Augusta-Richmond County Remote Workers Configuration Consultants
System Planning, Configuration, Administration and Troubleshooting Consulting Services
Enlarging your remote workforce may have a major impact on network infrastructure, security, and company culture. Progent has 20 years of background assisting small and mid-size businesses to design, deploy, manage, optimize, and debug IT environments that incorporate at-home workers. Progent can assist your Augusta-Richmond County organization to pick the right tools and adhere to leading practices in building and operating a safe virtual office solution for telecommuters that facilitates teamwork and delivers top value. Progent can provide services ranging from on demand guidance for helping you over challenging IT roadblocks to comprehensive project management or co-management to help you carry out business-critical initiatives.
Progent's consultants can assist Augusta-Richmond County, Georgia businesses to with any facet of creating a high-functioning work-from-home ecosystem by providing network infrastructure configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, Call Desk services, security monitoring, backup/restore solutions, and streamlined management.
Infrastructure for a Remote Workforce
Integrating the network infrastructure required to support an at-home work environment can be especially complex if you must manage a combination of personal equipment such as desktop computers and notebooks, Internet routers, and Wi-Fi appliances from various manufacturers and with a variety of operating systems and firmware levels. Progent's experience delivering online help for both outdated and current technologies in remote office venues allows you to make cost-effective use of your existing infrastructure and offers fast access to expertise for implement necessary updates. Support services offered by Progent to assist your company to create a productive telecommuting infrastructure include:
- Virtual Private Network connectivity allows you to establish a secure connection for authenticated remote employees to use IT resources located at your company datacenter or in the cloud. Progent's consultants can help you to deploy and maintain VPN connections between your at-home workforce and your various network resources by providing online VPN configuration consulting. For organizations with Cisco's ASA security appliances, Progent's Cisco-certified ASA Firewall consultants can assist your at-home workers to set up Cisco's AnyConnect client software to provide safe VPN tunneling for a wide selection of devices such as Windows, macOS, iOS, Linux, and Android.
- Virtual Desktop Infrastructure (VDI) platforms allow a telecommuter to see and use a data center computer's desktop. This technology provides network managers significant control over the computing environment of telecommuters and offers remote users a consistent and more productive work experience. Progent's VDI consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI expertise.
- Routers connect home computer networks to the Internet and typically support VPN connections, home wireless connectivity, and firewall services. Progent can provide top-tier online consulting for setting up routers from all major manufacturers. See router configuration support from Cisco-certified experts.
- Home Wireless networks, often shared by the whole family and guests, are commonly used by at-home employees to connect to their Internet router for work. This can cause throughput and security issues. Progent can help businesses to mitigate these issues by providing services that include Cisco Aironet configuration consulting, Cisco-certified Meraki WiFi installation expertise, and Ubiquiti wireless access point integration help.
- Internet connectivity methods affect the speed and availability of connections between telecommuters and the company network. Vital applications might require redundant Internet connections in the event the normal connection fails. Progent offers guidance for picking service providers, selecting sensible bandwidth and data volume bundles, and configuring high-availability Internet connections. Refer to Internet access integration services.
VoIP Solutions for Telecommuters
Expanding the corporate phone system to include remote users is critical to maintaining an effective at-home workforce. A variety of cloud-centric VoIP platforms are used by SMBs to support remote users. Many larger organizations depend on Cisco's modern or legacy platforms for IP voice management. Progent can help businesses of all sizes to plan or tune a remote IP voice environment that delivers the versatility, transparency and protection needed for at-home workers. Progent's Cisco-certified CCIE IP Voice experts can provide advanced support to assist organizations optimize their existing Cisco VoIP environments to support a growing at-home workforce.
- Cisco Unified Communications Manager (Cisco Unified CM) delivers enterprise telephony features to devices such as IP phones, media processing products, Voice over IP gateways, and mixed media apps deployed across the network. CUCM manages other combined media services such as unified messaging, video conferencing, and team interaction networks. For more information about Progent's Cisco Unified CM or CUCM expertise, refer to Cisco Unified CM consultants.
- Cisco CallManager is Cisco's earlier call-processing software and has been replaced by Cisco Unified CM. Progent's consultants can assist your company to maintain your current CallManager environment or upgrade efficiently to Cisco's modern IP telephony solutions. For details about Progent's support services for Cisco CallManager and Cisco's other early VoIP platforms, see Cisco CallManager consulting services.
- Cisco IP Gateways enable integration with PSTN networks and with clients operating outside the corporate perimeter such as at-home workers. Progent offers consulting expertise for Cisco's earlier generation IP gateways such as the UC520, UC540 and UC560 product lines and for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway configuration consulting.
- Additional VoIP Products supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can help you to update your wide area network architecture to work with these solutions and provide online configuration and troubleshooting expertise.
Video Conferencing for an At-Home Workforce
A broad selection of voice/video conferencing products from leading technology companies support virtual meetings, video and voice conferencing, chat sessions, and screen sharing for both local users and telecommuters. Many companies use a mix of products to accommodate their different partners and clients. Progent's communications experts can assist you to manage your existing voice/video conferencing environment and enhance the engagement of your at-home workforce.
