UNIX and Linux Online Consulting for
Augusta-Richmond County Small Office IT Networks
For small businesses in Augusta-Richmond County Georgia, Progent offers support for networks based on UNIX or Linux or for environments that include a combination of UNIX-family systems and Microsoft technology. Progent has provided online support to companies in every state in the U.S. (See Progent's customer recommendations). Progent also offers the consultation CCIE-qualified network specialists for complex connectivity problems, as well as the assistance of CISA and CISSP-accredited security consultants to handle advanced security design and disaster recovery preparedness.
Progent's online technical support services represent exceptional value because they are equipped with the real-world background and the advanced technology to resolve the majority of information system issues quickly. Efficient support lowers direct costs since service calls take up a smaller number of billable consulting minutes. Remote support also eliminates the expense of sending a consultant to your office. Your company benefits additionally in indirect expenses by minimizing or avoiding system downtime and associated costs resulting from business disruption, upset clients, idle workers, and de-focused management.
Progent's billing model for remote support is structured to stretch your network support investment. Progent bills on a per-minute basis for phone consulting, so you pay only for the services that you actually get. Unlike typical remote service companies, Progent imposes no service activation surcharge or minimum payments. Progent's one-minute granularity and simple model for billing do away with scenarios where fast repairs somehow turn into big tabs. Progent's skill at disposing of technical issues efficiently results in your company conserving cash.
Progent's Online Support Technologies
Over time, Progent has developed a collection of optimized technologies and field-tested processes which ensure the highest level of efficiency for online engineering help and troubleshooting for small and midsize company information networks. Progent provides safe VPN support for gateways from multiple popular sources including Microsoft, Cisco, Juniper, Netscreen and Checkpoint. Secure VPN access allows the experts of Progent's remote service group to link to your company's computer system remotely without compromising system security.
Progent's sophisticated service reporting system keeps extensive documentation describing all service that Progent's customers have received. Progent's staff engineers have the benefit of the details of all help delivered to every Progent customer by any engineer. This database of trouble tickets and responses is structured as a quickly exploitable support knowledge base that permits Progent's remote support experts to share their knowledge company-wide to make sure that the quality of Progent's support grows over time. Progent's advanced certifications and working relationships with important technology companies such as Cisco and Microsoft permit access to other massive technical databases and allow fast response from vendors' in-house engineering staff with the result that Progent's remote service experts can find optimal solutions promptly.
Get Online UNIX, Linux, Solaris, or macOS and OS X Computer Help from Progent
To get started with Progent's phone services in Augusta-Richmond County Georgia or to find out additional information about Progent's phone support programs, call Progent at
Remote Network Support Services Offered Progent
Progent's phone-based technical service engineers possess certified skills in a comprehensive array of products and technologies. This broad scope of capability permits Progent's engineers to tackle virtually any emergency likely to crop up in a small or midsize company network. Credentials awarded to Progent engineers in UNIX-family platforms include Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer, Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Cisco certifications owned by Progent service engineers include Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate, CCSP, CCVP, CCDA and CCDP.
To help companies with multi-platform environments, Progent also offers the support of engineers with high-level Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). Progent's security engineers include Certified Information Security Manager consultants, CISSP network security experts, and CISSP-ISSAP engineers.
Online support services provided by Progent to customers in Augusta-Richmond County include:
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UNIX/Linux, Solaris, and macOS and OS X Expertise
Progent's UNIX/Linux, Solaris, and Apple macOS and OS X online consulting services address a wide range of computer technology including system architecture, messaging solutions, network and operational security, UNIX/Linux and Windows coexistence, virtual server products for server hardware consolidation and simplified administration, and migration from older systems to the latest MS Windows or Linux environments. Progent's team-based methodology for solving network problems enables fast escalation, when required, to engineers with task-relevant experience to tackle challenging situations. This accelerates repair of critical problems, minimizes lost productivity, and cuts support expense.Progent's UNIX/Linux support engineers can provide urgent online help for diagnosing problems affecting UNIX, Linux, or Solaris networks based on popular versions of UNIX including:
- macOS and OS X
- Solaris
- IBM AIX Open UNIX
- HP-UX
- BSD
- SCO UNIX
- Silicon Graphics IRIX (SGI/IRIX)
- RedHat
- SUSE Linux
- Debian GNU/Linux
- Slackware Linux
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Talk to a Cisco Certified Internetwork Expert for Complex Network Troubleshooting
The Cisco Certified Internetwork Expert (CCIE) credential is the highest recognition for networking consultants, and certifies an individual's technical knowledge at the expert level. Cisco CCIEs know how to deal with the most difficult challenges surrounding network infrastructure planning, installation, management, security, and problem solving. Cisco qualified CCIEs operate with the highest priority with Cisco's internal support staff in analyzing anomalies with Cisco IOS Software network management tools and developing workarounds or locating program updates. Cisco qualified CCIEs offer exceptional cost-effectiveness because their deep experience permits them to find solutions for the most difficult problems quickly. In common instances, less experienced consultants can struggle for hours or days with identical problems that a CCIE can dispose of in a few minutes.
