Augusta-Richmond County Remote Workers Connectivity Consulting Partner
Solution Planning, Configuration, Administration and Help Desk Consultants
Expanding your remote workforce may have a major impact on network architecture, security, and company culture. Progent has 20 years of background helping businesses of all sizes to plan, deploy, administer, tune, and debug IT networks that support a remote workforce. Progent can help your Augusta-Richmond County company to select the appropriate technologies and follow leading practices in creating and maintaining a secure virtual solution for teleworkers that facilitates collaboration and delivers maximum value. Progent can provide support services ranging from on demand expertise for getting you over occasional IT bottlenecks to full project management or co-management to help you carry out mission-critical tasks.
Progent can help Augusta-Richmond County, Georgia organizations to with any facet of creating a high-functioning work-at-home ecosystem by providing infrastructure configuration services, VoIP PBX expertise, voice/video conferencing integration, collaboration platform customization and training, public cloud connectivity, Call Desk augmentation, endpoint security, data protection solutions, and streamlined management.
Infrastructure for a Remote Workforce
Integrating the network infrastructure needed to support an at-home work environment can be particularly complex if you must manage a mix of worker-owned equipment such as desktop computers and laptops, Internet routers, and wireless appliances from various vendors and with a variety of operating systems and firmware releases. Progent's experience delivering remote support for both legacy as well as modern IT products in remote office solutions enables you to make cost-effective use of your available network infrastructure and offers ready access to top-tire consultants for implement essential updates. Support services available from Progent to help your company to create a high-functioning work-at-home infrastructure include:
- Virtual Private Network connectivity makes it possible to establish a secure connection for authorized at-home workers to access IT resources situated at your company datacenter or in the cloud. Progent can assist you to deploy and manage VPN access between your teleworkers and your various IT resources by providing remote VPN configuration support. For organizations with Cisco's ASA firewalls, Progent's Cisco-certified ASA consultants can assist your remote workers to set up Cisco's AnyConnect client software for secure VPN connections for a wide selection of endpoint devices including Microsoft Windows, Mac, Apple iOS, Linux, and Android.
- Virtual Desktop Infrastructure platforms enable a telecommuter to view and use a data center computer's desktop. This technology gives network managers substantial control over the digital ecosystem of telecommuters and offers remote users a familiar experience. Progent's VDI consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI solutions.
- Routers connect at-home networks to the Internet and typically support VPN connections, local wireless networks, and firewalls. Progent offers top-tier remote support for configuring routers from all major vendors. See router integration services from Cisco-certified experts.
- Home Wireless networks, typically supporting an entire household and visitors, are frequently utilized by telecommuters to connect to their Internet router for work. This can create performance and security problems. Progent can help you to mitigate these issues by providing expertise that include Aironet configuration consulting, Cisco-certified Meraki WiFi deployment expertise, and Ubiquiti Unifi wireless AP integration assistance.
- Internet access solutions affect the performance and reliability of connections between telecommuters and the company data center. Business-critical processes may demand redundant Internet access in case the primary connection breaks. Progent offers expertise for identifying service providers, selecting sensible bandwidth and data volume packages, and integrating fault-tolerant Internet access. Refer to Internet connectivity solutions.
VoIP Integration for Teleworkers
Expanding the company PBX system to include remote users is vital to supporting an effective at-home workforce. A variety of cloud-based IP voice products are popular with SMBs to server teleworkers. Many larger organizations depend on Cisco's modern or older products for VoIP solutions. Progent can help businesses of any size to design or tune a remote VoIP environment that delivers the flexibility, transparency and security required for remote users. Progent's Cisco-certified CCIE IP Voice experts can provide high-level support to help organizations tune their current Cisco IP voice environments to handle an expanding remote workforce.
- Cisco Unified Communications Manager (Cisco Unified CM) extends high-end IP telephony features to devices such as VoIP phones, media processing products, VoIP gateways, and multimedia applications deployed throughout the network. CUCM manages other mixed media services like messaging, voice/video conferencing, and customer collaboration networks. For details about Progent's Cisco Unified CM or CUCM expertise, refer to Cisco Unified Communications Manager consulting services.
- CallManager is Cisco's legacy call-processing software and has been replaced by Cisco Unified CM or CUCM. Progent's consultants can help you to maintain your existing CallManager deployment or upgrade efficiently to Cisco's current IP telephony solutions. To learn about Progent's expertise for CallManager and Cisco's other older VoIP platforms, refer to CallManager consulting services.
- Cisco IP Gateways enable connectivity with PSTN networks and with users working beyond the corporate perimeter such as telecommuters. Progent offers consulting expertise for Cisco's earlier generation IP gateways such as the UC520, UC540 and UC560 product lines and for current Cisco SIP gateways. See Cisco SIP gateway integration consulting.
- Other VoIP Products supported by Progent include Vonage, RingCentral and 8x8. Progent can help you to update your WAN architecture to support these VoIP solutions and provide as-needed configuration and debugging services.
Voice/Video Conferencing for At-Home Workers
A wide range of video conferencing platforms from leading technology companies enable virtual discussions, video conferencing, chat, and screen sharing for both local workers and teleworkers. Many organizations use a mix of products to meet the needs of their different partners and customers. Progent's communications experts can help your organization to manage your existing conferencing ecosystem and optimize the engagement of your remote workforce.