- Skype for Business is Microsoft's leading communications platform that enables real-time presence, IM, voice and video conferencing plus the transparent integration of these functions within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, and Excel. Progent can provide the skills of Microsoft-certified specialists who can help your company to set up and manage Skype for Business clients to accommodate your remote employees. To learn more about Progent's support expertise for Skype for Business, see Skype for Business consulting experts.
- FaceTime is Apple's multiuser video phone app for iOS and macOS computers and smartphones. FaceTime works over Wi-Fi or cellular Internet connections. Newer versions of FaceTime allow as many as 32 simultaneous users for voice/video sessions. To learn more about Progent's consulting services for Apple FaceTime, visit Progent's FaceTime configuration expertise.
- Webex Meeting Center provides remote conferencing for virtually all desktop or mobile devices. Offered through Cisco's Webex Cloud, Webex services include sharing specific content or computer screens, presentations that incorporate rich media including Microsoft PowerPoint and Flash videos, network-based capture, plus editing and playback for future reference and training. For details about Progent's support expertise for Webex as well as for additional video conferencing solutions from Cisco, see Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a hub for conversations, contacts, and content with features that include video calling, persistent chat, plus file sharing. For details about Progent's support services for Teams and for additional Microsoft 365 products, refer to Progent's Microsoft Teams consulting services.
- Other Voice/Video Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and troubleshooting services for these conferencing platforms and assist you to optimize your network architecture to run them.
Microsoft Collaboration Software for an At-Home Workforce
Microsoft's collaboration platforms are closely integrated with Microsoft's familiar Office and Microsoft 365 suites, providing a powerful environment of applications that create a consistent user experience for sharing information across multiple sites and on a broad range of endpoints. Progent has delivered remote consulting support for SharePoint and Exchange since their first releases and can assist businesses to tune these flagship collaboration platforms to maximize the effectiveness of your at-home workforce.
SharePoint utilizes web sites to facilitate collaboration and knowledge sharing by offering policy-driven delivery of data, business processes, and tools for searching through company-wide business data. SharePoint permits you to build secure web portals that enables remote workforce to view and edit aggregated business intelligence via Wikis, Blogs, social networking web sites, and Web Parts. For information about Progent's SharePoint consulting services, visit SharePoint integration and development consulting.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To learn about Progent's Exchange consulting services, go to integration consulting services for Exchange.
OneDrive is Microsoft's shared cloud-based file hosting and synchronization service, similar to GoogleDrive. Remote users can store files to OneDrive, and co-workers can retrieve them safely via a web browser. Included with Office and Microsoft 365, OneDrive enables at-home workers to co-edit documents. Edits created offline are uploaded when you go back online. To learn about Progent's support services for Microsoft OneDrive, see Onedrive configuration experts.
Public Cloud Integration Services for Telecommuters
Progent can provide fast and affordable online assistance for helping businesses to build, manage and optimize integrated hybrid network models that combine internal data centers, teleworkers, branches, and public cloud services. Progent offers top-tier consultant for all modes of public cloud service delivery including Infrastructure as a Service, Platform as a Service, and Software as a Service (SaaS). Progent can help teleworkers fix issues with cloud connectivity, identity, and security.
Microsoft Azure is a popular family of cloud software and services that allows you to utilize IT infrastructure, virtual servers, and critical applications running on Microsoft's massive cloud. Azure includes more than one hundred cloud-based services such as the ability to host Windows and Linux-powered virtual machines, on-demand cloud storage, email and messaging, application development with Visual Studio, and data protection. Progent can assist you to deploy virtual machines on Azure Virtual Machines, configure cloud-based storage on Azure Storage services, unify identity control with Azure AD, and design data backup and restore systems with Azure Backup. Progent can also show you how to create secure connections to Azure for telecommuters by setting up and troubleshooting firewall appliances and VPN IPsec tunnels. For details about Progent's consulting services for Azure, see Microsoft Azure consulting.
Microsoft 365, previously branded Office 365, is Microsoft's growing suite of client productivity applications and cloud services available on a subscription basis. Office applications and services are provided in a selection of plans designed for customers ranging from students and small offices to large corporations. Progent offers quick and easy online access to consultants knowledgeable about Microsoft 365-compatible devices based on Windows, Mac, iOS, and Google Android technology. Progent's experts can help your business to evaluate the numerous subscription plans available for Microsoft 365 and configure 365 applications for your teleworkers in a way that delivers maximum business value. To learn about Progent's support services for Microsoft 365, see Microsoft 365 integration services.
Microsoft 365 Exchange Online is one of the most popular cloud-based applications in the Microsoft 365 product suite. Exchange Online provides the advantages of reduced spending for data center infrastructure, easier management, dynamic scaling, high availability, and additional benefits inherent with cloud computing. Microsoft has engineered Microsoft 365 Exchange Online to operate seamlessly with on-premises deployments of Exchange, enabling you to build hybrid cloud/onsite information systems. Progent's Exchange consultants can provide as-needed help to get you through tough technical roadblocks and also offer end-to-end project management outsourcing to ensure your teleworkers have convenient and secure access to your Exchange Online environment. For information Progent's consulting expertise for Exchange Online, go to Exchange Online integration and support consulting.
