite workers and at-home workers. Many organizations use a mix of products to accommodate their different partners and customers. Progent can assist you to maintain your current conferencing ecosystem and enhance the experience of your at-home workforce.
- Skype for Business is Microsoft's popular unified communications platform that supports presence, IM, audio and video calling and conferencing plus the seamless integration of these functions within Office desktop and Microsoft 365 applications including PowerPoint, Word, and Excel. Progent can provide the expertise of Microsoft-certified consultants who can assist your company to set up and manage Skype for Business clients to accommodate your remote workforce. For details about Progent's support services for Skype for Business, see Skype for Business consulting experts.
- FaceTime is Apple's multiuser video calling platform for iOS, iPadOS, iPod and Mac devices. FaceTime runs on Wi-Fi or cellular Internet connections. Later versions of FaceTime allow up to 32 concurrent users for video calls. For details about Progent's support expertise for FaceTime, refer to Progent's FaceTime configuration expertise.
- Webex Meeting Center supports online conferencing for most computing devices. Offered via Cisco's Webex Cloud platform, Webex services include sharing discrete content or computer screens, presentations that embed rich media including Microsoft PowerPoint and Flash videos, session capture, plus editing and playback for training. To learn more about Progent's consulting services for Webex as well as for additional IP video products from Cisco, refer to Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams acts as a hub for conversations, contacts, and content with features that include IP voice and video conferencing, persistent threaded chat, plus file sharing. For details about Progent's consulting expertise for Microsoft Teams as well as for other Microsoft 365 products, refer to Progent's Microsoft Teams consulting services.
- Other Voice/Video Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and debugging expertise for these conferencing platforms and assist your business to optimize your WAN infrastructure to run them.
Contact Progent for Telecommuter Expertise
To contact Progent about creating and managing a productive telecommuter environment for your Augusta-Richmond County, Georgia company, phone
An index of content::
Redhat Linux Remote Support Services
Debian Linux Online Troubleshooting
If your company is developing Linux-based applications on a network that has MS Windows-based servers, desktops, and office productivity products, Progent can provide full-service information technology outsourcing that allows you to concentrate on your field of high-value know-how while avoiding the constant distraction of maintaining your business network. Through the use of automated network monitoring and by delivering online and in-person assistance when your company needs it, Progent represents an economical way for supporting an IT network that provides high dependability, protection, and efficiency. Progent's UNIX/Linux developer assistance offerings include comprehensive information technology outsourcing, virtual server infrastructure, online and on-premises support and repair, 24x7 monitoring services, and Contact Center services.
ISR Routers Online Support
3900 Router Technology Consulting
Cisco has developed a full array of routers that includes routers designed to deliver the security, bandwidth, and availability demanded by organizations from small offices to global enterprises and ISPs. Cisco routers include support for redundancy, transparent failthrough, and backup power for improved reliability and network uptime. Progent can help you choose and integrate Cisco routers to establish a reliable infrastructure for your IT system and to make it economical to expand as you support new users, start new offices, deploy new services, open your network to customers and partners, and support an increasingly mobile workforce. Progent offers expertise in a variety of routers based on Cisco's IOS platform, including the Cisco 800 series of small office routers, Cisco 1800 and 2800 ISR routers, Cisco 2900 and 3900 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge environments, CRS Carrier Routing System for the network core, plus older 3600 and 3700 Routers.
Microsoft SQL Server 2017 Onsite Technical Support
Remote Support SQL Server 2017 Management Studio
Progent's certified SQL Server 2017 consultants can assist you to design and implement a cost-effective migration from your existing SQL Server environment to SQL Server 2017.
ISA 2006 Online Support Services
ISA 2006 Online Support
Microsoft ISA 2006 is a comprehensive gateway that provides a powerful application layer firewall, VPN, and web caching solution for protecting the Internet-facing applications of any organization against a wide variety of attacks. Progent's certified ISA Server 2006 experts can show you how to design, rationalize, test, implement, configure and support the Standard or Enterprise edition of ISA Server on your network.
Azure and iPhone integration Services
Azure cloud integration Contract Programmer
Progent can assist companies of any size to migrate any part of their network infrastructure to the Microsoft Azure cloud. This can simplify network administration and lower hardware investments. Azure offers a wealth of cloud services and Progent can assist you to evaluate the benefits and limitations of various cloud computing architectures supported by Azure. Progent can show you how to manage cloud-resident or hybrid cloud and local applications and network infrastructure and ensure you avoid the typical mistakes small companies make when moving to a public cloud. Progent can assist you to configure cloud servers on Azure Virtual Machines, utilize VHD storage with Azure Storage, manage user identity with Azure Active Directory, and create transparent backup mechanisms with Azure Backup. Progent can also help you to configure perimeter firewalls and IPsec VPN tunnels and to manage iPhones and iPads and Google Android handhelds.