Few support organizations make Cisco-qualified CCIEs accessible to assist small and mid-size businesses. Progent can provide quick phone contact with a Cisco authorized CCIE so your company can get timely help for serious network issues that are hurting business efficiency but are beyond the experience of your regular IT maintenance resources. Progent's Cisco CCIE consultants can connect to your computer system using state-of-the-art remote support tools in order to perform efficient, secure, and economical diagnosis and repair.
Progent's Cisco CCIEs can provide consulting for the entire range of Cisco's popular family of infrastructure devices including PIX 500 Series Firewalls and ASA Series Firewalls, the Catalyst FWSM modules, secure high-speed and IS routers, Aironet wireless access points and bridges, Cisco Meraki cloud-managed APs, Voice over IP (VoIP) phones and systems, Catalyst switches, plus VPN technology.
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Authorized MS Windows Support
Progent's Microsoft-expert online service professionals can deliver network problem solving and consulting assistance for all Microsoft server technologies. Progent is a Microsoft Certified Partner and can offer your company the expertise of consulting engineers who can assist your company with a wide range of platform support including
Windows Server 2012 R2 integration,
Windows Server 2008 R2 installation,
MS Exchange Server 2019 deployment,
MS Exchange Server 2016 planning and deployment, Exchange Server 2013 consulting,
Exchange Server 2010 monitoring and support,
SharePoint 2016 migration and hybrid integration support,
SharePoint 2019 planning and integration, Microsoft Teams planning and integration, Skype for Business migration support, Microsoft Lync Server 2013 integration and Microsoft Office Communications Server upgrade, Forefront TMG administration and ISA Server maintenance, MS SQL Server 2019 planning and deployment consulting, MS SQL Server 2017 expertise, SQL Server 2016 integration and programming, and Microsoft SQL Server 2014 support,
Systems Center Operations Manager system monitoring,
Project Server and Server Online training,
Small Business Server 2011 consulting, and
Windows Essentials cloud integration.
Progent in addition can deliver a broad range of remote PC desktop support and troubleshooting services such as Windows 7 migration support, preparing for to 64-bit desktop software, configuring Microsoft Office 2010, and automating desktop configuration.
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CISM and CISSP Certified System Security Specialists
Progent's certified CISSP and ISSAP security consultants offer a variety of security services to improve the immunity of your UNIX/Linux, Solaris, Apple Mac or Windows network against internal or external threats or help your business to recuperate rapidly after a serious penetration. Security support services offered by Progent include: comprehensive security evaluation utilizing utilities such as GFI LANguard NSS, EEYE Vulnerability Scanner, and products from Metasploit and Netcat; fast recovery from malicious attacks; installing firewalls; building safe mechanisms for off-site and mobile connectivity; guarding your email system from viruses, spam and DHA attacks; and offering round-the-clock proactive monitoring.
- Hybrid Cloud Solutions
Progent offers expert online support to help businesses of any size integrate their information networks with popular public clouds including Azure and Amazon AWS. Progent can assist your IT team to design and administer hybrid ecosystems that can include Windows and Linux operating systems and apps in either cloud-only solutions or in hybrid topologies that combine on-premises resources as well as public clouds. To assist you to incorporate cloud services with physical datacenters, Progent can provide a range of cloud migration services such as Microsoft 365 integration solutions with on-premises Exchange, Azure hybrid cloud solutions, Amazon AWS hybrid cloud integration, Amazon Web Marketing Service programming and debugging, and Google Cloud Platform planning and integration expertise. Progent has more than 20 years of background delivering advanced consulting support online, and Progent can make sure you complete your cloud migration initiatives on schedule and within your budget.
