Consulting and Technical Support Services for BlackBerry Solutions
RIM BlackBerry ConsultantsBlackBerry wireless smartphones were once one of the most successful products for achieving mobile connectivity to email, calendars, web applications, and other vital business information. Progent offers Aurora, Colorado businesses the expertise of BlackBerry-premier professionals who can assist companies to maintain existing BlackBerry deployments or transition efficiently to a more popular smartphone platform.

As the sophistication of small company networks has increased, and as the demand for world-class security, dependability, and recoverability has grown to be the norm for businesses regardless of size, successful integration and maintenance of RIM BlackBerry solutions has become increasingly difficult. To deal with areas such as security, disaster recovery, and synchronization of BlackBerry smartphones with a variety of email servers and company databases, small organizations frequently resort to outside consulting firms who offer expertise in RIM BlackBerry installation and maintenance.

Progent can provide the services of BlackBerry-certified engineers who can assist small organizations to design, administer, and troubleshoot BlackBerry environments affordably and efficiently, dispensing with the necessity for an in-house BlackBerry solutions specialist and reducing the cost and stress of maintaining wireless workers. Progent's BlackBerry technology specialists have extensive backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified security professionals. This breadth of knowledge, coupled with Progent's proven remote service delivery model, provides small businesses a budget-friendly alternative for incorporating BlackBerry technology seamlessly into their IT system.

Progent's experts can assist your business with SQL Server 2019 integration consulting, SQL Server 2016 migration and management support, and Microsoft Exchange Server setup so that your database and messaging infrastructure function optimally with BlackBerry Enterprise Server. Progent can also show you how to upgrade from older releases of BlackBerry and Microsoft technology, set up easy-to-use management utilities to enable you to track and control BlackBerry smartphones throughout your business, recommend security policies that make sense for your business, customize mobile applications, and make sure that your network infrastructure is properly configured to handle your BlackBerry users. Also, Progent's business continuity specialists can help make sure that your BlackBerry information is included in your scheduled backup processes so that it can be restored quickly and safely.

Denver Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Denver Metro Area.

Onsite IT Consulting
Progent locations in Denver Metro Area

City Address Phone Link
Aurora Clock Tower Square, 14201-14291 E 4th Ave
Aurora, CO 80011
United States
(720) 577-6500 Aurora Network Support Services
Broomfield 11001 West 120th Ave, Suite 400
Broomfield, CO 80021
United States
(720) 666-6553 Broomfield Network Support Services
Centennial 7173 S. Havana St, Suite A600
Centennial, CO 80112
United States
(720) 961-4447 Centennial Network Support Services
Denver 1515 Wynkoop St, Suite 360
Denver, CO 80202
United States
(720) 263-4433 Denver Network Support Services


Technical Support for BlackBerry BES Server
RIM's advanced platform for managing big groups of BlackBerry wireless handsets is the BlackBerry Enterprise Server (BES). This sophisticated tool allows Exchange Server, IBM Lotus Domino, or Novell GroupWise users to send and receive emails that are encrypted in wireless transit to ensure maximum security. BlackBerry BES Server also simplifies a wide selection of key administrative jobs that span from smartphone configuration and updates to wireless security and high availability.

BlackBerry Enterprise Server Integration Assistance

Progent's BlackBerry-premier consultants can help you utilize BlackBerry BES Server to perform basic jobs such as:

  • Deploy and manage applications
  • Plan smartphone, program, and policy updates
  • Upgrade BlackBerry device software wirelessly
  • Manage client settings with BlackBerry's vast selection of IT policies

Progent's BlackBerry-certified engineers can also assist your company to use BlackBerry Enterprise Server to perform key tasks not available with the entry-level BlackBerry BES Server Express. These procedures include:

  • Configure and manage BES Server's fault-tolerant infrastructure based on VMware
  • Install BlackBerry devices wirelessly
  • Establish specialized administration roles
  • Automatically track and report on the health of your BlackBerry solution

Expert BlackBerry Consulting Services Available Remotely from Progent
Progent's authorized BlackBerry support specialists are available by phone to deliver expert assistance to companies in the Aurora region or anywhere in Colorado. Progent's experienced remote consulting team has helped IT organizations resolve network problems and reduce support costs in every state in the United States and built a substantial following of loyal clients. (See Progent's client testimonials.)

Progent offers online help for a wide array of issues related to BlackBerry software and devices such as synchronization, integration with Microsoft Exchange, managing BlackBerry Enterprise Server (BES), and strengthening wireless security. Important RIM BlackBerry certifications awarded to Progent's consulting professionals include:

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ExpertsProgent offers the services of a BlackBerry Certified Solution Designer to help you to design, install, test, troubleshoot, and produce documentation for a mobile wireless environment based on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's high-level consulting support services for BlackBerry technology include business and technology needs assessment, solution design, roll-out strategy and implementation, performance tuning, configuration of a high-availability architecture, data backup and disaster recovery consulting, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your technical objectives and to create a mobile wireless system that fits within your IT budget and aligns with your business strategy. Progent can clarify the implications of your operational processes on the configuration of a BlackBerry Enterprise Solution, assess your current connectivity architecture's suitability to support a BlackBerry Enterprise Server, assist you to determine which administration approach and hardware products meet your needs, and analyze your email and messaging system topology. Progent can also explain the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can make informed choices about options for software editions, server hardware and storage, network design, and application set up.

