UNIX and Linux Phone-based Support for
Augusta-Richmond County Small Company IT Networks
For small businesses in Augusta-Richmond County Georgia, Progent offers technical support for computer systems based on UNIX or Linux or for environments that feature a mix of UNIX-family systems and Microsoft technology. Progent has provided online support to businesses in every state in the U.S. (Refer to Progent's client testimonials). In addition, Progent offers the expertise of Cisco CCIE-certified network specialists for complex infrastructure issues, as well as the assistance of CISSP-certified security consultants to help with high-level security design and business continuity preparedness.
Progent's online technical support engineers offer excellent leverage because they are equipped with the real-world experience and the advanced technology to resolve most network issues quickly. This reduces immediate costs because service calls require a smaller number of chargeable consulting minutes. Online help also avoids the cost of sending a consultant to your site. Your company benefits additionally in indirect expenses by minimizing or eliminating network downtime and associated losses due to business discontinuity, upset clients, unproductive employees, and distracted management.
Progent's pricing model for remote support is structured to get the most out of your IT service investment. Progent charges by the minute for telephone-based assistance, so you are billed only for the support that you actually get. In contrast to typical online service companies, Progent requires no initialization fee or minimum job duration. Progent's one-minute granularity and clean policy for billing eliminate situations where quick repairs somehow turn into big invoices. Progent's penchant for disposing of problems quickly results in your business conserving money.
Progent's Online Service Technologies
Through years of experience, Progent has refined an arsenal of optimized technologies and field-tested processes that permit the highest level of efficiency for remote help and repair for small company information networks. Progent offers safe Virtual Private Network support for VPN gateways from multiple popular sources including Microsoft, Cisco, Juniper, Sonicwall and Watchguard. Protected VPN technology enables the consultants of Progent's Technical Response Center to communicate with your company's system without violating network security.
Progent's powerful service reporting application keeps detailed records of the service that Progent's clients have received. Progent's authorized consultants have the benefit of the specifics of assistance provided to every client by any Progent engineer. This archive of trouble tickets and resolutions is stored as a readily exploitable support knowledge base that permits Progent's online technical engineers to communicate their experiences with the whole team to make sure that the quality of Progent's support grows daily. Progent's high-level certifications and working associations with major technology companies including Cisco and Microsoft make available other massive technical support knowledge bases and allow quick access to vendors' in-house product engineers with the result that Progent's online consulting specialists can arrive at the best solutions in the least time.
Start Receiving Remote UNIX/Linux, Sun Solaris, or macOS and OS X Network Help from Progent
To get started with Progent's phone services in Augusta-Richmond County Georgia or to learn additional information about Progent's phone support programs, contact Progent at
Phone-based Support Services Available from Progent
Progent's remote consulting engineers possess advanced credentials in a comprehensive set of technologies. This breadth of capability permits Progent's consultants to address almost any crisis that may occur in a small or midsize company information system. Certificates awarded to Progent support experts in UNIX-family platforms include Certified Network Administrator for Solaris, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician, Apple ACSA, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Cisco credentials owned by Progent technical support engineers include Cisco Certified Internet Expert in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional, CCNA, Security Professional (CCSP), Voice Professional (CCVP), and Design Associate.
To provide assistance to businesses with mixed-OS environments, Progent also provides the support of engineers who have advanced Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). Progent's security experts include CISM consultants, CISSP network security experts, and Information System Security Architecture Professional (ISSAP) engineers.
Online technical services provided by Progent to small businesses in Augusta-Richmond County include:
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UNIX/Linux, Sun Solaris, and macOS and OS X Expertise
Progent's UNIX, Linux, Solaris, and macOS and OS X phone-based consulting services cover a broad range of information technology such as system architecture, messaging solutions, system and process security, UNIX and Windows integration, VMware products for server consolidation and simplified administration, and migration from older applications to current Windows or Linux environments. Progent's group-based approach to solving network problems promotes quick escalation, when required, to consultants with appropriate experience to handle complex situations. This accelerates repair of urgent problems, minimizes lost productivity, and lowers support expense.Progent's UNIX/Linux consultants can provide emergency remote help for diagnosing problems affecting UNIX, Linux, or Solaris networks based on popular versions of UNIX such as:
- macOS and OS X
- Sun Solaris
- IBM AIX Operating System
- HP-UX
- BSD
- SCO
- SGI/Irix
- RedHat Linux
- SUSE
- Debian GNU/Linux
- Slackware
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Contact a Cisco Certified Internetwork Expert (CCIE) for Complex Infrastructure Problem Solving
The Cisco Certified Internetwork Expert certification is the premier accreditation for networking engineers, and validates a consultant's technical knowledge at the expert level. CCIEs can handle the most stubborn issues associated with network planning, installation, maintenance, protection, and troubleshooting. Cisco qualified CCIEs operate with the highest priority with Cisco's in-house support staff in isolating problems with IOS Software network administration tools and coming up with alternate approaches or locating software updates. Cisco CCIEs provide excellent cost-effectiveness because their deep experience allows them to fix the most complex problems rapidly. In many instances, less qualified engineers can struggle for hours or days with the same tasks that a Cisco CCIE can dispose of in minutes.