Progent offers the skills of world-class online consulting professionals for contract IT projects that small businesses frequently request. Billing charges for ongoing development or consulting tasks are set based on the level of expertise of the consultants required. Progent's experience with these special areas of computer technology enables customers to execute critical initiatives economically and on time. Progent's special remote engineering services include:
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Call Center Expertise
Progent's Call Center support alternatives for small and midsize organizations with environments that incorporate UNIX, Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft technology include full-service Help Desk Call Center outsourcing, Virtual Help Desk services, and Helpdesk operations consulting. Progent's Standard Help Desk Call Center support services are designed for smaller organizations who lack the resources to support an internal Call Center but who want quick communication with a dependable Help Desk with professional phone assistance plus the technical depth to escalate the most challenging tasks to high-level engineers.Progent's shared Help Desk services make it possible for your business to split the load for Help Desk services transparently between your IT staff and Progent's large roster of veteran technical support technicians and matter experts (SMEs). Progent's Co-managed Help Desk service is a collaborative support solution based on the top professional services automation tool for handling service requests, ticketing, ownership, progress tracking, and reporting.
Progent's Help Desk Call Center consulting expertise can support you in creating an effective new Help Desk Call Center or enhancing your current organization, selecting or customizing Help Desk Call Center software to meet the special requirements of your business, or adding temporary online staff to work with your existing Call Center team during demanding scenarios such as software migrations, mass upgrades, or installing brand new business software.
Progent's Help Desk Call Center staff of seasoned network experts gives your clients in Augusta-Richmond County Georgia instant contact with an effective technical support group with substantial background offering telephone-based consulting and remote diagnostics for computer environments based on UNIX/Linux, Solaris, macOS and OS X, Cisco, or Microsoft products. Progent's focus is to earn the Call Center recognition as a crucial contributor to business efficiency, and Progent's intent is to resolve and not just annotate technical issues.
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Business Applications Services: Education, Custom Development, and Problem Solving
Progent's Applications Experts staff provides remote professional consulting expertise and training in specific application areas that include Enterprise Requirements Planning, MRP, custom programming for accounting packages, and Customer Relationship Management (CRM). Progent also can deliver consulting expertise, custom development, and training for popular Microsoft business applications including CRM, Microsoft Office Project, Microsoft Office Word, and MS Excel. To find out additional information on Progent's consulting, programming, and education services for UNIX/Linux, Solaris, macOS and OS X, or Microsoft applications, visit Progent's Applications Experts Services.Progent's Mac professionals can nurture the artistic aspect of Apple Mac environments by offering remote help support and training in imaging, sound, and motion video. Progent's support professionals can provide expertise in a variety of Macintosh programs including Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, MOTU Digital Performer, Apple Final Cut Pro, Apple Motion, and After Effects. Progent's consultants can also assist you with special projects such as capturing or digitizing audio/video or putting together an audio/video post production studio.
Online Network Monitoring Support
Progent can provide businesses in Augusta-Richmond County Georgia remote network monitoring support powered by MS Operations Manager network monitoring, adapted by Progent to suit your business so your IT support is proactive and automated. By uncovering looming issues before they evolve into network outages, automated monitoring can ward off stressful and expensive network breakdowns. Progent can also use network monitoring utilities like Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX, Linux, Solaris, or macOS and OS X environments, Microsoft Windows systems, or systems that incorporate a mix of operating systems.
To contact Progent about emergency phone-based expertise with UNIX, Linux, Sun Solaris, or macOS and OS X networks, go to Progent's Urgent Remote Support, phone
Eastern Georgia Contact Information:
Progent offers consulting services and onsite technical support throughout the Eastern Georgia and South Carolina.
| City | Address | Phone | Link |
| Augusta-Richmond County | 901 Greene St Augusta, GA 30901 United States |
(706) 760-7377 | Augusta-Richmond County Network Support Services |
| Savannah | 2 East Bryan Street, 4th Floor Savannah, GA 31401 United States |
(912) 446-1200 | Savannah Network Support Services |
An index of content::
.NET C++ Development
.NET C++ Reporting
Progent's software experts have worked for 20 years with .NET technologies and the Visual Studio development environment and can build or update .NET applications quickly and affordably.
Top Quality On-site Support Dynamics GP/Great Plains
24x7 Configuration Microsoft Financial Software
Dynamics GP 2010 financial software is a comprehensive business management and analytics solution that unifies data and processes throughout your company, communicates seamlessly with other applications, and connects workers, customers and vendors regardless of time or place. Designed for small to mid-size businesses, Dynamics GP 2010 and Microsoft Dynamics GP Version 10.0 provide functionality for financials, analytics and reporting, project management, inventory and order control, eCommerce, HRM, CRM, field service, manufacturing, retail, and web-based business services. Progent can show you how to set up and maintain a reliable, protected computer and network infrastructure to support Microsoft Great Plains, and can give you access to expert Great Plains professionals to help your business benefit from the full potential of Microsoft Dynamics GP/Great Plains 2010.
