UNIX, Linux, Solaris, and Apple Mac OS X Remote Emergency Help for
Augusta-Richmond County Small Office Networks
For small companies in Augusta-Richmond County Georgia, Progent provides technical support for networks based on UNIX or Linux or for networks that include a combination of UNIX and Microsoft Windows platforms. Progent has delivered remote troubleshooting to businesses in all 50 states in the United States. (See Progent's client testimonials). In addition, Progent offers the consultation CCIE-qualified network specialists for complex infrastructure issues, as well as the services of CISSP-certified security consultants to handle advanced security design and business continuity planning.
Progent's remote support services represent exceptional leverage because they are equipped with the practical experience and the sophisticated technology to resolve most information system problems quickly. This reduces immediate expenses because solutions take up fewer billable minutes. Remote support also avoids the expense of sending an engineer to your site. Your company saves additionally in incidental expenses by reducing or eliminating system outages and related costs stemming from business discontinuity, upset clients, idle workers, and distracted management.
Progent's billing policy for online help is structured to get the most out of your IT service dollar. Progent bills by the minute for phone assistance, so you owe only for the support that you receive. Unlike typical remote support organizations, Progent requires no service activation surcharge or minimum fees. Progent's per-minute granularity and clean model for billing avoid situations where speedy. minor repairs somehow end up as large bills. Progent's skill at handling technical issues quickly translates into your company saving cash.
Progent's Online Technical Support Technologies
Over time, Progent has developed an array of optimized tools and proven processes which promote the highest level of efficiency for remote engineering help and repair for small and midsize business computer networks. Progent offers safe VPN support for VPN gateways from a variety of popular companies such as Microsoft, Cisco, Juniper Networks, Sonicwall and Watchguard. Secure VPN technology allows the staff of Progent's remote service group to access your company's environment remotely without compromising corporate security.
Progent's sophisticated service reporting system includes comprehensive histories for all support that Progent's clients have received. Progent's authorized service personnel have the benefit of the records of all help provided to each Progent client by any engineer. This database of anomalies and solutions is structured as an easily searchable support database that enables Progent's online support engineers to communicate their experiences company-wide to ensure that the effectiveness of Progent's technical support grows over time. Progent's advanced certifications and working associations with major industry leaders such as Cisco and Microsoft permit access to additional massive support knowledge bases and allow priority response from manufacturers' internal product engineers with the result that Progent's remote consulting specialists are able to find optimal solutions in the least time.
Get Online UNIX, Linux, Solaris, or Apple macOS and OS X Technical Help from Progent
To get started with Progent's phone services in Augusta-Richmond County Georgia or to find out more about Progent's online support options, contact Progent at
Online Network Support Services Offered Progent
Progent's phone-based consulting engineers offer credentials in a comprehensive set of disciplines. This wide range of technical skills enables Progent's engineers to handle practically any crisis likely to crop up in a small company network. Certificates held by Progent support experts in UNIX-family technologies include Certified Network Administrator for Solaris, Red Hat RHCE, Red Hat RHCT, Apple ACSA, Support Professional (ACSP), and Technical Coordinator (ACTC). Cisco certifications earned by Progent technical support consultants include Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified Network Professional, Network Associate, Security Professional (CCSP), Voice Professional, and Design Professional.
To help companies with mixed-OS environments, Progent also provides access to engineers who have advanced Microsoft certifications such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). Progent's security experts include Certified Information Security Manager consultants, CISSP network security specialists, and Information System Security Architecture Professional (ISSAP) engineers.
Phone-based support services Offered by Progent to companies in Augusta-Richmond County include:
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UNIX, Linux, Sun Solaris, and macOS and OS X Expertise
Progent's UNIX, Linux, Sun Solaris, and macOS and OS X online consulting services cover a wide array of information technology such as system architecture, messaging solutions, network and process security, UNIX/Linux and Windows integration, virtual server technologies for server economization and easy administration, and migration from older applications to current Microsoft Windows or Linux solutions. Progent's team-based approach to resolving technical issues promotes fast escalation, when required, to consultants with appropriate expertise to tackle challenging situations. This expedites solutions of urgent problems, reduces lost productivity, and cuts support costs.Progent's UNIX and Linux consultants can offer emergency remote assistance for resolving problems affecting UNIX/Linux systems powered by popular versions of UNIX such as:
- macOS and OS X
- Sun Solaris
- IBM AIX Operating System
- HP-UX
- Berkeley UNIX (BSD)
- SCO UNIX
- SGI/Irix
- RedHat
- SUSE
- Debian GNU/Linux
- Slackware Linux
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Contact a Cisco CCIE for Complex Network Problem Solving
The Cisco CCIE certification is the premier recognition for network professionals, and indicates a consultant's network technology knowledge at the master level. Cisco qualified CCIEs can deal with the most complex problems occurring in network infrastructure design, deployment, maintenance, security, and troubleshooting. Cisco qualified CCIEs can cooperate on a privileged basis with Cisco's in-house product support engineers in isolating anomalies with Cisco IOS Software network administration tools and developing alternate approaches or identifying software updates. Cisco CCIEs are an exceptional cost-effectiveness because their broad experience allows them to find solutions for the most difficult problems rapidly. In many cases, less seasoned service providers can struggle for many hours or even days with identical problems that a CCIE can fix in a few minutes.
Few consulting organizations make Cisco CCIEs available to help small and mid-size companies. Progent offers fast phone access to a CCIE so you can get urgent assistance for serious network infrastructure problems that are impacting worker productivity but are not within the scope of your regular network maintenance personnel. Progent's Cisco CCIE support experts can interface to your environment via state-of-the-art on-line support technology in order to perform efficient, safe, and affordable analysis and remediation.