Amazon Web Services (AWS) is a pioneer in the public cloud computing market and is the industry's biggest provider of cloud-based services. Progent offers quick and affordable online contact with cloud connectivity consultants who can help your business to plan, implement, manage, and debug hybrid IT networks that integrate Amazon AWS cloud-based services with on-premises data centers and with other public clouds such as Microsoft Azure. Progent also offers access to Cisco-certified CCIE networking consultants to assist your company to create a high-uptime network model so your users have a consistent computing environment whether they are working from your headquarters, a remote branch, at home, or on the road. To learn about Progent's expertise for Amazon AWS, visit Amazon AWS consulting support.
Google Cloud (GCP) is a leading set of cloud computing services that provides Infrastructure-as-a-Service and Platform-as-a-Service (PaaS) products. Progent's Microsoft, Linux, and Cisco experts can help your organization to scale your current IT resources with the Google Cloud Platform, and Progent's DBA consultants can help you make your critical applications cloud ready so your at-home workers can take full advantage of Google Cloud Platform services. Progent's consultants can assist you to deploy virtual machines on Google Cloud Compute Engine, plan an efficient storage system with GCP Storage, and streamline identity control for remote workers with GCP Cloud Identity services. Progent's consultants can also assist you to utilize GCP's management tools to administer and track your GCP ecosystem. For details, see Google Cloud Platform consulting services.
Help Desk Services for Remote Workers
A rapid, company-wide transition to a telecommuter workforce, which could be driven by a pandemic or as a component of a disaster recovery preparedness plan, can overstretch even a well-staffed in-house Support Desk. Progent's Call Center services make it possible for organizations of any size to outsource or supplement their Call Desk with Progent's online Technical Response Center (TRC) services.
- Progent's Standard Help Desk Call Center support services utilize Progent's nationwide team of online technical support specialists along with enterprise-class trouble ticketing and follow-up software to provide an economical, modern Call Desk. Progent's Standard Help Desk Services provide an end-to-end solution that handles all facets of online Level 1 desktop support from initial help requests to ticket creation, desktop sharing, issue resolution, and incident reporting. A web-based User's Service Portal allows telecommuters to monitor or revise their active trouble tickets, enter information, and append screen captures and relevant files. Desktop support services are delivered at a substantial price reduction off Progent's normal Level 1 desktop support charges, and Progent offers the option of rapid escalation to Level 2 and Level 3 IT experts to resolve complex issues. For more information, refer to Progent's Standard Helpdesk Services outsourcing for small companies.
- Progent's Call Desk Supplemental Service enables your company to augment your existing Call Desk team by sharing responsibilities for Help Desk Call Center support services transparently between your regular IT support personnel and Progent's extensive team of PC support engineers and subject matter specialists. Progent's shared Help Desk service uses a co-sourcing support model based on the number one PSA platform for managing service requests and ticketing, establishing responsibility, tracking progress, and producing management reports. To learn how Progent's Call Desk Supplementation Services can help your business to deliver best-in-class IT support to your telecommuters, refer to Progent's Support Desk augmentation Services.
Security and Compliance for At-Home Workers
At-home employees commonly utilize their own computing devices and often operate in an unsecured physical space. This situation multiplies their susceptibility to cyber threats and requires judicious configuration of corporate firewalls, anti-malware tools, multi-factor authentication, remote monitoring, intensive end-user training, and the development of security policies based on best practices. Progent's seasoned roster of cybersecurity solutions experts can help you to design, configure and manage a compliant cybersecurity solution that protects vital information assets in networks that include an at-home workforce.
Firewalls enable you to build a network that can be securely accessed by on-premises users and by at-home workers, mobile users, vendors, clients, and other stakeholders. Next-generation firewall devices allow you to assign and manage different permissions to different groups of users and to expand your IT network and adjust your security as your company evolves and as cyber threats grow more complex. Progent supports both current and legacy firewall appliances from all leading manufacturers including Cisco, Palo Alto Networks, Check Point, Juniper, SonicWall and Fortinet. For details about Progent's firewall integration expertise, refer to firewall integration and support services.
Online Endpoint Security Monitoring makes it easy to track the various devices utilized by telecommuters and either reject or identify and respond to modern cyber attacks like ransomware. With ProSight Active Security Monitoring services, a lightweight software agent is installed on each secured endpoint device, monitoring all activity and using advanced machine learning from SentinelOne to identify new attacks at inception. When an attack is discovered, ProSight Active Security Monitoring instantly disconnects the targeted endpoint device from the corporate network to quarantine the threat. Because the ProSight Active Security Monitoring software agent is autonomous, endpoints stay secure even when they are disconnected from the Internet. Progent is a SentinelOne Partner, reseller, and integrator. To learn more about ProSight Active Security Monitoring, go to remote endpoint security monitoring for at-home workers.
