Expanding your remote workforce may have a significant effect on IT infrastructure, security/compliance, and corporate workflows. Progent has 20 years of experience assisting small and mid-size businesses to plan, configure, administer, tune, and troubleshoot IT networks that incorporate a remote workforce. Progent can assist your Augusta-Richmond County company to pick the appropriate tools and follow best practices in creating and maintaining a safe virtual ecosystem for teleworkers that promotes teamwork and returns maximum value. Progent can provide services that go from on demand guidance for helping you over challenging technical roadblocks to full project management or co-management to help you carry out mission-critical tasks.

Progent's consultants can assist Augusta-Richmond County, Georgia businesses to succeed with any facet of building a high-functioning telecommuting environment by providing network infrastructure design and configuration services, IP voice expertise, voice/video conferencing integration, collaboration platform selection and deployment, public cloud integration, Help Desk outsourcing, endpoint security, backup/restore solutions, and streamlined management.

Video Conferencing for Teleworkers
A wide selection of voice/video conferencing platforms from major vendors enable virtual meetings, video and voice conferencing, chat sessions, and screen/content sharing for both onsite users and teleworkers. Many organizations use multiple products to accommodate their different partners and clients. Progent's communications experts can help your organization to manage your existing conferencing environment and enhance the productivity of your at-home employees.

  • Skype for Business is Microsoft's popular unified communications platform that enables presence, instant messaging, voice and video conferencing as well as the transparent integration of these functions within Office desktop and Microsoft 365 applications including PowerPoint, Word, and Excel. Progent can provide the skills of Microsoft-certified specialists who can assist your company to deploy and manage Skype for Business client software to accommodate your at-home employees. For details about Progent's consulting expertise for Skype for Business, see Skype for Business consulting services.
  • FaceTime is Apple's multiuser video calling app for iOS and Mac computers and smartphones. FaceTime works on Wi-Fi or cellular Internet connections. Newer versions of FaceTime support as many as 32 concurrent users for voice/video calls. To learn more about Progent's support services for Apple FaceTime, visit Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides online conferencing for most computing devices. Offered via Cisco's Webex Cloud, Webex capabilities include sharing discrete content or computer screens, presentations that embed rich media such as Microsoft PowerPoint, network-based capture, plus editing and playback for future reference and training. For details about Progent's support expertise for Cisco Webex as well as for additional IP video products from Cisco, see Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a hub for conferencing, contacts, and content with capabilities that include IP voice and video calling, persistent chat, plus file sharing. For details about Progent's consulting expertise for Microsoft Teams and for additional Microsoft 365 products, see Progent's Microsoft Teams consulting services.
  • Other Voice/Video Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and debugging expertise for these conferencing platforms and assist your business to tune your WAN infrastructure to run them.

Contact Progent for At-Home Worker Support Services
To get in touch with Progent about building and maintaining an efficient telecommuter solution for your Augusta-Richmond County, Georgia organization, phone 1-800-993-9400 or refer to Contact Progent.



An index of content::

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