Progent's CCIEs offer assistance with the entire range of Cisco's industry-leading selection of networking appliances including PIX Series Firewalls and ASA 5500 Firewalls, the Catalyst Firewall Services Module (FWSM), secure broadband and integrated services routers, wireless access points and bridges, Meraki cloud-managed Wi-Fi APs, Voice over IP (VoIP) systems, Catalyst family switches, as well as VPN products.
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Certified Microsoft Windows Expertise
Progent's Microsoft-expert online support professionals can provide computer problem solving and IT support for the complete line of Microsoft server technologies. Progent is a Microsoft Certified Partner and can provide your business the assistance of consulting engineers who can assist your company with a wide variety of technology support services such as
Windows Server 2012 R2 planning and deployment,
Windows Server 2008 R2 installation,
MS Exchange Server 2019 deployment,
Microsoft Exchange 2016 Server migration, Microsoft Exchange Server 2013 integration,
Exchange Server 2010 monitoring and support,
SharePoint Server 2016 migration consulting services,
SharePoint Server 2019 design and deployment, Microsoft Teams integration, Microsoft Skype for Business Server planning and deployment support, Microsoft Lync Server 2013 integration and Office Communications Server troubleshooting, Microsoft Forefront TMG management and ISA Server migration, Microsoft SQL Server 2019 integration expertise, Microsoft SQL Server 2017 consulting, SQL Server 2016 migration and programming, and SQL Server 2014 support,
Systems Center Operations Manager network monitoring,
Project Server and Server Online planning,
Small Business Server support, and
Windows 2012 R2 Essentials cloud integration.
Progent in addition can deliver a full array of online desktop support including Microsoft Windows 7 migration, moving to 64-bit workstation software, configuring Office 2010, and automating desktop configuration.
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CISM and CISSP Certified Network Security Experts
Progent's certified CISSP and ISSAP security engineers can provide a range of system protection services that can bolster the defenses of your UNIX/Linux, Solaris, Apple Mac or Windows network against internal or external threats or assist your company to recover rapidly following a serious penetration. Security solutions available from Progent cover comprehensive network security evaluation utilizing tools such as GFI LANguard NSS, NMAP Port Scanner, and products from Solar Winds tools and Nikto; rapid cleanup after virus and worm assaults; configuring firewalls; establishing secure mechanisms for remote and mobile communication; securing your email system from spam and DHA attacks; and setting up round-the-clock proactive monitoring.
- Hybrid Cloud Solutions
Progent can provide expert remote consulting support to help companies of any size integrate their networks with popular public cloud platforms such as Azure and Amazon Web Services (AWS). Progent can assist your it team to plan and manage hybrid environments that can include Windows and Linux operating systems and applications in either cloud-based solutions or in hybrid topologies that seamlessly combine local IT assets along with public clouds. To help you to integrate public cloud services with physical datacenters, Progent can provide a variety of cloud migration services such as Microsoft 365 integration solutions with on-premises installations of Exchange, Microsoft Azure hybrid cloud integration, Amazon Web Services (AWS) hybrid cloud integration, Amazon Web Marketing Service (WMS) programming and troubleshooting, and Google Cloud Platform planning and integration consulting. Progent has more than two decades of experience providing high-level consulting support online, and Progent can make sure you successfully carry out your cloud integration initiatives on schedule and within your budget.
Progent can provide the skills of seasoned remote consulting professionals for contract projects that small businesses frequently request. Progent's rates for longer-term consulting tasks are set based on the qualifications of the consultants assigned. Progent's background in these important fields of information technology allows clients to complete critical initiatives economically and on time. Progent's project-based online engineering services include:
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Help Desk Services
Progent's Call Center programs for small businesses with networks based on UNIX/Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft products include comprehensive Help Desk outsourcing, Virtual Help Desk support services, and Help Desk process consulting. Progent's Standard Help Desk Call Center services are well suited for small businesses who lack the resources to assemble and manage an in-house Help Desk Call Center but who want fast response from a dependable Call Center with professional phone assistance as well as the in-depth expertise to escalate the most challenging tasks to advanced engineers.Progent's Help Desk Co-management services allow your IT organization to share the load for Help Desk support transparently between your in-house IT staff and Progent's large roster of certified desktop support technicians and subject matter experts. Progent's Co-managed Help Desk service is a collaborative service desk solution based on the top PSA platform for managing service requests, ticket lifecycle, responsibility, status tracking, and reporting.
Progent's Help Desk Call Center consulting support can guide you in creating an effective new Call Center or enhancing your established one, identifying or modifying Help Desk Call Center application software to meet the special demands of your company, or providing temporary phone support personnel to work with your in-house Call Center resources to handle high-demand events like software migrations, mass updates, or rolling out brand new applications.
Progent's Help Desk Call Center team of seasoned information technology consultants gives your clients in Augusta-Richmond County Georgia immediate assistance from an efficient support resource with extensive background delivering telephone-based help and online troubleshooting for networks based on UNIX, Linux, Solaris, macOS and OS X, Cisco, or Microsoft products. Progent's focus is to earn the Help Desk Call Center recognition as a key driver of business productivity, and Progent's intent is to resolve instead of merely annotate technical issues.
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Business Applications Support: Education, Custom Development, and Troubleshooting
Progent's Applications Experts Group provides phone-based and in-depth engineering expertise and education in specific application areas such as Enterprise Requirements Planning, MRP, custom programming for accounting packages, and Customer Relationship Management (CRM). Progent also can deliver consulting, custom programming, and training for popular Microsoft business applications such as CRM, Office Project, MS Office Word, and MS Excel. To learn more on Progent's expertise, programming, and training services for UNIX, Linux, Sun Solaris, macOS and OS X, or Microsoft applications, go to Progent's Business Application Experts Team.Progent's Apple Mac consultants can nurture the imaginative elements of Apple Mac computing by offering phone-based consulting services and training in graphics, sound, and video. Progent's support professionals offer expertise in a large selection of Apple Mac programs such as Photoshop, Illustrator, InDesign, QuarkXPress, MOTU Digital Performer, Final Cut Pro, and After Effects. Progent's Mac experts can also assist you with special projects such as capturing or digitizing audio or video or establishing an audio/video post production studio.