- Skype for Business is Microsoft's leading communications product that enables real-time presence, instant messaging, voice and video conferencing plus the seamless integration of these functions within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, and Excel. Progent offers the expertise of Microsoft-certified specialists who can help your company to set up and manage Skype for Business clients to accommodate your remote employees. To learn more about Progent's support services for Skype for Business, visit Skype for Business consulting services.
- FaceTime is Apple's group video phone app for compatible iOS and Mac computers and smartphones. FaceTime works on Wi-Fi or cellular Internet connections. Later editions of FaceTime allow up to 32 simultaneous users for voice/video sessions. For details about Progent's support services for Apple FaceTime, refer to Progent's FaceTime configuration expertise.
- Webex Meeting Center provides online conferencing for most computing devices. Offered via Cisco's Webex Cloud platform, Webex capabilities include sharing granular content or computer screens, presentations that embed rich media including Microsoft PowerPoint and Flash videos, session capture, plus revision and playback for future reference. For details about Progent's consulting expertise for Webex as well as for other video conferencing products from Cisco, refer to Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a hub for conferencing, contacts, and content with features that include voice/video calling, threaded chat, plus file sharing. For details about Progent's support services for Teams as well as for other Microsoft 365 apps, see Progent's Microsoft Teams consulting services.
- Other Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and troubleshooting expertise for these products and help you to optimize your network architecture to run them.
Microsoft Collaboration Platforms for Teleworkers
Microsoft's collaboration products are tightly integrated with Microsoft's popular Office suites, providing a powerful environment of productivity apps that deliver a consistent user experience for sharing data and ideas throughout a corporate network and on a wide range of endpoints. Progent has provided remote consulting support for SharePoint and Exchange since their initial releases and can help your company to deploy these flagship collaboration products to optimize the productivity of your remote workforce.
Microsoft's collaboration platforms are tightly integrated with Microsoft's popular Office suite, providing a rich ecosystem of applications that deliver a consistent user experience for sharing information across multiple sites and on a wide variety of endpoint devices. Progent has provided remote consulting services for SharePoint and Exchange since their initial releases and can help at-home workers set up and use these flagship collaboration platforms to maximize productivity.
Microsoft Teams works with Microsoft 365 and supports third-party cloud services to deliver real-time collaboration and communication. Designed as a replacement for Skype for Business Online, Microsoft Teams and Teams Premium can enable chat, video meetings with screen sharing, phone calls, cloud voicemail, group email, as well as file and application sharing. Teams is closely integrated with Microsoft 365 and relies on Exchange Online, SharePoint Online, OneDrive for Business, and Microsoft Entra (previously called Azure Active Directory) for supporting its complete range of capabilities. For details about Progent's support services for Microsoft Teams, visit planning and deployment expertise for Microsoft Teams.
SharePoint utilizes web entities to promote collaboration and knowledge sharing by offering policy-driven access to content, workflow, and tools for looking through company-wide information silos. SharePoint enables you to build protected web portals that permits at-home workforce to view and edit consolidated business intelligence by means of Intranets (Wikis), Blogs, social networking sites, and Web Parts. To learn about Progent's SharePoint consulting expertise, go to SharePoint integration and application development expertise.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. For information about Progent's Exchange expertise, go to integration consulting for Exchange Server.
OneDrive is Microsoft�s collaborative cloud file hosting and synchronization service, comparable to GoogleDrive. At-home workers can store files to OneDrive, and co-workers can share them safely through a browser. Included with Office 365, OneDrive enables remote employees to co-edit files. Revisions made offline are synced when you go back online. For information about Progent's consulting expertise for OneDrive, see Onedrive configuration consulting.
Public Cloud Integration Services for Remote Workers
Progent can provide advanced online support for enabling organizations to create, manage and repair cohesive network architectures that incorporate internal data centers, teleworkers, branch offices, and cloud resources. Progent can provide expertise for all types of cloud service including Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS). Progent can help teleworkers fix issues with cloud connectivity, identity, and security.
Azure is a popular family of cloud software and services that enables you to use infrastructure, virtual servers, and critical applications hosted on Microsoft's massive cloud. Microsoft Azure includes more than 100 services services such as hosting for Windows and Linux-powered virtual machines, on-demand cloud storage, email and messaging, app development with Visual Studio, and data backup. Progent can help you to set up VMs on Azure Virtual Machines, configure cloud-based storage on Azure Storage services, streamline identity control with Azure Active Directory, and design data backup and recovery solutions with Azure Backup. Progent can also help you create protected connections to Azure for teleworkers by configuring and troubleshooting firewalls and VPN IPsec tunnels. For details about Progent's consulting services for Azure, see Azure expertise.