Progent's Duo MFA managed services utilize Cisco's Duo cloud technology to protect against compromised passwords by using two-factor authentication (2FA). Duo enables single-tap identity confirmation with Apple iOS, Android, and other out-of-band devices. With 2FA, whenever you sign into a secured application and give your password you are requested to confirm who you are via a device that only you have and that uses a different ("out-of-band") network channel. A broad selection of devices can be utilized for this added means of authentication such as an iPhone or Android or watch, a hardware/software token, a landline telephone, etc. You can designate several validation devices. To learn more about ProSight Duo identity authentication services, see Duo MFA two-factor authentication (2FA) services for an at-home workforce.
Security Audits can evaluate the vulnerability of your network to all classes of outside and local security attacks for an environment that incorporates an at-home workforce. Progent can run remote, automated cybersecurity inventory software for rapidly and economically detecting a broad range of security holes that can be surfaced over the Internet. Progent's security audit consulting services, which can be managed by data security professionals with advanced credentials such as CISA, CISSP, and GIAC, can assist you to evaluate your operations and policies and review your IT infrastructure to allow you to implement the highest level of security for your remote workers.
Download White Paper: Protecting a Work-From-Home Environment
To read or download a white paper describing key things to concentrate on for protecting an IT environment that supports work-from-home staff, click:
Protecting a Work-From-Home Network White Paper. (PDF - 2.4 MB)
Data Protection for Telecommuters
Data Protection involves saving and recovering critical data in order to avoid data loss and reduce recovery time and effort in case of storage system problems due to equipment breakdowns, programming glitches, operator error, malware, or other causes. Reliable data protection strategies can be particularly difficult to architect and manage in hybrid networks that incorporate in-house data centers, cloud resources, and at-home workers.
- Backup/Restore strategies for telecommuters must address diverse kinds of user-owned endpoint devices. Progent offers fast remote help from experts knowledgeable about a broad range of platforms for protection Windows, Apple Mac and Linux/UNIX powered servers and desktop computers as well as laptops, iOS and Android tablets and handhelds. Leading backup/recovery solutions maintained by Progent's data protection experts include Barracuda Backup, Azure Backup, Symantec Backup Exec, CrashPlan, Retrospect, and Time Machine. To protect data distributed throughout a wide area network, Progent offers ProSight Data Protection Services (DPS), a backup/recovery subscription service that uses cloud storage and includes fine-grained recovery and unified management capabilities.
- Disaster Recovery/Business Continuity (DR/BC) plans typically envision scenarios that require a quick changeover to an at-home workforce. Progent's expert disaster recovery preparedness experts and business continuity specialists can help your company to produce, document and validate a DR/BC plan that addresses the process of moving to an at-home workforce.
Unified Management for At-Home Workers
Microsoft has rebranded and rebundled its endpoint management platforms under the name Endpoint Manager, which encompasses Intune for cloud-based management of remote devices and Configuration Manager for managing local endpoints. Microsoft Endpoint Manager offers a unified solution for protecting critical data by controlling on-premises, mobile, and home-based endpoint devices.
Microsoft Intune
Intune is a component of Microsoft's Endpoint Management suite that also features Configuration Manager. Intune is a cloud service for managing and securing mobile computers and software. Remote endpoint computers can be personally owned or business owned. IT administrators managing the endpoint computers of teleworkers can utilize Intune to deploy and validate applications on managed devices, push updates and certificates, configure policies for accessing information and networks, manage passwords, establish VPN connections, control how home-based workers share information, establish threat protection, verify security compliance, and wipe corporate data from lost, stolen or decommissioned devices. Microsoft Intune can be used with iOS, Google Android, Windows, and macOS endpoints. To learn about Intune and to find out how Progent can help you to use this platform to manage the endpoint computers of your telecommuters, refer to Intune telecommuter endpoint management consultants.
VMware Workspace ONE
VMware Workspace ONE is an advanced centralized Mobile Device Management platform that allows network administrators to keep off-premises endpoint devices current and secure. Workspace ONE incorporates VMware AirWatch for unified endpoint administration along with VMware's Horizon virtual application delivery technology for identity control, application management, and configuration management of endpoint devices. Workspace ONE operates with endpoints based on Windows 10, macOS, Apple iOS, Android, Chrome OS, or popular distributions of Linux. VMware Workspace ONE is available by subscription as a cloud-based service or as an on-site deployment via a one-time purchase. Top capabilities of VMware Workspace ONE include fast remote deployment of out-of-the-box laptops, immediate onboarding of new users, policy set up and enforcement for all categories of endpoints, aggregated reporting and analytics, an email encryption gateway, and tight integration with Microsoft apps and cloud products. For details about Progent's expertise for VMware Workspace ONE, go to VMware Workspace ONE remote device management consultants.
