UNIX, Linux, Sun Solaris, Mac OS X Online Support Services for
Augusta-Richmond County Small Office Networks
For small companies located in Augusta-Richmond County Georgia, Progent offers support for computer systems based on UNIX, Linux, Sun Solaris, or macOS and OS X or for environments that include a combination of UNIX-family systems and Microsoft Windows technology. Progent has delivered remote troubleshooting to companies in all 50 states in the United States. (See Progent's customer recommendations). In addition, Progent offers the expertise of Cisco CCIE engineers for challenging infrastructure issues, plus the services of CISA and CISM-accredited security consultants to help with advanced security design and disaster recovery preparedness.
Progent's online technical support services offer excellent value due to the fact that they have the real-world background and the advanced technology to solve most information system problems quickly. This lowers immediate expenses since solutions require a smaller number of billable consulting minutes. Remote help also eliminates the cost of dispatching a consultant to your site. Your company benefits even more with incidental costs by reducing or avoiding system outages and related losses resulting from business discontinuity, upset customers and vendors, idle workers, and distracted management.
Progent's pricing model for remote help is designed to get the most out of your IT service dollar. Progent bills by the minute for phone assistance, so you are invoiced just for the services that you actually get. Unlike many remote support firms, Progent asks for no initialization surcharge or minimum fees. Progent's per-minute granularity and clean policy for pricing save you from situations where fast repairs manage to end up as major tabs. Progent's penchant for handling technical issues efficiently translates into your company spending less cash.
Progent's Remote Support Tools
Over the years, Progent has developed an arsenal of customized tools and field-tested methodologies that permit the highest level of efficiency for remote engineering help and troubleshooting for small company computer networks. Progent provides safe VPN support for VPN gateways from multiple popular sources such as Microsoft, Cisco, Juniper Networks, Netscreen and Watchguard. Protected VPN connectivity allows the experts of Progent's Technical Response Center to interface to your company's network remotely without compromising system security.
Progent's advanced service reporting application maintains extensive histories of the support that Progent's customers have received. Progent's authorized service personnel have the benefit of the history of support rendered to every client by any Progent engineer. This database of trouble tickets and responses is structured as a conveniently accessible internal knowledge base that enables Progent's online support professionals to share their knowledge with the whole team to ensure that the value of Progent's support services improves daily. Progent's advanced certifications and close relationships with major technology companies such as Cisco and Microsoft make available additional extensive technical support knowledge bases and permit fast access to manufacturers' internal support staff so Progent's online service specialists can find the most efficient solutions promptly.
Get Remote UNIX, Linux, Sun Solaris, or macOS and OS X Technical Help from Progent
To get started with Progent's remote services in Augusta-Richmond County Georgia or to learn more about Progent's phone support programs, call Progent at
Online Network Support Services Provided by Progent
Progent's phone-based consulting engineers offer credentials in an extensive set of technologies. This breadth of IT skills enables Progent's consultants to resolve practically any emergency likely to take place in a small or midsize company network. Certificates earned by Progent engineers in UNIX/Linux platforms include Sun Solaris SCNA, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician, Apple Certified System Administrator, Apple Certified Support Professional, and Technical Coordinator (ACTC). Cisco credentials awarded to Progent service engineers include Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified Network Professional (CCNP), CCNA, CCSP, Voice Professional, and Design Professional.
To provide assistance to businesses with multi-OS environments, Progent also offers the services of engineers who have advanced Microsoft credentials such as Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Solution Developer (MCSD). Progent's security engineers include Certified Information Security Manager consultants, CISSP-certified cybersecurity experts, and CISSP-ISSAP consultants.
