Augusta-Richmond County Telecommuters Integration Consultants
Solution Planning, Implementation, Management and Troubleshooting Consulting and Support Services
Expanding your remote workforce can have a major impact on IT architecture, security, and corporate processes. Progent has two decades of background assisting SMBs to design, deploy, manage, tune, and debug IT networks that support a remote workforce. Progent can help your Augusta-Richmond County company to select the appropriate technologies and adhere to best practices in building and maintaining a secure virtual office ecosystem for telecommuters that facilitates teamwork and delivers top value. Progent can provide services ranging from on demand guidance for getting you past challenging IT bottlenecks to full project management or co-management to help you carry out business-critical tasks.
Progent can assist Augusta-Richmond County, Georgia companies to succeed with any aspect of creating a high-performing telecommuting environment by delivering network infrastructure configuration services, IP voice expertise, voice/video conferencing integration, collaboration platform customization and training, public cloud connectivity, Call Desk services, endpoint security, backup/restore solutions, and unified management.
Network Infrastructure for Telecommuters
Configuring the network infrastructure needed to support a remote workforce can be especially complicated if you have to accommodate a mix of worker-owned equipment like PCs and laptops, routers, and Wi-Fi appliances from various manufacturers and with a variety of operating systems and firmware levels. Progent's background providing online support for both legacy and modern technologies in remote office venues enables you to make efficient use of your available network infrastructure and offers fast access to top-tire consultants for making essential upgrades. Services available from Progent to assist you to implement a productive telecommuting ecosystem include:
- Virtual Private Network technology makes it possible to create a secure tunnel for authenticated at-home employees to access IT resources located at your company datacenter or in the cloud. Progent's consultants can help your company to configure and maintain VPN access between your teleworkers and your key network resources by providing online VPN configuration support. For organizations with Cisco's ASA security appliances, Progent's Cisco ASA Firewall consultants can assist your at-home workers to utilize Cisco's AnyConnect software for safe VPN connections for a wide range of endpoint devices including Microsoft Windows, Mac, iOS, Linux, and Google Android.
- Virtual Desktop Infrastructure products enable a teleworker to see and interact with a remote PC's desktop. This provides IT managers substantial control over the computing environment of at-home employees and ensures them a familiar work experience. Progent's VDI consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI solutions.
- Routers attach home networks to the Internet and typically support VPN tunnels, local wireless networks, and firewalls. Progent can provide top-tier online consulting for deploying routers from all major vendors. See router configuration services from Cisco-certified experts.
- Home Wi-Fi networks, typically supporting families and visitors, are frequently utilized by telecommuters to access their router for work. This can cause performance as well as cybersecurity problems. Progent can assist you to resolve these problems by delivering expertise like Aironet configuration consulting, Cisco Meraki WiFi installation expertise, and Ubiquiti Unifi wireless AP setup assistance.
- Internet access solutions impact the performance and reliability of connections between at-home workers and the company data center. Business-critical processes might require backup Internet access in the event the normal connection breaks. Progent can provide guidance for identifying service providers, picking appropriate service bundles, and integrating fault-tolerant Internet connections. See Internet connectivity integration services.
IP Voice Integration for Telecommuters
Expanding the corporate PBX environment to include telecommuters is vital to maintaining a productive at-home workforce. A broad range of cloud-based IP voice products are used by small and mid-size businesses to server telecommuters. Many larger organizations depend on Cisco's modern or legacy products for IP voice management. Progent can assist organizations of all sizes to plan or tune a telecommuter IP voice environment that delivers the flexibility, transparency and security needed for at-home workers. Progent's Cisco-certified CCIE Voice consultants offer high-level support to assist businesses optimize their existing Cisco VoIP systems to handle an expanding remote workforce.
- Cisco Unified Communications Manager (Cisco Unified CM) extends enterprise IP telephony features to devices such as IP phones, media processing platforms, Voice over IP gateways, and mixed media applications used throughout the network. CUCM supports other combined media services like messaging, video conferencing, and team collaboration networks. For more information about Progent's CUCM support, see Cisco Unified Communications Manager consultants.
- CallManager is Cisco's legacy call-processing software and has been superseded by CUCM. Progent's consultants can help your company to maintain your existing CallManager environment or migrate efficiently to Cisco's current IP telephony products. For details about Progent's support services for Cisco CallManager and Cisco's other older IP voice platforms, see CallManager consulting.
- Cisco IP Gateways enable integration with public telephony networks and with clients operating beyond the corporate firewall such as at-home workers. Progent can provide expert support for Cisco's legacy IP gateways such as the UC520, UC540 and UC560 series as well as for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration expertise.
- Other VoIP Products supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can assist you to expand your WAN architecture to support these solutions and provide online integration and debugging expertise.
Video Conferencing for At-Home Workers
A wide range of video conferencing products from major vendors enable virtual meetings, video and voice conferencing, chat, and screen/content sharing for both local workers and telecommuters. Many organizations use multiple products to accommodate their different partners and customers. Progent can help you to maintain your existing conferencing ecosystem and optimize the productivity of your at-home employees.
