Augusta-Richmond County Telecommuters Integration Consulting Experts
Solution Planning, Implementation, Management and Troubleshooting Consulting
Enlarging your at-home workforce may have a significant effect on IT architecture, cybersecurity, and company workflows. Progent has 20 years of experience assisting businesses of all sizes to design, configure, administer, optimize, and debug IT environments that incorporate a remote workforce. Progent can assist your Augusta-Richmond County organization to pick the right technologies and follow leading practices in creating and maintaining a secure virtual office ecosystem for telecommuters that facilitates teamwork and returns maximum value. Progent offers support services ranging from as-needed guidance for helping you over occasional technical roadblocks to comprehensive project management or co-management to help you carry out business-critical initiatives.
Progent's consultants can help Augusta-Richmond County, Georgia organizations to succeed with any facet of creating a high-performing telecommuting ecosystem by providing network infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform selection and deployment, cloud connectivity, Help Desk augmentation, endpoint security, data protection solutions, and unified management.
Network Infrastructure for Telecommuters
Integrating the network infrastructure needed to support a remote workforce can be particularly complicated if you have to accommodate a mix of worker-owned equipment like PCs and notebooks, routers, and Wi-Fi APs from different manufacturers and with a variety of operating systems and firmware levels. Progent's experience providing online support for both outdated as well as current IT products in virtual office solutions enables you to make efficient use of your available network infrastructure and provides you with fast access to expertise for making essential updates. Services available from Progent to assist your company to implement a high-functioning telecommuting ecosystem include:
- VPN technology makes it possible to establish a secure connection for authorized remote workers to access IT resources located at your company datacenter or in a public cloud. Progent can assist your company to configure and maintain VPN connections between your at-home workforce and your various network resources by providing online VPN configuration consulting. For businesses with Cisco's ASA firewalls, Progent's Cisco-certified ASA Firewall consultants can help your at-home workers to utilize Cisco's popular AnyConnect client software for secure VPN connections for a wide selection of endpoint devices including Windows, macOS, iOS, Linux, and Google Android.
- Virtual Desktop Infrastructure (VDI) platforms enable a teleworker to see and use a data center computer's desktop. This provides network managers substantial control over the digital ecosystem of telecommuters and offers them a consistent and more productive experience. Progent's VDI consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops expertise.
- Routers attach home computer networks to the Internet and support VPN connections, local Wi-Fi networks, and firewalls. Progent can provide expert remote support for configuring routers from a variety of manufacturers. See router configuration support from Cisco-certified consultants.
- Home Wi-Fi networks, typically supporting the whole family and visitors, are frequently used by telecommuters to connect to their Internet router for work. This can cause performance as well as cybersecurity issues. Progent can assist you to resolve these issues by delivering expertise that include Aironet integration consulting, Cisco-certified Meraki wireless installation consulting, and Ubiquiti Unifi wireless AP integration help.
- Internet connectivity methods affect the performance and availability of connections between at-home workers and the company network. Vital applications might demand backup Internet connections in case the normal connection breaks. Progent can provide guidance for picking Internet service providers, selecting sensible service bundles, and integrating fault-tolerant Internet access. See Internet access integration services.
IP Voice Integration for an At-Home Workforce
Extending the corporate phone environment to include telecommuters is vital to supporting a productive work-at-home solution. A broad range of cloud-centric digital PBX platforms are popular with SMBs to support remote users. Many enterprises depend on Cisco's modern or older platforms for VoIP management. Progent can assist organizations of all sizes to plan or maintain a remote VoIP environment that provides the flexibility, convenience and security needed for telecommuters. Progent's Cisco-certified CCIE Voice experts offer high-level support to help businesses tune their current Cisco IP voice environments to support an expanding remote workforce.
- Cisco Unified Communications Manager (Cisco Unified CM) extends high-end telephony features to devices such as VoIP phones, media processing products, VoIP gateways, and mixed media applications used across the network. Unified Communications Manager manages additional combined media services like unified messaging, voice/video conferencing, and team collaboration networks. For more information about Progent's Cisco Unified CM or CUCM expertise, see Cisco Unified Communications Manager consulting services.
- CallManager is Cisco's earlier call-processing agent and has been replaced by Cisco Unified CM or CUCM. Progent's consultants can help you to support your existing CallManager deployment or upgrade efficiently to Cisco's current IP telephony solutions. To learn about Progent's support services for CallManager and Cisco's other legacy VoIP platforms, refer to Cisco CallManager consulting services.
- Cisco IP Gateways enable connectivity with public telephony networks and with users working outside the corporate perimeter such as at-home workers. Progent can provide expert support for Cisco's earlier generation IP gateways such as the UC520, UC540 and UC560 products and for modern Cisco SIP gateways. See Cisco SIP gateway configuration consulting.
- Other VoIP Products supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can assist you to update your WAN architecture to work with these VoIP solutions and deliver as-needed deployment and troubleshooting expertise.
