Consulting Support for BlackBerry Solutions
BlackBerry mobile smartphones were at one time one of the most popular solutions for maintaining mobile access to messaging, calendars, web-based applications, and other vital business information. Progent can provide Aurora, Colorado businesses the services of BlackBerry-certified consultants who can help businesses to maintain their BlackBerry deployments or migrate efficiently to a more popular smartphone platform.
As the sophistication of small business networks has increased, and as the need for world-class protection, dependability, and recoverability has grown to be the norm for businesses of all sizes, successful deployment and maintenance of BlackBerry solutions has become more challenging. To address areas like data protection, business continuity, and synchronization of BlackBerry handhelds with diverse messaging systems and corporate databases, small organizations frequently resort to outside consulting professionals who specialize in RIM BlackBerry integration and troubleshooting.
Progent offers the services of BlackBerry-certified consultants who can assist small organizations to design, manage, and repair BlackBerry solutions affordably and efficiently, eliminating the need for an internal BlackBerry solutions specialist and lowering the cost and stress of maintaining wireless work groups. Progent's BlackBerry engineers have extensive experience working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified network security specialists. This range of experience, combined with Progent's efficient remote service delivery model, provides small companies a budget-friendly solution for integrating BlackBerry technology seamlessly into their business information network.
Progent's experts can assist your business with SQL Server 2016 integration consulting, Microsoft SQL 2014 deployment and Exchange setup so that your data and messaging infrastructure work efficiently with BlackBerry BES Server. Progent can also assist you to migrate from older editions of BlackBerry and Microsoft technology, configure easy-to-use administration tools to enable you to monitor and control BlackBerry smartphones across your business, recommend security policies that make sense for your company, develop custom mobile software, and make sure that your IT network infrastructure is appropriately configured to handle your BlackBerry clients. In addition, Progent's disaster recovery consultants can help ensure that your BlackBerry data is included in your scheduled backup procedures so that it can be recovered rapidly and safely.
Integration Services for BlackBerry Enterprise Server (BES)
BlackBerry Enterprise Server (BES) simplifies management and maintenance of BlackBerry smartphones, providing a single solution for handling key jobs such as smartphone deployment, upgrades, and retirement and providing a solid foundation for data protection and high availability. BlackBerry Enterprise Server (BES) supports transparent communication between Microsoft Exchange, Novell GroupWise, or Domino email servers and BlackBerry smartphones and allows remote synchronization.
BES Server includes a variety of security capabilities beginning with advanced data encryption of information sent between a BlackBerry device and BlackBerry BES Server using Advanced Encryption Standard (AES) or Triple Data Encryption Standard (Triple DES). BlackBerry BES Server also permits excellent versatility in adjusting degrees of security to meet the specific needs of your mobile network. Progent's BlackBerry certified consultants can help you to select advanced security features and activate them remotely. Samples of these over-the-air configurable security settings include:
- Disable a BlackBerry device
- Erase information from a lost BlackBerry device
- Disable Bluetooth functionality
- Enable built-in protection against malicious attacks
BlackBerry Enterprise Server also provides versatility in determining how to keep users from loading or executing unsafe or unauthorized programs. Progent can assist you to choose protective processes such as:
- Specify precisely what programs are permitted on the device
- Prevent external programs from allocating persistent memory on the BlackBerry smartphone
- Determine which functions third-party programs can access on the smartphone
- Restrict the kinds of access external programs running on the BlackBerry device can initialize
- Prevent all third-party programs from being installed or run on the BlackBerry smartphone
Professional RIM BlackBerry Consulting Services Offered Online from Progent
Progent's authorized RIM BlackBerry support specialists are accessible online to deliver expert assistance to companies in the Aurora region or anywhere in the state of Colorado. Progent's seasoned remote technical support experts have helped businesses resolve computer issues and reduce support costs in every state in the U.S. and built a large base of loyal customers. (See Progent's customer testimonials.)