- Skype for Business is Microsoft's popular unified communications platform that supports presence, IM, voice and video calling and conferencing as well as the transparent integration of these functions within Office desktop and Microsoft 365 applications such as PowerPoint, Word, Excel and Outlook. Progent can provide the expertise of Microsoft-certified specialists who can assist your company to set up and manage Skype for Business clients to support your remote employees. For details about Progent's consulting expertise for Skype for Business, visit Skype for Business integration services.
- FaceTime is Apple's multiuser video calling platform for compatible iOS, iPadOS, iPod and macOS devices. FaceTime runs on Wi-Fi or cellular Internet connections. Current versions of FaceTime allow as many as 32 concurrent users for video calls. To learn more about Progent's support services for FaceTime, see Progent's FaceTime configuration expertise.
- Webex Meeting Center provides remote conferencing for virtually all computing devices. Offered through Cisco's Webex Cloud platform, Webex capabilities include sharing discrete content or screens, presentations that incorporate rich media such as Microsoft PowerPoint, network-based capture, plus editing and playback for future reference. To learn more about Progent's support expertise for Cisco Webex as well as for other IP video products from Cisco, refer to Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a hub for conferencing, contacts, and information with features that include voice/video calling, persistent chat, plus data sharing. To learn more about Progent's consulting services for Microsoft Teams and for additional Microsoft 365 apps, see Progent's Microsoft Teams consulting services.
- Additional Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and debugging services for these products and assist you to optimize your WAN infrastructure to run them.
Microsoft Collaboration Platforms for At-Home Workers
Microsoft's collaboration products are closely integrated with Microsoft's popular Office and Microsoft 365 suites, offering a powerful ecosystem of applications that deliver a cohesive user experience for exchanging information throughout a corporate network and on a broad selection of endpoint computers. Progent has provided online consulting services for Microsoft SharePoint and Exchange since their first publication and can help your company to tune these critical collaboration platforms to optimize the effectiveness of your at-home workers.
Microsoft's collaboration platforms are tightly integrated with Microsoft's popular Office suite, providing a rich ecosystem of applications that deliver a consistent user experience for sharing information across multiple sites and on a wide variety of endpoint devices. Progent has provided remote consulting services for SharePoint and Exchange since their initial releases and can help at-home workers set up and use these flagship collaboration platforms to maximize productivity.
Microsoft Teams works on top of Microsoft 365 and supports third-party cloud services to provide real-time collaboration and communication. Designed as a replacement for Skype for Business Online, Microsoft Teams and Teams Premium can support chat, video meetings with screen sharing, phone calls, cloud voicemail, group email, as well as file and application sharing. Teams is tightly integrated with Microsoft 365 and relies on Exchange Online, SharePoint Online, OneDrive for Business, and Azure Entra (previously called Azure Active Directory) for delivering its complete range of capabilities. For details about Progent's support services for Microsoft Teams and Teams Premium, see solution design and deployment consulting for Microsoft Teams and Teams Premium.
SharePoint uses web entities to enable collaboration and knowledge delivery by providing policy-based delivery of content, business processes, and utilities for looking through company-wide business data. SharePoint enables you to build secure web portals that allows at-home workers to view and update aggregated corporate intelligence via Wikis, Blogs, social networking sites, and Web Parts. For details about Progent's SharePoint expertise, visit SharePoint integration and development consulting.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. For information about Progent's Exchange expertise, go to deployment consulting services for Exchange Server.
OneDrive is Microsoft�s collaborative cloud-based storage service, similar to GoogleDrive. Remote users can save files to OneDrive, and colleagues anywhere can share them safely via a web browser. Provided with Microsoft 365, OneDrive enables home employees to jointly author documents. Revisions made offline are synced when you reconnect to the Internet. To learn about Progent's consulting services for Microsoft OneDrive, see Microsoft Onedrive integration experts.
Public Cloud Integration for Teleworkers
Progent offers advanced remote assistance for helping businesses to build, maintain and optimize cohesive network architectures that combine physical data centers, telecommuters, branches, plus cloud services. Progent offers expertise for all modes of cloud service delivery such as Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service. Progent can help at-home workers resolve problems with cloud connectivity, authentication, and cybersecurity.
Azure is a popular family of cloud services that enables you to utilize IT infrastructure, servers, and key applications running on Microsoft's massive cloud. Microsoft Azure features over 100 services services including hosting for Windows and Linux-powered virtual machines, on-demand cloud storage, messaging, application development with Visual Studio, and backup/restore. Progent can help your organization to set up virtual machines on Azure Virtual Machines, integrate storage on Azure Storage services, unify identity management with Azure Active Directory, and plan backup and restore solutions with Azure Backup. Progent's cloud experts can also show you how to create secure connections to Azure for telecommuters by setting up and troubleshooting firewalls and VPN tunnels. For details about Progent's consulting services for Microsoft Azure, refer to Azure consulting services.