Microsoft 365, formerly branded Office 365, is Microsoft's popular family of business productivity applications and cloud services offered on a subscription basis. Office apps and cloud services are marketed in a variety of bundles intended for customers ranging from students and households to major corporations. Progent can provide fast and affordable online access to consultants knowledgeable about Microsoft 365-compatible endpoints running Windows, Mac, iOS, and Google Android technology. Progent's experts can assist your business to evaluate the various subscription plans offered with Microsoft 365 and configure 365 applications for your teleworkers in a way that delivers top business value. For details about Progent's consulting expertise for Microsoft 365, visit Microsoft 365 integration support.
Microsoft 365 Exchange Online is one of the most popular applications in Azure-hosted Microsoft 365 product suite. Microsoft 365 Exchange Online provides the advantages of reduced costs for data center infrastructure, easier management, on-demand scaling, high availability, and additional advantages associated with cloud computing. Microsoft has designed Microsoft 365 Exchange Online to operate transparently with on-premises Exchange environments, allowing you to create hybrid information systems. Progent's certified Exchange consultants can provide as-needed help to get you through challenging IT roadblocks and also offer end-to-end project management outsourcing to ensure your at-home workers have convenient and safe access to your Exchange Online environment. To find out Progent's support services for Exchange Online, go to Microsoft 365 Exchange Online integration and troubleshooting consulting.
Amazon Web Services (AWS) is a pioneer in the public cloud computing market and is the industry's biggest source of cloud-based services. Progent offers rapid and economical online contact with cloud integration experts who can assist your organization to design, deploy, manage, and debug hybrid information networks that incorporate Amazon AWS cloud-based services with local resources and with other popular cloud platforms like Microsoft Azure. Progent also offers access to Cisco-certified CCIE networking consultants to assist you to build a high-uptime network model so your users have a productive computing environment whether they are working from your headquarters, a remote branch, at home, or on the road. To learn about Progent's consulting expertise for Amazon AWS, refer to Amazon AWS integration expertise.
Google Cloud Platform is a popular collection of public cloud services that offers Infrastructure-as-a-Service and Platform-as-a-Service products. Progent's certified Microsoft, Linux, and Cisco experts can help your business to extend your current IT resources with the Google Cloud, and Progent's database consultants can help you make your key applications cloud ready so your remote workers can benefit fully from Google Cloud Platform services. Progent's consultants can assist your organization to deploy virtual machines on Google Cloud Compute Engine, plan a cost-effective storage solution with Google Cloud Storage, and streamline access control for teleworkers with Google Cloud Identity services. Progent's experts can also help your business to use GCP's unified management tools to control and track your GCP ecosystem. For information, go to Google Cloud Platform integration services.
Help Desk Services for Remote Workers
An emergency, enterprise-wide transition to a telecommuter business model, which might be the result of a pandemic or as an element of a business continuity process, can overstretch even the most efficient internal Call Desk. Progent's Help Desk services make it possible for organizations of any size to outsource or augment their Help Desk Call Center by using Progent's online Technical Response Center team.
- Progent's Standard Call Desk support services utilize Progent's nationwide network of online IT support specialists combined with enterprise-class trouble ticketing and tracking software to offer an affordable, modern Support Desk. Progent's Standard Help Desk Services provide a comprehensive solution that addresses all facets of remote Level 1 PC technical support from initial help requests through ticket generation, desktop sharing, issue resolution, and incident reporting. A browser-based User's Service Portal enables from-home workers to track or update their current trouble tickets, add details, and append screenshots or attachments. Support services are delivered at a significant discount off Progent's ordinary Level 1 technical service rates, and Progent offers optional fast escalation to Level 2 and Level 3 IT specialists to resolve complex issues. To find out more, go to Progent's Standard Helpdesk Services outsourcing for small and mid-size businesses.
- Progent's Help Desk Augmentation Service enables your business to supplement your current Call Center staff by splitting delivery of Call Desk support seamlessly between your regular IT support staff and Progent's nationwide pool of PC support engineers and subject matter experts. Progent's co-managed Call Desk service uses a collaborative support solution utilizing the leading professional services automation tool for managing help requests and ticketing, establishing ownership, tracking progress, and producing reports. To find out how Progent's Help Desk Augmentation Services can enable your business to deliver world-class IT support to your at-home workforce, see Progent's Support Desk supplementation Services.
Security for Telecommuters
At-home workers commonly utilize their own computers and usually operate in a poorly secured physical environment. This increases their susceptibility to malware attacks and calls for judicious deployment of corporate firewalls, AV tools, multi-factor authentication, remote endpoint monitoring, extensive user training, and the creation of policies built on best practices. Progent's seasoned group of data security support experts can help your business to plan, configure and manage an effective cybersecurity solution that protects vital IT assets in environments that incorporate an at-home workforce.
Firewalls enable you to create a network that can be safely utilized by local users as well as by at-home workers, mobile users, vendors, clients, and the public. Next-generation firewall appliances allow you to configure and manage different access rights to different classes of users and to expand your IT network and adjust your security profile as your business evolves and as cyber threats become more sophisticated. Progent works with both new and legacy firewall devices from all leading vendors like Cisco, Palo Alto Networks, Check Point, Juniper, SonicWall and Fortinet. To find out more about Progent's firewall support services, go to firewall configuration and support services.
