Consulting and Technical Support Services for BlackBerry Solutions
BlackBerry wireless smartphones were once one of the most successful products for achieving mobile connectivity to email, calendars, web applications, and other vital business information. Progent offers Aurora, Colorado businesses the expertise of BlackBerry-premier professionals who can assist companies to maintain existing BlackBerry deployments or transition efficiently to a more popular smartphone platform.
As the sophistication of small company networks has increased, and as the demand for world-class security, dependability, and recoverability has grown to be the norm for businesses regardless of size, successful integration and maintenance of RIM BlackBerry solutions has become increasingly difficult. To deal with areas such as security, disaster recovery, and synchronization of BlackBerry smartphones with a variety of email servers and company databases, small organizations frequently resort to outside consulting firms who offer expertise in RIM BlackBerry installation and maintenance.
Progent can provide the services of BlackBerry-certified engineers who can assist small organizations to design, administer, and troubleshoot BlackBerry environments affordably and efficiently, dispensing with the necessity for an in-house BlackBerry solutions specialist and reducing the cost and stress of maintaining wireless workers. Progent's BlackBerry technology specialists have extensive backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified security professionals. This breadth of knowledge, coupled with Progent's proven remote service delivery model, provides small businesses a budget-friendly alternative for incorporating BlackBerry technology seamlessly into their IT system.
Progent's experts can assist your business with SQL Server 2019 integration consulting, SQL Server 2016 migration and management support, and Microsoft Exchange Server setup so that your database and messaging infrastructure function optimally with BlackBerry Enterprise Server. Progent can also show you how to upgrade from older releases of BlackBerry and Microsoft technology, set up easy-to-use management utilities to enable you to track and control BlackBerry smartphones throughout your business, recommend security policies that make sense for your business, customize mobile applications, and make sure that your network infrastructure is properly configured to handle your BlackBerry users. Also, Progent's business continuity specialists can help make sure that your BlackBerry information is included in your scheduled backup processes so that it can be restored quickly and safely.
Denver Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Denver Metro Area.
| City | Address | Phone | Link |
| Aurora | Clock Tower Square, 14201-14291 E 4th Ave Aurora, CO 80011 United States |
(720) 577-6500 | Aurora Network Support Services |
| Broomfield | 11001 West 120th Ave, Suite 400 Broomfield, CO 80021 United States |
(720) 666-6553 | Broomfield Network Support Services |
| Centennial | 7173 S. Havana St, Suite A600 Centennial, CO 80112 United States |
(720) 961-4447 | Centennial Network Support Services |
| Denver | 1515 Wynkoop St, Suite 360 Denver, CO 80202 United States |
(720) 263-4433 | Denver Network Support Services |
Technical Support for BlackBerry BES Server
RIM's advanced platform for managing big groups of BlackBerry wireless handsets is the BlackBerry Enterprise Server (BES). This sophisticated tool allows Exchange Server, IBM Lotus Domino, or Novell GroupWise users to send and receive emails that are encrypted in wireless transit to ensure maximum security. BlackBerry BES Server also simplifies a wide selection of key administrative jobs that span from smartphone configuration and updates to wireless security and high availability.

Progent's BlackBerry-premier consultants can help you utilize BlackBerry BES Server to perform basic jobs such as:
Progent's BlackBerry-certified engineers can also assist your company to use BlackBerry Enterprise Server to perform key tasks not available with the entry-level BlackBerry BES Server Express. These procedures include:
Expert BlackBerry Consulting Services Available Remotely from Progent
Progent's authorized BlackBerry support specialists are available by phone to deliver expert assistance to companies in the Aurora region or anywhere in Colorado. Progent's experienced remote consulting team has helped IT organizations resolve network problems and reduce support costs in every state in the United States and built a substantial following of loyal clients. (See Progent's client testimonials.)
Progent offers online help for a wide array of issues related to BlackBerry software and devices such as synchronization, integration with Microsoft Exchange, managing BlackBerry Enterprise Server (BES), and strengthening wireless security. Important RIM BlackBerry certifications awarded to Progent's consulting professionals include:
BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to help you to design, install, test, troubleshoot, and produce documentation for a mobile wireless environment based on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's high-level consulting support services for BlackBerry technology include business and technology needs assessment, solution design, roll-out strategy and implementation, performance tuning, configuration of a high-availability architecture, data backup and disaster recovery consulting, and system-wide security engineering.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your technical objectives and to create a mobile wireless system that fits within your IT budget and aligns with your business strategy. Progent can clarify the implications of your operational processes on the configuration of a BlackBerry Enterprise Solution, assess your current connectivity architecture's suitability to support a BlackBerry Enterprise Server, assist you to determine which administration approach and hardware products meet your needs, and analyze your email and messaging system topology. Progent can also explain the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can make informed choices about options for software editions, server hardware and storage, network design, and application set up.
To optimize system security, Progent's BlackBerry-certified expert can assist you to select and configure appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and CISM-premier security engineers to run network-wide security assessment and compliance testing and suggest improvements to account for your BlackBerry environment.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced knowledge for installing, administering, monitoring, and troubleshooting one or several BlackBerry BES Servers in a messaging system powered by Exchange Server. Progent's BlackBerry consultant offers expertise in important technologies associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, email structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can show you how to install and remove BlackBerry device users on Microsoft Exchange and Windows Active Directory, configure, monitor, and administer BlackBerry Enterprise Server, administer BlackBerry devices and client accounts, archive and support storage groups, apply permissions, set up the Mobile Data System and Instant Messaging, implement push and pull access control lists, manage Microsoft Exchange data flow, create, edit, and apply wireless LAN and Virtual Private Network configurations, implement SNMP traps for alerts, and produce management reports based on SNMP data.
Progent's BlackBerry-certified expert can help you with your BlackBerry technology in a variety of environments that can include Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to utilize tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.
Contact Progent for Assistance from a RIM BlackBerry-Qualified Specialist
To ask Progent about professional support for BlackBerry mobile wireless integration, phone