Voice/Video Conferencing for Telecommuters
A broad selection of voice/video conferencing products from leading vendors support virtual discussions, video conferencing, chat sessions, and content sharing for both onsite users and teleworkers. Many organizations utilize a mix of products to meet the needs of their various partners and clients. Progent can help you to maintain your existing conferencing ecosystem and optimize the productivity of your remote employees.
- Skype for Business is Microsoft's popular communications platform that enables real-time presence, instant messaging, audio and video conferencing plus the seamless integration of these functions within Office desktop and Microsoft 365 applications including PowerPoint, Word, Excel and Outlook. Progent offers the skills of Microsoft-certified consultants who can help your company to configure and maintain Skype for Business client software to accommodate your at-home employees. To learn more about Progent's support expertise for Skype for Business, visit Skype for Business consulting services.
- FaceTime is Apple's multiuser video phone app for iOS, iPadOS, iPod and macOS computers and smartphones. FaceTime works over Wi-Fi or cellular Internet connections. Current editions of FaceTime support as many as 32 simultaneous users for voice/video sessions. For details about Progent's support expertise for Apple FaceTime, refer to Progent's FaceTime configuration expertise.
- Webex Meeting Center supports online conferencing for most computing devices. Delivered through Cisco's Webex Cloud platform, Webex capabilities include sharing discrete content or computer screens, presentations that incorporate rich media such as Microsoft PowerPoint, network-based capture, plus editing and playback for future reference. For details about Progent's support services for Cisco Webex and for additional IP video products from Cisco, visit Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams acts as a portal for conferencing, contacts, and information with capabilities that include voice/video calling, threaded chat, plus data sharing. To learn more about Progent's support services for Teams and for additional Microsoft 365 products, refer to Progent's Microsoft Teams consulting services.
- Additional Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and debugging expertise for these conferencing platforms and assist your business to optimize your WAN architecture to run them.
Microsoft Integrated Collaboration Platforms for Teleworkers
Microsoft's collaboration products are tightly integrated with Microsoft's familiar Microsoft Office and Microsoft 365 suites, providing a powerful environment of applications that deliver a cohesive user experience for sharing data and ideas across multiple sites and on a broad selection of endpoint devices. Progent has provided online consulting services for Microsoft SharePoint and Exchange Server since their first publication and can help businesses to deploy these flagship collaboration platforms to maximize the productivity of your at-home workers.
SharePoint utilizes web sites to allow collaboration and information sharing by offering policy-driven access to data, workflow, and tools for looking through enterprise-wide information silos. SharePoint permits you to create protected web portals that enables remote workforce to see and edit consolidated corporate intelligence via Wikis, Blogs, social sites, and Web Parts. For information about Progent's SharePoint consulting expertise, visit SharePoint configuration and application development expertise.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. For information about Progent's Exchange consulting services, go to planning and configuration expertise for Exchange.
OneDrive is Microsoft�s shared cloud-based storage service, comparable to GoogleDrive. Remote users can save files to OneDrive, and co-workers anywhere can share them safely through a browser. Included with Office and Microsoft 365, OneDrive enables home workers to jointly author files. Edits made offline are automatically synced when you go back online. To learn about Progent's expertise for OneDrive, refer to Microsoft Onedrive integration experts.
Public Cloud Integration Services for Teleworkers
Progent can provide affordable remote assistance for enabling organizations to build, maintain and optimize integrated hybrid network architectures that incorporate physical data centers, remote workers, branches, plus cloud resources. Progent offers top-tier consultant for all types of cloud service delivery such as Infrastructure as a Service, Platform as a Service, and Software as a Service (SaaS). Progent can help at-home workers resolve problems with public cloud access, authentication, and cybersecurity.
Microsoft Azure is a popular family of public cloud software and services that allows you to utilize IT infrastructure, servers, and key applications running on Microsoft's massive cloud. Azure features over one hundred cloud-based services such as the ability to host Windows and Linux-powered virtual machines, scalable cloud storage, messaging, app development with Visual Studio, and data backup. Progent can help your organization to deploy VMs on Azure Virtual Machines, integrate storage on Azure Storage services, unify identity management with Azure AD, and plan data backup and restore systems with Azure Backup. Progent's cloud experts can also help you establish protected connections to Azure for remote workers by configuring and debugging firewalls and VPN IPsec tunnels. For information about Progent's expertise for Microsoft Azure, go to Azure expertise.
Microsoft 365, previously called Office 365, is Microsoft's popular family of business productivity applications and cloud-based services available on a subscription basis. Microsoft apps and services are provided in a selection of bundles designed for users ranging from students and small offices to large corporations. Progent offers quick and affordable remote access to consultants knowledgeable about Microsoft 365-compatible endpoints based on Windows, Mac, iOS, and Google Android operating systems. Progent's experts can assist your business to assess the various subscription plans offered with Microsoft 365 and deploy 365 apps for your teleworkers in a way that delivers maximum business value. For information about Progent's consulting expertise for Microsoft 365, go to Microsoft 365 integration expertise.