Online services provided by Progent to customers in Augusta-Richmond County include:
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UNIX/Linux, Solaris, and Apple macOS and OS X Support Services
Progent's UNIX/Linux, Solaris, and macOS and OS X remote consulting services cover a broad array of information technology including system infrastructure, messaging solutions, network and operational security, UNIX/Linux and Windows coexistence, virtual server products for server economization and easy administration, and transitioning from older applications to current Microsoft Windows or Linux-powered solutions. Progent's team-based methodology for solving network problems promotes quick escalation, if necessary, to engineers with appropriate experience to tackle complex situations. This accelerates repair of critical problems, minimizes network downtime, and cuts support expense.Progent's UNIX and Linux consultants can offer urgent remote help for analyzing problems affecting UNIX, Linux, or Solaris systems powered by leading variants of UNIX such as:
- macOS and OS X
- Solaris
- IBM AIX
- HP-UX
- Berkeley UNIX (BSD)
- SCO UNIX
- SGI/Irix
- RedHat Linux
- SUSE
- Debian GNU/Linux
- Slackware Linux
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Contact a Cisco Certified Internetwork Expert (CCIE) for Complex Infrastructure Troubleshooting
The Cisco CCIE certification is the top accreditation for network professionals, and indicates an individual's network technology skills at the master level. CCIEs can resolve the most complex problems occurring in network planning, integration, maintenance, security, and problem solving. Cisco CCIEs operate closely with Cisco's in-house engineers in analyzing problems with Cisco IOS network administration tools and coming up with alternate approaches or locating software patches. Cisco CCIEs represent an exceptional cost-effectiveness since their deep experience permits them to fix the most difficult problems rapidly. In typical cases, less qualified engineers can wrestle for hours or days with the same tasks that a Cisco-qualified CCIE can fix in a few minutes.
Few service organizations make Cisco CCIEs available to assist small and medium sized businesses. Progent can provide quick telephone contact with a Cisco CCIE so your company can get urgent assistance for serious network problems that are crippling worker productivity but are outside the comfort zone of your ordinary IT maintenance personnel. Progent's CCIE consultants can connect to your computer system via the latest remote troubleshooting tools in order to perform efficient, safe, and economical analysis and repair.
Progent's Cisco CCIEs can provide consulting for all of Cisco's popular family of networking devices including PIX 500 Series Firewalls and ASA 5500 Firewalls, the Catalyst Firewall Services Module (FWSM), secure broadband and integrated services (IS) routers, wireless access points and bridges, Meraki cloud-managed access points, wired and wireless Voice phones and systems, Catalyst Series switches, plus VPN products.
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Certified Microsoft Windows Experts
Progent's Microsoft-premier online support professionals offer network problem solving and consulting support for the complete line of Microsoft server platforms. Progent is a Microsoft Partner and can offer your business the expertise of support engineers who can help you with a wide variety of technology support such as Microsoft Windows Server 2022 planning and integration consulting,
Windows Server 2019 consulting,
Windows Server 2016 migration support and hybrid cloud consulting,
Windows Server 2012 R2 maintenance,
Windows Server 2008 R2 migration (help, assistance,
MS Exchange 2019 Server deployment,
Microsoft Exchange 2016 migration, Microsoft Exchange Server 2013 integration,
Microsoft Exchange 2010 monitoring and support,
SharePoint 2016 migration and hybrid integration consulting services,
SharePoint Server 2019 planning and integration, Microsoft Teams planning and integration, Skype for Business Server planning and deployment consulting, Microsoft Lync Server management and Office Communications Server 2007 upgrade, Forefront TMG 2010 administration and ISA Server migration, MS SQL Server 2019 integration expertise, MS SQL Server 2017 expertise, SQL Server 2016 migration and programming, and SQL Server 2014 support,
Systems Center Operations Manager (SCOM) network monitoring,
Project Server and Server Online training,
Small Business Server support, and
Windows Essentials migration and cloud integration.
Progent also offers a full array of remote desktop consulting and support services such as Windows 11 migration and planning and implementing Microsoft 365 cloud environments for Windows workstations.
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CISSP, ISSAP, and CISM Certified Network Security Specialists
Progent's accredited CISSP and ISSAP security engineers can provide a range of security solutions that can bolster the immunity of your UNIX/Linux, Sun Solaris, Apple Mac or Microsoft Windows network against assaults or help you to clean up rapidly after a serious penetration. Security support services available from Progent cover thorough security analysis utilizing tools such as GFI LANguard NSS, AMAP Application Scanner, and software from Metasploit and Hydra; quick recovery from malicious attacks; configuring firewalls; building secure techniques for off-site and mobile access; protecting your email infrastructure against spam and DHA attacks; and managing round-the-clock proactive monitoring.