Microsoft 365, previously called Office 365, is Microsoft's popular suite of client productivity software and cloud-based services available on a subscription basis. Office apps and services are provided in a selection of bundles intended for customers ranging from individuals and small offices to large enterprises. Progent offers fast and affordable remote access to consultants knowledgeable about Microsoft 365-compatible devices based on Windows, Mac, iOS, and Google Android technology. Progent's experts can assist you to assess the numerous subscription bundles available for Microsoft 365 and configure 365 applications for your at-home workers to achieve maximum business value. For details about Progent's consulting expertise for Microsoft 365, see Microsoft 365 integration services.
Microsoft 365 Exchange Online is one of the most popular applications in the Microsoft 365 product suite. Microsoft 365 Exchange Online provides the advantages of reduced spending for physical infrastructure, simplified management, dynamic scaling, high availability, and additional advantages associated with public clouds. Microsoft has engineered Exchange Online to run transparently with on-premises deployments of Exchange, enabling you to create hybrid cloud/onsite networks. Progent's certified Exchange consultants can provide as-needed assistance to guide you through tough IT roadblocks and also offer comprehensive project management services to make sure your at-home workers have easy and safe access to your Exchange Online deployment. To learn Progent's expertise for Exchange Online, go to Exchange Online integration and support expertise.
Amazon Web Services (AWS) is a pioneer in the public cloud computing arena and is the world's leading source of cloud-based services. Progent offers quick and economical online contact with cloud connectivity consultants who can help your business to plan, deploy, manage, and debug hybrid IT networks that integrate Amazon AWS cloud services with on-premises resources and with other public clouds such as Microsoft Azure. Progent also can provide the skills of Cisco-certified CCIE networking consultants to assist your company to build a high-availability network model to make sure your users have a productive computing environment whether they are working from your headquarters, a branch office, from home, or on the move. For information about Progent's support services for Amazon AWS, refer to Amazon AWS integration services.
Google Cloud is a popular set of public cloud services that provides Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service products. Progent's Microsoft, Linux, and Cisco consulting experts can assist you to extend your existing IT resources with the Google Cloud, and Progent's database experts can help you make your mission-critical apps cloud friendly so your telecommuters can take full advantage of Google Cloud Platform services. Progent's consultants can assist you to set up VMs on GCP Compute Engine, design an efficient storage solution with Google Cloud Storage services, and simplify access management for remote workers with GCP Cloud Identity. Progent's experts can also assist your organization to utilize GCP's unified management technology to administer and track your Google Cloud ecosystem. For details, go to Google Cloud Platform integration support.
Help Desk Call Center Services for Telecommuters
An emergency, enterprise-wide switchover to a telecommuter workforce, which might be driven by a pandemic or as an element of a disaster recovery plan, can overwhelm even a high-performing internal Call Desk. Progent's Call Center services allow organizations of any size to outsource or supplement their Call Desk by using Progent's online Technical Response Center (TRC) services.
- Progent's Standard Support Desk support services leverage Progent's extensive network of remote technical support experts along with enterprise-class ticketing and tracking software to offer an economical, modern Call Desk. Progent's Standard Help Desk Services provide a comprehensive solution that handles all aspects of online Level 1 PC support from initial help requests through ticket generation, desktop sharing, issue resolution, and incident reporting. A browser-based User's Service Portal enables from-home workers to check or update the status of their current tickets, add information, and append screenshots and attachments. Desktop support services are delivered at a substantial price reduction off Progent's ordinary Level 1 technical support charges, and Progent offers the option of fast escalation to Level 2 and Level 3 IT experts to resolve complex issues. For details, refer to Progent's Standard Helpdesk Services outsourcing for small businesses.
- Progent's Help Desk Augmentation Service enables your company to supplement your current Help Desk Call Center organization by splitting delivery of Help Desk services transparently between your in-house IT support organization and Progent's extensive pool of desktop support technicians and subject matter specialists. Progent's co-managed Call Center service is based on a collaborative support solution utilizing the number one PSA platform for managing help requests and trouble tickets, assigning ownership, tracking progress, and producing management reports. To find out how Progent's Support Desk Supplementation Services can help your business to deliver world-class technical support to your telecommuters, see Progent's Call Desk augmentation Services.
Security and Compliance for Remote Workers
At-home staff members commonly utilize their personal devices and usually work in a poorly secured physical area. This situation increases their vulnerability to cyber attacks and requires careful configuration of firewalls, AV tools, multi-factor authentication, remote monitoring, intensive user training, and the creation of security policies built on best practices. Progent's seasoned group of IT security support experts can help you to design, configure and maintain an effective cybersecurity solution that guards vital information assets in networks that incorporate an at-home workforce.
Firewalls enable companies to create a network that can be safely accessed by local users as well as by at-home workers, mobile employees, suppliers, clients, and other stakeholders. Modern firewall appliances allow you to assign and manage different access rights to various groups of users and to scale your IT network and modify your cybersecurity posture as your business evolves and as cyber threats grow increasingly complex. Progent supports both current and older security devices from all major vendors like Cisco, Palo Alto Networks, WatchGuard, Juniper, and Fortinet. To learn more about Progent's firewall configuration services, refer to firewall configuration and support services.