Exchange Online is one of the most popular cloud-based applications in the Microsoft 365 product suite. Microsoft 365 Exchange Online offers the advantages of reduced costs for data center infrastructure, simplified management, dynamic scaling, high reliability, and additional advantages inherent with cloud computing. Microsoft has designed Exchange Online to operate smoothly with on-premises Exchange environments, enabling customers to create hybrid cloud/onsite information systems. Progent's Exchange consultants can provide as-needed assistance to get you through challenging IT bottlenecks and also offer end-to-end project management services to ensure your telecommuters have convenient and secure access to your Microsoft 365 Exchange Online deployment. For details Progent's support services for Exchange Online, see Exchange Online configuration and troubleshooting expertise.
Amazon AWS is a pioneer in the public cloud computing arena and is the industry's top provider of cloud services. Progent can provide quick and affordable online contact with cloud integration consultants who can assist your business to plan, deploy, maintain, and troubleshoot hybrid IT networks that incorporate Amazon AWS cloud-based services with local resources and with other public clouds such as Microsoft Azure. Progent also offers access to Cisco-certified CCIE networking consultants to help your company to build a high-uptime network architecture to make sure your users have a consistent computing experience whether they are working from your main office, a branch office, at home, or on the move. For details about Progent's consulting expertise for Amazon AWS, see Amazon AWS integration expertise.
Google Cloud (GCP) is a leading collection of public cloud services that provides Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service (PaaS) products. Progent's Microsoft, Linux, and Cisco consulting experts can help your business to scale your existing IT resources with the Google Cloud, and Progent's DBA consultants can show you how to make your key apps cloud friendly so your remote workers can benefit fully from Google Cloud Platform services. Progent can assist you to deploy virtual machines on GCP Compute Engine, plan an efficient storage system with Google Cloud Storage, and simplify access management for telecommuters with GCP Cloud Identity services. Progent's experts can also help your organization to utilize GCP's unified management technology to administer and monitor your GCP ecosystem. To find out, see Google Cloud Platform (GCP) integration expertise.
Help Desk Services for Telecommuters
A sudden, company-wide transition to a from-home workforce, which could be the result of an epidemic or as an element of a business continuity plan, can overwhelm even the most efficient internal Call Center. Progent's Help Desk Call Center services allow businesses of any size to outsource or augment their Call Center by using Progent's remote Technical Response Center team.
- Progent's Standard Call Center services utilize Progent's extensive network of online technical support specialists combined with enterprise-class trouble ticketing and follow-up software to provide an economical, modern Help Desk. Progent's Standard Help Desk Services offer a comprehensive solution that addresses all aspects of online Level 1 PC technical support from initial help requests to ticket generation, screen sharing, problem resolution, and reporting. A browser-based User's Service Portal enables telecommuters to track or revise the status of their active tickets, add information, and append screen captures or relevant files. Desktop support services are delivered at a significant discount off Progent's ordinary Level 1 technical service rates, and Progent makes available the option of rapid escalation to Level 2 and Level 3 support experts to deal with complex problems. To find out more, visit Progent's Standard Helpdesk Services for small businesses.
- Progent's Call Center Augmentation Service enables your business to augment your existing Call Desk organization by sharing delivery of Call Desk support services transparently between your in-house support organization and Progent's nationwide pool of desktop support engineers and subject matter specialists. Progent's shared Help Desk service uses a collaborative support solution based on the leading PSA tool for managing help requests and ticketing, establishing ownership, monitoring progress, and generating reports. For details about how Progent's Help Desk Call Center Supplementation Services can help your business to deliver best-in-class technical support to your teleworkers, refer to Progent's Support Desk supplementation Services.
Security and Compliance for At-Home Workers
At-home employees typically utilize their personal computing devices and often work in an unsecured physical area. This multiplies their susceptibility to malware threats and calls for careful deployment of firewalls, anti-malware tools, MFA-based identity verification, remote endpoint monitoring, extensive user education, and the creation of policies based on leading practices. Progent's veteran roster of cybersecurity solutions consultants can help your business to plan, deploy and maintain a compliant security solution that guards critical information assets in networks that include remote workers.
Firewalls allow companies to build a network that can be securely utilized by on-premises users and by telecommuters, mobile users, vendors, customers, and other stakeholders. Next-generation firewall devices allow you to configure and manage different permissions to different groups of users and to expand your network and modify your security as your business evolves and as cyber threats become increasingly complex. Progent works with both new and older security appliances from all major vendors like Cisco, Palo Alto Networks, WatchGuard, Juniper, and Fortinet. To learn more about Progent's firewall support services, see firewall support services.
Online Endpoint Monitoring makes it easy to track the disparate devices used by at-home workers and either block or identify and respond to modern cyber attacks like ransomware. With Progent's ProSight Active Security Monitoring (ASM) services, a lightweight agent is put on each secured endpoint device, monitoring all activity and utilizing advanced AI technology from SentinelOne to detect new attacks at inception. When a cyberattack is discovered, ProSight Active Security Monitoring instantly isolates the targeted device from the network to quarantine the malware. Since the ProSight Active Security Monitoring software agent is self-contained, endpoints stay protected even if they are not connected to the Internet. To learn more about ProSight ASM, go to remote endpoint security monitoring for an at-home workforce.