Symantec VelociRaptor Security Contractor
information Systems Audit Symantec VelociRaptor
Progent's Symantec consultants can assist you to maintain legacy Symantec firewall and Symantec VPN appliances such as the Symantec Raptor and Symantec VelociRaptor line or show you how to migrate to newer firewall/VPN solutions. Progent can also help you create and execute a complete security plan that can incorporate firewall/VPN devices and software, outsourced security and network defense services, system monitoring software, and documented policies and enforcement procedures. Progent has the expertise to be your single resource for on-going technical support, maintenance, education, and security expertise.
Teleworker IT Services
Offsite Workers Online Technical Support
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Videoconferencing Configuration
Tandberg Video Conferencing Consulting
Progent can provide access to a veteran specialist with extensive experience installing, managing, and upgrading immersive telepresence platforms from top-tier vendors such as Cisco/TANDBERG, Polycom, and LifeSize. Progent can work with your internal network management group, your Internet Service Provider, and your telepresence platform supplier to help your company maximize the strategic value of your video conferencing ecosystem.
Ekahau Wi-Fi RF Spectrum Analysis Onsite Technical Support
Ekahau Predictive Wi-Fi Site Design Onsite Technical Support
Progent's Ekahau-certified Wi-Fi site design experts can assist your business to design, deploy, tune, manage and troubleshoot a Wi-Fi network customized for your venue. Progent offers online or on-premises expertise for Ekahau Pro for predictive Wi-Fi design, Ekahau Sidekick for onsite RF measurement, Ekahau Analyzer for troubleshooting RF issues, and Ekahau Insights for monitoring the performance of multiple Wi-Fi sites.
Microsoft Exchange 2019 Network Installations
Electronic Messaging IT Service Provider
Progent's Microsoft-certified consultants have 20 years of experience providing electronic messaging and unified email/telephony solutions for companies. Progent offers economical Microsoft Exchange Server support services to enhance email security and virus protection, provide fault tolerant email, and implement remote and mobile email access. Progent's Microsoft Exchange help and support services can assist you in planning and implementing a Microsoft Exchange update or a migration from a legacy SMPT system or outdated Microsoft Exchange software such as Exchange 5.5 to Exchange Server 2010.
Training Live Online Office Excel
Information Technology Consulting Company Online Microsoft 365 Excel Training
Progent provides customized online instruction for an array of client applications and environments including Microsoft Office and Microsoft 365 Excel, Word, PowerPoint and Visio plus Adobe Acrobat Writer, Adobe Photoshop, Crystal Reports, and Windows 10. Remote instruction offers the advantages of traditional in-person seminars, including immediate communication between clients and trainers, but eliminates the expenses of travel and the hassle of attempting to accommodate the schedules of multiple workers. Available to single students or classes of all sizes, Progent's live online instruction allows the trainer to run the seminar from an online facility while the clients can be dispersed across a campus or across the the U.S. Live online learning utilizes proven teaching tools like broadcast white boards, real-time questions, and collaborative desktops. Classes can be short and targeted to specialized topics or longer in time and broader in scope.
24/7/365 Microsoft and Cisco Amazon Marketplace Web Service development training Coding
Cisco and Microsoft Certified Amazon MWS integration training Contract Programming
Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that allows Amazon sellers to improve the efficiency of their operations by automating key sales activities including listings, orders, shipments, inbound and outbound fulfillment, and finances. By tapping into Amazon's extensive online selling environment and automating their sales processes, vendors can expand their market, reduce their cost of sales, accelerate response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service developers can work with your development staff and provide application programming, workflow integration, project management support, and mentoring so you can cut development time and costs and expedite your ROI.
Remote Consulting Cisco Network Management Solutions
Cisco Network Management Solutions Small Business Specialist
Progent's Cisco-Certified network management consultants can show you how to use Cisco's management tools alongside a variety of specialized third-party applications to build a complete network management solution in order to keep your environment running smoothly, fully utilize limited resources, protect your data, recover rapidly from hardware failure or malicious assaults, and enable you to expand or reassign valuable resources intelligently and economically as your business grows.
Exchange 2013 Active Directory Support and Setup
Exchange 2013 Upgrade Specialists
Microsoft Exchange 2013 incorporates significant improvements to the functionality of its predecessor Exchange 2010 and delivers powerful innovations plus a redesigned architecture. These improvements affect key areas such as manageability, high availability (HA), security and compliance, cost of ownership, teamwork, scalability, throughput, compatibility, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consultants can help you understand the potential business benefits of migrating to Microsoft Exchange 2013, design a cost-effective test and rollout strategy, and train your IT team to maintain your Microsoft Exchange Server 2013 solution. Progent can also provide affordable remote support and management for Microsoft Exchange Server 2013.
