Expanding your telecommuter workforce can have a major impact on IT infrastructure, security/compliance, and company culture. Progent has 20 years of experience assisting small and mid-size businesses to plan, configure, manage, optimize, and debug IT networks that incorporate a remote workforce. Progent can help your Augusta-Richmond County organization to pick the right technologies and follow leading practices in creating and operating a secure virtual ecosystem for teleworkers that facilitates collaboration and delivers top business value. Progent offers services ranging from on demand guidance for getting you over occasional IT roadblocks to comprehensive project management to help you carry out business-critical initiatives.

Progent can help Augusta-Richmond County, Georgia businesses to with any aspect of creating a high-functioning work-from-home environment by providing network infrastructure configuration services, VoIP PBX expertise, voice/video conferencing integration, collaboration platform selection and deployment, public cloud integration, Help Desk augmentation, security monitoring, backup/restore solutions, and centralized management.

Voice/Video Conferencing for Telecommuters
A broad selection of voice/video conferencing platforms from leading vendors support online meetings, video conferencing, chat sessions, and screen/content sharing for both local users and telecommuters. Many organizations utilize a mix of conferencing products to accommodate their various partners and clients. Progent's communications experts can help you to maintain your existing conferencing environment and enhance the productivity of your remote workforce.

  • Skype for Business is Microsoft's leading unified communications platform that enables presence, IM, audio and video conferencing as well as the seamless integration of these capabilities within Office desktop and Microsoft 365 applications including PowerPoint, Word, and Excel. Progent can provide the expertise of Microsoft-certified specialists who can help your company to configure and maintain Skype for Business clients to accommodate your remote employees. For details about Progent's support expertise for Skype for Business, refer to Skype for Business consulting experts.
  • FaceTime is Apple's multiuser video phone app for iOS and Mac computers and smartphones. FaceTime runs on Wi-Fi or cellular Internet connections. Later versions of FaceTime support as many as 32 concurrent users for video sessions. To learn more about Progent's consulting services for FaceTime, visit Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports online conferencing for most computing devices. Delivered via Cisco's Webex Cloud platform, Webex services include sharing specific content or screens, presentations that incorporate rich media such as Microsoft PowerPoint and Flash videos, session recording, plus revision and playback for future reference and training. For details about Progent's consulting services for Webex as well as for other video conferencing products from Cisco, see Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a hub for conferencing, contacts, and content with capabilities that include voice/video calling, persistent threaded chat, plus file sharing. For details about Progent's support services for Microsoft Teams and for additional Microsoft 365 apps, see Progent's Microsoft Teams consulting services.
  • Other Voice/Video Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and troubleshooting services for these conferencing platforms and help your business to tune your WAN architecture to run them.

Contact Progent for Remote Workforce Expertise
To contact Progent about building and managing a productive telecommuter environment for your Augusta-Richmond County, Georgia organization, call 1-800-993-9400 or refer to Contact Progent.



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