Consulting Support Services for BlackBerry Solutions
BlackBerry wireless PDAs were at one time among the most successful solutions for maintaining location-independent connectivity to email, scheduling, web programs, and other vital business data. Progent offers Aurora, Colorado businesses support from BlackBerry-premier consultants who can help organizations to manage existing BlackBerry environments or transition smoothly to a modern smartphone solution.
As the sophistication of small business IT technology has increased, and as the demand for world-class protection, reliability, and recoverability has become the standard for companies of all sizes, effective deployment and support of RIM BlackBerry solutions has grown increasingly challenging. To handle issues like security, disaster recovery, and synchronization of BlackBerry handhelds with diverse email systems and corporate databases, small businesses frequently resort to outside consulting professionals who specialize in BlackBerry integration and maintenance.
Progent can provide the expertise of BlackBerry-premier consultants who can help small businesses to design, manage, and troubleshoot BlackBerry-based environments affordably and effectively, dispensing with the need for an internal BlackBerry solutions expert and reducing the cost and hassle of maintaining mobile workers. Progent's BlackBerry technology specialists have in-depth backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and CISM-certified network security professionals. This range of knowledge, combined with Progent's efficient online service delivery model, gives small companies a budget-friendly solution for incorporating BlackBerry technology productively into their business information network.
Progent's consultants can help you with SQL Server 2016 integration consulting, Microsoft SQL 2014 deployment and Exchange Server setup so that your data and email infrastructure operate efficiently with BlackBerry Enterprise Server. Progent can also show you how to upgrade from older releases of BlackBerry and Microsoft technology, configure streamlined administration tools to enable you to monitor and support BlackBerry devices across your company, define security policies that are right for your company, customize wireless applications, and make sure that your network architecture is appropriately configured to accommodate your BlackBerry users. In addition, Progent's business continuity specialists can help ensure that your BlackBerry data is included in your regular backup processes in order that it can be recovered quickly and thoroughly.
Denver Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Denver Metro Area.
Progent locations in Denver Metro Area
Technical Support Services for BlackBerry Enterprise Server
BlackBerry Enterprise Server (BES) streamlines management and maintenance of RIM BlackBerry devices, providing a single platform for controlling key jobs like device installation, updates, and retirement while also providing a strong foundation for data protection and high availability. BlackBerry Enterprise Server supports transparent integration between Microsoft Exchange, Groupwise, or IBM Lotus Domino messaging platforms and BlackBerry smartphones and allows wireless synchronization.
BlackBerry Enterprise Server features a variety of security options beginning with advanced data encryption of messages sent between a BlackBerry device and BES Server based on Advanced Encryption Standard (AES) or Triple Data Encryption Standard (Triple DES). BlackBerry BES Server also allows excellent flexibility in adjusting degrees of protection to match the specific needs of your environment. Progent's BlackBerry certified engineers can help you to choose powerful security functions and enable them wirelessly. Samples of these over-the-air selectable security features are:
- Lock down a device
- Erase data from a lost or stolen BlackBerry smartphone
- Disable Bluetooth
- Activate internal defenses against malware
BlackBerry BES Server also provides flexibility in selecting mechanisms to prevent BlackBerry users from loading or running unsecure or prohibited applications. Progent can assist you to choose protective processes such as:
- List precisely what programs are allowed on the device
- Prevent external programs from using persistent storage on the BlackBerry device
- Determine which functions external programs can use on the smartphone
- Limit the kinds of access third-party programs running on the BlackBerry smartphone can establish
- Block all third-party applications from being installed or executed on the BlackBerry device
Progent's Online BlackBerry-premier Consulting Services is Quick and Affordable
For companies in Aurora, Colorado who require quick and economical access to a qualified BlackBerry support professional, Progent delivers effective remote assistance from a seasoned support staff who have provided network solutions to companies in each state in the country. (See Progent's customer testimonials.)
Remote support avoids travel costs and allows consultants to resolve problems rapidly, allowing you to minimize wasted productivity. Progent's BlackBerry consultants have earned accreditations in all BlackBerry technologies and can provide professional support in fields including troubleshooting synchronization problems, setting up BlackBerry BES Server, and designing a secure, high-availability network architecture for BlackBerry users. Certifications held and skill sets offered by Progent's BlackBerry professionals include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist your business to perform basic technical operations including setting up BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, selecting account configurations, launching messaging filters, editing user accounts, update BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to operate with your corporate messaging solution. Progent's certified service professionals can also assist your business to resolve a broad array of issues concerning synchronization, device detection, email reconciliation, web access, mobile connectivity, Instant Messaging, workstation software installation, and BlackBerry Desktop Redirector.
As a leader in delivering countrywide remote support for small office networks, Progent offers fast and affordable contact with a BlackBerry Certified Support Specialist. Progent's online consulting expertise keeps your BlackBerry technical support costs low and, by dealing with problems promptly, maximizes the output of your BlackBerry smartphone clients.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level skills for deploying, administering, tracking, and maintaining one or multiple BlackBerry Enterprise Servers in a messaging system powered by Microsoft Exchange Server. Progent's BlackBerry engineer has expertise in important areas related to BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email structure, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and network policies and scheduling. Progent can help you to install and delete BlackBerry device users on Exchange and Active Directory, configure, track, and manage BlackBerry Enterprise Server, manage BlackBerry smartphones and user accounts, back up and support storage groups, configure permissions, set up the MDS and Instant Messaging, install push and pull access control lists, manage Microsoft Exchange data flow, generate, update, and apply WLAN and VPN configuration sets, set up SNMP traps for alerts, and generate management reports based on SNMP results.
Progent's BlackBerry engineer can support your BlackBerry technology in a variety of environments such as Windows 2K, 2003 or 2008 Servers, Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to use utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.
BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to help your company to design, deploy, validate, troubleshoot, and document a wireless solution built upon the integration of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's high-level consulting support services for BlackBerry include business and technology requirements assessment, system architecture, installation planning and implementation, performance tuning, design of a high-availability architecture, data backup and business recovery consulting, and security design.
Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your technical goals and to design a wireless system that fits within your information technology budget and supports your business strategy. Progent can explain the impact of your operational policies on the design of a BlackBerry Enterprise Solution, assess your existing network infrastructure's suitability to support a BlackBerry Enterprise Server, assist you to determine which administration approach and physical components match your needs, and analyze your messaging environment topology. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on one another so you can arrive at informed choices concerning options for software editions, server hardware and storage, network design, and application set up.
To optimize system protection, Progent's BlackBerry-certified expert can help you to choose and configure appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and CISM-premier security specialists to run network-wide security assessment and compliance testing and recommend improvements to account for your BlackBerry environment.
Call or Email Progent to Get Help from a RIM BlackBerry-Certified Expert
If you wish to get in touch with Progent about technical expertise for BlackBerry wireless technology, phone 1-800-993-9400 or visit Contact Progent.