Progent's Duo MFA managed services incorporate Cisco's Duo cloud technology to protect against stolen passwords through the use of two-factor authentication. Duo enables one-tap identity confirmation with Apple iOS, Android, and other personal devices. Using 2FA, whenever you log into a secured application and enter your password you are requested to confirm who you are on a unit that only you possess and that uses a separate network channel. A wide selection of devices can be utilized for this second means of authentication including an iPhone or Android or watch, a hardware token, a landline telephone, etc. You can register multiple verification devices. For more information about ProSight Duo identity authentication services, refer to Duo MFA two-factor authentication (2FA) services for an at-home workforce.
Security Audits can evaluate the vulnerability of your information system to all classes of outside and local security threats for a network that includes remote workers. Progent can deploy online, automated security analysis software for rapidly and economically detecting a broad range of security gaps that can be surfaced over the Internet. Progent's security audit consulting services, which can be provided by security experts with top certifications including CISM, ISSAP, and GIAC, can help your company to evaluate your processes and governance policies and assess your network infrastructure to enable you to implement the highest level of security for your an at-home workforce.
Download White Paper: Securing a Work-From-Home (WFH) Environment
To read or download a white paper about key areas to concentrate on for protecting a network that supports telecommuters, click:
Securing a Work-From-Home (WFH) Environment White Paper. (PDF - 2.4 MB)
Data Protection for Teleworkers
Data Protection involves backing up and recovering vital information in order to avoid data loss and minimize restoration time in case of storage system failures resulting from equipment breakdowns, programming hiccups, user mistakes, cyber attack, or any other reason. Dependable data protection solutions can be particularly challenging to architect and maintain in hybrid environments that incorporate in-house data centers, cloud resources, and at-home workers.
- Backup/Restore strategies for at-home workers must address diverse kinds of personally owned endpoints. Progent can provide fast online access to consultants familiar with a broad range of platforms for protection Microsoft Windows, Apple Mac and Linux/UNIX powered servers and desktops as well as laptops, iOS and Android tablets and smartphones. Leading backup/restore products supported by Progent's data protection consultants include Barracuda Backup, Microsoft Azure Backup, Symantec Backup Exec, Acronis Backup and Recovery, Mozy, and Time Machine. To protect resources spread throughout a hybrid network, Progent can provide ProSight Data Protection Services (DPS), a backup/recovery subscription service that uses cloud storage and features fine-grained recovery and unified management capabilities.
- Disaster Recovery/Business Continuity (DR/BC) plans typically envision scenarios that call for a temporary changeover to telecommuting. Progent's senior disaster recovery planning experts and business continuity consultants can help you to develop, document and validate a DR/BC plan that addresses the process of switching to an at-home workforce.
Unified Management for Telecommuters
Microsoft has rebranded and reshuffled its endpoint management products under the name Endpoint Manager, which encompasses Intune for cloud management of mobile and remote endpoints and Configuration Manager for managing on-premises computers. Endpoint Manager provides a unified platform for protecting corporate data by managing onsite, mobile, and at-home endpoint devices.
Intune
Intune is part of Microsoft's Endpoint Management family that also includes Microsoft Configuration Manager. Intune is a cloud-based service for managing and protecting remote devices and software. Managed endpoint devices can be user owned or business owned. IT administrators managing the endpoint computers of teleworkers can use Intune to provision and validate applications on managed devices, push updates and certificates, configure policies for permission to access information and networks, set passwords, create VPN connections, determine how teleworkers share information, set up threat protection, ensure compliance, and erase sensitive information from missing, stolen or deactivated devices. Microsoft Intune can be used with Apple iOS, Google Android, Windows, and macOS/OS X devices. To find out about Microsoft Intune and how Progent can help your company to use Microsoft's Endpoint Management to manage the endpoint computers of your at-home workforce, see Intune teleworker device management experts.
VMware Workspace ONE
VMware Workspace ONE is an advanced centralized MDM product that helps network managers to keep off-premises endpoints up to date and secure. Workspace ONE incorporates VMware AirWatch for centralized endpoint administration plus VMware's Horizon virtual software delivery platform for identity control, app management, and configuration management of endpoint computers. Workspace ONE operates with devices powered by Windows 10, macOS, iOS, Android, Chrome OS, or popular distros of Linux. VMware Workspace ONE is offered by subscription as a cloud service or as an on-premises product through a perpetual license. Key capabilities of Workspace ONE include fast over-the-air deployment of out-of-the-box laptops, immediate onboarding of new users, policy set up and enforcement for all classes of endpoints, unifies management reporting and analytics, an email encryption gateway, and tight integration with Microsoft apps and cloud services. To find out about Progent's support services for VMware Workspace ONE, see VMware Workspace ONE remote device management consultants.
Contact Progent for Telecommuter Expertise
To get in touch with Progent about building and managing an efficient work-from-home environment for your Augusta-Richmond County, Georgia business, call
An index of content::
Cisco Router Small Business Network Consulting Services
Cisco Remote Access Small Office Network Consulting Services
Progent can help you to deploy Cisco's networking technology to build a robust foundation for your onsite, cloud-centric, or hybrid-cloud data center and streamline operations in key areas including hardware utilization, security and compliance, manageability, reliability, and recoverability.
