Consulting Support Services for BlackBerry Technology
BlackBerry wireless smartphones were at one time among the most popular solutions for maintaining location-independent connectivity to email, calendars, web programs, and other vital business information. Progent can provide Aurora, Colorado businesses the services of BlackBerry-premier professionals who can help organizations to maintain their BlackBerry deployments or transition smoothly to a current smartphone platform.
As the complexity of small business networks has expanded, and as the demand for enterprise-class protection, reliability, and recoverability has become the norm for businesses of any size, successful integration and support of RIM BlackBerry technology has grown increasingly difficult. To handle areas like security, business continuity, and synchronization of BlackBerry smartphones with diverse messaging servers and company databases, small organizations often turn to external consulting professionals who offer expertise in BlackBerry installation and troubleshooting.
Progent can provide the services of BlackBerry-certified consultants who can assist small organizations to plan, administer, and repair BlackBerry environments affordably and effectively, dispensing with the necessity for an internal BlackBerry technology expert and reducing the expense and hassle of maintaining wireless work groups. Progent's BlackBerry technology engineers have in-depth backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISM and CISA-certified network security specialists. This breadth of knowledge, coupled with Progent's proven remote service delivery capabilities, provides small companies an economical solution for incorporating BlackBerry products productively into their business information network.
Progent's experts can help your company with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 configuration and Microsoft Exchange setup so that your database and email infrastructure function optimally with BlackBerry Enterprise Server. Progent can also help you to upgrade from older versions of BlackBerry and Microsoft software, set up streamlined management tools to enable you to monitor and support BlackBerry devices throughout your business, recommend security policies that make sense for your business, customize wireless software, and make sure that your network infrastructure is appropriately designed to handle your BlackBerry users. In addition, Progent's business continuity specialists can help make sure that your BlackBerry data is incorporated in your regular backup processes in order that it can be recovered rapidly and thoroughly.
Denver Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Denver Metro Area.
Progent locations in Denver Metro Area
Consulting Support Services for BlackBerry BES Server
Research in Motion's advanced solution for administering big groups of BlackBerry wireless handsets is the BlackBerry BES Server. This powerful software enables Microsoft Exchange, Domino, or Novell GroupWise clients to send and receive messages that are encrypted during wireless transit to ensure optimum security. BES Server also simplifies a wide selection of critical management tasks that span from smartphone deployment and upgrades to mobile security and high availability.
Progent's BlackBerry-certified engineers can show you how to utilize RIM BlackBerry BES Server to perform routine jobs such as:
- Deploy and manage applications
- Plan smartphone, program, and policy updates
- Upgrade BlackBerry device software remotely
- Control client settings with BES Server's extensive selection of policies
Progent's BlackBerry-certified consultants can also help your company to utilize BES Server to implement important procedures not available with the less advanced BlackBerry BES Server Express. These tasks include:
- Install and manage BlackBerry's high-availability infrastructure based on VMware
- Install BlackBerry smartphones wirelessly
- Establish specialized administration roles
- Automatically track and report on the integrity of your BlackBerry system
Progent's Online BlackBerry-premier Support is Fast and Economical
For businesses in Aurora, Colorado who want fast and economical access to an authorized BlackBerry consultant, Progent delivers efficient online assistance from a seasoned support staff who have delivered network solutions to organizations in every state in the U.S. (See Progent's client testimonials.)
Remote consulting services avoids travel costs and lets engineers solve problems quickly, allowing you to reduce wasted productivity. Progent's BlackBerry consultants have been awarded certifications in all BlackBerry technologies and can provide professional support in areas such as resolving synchronization issues, setting up BlackBerry Enterprise Server (BES), and designing a secure, high-availability system infrastructure for RIM BlackBerry users. Certifications earned and practice areas offered by Progent's BlackBerry experts include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help you to perform basic technical functions such as setting up BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, selecting account settings, setting up e-mail filters, modifying user profiles, update BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to run with your corporate email software. Progent's certified experts can in addition assist your business to resolve a wide range of issues associated with synchronization, handset detection, messaging reconciliation, web browsing, mobile connectivity, IM, desktop software installation, and BlackBerry Desktop Redirector.
As a leader in delivering nationwide remote support for small office IT networks, Progent offers fast and economical access to a BlackBerry Certified Support Specialist. Progent's online technical support skills keeps your mobile technical support costs at a minimum and, by handling issues quickly, maximizes the efficiency of your BlackBerry clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the skills needed to configure and troubleshoot the BlackBerry Enterprise Server in an Exchange Server environment. Progent's BlackBerry-certified specialist can help you to use resources such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BESMon to perform critical tasks including resolving enterprise activation problems, adding and removing BlackBerry smartphone users, activating passwords, configuring wireless program loading and setup, implementing and troubleshooting the BlackBerry Smart Card Reader, and configuring database backup and restore mechanisms.
Progent's BlackBerry-certified consultants can also assist you to operate management tools like the BlackBerry Administration Service for role-based administration, troubleshooting attachment and data flow problems, and utilizing wireless LANs for activation. Also, Progent can explain the role of operational policies in the BlackBerry Enterprise system and assist you to define and install appropriate security configurations.
Progent's certified Microsoft Exchange Server engineers can work with Progent's BlackBerry Certified Server Support Specialist to help your company to enhance your existing Exchange architecture for operating in conjunction with BlackBerry Enterprise Server or migrate your BlackBerry system to the most recent version of Microsoft Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level skills for installing, managing, monitoring, and maintaining one or multiple BlackBerry BES Servers in an email system based on Exchange. Progent's BlackBerry consultant has expertise in key areas related to BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, email architecture, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies. Progent can show you how to install and remove BlackBerry smartphone clients on Microsoft Exchange Server and Active Directory, set up, monitor, and administer BlackBerry BES Server, manage BlackBerry devices and user accounts, archive and support storage groups, configure permissions, install the Mobile Data System and IM, install access control lists, manage Microsoft Exchange Server data flow, generate, edit, and apply WLAN and VPN configuration sets, implement SNMP traps for alerts, and generate reports to summarize SNMP data.
Progent's BlackBerry-certified expert can support your BlackBerry technology in a variety of environments that can include Microsoft Windows 2K, 2003 or 2008 platforms, Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.
Call or Email Progent to Get Support from a RIM BlackBerry-Certified Consultant
To get in touch with Progent about professional support for BlackBerry mobile wireless technology, phone 1-800-993-9400 or visit Contact Progent.