Contact Progent for At-Home Worker Expertise
To get in touch with Progent about creating and maintaining a productive work-from-home solution for your Augusta-Richmond County, Georgia company, call
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24x7x365 Microsoft Office System IT Solution Providers
Microsoft Office 2000 Server Support
Progent's IT outsourcing packages provide economical network support for small companies. Whether it includes planning system infrastructure, setting up an internal Help Desk or using an outside one, deploying an updated email system, monitoring your system, or building an on-line business solution, outsourcing your network technical services can contain costs and minimize uncertainties, permitting network support budgets to grow in a more linear and controlled fashion than is feasible by assembling a large, knowledgeable internal IT staff. Progent's Outsourcing White Paper and flyers show how Progent can enable you to create a secure and robust system foundation for your critical applications based on Microsoft Windows such as Microsoft Office XP, Microsoft Office 2003, and Microsoft Office 2000.
MySQL development Technology Professional
MySQL RDBMS Developer Firms
Progent offers cost-effective remote access to an Oracle-certified MySQL DBA or software programmer and can assist businesses of all sizes to integrate and support MySQL in a robust network environment that offers high levels of speed, scalability, and security. Progent also has experience assisting businesses migrate databases from an Oracle environment to MySQL.
IT Consultants UNIX with Windows
Windows and UNIX Engineer
If your company computer system combines UNIX, Linux or Solaris technology with Microsoft Windows, Progent can help you to incorporate your computers into a cohesive environment that permits all your OS platforms to coexist for easy administration, seamless information exchange, high dependability, superior performance, and strong security. Progent's UNIX and MS Windows integration assistance offerings feature IT architecture configuration and service, consulting for Windows services for UNIX, online server monitoring and management, online network help and troubleshooting, in-person technical support, and Help Desk outsourcing.
Ubiquiti WiFi management Technology Professional
Ubiquiti's U6 Long-Range WiFi AP Professional
Progent offers quick access to the expertise of veteran wireless specialists who can assist organizations to determine the value of Ubiquiti UniFi wireless access points for your business and help you to plan, deploy, manage, and troubleshoot your UniFi wireless network. Progent can also conduct a Wi-Fi site survey to assist you to choose, provision, and position UniFi Wi-Fi APs for optimal signal coverage and throughput.
Ubiquiti Security Gateway Engineer
Ubiquiti access point Consulting
Ubiquiti's UniFi line of Wi-Fi network appliances includes a wide selection of Wave 2 Wi-Fi APs, security gateways, and managed switches. Ubiquiti UniFi appliances installed across multiple sites with any number of access points can be remotely provisioned and managed using Ubiquiti's free UniFi Controller software, which centralizes and simplifies setup, discovery, management, optimization, debugging, monitoring, and analytics. Progent can provide the expertise of veteran wireless consultants who can assist you to determine the value of Ubiquiti's UniFi technology for your business and assist you to plan, deploy, administer, and troubleshoot your UniFi solution.
School Wireless Case Study
Top Quality Wireless Integration Case Studies
Progent delivered a wireless integration solution that allowed a school to increase productivity and avoid the ongoing expense of a dedicated link. Progent recommended a Proxim Tsunami high-speed wireless bridge. The economical building-to-building Proxim bridge is designed for interfacing separate sites as far as 2.5 miles apart and can extend to even longer ranges. This wireless solution offered better performance and reliability than simply amplifying the 802.11b wireless connection, and since it utilizes the 5.8Ghz band it provided immunity to outside interference.
Dynamics GP/Great Plains Help and Support
Microsoft Financial Software IT Consulting
Dynamics GP can help you expand and manage your company better by offering easy availability of decision-driving information and a fast return on investment. Dynamics GP/Great Plains offers important productivity benefits such as its ability to expand the reach of your company, manage your accounting, computerize financial operations, standardize processes across your business, refine inventory control, increase order accuracy, expand revenue and minimize turnaround time, and maximize cash flow. Progent can show you how to configure and manage a reliable, safe server and network infrastructure to support Great Plains, and can offer experienced Microsoft Dynamics GP support professionals to make sure you reap all the advantages of your Dynamics GP/Great Plains software.
Cisco Firepower Technology Consulting Services
Setup and Support Cisco Firepower Firewalls
Cisco's Firepower Next Generation Firewalls provide a major performance boost compared to Cisco's popular ASA 5500-X firewalls and offer centralized management and automation of advanced security features such as application visibility, next-generation intrusion protection with risk prioritization, advanced malware protection, URL filtering, and sandboxing. Progent's Cisco CCIE-certified firewall consultants can assist you to plan and execute a smooth migration to Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and show you how to integrate Firepower firewalls with Cisco's cloud-based services to build and centrally control network environments that span branch offices, data centers, private clouds and public clouds.
Biggest Two-factor Authentication (2FA) Outsourcing
Multi-factor Authentication Integration
Progent's Duo services incorporate Cisco's Duo cloud technology to protect against password theft through the use of two-factor authentication (2FA). Duo supports one-tap identity verification with iOS, Android, and other out-of-band devices.
Windows Server 2016 Workgroup clusters Support Services
Microsoft Certified Expert Windows Server 2016 Hybrid Solutions Computer Consultants
Progent's Windows Server 2016 disaster recovery consultants can assist you to design a DR solution based on Microsoft's latest Failover Clustering tools including Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for crash-consistent recovery, Storage Spaces Direct for enterprise-class storage clusters using industry-standard hardware, VM Load Balancing for enhancing the speed and fault-tolerance of Failover Clusters while reducing TCO and operational expenses, and Cloud Witness for fast, economical deployment of a stretch cluster quorum witness.