24-Hour WatchGuard SSL VPN Firewall Configure
WatchGuard Firebox M570 Firewall Security Consultancies
Progent provides support expertise for WatchGuard Firewall security gateways such as the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can help you select, deploy, and manage a WatchGuard Firewall product that aligns with your network security requirements and budget. Progent can assist you to maintain outdated WatchGuard firewalls or migrate smoothly to current WatchGuard firewall solutions.
Network Performance Analysis Technology Consulting
ProSight Remote Network Infrastructure Monitoring Specialist
ProSight WAN Watch is an infrastructure management service that makes it simple and inexpensive for small and mid-sized organizations to diagram, track, optimize and troubleshoot their connectivity hardware such as switches, firewalls, and access points as well as servers, endpoints and other devices. Using state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch ensures that network diagrams are kept updated, copies and displays the configuration of almost all devices connected to your network, monitors performance, and sends notices when potential issues are discovered. By automating time-consuming network management activities, ProSight WAN Watch can knock hours off common tasks like network mapping, expanding your network, locating appliances that require critical software patches, or identifying the cause of performance problems.
IT Services for Service Providers Remote Troubleshooting
Consulting for Service Providers Online Consulting
Progent's Reseller Program for IT Service Firms lets you take advantage of Progent's consulting engineers while retaining your own brand as a seamless extension of your network services team.
Windows Server 2019 integration Technology Consulting Services
Microsoft Certified Windows Server 2019 integration Help and Support
Progent's Microsoft-certified Windows Server 2019 experts can help your company to design and implement a cost-effective migration to Windows Server 2019 using existing deployment architecture or a cloud-hosted or hybrid deployment model. Microsoft Windows Server 2019 offers major improvements in scale, speed, manageability, virtualization, security and compliance, hybrid on-prem plus cloud deployments, availability, and container support.
Exchange Server 2003 Upgrade Support Services
Exchange Server 2003 Technology Consulting
Progent's certified engineers offer computer help and IT consulting expertise for Exchange Server 2003, Microsoft Windows 2003 Server, and for the entire family of Microsoft server platforms. Progent's upgrade, configuration, management, and support expertise for Microsoft Exchange Server include system design, deployment, documentation, onsite and off-site technical support, Help Desk Call Center support, expert security consulting, and comprehensive network management outsourcing.
SharePoint 2019 Web Parts Remote Support Services
Specialists SharePoint 2019 PowerApps
Progent's certified SharePoint Server 2019 and SharePoint Online consultants offer economical online and onsite expertise, application development, and technical support services for organizations of any size who want to upgrade to SharePoint Server 2019 or SharePoint Online from prior versions of SharePoint. Progent can assist you design and carry out an efficient migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that incorporates local and cloud-based resources into a seamless information management system.
ProSight Duo MFA Specialists
Technical Support Services Duo MFA and Single Sign-on
Progent's Duo services incorporate Cisco's Duo technology to protect against compromised passwords by using two-factor authentication (2FA). Duo supports single-tap identity verification on Apple iOS, Android, and other personal devices.
Exchange 2019 Server IT Consulting
Exchange 2019 O365 Integration Outsourcing
Progent can help your organization in any phase of your migration to Microsoft Exchange 2019 such as configuring Windows Server 2019 for hosting Exchange; planning high availability infrastructure for an on-premises, Microsoft cloud connected or hybrid environment; moving mailboxes; designing and implementing Hyper-V; configuring hardware load balancing (HLB); setting up DAG groups with MCDB solid-state caching; setting up Skype for Business 2019 for cloud voicemail; setting up collaboration with SharePoint; preparing firewalls; integration with Microsoft 365 and setting up Outlook clients.
IT Outsourcing Article
IT Co-sourcing White Paper
Progent's IT outsourcing packages provide budget-friendly network consulting for mid-size organizations. Whether it includes planning network infrastructure, setting up an internal Help Desk or using an outside one, deploying an updated email platform, monitoring your network, or building an on-line business application, outsourcing your network engineering services can reduce expenses and minimize risks, permitting IT service budgets to increase in a more moderate and manageable fashion than is possible by amassing a large, all-purpose in-house network support organization. Progent's Outsourcing White Paper and flyers explain how Progent can enable you to create a protected and highly available system architecture for your vital Windows-powered business software such as Windows Server 2008, Microsoft Exchange Server, and SQL Server 2008.