Remote Endpoint Security Monitoring makes it possible to watch over the disparate devices utilized by telecommuters and either reject or spot and respond to modern threats such as ransomware. With ProSight Active Security Monitoring (ASM) services, a lightweight agent is put on each secured endpoint, watching all activity and using state-of-the-art machine learning from SentinelOne to identify zero-day threats before they can spread. When a cyberattack is spotted, ProSight Active Security Monitoring instantly disconnects the infected endpoint device from the corporate network to quarantine the malware. Because the ProSight Active Security Monitoring agent is autonomous, endpoints remain secure even when they are offline. Progent is a SentinelOne Partner, reseller, and integrator. For details about ProSight Active Security Monitoring, visit remote endpoint security monitoring for telecommuters.
Progent's Duo MFA Managed Services incorporate Cisco's Duo technology to protect against compromised passwords through the use of two-factor authentication. Duo enables one-tap identity confirmation on Apple iOS, Google Android, and other out-of-band devices. With 2FA, when you sign into a secured application and give your password you are requested to confirm who you are on a unit that only you possess and that uses a different network channel. A broad selection of devices can be used for this second form of authentication including an iPhone or Android or watch, a hardware token, a landline phone, etc. You may designate several verification devices. For details about Duo two-factor identity authentication services, refer to Duo MFA two-factor authentication services for at-home workers.
Security Audits can assess the exposure of your information system to all classes of external and local security attacks for a network that includes telecommuters. Progent can run online, automated cybersecurity analysis scanning for rapidly and economically detecting a broad range of security gaps that can be found over the Internet. Progent's endpoint security audit consulting services, which can be managed by security professionals with top credentials such as CISM, CISSP, and GIAC, can assist your company to evaluate your operations and governance policies and assess your IT architecture to allow you to design top-level security for your at-home workers.
Horizon3.ai's NodeZero Penetration Testing Platform is a leading-edge penetration test (pentest) product family that can deliver automated threat assessment of your at-home environment as well as your internal and perimeter networks so you can find, rank, remediate, and confirm cybersecurity weaknesses before threat actors can exploit them. Progent can assist you to use NodeZero to carry out thorough penetration tests of your network perimeter and your internal network in order to evaluate your current security profile. Progent's NodeZero experts can also assist you to harden your existing network security and can help you to plan and deploy a cohesive cybersecurity ecosystem that streamlines management and delivers optimum protection for on-prem, cloud-based, remote, and perimeter IT assets. To learn more information about Progent's threat analysis solutions powered by on NodeZero's PEN test platform, see Consulting Support for NodeZero's PEN Test Products.
Download White Paper: Protecting a Work-From-Home (WFH) Network
To view or download a white paper about critical things to focus on for protecting an IT environment that incorporates telecommuters, click:
Securing a Work-From-Home Environment White Paper. (PDF - 2.4 MB)
Data Protection Solutions for Telecommuters
Data Protection involves backing up and recovering vital information in order to avoid data loss and reduce restoration time and effort in case of storage problems resulting from hardware breakdowns, software hiccups, operator error, cyber attack, or other causes. Reliable data protection strategies can be especially challenging to design and manage in hybrid environments that incorporate in-house data centers, cloud resources, and at-home workers.
- Backup/Recovery solutions for teleworkers must cover diverse kinds of user-owned endpoint devices. Progent offers fast online help from experts familiar with a broad range of platforms for protection Microsoft Windows, Apple and Linux/UNIX servers and desktop computers as well as notebooks, iPads and smartphones. Leading backup/recovery products supported by Progent's backup/recovery consultants include Barracuda Backup, Azure Backup, Symantec Backup Exec, Acronis Backup and Recovery, Mozy, and Time Machine. To protect resources distributed across a hybrid network, Progent offers ProSight Data Protection Services, a backup/recovery subscription service that uses cloud storage and includes fine-grained restore and unified management capabilities.
- Disaster Recovery/Business Continuity (DR/BC) plans commonly anticipate circumstances that call for a temporary switch to an at-home workforce. Progent's senior disaster recovery planning experts and business continuity planning specialists can help you to produce, document and validate a DR/BC strategy that addresses the process of moving to telecommuting.
Unified Management for Telecommuters
Microsoft has rebranded and rebundled its endpoint management platforms under the name Microsoft Endpoint Manager, which includes Intune for cloud-based management of remote endpoints and Configuration Manager for managing local computers. Microsoft Endpoint Manager features a unified solution for protecting critical data by controlling onsite, mobile, and at-home endpoints.
Intune
Intune is a component of Microsoft's Endpoint Management family that also features Microsoft Configuration Manager. Intune is a cloud-based service for managing and protecting off-premises devices and software. Remote endpoint computers can be personally owned or business owned. IT admins managing the endpoint computers of telecommuters can use Intune to provision and authenticate applications on managed devices, push updates and certificates, configure rules for accessing information and resources, set passwords, establish VPN tunnels, determine how home-based workers share data, set up threat defense, verify security compliance, and wipe sensitive information from lost, stolen or decommissioned endpoint devices. Microsoft Intune works with iOS, Android, Windows, and macOS computers. To learn about Intune and how Progent can assist you to use Microsoft's Endpoint Management to administer the devices of your telecommuters, go to Intune mobile endpoint management experts.