Wireless Network Engineer
5500 Wireless Controller Computer Consulting
Progent's Cisco-certified Wi-Fi technology consultants can help organizations to configure, manage, and debug Cisco Wi-Fi devices including Aironet and Meraki Wave 2 wireless access points as well as Cisco's Wireless Network Controllers.
SQL Server 2016 Performance Tuning Online Technical Support
SQL Server Analysis Services Technical Support
Microsoft SQL Server 2016 introduces major improvements in performance, capacity, security and compliance, uptime, BOYD integration, and built-in BI. Innovations include PolyBase for processing structured and unstructured files simultaneously for big data applications, Jason integration, Row-level Security, Mobile Report Publisher, and centralized management of local and cloud-resident resources. Progent's Microsoft-certified consultants can deliver remote and on-premises expertise to help organizations of all sizes to implement, administer or troubleshoot any version of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with all key Microsoft products including Windows Server and Hyper-V, Exchange, SharePoint Server, Dynamics CRM, Lync or Skype for Business, and System Center Operations Manager (SCOM).
Upgrading SQL Server 2008
Microsoft T-SQL Coding
Microsoft SQL Server 2005 delivers powerful, familiar tools to computer experts and network users, reducing the difficulty of designing, deploying, managing, and using enterprise data and analytical applications in environments ranging from mobile devices to enterprise data networks. The complexity and interconnectivity requirements of Microsoft SQL Server 2005 call for an IT consultant with real-world expertise and broad knowledge in designing and deploying information-based, end-to-end business IT solutions. The experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of professional work involving Microsoft technology, ensures you success in designing, deploying and supporting Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET environment.
Microsoft Expert Specialists SQL Server Replication
SQL Server Replication Engineers
SQL Server 2000 is a rich, Web-enabled database and data analysis solution that enables the rapid creation of a new generation of enterprise-class programs that can give your business a significant competitive advantage. SQL Server provides built-in support for XML and the capability to query across the Internet and outside the firewall. The experience of Progent's Microsoft-certified SQL Server 2000 engineers, averaging more than over 10 years of background supporting Microsoft integration, assures you success in designing, installing and supporting Microsoft SQL Server applications that are seamlessly connected with other applications based on Microsoft's .NET environment.
On-site Support Wi-Fi VoIP phone integration
Wi-Fi IP phone integration Technical Support Services
Progent's Cisco-certified wireless integration consulting experts can assist organizations to configure, administer, and troubleshoot Cisco Wi-Fi devices such as Aironet and Meraki 802.11ac wireless access points plus Cisco's Wireless Network Controllers.
Technology Consulting Services Shared Support Desk
Integration Co-managed Help Desk
Progent offers three basic kinds of Contact Center support including Microsoft Helpdesk Outsourcing Services, Virtual Helpdesk Services, and Call Center Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of trained Microsoft experts offers your customers easy access to a reliable technical resource with years of experience delivering phone support and online repair for IT systems based on Microsoft products. Progent's concentration is on giving the support Call Center a positive reputation as a solid contributor to business performance. Progent's goal is to fix rather than merely report problems.
Fedora Linux Integration Services
Consult Ubuntu Linux
Progent's Linux support experts provide small and mid-size companies and developers assistance with managing and maintaining Linux systems that coexist with Microsoft-based networks. Progent offers your organization contact with Linux experts, consulting professionals premier by Microsoft and Cisco, and security experts with CISM certification. This broad range of experience provides you with an easy single source to show you how to create and maintain a secure and reliable mixed-platform connectivity and communications environment that allows Linux and Microsoft coexistence by integrating Microsoft Windows with major Linux platforms including RedHat Linux, SUSE, CentOS, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware Linux.
Lync Server 2013 and Cisco Unified Communications Consult
Microsoft Lync 2013 Specialists
Microsoft Lync Server 2013, rebranded Skype for Business, allows organizations of all sizes to create a manageable and secure communications environment that permits a Bring-Your-Own-Device computing style with IM, presence, audio/video and web conferencing with application sharing and whiteboard, as well as IP-based and PSTN telephony across a broad range of desktop and mobile clients. Progent's certified Lync 2013 experts and system integrators can help you to assess the business benefits of Lync 2013, design an in-house, cloud-based (via Lync Online) or mixed model appropriate for your current and future goals, implement Lync Server 2013 so as to speed up your return on investment, and provide custom webinar and on-premises training to your management team and end users. Progent offers in-depth expertise in critical components of a Lync 2013 solution including Windows Server, SQL Server and Exchange, and Progent can help your organization to integrate Lync Server 2013 with popular Microsoft 365 applications including Outlook clients and PowerPoint.