- Hybrid Cloud Solutions
Progent can provide expert online consulting services to help organizations of any size connect their networks with popular public cloud platforms including Azure and Amazon Web Services (AWS). Progent can assist you to plan and manage cost-effective ecosystems that support Windows and Linux operating systems and applications in either cloud-based systems or in hybrid architectures that seamlessly combine physical IT assets as well as public clouds. To help you to integrate cloud services with networks, Progent can provide a range of public cloud migration support services that include Microsoft 365 Exchange Online integration solutions with on-premises Exchange, Azure enterprise hybrid cloud integration, Amazon AWS hybrid cloud migration, Amazon Web Marketing Service programming and troubleshooting, and Google Cloud Platform integration consulting. Progent has more than two decades of background delivering advanced consulting services online, and Progent can make sure you complete your cloud integration initiatives on schedule and affordably.
Progent offers the services of world-class remote consulting professionals for special projects that small companies often need. Progent's rates for longer-term development or consulting projects are set based on the qualifications of the consultants required. Progent's experience with these special fields of computer technology enables clients to execute critical projects within budget and on time. Progent's special online consulting solutions include:
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Call Center Expertise
Progent's Call Center programs for small businesses with networks that incorporate UNIX/Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft products include full-service Call Center outsourcing, Virtual Helpdesk services, and Help Desk operations consulting. Progent's Standard Help Desk Call Center services are ideal for small companies who lack the budget to assemble and manage an in-house Help Desk Call Center but who require quick response from a reliable Help Desk Call Center with professional telephone support plus the technical depth to escalate the most challenging trouble tickets to advanced consultants.Progent's Help Desk sharing services allow your business to share the load for Help Desk services transparently between your IT staff and Progent's large roster of certified desktop support engineers and matter experts (SMEs). Progent's shared Help Desk service is an advanced support solution built around the leading PSA tool for handling end-user service requests, ticketing, responsibility, status tracking, and metrics.
Progent's Call Center consulting support can aid you in building an effective new Call Center or improving your current one, identifying or enhancing Help Desk Call Center software to address the unique needs of your corporation, or adding temporary online staff to reinforce your in-house Help Desk team to handle high-demand events such as software migrations, mass upgrades, or rolling out new business software.
Progent's Call Center staff of seasoned information technology consultants gives your clients in Augusta-Richmond County Georgia fast communication with a large support group with years of experience providing telephone-based help and remote diagnostics for computer environments powered by UNIX, Linux, Solaris, macOS and OS X, Cisco, or Microsoft products. Progent's concentration is to earn the Help Desk Call Center the reputation as a crucial driver of business productivity, and Progent's target is to solve rather than merely document IT problems.
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Business Applications Support: Education, Custom Development, and Integration
Progent's Applications Consulting staff provides remote advanced engineering expertise and training in key business application areas that include Enterprise Requirements Planning, Manufacturing Requirements Planning, accounting system customization, and CRM. Progent also can deliver consulting expertise, custom development, and training for popular Microsoft applications such as Microsoft CRM, Project, MS Word, and MS Office Excel. To learn additional information about Progent's consulting, custom programming, and education offerings for UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, refer to Progent's Business Application Experts Group.Progent's Mac consultants can nurture the artistic facets of Mac environments by providing phone-based help support and training in graphics, audio, and video. Progent's support professionals offer expertise in a range of Apple Mac programs including Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, Final Cut Pro, and Adobe After Effects. Progent's Mac specialists can also help you with common jobs like scanning or digitizing audio or video or establishing an audio/video post production studio.