Few service organizations make Cisco CCIEs accessible to help small and medium sized businesses. Progent offers fast telephone access to a CCIE so you can get immediate help for serious network problems that are impacting worker efficiency but are not within the scope of your local IT support resources. Progent's Cisco-qualified CCIE support experts can interface to your network via state-of-the-art on-line support tools to perform efficient, safe, and affordable diagnosis and repair.
Progent's Cisco CCIEs offer expertise in the entire range of Cisco's popular selection of networking devices including PIX 500 Series Firewalls and ASA 5500 Firewalls, Catalyst Firewall Services Modules, secure broadband and integrated services routers, Aironet wireless access points, Meraki cloud-managed Wi-Fi APs, Voice over IP (VoIP) phones and systems, Catalyst Series switches, as well as Virtual Private Network (VPN) solutions.
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Certified Windows Expertise
Progent's Microsoft-certified remote support professionals can provide computer system problem solving and consulting help for all Microsoft server technologies. Progent is a Microsoft Certified Partner and can provide your company the assistance of support professionals who can assist your company with a wide range of technology support such as
Windows Server 2012 R2 planning and deployment,
Windows Server 2008 R2 set up,
Microsoft Exchange Server 2019 integration,
Microsoft Exchange 2016 planning and deployment, Microsoft Exchange 2013 configuration,
Exchange Server 2010 monitoring and support,
SharePoint Server 2016 migration and hybrid deployment consulting services,
SharePoint 2019 planning and integration, Microsoft Teams configuration help, Microsoft Skype for Business planning and deployment support, Lync Server 2013 integration and Office Communications Server upgrade, Forefront TMG 2010 management and ISA Server maintenance, MS SQL Server 2019 planning and deployment consulting, Microsoft SQL Server 2017 expertise, SQL Server 2016 migration and programming, and SQL Server 2014 support,
Systems Center Operations Manager (SCOM) network monitoring,
Project Server and Server Online training,
Small Business Server 2011 support, and
Windows 2012 R2 Essentials cloud integration.
Progent in addition can deliver a wide range of online desktop consulting and support services including Windows 7 migration support, moving to 64-bit workstation applications, configuring Office 2010, and streamlining workstation deployment.
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CISM and CISSP Certified System Security Engineers
Progent's qualified CISSP, ISSAP, and CISM network security consultants offer a range of system protection solutions to bolster the protection of your UNIX, Linux, Sun Solaris, Apple Mac or Microsoft Windows environment against internal or external threats or assist your business to recover quickly after a damaging penetration. Security solutions offered by Progent include: comprehensive network security evaluation using tools such as GFI LANguard Network Security Scanner, AMAP Application Scanner, and products from Metasploit and Netcat; fast recovery from virus and worm attacks; integrating firewalls; establishing safe mechanisms for remote and mobile connectivity; defending your messaging system against viruses, spam and directory harvest attacks; and offering 24x7 proactive monitoring.
- Hybrid Cloud Integration
Progent can provide expert online consulting support to help companies of any size connect their networks with popular public cloud platforms such as Azure and Amazon Web Services (AWS). Progent can help your it team to design and manage hybrid ecosystems that support Windows and Linux operating systems and apps in both cloud-only solutions or in hybrid network models that combine local resources as well as public cloud services. To help you to integrate public cloud services with networks, Progent offers a variety of public cloud integration support services that include Office 365 Exchange Online integration solutions with on-premises installations of Exchange, Microsoft Azure enterprise hybrid cloud solutions, Amazon AWS hybrid cloud integration support, Amazon Web Marketing Service development and debugging, and Google Cloud integration expertise. Progent has more than two decades of background providing advanced consulting services online, and Progent can make sure you complete your cloud integration initiatives quickly and affordably.
