Consulting Support Services for BlackBerry Environments
RIM BlackBerry ConsultantsBlackBerry mobile smartphones were once one of the most successful products for maintaining mobile access to messaging, calendars, web-based applications, and other critical business data. Progent can provide Aurora, Colorado businesses the services of BlackBerry-certified experts who can assist companies to manage their BlackBerry deployments or transition efficiently to a modern smartphone solution.

As the sophistication of small business IT technology has increased, and as the need for world-class protection, reliability, and disaster recovery has become the standard for companies of any size, successful deployment and support of BlackBerry solutions has become increasingly difficult. To address areas like security, business continuity, and synchronization of BlackBerry PDAs with a variety of messaging servers and company databases, small organizations often resort to external support professionals who specialize in RIM BlackBerry installation and troubleshooting.

Progent can provide the expertise of BlackBerry-premier consultants who can assist small organizations to design, administer, and troubleshoot BlackBerry-based environments economically and effectively, eliminating the necessity for an in-house BlackBerry technology expert and reducing the cost and stress of maintaining mobile workers. Progent's BlackBerry engineers have extensive experience working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and CISM-certified network security specialists. This breadth of experience, combined with Progent's efficient remote support model, gives small businesses an economical solution for integrating RIM BlackBerry technology productively into their IT network.

Progent's experts can help your company with SQL Server 2016 integration support, Microsoft SQL 2014 configuration and Microsoft Exchange setup so that your data and email systems function efficiently with BlackBerry BES Server. Progent can also show you how to migrate from previous editions of BlackBerry and Microsoft technology, configure easy-to-use administration tools to enable you to monitor and control BlackBerry smartphones throughout your company, define security policies that make sense for your company, customize wireless software, and ensure that your network infrastructure is appropriately designed to accommodate your BlackBerry users. In addition, Progent's disaster recovery consultants can help ensure that your BlackBerry data is incorporated in your scheduled backup procedures in order that it can be recovered quickly and safely.

Denver Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Denver Metro Area.

Onsite IT Consulting
Progent locations in Denver Metro Area

City Address Phone Link
Aurora Clock Tower Square, 14201-14291 E 4th Ave
Aurora, CO 80011
United States
(720) 577-6500 Aurora Network Support Services
Broomfield 11001 West 120th Ave, Suite 400
Broomfield, CO 80021
United States
(720) 666-6553 Broomfield Network Support Services
Centennial 7173 S. Havana St, Suite A600
Centennial, CO 80112
United States
(720) 961-4447 Centennial Network Support Services
Denver 1515 Wynkoop St, Suite 360
Denver, CO 80202
United States
(720) 263-4433 Denver Network Support Services


Consulting and Technical Support for BlackBerry Enterprise Server
Research in Motion's high-end platform for administering big groups of BlackBerry devices is the BlackBerry Enterprise Server. This sophisticated tool allows Exchange, Lotus Domino, or Novell GroupWise clients to transmit and receive emails that stay encrypted during transit to ensure optimum security. BlackBerry Enterprise Server also simplifies a broad selection of crucial management jobs ranging from smartphone configuration and updates to mobile security and fault tolerance.

BlackBerry BES Server Troubleshooting Assistance

Progent's BlackBerry-premier consultants can assist you to use BlackBerry Enterprise Server to do routine tasks such as:

  • Deploy and manage applications
  • Schedule device, application, and policy updates
  • Update BlackBerry smartphone firmware remotely
  • Control client settings with BlackBerry's vast library of IT policies

Progent's BlackBerry-premier engineers can also assist your company to utilize BlackBerry BES Server to implement important tasks not available with the less advanced BES Server Express. These procedures include:

  • Set up and manage BlackBerry's fault-tolerant architecture using virtual servers
  • Deploy BlackBerry smartphones remotely
  • Set custom management roles
  • Monitor and analyze the integrity of your system

Professional RIM BlackBerry Consulting Support Offered Online from Progent
Progent's authorized RIM BlackBerry support specialists are accessible online to provide expert assistance to companies in the Aurora region or throughout Colorado. Progent's experienced online consulting experts have helped IT organizations resolve computer problems and cut support expenses in each state in the United States and established a substantial following of satisfied clients. (Refer to Progent's customer testimonials.)

Progent can provide online consulting support for a broad selection of technologies associated with BlackBerry products such as synchronization, integration with Exchange Server, managing BlackBerry BES Server, and strengthening mobile security. Important RIM BlackBerry credentials earned by Progent's consulting professionals include:

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level skills for installing, managing, monitoring, and maintaining one or multiple BlackBerry Enterprise Servers in a messaging environment based on Exchange. Progent's BlackBerry-certified consultant offers expertise in key areas associated with BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, TCP/IP, and network policies and scheduling. Progent can show you how to install and delete BlackBerry smartphone clients on Exchange and Windows Active Directory, configure, track, and manage BlackBerry BES Server, administer BlackBerry devices and client accounts, back up and support storage groups, apply permissions, set up the Mobile Data System and Instant Messaging, deploy push and pull access control lists, control Microsoft Exchange Server data flow, create, edit, and assign WLAN and VPN configurations, set up SNMP traps, and generate reports based on SNMP data.

Progent's BlackBerry-certified consultant can help you with your BlackBerry solution in a variety of environments such as Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to utilize tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Consulting FirmProgent can provide the support of a BlackBerry Certified Solution Designer to assist you to plan, install, test, repair, and produce documentation for a mobile wireless environment based upon the combination of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's world-class consulting support services for BlackBerry technology include business and technology needs assessment, solution architecture, roll-out strategy and implementation, performance tuning, configuration of a high-availability architecture, data backup and disaster recovery planning, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your operational objectives and to create a mobile wireless environment that fits within your IT budget and supports your business strategy. Progent can explain the impact of your operational processes on the design of a BlackBerry Enterprise Solution, evaluate your current network infrastructure's suitability to accommodate a BlackBerry BES Server, assist your organization to decide which management model and equipment meet your needs, and analyze your email and messaging system topology. Progent can also explain the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on one another so you can make informed decisions about options for software versions, server hardware and storage, network topology, and application set up.

To optimize system security, Progent's BlackBerry-certified expert can assist your company to choose and activate sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and CISM-certified security engineers to perform company-wide security assessment and compliance validation and recommend enhancements to account for your BlackBerry environment.

Call or Email Progent for Assistance from a BlackBerry-Certified Specialist
If you wish to ask Progent about consulting help for BlackBerry wireless technology, call 1-800-993-9400 or refer to Contact Progent.



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