Consulting Support Services for BlackBerry Technology
BlackBerry Consulting ServicesBlackBerry mobile PDAs were at one time one of the most popular solutions for maintaining anytime-anywhere connectivity to messaging, calendars, web applications, and other vital business data. Progent can provide Aurora, Colorado businesses the expertise of BlackBerry-certified experts who can assist businesses to manage their BlackBerry deployments or migrate smoothly to a more popular smartphone solution.

As the sophistication of small company networks has increased, and as the need for world-class security, reliability, and disaster recovery has grown to be the norm for companies regardless of size, effective deployment and maintenance of BlackBerry solutions has become more difficult. To handle areas like security, business continuity, and synchronization of BlackBerry handhelds with a variety of messaging servers and shared databases, small organizations often turn to external consulting professionals who offer expertise in BlackBerry integration and troubleshooting.

Progent offers the services of BlackBerry-premier engineers who can assist small organizations to plan, administer, and troubleshoot BlackBerry environments economically and effectively, dispensing with the need for an internal BlackBerry solutions expert and reducing the expense and stress of supporting wireless workers. Progent's BlackBerry specialists have in-depth experience working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and CISM-certified security professionals. This breadth of knowledge, coupled with Progent's proven remote support capabilities, gives small businesses an affordable alternative for incorporating RIM BlackBerry technology seamlessly into their information network.

Progent's consultants can assist your company with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 configuration and Exchange setup so that your data and email systems work optimally with BlackBerry BES Server. Progent can also assist you to upgrade from older editions of BlackBerry and Microsoft software, configure easy-to-use administration utilities so you can track and support BlackBerry smartphones across your business, define security policies that make sense for your business, customize wireless applications, and make sure that your network architecture is properly designed to accommodate your BlackBerry clients. In addition, Progent's business continuity specialists can help make sure that your BlackBerry data is included in your scheduled backup processes so that it can be restored rapidly and thoroughly.

Denver Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Denver Metro Area.

Onsite IT Consulting
Progent locations in Denver Metro Area

City Address Phone Link
Aurora Clock Tower Square, 14201-14291 E 4th Ave
Aurora, CO 80011
United States
(720) 577-6500 Aurora Network Support Services
Broomfield 11001 West 120th Ave, Suite 400
Broomfield, CO 80021
United States
(720) 666-6553 Broomfield Network Support Services
Centennial 7173 S. Havana St, Suite A600
Centennial, CO 80112
United States
(720) 961-4447 Centennial Network Support Services
Denver 1515 Wynkoop St, Suite 360
Denver, CO 80202
United States
(720) 263-4433 Denver Network Support Services


Technical Support for BlackBerry BES Server
RIM's high-end platform for managing large groups of BlackBerry smartphones is the BlackBerry BES Server. This powerful tool allows Exchange, IBM Lotus Domino, or Groupwise users to transmit and receive emails that stay encrypted in wireless transit to ensure optimum data protection. BES Server also streamlines a wide selection of critical management jobs that span from BlackBerry deployment and updates to mobile security and fault tolerance.

BlackBerry Enterprise Server Configuration Assistance

Progent's BlackBerry-certified engineers can show you how to use RIM BlackBerry Enterprise Server to perform routine tasks like:

  • Deploy and manage applications
  • Plan device, application, and policy updates
  • Update BlackBerry smartphone firmware wirelessly
  • Control user settings with BES Server's vast selection of policies

Progent's BlackBerry-certified engineers can also assist you to use BlackBerry Enterprise Server to implement important tasks not supported by the less advanced BlackBerry Enterprise Server Express. These tasks include:

  • Install and manage BlackBerry's high-availability infrastructure based on virtualization
  • Install BlackBerry devices wirelessly
  • Establish specialized administration roles
  • Monitor and analyze the overall health of your system

Progent's Remote BlackBerry-premier Technical Support is Quick and Economical
For businesses in Aurora, Colorado who require fast and affordable help from a certified RIM BlackBerry consultant, Progent delivers efficient remote assistance from a veteran network support team who have provided network solutions to organizations in every state in the country. (See Progent's client testimonials.)

