Consulting and Technical Support Services for BlackBerry Solutions
BlackBerry mobile smartphones were once one of the most successful solutions for achieving mobile connectivity to messaging, scheduling, web applications, and other critical business data. Progent can provide Aurora, Colorado businesses the expertise of BlackBerry-qualified consultants who can help businesses to maintain their BlackBerry deployments or transition smoothly to a more popular mobile solution.
As the sophistication of small company networks has expanded, and as the need for enterprise-class protection, reliability, and disaster recovery has grown to be the norm for organizations of any size, successful integration and maintenance of BlackBerry solutions has become increasingly difficult. To address issues such as security, disaster recovery, and synchronization of BlackBerry smartphones with diverse messaging servers and corporate databases, small businesses often turn to external support professionals who offer expertise in BlackBerry installation and maintenance.
Progent can provide the services of BlackBerry-qualified consultants who can help small organizations to design, manage, and troubleshoot BlackBerry solutions affordably and efficiently, eliminating the requirement for an in-house BlackBerry technology expert and lowering the expense and hassle of supporting mobile work groups. Progent's BlackBerry engineers have in-depth backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISA and GIAC-certified security professionals. This breadth of knowledge, coupled with Progent's efficient remote service delivery model, provides small companies an economical solution for integrating RIM BlackBerry products productively into their information network.
Progent's consultants can assist your company with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 configuration and Exchange setup so that your data and email systems operate efficiently with BlackBerry BES Server. Progent can also show you how to migrate from older versions of BlackBerry and Microsoft software, configure streamlined administration utilities to enable you to monitor and support BlackBerry smartphones across your business, define security policies that are right for your company, customize wireless applications, and ensure that your IT network infrastructure is appropriately configured to handle your BlackBerry users. In addition, Progent's disaster recovery consultants can help ensure that your BlackBerry data is included in your regular backup procedures in order that it can be recovered rapidly and safely.
BlackBerry Enterprise Server Consulting Services
The BlackBerry Enterprise Server gives companies a centralized and safe mechanism for incorporating BlackBerry wireless devices into their email, collaboration, and software application infrastructure. BlackBerry Enterprise Server (BES) allows wireless BlackBerry clients to connect to Exchange Server, Lotus Domino, or Novell GroupWise email and to synchronize BlackBerry devices with workstations to achieve up-to-date information for applications such a schedules, contact lists, to-do lists, IM, and specialized business programs. Due to BlackBerry BES Server support for Exchange Server, users carrying BlackBerry handsets can have push-based access to Exchange email as well as to IM-enabled software via Microsoft Office Communications Server and Lync Server integration.
Progent's BlackBerry-certified engineers can assist you to design, implement, and support BlackBerry Enterprise Server (BES) so that you improve the efficiency of BlackBerry users, streamline the management of a BlackBerry solution, and reduce the cost of maintaining mobile workers.
Progent's Remote BlackBerry-Qualified Technical Support is Quick and Affordable
For companies in Aurora, Colorado who need quick and affordable access to a certified BlackBerry support expert, Progent provides efficient remote help from a veteran network support team who have delivered IT solutions to companies in every state in the United States. (Refer to Progent's client testimonials.)
Remote support avoids travel expense and lets engineers fix problems rapidly, allowing you to minimize wasted productivity. Progent's BlackBerry specialists have been awarded certifications in all BlackBerry technologies and can provide expert support in fields including troubleshooting synchronization problems, setting up BlackBerry Enterprise Server, and designing a protected, high-availability system infrastructure for BlackBerry users. Certifications held and practice areas mastered by Progent's BlackBerry professionals include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help your company to carry out basic technical operations including setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, establishing account settings, launching messaging filters, modifying user profiles, update BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to run with your company email software. Progent's seasoned experts can also assist your business to resolve a broad array of issues concerning synchronization, handset recognition, email consistency, web browsing, wireless connections, IM, workstation software installation, and BlackBerry Desktop Redirector.
As a leader in delivering countrywide online consulting services for small company networks, Progent can provide quick and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote consulting skills keeps your mobile support expenses low and, by handling issues quickly, improves the output of your BlackBerry clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills required to configure and support the BlackBerry Enterprise Server in a Microsoft Exchange Server environment. Progent's BlackBerry-certified expert can assist you to utilize tools like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BESMon to perform critical procedures including troubleshooting enterprise activation issues, adding and removing BlackBerry device clients, setting activation passwords, configuring wireless program installation and configuration, deploying and debugging the BlackBerry Smart Card Reader, and configuring backup and restore mechanisms.
Progent's BlackBerry engineers can also help you to use administration software such as the BlackBerry Administration Service for role-based management, resolving file attachment and data flow problems, and utilizing WiFi for activation. Also, Progent can help you understand the role of operational policies in the BlackBerry BES environment and help your company to define and install sensible security options.
Progent's certified Exchange Server engineers can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist you to enhance your current Exchange architecture for operating in conjunction with BlackBerry BES Server or migrate your BlackBerry solution to the most recent edition of Microsoft Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level skills for deploying, administering, tracking, and maintaining one or multiple BlackBerry Enterprise Servers in a messaging environment powered by Microsoft Exchange. Progent's BlackBerry-certified consultant offers support skills in key areas related to BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email architecture, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and IT policies. Progent can show you how to add and delete BlackBerry smartphone clients on Exchange Server and Windows Active Directory, configure, track, and manage BlackBerry BES Server, administer BlackBerry devices and user accounts, archive and manage storage groups, configure permissions, set up the Mobile Data System and Instant Messaging, implement push and pull access control lists, manage Exchange data flow, generate, update, and apply wireless LAN and VPN configuration sets, implement SNMP traps, and produce reports based on SNMP data.
Progent's BlackBerry consultant can support your BlackBerry solution in a number of settings such as Windows 2K, 2003 or 2008 platforms, Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to utilize utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and SNMP.
Contact Progent to Get Help from a BlackBerry-Qualified Consultant
In order to ask Progent about consulting help for BlackBerry wireless technology, phone 1-800-993-9400 or see Contact Progent.