Remote Network Monitoring Services
Progent offers businesses in Augusta-Richmond County Georgia online network monitoring support powered by Microsoft System Center Operations Manager network monitoring, customized by Progent to suit your business so your network maintenance is proactive and automated. By detecting emerging issues before they cause crashes, proactive monitoring can ward off disruptive and costly service breakdowns. Progent can also use system monitoring products like Nagios and MRTG to diagnose UNIX/Linux, Solaris, or Apple macOS and OS X environments, Windows environments, or environments powered by multiple platforms.
To contact Progent about emergency online expertise with UNIX/Linux, Sun Solaris, or Apple macOS and OS X networks, visit Progent's Urgent Remote Help, telephone
Eastern Georgia Contact Information:
Progent offers consulting services and onsite technical support throughout the Eastern Georgia and South Carolina.
| City | Address | Phone | Link |
| Augusta-Richmond County | 901 Greene St Augusta, GA 30901 United States |
(706) 760-7377 | Augusta-Richmond County Network Support Services |
| Savannah | 2 East Bryan Street, 4th Floor Savannah, GA 31401 United States |
(912) 446-1200 | Savannah Network Support Services |
An index of content::
Flexential Tampa Colocation Center Consultant Services
Flexential Tampa Colocation Center Professionals
Progent makes use of the Flexential Tampa data center primarily to provide private cloud hosting. Progent has a group of IT experts based in the Tampa area, and Progent also offers remote expertise from Progent's nationwide roster of Microsoft-certified experts, Cisco-certified CCIE network infrastructure engineers, CISM and CISSP-certified security experts, Hyper-V and VMware professionals, and veteran disaster recover planning consultants. Progent can also help you to plan and execute a migration to the Flexential facility by providing services such as planning solution configuration, specifying hardware, system setup and validation, troubleshooting, streamling remote network management, and educating your IT support team.
Largest Microsoft Certified Expert Data Protection Manager 2016 and Exchange Consulting
Support and Integration Data Protection Manager 2016 and Azure
Microsoft System Center 2016 Data Protection Manager provides automatic backup and simplified recovery functions for Microsoft-based networks. SCDPM 2016 offers application-sensitive backup for key platforms such as SQL Server, Exchange Server and SharePoint, protects Windows and Linux VMs, supports virtual machines hosted by Windows Hyper-V and VMware, and integrates seamlessly with Azure for convenient cloud-based backup and recovery. Progent's Microsoft-certified consultants can help businesses of any size to design, deploy, administer, and troubleshoot a multi-site backup/recovery system powered by System Center 2016 Data Protection Manager. Progent can assist you to migrate from an older release of DPM or from a legacy solution, and Progent can tune your SCDPM 2016 ecosystem for on premises, hosted, cloud or hybrid deployment models. Progent can provide remote or onsite consulting expertise and can deliver as-needed expertise to resolve technical bottlenecks or deliver end-to-end project management support to make sure you finish your SCDPM 2016 initiative on time and on budget.
Shared Help Desk Ticketing Economics Computer Consultants
Virtual Help Desk Costs IT Services
Progent's Help Desk Call Center outsourcing and co-sourcing services help companies to cut costs and improve productivity.
Exchange 2016 Server Configuration
Exchange 2016 Migration Online Help
Progent can assist your business in any and all phases of your migration to Microsoft Exchange Server 2016 including planning high availability infrastructure for a local, Microsoft cloud connected or hybrid environment; CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2; moving mailboxes; Hyper-V strategy; determining storage requirements for your virtual machines (VMs), databases and log files; setting up hardware load balancing (HLB) for fault-tolerant client access services; planning, building and validating Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; preparing your firewall; creating SSL certs; performing client integration with Office desktop or Microsoft 365; and setting up Outlook on the web.
Technology Professional IT Support Outsourcing
Chief Information Officer Outsourcing Consultant
Progent is structured to deliver comprehensive online support for all technical areas common to small business IT systems and offers an array of vital, as-needed services including a temporary Chief Information Officer to provide senior-level IT design and budgeting skills, a Technical Response Center for help desk support, proactive remote monitoring, spam/virus filtering as an outside-the-firewall service, best-practices project management help for critical initiatives like office moves orOS migrations, Cisco-certified consultants for designing fast and robust network infrastructure, certified security specialists to ensure data safety and regulatory compliance, disaster recovery experts to help design business continuity plans, and software programmers to create, enhance, or troubleshoot mission-critical applications.
Remote Consulting Small Office
Small Business Remote Support Services
If you have a company network with 10 to 50 desktop clients, Progent's IT outsourcing services free your business from over-reliance on single independent consultant while giving you cost-effective and reliable access to high-quality network support. By delivering IT support help when you require it, providing advanced knowledge for critical technologies, delivering unique support such as 24x7 server monitoring, and billing only for support you use, Progent gives you an economical solution for optimizing the productivity of your small business information system. Progent is the smart way for small businesses to build and maintain a robust and safe IT network and to have quick access to the skilled support typically available only to enterprises who are able to support a large in-house IT group.