Remote Network and Server Monitoring Services
Progent offers companies in Augusta-Richmond County Georgia remote computer system monitoring support centered around Microsoft Operations Manager network monitoring and reporting, enhanced by Progent for your business so that your network maintenance is proactive rather than reactive. By exposing potential issues before they evolve into crashes, automated monitoring can avoid disruptive and costly network crises. Progent can also deploy server and infrastructure monitoring utilities like Nagios and MRTG Graphical Traffic Load Monitor to analyze UNIX/Linux, Solaris, or Apple macOS and OS X systems, Microsoft Windows systems, or networks that support a combination of platforms.
To get in touch with Progent about emergency remote help with UNIX/Linux, Sun Solaris, or Apple macOS and OS X networks, visit Progent's Emergency Online Support, telephone
Eastern Georgia Contact Information:
Progent offers consulting services and onsite technical support throughout the Eastern Georgia and South Carolina.
| City | Address | Phone | Link |
| Augusta-Richmond County | 901 Greene St Augusta, GA 30901 United States |
(706) 760-7377 | Augusta-Richmond County Network Support Services |
| Savannah | 2 East Bryan Street, 4th Floor Savannah, GA 31401 United States |
(912) 446-1200 | Savannah Network Support Services |
An index of content::
NLB Test Lab Specialists
Professional Herakles Data Center Test Lab
Progent's Test and Training Lab at the QTS (formerly Herakles) Colocation Center can be used for piloting line-of-business applications, creating efficient system upgrade procedures, evaluating and tuning performance, planning or verifying business continuity strategies, mitigating compatibility problems, and building training systems for new products and technologies. For Progent clients without adequate internal resources to assemble effective test systems, the lab reduces capital costs and technical risk while keeping vital IT initiatives on schedule.
Check Point NGX VPN Firewall Network Install
Check Point UTM-1 Firewall information Systems Audit
Progent's Check Point Software consultants can show you how to choose and deploy Check Point Firewall/VPN software and appliances powered by Check Point Software's security platform to provide an affordable and efficient security solution for your information network. Progent can also help you configure other Check Point technologies such as ZoneAlarm and Check Point Series 80 appliances with security products from other vendors and provide a single stop for continuing technical support, administration, training, and consulting expertise.
Dynamics GP 2015 Azure Integration Consultancy
After Hours Microsoft Dynamics GP 2015 Custom Programming Technology Professional
Dynamics GP 2015 R2 (formerly Great Plains) introduces a new design that enhances cloud readiness, supports the most popular smart phones and tablets, allows single login with Azure AD, and tightens security. Dynamics 2015 R2 also streamlines reporting, includes new Workflows, extends the Web Client, and delivers more than 100 improvements to various applications. Progent's Microsoft-certified consultants offer the broad technical skills and experience to address the critical technical and business issues associated with upgrading to Microsoft Dynamics GP 2015 R2 and can help your organization to perform a smooth migration that will maximize the business value of your investment in this powerful product.
Phobos ransomware hot line Consultant Services
Top Ranked ransomware cleanup and restore Consultant Services
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can assist you to halt the spread of an ongoing ransomware breach. Call 800-462-8800
Professional VMware Site Recovery Manager Testing
VMware SRM Engineers
VMware's popular Site Recovery Manager (SRM) is a component of VMware vCenter that allows you to specify, automate and verify a consistent runbook for recovering services quickly following an outage. Site Recovery Manager supports centrally managed and automated recovery, application mobility, and transparent site migration, failback and re-protect. Site Recovery Manager also enables non-intrusive testing for site recovery, updates and patches and can produce audit reports to confirm full service recovery, validate Service Level Agreements and demonstrate compliance. Progent offers the skills of a VCDX certified VMware Site Recovery Manager consulting expert to assist you to plan, deploy, test and manage a DR system powered by VMware Site Recovery Manager.
Firewall patch management Professionals
Smartphone patch management Consulting
Progent's managed services for patch management provide organizations of any size a flexible and cost-effective solution for assessing, validating, scheduling, implementing, and documenting updates to your servers, peripherals {like scanners, network appliances such as routers and wireless access points, and IoT devices like alarms and robotics.