Online Endpoint Security Monitoring makes it easy to track the various computers used by at-home workers and either reject or identify and mitigate the latest threats like ransomware. With Progent's ProSight Active Security Monitoring (ASM) services, a small-footprint software agent is put on every secured endpoint device, monitoring all activity and using advanced behavioral threat analysis from SentinelOne to identify new threats before they can spread. When a cyberattack is discovered, ProSight Active Security Monitoring instantly disconnects the infected endpoint device from the corporate network to quarantine the threat. Since the ProSight ASM software agent is autonomous, endpoints stay protected even if they are not connected to the Internet. Progent is a SentinelOne Partner, reseller, and integrator. To learn more about ProSight Active Security Monitoring, refer to remote endpoint monitoring for an at-home workforce.
Progent's Duo MFA Services utilize Cisco's Duo cloud technology to defend against compromised passwords by using two-factor authentication. Duo supports single-tap identity confirmation with iOS, Google Android, and other personal devices. Using Duo 2FA, when you sign into a secured online account and enter your password you are requested to confirm your identity on a unit that only you possess and that uses a different ("out-of-band") network channel. A wide range of devices can be utilized for this second means of authentication such as an iPhone or Android or wearable, a hardware/software token, a landline phone, etc. You can register multiple verification devices. For more information about ProSight Duo identity authentication services, refer to Cisco Duo MFA two-factor authentication services for teleworkers.
Security Audits can evaluate the exposure of your network to all types of outside and internal security threats for a network that incorporates an at-home workforce. Progent can run online, automated security inventory scanning for quickly and affordably uncovering a broad range of security gaps that can be found via the Internet. Progent's endpoint security assessment consulting services, which can be managed by network security professionals with top certifications including CISA, ISSAP, and GIAC, can help your business to evaluate your operations and governance policies and assess your network infrastructure to allow you to design top-level security for your an at-home workforce.
Horizon3.ai's NodeZero PEN Testing Platform is a breakthrough penetration test (pentest) product family that supports automated threat assessment of your work-from-home connectivity solution as well as your internal and perimeter networks so you can find, rank, remediate, and confirm cybersecurity weaknesses before malicious hackers can exploit them. Progent can help you to deploy NodeZero to carry out comprehensive penetration tests of your perimeter and your internal IT infrastructure so you can determine your present security posture. Progent's NodeZero experts can also assist you to strengthen your existing network security and can assist you to plan and implement a cohesive cybersecurity ecosystem that simplifies management and delivers optimum protection for on-premises, cloud-based, at-home, and perimeter IT resources. To find out more information about Progent's vulnerability assessment solutions powered by on NodeZero's PEN test products, see Consulting Services for NodeZero's PEN Test Platform.
Download White Paper: Protecting a Work-From-Home (WFH) Network
To read or download a white paper about critical things to concentrate on for securing an IT environment that supports work-from-home staff, click:
Securing a Work-From-Home Environment White Paper. (PDF - 2.4 MB)
Data Protection Solutions for At-Home Workers
Data Protection involves backing up and restoring critical information so as to avoid data loss and minimize recovery time in case of storage failures due to hardware issues, programming glitches, user mistakes, malware, or other causes. Dependable data protection solutions can be especially challenging to architect and maintain in hybrid environments that incorporate private data centers, cloud resources, and an at-home workforce.
- Backup/Recovery solutions for telecommuters must address multiple kinds of user-owned endpoint devices. Progent can provide fast online help from consultants familiar with a broad range of platforms for protection Microsoft Windows, Apple Mac and Linux/UNIX servers and desktops as well as notebooks, iOS and Android tablets and smartphones. Popular backup/recovery solutions supported by Progent's backup/recovery experts include Barracuda Backup, Azure Backup, Symantec Backup Exec, CrashPlan, Retrospect, and Time Machine. To back up data spread throughout a wide area network, Progent can provide ProSight Data Protection Services (DPS), a backup/recovery subscription service that uses cloud-based storage and features granular recovery and centralized management.
- Disaster Recovery/Business Continuity strategies often envision circumstances that call for a temporary changeover to an at-home workforce. Progent's senior disaster recovery preparedness experts and business continuity specialists can help your company to create, document and validate a DR/BC strategy that includes the logistics of moving to telecommuting.
Unified Management for Remote Workers
Microsoft has rebranded and reshuffled its endpoint management platforms under the title Endpoint Manager, which includes Intune for cloud-based management of remote endpoints and Configuration Manager for managing local endpoints. Endpoint Manager provides a centralized environment for safeguarding corporate information by managing local, mobile, and at-home endpoint devices.
Microsoft Intune
Intune is part of Microsoft's Endpoint Management suite that also includes Microsoft Configuration Manager. Intune is a cloud-based service for managing and protecting remote devices and software. Remote endpoint devices can be personally owned or company owned. Network administrators managing the enrolled endpoint computers of at-home workers can utilize Intune to provision and validate applications on managed devices, push patches and certificates, configure rules for accessing data and resources, manage passwords, create VPN connections, determine how home-based workers share information, set up threat defense, verify compliance, and erase corporate data from missing, stolen or decommissioned endpoint devices. Microsoft Intune works with iOS, Android, Windows, and macOS endpoints. To find out about Intune and to find out how Progent can assist your company to use this platform to manage the endpoint computers of your teleworkers, go to Intune mobile endpoint management expertise.