Progent offers the services of seasoned remote consulting professionals for contract IT projects that small companies frequently request. Progent's rates for longer-term development or consulting projects are determined based on the level of expertise of the engineers involved. Progent's background in these special fields of information technology allows customers to complete critical projects within budget and on schedule. Progent's special online consulting services include:
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Call Center Services
Progent's Help Desk support alternatives for small and midsize companies with environments that incorporate UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft products include full-service Call Center outsourcing, Virtual Helpdesk services, and Help Desk consulting. Progent's Standard Help Desk Call Center support services are designed for small businesses who don't have the money or time to build and maintain an in-house Help Desk Call Center but who need quick response from an effective Call Center with proficient phone assistance plus the in-depth expertise to escalate the most challenging tasks to advanced engineers.Progent’s Help Desk sharing services make it possible for your business to split responsibilities for Help Desk services transparently between your in-house IT staff and Progent's large roster of certified technical support technicians and matter experts (SMEs). Progent’s shared Help Desk service is an advanced support solution built around the leading professional services automation (PSA) tool for handling service requests, ticket lifecycle, responsibility, status tracking, and metrics.
Progent's Help Desk Call Center consulting expertise can aid you in establishing an effective new Call Center or enhancing your existing organization, evaluating or modifying Help Desk software to meet the special demands of your corporation, or adding temporary online personnel to reinforce your existing Call Center resources during demanding events such as software migrations, major updates, or rolling out brand new business software.
Progent's Help Desk Call Center staff of veteran network consultants provides your clients in Augusta-Richmond County Georgia immediate communication with an efficient technical support group with substantial background offering phone consulting and remote troubleshooting for networks powered by UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft products. Progent's concentration is to earn the Call Center the reputation as a crucial enabler of business efficiency, and Progent's goal is to fix and not simply record IT problems.
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Business Applications Support: Training, Programming, and Integration
Progent's Applications Consulting Group provides online and in-depth consulting expertise and education in specific business application fields such as Enterprise Requirements Planning, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also offers expertise, programming, and training for Microsoft business applications such as Microsoft CRM, Microsoft Office Project, Microsoft Office Word, and Microsoft Excel. For additional information on Progent's consulting, programming, and training services for UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, go to Progent's Applications Experts Team.Progent's Apple Mac professionals can nurture the imaginative components of Macintosh systems by offering remote consulting support and education in graphics, audio, and video. Progent's support professionals can provide expertise in a range of Mac creative tools such as Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Digidesign Pro Tools, Apple Final Cut Pro, and Adobe After Effects. Progent's Mac specialists can also assist you with specific jobs like scanning or digitizing audio/video or setting up an audio/video production facility.
Online Network and Server Monitoring Support
Progent offers businesses in Augusta-Richmond County Georgia online computer system monitoring services centered around MS System Center Operations Manager IT infrastructure monitoring, enhanced by Progent for your business so that your network support is proactive and automated. By exposing looming trouble spots before they expand into network outages, system monitoring can avoid stressful and expensive network breakdowns. Progent can also use server and infrastructure monitoring tools such as Nagios and MRTG to troubleshoot UNIX/Linux, Solaris, or Apple macOS and OS X systems, Windows systems, or environments powered by a combination of OS platforms.
To get in touch with Progent about urgent online help with UNIX, Linux, Solaris, or macOS and OS X computer systems, go to Progent's Nationwide Phone-Based Support, telephone
Eastern Georgia Contact Information:
Progent offers consulting services and onsite technical support throughout the Eastern Georgia and South Carolina.
| City | Address | Phone | Link |
| Augusta-Richmond County | 901 Greene St Augusta, GA 30901 United States |
(706) 760-7377 | Augusta-Richmond County Network Support Services |
| Savannah | 2 East Bryan Street, 4th Floor Savannah, GA 31401 United States |
(912) 446-1200 | Savannah Network Support Services |
An index of content::
Award Winning Lync Server 2013 high availability Consultants
Lync Server 2013 video conferencing Consultancy
Lync 2010 supports Instant Messaging, Real Presence, voice/video conferencing, desktop collaboration, and both IP-based and public switched telephone network (PSTN) calling. Microsoft Lync Server 2010 can enhance the capability of Exchange, SharePoint Server and Office or cloud-based Office 365 and simplify management through integration with Active Directory. Lync can also cut expenses by doing away with VoIP equipment and subscription services, PBX systems, or conventional video conferencing technology. Progent's Microsoft-certified unified communications experts offer remote and onsite support services to assist you to manage and repair your existing Lync Server 2010 deployment or assess the advantages of migrating from Lync Server 2010 to Skype for Business, which is the renamed and revamped version of the product. Progent can also help your organization to plan and execute an efficient Skype for Business upgrade.
Largest IT Services Office 365 Exchange Online and on-premises Exchange
Urgent Expert Microsoft Certified On-site Support Hybrid Configuration Wizard
Microsoft has made a strong effort to enable seamless hybrid networks that combine Office 365 Exchange Online and on-premises Exchange deployments. This allows you to have some mailboxes hosted at your on-premises datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consultants can assist your organization with any phase of planning, integrating and troubleshooting your hybrid Exchange Online solution. Progent's Exchange specialists can provide occasional support to help you through challenging technical bottlenecks and also can provide comprehensive project management outsourcing to ensure your hybrid Office 365/Exchange solution is successfully completed on schedule and within budget.