After Hours Contract Programming Firm Amazon MWS development
Expert Development Amazon MWS programming
Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that allows Amazon sellers to streamline their operations by automating key sales functions such as listings, orders, shipments, inbound and outbound fulfillment, and reports. By leveraging Amazon's vast online ecosystem and automating their sales, vendors can broaden their reach, reduce their cost of sales, accelerate reaction time to customers, and add to their profits. Progent's Amazon Marketplace Web Service consultants can work with your development staff and provide programming, workflow integration, project management support, and training so you can cut development time and expedite your ROI.
NetApp MetroCluster Disaster Recovery Professionals
Consultants NetApp MetroCluster Disk Pools
Progent offers enterprise clients the help of a NetApp-certified consultant for online or onsite expertise for NetApp's complete line of SAN storage software and hardware products including Data ONTAP data management, MetroCluster array-based clustering, FlexPod private cloud infrastructure, SnapMirror, SnapVauly continuous D2D backup, Virtual Storage Console (VSC) for VMware, MultiStore/vFiler for storage partitioning, OnCommand Unified Manager Core, plus NetApp's FAS, AFF, V-Series and N-Series hardware lines. Areas of NetApp SAN solutions supported by Progent include system architecture, hybrid-cloud deployment, virtualization, migrations, non-disruptive patching, storage management, information assurance, high availability, and remediation. Progent can provide Tier 3 support to help you to resolve issues with NetApp SAN environments quickly and affordably based on best practices.
Programming Companies Amazon Web Services hybrid cloud integration
Amazon EC2 integration Programmer
Progent can provide affordable remote consulting to assist companies to integrate Amazon AWS cloud services such as Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for scalable low-latency storage, and Glacier for value-priced archival storage. Progent can help you with every phase of Amazon AWS migration and troubleshooting including needs analysis, readiness evaluation, system design, pilot testing, configuration, centralized administration, performance optimization, software license management, backup/restore mechanisms, and security. Progent can provide advanced expertise with firewall configuration and VPN connections and can show you how to deploy all-cloud or hybrid cloud ecosystems that seamlessly integrate Amazon AWS cloud services. Progent offers as-needed consulting to assist you to resolve technical roadblocks or Progent can provide project management outsourcing or co-sourcing to help you migrate to the Amazon AWS cloud on schedule and on budget.
24x7 Exchange 2019 Consultant
Microsoft Exchange 2019 Configuration Online Support Services
Progent can help your organization in any phase of your upgrade to Microsoft Exchange Server 2019 including configuring Windows Server 2019 as a host for Exchange; planning high availability (HA) infrastructure for a local, Microsoft cloud connected or hybrid environment; migrating mailboxes; planning and configuring Windows Hyper-V; configuring HLB; building DAG groups with MCDB solid-state caching; integrating with Skype for Business 2019 for voicemail services; integration with SharePoint; updating firewalls; integration with Microsoft 365 and configuring Outlook clients.
SharePoint Network Consulting
Windows SharePoint Services Network Engineer
Progent's Microsoft-certified consultants offer companies of all sizes consulting, technical support, and development services for SharePoint and SharePoint Online. SharePoint is an enterprise collaboration platform that uses web technology for efficiently coordinating people, groups and information. SharePoint provides a central spot for your workers or customers to connect to, manage, distribute and manipulate relevant data, files, and applications and to interact with other people. Microsoft SharePoint allows faster and more intelligent decisions, more efficient access across groups and more economical business processes. Windows SharePoint Services connect workers, customers, workgroups and projects with the information they've developed in a manner that makes data convenient to locate, download and apply. Progent's certified SharePoint experts can assist you to manage your current SharePoint environment or migrate to the current version of SharePoint Server or to SharePoint Online.
Programmer Amazon Marketplace Web Service development
Amazon Marketplace Web Service development training Coder
Amazon Marketplace Web Service is a library of APIs that enables Amazon sellers to streamline their operations by automating crucial sales activities including listings, orders, payments, inbound and outbound fulfillment, and finances. By tapping into Amazon's extensive online selling environment and automating their sales, merchants can expand their market, reduce their operating costs, improve response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service developers can collaborate with your development team and provide programming, workflow integration, project management support, and mentoring to help you shorten development time and costs and expedite your ROI.
24-7 Progent's Management Team Network Consulting Services
Progent Management Team Outsource IT
Progent's management team includes seasoned veterans with decades of experience delivering network consulting, technical support, and long-term information system planning to organizations ranging from small offices to Fortune 500 companies. Great service requires great people, and Progent is proud to have put together a management team that can provide businesses with the best service value in the industry.
SQL Server Cluster IT Consulting
Urgent High-Availability Failover Clustered Servers Remote Support Services
Progent provides Windows Cluster Server consulting to help your company utilize fault-tolerant clustered servers that can provide 100% uptime. Windows cluster servers for fault-tolerant systems include Windows 2003 Cluster Server, SQL Cluster, and Exchange Cluster. By helping you plan zero-downtime clustered server environments based on Microsoft Windows Server Cluster 2003, Progent's Premier Windows consultants ensure that your fault-tolerant server clusters are set up to maximize the competitive advantage of your information network.
Exchange 2016 Server Support and Setup
Technology Consulting Services Exchange 2016 Server
Progent can help you in any and all phases of your migration to Exchange 2016 including planning HA architecture for an on-premises, cloud-based or hybrid environment; server and CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2+; moving mailboxes; Hyper-V virtualization design; specifying storage requirements for your VMs, databases and log files; setting up HLB for high-availability CAS services; designing, configuring and validating Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; updating the firewall; resolving SSL issues; providing client remediation with Office desktop or Microsoft 365; and setting up Outlook on the web.