VMware Workspace ONE
VMware Workspace ONE is a feature-rich centralized Mobile Device Management platform that allows network administrators to keep offsite endpoint devices up to date and protected. Workspace ONE incorporates VMware AirWatch for unified endpoint management plus VMware's Horizon virtual application delivery technology for access control, app management, and setup management of endpoint devices. Workspace ONE runs with endpoints based on Windows 10, macOS, Apple iOS, Google Android, Chrome OS, or popular distros of Linux. VMware Workspace ONE is offered by subscription as a cloud-based service or as an on-premises product via a one-time purchase. Key features of VMware Workspace ONE include fast remote provisioning of out-of-the-box notebooks, quick onboarding of new users, policy setting and enforcement for all classes of endpoints, aggregated reporting and analytics, an email encryption gateway, and seamless integration with Microsoft applications and cloud-based services. To find out about Progent's support for VMware Workspace ONE, refer to VMware Workspace ONE mobile endpoint management consultants.
Contact Progent for Telecommuter Expertise
To contact Progent about building and managing a productive work-from-home solution for your Augusta-Richmond County, Georgia organization, call
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Virtual Office Microsoft Consultants Contractor Job
Home Based Network Consultants Part Time Jobs
Progent's business climate will make you a more capable consulting professional by improving your technical knowledge and boosting the loyalty of your clients. Progent makes good on this promise by recruiting the top consulting experts for you to work with, offering a state-of-the-art network and communications infrastructure, using custom software utilities to enable the highest level of support, and by streamlining our operational structures for attracting and retaining clients.
Microsoft Certified Expert SCCM Network Security Consulting
Network Consulting Firms Intune Mobile Device Management
Progent's network engineers can assist you to automate desktop update and patch deployment by delivering support for management tools like Configuration Manager, Systems Management Server 2003, and Windows Server Update Services.
BlackBerry Desktop Manager Technology Professional
Consulting Services BlackBerry Exchange
Progent can provide the expertise of RIM BlackBerry-certified engineers who can help small businesses to design, administer, and troubleshoot BlackBerry technology affordably and effectively, eliminating the requirement for an internal BlackBerry specialist and minimizing the cost and hassle of supporting a mobile wireless workgroup. Progent's BlackBerry specialists have in-depth backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and CISM-certified security professionals. This breadth of knowledge, combined with Progent's proven remote support model, provides small businesses a cost-effective option for incorporating BlackBerry technology productively into their IT system.
Flexential Tampa Data Center Consulting Services
Flexential Colocation Center Specialist
Progent utilizes the Flexential Tampa data center primarily to provide private cloud hosting services. Progent maintains a group of IT experts based in the Tampa area, and Progent also offers online support from Progent's nationwide roster of Microsoft-certified experts, Cisco-certified CCIE network infrastructure engineers, ISSIP-CISSP-certified security experts, Hyper-V and VMware specialists, and senior disaster recover preparedness experts. Progent can also assist your business to design and execute a move to the Flexential data center with services like planning system configuration, recommending hardware, system configuration and testing, debugging, streamlining remote network management, and educating your network support team.
Microsoft Exchange 2016 Upgrade Planning IT Consultant
Microsoft Exchange Server 2016 Upgrade Information Technology Consulting
Progent can assist you in all facets of your upgrade to Exchange 2016 such as planning HA system topology for an on-premises, Microsoft cloud connected or hybrid environment; licensing requirements for Exchange Server and Windows Server 2012 R2+; migrating mailboxes; Hyper-V strategy; determining storage capacity required for your virtual machines (VMs), mailbox databases and log files; setting up HLB for high-availability client access services; planning, setting up and testing Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; updating your firewall; creating SSL certs; providing client integration with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web.
Telecommuting Integration Consultants
Mobile Laptop Security Consulting Group
Progent's remote connectivity and smartphone synchronization experts can assist your business to design and configure secure access solutions for remote desktop PCs, laptops, and smartphones so they integrate seamlessly with your information network, enabling your business to optimize the productivity of your off-site workers.
Microsoft SUS Technology Professional
Top Consultant Services SUS
Microsoft Windows Server Update Services enables IT administrators to deploy and track the latest Microsoft patches and security updates to Windows Server 2000, Windows Server 2003, and Microsoft Windows XP platforms. By using Microsoft Windows Server Update Services, network support personnel can fully and effortlessly manage the installation of patches that are published through Microsoft Update to servers and desktops in an organization. Progent can assist you with technical details of the initial configuration of Microsoft SUS such as planning the Microsoft Windows Server Update Services deployment, setting up user's computers, establishing the Group Policy settings, and ensuring your Microsoft SUS Group Policy Object is linked to an Active Directory container appropriate for your network environment.
Locky ransomware hot line Specialist
ransomware removal and restore Consultants
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can assist you to halt the progress of an ongoing ransomware attack. Call 800-462-8800
Remote Consulting At Home Workforce Cybersecurity
Offsite Workers Cybersecurity Network Consulting
Progent can assist small and medium-size organizations to configure endpoint device security protection solutions and provide mitigation expertise for telecommuters.
