Consulting and Technical Support for BlackBerry Environments
BlackBerry wireless PDAs were once among the most successful products for achieving mobile connectivity to email, calendars, web-based programs, and other vital business information. Progent can provide Aurora, Colorado businesses the expertise of BlackBerry-premier professionals who can assist businesses to maintain their BlackBerry deployments or migrate smoothly to a modern mobile solution.
As the sophistication of small business IT technology has increased, and as the need for world-class security, dependability, and disaster recovery has become the norm for businesses regardless of size, successful integration and support of BlackBerry solutions has become more challenging. To handle issues like data protection, disaster recovery, and synchronization of BlackBerry smartphones with a variety of messaging systems and company databases, small businesses often resort to outside consulting firms who specialize in BlackBerry integration and troubleshooting.
Progent offers the expertise of BlackBerry-certified consultants who can help small organizations to design, administer, and troubleshoot BlackBerry environments affordably and effectively, dispensing with the need for an in-house BlackBerry solutions specialist and reducing the cost and hassle of supporting mobile work groups. Progent's BlackBerry technology engineers have extensive backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security professionals. This breadth of knowledge, combined with Progent's proven remote support model, provides small businesses an economical alternative for incorporating RIM BlackBerry technology seamlessly into their business information system.
Progent's consultants can help your business with SQL Server 2016 integration support, Microsoft SQL Server 2014 deployment and Exchange Server setup so that your data and messaging systems function optimally with BlackBerry BES Server. Progent can also help you to migrate from previous versions of BlackBerry and Microsoft software, set up streamlined management utilities to help you monitor and control BlackBerry devices throughout your business, recommend security policies that make sense for your business, customize mobile applications, and ensure that your IT network architecture is appropriately configured to handle your BlackBerry users. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry data is incorporated in your regular backup processes in order that it can be restored quickly and safely.
BlackBerry BES Server Technical Help
The BlackBerry BES Server offers businesses a centralized and safe source for incorporating BlackBerry wireless devices into their email, groupware, and application infrastructure. BlackBerry BES Server allows mobile BlackBerry clients to access Exchange, Lotus Domino, or Groupwise messaging and to synchronize BlackBerry devices with PC desktops to achieve consistent information for applications like calendars, contact lists, tasks, instant messaging, and specialized business programs. Due to BlackBerry Enterprise Server integration with Exchange Server, mobile workers carrying BlackBerry smartphones have effortless access to Exchange email as well as to instant messaging-aware applications through Microsoft Live Communications Server and Microsoft Lync Server integration.
Progent's BlackBerry-premier consultants can show you how to plan, install, and maintain BlackBerry Enterprise Server (BES) so you can maximize the productivity of BlackBerry clients, streamline the management of a BlackBerry solution, and reduce the cost of supporting a mobile workforce.
Expert BlackBerry Consulting and Technical Support Available Online from Progent
Progent's authorized BlackBerry support specialists are available by phone to deliver expert assistance to businesses in the Aurora area or throughout the state of Colorado. Progent's experienced remote technical support team has helped IT organizations resolve network issues and reduce IT service costs in every state in the country and established a substantial following of loyal clients. (See Progent's customer testimonials.)
Progent can provide online consulting support for a broad array of issues related to BlackBerry products including wireless synchronization, integration with Exchange, setting up BlackBerry BES Server, and strengthening mobile security. Major RIM BlackBerry credentials awarded to Progent's consulting experts include:
BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to assist your business to plan, install, test, repair, and produce documentation for a mobile wireless solution based upon the combination of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's advanced engineering support services for BlackBerry include business and technology needs analysis, system architecture, deployment planning and implementation, performance tuning, configuration of a fault-tolerant architecture, information backup and business recovery consulting, and security infrastructure engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your functional goals and to create a mobile wireless solution that meets your information technology budget and supports your business strategy. Progent can explain the implications of your organizational policies on the design of a BlackBerry Enterprise Solution, assess your existing network architecture's suitability to support a BlackBerry BES Server, help you to determine which management model and equipment match your needs, and evaluate your email and messaging environment topology. Progent can also help you understand the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on one another so you can make smart decisions about alternatives for software editions, processors and mass storage, network architecture, and application configuration.
To maximize network security, Progent's BlackBerry consultant can help you to choose and activate appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and CISM-premier security specialists to perform company-wide security vulnerability and compliance validation and suggest improvements to support your BlackBerry environment.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced knowledge for installing, administering, monitoring, and troubleshooting one or multiple BlackBerry Enterprise Servers in a messaging system based on Microsoft Exchange. Progent's BlackBerry engineer has expertise in important areas related to BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, MAPI, and IT policies. Progent can show you how to add and delete BlackBerry smartphone users on Exchange Server and Microsoft Active Directory, set up, track, and manage BlackBerry BES Server, manage BlackBerry smartphones and user accounts, archive and support storage groups, configure permissions, set up the Mobile Data System (MDS) and Instant Messaging, implement push and pull access control lists, control Microsoft Exchange data flow, create, update, and apply wireless LAN and VPN configurations, implement SNMP traps, and produce reports to summarize SNMP results.
Progent's BlackBerry consultant can support your BlackBerry solution in a number of environments such as Microsoft Windows 2K, 2003 or 2008 Servers, Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to use utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
Call or Email Progent to Get Help from a RIM BlackBerry-Qualified Expert
If you wish to ask Progent about technical assistance for BlackBerry wireless technology, call 1-800-993-9400 or go to Contact Progent.