MS Certified Specialist Microsoft Azure integration
Microsoft Azure cloud integration Programmer
Progent can assist companies of all sizes to migrate any part of their computing infrastructure to the Microsoft Azure cloud. This can streamline IT administration and lower equipment expense. Microsoft Azure offers a comprehensive library of cloud services and Progent can assist you to understand the benefits and limitations of various cloud computing architectures you can use with Azure. Progent can help you manage cloud-resident or hybrid cloud and on-premises apps and network infrastructure and make sure that you avoid the typical errors small companies make when moving to a public cloud. Progent can help you to configure VMs on Azure Virtual Machines, utilize VHD storage with Azure Storage, manage user identity with Azure Active Directory, and create backup-and-recovery mechanisms with Azure Backup. Progent can also assist you to configure perimeter firewalls and VPN tunnels and to manage Apple iOS devices and Android handhelds.
Consultants Flexential Tampa Colocation Center
Top Flexential Tampa Data Center Consulting
Progent utilizes the Flexential Tampa data center mainly to deliver private cloud hosting services. Progent has a team of IT experts based in the Tampa area, and Progent can also provide remote expertise from Progent's countrywide roster of Microsoft-certified consultants, Cisco-certified CCIE network infrastructure engineers, ISSIP-CISSP-certified security experts, Hyper-V and VMware specialists, and veteran disaster recovery/business continuity preparedness experts. Progent can also help you to design and implement a migration to the Flexential data center by providing services like planning solution configuration, specifying hardware, system setup and testing, debugging, streamling remote management, and educating your IT staff.
Private Cloud Hosting Specialists
Private Cloud Solutions Consulting
Progent's private cloud hosting service allows small and midsize businesses to run mission-critical applications such as Microsoft SQL and Exchange Server from a hardened Tier III data center facility on fault-tolerant equipment with geographically separate data backup. Progent uses Microsoft's Hyper-V platform for server virtualization and Data Protection Manager for backup replication and restoration. Smaller organizations can take advantage of Progent's private cloud to avoid large investments in the acquisition, upkeep, and operation of network equipment and facilities while achieving the highest levels of system reliability and security.
Small Medium Business Information Technology Outsourcing Group
Midsized Office Outsourcing Technical Support
Progent provides IT support for medium size businesses who have 100 to 250 system clients. The mid-size business or work group has typically been an overlooked part of the market for network support expertise. The cost structures and service delivery practices of major third-party support organizations make them excessively expensive for the typical mid-size company or small medium business (SMB), which commonly has a modest information technology budget with which to support an IT network whose complexity and capability are frequently comparable to the networks of much bigger companies. Progent's service delivery model, which takes great advantage of online support, virtual network infrastructure and 24x7 network monitoring, significantly lowers the network maintenance costs of an SMB while providing the mid-size organization with big-company support from certified, IT consultants knowledgeable in a wide array of small business technologies. If your mid-sized organization or small business is searching for the quality of IT help appropriate for a medium size organization without budgeting big-company costs, contact Progent.
Cisco Firewall integration IT Consultant
Firesight Remote Technical Support
Progent's experienced Cisco network security consultants provide high-level PIX and ASA Firewall consulting services including infrastructure design, integration, and support of Cisco firewall and Cisco security technology. The PIX and ASA Security Appliance Series of Cisco firewall products delivers robust user and application policy enforcement, mutlivector attack defense, and secure connectivity services. Ranging from economical, plug-and-play desktop devices for small and home businesses to scalable enterprise-class products, Cisco PIX and ASA Firewalls offer advanced protection, performance, and high reliability for IT systems of all sizes. PIX and ASA Firewalls are based on a proven, purpose-built platform, eliminating possible OS-specific security holes.
ProSight Virtual Hosting Professionals
Private Cloud Solutions Consulting Services
Progent's ProSight Virtual Hosting service offers advanced virtual server architecture, a state-of-the-art data center, and the support expertise of Progent's Microsoft-certified engineering group to provide small companies with a comprehensive information technology outsourcing solution that enhances network dependability and security, eliminates management hassle, and lowers expenses. With Progent's Private Cloud Hosting, a small or midsize business can have each of its operating system platforms and key business application servers hosted in a safe and fault tolerant facility on a fast, high-availability virtual server configured and supported by Progent's computer service professionals.
Email Guard DLP Consultant
ProSight Outbound Email Filtering Professional
Progent's ProSight Email Guard solution uses the technology of leading data security vendors to provide web-based control and world-class security for all your inbound and outbound email. The powerful structure of Email Guard integrates cloud-based filtering with an on-premises gateway appliance to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. Email Guard's Cloud Protection Layer serves as a preliminary barricade and keeps the vast majority of threats from reaching your network firewall. This decreases your exposure to external attacks and saves network bandwidth and storage space. Email Guard's on-premises security gateway device provides a deeper level of analysis for incoming email. For outbound email, the on-premises gateway offers anti-virus and anti-spam filtering, DLP, and email encryption. The local gateway can also help Exchange Server to monitor and protect internal email that originates and ends inside your corporate firewall.
Wi-Fi Site Survey Online Help
Wi-Fi RF Spectrum Analysis for Wi-Fi Network Consultants
Progent's wireless site survey services help you to plan, implement and troubleshoot a Wi-Fi LAN optimized for your facilities, providing you a WLAN that has the coverage, performance, capacity, Quality of Service, security, and roaming capability your business needs. Wireless survey services from Progent include remote predictive modeling for designing a wireless network and on-premises survey services for confirming, optimizing, and troubleshooting an operational wireless network.
Maze ransomware recovery Specialists
24x7 Locky ransomware recovery Consulting
Progent's proven ransomware recovery consultants can help your business to restore a network damaged by a ransomware cryptoworm like Ryuk, Dharma, NotPetya, or Locky.