Information Technology Consulting Apple MobileMe
iCloud Remote Technical Support
Progent's experts offer Apple macOS and Mac OS X users a variety of services such as workstation support, Apple macOS and OS X expertise, Apple Mac integration with Windows environments, Entourage and email expertise, security services, and custom education. Progent can help businesses to upgrade to macOS from Mac OS X or other earlier versions of Mac OS X and Progent can offer expertise with Apple macOS and Mac OS X application software. Progent can also assist you with iPhone support and iPad synchronization, or migrating to Apple's iCloud services. For business environments based exclusively on Mac OS X or for systems incorporating a combination of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to deal with the difficulty of designing, configuring and maintaining a network environment that is available, safe, fast and able to achieve your organization's objectives.
Postini Support
Antivirus Design and Installation
E-Mail Guard is a comprehensive service for blocking spam and virus attacks. E-Mail Guard handles the protection and management of corporate email by offering constantly updated spam and virus blocking, policy management, content testing, and defense against email-borne DHA and DDoS attacks. E-Mail Guard also features monitoring, administration and analysis utilities as well as outgoing email filtering to help you repair your e-mail environment and specify and regulate corporate security policy.
Exchange 2003 Online Consulting
Emergency Help and Support Microsoft Exchange
Progent's Microsoft certified consultants can show you how to define and deploy an efficient in-place Microsoft Exchange 2003 upgrade plan that minimizes network disruption, reduces long-term service requirements, and makes your Exchange Server 2003 easy to administer. For complicated multiple server or multi-location upgrades, Progent has the experience to finish your project quickly and economically. Progent's Exchange Server 2003 support, troubleshooting, and design services include expertise with the configuration of third-party enhancements of Exchange Server 2003 that are best aligned to your business goals.
64-bit Migration Consultants
Consulting 64-bit Migration
Progent's Microsoft-certified engineers can help you plan, document, carry out, administer, and troubleshoot a network-wide move to 64-bit server and desktop operating systems and applications. Progent can help you pilot your 64-bit environment to verify that it handles all of the key 32-bit applications that you want to retain plus the new 64-bit versions of applications you plan to run.
Emergency Online Photoshop Training Computer Consulting Firms
Live Online Microsoft Office Learn
Progent offers customized online instruction for a range of client applications and operating systems such as Microsoft Office and Microsoft 365 Excel, Word, Publisher and Visio plus Adobe Acrobat, Photoshop, Crystal Reports, and Microsoft Windows 10 and 8.1. Remote training provides the benefits of traditional in-person instruction, including instant communication between students and teachers, but eliminates the costs of transportation and the hassle of trying to synchronize the availability of multiple trainees. Offered to single students or classes of all sizes, Progent's live online instruction permits the teacher to conduct the seminar from an online facility and the clients can be spread across an office or all over the country. Live online education deploys proven teaching tools such as broadcast white boards, electronic hand-raising, and shared desktops. Classes can be short and targeted to specific topics or longer in time and wider in scope.
24/7/365 Enterprise Project Management Consultant
Project Requirements Definition Professional
For enterprise project management support, Progent offers the services of senior information technology experts with decades of background in technology management, program development, and business process design for organizations ranging from Big 4 firms to dot-com startups to government agencies. These proven IT managers can provide project management skills to assist enterprise clients follow leading practices to make sure strategic projects are completed on time and on budget.
Juniper SRX210 Router Cybersecurity Contractors
Juniper SRX220 Router Security Organizations
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Double-Take Availability Remote Support
Remote Support DoubleTake Carbonite Replication Manager
DoubleTake/Carbonite Software offers a selection of tools designed to provide small businesses a variety of cost-effective alternatives for backing up and restoring vital workloads such as Exchange, Microsoft SQL, RIM Blackberry, and Microsoft Office SharePoint. Progent’s disaster recovery planning consultants have in-depth experience incorporating DoubleTake/Carbonite products into small business IT systems to achieve an advanced level of availability and business continuity capability at an affordable price.
Integration Services Macintosh OSX
Remote Technical Support OS X
Progent's consultants offer Mac users a variety of services including desktop support, Apple macOS and OS X consulting, Apple Mac integration with Windows networks, Entourage and Exchange Server expertise, security services, and custom training. Progent can assist businesses to upgrade to macOS from Mac OS X or earlier editions of OS X and Progent can offer help with Apple macOS and Mac OS X application software. Progent can also assist your business with Apple iPhone integration and Apple iPad management, or migrating to Apple's iCloud services. For business networks based solely on Apple macOS or OS X or for systems with a combination of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to deal with the complexity of planning, integrating and supporting a network environment that is reliable, secure, efficient and aligned with your company's business goals.
Small Business IT Consulting Firm Kansas
New Mexico Small Business Network Consultants
If your organization does not require urgent online help but expects to need technical services with your network in the near future, you can save time and money and guarantee that the right IT skill will be ready when you need it by contacting a Progent sales agent and registering as a customer. For more information, call 800-993-9400 or email information@progent.com.
MRP Engineer
Solomon Applications Consulting
Besides offering the expertise of Microsoft Dynamics GP (Great Plains) specialists, Progent has experts in Dynamics AX, Dynamics NAV, Microsoft Dynamics SL, Dynamics RMS, Macola ERP by Exact, MAS 90 by Sage Software, and QuickBooks Pro. Progent offers software development, troubleshooting, administration help, upgrade assistance, and one-on-one or group webinar training tailored to meet your specific requirements. Progent's experts also can show you how to build and maintain a secure, robust server and communications infrastructure to run your ERP, MRP and accounting solutions.