Microsoft Exchange Upgrade Upgrading
Open Now Spam Filtering Consultant Services
Progent's Microsoft-certified professionals average over 10 years of background delivering email solutions for companies ranging from small offices to large enterprises. Progent offers affordable support for all editions of Exchange Server to enhance email and virus security, design fault tolerant email environments, and implement off-site and wireless email connectivity. Progent's Microsoft Exchange support services can assist you in designing and carrying out a move from a legacy SMPT server or unsupported Microsoft Email package such as Microsoft Exchange 2003 to Microsoft Exchange Server 2019. Progent offers support for Windows 10 and Windows 11 desktops using Outlook and can show you how to integrate Microsoft Outlook Web App (OWA) for popular web browsers. For email virus protection, spam filtering and outbound data leak protection, Progent offers Email Guard managed services.
Professional SQL Server
Microsoft SQL Server Remote Consulting
Progent's Microsoft certified professionals can provide small and mid-sized companies expert Microsoft SQL Server help. Microsoft SQL Server is a comprehensive, Web-enabled database and data analysis platform that opens the door to the rapid creation of enterprise-class business programs that offer your business a competitive advantage. SQL Server provides core support for XML and can query over the Internet and outside the corporate firewall. In addition to offering consulting, maintenance and problem solving services, Progent's SQL consultants can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the profitability of your IT system. Progent can also help you upgrade from older versions of SQL Server to Microsoft SQL Server 2005.
Support and Integration SQL Server 2016 and Amazon Marketplace Web Service
Top SQL Server 2016 AlwaysOn Network Engineer
Microsoft SQL Server 2016 introduces major enhancements in speed, capacity, security, high-availability, BOYD support, and integrated analytics and reporting. New features include PolyBase for processing structured and unstructured files in one appliance for big data applications, Jason support, Row-level Security, Mobile Report Publisher, and centralized management of on-premises and cloud-resident resources. Progent's Microsoft-certified consulting team can deliver online and onsite support to help organizations of any size to deploy, administer or debug any edition of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with all core Microsoft products including Windows Server, Exchange Server 2016, SharePoint Server, Dynamics GP, Skype for Business, and System Center Operations Manager.
Support and Help Cisco GTP/GPRS
ASA 5505 Firewall Setup and Support
Progent's Cisco CCIE-certified network infrastructure consultants can assist you to maintain legacy PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls. Progent can also help you to set up, administer, update and troubleshoot Cisco ASA 5500-X firewalls with Firepower Services.
Integration Company Microsoft Solutions Framework Project Methodology
Company-wide Standards for Best Practices Computer System Consultant
Progent's team of Microsoft and Cisco Premier consultants average longer than ten years of hands-on industry background, at the forefront of IT support, executing a wide range of technical tasks for an extensive array of businesses. Every Progent support professional shares a proven collection of personal best practices which are incorporated into shared best practices standards that Progent instills in its consulting personnel. This guarantees that you get not only world-class technical help, but also a consultant with field-tested approaches for applying computer knowledge to fix actual network problems quickly.
Windows Server 2000 Upgrade Consulting
24 Hour Windows 2000 Consulting
Progent's certified Microsoft Windows 2000 consultants can help you enhance the capability of your existing Windows 2000 Servers and can simplify system management, offer tech support and repair, and enhance security. Progent can also help you create, rationalize, and implement a plan to upgrade from Microsoft Windows Server 2000 to Windows Server 2003. Progent is expert in setting up test programs to reduce the obstacles involved with migrating to Windows 2003 Server by uncovering potential hardware and software compatibility problems.
VMware Site Recovery Manager and NetApp Consulting Services
VMware VCDX certified Specialists
VMware's popular Site Recovery Manager is a component of VMware vCenter that lets you orchestrate, automate and test a consistent runbook for recovering services quickly after an outage. SRM supports centrally managed and automated recovery, application mobility, plus non-intrusive site relocation, failback and re-protect. Site Recovery Manager also allows non-disruptive testing for disaster recovery, upgrades and patches and can generate reports to confirm complete service restoration, validate Service Level Agreements and demonstrate DR compliance. Progent offers the skills of a VCDX certified VMware SRM consulting expert to help your organization to design, deploy, test and manage a disaster recovery solution powered by VMware Site Recovery Manager.