Progent offers online assistance for a wide selection of issues related to BlackBerry products including synchronization, configuration with Exchange, setting up BlackBerry Enterprise Server, and improving mobile security. Important RIM BlackBerry certifications earned by Progent's consulting professionals include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist your business to carry out common support operations including setting up BlackBerry smartphones and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, selecting account configurations, setting up e-mail filters and auto-signature, changing user accounts, upgrading BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to run with your corporate messaging software. Progent's seasoned service professionals can in addition help you to resolve a broad range of problems associated with synchronization, device recognition, messaging consistency, web access, mobile connectivity, Instant Messaging, PC application installation, and BlackBerry Desktop Redirector.
As a leader in delivering countrywide online technical assistance for small office networks, Progent offers quick and economical contact with a BlackBerry Certified Support Specialist. Progent's remote technical support expertise keeps your BlackBerry support costs low and, by solving problems promptly, improves the efficiency of your BlackBerry users.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the knowledge needed to configure and support the BlackBerry BES Server in a Microsoft Exchange environment. Progent's BlackBerry-certified specialist can show you how to utilize resources like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run critical tasks such as troubleshooting enterprise activation problems, adding and removing BlackBerry device users, activating passwords, implementing wireless software installation and configuration, deploying and debugging the BlackBerry Smart Card Reader, and setting up database backup and restore processes.
Progent's BlackBerry-certified engineers can also assist you to use management tools such as the BlackBerry Administration Service for role-based administration, resolving file attachment and data flow issues, and using wireless LANs for activation. Also, Progent can explain the function of IT policies in the BlackBerry Enterprise environment and help your company to select and implement sensible security configurations.
Progent's Microsoft-certified Microsoft Exchange Server consultants can cooperate with Progent's BlackBerry Certified Server Support Specialist to help your company to optimize your existing Exchange architecture for operating in conjunction with BlackBerry Enterprise Server or move your BlackBerry solution to the latest edition of Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level knowledge for deploying, administering, monitoring, and maintaining one or several BlackBerry BES Servers in a messaging environment powered by Microsoft Exchange. Progent's BlackBerry engineer has support skills in key areas related to BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, email structure, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can assist you to install and delete BlackBerry smartphone clients on Exchange and Windows Active Directory, configure, monitor, and manage BlackBerry Enterprise Server, administer BlackBerry handhelds and user accounts, archive and maintain storage groups, configure permissions, set up the Mobile Data System (MDS) and Instant Messaging, deploy push and pull access control lists, control Exchange data flow, create, update, and assign wireless LAN and VPN configuration sets, set up SNMP traps for alerts, and produce reports based on SNMP data.
Progent's BlackBerry-certified engineer can support your BlackBerry technology in a variety of settings that can include Microsoft Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to utilize utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to assist your business to design, install, test, repair, and document a mobile wireless solution based on the integration of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's high-level engineering services for BlackBerry technology include business and technology needs assessment, system architecture, deployment planning and implementation, performance optimization, configuration of a fault-tolerant architecture, information backup and disaster recovery planning, and security infrastructure engineering.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your operational objectives and to create a mobile wireless environment that fits within your information technology budget and aligns with your business strategy. Progent can explain the impact of your operational processes on the design of a BlackBerry Enterprise Solution, evaluate your current network architecture's ability to support a BlackBerry BES Server, assist you to decide which administration approach and hardware products meet your needs, and analyze your email and messaging environment configuration. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on one another so you can arrive at smart decisions concerning options for software versions, processors and mass storage, network topology, and application set up.
To optimize system protection, Progent's BlackBerry expert can help your company to choose and enable appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and GIAC-certified security specialists to perform network-wide security vulnerability and compliance testing and suggest improvements to accommodate your BlackBerry solution.
Call or Email Progent to Get Help from a BlackBerry-Certified Expert
If you wish to get in touch with Progent about technical expertise for BlackBerry wireless technology, phone 1-800-993-9400 or refer to Contact Progent.