Exchange 2019 Office 365 Integration Consultants
Microsoft Exchange 2019 Outsourcing
Progent can help your organization in any phase of your migration to Microsoft Exchange 2019 such as deploying Windows Server 2019 as a host for Exchange; planning high availability architecture for a local, Microsoft cloud connected or hybrid deployment; moving mailboxes; designing and configuring Hyper-V; setting up hardware load balancing; setting up DAG groups with MCDB solid-state caching; setting up Skype for Business 2019 for voicemail services; setting up collaboration with SharePoint Server or SharePoint Online; updating firewalls; integration with Microsoft 365; and setting up Outlook clients.
Google Cloud App Migration Technology Professional
Google Cloud Access Management Services
Progent can provide affordable online and on-premises support to help businesses to migrate all or part of their core IT resources to Google Cloud Platform (GCP). This can save management hassle and equipment costs and enable access to Google's state-of-the-art machine learning tools. Progent can help you with every phase of Google Cloud Platform migration and troubleshooting including requirements analysis, preparedness evaluation, architectural design and review, pilot testing, deployment, administration, performance optimization, licensing management, backup/restore mechanisms, and security.
Google Android integration IT Consultant
After Hours Android ActiveSync Troubleshooting
Progent's seasoned team of IT consultants and subject matter specialists have extensive background delivering remote and onsite assistance for businesses of all sizes who need to integrate Android phones and tablets into their information systems so that mobile clients can communicate and collaborate from virtually anywhere. Progent offers the range of skills to solve network issues that span multiple manufacturers and that entail a combination of legacy and up-to-date technology. Progent provides budget-friendly remote expertise to assist you with any aspect of planning, configuring, managing and troubleshooting your Bring-Your-Own-Device (BYOD) solution. Progent can provide occasional support to assist you to handle particularly challenging IT problems, or Progent can provide comprehensive project management support to help you finish major network projects on time and within budget. Progent can assist with local, cloud-based, or hybrid networks and can provide expertise with operating systems, apps, management utilities and hardware infrastructure. Progent also offers specialized group or one-on-one classes to help you manage and use Android phones and tablets to maximize their business value.
Aironet 1700 Access Point Online Support Services
Aironet 1800 Access Point Specialists
Progent's certified wireless consultants can help organizations of all sizes to plan, implement, administer and repair Cisco Aironet wireless access point solutions to achieve the performance, range, capacity, scale, security and manageability required for transparent connectivity between wireless and wired networks. Progent can provide efficient online and onsite support for both legacy and current 802.11ac Aironet APs and Progent can assist your business design and manage wireless solutions that include indoor and outdoor Aironet APs.
System Center 2016 and SQL Server Online Support Services
System Center 2016 and Exchange Online Integration Integration Support
Microsoft System Center 2016 delivers important enhancements for managing hybrid cloud environments through comprehensive support for Windows Server 2016, Windows 10 clients; seamless integration of mixed-OS environments that include various Linux distributions, Hyper-V and VMware vSphere; and better public and private cloud support such as tighter integration with Microsoft Intune for iPhone and Android smartphone management plus native integration with Operations Management Suite for cloud-enhanced analytics. Progent's Microsoft-certified consulting team can provide world-class remote and on-premises expertise for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can assist you to design and install a new deployment of Microsoft System Center 2016, expand or optimize your current one, migrate efficiently from a prior release of System Center, or troubleshoot your System Center environment.
Biggest Home Based Network Engineering Telecommuting Jobs
Home Based Cisco Consultants Work From Home Job
Progent believes that a carefully designed and implemented information system can be a pivotal factor for accelerating any company's success, and we apply this credo in our corporate network infrastructure. Progent has created a zero-downtime virtual office infrastructure that enables Progent's in-house engineers and certified contractors to offer rapid and effective service, cooperate easily on complex jobs, and experience professional and private growth from acting as a member of an exciting company culture of self motivation and independence.
Pennsylvania Computer Consulting Companies
Delaware Support Consultants
Progent's Technical Response Center (TRC) provides affordable national extended hours online help for networks powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier support professionals offer extended hours phone help and online secure network access to isolate and repair network problems quickly and affordably.
Windows Knowledge Transfer
Microsoft Experts Network Training
Progent is committed to knowledge transfer from Progent's consultants to clients. By educating customers to resolve problems that are within their comfort zone, Progent can focus on providing hard-to-find skills where Progent faces few competitors. Mid-size businesses who utilize familiar independent consultants or who maintain internal IT staffs benefit when Progent passes on information about critical technology and tested methodologies to make their networks more robust, protected, and efficient.
Hybrid cloud solutions Consultancy
Google Cloud hybrid integration Design Firm
Progent can assist your it team to design and manage cost-effective ecosystems that can include Windows and Linux systems and apps in both cloud-based systems or in hybrid topologies that utilize physical resources along with public cloud services. To assist you to incorporate public cloud services with networks, Progent can provide a range of public cloud migration services that include Azure enterprise hybrid cloud design and deployment consulting, Amazon Web Services cloud migration, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has 20 years of experience delivering advanced consulting expertise online, and Progent can help you complete your cloud integration initiatives quickly and within your budget.