Professional Microsoft Skype for Business 2015
Microsoft Skype for Business Instant Messaging Engineers
Progent's consultants offer online and onsite expertise for companies of any size to evaluate the benefits of migrating to Skype for Business or Skype for Business Online from any release of Lync Server or Microsoft Office Communications Server. Progent can assist you to plan an on-premises, cloud or mixed deployment; integrate Skype for Business with SQL Server,Exchange, SharePoint Server and Microsoft or Microsoft 365; configure HA mechanisms; connect Skype for Business with your PSTN gateway; and interface with other communication platforms like Cisco UC. Progent's certified network security consultants can assist you create and verify a security environment for your Skype for Business deployment that is compliant with regulatory requirements.
Services Documentation Integration
Services Documentation Computer Consultant
Progent uses a sophisticated service reporting system that records and formats detailed documentation for all delivered support activities. Unlike some independent consultants or local service organizations who offer minimal documentation or details of services performed, each service delivered by Progent is accompanied by full documentation. Every Progent staff member has access to the service documentation sent by every consultant to each customer. The discipline of detailing and archiving support records allows more efficient support and avoids a slew of common misfortunes such as when a service customer is virtually held hostage to a consultant who won’t let go of vital service information.
Exchange 2007 Server Consulting Services
24/7 Exchange 2007 Outsourcing
Progent's Microsoft certified support team can show you how to define and implement an efficient in-place Microsoft Exchange 2007 upgrade plan that minimizes network downtime, reduces ongoing support requirements, and makes your Microsoft Exchange 2007 Server easy to administer. For complex multi-server or multi-location migrations, Progent offers the experience to finish your move quickly and affordably. Progent's Microsoft Exchange 2007 help, troubleshooting, and design offerings include assistance with the configuration of third-party enhancements of Exchange Server 2007 and the design of unified messaging solutions powered by Microsoft Exchange 2007 Server.
Network Support Help Desk Services Information Technology Consulting
Help Desk Outsourcing Services Support Outsourcing
Progent provides three basic types of Contact Center support : Microsoft and Cisco Helpdesk Outsourcing Services, Virtual Help Desk Support, and Call Center Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk team of trained Microsoft experts gives your customers instant access to a reliable technical resource with extensive experience delivering phone support and remote access repair for networks based on Microsoft technology. Progent's focus is on earning the support Call Center a positive image as a solid contributor to company productivity. Progent's target is to resolve and not simply record problems.
Juniper SSG Firewall Network Consulting
Juniper SSG Series Router IT Services
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Largest UNIX Upgrade Consulting
UNIX Migration Consulting
Progent can assist you to design and execute a smooth transition from a Solaris-based information environment to a network powered by Microsoft Windows and suited for supporting Microsoft's popular office productivity software, business applications, and software development tools. Progent's Solaris, Windows and Cisco engineers and application specialists can show you how to guard your data and reduce productivity discontinuity by designing an efficient transition strategy that preserves your current investments in Solaris software and technology. UNIX-to-Windows transition support expertise offered by Progent include evaluation of existing environment, migration planning and testing, MS Exchange migration services, data and application software porting, and server and mass storage migration and economization.
Top VMware Server Virtualization Professionals
Technology Professional VMware Hy7brid Cloud
Progent offers the assistance of a certified VMware VCDX expert to help you plan, configure, manage and repair VMware vSphere and vCloud-powered virtualization solution for on-premises datacenters, cloud environments, or hybrid systems. Progent offers world-class knowledge for installing and integrating VMware Site Recovery Manager and VMware's NSX virtual network platform for disaster recovery. Progent has extensive experience of VMware vCloud Director (vCD), vRealize Automation, vRealize Orchestrator and vCloud used for managing private and hybrid cloud solutions that deliver high uptime, data security, and disaster recovery.
IT Consulting Windows 2012 R2 Clustering
Microsoft Windows Server 2012 Clusters Technical Support
Progent's certified failover clustering consultants can help businesses to assess the advantages of adopting Windows Server 2012 failover clustering to create an advanced high-availability/disaster recovery strategy, help you to plan and deploy a Windows Server 2012 environment, deliver online and on-premises consulting expertise and engineering support for clusters composed of physical servers or virtual machines, and show you how to automate the administration of clustered servers.