VMware Workspace ONE
VMware Workspace ONE is a feature-rich unified MDM product that helps network managers to keep off-premises endpoints up to date and secure. Workspace ONE incorporates VMware AirWatch for unified endpoint management combined with VMware's Horizon virtual application delivery technology for access control, app management, and setup management of endpoint devices. Workspace ONE operates with devices based on Windows 10, macOS, iOS, Google Android, Chrome OS, or leading distributions of Linux. VMware Workspace ONE is available by subscription as a cloud service or as an on-premises deployment via a one-time purchase. Top capabilities of Workspace ONE include fast remote provisioning of out-of-the-box laptops, quick onboarding of new users, policy setting and enforcement for all categories of endpoints, aggregated management reporting and analytics, an email encryption gateway, and seamless integration with Microsoft apps and cloud services. For information about Progent's expertise for VMware Workspace ONE, go to VMware Workspace ONE remote endpoint management expertise.
Contact Progent for Remote Workforce Expertise
To get in touch with Progent about creating and managing a productive telecommuter environment for your Augusta-Richmond County, Georgia organization, phone
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Best Support Outsourcing ISA 2004 Firewall
Internet Security and Acceleration Server Computer Consultant
Progent's Microsoft-certified Forefront Threat Management Server and ISA Server 2006 consultants can assist you to design, deploy, and manage an implementation of TMG 2010 or Internet Security and Acceleration Server 2006 on your information system that provides the firewall protection, performance and manageability that your company requires.
Developer Firm Amazon Marketplace Web Service development
Amazon MWS development Contract Programmer
Amazon Marketplace Web Service (Amazon MWS) is an integrated library of APIs that enables Amazon sellers to streamline their operations by automating key sales functions such as listings, orders, shipments, fulfillment, and reports. By leveraging Amazon's extensive online selling environment and automating their sales processes, merchants can expand their reach, reduce their operating costs, improve reaction time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can work with your development team and provide application programming, workflow integration, project management support, and training so you can shorten development time and costs and get to market quickly.
Microsoft Access reports Specialists
Microsoft Access Consultant
Progent offers economical remote consulting services for all editions of Microsoft Office Access including Access desktop and Access Web App and can provide expert assistance for application programming, database conversion, performance tuning, BI reporting, and troubleshooting. Progent also can provide custom online training for Access programming and database administration.
Microsoft ISA 2004 Server Setup and Support
ISA Server IT Consulting
Progent's Microsoft-certified Internet Security and Acceleration Server consultants have extensive experience developing Microsoft ISA Server-based security installations for information systems with multiple offices, mobile users, and line-of-business web applications. Progent's ISA Firewall experts can help your company in designing and implementing a configuration of ISA 2000 Server or ISA 2004 Server that meets your information protection requirements without overly limiting your network productivity. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.
Citrix XenServer Consulting Services
Citrix Server Management Engineer
Progent's Citrix-accredited consultants can help your company to understand the business benefits of XenServer and other Citrix platforms, and can assist you to plan, validate, implement, troubleshoot, and maintain a Citrix XenServer solution. Progent can in addition assess your current XenServer environment and show you how to optimize resource utilization, performance, security and compliance, uptime, and recoverability.
System Center Configuration Manager Designers
Desktop and Mobile Device Management Network Consulting Services
Progent's Microsoft-certified consultants can help your company to streamline desktop software update management by providing support for management solutions like Configuration Manager 2007, Systems Management Server, and WSUS.
Services Documentation Consultant Services
Network Consulting Tracking Service Costs
Progent uses an enterprise-class support reporting system that stores and organizes detailed documentation for all billed services. Unlike many freelance consultants or local support firms who offer minimal documentation or specifics of tasks done, each service provided by Progent is tracked by comprehensive documentation. Each Progent consultant has access to the support documentation transmitted by every staff member to every client. The discipline of detailing and archiving service records results in more efficient support and eliminates a slew of common misfortunes such as when a service customer is virtually held hostage to a consultant who won't let go of vital service information.
Microsoft Teams AD Federation Services Consultant Services
Engineer Microsoft Teams with SharePoint Online
Progent can assist your organization to plan an upgrade to Teams from Skype for Business or Lync Server and configure, manage, and troubleshoot a cloud or hybrid deployment of Microsoft Teams. Progent can help you to connect Teams with Microsoft Office and Microsoft 365 apps, Exchange, SharePoint, and your phone system.
ransomware cleanup and restore Consulting Services
ransomware cleanup and restore Consultant
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can assist you to halt the progress of an ongoing ransomware attack. Call 800-462-8800
Apple Mac and Windows Support and Setup
Mac and Windows Active Directory Support Outsourcing
Progent's support specialists in Apple OS X and Microsoft Windows technology can show you how to combine Mac and Windows systems into seamless networks with full sharing and collaboration support. Allowing productive cooperation among a mix of servers and desktops powered by Mac OS and Windows calls for extensive knowledge of and background with Mac and Windows technology. Progent's experience in Microsoft and Macintosh consulting makes it possible to offer expert support to companies that depend on these technologies to maintain their strategic edge. Progent can also assist your business to integrate Apple's iPhones and iPads to operate with smoothly with your Windows network.