Systems Management Server 2003 Support and Integration
SMS Migration Online Support
Microsoft Systems Management Server 2003 offers extra functionality for change and configuration management of Windows-based networks via SMS Feature Packs. Feature Packs reduce the net administrative expense of managing and deploying software by making it simpler to copy system images, manage mobile computers, and operate management tools. In addition to alerting you about techniques to cut management costs by deploying SMS 2003 Feature Packs, Progent's consulting experts can help you prepare and perform IT projects involving areas that Feature Packs are intended to streamline. Progent's adoption and update services can lower cost and eliminate business disruption as you move to new operating systems and applications. Progent's wireless consulting experts can show you how to develop efficient procedures and standards to manage PDAs and intelligent mobile phones so your field force stays efficient and secure. Progent's CISSP-certified consultants and CISM-certified security experts can show you how to design a security strategy that includes standards, processes and IT products to keep your IT computer system safe.
Service Reporting Support Services
Online Help Service Reports
Progent uses an enterprise-class service reporting system that records and organizes complete documentation for all delivered support activities. Unlike some freelance consultants or local support organizations who provide minimal documentation or details of services done, each service provided by Progent is accompanied by full documentation. Each Progent consultant has use of the support reports transmitted by each consultant to each customer. The practice of documenting and archiving support activity results in more effective support and eliminates a slew of typical misfortunes such as when a support client is effectively held hostage to a consultant who refuses to let go of the keys to the kingdom.
IT Consulting Firm Small Office
24/7/365 Small Business Small Business IT Consulting Company
Progent offers businesses of any size world-class network remote or onsite consulting services for networks powered by Windows technology and Microsoft's .NET servers including MS Exchange Server 2013 and Microsoft SQL Server 2012. Progent's Microsoft and Cisco Certified network consulting experts also can provide security consulting for businesses varying in size from the small office to the global enterprise.
Technical Consultant SCCM 2012 Troubleshooting
Configuration Manager 2012 Support
Progent can assist your business to prepare for, implement, and operate Microsoft System Center 2012 R2 Configuration Manager. Progent can help you to upgrade efficiently to Configuration Manager 2012 from a legacy device and application management platform or assist you to enhance your existing SCCM 2012 environment to support your evolving business requirements. Also, Progent can assist you to build an infrastructure that fully supports SCCM by delivering expertise with associated Microsoft technologies such as Active Directory Domain Services, SQL Server and SQL Server Reporting Services, and Internet Information Services.
Supplemental Helpdesk Professional
Shared Support Desk Remote Consulting
Progent’s Help Desk Co-management service allows your business to share responsibilities for Help Desk support seamlessly between your IT team and Progent's large roster of veteran technical support technicians and matter experts (SMEs). Progent’s Help Desk Co-management service is an advanced support solution built around the top shared PSA platform for managing end-user service requests, ticket lifecycle, responsibility, status tracking, and metrics.
Remote Employees IP Voice Professional
Remote Employees IP Voice Remote Support
Progent can help small and medium-size companies to implement VoIP solutions to give their at-home workers the benefit of seamless access to the corporate phone network.
Immediate Microsoft Office 2003 Networking Firms
Upgrading Microsoft Windows
Progent’s IT outsourcing support offerings for small businesses include planning Server 2003, .NET Server, and BackOffice environments, coordinating upgrades to Windows XP, Windows Server 2003, Active Directory, and Exchange Server 2003, Help Desk services, remote and on-premises repair, resolving chronic IT issues, and producing a company-wide security plan. Progent can help you maximize network reliability and performance via non-stop technologies, resilient network architecture, and proactive server monitoring. Progent also offers special project assistance for large-scale upgrades and can help with requirements definition, product identification, bill of materials production, vendor qualification, purchasing logistics, and complete documentation. Progent’s IT outsourcing help also includes training for office productivity products such as Microsoft Office XP.
Expert Microsoft Certified Server Skills Transfer
Remote Server Skills Transfer
Progent practices knowledge transfer from Progent's support experts to clients. By educating customers to resolve technical issues that are within their comfort zone, Progent is able to concentrate on providing high-value services where Progent faces little competition. Mid-size companies who work with trusted freelance service providers or who employ internal support staffs benefit when Progent transfers knowledge about new technology and proven processes to make their networks more robust, secure, and productive.