To optimize system security, Progent's BlackBerry-certified expert can assist you to select and configure appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and CISM-premier security engineers to run network-wide security assessment and compliance testing and suggest improvements to account for your BlackBerry environment.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced knowledge for installing, administering, monitoring, and troubleshooting one or several BlackBerry BES Servers in a messaging system powered by Exchange Server. Progent's BlackBerry consultant offers expertise in important technologies associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, email structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can show you how to install and remove BlackBerry device users on Microsoft Exchange and Windows Active Directory, configure, monitor, and administer BlackBerry Enterprise Server, administer BlackBerry devices and client accounts, archive and support storage groups, apply permissions, set up the Mobile Data System and Instant Messaging, implement push and pull access control lists, manage Microsoft Exchange data flow, create, edit, and apply wireless LAN and Virtual Private Network configurations, implement SNMP traps for alerts, and produce management reports based on SNMP data.

Progent's BlackBerry-certified expert can help you with your BlackBerry technology in a variety of environments that can include Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to utilize tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.

Contact Progent for Assistance from a RIM BlackBerry-Qualified Specialist
To ask Progent about professional support for BlackBerry mobile wireless integration, phone 1-800-993-9400 or visit Contact Progent.



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    The experience of Progent's certified Windows Server consulting team, with an average of more than 11 years of support in Microsoft technology, ensures you success in identifying the edition and configuration of Windows 2003 Server that matches best with your business strategy. Progent can also assist you with designing, deploying, managing and troubleshooting sophisticated information technology applications based on Windows Server, and can assist your upgrade from Windows 2000 Server or Windows NT.

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  • Remote Support Altaro VM Backup Testing
    Hornetsecurity Altaro VM Backup Integration Troubleshooting

    Altaro VM Backup software from Hornetsecurity offers small and mid-size organizations a dependable and budget-friendly solution for backing up and recovering Microsoft Hyper-V and VMware-based virtual machines. Altaro VM Backup can be used for local, offsite, distributed, and cloud architectures and also supports cost-effective cloud backup to Azure storage. Altaro VM Backup defends against ransomware by leveraging Immutable Cloud Storage. This produces tamper-proof backup data that cannot be erased or modified by anyone including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad range of remote or onsite consulting services to help you to plan, install, optimize and troubleshoot a modern backup and disaster recovery system powered by Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a managed backup/recovery service powered by on Altaro VM Backup technology.

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  • Computer Consulting Cisco Firepower 4000 Series Firewalls
    ASA 5500-X Firewall with Firepower Network Consultants

    The current Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services provide significantly more bang for the buck than Cisco's previous PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX security appliances for new installations. Progent's Cisco-certified CCIE network consultants can help your company to maintain your existing PIX or ASA 5500 firewalls or migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also help your business to plan, integrate, tune, manage and troubleshoot firewall solutions based around ASA firewalls with Firepower Services.

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  • Cisco Certified Fault Tolerant Data Center Integration Support
    Outsourcing Microsoft Exchange Cluster

    Progent's high availability system consultants offer non-stop computing consulting, disaster recovery planning, system load balancing, fault-tolerant interoffice connectivity, fault-tolerant Internet architecture design, non-stop data center consulting, and other 24x7 networking consulting to show your small business configure a non-stop network for mission-critical applications. Progent has the experience to develop affordable, high-availability networks by utilizing the expanding suite of Windows Cluster servers including Microsoft Windows Cluster Server 2003, SQL Cluster Server, and Exchange Cluster Server. Progent's Microsoft and Cisco certified consultants can show you how to you design a high-availability mutli-site network with a fully redundant Internet interface and efficient network load balancing.

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  • Meraki MR32 Access Point Support and Setup
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    Progent's Cisco Meraki wireless access point experts offer remote and onsite support services to assist businesses of all sizes to plan, install, manage, upgrade or repair Wi-Fi networks that utilize Cisco Meraki wireless access points. Progent can help you to set up and manage Meraki-based Wi-Fi networks for environments that range from a telecommuter's home or a remote office to a campus or a nationwide enterprise. Progent can also help you to configure additional Cisco products including Catalyst and Nexus switches, routers and ASA firewalls to build a seamless network infrastructure that provides identical connectivity, performance, security compliance, manageability and uptime for wired and Wi-Fi clients regardless of their location or device.

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