Expanding your telecommuter workforce can have a significant effect on IT architecture, cybersecurity, and company culture. Progent has 20 years of experience helping SMBs to design, deploy, manage, tune, and troubleshoot IT networks that support a remote workforce. Progent can help your Augusta-Richmond County company to select the appropriate technologies and adhere to best practices in creating and operating a secure virtual office ecosystem for teleworkers that facilitates collaboration and delivers maximum business value. Progent can provide services that go from as-needed guidance for helping you past occasional technical roadblocks to full project management to help you carry out mission-critical initiatives.

Progent's consultants can help Augusta-Richmond County, Georgia companies to succeed with any aspect of creating a high-functioning work-at-home ecosystem by providing network infrastructure configuration services, IP voice expertise, voice/video conferencing support, collaboration platform customization and training, cloud connectivity, Call Desk augmentation, security monitoring, data protection solutions, and streamlined management.

Video Conferencing for Remote Workers
A broad range of video conferencing platforms from leading vendors enable virtual meetings, video conferencing, chat sessions, and content sharing for both onsite users and teleworkers. Many companies utilize a mix of products to meet the needs of their different partners and customers. Progent's communications experts can assist you to maintain your existing voice/video conferencing ecosystem and enhance the engagement of your remote workforce.

  • Skype for Business is Microsoft's leading communications platform that supports presence, instant messaging, audio and video conferencing plus the transparent integration of these capabilities within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, Excel and Outlook. Progent offers the expertise of Microsoft-certified specialists who can assist your company to set up and maintain Skype for Business client software to support your remote employees. To learn more about Progent's consulting services for Skype for Business, refer to Skype for Business consulting experts.
  • FaceTime is Apple's group video phone platform for compatible iOS, iPadOS, iPod and macOS devices. FaceTime runs on Wi-Fi or cellular Internet connections. Current editions of FaceTime allow as many as 32 concurrent users for video calls. For details about Progent's consulting expertise for FaceTime, see Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports remote conferencing for virtually all desktop or mobile devices. Delivered through Cisco's Webex Cloud platform, Webex capabilities include sharing specific content or computer screens, presentations that embed rich media such as Microsoft PowerPoint and Flash videos, network-based capture, plus editing and playback for future reference and training. For details about Progent's support services for Cisco Webex and for additional IP video products from Cisco, visit Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams provides a hub for conversations, contacts, and information with features such as voice/video conferencing, threaded chat, plus data sharing. To learn more about Progent's consulting expertise for Teams as well as for additional Office 365 apps, see Progent's Microsoft Teams consulting services.
  • Other Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and debugging services for these products and help you to optimize your network architecture to run them.

Contact Progent for Telecommuter Expertise
To contact Progent about creating and maintaining a productive telecommuter solution for your Augusta-Richmond County, Georgia company, phone 1-800-993-9400 or visit Contact Progent.



An index of content::

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    Progent's certified Microsoft Office and Office 365 experts can assist businesses to integrate Microsoft Office desktop and Office 365 applications such as Office Excel, Word, PowerPoint, Microsoft Outlook, Access, Visio and Publisher into a cohesive productivity solution that offers fast ROI and promotes improved business outcomes. Progent can assist you to interface Microsoft Office or Office 365 applications with each other and with other core Microsoft platforms such as SharePoint Server, Microsoft Exchange Server and SQL Server deployed locally or hosted in the cloud. Progent can also help you to resolve compatibility problems between various releases of Microsoft Office desktop and can provide customized online instruction to individuals and groups.

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    Progent's Linux support services provide small companies and software developers support for administering and supporting Linux computers that operate with Microsoft-based technology. Progent offers your organization contact with Linux consultants, consulting professionals premier by Microsoft and Cisco, and security experts with CISM and CISA credentials. This wide array of experience offers you a convenient single source to help you create and maintain a protected and reliable mixed-platform network and communications environment that allows Linux and Microsoft interoperability by integrating Microsoft Windows with major Linux platforms including RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu, PCLinuxOS, fedora Linux, Gentoo, Mandriva Linux, Debian-GNU, and Slackware.

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    Progent's Cisco-certified CCIE network infrastructure experts can assist you to configure, manage, update and debug Cisco products. Progent offers Cisco, Meraki and Nexus switch expertise, ASA firewall support, Meraki and Aironet Wi-Fi access point support, Cisco IP phone expertise, and CUCM/CallManager software expertise.