Microsoft IT Support
Microsoft Office System Server Consultant
Progent’s computer outsourcing support offerings for small companies include planning Windows XP, .NET, and Microsoft BackOffice environments, coordinating migrations XP, Windows 2003 Server, Active Directory, and Exchange Server 2003, Help Desk Call Center, remote and on-site repair, fixing stubborn integration problems, and producing a company-wide security plan. Progent can show you how to maximize network availability and throughput via zero-downtime technologies, redundant network architecture, and proactive server monitoring. Progent also offers special project assistance for major migrations and can help with requirements assessment, product inventory, BOM development, sourcing selection, purchasing coordination, and professional documentation. Progent’s computer outsourcing help also includes education for office productivity programs such as Office XP.
24/7/365 Part-Time CIO Onsite Technical Support
Top Rated Support Outsourcing CIO
Progent can supply small companies with an IT management professional who can function as a part-time Chief Information Officer. This part-time Chief Information Officer can provide strategic direction to help you deploy sensible technology to improve business operations so they match better with your business goals. Your business can create and implement a well conceived information technology plan without incurring the expense of a full-time Chief Information Officer.
Work from Home IP Voice Remote Troubleshooting
IT Consulting Work at Home VoIP
Progent can help small and mid-size businesses to configure VoIP technology to provide their at-home employees the advantage of transparent extensions of the corporate phone network.
Colbolt Linux Online Consulting
Mandrake Linux Services
Progent's Linux support services provide small businesses and developers support for administering and maintaining Linux computers that run with Microsoft-based technology. Progent offers your organization access to Linux experts, support professionals certified by Microsoft and Cisco, and security specialists with CISSP credentials. This wide array of experience provides you with a convenient single source to help you build and manage a secure and robust cross-platform connectivity and communications infrastructure that allows Linux and Microsoft coexistence by integrating MS Windows with major Linux derivatives such as RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware.
Microsoft Experts Excel 2003 Engineers
Excel Power Query Programming Companies
Progent's Microsoft-certified Excel and Office 365 Excel consultants offer a broad range of online support services to help you to plan, program, pilot test, install, manage, and troubleshoot applications based on any version of Excel, including Excel Online and Microsoft Office 365 Excel. Progent can help your business to move your legacy Excel applications to the latest versions of Excel, integrate Excel with Apple iOS-powered iPhones and iPads and Android smartphones and tablets, and identify and fix compatibility problems between different versions of Office Excel. Progent can provide on-demand help to organizations looking for a fast solution to a stubborn issue related to Excel and Progent can also provide full project management services for migrating or creating line-of-business application software based on Excel. Progent's cost-effective webinar training classes for Office Excel can be custom tailored to meet the needs of individual users or groups.
Microsoft Exchange Server 2016 Migration On-site Technical Support
Microsoft Exchange Server 2016 Upgrade Planning IT Consultant
Progent can help you in all facets of your upgrade to Exchange 2016 such as planning high availability (HA) infrastructure for a local, cloud-based or hybrid environment; server and CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2 or later; moving mailboxes; Windows Hyper-V design; specifying mass storage capacity required for your virtual machines (VMs), mailbox databases and logs; setting up HLB for fault-tolerant CAS services; designing, building and validating Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating your firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Microsoft Office 365; and configuring Outlook on the web.
SIEM Technology Consulting Services
Information Assurance Firewall Configure
GIAC (Global Information Assurance Certification) was established in 1999 to validate the knowledge of IT security experts. GIAC certifications are acknowledged by businesses and institutions all over the world including and the U.S. NSA. Progent's GIAC-certified information assurance consultants offer expertise with all of the security services addressed within GIAC accreditation including evaluating infrastructure vulnerability, incident handling, intrusion detection, web-based application security and security information and event management (SIEM) solutions.
Wi-Fi VoIP phone integration Specialist
wireless IP phone upgrades Engineer
Progent's Cisco Wi-Fi VoIP phone configuration and troubleshooting experts offer remote and onsite assistance to help you build and maintain a Cisco Wi-Fi VoIP phone deployment by providing services that can range from troubleshooting the configuration of an IP phone or AP to providing project management outsourcing or co-sourcing services for modernizing the Wi-Fi infrastructure of an entire campus.
Data Center Remote Technical Support
Consulting Services Relocation
For enterprises with branch offices in or any area served by Progent's consultants, Progent's Microsoft-Premier network consulting experts and authorized Cisco system specialists offer a range of network consulting services such as project management, Sarbanes Oxley compliance, office relocations, corporate security, network architecture, local or remote emergency support, and troubleshooting for colocation hosting facilities. A Progent network consultant can help you plan a multi-site network that makes efficient use of co-location facilities and Internet data centers. Progent’s Microsoft Certified engineers can help major enterprises plan, deploy and support major rollouts of updated releases of Microsoft technology such as Enterprise Active Directory, Microsoft Exchange Server, SharePoint, Microsoft SQL, and Enterprise editions of Windows. Progent’s Cisco Certified Internetwork Expert and Cisco Certified Network Professional experts can assist you to deploy Cisco technology for connection solutions that incorporate basic, high-performance, integrated, and wireless networking.
