Consulting and Technical Support Services for BlackBerry Technology
BlackBerry Support ServicesBlackBerry mobile PDAs were at one time one of the most successful products for maintaining anytime-anywhere access to messaging, scheduling, web programs, and other vital business information. Progent can provide Aurora, Colorado businesses the services of BlackBerry-premier experts who can assist businesses to manage their BlackBerry deployments or transition smoothly to a current smartphone platform.

As the sophistication of small business networks has increased, and as the demand for enterprise-class security, reliability, and recoverability has become the norm for businesses regardless of size, effective integration and support of RIM BlackBerry solutions has become more difficult. To address issues like data protection, disaster recovery, and synchronization of BlackBerry handhelds with a variety of email servers and shared databases, small businesses frequently resort to outside support firms who specialize in BlackBerry installation and maintenance.

Progent can provide the expertise of BlackBerry-certified engineers who can help small organizations to plan, manage, and repair BlackBerry-based environments economically and efficiently, dispensing with the requirement for an in-house BlackBerry technology specialist and lowering the cost and stress of maintaining wireless work groups. Progent's BlackBerry engineers have extensive backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISA and GIAC-certified network security professionals. This breadth of experience, combined with Progent's proven online service delivery model, provides small companies a budget-friendly solution for incorporating BlackBerry products productively into their IT system.

Progent's consultants can assist your business with SQL Server 2016 integration consulting, Microsoft SQL 2014 configuration and Exchange Server setup so that your data and messaging infrastructure operate optimally with BlackBerry BES Server. Progent can also help you to migrate from older editions of BlackBerry and Microsoft software, configure easy-to-use management utilities so you can track and control BlackBerry smartphones throughout your business, define security policies that are right for your business, customize mobile applications, and make sure that your IT network infrastructure is properly designed to handle your BlackBerry clients. In addition, Progent's disaster recovery specialists can help make sure that your BlackBerry information is incorporated in your scheduled backup procedures so that it can be restored quickly and safely.

Consulting and Technical Support for BlackBerry Enterprise Server
BlackBerry BES Server simplifies administration and support of RIM BlackBerry wireless handsets, offering a single solution for handling key tasks such as device deployment, upgrades, and deactivation and also providing a solid foundation for data protection and high availability. BlackBerry Enterprise Server delivers seamless communication between Exchange Server, Groupwise, or Lotus messaging platforms and BlackBerry users and allows over-the-air synchronization.

BlackBerry Enterprise Server Troubleshooting Assistance

BlackBerry Enterprise Server offers a variety of data protection capabilities starting with automatic encryption of messages transmitted between a BlackBerry device and BlackBerry BES Server based on Advanced Encryption Standard (AES) or Triple Data Encryption Standard (Triple DES). BES Server also permits excellent flexibility in adjusting degrees of security to match the special needs of your mobile environment. Progent's BlackBerry certified engineers can help you to choose powerful security functions and activate them wirelessly. Examples of these wirelessly selectable security settings include:

  • Disable a smartphone
  • Wipe data from a lost smartphone
  • Lock out Bluetooth
  • Activate internal defenses against malware

BlackBerry BES Server also provides versatility in determining mechanisms to prevent users from loading or executing unsafe or unauthorized code. Progent can assist you to select protective processes such as:

  • Specify exactly what applications are permitted on the device
  • Prevent external software from allocating persistent memory on the smartphone
  • Determine which functions external programs can access on the smartphone
  • Restrict the kinds of connections third-party software running on the smartphone can establish
  • Block all third-party applications from being installed or executed on the smartphone

Progent's Remote BlackBerry-premier Support is Quick and Affordable
For companies in Aurora, Colorado who want fast and economical access to a qualified BlackBerry consultant, Progent provides efficient remote help from a seasoned network support team who have provided network solutions to organizations in every state in the United States. (See Progent's client testimonials.)

Online support eliminates travel expense and enables specialists to resolve technical issues rapidly, allowing you to reduce wasted productivity. Progent's BlackBerry specialists have been awarded accreditations in the entire range of BlackBerry solutions and can provide professional help in areas such as troubleshooting synchronization problems, deploying BlackBerry BES Server, and designing a secure, high-availability system architecture for BlackBerry users. Credentials earned and skill sets offered by Progent's BlackBerry professionals include:

BlackBerry Certified Support Specialist
RIM BlackBerry ExpertsA Progent BlackBerry Certified Support Specialist can assist your business to carry out common technical operations including configuring BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, choosing account settings, launching messaging filters, modifying user accounts, upgrading BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to operate with your company messaging software. Progent's seasoned service professionals can in addition help your company to resolve a broad range of problems associated with synchronization, device detection, email reconciliation, web access, mobile connections, Instant Messaging, PC application configuration, and BlackBerry Desktop Redirector.

As a top innovator in providing countrywide online technical assistance for small business IT networks, Progent offers responsive and affordable contact with a BlackBerry Certified Support Specialist. Progent's online consulting skills keeps your mobile technical support costs low and, by dealing with problems quickly, improves the productivity of your BlackBerry users.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer HelpProgent offers the services of a BlackBerry Certified Solution Designer to help you to plan, deploy, test, troubleshoot, and produce documentation for a wireless environment based on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's world-class consulting services for BlackBerry technology include business and network requirements analysis, system design, roll-out strategy and execution, performance optimization, configuration of a fault-tolerant environment, information backup and business recovery planning, and security infrastructure engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your technical goals and to design a wireless system that meets your IT budget and aligns with your business plans. Progent can clarify the implications of your operational policies on the design of a BlackBerry Enterprise Solution, evaluate your current connectivity infrastructure's suitability to accommodate a BlackBerry Enterprise Server, help you to decide which management model and physical components match your requirements, and evaluate your email and messaging system configuration. Progent can also help you understand the performance implications that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can make informed choices about options for software editions, processors and mass storage, network topology, and application configuration.

To maximize network security, Progent's BlackBerry expert can assist your company to choose and enable sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and CISM-premier security specialists to perform network-wide security assessment and compliance validation and recommend enhancements to support your BlackBerry solution.

Call or Email Progent for Help from a RIM BlackBerry-Certified Specialist
To ask Progent about consulting expertise for BlackBerry wireless technology, call 1-800-993-9400 or visit Contact Progent.