Expanding your telecommuter workforce can have a significant impact on IT architecture, cybersecurity, and company processes. Progent has two decades of experience helping small and mid-size businesses to design, configure, administer, optimize, and debug IT environments that support at-home workers. Progent can help your Augusta-Richmond County company to select the appropriate technologies and adhere to leading practices in creating and maintaining a safe virtual office ecosystem for teleworkers that facilitates teamwork and delivers top value. Progent offers support services that go from on demand expertise for getting you past occasional technical bottlenecks to full project management to help you carry out mission-critical tasks.

Progent's consultants can help Augusta-Richmond County, Georgia companies to with any facet of creating a high-performing work-from-home ecosystem by delivering infrastructure design and configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, Call Desk services, data security, backup/restore solutions, and centralized management.

Security for Teleworkers
At-home workers often use their personal computing devices and work in a physically unsecured environment. This worsens their vulnerability to cyber attacks and calls for judicious deployment of security appliances, remote monitoring, and the creation of policies that adhere to leading practices. Progent's seasoned roster of certified cybersecurity experts can assist you to plan, implement and manage a modern cybersecurity solution that safeguards critical data in IT networks that incorporate teleworkers.

  • Firewalls enable companies to create a network that can be securely accessed by local users as well as by teleworkers, mobile workers, vendors, clients, and the public. Next-generation firewall devices permit you to configure and manage appropriate access rights to different groups of users and to scale your network and adjust your security profile as your business evolves and as network attacks grow more complex. Progent works with both new and older security appliances from all leading vendors like Cisco, Palo Alto Networks, Check Point, Juniper, and Fortinet. To learn more about Progent's firewall support expertise, go to firewall configuration and support services.
  • Online Endpoint Monitoring makes it easy to track the disparate computers used by remote workers and either block or identify and respond to the latest cyber attacks such as ransomware. With ProSight Active Security Monitoring services, a small-footprint agent is put on each secured endpoint device, watching all activity and using state-of-the-art behavioral threat analysis to detect zero-day threats on arrival. When an attack is discovered, ProSight ASM instantly isolates the impacted endpoint from the network to quarantine the threat. Because the ProSight Active Security Monitoring software agent is self-contained, endpoint devices stay protected even if they are disconnected from the Internet. To learn more about ProSight Active Security Monitoring, see remote endpoint security monitoring for teleworkers.
  • Security Audits can assess the vulnerability of your network to all types of external and internal security threats for an environment that incorporates remote workers. Progent can deploy remote, automated cybersecurity inventory software for rapidly and affordably detecting a broad range of security holes that can be found via the Internet. Progent's endpoint security audit consulting services, which can be managed by network security professionals with advanced certifications such as CISM, CISSP, and GIAC, can help your company to audit your workflows and policies and review your network infrastructure to allow you to design top-level security for your teleworkers.

Contact Progent for Remote Workforce Support Services
To get in touch with Progent about creating and managing an efficient work-from-home environment for your Augusta-Richmond County, Georgia business, call 1-800-993-9400 or refer to Contact Progent.