Consulting Support Services for BlackBerry Environments
RIM BlackBerry SupportBlackBerry wireless smartphones were at one time one of the most successful solutions for maintaining location-independent connectivity to messaging, calendars, web-based applications, and other critical business information. Progent offers Aurora, Colorado businesses the services of BlackBerry-certified professionals who can help organizations to manage their BlackBerry deployments or transition smoothly to a more popular mobile platform.

As the complexity of small business networks has expanded, and as the demand for enterprise-class protection, dependability, and disaster recovery has become the norm for companies of any size, effective integration and maintenance of RIM BlackBerry solutions has grown more difficult. To deal with areas such as security, business continuity, and synchronization of BlackBerry handhelds with diverse email systems and shared databases, small businesses often turn to outside support professionals who offer expertise in RIM BlackBerry installation and maintenance.

Progent offers the services of BlackBerry-premier engineers who can help small organizations to plan, administer, and repair BlackBerry-based solutions affordably and efficiently, eliminating the requirement for an in-house BlackBerry technology specialist and lowering the cost and hassle of supporting wireless workers. Progent's BlackBerry technology engineers have in-depth experience working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISA and GIAC-certified network security professionals. This range of knowledge, combined with Progent's proven online support model, gives small companies an economical solution for integrating RIM BlackBerry products productively into their business information system.

Progent's engineers can assist you with SQL Server 2016 integration and development support, Microsoft SQL 2014 deployment and Microsoft Exchange Server setup so that your database and email systems work efficiently with BlackBerry Enterprise Server. Progent can also help you to upgrade from older versions of BlackBerry and Microsoft software, set up easy-to-use administration utilities to help you track and control BlackBerry smartphones across your business, define security policies that make sense for your business, customize mobile applications, and ensure that your IT network architecture is appropriately designed to handle your BlackBerry users. Also, Progent's disaster recovery specialists can help ensure that your BlackBerry information is incorporated in your scheduled backup processes so that it can be restored quickly and safely.

Denver Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Denver Metro Area.

Onsite IT Consulting
Progent locations in Denver Metro Area

City Address Phone Link
Aurora Clock Tower Square, 14201-14291 E 4th Ave
Aurora, CO 80011
United States
(720) 577-6500 Aurora Network Support Services
Broomfield 11001 West 120th Ave, Suite 400
Broomfield, CO 80021
United States
(720) 666-6553 Broomfield Network Support Services
Centennial 7173 S. Havana St, Suite A600
Centennial, CO 80112
United States
(720) 961-4447 Centennial Network Support Services
Denver 1515 Wynkoop St, Suite 360
Denver, CO 80202
United States
(720) 263-4433 Denver Network Support Services


Consulting Services for BlackBerry BES Server
Research in Motion's advanced platform for managing large collections of BlackBerry wireless handsets is the BlackBerry Enterprise Server (BES). This powerful tool enables Microsoft Exchange Server, Lotus, or Novell GroupWise users to send and receive messages that are encrypted during transit to ensure optimum data protection. BES Server also streamlines a wide selection of crucial administrative jobs ranging from smartphone setup and upgrades to mobile security and fault tolerance.

RIM BlackBerry Enterprise Server Integration Help

Progent's BlackBerry-premier consultants can help you use BlackBerry Enterprise Server to do basic jobs such as:

  • Deploy and manage applications
  • Plan device, application, and IT policy updates
  • Update BlackBerry smartphone software remotely
  • Control user and group settings with BlackBerry's extensive selection of policies

Progent's BlackBerry-premier consultants can also assist your company to use BES Server to implement important tasks not supported by the entry-level BlackBerry Enterprise Server Express. These procedures include:

  • Set up and manage BlackBerry's fault-tolerant architecture using virtualization
  • Deploy BlackBerry smartphones remotely
  • Establish specialized management roles
  • Automatically track and analyze the integrity of your BlackBerry system

Expert BlackBerry Consulting Services Offered Online from Progent
Progent's certified BlackBerry support specialists are accessible remotely to deliver prompt technical help to companies in the Aurora region or throughout Colorado. Progent's seasoned remote consulting experts have helped businesses resolve network issues and cut IT service costs in every state in the country and established a substantial following of satisfied customers. (Refer to Progent's customer testimonials.)

Progent can provide remote consulting support for a wide array of technologies associated with RIM BlackBerry software and devices including wireless synchronization, configuration with Exchange Server, setting up BlackBerry BES Server, and strengthening mobile security. Important BlackBerry credentials earned by Progent's consulting professionals include:

BlackBerry Certified Support Specialist
RIM BlackBerry Support ServicesA Progent BlackBerry Certified Support Specialist can help you to perform common support operations including setting up BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, selecting account configurations, launching e-mail filters and auto-signature, editing user profiles, update BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to work with your corporate email software. Progent's seasoned experts can in addition assist your business to troubleshoot a broad range of issues associated with synchronization, device detection, messaging reconciliation, web access, wireless connections, IM, PC software configuration, and BlackBerry Desktop Redirector.

As a leader in delivering nationwide remote support for small office IT networks, Progent offers quick and affordable contact with a BlackBerry Certified Support Specialist. Progent's online technical support skills keeps your mobile support costs low and, by resolving issues quickly, optimizes the output of your BlackBerry smartphone clients.

BlackBerry Certified Server Support Specialist
Blackberry Support ServicesProgent's BlackBerry Certified Server Support Specialist has the skills needed to configure and support the BlackBerry Enterprise Server in an Exchange Server environment. Progent's BlackBerry-certified specialist can help you to utilize tools such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to perform important tasks such as troubleshooting enterprise activation issues, registering and deleting BlackBerry smartphone clients, setting activation passwords, implementing over-the-air software installation and configuration, deploying and debugging the BlackBerry Smart Card Reader, and configuring database backup and recovery processes.

Progent's BlackBerry engineers can also assist you to use administration tools such as the BlackBerry Administration Service for role-based administration, troubleshooting file attachment and data flow problems, and using WiFi for activation. Also, Progent can explain the function of operational policies in the BlackBerry Enterprise environment and help your company to select and implement sensible security configurations.

Progent's Microsoft-certified Exchange Server engineers can work with Progent's BlackBerry Certified Server Support Specialist to help you to enhance your current Exchange infrastructure for working smoothly with BlackBerry Enterprise Server or migrate your BlackBerry solution to the latest version of Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level knowledge for installing, administering, tracking, and troubleshooting one or multiple BlackBerry Enterprise Servers in a messaging system based on Exchange. Progent's BlackBerry engineer offers expertise in important areas related to BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, email architecture, Outlook, firewalls, proxy servers, MAPI, and IT policies. Progent can help you to install and remove BlackBerry smartphone users on Exchange Server and Active Directory, set up, monitor, and administer BlackBerry BES Server, administer BlackBerry devices and user accounts, back up and manage storage groups, configure permissions, set up the Mobile Data System (MDS) and IM, install push and pull access control lists, control Exchange Server data flow, generate, update, and assign wireless LAN and VPN configuration sets, set up SNMP traps for alerts, and produce reports based on SNMP results.

Progent's BlackBerry engineer can help you with your BlackBerry technology in a variety of environments that can include Windows 2K, 2003 or 2008 Servers, Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to utilize utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.

Contact Progent to Get Support from a BlackBerry-Certified Professional
In order to contact Progent about engineering expertise for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or visit Contact Progent.



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