Remote Server Management Specialist
Peppercon eRIC Professional
Remote server management cards offer IT administrators full control of a server without the requirement for a personal presence. Through these server management cards, all console screen information plus keyboard and mouse functionality are transferred to an off-site session to an IT professional who can be situated anywhere with Internet access. Progent's Microsoft and Cisco authorized engineers can assist you to plan, deploy, and manage a fault-tolerant company network that incorporates remote server management cards and Progent can use these remote management cards to provide low-cost remote technical support. Progent is familiar with a variety of remote server management cards such as Aten IP9001 remote server management cards, American Megatrends MegaRAC remote management cards, Dell remote server management cards, HP Lights-Out 100c remote server management cards, and Peppercon remote management cards.
UNIX Consulting
Solaris Support and Setup
Progent's Sun Solaris family consulting services provide small and mid-size companies and developers help with managing and maintaining Solaris environments that run with Microsoft-based networks. Progent can give your business access to Sun Solaris consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM and CISA credentials. This wide range of experience provides you with a convenient single consulting firm to show you how to create and maintain a secure and robust mixed-platform network and communications environment that supports Solaris and Microsoft interoperability by combining Windows with major variants of UNIX such as Mac OS X, Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and SGI/Irix or major Linux derivatives such as RedHat, SUSE Linux, CentOS, Ubuntu Linux, PCLOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian-GNU, and Slackware.
System Center 2016 and SSRS Reporting Support
Immediate SCDPM 2016 Specialists
Progent's Microsoft-certified consulting experts have over 10 years of experience planning, implementing, optimizing and fixing Microsoft SCOM solutions and offer organizations of any size expert remote or onsite consulting services for System Center 2012 Operations Manager. Progent can assist you to design an architecture for Microsoft SCOM 2012 servers that delivers the performance and availability required to monitor your IT resources effectively, whether your infrastructure are on-premises, in the cloud, or a mixed environment. Progent can also assist you to install and set up SCOM 2012 management packs based on leading practices for tracking network fabric as well as Microsoft and third-party applications and services. Also, Progent can deliver responsive online or on-premises troubleshooting to assist you to remediate critical issues detected by System Center 2012 Operations Manager.
Microsoft Certified IT Training Engineer
Expert Training Specialist
Progent practices information transfer from Progent's consultants to clients. By educating clients to deal with problems that are within their comfort zone, Progent is able to concentrate on providing high-value skills where Progent faces few competitors. Small businesses who work with trusted freelance service providers or who employ in-house IT personnel benefit when Progent transfers information about new technology and proven methodologies to make their IT environments more robust, secure, and productive.
VMware VCDX-NV Professional
VMware NSX Virtual Networking Specialist
VMware's NSX virtual network platform enables you to create entire networks in software. NSX allows virtual networks to be deployed instantly and administered with a high level of automation regardless of the hardware used by the underlying IP network. VMware Site Recovery Manager supports automated recovery, application mobility, and transparent site migration, failback and re-protect. Site Recovery Manager also enables non-intrusive testing for site recovery, updates and fixes and can produce audit reports to verify full service restoration, validate Service Level Agreements and prove disaster recovery compliance. When used with VMware's NSX network virtualization platform, VMware SRM can quickly recover the entire logical network topology at the recovery site. Progent offers the skills of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager system architect to help your organization to design, configure, test and manage a DR solution based on VMware SRM and VMware NSX.
Dharma ransomware hot line Consult
ransomware removal and data restore Consulting
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can help your business to contain the spread of an ongoing ransomware breach. Call 800-462-8800
Expertise for IT Service Firms On-site Support
Consulting for IT Service Providers Engineer
Progent's Support Program for IT Service Organizations lets you take advantage of Progent's consulting engineers while retaining your own brand as a seamless arm of your network consulting staff.
24-7 Expert Training IT Consultants
CCIE Expert Certified Knowledge Transfer Remote Technical Support
Progent is committed to information transfer from Progent's consultants to clients. By teaching customers to deal with technical issues that are within their comfort zone, Progent can focus on providing high-value services where Progent has few competitors. Small businesses who work with trusted independent service providers or who employ in-house IT personnel benefit when Progent passes on information about critical technology and tested methodologies to make their IT environments more reliable, secure, and productive.
