Enlarging your telecommuter workforce may have a major effect on network architecture, security, and corporate workflows. Progent has two decades of experience helping SMBs to plan, deploy, manage, tune, and troubleshoot IT environments that incorporate at-home workers. Progent can assist your Augusta-Richmond County organization to pick the appropriate technologies and follow leading practices in creating and maintaining a safe virtual ecosystem for telecommuters that facilitates teamwork and delivers top value. Progent offers support services that go from as-needed guidance for getting you over occasional technical bottlenecks to full project management to help you successfully complete mission-critical tasks.

Progent can help Augusta-Richmond County, Georgia companies to succeed with any aspect of building a high-performing telecommuting environment by delivering network infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing integration, collaboration platform selection and deployment, public cloud integration, helpdesk outsourcing, security monitoring, data protection solutions, and unified management.

Security and Compliance for Telecommuters
At-home staff members typically utilize their own devices and often operate in a poorly secured physical environment. This increases their susceptibility to cyber attacks and calls for judicious configuration of firewalls, anti-malware tools, multi-factor authentication, remote endpoint monitoring, intensive end-user training, and the creation of policies based on best practices. Progent's veteran team of cybersecurity solutions consultants can assist you to plan, configure and manage an effective cybersecurity solution that guards critical information assets in networks that include at-home workers.

Firewall Integration Services for At-Home WorkersFirewalls enable you to build a network that can be safely accessed by local users and by teleworkers, mobile users, suppliers, clients, and other stakeholders. Next-generation firewall devices allow you to assign and manage different permissions to various classes of users and to scale your network and modify your cybersecurity posture as your company evolves and as cyber threats grow more sophisticated. Progent supports both new and older firewall appliances from all major vendors including Cisco, Palo Alto Networks, Check Point, Juniper, SonicWall and Fortinet. To learn more about Progent's firewall configuration expertise, visit firewall integration and support services.

Remote Endpoint Monitoring for TeleworkersOnline Endpoint Monitoring makes it easy to track the disparate computers used by at-home workers and either block or spot and mitigate the latest cyber attacks like ransomware. With ProSight Active Security Monitoring (ASM) services, a lightweight software agent is put on every protected endpoint, monitoring all activity and utilizing state-of-the-art machine learning from SentinelOne to identify new attacks at inception. When a cyberattack is spotted, ProSight Active Security Monitoring instantly disconnects the targeted endpoint from the network to contain the threat. Because the ProSight ASM software agent is self-contained, endpoints stay secure even if they are disconnected from the Internet. To learn more about ProSight ASM, go to remote endpoint security monitoring for teleworkers.

Two-factor Authentication Services for At-Home WorkersProgent's Duo MFA managed services utilize Cisco's Duo technology to protect against password theft by using two-factor authentication. Duo enables one-tap identity confirmation on Apple iOS, Google Android, and other out-of-band devices. With Duo 2FA, whenever you log into a secured online account and enter your password you are requested to confirm your identity on a device that only you have and that is accessed using a separate network channel. A broad selection of devices can be utilized as this second means of ID validation such as a smartphone or watch, a hardware token, a landline telephone, etc. You may designate several validation devices. For details about Duo two-factor identity validation services, go to Duo MFA two-factor authentication services for remote workers.

Security Audit Services for At-Home WorkersSecurity Audits can assess the exposure of your network to all types of external and local security threats for an environment that incorporates teleworkers. Progent can run remote, automated security inventory software for rapidly and economically uncovering a broad range of security weaknesses that can be surfaced over the Internet. Progent's endpoint security assessment experts, which can be provided by security experts with top credentials such as CISM, ISSAP, and GIAC, can assist you to audit your processes and governance policies and assess your network architecture to enable you to implement top-level protection for your at-home workers.

Download White Paper: Securing a Work-From-Home (WFH) Environment
To read or download a white paper about key areas to focus on for securing an IT environment that includes work-from-home staff, click:
Securing a Work-From-Home (WFH) Environment White Paper. (PDF - 2.4 MB)

Contact Progent for At-Home Worker Expertise
To get in touch with Progent about building and maintaining a productive work-from-home environment for your Augusta-Richmond County, Georgia organization, phone 1-800-993-9400 or go to Contact Progent.