Integration Specialists Juniper Networks Certified Internet Specialist (JNCIS)
Top Management MCSD
Progent offers customers access to engineers who have earned some of the IT industry's most prestigious certifications. Progent believes that customers have the right to be sure that their computer service providers have accredited testing plus extensive practical backgrounds so that Progent's clients can engage Progent's service with trust. Often, vendor credentials like the Cisco Certified Internetwork Experts confers priority for substantially superior vendor help than is offered to uncertified consultants, enabling Progent to deliver customers a higher class of computer service. In other cases, recognized credentials such as CISM or CISSP for network security can aid enterprise clients to demonstrate compliance with regulatory requirements by engaging the assistance of accredited industry professionals.
ProSight Endpoint Protection Computer Consultants
Specialists ProSight ASM Endpoint Protection
Progent's ProSight Active Security Monitoring is an endpoint protection solution that utilizes cutting edge behavior-based machine learning tools by SentinelOne to defend endpoint devices as well as physical and virtual servers against modern malware assaults such as ransomware and email phishing, which easily escape legacy signature-matching anti-virus tools. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and provides a single platform to automate the complete threat progression including protection, detection, containment, remediation, and post-attack forensics. Key capabilities include single-click rollback using Windows Volume Shadow Copy Service and automatic system-wide immunization against new attacks.
Microsoft Exchange 2010 Upgrade Specialists
Exchange Server 2010 Upgrade Services
Progent can provide comprehensive help for each phase of your Microsoft Exchange 2010 migration with services that include outsourced or co-sourced project management services, site readiness preparation, project planning, cost estimates of new software and hardware required, recommended sourcing, system verification at customer site or at Progent's test lab, setting up temporary coexistence of Exchange 2010 and Exchange 2003 or 2007, implementation of the solution, deactivating the previous system, and training for client's support staff and end users.
Microsoft Enterprise Mobility Suite Troubleshooting
Expert Microsoft Certified Intune Policy Settings Engineer
Progent's Microsoft-certified Intune consultants can assist your company to understand the strategic case for utilizing Intune for administering your portable computers including laptops, smartphones, and tablets powered by Windows, iOS, and Google Android. Progent can assist you to define security and compliance policies, set up test systems to confirm the appropriateness of Microsoft Intune for your environment, deploy Intune across your IT ecosystem, combine Intune with System Center Configuration Manager for unified change management, and provide ongoing support for your Intune solution.
Exchange 2016 Project Planning Consultant
Exchange 2016 Remote Support Services
Progent can assist you in any and all phases of your migration to Exchange Server 2016 such as planning HA infrastructure for an on-premises, Microsoft cloud connected or hybrid deployment; server and CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2; migrating mailboxes; Hyper-V virtualization strategy; determining storage requirements for your VMs, mailbox databases and logs; configuring HLB for high-availability client access services; planning, building and validating Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; updating your firewall; creating SSL certs; performing client remediation with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web.
Consultant Services System Center 2016 and Exchange Integration
System Center 2016 and Operations Management Suite On-site Technical Support
Small to mid-sized companies can now enjoy all the advantages of Operations Manager 2007 and in addition have quick access to Progent’s Microsoft Premier IT consulting experts. With Progent's affordably priced IT support packages, small and midsize businesses can select a simple Operations Manager-based co-sourcing service program with network monitoring, reporting, Help Desk and online troubleshooting or a comprehensive round-the-clock outsourcing package. Progent supports System Center Operations Manager to provide small business information systems enterprise-class availability, protection, and performance.
Ubiquiti UniFi Controller software Professional
24/7 Ubiquiti UniFi Mobile App Consultancy
Ubiquiti's UniFi line of Wi-Fi network appliances includes indoor and outdoor Wave 2 Wi-Fi APs, security gateways, and managed switches. Ubiquiti UniFi appliances running throughout multiple sites with any number of access points can be remotely provisioned and administered using Ubiquiti's free UniFi Controller software, which centralizes and streamlines deployment, discovery, management, tuning, debugging, monitoring, and reporting. Progent offers the skills of veteran Wi-Fi professionals who can assist you to assess the benefits of UniFi products for your environment and assist you to design, deploy, manage, and troubleshoot your UniFi ecosystem.
Microsoft Experts Onsite Support Support Services
24x7 Support Online Support
For mid-size companies looking for IT support, Progent can deliver an array of alternatives including on-site service, remote support, phone-based Help Desk, 24x7 support with remote system monitoring, emergency staffing, business relocation services, application development, and professional consultation. For medium-size companies in California or other areas serviced by Progent's field engineers, Progent provides professional in-person help for solving network issues quickly and affordably.