Jabber Security Technical Support
Jabber Contact Search Online Support
Progent's Cisco Jabber consultants can provide online or onsite expertise to help businesses of all sizes to design, deploy, maintain, update or debug Cisco Jabber environments and Cisco Unified CM ecosystems. Progent can provide advanced expertise for all the technologies that make up creating an end-to-end Cisco Jabber solution such as Cisco network appliances and management tools, Microsoft 365 apps, Windows and Mac computers, Apple iOS and Google Android smartphones and tablets, SIP interfaces, WiFi systems, cyber security, cloud computing, immersive telepresence systems, PBX systems, disaster recovery preparedness, and other components of a cohesive collaboration solution.
24-Hour Wireless LAN Remote Technical Support
Wireless Technical Support
Progent's wireless consultants can help small organizations design, select, evaluate, install and support protected building-to-building wireless bridges that integrate transparently into your IT network while offering a degree of protection that matches or excels wireline connections. Progent offers experience in wireless network products from Cisco Aironet and Meraki, Proxim, and additional small business wireless providers and can show you how to select and install the wireless connectivity solutions that fit best with your business needs.
SQL 2008 Reporting Services Consult
SQL Server 2008 Online Support
Progent's Microsoft-Certified SQL Server engineers offer an array of services to assist small companies to plan, deploy, administer, and repair SQL Server 2008 systems in order to gain the maximum business advantage from this state-of-the-art RDBM technology. In addition, Progent offers expertise for system architecture, company-wide security, and software programming to increase the strategic benefit of your information network.
web application development Engineer
Oracle 10g Setup and Support
Progent's team of expert programmers, database designers, and project managers can help enterprise clients to carry out development programs for Microsoft Windows, Linux, or Web applications. Progent's co-sourcing services include access to seasoned project managers for advanced planning and project co-ordination or Progent can help clients fill in expertise gaps by providing database architects and software programmers experienced in developing line-of-business applications powered by SQL Server, Oracle, or MySQL. Progent's SharePoint consultants can assist clients to integrate SharePoint with other applications such as Microsoft SQL and Excel to build data-driven intranets and web portals. Progent also can provide expertise with multiple web development technologies and can assist clients to build, expand, repair, or migrate web-based applications to utilize the latest advances in web technology.
Computer Services Microsoft Certified
Server Consulting Microsoft Certified
Progent is a Microsoft Certified Partner with special competencies such as Advanced Infrastructure Solutions and Information Worker Solutions. Microsoft Certified Partners are the elite organizations who receive the top client satisfaction and enjoy the tightest working relationship with Microsoft. The understanding, skills, and dedication needed to achieve the level of Microsoft Certified Partner benefits Progent's clients by enabling Progent to offer your business more complete support for your IT system.
Private Cloud Hosting Specialists
Engineers Private Cloud Services
Progent's Private Cloud Hosting and Management outsourcing provides complete hosting of a small company's production servers in an environment that gives the highest degree of dependability and expandability and is also simple to move to any data center. Progent's Private Cloud Hosting services are built upon mature virtualization techniques that allow small and midsize companies with mixed- platform environments to economize significantly on the expense of capital equipment, system support, and IT administration while achieving world-class fault tolerance and an unprecedented level of vendor independence.
Dynamics Business Central Integration Support
Navision and Dynamics NAV Applications Consultant
Progent offers online and on-premises installation, migration, application development, reporting for Microsoft Dynamics 365 Business Central/NAV.
Remote Workforce Helpdesk Services Computer Consultant
Telecommuter Helpdesk IT Consulting
Progent can provide small and mid-size companies overflow or fully outsourced Help Desk call center services for an at-home workforce.
Windows Server 2019 upgrade Computer Engineer
IT Consulting Windows Server 2019 Hybrid Solutions
Progent's Microsoft-certified Windows Server 2019 consultants can assist your company to plan and carry out an efficient migration to Windows Server 2019 using your current deployment architecture or a cloud-hosted or hybrid deployment model. Microsoft Windows Server 2019 offers major enhancements in capacity, speed, ease of management, Hyper-V virtualization, security and compliance, hybrid on-prem plus cloud deployments, availability, and Linux support.
Configuration ASA and PIX Firewall
Cisco ASDM Firewall Management Support and Setup
Progent's Cisco-certified CCIE network experts can help your company to maintain your existing PIX 500 or Cisco ASA 5500 security appliances and upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your company to design, integrate, optimize, manage and debug firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services
Private Cloud Integration Consultancy
ProSight Virtual Hosting Specialist
Progent's ProSight Virtual Hosting service offers advanced virtual server technology, a world-class data center, and the technical expertise of Progent's Microsoft-certified consulting team to provide small and midsize businesses with a comprehensive IT outsourcing solution that improves network dependability and security, reduces management hassle, and saves money. With Progent's Private Cloud Hosting, a smaller company can have all of its software platforms and critical application servers hosted in a secure and fault tolerant data center on a high-performance, non-stop virtual machine set up and supported by Progent's computer support experts.
Microsoft Virtual Server 2005 Specialists
MS Virtual Server Administration Website Professionals
Microsoft Virtual Server, hosted on the Microsoft Windows Server 2003 platform and powered by technology first developed by Connectix, delivers the performance needed to accomplish server consolidation, application migration, and server quarantine tasks via virtualization techniques in an enterprise-class computing network with high scalability, manageability, and availability. Microsoft has aimed Virtual Server 2005 at businesses who want to improve operational efficiency in software programming and testing, upgrading from outdated line-of-business software, and hardware consolidation. Progent's professional Virtual Server consultants can assist your company to assess and integrate Microsoft Virtual Server.