Consulting Teleworker Helpdesk
At Home Workers Helpdesk Remote Support
Progent offers small and medium-size companies overflow or comprehensive Help Desk call center support services for telecommuters.
5520 wireless controller Engineer
prime infrastructure Consultant
Progent can help you to configure Cisco wireless LAN controllers to manage and monitor wireless networks of all sizes. Progent can help you to maintain and debug your existing Cisco Wi-Fi solution or carry out a smooth transition to Cisco's latest Wi-Fi controller solutions.
SCCM Cloud Integration Consulting
Information Technology Consulting SCCM Planning
Configuration Manager automates application and device provisioning across multiple sites, simplifies security and compliance settings control, keeps track of network resources, protects against corporate data leakage, performs health monitoring, allows secure self service, and delivers a single control mechanism for administering multi-OS ecosystems based on on-premises, cloud, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager consulting team and Azure cloud specialists can assist your organization with any aspect of planning, implementing, operating and repairing a SCCM deployment for local, cloud, or hybrid networks.
Urgent Planning Phase: Design and Architecture Proposals Network Management Services
Planning Phase: Design and Architecture Proposals Consolidate
When performing consulting projects for enterprise customers, Progent follows a phased approach based on defined milestones so as to meet budgetary, scheduling and engineering targets while reducing business disruption. Progent's Enterprise Services Project Methodology follows industry project management procedures based on the leading practices described by the Microsoft Solutions Framework Project methodology which includes requirements definition, architecture proposals, pilots, design adjustments, and expert implementation. All phases are recorded to make available a comprehensive summary of IT services delivered and to assist in downstream system maintenance.
Enterprise hybrid cloud Professionals
Hybrid cloud integration Services
Progent can provide advanced online support services to help businesses integrate their networks with popular public clouds including Azure and Amazon Web Services. Progent can help you to design and manage cost-effective ecosystems that can include Windows and Linux systems and applications in both cloud-based systems or in hybrid topologies that utilize physical IT assets along with public cloud services. To help you to integrate public clouds with physical datacenters, Progent offers a range of cloud integration support services such as Microsoft Azure hybrid cloud design and deployment services, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service programming and debugging. Progent has more than 15 years of background providing advanced consulting expertise online, and Progent can make sure you complete your cloud integration projects quickly and affordably.
Exchange 2013 Unified messaging Setup and Support
Microsoft Experts Exchange 2013 Network Consultant
Exchange Server 2013 includes major enhancements to the functionality of its predecessor Microsoft Exchange Server 2010 and introduces powerful new features plus a revamped architecture. These enhancements affect vital IT areas like ease of administration, high availability (HA), security and compliance, cost of ownership, collaboration, scalability, throughput, compatibility, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consultants can help you understand the possible advantages of migrating to Microsoft Exchange Server 2013, design a cost-effective test and rollout plan, and educate your IT team to manage your Microsoft Exchange Server 2013 solution. Progent can also provide ongoing remote consulting and management services for Microsoft Exchange 2013.
24x7 Exchange 2007 Server Consultant Services
Microsoft Exchange Online Technical Support
Progent's Microsoft certified consultants can show you how to design and deploy an efficient in-place Exchange Server 2007 upgrade strategy that avoids network downtime, reduces long-term service demands, and makes your Microsoft Exchange Server 2007 easy to manage. For complex multi-server or multi-site upgrades, Progent has the background to complete your move quickly and affordably. Progent's Microsoft Exchange 2007 support, repair, and design offerings include assistance with the integration of third-party add-ons to Microsoft Exchange 2007 Server and the design of unified messaging solutions powered by Exchange 2007 Server.
Development Group Amazon Marketplace Web Service programming
Urgent Amazon Marketplace Web Service development Developer Firm
Amazon Marketplace Web Service (Amazon MWS) is a collection of APIs that enables Amazon sellers to streamline their business processes by automating crucial sales activities such as listings, orders, shipments, fulfillment, and reports. By leveraging Amazon's extensive online ecosystem and automating their sales processes, merchants can expand their reach, lower their cost of sales, improve response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can work with your development team and provide programming, workflow integration, project management support, and training so you can cut development time and costs and expedite your ROI.