Security patch management Specialist
Patch management Services
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Cisco IP Video phones Consultant
Cisco VoIP Phones and Jabber On-site Technical Support
Progent's Cisco certified networking experts offer advanced support for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can help you to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and design UCS server high availability solutions.
SentinelOne XDR Technology Professional
SentinelOne Ransomware Defense Consultancy
Progent is a reseller and consulting firm for SentinelOne's Singularity product family, a subscription-based, cloud-centric threat management platform that incorporates machine learning technology and advanced services to deliver cutting-edge endpoint detection and response (EDR).
High-Availability Failover Clustered Servers Consultant Services
Consultants Fault Tolerant Server Clustering
Progent offers Microsoft Windows Cluster Server assistance to help your company deploy zero-downtime clustered servers that can deliver 100% uptime. Windows cluster servers for fault-tolerant systems include Windows 2003 Cluster Server, Microsoft SQL Cluster Server, and Microsoft Exchange Cluster Server. By showing you how too build fault-tolerant server clustering solutions based on Windows Server Cluster 2003, Progent's Certified Windows experts make sure that your high availability server clusters are set up to optimize the competitive value of your IT network.
SQL Server 2019 Machine Learning Server Online Support Services
SQL Server 2019 Development Technology Consulting Services
Progent's certified SharePoint Server 2019 and SharePoint Online experts offer economical remote and on-premises consulting expertise, application development, and debugging services for businesses of any size who want to upgrade to SharePoint Server 2019 or SharePoint Online from older versions of SharePoint. Progent can help you design and carry out a cost-effective upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that incorporates onsite and cloud components into a cohesive intranet system.
Best VMware VDR Backup Consultant Services
MozyPro Consultant Services
Progent can provide economical remote access to consultants skilled in a broad range of utilities and services that provide solutions for protecting Microsoft Windows, Mac, and Linux servers and workstations plus notebooks and smartphones. Progent can provide expertise for all major backup platforms including Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist Software, HP Data Protector, Double-Take, Mozy, Retrospect, Apple Time Machine, VMware Data Recovery, and Oracle Solaris FLARs. Progent's consultants can assist you to implement, enhance, or maintain data backup solutions for a range of architectures such as on-premises, edge to datacenter, cloud-based, or hybrid.
SCOM 2012 Fabric Monitoring Onsite Technical Support
System Center Operations Manager Computer Consultants
Progent's Microsoft-certified consulting experts have over a decade of experience planning, deploying, enhancing and fixing System Center Operations Manager solutions and can provide companies of any size advanced online or onsite consulting services for System Center 2012 Operations Manager. Progent can assist you to plan an architecture for Microsoft SCOM 2012 servers that delivers the performance and resilience needed to monitor your datacenter effectively, whether your infrastructure are on-premises, cloud-based, or a hybrid environment. Progent's SCOM consultants can also assist you to import and set up Microsoft SCOM 2012 management packs according to industry best practices for monitoring network fabric as well as Microsoft and 3rd-party applications and services. Also, Progent can deliver responsive remote or onsite technical support to assist you to remediate serious problems uncovered by Microsoft SCOM 2012.
NotPetya ransomware hot line Professionals
Phobos ransomware hot line Professional
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can assist your business to halt the spread of an ongoing ransomware breach. Call 800-462-8800
Les Kent has a 35-year history of successful network integration, executive management, marketing, and operations. He has demonstrated a knack for developing elegant information technology solutions during his time as as a network architect, programmer, project manager, implementation consultant, and problem solver for small companies, start-ups, and major enterprises.