Amazon AWS hybrid cloud solutions Programming
Amazon Web Services hybrid cloud integration Development Firm
Progent offers cost-effective online support to assist businesses of any size to integrate Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3 for expandable cloud storage, and Glacier for value-priced long-term archiving. Progent can assist your IT team with every aspect of Amazon AWS integration including needs analysis, readiness evaluation, system design and review, testing, deployment, administration, performance optimization, software license management, backup/restore mechanisms, and security and compliance. Progent can provide advanced expertise with firewalls and VPN connections and can help you create cloud-centric or hybrid cloud ecosystems that seamlessly integrate Amazon AWS services. Progent offers as-needed consulting to assist you to resolve complex technical issues or Progent can deliver project management outsourcing to help you migrate to the Amazon AWS platform on schedule and within budget.
Best ISA 2004 Server Online Support Services
ISA 2000 Server Troubleshooting
Progent's Microsoft certified professionals provide small and medium sized businesses expertise for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront Threat Management Gateway and Internet Security and Acceleration Servers include an advanced application-layer aware firewall that can protect your IT system from attack by external and inside threats. Forefront Threat Management Gateway and ISA Server provide deep examination of Internet protocols such as HTTP, which enables these products to detect many threats that can get by traditional firewalls. The combined firewall and VPN architecture of Forefront Threat Management Gateway and ISA Server permit stateful filtering and inspection of all VPN streams. ISA Servers are the mainstay of Microsoft's network security initiative, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security consultants can help you strengthen your IT security through expert design and integration of Forefront Threat Management Gateway and Microsoft ISA Servers. Progent's Microsoft engineers can help your company to configure Microsoft Forefront TMG 2010, manage and troubleshoot all versions of ISA Server, or upgrade from ISA Server to Microsoft Forefront Threat Management Gateway.
Remote Employees Cloud Integration Consultant Services
Remote Employees Cloud Integration Integration Support
Progent can help small and mid-size companies to provide their at-home workers with transparent access to public cloud applications and services.
Metro Ethernet Consulting
Consultant Comcast Business Class Cable Internet
Progent can provide the cost-effective services of remote Internet connectivity experts to help your company to assess or enhance your ISP services so your Internet access solution meets your business requirements. Support services available from Progent's engineers include assessment of your current bandwidth use, carrier and plan comparison and ordering, network provisioning, and managing a seamless move to a different carrier and/or service plan. Network provisioning can include enhancing existing routers and configuring additional ones, implementing firewalls, and upgrading fault-tolerant Border Gateway Protocol architectures.
Cisco PIX to ASA upgrade Online Support Services
ASA Firewall with Firepower On-site Support
The current ASA 5500-X Series Next-Generation Firewalls with Firepower Services offer substantially more bang for the buck than Cisco's previous PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX firewalls for new deployments. Progent's Cisco-premier CCIE network consultants can assist your company to maintain your current PIX or ASA 5500 security appliances or upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help you to plan, integrate, optimize, administer and debug firewall environments based on Cisco ASA 5500-X firewalls with Firepower Services.
CCIE Certified Support Outsourcing Jabber and CUCM Clusters
Remote Support Jabber and Mac
Progent's Jabber consultants offer remote or on-premises support to assist businesses of all sizes to plan, implement, maintain, upgrade or troubleshoot Cisco Jabber solutions and Cisco Unified Communications Manager ecosystems. Progent can provide in-depth expertise for the products, technologies and services that make up creating a cohesive Cisco Jabber solution including Cisco network appliances and management software, Microsoft 365 applications, Windows and Mac computers, iOS and Android smartphones and tablets, SIP trunking, WiFi systems, cyber security, cloud computing, immersive telepresence systems, PBX systems, business continuity, and the many other pieces of a modern collaboration solution.
Slackware Linux Consultant Services
Debian Linux Integration
Progent's Linux consulting experts provide small and mid-size companies and developers support for administering and supporting Linux computers that coexist with Microsoft-powered networks. Progent offers your organization contact with Linux experts, consulting professionals premier by Microsoft and Cisco, and security experts with CISA certification. This broad range of experience provides you with a convenient one-stop source to help you create and maintain a secure and robust mixed-platform network and communications infrastructure that supports Linux and Microsoft coexistence by integrating Windows with leading Linux platforms such as RedHat, SUSE, CentOS Linux, Ubuntu Linux, PCLOS, fedora, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware Linux.
Emergency Online Support Barracuda Backup P2V Recovery
On-site Technical Support Barracuda Backup Live Backup
Barracuda Backup is a low-cost, subscription backup and disaster recovery platform for small and mid-size businesses. A Barracuda Backup solution can include a custom-designed hardware storage device built by Barracuda or a software-based appliance with similar functionality but which uses your own storage infrastructure. Barracuda Backup safeguards vital business data produced on-premises, at one or more remote locations, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a physical or virtual Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts offer a broad array of consulting services to assist your business to plan, configure, manage and troubleshoot a backup and disaster recovery system based on Barracuda technology.
Great Plains Accounting Specialist
Dynamics GP ODBC Consultant Services
Progent's background delivering Microsoft .NET services and Microsoft SQL Server help, and Progent's application development experience with Microsoft VBasic, XML, and other developer platforms enable Progent to create custom mission-critical applications and eCommerce environments that integrate transparently with Dynamics GP Software. Progent's Microsoft Dynamics GP/Great Plains reporting services can help you create reports that allow you to analyze your business more thoroughly, turning raw data into valuable insights into your company and customers.
24x7 Services ProSight Email Data Leakage Prevention
Specialists Email Virus Fingerprint
Progent's ProSight Email Guard solution uses the services and infrastructure of top information security companies to provide centralized management and comprehensive security for your email traffic. The hybrid architecture of Progent's Email Guard integrates a Cloud Protection Layer with a local gateway appliance to offer advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. Email Guard's Cloud Protection Layer acts as a first line of defense and keeps the vast majority of threats from making it to your security perimeter. This reduces your vulnerability to inbound attacks and saves network bandwidth and storage. Email Guard's on-premises gateway device provides a further level of inspection for inbound email. For outbound email, the local gateway provides AV and anti-spam protection, DLP, and email encryption. The on-premises gateway can also assist Exchange Server to track and safeguard internal email traffic that originates and ends within your security perimeter.