Support Services Anti-Virus
Anti-Spam Reseller
E-Mail Guard is Progent's economical antispam and anti-virus managed service that gives small companies enterprise-quality protection from spam, viruses, DHA attacks, and other types of e-mail-based assaults on IT networks. E-Mail Guard is based on Postini's perimeter management technology, a full suite of web-based anti-spam and virus defense services that stop email attacks before they are able to breech the corporate firewall. Perimeter Manager also allows administrators monitor and control their e-mail application, regardless of server vendor, hardware type, or data center location.
Windows 2016 Disaster Recovery Online Help
Windows Server 2016 Hybrid Help and Support
Progent's certified IT consultants offer Windows Server 2016 integration consulting services to help organizations of all sizes to plan and implement an efficient move to Windows Server 2016 and Hyper-V 2016 using an on-premises, cloud, or hybrid architecture. Progent can help your company to assess the value of Windows Server 2016 for your environment and can help you with any aspect of designing, configuring, managing or troubleshooting your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can help your organization to benefit from the many innovative disaster recovery and security capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines, Credential Guard, Just In Time Privileged Access Management, Virtual Machine software load, Storage Replica, plus workgroup and multi-domain failover clusters.
Server Management Consulting
Emergency Specialist Virtual Server Technology
By using virtual server technology, companies can operate multiple virtual servers on one physical server. Virtual server technology enables businesses to gain all the benefits of server segmentation, while avoiding the costs associated with purchasing extra server hardware. Virtualization is the enabling technology behind private clouds, which provide major advantages such as reducing the costs of hardware, datacenter facilities, and administration while improving information security, network availability, and recoverability. Other key server management options are network monitoring utilities, Windows Server Update Services, and remote server management cards. Progent's professional server management experts can assist you in all areas of server virtualization and management to allow your company to contain expenses and save time.
Cisco Firewalls Support and Setup
Computer Engineer Cisco VPN and Firewall
Progent's Cisco CCIE-certified networking experts can help you to maintain older PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X firewalls. Progent can also assist you to configure, administer, upgrade and troubleshoot Cisco ASA 5500-X firewalls with Firepower Services.
Largest Online Support Services Supplemental Call Center
Shared Help Desk Consultant
Progent provides three essential types of Helpdesk support including Microsoft and Cisco Help Desk Outsourcing Support Services, Virtual Help Desk Services, and Helpdesk Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk team of trained Microsoft and Cisco experts offers your customers easy access to a reliable support group with years of experience delivering phone support and online repair for IT systems based on Microsoft products. Progent's focus is on earning the support Call Center a respected reputation as a key contributor to company productivity. Progent's goal is to fix rather than simply record problems.
Consult ISSAP Certified Security Architecture
ISSAP Certified Cybersecurity Architecture Technology Professional
Progent's ISSAP Certified security consultants, or Information Systems Security Architecture Professionals, are consultants who have been awarded ISSAP status as a result of thorough examination and extensive work with information security design. ISSAP security experts have in-depth understanding of access management mechanisms and techniques, phone system and network infrastructure security, cryptography, needs evaluation, BCP and disaster recovery, and physical security integration. Progent's ISSAP-certified security consultants can assist your business with all phases of architecture security.
Firesight Remote Support
Consulting Services ASA with Firepower
Cisco's Firepower NGFWs Firewalls deliver a major performance improvement compared to Cisco's previous-generation ASA 5500-X security appliances and offer unified management of advanced security capabilities such as application visibility, next-generation intrusion protection with risk prioritization, advanced malware protection (AMP), DDoS mitigation, and sandboxing. Progent's Cisco CCIE-certified firewall experts can assist your organization to design and execute a smooth migration to Cisco Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and show you how to enhance Firepower firewalls with Cisco's cloud-based services to create and centrally manage IT environments that span local offices, data centers, private clouds and public clouds.
24-7 Immersive Telepresence Support and Integration
Videoconferencing On-site Support
Progent offers the services of an accredited engineer with an extensive background integrating technology from the major telepresence providers including Cisco, Polycom, and LifeSize and can help your company to design, configure, upgrade, or troubleshoot a video conferencing solution that preserves your current investment and optimizes the strategic value of your information network. Progent also offers the services of infrastructure engineers able to assist businesses of any size to build and troubleshoot a communications network that provides the speed, dependability, security, and scalability required to accommodate your telepresence solution.
SCCM IT Consulting
24/7 SCCM Migration Network Engineer
System Center Configuration Manager automates application and device provisioning and updating, centralizes compliance settings management, keeps track of network resources, guards against corporate data leakage, performs health reporting, allows secure self service, and offers a common control mechanism for administering mixed-operating system networks running on-prem, cloud, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager consulting team and Microsoft Azure cloud integration specialists can assist your organization with any facet of planning, installing, operating and repairing a System Center Configuration Manager deployment for local, cloud, or hybrid environments.