Open Now IT Consultants SQL Server 2019
Consultant SQL Server 2016
Progent's Microsoft certified professionals can offer small and medium size businesses advanced Microsoft SQL Server help. Microsoft SQL Server is a comprehensive, Web-enabled database and data analysis platform that opens the door to the rapid creation of enterprise-class business applications that can give your company a competitive edge. SQL Server provides core support for XML and the ability to query across the Internet and outside the firewall. In addition to providing expertise, maintenance and problem solving services, Progent's SQL consultants can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the productivity of your IT system. Progent can also help you upgrade from earlier editions of SQL Server to Microsoft SQL Server 2005.
IP-PBX Technology Consulting
Jabber Consultant Services
Progent's Cisco-certified VoIP phone and video IP phone consultants can help your business to integrate, manage, and troubleshoot Cisco VoIP phones, video IP phones and wireless IP phones. Progent can provide expertise for all versions of Cisco's IP phones from discontinued VoIP devices to the newest HD media phones. Progent's consultants can also help you to integrate your VoIP phones and video IP phones with Cisco Unified CM, formerly branded CallManager, or with Unified Communications Manager Express (CME) to build a modern IP-PBX ecosystem for unified messaging and collaboration. Progent can also assist you to configure Cisco Unified Communications Manager apps such as Cisco Unified Communications Manager IM and Presence Service with Jabber support, Unity Connection for voicemail management, Cisco Unified Mobility for Single Number Reach, and Cisco Unified Contact Center Enterprise for building a highly automated customer contact solution. Progent can deliver expertise with all aspects of Cisco IP Phone integration including reviewing dial plans, configuring SIP trunking, installing Cisco ISR routers with CUBE internetworking support, and designing UCS server clustering and Cisco SRST solutions for survivability.
Award Winning Solaris Remote Consultant Services
Solaris Remote Engineer
Progent provides national online help and consulting services for businesses who operate Sun Solaris networks or whose information systems include a combination of Solaris and Microsoft Windows technology. Remote network consulting provides maximum return for your IT dollar by protecting client efficiency and limiting the time charged for computer analysis and repair. Advanced remote access tools and skilled service specialists and engineers combine to enable Progent to handle most network issues without wasting time and expense by traveling to your site. In most of cases your network problems can be dealt with over the phone or through a mix of phone help and online access. Progent can put you in touch with Cisco CCIE infrastructure engineers and CISA and CISM premier security professionals to help with the most difficult system issues.
Configuration Virtual Call Desk
Online Technical Support Supplemental Support Desk
Progent provides several basic kinds of Helpdesk support including Microsoft Call Center Outsourcing Services, Virtual Help Desk Support, and Help Desk Process Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk team of certified Microsoft and Cisco professionals gives your customers instant access to a dependable technical resource with extensive experience delivering phone support and remote access repair for networks based on Microsoft products. Progent's focus is on giving the support Help Desk a positive reputation as a key contributor to business productivity. Progent's target is to fix rather than simply report problems.
Windows Server Essentials Security Engineers
Windows Server Essentials Technology Professional
Progent's consultants can provide cost-effective remote consulting and troubleshooting for Windows Server Essentials. Progent offers full-service project management to help you design and execute a smooth migration from Microsoft Windows Server Essentials to Microsoft 365 and other Microsoft Online platforms and services.
SCCM Device Management Consulting
SCCM and Windows 10 Specialist
Configuration Manager automates software provisioning and updating, streamlines security and compliance settings management, inventories network assets, guards against corporate data leakage, provides health monitoring, allows safe self service, and delivers a common point of control for managing multi-OS ecosystems running on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified SCCM consultants and Azure cloud experts can assist you with any facet of designing, implementing, using and troubleshooting a SCCM solution for local, cloud-based, or hybrid environments.
Windows 8 Engineer
Windows 8.1 Help Desk Support
Progent's engineers can deliver a variety of technical services to help organizations of any size to deploy, administer, and troubleshoot environments that include desktops, notebooks, tablets, or smartphones powered by Microsoft Windows 8.1. For larger organizations, Progent's experienced project management consultants can assist to set up test labs to assess Windows 8.1 and plan and implement Windows 8.1 migration projects based on proven methodologies.
