Consulting and Technical Support for BlackBerry Technology
BlackBerry mobile PDAs were once among the most successful products for achieving mobile connectivity to messaging, calendars, web-based applications, and other vital business information. Progent can provide Aurora, Colorado businesses the expertise of BlackBerry-premier consultants who can assist companies to maintain their BlackBerry environments or transition smoothly to a modern mobile platform.
As the complexity of small business IT technology has expanded, and as the need for world-class security, reliability, and disaster recovery has grown to be the norm for organizations regardless of size, successful integration and maintenance of RIM BlackBerry solutions has become increasingly challenging. To deal with issues like security, business continuity, and synchronization of BlackBerry handhelds with diverse email systems and shared databases, small businesses frequently resort to external support firms who specialize in RIM BlackBerry integration and troubleshooting.
Progent offers the services of BlackBerry-premier consultants who can help small businesses to design, administer, and repair BlackBerry solutions affordably and effectively, doing away with the need for an in-house BlackBerry technology expert and reducing the cost and hassle of supporting mobile workers. Progent's BlackBerry technology specialists have extensive experience working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and GIAC-certified network security professionals. This range of knowledge, coupled with Progent's proven remote service delivery capabilities, provides small companies a budget-friendly solution for incorporating BlackBerry products productively into their information system.
Progent's engineers can assist you with SQL Server 2016 integration consulting, Microsoft SQL 2014 configuration and Microsoft Exchange Server setup so that your data and messaging systems work efficiently with BlackBerry BES Server. Progent can also assist you to migrate from previous releases of BlackBerry and Microsoft software, set up easy-to-use administration tools to help you track and support BlackBerry devices across your company, define security policies that are right for your business, develop custom mobile applications, and ensure that your network architecture is appropriately designed to handle your BlackBerry clients. Also, Progent's disaster recovery specialists can help ensure that your BlackBerry information is incorporated in your regular backup procedures in order that it can be restored quickly and safely.
BlackBerry Enterprise Server (BES) Technical Support
The BlackBerry BES Server gives companies a single and safe mechanism for incorporating BlackBerry smartphones into their messaging, collaboration, and application infrastructure. BlackBerry Enterprise Server allows mobile BlackBerry users to connect to Exchange Server, Lotus Domino, or Groupwise email and to synchronize BlackBerry devices with PC desktops to achieve consistent information for collaborative programs like calendars, address books, tasks, instant messaging, and custom business software. Due to BlackBerry Enterprise Server integration with Microsoft Exchange Server, users carrying BlackBerry handsets have effortless access to Exchange messages and to instant messaging-capable applications via Microsoft Office Communications Server and Lync Server integration.
Progent's BlackBerry-certified consultants can show you how to plan, configure, and troubleshoot BlackBerry Enterprise Server (BES) so that you improve the productivity of BlackBerry clients, streamline the administration of a BlackBerry solution, and lower the cost of supporting mobile workers.
Professional BlackBerry Consulting and Technical Services Offered Remotely from Progent
Progent's certified RIM BlackBerry support specialists are accessible by phone to provide expert assistance to companies in the Aurora region or throughout the state of Colorado. Progent's seasoned online consulting team has helped IT organizations solve computer issues and reduce support expenses in each state in the country and established a substantial following of satisfied clients. (Refer to Progent's customer testimonials.)
Progent can provide online consulting support for a broad selection of issues associated with RIM BlackBerry software and devices such as synchronization, integration with Exchange Server, managing BlackBerry BES Server, and improving mobile security. Major BlackBerry certifications earned by Progent's support professionals include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help you to perform common support functions such as setting up BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, selecting account settings, launching messaging filters and auto-signature, editing user profiles, update BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to work with your company email software. Progent's seasoned service professionals can also assist you to resolve a wide array of problems associated with synchronization, device recognition, email consistency, web browsing, mobile connections, IM, desktop software configuration, and BlackBerry Desktop Redirector.
As a leader in delivering countrywide remote consulting services for small office networks, Progent offers responsive and economical access to a BlackBerry Certified Support Specialist. Progent's remote consulting skills keeps your BlackBerry support costs at a minimum and, by resolving problems quickly, maximizes the output of your BlackBerry users.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to configure and troubleshoot the BlackBerry Enterprise Server in an Exchange Server environment. Progent's BlackBerry-certified expert can assist you to utilize resources like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BESMon to perform important tasks including troubleshooting enterprise activation problems, registering and deleting BlackBerry smartphone clients, setting activation passwords, implementing wireless software installation and setup, implementing and debugging the BlackBerry Smart Card Reader, and configuring database backup and restore processes.
Progent's BlackBerry engineers can also help you to use administration software such as the BlackBerry Administration Service for role-based management, resolving attachment and data flow issues, and using wireless LANs for activation. In addition, Progent can help you understand the function of operational policies in the BlackBerry Enterprise environment and assist your company to select and install sensible security options.
Progent's certified Microsoft Exchange Server consultants can cooperate with Progent's BlackBerry Certified Server Support Specialist to help your company to optimize your existing Exchange Server architecture for operating in conjunction with BlackBerry BES Server or migrate your BlackBerry solution to the most recent version of Microsoft Exchange.
Contact Progent to Get Support from a BlackBerry-Certified Professional
In order to contact Progent about engineering assistance for BlackBerry mobile wireless technology, phone 1-800-993-9400 or go to Contact Progent.