Windows 11 and TCP Remote Support
After Hours Windows 11 Power Automate Onsite Technical Support
Progent's Windows 11 consulting experts can provide a variety of services for Windows 11 such as Microsoft 365 solutions, mobile device management, telecommuter access, security and compliance, centralized provisioning, and Help Desk Call Center support.
Microsoft 365 and Android Technical Support Services
Online Support Microsoft 365 AD FS
Microsoft supports transparent hybrid environments that integrate Microsoft 365 and local Exchange deployments. This allows you to have specific Exchange mailboxes hosted on your physical datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's certified Exchange consultants can assist your organization with any phase of designing, integrating and debugging your hybrid Exchange Online solution. Progent's Exchange specialists can deliver occasional expertise to help you resolve challenging technical bottlenecks and also offer comprehensive project management outsourcing or co-sourcing to make sure your hybrid Exchange solution is carried out on time and within budget.
IT Services Juniper Junos J-Web
Firewall Setup Juniper Junos Network and Security Manager
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
9800 Series wireless controller Network Consultants
DNA Center On-site Support
Cisco's Catalyst Wi-Fi controllers streamline the management of wireless LANs by unifying the configuration and control of Wi-Fi access points, optimizing Wi-Fi throughput by reducing the impact of radio frequency congestion, improving Wi-Fi uptime with fast failover, and strengthening data security by detecting cyber threats and filtering network traffic based on user class and locale. Progent's Wi-Fi consultants can help your business to configure Cisco wireless LAN controllers to manage Wi-Fi LANs of all sizes. Progent can assist you to administer and troubleshoot your existing Cisco-based Wi-Fi solution or carry out a smooth migration to Cisco's modern wireless controller technology.
Supplemental Help Desk Outsourcing
Support and Setup Help Desk Sharing
Progent's Co-managed Call Center service allows your business to share the load for Help Desk services seamlessly between your IT staff and Progent's roster of certified technical support technicians and subject matter experts (SMEs). Progent's Help Desk Co-management service is a collaborative service desk solution built around ConnectWise Manage, the leading shared professional services automation platform for handling end-user service requests, ticketing, ownership, status tracking, and metrics.
Microsoft Exchange Upgrade Network Consulting
Exchange 2003 Upgrade Technology Consulting
Progent's Microsoft Premier engineers can provide world-class support for major deployments of Microsoft Exchange. Progent's experts can show you how to plan multi-site Exchange rollouts or updates and can provide local personnel to assist large companies with installations of Exchange Server 2007 in the or any area served by Progent's consultants.
Company-wide Standards for Best Practices Network Support
Microsoft Solutions Framework Project Methodology Small Business Computer Consulting Company
Progent's staff of Microsoft and Cisco Certified experts average longer than ten years of hands-on industry experience, at the front lines of IT service, performing a wide range of technical projects for a large array of customers. Each Progent support professional shares a refined set of individual best practices that are combined into company-wide best practices standards that Progent teaches its support team. This ensures that you get not only world-class IT skills, but also a consultant with field-tested approaches for applying computer knowledge to fix real-world IT problems efficiently.
Microsoft LCS Server 2007 Outsourcing
Microsoft LCS Server 2007 Troubleshooting
Microsoft Office Communications Server provides IM and Real Presence in a scalable, world-class package featuring advanced security, transparent compatibility with additional Microsoft products, an expandable, industry-standard development environment, and support for regulatory requirements such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Communications Server allows lower costs and elevated operational efficiencies, enhanced individual output, and better IP protection. MS Office Communications Server has been superseded by Lync Server, which itself has been revamped and renamed Skype for Business. Progent's Microsoft-certified IM and Presence consultants can provide remote and on-premises support and troubleshooting services for your Office Communications Server deployment and can help your organization to assess the costs and benefits of upgrading to Skype for Business. Progent can also assist you to design and execute a smooth migration that will add significant strategic value to your IT system
Windows 2008 R2 Configuration
Windows Server 2008 BranchCache Consulting
Progent's certified professionals can assist you you to calculate the advantages of Windows Server 2008 for your business, create test programs and rollout strategies, install Windows Server 2008 with your network environment and applications, train your support staff how to run enhanced management tools, and deliver ongoing consulting and troubleshooting via low-cost alternatives such as Help Desk Call Center support and remote technical assistance.
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