Operations Manager Remote Troubleshooting
Integration Services MOM 2007
Progent's Microsoft-certified consulting experts have over a decade of background designing, deploying, enhancing and troubleshooting System Center Operations Manager environments and can provide companies of any size advanced online or onsite consulting services for Microsoft SCOM 2012. Progent can assist you to design an architecture for SCOM 2012 servers that provides the responsiveness and availability needed to watch over your IT resources effectively, whether your infrastructure are on-premises, in the cloud, or a hybrid solution. Progent's SCOM consultants can also help you to import and customize SCOM 2012 management packs based on leading practices for tracking network infrastructure and both Microsoft and third-party applications and services. In addition, Progent can deliver responsive remote or on-premises technical support to help you to remediate critical issues uncovered by SCOM 2012.
Cisco ASA Firepower Remote Consulting
Cisco Firepower URL Filtering Specialists
Cisco's Firepower Next Generation Firewalls (NGFWs) provide a major performance boost over Cisco's popular ASA 5500-X firewalls and offer centralized control of modern security capabilities such as application visibility and control (AVC), next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection (AMP), DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall consultants can assist your organization to plan and execute an efficient migration to Cisco Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and help you integrate Firepower firewalls with Cisco's subscription-based security services to create and centrally control IT ecosystems that span local offices, data centers, private clouds and public clouds.
Online Cisco Certified CCIE Small Business IT Outsourcing Company
Cisco Architecture Upgrade
Progent's Cisco-certified CCIE network infrastructure experts can help you to configure, manage, upgrade and troubleshoot Cisco network products. Progent offers Cisco, Meraki and Nexus switch expertise, ASA firewall support, Meraki and Aironet Wi-Fi access point consulting, Cisco IP phone support, and CUCM/CallManager software support.
Windows Server 2019 Encrypted Networks Consulting
MCSE Expert Certified Windows Server 2019 Hybrid Integration On-site Technical Support
Progent's Microsoft-certified Windows Server 2019 consultants can help your company to design and carry out an efficient migration to Windows Server 2019 using existing system architecture or a cloud-hosted or hybrid model. Windows Server 2019 delivers major improvements in capacity, performance, manageability, Hyper-V virtualization, cybersecurity, hybrid on-prem plus cloud integration, availability, and container support.
Amazon AWS enterprise hybrid cloud solutions Coder
Best Design Firm Amazon Web Services integration
Progent can provide cost-effective remote consulting to assist businesses to integrate Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can help you with every aspect of Amazon AWS integration including requirements analysis, preparedness evaluation, system design, testing, configuration, administration, performance optimization, software license management, disaster recovery solutions, and security.
Citrix Disaster Recovery Online Consulting
Citrix Stage Manager Consult
Progent's Citrix-certified experts can assist your organization to evaluate the potential business value of the various editions of Essentials for Hyper-V, assist you to use Citrix administration tools in your Microsoft Hyper-V network, and demonstrate to you how you can deploy Citrix Essentials to enhance the performance, uptime, flexibility, and fault tolerance of your virtual network while reducing the cost of equipment and operations and simplifying administrative tasks.
Consulting for IT Service Providers Consultant
Consulting Support for IT Service Firms Setup and Support
Progent's Reseller Program for IT Service Providers lets you take advantage of Progent's information technology engineers under your own service brand as a seamless extension of your network services staff.
Setup and Support Ekahau Wi-Fi Site Survey
Integration Services Ekahau Wi-Fi Site Debugging
Progent's Ekahau-certified Wi-Fi experts can assist you to plan, install, enhance, manage and debug a Wi-Fi solution customized for your building. Progent offers remote or onsite expertise for Ekahau Pro for predictive Wi-Fi design and Ekahau Sidekick for on-premises RF measurement.
Microsoft Teams VoIP Consultants
Microsoft Teams with Microsoft 365 Services
Progent can help your business to plan an upgrade to Microsoft Teams from Skype for Business and install, administer, and troubleshoot a cloud or mixed implementation of Teams. Progent can assist you to integrate Teams with Office and Microsoft 365 apps, Exchange Online, SharePoint, and your phone infrastructure.
IoT sensors patch management Consultancy
24x7 Professional Cisco switch patch management
Progent's managed services for patch management provide businesses of any size a flexible and affordable solution for assessing, validating, scheduling, implementing, and tracking software and firmware updates to your virtual and physical; servers, such as printers, network appliances such as routers and Wi-Fi APs, and Internet-of-Things devices such as alarms and robotics.