Computer Engineer SCCM Mobile Application Management
24-Hour SCCM Policy Settings On-site Technical Support
Configuration Manager automates software provisioning at scale, simplifies security and compliance settings management, keeps track of network resources, protects against company data leakage, provides network health monitoring, allows secure end-user self service, and offers a common control mechanism for managing multi-operating system ecosystems running on-prem, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified SCCM consulting team and Microsoft Azure cloud integration specialists can assist your organization with any facet of planning, implementing, using and troubleshooting a System Center Configuration Manager solution for on-premises, cloud, or hybrid networks.
WatchGuard VPN Technology Consulting
WatchGuard Firebox M270 Firewall Evaluation
Progent provides support services for WatchGuard Firewall/VPN security appliances such as the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can help you select, deploy, and manage a WatchGuard Firewall product that fits your network security needs and budget. Progent can assist you to manage legacy WatchGuard firewall appliances or upgrade smoothly to modern WatchGuard firewall solutions.
Cybersecurity Organization Security Penetration Testing
Penetration Testing Security Firms
Stealth penetration checking is a key component of any overall IT system security plan. Progent's security professionals can perform thorough intrusion checks without the awareness of your company's internal network support resources. Stealth penetration testing shows whether existing security defense systems such as intrusion detection warnings and event log analysis are correctly configured and consistently observed. Progent can provide ongoing automatic penetration testing to define your internal/external attack surface and to detect ways that exploitable vulnerabilities, unsafe configurations, harvested credentials, skipped patches, and dangerous IT product defaults can be chained together by hackers into the multi-vector attacks typical of the latest strains of ransomware.
SharePoint application development Consultants
Application Design
For help creating, improving, or repairing business aplications for Windows, Linux, or the Web, Progent's expert team of programmers, database architects, and software project managers can make sure you get the job completed on schedule and within budget. Progent's seasoned software programmers offer affordable and efficient remote consulting for jobs as small as writing Vidual Basic macros for Office Excel or as challenging as rolling out line-of-business RDBMS applications based on Microsoft SQL Server or MySQL.
Biggest Hornetsecurity 365 Total Backup Support Services
Urgent Hornetsecurity Altaro M365 Mailbox Backup Professional
Progent is a certified Hornetsecurity/Altaro partner and can plan, install, and manage an implementation of 365 Total Backup to back up and restore your Microsoft 365 user and group mailboxes, files residing on your organization's OneDrive Accounts and SharePoint sites, Teams Chats, plus files on Windows-powered laptops and desktops.
Microsoft LCS Server 2007 Help and Support
Live Communications Server 2007 Consulting Services
MS Communications Server delivers Instant Messaging and Real Presence as part of a scalable, world-class solution offering enhanced protection, transparent integration with popular Microsoft products, an expandable, standards-based development environment, and support for regulatory mandates such as HIPAA, SOX, and GLB. Your organization can realize lower costs and elevated business efficiencies, increased individual productivity, and better IP protection with this easy-to-manage, highly available solution. Effective implementations of Microsoft Office Communications Server require careful planning and consideration prior to roll out. Progent's Microsoft-authorized consultants can deliver the skill needed to realize all the benefits of Office Communications Server across your entire corporation.
NinjaOne RMM Remote Server Monitoring Help and Support
NinjaOne RMM Network Desktop Monitoring and Reporting Specialist
A centerpiece of Progent's NOC is its powerful incorporation of NinjaOne RMM, a cutting-edge remote monitoring and management (RMM) solution which facilitates automated alerts and streamlined incident response.
Solaris Information Technology Consulting
Sun Solaris Remote Technical Support
Progent's Solaris family support experts offer small and mid-size companies and developers help with administering and supporting Sun Solaris environments that operate with Microsoft-powered technology. Progent offers your organization access to Solaris experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISM certification. This wide range of experience provides you with a convenient one-stop consulting firm to help you build and manage a secure and reliable cross-platform network and communications infrastructure that supports Solaris and Microsoft interoperability by integrating Microsoft Windows with major versions of UNIX such as Apple Mac OS X, Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX or major Linux platforms including RedHat, SUSE, CentOS, Ubuntu, PCLOS, fedora, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware.
Support and Integration Exchange 2013 Project Planning
24-7 Consultant Services Exchange 2013 Configuration
Microsoft Exchange Server 2013 incorporates significant enhancements to the capabilities of Exchange Server 2010 and introduces powerful innovations plus a redesigned architecture. These improvements affect vital facets of IT like ease of administration, high availability (HA), security, cost of ownership, teamwork, extensibility, performance, compatibility, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consultants can assist your organization to understand the potential advantages of migrating to Microsoft Exchange Server 2013, design an efficient test and rollout strategy, and educate your IT staff to manage your Microsoft Exchange Server 2013 solution. Progent can also provide affordable remote support and management services for Microsoft Exchange Server 2013.
Microsoft Certified Expert .NET IoT Expert Development
.NET Blazor Coder
If you want to revamp your production web site, create internal webs for purposes such as HR or worker training, establish a powerful web presence for a new business, or write line-of-business, data-driven specialized web applications, Progent can provide talented and experienced web designers. Progent's experts can also help you design and maintain a secure, fault-tolerant server and communications infrastructure, including remote and wireless connectivity, to run your web solutions.