Small Office Consulting Service
Small Office installation and Administration
Progent's Microsoft and Cisco premier computer consultants can provide advanced support for a wide array of products and technologies and can provide that assistance remotely nationwide or in person in select cities throughout the country and anywhere in California. Progent offers remote support for networks based on Microsoft Windows, UNIX, Linux, Sun Solaris, or Apple ac, or for systems that include a combination of Microsoft Windows and UNIX-based platforms. Progent also can provide access to the help of Cisco CCIE network engineers for the toughest network problems, plus the support of CISSP and CISM-qualified security engineers to handle complex security planning and problem solving. Progent has provided online network support to companies in every state in the U.S.
Award Winning Offsite Employees Network Infrastructure Support Services
Remote Support Services Remote Workers Network Infrastructure
Progent can assist small and mid-size businesses to design, configure and troubleshoot the network infrastructure to support at-home workers.
ProSight Email Encryption Engineers
Consult Email Polymorphic Virus Protection
Progent's ProSight Email Guard solution uses the services and infrastructure of leading information security vendors to deliver centralized control and comprehensive security for all your inbound and outbound email. The hybrid structure of ProSight Email Guard managed service combines a Cloud Protection Layer with an on-premises security gateway appliance to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne threats. The Cloud Protection Layer acts as a first line of defense and blocks most unwanted email from reaching your security perimeter. This reduces your exposure to external threats and saves network bandwidth and storage. Email Guard's on-premises gateway appliance provides a deeper level of inspection for inbound email. For outgoing email, the onsite gateway offers anti-virus and anti-spam filtering, DLP, and encryption. The onsite security gateway can also assist Exchange Server to monitor and protect internal email traffic that originates and ends inside your security perimeter.
JAVA Development
Open Now Web Site Design Firm
If you want to revamp your production web site, create internal websites for applications such as HR or employee education, design a high-impact web presence for a new venture, or write line-of-business, data-driven custom web applications, Progent can provide skilled and experienced web developers. Progent's consultants can also show you how to build and manage a safe, fault-tolerant server and communications infrastructure, including remote and wireless access, to support your web tools.
Offsite Employees Endpoint Management Technical Support
At Home Workforce Endpoint Management Consultant Services
Progent can assist small and medium-size companies to implement unified remote endpoint management tools for administering devices operated by teleworkers.
SQL Programming Company
Integration Firm SQL Server Capacity Planning
Microsoft SQL Server 2000 is a rich, Web-enabled database and data analysis solution that enables the rapid development of cutting-edge high-end programs that can give your business a significant competitive edge. SQL Server features built-in support for XML and the ability to query across the Internet and outside the firewall. The knowledge and experience of Progent's Microsoft-certified SQL Server 2000 engineers, averaging more than over 10 years of work supporting Microsoft integration, ensures you success in planning, installing and administering Microsoft SQL Server solutions that are well integrated with other applications powered Microsoft's .NET platform.
System Center 2016 and Operations Management Suite Technical Consultant
System Center 2016 Endpoint Protection Consulting
Progent's Microsoft-certified consulting experts have over 10 years of background planning, deploying, optimizing and fixing SCOM environments and offer companies of any size advanced remote or on-premises consulting services for Microsoft SCOM 2012. Progent can assist your company to design a topology for System Center 2012 Operations Manager servers that provides the responsiveness and resilience required to watch over your datacenter efficiently, whether your datacenters are onsite, cloud-based, or a mixed environment. Progent can also help you to import and set up System Center 2012 Operations Manager management packs according to best practices for tracking network fabric and both Microsoft and third-party applications and services. Also, Progent can provide fast remote or onsite technical support to assist you to remediate serious problems uncovered by Microsoft SCOM 2012.
Midsized Office Technician
Cisco and Microsoft Certified Expert Mid-size Office Consultant
Progent provides technical services for mid-size businesses with 100 to 250 network clients. The medium size company or work group has traditionally been an underserved part of the market for network support expertise. The overhead and service delivery practices of large third-party service firms make them excessively expensive for the typical small company or small medium business (SMB), which usually has a minimal IT budget with which to support an IT system whose advanced technology and capability are often comparable to the information systems of far larger enterprises. Progent's support delivery model, which takes great advantage of online support, virtual network technology and 24x7 network monitoring, significantly lowers the IT support costs of an SMB while providing the mid-size organization with enterprise-level support from professional, world-class consultants knowledgeable in a wide array of small business technologies. If your mid-sized organization or small business is looking for the quality of network support needed by a medium size organization without budgeting big-company prices, call Progent.
Windows 7 Backup and Restore Remote Technical Support
Windows 7 Migration Networking Help
Progent's Microsoft certified consultants can provide remote and on-premises consulting expertise to assist you to manage, support, and repair PCs powered by Windows 7 and can also provide help with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent can provide expertise with change management, data and identity protection, backup and restore, remote access, smartphone and tablet integration, wireless network design, and remote network monitoring.