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    Progentís Microsoft-certified experts can provide organizations of all sizes consulting, troubleshooting, and application development expertise for Microsoft SharePoint Server and SharePoint Online. SharePoint is an enterprise solution that uses web technology for intelligently coordinating people, groups and data. Microsoft SharePoint provides a common location for your employees or clients to connect to, organize, distribute and manipulate relevant information, files, and software and to interact with other people. Microsoft SharePoint enables faster and better decisions, more efficient sharing across groups and more streamlined business practices. Windows SharePoint Services join employees, customers, workgroups and projects with the data theyíve created in a way that makes data convenient to locate, download and re-use. Progent's SharePoint consultants can assist your organization to manage your existing SharePoint solution or migrate to the latest version of SharePoint Server or to SharePoint Online.

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    Progent's ProSight Email Guard uses the technology of top information security vendors to deliver centralized control and world-class protection for all your email traffic. The hybrid structure of Email Guard managed service combines cloud-based filtering with a local security gateway device to offer complete defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based malware. The Cloud Protection Layer serves as a preliminary barricade and keeps most unwanted email from reaching your network firewall. This reduces your vulnerability to external attacks and conserves network bandwidth and storage space. ProSight Email Guard's on-premises security gateway appliance adds a further level of inspection for inbound email. For outgoing email, the on-premises security gateway offers anti-virus and anti-spam protection, policy-based Data Loss Prevention, and encryption. The local security gateway can also assist Exchange Server to monitor and safeguard internal email that originates and ends within your security perimeter.

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    Progent's Microsoft-certified professionals can help you to evaluate the advantages of Windows Server 2008 for your business, develop pilot programs and migration strategies, install Windows Server 2008 with your network environment and applications, train your support personnel how to run new administration tools, and deliver ongoing consulting and support via budget-friendly alternatives such as Help Desk Call Center service and remote technical assistance.

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    Progent's seasoned solution designers and programmers can assist your business to build enhancements to Microsoft Dynamics GP/Great Plains that address the unique needs of your organization while retaining the benefits of seamless Windows integration and connectivity. Progent can also offer expertise with a variety of software development technologies that can be utilized to create user-interface and data integrations with Microsoft Dynamics GP. These tools include Dexterity, Modifier with VBA, Visual Studio Tools for Microsoft Dynamics GP, Continuum, eConnect, Web Services for Microsoft Dynamics GP, Integration Manager and ODBC.

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    Progent's Microsoft-certified consultants can provide online or in-person support to assist businesses of any size to design, implement, manage, and repair a backup/restore solution based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent can help you to upgrade from older versions of Data Protection Manager or from a different backup/recovery system, and Progent can optimize your Data Protection Manager implementation for onsite, cloud, or hybrid datacenters. Progent offers occasional support for resolving particularly stubborn issues, or comprehensive project management support. Progent can also assist your business to design Data Protection Manager into a comprehensive disaster recovery strategy.

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    Progent's Cisco Meraki wireless access point experts offer online and onsite support services to help businesses of all sizes to plan, install, maintain, expand or repair Wi-Fi networks that include Cisco Meraki wireless access points. Progent can assist you to set up and support Cisco's Meraki-based Wi-Fi infrastructure for sites that range from a telecommuter's home or a branch office all the way to a large campus or a multi-site enterprise. Progent can also assist you to integrate additional Cisco technology including switches, routers and firewalls to build a seamless ecosystem that provides identical access, responsiveness, security compliance, manageability and uptime for wired and Wi-Fi users regardless of their location or device.

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    Widows Server 2012 R2 Hyper-V improves server virtualization in critical areas such as secure multitenancy, flexible infrastructure, cloud support, scalability and performance, and high availability. Progent's Microsoft-certified consultants can assist your business to take advantage of Hyper-V to deploy and manage virtual servers to reduce network expenses and enhance availability.

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    For small businesses considering Progent's IT outsourcing, design expertise, or troubleshooting offerings, call 800-993-9400 or send email to information@progent.com.

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    Progent provides Windows Cluster Server support to help your business deploy fault-tolerant clustered servers designed to deliver 24x7 uptime. Clustered Windows servers for high-availability systems include Windows 2003 Cluster Server, Microsoft SQL Server Cluster, and Exchange Server Cluster. By assisting you t plan zero-downtime server clustering solutions based on Windows Clustered Server 2003, Progentís Premier Windows experts ensure that your zero-downtime clustered servers are set up to maximize the strategic advantage of your IT network.

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