Expanding your at-home workforce can have a major effect on network infrastructure, security/compliance, and corporate processes. Progent has two decades of experience helping SMBs to plan, configure, manage, optimize, and troubleshoot IT environments that incorporate work-from-home employees. Progent can help your Augusta-Richmond County organization to select the appropriate technologies and adhere to leading practices in building and maintaining a secure virtual solution for teleworkers that promotes collaboration and delivers top value. Progent offers support services ranging from as-needed expertise for getting you over occasional IT bottlenecks to full project management or co-management to help you successfully complete business-critical initiatives.

Progent can assist Augusta-Richmond County, Georgia companies to succeed with any facet of creating a high-functioning telecommuting environment by delivering infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform selection and deployment, public cloud connectivity, helpdesk services, security monitoring, data protection solutions, and streamlined management.

Security and Compliance for At-Home Workers
Work-from-Home (WFH) staff members typically use their personal computers and often work in an unsecured physical space. This situation increases their susceptibility to cyber attacks and requires careful configuration of firewalls, anti-malware tools, MFA-based identity verification, remote monitoring, intensive user education, and the development of security policies built on leading practices. Progent's seasoned team of IT security support consultants can assist you to design, implement and maintain a compliant security solution that protects critical IT assets in networks that incorporate telecommuters.

Firewall Integration Services for At-Home WorkersFirewalls enable companies to build a network environment that can be safely accessed by on-premises users as well as by teleworkers, mobile workers, vendors, customers, and other stakeholders. Next-generation firewall appliances permit you to assign and control appropriate permissions to various groups of users and to scale your IT network and modify your security as your business evolves and as network attacks become increasingly sophisticated. Progent works with both new and legacy security appliances from all major manufacturers including Cisco, Palo Alto Networks, WatchGuard, Juniper, and Fortinet. For details about Progent's firewall configuration services, visit firewall configuration and support expertise.

Remote Endpoint Monitoring for TeleworkersOnline Endpoint Monitoring makes it possible to watch over the disparate devices used by teleworkers and either block or spot and respond to modern threats like ransomware. With Progent's ProSight Active Security Monitoring services, a lightweight agent is installed on every protected endpoint, watching all activity and utilizing state-of-the-art AI technology from SentinelOne to detect zero-day attacks before they can spread. When an attack is spotted, ProSight ASM immediately isolates the targeted endpoint device from the corporate network to contain the malware. Because the ProSight ASM software agent is autonomous, endpoints stay protected even when they are disconnected from the Internet. Progent is a SentinelOne Partner, dealer, and integrator. To learn more about ProSight ASM, see remote endpoint monitoring for remote workers.

Two-factor Authentication (2FA) Services for TeleworkersProgent's Duo MFA services utilize Cisco's Duo technology to defend against password theft by using two-factor authentication. Duo enables single-tap identity verification on Apple iOS, Google Android, and other out-of-band devices. With Duo 2FA, whenever you log into a protected application and give your password you are asked to confirm who you are on a unit that only you possess and that uses a separate network channel. A wide selection of out-of-band devices can be utilized for this second form of ID validation including an iPhone or Android or wearable, a hardware token, a landline phone, etc. You can designate several validation devices. To learn more about ProSight Duo two-factor identity validation services, refer to Cisco Duo MFA two-factor authentication (2FA) services for at-home workers.

Security Audit Services for At-Home WorkersSecurity Audits can assess the vulnerability of your network to all types of outside and internal security attacks for an environment that includes telecommuters. Progent can run online, automated security inventory software for rapidly and economically detecting a broad range of security weaknesses that can be found over the Internet. Progent's endpoint security audit experts, which can be provided by network security experts with advanced certifications including CISA, ISSAP, and GIAC, can help your business to audit your procedures and governance policies and assess your network architecture to allow you to implement the highest level of protection for your teleworkers.

Download White Paper: Securing a Work-From-Home Network
To read or download a white paper about critical areas to focus on for protecting a network that includes telecommuters, click:
Securing a Work-From-Home (WFH) Environment White Paper. (PDF - 2.4 MB)

Contact Progent for Remote Workforce Expertise
To contact Progent about creating and managing a productive work-from-home environment for your Augusta-Richmond County, Georgia business, phone 1-800-993-9400 or visit Contact Progent.