Ekahau Wi-Fi Network Management Online Technical Support
Ekahau Wi-Fi Site Survey Integration Support
Progent's Ekahau-certified Wi-Fi experts can assist you to design, deploy, optimize, manage and troubleshoot a Wi-Fi network adapted to your environment. Progent offers online or on-premises expertise for Ekahau Pro for predictive Wi-Fi design and Ekahau Sidekick for onsite RF signal analysis.
Oracle DBA Consultant
FRx Reports Online Troubleshooting
Progent's expert software programmers, relational database designers, and project management consultants can help large businesses to complete development projects for Windows, Linux, or Web applications. Progent's co-sourcing services include access to seasoned project managers for high-level planning and program co-ordination or Progent can help customers fill in expertise gaps by providing relational database designers and programmers skilled in developing line-of-business applications powered by Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint Server experts can help businesses to integrate SharePoint with other data sources like SQL Server and Office Excel to build data-intensive intranets and web portals. Progent also can provide experience with multiple web development tools and can assist businesses to create, enhance, repair, or port web-based applications to utilize the most current web technology.
Online Technical Support Windows Server 2012 R2 Hyper-V
Windows Server 2012R2 Clustering Outsourcing
Progent's certified professionals can assist you to evaluate the advantages of Windows Server 2012 R2 for your company, create test systems and migration plans, tune your network infrastructure for on-premises, multi-location, private or public cloud-based, and partial-cloud datacenters, educate your IT management staff, develop an enterprise-wide security strategy, automate network administration, help with application development, and generate and validate a disaster recovery/business continuity plan.
Consultancy Virtual Windows Application Delivery
Application Virtualization Consulting Services
Progent's Citrix-certified consultants can help you to design, implement, manage, and troubleshoot a virtualized application delivery and management system based on XenApp. Progent's Cisco CCIE network engineers can show you how to enhance your network for distributing server-side and client-side applications, and Progent's datacenter management and support consultants can assist your organization to manage and support an off-site datacenter that features high availability, enhanced security, and fast disaster recovery.
Oracle database Development Companies
Support Services Oracle 10g
Progent can provide affordable remote access to a certified Oracle DBA consultant or an Oracle software developer. Progent can provide comprehensive DBA services for any version of Oracle including 10g and 11g and can also help plan, create, update, or fix Oracle applications based on SQL and PL/SQL. Progent also offers consulting for Data Guard and Streams replication technologies and ASM file/volume manager.
Professionals Windows Desktop Simulation on macOS
VirtualPC for macOS Setup and Support
For businesses that have a combination of Mac and Microsoft Windows desktops, there are two popular alternatives for using Microsoft Windows-only applications on macOS or OS X: an external connection to a physical Windows computer or local emulation of a Microsoft Windows environment on a computer. Microsoft's Remote Desktop Connection Client for Mac allows you to connect an Apple Mac to a remote Windows-based computer to use Windows applications and access network resources. Virtual PC for Mac emulates Microsoft Windows on an Apple Mac computer so you can run Microsoft Windows applications locally. Progent's Mac technology support experts can help you to manage these solutions for running Windows software on your Macs and can in addition assist your organization to evaluate and install third-party products for Microsoft Windows platform simulation.
Network Load Balancing Engineer
Microsoft Windows Server 2003 Network Load Balancing Manager Specialists
Progent offers fault tolerant load balancing consulting covering network load balancing, load balanced applications, network infrastructure routing, and content dispatching technology such as F5 Networks 3DNS. High availability load balancing technologies for which Progent offers consulting services include Microsoft Windows 2003 Server Network Load Balancing Manager, Citrix Access Suite and Presentation Server, Cisco Content Services Switch, Cisco Distributed Director and LocalDirector 400 series, and F5 Networks 3-DNS.
macOS Online Troubleshooting Specialist
OS X Remote Consultants
Progent offers nationwide remote technical support and consulting services for companies that run macOS and OS X environments or whose information systems include a mix of Mac and Microsoft products. Progent's experts offer macOS and OS X clients a range of IT services including desktop support, upgrading to the most recent edition of macOS from legacy editions of macOS or OS X, plus help with Mac applications. Progent can also assist your business with Apple iPhone and iPad support, or moving to iCloud services. Online IT help offers optimum leverage for your IT budget by extending client productivity and shortening the time billed for network analysis and repair. Advanced remote access tools and experienced technicians and engineers combine to enable Progent to handle the majority of network issues without squandering time and money by traveling to your site. In the vast majority of cases your network issues can be dealt with by telephone or through a mix of telephone help and online network analysis. Progent can make available Cisco CCIE infrastructure engineers and CISA and CISM premier security specialists to assist you with the most difficult network problems.
SharePoint Portal Server Outsourcing
Computer Consultant Office SharePoint Server 2003
Progent's Microsoft-certified consultants offer companies of any size consulting, technical support, and development expertise for SharePoint and SharePoint Online. Microsoft SharePoint is an enterprise solution that utilizes web-based technology for efficiently connecting people, teams and information. SharePoint offers a central spot for your workers or clients to connect to, organize, share and interact with relevant information, files, and applications and to interact with other people. Microsoft SharePoint allows faster and more intelligent decisions, more efficient sharing across teams and more streamlined business practices. Windows SharePoint Services join workers, customers, teams and major tasks with the information they've created in a way that makes data convenient to find, retrieve and re-use. Progent's SharePoint experts can help your organization to maintain your existing SharePoint environment or migrate to the latest version of SharePoint.
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