SCCM 2016 Support Services
SCCM 2016 Intune Integration IT Consultant
System Center Configuration Manager 2016 automates software provisioning across multiple sites, simplifies compliance settings management, inventories network assets, protects against company data leakage, provides health monitoring, enables safe end-user self service, and offers a single point of control for managing multi-operating system networks running on-prem, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Microsoft Azure cloud experts can help businesses of any size with any aspect of planning, installing, using and repairing a System Center 2016 Configuration Manager solution for on-premises, cloud, or hybrid networks.
SonicWall NSA 9450 Firewall Security Evaluation
SonicWall NSA 2650 Firewall Technology Consulting
Progent's SonicWall firewall consultants can help you configure, maintain, and troubleshoot SonicWall firewall products including the current SonicWall TZ and NSa Series of firewalls and the legacy SonicWall PRO 1260 Secure Switch devices. Progent's CISM and GIAC-certified network security consultants can show you how to incorporate SonicWall security gateways into a complete security solution and design protection into your corporate operations.
Windows Server 2016 and System Center Online Support Services
Windows Server 2016 Security and Compliance IT Consultants
Progent's Windows Server 2016 disaster recovery experts can help you to plan and deploy a DR system based on Microsoft's cloud-tested Failover Clustering technologies including Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent recovery, Storage Spaces Direct for high-performance storage clusters using low-cost equipment, Virtual Machine Load Balancing for improving the performance and fault-tolerance of Failover Clusters while minimizing capital investment and management overhead, and Cloud Witness for fast, affordable creation of a stretch cluster quorum witness.
Windows, UNIX, Solaris Network Consultants
Windows and UNIX Specialist
If your company is producing UNIX-based applications in an environment that has Windows-based processors, desktops, and office applications, Progent offers comprehensive information technology outsourcing that frees you to concentrate on your area of strategic expertise without the continual distraction of managing your business network. By using smart network monitoring and by delivering online and in-person assistance when your company needs it, Progent offers an affordable alternative for managing an information system that features high availability, security, and efficiency. Progent's developer assistance services include full-service it outsourcing, virtual infrastructure, remote and in-person support and repair, network monitoring services, and Help Desk Call Center services.
Cisco IP Video phones Configuration
Cisco VoIP Technical Consultant
Progent's Cisco certified network infrastructure experts offer high-level support for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can help you to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server high availability solutions.
Windows Server 2022 Online Troubleshooting
Windows Server 2022 Hotpatching Online Troubleshooting
Progent's certified Windows Server 2022 experts can help your organization to design and implement an efficient migration to Windows Server 2022 using an on-premises system architecture or a hybrid model that integrates cloud-based Windows Server on Azure with an on-site implementation of Windows Server 2022.
Computer Consultants Microsoft Windows 2003
Windows 2003 Online Help
Progent's Microsoft-certified Windows 2003 Server engineers can provide computer support and IT consulting services for the complete family of Microsoft .NET Servers, Microsoft Windows Server 2003, and Microsoft Windows 2000 Server. Progent's Windows Server 2003 migration, configuration, update, and support services include system design, installation, project management, on-premises and off-site network support and troubleshooting, Help Desk outsourcing, CISM-certified security consulting, comprehensive outsourcing, and expert co-sourcing.
Windows Server 2012 R2 Hyper-V Integration Support
Virtual Server Hyper-V Help and Support
Microsoft Windows Server 2012 R2 Hyper-V enhances virtualization in key areas such as secure multitenancy, flexible network infrastructure, cloud support, scalability and performance, and fault tolerance. Progent's Microsoft-certified consultants can help your business to take advantage of Windows Server 2012 R2 Hyper-V to deploy and maintain virtual servers to cut network expenses and enhance availability.
Shared Help Desk Economics Integration
Immediate Service Desk Sharing Economics Troubleshooting
Progent's Help Desk outsourcing and co-sourcing service programs help companies to reduce costs and improve productivity.
Exchange 2003 Upgrade Support and Integration
Emergency Exchange 2003 Server Upgrade Technical Support
Progent's Microsoft certified consultants can help you design and implement an efficient in-place Exchange Server 2003 upgrade plan that avoids network disruption, simplifies long-term support demands, and makes your Exchange 2003 Server easy to manage. For complicated multiple server or multi-site upgrades, Progent offers the background to complete your move quickly and affordably. Progent's Microsoft Exchange 2003 help, troubleshooting, and consulting services include expertise with the integration of outside vendor add-ons to Exchange Server 2003 that are best aligned to your business goals.
