Expanding your remote workforce can have a major impact on IT infrastructure, security, and corporate processes. Progent has two decades of experience assisting SMBs to plan, deploy, administer, optimize, and debug IT networks that support a remote workforce. Progent can assist your Augusta-Richmond County organization to pick the right tools and adhere to best practices in building and maintaining a secure virtual office solution for telecommuters that promotes teamwork and returns top value. Progent offers services that go from on demand expertise for helping you over occasional IT roadblocks to full project management to help you carry out business-critical tasks.

Progent's consultants can help Augusta-Richmond County, Georgia companies to with any facet of building a high-functioning telecommuting ecosystem by delivering network infrastructure configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform customization and training, cloud integration, helpdesk outsourcing, security and compliance, data protection solutions, and unified management.

Security for Teleworkers
At-home workers often run their own computing devices and work in a physically unsecured environment. This worsens their vulnerability to cyber attacks and demands careful use of security appliances, remote endpoint monitoring, and the creation of policies that adhere to leading practices. Progent's seasoned team of certified cybersecurity professionals can help your organization to design, deploy and administer a modern security environment that guards vital information in IT networks that include an at-home workforce.

  • Firewalls enable companies to create a network environment that can be safely utilized by local users as well as by at-home workers, mobile workers, suppliers, customers, and other stakeholders. Next-generation firewall appliances allow you to configure and manage different permissions to different classes of users and to expand your IT network and adjust your security as your business evolves and as network attacks grow more complex. Progent supports both current and legacy security appliances from all leading vendors like Cisco, Palo Alto Networks, WatchGuard, Juniper, SonicWall and Fortinet. To learn more about Progent's firewall configuration services, go to firewall integration and support services.
  • Online Endpoint Monitoring makes it possible to watch over the various devices used by remote workers and either block or identify and respond to the latest cyber attacks like ransomware. With Progent's ProSight Active Security Monitoring (ASM) services, a small-footprint agent is installed on each secured endpoint device, watching all activity and using advanced behavioral threat analysis to detect zero-day threats before they can spread. When an attack is spotted, ProSight Active Security Monitoring immediately isolates the infected device from the corporate network to contain the threat. Since the ProSight ASM software agent is autonomous, endpoints stay protected even if they are offline. To find out more about ProSight Active Security Monitoring, refer to remote endpoint security monitoring for at-home workers.
  • Security Audits can evaluate the exposure of your network to all types of external and local security threats for a network that incorporates teleworkers. Progent can deploy remote, automated security inventory software for rapidly and economically detecting a broad range of security gaps that can be found via the Internet. Progent's security assessment experts, which can be provided by network security professionals with top credentials including CISM, CISSP, and GIAC, can assist you to audit your operations and policies and assess your IT architecture to allow you to implement the highest level of security for your at-home workers.

Contact Progent for Remote Workforce Support Services
To contact Progent about building and managing an efficient telecommuter environment for your Augusta-Richmond County, Georgia business, phone 1-800-993-9400 or visit Contact Progent.



An index of content::


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    Progent provided a wireless integration environment that enabled a school to improve productivity and avoid the ongoing expense of a dedicated data connection. Progent recommended a Proxim Tsunami high-speed wireless bridge. The low-cost building-to-building Proxim bridge is intended for connecting remote sites up to 2.5 miles apart and can reach even greater distances. This wireless solution offered improved performance and dependability than recourse to amplifying the 802.11b network, and since it utilizes the 5.8Ghz band it offered immunity to local interference.

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    Progent's Power BI experts can help you to design, install, manage, update or debug your Power BI environment. Progent can also assist you to prep your target data for Power BI reports and dashboards. Progent can assist you implement and administer an on-premises, cloud based, or hybrid network model for Power BI.

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    Progent's Cisco certified wireless networking consultants offer economical online and onsite help for end-of-life and modern 802.11ac Aironet Wi-Fi access points (APs) and Progent can help you to design and maintain Wi-Fi environments that include indoor and outside/ruggedized Aironet APs.

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    Progent's UNIX family support services offer small businesses and developers help with managing and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-powered networks. Progent can give your business access to UNIX experts, support professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide range of experience provides you with a convenient one-stop consulting firm to show you how to build and manage a secure and robust mixed-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by integrating Windows with major versions of UNIX including macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.

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    Progentís Technical Response Center offers affordable national after-hours online help for IT networks powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier service engineers offer 24x7 telephone support and remote direct computer connection to troubleshoot and resolve network problems rapidly and affordably.

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    If your business computer system mixes Solaris technology with Windows, Progent can help you to integrate your IT resources into a unified network that permits all your OS platforms to coexist for simple administration, seamless dataflow, high reliability, enhanced performance, and strong protection. Progent's Solaris and Microsoft Windows integration support offerings feature network architecture integration and support, consulting for Windows services for UNIX, remote server monitoring and administration, remote technical support and troubleshooting, on-site technical support, and Help Desk Call Center outsourcing.

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    Progent's Windows consultants can help organizations of any size to evaluate Windows 10 or to upgrade to Windows 10 from any earlier version of Windows. Online and onsite evaluation and migration services for Microsoft Windows 10 available from Progent's experts include ROI estimates, project management, application and driver compatibility testing, test lab systems, Hyper-V virtualization strategies, Cloud solutions, mobile device management, teleworker access, security and compliance, streamlined provisioning and administration, network optimization, wired/wireless convergence, business continuity planning, group and personal training for network management personnel and end users, and ongoing Call Center support services.

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    NetDocuments (NetDocs) is a leading cloud-based document management system (DMS) built for the legal profession. Progent can provide remote access to NetDocuments experts to assist your law firm to plan, configure, manage, tune, or debug a document management system environment based on NetDocs.

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    Microsoft has made a strong effort to enable transparent hybrid ecosystems that integrate Office 365 Exchange Online and on-premises Exchange deployments. This permits you to have some mailboxes hosted on your on-premises datacenter and other mailboxes hosted by Office 365. Progent's certified Exchange consulting team can help you with any phase of designing, implementing and debugging your hybrid Office 365 Exchange Online deployment. Progent's Exchange consultants can deliver occasional support to help you resolve stubborn technical bottlenecks and also offer comprehensive project management outsourcing or co-sourcing to ensure your hybrid Office 365/Exchange initiative is successfully completed on time and on budget.

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