Top Ranked Exchange 2019 Hybrid Integation Network Consultant
Microsoft Exchange 2019 IT Services
Progent can assist your organization in any phase of your migration to Exchange Server 2019 including configuring Windows Server 2019 Core for hosting Exchange; planning high availability infrastructure for an on-premises, Microsoft cloud connected or hybrid environment; moving mailboxes; designing and implementing Hyper-V virtualization; setting up hardware load balancing; setting up Database Availability Groups (DAGs) with MCDB caching; setting up Skype for Business 2019 for voicemail services; integration with SharePoint Server or SharePoint Online; updating firewalls; integration with Microsoft Office 365; and setting up Outlook clients.
Largest Microsoft Certified Partner IT Consultants SQL Server 2016
SQL Server Reporting Services Online Support
Progent’s Microsoft certified professionals can provide small and medium size businesses advanced Microsoft SQL Server support. Microsoft SQL Server is a complete, web-ready database and data analysis package that enables the speedy creation of advanced business applications that offer your company a competitive advantage. SQL Server provides core support for XML and can query across the Internet and outside the firewall. In addition to offering consulting, maintenance and problem solving services, Progent’s SQL consultants can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the profitability of your information system. Progent can also help you upgrade from older editions of SQL Server to Microsoft SQL Server 2005.
Top Rated Extended Helpdesk Information Technology Consulting
Virtual Call Desk Information Technology Consulting
Progent’s Help Desk Co-management service makes it possible for your business to share responsibilities for Help Desk support transparently between your in-house IT staff and Progent's nationwide pool of certified desktop support engineers and subject matter experts. Progent’s Co-managed Help Desk service is a collaborative service desk solution built around the leading shared professional services automation (PSA) platform for managing end-user service requests, ticketing, ownership, status tracking, and reporting.
Cisco Network Management Small Business IT Consulting
After Hours Cisco Network Management Small Business IT Outsourcing Firm
Progent's Cisco-Premier network management consultants can show you how to use Cisco's network management tools along with a selection of powerful third-party applications to build a comprehensive network management strategy in order to keep your network operating smoothly, conserve expensive resources, guard your data, revive quickly from hardware breakdown or malicious assaults, and allow you to add or reassign valuable resources intelligently and affordably as your company evolves.
WatchGuard Firebox T-Series Firewall Protection
WatchGuard Firewall Security Consultants
Progent offers consulting expertise for WatchGuard Firewall security appliances such as the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can show you how to select, deploy, and manage a WatchGuard Firewall product that aligns with your network security requirements and budget. Progent can assist you to maintain outdated WatchGuard firewall appliances or migrate smoothly to current WatchGuard firewalls.
Meraki Air Marshal Remote Support
Meraki 802.11ac AP Migration Online Consulting
Progent's Cisco-certified wireless networking consultants can provide remote and on-premises consulting and troubleshooting services to help your organization to design, configure, administer, tune, and repair wireless networks that incorporate Cisco's Meraki access points. Progent's consultants can also help you to design and implement hybrid networks that combine local and cloud-hosted services and that provide easy access, advanced security, streamlined management, and consistent performance for all your wired and wireless devices.
Online Troubleshooting Microsoft Dynamics CRM
MS CRM Support and Setup
Microsoft CRM helps mid-market companies build positive customer interactions. Built-in Sales and Customer Service modules allow employees to share information to help promote sales success and offer steady, effective customer service. Progent can configure the most sensible network infrastructure, including local and offsite wireless connectivity, to support MS CRM, and Progent's Experts Team can provide your company with a certified MS CRM professional who can help you combine Microsoft Dynamics CRM with your sales or customer support databases.
Catalyst 4900 Switch Integration
Catalyst 2900 Switch Technology Consulting
With Cisco Catalyst switches for small and medium-sized companies, Cisco allows companies to realize all the benefits of adding smart traffic control into their networks. Cisco's Catalyst switch product line makes it possible to enable features to make your network infrastructure highly robust to accommodate real-time requirements, expandable to support future growth, secure enough to protect restricted data, and designed for differentiating and controlling all traffic to streamline network operations. Progent's CCIE and CCNP certified engineers can show you how to select and deploy Catalyst switches appropriate for your company. In addition, Progent's CISM and CISA certified security consultants can show you how to create a strategic protection policy and configure Cisco switches so they help support your security strategy. Cisco Catalyst switches that Progent provides expertise for include Cisco's Catalyst 2940 switches, Catalyst 3560 switches, Catalyst 4948 switches, and Catalyst 6500 Series Switches.
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