Consulting and Technical Support Services for BlackBerry Environments
BlackBerry wireless smartphones were once one of the most successful products for maintaining anytime-anywhere access to email, calendars, web-based programs, and other vital business information. Progent offers Aurora, Colorado businesses the expertise of BlackBerry-premier experts who can assist businesses to maintain their BlackBerry environments or migrate smoothly to a current smartphone solution.
As the complexity of small business networks has expanded, and as the need for enterprise-class security, dependability, and recoverability has become the norm for companies of all sizes, effective deployment and support of BlackBerry technology has grown increasingly difficult. To handle areas such as data protection, disaster recovery, and synchronization of BlackBerry smartphones with diverse messaging systems and company databases, small businesses often turn to external consulting firms who specialize in BlackBerry integration and troubleshooting.
Progent can provide the services of BlackBerry-premier consultants who can assist small organizations to plan, manage, and troubleshoot BlackBerry environments economically and efficiently, eliminating the necessity for an internal BlackBerry solutions specialist and lowering the cost and stress of supporting mobile work groups. Progent's BlackBerry specialists have in-depth backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security specialists. This range of knowledge, coupled with Progent's proven remote support model, gives small businesses an economical alternative for integrating RIM BlackBerry products productively into their information system.
Progent's experts can assist you with SQL Server 2019 integration consulting, SQL Server 2016 management support, and Exchange Server 2019 setup so that your data and messaging systems operate optimally with BlackBerry BES Server. Progent can also show you how to upgrade from older versions of BlackBerry and Microsoft software, set up streamlined administration utilities to help you track and support BlackBerry smartphones throughout your business, define security policies that are right for your business, develop custom mobile software, and ensure that your network architecture is appropriately configured to accommodate your BlackBerry clients. In addition, Progent's business continuity specialists can help make sure that your BlackBerry information is incorporated in your regular backup procedures in order that it can be recovered rapidly and thoroughly.
Denver Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Denver Metro Area.
City | Address | Phone | Link |
Aurora | Clock Tower Square, 14201-14291 E 4th Ave Aurora, CO 80011 United States |
(720) 577-6500 | Aurora Network Support Services |
Broomfield | 11001 West 120th Ave, Suite 400 Broomfield, CO 80021 United States |
(720) 666-6553 | Broomfield Network Support Services |
Centennial | 7173 S. Havana St, Suite A600 Centennial, CO 80112 United States |
(720) 961-4447 | Centennial Network Support Services |
Denver | 1515 Wynkoop St, Suite 360 Denver, CO 80202 United States |
(720) 263-4433 | Denver Network Support Services |
BlackBerry BES Server Integration Support
The BlackBerry Enterprise Server gives companies a single and safe source for incorporating BlackBerry smartphones into their messaging, collaboration, and application environment. BlackBerry Enterprise Server (BES) enables wireless BlackBerry users to access Exchange Server, IBM Lotus Domino, or Groupwise messaging and to synchronize BlackBerry smartphones with PC desktops to achieve consistent information for applications such a schedules, address books, tasks, notes, and specialized business software. Due to BlackBerry Enterprise Server (BES) integration with Microsoft Exchange Server, mobile workers with BlackBerry smartphones have push-based connectivity with Exchange messages and to IM-capable applications through Microsoft Office Communications Server and Microsoft Lync Server 2010 support.
Progent's BlackBerry-premier engineers can show you how to plan, configure, and troubleshoot BlackBerry Enterprise Server so you can optimize the productivity of BlackBerry clients, simplify the management of a BlackBerry environment, and lower the cost of supporting a mobile workforce.
How Progent Can Help You to Manage and Support Your BlackBerry Environment
Progent can provide an experienced BlackBerry support who has been awarded accreditations from RIM in all major aspects of BlackBerry technology. Progent's BlackBerry consulting skills range from troubleshooting synchronization problems to architecting wireless workforce solutions built around BlackBerry BES Server. These RIM BlackBerry certifications and their respective skill sets include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help you to perform basic technical functions including setting up BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, choosing account settings, setting up e-mail filters, modifying user accounts, update BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to operate with your company messaging software. Progent's seasoned service professionals can in addition help your company to resolve a wide array of issues associated with synchronization, device detection, messaging reconciliation, web access, wireless connections, Instant Messaging, PC application installation, and Desktop Redirector.
As a leader in providing nationwide remote technical assistance for small company networks, Progent can provide quick and economical access to a BlackBerry Certified Support Specialist. Progent's online technical support skills keeps your BlackBerry technical support expenses at a minimum and, by solving problems promptly, optimizes the efficiency of your BlackBerry smartphone users.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the knowledge required to install and support the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry specialist can help you to use tools like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BESMon to perform critical procedures such as resolving enterprise activation issues, registering and removing BlackBerry smartphone users, setting activation passwords, implementing wireless software loading and configuration, implementing and troubleshooting the BlackBerry Smart Card Reader, and setting up database backup and restore processes.
Progent's BlackBerry-certified engineers can also show you how to use management tools such as the BlackBerry Administration Service for role-based administration, troubleshooting attachment and data flow issues, and utilizing WiFi for enterprise activation. In addition, Progent can explain the function of IT policies in the BlackBerry Enterprise environment and assist your company to define and install appropriate security options.
Progent's certified Microsoft Exchange Server engineers can team with Progent's BlackBerry Certified Server Support Specialist to assist your company to enhance your current Microsoft Exchange Server architecture for working in conjunction with BlackBerry Enterprise Server or move your BlackBerry system to the most recent edition of Microsoft Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level knowledge for deploying, managing, tracking, and troubleshooting one or several BlackBerry Enterprise Servers in an email environment based on Microsoft Exchange Server. Progent's BlackBerry engineer has support skills in important areas related to BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, email architecture, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies and scheduling. Progent can assist you to install and delete BlackBerry smartphone clients on Exchange Server and Active Directory, set up, track, and manage BlackBerry Enterprise Server, manage BlackBerry smartphones and client accounts, back up and maintain storage groups, configure permissions, install the Mobile Data System (MDS) and IM, implement push and pull access control lists, control Microsoft Exchange data flow, generate, edit, and assign wireless LAN and VPN configurations, set up SNMP traps for alerts, and produce management reports based on SNMP data.
Progent's BlackBerry consultant can help you with your BlackBerry solution in a variety of settings such as Windows 2000, 2003 or 2008 Servers, Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to utilize utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
Contact Progent to Get Support from a RIM BlackBerry-Certified Consultant
If you wish to contact Progent about technical assistance for BlackBerry mobile wireless solutions, call