Online consulting services eliminates travel expense and allows consultants to solve problems rapidly, so you reduce wasted productivity. Progent's RIM BlackBerry consultants have been awarded certifications in all BlackBerry solutions and can provide expert support in fields such as fixing synchronization problems, deploying BlackBerry Enterprise Server (BES), and creating a protected, high-availability system architecture for RIM BlackBerry users. Credentials held and skill sets mastered by Progent's BlackBerry experts include:

BlackBerry Certified Server Support Specialist
Blackberry ConsultantsProgent's BlackBerry Certified Server Support Specialist can provide the skills required to configure and troubleshoot the BlackBerry BES Server in an Exchange Server environment. Progent's BlackBerry specialist can show you how to use tools such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BlackBerry Utilities to perform critical procedures such as troubleshooting enterprise activation problems, registering and deleting BlackBerry smartphone users, setting activation passwords, implementing over-the-air software installation and setup, deploying and troubleshooting the BlackBerry Smart Card Reader, and setting up database backup and recovery mechanisms.

Progent's BlackBerry-certified engineers can also help you to use management tools such as the BlackBerry Administration Service for role-based administration, resolving attachment and data flow issues, and utilizing WiFi for activation. In addition, Progent can explain the role of operational policies in the BlackBerry Enterprise environment and help you to define and install sensible security configurations.

Progent's Microsoft-certified Microsoft Exchange Server experts can work with Progent's BlackBerry Certified Server Support Specialist to help you to optimize your current Microsoft Exchange architecture for operating in conjunction with BlackBerry BES Server or migrate your BlackBerry solution to the most recent version of Microsoft Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced skills for installing, managing, monitoring, and maintaining one or several BlackBerry Enterprise Servers in an email system based on Microsoft Exchange. Progent's BlackBerry engineer has expertise in important areas associated with BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email and database structure, Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can show you how to add and remove BlackBerry device users on Exchange and Microsoft Active Directory, configure, track, and administer BlackBerry Enterprise Server, administer BlackBerry smartphones and user accounts, back up and support storage groups, apply permissions, set up the Mobile Data System (MDS) and Instant Messaging, implement access control lists, manage Microsoft Exchange data flow, create, edit, and apply wireless LAN and Virtual Private Network configuration sets, set up SNMP traps for alerts, and generate reports to summarize SNMP data.

Progent's BlackBerry-certified consultant can support your BlackBerry solution in a variety of environments such as Windows 2000, 2003 or 2008 Servers, Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ExpertsProgent offers the services of a BlackBerry Certified Solution Designer to assist your business to design, deploy, test, troubleshoot, and document a mobile wireless solution built on the combination of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's advanced engineering services for BlackBerry technology include business and network requirements assessment, system design, installation strategy and execution, performance tuning, design of a high-availability architecture, information backup and disaster recovery consulting, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your technical goals and to design a mobile wireless solution that fits within your information technology budget and aligns with your business strategy. Progent can explain the implications of your operational policies on the configuration of a BlackBerry Enterprise Solution, assess your current connectivity infrastructure's suitability to support a BlackBerry BES Server, help you to determine which administration approach and physical components match your needs, and analyze your messaging system configuration. Progent can also explain the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on one another so you can arrive at smart decisions about options for software versions, processors and mass storage, network design, and application set up.

To optimize network security, Progent's BlackBerry consultant can assist you to select and enable sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and CISM-certified security engineers to run network-wide security assessment and compliance validation and suggest improvements to account for your BlackBerry solution.

Contact Progent to Get Support from a BlackBerry-Certified Consultant
In order to ask Progent about technical expertise for BlackBerry mobile wireless technology, phone 1-800-993-9400 or visit Contact Progent.



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