Consulting and Technical Support Services for BlackBerry Environments
RIM BlackBerry SupportBlackBerry wireless smartphones were at one time among the most successful solutions for achieving anytime-anywhere access to messaging, calendars, web programs, and other critical business information. Progent offers Aurora, Colorado businesses the services of BlackBerry-premier consultants who can assist organizations to manage their BlackBerry deployments or transition smoothly to a current smartphone platform.

As the sophistication of small business networks has increased, and as the need for enterprise-class protection, dependability, and recoverability has grown to be the standard for organizations of all sizes, successful integration and support of BlackBerry technology has grown increasingly challenging. To handle areas such as security, business continuity, and synchronization of BlackBerry PDAs with a variety of messaging systems and corporate databases, small organizations frequently resort to outside support firms who specialize in BlackBerry installation and troubleshooting.

Progent can provide the services of BlackBerry-premier consultants who can assist small businesses to plan, manage, and repair BlackBerry-based solutions affordably and effectively, doing away with the necessity for an internal BlackBerry solutions expert and lowering the cost and hassle of supporting wireless work groups. Progent's BlackBerry technology specialists have in-depth backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified security professionals. This range of experience, coupled with Progent's efficient online support capabilities, provides small businesses a budget-friendly solution for integrating BlackBerry products seamlessly into their IT system.

Progent's experts can help your business with SQL Server 2016 integration support, Microsoft SQL Server 2014 deployment and Microsoft Exchange setup so that your database and messaging systems operate efficiently with BlackBerry Enterprise Server. Progent can also show you how to upgrade from older versions of BlackBerry and Microsoft technology, set up streamlined administration utilities so you can track and control BlackBerry devices throughout your business, recommend security policies that are right for your business, develop custom mobile software, and make sure that your IT network infrastructure is appropriately designed to accommodate your BlackBerry clients. Also, Progent's disaster recovery specialists can help ensure that your BlackBerry information is included in your scheduled backup procedures in order that it can be recovered quickly and safely.

Denver Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Denver Metro Area.

Onsite IT Consulting
Progent locations in Denver Metro Area

City Address Phone Link
Aurora Clock Tower Square, 14201-14291 E 4th Ave
Aurora, CO 80011
United States
(720) 577-6500 Aurora Network Support Services
Broomfield 11001 West 120th Ave, Suite 400
Broomfield, CO 80021
United States
(720) 666-6553 Broomfield Network Support Services
Centennial 7173 S. Havana St, Suite A600
Centennial, CO 80112
United States
(720) 961-4447 Centennial Network Support Services
Denver 1515 Wynkoop St, Suite 360
Denver, CO 80202
United States
(720) 263-4433 Denver Network Support Services

Technical Expertise for BlackBerry BES Server
BlackBerry BES Server simplifies administration and support of RIM BlackBerry devices, offering a single platform for handling key jobs like device deployment, updates, and retirement and providing a strong foundation for security and high availability. BlackBerry Enterprise Server delivers transparent integration between Exchange, Novell GroupWise, or IBM Lotus Domino messaging platforms and BlackBerry handsets and allows wireless synchronization.

RIM BlackBerry Enterprise Server Troubleshooting Assistance

BES Server offers a wealth of security capabilities beginning with advanced encryption of information transmitted between a BlackBerry smartphone and BlackBerry Enterprise Server based on Advanced Encryption Standard (AES) or Triple Data Encryption Standard (Triple DES). BlackBerry Enterprise Server also permits excellent flexibility in adjusting degrees of security to meet the specific needs of your mobile network. Progent's BlackBerry authorized consultants can help you to select powerful security functions and activate them wirelessly. Samples of these wirelessly selectable security features include:

  • Disable a BlackBerry device
  • Wipe information from a lost or stolen BlackBerry smartphone
  • Disable Bluetooth functionality
  • Activate internal defenses against malware

BlackBerry BES Server also offers flexibility in determining mechanisms to prevent users from loading or running unsafe or unauthorized code. Progent can help you to select blocking processes like:

  • Specify exactly what applications are allowed on the device
  • Block external applications from allocating non-volatile storage on the BlackBerry device
  • Determine what resources external programs can use on the BlackBerry smartphone
  • Restrict the types of access external applications running on the BlackBerry device can establish
  • Prevent all third-party programs from being installed or run on the device

Progent's Online BlackBerry-certified Consulting Services is Quick and Economical
For companies in Aurora, Colorado who need quick and affordable help from a certified BlackBerry support professional, Progent provides efficient remote assistance from a seasoned network support team who have delivered network solutions to companies in every state in the country. (Refer to Progent's client testimonials.)

Remote consulting services avoids travel expense and allows consultants to resolve technical issues quickly, so you minimize wasted productivity. Progent's RIM BlackBerry consultants have earned certifications in the entire range of BlackBerry solutions and can provide professional help in areas including fixing synchronization issues, setting up BlackBerry Enterprise Server, and creating a protected, fault-tolerant system infrastructure for RIM BlackBerry users. Credentials held and skill sets mastered by Progent's BlackBerry professionals include:

BlackBerry Certified Support Specialist
Blackberry Support ServicesProgent's BlackBerry Certified Support Specialist can help you to carry out basic support operations including setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, selecting account settings, setting up messaging filters and auto-signature, modifying user profiles, update BlackBerry smartphones, sending service books, and installing BlackBerry Desktop Manager to run with your company email software. Progent's seasoned experts can in addition assist your business to resolve a wide array of issues concerning synchronization, device detection, messaging consistency, web browsing, mobile connections, Instant Messaging, PC application installation, and BlackBerry Desktop Redirector.

As a top innovator in providing nationwide remote consulting services for small company IT networks, Progent offers fast and economical access to a BlackBerry Certified Support Specialist. Progent's remote technical support expertise keeps your mobile technical support costs at a minimum and, by resolving problems quickly, improves the efficiency of your BlackBerry clients.

BlackBerry Certified Server Support Specialist
Blackberry HelpProgent's BlackBerry Certified Server Support Specialist can provide the knowledge required to configure and troubleshoot the BlackBerry BES Server in a Microsoft Exchange environment. Progent's BlackBerry expert can help you to use resources such as BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BlackBerry Utilities to perform important procedures such as resolving enterprise activation issues, registering and deleting BlackBerry device clients, activating passwords, implementing over-the-air program loading and setup, deploying and debugging the BlackBerry Smart Card Reader, and setting up database backup and restore mechanisms.

Progent's BlackBerry consultants can also help you to operate management software like the BlackBerry Administration Service for role-based administration, troubleshooting file attachment and data flow issues, and utilizing WiFi for activation. Also, Progent can help you understand the function of IT policies in the BlackBerry BES system and help you to define and implement appropriate security options.

Progent's certified Microsoft Exchange Server consultants can work with Progent's BlackBerry Certified Server Support Specialist to assist you to optimize your current Exchange Server infrastructure for working in conjunction with BlackBerry Enterprise Server or move your BlackBerry solution to the most recent edition of Exchange Server.

Call or Email Progent to Get Help from a RIM BlackBerry-Certified Expert
In order to get in touch with Progent about consulting assistance for BlackBerry wireless integration, call 1-800-993-9400 or go to Contact Progent.

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