PowerPivot for Excel IT Consultant
Integration PowerPivot for Excel
Progent offers the expertise of certified engineers and experienced software developers, DBAs, project management experts, network infrastructure architects, business continuity specialists, and certified data security professionals to assist you to evaluate the potential advantages of SQL Server 2012 for your business, install pilot environments at your datacenter or at Progent's test lab, design and execute out a smooth migration to SQL Server 2012 from earlier releases of SQL Server or from other database solutions, and configure an efficient and safe IT infrastructure that helps you maximize the strategic benefit of Microsoft SQL Server 2012.
Offsite BDR Services Support and Integration
Offsite BDR Services Support Services
ProSight Data Protection Services ECHO from Progent provide small and mid-sized organizations a low cost and fully managed service for secure backup/disaster recovery (BDR). Available at a fixed monthly price, ProSight Data Protection Services automates your backup processes and enables rapid restoration of critical files, applications and VMs that have become lost or damaged as a result of hardware failures, software bugs, natural disasters, human mistakes, or malicious attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images, plus Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to an on-promises device, or to both. Progent's BDR consultants can deliver world-class expertise to set up ProSight DPS to be compliant with regulatory standards like HIPAA, FINRA, and PCI and, when needed, can help you to restore your critical data.
Biggest Two-factor Authentication (2FA) Integration Services
Remote Technical Support Duo Identity Authentication
Progent's Duo services utilize Cisco's Duo technology to defend against password theft by using two-factor authentication (2FA). Duo enables one-tap identity confirmation on Apple iOS, Google Android, and other personal devices.
Microsoft Desktop Network Design and Consulting
Technology Consulting Microsoft Desktop
Progent can deliver a variety of affordable online and on-premises support services to assist your business to configure, manage, and troubleshoot workstations and mobile devices powered by Microsoft Windows, macOS/OS X, iOS, Google Android, or Linux.
Windows Server 2019 Cybersecurity Remote Consulting
Windows Server 2019 Windows Admin Center IT Services
Progent's Microsoft-certified Windows Server 2019 consultants can assist your company to design and implement an efficient migration to Windows Server 2019 using existing system architecture or a cloud-based or hybrid model. Microsoft Windows Server 2019 delivers significant enhancements in scale, performance, manageability, Hyper-V virtualization, cybersecurity, hybrid on-prem plus cloud integration, availability, and container support.
Windows Server 2019 Encrypted Networks Specialists
Windows Server 2019 Kubernetes Containers Integration Support
Progent's Windows Server 2019 disaster recovery preparedness consultants can assist your organization to plan and deploy a disaster recovery solution built around Microsoft's cloud-tested Failover Clustering tools including Cluster Sets, Storage Replica, Storage Spaces Direct, Virtual Machine Load Balancing, and Cloud Witness.
CISA Security Audit Consulting Services
CISA Certified Auditing
The CISA accreditation is a prestigious achievement that represents expertise in information system security auditing. Certified by the American National Standards Institute (ANSI), the CISA accreditation requires that consultants pass a comprehensive examination administered by the ISACA international professional association. Progent can provide the expertise of a CISA-Certified Cybersecurity audit professional trained to assist businesses in the fields of IS audit process, IT administration, network assets and infrastructure lifecycle, information technology support, protection of data assets, and business continuity preparedness.
information Systems Audit Horizon3.ai NodeZero Cybersecurity Penetration Testing
After Hours Network Intrusion Penetration Testing Horizon3.ai NodeZero Certified PEN Testing
Progent's certified cybersecurity experts can run NodeZero-based PEN tests to verify your security monitoring and protection tools and policies are properly configured and effective.
Open Now Network Professional Openings
Microsoft MCP Career
If you are a network engineer with system support experience, joining Progent and helping Progent's clients will enhance your skills through interaction with Progent's staff of mutually supportive, world-class consultants. Progent's focus on providing network expertise and technical help to small and midsize businesses will give you the opportunity to consult closely with decision makers and contribute tangibly to the success of dynamic companies. Also, Progent's virtual office network offers the most advanced tools for remote service and wireless connectivity to allow you to deliver fast fixes when you take on mission-critical issues.
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