ProSight DPS ECHO Backup and Recovery Services Support Services
Offsite Automated Backup Services Consultants
ProSight Data Protection Services ECHO provide small and medium-sized businesses an affordable end-to-end solution for secure backup/disaster recovery. Available at a low monthly rate, ProSight Data Protection Services automates and monitors your backup processes and allows fast restoration of critical files, applications and virtual machines that have become lost or damaged due to hardware failures, software glitches, natural disasters, human error, or malicious attacks such as ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, applications, system images, as well as Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to a local device, or to both. Progent's BDR consultants can deliver advanced support to configure ProSight DPS to be compliant with regulatory standards such as HIPAA, FINRA, PCI and Safe Harbor and, whenever necessary, can help you to recover your business-critical data.
SharePoint Server 2007 Network Consultant
SharePoint Portal Server 2007 Computer Consulting
Progent’s Microsoft-certified experts offer organizations of any size consulting, technical support, and development services for Microsoft SharePoint and SharePoint Online. Microsoft SharePoint is an enterprise solution that utilizes web-based technology for efficiently connecting people, teams and information. SharePoint Server offers a central spot for your employees or customers to connect to, organize, share and manipulate relevant information, documents, and applications and to interact with one another. Microsoft SharePoint enables faster and better decisions, more effective access across groups and more economical business practices. Windows SharePoint Services connect workers, clients, teams and projects with the knowledge they’ve developed in a way that makes data convenient to find, download and apply. Progent's SharePoint experts can help you to support your current SharePoint solution or upgrade to the current version of SharePoint.
Remote Consulting Cisco SIP Trunking
IP PSTN Configuration
Progent's Cisco CCIE-certified SIP integration experts can assist your business to design, integrate, maintain, troubleshoot and enhance Cisco's SIP infrastructure technology and Cisco's CUBE-based SIP trunks and can provide affordable remote or on-premises support to help companies to move smoothly to a productive communications ecosystem that delivers fast ROI. Progent's certified Microsoft collaboration experts can assist you to establish connections between Cisco's CUBE Session Border Controller and Microsoft's rich media applications such as Skype for Business or Lync for access to a SIP PSTN trunk.
SCVMM 2012 Live Migration Support and Help
SCVMM 2012 Security and Compliance Support and Setup
Progent can assist businesses of all sizes to follow leading practices to configure SCVMM 2012 hosts and host groups, fabric, storage, and library resources; design, integrate, and administer private clouds, VMs, and VMM services in SCVMM 2012; and combine SCVMM 2012 with SCOM 2012 for comprehensive monitoring and reporting. Progent can assist your business to upgrade from an earlier edition of SCVMM or from a third-party virtualization management system, and Progent can assist you to enhance and repair your existing SCVMM environment to make sure you realize maximum business value.
Private Cloud Hosting Engineer
Technology Professional Hosting for Virtual Servers
Progent’s private cloud hosting allows small and midsize organizations to run key applications such as SQL and Exchange Server from a hardened Tier III data center facility on fault-tolerant equipment with geographically separate backup. Progent uses Microsoft's Hyper-V technology for server virtualization and Microsoft Data Protection Manager for backup replication and restoration. Smaller organizations can use Progent’s private cloud to eliminate major capital costs for the purchase, maintenance, and operation of computer equipment and data center facilities while benefiting the highest levels of system reliability and security.
Emergency Skype for Business and Cloud Voicemail Professionals
Professionals Skype for Business and SQL Server
Lync Server 2010 provides IM, Presence, voice/video conferencing, desktop sharing, and both IP-based and PSTN telephony. Microsoft Lync Server 2010 can extend the capability of Microsoft Exchange, SharePoint Server and Office desktop or Microsoft 365 and streamlines management via integration with Windows AD. Lync can also reduce expenses by eliminating VoIP equipment and subscription fees, PBX systems, or conventional video conferencing solutions. Progent's certified unified communications consultants offer online and on-premises support services to help your company to maintain and troubleshoot your current Lync 2010 deployment or evaluate the benefits of migrating from Lync to Skype for Business, which is the renamed and revamped release of the product family. Progent can also help your organization to design and execute an efficient Skype for Business upgrade or a migration to Microsoft Teams.
Critical Security Alerts Information systems Security Outsourcing
Security Protection Bulletins Security Companies
This page contains current information on cybersecurity threats, fixes, and best practices. Call or email Progent if your organization needs assistance securing your network against the latest cybersecurity threats.
Security Certification CRISC
CRISC Certified Risk and Information Systems Control Auditor Professional
Progent can provide the services of a CRISC-certified risk management expert to assist you to design and implement an enterprise risk management strategy following best practices promoted by CRISC and geared to align with your company's risk tolerance, business objectives, and IT budget.
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