Linux Network Monitoring, Nagios and MRTG Services
Urgent MRTG Computer Engineer
Network monitoring commonly entails observing a network's resource usage in order to uncover throughput bottlenecks or troubleshoot hardware or software issues. Nagios and Multi Router Traffic Grapher (MRTG) are useful, free monitoring utilities that work under Linux and can be deployed to observe multi-OS networks where UNIX and Windows operate together. Progent's system integration engineers can help you take advantage of both these tools to tune and troubleshoot your network. Progent's UNIX support professionals offer small companies and programmers help with managing and supporting UNIX and Linux systems that work with Microsoft-based technology.
Home Based Microsoft Certified Work At Home Job
Home Based Cisco Consultants Telecommuting Job
Progent believes that a carefully architected and implemented network is a vital factor for accelerating a company's success, and Progent follows this belief in our own network infrastructure. We have created a non-stop virtual office infrastructure that enables our in-house consultants and authorized contractors to offer rapid and efficient support, cooperate easily on complex jobs, and gain from professional and personal maturity from acting as part of a dynamic company ethos of self motivation and independence.
Support and Integration Hornetsecurity Altaro VM Backup and VMware ESXi
Support and Setup Altaro VM Backup Verification
Altaro VM Backup from Hornetsecurity provides small businesses a dependable and affordable solution for backing up and recovering Microsoft Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be deployed in on-premises, remote, multi-site, and cloud-hosted architectures and also enables low-cost cloud backup to Microsoft Azure storage. Altaro VM Backup defends against ransomware via Immutable Cloud Storage. This produces tamper-proof data that cannot be erased or modified by anyone including administrators. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide range of online or on-premises consulting services to help you to plan, deploy, manage and debug a modern backup and disaster recovery system powered by Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent offers a managed backup/recovery service powered by on Altaro VM Backup.
Microsoft Consultant Services Dynamics GP Great Plains Accounting
Top Support and Integration Great Plains Migration
Progent's Microsoft certified experts provide a range of consulting services for Dynamics GP/Great Plains. Dynamics GP is a Microsoft financial platform and corporate management solution built, like all Microsoft financial tools, on the expandable and popular platform of Windows technology. Dynamics GP/Great Plains 2010, the most recent edition of Microsoft accounting software in the Dynamics GP/Great Plains line, provides an affordable solution for managing and combining accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, CRM, and HR. Microsoft Dynamics GP/Great Plains is simple to deploy and configure, and with its segmented design you are able to purchase only the capability you currently require, with the ability to add clients and enlarge capabilities in the future. Progent's Microsoft Dynamics GP/Great Plains Software consulting engineers can show you how to install, customize and manage Microsoft Dynamics GP/Great Plains 2010 and also earlier versions of Microsoft Dynamics GP.
Urgent Operating System Knowledge Transfer
Server Education
Progent is committed to information transfer from Progent's support experts to clients. By educating clients to deal with technical issues that are within their comfort zone, Progent can focus on providing hard-to-find services where Progent has few competitors. Medium-size companies who utilize familiar freelance service providers or who employ internal IT staffs benefit when Progent passes on information about new technology and tested methodologies to make their IT environments more robust, secure, and efficient.
Network Setup Microsoft
Microsoft Office System Consulting
Progent's computer outsourcing services for small businesses feature designing Server 2003, .NET, and BackOffice environments, managing upgrades to XP, Windows 2003 Server, Active Directory, and Exchange Server 2003, Help Desk services, remote and in-person repair, resolving chronic IT issues, and creating a company-wide security plan. Progent can help you maximize system reliability and throughput with fault-tolerant technologies, resilient network architecture, and proactive server monitoring. Progent also provides project management help for major migrations and can help with requirements assessment, product identification, bill of materials production, sourcing selection, procurement logistics, and complete documentation. Progent's IT outsourcing service also includes training for office productivity products such as Microsoft Office.
Online Support PowerPoint for Mac
Office Web Apps for Mac On-site Technical Support
Microsoft Office for Mac allows Mac users to run the industry's most popular business programs. Progent's Apple-certified Mac experts can help you set up Microsoft Office for Macintosh on a multi-vendor environment combining Apple OS X and Windows computers so that Mac users can access the latest capabilities of Microsoft Word, Excel, PowerPoint and Entourage for Mac in order to share data and system resources with co-workers who run Windows. Progent's engineers have experience with both Apple Macintosh and Windows technology and can support environments that mix Apple Macintosh with Windows systems with complete resource sharing, or environments which intentionally limit sharing between Apple Mac and Windows users.