Specialist LifeSize Video Conferencing
Radvision Video Conferencing Engineer
Progent can provide the expertise of a veteran consultant with extensive hands-on experience configuring, managing, and enhancing immersive telepresence platforms from top-tier suppliers such as Cisco/TANDBERG, Polycom, LifeSize, and Radvision. Progent can work with your internal IT support team, your Internet Service Provider, and your telepresence technology supplier to assist your company increase the business value of your telepresence solution.
Urgent Windows Server Hyper-V 2016 Migration Specialists
Consulting Services Hyper-V 2016 Private Cloud
Windows Hyper-V 2016 incorporates key technologies first developed for and refined on Microsoft Azure, among the world's largest public clouds. This significantly improves the suitability of Microsoft's Windows Server platform to run private cloud and hybrid cloud/on-premises environments by improving security, availability, expandability, manageability, reliability and recoverability. Progent’s Microsoft-certified consultants can assist you to assess the advantages of Hyper-V 2016 for your business, configure pilot systems to confirm the ability of Hyper-V 2016 to run your critical workloads, design an efficient network architecture for a cloud-centric or hybrid installation, develop and execute a smooth upgrade plan, train your IT administration and technical support staff, and provide ongoing consulting and debugging support to ensure that your Hyper-V 2016 investment gives you the highest possible business value.
Network Engineer Subcontractor Job
Telecommuter Jobs Network Engineering
Progent is seeking a variety of full-time employees such as solutions-driven Microsoft Certified Systems Engineers; connectivity consultants who have Cisco CCNP or CCIE certification; and specialists in fault-tolerant system architecture with experience in mobile connectivity, wireless integration, non-stop systems, business continuity solutions, data preservation, and virtual servers. Progent is also hiring workstation support experts, remote troubleshooting professionals, and CISSP or CISA accredited security professionals. We are also looking for veteran managers able to perform effectively in Progent's dynamic, virtual office model. Progent works with independent consultants with proven expertise and hands-on experience in important information technology topics outside Progent's main technical focus. Progent's Experts Team includes contractors who can provide advice and programming support for mission-critical solutions that include Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management; possess specialized knowledge of non-Microsoft operating systems such as Linux derivatives, Macintosh, or Solaris, or offer expert help in technologies like telecommunications, web design, Electronic Data Interchange, web commerce, or database management. Freelance consultants certified by us coordinate with our staff consultants to provide end-to-end solutions for small business networks.
Consulting Services Remote Monitoring and Reporting
Microsoft System Center Operations Manager Consultant Services
Progent's Microsoft-certified consulting experts have over 10 years of background planning, deploying, enhancing and fixing Microsoft SCOM environments and can provide companies of any size advanced remote or on-premises consulting support for Microsoft SCOM 2012. Progent can help your company to plan a topology for SCOM 2012 servers that provides the performance and availability needed to watch over your IT resources effectively, whether your datacenters are onsite, in the cloud, or a hybrid solution. Progent's SCOM consultants can also assist you to import and set up Microsoft SCOM 2012 management packs based on industry best practices for monitoring network infrastructure and both Microsoft and third-party applications and services. In addition, Progent can deliver responsive remote or on-premises technical support to help you to remediate serious issues uncovered by Microsoft SCOM 2012.
SCVMM 2012 PowerShell Specialist
SCVMM 2012 PowerShell Support and Integration
Progent can help businesses of any size to adhere to leading practices to configure System Center 2012 Virtual Machine Manager hosts, networking, storage systems, and library resources; design, integrate, and manage private clouds, virtual machines, and VMM services in SCVMM 2012; and integrate SCVMM with System Center 2012 Operations Manager for comprehensive monitoring. Progent can assist your company to upgrade from a legacy version of SCVMM or from a third-party virtualization management system, and Progent can assist you to optimize and troubleshoot your existing SCVMM 2012 environment so you realize the highest possible business value.
Top Rated SQL Server 2008 Support and Help
SQL 2008 Reporting Services Specialists
Progent's Microsoft-Certified SQL Server engineers can provide an array of services to assist small and midsize businesses to plan, configure, administer, and repair SQL Server 2008 solutions so that they get the optimum competitive advantage from Microsoft's state-of-the-art RDBM technology. Also, Progent can provide expertise for system infrastructure, company-wide protection, and custom software development to increase the strategic advantage of your SQL Server investment.
Consultants Private Cloud Virtual Datacenter Hosting
Technology Professional ProSight VM Hosting
Progent's ProSight Virtual Hosting and Management service offers complete hosting of a small or mid-size company's servers in an environment that delivers the highest degree of availability and expandability and is also simple to move to another host. ProSight Virtual Hosting options are based on mature virtualization platforms that enable small companies with multi- platform IT systems to save significantly on the costs of capital equipment, infrastructure support, and IT administration while benefiting from world-class fault tolerance and an unmatched level of vendor independence.