Compensation for Telecommuting Cisco Consulting Telecommuter Jobs
Benefits for Home Based Network Engineering Contract Job
Progent's compensation model is based on revenue sharing, so just like working as a freelance consultant, your income is entirely tied to your generated revenue. Certain Progent support staff focus on lifestyle issues and choose to consult at a more relaxed pace, using our self-determined schedule to follow personal enthusiasms like hiking, car racing, skiing, surfing, vacations, or sharing private time with relatives and acquaintances. Others take advantage of the chance to make major dollars through hard work and extended hours. Progent completely encourages both sides of the spectrum plus any point in the middle.
Security Team WatchGuard Firebox M270 Firewall
Security Consultancies WatchGuard XTM Firewall
Progent offers support services for WatchGuard Firewall security appliances such as the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can help you select, deploy, and maintain a WatchGuard Firewall appliance that fits your security requirements and budget. Progent can assist you to maintain outdated WatchGuard firewall appliances or migrate smoothly to modern WatchGuard firewalls.
High Availability Load Balancing Specialist
Cisco LocalDirector 400 series IT Services
Progent offers high availability load balancing consulting that addresses system load balancing, load balanced applications, network backbone routing, and content delivery technology including F5 Networks 3DNS. High availability load balancing providers for which Progent can provide consulting services include Microsoft Windows 2003 Server Network Load Balancing Manager, Citrix Metaframe and Access Gateway, Cisco CSS, Cisco Content Engine and Cisco CDN Software, and F5 Networks 3-DNS.
Support Organization JNCIA
Solutions Provider Checkpoint Certified Systems Associate (CCSA)
Progent offers clients the services of consultants who have been awarded some of the IT industry's most prized certifications. Progent thinks that clients have the right to be sure that their IT support professionals have formal testing as well as broad practical experience so that Progent's customers can engage Progent's support with confidence. Often, vendor certifications such as the Cisco Certified Internetwork Experts brings priority for substantially better vendor support than is offered to uncertified consultants, allowing Progent to deliver customers a better class of computer support. In other cases, recognized credentials such as CISA or ISSAP for network security can aid enterprise clients to show compliance with regulatory requirements by engaging the services of recognized industry experts.
ASA 5500 Technical Support
Award Winning ASA 5505 Firewall Network Consultants
Progent's Cisco certified network infrastructure consultants can assist you to maintain legacy PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X firewalls. Progent can also help you to set up, administer, update and troubleshoot Cisco ASA 5500-X firewalls with Firepower Services.
Consultancy Flexential Data Center
Flexential Colocation Center Consultancy
Progent utilizes the Flexential Tampa colocation center mainly to provide private cloud hosting. Progent has a group of IT consultants based in the vicinity of Tampa, and Progent also offers remote support from Progent's countrywide team of Microsoft-certified consultants, Cisco-certified CCIE network engineers, CISM and CISSP-certified security consultants, Hyper-V and VMware virtualization specialists, and veteran disaster recovery/business continuity preparedness consultants. Progent can also help your business to plan and execute a migration to the Flexential facility with services such as planning system configuration, recommending hardware components, system setup and testing, troubleshooting, streamlining remote management, and training your network staff.
Consulting NetDocs Teleworkers
Specialists NetDocs Search
NetDocuments (NetDocs) is a cloud-based document management system (DMS) designed for the legal profession. Progent can provide online access to NetDocuments consultants to help legal departments and law firms to design, configure, manage, optimize, or debug a document management system environment powered by NetDocuments.
ProSight Duo MFA Remote Support
ProSight Duo MFA IT Consultant
Progent's Duo managed services utilize Cisco's Duo technology to defend against stolen passwords through the use of two-factor authentication (2FA). Duo enables one-tap identity confirmation with Apple iOS, Google Android, and other personal devices.
Top Ranked Horizon3.ai NodeZero Penetration Testing Security Group
Horizon3.ai NodeZero Certified Threat Assessment Cybersecurity Firms
Progent's certified cybersecurity consultants can run NodeZero-based PEN tests to make sure your security defense systems and policies are properly set up and effective.
ProSight VM Hosting Consultant Services
After Hours Private Cloud Virtual Datacenter Hosting Engineer
Progent's ProSight Virtual Hosting combines proven virtual server architecture, a state-of-the-art data center, and the technical services of Progent's Microsoft-certified consulting group to provide small and midsize companies with a complete IT outsourcing alternative that enhances network dependability and protection, eliminates management distraction, and cuts costs. With Private Cloud Hosting, a small or midsize company can have all of its operating system platforms and key business application servers supported within a safe and reliable data center on a high-performance, high-availability virtual server set up and maintained by Progent's computer support experts.