Integration Support OS X and Exchange
Time Machine and Outlook for Mac Consulting Services
Exchange Servers and Macintosh workstations can work together efficiently. Progent's Apple and Microsoft certified consultants can show you how to set up Microsoft Entourage and Exchange so your Apple Macintosh users can work closely with teammates who run Outlook. With Exchange and Entourage 2008 or 2004 for Mac, Exchange and Apple Macintosh software can coexist, allowing Mac users to receive and transmit email, examine the Exchange global address list, copy addresses, synchronize calendars, and alert fellow workers to conferences via your Exchange account. Progent will make sure that your Microsoft Server is appropriately configured and that WebDAV and Outlook Web connectivity are enabled. Progent also offers specialized one-on-one Entourage education.
24 Hour Bandwidth Throttling Test Lab Specialist
Disaster Recovery Test Lab Specialist
The Progent Test and Training Lab located at the QTS (formerly Herakles) Colocation Center is available for piloting mission-critical applications, developing efficient system upgrade methodologies, assessing and tuning performance, planning or verifying disaster recovery strategies, mitigating compatibility issues, and building training environments for the latest technologies. For Progent clients without adequate internal resources to configure effective test systems, the lab cuts capital costs and technical risk while keeping critical IT initiatives on schedule.
24 Hour Phobos ransomware hot line Engineers
ransomware data recovery Consultant Services
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can assist your business to contain the spread of an ongoing ransomware attack. Call 800-462-8800
Windows 2000 Server Consultant
Support Services Microsoft Windows 2000
Progent's Microsoft-certified Windows Server 2000 consultants offer network support and information technology consulting services for the entire line of Microsoft .NET Enterprise Servers, Windows 2000 Server, and Microsoft Windows 2003 Server. Progent's Windows Server 2000 configuration, update, and troubleshooting services include network design, deployment, documentation, on-site and off-site support, Help Desk outsourcing, expert security analysis, turn-key outsourcing, and cost-effective co-sourcing.
Check Point 6000 Firewalls information Systems Audit
Check Point 23000 Firewalls Security Certification
Progent's Check Point firewall consultants can show you how to plan, deploy, and administer firewall solutions built around Check Point NGFW firewall appliances and Check Point's subscription-based SandBlast security services. Progent can also assist you maintain legacy Check Point firewall models or upgrade efficiently to Check Point's next-generation firewalls.
WatchGuard Firebox Information systems Security Outsourcing
WatchGuard Firebox M5600 Firewall Security Consulting
Progent offers consulting services for WatchGuard Firewall/VPN security appliances such as the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can show you how to choose, configure, and maintain a WatchGuard Firewall/VPN product that aligns with your network security requirements and budget. Progent can help you to manage outdated WatchGuard firewall appliances or migrate smoothly to current WatchGuard firewalls.
ASA 5500-X Firewall Online Troubleshooting
Cisco ASA Firewall integration Support
The current Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services provide significantly more performance than Cisco's previous firewalls and have replaced the ASA 5500 and PIX firewalls for new deployments. Progent's Cisco-certified CCIE network experts can help you to manage your legacy PIX or ASA 5500 security appliances and migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also help your business to plan, deploy, optimize, manage and debug firewall environments built on Cisco ASA 5500-X firewalls with Firepower Services.
Online Troubleshooting Data Protection Manager 2016 Cloud Backup
Data Protection Manager 2016 and SharePoint Support
Microsoft System Center 2016 Data Protection Manager provides near-continuous backup and easy recovery capabilities for Microsoft-based networks. SCDPM 2016 offers application-aware protection for critical workloads like Microsoft SQL Server, Exchange and SharePoint Server, protects Windows and Linux virtual machines, supports virtual machines hosted by Windows Hyper-V and VMware, and integrates seamlessly with Azure for cloud backup and recovery. Progent's Microsoft-certified consultants can assist businesses of any size to design, implement, manage, and repair an enterprise-wide backup/restore system built around Data Protection Manager 2016. Progent can assist you to upgrade from a previous version of DPM or from an outdated system, and Progent can tune your DPM 2016 environment for on premises, hosted, cloud-based or hybrid deployments. Progent offers online or onsite support and can provide as-needed expertise to resolve technical bottlenecks or provide comprehensive project management services to make sure you complete your Data Protection Manager 2016 deployment on time and within your budget.
ransomware data recovery Specialists
DopplePaymer ransomware recovery Consultant
Progent's ransomware experts can assist your business to evaluate your ransomware vulnerability, remotely monitor and guard your IT environment, help with settlement negotiations with a hacker, and restore an information system victimized by a ransomware variant like Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Nephilim.
