Consulting Support for BlackBerry Environments
BlackBerry wireless smartphones were at one time among the most popular solutions for maintaining mobile connectivity to messaging, calendars, web programs, and other vital business information. Progent can provide Aurora, Colorado businesses the expertise of BlackBerry-certified professionals who can help businesses to maintain their BlackBerry deployments or migrate efficiently to a modern mobile platform.
As the complexity of small business networks has increased, and as the need for enterprise-class security, reliability, and disaster recovery has become the norm for organizations regardless of size, successful integration and maintenance of RIM BlackBerry solutions has become more difficult. To address areas like security, disaster recovery, and synchronization of BlackBerry smartphones with diverse email servers and corporate databases, small businesses often resort to outside support firms who offer expertise in RIM BlackBerry integration and maintenance.
Progent offers the services of BlackBerry-certified consultants who can assist small businesses to plan, manage, and repair BlackBerry-based environments affordably and effectively, doing away with the requirement for an in-house BlackBerry solutions specialist and reducing the expense and hassle of maintaining wireless work groups. Progent's BlackBerry technology engineers have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified network security professionals. This breadth of experience, coupled with Progent's proven remote service delivery model, gives small businesses an economical solution for incorporating RIM BlackBerry technology seamlessly into their IT network.
Progent's consultants can help you with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 deployment and Exchange Server 2016 setup so that your database and messaging infrastructure work efficiently with BlackBerry BES Server. Progent can also show you how to upgrade from previous releases of BlackBerry and Microsoft software, configure easy-to-use management utilities so you can monitor and control BlackBerry devices across your company, define security policies that are right for your business, develop custom mobile applications, and make sure that your network infrastructure is properly designed to handle your BlackBerry clients. Also, Progent's disaster recovery consultants can help ensure that your BlackBerry information is included in your regular backup procedures so that it can be recovered rapidly and thoroughly.
Denver Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Denver Metro Area.
Progent locations in Denver Metro Area
BlackBerry Enterprise Server (BES) Integration Support
The BlackBerry Enterprise Server (BES) gives businesses a centralized and safe mechanism for incorporating BlackBerry smartphones into their messaging, groupware, and software application environment. BlackBerry Enterprise Server allows mobile BlackBerry users to access Exchange Server, IBM Lotus Domino, or Novell GroupWise email and to synchronize BlackBerry smartphones with workstations to achieve up-to-date information for applications such a schedules, contact lists, tasks, notes, and custom business programs. Due to BlackBerry Enterprise Server support for Exchange, mobile workers carrying BlackBerry smartphones can have effortless connectivity with Exchange messages and to instant messaging-enabled applications via Microsoft Live Communications Server and Microsoft Lync Server integration.
Progent's BlackBerry-premier engineers can show you how to design, implement, and troubleshoot BlackBerry Enterprise Server so that you maximize the productivity of BlackBerry users, simplify the administration of a BlackBerry environment, and lower the expense of supporting mobile workers.
Professional RIM BlackBerry Consulting and Technical Services Available Remotely from Progent
Progent's authorized BlackBerry support specialists are available online to deliver prompt assistance to companies in the Aurora area or anywhere in the state of Colorado. Progent's experienced online technical support team has helped businesses solve network problems and reduce support costs in every state in the country and built a large following of satisfied clients. (Refer to Progent's client testimonials.)
Progent can provide online help for a broad array of issues related to RIM BlackBerry products such as synchronization, integration with Exchange Server, managing BlackBerry Enterprise Server, and improving mobile security. Important RIM BlackBerry credentials awarded to Progent's consulting experts include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help you to perform basic technical functions including setting up BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, establishing account settings, setting up e-mail filters and auto-signature, changing user accounts, upgrading BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to work with your corporate email solution. Progent's certified experts can in addition assist your business to troubleshoot a wide array of issues concerning synchronization, handset detection, messaging reconciliation, web access, mobile connectivity, IM, desktop application installation, and Desktop Redirector.
As a leader in delivering countrywide remote technical assistance for small business IT networks, Progent offers responsive and economical contact with a BlackBerry Certified Support Specialist. Progent's online technical support skills keeps your BlackBerry support costs at a minimum and, by solving issues quickly, optimizes the output of your BlackBerry smartphone users.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the knowledge required to configure and support the BlackBerry BES Server in a Microsoft Exchange environment. Progent's BlackBerry-certified specialist can show you how to utilize tools like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run critical procedures including troubleshooting enterprise activation problems, registering and deleting BlackBerry smartphone users, setting activation passwords, implementing wireless program loading and setup, deploying and debugging the BlackBerry Smart Card Reader, and setting up backup and recovery mechanisms.
Progent's BlackBerry engineers can also assist you to use administration software such as the BlackBerry Administration Service for role-based management, troubleshooting file attachment and data flow issues, and using WiFi for enterprise activation. In addition, Progent can help you understand the role of IT policies in the BlackBerry Enterprise environment and help your company to define and implement appropriate security configurations.
Progent's certified Exchange Server experts can team with Progent's BlackBerry Certified Server Support Specialist to help your company to enhance your existing Microsoft Exchange infrastructure for working smoothly with BlackBerry BES Server or migrate your BlackBerry system to the latest version of Microsoft Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced knowledge for deploying, managing, monitoring, and troubleshooting one or multiple BlackBerry BES Servers in an email environment based on Exchange Server. Progent's BlackBerry-certified consultant has expertise in important technologies related to BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, email structure, Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can assist you to install and remove BlackBerry device clients on Microsoft Exchange Server and Windows Active Directory, configure, monitor, and administer BlackBerry Enterprise Server, manage BlackBerry handhelds and client accounts, back up and maintain storage groups, apply permissions, set up the Mobile Data System and Instant Messaging, install push and pull access control lists, control Microsoft Exchange data flow, create, edit, and assign WLAN and Virtual Private Network configuration sets, implement SNMP traps, and generate reports based on SNMP data.
Progent's BlackBerry expert can help you with your BlackBerry solution in a variety of settings that can include Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to utilize tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to help your company to plan, deploy, validate, repair, and document a wireless environment built on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's advanced engineering support services for BlackBerry include business and network requirements analysis, system design, installation planning and execution, performance optimization, design of a high-availability architecture, data backup and disaster recovery planning, and security design.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your functional objectives and to design a mobile wireless system that fits within your IT budget and supports your business plans. Progent can explain the implications of your organizational processes on the design of a BlackBerry Enterprise Solution, assess your existing connectivity architecture's suitability to accommodate a BlackBerry Enterprise Server, help you to decide which management approach and physical components meet your requirements, and analyze your messaging environment topology. Progent can also explain the performance impact that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can make smart decisions concerning alternatives for software versions, server hardware and storage, network design, and application configuration.
To maximize network security, Progent's BlackBerry expert can help your company to select and activate appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and CISM-certified security specialists to perform network-wide security vulnerability and compliance testing and suggest improvements to support your BlackBerry solution.
Contact Progent for Support from a BlackBerry-Qualified Expert
If you wish to contact Progent about engineering support for BlackBerry wireless solutions, phone 1-800-993-9400 or visit Contact Progent.