Microsoft Exchange Migration Computer Consultancy Group
Microsoft Exchange 2013 Server Engineers
Progent's Microsoft-certified professionals average more than a decade of background providing unified communications support for customers ranging from small offices to large corporations. Progent offers economical support for all editions of Exchange Server to enhance email and virus security, configure fault tolerant email environments, and facilitate off-site and wireless email connectivity. Progent's Exchange support services can help you in designing and implementing a move from a legacy SMPT server or unsupported Microsoft Email package such as Exchange 2003 to Microsoft Exchange Server 2019. Progent offers support for Windows 10 and Windows 11 clients running Office Outlook and can help you integrate Outlook Web App (OWA) for all major browsers. For email virus protection, spam blocking and outbound data leak prevention, Progent offers Email Guard email filtering and encryption.
Application Monitoring Technology Consulting Services
Computer Engineer Microsoft Operations Manager
Remote 24x7 network monitoring, automated alarms, and actionable reports are vital to preserving the proper operation of your IT system and eliminating preventable and costly downtime. Remote Monitoring and Management technology has progressed so far that businesses of all sizes can get a level of network stability that was once reserved for enterprises. Progent can provide a variety RMM options available as economical service packages created to assist your company to identify and resolve a an array of IT network problems before they can disrupt productivity.
Award Winning IT Consulting Forefront Network Inspection System
IT Consulting Forefront Network Inspection System
Microsoft Forefront Threat Management Gateway is based on the powerful security capabilities of Microsoft Internet Security and Acceleration Server and offers a centrally administered web gateway that delivers a single-server solution for a variety of security features such as an multi-layer firewall, URL monitoring and filtering, antimalware, intrusion protection, application proxy, VPN management, and HTTP and HTTPS inspection. Forefront TMG 2010 includes comprehensive web security logging and reporting features, allows custom reports generated by SQL Server, works with Active Directory to streamline authentication and policy enforcement, and can be operated as a virtual server to lower expenses and improve recoverability. Progent's Microsoft-certified consultants can help you to plan and execute pilot and production implementations; interface Forefront Threat Management Gateway 2010 with Windows 2008 R2, Active Directory, SQL Server, Microsoft Exchange Server 2010, and Microsoft SharePoint; set up Forefront Threat Management Gateway to operate on a virtual machine with Microsoft Windows Hyper-V; and deliver ongoing support and troubleshooting. Progent can also assist your organization to upgrade economically to Forefront Threat Management Gateway from ISA Server.
Microsoft Project Server 2010 Integration
Project Server 2010 Troubleshooting
Progent's Microsoft consultants offer advanced support in implementing, managing and debugging all versions of Microsoft Project Server and can provide a wide variety of affordable online consulting services based on proven best practices to help businesses of all sizes to get all the benefits of this powerful platform. Support services offered by Progent include system planning, installation and upgrades, strategies for secure file and status sharing among local and offsite users, network infrastructure optimization, and specialized online training.
Computer Engineer Fortinet 40 Series Firewalls
Fortinet 4000 Series Firewalls Professionals
Fortinet next-generation firewalls (NGFWs) are industry leaders in offering top performance for encrypted data inspection. Progent's Fortinet FortiGate firewall experts can assist your business to configure your Fortinet firewalls to protect your IT resources at the enterprise edge, within the data center core, at branch locations, and in the cloud.
Data Center Colo Technology Consulting Services
24-7 Co-Location Technology Consulting
Colocation data centers make it possible for businesses to share world-class data centers for hosting computer hardware that supports vital applications. Progent's Microsoft and Cisco premier IT experts can assist your company with all aspects of your colocation program including selecting and moving to a colo facility, creating system architecture, defining required equipment, on-premises and remote maintenance, setting up remote network management, and training your support personnel.
ProSight Reporting ConnectWise Automate Consultants
Technical Support ProSight Reporting ConnectWise Automate
ProSight Reporting is a growing family of in-depth reporting tools designed to integrate with the leading ticketing and remote network monitoring applications such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Consulting ProSight Behavior-based Virus Detection
ProSight Endpoint Protection Network Engineer
Progent's ProSight Active Security Monitoring (ASM) utilizes cutting edge behavior machine learning tools from SentinelOne to guard endpoints and servers and VMs against recognized as well as zero-day ransomware crypto-worms like Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Nephilim.
VMware VCDX Consultant Services
VMware ESX Server Professionals
Progent offers the assistance of a certified VMware VCDX expert to help your organization plan, configure, administer and troubleshoot VMware vSphere-based virtualization ecosystem for local datacenters, cloud environments, or hybrid systems. Progent offers world-class knowledge for installing and integrating VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization system for disaster recovery and application continuity. Progent offers in-depth understanding of VMware vCloud Director (vCD), vRealize Automation, vRealize Orchestrator and vCloud used for administering private and hybrid cloud solutions that provide maximum uptime, data security, and disaster recovery.
Cisco Firepower AMP IT Services
Cisco ASA 5500-X with Firepower Specialist
The latest generation of Cisco ASA 5500-X Series of firewalls with Firepower Services offer substantially more performance than Cisco's earlier firewalls and have superseded the ASA 5500 and PIX 500 firewalls for all new deployments. Progent's Cisco-premier CCIE network consultants can assist you to maintain your existing PIX or ASA 5500 security appliances and upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to design, deploy, tune, administer and troubleshoot firewall environments built on Cisco ASA 5500-X firewalls with Firepower Services.
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