Amazon AWS hybrid cloud integration Programming
Cisco and Microsoft Certified Experts Amazon AWS hybrid cloud integration Design Firm
Progent offers expert online support to help organizations connect their information networks with popular public cloud platforms including Microsoft Azure and Amazon Web Services. Progent can assist you to design and manage hybrid ecosystems that can include Windows and Linux operating systems and apps in both cloud-only solutions or in hybrid network models that utilize on-premises IT assets as well as public cloud services. To assist you to integrate public cloud services with networks, Progent offers a variety of cloud integration services that include Microsoft Azure hybrid cloud design and integration consulting, Amazon Web Services cloud integration support, and Amazon Web Marketing Service programming and debugging. Progent has more than two decades of background delivering high-level consulting expertise online, and Progent can make sure you successfully carry out your cloud migration projects quickly and within your budget.
UNIX, Windows Consultancy
Windows, UNIX, Solaris Technology Consulting Services
Progent's UNIX family support services provide small companies and developers assistance with managing and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-based technology. Progent offers your organization access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This broad range of expertise offers you a convenient one-stop source to show you how to create and manage a protected and reliable cross-platform network and communications environment that allows UNIX and Microsoft coexistence by integrating Windows with major variants of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
At Home Workforce Video Conferencing Help and Support
Remote Employees Video Conferencing IT Consultant
Progent can assist small and mid-size companies to deploy and debug video conferencing platforms to allow their at-home workers to communicate efficiently with colleagues and customers.
Microsoft Teams VoIP Consultant
Microsoft Teams Web Apps Server Technology Professional
Progent can help your business to design a migration to Teams from Skype for Business Online or Lync Server and install, administer, and debug a cloud or mixed deployment of Microsoft Teams. Progent can help you to integrate Teams with Office and Microsoft 365 apps, Exchange Online, SharePoint Online, and your PBX.
MSP360 Backup Integration Support
MSP360 Server Backup Engineer
Progent can help your company to design, deploy and troubleshoot a backup/restore plan based on MSP360 software. MSP360 enables file or image backup/restore for VMs and physical computers, supports all leading public clouds, and allows businesses to build a backup ecosystem with a minimum Recovery Time Objective (RTO) and a granular Recovery Point Objective (RPO). With ProSight DPS 360 Backup, Progent offers end-to-end monitoring and management of your backup system to prevent data loss caused by human miscues, computer glitches, ill-intentioned insiders, and malware assaults such as ransomware.
Fault Tolerant Inter-office Network Specialists
Professionals Automatic Failover
Progent's non-stop inter-site connectivity and fault tolerant system infrastructure consultants can help small organizations achieve non-stop Interoffice connectivity by means of fully redundant system architectures with automatic failover. Progent's CCIE engineers can design and implement fault tolerant Inter-office networks supported by fault tolerant EIGRP network routers or non-stop OSPF configurations of Cisco routers. Progent can demonstrate how multi-path connectivity and automatic fail-over can provide affordable non-stop interoffice connectivity.
Wireless LAN Technical Consultant
Wireless LAN Remote Consulting
Progent's wireless engineers can help small companies design, select, pilot, configure and maintain secure building-to-building wireless bridges that integrate seamlessly into your IT network while providing a degree of security that equals or excels wireline connections. Progent offers experience in wireless network products from Cisco Aironet and Meraki, Proxim, and additional small business wireless providers and can help you identify and install the wireless link technology that fit best with your business needs.
After Hours Microsoft Expert Office Word for Android Professional
Office Word for Mac Programmer
Progent's Microsoft Office Word and Microsoft 365 Word consultants offer a broad range of economical remote consulting services to assist you to manage and troubleshoot your existing Microsoft Word solution or assist you to migrate to a current version of Microsoft Office Word. Services available from Progent's Word experts include VBA programming, identifying and resolving compatibility issues between various versions of Word, integrating Office Word with other Office apps like Office Excel and Outlook or with 3rd-party platforms and add-ons,network optimization for dependable. reliable cloud access, security and compliance consulting, smart phone and tablet synchronization, and remote training sessions tailored for individuals or groups.
Top Quality Consultant Services Microsoft Windows Server Essentials
Windows Server Essentials Launchpad Consulting
Progent's Microsoft-certified consultants can provide budget-friendly remote consulting and technical support services for Microsoft Windows Server Essentials. Progent offers full-service project management support to help you design and carry out an efficient move from Windows Server Essentials to Microsoft 365 and other Microsoft Online applications and services.
Private Cloud Solutions Engineers
Virtual Server Private Cloud Hosting Services
Progent's Private Cloud Hosting and Management service offers comprehensive hosting of a small company's production servers in a solution that delivers the highest degree of availability and scalability and is in addition easy to transfer to another host. Progent's Private Cloud Hosting and Management options are built upon mature virtualization techniques that enable small businesses with multi- platform IT systems to save significantly on the expense of capital equipment, infrastructure maintenance, and network administration while achieving world-class fault tolerance and an unmatched level of vendor flexibility.
Microsoft Teams and AAD Sync Consulting Services
Microsoft Teams with Office 365 Consultant
Progent can help your organization to design a migration to Microsoft Teams from Skype for Business and configure, manage, and debug a cloud-based or hybrid implementation of Microsoft Teams. Progent can assist you to connect Teams with Microsoft Office and Microsoft 365 apps, Exchange, SharePoint Online, and your PSTN gateway.
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