Cisco Certified Expert Computer Support Help Desk Consulting Services
Immediate Network Support Help Desk Support and Integration
The Help Desk Call Center support model adopted by Progent's Technical Response Center offers small businesses an efficient option to reliance on freelance consultants by offering broad expertise accessible to numerous engineering groups, optional 24x7 access to emergency assistance, fast escalation to world-class experts for handling even the most complex problems, support consistency and dependability, prompt follow-up overseen by seasoned IT service managers, a variety of easy-to-use techniques for initiating service jobs, plus excellent process visibility enabled by trouble ticket tracking and available via a web portal.
Juniper NetScreen IPsec VPN Intrusion Detection
Compliance Auditor Juniper NetScreen VPN
Progent's Juniper Networks-authorized NetScreen engineer can help you to install and optimize NetScreen 5000 series routers, migrate from older NetScreen devices to the latest Juniper technologies, and troubleshoot infrastructure problems in Juniper-only or mixed-technology systems.
PowerPoint 2019 Computer Support For Small Offices
Microsoft Expert PowerPoint 2019 Computer Support Company
Progent's certified Microsoft Office and Microsoft 365 consultants can assist businesses to incorporate Office desktop and Microsoft 365 applications including Office Excel, Office Word, PowerPoint, Microsoft Outlook, Access, Project and Publisher into a cohesive productivity solution that offers fast return on investment and promotes improved business outcomes. Progent can help you to integrate Office or Microsoft 365 apps with one another and with other key Microsoft platforms including SharePoint, Microsoft Exchange Server and SQL Server deployed on-premises or in the cloud. Progent can also assist you to fix compatibility issues with various releases of Office desktop and offers customized online instruction to individuals and teams.
Windows 2003 Online Troubleshooting
Windows 2003 IT Consultants
The knowledge and experience of Progent's certified Microsoft Windows Server 2003 consulting team, with an average of more than 10 years of support in Microsoft integration, assures you success in identifying the version and configuration of Windows 2003 Server that matches most closely with your business goals. Progent can also assist you with planning, deploying, managing and supporting sophisticated IT solutions based on Microsoft Windows Server 2003, and can streamline your upgrade from Windows 2000 Server or Windows NT.
Amazon AWS cloud services integration Development Firm
Contract Programming Firm Amazon EC2 mobility
Progent offers affordable online consulting to assist companies to integrate Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3, and Amazon Glacier. Progent can help you with every aspect of Amazon AWS migration and troubleshooting including needs analysis, preparedness evaluation, architectural design and review, pilot testing, configuration, centralized administration, performance tuning, licensing management, backup/restore mechanisms, and security strategies.
24 Hour Microsoft Expert System Center 2016 and VMware Integration On-site Technical Support
Immediate Consultants System Center 2016 and VMware Integration
Small to middle size companies can now enjoy all the advantages of Microsoft System Center Operations Manager 2007 and also have fast access to Progent’s Microsoft Certified network consulting professionals. With Progent's affordably priced network support packages, small organizations can choose a simple Operations Manager-based co-sourcing service program with server monitoring, reporting, Help Desk and remote troubleshooting or a complete 24x7 outsourcing package. Progent offers expertise in Microsoft System Center Operations Manager 2007 to provide small business information systems world-class availability, protection, and productivity.
Altaro Office 365 OneDrive Backup Consultants
Remote Troubleshooting Altaro Office 365 Teams Chat Backup
Progent is an Altaro partner and can design and manage an implementation of Altaro Office 365 Backup to preserve your Office 365 user and group mailboxes, files stored on your company's OneDrive Accounts and SharePoint sites, plus user and group Teams Chats.
Microsoft System Center Operations Manager On-site Support
Monitoring and Reporting Computer Consultant
Small to middle size companies can now get all the advantages of System Center Operations Manager and also have fast access to Progent’s Microsoft certified IT consulting experts. With Progent's affordably priced IT service programs, mid-size businesses can select a simple co-sourcing service program based on Microsoft Operations Manager with server monitoring, reporting, Help Desk and remote service or a comprehensive 24x7 outsourcing solution. Progent offers expertise in Microsoft System Center Operations Manager to offer small company networks world-class reliability, protection and performance.
Smartphone Help and Support
Wireless IT Consultant
Progent’s consultants provide expertise in a variety of technologies relevant to mobile connectivity such as network architecture, wireless data synchronization, wireless security, wireless email, Microsoft Windows Mobile, RIM Blackberry, and mobile software programming. Progent's Microsoft and Cisco certified experts can save your company time and expense by using their wireless expertise to help you choose and integrate wireless networking solutions that make sense for your company. Progent can also optimize your network architecture so that wireless appliances perform more reliably.
Remote Technical Support SQL Server 2017 Cybersecurity
Specialists SQL Server 2017 Always Encrypted
Progent's Microsoft-certified SQL Server 2017 consultants can assist you to plan and implement a cost-effective migration from your current SQL Server environment to SQL Server 2017.
Consultant Cisco VoIP Phones and Unified Messaging
Configuration Cisco VoIP Phones and Contact Center
Progent's CCIE-certified network infrastructure experts can provide advanced support services for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can assist you to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server failover solutions.
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