Penetration Testing Evaluation
Network Security Auditing Penetration Testing
Stealth penetration checking is a key component of any overall IT system security strategy. Progent's security professionals can run extensive penetration tests without the awareness of your company's in-house IT staff. Unannounced penetration testing uncovers whether current security defense tools such as intrusion incident alerts and event history monitoring are correctly configured and actively monitored. Progent can provide ongoing automatic PEN testing to map your internal and external attack surface and to detect ways that exploitable vulnerabilities, unsafe configurations, harvested credentials, skipped patches, and unsound product defaults can be chained together by hackers into the multi-vector attacks typical of the latest variants of ransomware.
Security Review Services
Cisco and Microsoft Certified Experts Cybersecurity Assessment Professional
Progent's certified security and compliance consultants can provide security audits of enterprise-wide security to determine your organization's cybersecurity profile compliance with key international security standards. Progent offers ongoing managed services for security monitoring, on-demand company-wide security audits, and focused cybersecurity evaluations for critical areas of cybersecurity such as Active Directory or cloud applications. Progent's qualified security experts can also conduct extensive security tests to validate your company's compliance with important international security standards including FISMA, NIST, and ISO.
Specialists Office Word for Android
MCSE Expert Certified Office Word 2016 Consultant
Progent's certified Office Word and Microsoft 365 Word experts offer a broad selection of affordable online support services to help you to manage your legacy Microsoft Office Word solution or help you to migrate to a current version of Office Word. Support available from Progent's Word experts include VBA programming, isolating and fixing compatibility issues between various versions of Office Word, interfacing Office Word with different Microsoft Office apps such as Excel and Microsoft Outlook or with third-party platforms and plug-ins,infrastructure enhancements for dependable. reliable cloud connectivity, security consulting, smart phone synchronization, and online training classes tailored for your special requirements.
Top Ranked Windows Server 2012R2 Engineer
Windows Server 2012 R2 Hyper-V Virtual Switch Troubleshooting
Progent's certified consultants can assist you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your organization, create test environments and rollout strategies, tune your network for on-premises, multi-site, private or public cloud-based, and partial-cloud datacenters, educate your IT support staff, create an enterprise-wide security plan, automate IT administration, help with creating applications, and build and test a disaster recovery/business continuity plan.
Emergency ProSight Reporting Infrastructure Monitoring Integration
ProSight Reporting ConnectWise Automate Technology Consulting Services
ProSight Reporting is a growing suite of real-time reporting tools created to work with the industry's leading ticketing and network monitoring applications such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
SonicWall VPN Cybersecurity Tech Services
Forensics Services SonicWall NSSP 12000 Firewall
Progent's certified SonicWall firewall consultants can show you how to deploy, manage, and update SonicWall firewall products including the current SonicWall TZ and NSa Series of firewalls and the legacy SonicWall PRO 2040 products. Progent's CISM and GIAC-certified network security consultants can help you incorporate SonicWall firewalls into a complete network protection plan and design security into your business processes.
Specialists 64-bit Upgrade
64-bit Upgrade Integration Services
Progent's Microsoft-certified engineers can assist your organization to enhance your workstations from 32 to 64 bits. Progent can assist your company to calculate the risks and advantages of moving to 64-bit PC desktop computing, plan an efficient upgrade process that minimizes business interruptions, and provide inexpensive, professional remote help to assist your company to configure 64-bit PC desktop operating systems and applications on your existing hardware.
Help Desk Services Support
Service Desk Management Support On-site Technical Support
Progent's Network Help Desk Outsourcing Services for desktop technical support are designed especially for small organizations who require fast availability of a Help Desk Service Center with professional telephone support and effective escalation capability but who have to operate within a modest network support budget. Important features of Progent's Help Desk Outsourcing Services include: Help Desk Call Center Phone Support, Secure Remote Access Provisioning, Initial System Assessment, Expert Prioritization, Virtual Help Desk Services, Per Minute Billing, and Help Desk Call Center Applications Recommendation and Deployment.
Professionals Windows Server 2003
Windows 2003 Consultant Services
Progent's Microsoft-certified Windows 2003 Server engineers offer network help and IT consulting services for the complete line of Microsoft .NET Enterprise Servers, Microsoft Windows 2003 Server, and Windows 2000 Server. Progent's Windows Server 2003 upgrade, configuration, update, and support offerings include system design, deployment, project management, in-person and remote network support and repair, Call Center services, expert security consulting, turn-key outsourcing, and cost-effective co-sourcing.
Windows, UNIX, Solaris Specialist
Specialists UNIX, Windows
If you are developing UNIX-based software in an environment that has Windows-based servers, desktops, and office applications, Progent offers comprehensive IT outsourcing that allows you to concentrate on your area of high-value know-how while avoiding the constant distraction of maintaining your company information system. By using smart server monitoring and by providing online and in-person assistance when your business needs it, Progent represents an economical way for managing an IT network that features excellent reliability, security, and performance. Progent's developer assistance services feature full-service information technology outsourcing, virtual infrastructure, online and on-site service and troubleshooting, 24x7 monitoring, and Contact Center support.
Multi-factor Authentication Support and Integration
Identity Verification Professional
Progent's Duo managed services utilize Cisco's Duo technology to defend against password theft by using two-factor authentication (2FA). Duo enables one-tap identity verification on Apple iOS, Google Android, and other out-of-band devices.
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